{"id":896,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:17","modified_gmt":"2026-02-17T03:06:17","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/pl\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"896\" class=\"elementor elementor-896 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;dla rodzic\\u00f3w\\ndla student\\u00f3w\\nz domu\\nza granic\\u0105\\ndla lider\\u00f3w\\ndla odkrywc\\u00f3w\\ndla wszystkich&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">praca<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tdla&nbsp;rodzic\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;student\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tz&nbsp;domu\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tza&nbsp;granic\u0105\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;lider\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;odkrywc\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;wszystkich\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/pl\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Wyszukaj stanowisko lub s\u0142owo kluczowe\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Lokalizacja<\/option>\n                        <option value=\"\">Wszystkie kraje<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Algieria<\/option>\n                                                    <option value=\"Argentina\">Argentyna<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Belgium\">Belgia<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bo\u015bnia i Hercegowina<\/option>\n                                                    <option value=\"Brazil\">Brazylia<\/option>\n                                                    <option value=\"Bulgaria\">Bu\u0142garia<\/option>\n                                                    <option value=\"Canada\">Kanada<\/option>\n                                                    <option value=\"China\">Chiny<\/option>\n                                                    <option value=\"Colombia\">Kolumbia<\/option>\n                                                    <option value=\"Costa Rica\">Kostaryka<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Czechy<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Wybrze\u017ce Ko\u015bci S\u0142oniowej<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">Dominikana<\/option>\n                                                    <option value=\"Egypt\">Egipt<\/option>\n                                                    <option value=\"El Salvador\">Salwador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Francja<\/option>\n                                                    <option value=\"Georgia\">Gruzja<\/option>\n                                                    <option value=\"Germany\">Niemcy<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Grecja<\/option>\n                                                    <option value=\"Guatemala\">Gwatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">W\u0119gry<\/option>\n                                                    <option value=\"India\">Indie<\/option>\n                                                    <option value=\"Indonesia\">Indonezja<\/option>\n                                                    <option value=\"Ireland\">Irlandia<\/option>\n                                                    <option value=\"Italy\">W\u0142ochy<\/option>\n                                                    <option value=\"Jamaica\">Jamajka<\/option>\n                                                    <option value=\"Japan\">Japonia<\/option>\n                                                    <option value=\"Jordan\">Jordania<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u0141otwa<\/option>\n                                                    <option value=\"Lithuania\">Litwa<\/option>\n                                                    <option value=\"Madagascar\">Madagaskar<\/option>\n                                                    <option value=\"Malaysia\">Malezja<\/option>\n                                                    <option value=\"Mexico\">Meksyk<\/option>\n                                                    <option value=\"Morocco\">Maroko<\/option>\n                                                    <option value=\"Netherlands\">Holandia<\/option>\n                                                    <option value=\"New Zealand\">Nowa Zelandia<\/option>\n                                                    <option value=\"Nicaragua\">Nikaragua<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">Norwegia<\/option>\n                                                    <option value=\"Peru\">Peru<\/option>\n                                                    <option value=\"Philippines\">Filipiny<\/option>\n                                                    <option value=\"Poland\">Polska<\/option>\n                                                    <option value=\"Portugal\">Portugalia<\/option>\n                                                    <option value=\"Romania\">Rumunia<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabia Saudyjska<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapur<\/option>\n                                                    <option value=\"Slovakia\">S\u0142owacja<\/option>\n                                                    <option value=\"South Africa\">Republika Po\u0142udniowej Afryki<\/option>\n                                                    <option value=\"Spain\">Hiszpania<\/option>\n                                                    <option value=\"Suriname\">Surinam<\/option>\n                                                    <option value=\"Sweden\">Szwecja<\/option>\n                                                    <option value=\"Switzerland\">Szwajcaria<\/option>\n                                                    <option value=\"Thailand\">Tajlandia<\/option>\n                                                    <option value=\"Tunisia\">Tunezja<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Zjednoczone Emiraty Arabskie<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">Stany Zjednoczone<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnych<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, powszechnymi schematami rekrutacji oraz tym, co mo\u017cesz zrobi\u0107, aby zg\u0142osi\u0107 dzia\u0142ania, kt\u00f3re uwa\u017casz za oszustwo. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Czytaj wi\u0119cej<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWybrane specjalnie dla Ciebie \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Poznaj korzy\u015bci z prze\u0142omowej kariery <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Wyczy\u015b\u0107 wszystko<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">J\u0119zyk<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Wszystkie j\u0119zyki<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Miasto<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Wszystkie miasta<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Kategoria<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Wszystkie kategorie<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Aplikuj (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"791\",\"campaign_id\":\"24760\",\"campaign_title\":\"Quality Evaluator R1758989\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst\",\"street\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"address\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Quality Evaluator is a temporary assignment or training role (aligned w\/the Agent CL11) responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world\u00a0to\u00a0future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><u><span>Your key priorities and responsibilities include:<\/span><\/u><\/b><\/p><p><\/p><div><div><div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 High-performance delivery on all quality parameters.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Audit transactions on Product\/process and other required parameters.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Conduct audits and feedback for the targeted population with the objective of improving scores.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Effective Planning and Prioritization to drive performance.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Effectively share knowledge through timely closure of all client\/quality updates.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Drive Continuous Improvement in the team along with metrics improvement.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Customer\/Client Interactions.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Data Collection and Analysis.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Data analysis and making designated reports\/decks.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Participate in calibrations to ensure consistent scoring &amp; feedback delivery approach.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Make recommendations and drive improvement.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Provide mentorship to new hires.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Reduce learning curve and help enhance product\/process knowledge of new joinees.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Ensure that internal policies, procedures, and compliance regulations are being followed.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 By using knowledge of process, proactively identify areas of concern and highlight to relevant stakeholders.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Prepare TNA, publish and execute for 100% closure.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Real Time Support (Production\/Live Support) on the floor as per the business requirement.<\/span><\/p><p><\/p><\/div><div><p><b><u><span>Essential Skills \/ Expertise required: -<\/span><\/u><\/b><\/p><p><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Experience in customer care(voice) - Hospital Business Desired<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Must have the ability to work under pressure.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Understanding of Audit &amp; Coaching process.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Excellent writing and comprehension skills.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Ability to observe, analyse and give constructive feedback.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Presentation, Feedback &amp; Coaching skills.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Hands on experience on MS-Office; preferably on MS-Excel, Power Point.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Effective problem-solving skills.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Highly energetic &amp; enthusiastic.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Interpersonal skills and Teamwork<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Analytical Skills \/ Quantitative skills<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Process orientation &amp; structured thinking.<\/span><\/p><\/div><p><span>\u00a0<\/span><\/p><p><b><u><span>Disclaimers:-<\/span><\/u><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>The above statements are intended\u00a0to\u00a0describe the general nature and level of work\u00a0being performed by people assigned\u00a0to\u00a0this job. They are not intended\u00a0to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/span><\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1758989\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T22:14:00.376+08:00\",\"created_at\":\"2026-08-26T22:12:58.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Quality-Analyst_R1758989\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-PARAD-01\",\"wid\":\"302323f251c20109e6ee8a50b80b8725\",\"descriptor\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nikita.malunjkar@concentrix.com\"},\"first_name\":\"Malunjkar, Nikita\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"103126000\",\"wid\":\"25da2954ab951012848a6bc311f00000\",\"descriptor\":\"Nikita Malunjkar (103126000)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Quality-Analyst_R1758989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Quality-Analyst_R1758989\/apply\",\"job_requisition_id\":\"R1758989\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pallavi.khandelwal@concentrix.com\"},\"first_name\":\"Pallavi Khandelwal (159956)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1758989\",\"wid\":\"ec6a07337daa1027f75db433f84b0000\",\"descriptor\":\"Quality Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associate&#39;s Degree in related field from a four-year college or university with 1 - 3 Years of Experience preferred.<\/li><li>Detail-oriented.<\/li><li>Ability to multi-task and meet timelines on deliverables.<\/li><li>Proficient in<span>\u00a0 <\/span>Microsoft Office.<\/li><li>Effective communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"792\",\"campaign_id\":\"24758\",\"campaign_title\":\"Recruiter II R1749290\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II\",\"street\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"address\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p><b>Role and Key Responsibilities:<\/b><\/p><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><\/ul><p><\/p><p><b>Key skills &amp; knowledge:<\/b><\/p><ul><li>4&#43; years of relevant experience with Banking domain<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p><\/p><p><b>Education \u2013 Graduate<\/b><\/p><p><\/p><p><b>Disclaimer: -<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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They are not intended\u00a0to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<div><p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><\/div><div><p><\/p><p><span>The Team Lead will oversee a team of contact center agents handling patient inquiries, appointment scheduling, insurance verification, and triage support. This role is responsible for team performance, ensuring strict adherence to healthcare regulations, maintaining quality standards and fostering an empathetic, patient-first culture.<\/span><\/p><\/div><div><p><\/p><p><b><span>Role and Key Responsibilities:<\/span><\/b><\/p><p><\/p><\/div><div><p><span>\u00b7 Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/span><\/p><\/div><div><p><span>\u00b7 Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly target<\/span><\/p><\/div><div><p><span>\u00b7 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/span><\/p><\/div><div><p><span>\u00b7 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/span><\/p><\/div><div><p><span>\u00b7 Communicate expectations to employees and provide timely updates<\/span><\/p><\/div><div><p><span>\u00b7 Provide subject matter expertise in handling escalated customer calls as needed<\/span><\/p><\/div><div><p><span>\u00b7 Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/span><\/p><\/div><div><p><span>\u00b7 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/span><\/p><\/div><div><p><span>\u00b7 Promote the Concentrix values through both behaviour and attitude, including being an advocate for team members<\/span><\/p><\/div><div><p><\/p><p><b><span>Candidate Profile :<\/span><\/b><\/p><p><\/p><\/div><div><p><span>\u00b7 Associate&#39;s degree in related field (hospital\/healthcare) with two to four years of relevant experience preferred<\/span><\/p><\/div><div><p><span>\u00b7 Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/span><\/p><\/div><div><p><span>\u00b7 An empathetic, operationally sharp contact centre supervisor exceling at balancing fast-paced metric management (AHT, FCR, Service Level, Appointment booking, Conversion etc.) with strict compliance, patient privacy and compassionate service delivery.<\/span><\/p><\/div><div><p><span>\u00b7 Work well under pressure and follow through on items to completion<\/span><\/p><\/div><div><p><span>\u00b7 Act as the primary point of contact for complex patient queries, high-priority grievances, or urgent medical scheduling escalations and Doctors\/Hospital<\/span><\/p><\/div><div><p><span>\u00b7 Strong communication skills, both written and verbal<\/span><\/p><\/div><div><p><span>\u00b7 Strong emotional intelligence and crisis communication skills,<\/span><\/p><\/div><div><p><span>\u00b7 Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/span><\/p><\/div><div><p><span>\u00b7 Ability to mentor, coach and provide direction to a team of employees<\/span><\/p><\/div><div><p><span>\u00b7 Willingness to work a flexible schedule basis 24\/7 shifts<\/span><\/p><\/div><div><p><\/p><p><b><span>Educational Qualification<\/span><\/b><span>: Graduate<\/span><\/p><\/div><p><\/p><p><b><u><span>Disclaimers:-<\/span><\/u><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><span>The above statements are intended\u00a0to\u00a0describe the general nature and level of work\u00a0being performed by people assigned\u00a0to\u00a0this job. They are not intended\u00a0to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/span><\/p>\",\"ats_external_id\":\"R1758881\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T16:06:44.335+08:00\",\"created_at\":\"2026-08-26T16:05:42.355+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDcwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Team-Leader_R1758881\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-PARAD-01\",\"wid\":\"302323f251c20109e6ee8a50b80b8725\",\"descriptor\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pynskhemlang.lamare@concentrix.com\"},\"first_name\":\"Lamare, Pynskhemlang\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101936783\",\"wid\":\"0bbbbb1a715e010939c71c4d4d160000\",\"descriptor\":\"Pynskhemlang Lamare (101936783)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384614\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Team-Leader_R1758881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Team-Leader_R1758881\/apply\",\"job_requisition_id\":\"R1758881\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pallavi.khandelwal@concentrix.com\"},\"first_name\":\"Pallavi Khandelwal (159956)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758881\",\"wid\":\"217cb853583b1027e542a3ede4dc0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2010\",\"campaign_id\":\"req-7bfa9e267c8de537\",\"campaign_title\":\"Customer Service \/ Inside Sales Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Inside Sales Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oshawa, ON, as a Customer Service \/ Inside Sales Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Inside Sales Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Inside Sales Representative, you will:<\/p><ul><li><p>Handle inbound calls focusing on customer retention<\/p><\/li><li><p>Explain products and\/or services to up sell and cross sell to new and current customers<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><\/li><li><p>Maintain basic knowledge of client products and services<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Inside Sales Representative role include:<\/p><ul><li><p>1 year of customer service and sales experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based applications)<\/p><\/li><li><p>The flexibility to work a minimum of a 40-hour work week.<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17.75 - $22.19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-7bfa9e267c8de537\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-26T13:07:39.905Z\",\"created_at\":\"2026-08-26T13:07:39.673Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/33YPBYCF22HF23DM2ZF7CPRK4FV18YGB\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/33YPBYCF22HF23DM2ZF7CPRK4FV18YGB\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"798\",\"campaign_id\":\"24694\",\"campaign_title\":\"Associate, Renewal Sales R1757885\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Renewals Sales - Trilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. 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communication is outbound<\/span><\/span><\/li><li><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><\/li><li><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><\/li><li><span><span>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/span><\/span><\/li><li><span><span>Work with a team and report directly to a Sales Manager<\/span><\/span><\/li><\/ul><p><span><span><b>You have:<\/b><\/span><\/span><\/p><ul><li><span><span>1.5&#43; years of experience working in a customer service or sales capacity<\/span><\/span><\/li><li>Availability to work in a hybird modality<\/li><li><span><span>Highschool diploma, mandatory<\/span><\/span><\/li><li><span><span>Experience working with Salesforce.com or similar 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Senior FCC \/ RF Infrastructure Analyst<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><p><\/p><p><b>Job Description<\/b><br \/>We are seeking a detail-oriented and technically curious Senior FCC \/ RF Infrastructure Analyst to support critical FCC and RF licensing activities across wireless and microwave network environments. In this role, you will lead regulatory support efforts including licensing, renewals, modifications, and compliance documentation, while serving as a key coordination point across engineering, legal, vendors, and field teams. This position also offers the opportunity to grow into RF path analysis and microwave design support, making it ideal for a professional who combines regulatory rigor with a strong interest in technical network engineering.<\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Support FCC-related licensing activities, including new applications, renewals, modifications, and associated regulatory documentation<\/p><\/li><li><p>Assist with spectrum coordination and compliance activities for wireless and microwave systems<\/p><\/li><li><p>Partner with internal engineering, legal, and external vendors to support timely and accurate regulatory submissions<\/p><\/li><li><p>Track licensing records, project milestones, assets, and installation status to help ensure smooth project execution<\/p><\/li><li><p>Serve as a technical coordination point between engineering teams and internal field technicians during deployment activities<\/p><\/li><li><p>Help resolve issues through proactive communication, documentation, and cross-functional collaboration<\/p><\/li><li><p>Support execution of infrastructure projects by maintaining clear status updates and coordinating next steps across stakeholders<\/p><\/li><li><p>Learn and assist with RF path analysis for microwave and point-to-point systems<\/p><\/li><li><p>Support path feasibility reviews, basic link budget analysis, and design validation activities<\/p><\/li><li><p>Contribute to engineering documentation, technical artifacts, and project records as skills and experience continue to grow<\/p><\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li><p>Experience with FCC and RF licensing, renewals, modifications, and regulatory processes<\/p><\/li><li><p>Background in telecommunications, wireless, or microwave network environments<\/p><\/li><li><p>Strong documentation skills with exceptional attention to detail and a disciplined approach to regulatory compliance<\/p><\/li><li><p>Ability to coordinate effectively with cross-functional teams, including engineering, legal, vendors, and field operations<\/p><\/li><li><p>Clear written and verbal communication skills with the ability to manage multiple priorities in a fast-paced environment<\/p><\/li><li><p>Working knowledge of wireless or microwave systems and spectrum coordination practices<\/p><\/li><li><p>Exposure to RF path analysis, microwave design tools, or related engineering workflows preferred<\/p><\/li><li><p>Interest in learning RF path engineering concepts, including feasibility reviews, link budgets, and design validation<\/p><\/li><li><p>Experience supporting technical deployments, installation tracking, or infrastructure project coordination preferred<\/p><\/li><li><p>Demonstrated ability to work collaboratively, solve problems, and adapt as project needs evolve<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $ 92,250 to $117,800 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/30\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<br \/>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1758838\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-26T08:06:26.503+08:00\",\"created_at\":\"2026-08-26T06:05:04.048+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Infrastructure-Analyst_R1758838-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Network\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Global Network\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0368\",\"descriptor\":\"Sr. Network Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384582\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Infrastructure-Analyst_R1758838-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Infrastructure-Analyst_R1758838-6\/apply\",\"job_requisition_id\":\"R1758838\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.heredia@concentrix.com\"},\"first_name\":\"Sarah Heredia Jimenez (103119304)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758269\",\"wid\":\"0800da3eb1981027c5751212bd760000\",\"descriptor\":\"Specialist, Account Manager - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2011\",\"campaign_id\":\"req-c6dd9732b27ac202\",\"campaign_title\":\"Emergency Services Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oshawa, ON, as an Emergency Services Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you will:<\/p><ul><li><p>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/p><\/li><li><p>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/p><\/li><li><p>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for Emergency Services Representative role include:<\/p><ul><li><p>College 911 Communications\/Public Safety Diploma or course completion<\/p><\/li><li><p>Police, Fire, or Paramedic programs<\/p><\/li><li><p>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/p><\/li><li><p>Emergency Service Volunteer<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $31.84 - $36.79\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-c6dd9732b27ac202\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-25T19:04:19.778Z\",\"created_at\":\"2026-08-25T18:29:46.469Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9GYDMDJ0QC7HFQMWF9YTRP6HC67F99AK\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9GYDMDJ0QC7HFQMWF9YTRP6HC67F99AK\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"801\",\"campaign_id\":\"24636\",\"campaign_title\":\"Team Leader, Operations R1758511\",\"campaign_type\":\"job_application\",\"job_title\":\"Teamleader (m\/w\/d) Customer Care - 100% Homeoffice\",\"street\":\"HUN Work-at-Home\",\"address\":\"HUN Work-at-Home\",\"city\":\"Budapest\",\"state\":null,\"postal_code\":\"1114\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><b>Du sprichst Deutsch und lebst in Ungarn?<\/b>\u00a0Dann ist unsere 100% Remote Stelle als <b>Teamleader (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich!<\/p><p>In dieser Position f\u00fchrst du fachlich und disziplinarisch ein Customer-Care-Team. Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | 100% Homeoffice in Ungarn | Montag \u2013 Sonntag | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Teamleader (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst<\/p><\/li><li><p>die Anforderungen an einen <b>Remote-Arbeitsplatz<\/b> erf\u00fcllen kannst<\/p><\/li><li><p>bereit bist f\u00fcr ausgew\u00e4hlte Termine am <b>Standort P\u00e9cs<\/b> zu arbeiten<\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Einen <b>Homeoffice-Arbeitsplatz ab dem 2. Arbeitstag<\/b> - die n\u00f6tige Hardware wird dir am deinem 1. Arbeitstag an unserem Standort in P\u00e9cs \u00fcbergeben<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>100% Homeoffice in Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#WAH<\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758511\",\"location\":\"Budapest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:41.304+08:00\",\"created_at\":\"2026-08-25T16:05:37.770+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care---100--Homeoffice_R1758511\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Budapest\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"1114\",\"primary_location\":{\"id\":\"HU-WAH-HUNGA-01\",\"wid\":\"4f1d16a484f00104092847833f970000\",\"descriptor\":\"HUN Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384436\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care---100--Homeoffice_R1758511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care---100--Homeoffice_R1758511\/apply\",\"job_requisition_id\":\"R1758511\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758511\",\"wid\":\"eb3144221e5410279642ca308c400000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"802\",\"campaign_id\":\"24635\",\"campaign_title\":\"Operations Manager I R1758505\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager (m\/w\/d) Customer Care - 100% Homeoffice\",\"street\":\"HUN Work-at-Home\",\"address\":\"HUN Work-at-Home\",\"city\":\"Budapest\",\"state\":null,\"postal_code\":\"1114\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p>Du suchst einen\u00a0<b>abwechslungsreichen Job mit Flexibilit\u00e4t und Verantwortung? <\/b><\/p><p>Dann ist unsere 100% Remote Stelle als <b>Operations Manager (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich! In dieser Rolle leitest du ein nationales und internationales Team und arbeitest mit deinem F\u00fchrungsteam daran, Prozesse kontinuierlich zu verbessern, effizienter zu gestalten und das Kundenerlebnis auf ein neues Level zu heben.<\/p><p><\/p><p><b>Wir bieten folgende Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | 100% Homeoffice in Ungarn | Montag \u2013 Freitag | 5-Tage-Woche | Inbound | Ungarisch, Deutsch, Englisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Operations Manager (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>Die Verantwortung f\u00fcr einen\u00a0<b>reibungslosen, effizienten und qualit\u00e4tsorientierten Ablauf aller operativen Multi-Channel-Aktivit\u00e4ten<\/b>\u00a0\u00fcbernehmen.<\/p><\/li><li><p>Relevante\u00a0<b>KPIs analysieren<\/b>,\u00a0<b>Ma\u00dfnahmen ableiten<\/b>\u00a0und diese erfolgreich in operative Prozesse umsetzen.\u00a0<\/p><\/li><li><p>Die\u00a0<b>Qualit\u00e4tssicherung<\/b>\u00a0verantworten und bestehende Prozesse kontinuierlich weiterentwickeln.\u00a0\u00a0\u00a0<\/p><\/li><li><p>Die\u00a0<b>Kostenstellenverantwortung<\/b>\u00a0\u00fcbernehmen und Ressourcen unter finanziellen, personellen und r\u00e4umlichen Gesichtspunkten planen.<\/p><\/li><li><p>Den\u00a0<b>Auftraggeber(n) eng begleiten<\/b>,\u00a0<b>Optimierungs- und Wachstumspotentiale identifizieren<\/b>\u00a0und diese gemeinsam mit dem Auftraggeber umsetzen.<\/p><\/li><li><p>Alle\u00a0<b>operativen Prozesse in unseren Inbound-, Outbound-, Sales- und Service-Kampagnen (B2B und B2C<\/b>) organisieren, steuern und kontrollieren.<\/p><\/li><li><p><b>Umsatzstrategien<\/b>\u00a0f\u00fcr Kundenprojekte entwickeln und deren Umsetzung begleiten.<\/p><\/li><li><p>Unser\u00a0<b>Team in P\u00e9cs und ungarnweit<\/b>\u00a0sowohl fachlich als auch disziplinarisch f\u00fchren und mit anderen <b>internationalen Standorten und Teams<\/b>\u00a0remote fachlich zusammenarbeiten.<\/p><\/li><li><p>Regelm\u00e4\u00dfig\u00a0<b>Mitarbeitergespr\u00e4che<\/b>, Entwicklungs- und Feedbackgespr\u00e4che f\u00fchren.<\/p><\/li><li><p>Unsere\u00a0<b>Unternehmenswerte<\/b>\u00a0leben, deren Umsetzung steuern und f\u00fcr deren Einhaltung sorgen.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Ungarisch, Deutsch- und Englischkenntnisse in Wort und Schrift<\/b>\u00a0mitbringst.<\/p><\/li><li><p>Idealerweise ein abgeschlossenes\u00a0<b>Hochschulstudium oder eine vergleichbare Ausbildung<\/b>\u00a0hast.<\/p><\/li><li><p>\u00dcber\u00a0<b>mehrj\u00e4hrige F\u00fchrungserfahrung in der Customer-Care-Branche<\/b>\u00a0verf\u00fcgst.<\/p><\/li><li><p>Die Anforderungen an einen <b>Remote-Arbeitsplatz<\/b> erf\u00fcllen kannst.<\/p><\/li><li><p>Bereit bist f\u00fcr ausgew\u00e4hlte Termine am <b>Standort in P\u00e9cs<\/b> zu arbeiten.<\/p><\/li><li><p>Eine\u00a0<b>proaktive, gestaltende F\u00fchrungspers\u00f6nlichkeit<\/b>\u00a0bist, die kommunikativ stark, empathisch, aber auch hartn\u00e4ckig und durchsetzungsf\u00e4hig ist.<\/p><\/li><li><p>Dich in einem\u00a0<b>internationalen Konzernumfeld<\/b>\u00a0wohlf\u00fchlst und trotzdem t\u00e4glich ein St\u00fcck \u201eStart-up-Mentalit\u00e4t\u201c lebst.<\/p><\/li><li><p>Entscheidungen\u00a0<b>klar, transparent und nachvollziehbar kommunizierst<\/b>\u00a0\u2013 und auch in\u00a0<b>herausfordernden Situationen<\/b>\u00a0einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Einen <b>Homeoffice-Arbeitsplatz ab deinem 2. Arbeitstag<\/b> - die n\u00f6tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P\u00e9cs \u00fcbergeben.<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>100% Homeoffice in Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758505\",\"location\":\"Budapest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:41.258+08:00\",\"created_at\":\"2026-08-25T16:05:37.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Operations-Manager--m-w-d--Customer-Care---100--Homeoffice_R1758505\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Budapest\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"1114\",\"primary_location\":{\"id\":\"HU-WAH-HUNGA-01\",\"wid\":\"4f1d16a484f00104092847833f970000\",\"descriptor\":\"HUN Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384463\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Operations-Manager--m-w-d--Customer-Care---100--Homeoffice_R1758505\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Operations-Manager--m-w-d--Customer-Care---100--Homeoffice_R1758505\/apply\",\"job_requisition_id\":\"R1758505\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758505\",\"wid\":\"b24e98bc6551102794a03769f8ef0000\",\"descriptor\":\"Operations Manager (m\/w\/d) Customer Care - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"803\",\"campaign_id\":\"24634\",\"campaign_title\":\"Operations Manager I R1758503\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager (m\/w\/d) Customer Care\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p>Du suchst einen\u00a0<b>abwechslungsreichen Job mit Flexibilit\u00e4t und Verantwortung? <\/b>Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p><\/p><p>Wir suchen einen motivierten\u00a0<b>Operations Manager (m\/w\/d) Customer Care<\/b>,\u00a0der gemeinsam mit uns neue Ma\u00dfst\u00e4be im Kundenservice setzt. In dieser Rolle leitest du ein nationales und internationales Team und arbeitest mit deinem F\u00fchrungsteam daran, Prozesse kontinuierlich zu verbessern, effizienter zu gestalten und das Kundenerlebnis auf ein neues Level zu heben.<\/p><p><\/p><p><b>Wir bieten folgende Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs | Montag \u2013 Freitag | 5-Tage-Woche | Inbound | Ungarisch, Deutsch, Englisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Operations Manager (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>Die Verantwortung f\u00fcr einen\u00a0<b>reibungslosen, effizienten und qualit\u00e4tsorientierten Ablauf aller operativen Multi-Channel-Aktivit\u00e4ten<\/b>\u00a0\u00fcbernehmen.<\/p><\/li><li><p>Relevante\u00a0<b>KPIs analysieren<\/b>,\u00a0<b>Ma\u00dfnahmen ableiten<\/b>\u00a0und diese erfolgreich in operative Prozesse umsetzen.\u00a0<\/p><\/li><li><p>Die\u00a0<b>Qualit\u00e4tssicherung<\/b>\u00a0verantworten und bestehende Prozesse kontinuierlich weiterentwickeln.\u00a0\u00a0\u00a0<\/p><\/li><li><p>Die\u00a0<b>Kostenstellenverantwortung<\/b>\u00a0\u00fcbernehmen und Ressourcen unter finanziellen, personellen und r\u00e4umlichen Gesichtspunkten planen.<\/p><\/li><li><p>Den\u00a0<b>Auftraggeber(n) eng begleiten<\/b>,\u00a0<b>Optimierungs- und Wachstumspotentiale identifizieren<\/b>\u00a0und diese gemeinsam mit dem Auftraggeber umsetzen.<\/p><\/li><li><p>Alle\u00a0<b>operativen Prozesse in unseren Inbound-, Outbound-, Sales- und Service-Kampagnen (B2B und B2C<\/b>) organisieren, steuern und kontrollieren.<\/p><\/li><li><p><b>Umsatzstrategien<\/b>\u00a0f\u00fcr Kundenprojekte entwickeln und deren Umsetzung begleiten.<\/p><\/li><li><p>Unser\u00a0<b>Team in P\u00e9cs und ungarnweit<\/b>\u00a0sowohl fachlich als auch disziplinarisch f\u00fchren und mit anderen <b>internationalen Standorten und Teams<\/b>\u00a0remote fachlich zusammenarbeiten.<\/p><\/li><li><p>Regelm\u00e4\u00dfig\u00a0<b>Mitarbeitergespr\u00e4che<\/b>, Entwicklungs- und Feedbackgespr\u00e4che f\u00fchren.<\/p><\/li><li><p>Unsere\u00a0<b>Unternehmenswerte<\/b>\u00a0leben, deren Umsetzung steuern und f\u00fcr deren Einhaltung sorgen.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>Bereit bist, haupts\u00e4chlich am\u00a0<b>Standort in P\u00e9cs<\/b>\u00a0zu arbeiten \u2013 gelegentliches Homeoffice ist nach Absprache m\u00f6glich.<\/p><\/li><li><p><b>Sehr gute Ungarisch, Deutsch- und Englischkenntnisse in Wort und Schrift<\/b>\u00a0mitbringst.<\/p><\/li><li><p>Idealerweise ein abgeschlossenes\u00a0<b>Hochschulstudium oder eine vergleichbare Ausbildung<\/b>\u00a0hast.<\/p><\/li><li><p>\u00dcber\u00a0<b>mehrj\u00e4hrige F\u00fchrungserfahrung in der Customer-Care-Branche<\/b>\u00a0verf\u00fcgst.<\/p><\/li><li><p>Eine\u00a0<b>proaktive, gestaltende F\u00fchrungspers\u00f6nlichkeit<\/b>\u00a0bist, die kommunikativ stark, empathisch, aber auch hartn\u00e4ckig und durchsetzungsf\u00e4hig ist.<\/p><\/li><li><p>Dich in einem\u00a0<b>internationalen Konzernumfeld<\/b>\u00a0wohlf\u00fchlst und trotzdem t\u00e4glich ein St\u00fcck \u201eStart-up-Mentalit\u00e4t\u201c lebst.<\/p><\/li><li><p>Entscheidungen\u00a0<b>klar, transparent und nachvollziehbar kommunizierst<\/b>\u00a0\u2013 und auch in\u00a0<b>herausfordernden Situationen<\/b>\u00a0einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758503\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:38.230+08:00\",\"created_at\":\"2026-08-25T16:05:37.231+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Operations-Manager--m-w-d--Customer-Care_R1758503\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384418\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Operations-Manager--m-w-d--Customer-Care_R1758503\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Operations-Manager--m-w-d--Customer-Care_R1758503\/apply\",\"job_requisition_id\":\"R1758503\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758503\",\"wid\":\"adb5baf87ff410370c3bf33ac5550000\",\"descriptor\":\"Operations Manager (m\/w\/d) Customer Care\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"804\",\"campaign_id\":\"24633\",\"campaign_title\":\"Team Leader, Operations R1758510\",\"campaign_type\":\"job_application\",\"job_title\":\"Teamleader (m\/w\/d) Customer Care\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><b>Du sprichst Deutsch und lebst in Ungarn?<\/b>\u00a0Dann ist unsere Stelle als <b>Teamleader (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich!<\/p><p>In dieser Position f\u00fchrst du fachlich und disziplinarisch ein Customer-Care-Team. Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs | Montag \u2013 Sonntag | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Teamleader (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst<\/p><\/li><li><p>bereit bist, an unserem <b>Standort in P\u00e9cs<\/b> zu arbeiten<\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758510\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:38.213+08:00\",\"created_at\":\"2026-08-25T16:05:36.909+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1758510\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384425\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1758510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1758510\/apply\",\"job_requisition_id\":\"R1758510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758510\",\"wid\":\"9a79ac1944bb10370dd0a628b4f50000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1611\",\"campaign_id\":\"1112\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ VF Wholesale Sales_new_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) Vertrieb- & Retention Hotline\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) <\/strong>in der <strong>Vertrieb- &amp; Retention Hotline<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch <strong>Provision: durchschnittlich 900,00 &euro; brutto\/Monat und mehr<\/strong><\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag 09:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du ber&auml;tst Kunden bei ihren <strong>Vertragsverl&auml;ngerungen<\/strong><\/li>\\n<li>Dank deiner <strong>&uuml;berzeugenden Art, <\/strong>machst du jedem Kunden ein<strong> individuelles Angebot<\/strong><\/li>\\n<li><strong>Biete passende L&ouml;sungen an <\/strong>und k&uuml;mmer du dich sowohl um<strong> Kundenzufriedenheit <\/strong>als auch um<strong> Kundenbindung<\/strong><\/li>\\n<li>interessierte Anrufer und <strong>Neukunden<\/strong> ber&auml;tst du zu den <strong>aktuellen Tarifen und Aktionen<\/strong><\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><span data-teams=\\\"true\\\">Du kommunizierst <strong>wertsch&auml;tzend<\/strong>, auf Augenh&ouml;he und &uuml;berzeugst mit <strong>zielorientierter Gespr&auml;chsf&uuml;hrung<\/strong><\/span><\/li>\\n<li>Du besitzt <strong>Technisches Know-how <\/strong>gepaart mit einer<strong> starken Vertriebsorientierung<\/strong><\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC <\/strong>und kennst dich mit Mobilfunk aus<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice oder Vertrieb? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1112\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T16:12:34.608+02:00\",\"created_at\":\"2026-08-25T16:00:41.546+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEy?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1670\",\"campaign_id\":\"1567\",\"campaign_title\":\" Tandem FA O2C SR \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior O2C Specialist (French-speaking) \u2013 Med Equipment Project\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Senior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Senior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/li>\\n<li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/li>\\n<li>Manage customer and internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/li>\\n<li>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/li>\\n<li>Drive process automation, standardization, and efficiency initiatives.<\/li>\\n<li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/li>\\n<li>Train and mentor junior O2C specialists to build a strong team.<\/li>\\n<li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 5&ndash;7 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role.<\/li>\\n<li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have excellent stakeholder management and negotiation skills.<\/li>\\n<li>Have hands-on experience in ERP systems (SAP\/Oracle\/NetSuite\/Workday).<\/li>\\n<li>Have exposure to global business environments and multi-currency transactions.<\/li>\\n<li>Have leadership and mentoring capabilities.<\/li>\\n<li>Have advanced Excel and Reporting Skills<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1567\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T12:03:05.282+01:00\",\"created_at\":\"2026-08-25T12:02:02.940+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1526\",\"campaign_id\":\"1012\",\"campaign_title\":\"Advisor II, B2B Sales R1758521\",\"campaign_type\":\"job_application\",\"job_title\":\"Account manager - (French Speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Account Manager \",\"long_description\":\"<div><p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager Hybrid<\/b> in Barcelona you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Account Manager <\/b>on our team, you will:\u00a0\u00a0<\/p><p><\/p><ul><li><span>Achieving specific sales targets and maximizing sale opportunities on each and every call<\/span><\/li><li><span>Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/span><\/li><li><span>Maintain broad knowledge of products, pricing, promotions, and procedures<\/span><\/li><li><span>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/span><\/li><li><span>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li><li><span>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/span><\/li><li><span>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/span><\/li><li><span>Prepare complete and accurate work including appropriately notating accounts as required<\/span><\/li><li><span>Participate in activities designed to improve customer satisfaction and sales performance<\/span><\/li><li><span>Answer billing questions by talking through components of customer accounts<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><ul><li><span>High school diploma with six months of sales experience preferred<\/span><\/li><li><span>Ability to effectively communicate, both written and verbally<\/span><\/li><li><span>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/span><\/li><li><span>Basic computer navigation skills and PC Knowledge<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Able to rotate shifts, as needed<\/span><\/li><li><span>Based on location and\/or program, additional experience\/skills may be required<\/span><\/li><\/ul><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/p>\u00a0<p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p><span>-<span>\u00a0 <\/span><\/span><span>Native level of French plus advance level of English<\/span><\/p><p>- Have a solid Sales Background (outbound environment)\u00a0<\/p><p>- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Thursday from 09:30 - 18:30 Friday 09:30 - 17:30<\/p><p>- Salary 21.376 euros gross\/year &#43; up to 5.500 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Great office location in Barcelona (hybrid after 2 months)<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><div><p><\/p><\/div><ul><li><ul><li><\/li><\/ul><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1758521\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-26T10:05:35.272+02:00\",\"created_at\":\"2026-08-25T10:05:35.285+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEy?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEy\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384550\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-manager----French-Speaking----Hybrid---HS03_R1758521\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-manager----French-Speaking----Hybrid---HS03_R1758521\/apply\",\"job_requisition_id\":\"R1758521\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758521\",\"wid\":\"010dc55cc809102798f430b33fef0000\",\"descriptor\":\"Account manager - (French Speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"805\",\"campaign_id\":\"24623\",\"campaign_title\":\"Sr. Product Manager (TCF) R1758382\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Technical Product Owner (Salesforce)\",\"street\":\"USA WA Work-at-Home\",\"address\":\"USA WA Work-at-Home\",\"city\":\"USA\",\"state\":\"Washington\",\"postal_code\":\"98501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<h3><b>LOCATION: US- Washington (Preferred) or Texas (On-site)<\/b><\/h3><p><\/p><p>Technical Product Owner (Salesforce)<\/p><p>We are seeking a strategic and hands-on Technical Product Owner (TPO) with strong expertise in Salesforce Sales Cloud to lead the evolution of our CRM capabilities. In this role, you will connect business priorities with technical delivery, shaping scalable Salesforce solutions that improve user experience, enable operational excellence, and drive measurable business value. You will work cross-functionally with stakeholders, architects, developers, and administrators to define priorities, optimize delivery, and continuously enhance platform performance and adoption.<\/p><p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Serve as the primary liaison between business stakeholders and the Salesforce development team, ensuring alignment between business goals and technical execution.<\/li><li>Own and manage the Salesforce product backlog, prioritizing initiatives based on business value, strategic objectives, and delivery readiness.<\/li><li>Translate business needs into well-defined user stories, functional requirements, and acceptance criteria.<\/li><li>Partner with Salesforce developers, architects, and administrators to design and deliver scalable, efficient, and user-centered solutions.<\/li><li>Drive the implementation of enhancements and new capabilities within Sales Cloud and, where applicable, Service Cloud.<\/li><li>Support ongoing platform optimization by improving data integrity, system usability, performance, and end-user adoption.<\/li><li>Lead Agile ceremonies including sprint planning, backlog refinement, stakeholder demos, and release readiness discussions.<\/li><li>Monitor KPIs, user feedback, and operational outcomes to inform roadmap planning and continuous improvement efforts.<\/li><li>Help ensure solutions are delivered in line with Salesforce best practices, governance standards, and business requirements.<\/li><li>Collaborate across cross-functional teams to support successful deployment, change management, and business adoption.<\/li><\/ul><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>4&#43; years of experience working with Salesforce, including strong experience in Sales Cloud and\/or Service Cloud.<\/li><li>2&#43; years of experience as a Product Owner, Technical Business Analyst, or similar role in an Agile delivery environment.<\/li><li>Strong understanding of Salesforce architecture, platform capabilities, data model, and declarative tools such as Flows and Process Builder.<\/li><li>Proven experience writing user stories, defining acceptance criteria, and managing product backlogs in partnership with cross-functional teams.<\/li><li>Familiarity with the Salesforce development lifecycle and deployment tools such as Change Sets, SFDX, and Git.<\/li><li>Salesforce Administrator certification required.<\/li><li>Additional Salesforce certifications such as Sales Cloud Consultant or Service Cloud Consultant are a plus.<\/li><li>Experience with Salesforce integrations, including REST\/SOAP APIs and middleware platforms, preferred.<\/li><li>Familiarity with tools such as Jira, Confluence, and Agile delivery methodologies.<\/li><li>Background in customer experience, sales operations, or support operations is preferred.<\/li><li>Experience working in a B2B SaaS or enterprise environment is a plus.<\/li><li>Excellent communication, stakeholder management, analytical thinking, and problem-solving skills.<\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $92,250-$140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Concentrix<\/p><p>#LI-TX<\/p><p>#LI-WA<\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"amabelle.ruiz@concentrix.com\"},\"first_name\":\"Ruiz, Amabelle\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102481133\",\"wid\":\"ddd91082c787103aaf35002751f10000\",\"descriptor\":\"Amabelle Ruiz (102481133)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1633\",\"descriptor\":\"Supervisor, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384703\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Supervisor--Quality_R1751137-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Supervisor--Quality_R1751137-1\/apply\",\"job_requisition_id\":\"R1751137\"}],\"organizations\":[{\"wid\":\"64a93c38a0b001de695d62f2c805438f\",\"descriptor\":\"4050 - Cigna - CIGNASLZ1RXOG\",\"reference_id\":\"CIGNASLZ1RXOG\",\"custom_reference_id\":\"CIGNASLZ1RXOG\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"64a93c38a0b0018aa1571dfdd0052b1e\",\"descriptor\":\"W0ZCSB Cigna One Guide RX San Lazaro\",\"reference_id\":\"W0ZCSB\",\"custom_reference_id\":\"W0ZCSB\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marienicole.cadiz@concentrix.com\"},\"first_name\":\"Nicole Cadiz (102239175)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1751137\",\"wid\":\"4327a63d747a1027632b71bf346d0000\",\"descriptor\":\"Supervisor, Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2-4 Years of Experience preferred.<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Ability to mentor, coach and provide direction to a team of employees.<\/li><li>Ability to lead team in multi-tasking, periodization, and meeting timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"808\",\"campaign_id\":\"24587\",\"campaign_title\":\"Associate, Marketing Solutions R1756599\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Marketing Sales Associate\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The <b>Automotive Marketing Sales Associate<\/b> is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is passionate about building strong business relationships within the automotive space. In this role, you will partner with assigned dealerships to deliver consultative marketing support, drive revenue through solution-based sales, and help clients strengthen retention, brand awareness, and return on investment. This position is ideal for candidates with <b>1\u20132 years of experience<\/b> who are ready to grow their career in sales, marketing, and account management within a dynamic global organization.<br \/>\u00a0<\/p><p><b>Location:<\/b> Eligible for applicants currently residing in and eligible to work in Canada\/ US<\/p><p><\/p><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Communicate daily with assigned dealerships in your region or zone via phone to build strong client relationships and maintain consistent engagement<\/li><li>Enroll dealers in a defined communication cadence to support ongoing account growth and client satisfaction<\/li><li>Sell<span>\u00a0<\/span><b>OnDemand Surface<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Email<\/b><span>\u00a0<\/span>solutions using a consultative B2B sales approach<\/li><li>Create, update, and maintain individualized marketing plans and strategies for assigned dealerships<\/li><li>Present reporting, marketing trends, performance insights, and tailored marketing plans to dealership clients<\/li><li>Manage assigned accounts and maintain an active sales pipeline with strong follow-up and attention to detail<\/li><li>Identify opportunities to improve dealer performance through marketing strategy, retention initiatives, and brand awareness efforts<\/li><li>Help clients understand and apply trends in<span>\u00a0<\/span><b>social marketing<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>search marketing<\/b><span>\u00a0<\/span>to support business goals<\/li><li>Support initiatives designed to improve client return on investment and strengthen long-term partnerships<\/li><li>Use Microsoft Office tools, including<span>\u00a0<\/span><b>Excel and email<\/b>, to organize account activity, track progress, and communicate effectively<\/li><li>Collaborate with internal teams to support seamless execution of marketing strategies and sales opportunities<\/li><\/ul><h2><\/h2><h2>Your qualifications<\/h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><ul><li>Have<span>\u00a0<\/span><b>1\u20132 years of experience<\/b><span>\u00a0<\/span>in sales, business development, account management, marketing support, or another client-facing role<\/li><li>Bring strong<span>\u00a0<\/span><b>consultative B2B sales<\/b><span>\u00a0<\/span>skills and confidence in presenting solutions to business clients<\/li><li>Have experience with<span>\u00a0<\/span><b>account management and pipeline management<\/b><\/li><li>Are proficient in<span>\u00a0<\/span><b>Microsoft Office Suite<\/b>, especially<span>\u00a0<\/span><b>Excel and email<\/b><\/li><li>Can build trust quickly and communicate clearly and professionally over the phone and through email<\/li><li>Are comfortable presenting reporting, trends, and recommendations to clients<\/li><li>Have strong organization, follow-through, and time management skills in a fast-paced environment<\/li><li>Are curious about marketing strategy and interested in helping clients improve performance, retention, and brand visibility<\/li><li>Thrive in a goal-oriented environment and can balance relationship-building with sales performance<\/li><\/ul><p><\/p><p><b>It will be a plus if you:<\/b><\/p><ul><li>Have previous experience in the<span>\u00a0<\/span><b>automotive industry<\/b><\/li><li>Hold a<span>\u00a0<\/span><b>Bachelor\u2019s degree<\/b><span>\u00a0<\/span>or equivalent combination of education and relevant experience<\/li><li>Bring exposure to<span>\u00a0<\/span><b>social marketing<\/b>,<span>\u00a0<\/span><b>search marketing<\/b>, or digital advertising solutions<\/li><li>Have experience supporting dealership or multi-location business clients<\/li><li>Bring familiarity with CRM systems or sales tracking tools<\/li><\/ul><h2><\/h2><h2>What&#39;s in it for you<\/h2><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><h2>In this role, we offer benefits that help support your unique lifestyle:<\/h2><p>The base salary range for this position is $19 - $22 CAD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is September 1, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><h2><\/h2><h2>Power the best version of you!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>In this role, you\u2019ll have the opportunity to build expertise in consultative sales, automotive marketing strategy, social and search marketing trends, and client retention initiatives. You\u2019ll also gain exposure to a wide range of clients and career paths across Concentrix\u2019s global organization, opening the door to continued growth and future opportunities.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p>#LI-onsite<\/p><p>#Concentrix<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1756599\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-08-25T00:07:06.273+08:00\",\"created_at\":\"2026-08-25T00:06:02.843+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Automotive-Marketing-Sales-Associate_R1756599\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing 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Africa\",\"short_description\":\"Concentrix is looking for an individual to join our Cape Town team as a Quality Manager where you\u2019ll lead, develop and manage the quality process and framework alongside operations to deliver a consistent quality model.\\n \\nYou'll need to drive improvement in quality performance via team coaching, insight outputs and working with the Operational Team to ensure delivery on KPIs.\\n \\nWorking closely with operational leadership, you\u2019ll also be required to take responsibility for ensuring that day-to-day quality expectations and requirements are executed on time and to a high standard.\\n \\nIf you think you have what it takes, then step up to the challenge and apply today.\",\"long_description\":\"<h3><span>What you&#39;ll be doing<\/span><\/h3><ul><li><span>Lead, develop, and manage a Quality Team in line with campaign requirements.<\/span><\/li><li><span>Manage the implementation and continuous improvement of Quality Frameworks and 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need<\/span><\/h3><ul><li><span>Matric.<\/span><\/li><li><span>Strong interpersonal skills with the ability to engage stakeholders at all levels across the business and with clients.<\/span><\/li><li><span>Minimum of 2 years&#39; experience as a Quality Manager or Supervisor, leading and inspiring a Quality Team, with relevant people management experience across multiple work streams and locations.<\/span><\/li><li><span>In-depth knowledge of customer experience methodologies, including the Net Promoter System (NPS).<\/span><\/li><li><span>Experience working with Quality frameworks and processes within a regulated environment, such as OFCOM, FCA, ISO, or EU regulations.<\/span><\/li><li><span>Strong background in applied coaching methodologies for both deductive and inductive purposes.<\/span><\/li><li><span>Strong analytical skills with exceptional attention to detail.<\/span><\/li><li><span>Advanced Microsoft Excel skills, including conditional formatting, formulas, pivot tables, and 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h3>We are seeking a senior NICE CXone Solution and Transformation Leader to provide strategic, architectural, technical, commercial, and delivery leadership for enterprise-scale Customer Experience transformation programs.<\/h3><p>This role will be accountable for shaping CXone solution strategy, defining scalable architecture, governing delivery outcomes, advising senior stakeholders, and driving measurable business value across cloud contact center, digital, AI, automation, analytics, and enterprise integration initiatives.<\/p><p>The ideal candidate will operate confidently across executive, business, architecture, engineering, delivery, and commercial functions, translating customer objectives into secure, reliable, innovative, and commercially viable CX solutions.<\/p><p>The role will also position Concentrix\u2019s NICE CIP capability as a strategic alliance model with executive sponsorship, certified delivery depth, portfolio-led market offerings, and measurable enterprise outcomes rather than a tactical implementation or subcontracting channel.<\/p><p><\/p><h2>Key Responsibilities<\/h2><ul><li>Define and drive the enterprise NICE CXone technology and transformation strategy aligned to business objectives, customer experience goals, and organizational priorities.<\/li><li>Own the CX technology roadmap, identifying opportunities to modernize contact center capabilities through cloud, digital, automation, AI, analytics, agent-assist, and workforce optimization technologies.<\/li><li>Act as a trusted advisor to customers, executives, and senior stakeholders, influencing strategic decisions and shaping long-term transformation initiatives.<\/li><li>Establish architecture principles, technology standards, governance models, reusable frameworks, and best practices for NICE CXone implementations.<\/li><li>Evaluate emerging technologies and industry trends and translate them into practical strategies and differentiated customer solutions.<\/li><li>Develop and govern a NICE CIP strategic alliance approach for Concentrix, ensuring executive sponsorship, partner alignment, capability planning, and customer outcome ownership.<\/li><\/ul><h2>Solution Architecture &amp; Technical Leadership<\/h2><ul><li>Provide executive-level ownership of solution architecture and technical strategy for complex, multi-platform NICE CXone transformation programs.<\/li><li>Define scalable target-state architectures, integration strategies, technology roadmaps, and implementation frameworks.<\/li><li>Lead architectural decisions across CXone, CRM, middleware, APIs, telephony, SIP\/VoIP, PBX, BYOC, CTI, IVR, routing, AI ecosystems, and enterprise applications.<\/li><li>Ensure solutions meet requirements for scalability, resilience, security, performance, compliance, maintainability, observability, and operational readiness.<\/li><li>Govern technical decisions across global delivery teams and ensure alignment with enterprise architecture standards.<\/li><\/ul><h2>Solution Architecture &amp; Technical Leadership<\/h2><ul><li>Provide executive-level ownership of solution architecture and technical strategy for complex, multi-platform NICE CXone transformation programs.<\/li><li>Define scalable target-state architectures, integration strategies, technology roadmaps, and implementation frameworks.<\/li><li>Lead architectural decisions across CXone, CRM, middleware, APIs, telephony, SIP\/VoIP, PBX, BYOC, CTI, IVR, routing, AI ecosystems, and enterprise applications.<\/li><li>Ensure solutions meet requirements for scalability, resilience, security, performance, compliance, maintainability, observability, and operational readiness.<\/li><li>Govern technical decisions across global delivery teams and ensure alignment with enterprise architecture standards.<\/li><\/ul><h2>Program Delivery &amp; Governance<\/h2><ul><li>Provide end-to-end technology and delivery governance across large, complex NICE CXone programs.<\/li><li>Establish delivery models covering planning, architecture, engineering, testing, deployment, release management, hypercare, operational readiness, and transition to support.<\/li><li>Ensure programs remain aligned to scope, timelines, quality, budget, risk, architecture, security, and business outcomes.<\/li><li>Own identification, escalation, and resolution of strategic risks, issues, dependencies, and cross-functional blockers.<\/li><li>Drive continuous improvement across delivery methodology, engineering practices, automation, quality, and operational processes.<\/li><\/ul><h2>People &amp; Organizational Leadership<\/h2><ul><li>Lead and develop global, cross-functional architecture, engineering, delivery, and technical teams.<\/li><li>Build a technical leadership culture focused on accountability, innovation, engineering excellence, customer outcomes, and continuous improvement.<\/li><li>Mentor architects, technical leads, engineers, and emerging leaders to create a sustainable CX technology leadership pipeline.<\/li><li>Define capability-building strategies across skills development, certifications, reusable assets, automation, and knowledge management.<\/li><li>Drive collaboration across engineering, product, delivery, sales, security, infrastructure, and business functions.<\/li><li>Build named, module-wise certified coverage across NICE CXone capabilities and roles, including AI, Analytics, WFM\/WEM, Routing, Digital, CRM\/API integration, migration, and managed optimization.<\/li><\/ul><h2>Required Experience &amp; 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While strong NICE CXone technical depth is essential, the role is not primarily hands-on engineering focused.<\/p><p>The successful candidate must shift the focus from basic CXone go-live delivery to certified AI-enabled transformation, outcome-based solutioning, and ongoing optimization that creates measurable enterprise value for customers.<\/p><p>They will also be expected to develop and package reusable Concentrix NICE offerings across migration, AI, analytics, WFM\/WEM, CRM and API integration, vertical use cases, managed services, and continuous optimization.<\/p><h2><\/h2><h2>Ideal Candidate Profile<\/h2><p><\/p><p>The ideal candidate is a technology and transformation leader with deep NICE CXone expertise and the ability to balance business strategy, solution architecture, delivery execution, and commercial priorities.<\/p><p>They should demonstrate the ability to:<\/p><ul><li>Set the technology vision rather than only execute an existing design.<\/li><li>Own outcomes rather than individual technical deliverables.<\/li><li>Influence executives and customers rather than only manage engineering teams.<\/li><li>Build organizational capability rather than depend on individual expertise.<\/li><li>Shape commercial opportunities rather than participate only after a deal is defined.<\/li><li>Lead transformation rather than simply implement the platform.<\/li><\/ul><p>Relevant NICE certifications and demonstrated experience leading large-scale CX transformation programs are highly desirable.<\/p>\",\"ats_external_id\":\"R1758164\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-25T20:10:43.459+08:00\",\"created_at\":\"2026-08-24T20:11:36.408+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Group-Manager--Software-Engineering--TCF-_R1758164\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Bilingual Automotive Financial Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote Bilingual Automotive Financial Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Bilingual Automotive Financial Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language (French or English)<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and\/or MacOS, or comparable technology is preferred<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Automotive Financial Customer Service Representative (Remote) role include:<\/p><ul><li><p>The ability to fluently speak French and English<\/p><\/li><li><p>1+ year of Financial service experience&nbsp;<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing<\/p><\/li><li><p>A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $20.50\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>Joignez-vous \u00e0 notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant du service \u00e0 la client\u00e8le bilingue en finances automobiles! Nous recherchons des passionn\u00e9s pr\u00eats \u00e0 faire la diff\u00e9rence pour offrir des exp\u00e9riences et des solutions exceptionnelles \u00e0 l'une des marques les plus reconnues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer au sein d'une entreprise du Fortune 500 avec une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les v\u00e9t\u00e9rans militaires sont encourag\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p><\/p><p>Vous cherchez un changement de carri\u00e8re \u00ab t\u00e9l\u00e9travail \u00bb avec une organisation mondiale avant-gardiste qui valorise une v\u00e9ritable culture inclusive centr\u00e9e sur les personnes et un r\u00e9el sentiment d\u2019appartenance ? Aimeriez-vous rejoindre une entreprise qui re\u00e7oit chaque ann\u00e9e les distinctions \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d\u2019entreprise \u00bb et \u00ab Meilleures entreprises pour la croissance de carri\u00e8re \u00bb ? Alors un poste \u00e0 distance de Repr\u00e9sentant du service \u00e0 la client\u00e8le bilingue en finances automobiles chez Concentrix est fait pour vous !<\/p><p><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le financi\u00e8re automobile bilingue en t\u00e9l\u00e9travail, vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e provenant de plus de 70 pays o\u00f9 TOUS les membres contribuent et soutiennent le succ\u00e8s et le bien-\u00eatre des autres, fi\u00e8rement unis comme des \u201cchangeurs de jeu\u201d. Ensemble, nous aidons les marques les plus connues au monde \u00e0 faire fonctionner le monde gr\u00e2ce \u00e0 des exp\u00e9riences clients exceptionnelles et \u00e0 l\u2019innovation technologique. Et gr\u00e2ce \u00e0 notre croissance continue, nous sommes \u00e0 la recherche de nouveaux changeurs de jeu talentueux pour se joindre \u00e0 notre mission, des personnes aussi passionn\u00e9es que nous par la fourniture d\u2019exp\u00e9riences client exceptionnelles.<\/p><p><\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le financi\u00e8re automobile bilingue travaillant de la maison, vous allez&nbsp;:<\/p><p>Fournir un support client entrant en utilisant un guide de flux d'appels dans la langue pr\u00e9f\u00e9r\u00e9e du client (fran\u00e7ais ou anglais):<\/p><ul><li><p>Aider les clients \u00e0 r\u00e9soudre des probl\u00e8mes techniques de base<\/p><\/li><li><p>Suivre, documenter et r\u00e9cup\u00e9rer des informations dans les bases de donn\u00e9es<\/p><\/li><li><p>Maintenir une connaissance large des produits et\/ou services du client, tels que&nbsp;: smartphones, tablettes, ordinateurs et appareils portables\u202f; la familiarit\u00e9 avec iOS et\/ou MacOS, ou une technologie comparable, est pr\u00e9f\u00e9rable<\/p><\/li><li><p>Offrir des produits et\/ou services suppl\u00e9mentaires<\/p><\/li><li><p>Offrir des exp\u00e9riences clients expertes\u2026 avec le sourire<\/p><\/li><\/ul><p><\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre compassion authentique apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction avec les clients. D'autres qualifications pour notre poste de Repr\u00e9sentant(e) du service \u00e0 la client\u00e8le financi\u00e8re automobile bilingue (\u00e0 distance) incluent :<\/p><ul><li><p>La capacit\u00e9 de parler couramment le fran\u00e7ais et l'anglais<\/p><\/li><li><p>Plus d'un an d'exp\u00e9rience dans le domaine des services financiers<\/p><\/li><li><p>Un dipl\u00f4me d'\u00e9tudes secondaires ou un \u00e9quivalent (GED)<\/p><\/li><li><p>Un environnement calme et sans distractions pour travailler \u00e0 la maison<\/p><\/li><li><p>De solides comp\u00e9tences en navigation informatique et connaissance des PC<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che dans un environnement rapide<\/p><\/li><li><p>Envie d'apprendre de nouvelles technologies<\/p><\/li><li><p>Un ordinateur de bureau ou portable pour effectuer les tests PC et Internet<\/p><\/li><li><p>Un ordinateur de travail peut \u00eatre fourni selon le poste offert, mais cela n'est pas garanti (sera discut\u00e9 plus en d\u00e9tail avec un recruteur)<\/p><\/li><li><p>Internet haute vitesse (pas de connexion sans fil, hotspots ou satellite) et un smartphone<\/p><\/li><\/ul><p><\/p><p><strong>QU\u2019EST-CE QUE \u00c7A VOUS APPORTE<\/strong><\/p><p><\/p><p>Une de nos croyances culturelles de l\u2019entreprise dit : \u00ab Nous soutenons nos employ\u00e9s. \u00bb C\u2019est pourquoi nous investissons consid\u00e9rablement dans nos moteurs de changement, notre infrastructure et nos capacit\u00e9s pour assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et dans votre d\u00e9veloppement personnel. Dans ce r\u00f4le, on vous offrira aussi :<\/p><ul><li><p>Le salaire de base pour ce poste est de 20,50 $\/h (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum en vigueur), plus des incitatifs qui correspondent \u00e0 la performance individuelle et de l\u2019entreprise. Les salaires r\u00e9els varieront selon le lieu de travail, les qualifications, les comp\u00e9tences, l\u2019\u00e9ducation, l\u2019exp\u00e9rience et les aptitudes. Les avantages offerts aux employ\u00e9s admissibles \u00e0 ce poste comprennent l\u2019assurance m\u00e9dicale, dentaire et vision, un programme complet d\u2019aide aux employ\u00e9s (PAE), un r\u00e9gime enregistr\u00e9 d\u2019\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et des jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation pay\u00e9es. Nous acceptons les candidatures pour ce poste en continu.<\/p><\/li><li><p>Option d'inscription \u00e0 DailyPay pour acc\u00e9der \u00e0 votre paie \u00ab en avance \u00bb, quand vous le voulez<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage en entreprise avec des groupes organis\u00e9s sur les sujets suivants : R\u00e9seau de femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicaps), Dynamique (neurodiversit\u00e9), Femmes en technologie, Champions OneEarth, et plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour vous aider \u00e0 rester en sant\u00e9<\/p><\/li><li><p>Programmes de mentorat qui soutiennent votre parcours de carri\u00e8re gratifiant<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements qui soutiennent la diversit\u00e9, l\u2019\u00e9quit\u00e9 et l\u2019inclusion, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et l\u2019entraide communautaire<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, la Journ\u00e9e de reconnaissance des changeurs de jeu, la Semaine du service \u00e0 la client\u00e8le, la Journ\u00e9e mondiale du nettoyage, #MaPromesseOneEarth, et plus encore<\/p><\/li><li><p>Une gamme d\u2019autres avantages et privil\u00e8ges<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de changeurs de jeu \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p><\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'une ouverture imm\u00e9diate; cependant, nous consid\u00e9rons \u00e9galement les candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ac6ef269d3d33488\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-25T14:53:17.812Z\",\"created_at\":\"2026-08-24T19:34:49.301Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J895VYG9MV94DYMNKSABJRNWWYAKQC09\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J895VYG9MV94DYMNKSABJRNWWYAKQC09\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2013\",\"campaign_id\":\"req-b3f9f13e92a3228f\",\"campaign_title\":\"Social Media Support Specialist (Hybrid) \",\"campaign_type\":null,\"job_title\":\"Social Media Support Specialist (Hybrid) \",\"street\":null,\"address\":null,\"city\":\"Austin\",\"state\":\"Texas\",\"postal_code\":\"78753\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Austin TX, as a Social Media Support Specialist! The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social media platforms. This role interfaces with social media users and account managers to resolve tickets via chats\/emails, or through the Internet depending upon client requirements as well as provide continuous improvement for sellers and advertising. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Social Media Support Specialist position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Social Media Support Specialist, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Social Media Support Specialist, you will:<\/p><ul><li><p>Ensure all service delivered meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><\/li><li><p>Clarify customer\/user requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are&nbsp;non-standard\/unstructured&nbsp;and require some clarification or conceptual thinking<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or service<\/p><\/li><li><p>Act as a help desk for any escalated high-level users including advertisers, sellers and public figures with urgent issues<\/p><\/li><li><p>Troubleshooting time sensitive issues which can include campaigns, ads and marketing<\/p><\/li><li><p>Research and correct issues with payments and payment sources<\/p><\/li><li><p>Ensure advertising campaigns are following all legal requirements which may include the advertiser and organization spend<\/p><\/li><li><p>Ensuring proactive and ongoing communication with users as the issue evolves throughout its case life<\/p><\/li><li><p>Navigating internal stakeholder needs both for the standard help desk and escalation help desk<\/p><\/li><li><p>Collaborating as a team whether assigned to the Standard or Escalations desk to ensure the most efficient resolution for users<\/p><\/li><li><p>Resolving tickets generated from both the internal and external stakeholders while maintaining a white glove level of service&nbsp;<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Social Media Support Specialist role include:<\/p><ul><li><p>Ability to maintain tracking of all communications through phone, email and chat as well as those communications with other internal support team members&nbsp;<\/p><\/li><li><p>Ability to self-diagnose and flag both common and abnormal issues and escalate when appropriate&nbsp;<\/p><\/li><li><p>Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce&nbsp;<\/p><\/li><li><p>Resolution mindset, proven experience helping users navigate the client online platform tools to a solution&nbsp;<\/p><\/li><li><p>Meticulous attention to detail with strong organizational skills with the ability to prioritize levels of urgency within an assigned case load&nbsp;and track those over time<\/p><\/li><li><p>Tolerance for repetitive work in a fast-paced, high production work environment&nbsp;<\/p><\/li><li><p>Ability to work as a team member, as well as independently and collaboratively&nbsp;&nbsp;<\/p><\/li><li><p>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone both written and verbal&nbsp;<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>ADDITIONAL REQUIRMENTS<\/strong><\/p><p><\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required, BA preferred<\/p><\/li><li><p>Minimum of 1 to 3 Years of experience in Call Center Customer Service, Technical Support, Office Administrative and Social Media<\/p><\/li><li><p>Able to rotate shifts, as needed as often as monthly \u2013 Flexibility for morning, evening and possible overnight shifts&nbsp;&nbsp;<\/p><\/li><li><p>Strong computer navigation skills and PC Knowledge&nbsp;<\/p><\/li><li><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly&nbsp;<\/p><\/li><li><p>This position is onsite in Austin, employees must be willing to work in person onsite<\/p><\/li><li><p>Employees may be given the opportunity to work from home with the company equipment shipped to them. This will require a secured and private space and home internet that meets or exceeds the required internet speed for the role.<\/p><\/li><li><p>Employment for this position will begin onsite in office at <strong>300 W 6th St, Austin, TX 78701.&nbsp;<\/strong><\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $22- $24\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>&nbsp;<\/p>\",\"ats_external_id\":\"US-req-b3f9f13e92a3228f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-25T13:58:41.340Z\",\"created_at\":\"2026-08-24T18:01:06.645Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/39MQ8YS17J39D8KW6BPADEN0908J68G3\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/39MQ8YS17J39D8KW6BPADEN0908J68G3\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"812\",\"campaign_id\":\"24554\",\"campaign_title\":\"Team Leader, Operations R1757373\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader for Nuvali(2\/2)\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Specializing in payment processing and credit management, Concentrix Payment Services has been serving its international clients since 1984.<\/p><p><\/p><p>Working in an international context, as part of the Credit Management team, we are looking for a Greek speaker Account Manager whose responsibilities will include the following:<\/p><p><\/p><ul><li>Ensure a transparent and accurate management of accounts for which you will be responsible for<\/li><li>Evaluating financial records and conducting solvency analysis of our client\u2019s portoflio<\/li><li>Setting the most appropriate payment conditions by negotiating with customers<\/li><li>Manage and monitor payment plans<\/li><li>Matching incoming payments and maintaining accurate transaction records<\/li><li>Resolve on a timely fashion manner disputes \/ discrepancies that prevents customer from paying<\/li><li>Proactively contacting clients regarding outstanding balances and executing collection procedures<\/li><li>Establish a privileged and trustable relationship with suppliers and buyers<\/li><li>Be a Team player, able to cooperate closely with other departments<\/li><\/ul><p><\/p><p><\/p><p><b><u>Profile required<\/u><\/b><\/p><p>2\/3 years&#39; higher education with a degree in Finance\/Accounting\/Business\/Management or equivalent<\/p><p>Experience in Credit Management appreciated<\/p><p><span>Bilingual in Greek, \u00a0good level of English required (reading, writing, speaking), Italian would be a plus<\/span><\/p><p>Proficiency in Pack Office required (Word, Excel)<\/p><p><\/p><p><\/p><p><b><u>Skills<\/u><\/b><\/p><p>Team spirit and good communication skills<\/p><p>Good interpersonal skills, ability to listen to our customers<\/p><p>Autonomy, initiative<\/p><p>Proposal-driven<\/p><p>Ability to analyze and summarize<\/p><p>Organizational skills, rigor<\/p><p>Ability to adapt to the use of our in-house software<\/p><p><\/p><p><\/p><p><b><u>Job information<\/u><\/b><\/p><p>Full-time permanent contract<\/p><p>Based in Milan (Italy) or Barcelona (Spain) or in UK<\/p><p>Possibility of teleworking up to 3 days a week \u2013 After probation period<\/p>\",\"ats_external_id\":\"R1749671\",\"location\":\"Cinisello Balsamo, Milano\",\"job_type\":\"full_time\",\"salary\":\"2333.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T18:04:39.129+02:00\",\"created_at\":\"2026-08-24T14:11:13.364+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"569\",\"campaign_id\":\"41537\",\"campaign_title\":\"Advisor I, Transaction Processing R1758118\",\"campaign_type\":\"job_application\",\"job_title\":\"Equities, Fixed Income & Securities Settlements Specialist\",\"street\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We\u2019re looking for a Senior Associate \u2013 Fixed Income & Securities Settlements to join a high-performing operations team supporting critical funding and settlement activities within an international banking environment.\\n\\nIn this role, you\u2019ll work closely with Front Office and operational stakeholders, managing high-volume triparty repo activities while ensuring trades, collateral, liquidity, and settlements are processed accurately and on time.\",\"long_description\":\"<p>What You\u2019ll Be Doing<\/p><p><\/p><ul><li>Manage <b>triparty repo processing and settlements<\/b> through BNY Mellon AccessEdge.<\/li><li>Monitor trade matching and investigate unmatched trades and settlement discrepancies.<\/li><li>Partner with <b>Front Office teams<\/b> to resolve trade, funding, and settlement issues.<\/li><li>Process <b>General Collateral Finance (GCF) repo transactions<\/b>.<\/li><li>Handle <b>DTCC collateral pledges and substitutions<\/b>.<\/li><li>Monitor liquidity across multiple cash accounts to support successful settlements.<\/li><li>Calculate and communicate daily <b>triparty collateral requirements<\/b>.<\/li><li>Calculate and instruct interest payments for repo transactions.<\/li><li>Reconcile triparty positions between <b>Front Office and Back Office systems<\/b>.<\/li><li>Investigate rate discrepancies, balance breaks, and other processing exceptions.<\/li><li>Maintain strong adherence to operational controls, procedures, and compliance requirements.<\/li><\/ul><p><\/p><p>What We\u2019re Looking For<\/p><p><\/p><ul><li>Experience or strong knowledge in <b>financial markets operation - equities\/fixed income or \u00a0securities settlements.<\/b><\/li><li>Strong analytical and reconciliation skills with excellent attention to detail.<\/li><li>Proficiency in <b>Microsoft Excel<\/b>.<\/li><li>Ability to manage time-sensitive transactions and multiple priorities under pressure.<\/li><li>Strong English communication and stakeholder management skills.<\/li><li>Adaptability within a fast-paced, international banking environment.<\/li><li>Strong commitment to risk awareness, operational controls, and accuracy.<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1758118\",\"location\":\"Bonifacio Global City, Taguig,, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T14:12:57.291+08:00\",\"created_at\":\"2026-08-24T14:04:37.094+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTUzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Equities--Fixed-Income---Securities-Settlements-Specialist_R1758118\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid position (Wed - Thursday onside)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours - Mon - Fr 12:00-9:00 PM<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>French and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Principais responsabilidades:<\/b><\/p><p><\/p><p><\/p><ul><li>Respons\u00e1vel pela supervis\u00e3o di\u00e1ria de um grupo de associados de call center, incluindo o monitoramento de trabalho e frequ\u00eancia de acordo com a pol\u00edtica da organiza\u00e7\u00e3o e requisitos legais aplic\u00e1veis.<\/li><li>Orientar eficazmente (coaching) os subordinados diretos sobre seu desempenho regularmente para garantir que as m\u00e9tricas de desempenho sejam atingidas, pelo menos, semanalmente.<\/li><li>Identificar quest\u00f5es relacionadas ao desempenho, desenvolver um plano de a\u00e7\u00e3o para melhoria e implementar a\u00e7\u00f5es corretivas, que podem incluir o encerramento do contrato de trabalho (demiss\u00e3o).<\/li><li>Garantir que o atendimento prestado aos nossos clientes atenda aos Indicadores Chave de Desempenho (KPIs) contratuais e \u00e0s expectativas financeiras.<\/li><li>Comunicar expectativas aos funcion\u00e1rios e fornecer atualiza\u00e7\u00f5es em tempo h\u00e1bil.<\/li><li>Fornecer especializa\u00e7\u00e3o t\u00e9cnica (subject matter expertise) no tratamento de chamadas de clientes escaladas, conforme necess\u00e1rio.<\/li><li>Conduzir reuni\u00f5es de equipe para garantir a comunica\u00e7\u00e3o r\u00e1pida de informa\u00e7\u00f5es relevantes e servir como um canal aberto para contribui\u00e7\u00f5es. Agendar e organizar atividades da equipe.<\/li><li>Manter-se atualizado sobre processos de trabalho internos, pol\u00edticas e procedimentos. 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outbound<\/span><\/span><\/li><li><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><\/li><li><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><\/li><li><span><span>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1756332\",\"location\":\"Mexico City, Ciudad de 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><strong>Must have an active resident Health Insurance License with preferably NO Appointments<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Licensed Health Insurance Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>&nbsp;As a Licensed Health Insurance Representative working from home, you will:<\/p><ul><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>Identify opportunities sharing additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Engage with customers via an outbound channel.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>THIS IS NOT A SALES POSTION.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Representative (Remote) role include:<\/p><ul><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply, differential available for Spanish\/English bilingual<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $21.00 \u2013 23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-1ba95121cded6a8d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-25T13:57:09.180Z\",\"created_at\":\"2026-08-21T18:24:25.585Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/44F0MSZYDECKTYAN2YYJ3ZW4XR8D4JRS\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/44F0MSZYDECKTYAN2YYJ3ZW4XR8D4JRS\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2015\",\"campaign_id\":\"req-3dfa8f674a7747c1\",\"campaign_title\":\"Licensed Health Insurance Rep (Remote)\",\"campaign_type\":null,\"job_title\":\"Licensed Health Insurance Rep (Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Licensed Health Insurance Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><strong>Must have an active resident Health Insurance License with preferably NO Appointments<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Licensed Health Insurance Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>&nbsp;As a Licensed Health Insurance Representative working from home, you will:<\/p><ul><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>Identify opportunities sharing additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Engage with customers via an outbound channel.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>THIS IS NOT A SALES POSTION.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Representative (Remote) role include:<\/p><ul><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply, differential available for Spanish\/English bilingual<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $21.00 \u2013 23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-3dfa8f674a7747c1\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-25T13:56:34.558Z\",\"created_at\":\"2026-08-21T18:16:00.086Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E97SJGE769E87BJXS916KFS8KCCQF55G\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E97SJGE769E87BJXS916KFS8KCCQF55G\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"820\",\"campaign_id\":\"24462\",\"campaign_title\":\"Manager I, B2B Sales R1753757\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales (Ads Sales)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"As an Ad Sales Manager, you will lead and develop a team of Customer Acquisition Specialists focused on driving advertiser growth across the SMB segment in APJ. You will be responsible for building a high-performing sales culture, accelerating pipeline generation, and driving revenue attainment through effective coaching, strategic execution, and operational excellence.\\nIn this role, you will oversee the full customer acquisition motion \u2014 from outbound prospecting to deal closure and advertiser onboarding. \\nThe ideal candidate combines strong people leadership with hands-on sales expertise, data-driven decision-making, and deep understanding of digital advertising or SaaS sales environments.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><b>Team Leadership &amp; Coaching<\/b><\/p><ul><li>Lead, coach, and mentor a team of Customer Acquisition Specialists to achieve pipeline generation, advertiser acquisition, and revenue targets<\/li><li>Foster a high-performance, accountability-driven sales culture focused on continuous improvement and customer success<\/li><li>Conduct regular 1:1 coaching sessions, pipeline reviews, call coaching, and performance feedback sessions<\/li><li>Develop team capabilities in consultative selling, objection handling, prospecting, negotiation, and customer engagement<\/li><li>Motivate and inspire team members to consistently exceed individual and team goals<\/li><\/ul><p><b>Pipeline Generation &amp; Revenue Growth<\/b><\/p><ul><li>Oversee outbound prospecting efforts across phone, email, social, and digital engagement channels<\/li><li>Ensure consistent generation of high-quality pipeline opportunities across SMB advertisers in APJ<\/li><li>Guide the team through the full sales cycle including discovery, qualification, proposal positioning, negotiation, and close<\/li><li>Drive revenue growth through strategic opportunity management and conversion optimization<\/li><li>Monitor funnel performance and implement strategies to improve conversion rates and sales productivity<\/li><\/ul><p><b>Sales Strategy &amp; Execution<\/b><\/p><ul><li>Partner with Sales Leadership to develop and execute scalable customer acquisition strategies aligned to business objectives<\/li><li>Analyze market trends, advertiser behavior, and competitive insights to identify growth opportunities<\/li><li>Support development of territory planning, segmentation, and account prioritization strategies<\/li><li>Leverage AI-powered tools, analytics, and sales technologies to improve prospecting effectiveness and forecasting accuracy<\/li><li>Drive operational excellence in CRM hygiene, pipeline management, and sales process adherence<\/li><\/ul><p><b>Performance Management &amp; Reporting<\/b><\/p><ul><li>Track and analyze team KPIs including pipeline generation, conversion rates, revenue attainment, outreach productivity, and forecast accuracy<\/li><li>Deliver regular business reviews and actionable insights to senior leadership<\/li><li>Identify performance gaps and implement improvement plans to drive consistent results<\/li><li>Support hiring, onboarding, and ramp-up of new team members as the business scales<\/li><\/ul><div><\/div>\",\"ats_external_id\":\"R1753757\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-08-21T20:04:05.207+08:00\",\"created_at\":\"2026-08-21T18:07:03.378+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales--Ads-Sales-_R1753757\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales--Ads-Sales-_R1753757\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales--Ads-Sales-_R1753757\/apply\",\"job_requisition_id\":\"R1753757\"}],\"organizations\":[{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hung.la@concentrix.com\"},\"first_name\":\"Hung La (103520026)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753757\",\"wid\":\"c12ba158058e1026663c312fdf7e0000\",\"descriptor\":\"Manager I, B2B Sales (Ads Sales)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>You Have<\/b><\/p><ul><li>Proven experience leading high-performing sales or customer acquisition teams within AdTech, digital advertising, SaaS, or technology industries<\/li><li>Strong understanding of outbound prospecting, pipeline generation, and consultative sales methodologies<\/li><li>Track record of achieving and exceeding sales and revenue targets in high-growth environments<\/li><li>Excellent leadership, coaching, and team development capabilities<\/li><li>Strong analytical mindset with the ability to leverage data and AI-driven insights for decision-making<\/li><li>Experience using CRM platforms (Salesforce preferred), sales engagement tools, and forecasting systems<\/li><li>Excellent communication, presentation, and stakeholder management skills<\/li><li>Ability to operate strategically while remaining hands-on in driving execution<\/li><\/ul><div><\/div><ul><li><b>Qualifications &amp; Requirements<\/b><\/li><\/ul><ul><li>Minimum 5&#43; years of sales experience in digital advertising, SaaS, technology, or related industries<\/li><li>Minimum 3&#43; years of people leadership or sales management experience<\/li><li>Proven experience managing outbound acquisition or inside sales teams<\/li><li>Strong experience in both hunting\/new business acquisition and account growth motions<\/li><li>Experience scaling sales teams and processes in fast-paced, high-growth markets<\/li><li>Strong executive presence with the ability to engage and influence senior stakeholders<\/li><li>Bachelor\u2019s degree in Business, Marketing, Communications, or related field preferred<\/li><\/ul><div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"821\",\"campaign_id\":\"24461\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1756230\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Cloud DevOps Engineer\",\"street\":\"POL Work-at-Home\",\"address\":\"POL Work-at-Home\",\"city\":\"POL\",\"state\":\"Greater Poland\",\"postal_code\":\".\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>The Sr. Cloud DevOps Engineer will play a key role in\u00a0building, automating, and <\/span><span>operating<\/span><span> secure, scalable multi-cloud platforms across Microsoft Azure, GCP, and AWS. In this hands-on role, you will partner with architects, security teams, and engineering stakeholders to deliver resilient infrastructure, strengthen automation, and support modern cloud services for a global organization.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>I<\/span><span>mplement and <\/span><span>maintain<\/span><span> secure <\/span><span>multi-cloud infrastructure across Azure, GCP, and AWS using Terraform and infrastructure as code best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Extend and support reusable Terraform modules, including module versioning, remote state management, environment separation, and drift remediation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Build, manage, and improve GitHub-based delivery pipelines, including pull request validation, policy enforcement, and promotion of infrastructure changes across environments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deploy and <\/span><span>operate<\/span><span> cloud-native platforms and services, including Kubernetes environments such as AKS, EKS, and GKE, as well as serverless and container-based services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Implement secure, private-by-default networking patterns including <\/span><span>VNets<\/span><span>\/VPCs, subnets, peering, routing, private endpoints, DNS resolution, firewalls, and load balancing.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Enforce identity, access, and security controls across cloud environments, including IAM\/RBAC, managed identities, workload identity federation, <\/span><span>secrets<\/span><span> management, encryption, and policy compliance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor platform health and reliability through observability and alerting tools, while contributing to incident response, root cause analysis, and continuous improvement efforts.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with cross-functional global teams to support platform modernization, technical documentation, and operational excellence across distributed environments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><\/div><div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Have 4\u20137 years of cloud engineering experience, including at least 2 <\/span><span>years<\/span><span> building and <\/span><span>maintaining<\/span><span> infrastructure as code in a collaborative team environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bring strong hands-on production experience across Microsoft Azure, Google Cloud Platform, and AWS, with the ability to troubleshoot and support cloud environments effectively.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have solid experience writing, <\/span><span>maintaining<\/span><span>, and reviewing Terraform configurations, including reusable modules, remote state, and production deployments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have experience building or <\/span><span>maintaining<\/span><span> Git-based CI\/CD workflows such as GitHub Actions or equivalent automation pipelines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Understand core cloud networking concepts including <\/span><span>VNets<\/span><span>\/VPCs, subnets, peering, routing, firewalls, private DNS, connectivity troubleshooting, and load balancing.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrate knowledge of cloud security fundamentals including IAM, RBAC, <\/span><span>secrets<\/span><span> management, encryption at rest and in transit, and compliance-driven controls.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Communicate effectively and collaborate well across global, multicultural teams, with comfort working across regions and time zones.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>It will be a plus if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Have experience with identity federation for <\/span><span>delivery<\/span><span> pipelines, such as OIDC or workload identity federation, in place of long-lived secrets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have implemented policy-as-code or infrastructure scanning controls using tools such as <\/span><span>Checkov<\/span><span>, <\/span><span>tfsec<\/span><span>, or OPA.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bring experience supporting multi-subscription, multi-account, or multi-project governance and landing zone models.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have<\/span><span> worked with enterprise <\/span><span>secrets<\/span><span> management and rotation tools such as Azure Key Vault, Google Secret Manager, or similar services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have experience with Helm, Prometheus, Grafana, Datadog, <\/span><span>GitOps<\/span><span> tools such as Argo CD or Flux, or related platform engineering 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Concentrix is looking for #Gamechangers to join as a Full-Time Receptionist at our new site in Rruga e Durresit at the intersection with Milan Shuflaj Street, in Tirana!<br \/>\u00a0<br \/>The resource will be responsible for managing the Front Office, welcoming visitors, and enthusiastically supporting the Facility Team.<br \/>\u00a0<br \/>What Will Your Contribution Be to Our Team?<br \/>You will be responsible for welcoming visitors, registering them, and accompanying them to various facilities at the headquarters.<br \/>You will support the Facility Team.<br \/>You will provide administrative support to various company departments.<br \/>You will manage supplies for the offices.<br \/>You will coordinate the booking of meeting rooms, training, and relaxation spaces.<br \/>You will monitor and supervise electrical\/water\/air conditioning systems in collaboration with the Facility team and maintain contacts for management and maintenance.<br \/>You will be the coordination point for the headquarters with suppliers, cleaning companies, and security.<br \/>You will carry out the control and maintenance of key and visitor logs.<br \/>You will print, activate, deliver, and deactivate company badges for other #Gamechangers.<br \/>You will verify compliance with procedures, manuals, and policies, particularly concerning Health and Safety and Physical &amp; Security.<br \/>You will participate, as needed, in various meetings (company audits).<br \/>You will work in synergy with the IT department, with particular attention to warehouse management and logistics of company materials.<br \/>You will provide support for event organization.<br \/>\u00a0<br \/>Who Are We Looking For?<br \/>Previous experience as a Receptionist, Welcoming Staff, or Facility Assistant.<br \/>High school diploma or equivalent qualification.<br \/>Excellent knowledge of the English language, which will be tested during the interview.<br \/>Knowledge of the Italian language will be preferred.<br \/>Excellent verbal and written communication skills.<br \/>Teamwork attitude and ability to interact with the public, clients, and suppliers.<br \/>Problem Solver.<br \/>Knowledge of various software applications such as Microsoft Word, Outlook, and Excel.<br \/>Orientation towards improvement and corporate efficiency.<br \/>A strong sense of responsibility and respect for company policies and our clients complete the profile.<br \/>\u00a0<br \/>Employment Contract: Part-Time - 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Bilingual R1757860\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (French - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p>Are you <b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>\u00a0<\/p><p>Leader in premium fashion and lingerie, is looking for a <b>Fashion Customer Representative<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/p><p><\/p><p><b>Why You\u2019ll Love Working with Us<\/b><\/p><p><\/p><p>At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p><p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p><p><\/p><p><b>Your Day-to-Day: <\/b><\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p><p>- Maintain expert knowledge of products and collections<\/p><p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/p><p><\/p><p><b>What You Bring to the Team:<\/b><\/p><p><\/p><p>- C2 French and advanced English skills<\/p><p>- Experience in customer service, ideally within a Contact Centre environment<\/p><p>- Strong communication skills \u2014 written, verbal, warm, and professional<\/p><p>- Ability to build rapport quickly and show genuine empathy<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/p><p>- Passion for fashion, styling, and helping customers feel their best<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract<\/p><p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 1,800 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Minimum 6 months of experience in a sales, retentions, or customer service role in a BPO<\/li>\\n<li>Clear criminal and credit record&nbsp;<\/li>\\n<li><strong>Passed Grade 12<\/strong><\/li>\\n<li><strong>Ability to work shifts aligned to UK business hours<\/strong><\/li>\\n<li>Proficient in English verbal communication<\/li>\\n<li>Self-motivated and highly responsible<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/li>\\n<li><strong>Medical aid for main member \/ medical insurance for employee and two dependents<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee<\/li>\\n<li>Medical Insurance &ndash; Covers employee and 2 dependents (Dependents 100% payable by Concentrix)<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong>\\n<ul>\\n<li>2.5% company contribution, 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport&nbsp;<\/li>\\n<li><strong>Shift Allowance <\/strong>- Applicable after 7pm<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Provide exceptional customer service while actively promoting relevant telecom services to drive sales and retention.<\/li>\\n<li>Engage in proactive sales conversations to identify opportunities to up-sell or cross-sell telecom services, such as mobile plans, internet packages, or add-on services<\/li>\\n<li>Handle inbound and outbound calls to retain customers at risk of churn by offering tailored retention solutions.<\/li>\\n<li>Resolve customer issues and concerns related to billing, technical issues, or service inquiries while maintaining a focus on both service excellence and sales targets.<\/li>\\n<li>Take ownership of customer inquiries, ensuring that all issues are addressed and resolved in a timely and efficient manner.<\/li>\\n<li>Conduct thorough needs assessments with customers to recommend the best services or upgrades suited to their requirements.<\/li>\\n<li>Handle calls regarding cancellations or service downgrades and provide persuasive solutions to retain customers<\/li>\\n<li>Maintain high levels of knowledge regarding the company&rsquo;s offerings to ensure accurate recommendations and effective sales strategies<\/li>\\n<li>Recognize when to escalate complex issues or technical problems to the relevant team or department.&nbsp;<\/li>\\n<\/ul>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2859\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-25T23:59:20.117Z\",\"created_at\":\"2026-08-21T15:55:55.277Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"43\"},{\"id\":\"2016\",\"campaign_id\":\"req-fcaeff38b87c6ced\",\"campaign_title\":\"Customer Service \/ Tech Support Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Tech Support Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Belleville, ON, as a Customer Service \/ Tech Support Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>Provide account maintenance and status updates<\/p><\/li><li><p>Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors<\/p><\/li><li><p>Answer product &amp; billing inquiries<\/p><\/li><li><p>Assist in standard set ups<\/p><\/li><li><p>Provide exceptional customer service to small businesses with their financial program.<\/p><\/li><li><p>Provide cross or base-up sales when appropriate<\/p><\/li><li><p>Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred<\/p><\/li><li><p>Must be 18 years of age or older<\/p><\/li><li><p>Must have a high school diploma or GED<\/p><\/li><li><p>Must have at least one year customer service experience<\/p><\/li><li><p>Excellent communication skills<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally<\/p><\/li><li><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><\/li><li><p>Able to rotate shifts, as needed<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $19.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training (12 days of classroom training) and performance-based incentives<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fcaeff38b87c6ced\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-25T14:32:42.195Z\",\"created_at\":\"2026-08-21T14:42:42.793Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YCY21M0SG9TAZFNRKCEBS7X3KYATEMPQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YCY21M0SG9TAZFNRKCEBS7X3KYATEMPQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"530\",\"campaign_id\":\"354\",\"campaign_title\":\"NL - Signify - Eindhoven\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Philips Hue - Inhouse - Hybride - 24 tot 32 uur p\/w\",\"street\":null,\"address\":null,\"city\":\"Eindhoven\",\"state\":\"North Brabant\",\"postal_code\":null,\"region\":\"Noord-Brabant\",\"country\":\"Netherlands\",\"short_description\":\"Gek op slimme producten \u00e9n mensen helpen? Word Philips Hue-expert!\",\"long_description\":\"<p>Ben jij klaar om aan de slag te gaan als klantenservicemedewerker voor Philips Hue? Als onderdeel van het team help jij klanten met alles rondom slimme verlichting. Van vragen over verschillende producten en diensten tot hulp bij het gebruik ervan: jij zorgt ervoor dat klanten snel en goed verder kunnen.<\/p>\\n<p>Je wordt opgeleid tot Philips Hue-expert en werkt vanuit de mooie omgeving van de High Tech Campus in Eindhoven. Een functie waarin klantenservice, techniek en persoonlijk contact samenkomen.<\/p>\\n<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>Voor een opdracht bij Signify ga jij aan de slag voor Philips Hue. Je helpt klanten met vragen over de verschillende producten, diensten en het gebruik hiervan. Je luistert goed naar de klant, denkt mee en probeert samen tot de beste oplossing te komen, met als doel een zo hoog mogelijke klanttevredenheid.<\/p>\\n<p>Je hoeft natuurlijk niet alles over Philips Hue te weten voordat je begint. Tijdens de training word je goed opgeleid, zodat je de producten leert kennen en klanten met vertrouwen kunt voorzien van advies en oplossingen.<\/p>\\n<p>Naast het helpen van klanten geef je regelmatig feedback en deel je inzichten die kunnen bijdragen aan het verbeteren van producten en processen.<\/p>\\n<p>Je werkt bij de opdrachtgever op de High Tech Campus in Eindhoven. Zodra je goed in de stof zit, is er ook de mogelijkheid om deels vanuit huis te werken.<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<p>* Een salaris van &euro;16,78 bruto per uur, bestaande uit &euro;15,28 basissalaris plus &euro;1,50 toeslag* per gewerkt uur;<br \/>* Een pensioenregeling van 6,2%, inclusief partner- en wezenpensioen;<br \/>* Toegang tot de Signify Employee Store, waar je HUE-producten tegen een scherpe prijs kunt kopen;<br \/>* De mogelijkheid om deels vanuit huis te werken zodra je goed bent ingewerkt;<br \/>* Ruimte om jezelf verder te ontwikkelen en door te groeien binnen Concentrix.<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p><br \/>\ud83c\udf1f Je bent minimaal 24 uur per week beschikbaar binnen onze openingstijden van maandag t\/m vrijdag van 09.00 tot 18.00 uur.<\/p>\\n<p>\ud83c\udf93 Je beschikt over minimaal MBO werk- en denkniveau.<\/p>\\n<p>\ud83d\udcc5 Je bent beschikbaar voor een fulltime training van 2 tot 3 weken.<\/p>\\n<p>\ud83c\udfe2 Je kunt minimaal 3 dagen per week op kantoor in Eindhoven werken.<\/p>\\n<p>\ud83c\udf0d Je beheerst de Engelse taal uitstekend, zowel mondeling als schriftelijk (C2).<\/p>\\n<p>\ud83d\udca1 Ervaring binnen techniek en\/of klantenservice is mooi meegenomen. Ook technisch inzicht voor de basics is een pluspunt, maar geen vereiste.<\/p>\\n<p>Solliciteer direct!<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Shannon Kuiper via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">shannon.kuiper@concentrix.com<\/a> &ndash; 06-20465807.<\/p>\\n<p>* Productiviteitstoeslag van 1,5,- per elk gewerkt uur m.u.v. training, vakanties en ziekte.<\/p>\",\"ats_external_id\":\"NL-354\",\"location\":\"Eindhoven, Noord-Brabant\",\"job_type\":\"\",\"salary\":\"16.78\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T09:00:51.232+02:00\",\"created_at\":\"2026-08-21T12:17:13.340+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\"},{\"id\":\"824\",\"campaign_id\":\"24436\",\"campaign_title\":\"Sr. Product Manager (TCF) R1757714\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Owner\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>Preferred Locations: Frisco, TX or Atlanta, GA - This is a Hybrid Role<\/div><p><\/p><p><b>Product Owner \u2013 Backlog Ownership, Sprint Execution &amp; Delivery Readiness<\/b><\/p><p>We\u2019re looking for a detail-oriented, delivery-focused <b>Product Owner<\/b> to drive execution across our transactional product domain, where customers browse, redeem, purchase, and complete critical transaction journeys. In this role, you will own the backlog for one or more squads, turning roadmap priorities into clear, actionable, sprint-ready work that enables engineering teams to deliver with speed and confidence.<\/p><p>You\u2019ll serve as the day-to-day decision-maker for scope, story clarity, and acceptance criteria\u2014partnering closely with engineering, QA, design, and business stakeholders to keep delivery moving, reduce ambiguity, and ensure high-quality releases. This is an exciting opportunity for someone who thrives in agile environments and enjoys bringing structure, precision, and momentum to complex product delivery.<\/p><h2>Responsibilities<\/h2><ul><li>Own and actively manage the product backlog for one or more squads, ensuring stories are clear, prioritized, and aligned to roadmap objectives.<\/li><li>Write detailed user stories, acceptance criteria, business rules, and edge cases that minimize ambiguity and support efficient engineering execution.<\/li><li>Partner with Product Managers and Technical Product Managers to prioritize sprint and release scope across new capabilities, defects, enhancements, and technical debt.<\/li><li>Lead backlog grooming, sprint planning, story refinement, and readiness discussions to maintain a healthy pipeline of well-defined work.<\/li><li>Act as the primary point of contact for engineering questions during sprint execution, making timely decisions on scope, tradeoffs, and requirement clarification.<\/li><li>Validate delivered functionality against acceptance criteria by reviewing builds and testing end-to-end flows such as checkout, redemption, payments, and order status.<\/li><li>Manage defect triage by documenting issues clearly, assessing impact and severity, prioritizing fixes, and tracking resolution through production release.<\/li><li>Break down roadmap initiatives into epics, features, and small, shippable user stories that can be delivered incrementally and tested effectively.<\/li><li>Coordinate user acceptance testing with business stakeholders, gather feedback, and secure sign-off prior to launch for business-critical functionality.<\/li><li>Support release readiness by confirming documentation, release notes, rollout plans, dependencies, and feature flags are in place before deployment.<\/li><li>Monitor post-release performance, including adoption, defects, and support trends, and use insights to improve backlog quality and future delivery.<\/li><li>Facilitate strong communication across engineering, QA, design, and business teams to ensure alignment and continuity from planning through release.<\/li><li>Champion delivery best practices such as Definition of Ready, Definition of Done, traceable requirements, fast feedback loops, and disciplined defect prioritization.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>7&#43; years of experience as a<span>\u00a0<\/span><b>Product Owner<\/b>, ideally supporting technical, platform, or digital product teams.<\/li><li>Strong experience writing user stories, acceptance criteria, test scenarios, and backlog items for engineering teams.<\/li><li>Proven success working in agile and scrum environments, including sprint planning, backlog refinement, retrospectives, and daily standups.<\/li><li>Working knowledge of transactional and e-commerce concepts such as catalog, checkout, payments, order management, and redemption flows.<\/li><li>Experience with Jira, Confluence, or similar tools for backlog management, documentation, and team collaboration.<\/li><li>Ability to read and interpret technical artifacts such as API specifications, system flows, and data models well enough to write accurate, implementation-ready stories.<\/li><li>Excellent attention to detail, with the ability to identify edge cases, inconsistencies, and requirement gaps before development begins.<\/li><li>Experience coordinating UAT and partnering effectively with both technical teams and non-technical business stakeholders.<\/li><li>Strong organizational and communication skills, with the ability to balance priorities and keep teams aligned under tight delivery timelines.<\/li><li>Experience with payments, loyalty or rewards platforms, retail, or marketplace environments preferred.<\/li><li>Basic SQL skills for validating defects, investigating issues, or measuring feature outcomes preferred.<\/li><li>Familiarity with API tools such as Postman and documentation standards such as Swagger or OpenAPI preferred.<\/li><li>Exposure to mobile app release cycles across iOS and Android preferred.<\/li><li>Experience with feature flagging, phased releases, or controlled rollout processes preferred.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,000 \u2013 $145,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-Texas<\/p><p>#LI-Georgia<\/p><p>#Concentrix<\/p><p>#LI-Hybrid<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757714\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T02:04:40.900+08:00\",\"created_at\":\"2026-08-21T08:05:05.695+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384183\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\/apply\",\"job_requisition_id\":\"R1757714\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757714\",\"wid\":\"89644dc6e8fc1026408671f1859f0000\",\"descriptor\":\"Technical Product Owner\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"825\",\"campaign_id\":\"24435\",\"campaign_title\":\"Sr. Product Manager (TCF) R1757712\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Project Manager\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Preferred Locations: Frisco, TX, Atlanta, GA - This is Hybrid role.<\/p><p><\/p><p><b>Technical Project Manager \u2013 Product Strategy &amp; Technical Architecture, <\/b><\/p><p>We\u2019re seeking a seasoned <b>Technical Project Manager<\/b> to lead the strategy, delivery, and evolution of high-impact transactional experiences across our consumer app. In this role, you will sit at the center of product vision and technical execution\u2014owning the roadmap for browsing, redemption, checkout, payments, order management, partner integrations, and fulfillment while ensuring the underlying platform is scalable, secure, reliable, and built for growth.<\/p><p>This is an ideal opportunity for a technically fluent leader who thrives in complex, cross-functional environments and can translate business priorities into clear system-level direction. You\u2019ll help shape architecture decisions, elevate engineering delivery, and drive exceptional customer experiences across critical transaction journeys.<\/p><h2>Responsibilities<\/h2><ul><li>Own the product roadmap for transactional platform capabilities, including offers and redemption, marketplace and catalog, checkout and payments, order management, partner and merchant integrations, and fulfillment tracking.<\/li><li>Translate business and customer needs into actionable technical documentation, including PRDs, API contracts, acceptance criteria, process flows, and detailed requirements that enable clear engineering execution.<\/li><li>Partner closely with engineering leaders on technical architecture decisions, including build-versus-buy evaluations, service boundaries, event-driven design patterns, and third-party integration strategy.<\/li><li>Lead cross-functional squads across iOS, Android, backend engineering, QA, design, and data through discovery, prioritization, sprint planning, execution, and release.<\/li><li>Define, monitor, and improve critical platform KPIs such as API latency, transaction success rates, checkout conversion, uptime, SLA adherence, and error trends.<\/li><li>Drive the development and stewardship of the transactional data model and event taxonomy in collaboration with Data Engineering to support accurate analytics, reporting, auditing, and privacy compliance.<\/li><li>Manage external integrations with payment processors, loyalty or rewards providers, merchant APIs, and fulfillment partners, including API reviews, SLA alignment, and compliance considerations.<\/li><li>Balance feature delivery with platform health by identifying technical debt, scalability risks, and reliability concerns, especially during peak events such as promotions, flash sales, and holiday traffic.<\/li><li>Collaborate with Security and Compliance teams to embed PCI-DSS, tokenization, fraud prevention, and data privacy requirements into the product lifecycle.<\/li><li>Support incident response and operational readiness by participating in escalation processes, helping coordinate root cause analysis, and driving postmortem follow-through.<\/li><li>Communicate technical tradeoffs, delivery risks, and architectural implications to senior stakeholders and executive leadership in clear business terms.<\/li><li>Champion best practices such as API-first design, observability, progressive rollouts, data contracts, performance budgets, and documentation as code.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>10&#43; years of Product Management and\/or Project Management experience, including at least 2 years in a technical, platform-facing, or systems-oriented role.<\/li><li>Demonstrated experience working directly with engineering teams on system design, architecture discussions, API definitions, and backend platform capabilities.<\/li><li>Strong understanding of transactional and e-commerce platform fundamentals, including catalog structures, checkout flows, payment processing, order orchestration, and fraud or risk controls.<\/li><li>Experience supporting native mobile app ecosystems and understanding how backend services power iOS and Android customer experiences.<\/li><li>Proven ability to produce high-quality technical requirements such as PRDs, API specifications, sequence flows, and acceptance criteria with minimal ambiguity.<\/li><li>Strong working knowledge of agile and scrum delivery practices, backlog management, sprint planning, and collaboration tools such as Jira and Confluence.<\/li><li>Data fluency, including comfort working with SQL, dashboards, analytics requirements, event tracking, and performance measurement.<\/li><li>Excellent stakeholder management and communication skills, with the ability to influence across engineering, design, legal, finance, data, and external partners.<\/li><li>Experience with payments, loyalty or rewards ecosystems, marketplaces, or high-volume consumer transaction platforms preferred.<\/li><li>Familiarity with PCI-DSS, tokenized payments, fraud prevention controls, and privacy frameworks such as CCPA and GDPR preferred.<\/li><li>Experience in telecom, retail, fintech, or other high-transaction-volume environments preferred.<\/li><li>Technical degree in Computer Science, Engineering, or a related field\u2014or equivalent hands-on technical experience\u2014preferred.<\/li><li>Familiarity with event streaming and modern platform tooling such as Kafka or Kinesis, cloud infrastructure such as AWS or GCP, observability tools, CI\/CD workflows, and feature flagging solutions is a plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,000 \u2013 $145,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#Linkedin<\/p><p>#LI-Texas<\/p><p>#LI-Georgia<\/p><p>#LI- Hybrid<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757712\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T06:04:03.837+08:00\",\"created_at\":\"2026-08-21T08:05:05.334+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384404\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\/apply\",\"job_requisition_id\":\"R1757712\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757712\",\"wid\":\"57fa9b8572211026400931cbbde90000\",\"descriptor\":\"Technical Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"826\",\"campaign_id\":\"24432\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757697\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. iOS Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><span><span>Concentrix is seeking a highly experienced Senior iOS Developer to design, build, and enhance commerce experiences. The role requires deep iOS engineering expertise and a proven ability to develop secure, reliable, high-performing mobile capabilities for an application connecting millions of users.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>You will work within a cross-functional commerce pod alongside Android engineers, backend engineers, product leadership, design, quality engineering, security, and data teams. You will contribute to customer journeys across product discovery, offers, marketplace, checkout, payments, loyalty, order management, and fulfillment while helping establish engineering standards for a large-scale mobile platform.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Build large-scale iOS experiences<\/span><\/b><span><span><span>\u00a0<\/span>by designing, developing, testing, and maintaining production-grade features using Swift, SwiftUI, UIKit, and modern Apple frameworks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Deliver commerce capabilities<\/span><\/b><span><span><span>\u00a0<\/span>spanning product discovery, catalog, offers, promotions, cart, checkout, payments, loyalty and rewards, order status, and fulfillment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Own technical delivery<\/span><\/b><span><span><span>\u00a0<\/span>from solution design and estimation through implementation, testing, release readiness, production validation, and operational support.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Shape mobile architecture<\/span><\/b><span><span><span>\u00a0<\/span>through modular design, protocol-driven components, dependency management, reusable frameworks, and clear separation of concerns.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Integrate enterprise services<\/span><\/b><span><span><span>\u00a0<\/span>using secure REST or GraphQL APIs, asynchronous networking, authentication, caching, error handling, and resilient offline-aware patterns.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Engineer for scale<\/span><\/b><span><span><span>\u00a0<\/span>by optimizing startup time, rendering, memory, battery, network usage, concurrency, and responsiveness for a high-volume consumer application.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Protect transactional journeys<\/span><\/b><span><span><span>\u00a0<\/span>by applying secure coding, Keychain storage, token handling, privacy controls, fraud-prevention integration, and payment security practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Improve quality<\/span><\/b><span><span><span>\u00a0<\/span>through unit, integration, snapshot, and UI automation testing, effective code reviews, static analysis, and measurable quality gates.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Strengthen observability<\/span><\/b><span><span><span>\u00a0<\/span>with analytics, structured logging, crash reporting, tracing, performance monitoring, dashboards, and actionable production alerts.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Collaborate across platforms<\/span><\/b><span><span><span>\u00a0<\/span>with Android and backend engineers to align API contracts, domain models, edge cases, and consistent customer behavior.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Support reliable releases<\/span><\/b><span><span><span>\u00a0<\/span>through CI\/CD, feature flags, phased rollouts, App Store readiness, production monitoring, incident response, root-cause analysis, and corrective actions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Lead through influence<\/span><\/b><span><span><span>\u00a0<\/span>by mentoring engineers, facilitating technical discussions, documenting decisions, and raising engineering standards across the pod.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Required Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>7&#43; years of professional iOS development experience, including significant ownership of complex production applications.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advanced proficiency in Swift, SwiftUI, UIKit, Xcode, iOS SDK, structured concurrency, and modern Apple development practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrated experience designing and delivering mobile capabilities for a large customer base, with strong attention to reliability, performance, and operational readiness.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong knowledge of mobile architecture patterns such as MVVM, VIPER, Clean Architecture, coordinator patterns, protocol-oriented design, and dependency injection.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Hands-on experience integrating RESTful or GraphQL services, authentication flows, JSON data models, caching, pagination, retries, and failure handling.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of memory management, application lifecycle, multithreading, networking, accessibility, localization, and responsive UI implementation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with XCTest, XCUITest, automated regression testing, mocking, test doubles, and maintainable test design.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with Git-based development, pull-request reviews, branching strategies, CI\/CD pipelines, and App Store release processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to troubleshoot complex production issues using logs, metrics, crash reports, traces, and customer-impact data.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication and collaboration skills in Agile\/Scrum teams, including estimation, refinement, sprint planning, demonstrations, and retrospectives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience developing commerce, marketplace, payment, loyalty, rewards, subscription, retail, or telecom applications.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with applications serving millions of customers or supporting high-volume transactional journeys.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of payment tokenization, PCI-DSS considerations, mobile fraud controls, secure storage, and privacy-by-design practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with modular iOS codebases, Swift Package Manager, reusable design systems, feature flags, and progressive delivery.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with performance and observability platforms such as Firebase, Datadog, New Relic, Splunk, or equivalent tools.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Familiarity with event-driven architectures, analytics event schemas, experimentation, A\/B testing, and real-time customer events.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor\u2019s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous T-Mobile, telecom, or high-transaction-volume consumer application experience.<\/span><\/span><\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 08\/31\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><span>\u00a0<\/span><\/p><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757697\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T10:07:38.584+08:00\",\"created_at\":\"2026-08-21T06:04:31.717+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"},{\"id\":\"101828983\",\"wid\":\"3ea0636ec5ba014920c54030fa19d002\",\"descriptor\":\"Aravind Chandrasekar (101828983)\"},{\"id\":\"102012333\",\"wid\":\"f81830f171380107b572113999410000\",\"descriptor\":\"Venkata Maheswara Mula (102012333)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384180\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\/apply\",\"job_requisition_id\":\"R1757697\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757697\",\"wid\":\"f9e10bec747a10263d529b77b9610000\",\"descriptor\":\"Sr. iOS Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"827\",\"campaign_id\":\"24431\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757708\",\"campaign_type\":\"job_application\",\"job_title\":\"React Web Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span><b>Title: React Web Developer<\/b><\/span><br \/><span><b>Location:<\/b> <\/span><\/span><b>Frisco TX, Atlanta GA, Overland Park KS - Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p><span><span>We\u2019re seeking a senior-level React Web Developer to build modern, high-performing web applications that support a key DevOps initiative. In this role, you will create intuitive, responsive interfaces, dashboards, and reusable components that help power infrastructure tooling and improve visibility across DevOps operations. If you enjoy translating technical requirements into elegant user experiences and collaborating with cross-functional engineering teams, this is a strong opportunity to make meaningful impact.<\/span><\/span><\/p><h2><\/h2><h2><span><span><b>Responsibilities<\/b><\/span><\/span><\/h2><ul><li><span>Develop responsive React-based web applications that support DevOps tools and internal infrastructure initiatives<\/span><\/li><li><span>Design and build dashboards, monitoring interfaces, and web-based utilities for operational visibility<\/span><\/li><li><span>Partner closely with DevOps engineers and stakeholders to understand requirements and translate them into scalable front-end solutions<\/span><\/li><li><span>Build reusable UI components and contribute to a maintainable component library<\/span><\/li><li><span>Optimize application performance, usability, and reliability across browsers and devices<\/span><\/li><li><span>Write clean, efficient, and maintainable JavaScript\/TypeScript code following modern web development best practices<\/span><\/li><li><span>Support integration with backend services and APIs as needed for seamless application functionality<\/span><\/li><li><span>Contribute to continuous improvement of development standards, front-end architecture, and user experience<\/span><\/li><\/ul><h2><\/h2><h2><span><span><b>Qualifications<\/b><\/span><\/span><\/h2><ul><li><span>5&#43; years of experience in React development or modern web application development.<\/span><\/li><li><span>Experience in using AI tools Claude, Git copilot, Cursor or similar tools. Experience \u00a0in development life cycle is preferred.<\/span><\/li><li><span>Strong proficiency in JavaScript and\/or TypeScript, HTML, and CSS<\/span><\/li><li><span>Demonstrated experience building responsive, performant, and user-friendly web interfaces<\/span><\/li><li><span>Experience with web performance optimization and front-end best practices<\/span><\/li><li><span>Senior-level experience with the ability to work independently and collaboratively in a fast-paced environment<\/span><\/li><li><span>Strong communication skills and experience partnering with technical teams to define and deliver solutions<\/span><\/li><li><span>Telecom industry experience is a plus<\/span><\/li><li><span>Experience with DevOps tools, infrastructure monitoring, or operational dashboards preferred<\/span><\/li><li><span>Familiarity with CI\/CD pipelines is preferred<\/span><\/li><li><span>Experience with .NET or another backend framework is a plus<\/span><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $118000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Frisco<\/b><\/p><p><b>#Texas<\/b><\/p><p><b>#Atlanta<\/b><\/p><p><b>#Overlandpark<\/b><\/p><p><b>#Kansas<\/b><\/p><p><b>#Georgia<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757708\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T06:04:03.908+08:00\",\"created_at\":\"2026-08-21T06:04:31.496+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/React-Web-Developer_R1757708\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384326\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/React-Web-Developer_R1757708\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/React-Web-Developer_R1757708\/apply\",\"job_requisition_id\":\"R1757708\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757708\",\"wid\":\"7bdacff36ca210263f39c51565d60000\",\"descriptor\":\"React Web Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><p>REACT WEB ENGINEER<br \/>Role: React Web Developer<br \/>Team: DevOps Chapter<br \/>Reporting: DevOps Engineering Lead<br \/><br \/>ABOUT THE ROLE:<br \/>Build web applications and tools for a specific DevOps initiative. You&#39;ll develop React-based web interfaces that support T-Mobile&#39;s DevOps infrastructure and tooling.<br \/><br \/>RESPONSIBILITIES:<br \/>\u2022 Develop responsive React web applications for DevOps tooling<br \/>\u2022 Create dashboards and monitoring interfaces<br \/>\u2022 Collaborate with DevOps engineers on requirements<br \/>\u2022 Ensure performance and reliability of web applications<br \/>\u2022 Build reusable component libraries<br \/><br \/>REQUIRED QUALIFICATIONS:<br \/>\u2022 5&#43; years of React or modern web development experience<br \/>\u2022 Strong JavaScript\/TypeScript and HTML\/CSS skills<br \/>\u2022 Experience with web performance optimization<br \/>\u2022 Senior level or higher<br \/>\u2022 Previous T-Mobile experience a plus<br \/><br \/>PREFERRED QUALIFICATIONS:<br \/>\u2022 Experience with DevOps tools and infrastructure monitoring<br \/>\u2022 Knowledge of CI\/CD pipelines<br \/>\u2022 DotNet or other backend framework experience welcome<\/p><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"828\",\"campaign_id\":\"24430\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757701\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Android Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><div><p><b>Location: Frisco, TX (Onsite position)<\/b><\/p><p><b>Role: Senior Android Developer <\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p><br \/>We are seeking a Senior Android Developer with expertise in Kotlin and modern Android technologies to design, develop, and optimize scalable, high-performance mobile applications used by millions of customers. The ideal candidate will have strong experience in enterprise mobile development, software architecture, API integrations, and driving engineering best practices within Agile environments.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, test, and maintain enterprise-grade Android applications using Kotlin and modern Android frameworks.<\/li><li>Build and enhance customer experiences including marketplace, offers, checkout, payments, loyalty programs, subscriptions, and order tracking.<\/li><li>Collaborate with Product Managers, Product Owners, Architects, UX Designers, QA teams, and backend engineers to deliver high-quality solutions.<\/li><li>Drive Android architecture, reusable components, coding standards, and engineering best practices.<\/li><li>Optimize application performance, scalability, reliability, startup time, memory utilization, and overall user experience.<\/li><li>Implement automated testing strategies, CI\/CD pipelines, and release management processes.<\/li><li>Conduct code reviews, provide technical leadership, and mentor junior developers.<\/li><li>Support production releases, monitoring, troubleshooting, and incident resolution.<\/li><li>Stay current with emerging Android technologies and recommend improvements to development processes and platform capabilities.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Engineering, or a related field, or equivalent practical experience.<\/li><li>7&#43; years of professional Android development experience.<\/li><li>Expert-level proficiency in Kotlin, Android SDK, Jetpack Compose, Android Architecture Components, Coroutines, and Flow.<\/li><li>Proven experience building large-scale consumer-facing Android applications supporting millions of users.<\/li><li>Strong understanding of MVVM, Clean Architecture, Dependency Injection, and modular application design.<\/li><li>Experience integrating RESTful APIs, GraphQL services, authentication platforms, and payment systems.<\/li><li>Hands-on experience working within Agile\/Scrum delivery environments.<\/li><li>Strong knowledge of mobile application security, performance optimization, observability, and monitoring.<\/li><li>Excellent analytical, problem-solving, and communication skills.<\/li><\/ul><p><\/p><p>The base salary for this position is $115,000 - $125,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WFO<\/p><p>#LI-Hybrid<\/p><p>#Concentrix<\/p><p><\/p><\/div><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757701\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T10:07:38.462+08:00\",\"created_at\":\"2026-08-21T06:04:31.298+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aravind.chandrasekar@concentrix.com\"},\"first_name\":\"Chandrasekar, Aravind\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"101828983\",\"wid\":\"3ea0636ec5ba014920c54030fa19d002\",\"descriptor\":\"Aravind Chandrasekar (101828983)\"},{\"id\":\"102012333\",\"wid\":\"f81830f171380107b572113999410000\",\"descriptor\":\"Venkata Maheswara Mula (102012333)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384117\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\/apply\",\"job_requisition_id\":\"R1757701\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757701\",\"wid\":\"31985244cafd10263e2b7edc16780000\",\"descriptor\":\"Senior Android Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><span class=\\\"emphasis\\\"><b>Note: Remove any reference to TMO or T-Life prior to posting<\/b><\/span><\/p><p><\/p><p><b><span>Senior Android Developer <\/span><\/b><\/p><\/div><div><p><b><span>About the Role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are seeking a highly skilled Senior Android Developer to build and enhance the T-Life Commerce platform serving millions of customers. You will develop scalable, secure, and high-performing mobile experiences across marketplace, offers, checkout, payments, loyalty, and fulfillment journeys.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Design, develop, test, and maintain enterprise-grade Android applications using Kotlin and modern Android frameworks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Build scalable commerce experiences including catalog, marketplace, offers, checkout, payments, loyalty, subscriptions, and order tracking.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Product Managers, Product Owners, Architects, UX teams, QA, and backend engineers.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Drive Android architecture, reusable components, coding standards, and engineering best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Optimize application performance, reliability, startup time, memory usage, and customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Implement automated testing, CI\/CD practices, and release management processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mentor engineers and participate in code reviews and technical design discussions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support production releases, monitoring, troubleshooting, and incident resolution.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Required Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>7&#43; years of professional Android development experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Expert knowledge of Kotlin, Android SDK, Jetpack Compose, Android Architecture Components, Coroutines, and Flow.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience building large-scale consumer applications supporting millions of users.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of MVVM, Clean Architecture, dependency injection, and modular application design.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience integrating RESTful APIs, GraphQL services, authentication platforms, and payment systems.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hands-on experience with Agile\/Scrum delivery practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong knowledge of mobile application security, performance tuning, and observability.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience with telecom, retail, e-commerce, marketplace, or payment platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting applications with high transaction volumes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with AWS, GCP, microservices, and event-driven architectures.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience using AI-assisted development tools such as Claude, GitHub Copilot, or similar engineering productivity platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous T-Mobile experience is highly desirable.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"829\",\"campaign_id\":\"24429\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757706\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior React Native Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span><span><b>Title: Senior React Native Engineer<\/b><\/span><\/span><\/p><p><span><span><b>Location: <\/b><\/span><\/span> <b>Frisco TX, Atlanta GA, Overland Park KS <\/b><b>- Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p><span><span>We\u2019re looking for a senior, hands-on React Native Engineer to build and maintain high-impact mobile flows within the Client application. In this highly visible role, you will partner closely with native iOS and Android engineering chapters to deliver seamless, production-ready experiences and help shape the transition from native to hybrid mobile development where it makes the most sense. This is an ideal opportunity for a self-sufficient engineer who thrives in complex environments, takes ownership, and enjoys turning polished designs into intuitive mobile experiences.<\/span><\/span><\/p><h2><\/h2><h2><\/h2><h2><span><span><b>Responsibilities<\/b><\/span><\/span><\/h2><ul><li><span>Design, build, test, and ship production-grade React Native features within the Client mobile application.<\/span><\/li><li><span>Partner with native iOS and Android teams across multiple engineering chapters to identify candidate flows for React Native implementation.<\/span><\/li><li><span>Help manage and support the transition of selected mobile experiences from native to hybrid architecture.<\/span><\/li><li><span>Translate Figma designs into pixel-accurate, performant, production-ready user interfaces.<\/span><\/li><li><span>Collaborate across engineering and product stakeholders to ensure high-quality mobile experiences aligned to business goals.<\/span><\/li><li><span>Operate as a senior individual contributor with minimal oversight in a high-visibility client program.<\/span><\/li><li><span>Drive clean code practices, scalable component design, and maintainable mobile architecture.<\/span><\/li><li><span>Troubleshoot issues across the React Native stack and work effectively within a broader native mobile ecosystem.<\/span><\/li><li><span>Contribute to delivery acceleration by leveraging approved in-house coding agents and engineering tools where appropriate.<\/span><\/li><\/ul><h2><\/h2><h2><\/h2><h2><span><span><b>Qualifications<\/b><\/span><\/span><\/h2><ul><li><span>Experience 6&#43; years in React Native is required.<\/span><\/li><li><span>Experience in using AI tools Claude, Git copilot, Cursor or similar tools. Experience \u00a0in development life cycle is preferred.<\/span><\/li><li><span>Senior-level, hands-on experience building and shipping React Native applications in production environments.<\/span><\/li><li><span>Strong proficiency in JavaScript and\/or TypeScript.<\/span><\/li><li><span>Solid understanding of mobile application architecture, development lifecycle, testing, release management, and production support.<\/span><\/li><li><span>Experience working closely with native iOS and Android teams in shared mobile environments.<\/span><\/li><li><span>Demonstrated ability to independently own features and deliver with minimal direction.<\/span><\/li><li><span>Strong verbal and written communication skills, with the ability to collaborate effectively across technical and non-technical teams.<\/span><\/li><li><span>Must be based in the U.S. and able to work onshore in a time zone that overlaps with the core team.<\/span><\/li><li><span>Experience shipping hybrid native\/React Native applications strongly preferred.<\/span><\/li><li><span>Experience converting native iOS or Android features into React Native solutions preferred.<\/span><\/li><li><span>Telecom industry experience is a plus.<\/span><\/li><li><span>Familiarity with reading and implementing from Figma designs is a plus.<\/span><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $118000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Frisco<\/b><\/p><p><b>#Texas<\/b><\/p><p><b>#Atlanta<\/b><\/p><p><b>#Overlandpark<\/b><\/p><p><b>#Kansas<\/b><\/p><p><b>#Georgia<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757706\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T04:04:07.419+08:00\",\"created_at\":\"2026-08-21T06:04:31.088+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\/apply\",\"job_requisition_id\":\"R1757706\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"834\",\"campaign_id\":\"24420\",\"campaign_title\":\"Software Architect (TCF) R1757604\",\"campaign_type\":\"job_application\",\"job_title\":\"SaaS Solutions Architect - Ruby\",\"street\":\"USA NC Work-at-Home\",\"address\":\"USA NC Work-at-Home\",\"city\":\"USA\",\"state\":\"North Carolina\",\"postal_code\":\"27601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><\/p><p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>We\u2019re seeking an experienced <b>Senior SaaS Solutions Architect (Ruby)<\/b> to lead the design and delivery of innovative, scalable, and client-centered technical solutions within our professional services organization. In this role, you will partner closely with customers, internal stakeholders, and delivery teams to translate business requirements into well-architected solutions that leverage APIs, integrations, automation, and cloud-based technologies.<\/p><p><\/p><p>This role is ideal for a technically strong, customer-facing consultant who excels at solving complex business challenges, guiding architectural best practices, and mentoring others along the way. As a senior member of the team, you will help shape technical direction across engagements while ensuring quality, efficiency, and customer satisfaction from discovery through deployment.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Lead technical consulting engagements by facilitating discovery sessions, gathering requirements, and translating business goals into scalable solution architectures.<\/p><\/li><li><p>Design, build, test, and deploy custom software solutions using platform capabilities, APIs, integrations, and third-party technologies.<\/p><\/li><li><p>Create clear and comprehensive technical documentation, including architecture designs, integration flows, implementation approaches, and solution recommendations.<\/p><\/li><li><p>Serve as a trusted advisor to customers and partners, helping them understand solution options, technical tradeoffs, and best practices.<\/p><\/li><li><p>Act as a subject matter expert on advanced platform capabilities, extensibility scenarios, and API-driven solution design.<\/p><\/li><li><p>Review and validate architecture designs created by other team members to promote consistency, quality, and technical excellence.<\/p><\/li><li><p>Provide mentorship, coaching, and peer feedback across the architecture team to strengthen delivery quality and team capability.<\/p><\/li><li><p>Assess technical feasibility, implementation complexity, and effort estimates in support of sales opportunities, solution scoping, and statements of work.<\/p><\/li><li><p>Manage technical project execution, including timelines, deliverables, risks, dependencies, and client communications.<\/p><\/li><li><p>Build middleware and integration solutions that automate workflows, connect external systems, and support secure, efficient data migration.<\/p><\/li><li><p>Apply strong systems architecture and design pattern knowledge to deliver performant, scalable, and maintainable solutions.<\/p><\/li><li><p>Partner with product and engineering teams to communicate customer feedback, identify enhancement opportunities, and surface product gaps.<\/p><\/li><li><p>Maintain a strong focus on customer outcomes, solution quality, and delivery excellence across all assigned engagements.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><ul><li><p>5&#43; years of relevant experience in solutions architecture, software development, technical consulting, or a related discipline.<\/p><\/li><li><p>3&#43; years of customer-facing experience leading technical conversations and delivering solution-based outcomes.<\/p><\/li><li><p>Hands-on development experience in two or more languages such as\u00a0.NET, Node.js, Python, Java, or Ruby.<\/p><\/li><li><p>Experience working with\u00a0SaaS and\/or IPaaS applications\u00a0in enterprise environments.<\/p><\/li><li><p>Strong understanding of systems architecture and the ability to design scalable, performance-driven, and resilient solutions.<\/p><\/li><li><p>Knowledge of software design patterns, architectural best practices, and large data volume considerations.<\/p><\/li><li><p>Experience integrating business systems using APIs, middleware, ETL tools, CRM platforms, reporting environments, or analytics solutions preferred.<\/p><\/li><li><p>Excellent written, verbal, and presentation communication skills, with the ability to explain technical topics clearly to non-technical stakeholders.<\/p><\/li><li><p>Proven ability to lead projects from concept through completion with a high degree of independence and ownership.<\/p><\/li><li><p>Strong organizational skills and the ability to manage multiple priorities, deadlines, and client expectations effectively.<\/p><\/li><li><p>Experience supporting technical scoping, solution estimation, and statement of work development preferred.<\/p><\/li><li><p>Bachelor\u2019s degree in Computer Science, Information Systems, Management Information Systems, Engineering, or a related field preferred; equivalent experience also valued.<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $106,000 \u2013 $150,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><\/div><\/div><p><\/p><p>#Concentrix<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757604\",\"location\":\"USA, North Carolina\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T04:04:01.394+08:00\",\"created_at\":\"2026-08-21T04:04:10.861+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/SaaS-Solutions-Architect---Ruby_R1757604\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"27601\",\"primary_location\":{\"id\":\"US-WAH-NCARO-00\",\"wid\":\"b67da9176e3d1062f9dec4ed55fbbe00\",\"descriptor\":\"USA NC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0270\",\"descriptor\":\"Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384268\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/SaaS-Solutions-Architect---Ruby_R1757604\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/SaaS-Solutions-Architect---Ruby_R1757604\/apply\",\"job_requisition_id\":\"R1757604\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"timothy.manhard@concentrix.com\"},\"first_name\":\"Timothy Manhard (102010811)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757604\",\"wid\":\"6dd37eb75b33102637f0a36daa220000\",\"descriptor\":\"SaaS Solutions Architect - Ruby\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"835\",\"campaign_id\":\"24419\",\"campaign_title\":\"Sr. Project Manager (TCF) R1757362\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior IT Project Manager, Data Engineering\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Title: Senior IT Project Manager, Data Engineering<br \/>Location: Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>The Senior IT Project Manager, Data Engineering is responsible for leading the full project lifecycle for complex technology initiatives, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business priorities and enterprise technology strategy.<\/p><p>The ideal candidate brings strong project delivery experience along with a solid understanding of data engineering initiatives, including data platforms, integrations, migrations, and enterprise reporting environments. This individual will serve as a trusted partner across business and technical teams, driving execution, mitigating risk, and ensuring successful delivery of strategic IT and data-focused programs.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead the end-to-end delivery of IT projects, ensuring successful execution from initiation through closure.<\/li><li>Develop and maintain project plans, schedules, budgets, resource plans, and milestone tracking.<\/li><li>Manage data engineering-related initiatives, including data integration projects, data migration efforts, data platform modernization, pipeline enhancements, and analytics-enablement programs.<\/li><li>Coordinate cross-functional teams including data engineers, architects, developers, vendors, business stakeholders, and leadership partners.<\/li><li>Drive project milestones and maintain accountability for timely delivery of project objectives.<\/li><li>Identify, manage, and mitigate project risks, issues, dependencies, assumptions, and change requests.<\/li><li>Lead status meetings and provide clear, consistent updates to project teams, sponsors, and executive stakeholders.<\/li><li>Prepare and maintain project documentation, financial forecasts, status reports, executive presentations, and governance materials.<\/li><li>Monitor project performance and take corrective action when needed to maintain scope, schedule, and budget targets.<\/li><li>Facilitate decision-making, remove blockers, and resolve project-related challenges in a proactive and collaborative manner.<\/li><li>Ensure effective communication across all levels of the organization and promote alignment between technical execution and business outcomes.<\/li><li>Support broader IT initiatives and strategic technology transformation programs across the organization.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Proven experience as an\u00a0IT Project Manager\u00a0or\u00a0Senior IT Project Manager\u00a0leading complex enterprise technology initiatives.<\/li><li>Experience managing projects involving\u00a0data engineering, including data warehousing, ETL\/ELT processes, data pipelines, cloud data platforms, data migration, or reporting and analytics solutions.<\/li><li>Strong project management and leadership skills with the ability to guide cross-functional teams through complex delivery cycles.<\/li><li>Excellent verbal and written communication skills, with the ability to influence stakeholders at all organizational levels.<\/li><li>Demonstrated experience in project planning, budgeting, scheduling, forecasting, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with\u00a0Microsoft Project, Microsoft Visio, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.<\/li><li>Ability to manage multiple priorities, deadlines, and stakeholder expectations in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, enterprise applications, and data transformation efforts.<\/li><li>Familiarity with project management methodologies such as Waterfall, Agile, or hybrid delivery approaches.<\/li><li>Bachelor\u2019s degree in Information Technology, Computer Science, Business, Engineering, or a related discipline preferred.<\/li><li>PMP, PMI-ACP, Scrum, or related certification is a plus.<\/li><\/ul><p><\/p><p><b>Typical Deliverables<\/b><\/p><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul><p><\/p><\/div><p>The base salary for this position is $92,250 - $115,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#BothellWA<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757362\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T06:04:03.453+08:00\",\"created_at\":\"2026-08-21T04:04:10.397+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384279\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\/apply\",\"job_requisition_id\":\"R1757362\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757362\",\"wid\":\"1b028840adbd103698432f7c4e490000\",\"descriptor\":\"Senior IT Project Manager, Data Engineering\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Original JD:<\/p><p><b>Senior IT Project Manager<\/b><\/p><p><b>Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>The IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals.<\/p><p><\/p><p>Key responsibilities include:<\/p><ul><li>Developing and maintaining project plans, schedules, budgets, and resource plans.<\/li><li>Driving project milestones and ensuring timely delivery of project objectives.<\/li><li>Coordinating cross-functional teams, vendors, business stakeholders, and technical resources.<\/li><li>Managing project risks, issues, dependencies, and change requests.<\/li><li>Leading status meetings and providing regular project updates to leadership and stakeholders.<\/li><li>Preparing and maintaining project documentation, financial forecasts, status reports, and presentations.<\/li><li>Ensuring effective communication across all levels of the organization.<\/li><li>Monitoring project performance and taking corrective actions when necessary.<\/li><li>Facilitating decision-making and resolving project-related challenges.<\/li><li>Supporting IT initiatives and strategic technology programs across the organization.<\/li><\/ul><h3><\/h3><h3>Required Skills &amp; Qualifications<\/h3><ul><li>Strong project management and leadership skills.<\/li><li>Excellent verbal and written communication abilities.<\/li><li>Experience with project planning, budgeting, scheduling, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with:<ul><li>Microsoft Project<\/li><li>Microsoft Visio<\/li><li>Microsoft Excel<\/li><li>Microsoft Word<\/li><li>Microsoft PowerPoint<\/li><\/ul><\/li><li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications.<\/li><\/ul><h3><\/h3><h3>Typical Deliverables<\/h3><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"836\",\"campaign_id\":\"24406\",\"campaign_title\":\"Sr. Project Manager (TCF) R1757361\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead IT Project Manager, Data Engineering\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Lead IT Project Manager, Data Engineering<\/b><br \/><b>Location: Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>We are seeking a results-driven <b>Lead IT Project Manager with Data Engineering experience<\/b> to lead complex, cross-functional technology initiatives that power data-driven transformation across the organization. In this role, you will manage the full project lifecycle while partnering with engineering, business, and leadership teams to deliver scalable data solutions on time, within scope, and within budget.<\/p><p>This is an exciting opportunity for a strategic project leader who thrives in fast-paced environments and brings a strong understanding of data engineering, enterprise systems, and stakeholder management. You will play a critical role in driving execution across initiatives involving data platforms, integrations, migrations, reporting, and modern technology programs.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead end-to-end project delivery from initiation and planning through execution, deployment, and closure.<\/li><li>Develop and maintain detailed project plans, schedules, budgets, resource forecasts, and milestone tracking.<\/li><li>Partner with data engineers, architects, analysts, developers, vendors, and business stakeholders to deliver high-impact technology solutions.<\/li><li>Manage projects related to data engineering initiatives, including data platform implementations, data pipeline modernization, integrations, data migrations, cloud transformations, and enterprise application support.<\/li><li>Drive project governance by managing scope, risks, issues, dependencies, assumptions, and change requests.<\/li><li>Facilitate project meetings, steering committee reviews, and stakeholder updates with clear communication on progress, blockers, and decisions needed.<\/li><li>Monitor project performance, identify gaps, and implement corrective actions to keep initiatives on track.<\/li><li>Prepare and maintain core project documentation, including project charters, financial forecasts, status reports, executive presentations, deployment plans, and closeout documentation.<\/li><li>Ensure alignment between business objectives, technical requirements, and delivery plans.<\/li><li>Support strategic IT and data transformation programs by enabling strong collaboration across technical and non-technical teams.<\/li><li>Promote effective communication, accountability, and transparency across all levels of the organization.<\/li><li>Help drive successful delivery of scalable, reliable, and business-focused data solutions.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Proven experience as an\u00a0<b>IT Project Manager<\/b>\u00a0leading complex technology initiatives in enterprise environments.<\/li><li>Hands-on experience managing projects involving\u00a0<b>data engineering<\/b>, such as data warehousing, ETL\/ELT pipelines, data integration, cloud data platforms, data migration, or analytics ecosystems.<\/li><li>Strong knowledge of project management methodologies, tools, and best practices across the full project lifecycle.<\/li><li>Demonstrated ability to manage scope, budget, schedule, resources, risks, and stakeholder expectations effectively.<\/li><li>Excellent leadership, communication, negotiation, and relationship-building skills.<\/li><li>Strong analytical and problem-solving abilities with the confidence to make decisions and drive resolution.<\/li><li>Experience coordinating cross-functional teams that include technical resources, vendors, business stakeholders, and leadership.<\/li><li>Proficiency with\u00a0<b>Microsoft Project, Microsoft Visio, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint<\/b>.<\/li><li>Ability to manage multiple priorities and competing deadlines in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, enterprise applications, or data modernization programs.<\/li><li>Familiarity with Agile, Waterfall, or hybrid delivery models is highly valued.<\/li><li>Bachelor\u2019s degree in Information Technology, Computer Science, Business, Engineering, or a related field preferred.<\/li><li>PMP, Scrum, or related project management certification is a plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#BothellWA<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757361\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T06:04:03.530+08:00\",\"created_at\":\"2026-08-21T02:04:05.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384383\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\/apply\",\"job_requisition_id\":\"R1757361\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757361\",\"wid\":\"6dd37eb75b33102631ad7c976af10000\",\"descriptor\":\"Lead IT Project Manager, Data Engineering\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>original JD:<\/p><p><\/p><div><p><\/p><p><b>Lead IT Project Manager <\/b><\/p><p><b>Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>Lead IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals.<\/p><p><\/p><p>Key responsibilities include:<\/p><ul><li>Developing and maintaining project plans, schedules, budgets, and resource plans.<\/li><li>Driving project milestones and ensuring timely delivery of project objectives.<\/li><li>Coordinating cross-functional teams, vendors, business stakeholders, and technical resources.<\/li><li>Managing project risks, issues, dependencies, and change requests.<\/li><li>Leading status meetings and providing regular project updates to leadership and stakeholders.<\/li><li>Preparing and maintaining project documentation, financial forecasts, status reports, and presentations.<\/li><li>Ensuring effective communication across all levels of the organization.<\/li><li>Monitoring project performance and taking corrective actions when necessary.<\/li><li>Facilitating decision-making and resolving project-related challenges.<\/li><li>Supporting IT initiatives and strategic technology programs across the organization.<\/li><\/ul><h3><\/h3><h3>Required Skills &amp; Qualifications<\/h3><ul><li>Strong project management and leadership skills.<\/li><li>Excellent verbal and written communication abilities.<\/li><li>Experience with project planning, budgeting, scheduling, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with:<ul><li>Microsoft Project<\/li><li>Microsoft Visio<\/li><li>Microsoft Excel<\/li><li>Microsoft Word<\/li><li>Microsoft PowerPoint<\/li><\/ul><\/li><li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications.<\/li><\/ul><h3><\/h3><h3>Typical Deliverables<\/h3><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul><p><\/p><p><\/p><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"837\",\"campaign_id\":\"24403\",\"campaign_title\":\"Director, Sales R1752658\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialty Seller, Collections Practice\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p><\/p><p><b>Strategic Selling and Business Growth:<\/b><\/p><ul><li>Acts as a creator and driver who can originate, shape, and commercially enable complex sales opportunities and maintain both an active priority target list and deal funnel as a result.<\/li><li>Proactively generates and builds new client relationships from qualification to close.<\/li><li>Demonstrates a strong understanding of CX Operations and specialist propositions, and our ability to bring people, technology and transformation to bear for client benefit, highly tailored to their sector.<\/li><li>Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs, with a targeted enterprise prospect, including but not limited to, IT, CX, Operations, HR, Finance and Procurement.<\/li><li>Provides effective and clear leadership to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan.<\/li><li>Articulates a compelling and differentiated value proposition to the prospect, that aligns to their business outcomes and industry context.<\/li><li>Sustains urgency through creating compelling events through active listening, storytelling, and personal experiences.<\/li><li>Supports and leads business negotiation for complex transactions and opportunities.<\/li><li>Works closely with portfolio leaders and practice leaders to leverage relevant subject matter experts in support of the pursuit.<\/li><li>Engages the global leadership as appropriate and shepherds the deal through the solutioning and approval process.<\/li><li>Provides discipline and rigor to the sales process as an expert on sales best practices.<\/li><li>Successfully leads and aligns a complex network of stakeholders, including interaction with senior management levels at a client and\/or within Concentrix, involving negotiating or influencing significant matters.<\/li><\/ul><p><\/p><p><b>Knowledge and Expertise:<\/b><\/p><ul><li>Develops sector-specific knowledge in collaboration with Sector and Portfolio leaders to deliver a Sector-led sales strategy and leverages this expertise throughout all stages of the sales process. Ensures the wider organization benefits from this specialized knowledge by sharing insights and best practices across teams.<\/li><li>Builds and demonstrates a very clear understanding of the target client\u2019s business and their strategic business objectives and revisits these objectives in line with the client\u2019s strategic reviews<\/li><li>Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client\u2019s industry sector.<\/li><li>Develops and executes the sales strategy across all appropriate levels of the target client organization. Can develop the long-term growth strategy for Concentrix within the allocated accounts and in line with the sector and portfolio strategy. Supports the Portfolio and Sector Leaders in the development of that sector strategy.<\/li><li>Leverages exceptional communication skills to create and share thought leadership, as well as speaking and networking at relevant sector-based forums both internally and externally.<\/li><\/ul><p><\/p><p><b>Collaboration and Coordination:<\/b><\/p><p><\/p><ul><li>Works closely with Portfolio Leads, Sector Leaders, and other internal teams to align sales strategies with overall business goals.<\/li><li>Provides effective and timely transition of the client relationships to the appointed Account Executive for sold deals<\/li><li>Leverages internal resources and expertise to develop and propose high-value and profitable solutions to clients.<\/li><li>Collaborates with Account Executives to understand the context of their respective accounts as well as with a broader sales and account management community by sharing insights, best practices, and assisting with sales-related tasks.<\/li><\/ul><p><\/p><p><b>Reporting and Analytics:<\/b><\/p><ul><li>Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders.<\/li><li>Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<\/li><li>Prepares and delivers regular reports and updates to Leaders on sales performance and metrics.<\/li><\/ul><p><\/p><p><b>Professional Development:<\/b><\/p><ul><li>Stays updated on industry trends, emerging technologies, and best practices in their sector.<\/li><li>Participates in training and development programs to enhance skills and knowledge.<\/li><li>Actively seeks opportunities for professional growth and career advancement within the organization.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor\u2019s degree in business administration, Marketing, or a related field with 6&#43; years of experience as a sales hunter (B2B sales) and individual contributor.<\/li><li>At least 3 years\u2019 experience in the CX tech and\/or BPO marketplace where they have experience of closing complex B2B deals.\u00a0<\/li><li>Experience interacting with and selling to senior leaders (c-level) across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc.<\/li><li>Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor.<\/li><li>Excellent problem-solving and conflict-resolution abilities.<\/li><li>Ability to analyze data and use insights to lead solution build processes and win strategy creation.<\/li><li>Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<\/li><li>Self-starter and strong time management skills.<\/li><li>Ability to work collaboratively within a closely linked team environment.<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $158,800 to $172,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this role is September 13th, 2026.<\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the\u00a0<a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><p>To request a reasonable accommodation please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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you passionate about cloud computing and helping others succeed through learning and innovation?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>looking for an Inside <b>Partner Engineer Trainer <\/b>to help enable partners with the knowledge, skills, and confidence they need to <\/span><\/span><\/p><p><span><span>successfully<span>\u00a0<\/span><\/span><span>leverage<\/span><span><span>\u00a0<\/span>our client platform.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As an <b>Inside Partner Engineer Trainer <\/b>in Barcelona,<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>combine your technical<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, training skills, and passion for cloud technologies to empower partners and drive business growth.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Design and deliver engaging\u00a0training programs, including presentations, workshops, demos, and hands-on labs.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Act as a trusted technical advisor, helping partners understand and<span>\u00a0<\/span><\/span><span>adopt\u00a0solutions<\/span><span><span>\u00a0<\/span>and best practices.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collaborate with Partner Account Managers to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>training needs and tailor enablement programs to partner requirements.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create,<span>\u00a0<\/span><\/span><span>maintain<\/span><span>, and continuously improve training materials to reflect on the latest products and releases.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Foster a collaborative learning environment through webinars, training sessions, and knowledge-sharing initiatives.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Gather feedback,<span>\u00a0<\/span><\/span><span>monitor<\/span><span><span>\u00a0<\/span>training effectiveness, and drive continuous improvement across partner enablement activities.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- 2\u20134 years of experience in technical training, technical support, cloud technologies, pre-sales, or a similar customer-facing technical role.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fluent\u00a0in\u00a0English (spoken and written).<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong understanding of cloud computing concepts, including IaaS, PaaS, and SaaS.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience creating and delivering technical training content for diverse audiences.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<\/span><span>Google Cloud Digital Leader certificatio<\/span><span>n<span>\u00a0<\/span><\/span><span>requir<\/span><span>ed<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Nice to have<\/span><\/span><span><span>\u00a0<\/span><\/span><\/b><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<\/span><span>\u00a0<\/span><span>Bachelor&#39;s degree in Computer Science<\/span><span>, Engineering, or<span>\u00a0<\/span><\/span><span>a related<\/span><span><span>\u00a0<\/span>field<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Google Cloud certifications such as Professional Cloud Architect or Associate Cloud Engineer.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience with networking, databases, big data, security, or distributed systems.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Background in channel management, partner enablement, or pre-sales environments.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience working with cloud infrastructure and modern software<span>\u00a0<\/span><\/span><span>architectures<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What&#39;s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>- Full-time\u00a0<\/span><span>39 hours<\/span><span>\/week contract: Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>- Salary 26.480,38 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus &#43; Restaurant Card<\/span><\/span><br \/><span><span>- Central location in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses\u00a0<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0<\/span><span>game-changers<\/span><span>\u00a0<\/span><span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0<\/span><span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We&#39;re<\/span><span>\u00a0proudly\u00a0<\/span><span>united as one<\/span><span>\u00a0team, one company, globally.\u00a0<\/span><span>We&#39;re<\/span><span>\u00a0<\/span><span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a seasoned Power Platform Engineer with experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><\/p><p>This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration.<\/p><p><\/p><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p><b>10 years of Experience Level:<\/b> expert in Power Platform governance, administration, and Power Apps development.<\/p><\/li><li><p><b>Technical Expertise:<\/b> Expert of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/p><\/li><li><p><b>Power Platform Technologies:<\/b> Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/p><\/li><li><p><b>Enterprise Focus:<\/b> Demonstrated experience in Power Platform administration and support within large-scale environments.<\/p><\/li><li><p><b>Training &amp; 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In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><p>Process end-to-end bi-weekly and off-cycle payrolls\u00a0for U.S. and Canadian employees, including hourly and salaried populations<\/p><\/li><li><p>Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments<\/p><\/li><li><p>Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments<\/p><\/li><li><p>Review payroll totals and support accurate hand-off to Treasury and Accounting<\/p><\/li><li><p>Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers<\/p><\/li><li><p>Support manual checks, voids, stop payments, reversals, and reissues as needed<\/p><\/li><li><p>Ensure compliance with applicable U.S. federal, state, and local payroll laws\u00a0as well as Canadian federal and provincial payroll legislation<\/p><\/li><li><p>Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA<\/p><\/li><li><p>Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates<\/p><\/li><li><p>Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s,\u00a0where applicable<\/p><\/li><li><p>Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy<\/p><\/li><li><p>Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close<\/p><\/li><li><p>Serve as a Workday Payroll SME\u00a0for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes<\/p><\/li><li><p>Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles<\/p><\/li><li><p>Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces<\/p><\/li><li><p>Support payroll processing for equity-based compensation\u00a0transactions, including restricted stock, stock options, and employee stock purchase plan activity<\/p><\/li><li><p>Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders<\/p><\/li><li><p>Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement<\/p><\/li><li><p>Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides<\/p><\/li><li><p>Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p>Have 4\u20135&#43; years of progressive Canadian and US payroll experience\u00a0in a large, multi-state and multi-provincial environment<\/p><\/li><li><p>Have demonstrated experience processing payroll for both the United States and Canada<\/p><\/li><li><p>Bring strong hands-on experience with Workday Payroll which is a requirement for the role<\/p><\/li><li><p>Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing<\/p><\/li><li><p>Have a strong understanding\u00a0of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation<\/p><\/li><li><p>Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability<\/p><\/li><li><p>Are comfortable working both collaboratively in a team environment and independently with minimal supervision<\/p><\/li><li><p>Have advanced Microsoft Excel\u00a0skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis<\/p><\/li><li><p>Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials<\/p><\/li><li><p>Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors<\/p><\/li><\/ul><p><\/p><p><b>It will be a plus if you:\u00a0<\/b><\/p><ul><li><p>Hold a CPP, FCP or PCP certification<\/p><\/li><li><p>Have a bachelor\u2019s degree\u00a0in Accounting, Finance, Human Resources, Business, or a related field<\/p><\/li><li><p>Have experience with ADP Smart Compliance\u00a0and related support tools<\/p><\/li><li><p>Bring experience supporting payroll-related system enhancements, integrations, and testing cycles<\/p><\/li><li><p>Have exposure to equity-based compensation payroll processing in Workday<\/p><\/li><li><p>The base salary range for this position is <span><span>$72,000 - $85,000 USD<\/span><\/span> plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is September 2, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><\/li><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757554\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T22:05:45.530+08:00\",\"created_at\":\"2026-08-20T22:04:43.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0821\",\"descriptor\":\"Professional I, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383865\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\/apply\",\"job_requisition_id\":\"R1757554\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brenda.heatwole@concentrix.com\"},\"first_name\":\"Brenda Burroughs (300104795)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1757554\",\"wid\":\"57fa9b857221102623cb755167be0000\",\"descriptor\":\"Sr. Payroll Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"841\",\"campaign_id\":\"24360\",\"campaign_title\":\"Associate Manager, Program Management (TCF) R1755914\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Project Manager, Risk and Compliance Advisory\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-KYC\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-KYC\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"We're Concentrix. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Are you a high-energy technical troubleshooter who thrives under pressure? We are seeking an <b>Incident Analyst<\/b> with at least 3 years of hands-on experience to own end-to-end recovery for critical, business-impacting outages (P1\/P2). In this high-visibility role, you will lead global technical recovery bridges, drive cross-functional alignment, and minimize operational downtime across complex enterprise IT and BPO call center infrastructures. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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UP Ayala TechnoHub Bldg G, Grd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1159\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Irbid Part timers - Customer service advisors\",\"campaign_type\":\"job_application\",\"job_title\":\"Part Time\/flexible - Customer Service Representative (Arabic\/English) - Irbid\",\"street\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"address\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"city\":\"Irbid\",\"state\":null,\"postal_code\":\"21410\",\"region\":\"emea\",\"country\":\"Jordan\",\"short_description\":\"Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>What you will do in this role:<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>As a Customer Service Representative on our team, you will:<\/p>\\n<ul>\\n<li>\\n<p>Review customer requests and expectations and respond to them according to their needs and situations<\/p>\\n<\/li>\\n<li>\\n<p>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/p>\\n<\/li>\\n<li>\\n<p>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/p>\\n<\/li>\\n<li>\\n<p>Champion better brand experiences for our customers and clients<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your qualifications:<\/strong><br \/>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>\\n<p>Are proficient or bilingual in Arabic and English (advanced English level)<\/p>\\n<\/li>\\n<li>\\n<p>Are proactive, self-motivated, and solution-oriented &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Can work rotating and weekend shifts<\/p>\\n<\/li>\\n<li>\\n<p>Located in Irbid<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It will be a plus if you:<\/p>\\n<ul>\\n<li>\\n<p>Have previous experience in Customer Service or Sales<\/p>\\n<\/li>\\n<li>\\n<p>Know how to work with helpdesk systems<\/p>\\n<\/li>\\n<\/ul>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Competitive salary and performance bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Irbid<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training on the company and the project you&rsquo;ll be working on<\/p>\\n<\/li>\\n<li>\\n<p>Career development programs, digital learning courses<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\",\"ats_external_id\":\"JO-87\",\"location\":\"Irbid, emea\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-26T03:59:27.569+04:00\",\"created_at\":\"2026-08-20T11:56:15.337+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"846\",\"campaign_id\":\"24321\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1741207\",\"campaign_type\":\"job_application\",\"job_title\":\"Group Manager, Software Engineering\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Summary<\/b><\/p><p>We are looking for a dynamic Group Manager of Software Engineering to lead engineering teams for our Generative AI product group. As a Group Manager in Software Engineering at Concentrix, you will lead dynamic teams of software engineers. Your role will be pivotal in driving the development and implementation of cutting-edge Generative AI software solutions while leading our cross-functional teams of backend, frontend, and QA engineers.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Lead the charge in achieving technical excellence across the development stack, ensuring the architectural integrity and innovation of our platform.<\/p><\/li><li><p>Mentor and inspire high-performing teams, cultivating a culture of excellence, ownership, and an agile mindset. Empower team members to consistently achieve meaningful results and add business value.<\/p><\/li><li><p>Establish clear goals and growth pathways, promoting a culture of accountability and innovation within the team.<\/p><\/li><li><p>Oversee the complete development lifecycle of key features and enhancements, from ideation to deployment, ensuring timely and quality delivery.<\/p><\/li><li><p>Enhance collaboration by aligning priorities and optimizing resource allocation to consistently meet project milestones.<\/p><\/li><li><p>Proactively manage project execution by monitoring progress, identifying risks or bottlenecks early, and implementing strategic solutions to maintain team momentum.<\/p><\/li><li><p>Promote the use of emerging AI tools to boost productivity in development and QA processes.<\/p><\/li><li><p>Drive cross-functional synergy by facilitating effective collaboration among engineers, DevOps, and key stakeholders for seamless integration and rapid product delivery.<\/p><\/li><li><p>Act as a trusted liaison, bridging the gap between technical complexities and business objectives, translating them into actionable insights for all teams.<\/p><\/li><li><p>Foster a culture of openness and empowerment through knowledge sharing, transparent communication, and shared accountability.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>Bachelor&#39;s or Master&#39;s degree in Computer Science, Engineering, or a related field.<\/p><\/li><li><p>Over 10 years of experience as a senior engineering manager leading frontend, backend, and QA engineering teams.<\/p><\/li><li><p>Proficient in both JavaScript and TypeScript.<\/p><\/li><li><p>Expertise in web technologies such as React, Next.js, Node.js, and NestJS.<\/p><\/li><li><p>Experience with RDBMS and NoSQL databases, including Postgres, MongoDB, and DynamoDB.<\/p><\/li><li><p>Proficient in Design Principles, including Object Oriented Programming and Functional Programming.<\/p><\/li><li><p>Understanding of the value of a data-centric approach to software engineering and the benefits of a well-architected data ecosystem.<\/p><\/li><li><p>Solid knowledge of AWS and Azure services and infrastructure, specifically for web applications.<\/p><\/li><li><p>Experience in performance optimization, security best practices, and RESTful API design and development.<\/p><\/li><li><p>Proficient in Agile methodologies and project management tools like Jira.<\/p><\/li><li><p>Experience with automated code deployment pipelines using CI\/CD tools such as GitHub Actions.<\/p><\/li><li><p>Strong leadership and people management skills, with a proven track record of building and nurturing high-performing teams.<\/p><\/li><li><p>Strong problem-solving and decision-making skills with a focus on achieving results and delivering exceptional user experiences.<\/p><\/li><li><p>Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels.<\/p><\/li><li><p>Experience in startup environments is a plus.<\/p><\/li><li><p>Experience with e-commerce or retail companies is highly beneficial.<\/p><\/li><li><p>Familiarity with modern AI-assisted development tools such as GitHub Copilot, Cursor, or ChatGPT for accelerating code generation, documentation, and refactoring.<\/p><\/li><li><p>Experience using AI-powered debugging and testing tools for faster issue resolution.<\/p><\/li><li><p>Comfortable with prompt engineering practices to enhance product and team efficiency in interactions with AI assistants and agents.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $126,774-$165,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Remote<\/p><p><\/p><p>#Concentrix<\/p><p>#linkedin<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1741207\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T02:04:27.504+08:00\",\"created_at\":\"2026-08-20T06:04:43.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDMyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0214\",\"descriptor\":\"Group Manager, Software Engineering (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384352\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\/apply\",\"job_requisition_id\":\"R1741207\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"a8804467b792100efcd47db5cfad0000\",\"descriptor\":\"W0ZURK Gpo Telecats\",\"reference_id\":\"W0ZURK\",\"custom_reference_id\":\"W0ZURK\",\"company_reference_id\":null},{\"wid\":\"7018cd47a94a100751db08b09c3b0000\",\"descriptor\":\"(CORP) GPO ixHello\",\"reference_id\":\"GPOIXBOT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"acaadb87f358100efc32074afb4b0000\",\"descriptor\":\"22963 - 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Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Accountant I, Accounting \u2014 GLSS Global Intercompany will report directly to the GLSS Supervisor, Accounting. The Acountant \u00a0ensures that Intercompany transactions are properly recorded and quality reconciliations of I\/C accounts compliant to SOX controls are completed on time. He should provide solutions for reconciling items, and recommend improvement initiatives within the assigned processes.<\/p><p><\/p><p><b>Key Responsibilities <\/b><\/p><p><\/p><ul><li><p>Perform Book Closing related activities on a monthly, quarterly and annually basis.<\/p><\/li><li><p>Prepare Balance sheet account reconciliations with quality, compliant with SOX requirement, and any open\/reconciling items are cleared.<\/p><\/li><li><p>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes<span>\u00a0 <\/span>but not limited to Intercompany cross charges, cost-plus entries, cash settlements for IC trade, loans and interest, netting settlements and IC interest accrual.<span>\u00a0<\/span><\/p><\/li><li><p>Generate and publish accurate Intercompany reports to relevant stakeholders on a timely manner.<span>\u00a0<\/span><\/p><\/li><li><p>Perform accounting analysis for Intercompany AR\/AP, Loans and interests. Be able to identify and resolve variances related to foreign exhange to clear IC balances outages between the affiliates<\/p><\/li><li><p>Provide appropriate accounting information to customers\/ stakeholders\/controllers when needed.<\/p><\/li><li><p>Assist various<span>\u00a0 <\/span>cross -functional departments within Concentrix in accounting issues and queries. ( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/p><\/li><li><p>Review financial reports to identify and explain variances.<\/p><\/li><li><p>Perform accounting analyses and reporting to support decision-making purposes.<\/p><\/li><li><p>Works with peers and cross-functional teams to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/p><\/li><li><p>Ensure that processes are compliant with the global standards and SOX controls<\/p><\/li><li><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><\/li><li><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Trasury, Payroll, Employee expenses, Accounts payable and Accounts receivable teams<\/p><\/li><li><p>Provides audit support to both internal and external auditors as required<\/p><\/li><li><p>Perfoms any other function as may be delegated by immediate lead (supervisor)<\/p><\/li><\/ul><p><\/p><p>Qualifications<\/p><ul><li><p>The candidate will need to be self-motivated.<span>\u00a0 <\/span>Previous experience in a shared services accounting set-up is required.<span>\u00a0 <\/span>Attention to detail is highly important and a structured methodical approach is necessary. 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Accountancy is required<\/p><\/li><li><p>Minimum 3 years experience in Finance or Accounting and at least 1-2 years experience in Intercompany, preferably within the Shared Services accounting industry.<\/p><\/li><li><p>Strong analytical skills<\/p><\/li><li><p>Strong English communication skills, both written and verbal.<\/p><\/li><li><p>Demonstrated ability to multi-task and meet timelines on deliverables<\/p><\/li><li><\/li><\/ul>\",\"ats_external_id\":\"R1756084\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-24T12:09:36.185+08:00\",\"created_at\":\"2026-08-19T22:04:42.685+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDMwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Accountant-I_R1756084\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - 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Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with English and Bulgarian - Temporary Contract\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>Role Specific:<\/strong><\/div>\\n<div>\\n<div>Customer Service Representative (Returns) with English and Bulgarian is responsible for escalated return requests that have been rejected by the platform and subsequently contested by either the customer or the seller.&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>Key Responsibilities:<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Receive, triage, and prioritize incoming dispute cases raised against rejected return requests.<\/li>\\n<li>Collect and review all relevant evidence including order history, shipping records, photographic documentation, and prior communication logs.<\/li>\\n<li>Evaluate the claims of both the customer and the seller against platform policies and applicable consumer protection standards.<\/li>\\n<li>Issue binding, well-reasoned arbitration decisions and communicate outcomes to both parties in writing.<\/li>\\n<li>Identify complex or high-risk cases requiring escalation and route them to legal, compliance, or senior operations teams as appropriate.<\/li>\\n<li>Demonstrate exemplary attendance and punctuality<\/li>\\n<li>Maintains stable performance under pressure<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li>High school, college or university degree<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>Working experience<\/strong><\/div>\\n<ul>\\n<li>Minimum 1&ndash;2 years in customer service, compliance, dispute resolution, or e-commerce operations&nbsp;<\/li>\\n<li>Experience in handling phone calls, e-mails, chat<\/li>\\n<li>Experience in a multinational environment&nbsp;<\/li>\\n<\/ul>\\n<div><strong>Language skills<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Native and\/or full professional proficiency of the English and Bulgarian language (Minimum C1)<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>PC skills<\/strong><\/div>\\n<ul>\\n<li>Good knowledge and work with the MS Office applications<\/li>\\n<li>Excellent knowledge and work with keyboarding<\/li>\\n<li>Working knowledge of CRM platforms, order management systems, and shipment tracking tools<\/li>\\n<\/ul>\\n<div><strong>Personal skills<\/strong><\/div>\\n<ul>\\n<li>Excellent communication skills and telephone manner<\/li>\\n<li>Ability to evaluate conflicting information and deliver impartial, defensible decisions&nbsp;<\/li>\\n<li>Clear, calm, and persuasive communicator in both written and verbal formats&nbsp;<\/li>\\n<li>Good organizational and multi-tasking skills<\/li>\\n<li>Capable of working effectively in a high-volume, time-sensitive environment<\/li>\\n<li>High accuracy and attention to detail<\/li>\\n<li>Ability to work with targets and with deadlines<\/li>\\n<li>Initiative person, willing to learn and develop<\/li>\\n<li>Consistent neutrality toward both customers and sellers throughout all interactions<\/li>\\n<li>Flexibility to adapt to changing business environment<\/li>\\n<li>Ability to work in a team.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Flexible working hours: Monday - Friday; From 09:00 AM - 18:00 o'clock;<\/li>\\n<li>100% Work From Home;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Competitive salary of 1200 EUR Gross + performance-based bonuses<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mudzakir.agus@concentrix.com\"},\"first_name\":\"Mudzakir Agus (103503942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1751242\",\"wid\":\"31985244cafd1025c19b0a38217a0000\",\"descriptor\":\"Professional I, Sales Engineer (English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Qualifications<\/b><br \/>Bachelor\u2019s degree in Computer Science, Engineering, or a related technical field (or equivalent experience).<br \/>4&#43; years of experience as a Sales Engineer, Solutions Engineer, or in a senior customer-facing technical role.<br \/>Strong background in APIs, distributed systems, and modern application architectures.<br \/>Hands-on experience with programming (e.g., Python, JavaScript) and ability to build prototypes, integrations, and demos independently.<br \/>Deep familiarity with AI\/ML concepts, with direct experience working with LLMs, NLP systems, or similar technologies strongly preferred.<br \/>Experience designing and delivering production-grade architectures on cloud platforms (e.g., AWS, Azure, GCP).<br \/>Strong understanding of performance, scalability, and cost trade-offs in consumption-based systems.<br \/>Proven ability to engage and influence senior technical stakeholders, including architects and engineering leaders.<br \/>Exceptional problem-solving skills, particularly in ambiguous and technically complex environments.<br \/>Strong communication and presentation skills, with the ability to simplify highly technical topics without losing depth.<br \/>Experience supporting complex, multi-stakeholder sales cycles in high-growth technology environments.<br \/>Ability to manage multiple high-priority engagements simultaneously while maintaining high quality.<br \/>Demonstrated ability to quickly learn, adapt, and lead in a rapidly evolving AI landscape.<br \/>Strong collaboration skills and ability to operate as a force multiplier across sales teams.<br \/>Professional presence with a high degree of technical credibility and customer trust.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1528\",\"campaign_id\":\"1000\",\"campaign_title\":\"Advisor II, B2B Sales R1757066\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Sales Specialist (German - speaker) - Hybrid HE04\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as<span>\u00a0<\/span><\/span><span>an<\/span><span><span>\u00a0<\/span>Software <\/span><\/span><\/p><p><span><span>Sales\u00a0Specialist<\/span><span>\u00a0in<\/span><span>\u00a0Valencia<\/span><span><span>\u00a0<\/span>(Hybrid),<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>join a team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>supporting software and<span>\u00a0<\/span><\/span><span>solutions<\/span><span><span>\u00a0<\/span>sales for a leading technology brand.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>work closely with sales teams, channel partners, and customers to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities, build tailored solutions, and drive business growth.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Partner with Inside Account Executives and channel teams to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>and develop software and<span>\u00a0<\/span><\/span><span>solutions<\/span><span><span>\u00a0<\/span>opportunities.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Analyze customer portfolios, installed bases, and business needs to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and recommend the right software solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Build consultative relationships with customers and understand their business challenges to position software and solutions effectively.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Provide sales<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span><\/span><span>on<\/span><span><span>\u00a0<\/span>software offerings, competitive value propositions, and cloud-based solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage opportunities throughout the sales cycle, from lead qualification through to close, ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>pipeline management and<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>follow-up.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop compelling proposals and presentations that<span>\u00a0<\/span><\/span><span>demonstrate<\/span><span><span>\u00a0<\/span>the value of software solutions and create win-win outcomes for customers and the business.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Support new logo acquisition by<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>whitespace opportunities and helping sales teams expand the software portfolio within existing and new accounts.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Work with technical specialists and channel partners when<span>\u00a0<\/span><\/span><span>required<\/span><span><span>\u00a0<\/span>to build solutions and provide the right level of<span>\u00a0<\/span><\/span><span>expertise<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Stay up to date with software,<span>\u00a0<\/span><\/span><span>cloud<\/span><span>, services, and industry trends to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>new opportunities and strengthen our competitive position.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-\u00a0<\/span><span>Have<\/span><span><span>\u00a0<\/span>1\u20133 years of experience in software, technology, IT, or consultative sales.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with customers and<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>business needs to recommend<span>\u00a0<\/span><\/span><span>appropriate solutions<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have knowledge of software and cloud-based solutions and an understanding of the technology market.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are familiar with major cloud and software vendors such as Microsoft, AWS, Google, Nexthink, 1E, or similar.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span>, presentation, negotiation, and relationship-building skills.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are comfortable engaging with a variety of stakeholders, including IT decision-makers and procurement teams.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have a proactive, customer-focused, and commercially driven mindset.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with CRM systems and<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>sales pipelines.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are fluent in German, both written and spoken &#43; advanced English<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span>It would be a plus if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-\u00a0<\/span><span>Have<\/span><span><span>\u00a0<\/span>experience selling software, SaaS, cloud, or IT solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with channel partners or indirect sales teams.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience with mid-market or enterprise accounts.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>whitespace and new business opportunities within existing accounts.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>A competitive salary package with a base salary of\u00a0<\/span><span>20.900<\/span><span>\u00a0<\/span><span>euros<span>\u00a0<\/span><\/span><span>gross\/year &#43; up to<\/span><span><span>\u00a0<\/span>7.400 euros<\/span><span><span>\u00a0<\/span>gross\/<\/span><span>year in<\/span><span><span>\u00a0<\/span>bonus, plus private medical insurance.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-\u00a0Full-time Spanish contract,<span>\u00a0<\/span><\/span><span>Monday to Friday from 9:00 to 18:00<\/span><span>\u00a1<\/span><span>-\u00a0<\/span><span>Full paid<\/span><span><span>\u00a0<\/span>training for the company and the products you will be working on.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>A modern centrally placed office in Valencia<\/span><\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix<\/span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today<\/span><span><span>\u00a0<\/span>and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <span>R1757066\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1757066\",\"location\":\"Valencia, Valencia \",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-21T14:04:08.004+02:00\",\"created_at\":\"2026-08-19T14:04:46.741+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384089\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Software-Sales-Specialist--German---speaker----Hybrid-HE04_R1757066\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Software-Sales-Specialist--German---speaker----Hybrid-HE04_R1757066\/apply\",\"job_requisition_id\":\"R1757066\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kenny.nickel@concentrix.com\"},\"first_name\":\"Kenny Andreas Nickel (102541590)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1757066\",\"wid\":\"e5184f9ce06210353eef57e5feaf0000\",\"descriptor\":\"Software Sales Specialist (German - speaker) - Hybrid HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"488\",\"campaign_id\":\"2849\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Currys IDC\",\"campaign_type\":\"job_application\",\"job_title\":\"Complaint Handling Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">6 months of complaints handling experience, within a contact centre environment&nbsp;<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Ability to work shifts aligned to UK business hours<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Managing work orders within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offering solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2849\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-22T23:59:11.221Z\",\"created_at\":\"2026-08-19T13:26:53.575Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"42\"},{\"id\":\"146\",\"campaign_id\":\"943\",\"campaign_title\":\"Nike\/ English\/ Sofia \/ Seasonal Ramp - Up\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with English - Temporary Contract\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have Professional Level \u043ef English - written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>3-Month Contract with Opportunity for Extension<\/strong><br \/><br \/><\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Starting Dates for Trainings: 14th of September, 1st of October and 19th of October 2026<\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">Working hours from Monday to Sunday, between 8:00 - 20:00; Working Shifts on Rotation Basis - 5 days a Week<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <span data-teams=\\\"true\\\">1400 gross + performance-based bonuses<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-943\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T12:59:04.031+03:00\",\"created_at\":\"2026-08-19T11:15:28.165+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"850\",\"campaign_id\":\"24236\",\"campaign_title\":\"Sr. Solution Architect I (TCF) R1756715\",\"campaign_type\":\"job_application\",\"job_title\":\"CRM Architect\",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\",\"long_description\":\"<p><\/p><p>We are seeking a seasoned\u00a0Senior D365 CRM Architect\u00a0to lead the end-to-end design, implementation, and optimization of Microsoft Dynamics 365 CE (Customer Engagement) solutions. The ideal candidate will have deep expertise in Dynamics 365 CRM modules, Power Platform, and Azure integration, with a proven track record of delivering enterprise-grade CRM solutions that align with strategic business goals.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Serve as the lead architect for D365 CRM implementations, upgrades, and integrations<\/li><\/ul><ul><li>Design scalable, secure, and performance-optimized D365 CE solutions across Sales, Customer Service, Marketing, and Field Service modules.<\/li><\/ul><ul><li>Translate complex business requirements into robust architectural designs and solution blueprints.<\/li><\/ul><ul><li>Oversee solution configuration, customizations (including plugins, workflows, Power Automate), and data migrations.<\/li><\/ul><ul><li>Provide technical leadership and guidance to delivery teams including developers, consultants, and testers.<\/li><\/ul><ul><li>Collaborate with stakeholders across IT, business units, and external vendors.<\/li><\/ul><ul><li>Drive governance around D365 customizations and Power Platform components.<\/li><\/ul><ul><li>Ensure adherence to Microsoft best practices and enterprise architecture standards.<\/li><\/ul><ul><li>Lead performance tuning, code reviews, and quality assurance efforts.<\/li><\/ul><ul><li>Stay current on D365 roadmap and recommend new capabilities where appropriate.<\/li><\/ul><ul><li>Working with leadership to budget a project<\/li><\/ul><ul><li>Pre-sales experience (ideally if we can find someone with some that would be ideal, but willing to upskill and train if have the acumen).\u00a0<\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><ul><li>8&#43; years of experience with Microsoft Dynamics CRM \/ D365 CE, including multiple full-cycle implementations.<\/li><\/ul><ul><li>Strong understanding of Power Platform (Power Apps, Power Automate, Dataverse).<\/li><\/ul><ul><li>Expertise in data modeling, integrations (Azure Logic Apps, APIs), and security models in D365.<\/li><\/ul><ul><li>Hands-on experience with Dynamics SDK, JavaScript, C#, and custom plugin development.<\/li><\/ul><ul><li>Experience with CI\/CD for D365 using Azure DevOps.<\/li><\/ul><ul><li>Excellent communication, leadership, and stakeholder management skills.<\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Microsoft Certified: Power Platform Solution Architect Expert or equivalent certifications.<\/li><\/ul><ul><li>Experience integrating with ERP systems (e.g., Dynamics 365 Finance &amp; Operations).<\/li><\/ul><ul><li>Knowledge of Dynamics 365 Customer Insights, Omnichannel, or Voice of the Customer.<\/li><\/ul><ul><li>Background in industries such as finance, healthcare, or public sector is a plus.<\/li><\/ul><p><\/p><p><b>Salary Range:<\/b><\/p><p><\/p><p><span>The base salary range for this position is $95,720- $150,417 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span>The deadline to apply for this position is: 9\/02. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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workplace where our <\/span><span>game-changers<\/span><span> can thrive.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/div><div><h3><span><span>This is an opportunity for an HR professional who understands the pace, complexity, and opportunity of a high-volume operations environment in <\/span><\/span><b><span>Ghana<\/span><\/b><span><span> and who is passionate about supporting leaders, strengthening culture, and improving the employee experience at every stage of the lifecycle.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/div><div><h3><b><span>What <\/span><span>you\u2019ll<\/span><span> be doing<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Partner with leaders to drive business performance through people<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Serve as a\u00a0<\/span><\/span><b><span>trusted HR advisor<\/span><\/b><span><span>\u00a0to managers and business leaders on 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communication.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Strengthen manager capability, accountability, and confidence in handling <\/span><span>people<\/span><span> matters.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Drive culture and employee engagement<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Support an inclusive, values-led workplace that promotes belonging, morale, and connection.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Help shape engagement initiatives that reflect\u00a0<\/span><\/span><b><span>Concentrix culture<\/span><\/b><span><span>\u00a0and resonate within the\u00a0<\/span><\/span><b><span>Ghanaian workforce context<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Listen to employee feedback and partner with leaders on actions that improve retention and site culture.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Act as a champion for people<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Serve as a trusted point of contact for employee concerns, providing support with empathy, discretion, and professionalism.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Help leaders resolve issues early and fairly while balancing employee needs and business priorities.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Promote trust, consistency, and a culture of respect and accountability.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Support employee relations and issue resolution<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Provide guidance on employee relations matters, including performance, conduct, 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practices<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Apply HR policies and procedures consistently and in line with labor requirements and company standards.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Maintain <\/span><span>accurate<\/span><span>, confidential employee records and documentation.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Promote ethical, fair, and well-governed HR practices across the site.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Lead and support people programs and change initiatives<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Support the delivery of <\/span><span>people<\/span><span> programs including talent reviews, engagement, learning, workforce planning, and organizational change.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Help implement initiatives in ways that are practical and effective for operations.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Support leaders and employees through change with clear communication and guidance.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>What <\/span><span>We\u2019re<\/span><span> Looking For<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><b><span>2\u20134 years of HR experience<\/span><\/b><span><span>, ideally\u00a0<\/span><span>in a<\/span><span> fast-paced environment<\/span><span> with<\/span><span> experience supporting large or high-volume <\/span><span>teams<\/span><span> is an advantage.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><b><span>University degree preferred<\/span><\/b><span><span>\u00a0in Human <\/span><span>Resources<\/span><span> <\/span><span>or<\/span><span> <\/span><span>related<\/span><span> field.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><b><span>Workday experience preferred<\/span><\/b><span><span>, with strong working knowledge of\u00a0<\/span><\/span><b><span>Microsoft Office<\/span><\/b><span><span>, especially Excel, Word, and PowerPoint.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Good understanding of\u00a0<\/span><\/span><b><span>labor relations, employee relations, and core HR processes<\/span><\/b><span><span>\u00a0across the employee lifecycle.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Comfortable working with\u00a0<\/span><\/span><b><span>HR data, reporting, documentation, policy application, and confidentiality standards<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Strong\u00a0<\/span><\/span><b><span>communication<\/span><span>, interpersonal, and organizational skills<\/span><\/b><span><span>, with the ability to multitask, work under pressure, and build credibility with leaders and employees.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><h3><span><span>\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><b><span>You\u2019ll Stand Out If You<\/span><\/b><span>\u00a0<span>Bring a balance of <\/span><\/span><b><span>people<\/span><span> empathy<\/span><\/b><span><span> and <\/span><\/span><b><span>business mindset<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>You know how to support employees while also enabling operational performance.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You can navigate difficult conversations with professionalism and care.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Understand the local workplace environment in <\/span><\/span><b><span>Ghana<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You appreciate the importance of respectful communication, fairness, and relationship-building.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You can support a diverse workforce in a way that is culturally aware and business relevant.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Enjoy working on-site where the action happens.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You like being close to leaders and 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<br \/><br \/><br \/><b>Key responsibilities:<\/b><\/h3><ul><li><h3>Handle a team of 20 to 30 people<\/h3><\/li><li><h3>Responsible for New Hire training and Quality audits.<\/h3><\/li><li><h3>This role requires day to day communication directly with the US clients.<\/h3><\/li><li><h3>Report creation and publishing<\/h3><\/li><li><h3>Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/h3><\/li><li><h3>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/h3><\/li><li><h3>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/h3><\/li><li><h3>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday - Friday, rotative between 09:00 - 18:00<br \/>- Base salary of 21,376 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Technical Partner Engineer\u00a0\u200bin Barcelona (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Technical Partner Engineer<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Provide technical guidance to partners, helping to remove blockers and ensure smooth integration and migration.<br \/>- Recommend integration and migration strategies, enterprise architectures, platforms, and application infrastructure needed for successful implementation<br \/>- Own the technical relationship with partners, empowering them to execute pilots and proofs of concept.<br \/>- Demonstrate strong technical knowledge as the primary technical liaison, offering solutions and overcoming challenges.<br \/>- Manage client relationships and engage with clients to propose the best solutions.<br \/>- Work closely with partners during migration, ensuring they have all necessary tools for successful deployment.<br \/>- Lead partners towards customer acceptance, facilitating the transition from technical proposal to commercial proposal and ultimately securing contractual agreements.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in English\u00a0<\/p><p>- Have 2-4 years of experience in a Technical Support\/Engineer role in a Cloud Computing environment, or equivalent practical experience in a customer or partner-facing role<br \/>- Possess knowledge of cloud computing concepts, such as Big Data, PaaS, and IaaS technologies (a plus)<br \/>- Have experience presenting and delivering technical presentations<br \/>- Bring a strong channel management and pre-sales background (a plus)<br \/>- Have excellent communication and client management skills<br \/>- Hold a GCP Cloud Digital Leader certification<\/p><p><\/p><p><b>It would be a plus if you:<\/b><\/p><p>- Have a Bachelor\u2019s degree in Computer Science, a related field, or equivalent practical experience.<br \/>- Hold Google Cloud Certifications, such as Professional Cloud Architect and Associate Cloud Engineer (a plus).<br \/>- Possess experience in data and information management related to big data trends and business challenges.<br \/>- Have experience using and\/or managing databases.<br \/>- Understand networking concepts, including routing, VPNs, load balancers, and firewalls.<br \/>- Have experience architecting and developing software or infrastructure for scalable, distributed systems.<br \/>- Are able to quickly learn, understand, and work with new and emerging technologies in the cloud\/IT space.<br \/>- Hold additional cloud certifications (an important plus).<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday, 09.00 - 18.00<br \/>- Base salary of 26.742 euros gross\/year &#43; up to 4,000 euros in bonus\u00a0gross\/year &#43; medical insurance<br \/>- Great office location in Barcelona, hybrid model<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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and global teams.<br \/>Fluency in English and Portuguese is required.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead the <b>end-to-end CRM migration strategy<\/b>, from assessment and planning through Go-Live and stabilization.<\/p><\/li><li><p>Develop the <b>overall migration roadmap<\/b>, including phases, milestones, dependencies, resources, and transition activities.<\/p><\/li><li><p>Define and coordinate the <b>migration approach and strategy<\/b>, including sequencing, waves, pilots, cutover, rollback, and contingency plans.<\/p><\/li><li><p>Lead the strategy for <b>historical data migration, retention, accessibility, and legacy system decommissioning<\/b>.<\/p><\/li><li><p>Define the <b>coexistence strategy<\/b> between the current and new platforms during the transition.<\/p><\/li><li><p>Coordinate data migration activities, including <b>data assessment, mapping, validation, reconciliation, and migration readiness<\/b>.<\/p><\/li><li><p>Coordinate migration requirements across <b>CRM, IVR, bots, integrations, automation, recordings, and other connected systems<\/b>.<\/p><\/li><li><p>Lead <b>cutover and Go-Live planning<\/b>, ensuring all technical, operational, business, and customer dependencies are addressed.<\/p><\/li><li><p>Coordinate <b>Go-Live execution and hypercare\/stabilization<\/b>, including issue resolution and transition to steady-state operations.<\/p><\/li><li><p>Identify and manage <b>technical risks, dependencies, gaps, and migration challenges<\/b>, developing mitigation and contingency plans.<\/p><\/li><li><p>Facilitate workshops with business and technical stakeholders to define requirements, migration decisions, and readiness criteria.<\/p><\/li><li><p>Provide clear communication and recommendations to <b>customer stakeholders, technical teams, business teams, and global leadership<\/b>.<\/p><\/li><li><p>Ensure migration deliverables, decisions, milestones, and action items remain on track throughout the project lifecycle.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p><b>5&#43; years of experience<\/b> in Technical Project Management, with significant experience leading <b>CRM migration projects<\/b>.<\/p><\/li><li><p><b>Fluent English and Portuguese \u2013 mandatory.<\/b><\/p><\/li><li><p>Proven experience leading <b>end-to-end CRM migrations<\/b>, preferably involving enterprise or contact center environments.<\/p><\/li><li><p>Strong experience developing <b>migration strategies<\/b>, not only coordinating project activities.<\/p><\/li><li><p>Hands-on experience with:<\/p><ul><li><p>CRM migrations and transformations<\/p><\/li><li><p><b>Data migration and historical data<\/b><\/p><\/li><li><p>Data mapping, validation, and reconciliation<\/p><\/li><li><p>Legacy systems and platform coexistence<\/p><\/li><li><p>Integrations and APIs<\/p><\/li><li><p>IVR \/ Contact Center technologies<\/p><\/li><li><p>Bots and automation<\/p><\/li><li><p>Call recordings<\/p><\/li><li><p>Cutover and Go-Live<\/p><\/li><li><p>Hypercare and stabilization<\/p><\/li><\/ul><\/li><li><p>Experience defining <b>migration waves, sequencing, dependencies, rollback and contingency strategies<\/b>.<\/p><\/li><li><p>Strong ability to understand technical concepts and translate them into actionable migration plans.<\/p><\/li><li><p>Excellent stakeholder management and communication skills.<\/p><\/li><li><p>Experience working with <b>global, cross-functional and geographically distributed teams<\/b>.<\/p><\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1756370\",\"location\":\"BRA, Acre\",\"job_type\":\"full_time\",\"salary\":\"0.82\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-19T22:04:35.905+08:00\",\"created_at\":\"2026-08-18T16:04:00.423+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDE2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Work-at-Home\/Technical-Project-Manager_R1756370\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software 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Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant, <\/b>you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/span><\/li><li><span>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/span><\/li><li><span>Maintain up-to-date knowledge of products, services, and systems<\/span><\/li><li><span>Identify and escalate complex cases when needed to ensure effective resolution<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Romanian with an advanced level of English<\/span><\/li><li><span>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/span><\/li><li><span>Feel comfortable working in a customer service environment<\/span><\/li><li><span>Have strong customer care skills, including active listening and problem-solving<\/span><\/li><li><span>Take ownership of customer requests and follow them through to resolution or escalation<\/span><\/li><\/ul><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1756484<\/p><\/div>\",\"ats_external_id\":\"R1756484\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T01:59:13.434+02:00\",\"created_at\":\"2026-08-18T12:07:47.091+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fabiola.lorefici@concentrix.com\"},\"first_name\":\"Fabiola Ludmila Lorefici (102541299)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756484\",\"wid\":\"9a195b863bec102575fb09d2a7880000\",\"descriptor\":\"Fashion Support Consultant - (Romanian speaking) - Onsite - IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1532\",\"campaign_id\":\"987\",\"campaign_title\":\"Advisor II, B2B Sales R1756496\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative SMB - (French Speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" -\",\"long_description\":\"<div><div><div><p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a <\/span><b>Sales Representative SMB <\/b><span>hybrid in Barcelona you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/span><\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>SMB Sales Representative<\/b>, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.<\/p><p><\/p><p><b>Your responsibilities will include:<\/b><\/p><p><\/p><ul><li><span>Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.<\/span><\/li><li><span>Consulting with customers to understand their business needs and recommend appropriate products and services.<\/span><\/li><li><span>Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.<\/span><\/li><li><span>Accurately updating and maintaining customer information and sales activities within the CRM system.<\/span><\/li><li><span>Achieving individual sales targets and contributing to overall team performance goals.<\/span><\/li><li><span>Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.<\/span><\/li><li><span>Ensuring service quality meets contractual objectives and key performance indicators (KPIs).<\/span><\/li><li><span>Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.<\/span><\/li><li><span>Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.<\/span><\/li><li><span>Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.<\/span><\/li><li><span>Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.<\/span><\/li><\/ul><p><\/p><p><b>What you&#39;ll bring:<\/b><\/p><p><\/p><ul><li><span>Strong communication and relationship-building skills.<\/span><\/li><li><span>Customer-focused mindset with a passion for sales.<\/span><\/li><li><span>Ability to work in a target-driven environment and meet performance objectives.<\/span><\/li><li><span>Experience using CRM platforms and managing customer pipelines.<\/span><\/li><li><span>Excellent organizational and problem-solving skills.<\/span><\/li><li><\/li><\/ul><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p><span>- <\/span><span>Native French and advanced level of English<\/span><\/p><p>- Have a solid Sales Background (outbound environment)\u00a0<\/p><p>- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 4.500 euros gross\/year in bonus<span>\u00a0 <\/span><\/p><p>- Great office location in Barcelona<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><\/p><div><p>\u00a0R1756496<\/p><\/div><p><\/p><p><\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1756496\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T20:04:01.305+02:00\",\"created_at\":\"2026-08-18T12:07:46.479+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756496\",\"wid\":\"6dd37eb75b33102576b2aa9806d20000\",\"descriptor\":\"Sales Representative SMB - (French Speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1533\",\"campaign_id\":\"986\",\"campaign_title\":\"Advisor I, Customer Service R1756479\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Spanish speaking) - Onsite - IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Fashion Consultant\",\"long_description\":\"<p><\/p><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant, <\/b>you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/span><\/li><li><span>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/span><\/li><li><span>Maintain up-to-date knowledge of products, services, and systems<\/span><\/li><li><span>Identify and escalate complex cases when needed to ensure effective resolution<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Spanish<\/span><\/li><li><span>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/span><\/li><li><span>Feel comfortable working in a customer service environment<\/span><\/li><li><span>Have strong customer care skills, including active listening and problem-solving<\/span><\/li><li><span>Take ownership of customer requests and follow them through to resolution or escalation<\/span><\/li><\/ul><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac18.052,54gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1756479<\/p><p><\/p>\",\"ats_external_id\":\"R1756479\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-22T01:59:20.101+02:00\",\"created_at\":\"2026-08-18T12:07:45.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.poloni2@concentrix.com\"},\"first_name\":\"Marco Poloni (102541136)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756479\",\"wid\":\"57fa9b857221102574b809ab7ef30000\",\"descriptor\":\"Fashion Support Consultant - (Spanish speaking) - Onsite - IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1534\",\"campaign_id\":\"985\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1756499\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish - Speaking) On Site TR02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><\/p><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (onsite),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><ul><li><span>Respond appropriately to\u202fcustomers\u2019\u202frequests and\u00a0provide\u00a0all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained\u202f\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Escalate potential service issues\u202f<\/span><span>\u00a0<\/span><\/li><li><span>To follow all the processes and procedures of the project\u202f\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Provide cover for other Agents in their absence, either within the same team or across teams<\/span><span>\u00a0<\/span><\/li><li><span>Liaise with Supervisors\/ Mentors on specific projects\u00a0where\u00a0requested<\/span><span>\u00a0<\/span><\/li><li><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner<\/span><span>\u00a0<\/span><\/li><li><span>To attend regular Team Meetings<\/span><span>\u00a0<\/span><\/li><li><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:\u00a0<\/p><p><\/p><p>- Are native in Spanish and proficient in English<\/p><p>- Have previous experience in a similar position and industry\u00a0<\/p><p>- Have basic sales skills, upselling and cross-selling\u00a0<\/p><p>- Are in good disposition to work in a customer service environment\u00a0<\/p><p>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>Personal abilities<\/b><span>\u202f<\/span><span>\u00a0<\/span><\/p><p><span>\u202f<\/span><span>\u00a0<\/span><\/p><ul><li><span>Very good\u202fcommunication, listening\u202fskills<\/span><span>\u00a0<\/span><\/li><li><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work in a team<\/span><span>\u00a0<\/span><\/li><li><span>Resistant\u202fto\u202fstress\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Logical approach to problem solving\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work on own initiative\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to adapt to different situations and needs\u202f<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Fixed Term contract, 39 hours\/week contract: Monday-Friday 09:00 - 18:00,<\/p><p>- Salary 18.710,98 euros gross\/year &#43; up to 1.500 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><i>\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><b>R1756499 <\/b><\/p><\/div>\",\"ats_external_id\":\"R1756499\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1559.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-26T01:59:21.895+02:00\",\"created_at\":\"2026-08-18T12:07:45.095+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"},{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384304\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish---Speaking--On-Site-TR02_R1756499\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish---Speaking--On-Site-TR02_R1756499\/apply\",\"job_requisition_id\":\"R1756499\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101fc79ee266f6f20000\",\"descriptor\":\"20085 - Refurbed - WHSBTSPAIN204\",\"reference_id\":\"WHSBTSPAIN204\",\"custom_reference_id\":\"WHSBTSPAIN204\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc980fd8b2c380000\",\"descriptor\":\"W0ZMNZ P_Sbt_Spain_Refurbed_The Nest\",\"reference_id\":\"W0ZMNZ\",\"custom_reference_id\":\"W0ZMNZ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caitlin.crayford@concentrix.com\"},\"first_name\":\"Caitlin Renee Crayford (102540172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756499\",\"wid\":\"31985244cafd1025776bc271a2970000\",\"descriptor\":\"Customer Service Representative (Spanish - Speaking) On Site TR02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"147\",\"campaign_id\":\"942\",\"campaign_title\":\"B2B Engineer \/ Arabic \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer with Arabic\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop strategies to resolve technical obstacles.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Architect client solutions to meet complex business and technical requirements.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer\/partner environments&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highlight technical value propositions to the clients, using techniques such as:&nbsp; whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>Mon - Fri from 09:00 till 18:00 - Hybrid role<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Arabic<\/strong>&nbsp;&ndash; both written and spoken;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience serving as a technical Sales Engineer in an advanced technical environment or equivalent experience in a customer-facing role;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced working knowledge of Linux, Web 2.0 development platform, solutions, and\/or related technologies, such as:&nbsp; HTTP, Basic\/NTLM, cookies\/sessions, XML\/XSLT\/XHTML\/HTML, etc.;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with AWS, Google Cloud or MS Azure;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven strong communication skills with a proactive and positive approach to task management (written and verbal);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident presenter with excellent presentation and persuasion skills;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong work ethic and ability to work independently.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential&nbsp;<\/p>\",\"ats_external_id\":\"BG-942\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T13:01:42.336+03:00\",\"created_at\":\"2026-08-18T11:07:52.242+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Poznaj naszych pracownik\u00f3w<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Oto jak naprawd\u0119 wygl\u0105da praca z nami<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" 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elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-600 post-600 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-599\" alt=\"Bilal, Mened\u017cer Operacji (Turcja)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Mened\u017cer Operacji (Turcja)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Rozpocz\u0105\u0142em prac\u0119 w naszej firmie jako przedstawiciel klienta w lutym 2021 roku. W tym samym roku otrzyma\u0142em swoj\u0105 pierwsz\u0105 promocj\u0119 na asystenta specjalisty ds. jako\u015bci. W 2022 roku zosta\u0142em liderem zespo\u0142u, w 2023 roku mened\u017cerem operacyjnym, a w 2024 roku awansowa\u0142em na starszego mened\u017cera operacyjnego. Pow\u00f3d, dla kt\u00f3rego dziel\u0119 si\u0119 moj\u0105 drog\u0105 zawodow\u0105, to podkre\u015blenie unikalnych mo\u017cliwo\u015bci kariery, jakie oferuje nasza firma. Dzi\u0119ki ci\u0105g\u0142emu wsparciu mojego mened\u017cera mia\u0142em okazj\u0119 rozwija\u0107 si\u0119 zar\u00f3wno zawodowo, jak i osobi\u015bcie.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-634 post-634 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-633\" alt=\"Nisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Podczas mojej pracy w Concentrix doskonali\u0142am umiej\u0119tno\u015bci analityczne i rozwi\u0105zywania problem\u00f3w, co umo\u017cliwia mi efektywne radzenie sobie ze z\u0142o\u017conymi zadaniami moderacji tre\u015bci. Moje umiej\u0119tno\u015bci komunikacyjne r\u00f3wnie\u017c si\u0119 rozwin\u0119\u0142y, co pozwala mi skuteczniej wsp\u00f3\u0142pracowa\u0107 z zespo\u0142em i udziela\u0107 ja\u015bniejszych informacji zwrotnych. Dodatkowo, wykszta\u0142ci\u0142am dba\u0142o\u015b\u0107 o szczeg\u00f3\u0142y, co zapewnia, \u017ce nasze tre\u015bci spe\u0142niaj\u0105 najwy\u017csze standardy dok\u0142adno\u015bci i jako\u015bci.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-668 post-668 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-667\" alt=\"Eneas, Lider Zespo\u0142u (Brazylia)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Lider Zespo\u0142u (Brazylia)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Dla mnie praca w Concentrix jest bardzo satysfakcjonuj\u0105ca. To miejsce, w kt\u00f3rym rozwin\u0105\u0142em si\u0119 zawodowo, buduj\u0105c karier\u0119, w kt\u00f3rej ju\u017c trzy razy si\u0119 rozwija\u0142em, i czuj\u0119, \u017ce mog\u0119 rosn\u0105\u0107 dalej. Wierz w sw\u00f3j potencja\u0142 i d\u0105\u017c do swoich cel\u00f3w, poniewa\u017c tutaj mo\u017cesz si\u0119 rozwija\u0107. Uwielbiam pracowa\u0107 w Concentrix. Jedno s\u0142owo, kt\u00f3re definiuje Concentrix, to okazja.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/pl\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Dlaczego warto do\u0142\u0105czy\u0107 do Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>praca dla&nbsp;rodzic\u00f3w dla&nbsp;student\u00f3w z&nbsp;domu za&nbsp;granic\u0105 dla&nbsp;lider\u00f3w dla&nbsp;odkrywc\u00f3w dla&nbsp;wszystkich LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnychZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":205,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-896","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Praca w Concentrix \u2013 oferty pracy w dziale obs\u0142ugi klienta<\/title>\n<meta name=\"description\" content=\"Szukasz pracy w dziale obs\u0142ugi klienta? Zobacz nasze oferty i aplikuj online, aby do\u0142\u0105czy\u0107 do Concentrix\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobs.concentrix.com\/pl\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Praca w Concentrix \u2013 oferty pracy w dziale obs\u0142ugi klienta\" \/>\n<meta property=\"og:description\" content=\"Szukasz pracy w dziale obs\u0142ugi klienta? 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