Operations Manager

Job Title:

Operations Manager

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
 We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Hybrid

The role

You will supports multiple service lines. Focusing on the administration and coordination of all service lines activities, the role is pivotal role in ensuring the smooth running of Business Operations.. You will report to our Regional Director

What you need to have is?

·      

·       Strong Microsoft skills including Excel.

·       A high degree of numeracy in order to work within financial frameworks

·       A high level of literacy

·    

You will have to:

·       Provide administrative support to Business Operations including: managing complex diary arrangements and complex enquiries, organising meetings, conferences, short courses, events and other Business Operations interventions and activities as directed.

·       Sourcing and negotiating terms for venues and accommodation for facilitators, delegates and employees and travel if required.

·       Managing incoming and outgoing mail, and organising and administrating certified courses in line with accreditation requirements as required by service line, ensuring a high level of customer care, quality of information and attention to detail is delivered at all times.

·       To set up and support courses, to recognise and appropriately resolve verbal or written enquiries, seeking advice from senior staff when required.

·       To competently and accurately use internal systems and all other essential office software.

To set up and maintain accurate records, systems and processes for the purpose of monitoring and reporting and to ensure all information held on training participants and training providers is correct and appropriate.

Location:

UK, Work at Home, GB

Language Requirements:

Time Type:

Full time

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