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As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that
The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible
As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product
You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. Review
-Policy onboarding, constantly improving turnaround times-Product configuration & endorsement processing-Support key client transactions and manage related queries & complaints-Centrally manage
ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIESSupport in the management and the delivery of the functional and operational plans for all aspects
We are hiring for an experienced & skilled leader in Sales / Client Relationship Management domain to drive growth strategy