Customer Service Representative (Swedish language) - hybrid

Job Title:

Customer Service Representative (Swedish language) - hybrid

Job Description

The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Customer Service Representative in Tallinn or Tartu (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a part of our team, you will be responsible supporting a webhosting company's customers. Whether customers need to choose the right web hosting package, or want to know how to administer a server, our team is there to help. You will support Swedish speaking customers via calls and emails, and in the future even chats and social media.

Your qualifications

Concentrix is a great match if you:

• Are fluent in Swedish, both written and spoken

• Have good English language skills (min. B1/B2 level)

• Previous customer experience is considered an advantage

What’s in it for you

• Salary of 1885 Euros / Gross

• Bonus of up to 150 Euros /Gross

• Expenses subsidy of 60 Euros / NET a month to cover different personal expenses for phone, internet, parking and sports

• Extended health insurance

• Opportunity work in our offices in Tallinn, Tartu or from your home

• A schedule that is easy to combine with your everyday life: Mon - Fri: 09.30-18.00

• Paid training and support from day 1 to make sure you reach your best potential

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

 

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

EST -Work-at-Home

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents