Job Title:
DIGITAL PROJECT MANAGER
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Hybrid
We are looking for a Digital Project Manager at Catalyst (Concentrix group), within a
30-strong digital agency created in 2007 and specialising in consulting, design and
development of digital products.
The agency is set to expand across EMEA and into new markets following the merger
between Webhelp and Concentrix.
Missions :
- Managing several digital projects: taking client briefs, formalizing proposals, providing
feedback, briefing in-house creative teams, managing UX/UI and development teams on
projects, etc.
- Support our customers in the strategic thinking and marketing of their digital products
(mobile apps, websites, innovation, customer journeys in the broadest sense of the term,
etc.), based on substantiated market data (market research, customer studies, benchmarks,
etc.).
- Develop business with our on-board customer portfolio by proposing new
routes and product developments (cross/up sell).
Required qualities :
- Analyze, summarize and be creative to put forward appropriate recommendations to our customers
- Strong ability to build rapport and connect with people at all levels, commercial knowledge and the ability to present ideas with real conviction (active listening, detailed understanding of needs, ability to challenge, ability to brief, relevance of responses)
- Knowledge of the challenges of digital transformation and a solid web culture (UX/UI
design, user experience, technology, etc.)
- Areal business orientation to develop new opportunities for our customers
- High level of rigour is required for this position
- Good communicator and public speaker
Background / profile :
- 3/4 years' experience in an agency or consulting firm
- Business school or equivalent
- Fluent in English and French is essential
Location:
FRA Paris - 3 rue d'Heliopolis
Language Requirements:
Time Type:
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