Job Title:
Associate, BI Developer
Job Description
JOB TITLE: Associate, BI Developer
At Concentrix, we are looking for a gamechanger to join our dynamic team. The successful candidate will be instrumental in analyzing large datasets to derive actionable insights that will guide our decision-making and strategic initiatives. If you are passionate about data and eager to make a significant impact, we want to hear from you!
KEY RESPONSIBILITIES:
- Collect, clean, and analyze data from various sources to support business objectives.
- Develop and maintain databases and data systems, ensuring data quality.
- Interpret complex data sets and transform them into easily understandable reports and dashboards.
- Collaborate with cross-functional teams to provide data-driven insights and recommendations.
- Identify trends, patterns, and anomalies in data to assist in strategic decision-making.
- Create visualizations and presentations to communicate findings to stakeholders.
- Continuously improve data collection and analysis processes.
- Participate in solution design discussions, contributing recommendations on Business Intelligence requirements.
- Follow solution design documentation and determine how to develop the proposed solutions effectively.
- Develop datasets to support Business Intelligence dashboards and reports with moderate support.
- Ensure all development adheres to the team's development framework.
- Implement solutions following appropriate change and code control processes and tools, completing all corresponding documentation.
- Monitor production solutions to quickly identify and analyze production issues.
- Identify and correct production errors related to overall team responsibilities with moderate support.
- Communicate effectively with Business Intelligence stakeholders regarding outages and data governance issues.
- Understand potential drivers behind data quality issues and investigate or leverage appropriate resources to resolve complex issues.
PROFILE:
- Minimum of 2 years experience in Data Analysis
- Proven track record in writing SQL queries.
- Good understanding of relational databases and ability to interpret database schemas.
- Experience working with stakeholders on Business Intelligence requests is an advantage.
- Strong sense of professionalism and relationship development skills.
- Attention to detail, self-starter, and ability to work well under pressure.
- Ability to prioritize and meet timelines on deliverables.
- Proficient in Microsoft Office, especially Excel.
- Proficient in Microsoft Power BI.
- Strong written and verbal communication skills.
- Fluent in Italian and English (B1 level).
- Preferably have at least 2 years of experience working in a contact center environment.
- Knowledge of DOMO BI is a plus.
If you are ready to be part of our world and make a difference through data, apply now!
Location:
ITA Vimercate - Via Torri Bianche, 7 - Vimercate
Language Requirements:
Time Type:
Full time
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