Summary

Menager: quality and capacity performance (contractor KPIs), developing methodology and actions for QA improvement.

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The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g.…

The Manager II, Training & Quality oversees the strategic planning and execution of training and quality initiatives within the organization.…

Asegurar la formación integral de los asesores front, a través del diseño, ejecución y seguimiento de procesos de capacitación sobre…

The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g.…

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