Job Title:
Digital Analytics Technical Consultant – Developer
Job Description
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
We are seeking to hire a Digital Analytics Technical Consultant to join our full-time team as a full-time employee.
The ideal candidate we are looking for is a hardworking and highly motivated individual with strong technical implementation skills, solution architecture understanding, and excellent communication skills to join our team. The role is anchored around implementing measurement solutions across our digital customer touchpoints.
Responsibilities:
- Translate business requirements from stakeholder into detailed tracking specifications across digital experiences, including web and mobile apps.
- Refine and maintain, working with site tagging, pixel, and tracking strategies to support highly accurate, granular data collection.
- Ensure that all new and existing products and features have accurate measurement by overseeing validation of measurement on each device and verifying that all reports are populating as designed
- Create and maintain documentation such as data dictionaries, tracking specifications, and other requirements for ease of reference and knowledge sharing
- Utilize creative problem-solving skills, including the ability to articulate high-level technical solutions
- Easily communicate and break down highly complex data problems into simple, feasible solutions
- Responsible for the end-to-end delivery of analytics implementation projects
- Provide thought leadership for data collection and ways to standardize and reduce effort
- Effectively communicate the impact and correct prioritization of tracking bugs, enhancements, and issues
Qualifications:
- 5+ years of experience in Digital Analytics using and implementing Adobe solutions (Adobe Analytics, Target)
- Hands-on technical experience implementing analytics systems (Google Analytics 4 and Adobe), tag management tools (Google Tag Manager, Adobe Launch, or similar)
- Adobe Customer Journey Analytics experience and certification is a plus
- Experience with common coding languages (JavaScript, jQuery, Python)
- Agile experience and familiarity with JIRA or Azure DevOps
#ConcentrixCatalyst
#DigitalAnalytics
#AdobeAnalytics
#MX
#Mexico
Location:
MEX Work-at-Home
Language Requirements:
Time Type:
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