{"id":933,"date":"2025-12-01T06:35:18","date_gmt":"2025-12-01T11:35:18","guid":{"rendered":"https:\/\/jobs.concentrix.com\/vacatures\/"},"modified":"2026-02-18T10:37:22","modified_gmt":"2026-02-18T15:37:22","slug":"job-search","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/nl\/job-search\/","title":{"rendered":"Zoeken en solliciteren"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"933\" class=\"elementor elementor-933 elementor-99\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88e9229 e-flex e-con-boxed e-con e-parent\" data-id=\"88e9229\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9136b14 e-con-full e-flex e-con e-child\" data-id=\"9136b14\" data-element_type=\"container\" 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for people with a passion for delivering customer success. As a Senior Support Partner CSA, you will act as a customer-facing technical expert supporting Microsoft customers with their most critical and complex incidents and technical questions, primarily focused on Microsoft 365 Apps (Office), legacy Microsoft Office products, and Office for Mac. In this role, you will work directly with customers on a day-to-day basis, leading deep technical investigations, driving resolution of high-impact incidents, and acting as a trusted advisor during business-critical situations.<\/p><p>This is a highly customer-facing role where the majority of your time is spent engaging with customer stakeholders, understanding their environments, and resolving complex technical challenges and delivering technical workshop content to customer audiences.<\/p><p>This opportunity will allow you to accelerate your technical expertise in advanced troubleshooting, develop strong customer engagement and presentation as well as communication skills, and gain deep experience across Microsoft 365 Apps and related technologies.<\/p><p>This role offers flexible work options with remote and onsite work possibilities; it will require a strong focus on direct customer interaction and collaboration.<\/p><p><\/p><h1><\/h1><h1><b>You will:<\/b><\/h1><p><\/p><p><\/p><p>Customer Resolution: Act as an internal expert to resolve longer-running, sensitive, or escalated issues and identify and build relationships with internal and external teams to resolve customer issues.<br \/>Identify reoccurring roadblocks and escalate as needed and manage escalated issues and ensure existing processes don\u2019t hinder resolution.<br \/>Communication: Manage customer and field expectations around issue response and keep stakeholders informed on issue response<br \/>Process Improvement: Surface feedback and identify systematic issues and lead process improvement efforts and review retrospective summaries and resolve recurring or sensitive issues.<br \/>Critical Incident Ownership: Act as the primary technical owner for customer-critical and complex incidents related to Microsoft 365 Apps (Office), legacy Office products, and Office for Mac, ensuring end-to-end resolution and customer satisfaction.<br \/>Deep Technical Troubleshooting: Lead advanced troubleshooting across client, service, and integration layers using structured methodologies. Analyse logs, traces, and system behaviour to isolate root cause in complex and ambiguous scenarios.<br \/>Cross-Technology Resolution: Troubleshoot across multiple domains including Microsoft 365 Apps, Windows, macOS, identity, networking, and service connectivity to resolve high-impact customer issues.<br \/>Escalation &amp; Orchestration: Engage and coordinate with Microsoft engineering, support, and partner teams to drive resolution of critical incidents, ensuring clear ownership, prioritisation, and timely progress.<br \/>Root Cause Analysis &amp; Prevention: Deliver detailed root cause analysis (RCA) and post-incident reviews. Identify patterns and recommend proactive measures to prevent recurrence of issues.<br \/>Advanced Diagnostics: Perform in-depth diagnostics using network tracing (e.g., Fiddler\/Wireshark), ETL trace analysis, and Sysinternals tools to identify performance, authentication, and application-level issues.<br \/>Customer Communication: Provide clear, structured, and executive-level communication during high-severity incidents, managing customer expectations and building trust throughout the lifecycle of the issue.<br \/>Knowledge Sharing: Contribute to internal knowledge bases, document troubleshooting approaches, and share learnings with broader teams to improve overall support capability. - Continuous Improvement: Identify systemic issues in products, processes, or supportability and provide feedback to Microsoft engineering and service teams.<br \/>Workshop Delivery to larger customer audiences, covering security, troubleshooting, environment assessments and problem avoidance<br \/>OR Bachelor&#39;s Degree in Computer Science, Information Technology, or related field AND 6&#43; years of relevant experience<br \/>OR Master&#39;s Degree in Computer Science, Information Technology, or related field AND 4&#43; years of relevant experience<br \/>OR equivalent experience<br \/>\u00a0<\/p><p><\/p><h1><b>What you need to have is:<\/b><\/h1><p><\/p><p>Required Qualifications<\/p><p><\/p><p>Fluency in German &amp; English language<br \/>9&#43; years of experience in technical support, customer engineering, or related roles, with a strong focus on troubleshooting complex enterprise environments<br \/>Experience with Office for Mac troubleshooting, including platform-specific behaviours and limitations<br \/>Strong knowledge of Microsoft 365 Apps architecture, deployment, servicing, and update channels (Example: Knowledge of LTSC)<br \/>Proven expertise in troubleshooting and resolving complex incidents in Microsoft 365 Apps (Office), legacy Office products, and Office for Mac<br \/>Strong experience in advanced troubleshooting techniques including log analysis, network tracing (e.g., Fiddler, Wireshark), ETL trace analysis, and use of Sysinternals tools<br \/>Experience troubleshooting across client operating systems (Windows and macOS), application layers, identity\/authentication, and service connectivity<br \/>Demonstrated ability to manage and drive resolution of high-severity, business-critical customer incidents involving multiple stakeholders<br \/>Knowledge of networking fundamentals (DNS, TCP\/IP, proxies, firewalls) and their impact on Office\/M365 Apps functionality<br \/>Presentation and Workshop\/ Trainer experience in delivering standardized readiness to larger audiences<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1732930\",\"location\":\"D\u00fcsseldorf, North 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And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <strong>JavaScript and Python Developer with English - Remote<\/strong> <\/span><\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">&nbsp;<\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <strong>JavaScript and Python Developer with English <span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">&nbsp;<\/span><\/span><\/strong><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">to support clients using our image recognition and retail execution platform. You&rsquo;ll play a key role in creating a smooth and hassle-free onboarding experience by guiding users through setup, answering their questions, and helping them understand how to use our tools effectively.<\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><span data-contrast=\\\"auto\\\"> Strong knowledge of JavaScript&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Good understanding of HTML&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Experience with Python scripting&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to work with XML and structured data formats&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Strong analytical and problem-solving skills&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to understand complex technical environments and diagnose issues&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Capability to produce clear and structured technical documentation&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\">1 year experience with Javascript and HTML; <\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Full time role, undetermined contract<\/li>\\n<li>Monday &ndash; Friday&nbsp; schedule, 9 AM &ndash; 6 PM<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Configure projects,\u202flabel templates and\u202fbusiness rules\u202fusing\u202fJavaScript, HTML, JSON, and XML<\/li>\\n<li>Analyze, transform, and validate\u202fcustomer data\u202ffor platform integration and reliable processing<\/li>\\n<li>Investigate and resolve\u202fcomplex technical issues, including root cause analysis, issue reproduction, and coordination with internal teams<\/li>\\n<li>Perform\u202ffunctional testing\u202fto ensure developments, fixes and deployments meet technical and business requirements<\/li>\\n<li>Create and maintain\u202ftechnical documentation, including configuration logic, troubleshooting steps, and knowledge base content<\/li>\\n<li>Support a portfolio of \u202fB2B customers, mainly through email communication (80%), with occasional outbound calls to clarify issues or confirm resolutions and deployments.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"1846973218\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T15:39:20.700+03:00\",\"created_at\":\"2026-05-21T11:50:22.372+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1768\",\"campaign_id\":\"783\",\"campaign_title\":\" Msccruises \/ Danish \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Danish-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Danish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1559162703\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T10:21:43.949+01:00\",\"created_at\":\"2026-05-21T10:15:53.399+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1769\",\"campaign_id\":\"782\",\"campaign_title\":\"Europcar \/ Spanish  \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"686810278\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T09:29:40.680+01:00\",\"created_at\":\"2026-05-21T09:28:07.518+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1770\",\"campaign_id\":\"781\",\"campaign_title\":\"ByteDance Collections \/ Portuguese \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (Portuguese-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Portuguese (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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Asimismo, participa en la identificaci\u00f3n de riesgos fiscales y en la optimizaci\u00f3n de procesos relacionados con impuestos directos e indirectos.<br \/>\u00a0<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"910\",\"campaign_id\":\"19134\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1732717\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Developer (Service Cloud)\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><b>Role: Senior Salesforce Developer (Service Cloud)<\/b><\/p><p><b>Location: Omaha, NE (Onsite- 5 days a week)<\/b><\/p><p><\/p><p><b>Overview<\/b><\/p><ul><li><p>We are looking for a\u00a0<b>Salesforce resource<\/b>\u00a0for an\u00a0<b>onsite role at Omaha, NE<\/b>.<\/p><\/li><li><p>The ideal candidate should have strong experience in both\u00a0<b>Salesforce administration<\/b>\u00a0and\u00a0<b>development<\/b>, along with exposure to multiple Salesforce clouds (Sales, Service, Experience, and Marketing Clouds).<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>5-8 years of Salesforce experience<\/p><\/li><li><p>Design, develop, and maintain custom Salesforce applications using Apex (Triggers, Batch, Queueable) and Lightning Web Components (LWC).<\/p><\/li><li><p>Administer and configure Salesforce orgs across Sales, Service, Experience, and Marketing Clouds - including profiles, roles, sharing rules, and permission sets.<\/p><\/li><li><p>Build and maintain Flow automations, SOQL queries, and process automations aligned to business requirements.<\/p><\/li><li><p>Architect and manage API integrations and event-driven architectures across multi-org environments.<\/p><\/li><li><p>Apply Salesforce security model best practices including OWD, role hierarchies, profiles, and sharing settings.<\/p><\/li><li><p>Optimize performance through governor limit awareness, query tuning, and scalable data modeling.<\/p><\/li><li><p>Own delivery quality \u2014 drive a first-time-right culture with zero defects in production.<\/p><\/li><li><p>Collaborate cross-functionally and communicate technical concepts clearly to non-technical stakeholders.<\/p><\/li><li><p>Experience with enterprise integrations and data platforms such as Snowflake is a plus.<\/p><\/li><li><p>Familiarity with AI capabilities, agentic frameworks, or Einstein features within Salesforce is a plus.<\/p><\/li><li><p><\/p><\/li><\/ul><p><b>Certifications: (Preferred) <\/b><\/p><ul><li><p>Salesforce Platform Developer I<\/p><\/li><li><p>Salesforce Platform Developer II<\/p><\/li><li><p>Salesforce Administrator<\/p><\/li><li><p>Salesforce App Builder<\/p><\/li><\/ul><p><\/p><p><b>Desired Candidate Profile<\/b><\/p><ul><li><p>Very strong Salesforce fundamentals across both development and core administration.<\/p><\/li><li><p>Demonstrated experience across multiple Salesforce clouds - Sales, Service, Experience, and Marketing.<\/p><\/li><li><p>Relevant Salesforce certifications (Platform Dev I\/II, Admin, App Builder).<\/p><\/li><li><p>Excellent written and verbal communication skills.<\/p><\/li><li><p>Strong delivery culture with a track record of first-time-right, zero-defect production releases.<\/p><\/li><li><p>Interest or exposure to emerging AI and agentic technologies is a plus.<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $105,057, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in URDU\/Hindi&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1732312\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T22:04:38.032+08:00\",\"created_at\":\"2026-05-20T14:03:59.422+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Recruiter_R1732312\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-06\",\"wid\":\"740544c0a47f01c47dc53d901f11bb67\",\"descriptor\":\"IND Bangalore - MTP C4, 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paromita.mukherjee1@concentrix.com\"},\"first_name\":\"Mukherjee, Paromita\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101974838\",\"wid\":\"956ddb51dd32011b183e6be7fa770000\",\"descriptor\":\"Paromita Mukherjee (101974838)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373223\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Recruiter_R1732312\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Recruiter_R1732312\/apply\",\"job_requisition_id\":\"R1732312\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"moumita.sengupta@concentrix.com\"},\"first_name\":\"Moumita Sengupta (084991)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1732312\",\"wid\":\"fb14c6f2e9f51009cc1d32d3c0060000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"83\",\"campaign_id\":\"1068\",\"campaign_title\":\"Advisor 1, Customer Service (Content Moderation) - Local with Diploma &amp; Bachelor Degree ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service (Content moderator)\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684580\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-21T07:59:04.104+08:00\",\"created_at\":\"2026-05-20T11:27:40.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4\/apply?\",\"head_count\":\"200\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"advertising\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349465\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\/apply\",\"job_requisition_id\":\"R1684580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684580\",\"wid\":\"0393796b63e7103be860539e74aa0000\",\"descriptor\":\"R1684580 Advisor I, Content Moderator-Malay (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1771\",\"campaign_id\":\"775\",\"campaign_title\":\" VGF (Volkswagen) \/ French \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Secteur Automobile\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via multiples canaux (courrier &eacute;lectronique ou t&eacute;l&eacute;phone) de mani&egrave;re interactive et conviviale<\/li>\\n<li>G&eacute;rer les attentes des clients concernant les produits et les d&eacute;lais d'exp&eacute;dition.<\/li>\\n<li>Pr&eacute;parer, tenir &agrave; jour et examiner les dossiers d'achat.<\/li>\\n<li>Communiquer avec les clients par courrier &eacute;lectronique ou par chat pour leur fournir des informations sur les produits, prendre ou saisir des commandes, annuler des comptes ou obtenir le d&eacute;tail des r&eacute;clamations.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans le service client ou en tant que commercial<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Poste hybride &agrave; Braga, au Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1485950302\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T09:30:50.951+01:00\",\"created_at\":\"2026-05-20T09:29:43.065+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1772\",\"campaign_id\":\"774\",\"campaign_title\":\" Volkswagen \/ Romanian \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Romanian-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Romanian (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for a Renta-a-car in Portugal (Portugal),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3152474985\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T08:48:07.420+01:00\",\"created_at\":\"2026-05-20T08:46:52.155+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"915\",\"campaign_id\":\"19066\",\"campaign_title\":\"Sr. Specialist, Instructional Design R1731273\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist (Remote)\",\"street\":\"USA NC Work-at-Home\",\"address\":\"USA NC Work-at-Home\",\"city\":\"USA\",\"state\":\"North Carolina\",\"postal_code\":\"27601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The remote Sr. Specialist, Instructional Design is responsible for managing end-to-end processes as lead designer to effectively design and develop adult classroom facilitator-led and self-paced materials. This position manages training materials, including new-hire, continuing education, or maintenance needs to support client or internal programs and ensure superior workforce preparation. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>home\u201d<span>\u00a0<\/span><\/span><span>career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>?<span>\u00a0<\/span><\/span><span>Would you like to join a company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year?<\/span><span><span>\u00a0<\/span>Then a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Sr. Specialist\u00a0position at<span>\u00a0<\/span>Concentrix<span>\u00a0<\/span>is<span>\u00a0<\/span><\/span><span>just<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Sr. Specialist,<span>\u00a0<\/span>you\u2019ll<span>\u00a0<\/span>join an<span>\u00a0<\/span><\/span><span>organically<\/span><span><span>\u00a0<\/span><\/span><span>diverse<\/span><span><span>\u00a0<\/span><\/span><span>team<\/span><span><span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>70&#43;<\/span><span><span>\u00a0<\/span>countries<span>\u00a0<\/span><\/span><span>where<span>\u00a0<\/span><\/span><span>ALL<\/span><span><span>\u00a0<\/span><\/span><span>members<span>\u00a0<\/span><\/span><span>contribute<span>\u00a0<\/span><\/span><span>and support each other\u2019s success<\/span><span><span>\u00a0<\/span>and well-being<\/span><span>,<span>\u00a0<\/span><\/span><span>proudly<span>\u00a0<\/span><\/span><span>united as \u201c<\/span><span>game-changers<\/span><span>.\u201d<\/span><span><span>\u00a0<\/span><\/span><span>Together, we help the world\u2019s best-known brands<span>\u00a0<\/span><\/span><span>power a world that works<\/span><span><span>\u00a0<\/span>through exceptional customer experiences<span>\u00a0<\/span><\/span><span>and tech-powered<\/span><span><span>\u00a0<\/span>innovation.<span>\u00a0<\/span><\/span><span>And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>to join our purpose, people as passionate about providing<span>\u00a0<\/span><\/span><span>outstanding<\/span><span><span>\u00a0<\/span>customer service experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home\u201d<span>\u00a0<\/span><\/span><span>opportunity<span>\u00a0<\/span><\/span><span>t<\/span><span>hat will allow you to<\/span><span><span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>continuing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range<span>\u00a0<\/span><\/span><span>of<span>\u00a0<\/span><\/span><span>FREE<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>Learning and Leadership Development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><p><\/p><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span>Sr. Specialist<span>\u00a0<\/span>working<span>\u00a0<\/span>from<\/span><span><span>\u00a0<\/span>home<\/span><span>, you<\/span><span><span>\u00a0<\/span>will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span> \u00a0 \u00a0<\/p><\/div><ul><li>Develop and maintain training materials for participants and facilitators, containing learning objectives, activities, content based on top call drivers, and performance measurements\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Collaborate with peers to propose creative learning solutions when developing training materials for different audiences\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Identify and provide improvement recommendations to lesson specifications, including, but not limited to, suggesting alternative delivery methods\/approaches\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Interact and lead discussions with multiple key stakeholders to solicit input on the needs of the program and vision for classroom delivery strategies\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Mentor peers by conducting peer reviews for other Instructional Designers\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Lead learning initiative projects while driving consistency within the core team members\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Create onboarding material, a development SharePoint site for content creation, and other supporting documentation for projects\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Lead or collaborate with business stakeholders for analysis and build a redesign curriculum map as needed (for example, changing the overall flow based on top call drivers to improve efficiency or reduce training time)\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Lead Trainer the Trainer teach backs (course demo); synthesize, clarify and follow-up on feedback\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Oversee implementation, organize and consolidate feedback from multiple sources, conduct performance analysis to validate effectiveness of training material post-development, and update the material accordingly\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Request\/access, read and interpret reports to perform analysis, including trending performance gaps and recommending a learning solution\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Actively research and stay current on industry trends to recommend\u00a0innovative techniques to improve the current standards\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Provide additional support or act as a backup to the Instructional Design Manager when he\/she are out of the office, including, but not limited to:<\/li><li>Oversee, coordinate, prioritize, assign, and monitor work assignments among team members\u00a0within targeted effort hours and timelines<\/li><li>Lead problem resolution and escalations, and guide team members to use critical and creative thinking to identify and apply sound business solutions to achieve customer satisfaction&#34;\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><\/ul><p>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/p><div><p><b><span>YOUR<span>\u00a0<\/span><\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our<span>\u00a0<\/span><\/span><span>skills<\/span><span>, integrity, knowledge<\/span><span>,<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>genuine<\/span><span><span>\u00a0<\/span>compassion will<span>\u00a0<\/span><\/span><span>deliver<\/span><span><span>\u00a0<\/span>value<span>\u00a0<\/span><\/span><span>and success<span>\u00a0<\/span><\/span><span>with every<span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>interaction.<span>\u00a0<\/span><\/span><span>Other qualifications<\/span><span><span>\u00a0<\/span>for<span>\u00a0<\/span><\/span><span>our<span>\u00a0Sr Specialist <\/span><\/span><\/span><span><span>(Remote)<\/span><span><span>\u00a0<\/span><\/span><span>role include<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 3 - 5 Years of Experience preferred\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Sense of professionalism and ability to develop relationships.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Strong attention to detail.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Self-starter, sense of urgency, and works well under pressure, ability to take initiative\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Proficient in \u00a0Microsoft Office.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Strong communication skills, both written and verbal.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<b> \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/b><\/li><li>Proficient in content development tools (ex: Adobe Captivate, Articulate 360 and Vyond)\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Proficient in photo and audio editing software (ex: Photoshop, Illustrator, MS Paint, Adobe Audition and Audacity)\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li>Effective presentation skills, including creative training techniques and adult\/accelerated learning techniques\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<\/li><li><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States<span>\u00a0<\/span><\/span><span>and<\/span><span><span>\u00a0<\/span>have a valid U.S. address for residence<\/span><\/span><span>\u00a0<\/span> \u00a0\u00a0<\/li><\/ul><p><\/p><p><\/p><div><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development.<span>\u00a0<\/span><\/span><\/span><span><span>Benefits available to<span>\u00a0<\/span><\/span><span>eligible U.S. employees<\/span><span><span>\u00a0<\/span>in this<span>\u00a0<\/span><\/span><span>role<\/span><span><span>\u00a0<\/span>include<\/span><\/span><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>The base salary<span>\u00a0<\/span><\/span><\/span><span><span>range<\/span><\/span><span><span><span>\u00a0<\/span>for this position is<span>\u00a0<\/span><\/span><\/span><span><span>$58,400.00- $65,700.00 annually<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>(pay rate will not be below<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>applicable minimum wage)<\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program<\/span><span><span>\u00a0<\/span>(EAP)<\/span><span>,<span>\u00a0<\/span><\/span><\/span><span><span>401(k) retirement plan<\/span><\/span><span><span>, paid time off and holidays, and paid<span>\u00a0<\/span><\/span><span>training<\/span><span><span>\u00a0<\/span>days.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you want it<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span><span>\u00a0<\/span>groups in the following topics: Network of Women, Black Professionals,<span>\u00a0<\/span><\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span><span>\u00a0<\/span>Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>promote a healthy you<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work<\/span><span>-<\/span><span>from<\/span><span>-<\/span><span>home convenience<\/span><span><span>\u00a0<\/span>with company-supplied<span>\u00a0<\/span><\/span><span>technologies<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day,<span>\u00a0<\/span><\/span><span>Game-Changer<\/span><span><span>\u00a0<\/span>Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise<\/span><span>, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>A range of other<span>\u00a0<\/span><\/span><span>perks<\/span><span><span>\u00a0<\/span>and benefits<span>\u00a0<\/span><\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over<span>\u00a0<\/span><\/span><span>4<\/span><span>4<\/span><span>0,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible<\/span><span>.\u00a0<span>\u00a0<\/span><\/span><span>The deadline<span>\u00a0<\/span><\/span><span>to apply<\/span><span><span>\u00a0<\/span>for this position is:<span>\u00a05\/30\/2026<\/span><\/span><\/span><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>Accommodation<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. 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Zudem f\u00fchrst du telefonische Gespr\u00e4che mit Kundinnen und Kunden und stellst eine freundliche, kompetente und l\u00f6sungsorientierte Kommunikation sicher.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | 100% Homeoffice in Ungarn | Montag bis Freitag, bei Bedarf auch am Wochenende | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. 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Zudem f\u00fchrst du telefonische Gespr\u00e4che mit Kundinnen und Kunden und stellst eine freundliche, kompetente und l\u00f6sungsorientierte Kommunikation sicher.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs, Hybrid-Modell m\u00f6glich | Montag bis Freitag, bei Bedarf auch am Wochenende | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0Trainer (m\/w\/d) Customer Care\u00a0in unserem Team wirst du:<\/p><ul><li><p><b>Fach-, Kommunikations- und Sales Trainings durchf\u00fchren<\/b>, um Kundenberater fit f\u00fcr die Telefonie zu machen.<\/p><\/li><li><p>Trainings praxisnah gestalten, mit Fokus auf <b>Gespr\u00e4chsf\u00fchrung, Einwandbehandlung und Verkauf<\/b> am Telefon.<\/p><\/li><li><p>Neue Mitarbeiter in der <b>Startphase begleiten<\/b> und sie im telefonischen Kundenkontakt unterst\u00fctzen.<\/p><\/li><li><p><b>Fortschritte<\/b> der Teilnehmer <b>festhalten<\/b> und an die zust\u00e4ndigen Ansprechpartner weitergeben.<\/p><\/li><li><p><b>Trainingsinhalte<\/b> anhand von Praxiserfahrungen und Anforderungen im Kundenkontakt verbessern.<\/p><\/li><li><p><b>Aktiv in der telefonischen Kundenberatung mitarbeiten<\/b> und eingehende sowie ausgehende Gespr\u00e4che professionell f\u00fchren.<\/p><\/li><li><p><b>Schriftliche Kundenanfragen eigenst\u00e4ndig bearbeiten<\/b> und dabei auf eine klare, serviceorientierte Kommunikation achten.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>Mindestens\u00a0<b>6 Monate Erfahrung im Customer Care<\/b>\u00a0sowie erste\u00a0<b>Trainingserfahrung<\/b>\u00a0hast<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b>\u00a0sprichst<\/p><\/li><li><p>Idealerweise auch\u00a0<b>Englischkenntnisse<\/b>\u00a0mitbringst<\/p><\/li><li><p><b>Bereit bist am Standort in P\u00e9cs zu arbeiten<\/b><\/p><\/li><li><p>Eine hohe\u00a0<b>Sales-Affinit\u00e4t<\/b>\u00a0besitzt<\/p><\/li><li><p>Gute\u00a0<b>MS-Office-Kenntnisse<\/b>\u00a0mitbringst<\/p><\/li><li><p><b>Kommunikationsstark<\/b>\u00a0bist und dich schnell in\u00a0<b>neue Themen<\/b>\u00a0einarbeitest<\/p><\/li><li><p><b>Zuverl\u00e4ssig, sorgf\u00e4ltig<\/b>\u00a0und gut organisiert arbeitest<\/p><\/li><li><p>Beziehungen aufbauen kannst und souver\u00e4n mit\u00a0<b>Konflikten<\/b>\u00a0umgehst<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Ein\u00a0<b>hybrides Arbeitsmodell<\/b>\u00a0mit der M\u00f6glichkeit, nach der Einarbeitung an mehreren Tagen pro Woche mobil zu arbeiten<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Regelm\u00e4\u00dfige <b>Massagen <\/b>zur F\u00f6rderung deines Wohlbefindens<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1732043\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-19T22:06:56.396+08:00\",\"created_at\":\"2026-05-19T22:05:55.754+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDIzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Trainer--m-w-d--Customer-Care_R1732043\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1656\",\"descriptor\":\"Program Ready Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372994\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Trainer--m-w-d--Customer-Care_R1732043\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Trainer--m-w-d--Customer-Care_R1732043\/apply\",\"job_requisition_id\":\"R1732043\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1732043\",\"wid\":\"ff65774e2f6d100996ddb43c6a5a0000\",\"descriptor\":\"Trainer (m\/w\/d) Customer Care\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"920\",\"campaign_id\":\"19026\",\"campaign_title\":\"Sr. Representative, WFM Real Time Management R1730091\",\"campaign_type\":\"job_application\",\"job_title\":\"RTA, Real Time Managment WFM\",\"street\":\"ITA Lecce - 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Contact Center environment<\/p><\/li><li><p>Previous experience in RTA - WFM<\/p><\/li><li><p>English\u00a0B1\/B2 language skill<\/p><\/li><li><p>Skill in verbal and written communication to analyze, interpret and address customer needs<\/p><\/li><li><p>Ability to be flexible and quickly adapt to changing business needs and processes<\/p><\/li><li><p>Skill in problem-solving and conceptual thinking<\/p><\/li><li><p>Knowledge of scheduling systems<\/p><\/li><li><p>Ability to work in a time-critical environment<\/p><\/li><li><p>Availability to work in one of the Concentrix sites in Italy\u00a0<\/p><\/li><li><p>Experience in employees&#39;\u00a0attendance\u00a0<\/p><\/li><li><p>Ability to create reports<\/p><\/li><li><p>Preparation of daily and monthly schedules<\/p><\/li><li><p>Communication with the Manager to ensure the timely provision of information about employee changes<\/p><\/li><li><p>Analysis of the most common problems and their creative solving to improve the quality and efficiency of customer service<\/p><\/li><li><p>Daily monitoring of the implementation of KPIs<\/p><\/li><li><p>Other tasks assigned by the Manager<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1730091\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"2383.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T22:04:40.151+08:00\",\"created_at\":\"2026-05-19T20:05:31.418+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTAyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/RTA--Real-Time-Managment-WFM_R1730091-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - 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Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"},{\"wid\":\"c47273408ad210165c5c63f6b5860000\",\"descriptor\":\"(SITE) WFM Indirect\",\"reference_id\":\"SITWFMINDIRECT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.delapis@concentrix.com\"},\"first_name\":\"Marco De Lapis (101739399)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1730091\",\"wid\":\"fe667d37c1e010098f81035a66480000\",\"descriptor\":\"RTA, Real Time Managment WFM\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"180\",\"campaign_id\":\"794\",\"campaign_title\":\"Charge Point \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with Dutch for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in Dutch and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"1542416400\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-21T17:58:39.480+03:00\",\"created_at\":\"2026-05-19T18:49:08.497+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1958\",\"campaign_id\":\"435\",\"campaign_title\":\"R1674297 Conseiller Client (F\/H) - Technique -F\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Technique -F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h2>\\n<h2>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/h2>\\n<h2>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ce que nous vous offrons <\/strong><\/h2>\\n<h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<h2>&nbsp;<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. 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Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"2560347988\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:11.554+02:00\",\"created_at\":\"2026-05-19T17:25:56.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1960\",\"campaign_id\":\"433\",\"campaign_title\":\"R1674288 Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"267254410\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:09.683+02:00\",\"created_at\":\"2026-05-19T17:21:13.777+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1961\",\"campaign_id\":\"432\",\"campaign_title\":\"R1674311 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2079125859\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:09.590+02:00\",\"created_at\":\"2026-05-19T17:13:57.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1962\",\"campaign_id\":\"431\",\"campaign_title\":\"R1674283 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3891260760\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:09.519+02:00\",\"created_at\":\"2026-05-19T16:50:13.914+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1963\",\"campaign_id\":\"430\",\"campaign_title\":\"R1674303 Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. 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Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Description<\/b><\/p><p>Role \u2013 Six Sigma Green Belts<\/p><p><\/p><p><\/p><p><b>DUTIES &amp; RESPONSIBILITIES:<\/b><\/p><p><\/p><p>As a Six Sigma Green Belt, your expertise will help Concentrix clients align their people, processes and technology with a business strategy, and vision, for future success.<\/p><p><\/p><p>You will lead the Six Sigma improvement process; You will train, coach Yellow Belts across the various programs and sites; Initiate and lead value Green Belt [BB] projects that improve end-to-end processes and driving significant business impact; You will be required to work closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements &amp; digital solutions across the business or organization; Provide Team Leadership in the application of Lean, Six Sigma tools, Digital and Process Excellence methodology; Conduct Quality Awareness, Lean and Yellow Belt Training within the organization; Coach &amp; Mentor Yellow Belts and project teams to drive value for customers based on the roadmap cooperated with them; Promote Grass Root ideation across various programs. \u00a0<\/p><p><\/p><p><b>Required Experience and Skills<\/b><\/p><ul><li>Bachelor\u2019s Degree<\/li><li>Lean Six Sigma Green Belt Certified<\/li><li>Strong understanding of Banking Operations<\/li><li>Experience in assessing client\u2019s strategy, processes and maturity level from a business, operations and technology perspective and make appropriate and compelling recommendations for change<\/li><li>Highly experienced in leading process redesign, transformation and improvement<\/li><li>Demonstrated ability to translate lean six sigma and process improvement tools and methodologies into simple, practical action steps<\/li><li>Strong critical thinking and analysis skills<\/li><li>Proven project or program management experience with ability to handle multiple tasks (Project management degree\/diploma\/certification would be an advantage)<\/li><li>Proficiency in project management and statistical analysis systems like MS Project, Minitab etc.<\/li><li>Self-motivated and ability to work both independently and as part of the team<\/li><li>Organized person with attention to details, able to work simultaneously on different tasks<\/li><li>Good interpersonal, facilitation and presentation skills<\/li><li>Data-centric \u2013 quantitative, analytical skills and PC proficiency (Excel)<\/li><li>Problem Solving Approach \u2013 including logical, systems-oriented mindset<\/li><li>Change Orientation \u2013 Ability to embrace to changes quickly<\/li><li>Individual Performer \u2013 Ability to organize<\/li><li>Experience within the Banking and Capital Markets industry (preferred)<\/li><li>Expertise in conducting automation process discoveries will be an added advantage<\/li><li>Excellent verbal and written communication skills<\/li><li>Strong Power Point and Excel skills<\/li><\/ul>\",\"ats_external_id\":\"R1730924\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-21T16:08:10.382+08:00\",\"created_at\":\"2026-05-19T16:04:41.160+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---8Th-Floor-Building-8C-DLF-Cyber-City\/Senior-Data-Analyst_R1730924\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122101\",\"primary_location\":{\"id\":\"IN-GUR-CLIEN-03\",\"wid\":\"21d0c8e85bcf1014fdac867999670000\",\"descriptor\":\"IND Gurugram - 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Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.&nbsp;<\/p>\\n<p>Dac\u0103 e\u0219ti interesat s\u0103 evoluezi \u0219i s\u0103 te perfec\u021bionezi &icirc;n calitate de <strong><em>Moderator de Con\u021binut<\/em><\/strong> <strong><em>&icirc;n<\/em><\/strong> <strong><em>Porto, Portugalia<\/em><\/strong> <strong><em>(la fa\u021ba locului),<\/em> <\/strong>&icirc;\u021bi vei folosi abilit\u0103\u021bile pentru a sus\u021bine diverse domenii de Social Media ale clientului nostru. De asemenea, vei contribui activ la respectarea liniilor directoare ale clientului, promov&acirc;nd \u0219i inplic\u0103ndu-te &icirc;n &icirc;mbun\u0103t\u0103\u021birea continu\u0103 a serviciilor oferite tuturor utilizatorilor.<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103&nbsp;<\/strong><\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportu continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><strong>Ce vei face &icirc;n acest rol<\/strong><\/p>\\n<p>&Icirc;n calitate de <strong>Moderator de Con\u021binut<\/strong> &icirc;n echipa noastr\u0103, vei:<\/p>\\n<ul>\\n<li>&Icirc;nc\u0103 de la &icirc;nceput, vei avea un rol activ &icirc;ntr-o c\u0103utare continu\u0103 de ini\u021biative pentru &icirc;mbun\u0103t\u0103\u021birea serviciilor \u0219i a experien\u021bei generale a utilizatorilor;<\/li>\\n<li>Revizui, audita \u0219i modera con\u021binutul provenit de la clien\u021bii finali \u0219i&nbsp; drepturile de autor;<\/li>\\n<li>Juca un rol important &icirc;n revizuirea comportamentelor utilizatorilor, precum \u0219i &icirc;n asigurarea respect\u0103rii regulilor din social media;<\/li>\\n<li>Analiza rapoartele &icirc;n conformitate cu protocoalele, procedurile \u0219i instruc\u021biunile ca punct de plecare, men\u021bin&acirc;nd un nivel ridicat de calitate &icirc;n fiecare raport;<\/li>\\n<li>Avea un punct central de moderare &icirc;ntre utilizatorii de social media, aplic&acirc;nd politicile noastre cu referire la nuan\u021be \u0219i contexte specifice &icirc;ntr-un mediu &icirc;n continu\u0103 dezvoltare;<\/li>\\n<li>Ve\u021bi lua decizii autonome &icirc;n probleme complexe, de natur\u0103 poten\u021bial sensibil\u0103 sau critic\u0103 pentru afaceri.<\/li>\\n<\/ul>\\n<p><strong>Abilitatiile tale<\/strong><\/p>\\n<p>Concentrix este potrivirea ideal\u0103 dac\u0103:<\/p>\\n<ul>\\n<li>Ai cuno\u0219tin\u021be avansate de limba rom&acirc;n\u0103 scris \u0219i vorbit(C1)<\/li>\\n<li>Ai cuno\u0219tin\u021be avansate de limba englez\u0103 scris \u0219i vorbit(B2)<\/li>\\n<li>Ai cel pu\u021bin 6 luni experien\u021b\u0103 &icirc;ntr-un domeniu conex<\/li>\\n<li>Abilit\u0103\u021bi orientate c\u0103tre rela\u021bia cu clien\u021bii<\/li>\\n<li>Toleran\u021b\u0103 la munca repetitiv\u0103 &icirc;ntr-un mediu de lucru dinamic, cu ritm rapid \u0219i productivitate ridicat\u0103<\/li>\\n<li>Capacitatea de a lucra at&acirc;t &icirc;n echip\u0103, c&acirc;t \u0219i independent<\/li>\\n<li>Capacitatea de a &icirc;ndeplini mai multe sarcini simultan, abilit\u0103\u021bi de ra\u021bionament critic \u0219i comunicare eficient\u0103<\/li>\\n<li>Capacitate de &icirc;nv\u0103\u021bare rapid\u0103, muncitor \u0219i con\u0219tiincios<\/li>\\n<\/ul>\\n<p><em><u>Dac\u0103 sim\u021bi c\u0103 nu &icirc;ndepline\u0219ti toate cerin\u021bele, te &icirc;ncuraj\u0103m totu\u0219i s\u0103 aplici. <\/u><\/em><em><u>Vom face tot posibilul s\u0103 &icirc;\u021bi g\u0103sim jobul potrivit, fie c\u0103 este acesta sau altul.<\/u><\/em><\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat&nbsp;<\/strong><\/p>\\n<p>&Icirc;n acest rol, oferim beneficii care s\u0103 te ajut\u0103 s\u0103 &icirc;\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;(negociabil &icirc;n func\u021bie de experien\u021ba ta \u0219i de nevoile clientului nostru)<\/li>\\n<li>Salariu competitiv \u0219i bonus de performan\u021b\u0103<\/li>\\n<li>Pachet de relocare pentru persoanele care vin din str\u0103in\u0103tate<\/li>\\n<li>Loca\u021bie central\u0103 &icirc;n Porto, Portugalia<\/li>\\n<li>Oportunit\u0103\u021bi de bonusuri pentru recomandarea unui prieten (referral)<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre companie \u0219i proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experimenta\u021bi cea mai bun\u0103 versiune !<\/strong><\/p>\\n<p>Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect &icirc;n c\u0103l\u0103toria ta profesional\u0103, vrem s\u0103 auzim de la tine. Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din &icirc;ntreaga lume numesc Concentrix &bdquo;angajatorul lor preferat&rdquo;.<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare&nbsp;<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. <\/em><em>Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.&nbsp;<\/em><\/p>\\n<p><strong>Eligibilitate&nbsp;<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii din Portugalia, numai candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze &icirc;n Portugalia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2331605193\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-19T15:31:37.641+01:00\",\"created_at\":\"2026-05-19T15:29:10.960+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ro\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1775\",\"campaign_id\":\"757\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Romanian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Romanian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"908401233\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T00:59:03.503+01:00\",\"created_at\":\"2026-05-19T15:02:20.139+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1593\",\"campaign_id\":\"192\",\"campaign_title\":\"Categorie Protette Vimercate\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Vimercate stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Vimercate, Via Torri Bianche 7<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"3031670640\",\"location\":\"Vimercate, Lombardia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:24.046+02:00\",\"created_at\":\"2026-05-19T12:48:46.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1594\",\"campaign_id\":\"191\",\"campaign_title\":\"Categorie Protette Cagliari\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Cagliari\",\"state\":\"Sardinia\",\"postal_code\":null,\"region\":\"Sardegna\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Cagliari stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Cagliari, Localit&agrave; Sa Illetta (Campus Tiscali)<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"682656587\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:05.910+02:00\",\"created_at\":\"2026-05-19T12:46:14.221+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1595\",\"campaign_id\":\"190\",\"campaign_title\":\"Categorie Protette Lecce\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Lecce stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Lecce, Viale del Risorgimento 4<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1555138722\",\"location\":\"Lecce, Puglia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:05:48.362+02:00\",\"created_at\":\"2026-05-19T12:41:42.983+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1606\",\"campaign_id\":\"521\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1731902\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol y Portugu\u00e9s TE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Asesor de Servicio al Cliente en Barcelona\",\"long_description\":\"<p>&iquest;Listo para dar el siguiente gran paso? Somos el l&iacute;der mundial en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d&iacute;a a d&iacute;a- a mejorar sus negocios con tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si buscas crecer, como <strong>Asesor de Servicio al Cliente en Barcelona (presencial)<\/strong>, formar&aacute;s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria del deporte.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Esta es una gran oportunidad para experimentar el poder de lo que viene y desarrollar &laquo;amigos para toda la vida&raquo; al mismo tiempo. Te daremos toda la formaci&oacute;n, las tecnolog&iacute;as m&aacute;s avanzadas y el apoyo continuo que necesitar&aacute; para triunfar.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que har&aacute;s en este puesto&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Como <strong>Asesor de Servicio al Cliente<\/strong> en nuestro equipo, deber&aacute;s:&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Atender llamadas entrantes de clientes (a trav&eacute;s de tel&eacute;fono, email, email de voz, chat, whatsapp, RRSS u otros canales de comunicaci&oacute;n) y solucionar las demandas de los usuarios&nbsp;<br \/>- Registrar los detalles de las llamadas en los sistemas de gesti&oacute;n de llamadas y proporcionar respuesta y resoluci&oacute;n dentro del SLA&nbsp;<br \/>- Mantenerse informado de las novedades de los productos y servicios mostrando expertise para atender a los clientes&nbsp;<br \/>- Escalar posibles problemas de servicio al equipo de management. Seguir todos los procesos y procedimientos del proyecto&nbsp;<br \/>- Asegurar que se mantenga el SLA contractual.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tus competencias<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or&iacute;genes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem&aacute;s e ir un paso m&aacute;s all&aacute; del WOW para nuestros clientes encajar&aacute; perfectamente con lo que hacemos y lo que somos.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Formaremos un buen equipo si t&uacute;:<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Tienes un nivel biling&uuml;e de Castellano y un nivel avanzado de &nbsp;Portugu&eacute;s<br \/>- Cuentas con conocimiento de inform&aacute;tica a nivel de usuario Windows\/MS Office\/Internet&nbsp;<br \/>- Tienes buena disposici&oacute;n para trabajar en un entorno de atenci&oacute;n al cliente&nbsp;<br \/>- Cuentas con habilidades de atenci&oacute;n al cliente: capacidad para escuchar y comprender las necesidades de los clientes&nbsp;<br \/>- Tienes capacidad para hacerse cargo de las llamadas y progresar hasta su resoluci&oacute;n o escalar la llamada hasta su resoluci&oacute;n&nbsp;<br \/>- Cuentas con excelentes habilidades de comunicaci&oacute;n oral y escrita.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ser&iacute;a una ventaja si:<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Estas interesado por el mundo de la moda y la joyer&iacute;a&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;No cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut&eacute;ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci&oacute;n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea &eacute;ste o un puesto futuro.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que ofrecemos&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el &eacute;xito a largo plazo de nuestros equipos, nuestros clientes y de TI.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;Tus beneficios:&nbsp;<\/strong><\/p>\\n<p>- Contrato indefinido de 39h rotativo de lunes a viernes de 11:00 a 19:00, sabados de 08:00 a 16:00 (dos s&aacute;bados por semana)<\/p>\\n<p>- Rango salarial 19,623 euros brutos + hasta 1,200 euros brutos en bonus al a&ntilde;o&nbsp;<br \/>- Excelente ubicaci&oacute;n de la oficina en la ciudad de Barcelona<br \/>- Bonificaci&oacute;n por recomendaci&oacute;n&nbsp;<br \/>- Formaci&oacute;n completa y remunerada, sobre la empresa y el proyecto en el que trabajar&aacute;s&nbsp;<br \/>- Programa de desarrollo profesional y cursos especializados&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experimenta tu mejor versi&oacute;n&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>En <strong>Concentrix<\/strong>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 game-changers alrededor del mundo consideran a Concentrix su &laquo;empleador preferido&raquo;.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Ofrecemos igualdad de oportunidades de empleo&nbsp;&nbsp;&nbsp;<\/em><\/p>\\n<p><em>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de contrataci&oacute;n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g&eacute;nero, la edad, la religi&oacute;n, el origen &eacute;tnico, la situaci&oacute;n familiar o parental o cualquier otra clasificaci&oacute;n protegida por la legislaci&oacute;n nacional aplicable.<\/em> &nbsp;<\/p>\\n<p>R1731902<\/p>\",\"ats_external_id\":\"R1731902\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-21T08:15:14.859+02:00\",\"created_at\":\"2026-05-19T12:08:54.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Speaking) - On Site - TR02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Respond appropriately to customers\u2019 requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained \u00a0<br \/>- Escalate potential service issues\u00a0<br \/>- Liaise with Supervisors\/ Mentors on specific projects where requested\u00a0<\/p><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Danish and advanced in English<br \/>- Have previous experience in a similar position and industry\u00a0<br \/>- Have basic sales skills, upselling and cross-selling\u00a0<br \/>- Are in good disposition to work in a customer service environment\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time, 39 hours\/week, permanent contract: Monday - Friday 09:00 - 18:00\u00a0<br \/>- Salary 22.000 euros gross\/year &#43; up to 1.500 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1731673 \u00a0<\/span><\/p>\",\"ats_external_id\":\"R1731673\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-21T14:10:07.755+02:00\",\"created_at\":\"2026-05-19T10:04:54.431+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373343\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---Speaking----On-Site---TR02_R1731673\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---Speaking----On-Site---TR02_R1731673\/apply\",\"job_requisition_id\":\"R1731673\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101fc79ee266f6f20000\",\"descriptor\":\"20085 - Refurbed - WHSBTSPAIN204\",\"reference_id\":\"WHSBTSPAIN204\",\"custom_reference_id\":\"WHSBTSPAIN204\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc980fd8b2c380000\",\"descriptor\":\"W0ZMNZ P_Sbt_Spain_Refurbed_The Nest\",\"reference_id\":\"W0ZMNZ\",\"custom_reference_id\":\"W0ZMNZ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caitlin.crayford@concentrix.com\"},\"first_name\":\"Caitlin Renee Crayford (102540172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731673\",\"wid\":\"fe667d37c1e01009839cb0c558200000\",\"descriptor\":\"Customer Service Representative (Danish - Speaking) - On Site - TR02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"924\",\"campaign_id\":\"18983\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1731797\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Data Cloud Consultant\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Salesforce Data Cloud Consultant<\/b><\/p><p><\/p><p>Concentrix is seeking an experienced Salesforce Data Cloud Expert to join our team. This role will focus on designing, implementing, and optimizing Salesforce Data Cloud solutions\u2014including Data Cloud One\u2014to drive unified customer profiles, identity resolution, segmentation, and real-time personalization. The candidate will bring technical expertise and business acumen, working closely with IT and business teams to unlock the full value of our Salesforce ecosystem.<\/p><ul><li><p>Lead design and implementation of Salesforce Data Cloud (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud.<\/p><\/li><li><p>Develop and manage data models, identity resolution rules, and segmentation frameworks.<\/p><\/li><li><p>Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets.<\/p><\/li><li><p>Implement zero-copy\/federation, sandbox strategies, and governance models for scale and compliance.<\/p><\/li><li><p>Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables.<\/p><\/li><li><p>Drive real-time data ingestion, profile unification, and personalization use cases.<\/p><\/li><li><p>Provide guidance on data governance, optimized credit consumption, and other sustainability best practices<\/p><\/li><li><p>Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows.<\/p><\/li><li><p>Stay updated on roadmap features, particularly Data Cloud One, Agentforce, and AI-driven capabilities, and advise on adoption strategies.<\/p><\/li><li><p>Train and mentor internal teams on best practices for Data Cloud usage.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years Salesforce ecosystem experience, with at least 2\u20133 years focused on Salesforce Data Cloud.<\/p><\/li><li><p>Hands-on expertise with Data Cloud One, including staging schemas, multi-org\/companion org harmonization, and governance.<\/p><\/li><li><p>Strong understanding of identity resolution, householding, data modeling, and segmentation.<\/p><\/li><li><p>Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources.<\/p><\/li><li><p>Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows).<\/p><\/li><li><p>Knowledge of credit consumption strategies, sandbox replication, and zero-copy\/federation approaches.<\/p><\/li><li><p>Strong problem-solving skills, with the ability to translate business needs into scalable technical solutions.<\/p><\/li><li><p>Salesforce Data Cloud Consultant Certification strongly preferred.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills<\/b><\/p><ul><li><p>Experience with Agentforce \/ AI Copilot integrations.<\/p><\/li><li><p>Familiarity with Adobe, LiveRamp, Sprinklr, or other Martech\/Adtech platforms.<\/p><\/li><li><p>Strong understanding of data governance, privacy compliance (GDPR\/CCPA), and security best practices.<\/p><\/li><li><p>Background in nonprofit or healthcare industries is a plus.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $171,321 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1731797\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-19T04:06:16.517+08:00\",\"created_at\":\"2026-05-19T04:05:14.138+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372908\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\/apply\",\"job_requisition_id\":\"R1731797\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dale.mcelroy@concentrix.com\"},\"first_name\":\"Dale McElroy (102012376)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1731797\",\"wid\":\"1f5cb8323a6d10095b5b387156b50000\",\"descriptor\":\"Salesforce Data Cloud Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"925\",\"campaign_id\":\"18966\",\"campaign_title\":\"Lead Cloud &amp; Collaboration Engineer (TCF) R1731659\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Infrastructure Architect\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The role:<br \/>Centers on serving as a trusted advisor who designs, deploys, and optimizes modern endpoint management solutions, with a strong emphasis on <b><span>Intune<\/span><\/b> integration and cloud\u2011based device governance. It focuses on guiding customers through <b><span>Co\u2011Management<\/span><\/b>, Intune configuration, and modernization of their endpoint environment while ensuring secure, efficient, and scalable management practices.<\/p><p><\/p><p>Responsibilities:<\/p><p><span>The MECM (aka SCCM)\/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/span><\/p><ul><li><span>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/span><\/li><li><span>Upgrade, update and maintain the SCCM hierarchy<\/span><\/li><li><span>Troubleshoot issues with infrastructure and clients<\/span><\/li><li><span>Tune and optimize for performance<\/span><\/li><li><span>Assist with reporting<\/span><\/li><li><span>Assist in setting up SCCM Co-Management with Intune <\/span><\/li><li><span>Assist in planning, reviewing and troubleshooting Software Updates feature<\/span><\/li><li><span>Assist in planning, reviewing and troubleshooting Task 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Today!\",\"long_description\":\"<p>\u10d7\u10e3 \u10d7\u10d5\u10da\u10d8, \u10e0\u10dd\u10db \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8 \u10d2\u10ed\u10d8\u10e0\u10d3\u10d4\u10d1\u10d0, \u10e0\u10dd\u10db\u10d4\u10da\u10d8\u10ea \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da \u10d2\u10d0\u10dc\u10d5\u10d8\u10d0\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d3\u10d0\u10d2\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d0, \u10d0\u10db\u10d0\u10e1\u10d7\u10d0\u10dc\u10d0\u10d5\u10d4 \u10ee\u10d0\u10e0 \u10db\u10dd\u10e2\u10d8\u10d5\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d8 \u10d3\u10d0 \u10d2\u10d8\u10dc\u10d3\u10d0 \u10e8\u10d4\u10dc\u10e1 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10d0\u10e8\u10d8 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d4\u10e2\u10d0\u10de\u10d8 \u10d3\u10d0\u10d8\u10ec\u10e7\u10dd\u10e1, \u10db\u10d0\u10e8\u10d8\u10dc \u10e8\u10d4\u10db\u10dd\u10e3\u10d4\u10e0\u10d7\u10d3\u10d8 \u10e9\u10d5\u10d4\u10dc\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0 \u10d2\u10e3\u10dc\u10d3\u10e1! \u10d2\u10d0\u10ee\u10d3\u10d8 \u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da\u10d4\u10dc\u10dd\u10d5\u10d0\u10dc \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1 \u10e1\u10de\u10d4\u10ea\u10d8\u10d0\u10da\u10d8\u10e1\u10e2\u10d8. \u10e0\u10d0 \u10de\u10d8\u10e0\u10dd\u10d1\u10d4\u10d1\u10e1 \u10d2\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc?!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>&nbsp;\u10d1\u10d0\u10d6\u10d0\u10e0\u10d6\u10d4 \u10d4\u10e0\u10d7-\u10d4\u10e0\u10d7 \u10e7\u10d5\u10d4\u10da\u10d0\u10d6\u10d4 \u10d9\u10dd\u10dc\u10d9\u10e3\u10e0\u10d4\u10dc\u10e2\u10e3\u10dc\u10d0\u10e0\u10d8\u10d0\u10dc \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1;\u2713 \u10db\u10dd\u10e5\u10dc\u10d8\u10da \u10e1\u10d0\u10d1\u10dd\u10dc\u10e3\u10e1\u10d4 \u10e1\u10d8\u10e1\u10e2\u10d4\u10db\u10d0\u10e1;<\/li>\\n<li>\u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10ec\u10d8\u10dc\u10e1\u10d5\u10da\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1;<\/li>\\n<li>\u10ef\u10d0\u10dc\u10db\u10e0\u10d7\u10d4\u10da\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10d8\u10ea\u10dd\u10ea\u10ee\u10da\u10d8\u10e1 \u10e1\u10d0\u10dd\u10ef\u10d0\u10ee\u10dd \u10d3\u10d0\u10d6\u10e6\u10d5\u10d4\u10d5\u10d8\u10e1 \u10e1\u10d0\u10e3\u10d9\u10d4\u10d7\u10d4\u10e1\u10dd \u10de\u10d0\u10d9\u10d4\u10e2\u10e1.<\/li>\\n<li>\u10e5\u10d5\u10d4\u10e7\u10dc\u10d8\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7 40 \u10e1\u10de\u10dd\u10e0\u10e2\u10e3\u10da-\u10d2\u10d0\u10db\u10d0\u10ef\u10d0\u10dc\u10e1\u10d0\u10e6\u10d4\u10d1\u10d4\u10da \u10dd\u10d1\u10d8\u10d4\u10e5\u10e2\u10d6\u10d4 \u10d9\u10dd\u10e0\u10de\u10dd\u10e0\u10d0\u10e2\u10d8\u10e3\u10da \u10e8\u10d4\u10d7\u10d0\u10d5\u10d0\u10d6\u10d4\u10d1\u10d0\u10e1 ( FitPass);<\/li>\\n<li>\u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10e3\u10da \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10d6\u10d4 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d8\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10e3\u10dc\u10d3\u10e1;<\/li>\\n<li>\u10d0\u10db\u10d4\u10e0\u10d8\u10d9\u10e3\u10da\u10d8 \u10e1\u10e2\u10d0\u10dc\u10d3\u10d0\u10e0\u10e2\u10d4\u10d1\u10d8\u10e1 \u10db\u10d4\u10dc\u10d4\u10ef\u10db\u10d4\u10dc\u10e2\u10e1 \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d0\u10e8\u10d8;\u10d0\u10db \u10de\u10dd\u10d6\u10d8\u10ea\u10d8\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1 \u10e8\u10d4\u10d0\u10d1\u10d0\u10db\u10d8\u10e1\u10d8 \u10d9\u10d0\u10dc\u10d3\u10d8\u10d3\u10d0\u10e2\u10d8 \u10ee\u10d0\u10e0\u10d7, \u10d7\u10e3:<\/li>\\n<li>\u10e8\u10d4\u10d2\u10d8\u10eb\u10da\u10d8\u10d0\u10d7 <strong>\u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da, \u10d8\u10e2\u10d0\u10da\u10d8\u10e3\u10e0, \u10d4\u10e1\u10de\u10d0\u10dc\u10e3\u10e0, \u10e4\u10e0\u10d0\u10dc\u10d2\u10e3\u10da<\/strong> \u10d4\u10dc\u10d0\u10d6\u10d4 \u10d7\u10d0\u10d5\u10d8\u10e1\u10e3\u10e4\u10da\u10d0\u10d3 \u10e1\u10d0\u10e3\u10d1\u10d0\u10e0\u10d8 (B2-C1);\u2713 \u10d2\u10d0\u10e5\u10d5\u10d7 \u10d9\u10d0\u10e0\u10d2\u10d8 \u10d9\u10dd\u10db\u10e3\u10dc\u10d8\u10d9\u10d0\u10ea\u10d8\u10d8\u10e1 \u10e3\u10dc\u10d0\u10e0-\u10e9\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8;<\/li>\\n<li>\u10e1\u10ec\u10e0\u10d0\u10e4\u10d0\u10d3 \u10d8\u10d7\u10d5\u10d8\u10e1\u10d4\u10d1\u10d7 \u10d0\u10ee\u10d0\u10da \u10d8\u10dc\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d0\u10e1;<\/li>\\n<li>&nbsp;\u10db\u10d6\u10d0\u10d3 \u10ee\u10d0\u10e0\u10d7 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1;\u10d2\u10d0\u10db\u10dd\u10d0\u10d2\u10d6\u10d0\u10d5\u10dc\u10d4\u10d7 \u10d2\u10d0\u10dc\u10d0\u10ea\u10ee\u10d0\u10d3\u10d8 \u10e8\u10d4\u10db\u10d3\u10d4\u10d2 \u10de\u10dd\u10e0\u10e2\u10d0\u10da\u10d6\u10d4:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7, \u10e9\u10d5\u10d4\u10dc\u10e1 440,000 \u10d9\u10dd\u10da\u10d4\u10d2\u10d0\u10e1\u10d7\u10d0\u10dc \u10d4\u10e0\u10d7\u10d0\u10d3 &nbsp;\u10d5\u10e5\u10db\u10dc\u10d8\u10d7 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10dc\u10e1\u10d0\u10d9\u10e3\u10d7\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d0\u10e1 \u10d3\u10d0 \u10d5\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d8\u10d7 \u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e8\u10d8 \u10ea\u10dc\u10dd\u10d1\u10d8\u10da \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d4\u10d1\u10e1 \u10ea\u10d8\u10e4\u10e0\u10e3\u10da\u10d8 \u10e2\u10e0\u10d0\u10dc\u10e1\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d0\u10e8\u10d8. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10db\u10d0\u10e7\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d3\u10d0 \u10db\u10e3\u10da\u10e2\u10d8\u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10e3\u10da\u10d8 \u10d2\u10e3\u10dc\u10d3\u10d8\u10d7. &nbsp;\u10de\u10d0\u10e2\u10d8\u10d5\u10e1 \u10d5\u10ea\u10d4\u10db\u10d7 \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d0\u10e1, \u10d8\u10dc\u10d3\u10d8\u10d5\u10d8\u10d3\u10e3\u10d0\u10da\u10dd\u10d1\u10d0\u10e1\u10d0 \u10d3\u10d0 \u10de\u10d8\u10e0\u10dd\u10d5\u10dc\u10e3\u10da\u10dd\u10d1\u10d0\u10e1, \u10e0\u10d0\u10d3\u10d2\u10d0\u10dc &nbsp; \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da\u10dd\u10d1\u10d0 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10e1\u10d8\u10eb\u10da\u10d8\u10d4\u10e0\u10d4\u10d0. \u10d9\u10dd\u10dc\u10ea\u10d4\u10dc\u10e2\u10e0\u10d8\u10e5\u10e1\u10e8\u10d8 \u10e7\u10d5\u10d4\u10da\u10d0\u10e1 \u10d7\u10d0\u10dc\u10d0\u10d1\u10d0\u10e0\u10d8 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0 \u10d0\u10e5\u10d5\u10e1&nbsp;&nbsp;\u10d3\u10d0\u10e1\u10d0\u10e5\u10db\u10d3\u10d4\u10e1, \u10db\u10d8\u10e3\u10ee\u10d4\u10d3\u10d0\u10d5\u10d0\u10d3&nbsp;&nbsp;\u10db\u10d8\u10e1\u10d8: \u10e0\u10d4\u10da\u10d8\u10d2\u10d8\u10d8\u10e1, \u10e0\u10d0\u10e1\u10d8\u10e1, \u10e1\u10d4\u10e5\u10e1\u10e3\u10d0\u10da\u10e3\u10e0\u10d8 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d0\u10ea\u10d8\u10d8\u10e1, \u10d2\u10d4\u10dc\u10d3\u10d4\u10e0\u10e3\u10da\u10d8 \u10d8\u10d3\u10d4\u10dc\u10e2\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10ee\u10d0 \u10db\u10d0\u10ee\u10d0\u10e1\u10d8\u10d0\u10d7\u10d4\u10d1\u10da\u10d4\u10d1\u10d8\u10e1\u10d0. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10e9\u10d5\u10d4\u10dc\u10d4\u10d1\u10d7 \u10e9\u10d4\u10dc\u10e1 \u10d9\u10dd\u10da\u10d4\u10d2\u10d4\u10d1\u10e1, \u10d7\u10e3 \u10e0\u10d0\u10db\u10d3\u10d4\u10dc \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d0\u10e0\u10d8\u10d0\u10dc \u10d8\u10e1\u10d8\u10dc\u10d8, \u10e0\u10dd\u10d2\u10dd\u10e0\u10ea \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d8\u10e1 \u10dc\u10d0\u10ec\u10d8\u10da\u10d8; \u10d5\u10d0\u10eb\u10da\u10d4\u10d5\u10d7 \u10db\u10d0\u10d7 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1; \u10d5\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da\u10d8 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1, \u10e5\u10dd\u10e3\u10e9\u10d8\u10dc\u10d2\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10db\u10d4\u10dc\u10e2\u10dd\u10e0\u10dd\u10d1\u10d8\u10e1 \u10de\u10e0\u10dd\u10d2\u10e0\u10d0\u10db\u10d4\u10d1\u10e1; \u10e8\u10d4\u10e1\u10e0\u10e3\u10da\u10d4\u10d1\u10d0\u10d6\u10d4 \u10d3\u10d0\u10e4\u10e3\u10eb\u10dc\u10d4\u10d1\u10e3\u10da\u10d8 \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1; \u10db\u10d7\u10d4\u10da\u10d8 \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10dc\u10db\u10d0\u10d5\u10da\u10dd\u10d1\u10d0\u10e8\u10d8 \u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d7\u10d0\u10dc\u10d0\u10e2\u10dd\u10da\u10d4\u10d1\u10d8\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0\u10d8 \u10e5\u10e1\u10d4\u10da\u10e1 \u10d3\u10d0 \u10e1\u10ee\u10d5\u10d0.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you feel that you need challenges in life that will help you in your professional development, and you are motivated and want to start a new stage in your career, then join our global team! Become a German-speaking Customer Support Specialist. What do we offer you?!<\/p>\\n<ul>\\n<li>One of the most competitive salaries in the market;<\/li>\\n<li>A flexible bonus system;<\/li>\\n<li>A wide range of career advancement and development opportunities;<\/li>\\n<li>The best family health and life insurance package;<\/li>\\n<li>Corporate offers at 40 sports and wellness facilities nationwide (FitPass);<\/li>\\n<li>A friendly and development-oriented team;<\/li>\\n<li>Management based on American standards within the company.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You are a suitable candidate for this position if:<\/p>\\n<ul>\\n<li>You can speak fluently in <strong>German, Italian, Spanish, or French<\/strong> (B2-C1 level);<\/li>\\n<li>You have good communication skills;<\/li>\\n<li>You quickly adapt to new information;<\/li>\\n<li>You are ready for new challenges.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Together with our 440,000 colleagues worldwide, we create exceptional customer experiences and assist world-renowned companies in managing digital transformations. We pride ourselves on our diverse and multicultural team. We respect different cultures, individualities, and personalities because diversity is our strength. At Concentrix, everyone has an equal opportunity for employment, regardless of religion, race, sexual orientation, gender identity, and other characteristics. We show our colleagues how important they are as part of the culture; we offer them career development opportunities; we provide professional support, coaching, and mentoring programs; performance-based compensation; a global network of friends and peers for life, and more.<\/p>\",\"ats_external_id\":\"1842911724\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-18T15:52:00.379+04:00\",\"created_at\":\"2026-05-18T15:47:50.610+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"251\",\"campaign_id\":\"569\",\"campaign_title\":\"French | Customer Service | Athens | Qonto FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<p data-start=\\\"0\\\" data-end=\\\"29\\\"><strong data-start=\\\"0\\\" data-end=\\\"29\\\">Sp&eacute;cificit&eacute;s du poste :<\/strong><\/p>\\n<ul data-start=\\\"31\\\" data-end=\\\"354\\\">\\n<li data-section-id=\\\"xzha16\\\" data-start=\\\"31\\\" data-end=\\\"90\\\">Possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s 3 mois d&rsquo;anciennet&eacute;<\/li>\\n<li data-section-id=\\\"dkkjjc\\\" data-start=\\\"91\\\" data-end=\\\"199\\\">Horaires flexibles : 5 jours par semaine (lundi au dimanche), 8h par jour, entre 7h et 2h du matin<\/li>\\n<li data-section-id=\\\"94fcee\\\" data-start=\\\"200\\\" data-end=\\\"298\\\">Majorations attractives pour les heures de nuit (apr&egrave;s 22h) et les dimanches travaill&eacute;s<\/li>\\n<li data-section-id=\\\"1fjqsgv\\\" data-start=\\\"299\\\" data-end=\\\"354\\\">Bonus fid&eacute;lit&eacute; apr&egrave;s 1 an sur le projet<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire serait un atout, mais pas obligatoire<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2026958552\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T02:59:03.194+03:00\",\"created_at\":\"2026-05-18T14:48:46.717+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1776\",\"campaign_id\":\"741\",\"campaign_title\":\"ByteDance GEC - RCS \/ Polish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Polish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2237028071\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T12:12:47.394+01:00\",\"created_at\":\"2026-05-18T12:11:40.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1608\",\"campaign_id\":\"514\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1731511\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Barcelona (on-site),&nbsp;<\/strong>you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service Representative in our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Handle calls through CRM agent portal&nbsp;<br \/>- Create quotations and orders via SAP system&nbsp;<br \/>-&nbsp;Expedite&nbsp;and communicate expected delivery times to customers&nbsp;<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)&nbsp;<br \/>- Provide first level technical&nbsp;assistance&nbsp;to help customers&nbsp;identify&nbsp;their requirements for products and services&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Dutch&nbsp;and advanced level in English<br \/>- Are minimum a high school graduate&nbsp;<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance&nbsp;<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness&nbsp;<br \/>- Have a business mindset will help you engage better with your contacts&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Full time&nbsp;39 hours\/week&nbsp;permanent contract: Monday to Friday from 08.00 to 17.00<\/p>\\n<p>- Salary:&nbsp;21,000&nbsp;euros&nbsp;gross\/year + up to 4,000 euros gross\/year in bonus<\/p>\\n<p>- Great office location in Barcelona&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1731511<\/p>\",\"ats_external_id\":\"R1731511\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T09:48:22.748+02:00\",\"created_at\":\"2026-05-18T12:07:41.616+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1777\",\"campaign_id\":\"740\",\"campaign_title\":\"ByteDance GEC - RCS \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Dutch (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4049034510\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T12:09:08.273+01:00\",\"created_at\":\"2026-05-18T12:02:50.059+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1778\",\"campaign_id\":\"733\",\"campaign_title\":\" Virgin Media \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (English-speaking) - Telecommunications company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>You will be dealing with customers contacting us to cancel due to competitors deals or customers contacting us due to receiving an end of contract notification (Discounts expired and need to re-contract). &nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Receiving inbound calls from customers contacting us about their contract<\/li>\\n<li>Communicating with existing customers and internal customers (other departments) &nbsp;<\/li>\\n<li>Answering customer queries, arranging services for customers &nbsp;<\/li>\\n<li>Entering and updating customer information to the internal database &nbsp;<\/li>\\n<li>Analysing customer behaviour. Tailoring services to suit customer&rsquo;s needs (Fact finding and Objection handling) &nbsp;<\/li>\\n<li>Handling customer complaints by understanding the needs of clients and responding effectively taking ownership &nbsp;<\/li>\\n<li>Developing aggressive retention strategies based on customer feedback &nbsp;<\/li>\\n<li>Negotiating with customers to renew contracts and retain business also focusing heavily on revenue &nbsp;<\/li>\\n<li>Having regular coaching sessions with Team manager and Quality coaches to propose customer retention solutions and improve call structure &nbsp;<\/li>\\n<li>Documenting customers notes and actions taken on each call &nbsp;<\/li>\\n<li>Building positive relationships with customers, team leaders and OPS &nbsp;<\/li>\\n<li>Demonstrating success in surpassing targets, KPI&rsquo;s and objectives within the team.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Prior Customer Service Experience - is mandatory (minimum 6 months);<\/li>\\n<li>High curiosity about the cryptocurrency market;<\/li>\\n<li>Ability to effectively communicate, both written and verbally;<\/li>\\n<li>Skilled in multi-tasking &amp; working under pressure;<\/li>\\n<li>Fast learner, diligent worker.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2750092214\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T00:59:03.932+01:00\",\"created_at\":\"2026-05-18T10:57:02.360+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1779\",\"campaign_id\":\"732\",\"campaign_title\":\"Bolt \/ Portuguese \/  BM \/ Braga \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas - App de Mobilidade\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria\",\"long_description\":\"<p>Est&aacute;s &agrave; procura de algo mais? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" e \\\"Best Company Culture,\\\" ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Representante do Servi&ccedil;o de Apoio ao Cliente em Braga, Portugal (On-Site<\/strong>), connosco os teus objetivos s&atilde;o alcan&ccedil;ados. A tua miss&atilde;o ser&aacute; garantir que alcan&ccedil;amos os objetivos de desempenho em todas as opera&ccedil;&otilde;es. E que respondemos &agrave;s expectativas dos nossos clientes, atingindo a excel&ecirc;ncia operacional ao n&iacute;vel da qualidade, efici&ecirc;ncia e melhoria da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer diariamente?<\/strong><\/p>\\n<p>Enquanto&nbsp;Representante do Servi&ccedil;o de Apoio ao Cliente vais :<\/p>\\n<ul>\\n<li>Ajudar os clientes no processo p&oacute;s-venda, respondendo a quest&otilde;es&nbsp;atrav&eacute;sde chamada telef&oacute;nica (inbound)<\/li>\\n<li>Manter registos das intera&ccedil;&otilde;es ou transa&ccedil;&otilde;es dos clientes, registando as quest&otilde;es, reclama&ccedil;&otilde;es, ou coment&aacute;rios, bem como as a&ccedil;&otilde;es tomadas.<\/li>\\n<li>Prestar um excelente servi&ccedil;o ao cliente, gerindo as expectativas e reclama&ccedil;&otilde;es de uma forma muito positiva, educada e diplom&aacute;tica.<\/li>\\n<li>Tratar os pedidos de informa&ccedil;&atilde;o e fornecer respostas atempadas em conformidade com o regulamento da empresa.<\/li>\\n<li>Assegurar que o grau de satisfa&ccedil;&atilde;o est&aacute; de acordo com as necessidades do cliente e da empresa<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es :<\/strong><\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s (escrito e oral)&nbsp;e bom nivel de Ingl&ecirc;s (B2)<\/li>\\n<li>Tens familiaridade\/aptid&atilde;o com&nbsp;<em>smart devices<\/em>, nomeadamente&nbsp;applica&ccedil;&otilde;es para smartphones<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o aliadas &agrave; empatia e ao esp&iacute;rito de equipa<\/li>\\n<li>Adoras identificar as necessidades dos clientes e propor solu&ccedil;&otilde;es r&aacute;pidas&nbsp;<\/li>\\n<li>&Eacute;s proficiente na utiliza&ccedil;&atilde;o de programas inform&aacute;ticos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de performance<\/li>\\n<li>Localiza&ccedil;&atilde;o privilegiada em Braga, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend (refer&ecirc;ncia)<\/li>\\n<li>Forma&ccedil;&atilde;o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece incr&iacute;vel e queres dar o pr&oacute;ximo passo na tua carreira profissional, ent&atilde;o queremos saber mais sobre ti. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Automation Engineer\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 Days a week)<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><br \/>We are seeking a highly skilled EMS Testing Automation Analyst with strong expertise in Python, automation frameworks, data analytics, and validation workflows. The ideal candidate will be responsible for building scalable testing frameworks, automating validation pipelines, and ensuring high-quality, reliable releases for Energy Management System (EMS) applications, including Leader and Trip Optimizer.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, develop, and maintain automated testing frameworks for EMS applications, including Leader and Trip Optimizer.<\/p><\/li><li><p>Develop automated validation pipelines to reduce manual testing effort and improve release quality.<\/p><\/li><li><p>Create scripts and tools to validate train handling behavior, EMS outputs, and system performance.<\/p><\/li><li><p>Perform data analysis using Python and Excel to identify trends, issues, and process improvement opportunities.<\/p><\/li><li><p>Support root cause analysis and recommend corrective actions for system and validation issues.<\/p><\/li><li><p>Ensure repeatable, scalable, and high-quality testing processes aligned with release requirements.<\/p><\/li><li><p>Collaborate with cross-functional teams and communicate technical findings to both technical and business audiences.<\/p><\/li><li><p>Identify and implement automation opportunities to improve efficiency, reduce manual effort, and enhance data quality.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills:<\/b><\/p><ul><li><p>4 to 8 years of hands-on experience developing solutions in Python, with a strong focus on data analytics and automation.<\/p><\/li><li><p>Strong programming expertise in Python for automation, testing frameworks, and data analysis.<\/p><\/li><li><p>Experience designing and maintaining automated testing frameworks and validation pipelines.<\/p><\/li><li><p>Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data modeling.<\/p><\/li><li><p>Strong analytical and problem-solving skills with the ability to identify trends, root causes, and improvement opportunities.<\/p><\/li><li><p>Strong verbal and written communication skills.<\/p><\/li><li><p>Proven ability to work effectively in cross-functional team environments.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills:<\/b><\/p><ul><li><p>Experience building dashboards and analytics using Tableau or similar BI tools.<\/p><\/li><li><p>Prior experience with PTC systems and Energy Management Systems (EMS).<\/p><\/li><li><p>Familiarity with Leader and Trip Optimizer.<\/p><\/li><li><p>Experience supporting end-to-end automation solutions from data ingestion to validation and reporting.<\/p><\/li><\/ul><p><b>Education:<\/b><br \/>Bachelor\u2019s degree in Computer Science, Information Technology, Engineering, Data Analytics, or a related field.<\/p><p><\/p><p>The base salary for this position is $60,000 to $66,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/24\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<br \/>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1731333\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-19T02:04:42.271+08:00\",\"created_at\":\"2026-05-16T02:04:17.034+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Automation-Engineer_R1731333-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372928\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Automation-Engineer_R1731333-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Automation-Engineer_R1731333-5\/apply\",\"job_requisition_id\":\"R1731333\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Director-Enterprise Solution Architect \u2013\u00a0Contact Center Technologies - CRM, CCaaS, AI Automation and Interaction Analytics<\/p><p><\/p><p><b>(Preferred Location Eastern Time Zone)<\/b><\/p><p><\/p><div><\/div><p>Summary<\/p><ul><li>We are seeking a world-class\u00a0Director, Enterprise Solution Architect\u00a0to join the\u00a0Global Pre-Sales and Solution function\u00a0to\u00a0deliver cutting-edge enterprise architecture and solution across the world\u2019s most advanced technology platforms for Customer Experience Services<\/li><li>This senior individual contributor will lead pre-sales, enterprise architecture, and solutioning efforts across\u00a0hyperscalers (AWS, Azure, Google), CCaaS\u00a0 Omni channel solutions( Microsoft, Amazon Connect, Genesys, NICE), Web Portals, Mobile Apps,\u00a0 CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), RPA ( UIPATH, Automation Anywhere), AI, Generative AI,\u00a0 LLM platforms (Open AI, Google Gemini, Claude, Anthropic and others), Ticketing platforms ( ServiceNow) and Analytics.<\/li><li>This role is perfect for someone passionate about shaping what\u2019s next, a leader eager not just to respond to change, but to\u00a0create the future of customer experience and enterprise innovation for Customer Experience Operations.<\/li><li>The ideal candidate will combine\u00a0deep technical and enterprise architecture expertise, advanced knowledge of AI\/GenAI\/LLM, and proven commercial acumen\u00a0to develop, position, and win high-impact solutions with Fortune 500 clients for their Customer Experience Transformation<\/li><\/ul><div><\/div><p>Key Responsibilities<\/p><ul><li>Serve as the senior architect in the\u00a0Global Presales and Solutions Organization.<\/li><li>Own all aspects of\u00a0pre-sales, solutioning, enterprise architecture, and consulting\u00a0across multi-partner platforms:<br \/>\u2192 Hyperscalers (AWS, Azure, Google)<br \/>\u2192 CCaaS (Microsoft Dynamics 365, Amazon Connect, Genesys, NICE)<br \/>\u2192 CRM\/ERP (MS Dynamics, Salesforce, Zendesk, SAP, Adobe)<br \/>\u2192 Agentic AI, Generative AI, LLMs, RPA, and data platforms (Service Now, Databricks, Automation Anywhere, Gemini, Claude and Open AI)<\/li><li>Define forward-thinking enterprise architectures that\u00a0anticipate client needs, unlock business value, and shape competitive advantage.<\/li><li>Lead solution development for\u00a0new logos, hybrid accounts, and existing customers, translating complex client strategies into scalable, commercially viable solutions\u00a0for enhancing Customer Experience<\/li><li>Produce and present architecture design artifacts, technical specifications, and high-level design documents tailored to customer needs and partner platforms.<\/li><li>Confidently explain and differentiate\u00a0AI, GenAI, LLMs, and automation\u00a0use cases, and how they integrate with CCaaS, CRM, ERP, and data environments.<\/li><li>Engage with senior client and partner leaders to build trusted relationships, drive joint success, and ensure value realization, renewal, and expansion.<\/li><li>Collaborate closely with global and regional sales leadership, technical teams, and delivery organizations to achieve and exceed revenue goals.<\/li><\/ul><div><\/div><p>KPIs<\/p><p>ACV originated and closed through partner platforms Number of wins with key partner platforms Win rate (%) and close rate (%) on deals New logos acquired and cross-sell ACV with existing customers<\/p><div><\/div><p>Required Qualifications<\/p><ul><li>10&#43; years of enterprise architecture experience with Fortune 500 companies, ideally within top-tier technology services or enterprise-class companies and CCaaS and AI Partner solutions.<\/li><li>Strong track record of consulting-led\u00a0technology pre-sales, solutioning, and enterprise architecture\u00a0across multi-partner ecosystems\u00a0for Contact Center Customer Experience<\/li><li>Advanced knowledge of\u00a0AI, Generative AI, LLMs, cognitive automation, and predictive analytics and the ability to clearly explain and apply them in client solutions.<\/li><li>Proven success creating solution blueprints, technical specs, and design documents, with deep experience in cross-platform database, data architecture, security, performance, scalability, and reliability.<\/li><li>Strong commercial acumen able to architect solutions that deliver cost optimization, speed-to-market, and revenue growth and outcome based pricing models<\/li><li>Experience with at least\u00a0two of the three key partner categories: CCaaS (Microsoft Dynamics CCP, Amazon Connect, Genesys, NICE), CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), Automation Solutions ( Google Gemini, Open AI, Automation Anywhere and UIPATH)<\/li><li>Technical and Seller Certification is CCaaS, CRM and Automation platforms.<\/li><\/ul><p><\/p><p>The base salary for this position is $150,000 \u2013 $225,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/22\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1729453\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-19T00:04:39.213+08:00\",\"created_at\":\"2026-05-16T02:04:16.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"job_requisition_id\":\"R1729453\"}],\"organizations\":[{\"wid\":\"f9af6d7260980170500af6193c06a3be\",\"descriptor\":\"(CORP) SOLUTIONS\",\"reference_id\":\"SOLUTIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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Graphic Design & Video Production\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1731289\",\"location\":\"Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:36.386+08:00\",\"created_at\":\"2026-05-16T00:05:26.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372711\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"job_requisition_id\":\"R1731289\"}],\"organizations\":[],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731289\",\"wid\":\"11279a3178e710085fdd3d91c2ec0000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"933\",\"campaign_id\":\"18901\",\"campaign_title\":\"Associate Director, Creative Services R1731283\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\\nJustification\\nJustification\\nAs we continue to reposition our business, we need a creative function that makes our brand unmissable and unmistakable. Since losing our Creative Director in 2025, we haven't replaced them and don't have anyone whose focus is on the strategic direction of our brand and how we show up.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p>The base salary range for this position is $108,000.00 - $120,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The position will be posted for 2 months from its posting date of May 15, 2026.<\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\" target=\\\"_blank\\\"><span>AB<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\" target=\\\"_blank\\\"><span>BC<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\" target=\\\"_blank\\\"><span>MB<\/span><\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\" target=\\\"_blank\\\"><span>NL<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\" target=\\\"_blank\\\"><span>NS<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\" target=\\\"_blank\\\"><span>ON<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\" target=\\\"_blank\\\"><span>PE<\/span><\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\" target=\\\"_blank\\\"><span>SK<\/span><\/a>.<br \/><br \/><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>.<\/b><\/p>\",\"ats_external_id\":\"R1731283\",\"location\":\"CAN, Ontario\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:26.333+08:00\",\"created_at\":\"2026-05-16T00:05:22.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\/apply\",\"job_requisition_id\":\"R1731283\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731283\",\"wid\":\"1adf8e0dc56310085fbc411bef130000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"934\",\"campaign_id\":\"18900\",\"campaign_title\":\"Associate Director, Creative Services R1731263\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p>The base salary range for this position is $121,500.00 - $148,500.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The position will be posted for 2 months from its posting date of May 15, 2026.<\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>. <\/b><\/p>\",\"ats_external_id\":\"R1731263\",\"location\":\"USA, Florida\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:05:27.964+08:00\",\"created_at\":\"2026-05-15T22:05:33.027+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372779\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\/apply\",\"job_requisition_id\":\"R1731263\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731263\",\"wid\":\"9bc7e70e081910085ecf258c01b10000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"935\",\"campaign_id\":\"18886\",\"campaign_title\":\"Sr. Manager, B2B Sales R1731145\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales Manager (B2B Sales)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li>A passion for customer experience and driving team results<\/li><li>Tech\/Hardware Sales background is a plus<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><li>Availability to work from the office<\/li><\/ul>\",\"ats_external_id\":\"R1731145\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T20:05:40.200+08:00\",\"created_at\":\"2026-05-15T20:04:29.677+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Senior-Sales-Manager--B2B-Sales-_R1731145\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372577\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Senior-Sales-Manager--B2B-Sales-_R1731145\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Senior-Sales-Manager--B2B-Sales-_R1731145\/apply\",\"job_requisition_id\":\"R1731145\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731145\",\"wid\":\"342886d1748910085313c45f9e1f0000\",\"descriptor\":\"Senior Sales Manager (B2B Sales)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"537\",\"campaign_id\":\"228\",\"campaign_title\":\"NL - Ayvens - Groningen - 2\",\"campaign_type\":\"job_application\",\"job_title\":\"\ud83d\ude97 Klantenservice Medewerker Mobiliteit | Dagdiensten | \u20ac15,28 p\/u\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-start=\\\"534\\\" data-end=\\\"661\\\">Ben jij klantgericht, communicatief sterk en op zoek naar een baan met fijne werktijden? Dan hebben wij een mooie kans voor je.<\/p>\\n<p data-start=\\\"663\\\" data-end=\\\"916\\\">Voor een bekende leasemaatschappij zoeken wij klantenservicemedewerkers die particuliere leaserijders ondersteunen bij vragen over onderhoud, contracten, service en mobiliteit. Jij zorgt ervoor dat klanten snel, duidelijk en vriendelijk geholpen worden.<\/p>\\n<h3 data-section-id=\\\"1mji44u\\\" data-start=\\\"918\\\" data-end=\\\"937\\\">Wat bieden wij?<\/h3>\\n<p data-start=\\\"938\\\" data-end=\\\"1261\\\">\ud83d\udcb0 Startsalaris van &euro;15,28 bruto per uur (21+)<br data-start=\\\"984\\\" data-end=\\\"987\\\" \/>\ud83d\udcc5 25 vakantiedagen op fulltime basis<br data-start=\\\"1024\\\" data-end=\\\"1027\\\" \/>\u23f0 Werktijden tussen maandag t\/m vrijdag 08:00 &ndash; 17:30<br data-start=\\\"1080\\\" data-end=\\\"1083\\\" \/>\ud83c\udf93 Een volledig betaalde training van 8 werkdagen<br data-start=\\\"1132\\\" data-end=\\\"1135\\\" \/>\ud83d\udcc8 Mogelijkheden om jezelf verder te ontwikkelen binnen Concentrix<br data-start=\\\"1201\\\" data-end=\\\"1204\\\" \/>\ud83c\udf10 Pensioenregeling inclusief partner- en wezenpensioen<\/p>\\n<h3 data-section-id=\\\"16a1y92\\\" data-start=\\\"1263\\\" data-end=\\\"1282\\\">Wat vragen wij?<\/h3>\\n<p data-start=\\\"1283\\\" data-end=\\\"1454\\\">\u2714 Minimaal 28 uur per week beschikbaar<br data-start=\\\"1321\\\" data-end=\\\"1324\\\" \/>\u2714 Vloeiend Nederlands en Engels<br data-start=\\\"1355\\\" data-end=\\\"1358\\\" \/>\u2714 Je kunt snel schakelen tussen systemen<br data-start=\\\"1398\\\" data-end=\\\"1401\\\" \/>\u2714 Een VOG die binnen 6 weken aangevraagd kan worden<\/p>\\n<p data-start=\\\"1456\\\" data-end=\\\"1576\\\">\ud83d\udce9 Interesse? Solliciteer direct of neem contact op met Shannon Kuiper via <a class=\\\"decorated-link cursor-pointer\\\" rel=\\\"noopener\\\" data-start=\\\"1531\\\" data-end=\\\"1560\\\">shannon.kuiper@concentrix.com<\/a> of 06-20465807.<\/p>\",\"ats_external_id\":\"2906268118\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T17:00:23.300+02:00\",\"created_at\":\"2026-05-15T16:59:09.060+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1780\",\"campaign_id\":\"722\",\"campaign_title\":\"Avalon RCC \/ German \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (German-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in German (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"2062979012\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:54:28.217+01:00\",\"created_at\":\"2026-05-15T15:53:01.167+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1781\",\"campaign_id\":\"716\",\"campaign_title\":\"Google TS \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - App Distribution Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2805011581\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T14:37:46.389+01:00\",\"created_at\":\"2026-05-15T14:36:28.478+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1782\",\"campaign_id\":\"715\",\"campaign_title\":\"Twitter \/ Turkish \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Turkish-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"993134662\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T00:59:03.892+01:00\",\"created_at\":\"2026-05-15T14:30:53.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1783\",\"campaign_id\":\"714\",\"campaign_title\":\"Volkswagen Digital \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (written and oral)&nbsp;<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1328743343\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T00:59:03.873+01:00\",\"created_at\":\"2026-05-15T14:19:14.136+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1784\",\"campaign_id\":\"713\",\"campaign_title\":\"ByteDance Collections \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (English-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3628414577\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T14:35:39.983+01:00\",\"created_at\":\"2026-05-15T14:10:31.317+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1609\",\"campaign_id\":\"512\",\"campaign_title\":\"Advisor I, B2B Sales R1731146\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish) -Temporary- DV01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative (Spanish-speaking) - Hybrid -DV01\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an Inside Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the insurance industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>As an Inside Sales Representative on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Proactively approach given list of accounts and win them over&nbsp;<br \/>- Present products and services in a clear and polite manner&nbsp;<br \/>- Handle objections and pass through them to generate sales opportunity&nbsp;<br \/>- Track, manage and report sales pipeline development&nbsp;<br \/>- Achieve quota target and KPIs monthly&nbsp;<br \/>- Efficiently handle email commercial correspondence&nbsp;<br \/>- Communicate customers&rsquo; feedback to appropriate parties to follow up on potential business&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are bilingual or proficient in Spanish<br \/>- Have experience in B2B Sales&nbsp;<br \/>- Think and act in sales and customer-oriented manner&nbsp;<br \/>- Are reliable and able to work toward objectives and keep commitments&nbsp;<br \/>- Are self-confident, forward-looking - able to respond quickly and influence others&nbsp;<br \/>- Eager, quick learner with strong team-work spirit&nbsp;<br \/>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week temporary contract: Mon-Fri, 9:00-18:00&nbsp;<br \/>- Salary 19.928 euros gross\/year + up to 6.000 euros gross\/year in bonus and private medical insurance<br \/>- Central location in Barcelona &nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1731146&nbsp;<\/p>\",\"ats_external_id\":\"R1731146\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1660.7\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T12:37:09.064+02:00\",\"created_at\":\"2026-05-15T14:04:37.635+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Outbound\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Kundenbetreuer (m\/w\/d) im Depot-Bereich<\/strong> &uuml;bernimmst du die telefonische Koordinierung von Kundenterminen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start: zu sofort | Vollzeit | Standort N&uuml;rnberg | Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr | Supportsprache: Deutsch | Outbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;Kundenbetreuer (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li><strong>Kunden kontaktieren und die telefonische Terminierungen <\/strong>f&uuml;r den Vertrieb <strong>koordinieren.<br \/><br \/><\/strong><\/li>\\n<li>Sobald die Kontaktaufnahme erledigt wurde, die Kommunikation <strong>in der Kundendatenbank dokumentieren<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich durch eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise<\/strong> auszeichnest.<\/p>\\n<\/li>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Dich <strong>im Finanzwesen weiterentwickeln<\/strong> m&ouml;chtest.<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 3 []\\\">Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits eine <strong>abgeschlossene kaufm&auml;nnische Ausbilung<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> (40 Std.\/Woche) bei uns durch. <strong>Die Wochenenden sind frei und geh&ouml;ren dir!<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>26 Urlaubstage<\/strong> im Kalenderjahr (dieser steigt mit der Betriebszugeh&ouml;rigkeit).<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einer <strong>3-t&auml;gigen Schulung<\/strong>, die&nbsp;von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1731116<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2357696679\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"full_time\",\"salary\":\"2410\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-19T12:24:42.620+02:00\",\"created_at\":\"2026-05-15T10:19:43.354+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"161\",\"campaign_id\":\"757\",\"campaign_title\":\"R1730287 Case Management Specialist (On-Site) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Case Management Specialist (On-Site)\",\"street\":\"CAN North York Toronto 20 Norelco Drive\",\"address\":\"CAN North York Toronto 20 Norelco Drive\",\"city\":\"Toronto\",\"state\":\"Ontario\",\"postal_code\":\"M9L 2X6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Case Management Specialist provides an excellent service to customers who have complaints or complex\/escalated issues \u2013 primarily through ensuring that concerns are fully understood and addressed comprehensively and quickly in way that is positive and helpful for customers, minimizing further issues. The Case Management Specialist will also play a key role in identifying and sharing \\nlearning opportunities from complaints and issues that can be used for service improvement.\",\"long_description\":\"<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong><u>&rdquo;<\/u> awards every year? Then a Case Management Specialist position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Case Management Specialist, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Case Management Specialist, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Be responsible for receiving and resolving sensitive customer escalations and excel as the single point-of-contact for resolution.<\/p>\\n<\/li>\\n<li>\\n<p>Troubleshooting and resolving customer satisfaction issues, while prioritizing critical tasks and communication deliverables<\/p>\\n<\/li>\\n<li>\\n<p>Be available to answer inbound calls from the customer care team, customers, and retailers to provide guidance on policy and process, and act as a second-tier escalation team to resolve customer issues<\/p>\\n<\/li>\\n<li>\\n<p>Focus on continuous improvement of Customer Experience.&nbsp; Assess and provide feedback related to unique situations for further internal review<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Case Management Specialist role include:<\/p>\\n<ul>\\n<li>\\n<p><strong>Minimum of 2-3 years of demonstrated experience in de-escalation, creative problem solving and Top Tier communication skills<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Proven leadership skills where taking ownership of exceptional customer experience and retention are the focus.<\/p>\\n<\/li>\\n<li>\\n<p>Exceptional time management and analytical skills, and the ability to focus on critical issues.<\/p>\\n<\/li>\\n<li>\\n<p>You have a proven ability to communicate in a clear and concise manner, while exercising a high level of patience, empathy, and positivity.<\/p>\\n<\/li>\\n<li>\\n<p>You can prioritize efficiently, dealing with multiple issues simultaneously.&nbsp; This will require a strong attention to detail and the ability to grasp concepts quickly<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $25.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>JOB AVAILABILITY<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We accept applications for this position on an ongoing basis.&nbsp;It&nbsp;is&nbsp;currently&nbsp;for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>English Only&nbsp;Posting &ndash; Keep the below&nbsp;(<strong>Delete this highlighted Line)<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong>&nbsp;<br \/>&nbsp;<br \/>The employee&nbsp;is regularly required to&nbsp;operate&nbsp;a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is&nbsp;generally sedentary&nbsp;in nature.&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate&nbsp;on the basis of&nbsp;race, ancestry, place of origin,&nbsp;colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to&nbsp;participate&nbsp;in any stage of the application or interview process, please let us know. Requests may be made by contacting&nbsp;<a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to&nbsp;facilitate&nbsp;your participation in the recruitment process.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong>&nbsp;<\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to&nbsp;assist&nbsp;in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials&nbsp;submitted&nbsp;to help us&nbsp;identify&nbsp;the best candidates for the role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong>&nbsp;<\/strong>&nbsp;<br \/>&nbsp;<br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click&nbsp;<\/strong><strong>HERE.<\/strong>&nbsp;<\/p>\",\"ats_external_id\":\"R1730287\",\"location\":\"Toronto, CAN\",\"job_type\":\"full_time\",\"salary\":\"25\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-20T19:59:07.953-04:00\",\"created_at\":\"2026-05-15T09:37:37.183-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Toronto\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"M9L 2X6\",\"primary_location\":{\"id\":\"CA-NOR-CLIEN-01\",\"wid\":\"ed9ef152609c0100e6d96579c6140000\",\"descriptor\":\"CAN North York Toronto 20 Norelco Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"allison.johnson@concentrix.com\"},\"first_name\":\"Johnson, Allison Tara\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100434409\",\"wid\":\"60219339f7a01064a62ad36c48120f5f\",\"descriptor\":\"Allison Johnson (100434409)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0632\",\"descriptor\":\"Sr. Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372675\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-North-York-Toronto-20-Norelco-Drive\/Case-Management-Specialist--On-Site-_R1730287\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-North-York-Toronto-20-Norelco-Drive\/Case-Management-Specialist--On-Site-_R1730287\/apply\",\"job_requisition_id\":\"R1730287\"}],\"organizations\":[{\"wid\":\"4252aec18e66011fda8255b53adc0000\",\"descriptor\":\"8842 - 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>At Concentrix we are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Office Suite \/ Microsoft 365 Apps for Enterprise. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span><span><span>Provide technical support for Office Apps, including Word, Excel, PowerPoint, Outlook, and Teams.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Diagnose and resolve technical issues related to Office Apps, both remotely and on-site.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Assist users with installation, configuration, and troubleshooting of Office Apps.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Collaborate with other IT team members to ensure seamless integration and functionality of Office Apps within the organization&#39;s IT infrastructure.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Stay up to date with the latest updates and features of Office Apps and guide customers with recommendations for their implementation.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Qualifications:<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>BA\/BS (or higher) in Information Technology, or a related field or equivalent experience.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong understanding of Office 365 and its administration.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Deep technical knowledge of Microsoft 365 Apps features, and functionalities.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience and knowledge deploying, administering and troubleshooting Office Suites and\/or Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft 365 Apps for Enterprise deployment best practices.<\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge and experience with integration of 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from legacy solutions.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>5&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Office Apps or similar collaboration platforms.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/p><\/li><li><b>Mandatory consulting skills<\/b>: ability to analyze business requirements, design solutions, and provide strategic guidance to customers.<\/li><li><p><span><span><span>Advanced analytical, problem-solving, and decision-making skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Excellent communication and interpersonal skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Proven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Ability to work independently and as part of a team.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Customer-focused with a commitment to providing high-quality support.<\/span><\/span><\/span><\/p><\/li><\/ul><h2><\/h2><h2><b><span><span><span>Optional Skills:<\/span><\/span><\/span><\/b><\/h2><ul><li><p><span><span><span>Advanced networking skills with DNS, firewall, load balancing, etc.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Familiarity with ITIL best practices for IT service management.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Advanced knowledge of Office Scripts.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><b><span><span><span>Relevant Certifications:<\/span><\/span><\/span><\/b><\/h2><ul><li><p><span><span><span>Microsoft 365 Certified: Fundamentals.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Word (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Excel (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft PowerPoint (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p>#LI-Remote #Mexico #CostaRica<\/p>\",\"ats_external_id\":\"R1727643\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1301393.96\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-21T00:05:10.821+08:00\",\"created_at\":\"2026-05-15T04:07:49.252+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"job_requisition_id\":\"R1727643\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727643\",\"wid\":\"11279a3178e7100820c2a55919f80000\",\"descriptor\":\"Microsoft Office Apps Customer Engineer- Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"940\",\"campaign_id\":\"18867\",\"campaign_title\":\"People Solutions Generalist I R1730964\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Generalist\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>Ben jij een kei in administratie \u00e9n heb je affiniteit met HR? Vind je het leuk om te zorgen dat \u00a0processen gestructureerd verlopen en ben je service gericht ingesteld? Dan hebben we een passende functie voor jou beschikbaar!<\/p><h1><\/h1><p><\/p><p><\/p><h1><b>Over de functie<\/b><\/h1><p>Als Medewerker HR werk je binnen een enthousiast team.<br \/>Het HR-team biedt administratieve en organisatorische ondersteuning voor alle personeelsmutaties binnen <b>CONCENTRIX<\/b>. <span>Wij beantwoorden eerstelijns HR vragen. <\/span>Ook zijn wij de eerstelijns support voor alles wat betreft personeelsadministratie. Het is een dynamische afdeling waarin we bezig zijn verder te professionaliseren en kwaliteit van de dienstverlening richting stakeholders te verbeteren. Als HR-medewerker krijg je jouw eigen taken en verantwoordelijkheden. Dit geeft jou de kans snel onze organisatie\/afdeling te leren kennen en jouw persoonlijke en professionele vaardigheden te ontwikkelen.<\/p><h1><\/h1><p><\/p><p><\/p><p><\/p><h1><b>Jouw taken zullen onder andere bestaan uit:<\/b><\/h1><h1><\/h1><ul><li><p>Het verwerken van diverse mutaties in het HR-systeem;<\/p><\/li><li><p>Het beantwoorden van diverse vragen van medewerkers\/leidinggevenden inzake arbeidsvoorwaarden, contracten of andere personeel gerelateerde vragen;<\/p><\/li><li><p>Het opzetten en verbeteren van administratieve processen;<\/p><\/li><li><p>Alle andere voorkomende zaken op een HRM-afdeling<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 20 jaar<\/p><\/li><li><p>HBO werk- en denkniveau<\/p><\/li><li><p>Goede beheersing van de Nederlandse taal; grammatica en zinsbouw en woordkeuze op ten minste B2 Niveau.<\/p><\/li><li><p>Je hebt ervaring met administratieve werkzaamheden en HR<\/p><\/li><li><p>Het werken met verschillende computersystemen (zoals MS-office) en programma\u2019s gaan je gemakkelijk af en je kunt je nieuwe systemen snel eigen maken<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je weet prioriteiten te stellen;<\/p><\/li><li><p>Je ben proactief en neemt initiatieven;<\/p><\/li><li><p>Stressbestendig zijn: In staat zijn om ook onder druk goed te functioneren en met deadlines weten om te gaan;<\/p><\/li><li><p>Als persoon ben jij enthousiast, leergierig, sociaal, integer en weet je van aanpakken;<\/p><\/li><li><p>Je kunt ook goed je eigen grenzen bewaken en als sparringpartner fungeren voor onze klanten (stakeholders);<\/p><\/li><li><p>Ook kan je goed zelfstandig werken en krijg je er energie van om een project of klus tot een goed einde te brengen;<\/p><\/li><li><p>Beschikken over goede internetverbinding thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken)<\/p><\/li><li><p>Beschikbaar zijn maandag t\/m vrijdag van 08:00 tot 16:00uur<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Wat kun je van ons verwachten?<\/b><\/h1><h1><\/h1><ul><li><p>Je werkt vanuit \u00e9\u00e9n van onze prachtige locaties in Suriname;<\/p><\/li><li><p>Een goed inwerktraject;<\/p><\/li><li><p>Een marktconform salaris in EURO met bijbehorende arbeidsvoorwaarden (uitbetaling naar keuze in SRD of EURO);<\/p><\/li><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><h1><b>Spreekt het bovenstaande je aan?<\/b><\/h1><p>Klik dan gauw op &#34;solliciteer nu&#34; of &#34;apply now&#34;. Lukt het niet via de website te solliciteren? Stuur dan uiterlijk 26 mei 2026 jouw motivatiebrief en cv naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a><\/p><div><p><\/p><p><\/p><p><\/p><\/div><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730964\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:06:03.839+08:00\",\"created_at\":\"2026-05-15T02:04:44.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"organization_reference_id\":\"WSR01\"},\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-JAGGE-01\",\"wid\":\"e07c30051fc210205c92519b2e600000\",\"descriptor\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"103189343\",\"wid\":\"9ac35bd45107102a2c5f65d7ae4a0000\",\"descriptor\":\"Vivienne Soegiman (103189343)\"},{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102518602\",\"wid\":\"da7d7d2449a2101033abd8c5edf30000\",\"descriptor\":\"Dynaida Plak (102518602)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372601\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"job_requisition_id\":\"R1730964\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dynaida.plak@concentrix.com\"},\"first_name\":\"Dynaida Plak (102518602)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1730964\",\"wid\":\"98666caeb34a10081ab39ca1a6760000\",\"descriptor\":\"HR Generalist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"941\",\"campaign_id\":\"18862\",\"campaign_title\":\"Sr. Representative, Facilities R1729290\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Facilities Representative (Onsite)\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sr Facilities Representative (onsite) staff member will help manage the day-to-day operations as we grow at the site. This role will be responsible for all vendor management, critical systems, security processes, and front desk support. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span><b><i><span>Sr Facilities Representative\u00a0<\/span><\/i><\/b> position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a <\/span><b><i><span>Sr Facilities Representative<\/span><\/i><\/b><span>,<\/span> you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span><b><i><span>Sr Facilities Representative<\/span><\/i><\/b>, you will:<\/p><p><\/p><p><b><i>Facilities:<\/i><\/b><\/p><ul><li>Assembles &amp; Installs whiteboards, pictures, shelves and other wall hangings and furnishing products<\/li><li>Performs and co-ordinate with trades regular emergency generator testing and fueling &amp; HVAC repair<\/li><li>Performs and co-ordinates with trades and technicians, fire systems service, repair, testing and inspections<\/li><li>Respond to all Facilities critical equipment alarms during regular hours and after hours<\/li><li>Applies paint to building interiors, equipment, fixtures, paint or stain cabinets, doors and woodwork, filling in and\/or smoothing drywall surfaces<\/li><li>Replaces minor electrical fixtures such as fuses, sockets and switches \u2013 arranges for servicing and repair<\/li><li>Assist in occasional janitorial functions<\/li><li>Moves, repairs and\/or replaces office furniture and equipment<\/li><li>Orders, stores and distributes maintenance, janitorial and office supplies<\/li><li>Co-Ordinates repair of security cameras, magnetic locks and card readers<\/li><li>Spreads salt and shovels snow from walkways and entrances<\/li><li>Assists operations in preparation for special events<\/li><li>Identifies and corrects safety hazards<\/li><li>Installs, maintains and repair plumbing fixtures including clogged drains, sinks, urinals and toilets, replaces washers\/leaky faucets and flush valves.<\/li><li>Participates and works with joint health and safety committee<\/li><li>Develops, implements and maintain energy savings programs with operations<\/li><\/ul><p><\/p><p><b><i>Administration:<\/i><\/b><\/p><ul><li>Track and document expenses<\/li><li>Monitor invoices and ensure payments are on time<\/li><li>Work with vendors to obtain quotes for work, input in the Purchase Order system<\/li><li>Track building asset lists and equipment<\/li><li>Proficient in Outlook for email<\/li><\/ul><p><\/p><p><b><i>Security:<\/i><\/b><\/p><ul><li>Control of general access to the facility. Monitoring of security cameras and review of daily security logs<\/li><li>Photograph all new employees &amp; create security badges<\/li><li>Activate and deactivate Visitor cards, temporary employee cards and employee cards<\/li><li>Trouble shoot or manipulate security doors and equipment<\/li><li>Generate attendance reports for Management<\/li><li>Trouble shoot and repair security systems<\/li><li>Generate monthly card holder audits and match to HR active lists<\/li><li>Escort Visitors\/Contractors inside the building.<\/li><li>Respond to all security alarms during business hours and after hours<\/li><li>Investigate and report all security issues<\/li><li>Assist reception with monthly card audits on all temp employee and visitor badges<\/li><li>Monthly inspection on all fire safety equipment and log findings<\/li><li>And additional duties directed by leadership, deliver expert customer experiences\u2026with a smile.<\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <b><i><span>Sr Facilities Representative<\/span><\/i><\/b> role include:<\/p><p><\/p><ul><li>1-3 years of experience in building maintenance or facilities operations.<\/li><li>18 Years of age or older with a completed High School Diploma or GED required<\/li><li>Strong knowledge of building maintenance procedures, safety principles, and trade practices.<\/li><li>Familiarity with fire safety systems, emergency power systems, and HVAC operations.<\/li><li>Basic computer proficiency including data entry, record keeping, and Microsoft Office tools.<\/li><li>Knowledge or experience with Building Management Systems (BMS) is a plus.<\/li><li>Demonstrated mechanical aptitude and ability to perform semi-skilled trade work.<\/li><li>Ability to read blueprints, schematics, and construction drawings.<\/li><li>Strong organizational and problem-solving skills.<\/li><li>Excellent communication and interpersonal abilities.<\/li><li>Valid driver\u2019s license and access to a motor vehicle.<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li>The base salary for this position is <span>$24.00\/hr<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: <b><i>May 27, 2025<\/i><\/b>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Stay updated on legislative changes affecting employment.<\/p><\/li><li><p><b>Stakeholder Communication:<\/b> Act as a trusted point of contact for employees and managers, providing clear and timely guidance on HR policies, procedures, and benefits.<\/p><\/li><li><p><b>Payroll Coordination:<\/b> Collaborate closely with our external payroll vendor by providing accurate monthly inputs, verifying data, and resolving any payroll-related queries.<\/p><\/li><li><p><b>HR Collaboration:<\/b> Work effectively with the wider HR team to align on strategy, share best practices, and contribute to the improvement of HR workflows.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p><b>Exceptional Attention to Detail:<\/b> You have an &#34;eye for detail&#34; and take pride in delivering error-free work, especially when dealing with contracts and data.<\/p><\/li><li><p><b>Highly Organized:<\/b> You can manage multiple deadlines and priorities without losing track of the small tasks.<\/p><\/li><li><p><b>Self-Driven &amp; Accountable:<\/b> You take full &#34;ownership&#34; of your area. You are proactive in identifying issues and don&#39;t need constant supervision to drive tasks to completion.<\/p><\/li><li><p><b>Professional Communicator:<\/b> You can explain complex HR or legal topics in a simple, professional, and empathetic manner to various stakeholders.<\/p><\/li><li><p><b>Process-Oriented:<\/b> You enjoy creating order and finding ways to make administrative processes more efficient.<\/p><\/li><li><p>English fluency is preferred (B2).<\/p><\/li><li><p>Availability to work from the office, with ocasional home office possibility.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1728182\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"55000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-15T18:04:28.600+08:00\",\"created_at\":\"2026-05-14T18:04:30.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODgxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - 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Esta es tu oportunidad de formar parte de un equipo global donde podr&aacute;s utilizar tus habilidades ling&uuml;&iacute;sticas para crear experiencias excepcionales para los clientes. \ud83c\udf0e<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Servicio al Cliente Biling&uuml;e<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes en ingl&eacute;s y espa&ntilde;ol v&iacute;a llamada, chat o correo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Solucionar problemas con enfoque profesional y emp&aacute;tico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Documentar casos siguiendo los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario competitivo + bono por idioma<br \/>\u2705 Capacitaci&oacute;n continua<br \/>\u2705 Contrato permanente con prestaciones<br \/>\u2705 Trabajo presencial<br \/>\u2705 Cultura diversa e inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Ingl&eacute;s conversacional (m&iacute;nimo B2)<br \/>Bachillerato completo<br \/>Disponibilidad de horarios<br \/>Experiencia no obligatoria, pero es un plus<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Estamos listos para conocerte! Aplica ahora y empieza tu carrera internacional con Concentrix.<\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jos\u00e9 Province\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T17:59:13.819-06:00\",\"created_at\":\"2026-05-14T16:41:17.400-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU\/apply?\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pavas\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816011c08809a90fb192ae9\",\"address\":\"karen.riverairigoyen@concentrix.com\"},\"last_name\":\"Rivera Irigoyen\",\"first_name\":\"Karen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\/apply\",\"job_requisition_id\":\"R1568864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d017d181f6c8603192ad3\",\"address\":\"diego.castillo1@concentrix.com\"},\"last_name\":\"Castillo Brenes\",\"first_name\":\"Diego\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568864\",\"wid\":\"4d081ecaab581013ca0b049885070000\",\"descriptor\":\"R1568864 Customer Service Representative (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"54\",\"campaign_id\":\"1457\",\"campaign_title\":\"Bridgecrest Experience Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T19:59:13.291-04:00\",\"created_at\":\"2026-05-14T15:35:28.096-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota D.C.\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1786\",\"campaign_id\":\"704\",\"campaign_title\":\"ByteDance CM \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3794768948\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:17:03.940+01:00\",\"created_at\":\"2026-05-14T14:11:20.298+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"944\",\"campaign_id\":\"18799\",\"campaign_title\":\"Operations Manager I R1726113\",\"campaign_type\":\"job_application\",\"job_title\":\"CX Operations Manager\",\"street\":\"GHA Accra - No 18, Castle road  North Ridge\",\"address\":\"GHA Accra - No 18, Castle road  North Ridge\",\"city\":\"Accra\",\"state\":\"Greater Accra Region\",\"postal_code\":null,\"region\":null,\"country\":\"Ghana\",\"short_description\":\"Are you passionate about operational excellence, people leadership, and service delivery? We are seeking a motivated Operations Manager to join our team in Accra and lead a high-performing operation focused on client and customer success.\\n\\nIn this role, you will coach and supervise a team of Team Leaders, providing the direction and support needed to drive performance, accountability, and engagement. You will also play an important role in client relationship management, ensuring service delivery standards are met while achieving key service level agreements and financial targets.\\n\\nThis is an excellent opportunity for a strong leader who thrives in a dynamic environment and is committed to delivering quality results through people, process, and performance.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than of experience 1 year of Progressive Management Experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience is essential<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule and comfortable working nightshift and US time zones<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Concentrix is an equal opportunity employer.<\/h2><p><\/p><h2>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/h2>\",\"ats_external_id\":\"R1726113\",\"location\":\"Accra, Greater Accra Region\",\"job_type\":\"full_time\",\"salary\":\"18000\",\"salary_type\":\"monthly\",\"salary_currency\":\"GHS\",\"updated_at\":\"2026-05-20T20:06:41.407+08:00\",\"created_at\":\"2026-05-14T14:05:35.919+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GHA-Accra---No-18-Castle-road--North-Ridge\/CX-Operations-Manager_R1726113\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b6dde8558c0000\",\"descriptor\":\"Concentrix CX Technologies Ltd\",\"reference_id\":\"WGH02\",\"organization_reference_id\":\"WGH02\"},\"location\":{\"city\":\"Accra\",\"state\":null,\"country\":{\"wid\":\"db69c640446c11de98360015c5e6daf6\",\"iso2\":\"GH\",\"iso3\":\"GHA\",\"descriptor\":\"Ghana\",\"iso_numeric\":\"288\"},\"postal_code\":null,\"primary_location\":{\"id\":\"GH-ACC-SUTOW-01\",\"wid\":\"68dbf0c92c83101d8685607fff0d0000\",\"descriptor\":\"GHA Accra - 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Amazon - WHFR1938\",\"reference_id\":\"WHFR1938\",\"custom_reference_id\":\"WHFR1938\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elvis.amanor@concentrix.com\"},\"first_name\":\"Elvis Kwame Amanor (102560433)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726113\",\"wid\":\"ec545d175c2f1007f5877c4b54c80000\",\"descriptor\":\"CX Operations Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1610\",\"campaign_id\":\"506\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1730727\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-Speaking) On - site - Sports Clothing Industry PM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p>Ready to ditch the ordinary and embrace the extraordinary? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (on-site) <\/strong>you will be part of our team of game-changers who are powering the brands of the future.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As a <strong>Customer Service Representative<\/strong> on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in German plus an advanced level English&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>It will be a plus if you have:<\/strong>&nbsp;<br \/>&nbsp;<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- 39 hours\/week permanent contract<\/p>\\n<p>- Schedule: Monday to Friday schedule from 11:00 to 20:00 (one shorter shift per week starting at 12:00), with up to 2 rotating Saturdays per month from 09:00 to 18:00, including a compensatory day off during the week when a Saturday is worked.<br \/>- Salary 19,623 euros gross\/year + up to 2,440 euros gross\/year in bonus<br \/>- Excellent office location in Barcelona<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;&nbsp;<\/p>\\n<p>R1730727<\/p>\",\"ats_external_id\":\"R1730727\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T11:47:26.456+02:00\",\"created_at\":\"2026-05-14T10:06:11.571+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><b>Vendor Account Manager <\/b><\/span><\/p><p><b><span>Location : Texas<\/span><\/b><span> (Remote, but the candidate must reside in Texas)<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Description:<\/span><\/b><\/p><p><span>Join our dynamic team as a Vendor Account Manager, where you&#39;ll play a pivotal role in shaping our staffing strategy and ensuring our project teams are optimally resourced. You&#39;ll be responsible for delivering key insights and reports that drive our staffing and resource allocation decisions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Responsibilities:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Develop and implement a comprehensive resource management plan that aligns with<\/span><\/li><li><span>organizational goals and project requirements<\/span><\/li><li><span>Collaborate with Strategy &amp; Operations and Professional Services leadership to optimize staffing practices for best utilization<\/span><\/li><li><span>Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team<\/span><\/li><li><span>Lead weekly meetings to ensure project needs are met and to share key business updates<\/span><\/li><li><span>Forecast future resource needs and proactively address potential resource gaps<\/span><\/li><li><span>Ensure resource management system of record is up to date and accurate<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Required Deliverables:<\/span><\/b><\/p><ul><li><span>Develop and implement documented staffing strategy recommendations.<\/span><\/li><li><span>Generate weekly staffing reports to reflect resource allocation and address open staffing requests.<\/span><\/li><li><span>Maintain updated and accurate supply\/demand forecasts with actionable recommendations for adjustments.<\/span><\/li><li><span>Create and manage utilization dashboards tailored to leadership specifications.<\/span><\/li><\/ul><p><b><span>Minimum Qualifications:<\/span><\/b><\/p><ul><li><span><span>Permanent U.S. work authorization is required for this position (no visa sponsorship available).<\/span><\/span><\/li><li><span>Hold a Bachelor&#39;s degree or possess equivalent practical experience.<\/span><\/li><li><span>Have 3&#43; years of experience in staffing project teams, management consulting, corporate strategy, or an equivalent field.<\/span><\/li><li><span>Possess 1&#43; years of experience in technology professional services (desired).<\/span><\/li><li><span>Proficient in using Salesforce or another CRM platform.<\/span><\/li><li><span>Ability to prioritize workload effectively and ensure optimal staffing for project teams.<\/span><\/li><li><span>Basic understanding of capacity planning models.<\/span><\/li><li><span>Experience in staffing and forecasting within fractional staffing models.<\/span><\/li><\/ul><p><b><span>Preferred Qualifications:<\/span><\/b><\/p><ul><li><span>Knowledgeable about cloud technologies, products, trends, and market dynamics.<\/span><\/li><li><span>Experienced with Looker or similar BI tools.<\/span><\/li><li><span>Familiar with FinancialForce.<\/span><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 80,217 to 85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/26\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p>#Texas<\/p>\",\"ats_external_id\":\"R1729822\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-21T04:05:23.657+08:00\",\"created_at\":\"2026-05-14T06:04:48.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0750\",\"descriptor\":\"Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373198\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"job_requisition_id\":\"R1729822\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6349a10b3d4d01113b0ae008de050000\",\"descriptor\":\"7871 - Google - PUSA3226\",\"reference_id\":\"PUSA3226\",\"custom_reference_id\":\"PUSA3226\",\"company_reference_id\":null},{\"wid\":\"cb61ac473842011148880e6595320000\",\"descriptor\":\"W0ZH2F Google Non-Billable\",\"reference_id\":\"W0ZH2F\",\"custom_reference_id\":\"W0ZH2F\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lisa.ellis@concentrix.com\"},\"first_name\":\"Lisa Ellis (102402838)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729822\",\"wid\":\"8c72119a115f1007d78559e1d1440000\",\"descriptor\":\"Vendor Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"946\",\"campaign_id\":\"18782\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1730635\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Salesforce Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Senior Salesforce Developer <\/b><\/p><p><b>Location: Omaha, NE (Onsite- 5 days a week)<\/b><\/p><p><\/p><p><b>Overview<\/b><\/p><ul><li>We are looking for a\u00a0<b>Senior Salesforce resource<\/b>\u00a0for an\u00a0<b>onsite role at Omaha, NE<\/b>.<\/li><li>The ideal candidate should have strong experience in both\u00a0<b>Salesforce administration<\/b>\u00a0and\u00a0<b>development<\/b>, along with exposure to multiple Salesforce clouds (Sales, Service, Experience, and Marketing Clouds).<\/li><\/ul><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>8&#43; years of Salesforce experience<\/li><li>Design, develop, and maintain custom Salesforce applications using Apex (Triggers, Batch, Queueable) and Lightning Web Components (LWC).<\/li><li>Administer and configure Salesforce orgs across Sales, Service, Experience, and Marketing Clouds - including profiles, roles, sharing rules, and permission sets.<\/li><li>Build and maintain Flow automations, SOQL queries, and process automations aligned to business requirements.<\/li><li>Architect and manage API integrations and event-driven architectures across multi-org environments.<\/li><li>Apply Salesforce security model best practices including OWD, role hierarchies, profiles, and sharing settings.<\/li><li>Optimize performance through governor limit awareness, query tuning, and scalable data modeling.<\/li><li>Own delivery quality \u2014 drive a first-time-right culture with zero defects in production.<\/li><li>Collaborate cross-functionally and communicate technical concepts clearly to non-technical stakeholders.<\/li><li>Experience with enterprise integrations and data platforms such as Snowflake is a plus.<\/li><li>Familiarity with AI capabilities, agentic frameworks, or Einstein features within Salesforce is a plus.<\/li><li><\/li><\/ul><p><b>Certifications: (Preferred) <\/b><\/p><ul><li>Salesforce Platform Developer I<\/li><li>Salesforce Platform Developer II<\/li><li>Salesforce Administrator<\/li><li>Salesforce App Builder<\/li><\/ul><p><\/p><p><b>Desired Candidate Profile<\/b><\/p><ul><li>Very strong Salesforce fundamentals across both development and core administration.<\/li><li>Demonstrated experience across multiple Salesforce clouds - Sales, Service, Experience, and Marketing.<\/li><li>Relevant Salesforce certifications (Platform Dev I\/II, Admin, App Builder).<\/li><li>Excellent written and verbal communication skills.<\/li><li>Strong delivery culture with a track record of first-time-right, zero-defect production releases.<\/li><li>Interest or exposure to emerging AI and agentic technologies is a plus.<\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $126,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/22\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1730635\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-20T00:05:45.256+08:00\",\"created_at\":\"2026-05-14T04:06:24.649+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Salesforce-Developer_R1730635-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373099\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Salesforce-Developer_R1730635-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Salesforce-Developer_R1730635-2\/apply\",\"job_requisition_id\":\"R1730635\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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Maintain Workstation Security at any time.<\/li><li>Performs additional tasks according to business needs.<\/li><\/ul><p><\/p><p><i><b>Candidate Profile<\/b><\/i><\/p><ul><li>Bachelors\u2019 university degree is an advantage<\/li><li>Effective communication skills<\/li><li>Ability to multi-task and meet timelines on deliverables<\/li><li>Detail-oriented<\/li><li>Good command in Microsoft Office (mainly with Excel and PowerPoint)<\/li><li>Good knowledge of Health &amp; Safety Legislation<\/li><li>Significant administrative support or clerical experience (an advantage)<\/li><li>Previous relevant working experience<\/li><li>Fluency in English, written and spoken.<\/li><li>Effective communication skills<\/li><li>Ability to multi-task and meet timelines on deliverables<\/li><li>Detail-oriented<\/li><li>Good command in Microsoft Office (mainly with Excel and PowerPoint)<\/li><li>Good knowledge of Health &amp; Safety Legislation<\/li><\/ul>\",\"ats_external_id\":\"R1729146\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-05-15T18:04:28.870+08:00\",\"created_at\":\"2026-05-14T00:05:29.971+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1112\",\"descriptor\":\"Receptionist\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\/apply\",\"job_requisition_id\":\"R1729146\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"1a60a08bd0fe10165cc797a8dd0d0000\",\"descriptor\":\"(SITE) CX TECH Administration\",\"reference_id\":\"SITCXTECHADMINI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"roland.baghaturia@concentrix.com\"},\"first_name\":\"Roland Baghaturia (101949252)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1729146\",\"wid\":\"342886d174891007c2786da1926d0000\",\"descriptor\":\"Receptionist\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"948\",\"campaign_id\":\"18772\",\"campaign_title\":\"Associate, Marketing Solutions R1730212\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Marketing Solutions (*)\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Associate, Marketing Solutions is the primary contact with automotive dealer contacts within an assigned region\/zone. \u00a0Performs sales, marketing, and consulting functions via telephone and computer to develop, implement, maintain and grow assigned Dealer marketing and customer attainment and retention goals.<\/p><p><\/p><p><b>Essential Responsibilities:<\/b><\/p><ul><li>Build and maintain strong, consultative relationships with assigned dealer base, positioning as a trusted Consultant through in-depth program expertise and business acumen<\/li><li>Proactively identify opportunities to drive enrollment, adoption, and campaign deployment based on dealer needs and performance goals.<\/li><li>Ability to meet \/ exceed assigned daily, monthly, yearly goals.<\/li><li>Lead strategic conversations with dealers to align program capabilities with revenue, retention, and customer engagement objectives.<\/li><li>Drive dealer participation in program offerings by educating, influencing, and guiding decision-making around campaign strategy and deployment.<\/li><li>Ensure timely activation and execution of campaigns, maintaining momentum from enrollment through ongoing engagement<\/li><li>Develop and maintain customized marketing plans for each dealer, focused on maximizing performance, minimizing risk and achieving measurable outcomes.<\/li><li>Analyze performance trends, reporting, and market dynamics to provide actionable recommendations and optimization strategies.<\/li><li>Continuously refine dealer strategy through ongoing communication reviews and performance discussions.<\/li><li>Translate reporting insights into clear, actionable guidance for dealers to improve targeting, segmentation and engagement<\/li><li>Maintain accurate and detailed dealer records, including communications, campaign activity, and performance tracking with CRM tool<\/li><li>Review and approve dealer communications to ensure brand alignment, quality standards, and program compliance.<\/li><li>Implement quality control process for marketing materials, dealer selections and dealer originated copy.<\/li><li>Assist in the resolution of data issues.<\/li><\/ul><p><\/p><h2><b><u><span>ESSENTIAL QUALIFICATIONS<\/span><\/u><\/b><\/h2><p><\/p><p><b>Education\/Knowledge:<\/b><b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 <\/b><\/p><ul><li>Bachelor\u2019s degree (BA or BS) in Marketing\/Communications and 1-3 years of experience in sales, marketing, and customer service.<\/li><\/ul><p><\/p><p><b>Experience \/ Skill:<\/b>\u00a0<\/p><p><\/p><ul><li>Must be able to write reports and business correspondence and can effectively present the information to management or customers.\u00a0<\/li><li>Ability to perform effectively within a team environment is a must.\u00a0<\/li><li>Ability to work well under pressure, meet deadlines and handle multiple projects is essential.\u00a0<\/li><li>Must be able to work with all levels and backgrounds in a diverse workforce.\u00a0<\/li><li>Proficiency in Microsoft Office specifically including Word, Excel, and Outlook.\u00a0<\/li><li>Desired skills include experience with sales, direct marketing, and creating\/implementing marketing plans.<\/li><\/ul><p><\/p><p><span><b><span>Disclaimer\u00a0\u00a0\u00a0<\/span><\/b><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills <\/span><span>required of<\/span><span> personnel working within this job title.<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><\/p><div><p>The base salary range for this position is $19 - $22 USD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is May 25, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p><b>#Concentrix<\/b><\/p><p><\/p><\/div>\",\"ats_external_id\":\"R1730212\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-13T22:12:51.860+08:00\",\"created_at\":\"2026-05-13T22:11:50.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2702\",\"descriptor\":\"Associate, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\/apply\",\"job_requisition_id\":\"R1730212\"}],\"organizations\":[{\"wid\":\"df2f068c35b10118fe9dda10501040f1\",\"descriptor\":\"W0ZARR Mazda Customer Engage(11980&94\",\"reference_id\":\"W0ZARR\",\"custom_reference_id\":\"W0ZARR\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012aaa458b693f063cc9\",\"descriptor\":\"WZARR - 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In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence.\u00a0\",\"long_description\":\"<div><b><span>What you will do in this role<\/span><\/b><\/div><div><\/div><div>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/div><ul><li><div>Process end-to-end bi-weekly and off-cycle payrolls\u00a0for U.S. and Canadian employees, including hourly and salaried populations<\/div><\/li><li><div>Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments<\/div><\/li><li><div>Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments<\/div><\/li><li><div>Review payroll totals and support accurate hand-off to Treasury and Accounting<\/div><\/li><li><div>Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers<\/div><\/li><li><div>Support manual checks, voids, stop payments, reversals, and reissues as needed<\/div><\/li><li><div>Ensure compliance with applicable U.S. federal, state, and local payroll laws\u00a0as well as Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA<\/div><\/li><li><div>Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates<\/div><\/li><li><div>Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s,\u00a0where applicable<\/div><\/li><li><div>Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy<\/div><\/li><li><div>Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close<\/div><\/li><li><div>Serve as a Workday Payroll SME\u00a0for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes<\/div><\/li><li><div>Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles<\/div><\/li><li><div>Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces<\/div><\/li><li><div>Support payroll processing for equity-based compensation\u00a0transactions, including restricted stock, stock options, and employee stock purchase plan activity<\/div><\/li><li><div>Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders<\/div><\/li><li><div>Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement<\/div><\/li><li><div>Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides<\/div><\/li><li><div>Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes<\/div><\/li><\/ul><div><\/div><div><b><span>Your qualifications<\/span><\/b><\/div><div><\/div><div>Concentrix is a great match if you:<\/div><ul><li><div>Have 4\u20135&#43; years of progressive Canadian and US payroll experience\u00a0in a large, multi-state and multi-provincial environment<\/div><\/li><li><div>Have demonstrated experience processing payroll for both the United States and Canada<\/div><\/li><li><div>Bring strong hands-on experience with Workday Payroll which is a requirement for the role<\/div><\/li><li><div>Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing<\/div><\/li><li><div>Have a strong understanding\u00a0of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability<\/div><\/li><li><div>Are comfortable working both collaboratively in a team environment and independently with minimal supervision<\/div><\/li><li><div>Have advanced Microsoft Excel\u00a0skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis<\/div><\/li><li><div>Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials<\/div><\/li><li><div>Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors<\/div><\/li><\/ul><div><\/div><div><b>It will be a plus if you:\u00a0<\/b><\/div><ul><li><div>Hold a CPP, FCP or PCP certification<\/div><\/li><li><div>Have a bachelor\u2019s degree\u00a0in Accounting, Finance, Human Resources, Business, or a related field<\/div><\/li><li><div>Have experience with ADP Smart Compliance\u00a0and related support tools<\/div><\/li><li><div>Bring experience supporting payroll-related system enhancements, integrations, and testing cycles<\/div><\/li><li><div>Have exposure to equity-based compensation payroll processing in Workday<\/div><\/li><\/ul><div><\/div><div><p>The base salary range for this position is <span>$72,000 - $85,000 USD\/ <\/span><span>$61,600 - $79,700 CAD<\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is May 28, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de <b>un\/a Consultor\/a SAP FI-CO Senior \u2013 Part Time<\/b>, con foco en <b>CO<\/b>, para acompa\u00f1ar la adopci\u00f3n y evoluci\u00f3n del m\u00f3dulo en un entorno <b>SAP S\/4HANA<\/b>.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Participar en un servicio de soporte\/ mantenimiento e iniciativas de evolutivos en<b> SAP S\/4HANA<\/b>, con foco en el m\u00f3dulo de Controlling.<\/p><\/li><li><p>Relevar, dise\u00f1ar y configurar procesos de CO alineados a las mejores pr\u00e1cticas de SAP.<\/p><\/li><li><p>Proponer funcionalidades standard de CO para la automatizaci\u00f3n y eficiencia de los procesos de negocio relacionados<\/p><\/li><li><p>Acompa\u00f1ar pruebas integrales, soporte a usuarios y puesta en productivo.<\/p><\/li><li><p>Interactuar con equipos funcionales y t\u00e9cnicos en un entorno colaborativo.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>&#43;5 a\u00f1os de experiencia como <b>Consultor SAP FI-CO<\/b>, con participaci\u00f3n en proyectos de implementaci\u00f3n <b>SAP S\/4HANA<\/b>.<\/p><\/li><li><p>Conocimientos s\u00f3lidos en <b>Controlling<\/b>: Cost Center Accounting, Internal Orders, Profitability Analysis.<\/p><\/li><li><p>Experiencia en <b>integraciones FI\u2013CO<\/b>.<\/p><\/li><li><p>Reportes est\u00e1ndar de CO<\/p><\/li><li><p>Conocimiento de <b>localizaci\u00f3n argentina<\/b>.<\/p><\/li><\/ul><p><\/p><p><b>Deseable:<\/b><\/p><ul><li><p>Conocimientos en MM<\/p><\/li><li><p>Background contable\/financiero y experiencia en industrias reguladas.<\/p><\/li><\/ul><p><\/p><p>#SAP #SAPFICO #SAPCO #SAPS4HANA #SAPFunctionalConsultant #SeniorConsultant<\/p><p><\/p>\",\"ats_external_id\":\"R1727173\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"part_time\",\"salary\":\"2250000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-13T22:11:43.879+08:00\",\"created_at\":\"2026-05-13T16:03:52.143+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODczMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372347\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\/apply\",\"job_requisition_id\":\"R1727173\"}],\"organizations\":[{\"wid\":\"219724f8d1e8011147bb3fa32c330000\",\"descriptor\":\"W0ZGO5 Banco Macro - 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&bull; Maitrise de la langue Espagnol &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral<br \/>&bull; Bonne connaissance de l&rsquo;outil informatique<br \/>&bull; Bonne connaissance du secteur Retail id&eacute;alement dans le cosm&eacute;tique<br \/>&bull; Orientation service client<br \/>&bull; Ecoute active, empathie, convivialit&eacute;<br \/>&bull; Esprit analytique<br \/>&bull; Capacit&eacute; d&rsquo;identification et d&rsquo;anticipation-<\/p>\\n<p>Venez apprendre, vous &eacute;panouir et contribuer au succ&egrave;s des &eacute;quipes en mettant &agrave; profit votre sens commercial et pers&eacute;v&eacute;rance !<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3827978719\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T16:49:19.154+02:00\",\"created_at\":\"2026-05-13T11:18:15.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1787\",\"campaign_id\":\"699\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Volkswagen\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Volkswagen en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes a trav&eacute;s de m&uacute;ltiples canales, actualizando los sistemas CRM con la informaci&oacute;n relevante<\/li>\\n<li>Construir relaciones s&oacute;lidas con los clientes, gestionando consultas con rapidez y profesionalismo<\/li>\\n<li>Promover la fidelizaci&oacute;n de clientes asegurando una resoluci&oacute;n eficaz de las solicitudes<\/li>\\n<li>Mantener relaciones profesionales y emp&aacute;ticas con todos los clientes<\/li>\\n<li>Colaborar de forma efectiva con el equipo y la gesti&oacute;n<\/li>\\n<li>Proporcionar feedback sobre incidencias emergentes e identificar &aacute;reas de mejora de forma proactiva<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y un buen nivel de Ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en roles t&eacute;cnicos o en atenci&oacute;n al cliente del sector automotriz<\/li>\\n<li>Te apasiona el sector automoci&oacute;n y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Eres capaz de comprender pol&iacute;ticas, procedimientos y garant&iacute;as, y tienes conocimiento de la geograf&iacute;a del mercado<\/li>\\n<li>Tienes capacidad para tomar decisiones de forma aut&oacute;noma y buenas habilidades de documentaci&oacute;n<\/li>\\n<li>Tienes habilidades para resolver incidencias y proporcionar soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1578262029\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T10:42:54.061+01:00\",\"created_at\":\"2026-05-13T10:41:51.685+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1788\",\"campaign_id\":\"698\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"740238106\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T10:38:55.130+01:00\",\"created_at\":\"2026-05-13T10:37:53.752+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1970\",\"campaign_id\":\"365\",\"campaign_title\":\"R1674370 Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/li>\\n<\/ul>\\n<p>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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This role drives continuous improvement across people, process, technology, and governance to deliver exceptional customer experiences and scalable business results. (Military veterans are encouraged to apply.)\",\"long_description\":\"<h2><\/h2><h2><b>A NEW CAREER POWERED BY YOU<\/b><\/h2><h2><\/h2><h2>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a remote <b>Senior Director Client Service Delivery<\/b>\u00a0 position at Concentrix is just the right place for you!<\/h2><h2><\/h2><h2>As a remote <b>Senior Director Client Service Delivery<\/b>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/h2><h2><\/h2><h2><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/h2><h2><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/h2><h2><\/h2><h2><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/h2><h2>As a <b>Senior Director Client Service Delivery<\/b>\u00a0working from home, you will:<\/h2><ul><li><h2>Strategically lead and develop a senior operational management team to enhance performance by setting clear accountable performance measures.\u00a0<\/h2><\/li><li><h2>Responsible for Profit and Loss, or Profit Center\/Cost Center Budgets.\u00a0<\/h2><\/li><li><h2>Create a culture and processes which achieve the business goals and objectives with regards to their customer service.\u00a0<\/h2><\/li><li><h2>Maintain relationship with customers in order to facilitate open communication, understand client and perspectives and objectives, and monitor customer satisfaction.\u00a0<\/h2><\/li><li><h2>Drive continuous operating improvement and quality performance of regional metrics such as quality, productivity, staffing, attrition and cost, empower and engage the Customer Service Team.\u00a0<\/h2><\/li><li><h2>Identify new tools and technologies to better serve the customer.\u00a0<\/h2><\/li><li><h2>Accountable for ensuring full regulatory compliance and legal requirements. Identification of any potential risk issues.\u00a0<\/h2><\/li><li><h2>Define, negotiate and agree the effective utilization of resource in line with service specifications, working with, or being responsible for resource planning to plan the required resource in conjunction with business objectives and service level agreements.\u00a0<\/h2><\/li><li><h2>Work effectively with all peers and stakeholders, including Commercial, Finance, Marketing, and Operations to negotiate and influence customer improvements.\u00a0<\/h2><\/li><li><h2>Manage client relationships, providing performance visibility, market trend insights, and innovative, data-driven suggestions for growth and performance improvements.<\/h2><\/li><li><h2>Exhibit exceptional client and internal stakeholder management skills.<\/h2><\/li><li><h2>Drive standardization across sites and geographies globally.<\/h2><\/li><li><h2>Lead teams to meet and exceed all KPIs, ensuring exceptional customer experiences. Initiate and lead back to green plans when performance is not meeting client targets.<\/h2><\/li><li><h2>Oversee the establishment of new sites globally.<\/h2><\/li><li><h2>Provide thought leadership internally and externally across the account to present Concentrix solutions that support client business objectives.<\/h2><\/li><li><h2><\/h2><\/li><\/ul><h2><b>YOUR QUALIFICATIONS<\/b><\/h2><h2>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <b>Senior Director Client Service Delivery<\/b> (Remote) role include:<\/h2><ul><li><h2>3&#43; years experience managing operational customer service teams<\/h2><\/li><li><h2>Strong strategic and customer focus with a clear understanding of the wider issues impacting the relevant markets.\u00a0<\/h2><\/li><li><h2>Ability to travel globally<\/h2><\/li><li><h2>Willingness to support global time zones hours of operation<\/h2><\/li><li><h2>Proven Management and\/or relationship experience at a senior client level roles<\/h2><\/li><li><h2>Established track record of exceeding targets, KPI\u2019s SLA\u2019s, in a quality led, legislative compliant environment.\u00a0<\/h2><\/li><li><h2>Proven track record of tying Concentrix solutions to exceed client expectations<\/h2><\/li><li><h2>Established track record of engaging and influencing higher level internal leadership to drive urgency and fast track results when performance is not on target<\/h2><\/li><li><h2>Demonstrate ability to motivate and communicate with others at all levels\u00a0<\/h2><\/li><li><h2>Influential relationships skills at all. Able to use these relationships to deliver service improvements.\u00a0<\/h2><\/li><li><h2>Excellent communication and negotiation skills<\/h2><\/li><li><h2>Able to adapt and succeed in a changing environment\u00a0<\/h2><\/li><li><h2>Evidence of well-developed leadership skills<\/h2><\/li><li><h2>Must reside in the United States and have a valid U.S. address for residence<\/h2><\/li><\/ul><h2><br \/>\u00a0<\/h2><h2><b>WHAT\u2019S IN IT FOR YOU<\/b><\/h2><h2>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/h2><ul><li><h2>The base salary <span>range<\/span> for this position is <span>$150,300- $167,000\/hr.<\/span> \u00a0Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/h2><\/li><li><h2>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/h2><\/li><li><h2>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/h2><\/li><li><h2>Health and wellness programs with trained partners to help promote a healthy you<\/h2><\/li><li><h2>Mentorship programs that support your rewarding career journey\u00a0<\/h2><\/li><li><h2>Work-from-home convenience with company-supplied technologies<\/h2><\/li><li><h2>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/h2><\/li><li><h2>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/h2><\/li><\/ul><h2><\/h2><h2><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/h2><h2>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/h2><h2><\/h2><h2><b>JOB AVAILABILITY<\/b><\/h2><h2><\/h2><h2>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: 5\/22\/26.<\/h2><h2><\/h2><h2><b>ACKNOWLEDGEMENTS:<\/b><\/h2><h2><\/h2><h2><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/h2><h2><\/h2><h2><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/h2><h2>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/h2><h2><\/h2><h2>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/h2><ul><li><h2><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/h2><\/li><li><h2><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/h2><\/li><\/ul><h2><\/h2><h2><b>Accommodation<\/b><br \/>\u00a0<\/h2><h2>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/h2><h2><\/h2><h2><b>Artificial Intelligence<\/b><br \/>\u00a0<\/h2><h2>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/h2><h2><\/h2><h2><b>Work Authorization<\/b><\/h2><h2><\/h2><h2>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY\u00a0\u2013<\/b>The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/div><div>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/div><div>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/div><div>Foundation: Dataverse<br \/>Core Platforms: Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/>Focus Areas: Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/div><div><\/div><div><\/div><div><b>Responsibilities<\/b><\/div><div><\/div><div><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/div><ul><li><div>Lead customer\u2011facing workshops and advisory engagements, including:<\/div><ul><li><div>Architecture envisioning and solution design sessions<\/div><\/li><li><div>Dataverse and Power Platform readiness workshops<\/div><\/li><li><div>Field Service and Customer Insights design workshops<\/div><\/li><li><div>Governance, adoption, and optimization reviews<\/div><\/li><\/ul><\/li><li><div>Own the end\u2011to\u2011end delivery\u00a0of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/div><\/li><li><div>Translate business goals into clear architectural guidance and recommendations, documented appropriately for customer and Microsoft stakeholders.<\/div><\/li><\/ul><div><\/div><div><b>Dataverse\u2011First Architecture Leadership<\/b><\/div><ul><li><div>Design and advise on Dataverse\u2011centric architectures\u00a0that support Dynamics 365 CE and the Power Platform.<\/div><\/li><li><div>Guide customers on:<\/div><ul><li><div>Data modeling and entity design<\/div><\/li><li><div>Security roles and access strategy<\/div><\/li><li><div>Extensibility and lifecycle management<\/div><\/li><\/ul><\/li><li><div>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/div><\/li><\/ul><div><\/div><div><b>Power Platform Advisory &amp; Enablement<\/b><\/div><ul><li><div>Lead advisory guidance on:<\/div><ul><li><div>Power Apps\u00a0(model\u2011driven and canvas) built on Dataverse<\/div><\/li><li><div>Power Automate\u00a0(cloud flows) for business process automation<\/div><\/li><li><div>Power Automate Desktop (RPA)\u00a0for legacy and unattended automation<\/div><\/li><\/ul><\/li><li><div>Advise customers on Power Platform administration and governance, including:<\/div><ul><li><div>Environment strategy<\/div><\/li><li><div>DLP policies<\/div><\/li><li><div>ALM and deployment patterns<\/div><\/li><\/ul><\/li><li><div>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/div><\/li><\/ul><div><\/div><div><b>Field Service &amp; Customer Insights Consulting<\/b><\/div><ul><li><div>Act as a subject\u2011matter advisor for:<\/div><ul><li><div>Dynamics 365 Field Service\u00a0(assets, work orders, inspections, scheduling, mobility)<\/div><\/li><li><div>Dynamics 365 Marketing \/ Customer Insights\u00a0(unified profiles, segmentation, journeys, real\u2011time engagement)<\/div><\/li><\/ul><\/li><li><div>Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes.<\/div><\/li><li><div>Lead fit\u2011gap and design discussions that balance standard capabilities with extensibility.<\/div><\/li><\/ul><div><\/div><div><b>On\u2011Prem &amp; Hybrid Advisory<\/b><\/div><ul><li><div>Provide advisory support for customers running Dynamics CRM \/ Dynamics 365 CE On\u2011Prem.<\/div><\/li><li><div>Lead discovery and assessment conversations covering:<\/div><ul><li><div>Current\u2011state on\u2011prem architecture<\/div><\/li><li><div>Functional and platform limitations<\/div><\/li><li><div>Hybrid and cloud transition considerations<\/div><\/li><\/ul><\/li><li><div>Position cloud\u2011aligned, Dataverse\u2011first futures without performing hands\u2011on migration execution.<\/div><\/li><\/ul><div><\/div><div><b>Client\u2011Facing Consulting Excellence<\/b><\/div><ul><li><div>Serve as a trusted technical advisor\u00a0with strong executive presence.<\/div><\/li><li><div>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/div><\/li><li><div>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/div><\/li><li><div>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/div><\/li><\/ul><div><\/div><div><b>Collaboration &amp; Delivery Alignment<\/b><\/div><ul><li><div>Partner closely with Microsoft CSAMs, program stakeholders, and vendor delivery leadership.<\/div><\/li><li><div>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/div><\/li><li><div>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/div><\/li><\/ul><div><\/div><div><\/div><div><b>Qualifications<\/b><\/div><div><\/div><div><b>Technical<\/b><\/div><ul><li><div>Strong experience with Dynamics 365 Customer Engagement:<\/div><ul><li><div>Cloud (online)<\/div><\/li><li><div>On\u2011Prem \/ hybrid environments<\/div><\/li><\/ul><\/li><li><div>Deep hands\u2011on and advisory experience with Dataverse.<\/div><\/li><li><div>Advanced experience with:<\/div><ul><li><div>Power Apps<\/div><\/li><li><div>Power Automate<\/div><\/li><li><div>Power Platform Administration &amp; Governance<\/div><\/li><li><div>Power Automate Desktop (RPA)<\/div><\/li><\/ul><\/li><li><div>Understanding of architectural differences between on\u2011prem and cloud CE deployments.<\/div><\/li><\/ul><div><\/div><div><b>Consulting &amp; Delivery (Critical)<\/b><\/div><ul><li><div>Proven experience leading client\u2011facing workshops and advisory engagements.<\/div><\/li><li><div>Strong consulting soft skills: facilitation, stakeholder 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Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"K\u00e9nitra\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/p>\\n<ul>\\n<li>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2386854171\",\"location\":\"Kenitra, K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:50:03.009+02:00\",\"created_at\":\"2026-05-13T03:54:39.880+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1976\",\"campaign_id\":\"359\",\"campaign_title\":\"R1674346 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Sal\u00e9\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Sal\u00e9\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3542923386\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T12:50:55.149+02:00\",\"created_at\":\"2026-05-13T03:41:09.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1977\",\"campaign_id\":\"358\",\"campaign_title\":\"R1674344 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prospection :<!--TgQPHd|[]--><\/strong> D&eacute;velopper le portefeuille par des appels sortants.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAB\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Vente :<!--TgQPHd|[]--><\/strong> Pr&eacute;senter les offres et conclure les transactions.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAC\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" aria-owns=\\\"action-menu-parent-container\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">N&eacute;gociation :<!--TgQPHd|[]--><\/strong> Traiter les objections et convaincre les prospects.<\/span><\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<p>&bull; Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2703345005\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:49:45.671+02:00\",\"created_at\":\"2026-05-13T03:01:03.826+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1978\",\"campaign_id\":\"352\",\"campaign_title\":\"R1674358 Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2968790165\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:49:45.566+02:00\",\"created_at\":\"2026-05-12T18:57:14.587+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"957\",\"campaign_id\":\"18685\",\"campaign_title\":\"Receptionist R1729727\",\"campaign_type\":\"job_application\",\"job_title\":\"Front Desk Receptionist\",\"street\":\"ROU Iasi - 1 Palat Street\",\"address\":\"ROU Iasi - 1 Palat Street\",\"city\":\"Iasi\",\"state\":null,\"postal_code\":\"700019\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><i>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. <\/i><\/p><p><i>If you\u2019re looking to grow and be inspired, as a Receptionist you will be part of our team of game-changers for our client, a leading personal insurer in France, across Europe and \u00a0Brazil, offering life, pension, personal risk, health and service products. <\/i><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Receptionist on our team, you will:<\/p><ul><li><p>Managing security procedures at the Iasi office<\/p><\/li><li><p>Managing the access control system and access cards for company spaces<\/p><\/li><li><p>Recording visitors in the specific access control system<\/p><\/li><li><p>Cooperating with the employer and\/or designated workers, as necessary, to enable compliance with requirements set by labor inspectors and health inspectors<\/p><\/li><li><p>Providing support services<\/p><\/li><li><p>Managing incoming\/outgoing correspondence through the document registry and directing it to the relevant departments<\/p><\/li><li><p>Ensuring a high level of service delivery from suppliers (cleaning, security, climate control, transportation, courier services, etc.)<\/p><\/li><li><p>Coordinating transport and delivery protocol activities<\/p><\/li><li><p>Supervising inventory of materials<\/p><\/li><li><p>Handling and responding to requests from other departments<\/p><\/li><li><p>Actively participating in organizing internal and external events<\/p><\/li><li><p>Managing company-related purchases<\/p><\/li><li><p>Processing administrative\/protocol expense reports<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>Concentrix is a great match if you have:<\/p><ul><li><p>Work experience for more than 1 year\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal, time management\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0-intermediate\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Working hours:<\/b> Monday-Friday, 08:30-17:30<br \/><b>Location:<\/b> Iasi, Moldova Center,Reception 5th floor<br \/>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li><p>Full-time indefinite contract<\/p><\/li><li><p>Performance bonus<\/p><\/li><li><p>The option to choose from a board range of flexible benefits through MY Benefit Platform\u00a0<\/p><\/li><li><p>Medical Subscription<\/p><\/li><li><p>Bring-a-friend (referral) bonus opportunities<\/p><\/li><li><p>Full paid training on the company and the project you&#39;ll be working on<\/p><\/li><li><p>Career development programs, specialized courses, and language classes<\/p><\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;ceptionner des appels de clients (traitement de demandes Service Client, r&eacute;tention, r&eacute;clamation&hellip;)&nbsp;<\/li>\\n<li>Traiter des activit&eacute;s de backoffice avec rigueur et efficacit&eacute;&nbsp;<\/li>\\n<li>Atteidre les objectifs quantitatifs qui te sont fix&eacute;s&nbsp;<\/li>\\n<li>Remonter les informations terrain&nbsp;<\/li>\\n<li>Participer aux r&eacute;unions de travail, aux entretien individuels ou collectifs pour optimiser la qualit&eacute; de service et l&rsquo;organisation interne&nbsp;<\/li>\\n<li>Respecter les r&egrave;gles de confidentialit&eacute; et le r&egrave;glement int&eacute;rieur<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p><strong>Concentrix te conviendra parfaitement si :<\/strong><\/p>\\n<ul>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, avec un <strong>niveau de Fran&ccedil;ais &eacute;lev&eacute;<\/strong><\/li>\\n<li>Tu ma&icirc;trises la relation client et les outils GRC, notamment Herm&egrave;s<\/li>\\n<li>Tu fais preuve d&rsquo;une grande capacit&eacute; d&rsquo;adaptation, de rigueur et tu assimiles rapidement de nouvelles informations<\/li>\\n<li>Tu as le go&ucirc;t du challenge, un esprit commercial d&eacute;velopp&eacute; et tu sais &ecirc;tre force de proposition<\/li>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit, et des notions en banque-assurance seraient un v&eacute;ritable atout<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"314217071\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.353+01:00\",\"created_at\":\"2026-05-12T16:13:30.776+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1790\",\"campaign_id\":\"686\",\"campaign_title\":\"Doctolib \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine de la Sant\u00e9\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Conseiller nos professionnels de sant&eacute; et les accompagner par t&eacute;l&eacute;phone dans leur utilisation du logiciel, aussi bien en r&eacute;pondant &agrave; des demandes entrantes, qu&rsquo;en les appelants de mani&egrave;re proactive ;<\/li>\\n<li>Former &agrave; l&rsquo;utilisation de nos services par t&eacute;l&eacute;phone<\/li>\\n<li>Veillez au traitement rapide et efficace des demandes re&ccedil;ues par email<\/li>\\n<li>Travailler en &eacute;troite collaboration avec les &eacute;quipes commerciales, Marketing, Produit pour assurer une parfaite satisfaction client<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Temps plein avec contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociables en fonction de ton exp&eacute;rience et des besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation Centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2611182748\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.304+01:00\",\"created_at\":\"2026-05-12T16:05:57.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"958\",\"campaign_id\":\"18659\",\"campaign_title\":\"Associate Manager, B2B Sales R1729062\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you have:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- A proficient or bilingual level in <strong>Dutch<\/strong> and advanced in <strong>English&nbsp;<\/strong><br \/>- <strong>Experience<\/strong>: 1&ndash;3 years of experience in lead generation, sales development, or inside sales&mdash;preferably in a high-tech, SaaS, or B2B environment.&nbsp;<\/p>\\n<p><strong>- Sales<\/strong>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner&nbsp;<\/p>\\n<p><strong>- Communication Skills<\/strong>: Excellent verbal communication and interpersonal skills.&nbsp;<\/p>\\n<p><strong>- Tech-Savvy<\/strong>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.&nbsp;<\/p>\\n<p>- <strong>CRM Proficiency<\/strong>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).&nbsp;<\/p>\\n<p><strong>- Goal-Oriented<\/strong>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team &nbsp;<\/p>\\n<p><strong>- Team Player:<\/strong> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment&nbsp;<\/p>\\n<p><strong>- Organizational &amp; Productivity Skills<\/strong>: Organized and has pipeline management, time management skills and prioritization skills&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 25,376 euros gross\/year + up to 4,000 euros gross\/year in bonus, private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1730163<\/p>\",\"ats_external_id\":\"R1730163\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"2114.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T09:38:43.718+02:00\",\"created_at\":\"2026-05-12T16:04:44.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Contacter les clients et les clients potentiels par appel sortant de mani&egrave;re proactive, pr&eacute;senter les solutions de chauffage et conclure des ventes<\/li>\\n<li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr&eacute;senter et expliquer les services et produits de l&rsquo;entreprise<\/li>\\n<li>Fournir des informations techniques et tarifaires sur les &eacute;quipements et services de chauffage<\/li>\\n<li>R&eacute;pondre aux questions des clients concernant l&rsquo;installation, l&rsquo;entretien et les aides financi&egrave;res &eacute;ventuelles<\/li>\\n<li>G&eacute;rer les r&eacute;clamations et r&eacute;soudre les &eacute;ventuels probl&egrave;mes techniques ou administratifs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>T'as une excellente ma&icirc;trise du fran&ccedil;ais (oral et &eacute;crit) pour une communication claire et persuasive<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en appels sortants et en prospection commerciale, id&eacute;alement dans le secteur de l&rsquo;&eacute;nergie ou des services (pr&eacute;f&eacute;rable)<\/li>\\n<li>T'as des bonnes Comp&eacute;tences en n&eacute;gociation et en persuasion pour convertir les prospects en clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2429965689\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:21:30.031+01:00\",\"created_at\":\"2026-05-12T14:46:48.639+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1702\",\"campaign_id\":\"922\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Call Center Agent<\/strong> <strong>(m\/w\/d) <\/strong>in der <strong>Kundenbindung <\/strong>f&uuml;r den Telekommunikationsanbieter <strong>Freenet<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen.<\/p>\\n<p><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort Osnabr&uuml;ck | Servicezeiten: Montag - Freitag von 09:00 - 20:00 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17 &euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>Call Center Agent (m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Proaktiv <strong>K&uuml;ndigungen vermeiden<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst und passende L&ouml;sungen zur langfristigen Bindung anbietest.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit einer Sales-Affinit&auml;t<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 20:00 Uhr, Samstag von 10:00 - 16:00 Uhr) <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Einzelhandel oder im Bereich Kundenr&uuml;ckgewinnung.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<br \/>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3382253806\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"17.00\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-21T11:36:50.646+02:00\",\"created_at\":\"2026-05-12T13:51:46.026+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"generic\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1613\",\"campaign_id\":\"501\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1730057\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (Dutch - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Customer Representative\",\"long_description\":\"<p>Are you <b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>\u00a0<\/p><p>Leader in premium fashion and lingerie, is looking for a <b>Fashion Customer Representative<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/p><p><\/p><p><b>Why You\u2019ll Love Working with Us<\/b><\/p><p><\/p><p>At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p><p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p><p><\/p><p><b>Your Day-to-Day: <\/b><\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p><p>- Maintain expert knowledge of products and collections<\/p><p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/p><p><\/p><p><b>What You Bring to the Team:<\/b><\/p><p>- C2 Dutch and advanced English skills<\/p><p>- Experience in customer service, ideally within a Contact Centre environment<\/p><p>- Strong communication skills \u2014 written, verbal, warm, and professional<\/p><p>- Ability to build rapport quickly and show genuine empathy<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/p><p>- Passion for fashion, styling, and helping customers feel their best<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"335992240\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T16:39:23.092+01:00\",\"created_at\":\"2026-05-12T10:07:51.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1793\",\"campaign_id\":\"678\",\"campaign_title\":\"Avalon RCC \/ Italian \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (Italian-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in Italian (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"1712040103\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T16:10:08.850+01:00\",\"created_at\":\"2026-05-12T09:56:12.812+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"538\",\"campaign_id\":\"221\",\"campaign_title\":\"ING Alarmlijn\",\"campaign_type\":\"job_application\",\"job_title\":\"Ontwikkel als klantenservicemedewerker bij ING Alarmlijn!\u202f \",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Nederland\",\"state\":null,\"postal_code\":\"9727DW\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Ben jij klaar om te groeien in een uitdagende functie bij een topbank? \",\"long_description\":\"<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>In deze rol ben je 24\/7 via de telefoon, in contact met particuliere klanten. Bij de alarmlijn ondersteun je klanten die bijvoorbeeld hun pas zijn kwijtgeraakt of per ongeluk hun (digitale) gegevens hebben gedeeld, met alle mogelijke gevolgen van dien. Je begrijpt dat zulke situaties bij klanten veel stress kunnen veroorzaken. Jouw taak is om snel te beoordelen of er een (financieel) risico is en indien nodig actie te ondernemen. Daarom zoeken we collega's die sterk zijn in empathie, analytische vaardigheden en heldere communicatie.<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;15,28 per uur (vanaf 21 jaar) en een opbouw van 6,2% pensioen.<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<li>Flexibele werktijden binnen de 24\/7 openingstijden;<\/li>\\n<li>WFT Basis module die je op onze kosten mag behalen;&nbsp;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 18 uur.<\/p>\\n<p>\ud83c\udf93 MBO 4 werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf&nbsp; Jouw talent? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Een betaalde voltijd training van 7 werkdagen tussen maandag en vrijdag past precies in je agenda.<\/p>\\n<p>\ud83d\udee0\ufe0f Een echte multitasker die graag een stapje extra zet voor klanten. Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">suzanne.starke@concentrix.com<\/a> &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"552393749\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-18T12:00:40.724+02:00\",\"created_at\":\"2026-05-12T09:15:55.205+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"959\",\"campaign_id\":\"18640\",\"campaign_title\":\"Operations Manager I R1728924\",\"campaign_type\":\"job_application\",\"job_title\":\"Gerente de Operaciones - Call Center (Le\u00f3n)\",\"street\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"address\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"city\":\"Leon\",\"state\":\"Leon\",\"postal_code\":\"21000\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.\",\"long_description\":\"<p><u><b>&gt;&gt; Posici\u00f3n para laborar en Le\u00f3n.<\/b><\/u><\/p><p><\/p><p>El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.<\/p><p><\/p><p><b>Funciones principales:<\/b><\/p><p><u>Gesti\u00f3n Operativa<\/u><\/p><ul><li>Analizar y mantener todos los Acuerdos de Nivel de Servicio al Cliente; implementar planes de mejora seg\u00fan sea necesario.<\/li><li>Implementar las mejores pr\u00e1cticas, impulsar un desempe\u00f1o \u00f3ptimo, y realizar ajustes para satisfacer los requisitos cambiantes.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n Financiera y Resultados<\/u><\/p><ul><li>Maximizar la generaci\u00f3n de ingresos para alcanzar los objetivos financieros a corto y largo plazo (por ejemplo, recopilaci\u00f3n de datos de horas facturables\/no facturables, pron\u00f3sticos, presupuestos, etc.).<\/li><\/ul><p><\/p><p><u>Liderazgo y Gesti\u00f3n de Personal<\/u><\/p><ul><li>Gestionar el desempe\u00f1o de los subordinados, incluyendo la planificaci\u00f3n y asignaci\u00f3n de trabajo al personal de acuerdo con las pol\u00edticas de la organizaci\u00f3n.<\/li><li>Brindar liderazgo y orientaci\u00f3n a los subordinados, as\u00ed como definir e implementar las acciones correctivas necesarias para cumplir con el desempe\u00f1o operativo.<\/li><li>Realizar reuniones individuales peri\u00f3dicas para revisar el desempe\u00f1o individual, el desempe\u00f1o de su equipo y ofrecer capacitaci\u00f3n continua para el desarrollo.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n de Clientes y Relaciones Estrat\u00e9gicas<\/u><\/p><ul><li>Crear y maximizar las relaciones con los socios clientes.<\/li><li>Asistir a las revisiones de negocio con el cliente.<\/li><\/ul><p><\/p><p><b>Perfil requerido:<\/b><\/p><p>\u2022 Estudios en Administraci\u00f3n de Empresas, Ingenier\u00eda Industrial o carrera similar.<br \/>\u2022 Experiencia m\u00ednima de 1 a\u00f1o en cargos de liderazgo.<\/p><p>\u2022 Preferible conocimiento de la industria de telecomunicaciones.<br \/>\u2022 Habilidad demostrable para desarrollar planes de acci\u00f3n que maximicen el rendimiento y mejorar procesos de trabajo.<br \/>\u2022 Excelente habilidad de comunicaci\u00f3n, tanto escrita como verbal.<\/p><p>\u2022 Capacidad para organizar y priorizar proyectos en un entorno empresarial din\u00e1mico.<\/p>\",\"ats_external_id\":\"R1728924\",\"location\":\"Leon, Leon\",\"job_type\":\"full_time\",\"salary\":\"58598.88\",\"salary_type\":\"monthly\",\"salary_currency\":\"NIO\",\"updated_at\":\"2026-05-15T00:05:32.890+08:00\",\"created_at\":\"2026-05-12T06:06:45.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b8bf3226560000\",\"descriptor\":\"Concentrix CX Nicaragua, Sociedad Anonima\",\"reference_id\":\"WNI03\",\"organization_reference_id\":\"WNI03\"},\"location\":{\"city\":\"Leon\",\"state\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"21000\",\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - 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621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Customer Acquisition Specialist engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Customer Acquisition Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Customer Acquisition Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Customer Acquisition Specialist, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist role include:<\/p><ul><li>Hybrid role - Must be flexible to transport to Nashville, TN location<\/li><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Must be able to transport to Nashville, TN location<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$16.49- $21.64\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 16, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Account Management R1729278\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales and Account Manager\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div><div><div><div><div><div><div><ul><li><div><div><div><p><\/p><\/div><\/div><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><ul><li><div><div><div><div><div><div><div><div><div><p><b>Join Our Team as a Senior Account Manager \u2013 Be a Concentrix Gamechanger!<\/b><\/p><p><b>Location:<\/b> Remote\/Hybrid<br \/><b>Type:<\/b> Full-time, Permanent Contract<\/p><p><b>About Us:<\/b><br \/>At Concentrix, we are passionate about delivering exceptional service and value to our clients. We are looking for innovative thinkers who can bring fresh ideas and drive business growth. If you are a strategic individual with a knack for Accounting\/Sales, and client management, we invite you to join our dynamic team.<\/p><p><\/p><p><b>Job Description:<\/b><br \/>We are excited to announce an opening for a <b>Sales<\/b> and <b>Senior Account Manager<\/b> on Hybrid or Remote. This role is perfect for a seasoned professional with a keen understanding of the Italian market, who can develop client relationships and sales strategies to enhance client value. 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Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le a Braga, Portugal (Poste en Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur carte et application&nbsp;;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)&nbsp;<\/li>\\n<li>T'as une bonne capacit&eacute; d'analyse<\/li>\\n<li>T'as des excellentes comp&eacute;tences en communication, associ&eacute;es &agrave; une position formelle et diplomatique<\/li>\\n<li>T'as des bonnes comp&eacute;tences en organisation, gestion du temps et planification.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &aacute; Braga avec poste en Hybride, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"64963254\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.257+01:00\",\"created_at\":\"2026-05-11T16:28:07.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1795\",\"campaign_id\":\"671\",\"campaign_title\":\"Booking \/ Dutch \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Portugal (Remote)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3957151076\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:15:18.822+01:00\",\"created_at\":\"2026-05-11T16:21:49.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1979\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"807460794\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-21T01:59:12.079+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1796\",\"campaign_id\":\"668\",\"campaign_title\":\"Freshmile \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Charg&eacute; d&rsquo;Assistance Technique au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute; d&rsquo;Assistance Technique au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>&Ecirc;tre le premier point de contact pour des clients qui comptent sur toi pour r&eacute;soudre rapidement leurs difficult&eacute;s techniques.<\/li>\\n<li>Agir comme un v&eacute;ritable partenaire : &agrave; l&rsquo;&eacute;coute, p&eacute;dagogue et orient&eacute; solutions.<\/li>\\n<li>Jouer un r&ocirc;le essentiel pour garantir une exp&eacute;rience fluide, en prolongeant l&rsquo;engagement et la qualit&eacute; de service port&eacute;s par nos &eacute;quipes.<\/li>\\n<li>Contribuer au d&eacute;veloppement d&rsquo;une entreprise fran&ccedil;aise, leader dans la gestion et l&rsquo;exploitation d&rsquo;infrastructures de recharge et acteur majeur de la mobilit&eacute; &eacute;lectrique.<\/li>\\n<li>Repr&eacute;senter un grand groupe reconnu pour son expertise dans la distribution de mat&eacute;riel &eacute;lectrique.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;de l'exp&eacute;rience dans des fonctions techniques ou dans le service client.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s aux &eacute;nergies renouvelables et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T&rsquo;es capable de r&eacute;soudre des probl&egrave;mes et de proposer des solutions.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"3407298364\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.210+01:00\",\"created_at\":\"2026-05-11T16:07:11.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1797\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine bancaire\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur cr&eacute;dit en cours, et\/ou sur toute demande li&eacute;e &agrave; un nouveau projet,&nbsp;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l&rsquo;offre de financement la mieux adapt&eacute;e,&nbsp;<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,&nbsp;<\/li>\\n<li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans des institutions financi&egrave;res \/ bancaires est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2932069677\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.159+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1798\",\"campaign_id\":\"661\",\"campaign_title\":\"Commerzbank \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1187103487\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:15:12.148+01:00\",\"created_at\":\"2026-05-11T15:29:44.546+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1799\",\"campaign_id\":\"655\",\"campaign_title\":\"Audi \/ Dutch \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Dutch-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2600884550\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.610+01:00\",\"created_at\":\"2026-05-11T15:11:24.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1800\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2423484579\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:07:23.496+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1801\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2964921083\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:06:16.522+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1802\",\"campaign_id\":\"647\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"587217941\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-19T17:20:21.557+01:00\",\"created_at\":\"2026-05-11T14:27:44.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1803\",\"campaign_id\":\"646\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2853819110\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.840+01:00\",\"created_at\":\"2026-05-11T14:16:56.368+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"252\",\"campaign_id\":\"559\",\"campaign_title\":\"Swedish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Swedish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Swedish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Achieve revenue-based quota by selling renewals\/products\/services, may offer upsell opportunities when applicable.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Work within dedicated territory for established clients.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Successfully promote products or services for established client<\/li>\\n<li class=\\\"ewa-rteLine\\\">Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Utilize data to identify &lsquo;at risk&rsquo; and adoption opportunities.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Initiate steps as needed to remediate customer concerns\/roadblocks prohibiting satisfaction or product usage.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage external competitive pressures and effectively handle objections to retain customers or win new customers.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Swedish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2925681796\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T12:48:53.903+03:00\",\"created_at\":\"2026-05-11T12:35:22.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"181\",\"campaign_id\":\"782\",\"campaign_title\":\"Charge Point \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in French and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"361021884\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1636.14\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T02:59:04.408+03:00\",\"created_at\":\"2026-05-11T12:19:51.361+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1614\",\"campaign_id\":\"493\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1729534\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service (German-speaking) - onsite - TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service (German-speaking) - onsite - TR05\",\"long_description\":\"<div>\\n<p>Are you&nbsp;<strong>passionate about fashion<\/strong>, obsessed with exceptional customer experience, and eager to&nbsp;represent&nbsp;a global luxury brand?&nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Leader&nbsp;in premium fashion and lingerie, is looking for a&nbsp;<strong>Fashion Customer Representative<\/strong>&nbsp;who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide&mdash;every interaction, every solution, every moment.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Why&nbsp;You&rsquo;ll&nbsp;Love Working with Us<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, you&nbsp;won&rsquo;t&nbsp;just answer questions &mdash;&nbsp;you&rsquo;ll&nbsp;create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Day-to-Day:&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Deliver exceptional customer support through phone, email, chat, and digital channels&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Maintain&nbsp;expert knowledge of products and collections&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Log and manage all interactions within our systems, meeting&nbsp;SLA&nbsp;and quality standards&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Escalate issues as needed to ensure seamless customer satisfaction&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Collaborate with Team Leaders, support teammates, and attend regular meetings&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Represent the brand spirit in every interaction &mdash; confident, elegant, and customer-obsessed&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Team:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- C2 German and advanced English skills&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Experience in customer service, ideally within a Contact Centre environment&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Strong communication&nbsp;skills &mdash; written, verbal, warm, and professional&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Ability to build rapport quickly and show genuine empathy&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Organized, reliable, and able to prioritize in a fast-paced environment&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Able to navigate decisions with both customer needs and brand guidelines in mind&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Proactive, positive, and adaptable &mdash; a true &ldquo;can-do&rdquo; mindset&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Passion for fashion, styling, and helping customers feel their best&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your&nbsp;<strong>unique lifestyle:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time contract: Rotative Mon-Sat 09:00h to 18:00h<\/p>\\n<\/div>\\n<div>\\n<p>- Salary 19.623,94&nbsp;+&nbsp;3.300 euros gross\/year in bonus&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Great office location in Barcelona&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Career development programs, specialized courses&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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onsite - TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1615\",\"campaign_id\":\"491\",\"campaign_title\":\"Advisor II, B2B Sales R1729554\",\"campaign_type\":\"job_application\",\"job_title\":\"Global System Integrator (US market) - Hybrid HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Global System Integrator in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <span><b>Global System Integrator<\/b> <\/span><b> in Barcelona (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a <span><b>Global System Integrator<\/b> <\/span> on our team, you will:<\/p><ul><li>Influences and supports large account sales teams to partner with GSIs for near-term revenue growth, while at the same time, develop joint relationships, initiatives and programs for long-term sustained account success.<\/li><li>Develops long term and short term business with the SI\/O (System Integrators\/ Outsourcers) and using the Alliance Account Plan as a means to document and communicate the plan.<\/li><li>Creates, fills-in and manages HP funnel for deals with partners and transform potential leads into joint sales activities.<\/li><li>Acts as the advocate for the SI\/O in HP and represents all GBUs (Global Business Unit) with SI\/O.<\/li><li>Manages the virtual team of HP representatives to ensure the pursuit and closure of global opportunities through the SI\/Os, and increase the funnel for HP.<\/li><\/ul><h3><\/h3><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to build relationships and drive business growth will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great <b>match<\/b> if you:<\/p><ul><li>Have a bilingual or advanced level of English<\/li><li>Have experience working with Global System Integrators (GSIs), outsourcing partners, or large enterprise accounts<\/li><li>Have strong knowledge of IT outsourcing, system integration, managed services, and consulting environments<\/li><li>Have experience managing complex, multi-country transformation programs<\/li><li>Are skilled in enterprise sales and consultative face-to-face selling models<\/li><li>Have excellent communication, stakeholder management, and leadership skills<\/li><li>Are experienced in outcome-based selling and Everything-as-a-Service business models<\/li><li>Have strong project and program management capabilities<\/li><li>Are highly organized with strong governance, compliance, and operational discipline<\/li><li>Are proactive, strategic, and results-oriented<\/li><li>Have the ability to work cross-functionally in a global and virtual team environment<\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent contract, 39 hours\/week: Monday to Friday <span>13:00 to 22:00 (US time zone)<\/span><\/p><p>- Salary package: <span>21, 600 euros gross \/year &#43; up to 7,400 <\/span> euros gross\/year in bonus and private medical insurance.<\/p><p>- Great office location in Barcelona with hybrid work model<\/p><p>- Full paid training about the company and the project you will be working on<\/p><p>- Career development program and specialized courses<\/p><p>- Opportunities for a career abroad through the International Mobility Program<\/p><h3><\/h3><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als<strong>&nbsp;<\/strong>Kundenberater (m\/w\/d) f&uuml;r einen Automobilhersteller in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis&nbsp;<\/strong>zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<strong>&nbsp;abdecken<\/strong>&nbsp;kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in&nbsp;<strong>&Ouml;sterreich&nbsp;<\/strong>bist.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp; -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in&nbsp;<strong>Vollzeit&nbsp;<\/strong>(40 Std.\/Woche) bei uns durch!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem<strong>&nbsp;intensivem (Vollzeit-)Training,<\/strong>&nbsp;das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Wir sind ein global f&uuml;hrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst&uuml;tzen bekannte Marken &ndash; genau die, die du t&auml;glich nutzt &ndash; dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern.<br \/>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<br \/><\/span><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1<br \/>1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-olk-copy-source=\\\"MessageBody\\\">R1635879<\/span><\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. 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Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. 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Global\",\"street\":\"POL Work-at-Home\",\"address\":\"POL Work-at-Home\",\"city\":\"POL\",\"state\":\"Greater Poland\",\"postal_code\":\".\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"\",\"long_description\":\"<h2><span>Concentrix \u2013 Global Total Rewards Senior Consultant<\/span><\/h2><h3><span>Who We Are<\/span><\/h3><p><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><br \/>\u00a0<\/p><h2><span>What You Will Do in This Role<\/span><\/h2><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p><\/p><p><span>As a<span>\u00a0<\/span><\/span><b><span>Global Total Rewards Senior Consultant<\/span><\/b><span>, you will play a dual-core role:<\/span><\/p><p><\/p><p><b><span>1. Workday Total Rewards System Expertise (not configuration, but deep logic understanding)<\/span><\/b><\/p><ul><li><p><span>Lead global total rewards automation and enhancement initiatives in<span>\u00a0<\/span><\/span><b><span>Workday<\/span><\/b><span>, with a strong working knowledge of the<span>\u00a0<\/span><\/span><b><span>Compensation Advanced Module<\/span><\/b><span>, including compensation plans, eligibility rules, condition rules, approval flows, etc.<\/span><\/p><\/li><li><p><span>Act as the<span>\u00a0<\/span><\/span><b><span>bridge between Total Rewards and HRIS<\/span><\/b><span><span>\u00a0<\/span>\u2013 able to translate business requirements into system logic, identify what is feasible within Workday, and recommend scalable, clean solutions without needing to personally configure the system.<\/span><\/p><\/li><li><p><span>Drive improvements in how compensation processes (merit, bonus, equity, salary ranges development, market adjustments, promotions) are executed globally through Workday, ensuring data integrity, user experience, and operational efficiency.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>2. Overall Total Rewards Strategy &amp; Program Design<\/span><\/b><\/p><ul><li><p><span>Understand market conditions and best practices, applying them to compensation philosophy, strategic plans, and organizational changes to ensure compensation policies and programs remain competitive and compliant.<\/span><\/p><\/li><li><p><span>Partner with stakeholders to develop and implement creative, proactive solutions across base pay, variable pay, recognition, and benefits (as part of total rewards).<\/span><\/p><\/li><li><p><span>Develop communication materials and lead training related to compensation programs as needed.<\/span><\/p><\/li><li><p><span>Serve as the Compensation Lead for certain global functions and large-scale projects across the organization.<\/span><\/p><\/li><li><p><span>Proactively monitor legislation, market trends, and technology advancements to recommend and execute improvements.<\/span><\/p><\/li><\/ul><h3><\/h3><h2><b><span>Your Qualifications<\/span><\/b><\/h2><p><span>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><b><span>Concentrix is a great match if you have:<\/span><\/b><\/p><ul><li><p><b><span>6&#43; years of experience in Total Rewards or HR \/ HRIS<\/span><\/b><span><span>\u00a0<\/span>(with strong focus on compensation and program design).<\/span><\/p><\/li><li><p><b><span>Deep working knowledge of Workday Compensation Advanced Module<\/span><\/b><span><span>\u00a0<\/span>\u2013 you understand how the system thinks how plans are structured, how eligibility and condition rules work, and what it takes to deliver a global compensation cycle flawlessly. You do not need to be a configurator, but you can partner effectively with HRIS.<\/span><\/p><\/li><li><p><span>Strong overall <b>Total Rewards foundation,<\/b> including compensation philosophy, market survey management, job evaluation, and program analysis.<\/span><\/p><\/li><li><p><span>Excellent communication skills, both written and verbal \u2013 able to present information clearly to internal and external stakeholders.<\/span><\/p><\/li><li><p><span>Advanced Microsoft Office and Excel skills.<\/span><\/p><\/li><li><p><span>Demonstrated ability to mentor and coach People Solution teams on compensation-related topics.<\/span><\/p><\/li><li><p><span>Demonstrated initiative, ownership, and a continuous improvement mindset.<\/span><\/p><\/li><li><p><span>Strong customer service disposition and professionalism<\/span><\/p><\/li><\/ul><p><\/p><p><span>\u200b<\/span><b><span>Preferred but not required:<\/span><\/b><\/p><ul><li><span>Master\u2019s Degree<\/span><\/li><li><span>Global compensation experience across multiple countries or regions<\/span><\/li><li><span>Experience with large-scale HRIS transformation or Workday enhancement projects<\/span><\/li><\/ul><h3><\/h3><h2><span>What\u2019s in It for You<\/span><\/h2><p><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><ul><li><p><span>Full-time indefinite contracts<\/span><\/p><\/li><li><p><span>Competitive salary and performance bonus<\/span><\/p><\/li><li><p><span>Possibility to work from home<\/span><\/p><\/li><li><p><span>Bring-a-friend (referral) bonus opportunities<\/span><\/p><\/li><li><p><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/p><\/li><li><p><span>Career development programs, specialized courses, and language classes<\/span><\/p><\/li><\/ul><h2><\/h2><h2><span>Power the Best Version of You!<\/span><\/h2><p><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><h3><\/h3><h2><span>Equal Opportunity Employer<\/span><\/h2><p><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/p><p><\/p><p><b><span>#LI-Remote<\/span><\/b><\/p>\",\"ats_external_id\":\"R1726877\",\"location\":\"POL, Greater Poland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-15T00:05:35.295+08:00\",\"created_at\":\"2026-05-09T00:08:16.321+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Total Rewards\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"ba3d0bd656f9101ac0b7ddb22d850000\",\"descriptor\":\"Marnix SAS\",\"reference_id\":\"WFR34\",\"organization_reference_id\":\"WFR34\"},\"location\":{\"city\":\"POL\",\"state\":\"Greater Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"PL-WFH-INDCO-01\",\"wid\":\"740544c0a47f0124e9908b771f111556\",\"descriptor\":\"POL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Total Rewards\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1001\",\"descriptor\":\"Sr. Consultant II, Total Rewards\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372517\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\/apply\",\"job_requisition_id\":\"R1726877\"}],\"organizations\":[{\"wid\":\"dea71e653384015ca2500252f418f691\",\"descriptor\":\"WZCF6 - Opexother - CRMHR\",\"reference_id\":\"CRMHR\",\"custom_reference_id\":\"CRMHR\",\"company_reference_id\":null},{\"wid\":\"ba3d0bd656f9101ac0b7ddb22d850000\",\"descriptor\":\"Marnix SAS\",\"reference_id\":\"WFR34\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR34\"},{\"wid\":\"dea71e653384012788a4a028f518d3b6\",\"descriptor\":\"W0ZCF6 CRM OPEX HR\",\"reference_id\":\"W0ZCF6\",\"custom_reference_id\":\"W0ZCF6\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980108eda43d113c0673b9\",\"descriptor\":\"(CORP) COMPENSATION & BENEFITS\",\"reference_id\":\"CORPCOMPBEN\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kathy.wan@concentrix.com\"},\"first_name\":\"Kathy Wan \uff08\u4e07\u96e8\u83f2\uff09 (1064091)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1726877\",\"wid\":\"3483d6bd641310063ba49666135d0000\",\"descriptor\":\"Sr. Consultant II, Total Rewards - Global\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"969\",\"campaign_id\":\"18538\",\"campaign_title\":\"Consultant, Analytic Consulting (TCF) R1721891\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Data Analyst\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h2>JOB SUMMARY<\/h2><p><\/p><p>We are seeking a Marketing Data Analyst to support data-driven marketing initiatives by transforming complex datasets into actionable business insights. This role will work closely with clients and internal teams to analyze campaign performance, identify customer behavior trends, and develop presentations that clearly communicate findings and recommendations. The ideal candidate has hands-on experience with SQL or SAS, marketing analytics, and creating client-facing reports and PowerPoint presentations.<\/p><p><\/p><h2>Responsibilities<\/h2><p><\/p><p>\u2022 Develop analytical solutions and reporting strategies to support client marketing initiatives and business objectives<br \/>\u2022 Perform quantitative analysis, customer segmentation, predictive modeling, and campaign performance measurement using SQL, SAS, or similar tools<br \/>\u2022 Analyze large datasets from multiple sources to identify trends, insights, and opportunities for campaign optimization<br \/>\u2022 Create client-facing presentations in PowerPoint and translate analytical findings into clear business recommendations<br \/>\u2022 Partner with Program Management and IT teams to support data architecture analysis and improve marketing program effectiveness<\/p><p><\/p><h2>Qualifications<\/h2><p><\/p><p>\u2022 2&#43; years of experience in marketing analytics, business analytics, or data analysis roles<br \/>\u2022 Hands-on experience with SQL and\/or SAS for data extraction, analysis, and reporting<br \/>\u2022 Advanced proficiency in Microsoft Excel and PowerPoint, including development of executive-level presentations<br \/>\u2022 Experience with statistical analysis, regression modeling, segmentation, testing methodologies, and campaign measurement<br \/>\u2022 Experience with Salesforce, Einstein Analytics, Datorama, Snowflake, Oracle, or SQL Server is preferred<br \/>\u2022 Bachelor\u2019s degree in Analytics, Statistics, Marketing, Business, Computer Science, or a related field<\/p>\",\"ats_external_id\":\"R1721891\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"66664\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-13T00:04:24.415+08:00\",\"created_at\":\"2026-05-09T00:08:14.663+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Analytic Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Analytic Consulting\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0381\",\"descriptor\":\"Consultant, Analytic Consulting (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372187\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\/apply\",\"job_requisition_id\":\"R1721891\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f9af6d726098013c68d482153c0613bc\",\"descriptor\":\"COGS (REGION) PMG ANALYTICS (DIRECT)\",\"reference_id\":\"MMSANALYTIC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.roberts1@concentrix.com\"},\"first_name\":\"Jessica Roberts (401030)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1721891\",\"wid\":\"e6d2937abaca10063a145c8c5d020000\",\"descriptor\":\"Marketing Data Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>SPECIFIC RESPONSIBILITIES<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Develop analytical solutions that address client needs on an ongoing basis<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Serve as the subject matter expert on analytical solutions and data specifications when working with the client and Concentrix business units<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Execute quantitative analyses, predictive modeling, customer segmentation, experimental design, and detailed reporting to translate data into actionable insights<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Utilize the results of analysis to recommend ongoing, iterative corrections and improvements to marketing programs and campaigns<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Organize and analyze relevant data from multiple sources to identify trends, patterns, and exceptions and quickly develop hypotheses for further investigation and action<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Design and execute testing and measurement plans to improve campaign performance and achieve quantitative business objectives<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Understand the client\u2019s analytical needs and make recommendations in a way that is easy to digest and comprehend<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Work closely with the Program Management &amp; IT teams to deep dive into the data architecture, provide impactful insights and understanding of customer behavior, and optimize marketing programs within our client engagements<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Other duties as assigned.<\/p><p>Experience \/ Skill:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Strong analytical skills with a high capacity for simplifying advanced concepts<\/p><p>Must be comfortable developing presentations and working directly with the client<\/p><p>Minimum of 1&#43; years with SAS and MS Office Suite: Excel, Word, PowerPoint<\/p><p>Proficient with analytics concepts including the following: regression modeling, data mining, sampling, significance testing and experimental designs (test and control groups)<\/p><p>Experience conducting statistical analysis<\/p><p>Salesforce and Einstein Analytics experience preferred, Datorama a plus<\/p><p>Experience with SQL Server \/ Oracle \/ Snowflake preferred<\/p><p>Ability to travel 5% or potentially more<\/p><p>con este formato<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"970\",\"campaign_id\":\"18534\",\"campaign_title\":\"Director, Marketing Solutions R1728543\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Performance Marketing\",\"street\":\"USA OR Work-at-Home\",\"address\":\"USA OR Work-at-Home\",\"city\":\"USA\",\"state\":\"Oregon\",\"postal_code\":\"97301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Director, Account Management is a senior client and people leader responsible for driving long-term customer value, revenue growth, and partnership expansion across a portfolio of complex accounts. This role owns executive-level client relationships, sets account strategy, and leads high-performing account teams to deliver measurable business outcomes for both clients and the organization.\\nThe Director serves as the voice of the customer internally and the strategic steward of the account externally, ensuring alignment between client needs, operational delivery, and account growth.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Client Leadership &amp; Growth<\/b><\/p><ul><li>Own executive-level relationships across major accounts, acting as the primary escalation point and trusted advisor<\/li><li>Develop and execute <b>multi-year account strategies<\/b> focused on retention, expansion, and value creation<\/li><li>Identify and convert <b>embedded and organic growth opportunities<\/b>, including upsell, cross-sell, and scope expansion<\/li><li>Lead contract negotiations, renewals, pricing discussions, and amendments to maximize long-term value<\/li><li>Proactively manage risk, anticipate client concerns, and drive resolution before issues escalate<\/li><\/ul><p><b>Financial &amp; Commercial Accountability<\/b><\/p><ul><li>Maintain full ownership of account financial performance, including revenue forecasting, margin optimization, and profitability<\/li><li>Partner with Finance and Operations to ensure predictable forecasting, strong pipeline hygiene, and operational efficiency<\/li><li>Monitor competitive dynamics and protect accounts from erosion through differentiated value and superior execution<\/li><\/ul><p><b>Team &amp; Organizational Leadership<\/b><\/p><ul><li>Lead, coach, and develop Account Management leaders and teams, fostering a culture of accountability, ownership, and continuous improvement<\/li><li>Set clear performance expectations tied to growth, customer outcomes, and client satisfaction<\/li><li>Enable team success through playbooks, best practices, and scalable processes<\/li><li>Champion diversity of thought, collaboration, and high employee engagement<\/li><\/ul><p><b>Strategy, Operations &amp; Cross-Functional Alignment<\/b><\/p><ul><li>Collaborate closely with Creative, Product, IT, Delivery, and Finance to achieve seamless, end-to-end client experiences<\/li><li>Ensure contractual commitments are translated into executable plans and successfully launched<\/li><li>Drive consistent communication standards with a \u201cno surprises\u201d mindset<\/li><li>Leverage data, CRM insights, and performance metrics to inform decisions and drive continuous improvement<\/li><li>Capture and scale intellectual capital, lessons learned, and client innovations across the organization<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Bachelor\u2019s degree required (MBA or equivalent experience preferred)<\/li><li>10&#43; years of progressive experience in account management, customer success, or client leadership<\/li><li>10&#43; years leading complex, enterprise-level client relationships<\/li><li>Proven experience managing large contracts, renewals, and negotiations<\/li><li>Strong business acumen with experience in data-driven decision-making<\/li><li>Expertise in CRM platforms (example: Salesforce), forecasting, and performance management<\/li><li>Exceptional executive communication, storytelling, and influencing skills<\/li><\/ul><p><\/p><p><b>Core Competencies<\/b><\/p><ul><li>Strategic Account Leadership<\/li><li>Executive Presence &amp; Influence<\/li><li>Financial &amp; Commercial Acumen<\/li><li>People Leadership &amp; Talent Development<\/li><li>Cross-Functional Collaboration<\/li><li>Problem Solving &amp; Risk Management<\/li><li>Client-Centric Decision Making<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p>The base salary range for this position is $148,500.00 - $165,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p><span>The position will be posted for 2 weeks from its posting date of May 12, 2026.<\/span><\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Manager in Benalmadena (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>As an<b> Sales Manager<\/b> on our team, you will:\u00a0 \u200b<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><ul><li>Are bilingual or proficient in English\u00a0<\/li><li>Have 5&#43; years proven work experience in a sales role<\/li><li>Have a passion for customer experience and driving team results<\/li><li>Have experience in operations and strategy building<\/li><li>Have excellent Coaching history<\/li><li>Have a record of developing and retaining great employees<\/li><li>Have experience maximizing revenue through best practices<\/li><li>Have experience working with Salesforce.com or similar CRM<\/li><li>Have experience finding solutions as a manager<\/li><li>Have change Management skills<\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><ul><li>Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<\/li><li>Salary package: Base salary of 29.000 euros gross\/year &#43; bonus up to 5.000 euros gross\/year &#43; private medical insurance\u00a0<\/li><li>Full paid training for the company and the products you will be working on \u00a0<\/li><li>A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>\u00a0<\/li><\/ul><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"artur.stachowiak@concentrix.com\"},\"first_name\":\"Artur Stachowiak (96038)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1727264\",\"wid\":\"68db54a6286110062d19e2f22dac0000\",\"descriptor\":\"Workplace Health & Safety Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"182\",\"campaign_id\":\"781\",\"campaign_title\":\"B2B LG \/ English\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\" Junior Web Production Lead \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">The Junior Web Production Lead will be acting as a single point of contact for our client's clients. He\/she will coordinate various internal and external stakeholders to achieve on-time content publishing on client`s web site, providing high quality and in accordance with client`s brand design guidelines and general web standards. &nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;So what's the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of specific project(s) &ndash; monitor and maintain targets (e.g., on time registration, first time acceptance, data quality etc.).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for the overall project healthiness, including relationship with Client`s representatives.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Establish and maintain long-term relationship with Client.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage Client`s expectations, negotiate reasonable targets acceptable to all stakeholders.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the assigned project (s), predict potential issues and prevent them. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coordinate virtual teams spread across the globe to achieve commitments.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take personal responsibility to understand and comply with all company and client business controls requirements and policies.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performs additional tasks according to business needs&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in working with customers face-to-face or on the phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in a multinational environment&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">University degree&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, both written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of second European language.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge and usage of MS Office applications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate resilience and ability to work on own initiative<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong multitasking, time management, and organizational skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent presentation and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge in CMS and Jira\/Confluence is an advantage.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>In winter 16:00-00:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">In summer 17:00-01:00<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully remote from anywhere in Bulgaria<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><br \/>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<br \/><br \/>We&rsquo;re looking forward to meeting you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p><em>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/em><\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2307382663\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T02:59:03.209+03:00\",\"created_at\":\"2026-05-08T18:23:56.247+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1616\",\"campaign_id\":\"489\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729288\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona (on-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative <\/strong>in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an<strong> Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Lead structured follow-up and support calls with prospective customers after they&rsquo;ve expressed interest in a product&nbsp;<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction&nbsp;<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences&nbsp;<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams&nbsp;<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects&nbsp;<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;&nbsp;<\/p>\\n<p>- Are bilingual or proficient in Italian and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies&nbsp;<br \/>- Bring experience in customer service or sales &mdash; ideally within the automotive or luxury sectors&nbsp;<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele&nbsp;<br \/>- Demonstrate a strong interest in the automotive industry and premium products&nbsp;<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers&nbsp;<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.&nbsp;<br \/>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Saturday rotative 9:00 - 20:00<br \/>- Salary 19623,94 euros gross\/year + up to 3.000 euros gross\/year in bonus + private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1618\",\"campaign_id\":\"487\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729286\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona (on-site)\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative<\/strong> in <strong>Barcelona (on-site<\/strong>), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Lead structured follow-up and support calls with prospective customers after they&rsquo;ve expressed interest in a product&nbsp;<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction&nbsp;<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences&nbsp;<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams&nbsp;<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects&nbsp;<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in French and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies&nbsp;<br \/>- Bring experience in customer service or sales &mdash; ideally within the automotive or luxury sectors&nbsp;<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele&nbsp;<br \/>- Demonstrate a strong interest in the automotive industry and premium products&nbsp;<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers&nbsp;<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00<br \/>- Salary 19.623,94 euros gross\/year + up to 3.000 euros gross\/year in bonus + private medical insurance<br \/>- Central location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<\/div>\\n<div>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>&nbsp;R1729286<\/p>\\n<\/div>\",\"ats_external_id\":\"R1729286\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T09:44:58.304+02:00\",\"created_at\":\"2026-05-08T18:08:20.644+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1619\",\"campaign_id\":\"486\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1729271\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte Multicanal - Mercado Valenciano \u2013 Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"Gestor telef\u00f3nico y ventas\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experimenta una carrera que redefine reglas del juego<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Listo para dar el siguiente gran paso? Somos el l&iacute;der mundial en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas &mdash;las que utilizas d&iacute;a a d&iacute;a&mdash; a mejorar sus negocios con tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si buscas crecer, como <strong>Agente de Soporte Multicanal<\/strong>&nbsp;<strong> en Valencia (presencial)<\/strong>, formar&aacute;s parte de nuestro equipo innovador, impulsando marcas l&iacute;deres en sectores como tecnolog&iacute;a, finanzas, viajes, moda, sanidad y mucho m&aacute;s.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Como<strong> Agente de Soporte Multicanal,<\/strong> deber&aacute;s:<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<ul>\\n<li>Atender consultas y resolver incidencias relacionadas con pedidos (retrasos, errores, devoluciones).<\/li>\\n<li>Gestionar desistimientos dentro del plazo legal de 14 d&iacute;as, asegurando cumplimiento normativo.<\/li>\\n<li>Detectar y resolver incidencias t&eacute;cnicas en la web (errores de navegaci&oacute;n, fallos en el proceso de compra).<\/li>\\n<li>Asesorar al cliente sobre productos LG, destacando beneficios, compatibilidades y promociones.<\/li>\\n<li>Informar sobre promociones activas en la web y resolver dudas sobre condiciones y vigencia.<\/li>\\n<li>Registrar cada interacci&oacute;n en los sistemas internos de gesti&oacute;n (CRM).<\/li>\\n<li>Escalar casos complejos al L2&nbsp; cuando sea necesario.<\/li>\\n<li>Mantener una comunicaci&oacute;n clara, emp&aacute;tica y profesional en todos los canales.<\/li>\\n<li>Tener un conocimiento de los procesos establecidos por la marca y aplicarlos seg&uacute;n corresponda.<\/li>\\n<li>Aplicar cualquier modificaci&oacute;n o implementaci&oacute;n de proceso notificada por las diferentes v&iacute;as (mail, teams, reuniones, etc)<\/li>\\n<li>Registro de todas las interacciones en el CRM del cliente, as&iacute; como la revisi&oacute;n del hist&oacute;rico, para as&iacute; crear y mantener registros precisos,<\/li>\\n<li>Asistir a formaciones, reuniones y asimilar toda la informaci&oacute;n que se de en los diferentes eventos.&nbsp;<\/li>\\n<li>Acceso y manejo a cualquier herramienta para el desempe&ntilde;o de su rol y otras cuestiones relacionadas con la compa&ntilde;&iacute;a.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tus competencias<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or&iacute;genes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem&aacute;s e ir un paso m&aacute;s all&aacute; del WOW para nuestros clientes encajar&aacute; perfectamente con lo que hacemos.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Formaremos un buen equipo si t&uacute; tienes:<\/p>\\n<ul>\\n<li>Nivel biling&uuml;e de castellano y valenciano o catal&aacute;n &nbsp;<\/li>\\n<li>Buena comunicaci&oacute;n verbal y escrita&nbsp;<\/li>\\n<li>Educaci&oacute;n secundaria obligatoria (ESO) o equivalente.<\/li>\\n<li>Se valorar&aacute; formaci&oacute;n en atenci&oacute;n al cliente, ventas o comercio electr&oacute;nico.<\/li>\\n<li>M&iacute;nimo 1 a&ntilde;o en atenci&oacute;n al cliente multicanal.<\/li>\\n<li>Experiencia previa con productos tecnol&oacute;gicos o electr&oacute;nicos.<\/li>\\n<li>Capacidad para gestionar m&uacute;ltiples tareas y canales simult&aacute;neamente.<\/li>\\n<li>Orientaci&oacute;n al cliente y resoluci&oacute;n de problemas.<\/li>\\n<li>Conocimiento b&aacute;sico de herramientas CRM y plataformas de e-commerce.<\/li>\\n<li>Manejo avanzado de ordenador<\/li>\\n<li>Empat&iacute;a y escucha activa<\/li>\\n<li>Resoluci&oacute;n eficaz de problemas<\/li>\\n<li>Trabajo en equipo<\/li>\\n<li>Adaptabilidad a cambios y nuevas herramientas<\/li>\\n<li>Proactividad y orientaci&oacute;n a resultados<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&iquest;No cumples todos los requisitos?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut&eacute;ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Contrato de 30h con horario rotativo de Lunes a Viernes entre 12.00 - 20.00<\/li>\\n<li>Oficina en excelente ubicaci&oacute;n en Valencia&nbsp;<\/li>\\n<li>Salario: 13,886 &euro; brutos + hasta 1,208 &euro; brutos en bonus anual&nbsp;<\/li>\\n<li>Bonificaci&oacute;n por recomendaci&oacute;n&nbsp;<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto&nbsp;<\/li>\\n<li>Programa de desarrollo profesional y cursos especializados&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experimenta tu mejor versi&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi&eacute;n lo hacen.<\/p>\\n<p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Ofrecemos igualdad de oportunidades de empleo<\/em><\/p>\\n<p><em>Nos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminaci&oacute;n y acoso. Todas nuestras decisiones de contrataci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones personales, sin importar identidad de g&eacute;nero, edad, religi&oacute;n, origen &eacute;tnico, situaci&oacute;n familiar o cualquier otra condici&oacute;n protegida por la legislaci&oacute;n aplicable.<\/em><\/p>\\n<p>R1729271<\/p>\",\"ats_external_id\":\"R1729271\",\"location\":\"Valencia, Valencia \",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-21T16:44:24.479+02:00\",\"created_at\":\"2026-05-08T16:05:43.698+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, canceling, or creating new reservations)<\/li>\\n<li>Assist clients via inbound\/outbound calls and email<\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li>Deal with claims (strikes, lateness, Cancelation etc.)<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese (C2) and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3066967538\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:57:31.043+01:00\",\"created_at\":\"2026-05-08T14:23:49.223+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1620\",\"campaign_id\":\"485\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729203\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (English-speaking) \u2013 On-site - Fashion Industry MX02 - Temporary\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative (English) - On-site - MX02 - Temporary\",\"long_description\":\"<p><strong>Fashion Support Consultant (English-speaking) - On-site- MX02<\/strong>&nbsp;<strong>Temporary<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the power of a game - changing career<\/strong>&nbsp;<\/p>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a&nbsp;<strong>Fashion Support Consultant&nbsp;in Barcelona (on-site),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;fashion.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>As a&nbsp;<strong>Fashion Support Consultant<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users&rsquo; demands.&nbsp;<\/p>\\n<p>- Log call details onto call management systems and provide response and resolution within SLA.&nbsp;<\/p>\\n<p>-&nbsp;Maintain&nbsp;service and product knowledge and&nbsp;expertise&nbsp;associated with applications specific to individual customers.&nbsp;<\/p>\\n<p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.&nbsp;<\/p>\\n<p>-&nbsp;Understand and&nbsp;comply with&nbsp;administrative duties&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>- Are proficient or bilingual in English<\/p>\\n<p>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<\/p>\\n<p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>It will be a plus if you have:&nbsp;<\/p>\\n<p>-&nbsp;Sales experience&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we encourage you to apply anyway.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week:&nbsp;Part-Time-20h Temporary contract until 30-10-26-<\/p>\\n<p>- Salary: 10.063,07 euros gross\/year +615 euros in Bonus gross per year.<\/p>\\n<p>-&nbsp;Good&nbsp;location&nbsp;in&nbsp;Barcelona<\/p>\\n<p>- Bring-a-friend (referral) bonus opportunities&nbsp;<\/p>\\n<p>- Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/p>\\n<p>- Career development programs, specialized courses,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1729203<\/p>\",\"ats_external_id\":\"R1729203\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"part_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-21T16:26:39.437+02:00\",\"created_at\":\"2026-05-08T14:09:34.637+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372183\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--English-speaking----On-site---Fashion-Industry-MX02---Temporary_R1729203\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--English-speaking----On-site---Fashion-Industry-MX02---Temporary_R1729203\/apply\",\"job_requisition_id\":\"R1729203\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729203\",\"wid\":\"e6f0d96f621210062d03dc9843da0000\",\"descriptor\":\"Customer Service Sales Representative (English-speaking) \u2013 On-site - Fashion Industry MX02 - Temporary\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"973\",\"campaign_id\":\"18493\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1728177\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Engineer\",\"street\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"address\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"city\":\"Melbourne\",\"state\":\"Victoria\",\"postal_code\":\"3000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Catalyst is looking for a Cloud Solution Engineer to join the ANZ DevOps team. We are an AWS Partner, Network Advanced Tier Consulting Partner, and one of the most recognised specialist enterprise mobility companies in the world.<\/p><p><\/p><p>We take our client\u2019s visions from concept to release in as little as a few months and often work together to evolve products for years. We\u2019re spread across 10 locations around the world and are now expanding our DevOps team at a global level.<\/p><p><\/p><p>You\u2019ll work with talented and passionate people, who love what they do, in an informal, yet high-energy office with lots of opportunities to learn and grow. So, if you love technology, have a passion for innovation, and thrive in a team-based environment then read on...<\/p><h2><\/h2><h2>Tell me more!<\/h2><p>As a Cloud Solution Engineer at Concentrix Catalyst, we are seeking an experienced Amazon Web Services (AWS) engineer with expertise in the strategy, design, development, and implementation of projects in the cloud for our clients, including engagements that deliver Amazon Connect and customer experience (CX) platforms. The ideal candidate is experienced in cloud based tech, with a firm grasp of emerging technologies, platforms and applications, and the ability to customise them to help projects become secure and efficient. Extensive knowledge of cloud engineering and advanced industry knowledge is essential to keeping us on the cutting edge.<\/p><h2><\/h2><h2>You will<\/h2><ul><li>Work in tandem with our engineering teams to identify and implement the most optimal cloud-based solutions for clients, including those built on Amazon Connect and the AWS services that support it.<\/li><li>Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of project leads.<\/li><li>Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.<\/li><li>Support Amazon Connect engagements alongside CCaaS engineers \u2014 building Lambda integrations, CloudFormation templates, and the supporting AWS infrastructure that contact flows depend on.<\/li><li>Build data pipelines and QuickSight dashboards on top of Connect outputs (CTR feeds, Contact Lens, agent events) using Data Lake, Glue, and Athena to give clients meaningful visibility into CX performance.<\/li><li>Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.<\/li><li>Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.<\/li><li>Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.<\/li><\/ul><h2>You have<\/h2><ul><li>5&#43; years of experience architecting, designing, developing, and implementing solutions on AWS platforms.<\/li><li>Full-Stack Engineering skills, covering Node.js, React, .NET Core, SQL, NoSQL, Python, etc.<\/li><li>Strong working knowledge of the AWS platform (EC2, EKS, Lambda, S3, RDS, Aurora, AppSync, etc.)<\/li><li>Working knowledge of \u2014 or genuine interest in \u2014 Amazon Connect and the AWS services that support contact centre and CX delivery, including Lambda, Lex, Kinesis, Glue, Athena, and QuickSight.<\/li><li>Experience building data pipelines and analytics on AWS; contact centre data experience (e.g. CTR feeds into a Data Lake, Athena queries, QuickSight dashboards) is highly valued.<\/li><li>Working knowledge of web services, API, REST, and GraphQL.<\/li><li>Understanding of and experience with the five pillars of the AWS Well-Architected Framework.<\/li><li>Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.<\/li><li>Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data analysts, CCaaS engineers, and subject matter experts.<\/li><li>AWS Certification \u2014 Associate level required (Developer or Solutions Architect); Professional level (Solutions Architect or DevOps Engineer) preferred.<\/li><\/ul><h2><\/h2><h2>About Concentrix Catalyst<\/h2><p>We\u2019re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We\u2019re excited to announce that we\u2019re now operating under the new name of Concentrix Catalyst.<\/p><p><\/p><p>We\u2019ve been a part of Concentrix since 2017, helping our clients around the world create great customer and employee experiences. We\u2019ve made this change to our name to more clearly show the evolution of our services and how they complement and strengthen the overall strategic offering of Concentrix.<\/p><p><\/p><p>Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.<\/i><\/b><\/p><p><\/p><p><b>So what happens next?<\/b><\/p><p>Once we\u2019ve received your application, we\u2019ll give it as much attention as it deserves and you\u2019ll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you\u2019ll cruise through our recruitment process.<\/p><h3><\/h3><h3>To all recruitment agencies<\/h3><p>Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees, or any other organisation location. 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Bilingual R1728355\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Customer Service Representative<\/strong> on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams&nbsp;<br \/>- Understand and comply with administrative duties including holiday, sickness and overtime&nbsp;<br \/>- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>- Are proficient or bilingual in German and are fluent in English&nbsp;<br \/>- Have 1 year working experience in Customer Service&nbsp;<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution&nbsp;<br \/>- Experience in the automotive industry&nbsp;<br \/>- Have working experience with electric vehicles or possess your own&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:\u202f\u202f&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Salary 21,700 euros gross\/year + up to 2000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your role as a Customer Service Advisor<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<br \/>&bull; <strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to inquiries through phone, email, or chat.<br \/>&bull; <strong>Solving problems:<\/strong> Addressing customer issues or complaints to ensure satisfaction.<br \/>&bull; <strong>Building customer loyalty:<\/strong> Offering personalized solutions to strengthen customer trust and loyalty.<br \/>&bull; <strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to enhance our services and processes.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we place high value on our talent. 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Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1267661437\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.917+02:00\",\"created_at\":\"2026-05-08T11:33:19.005+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1982\",\"campaign_id\":\"313\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"\u00a1\u00danete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf  \u00bfQui\u00e9nes somos?    Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakech, F&egrave;s y Mekn&egrave;s.<\/p>\\n<\/li>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Horarios flexibles con la opci&oacute;n de teletrabajo despu&eacute;s de un per&iacute;odo de integraci&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3707293603\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.926+02:00\",\"created_at\":\"2026-05-08T11:25:50.558+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1983\",\"campaign_id\":\"312\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf    Wer sind wir?  Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/p>\\n<\/li>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2834941002\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.935+02:00\",\"created_at\":\"2026-05-08T11:18:17.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1984\",\"campaign_id\":\"311\",\"campaign_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7000 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4500 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"888854641\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-21T01:59:12.062+02:00\",\"created_at\":\"2026-05-08T11:02:14.478+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1985\",\"campaign_id\":\"310\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1090245528\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-17T01:59:06.899+02:00\",\"created_at\":\"2026-05-08T10:44:46.716+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1986\",\"campaign_id\":\"309\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\" Job Description Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!  Chi siamo?  Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>La tua missione come Consulente Clienti per la Vendita Telefonica<\/strong><\/p>\\n<p>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p>Promuovere prodotti o servizi dei nostri clienti : Identificare con precisione i bisogni del cliente e offrire soluzioni su misura.<\/p>\\n<\/li>\\n<li>\\n<p>Negoziare e fidelizzare : Trasformare ogni interazione in un&rsquo;opportunit&agrave;, concludere vendite e costruire relazioni durature.<\/p>\\n<\/li>\\n<li>\\n<p>Migliorare la performance del team : Condividere idee e contribuire al miglioramento continuo dei nostri processi.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<ul>\\n<li>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<\/li>\\n<\/ul>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Numerosi vantaggi aggiuntivi :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un ambiente di lavoro dinamico :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Test online (1h) : Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio telefonico : Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio in presenza a Marrakech : Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1715326782\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.255+02:00\",\"created_at\":\"2026-05-08T10:11:10.050+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1622\",\"campaign_id\":\"482\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729115\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (German-speaking) -remote- Fashion Industry MX02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative (German-speaking) -remote- MX02\",\"long_description\":\"<div>\\n<p>&nbsp;<strong>Fashion Support Consultant (German-speaking) -remote- MX02<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the power of a game - changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a&nbsp;<strong>Fashion Support Consultant&nbsp;in Barcelona (remote),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;fashion.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a&nbsp;<strong>Fashion Support Consultant<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users&rsquo; demands.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Log call details onto call management systems and provide response and resolution within SLA.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Maintain&nbsp;service and product knowledge and&nbsp;expertise&nbsp;associated with applications specific to individual customers.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Escalate potential service issues initially with Mentor. 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Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Deliver live and on-demand instructor-led training via a variety of modalities and technologies.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Update, translate &amp; localize training materials as directed.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Review feedback, identify and implement improvement.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maintain participant records (e.g., registration, test scores, evaluations, and attendance).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>hybrid role<\/strong> (Wed-Thu onsite) &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Working hours - Mon - Fr 10:00-19:00&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>1+ year in Customer Training, (virtual) education or L&amp;D environment.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Fluency in&nbsp;<strong>German and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience delivering ILT \/ Vilt learning programs.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and communication skills&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of adult learning principles, both inside and outside of traditional classroom environments.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Passion for training and educating people&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Direct work experience in a training capacity, including external training and internal curriculum development and execution.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Professional and confident public presence; experience commanding large audiences as a trainer and\/or speaker in both virtual and in-person settings.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li>\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!&nbsp;<\/p>\",\"ats_external_id\":\"3814276194\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T09:54:37.255+03:00\",\"created_at\":\"2026-05-08T09:53:02.277+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"974\",\"campaign_id\":\"18490\",\"campaign_title\":\"Sr. Project Manager (TCF) R1729036\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Project Manager\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Title: Senior Project Manager<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><br \/><b>Role Overview<\/b><\/p><p>The\u00a0<b>Project Manager<\/b>\u00a0will lead onsite delivery execution across teams and vendors. This role is responsible for\u00a0<b>tracking progress, reporting status, managing scope, and coordinating with vendors<\/b>. The goal is to ensure all project artifacts move smoothly through\u00a0<b>Development, QA, UAT, and Production<\/b>.<\/p><p><\/p><p><b>\u00a0Key Responsibilities<\/b><\/p><ul><li><p>Lead daily project delivery activities across internal teams and external vendors.<\/p><\/li><li><p>Track work items and artifacts from start to finish.<\/p><\/li><li><p>Monitor\u00a0<b>milestones, backlog, velocity, aging, and throughput<\/b>.<\/p><\/li><li><p>Use\u00a0<b>JIRA, JQL, and dashboards<\/b>\u00a0to track progress and report status.<\/p><\/li><li><p>Identify and resolve\u00a0<b>risks, issues, and blockers<\/b>.<\/p><\/li><li><p>Use project metrics to support\u00a0<b>prioritization and escalation<\/b>.<\/p><\/li><li><p>Ensure project delivery stays aligned with the\u00a0<b>Statement of Work (SOW)<\/b>.<\/p><\/li><li><p>Enforce agreed\u00a0<b>acceptance criteria<\/b>.<\/p><\/li><li><p>Communicate and manage any\u00a0<b>scope changes<\/b>\u00a0clearly.<\/p><\/li><li><p>Work closely with\u00a0<b>MSP\/vendor teams<\/b>\u00a0to align priorities and execution.<\/p><\/li><li><p>Drive\u00a0<b>vendor accountability<\/b>\u00a0for deliverables and timelines.<\/p><\/li><li><p>Manage\u00a0<b>cross-team dependencies<\/b>\u00a0and issue resolution.<\/p><\/li><li><p>Provide clear updates on\u00a0<b>status, risks, issues, and decisions<\/b>.<\/p><\/li><li><p>Prepare and share\u00a0<b>weekly project reports<\/b>.<\/p><\/li><li><p>Lead\u00a0<b>daily standups, meetings, and working sessions<\/b>.<\/p><\/li><li><p>Ensure strong alignment between\u00a0<b>technical teams and leadership<\/b>.<\/p><\/li><li><p>Define and maintain delivery workflows and standards.<\/p><\/li><li><p>Analyze project data using\u00a0<b>Excel and JIRA reporting tools<\/b>.<\/p><\/li><li><p>Maintain reporting consistency and improve project processes where needed.<\/p><\/li><\/ul><p><b>Required Skills<\/b><\/p><ul><li><p>Experience managing\u00a0<b>large-scale, multi-team projects<\/b>.<\/p><\/li><li><p>Strong understanding of\u00a0<b>milestones, lifecycle tracking, and dependency management<\/b>.<\/p><\/li><li><p>Strong hands-on experience with\u00a0<b>JIRA, JQL, dashboards, and reporting<\/b>.<\/p><\/li><li><p>Good data analysis skills using\u00a0<b>Excel<\/b>.<\/p><\/li><li><p>Experience aligning delivery to\u00a0<b>SOW requirements<\/b>.<\/p><\/li><li><p>Ability to manage\u00a0<b>scope, acceptance criteria, and change control<\/b>.<\/p><\/li><li><p>Experience coordinating with\u00a0<b>vendors\/MSPs<\/b>\u00a0and driving accountability.<\/p><\/li><li><p>Strong communication skills with the ability to work across teams and leadership.<\/p><\/li><li><p>Ability to identify, mitigate, and escalate\u00a0<b>risks and blockers<\/b>.<\/p><\/li><li><p>Comfortable using\u00a0<b>metrics and data<\/b>\u00a0to make project decisions.<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250\u2013$95,700 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/24\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1729036\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-19T04:05:13.682+08:00\",\"created_at\":\"2026-05-08T08:06:05.533+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Project-Manager_R1729036-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372848\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Project-Manager_R1729036-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Project-Manager_R1729036-5\/apply\",\"job_requisition_id\":\"R1729036\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Senior Software Engineer with deep expertise in C# .NET 8, Postgresql, Redis, and Kafka to participate in the development of legally compliant enterprise-grade applications.The ideal candidate will have strong experience in\u00a0microservices architecture,\u00a0Docker,\u00a0and REST APIs, and will play a key role in designing scalable systems, mentoring developers, and driving technical excellence across the team.<\/p><p><\/p><p>The ideal candidate should also possess a strong understanding of AI integration in software development, including experience with machine learning APIs, AI-assisted coding tools (e.g., Claude Code\/Gemini Code Assist), and familiarity with ethical AI practices. The role involves leveraging AI to enhance productivity, automate routine tasks, and support intelligent decision-making within the application ecosystem.<\/p><p><\/p><p>This role demands a strategic thinker with a passion for clean architecture, performance optimization, and collaborative problem-solving. You will be expected to influence technical direction, ensure best practices, and contribute to the overall success of the product lifecycle.<\/p><p><\/p><div><p><b>Key Duties and Responsibilities<\/b><\/p><\/div><ul><li>Stay current with AI trends and tools to continuously improve engineering practices.<\/li><li>Collaborate with data scientists and AI engineers to align software architecture with intelligent systems.<\/li><\/ul><ul><li>Utilize AI-assisted development tools to improve code quality and development efficiency.<\/li><li>Lead the design and development of scalable, high-performance .NET applications.<\/li><li>Architect and implement microservices and distributed systems using modern patterns.<\/li><li>Collaborate with cross-functional teams to define, design, and ship new features.<\/li><li>Ensure code quality through code reviews, automated testing, and continuous integration.<\/li><li>Optimize application performance and scalability.<\/li><li>Mentor junior and mid-level engineers, fostering a culture of technical excellence.<\/li><li>Drive adoption of best practices in software engineering, security, and DevOps.<\/li><li>Participate in strategic planning and technical roadmap discussions.<\/li><li>Engage with stakeholders and clients to understand requirements and provide technical guidance.<\/li><li><span><span><span><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/span><\/span><\/span><\/li><li><span><span><span><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports.<\/span><\/span><\/span><\/span><\/li><\/ul><p><\/p><div><p><b>Accountabilities<\/b><\/p><\/div><ul><li>Own end-to-end delivery of assigned modules and features.<\/li><li>Actively contribute to architectural decisions and technical design reviews.<\/li><li>Ensure alignment with business goals and technical standards.<\/li><li>Provide leadership in troubleshooting and resolving complex technical issues.<\/li><li>Promote knowledge sharing and continuous learning within the team.<\/li><li>Represent the engineering team in client meetings and technical discussions.<\/li><\/ul><p><\/p><div><p><b>Qualifications<\/b><\/p><\/div><ul><li>Ability to adapt and apply AI technologies to solve software engineering challenges.<\/li><li>Understanding of ethical AI principles and responsible data usage.<\/li><li>Strong Familiarity with AI-assisted development tools such as Claude Code or Gemini Code Assist.<\/li><\/ul><div><ul><li>Bachelor\u2019s degree in Computer Science or related field.<\/li><li>8&#43; years of experience in enterprise application development.<\/li><li>5&#43; years of hands-on experience with\u00a0C#, .NET,\u00a0and PostgreSQL.<\/li><li>Strong understanding of\u00a0microservices,\u00a0REST APIs,\u00a0message queues (Kafka), and\u00a0container orchestration (Docker).<\/li><li>Expertise in\u00a0CQRS,\u00a0DDD, and scalable system design.<\/li><li>Proficient in\u00a0MVC,\u00a0OOP, and\u00a0design patterns.<\/li><li>Experience with\u00a0automated testing,\u00a0CI\/CD pipelines, and\u00a0version control systems (GitLab).<\/li><li>Familiarity with\u00a0issue tracking tools\u00a0(JIRA).<\/li><li>Excellent communication and leadership skills.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1727236\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"975000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-14T16:06:06.424+08:00\",\"created_at\":\"2026-05-08T02:04:44.361+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Senior-Software-Engineer_R1727236\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week, permanent contract<\/p>\\n<p>- Schedule: rotative Monday - Saturday, from 09:00 - 18:00<br \/>- Salary 22,000euros gross\/year + up to 2,400 euros gross\/year in bonus &nbsp;<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on &nbsp;<br \/>- Career development program and specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1728871\",\"campaign_type\":\"job_application\",\"job_title\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fraud Activity Agent\u00a0in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fraud Activity Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0<br \/>- Fraud Investigation &amp; Verification\u00a0\u00a0<\/p><p>- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \u00a0- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. \u00a0\u00a0<\/p><p>- Manage cases within defined pending periods, ensuring timely follow-up and resolution. \u00a0\u00a0<\/p><p>- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week, permanent contract<\/p><p>- \u00a0Rotative shifts between Monday - Saturday, 09:00 - 18:00 (<span> 2 full weekends off per month)<\/span><br \/>- Salary 22000 euros gross\/year &#43; up to 2400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We are looking for an experienced Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune with fluent German and English language who will work directly with customers, as a consultant and technical advisor.<\/p><\/div><div><div><div><div><div><div><div><div><div><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/p><\/li><li><p>Upgrade, update and maintain the SCCM hierarchy<\/p><\/li><li><p>Troubleshoot issues with infrastructure and clients<\/p><\/li><li><p>Tune and optimize for performance<\/p><\/li><li><p>Assist with reporting<\/p><\/li><li><p>Assist in setting up 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2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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Si te interesa combinar estrategia, tecnolog\u00eda SAP y cierre de oportunidades, este rol es para vos.<\/p><p><\/p><p>Responsabilidades y tareas del Puesto:<br \/>- Evaluaci\u00f3n de requerimiento de los clientes<br \/>- Dise\u00f1ar soluciones SAP de acuerdo a requerimientos del cliente<br \/>- Presentaci\u00f3n de soluciones a clientes<br \/>- Armado de plan de trabajo<br \/>- Estimaci\u00f3n de esfuerzo de consultor\u00eda para las propuestas<br \/>- Evaluar soluciones propuestas con el equipo de Delivery<br \/>- Interacci\u00f3n directa con el equipo de ventas<br \/>- Creaci\u00f3n, modificaci\u00f3n y actualizaci\u00f3n de documentaci\u00f3n T\u00e9cnica<\/p><p><\/p><p>Requisitos y competencias:<\/p><p>- Trabajo on-site 2 veces por semana CABA (Excluyente)<br \/>- Conocimiento de S\/4 HANA - Excluyente<br \/>- Haber participado en proyectos de implementaci\u00f3n SAP - Excluyente<br \/>- Poseer excelentes capacidades de comunicaci\u00f3n con equipo interno y con clientes - Excluyente<br \/>- Haber trabajado en posiciones similares \/ preventas - 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 2 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Tickets restaurants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un interessement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des possibilit&eacute;s d'&eacute;volution interne<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Le choix de formule du temps de travail (35h; 37h + 14 RTT; 37h + HS)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillant (cuisine, salle de pause, patio...)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Parfaitement plac&eacute; en centre ville avec un parking gratuit<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE et une &eacute;quipe \\\"engagement et reconnaissance\\\" dynamiques<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2582007786\",\"location\":\"Angers, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-21T01:59:12.031+02:00\",\"created_at\":\"2026-05-07T17:40:46.071+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1989\",\"campaign_id\":\"300\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Chalon - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Chalon sur Sa\u00f4ne\",\"street\":null,\"address\":null,\"city\":\"Chalon-sur-Sa\u00f4ne\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 60%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3991356419\",\"location\":\"Chalon-sur-Sa\u00f4ne, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:04.972+02:00\",\"created_at\":\"2026-05-07T17:36:19.073+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1990\",\"campaign_id\":\"299\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Tourcoing- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Tourcoing\",\"street\":null,\"address\":null,\"city\":\"Tourcoing\",\"state\":\"Hauts-de-France\",\"postal_code\":\"59200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prime de participation en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 75%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4062778958\",\"location\":\"Tourcoing, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-17T01:59:06.886+02:00\",\"created_at\":\"2026-05-07T17:31:42.767+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1991\",\"campaign_id\":\"298\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Compi\u00e8gne - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Compi\u00e8gne\",\"street\":null,\"address\":null,\"city\":\"Compi\u00e8gne\",\"state\":\"Hauts-de-France\",\"postal_code\":\"60200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Ost&eacute;opathe mis &agrave; disposition<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de sport et salle \\\"zen\\\"<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2149870425\",\"location\":\"Compi\u00e8gne, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T01:59:10.724+02:00\",\"created_at\":\"2026-05-07T17:27:42.010+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1992\",\"campaign_id\":\"297\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Vitr\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Vitr\u00e9\",\"street\":null,\"address\":null,\"city\":\"Vitr\u00e9\",\"state\":\"Brittany\",\"postal_code\":\"35500\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une Ambiance de travail agr&eacute;able<\/li>\\n<li class=\\\"tw-inline-flex\\\">De nombreuses opportunit&eacute;s d'&eacute;volutions<\/li>\\n<li class=\\\"tw-inline-flex\\\">L'acquisition de nouvelles comp&eacute;tences professionnelles<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"329076151\",\"location\":\"Vitr\u00e9, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.652+02:00\",\"created_at\":\"2026-05-07T17:23:06.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1993\",\"campaign_id\":\"296\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Montceau - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Montceau-Les-Mines\",\"street\":null,\"address\":null,\"city\":\"Montceau-les-Mines\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71300\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2592383812\",\"location\":\"Montceau-les-Mines, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T01:59:12.788+02:00\",\"created_at\":\"2026-05-07T17:18:19.818+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1994\",\"campaign_id\":\"295\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Villers - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Villers-Cotter\u00eats\",\"street\":null,\"address\":null,\"city\":\"Villers-Cotter\u00eats\",\"state\":\"Hauts-de-France\",\"postal_code\":\"02600\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">RTT annuel<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Titres restaurant ou RIE<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de pause &eacute;quip&eacute;e: table de tennis de table, Babyfoot, rameur...<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"109559679\",\"location\":\"Villers-Cotter\u00eats, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T01:59:10.709+02:00\",\"created_at\":\"2026-05-07T17:11:38.857+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1995\",\"campaign_id\":\"294\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Metz- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Metz\",\"street\":null,\"address\":null,\"city\":\"Metz\",\"state\":\"Grand Est\",\"postal_code\":\"\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1921430678\",\"location\":\"Metz, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.240+02:00\",\"created_at\":\"2026-05-07T17:05:54.055+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1996\",\"campaign_id\":\"293\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Gray - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Gray\",\"street\":null,\"address\":null,\"city\":\"Gray\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"70100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3857744200\",\"location\":\"Gray, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.062+02:00\",\"created_at\":\"2026-05-07T17:01:37.388+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1997\",\"campaign_id\":\"292\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Fontenay - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Fontenay\",\"street\":null,\"address\":null,\"city\":\"Fontenay-le-Comte\",\"state\":\"Pays de la Loire\",\"postal_code\":\"85200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une prime transport<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2448525985\",\"location\":\"Fontenay-le-Comte, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.037+02:00\",\"created_at\":\"2026-05-07T16:47:38.886+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1998\",\"campaign_id\":\"291\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Caen - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Caen \",\"street\":null,\"address\":null,\"city\":\"CAEN\",\"state\":null,\"postal_code\":\"14000\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une prise en charge des transports en commun jusqu'&agrave; 60%<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une conciergerie d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"234002074\",\"location\":\"CAEN, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-21T01:59:12.016+02:00\",\"created_at\":\"2026-05-07T16:23:41.714+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"980\",\"campaign_id\":\"18447\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1728103\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynatrace SRE\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Site Reliability Engineer (SRE) \u2013 Observability &amp; Dynatrace \u2013 Remote Mexico<\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>. The intelligent transformation partner. <b>Solution-focused. Tech-powered. Intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><br \/>We are seeking a <b>Site Reliability Engineer (SRE)<\/b> with deep expertise in <b>Dynatrace and enterprise observability<\/b> to help mature and scale our monitoring capabilities across the environment. This role partners closely with engineering, infrastructure, and leadership teams to translate business and technical requirements into reliable, actionable observability solutions. The SRE will play a key role in <b>platform ownership, dashboard development for executive visibility, infrastructure\u2011as\u2011code enablement, and consolidation of legacy monitoring tools<\/b>.<\/p><p><\/p><p>This position sits at the intersection of <b>reliability engineering, monitoring strategy, and business outcomes<\/b>.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><\/p><p><b>Observability &amp; Platform Engineering<\/b><\/p><ul><li>Own and manage the <b>Dynatrace observability platform<\/b>, including configuration, governance, and ongoing optimization.<\/li><li>Design and implement <b>end\u2011to\u2011end monitoring and observability<\/b> across applications, infrastructure, cloud services, and platforms.<\/li><li>Expand coverage through best\u2011practice instrumentation, alerting, and service-level indicators (SLIs\/SLOs).<\/li><li>Support the <b>consolidation and rationalization of disparate monitoring tools<\/b>, reducing tool sprawl and improving operational clarity.<\/li><\/ul><p><\/p><p><b>Dashboards &amp; Executive Reporting<\/b><\/p><ul><li>Translate <b>business and leadership requirements<\/b> into meaningful dashboards and views for <b>executive review and decision\u2011making<\/b>.<\/li><li>Build role\u2011based dashboards that serve engineering, operations, and leadership audiences.<\/li><li>Ensure observability data is actionable, reliable, and aligned to service health, availability, and business impact.<\/li><\/ul><p><\/p><p><b>Infrastructure as Code &amp; Cloud<\/b><\/p><ul><li>Develop and manage <b>Dynatrace configurations using Terraform<\/b> and infrastructure\u2011as\u2011code best practices.<\/li><li>Support deployments and integration within <b>Azure environments<\/b>.<\/li><li>Partner with engineering and platform teams to embed observability into CI\/CD pipelines and cloud-native architectures.<\/li><\/ul><p><\/p><p><b>Reliability &amp; SRE Practices<\/b><\/p><ul><li>Apply <b>Site Reliability Engineering principles<\/b> to improve system availability, performance, and resilience.<\/li><li>Support incident response, post\u2011incident reviews, and continuous improvement efforts using observability insights.<\/li><li>Help define and mature reliability standards, alerting strategies, and operational best practices.<\/li><\/ul><p><\/p><p><b>Stakeholder Partnership<\/b><\/p><ul><li>Serve as a <b>central intake point for monitoring and observability requests<\/b> from leadership and technology teams.<\/li><li>Collaborate closely with infrastructure, application, and security teams to align monitoring strategies with enterprise priorities.<\/li><li>Act as a subject\u2011matter expert and trusted advisor on observability and platform reliability.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Strong hands\u2011on experience with <b>Dynatrace<\/b>, including configuration, dashboards, alerts, and platform management.<\/li><li>Experience translating <b>business requirements into technical monitoring 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative in Malaga (Hybrid)\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Development <\/strong><strong>Representative in Malaga (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a&nbsp;<strong>Sales Development Representative&nbsp;<\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise&nbsp;<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies&nbsp;<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies&nbsp;<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers&nbsp;<br \/>- Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;&nbsp;<\/p>\\n<p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<p>- Are bilingual or proficient in Swedish plus fluent in English&nbsp;<br \/>- Have 1-2 years&rsquo; experience in IT sales with a proven track record of success and\/or sales account management or customer management experience&nbsp;<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions&nbsp;<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong>&nbsp;<\/p>\\n<p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain&nbsp;<br \/>- Salary 25,000 euros gross per year +&nbsp; 4,800 euros gross per year in bonus + Private Medical Insurance&nbsp;<br \/>- Relocation support* &nbsp;<br \/>- Full paid training for the company and the products you will be working on &nbsp;<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area &nbsp;<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more&nbsp;&nbsp; &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>R1728844<\/p>\",\"ats_external_id\":\"R1728844\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":\"2250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T01:59:13.168+02:00\",\"created_at\":\"2026-05-07T16:04:40.269+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372371\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Swedish---speaking----Hybrid---Cloud-Solutions-MV02_R1728844\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Swedish---speaking----Hybrid---Cloud-Solutions-MV02_R1728844\/apply\",\"job_requisition_id\":\"R1728844\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amir.golshanebrahimi@concentrix.com\"},\"first_name\":\"Amir Golshan Ebrahimi (102625479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728844\",\"wid\":\"68db54a628611005e87bb7085f5f0000\",\"descriptor\":\"Sales Development Representative (Swedish - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"184\",\"campaign_id\":\"776\",\"campaign_title\":\"Nike\/ Czech-English \/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor \/ Quality Auditor for NIKE with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<br \/>Your daily activity will be divided into two parts:<\/p>\\n<ul>\\n<li>Customer Interaction in English<\/li>\\n<li>Quality Audit in Czech<\/li>\\n<\/ul>\\n<p><strong>What you'll do as a Customer Advisor\/Quality Auditor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a B2 level \u043ef Czech and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"4193907839\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1300\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T10:17:03.904+03:00\",\"created_at\":\"2026-05-07T14:39:14.129+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1626\",\"campaign_id\":\"476\",\"campaign_title\":\"Advisor I, Customer Service R1728720\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong>Experimenta una carrera que redefine reglas del juego&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Listo para dar el siguiente gran paso? Somos el l&iacute;der mundial en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d&iacute;a a d&iacute;a- a mejorar sus negocios con tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar&aacute;s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog&iacute;a, finanzas, viajes, moda, sanidad y mucho m&aacute;s.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar &laquo;amigos para toda la vida&raquo; al mismo tiempo. Te daremos toda la formaci&oacute;n, las tecnolog&iacute;as m&aacute;s avanzadas y el apoyo continuo que necesitar&aacute; para triunfar.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que har&aacute;s en este puesto&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Como A<strong>sesor de Servicio al Cliente <\/strong>en nuestro equipo, deber&aacute;s:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Atender a los clientes aplicando los argumentos y directrices establecidos &nbsp;<br \/>- Interactuar por diversos canales (tel&eacute;fono, correo, chat, formulario de contacto etc&hellip;) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente &nbsp;<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r&aacute;pidamente cumpliendo los KPI establecidos y acordados con su supervisor &nbsp;<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol&iacute;ticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes &nbsp;<br \/>- Procesar pedidos, formularios y \/o peticiones seg&uacute;n sea necesario en su puesto&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tus competencias&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or&iacute;genes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem&aacute;s e ir un paso m&aacute;s all&aacute; del WOW para nuestros clientes encajar&aacute; perfectamente con lo que hacemos y lo que somos.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Formaremos un buen equipo si t&uacute; tienes:&nbsp;<\/p>\\n<p>- Un nivel nativo o proficiente de Espa&ntilde;ol&nbsp;(Catalan deseable)<br \/>- Capacidad de resoluci&oacute;n, organizaci&oacute;n y estructura y eficacia en respuesta a imprevistos &nbsp;<br \/>- Facilidad de comunicaci&oacute;n a todo nivel, relaci&oacute;n interna y externas &nbsp;<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes &nbsp;<br \/>- Orientaci&oacute;n a cliente y resultados &nbsp;<br \/>- Habilidad para trabajar con sistemas inform&aacute;ticos variados &nbsp;<br \/>- Mantener una actitud positiva, emp&aacute;tica y profesional hacia los clientes y\/o en todo momento &nbsp;<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci&oacute;n al cliente, ser&aacute;n valoradas&nbsp;&nbsp; &nbsp;<\/p>\\n<p>&iquest;No cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut&eacute;ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci&oacute;n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea &eacute;ste o un puesto futuro.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que ofrecemos&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el &eacute;xito a largo plazo de nuestros equipos, nuestros clientes y de TI.&nbsp;<\/p>\\n<p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida &uacute;nico:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Contrato de 39h con horario rotativo de lunes a domingo de 11:00 a 20:00<br \/>- Oficina en una ubicaci&oacute;n excelente en Barcelona &nbsp;<br \/>- Salario: 17.139 euros brutos + hasta 1.200 euros brutos en bonus al a&ntilde;o &nbsp;<br \/>- Formaci&oacute;n completa y remunerada, sobre la empresa y el proyecto en el que trabajar&aacute;s &nbsp;<br \/>- Programa de desarrollo profesional y cursos especializados&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experimenta tu mejor versi&oacute;n&nbsp;<\/strong><\/p>\\n<p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.&nbsp;<\/p>\\n<p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 game-changers alrededor del mundo consideran a Concentrix su &laquo;empleador preferido&raquo;.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Ofrecemos igualdad de oportunidades de empleo&nbsp;&nbsp;<\/em><\/p>\\n<p><em>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci&oacute;n y acoso. 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Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00 | Deutsch | Inbound &amp; Outbound | 2.059,41\u20ac brutto\/Monat | unbefristet<br \/>\u00a0<\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt! <\/b>Dann sind wir jetzt dran - lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<br \/>\u00a0<\/p><p><b>Deine Aufgaben<\/b><br \/>\u00a0<\/p><div><p>Als<b>\u00a0<\/b>Kundenberater (m\/w\/d) f\u00fcr einen Automobilhersteller in unserem Team wirst du:<\/p><ul><li><p><b>Kundenanfragen und -w\u00fcnsche bearbeiten<\/b>\u00a0und je nach Bedarf und Situation darauf reagieren.<\/p><\/li><li><p>\u00dcber unterschiedliche Kan\u00e4le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <b>optimales Kundenerlebnis\u00a0<\/b>zu gew\u00e4hrleisten.<\/p><\/li><li><p>Sobald der Kunde gl\u00fccklich ist, die Kommunikation\u00a0<b>in der Kundendatenbank dokumentieren<\/b>.<br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Dein Profil<\/b><br \/>\u00a0<\/p><div><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Deutschkenntnisse<\/b>\u00a0in Wort und Schrift mitbringst.<\/p><\/li><li><p>Ein\u00a0<b>Kommunikationstalent<\/b>\u00a0mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/p><\/li><li><p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<b>\u00a0abdecken<\/b>\u00a0kannst.<\/p><\/li><li><p><b>Sicher<\/b>\u00a0im Umgang\u00a0<b>mit dem PC<\/b>\u00a0bist.<\/p><\/li><li><p>Wohnhaft in\u00a0<b>\u00d6sterreich\u00a0<\/b>bist.<br \/>\u00a0<\/p><\/li><\/ul><p>Idealerweise hast du:<\/p><ul><li><p><b>Bereits Erfahrung im Kundenservice.<\/b><br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/b> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten\u00a0 -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<br \/>\u00a0<\/p><p><b>Unsere Benefits<\/b><br \/>\u00a0<\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b><\/p><\/li><li><p>Wir bieten dir ein <b>hybrides Arbeitsmodell<\/b>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p><\/li><li><p>Starte in\u00a0<b>Vollzeit\u00a0<\/b>(40 Std.\/Woche) bei uns durch!<\/p><\/li><li><p>Du bekommst ein monatliches Festgehalt von<b> 2.059,41\u20ac.<\/b><\/p><\/li><li><p>Mit\u00a0<b>25 Urlaubstagen <\/b>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/p><\/li><li><p>Du startest mit einem<b>\u00a0intensivem (Vollzeit-)Training,<\/b>\u00a0das von zertifizierten Trainern durchgef\u00fchrt wird.<\/p><\/li><li><p><b>Du brauchst keinerlei Vorerfahrung<\/b>.\u00a0Wir stellen dir von Anfang an\u00a0einen Mentor zur Seite, der dich unterst\u00fctzt.<\/p><\/li><li><p>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige\u00a0<b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/p><\/li><li><p>Erhalte eine\u00a0<b>attraktive Pr\u00e4mie von 200\u20ac <\/b>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p><\/li><li><p>Eine Vielzahl an\u00a0<b>Mitarbeiter-Rabatten<\/b>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/p><\/li><li><p>Wir legen viel Wert auf interne\u00a0<b>Weiterbildungs- und Karrierem\u00f6glichkeiten <\/b>und das sogar weltweit.<\/p><\/li><li><p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Du willst mit uns durchstarten?<\/b><br \/>\u00a0<\/p><p>Wir sind ein global f\u00fchrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst\u00fctzen bekannte Marken \u2013 genau die, die du t\u00e4glich nutzt \u2013 dabei, ihr Gesch\u00e4ft mit Technologie und integrierten L\u00f6sungen zu verbessern, in \u00fcber 70 L\u00e4ndern.<br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen.\u00a0<b>Bewirb dich noch heute<\/b>\u00a0\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<br \/>\u00a0<\/p><p><b>Du hast noch Fragen?<\/b><br \/>\u00a0<\/p><p><span>Unser virtueller Assistent &#34;Dot&#34; steht dir per WhatsApp unter der Nummer &#43;43 699 1 275 2572 oder \u00fcber den Facebook-Messenger rund um die Uhr zur Verf\u00fcgung und hilft dir gerne weiter.<\/span><br \/><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra\u00dfe 1<br \/>1210 Wien<\/p><p>Internes Stellenk\u00fcrzel: <span>R1635879<\/span><br \/>\u00a0<\/p><div><p><b>Concentrix\u00a0setzt sich f\u00fcr Chancengleichheit ein<\/b>\u00a0<\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><br \/><i>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/i><br \/>\u00a0<\/p><p><b>Arbeitserlaubnis<\/b><br \/>\u00a0<\/p><p>Gem\u00e4\u00df \u00f6sterreichischem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in \u00d6sterreich verf\u00fcgen.<\/p><\/div><p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1635879\",\"location\":\"Vienna, Vienna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:06:06.530+08:00\",\"created_at\":\"2026-05-06T22:05:21.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzIxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUT-Vienna---Floridsdorfer-Hauptstrae-1-7\/Kundenberater--m-w-d--fr-einen-Automobilhersteller-mit-4-Tagen-Homeoffice_R1635879\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0b6a2def7f30000\",\"descriptor\":\"Concentrix Austria GmbH\",\"reference_id\":\"WAT01\",\"organization_reference_id\":\"WAT01\"},\"location\":{\"city\":\"Vienna\",\"state\":\"Vienna\",\"country\":{\"wid\":\"d004c0d1a6c84511ab048669fcdf9fd7\",\"iso2\":\"AT\",\"iso3\":\"AUT\",\"descriptor\":\"Austria\",\"iso_numeric\":\"40\"},\"postal_code\":\"1210\",\"primary_location\":{\"id\":\"AT-VIE-FLORI-01\",\"wid\":\"abb4c0410095101d479bb48f94700000\",\"descriptor\":\"AUT Vienna - 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EXXA Tower\",\"address\":\"PHL Quezon City - EXXA Tower\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Consultant is a key owner of analytic projects that have a direct impact on improving the business. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Consultant partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Consultant is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><p>The Consultant, Global Analytic Insights will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.<br \/><br \/><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<br \/>\u00a0<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<br \/>\u00a0<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<br \/>\u00a0<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<br \/>\u00a0<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<br \/>\u00a0<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<br \/>\u00a0<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<br \/>\u00a0<\/li><\/ul><p><b>AI Skills:<\/b><\/p><ul><li>Prompt Engineering: Ability to craft clear, structured prompts that produce accurate and actionable outputs from AI models. This includes writing multi-step instructions, using context-setting techniques, and iterating on prompts to improve quality of results for analytical tasks (e.g. summarizing call data, generating SQL, drafting reports).<\/li><li>AI-Augmented Analysis: Demonstrated ability to integrate AI tools into day-to-day analytical workflows - including using AI to accelerate data interpretation, identify trends, generate hypotheses, and produce first-draft insights that are then validated and refined by the Consultant.<\/li><li>Critical Evaluation of AI Outputs: Ability to review, fact-check, and appropriately challenge AI-generated content. Understands AI limitations (hallucination, bias, context gaps) and applies sound judgment before using outputs in client deliverables or business decisions.<\/li><li>Agentic AI Workflow Design: Ability to design multi-step AI-assisted workflows where AI handles repetitive or high-volume tasks (e.g. data extraction, initial scoring, summarization) while the Consultant focuses on judgment-intensive interpretation and client-facing outputs.<br \/>\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><p><b>Required:<\/b><\/p><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Demonstrated ability to leverage AI tools (e.g. Claude, Copilot) to accelerate analytical work, with the judgment to validate outputs and apply them responsibly in a client-facing environment.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li>Ability to work quickly and efficiently without direction or supervision for extended periods.<\/li><li>Advanced\/expert skills in the use of Microsoft Office applications.<\/li><li>Demonstrated ability in creative problem solving and innovative solution development.<\/li><li>Willing to align to a North American work schedule.<\/li><li>Willing to work onsite fully or as needed on client\/account\/business needs.<\/li><\/ul><p><\/p><p><b>Preferred<\/b><\/p><ul><li>Exposure to Python, SQL, Databricks and similar applications.<\/li><li>Familiarity with machine learning concepts and technologies.<\/li><li>Knowledge of Six Sigma or similar process improvement methodologies.<\/li><\/ul>\",\"ats_external_id\":\"R1726848\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-14T16:06:06.867+08:00\",\"created_at\":\"2026-05-06T20:04:38.314+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Global-Analytic-Insights_R1726848\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - EXXA Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. 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Du bringst neue Impulse, identifizierst relevante Zielgruppen und tr\u00e4gst aktiv zur Weiterentwicklung der Sales-Pipeline bei.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start\u202fzum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><span><span>\u00a0<\/span>| in Vollzeit | unbefristet | 100% Homeoffice oder flexibel an einem unserer Standorte in Deutschland | flexible Arbeitszeiten<span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>Sprachen: Deutsch (C2) und Englisch (C1)<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeitenden Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>Work\u201c sind der Beweis daf\u00fcr.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><h2><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Als\u00a0<\/span><\/span><span><span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span>\u00a0<\/span><\/span><span><span>in unserem Team wirst du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Strategien zur nachhaltigen Lead-Generierung \u2013 datenbasiert und zielgerichtet \u2013 entwickeln und steuern<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>potenzielle<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><span><span>\u00a0<\/span>identifizieren und erste Kontaktaufnahmen \u00fcber E-Mail, LinkedIn, Events und weitere Kan\u00e4le initiieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>die Lead-Datenbank analysieren und pflegen sowie die<span>\u00a0<\/span><\/span><span>Conversion<\/span><span><span>\u00a0<\/span>Rates kontinuierlich optimieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>eng mit Sales, Marketing und weiteren Teams zusammenarbeiten, um Prozesse zu verbessern und Synergien optimal zu nutzen<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Markt- und Wettbewerbsanalysen durchf\u00fchren und deine Erkenntnisse strukturiert aufbereiten<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><h2><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><span><span>Einen erfolgreichen Abschluss in BWL, VWL oder einen vergleichbaren wirtschaftsnahen Hintergrund mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mindestens 3 Jahre<\/span><span><span>\u00a0<\/span>Berufserfahrung in den Bereichen Lead Generierung, Marktanalyse und Business Development gesammelt hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>S<\/span><span>trategisch<span>\u00a0<\/span><\/span><span>denkst<\/span><span>, analytisch vorgehst und sicher mit CRM-Systemen arbeitest<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>F<\/span><span>undierte Erfahrung mit Salesforce und<span>\u00a0<\/span><\/span><span>Salesloft<\/span><span><span>\u00a0<\/span><\/span><span>mitbringst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><span>professionelles Auftreten sowie exzellente Kommunikationsf\u00e4higkeiten besitzt<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dc<\/span><span>ber sehr gute Deutschkenntnisse auf C2-Niveau und gute Englischkenntnisse auf C1-Niveau verf\u00fcgst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>E<\/span><span>igenst\u00e4ndiges Arbeiten gewohnt<span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span>und Freude an der Zusammenarbeit im Team hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><h2><b><span>Unsere Benefits<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>unbefristeten Arbeitsvertrag<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>setzen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir bieten dir einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>100% Homeoffice-Arbeitsplatz<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>oder du arbeitest flexibel von einem unserer Standorte in Deutschland<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>ist f\u00fcr uns selbstverst\u00e4ndlich.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von 600\u20ac<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine Vielzahl an<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Mitarbeiter-Rabatten<\/span><\/b><span><span>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine<span>\u00a0<\/span><\/span><\/span><b><span>fachliche und pers\u00f6nliche Entwicklung<\/span><\/b><span><span><span>\u00a0<\/span>ist uns wichtig \u2013 erhalte \u00fcber uns<span>\u00a0<\/span><\/span><\/span><b><span>kostenlosen Zugang zu LinkedIn Learning.<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir legen viel Wert auf interne<\/span><\/span><b><span><span>\u00a0<\/span>Karrierem\u00f6glichkeiten<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>und das sogar weltweit.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Du-und-Du<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><\/div><div><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Personen ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>#<\/span><span>WAH<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1728250\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T18:05:54.375+08:00\",\"created_at\":\"2026-05-06T18:05:59.052+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales Operations\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2565\",\"descriptor\":\"Specialist, Sales Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371393\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"job_requisition_id\":\"R1728250\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katharina.schulz@concentrix.com\"},\"first_name\":\"Katharina Schulz (102576259)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1728250\",\"wid\":\"2f49f16c3d9d10058db10bbcde0a0000\",\"descriptor\":\"Sales Development Representative (m\/w\/d) - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2000\",\"campaign_id\":\"270\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"870782670\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-21T01:59:12.001+02:00\",\"created_at\":\"2026-05-06T16:31:17.809+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2001\",\"campaign_id\":\"269\",\"campaign_title\":\"Conseiller Client - T\u00e9l\u00e9vente - Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)-  Cotonou -T\u00e9l\u00e9vente - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"354486888\",\"location\":\"Cotonou, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-21T01:59:11.986+02:00\",\"created_at\":\"2026-05-06T16:21:00.906+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1627\",\"campaign_id\":\"475\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1728326\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Hungarian and Romanian speaking) - On site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On site)\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Barcelona (On site), <\/strong>you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service Representative in our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Handle calls through CRM agent portal&nbsp;<br \/>- Create quotations and orders via SAP system&nbsp;<br \/>- Expedite and communicate expected delivery times to customers&nbsp;<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)&nbsp;<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Hungarian and Romanian, and advanced English<br \/>- Are minimum a high school graduate&nbsp;<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance&nbsp;<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness&nbsp;<br \/>- Have a business mindset will help you engage better with your contacts&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role. &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 14h &agrave; 2h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>R&eacute;solvant efficacement les probl&egrave;mes techniques : analyse des besoins clients, identification des solutions adapt&eacute;es, et accompagnement dans la r&eacute;solution.<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 14h &agrave; 2h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Processus de recrutement<\/strong><\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t &agrave; relever le d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2979972387\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.292+02:00\",\"created_at\":\"2026-05-06T15:17:35.488+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2004\",\"campaign_id\":\"257\",\"campaign_title\":\"R1674395 Conseiller Client (F\/H) - Service client - AGADIR - Allemand \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor (M\/F) \u2013 Customer Service \u2013 Agadir \u2013 German \/ English\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Who are we?<\/strong><\/h3>\\n<p>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/p>\\n<h3><strong>Your role as a Customer Service Advisor<\/strong><\/h3>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<\/p>\\n<ul>\\n<li>\\n<p><strong>Meeting customer needs<\/strong>: Delivering high-quality service by responding to inquiries through phone, email, or chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Solving problems<\/strong>: Addressing customer issues or complaints to ensure satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Building customer loyalty<\/strong>: Offering personalized solutions to strengthen customer trust and loyalty.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contributing to continuous improvement<\/strong>: Sharing customer feedback to enhance our services and processes.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<ul>\\n<li>\\n<p><strong>Competitive salary with additional bonuses<\/strong>:<br \/>&bull; Language bonus for our multilingual Game-Changers.<br \/>&bull; Regularity bonus starting from the 12th month and performance-based incentives.<br \/>&bull; Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Outstanding benefits<\/strong>:<br \/>&bull; Comprehensive health insurance and pension plan after one year.<br \/>&bull; Flexible working hours with the option for remote work after the initial training period.<br \/>&bull; Free access to our gym facilities.<br \/>&bull; Transport provided for a smooth and safe commute to work.<br \/>&bull; Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>A dynamic workplace<\/strong>:<br \/>&bull; Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>The profile of our Game Changers<\/strong><\/h3>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<ul>\\n<li>\\n<p>Are <strong>fluent in both German and English<\/strong>, written and spoken. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills, are organized, independent, and have a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable using digital tools and naturally curious about new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Are excited by challenges and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Our recruitment process:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p><strong>Online assessments (1h)<\/strong>: After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality&mdash;helping us better understand your potential!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Phone interview<\/strong>: A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>In-person interview<\/strong>: A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Ready to take the challenge?<\/strong><\/h3>\\n<p>Join the Concentrix journey in <strong>Agadir<\/strong>, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"573039565\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T01:59:12.723+02:00\",\"created_at\":\"2026-05-06T15:12:24.851+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2005\",\"campaign_id\":\"256\",\"campaign_title\":\"R1674393 Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Une exp&eacute;rience confirm&eacute;e en t&eacute;l&eacute;vente<\/strong> dans le secteur des Fournisseurs d&rsquo;Acc&egrave;s &agrave; Internet (<strong>FAI<\/strong>) est exig&eacute;e, avec un minimum d&rsquo;un an<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"2872970558\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T18:04:49.218+02:00\",\"created_at\":\"2026-05-06T15:08:52.754+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"162\",\"campaign_id\":\"749\",\"campaign_title\":\"R1728420 Customer Service Representative Banking (Bilingual: French\/English) Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Banking (Bilingual: French\/English) Remote \",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Advisor engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Happiest Employees<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Customer Service Representative - Remote (Bilingual: French \/ English) position at Concentrix is just the right place for you!<\/p><p>As a Customer Service Representative - Remote (Bilingual: French \/ English), you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative (Bilingual: French\/English) <span>working from home, you will: <\/span><\/p><ul><li><p>Provide exceptional customer experiences to bank customers and prospective customers as our client seeks to build their brand<\/p><\/li><li><p>Solve problems for bank customers and promote card benefits<\/p><\/li><li><p>Where appropriate, resolve customer complaints and de-escalate emotional situations while using our elevation process to meet customer\u2019s needs<\/p><\/li><li><p>Make customer focused decisions to enhance the value of our card to our clients<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b>\u00a0<\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Bilingual: French\/English) Remote role include:\u00a0<\/p><ul><li><p>18 years of age with a High School diploma\/GED\u00a0<\/p><\/li><li><p>1 year of customer service experience required and experience in contact center is a plus.<\/p><\/li><\/ul><ul><li><p>While the role is not technical support you will be expected to utilize multiple systems on a PC throughout your day to day\u00a0<\/p><\/li><li><p>Able to speak, write and understand English which will be confirmed by an assessment<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking\u00a0<\/p><\/li><li><p>Personal qualities\/skills important to the role (tech, service, etc)\u00a0<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b>\u00a0<\/p><p><br \/>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:\u00a0<\/p><ul><li><p>The base salary range for this position is $19.35-$22.19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>4 weeks of paid training<\/p><\/li><li><p>Canada benefits \u2013 Full medical, dental, life insurance<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it\u00a0<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b>\u00a0<br \/>\u00a0If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>#wfh #wah<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1728420\",\"location\":\"CAN, CAN\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T19:59:07.910-04:00\",\"created_at\":\"2026-05-06T15:05:31.475-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Customer-Service-Representative-Banking--Bilingual--French-English--Remote_R1728420\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Customer-Service-Representative-Banking--Bilingual--French-English--Remote_R1728420\/apply\",\"job_requisition_id\":\"R1728420\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728420\",\"wid\":\"68db54a6286110059dd39a2fa3f50000\",\"descriptor\":\"R1728420 Customer Service Representative Banking (Bilingual: French\/English) Remote (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},{\"email\":{\"wid\":\"39ef3cc194d9011f0e3eaad301380004\",\"address\":\"isabela.saldanha@concentrix.com\"},\"last_name\":\"Saldanha\",\"first_name\":\"Isabela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"2006\",\"campaign_id\":\"255\",\"campaign_title\":\"R1674391 Conseiller Client (F\/H) - Service client - Agadir - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti (M\/F) \u2013 Servizio Clienti \u2013 Agadir \u2013 Italiano\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Chi siamo?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &egrave; un&rsquo;azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell&rsquo;esperienza cliente e nell&rsquo;ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l&rsquo;eccellenza in un ambiente inclusivo, collaborativo e innovativo.<br \/>La tua missione come Consulente Clienti per la Vendita Telefonica<\/p>\\n<p><br \/>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p><strong>Rispondere alle richieste dei clienti<\/strong>: Garantire un&rsquo;assistenza di qualit&agrave; tramite telefono, email e chat nel rispetto degli standard di servizio.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Gestire reclami e segnalazioni<\/strong>: Identificare le problematiche e fornire soluzioni adeguate per assicurare la soddisfazione del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizzare la clientela<\/strong>: Offrire risposte personalizzate e un supporto efficace per consolidare il rapporto con il cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuire alle performance del servizio<\/strong>: Condividere insight e feedback per migliorare continuamente la qualit&agrave; operativa.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p><br \/>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Numerosi vantaggi aggiuntivi :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Un ambiente di lavoro dinamico :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Test online (1h) :<\/strong> Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio telefonico : <\/strong>Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio in presenza :<\/strong> Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano!<\/strong> \ud83d\ude80<\/p>\",\"ats_external_id\":\"926748933\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.219+02:00\",\"created_at\":\"2026-05-06T15:02:47.846+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2007\",\"campaign_id\":\"254\",\"campaign_title\":\"R1674388 \\tConseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1-Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2-&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3-Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1128012524\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.269+02:00\",\"created_at\":\"2026-05-06T14:58:22.872+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"422\",\"campaign_id\":\"262\",\"campaign_title\":\"ING IT \/ Italian\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent Servicii Clien\u021bi cu Italian\u0103 - Chat- Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Reimagineaz\u0103-\u021bi cariera<\/strong>&nbsp;<\/p>\\n<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"