{"id":896,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:17","modified_gmt":"2026-02-17T03:06:17","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/pl\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"896\" class=\"elementor elementor-896 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;dla rodzic\\u00f3w\\ndla student\\u00f3w\\nz domu\\nza granic\\u0105\\ndla lider\\u00f3w\\ndla odkrywc\\u00f3w\\ndla wszystkich&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">praca<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tdla&nbsp;rodzic\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;student\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tz&nbsp;domu\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tza&nbsp;granic\u0105\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;lider\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;odkrywc\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;wszystkich\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/pl\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Wyszukaj stanowisko lub s\u0142owo kluczowe\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Lokalizacja<\/option>\n                        <option value=\"\">Wszystkie kraje<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Algieria<\/option>\n                                                    <option value=\"Argentina\">Argentyna<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Belgium\">Belgia<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bo\u015bnia i Hercegowina<\/option>\n                                                    <option value=\"Brazil\">Brazylia<\/option>\n                                                    <option value=\"Bulgaria\">Bu\u0142garia<\/option>\n                                                    <option value=\"Canada\">Kanada<\/option>\n                                                    <option value=\"China\">Chiny<\/option>\n                                                    <option value=\"Colombia\">Kolumbia<\/option>\n                                                    <option value=\"Costa Rica\">Kostaryka<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Czechy<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Wybrze\u017ce Ko\u015bci S\u0142oniowej<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Egypt\">Egipt<\/option>\n                                                    <option value=\"El Salvador\">Salwador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Francja<\/option>\n                                                    <option value=\"Georgia\">Gruzja<\/option>\n                                                    <option value=\"Germany\">Niemcy<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Grecja<\/option>\n                                                    <option value=\"Guatemala\">Gwatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">W\u0119gry<\/option>\n                                                    <option value=\"India\">Indie<\/option>\n                                                    <option value=\"Indonesia\">Indonezja<\/option>\n                                                    <option value=\"Ireland\">Irlandia<\/option>\n                                                    <option value=\"Italy\">W\u0142ochy<\/option>\n                                                    <option value=\"Jamaica\">Jamajka<\/option>\n                                                    <option value=\"Japan\">Japonia<\/option>\n                                                    <option value=\"Jordan\">Jordania<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u0141otwa<\/option>\n                                                    <option value=\"Lithuania\">Litwa<\/option>\n                                                    <option value=\"Madagascar\">Madagaskar<\/option>\n                                                    <option value=\"Malaysia\">Malezja<\/option>\n                                                    <option value=\"Mexico\">Meksyk<\/option>\n                                                    <option value=\"Morocco\">Maroko<\/option>\n                                                    <option value=\"Netherlands\">Holandia<\/option>\n                                                    <option value=\"Nicaragua\">Nikaragua<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">Norwegia<\/option>\n                                                    <option value=\"Peru\">Peru<\/option>\n                                                    <option value=\"Philippines\">Filipiny<\/option>\n                                                    <option value=\"Poland\">Polska<\/option>\n                                                    <option value=\"Portugal\">Portugalia<\/option>\n                                                    <option value=\"Romania\">Rumunia<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabia Saudyjska<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapur<\/option>\n                                                    <option value=\"Slovakia\">S\u0142owacja<\/option>\n                                                    <option value=\"South Africa\">Republika Po\u0142udniowej Afryki<\/option>\n                                                    <option value=\"Spain\">Hiszpania<\/option>\n                                                    <option value=\"Suriname\">Surinam<\/option>\n                                                    <option value=\"Sweden\">Szwecja<\/option>\n                                                    <option value=\"Switzerland\">Szwajcaria<\/option>\n                                                    <option value=\"Thailand\">Tajlandia<\/option>\n                                                    <option value=\"Tunisia\">Tunezja<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Zjednoczone Emiraty Arabskie<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">Stany Zjednoczone<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnych<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, powszechnymi schematami rekrutacji oraz tym, co mo\u017cesz zrobi\u0107, aby zg\u0142osi\u0107 dzia\u0142ania, kt\u00f3re uwa\u017casz za oszustwo. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Czytaj wi\u0119cej<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWybrane specjalnie dla Ciebie \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Poznaj korzy\u015bci z prze\u0142omowej kariery <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Wyczy\u015b\u0107 wszystko<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">J\u0119zyk<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Wszystkie j\u0119zyki<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Miasto<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Wszystkie miasta<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Kategoria<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Wszystkie kategorie<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Aplikuj (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"816\",\"campaign_id\":\"28790\",\"campaign_title\":\"Software Engineer I (TCF) R1773784\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Engineer I 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a French Bilingual Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a French Bilingual Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong>&nbsp;<\/p><p>As a French Bilingual Customer Service Representative, you\u2019ll:<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Offer additional products and\/or services&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00b7&nbsp;&nbsp;Deliver expert customer experiences\u2026with a smile.<br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Courteous with strong customer service orientation&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to effectively communicate, both written and verbally&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to learn including strong problem solving skills&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Dependable with proficient attention to detail&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to work as a team member, as well as independently&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The base salary range for this position is $22.50hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid training and lucrative employee referral program.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health and wellness programs with trained partners to help promote a healthy you<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentorship programs that support your rewarding career journey&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-b878adc123eb52a4\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-26T15:42:15.521Z\",\"created_at\":\"2026-10-26T15:06:04.282Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Y0BQMX1QGHAZGNBMG3F5Q0KQ2NHQBVB1\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Y0BQMX1QGHAZGNBMG3F5Q0KQ2NHQBVB1\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"118\",\"campaign_id\":\"1111\",\"campaign_title\":\"MSFT Sales Engineer Azure \/ Czech or Slovak \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer (Azure) with Czech or Slovak\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. To enter the role, a minimum of Fundamentals certification is required, Az 900 certification is preferred<\/li>\\n<li>Act as the key technical contact for the SMB Vendor Tele team with potential customers<\/li>\\n<li>Conduct group and one-on-one training across the Center on subjects of expertise<\/li>\\n<li>Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics<\/li>\\n<li>Constantly research and educate yourself with the newest developments in cloud capabilities and pricing for both Microsoft and competitors.<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment preferred.<\/li>\\n<li>Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required<\/li>\\n<li>Experience creating, deploying, and operating large-scale applications on AWS\/Azure\/GCP<\/li>\\n<li>Should understand the cost of different cloud services and optimizations.<\/li>\\n<li>Should have experience with all major AWS (or) Azure services.<\/li>\\n<li>Experience with cloud-based productivity, collaboration, and communications solution designs, migrations, and technology management.<\/li>\\n<li>Proficient in the Microsoft Cloud adoption framework in planning, designing, and delivering solutions.<\/li>\\n<li>Azure Certifications are a must.<\/li>\\n<li>Should have hands-on experience working on the Cloud (AWS, Azure).<\/li>\\n<li>Bachelor&rsquo;s degree in computer science, mathematics, or engineering.<\/li>\\n<li>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role<\/li>\\n<li>Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value<\/li>\\n<li>Passion for cloud technologies and changing the world.<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Czech or Slovak: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1111\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:10:08.538+02:00\",\"created_at\":\"2026-10-26T14:06:13.743+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"119\",\"campaign_id\":\"1107\",\"campaign_title\":\"MSFT Inside Sales AM \/ Hungarian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager with Hungarian \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.<\/li>\\n<li>Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.<\/li>\\n<li>Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.<\/li>\\n<li>Obsess over Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.<\/li>\\n<li>Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.<\/li>\\n<li>Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)<\/li>\\n<li>Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities\/day<\/li>\\n<li>Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.<\/li>\\n<li>Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>High school diploma required; Bachelor&rsquo;s degree preferred.<\/li>\\n<li>2-3+ years&rsquo; sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.<\/li>\\n<li>Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.<\/li>\\n<li>Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.<\/li>\\n<li>Microsoft Fundamentals certification on Azure\/Modern Workplace\/BizApps is preferred<\/li>\\n<li>A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently &ndash; drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.<\/li>\\n<li>Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations<\/li>\\n<li>General knowledge of the IT industry (with minimum 1 year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately<\/li>\\n<li>Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration<\/li>\\n<li>Solid time management skills and ability to work independently or under supervision with a high level of integrity<\/li>\\n<li>Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.<\/li>\\n<li>Passion for cloud technologies and changing the world<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Intermediate or Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Hungarian: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1107\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:09:22.578+02:00\",\"created_at\":\"2026-10-26T13:42:10.509+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA3?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"120\",\"campaign_id\":\"1106\",\"campaign_title\":\"MSFT Inside Sales AM \/ Czech or Slovak \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager with Czech or Slovak\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.<\/li>\\n<li>Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.<\/li>\\n<li>Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.<\/li>\\n<li>Obsess over Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.<\/li>\\n<li>Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.<\/li>\\n<li>Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)<\/li>\\n<li>Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities\/day<\/li>\\n<li>Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.<\/li>\\n<li>Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>High school diploma required; Bachelor&rsquo;s degree preferred.<\/li>\\n<li>2-3+ years&rsquo; sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.<\/li>\\n<li>Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.<\/li>\\n<li>Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.<\/li>\\n<li>Microsoft Fundamentals certification on Azure\/Modern Workplace\/BizApps is preferred<\/li>\\n<li>A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently &ndash; drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.<\/li>\\n<li>Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations<\/li>\\n<li>General knowledge of the IT industry (with minimum 1 year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately<\/li>\\n<li>Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration<\/li>\\n<li>Solid time management skills and ability to work independently or under supervision with a high level of integrity<\/li>\\n<li>Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.<\/li>\\n<li>Passion for cloud technologies and changing the world<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Intermediate or Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Czech or Slovak: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1106\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:08:32.413+02:00\",\"created_at\":\"2026-10-26T13:41:41.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA2?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"1\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"121\",\"campaign_id\":\"1103\",\"campaign_title\":\"MSFT Inside Sales AM \/ English \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager with English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.<\/li>\\n<li>Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.<\/li>\\n<li>Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.<\/li>\\n<li>Obsess over Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.<\/li>\\n<li>Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.<\/li>\\n<li>Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)<\/li>\\n<li>Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities\/day<\/li>\\n<li>Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.<\/li>\\n<li>Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>High school diploma required; Bachelor&rsquo;s degree preferred.<\/li>\\n<li>2-3+ years&rsquo; sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.<\/li>\\n<li>Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.<\/li>\\n<li>Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.<\/li>\\n<li>Microsoft Fundamentals certification on Azure\/Modern Workplace\/BizApps is preferred<\/li>\\n<li>A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently &ndash; drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.<\/li>\\n<li>Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations<\/li>\\n<li>General knowledge of the IT industry (with minimum 1 year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately<\/li>\\n<li>Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration<\/li>\\n<li>Solid time management skills and ability to work independently or under supervision with a high level of integrity<\/li>\\n<li>Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.<\/li>\\n<li>Passion for cloud technologies and changing the world<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Intermediate or Fluent (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1103\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:06:23.210+02:00\",\"created_at\":\"2026-10-26T13:40:19.892+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"1\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1586\",\"campaign_id\":\"1244\",\"campaign_title\":\"GTM \/ DE \/ WUP \/ CDS QS_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Bankservice\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":null,\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Quereinsteiger (m\/w\/d) im Bankservice<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Wuppertal<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 07:00 - 22:00 Uhr, Samstag, Sonn- und Feiertags von 08:00 - 22:00 Uhr<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong> rund um die Themen Online-Banking, Zahlungsm&ouml;glichkeiten und Sicherheit.<\/li>\\n<li><strong>Leiste Hilfestellung zu den Kundenanliegen<\/strong> und zeige L&ouml;sungsm&ouml;glichkeiten auf.<\/li>\\n<li><strong>Kommuniziere per Telefon oder Chat<\/strong> und gew&auml;hrleiste ein optimales Kundenerlebnis.<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/FmkKi2P.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> &bdquo;...Concentrix ist ein Unternehmen, das sehr viel Wert darauf legt, dass sich jeder Mitarbeiter wohlf&uuml;hlt und sich angekommen f&uuml;hlt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du hast gro&szlig;es Interesse an Finanzthemen<\/strong>.<\/li>\\n<li>Die Servicezeiten (Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr) kannst du flexibel abdecken.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Wuppertal zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice und eine abgescjlossene Ausbildung? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1244\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T11:05:01.419+01:00\",\"created_at\":\"2026-10-26T10:28:21.400+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1587\",\"campaign_id\":\"1243\",\"campaign_title\":\"GTM \/ DE \/ WUP \/ CDS KB_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Bank Service\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":null,\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) im Bank Service<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Wuppertal<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 07:00 - 22:00 Uhr, Samstag, Sonn- und Feiertags von 08:00 - 22:00 Uhr<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong> rund um die Themen Online-Banking, Zahlungsm&ouml;glichkeiten und Sicherheit.<\/li>\\n<li><strong>Leiste Hilfestellung zu den Kundenanliegen<\/strong> und zeige L&ouml;sungsm&ouml;glichkeiten auf.<\/li>\\n<li><strong>Kommuniziere per Telefon oder Chat<\/strong> und gew&auml;hrleiste ein optimales Kundenerlebnis.<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/FmkKi2P.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> &bdquo;...Concentrix ist ein Unternehmen, das sehr viel Wert darauf legt, dass sich jeder Mitarbeiter wohlf&uuml;hlt und sich angekommen f&uuml;hlt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du hast gro&szlig;es Interesse an Finanzthemen<\/strong>.<\/li>\\n<li>Die Servicezeiten (Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr) kannst du flexibel abdecken.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Wuppertal zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice und eine abgescjlossene Ausbildung? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1243\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T11:10:50.223+01:00\",\"created_at\":\"2026-10-26T10:28:09.729+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"463\",\"campaign_id\":\"5329\",\"campaign_title\":\"GTM - Chinese- Cairo (Due Diligence)(Copy - 10\/25\/26  7:44:44)\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Chinese Customer Service & Technical Support Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>The Bilingual Chinese Customer Service &amp; Technical Support Advisor interfaces with customers via inbound calls, chats, emails, and online platforms depending on client requirements. This role is responsible for providing exceptional customer service and first-level technical support, resolving routine customer inquiries, troubleshooting issues, and ensuring a positive customer experience.<\/p>\\n<p>This opportunity offers exposure to multiple industries, including Customer Service, Technical Support, Retail, Banking, Telecommunications, and Technology, allowing you to build valuable skills while working in a dynamic, multicultural environment.<\/p>\\n<h2>In this role, you'll:<\/h2>\\n<ul>\\n<li>Deliver outstanding customer service and technical support in Chinese and English through phone, email, and chat channels.<\/li>\\n<li>Assist customers with inquiries, account-related requests, order processing, and technical troubleshooting.<\/li>\\n<li>Diagnose and resolve routine technical issues by following established procedures and knowledge resources.<\/li>\\n<li>Build strong product and service knowledge to provide accurate and confident support.<\/li>\\n<li>Handle customer concerns with professionalism, empathy, and a solution-oriented approach.<\/li>\\n<li>Create positive customer experiences through effective communication and personalized assistance.<\/li>\\n<li>Collaborate with team members and support functions to achieve service and performance goals.<\/li>\\n<\/ul>\\n<h2>Essential Functions \/ Core Responsibilities:<\/h2>\\n<ul>\\n<li>Meet contractual service levels and Key Performance Indicators (KPIs).<\/li>\\n<li>Identify customer needs using effective questioning and troubleshooting techniques.<\/li>\\n<li>Provide accurate information and technical guidance regarding products and services.<\/li>\\n<li>Demonstrate active listening, empathy, and professionalism in all customer interactions.<\/li>\\n<li>Maintain up-to-date knowledge of client products, systems, and processes.<\/li>\\n<li>Accurately document customer interactions and resolutions.<\/li>\\n<li>Contribute to customer satisfaction and continuous improvement initiatives.<\/li>\\n<li>Identify opportunities to recommend additional products or services when appropriate.<\/li>\\n<\/ul>\\n<h2>Candidate Profile:<\/h2>\\n<ul>\\n<li><strong>Chinese language proficiency (B2\/C1 level) required, both spoken and written.<\/strong><\/li>\\n<li><strong>English proficiency (B1 level or above) required.<\/strong><\/li>\\n<li>High school diploma or equivalent required.<\/li>\\n<li>Previous experience in customer service or technical support is an advantage.<\/li>\\n<li>Strong communication and interpersonal skills.<\/li>\\n<li>Ability to troubleshoot and resolve customer concerns effectively.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Strong multitasking, prioritization, and adaptability skills.<\/li>\\n<li>Basic computer literacy and ability to navigate multiple systems.<\/li>\\n<li>Ability to work independently as well as collaboratively within a team.<\/li>\\n<li>Detail-oriented, dependable, and customer-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<\/ul>\\n<h2>Career Framework Role:<\/h2>\\n<p>The role requires foundational customer service and technical support skills along with product-specific knowledge to perform routine tasks within established processes. Employees receive structured training, coaching, and ongoing development to support performance and career growth.<\/p>\\n<h2>What We Offer:<\/h2>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast-track promotion opportunities within 6 months<\/li>\\n<li>Exposure to international clients and diverse industries<\/li>\\n<li>Comprehensive training and development programs<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<h2>Additional Information:<\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support requirements, and client programs.<\/p>\\n<p>\\\"<span data-olk-copy-source=\\\"MessageBody\\\">The employee \/ GC &nbsp;is responsible for complying with information security policies and procedures, protecting the confidentiality, integrity, and availability of information assets, and promptly reporting information security incidents.\\\"<\/span><\/p>\\n<h2>Disclaimer:<\/h2>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5329\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-25T20:06:15.028+04:00\",\"created_at\":\"2026-10-25T19:44:44.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"464\",\"campaign_id\":\"5328\",\"campaign_title\":\"GTM - Japanese- Cairo (Due Diligence)\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Japanese Customer Service & Technical Support Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>The Bilingual Japanese Customer Service &amp; Technical Support Advisor interfaces with customers via inbound calls, chats, emails, and online platforms depending on client requirements. 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The role operates within established procedures while providing opportunities for continuous learning, development, and career progression.<\/p>\\n<h2>What We Offer:<\/h2>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast-track promotion opportunities within 6 months<\/li>\\n<li>Exposure to global customers and multinational clients<\/li>\\n<li>Professional development and learning opportunities<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<h2>Additional Information:<\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support requirements, and client programs.<\/p>\\n<h2>Disclaimer:<\/h2>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5328\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-25T20:06:14.940+04:00\",\"created_at\":\"2026-10-25T19:44:42.274+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"465\",\"campaign_id\":\"5327\",\"campaign_title\":\"GTM - Chinese- Cairo (Due Diligence)\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Chinese Customer Service & Technical Support Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>The Bilingual Chinese Customer Service &amp; Technical Support Advisor interfaces with customers via inbound calls, chats, emails, and online platforms depending on client requirements. This role is responsible for providing exceptional customer service and first-level technical support, resolving routine customer inquiries, troubleshooting issues, and ensuring a positive customer experience.<\/p>\\n<p>This opportunity offers exposure to multiple industries, including Customer Service, Technical Support, Retail, Banking, Telecommunications, and Technology, allowing you to build valuable skills while working in a dynamic, multicultural environment.<\/p>\\n<h2>In this role, you'll:<\/h2>\\n<ul>\\n<li>Deliver outstanding customer service and technical support in Chinese and English through phone, email, and chat channels.<\/li>\\n<li>Assist customers with inquiries, account-related requests, order processing, and technical troubleshooting.<\/li>\\n<li>Diagnose and resolve routine technical issues by following established procedures and knowledge resources.<\/li>\\n<li>Build strong product and service knowledge to provide accurate and confident support.<\/li>\\n<li>Handle customer concerns with professionalism, empathy, and a solution-oriented approach.<\/li>\\n<li>Create positive customer experiences through effective communication and personalized assistance.<\/li>\\n<li>Collaborate with team members and support functions to achieve service and performance goals.<\/li>\\n<\/ul>\\n<h2>Essential Functions \/ Core Responsibilities:<\/h2>\\n<ul>\\n<li>Meet contractual service levels and Key Performance Indicators (KPIs).<\/li>\\n<li>Identify customer needs using effective questioning and troubleshooting techniques.<\/li>\\n<li>Provide accurate information and technical guidance regarding products and services.<\/li>\\n<li>Demonstrate active listening, empathy, and professionalism in all customer interactions.<\/li>\\n<li>Maintain up-to-date knowledge of client products, systems, and processes.<\/li>\\n<li>Accurately document customer interactions and resolutions.<\/li>\\n<li>Contribute to customer satisfaction and continuous improvement initiatives.<\/li>\\n<li>Identify opportunities to recommend additional products or services when appropriate.<\/li>\\n<\/ul>\\n<h2>Candidate Profile:<\/h2>\\n<ul>\\n<li><strong>Chinese language proficiency (B2\/C1 level) required, both spoken and written.<\/strong><\/li>\\n<li><strong>English proficiency (B1 level or above) required.<\/strong><\/li>\\n<li>High school diploma or equivalent required.<\/li>\\n<li>Previous experience in customer service or technical support is an advantage.<\/li>\\n<li>Strong communication and interpersonal skills.<\/li>\\n<li>Ability to troubleshoot and resolve customer concerns effectively.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Strong multitasking, prioritization, and adaptability skills.<\/li>\\n<li>Basic computer literacy and ability to navigate multiple systems.<\/li>\\n<li>Ability to work independently as well as collaboratively within a team.<\/li>\\n<li>Detail-oriented, dependable, and customer-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<\/ul>\\n<h2>Career Framework Role:<\/h2>\\n<p>The role requires foundational customer service and technical support skills along with product-specific knowledge to perform routine tasks within established processes. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-5325\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-26T03:59:20.658+04:00\",\"created_at\":\"2026-10-25T18:49:46.358+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"467\",\"campaign_id\":\"5324\",\"campaign_title\":\"GTM EN (Weekend Shifts)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Associate - English Speakers - Weekend Shift\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>Advisor I, Weekend Customer Support, interfaces with customers via inbound calls, chats, emails, outbound communications, or through the Internet depending on client requirements. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect with a strong technical background across Dynamics F&amp;O cloud, hybrid, and on premises solutions.<\/p><br \/><p>Responsabilities:<\/p><p>The successful candidate will play a key role in the design, development, optimization, and stabilization of Dynamics F&amp;O deployments, working closely with customers to drive measurable business value.<\/p><p>The candidate must have proven experience in customer facing roles, along with project delivery and technical leadership experience, and a demonstrated ability to lead in depth technical architecture discussions with customer executives, solution architects, IT leadership, enterprise architects, and development teams. This role requires the ability to translate complex technical concepts into clear architectural decisions that align with customer goals. The candidate should also be open to travel to customer sites as required by business needs.<\/p><br \/><p>Experience Profile &amp; Customer Centricity<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extensive experience with Dynamics 365 Finance &amp; Operations, including Finance and Supply Chain Management, with hands on exposure to on premises, hybrid, and cloud environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of ERP system architecture and best practices, with the ability to design and guide scalable, secure, and enterprise grade solutions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in the technical and functional aspects of Dynamics 365 F&amp;O, including core business processes across finance and supply chain.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience with customization and development in Dynamics 365 F&amp;O, as well as ERP implementations and ongoing system management, including integration with third party systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to lead in depth technical discussions and provide clear architectural guidance to customers, architects, IT leadership, and development teams throughout design and implementation phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong customer centric mindset, consistently driving positive customer satisfaction and establishing credibility as a trusted advisor by leveraging deep Dynamics 365 F&amp;O, Supply Chain, and on premises expertise to deliver against defined Customer Success Plan outcomes.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to actively listen, challenge constructively, and guide customers toward the best technical and business decisions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience providing actionable insights and feedback from customer engagements to Microsoft engineering teams, product groups, and internal stakeholders, contributing to continuous improvement and influencing product direction.<\/p><br \/><p>Business Impact<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate usage, value realization, and ROI of Microsoft Business Applications by advising technical and business decision-makers on architecture, implementation best practices, operational excellence, and performance efficiency\u2014spanning both on prem and cloud connected deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify and resolve blockers preventing go live, scale, or adoption by applying deep technical knowledge of Dynamics F&amp;O, integrations, performance tuning, and data migration. Deliver all engagements using Microsoft recommended methods and repeatable IP.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify growth opportunities by understanding customer needs, business models, and workloads, and positioning relevant Microsoft Business Applications capabilities, including Supply Chain, Warehouse Management, and modernization pathways from on prem to cloud.<\/p><br \/><p>Technical Leadership<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrate a growth-mindset by continuously strengthening your technical depth in Dynamics 365 F&amp;O, on prem infrastructure, Supply Chain, Warehouse Management, and related tooling to meet evolving customer and regional needs.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate customer outcomes by engaging with technical communities, contributing to reusable IP, sharing best practices, and promoting knowledge re use within the Dynamics ecosystem.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Lead or co lead architecture sessions, performance deep dives, solution design reviews, and readiness workshops to uplift customer capability and ensure long term operational health.<\/p><br \/><br \/><br \/><p>Qualifications<\/p><p>Technical Requirements<\/p><p>Core Technical Expertise<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a08&#43; years of hands-on experience implementing, customizing, optimizing, and supporting Dynamics 365 Finance &amp; Operations (F&amp;O), with strong exposure to on premises, hybrid, and cloud-based deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of Dynamics 365 Finance &amp; Operations architecture, including application layers, data models, extensibility framework, and overall environment topology.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience leading Dynamics F&amp;O migration and modernization initiatives, including upgrades from legacy Dynamics AX and transitions to cloud first architectures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in performance troubleshooting, with the ability to diagnose and resolve bottlenecks across application, database, and infrastructure layers.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Practical experience with ERP system administration and operational best practices for F&amp;O environments, including monitoring, capacity planning, and production readiness.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated capability to perform end to end environment health assessments and performance audits, and to design and execute remediation and optimization plans, particularly for on premises and hybrid F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong experience designing, building, and troubleshooting integrations for Dynamics F&amp;O, leveraging:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Data Management Framework (DMF)<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Azure Logic Apps<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Power Platform<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0APIs and other enterprise interfacing techniques<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in Dynamics 365 F&amp;O development and customization, including:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0X&#43;&#43;<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Visual Studio<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0.NET Framework<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extension based development best practices<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with software development lifecycle (SDLC) methodologies, including the use of Lifecycle Services (LCS) and Azure DevOps for implementation, maintenance, and release management.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with version control and development tools (e.g., Azure DevOps, GitHub) and working knowledge of CI\/CD practices in enterprise ERP environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Solid understanding of security, compliance, and access control requirements in ERP systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in documenting technical designs, system configurations, and operational procedures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong analytical skills with the ability to troubleshoot and resolve complex technical issues effectively.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Good understanding of Azure cloud technologies and their implications for ERP scalability, security, performance, and operations.<\/p><br \/><p>Solution Architecture &amp; Implementation<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience acting as Technical Architect \/ Lead Engineer for full lifecycle Dynamics 365 F&amp;O programs, including design, build, test, deploy, and stabilization phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong capability to design enterprise grade, scalable, and secure F&amp;O implementations aligned with customer and business requirements.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to lead deep technical discussions with customers, partners, and engineering teams covering architecture, integrations, data, security, and performance.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Skilled in delivering technical workshops, training sessions, and hands on guidance to customer IT and development teams.<\/p><br \/><p>Operational Excellence &amp; Troubleshooting<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven expertise in troubleshooting complex production issues in enterprise Dynamics 365 F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong focus on operational stability, reliability, and continuous improvement of live ERP systems.<\/p><br \/><p>Language Qualifications<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0English: Fluent (reading, writing, and speaking) \u2014 mandatory.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Swedish is strongly recommended as the primary working language for customer engagements in the Nordic market.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Any additional Nordic languages are considered a plus for cross regional collaboration.<\/p><br \/><p>Interpersonal &amp; Customer Engagement Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Exceptional interpersonal, presentation, and communication skills \u2014 able to confidently engage with customers, translate complex technical topics into clear guidance, and build strong, trust based relationships.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong project management capability \u2014 able to lead customer conversations, drive clarity in scope and timeline, coordinate with stakeholders, and guide the customer\u2019s project toward successful delivery.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong collaboration skill with both internal and external stakeholders<\/p><br \/><br \/><p>Security &amp; Onsite Support Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to meet Microsoft, customer, and\/or government security screening requirements is mandatory for this role.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0The successful candidate must have, or be able to obtain, a security certificate entitling access to classified information at the following levels or higher: \u201cSECRET, NATO SECRET, SECRET UE \/ EU SECRET\u201d<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ideally, the candidate holds Swedish citizenship, as it significantly supports eligibility and processing for required Nordic security clearances.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0This role also requires onsite support, and the frequency of onsite presence will depend on customer needs, including critical project phases, escalations, workshops, or deployments. 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This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>\u00a0<\/p><p>ROLE: Renewal Sales<\/p><p>DESIGNATION: Specialist, Renewal Sales<\/p><p>LOCATION: Gurugram<\/p><p>YEARS OF EXPERIENCE: 2 Years<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>\u00a0<\/p><p><u>Role and Key Responsibilities:<\/u><\/p><p>\u00a0<\/p><ul><li>Consistently achieve or exceed your revenue-based quota by selling renewals\/products\/services and offering upsell opportunities when applicable.<\/li><li>Work within a dedicated territory for an established client.<\/li><li>Own and deliver accurate weekly, monthly, and quarterly sales forecasts.<\/li><li>Develop and maintain a mastery of product knowledge and technical understanding to effectively assess client needs and requirements.<\/li><li>Successfully promote products or services and guide customers through strategic product adoption to accelerate their time to value.<\/li><li>Analyze and utilize data to proactively identify and address \u2018at risk\u2019 customers and uncover adoption opportunities.<\/li><li>Independently resolve customer concerns and roadblocks, ensuring satisfaction and product usage.<\/li><li>Effectively manage external competitive pressures and handle complex objections to retain and win new customers.<\/li><li>Manage a high volume of customer contacts through phone and email each day.<\/li><li>Ensure a high level of professionalism during all interactions with customers and prospects.<\/li><li>Effectively partner with and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met.<\/li><li>Collaborate with cross-functional teams and management to optimize sales processes and systems.<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner<\/li><\/ul><p><u>Key skills &amp; knowledge:<\/u><\/p><p>\u00a0<\/p><ul><li>2 years of experience in a customer service or sales role.<\/li><li>Prior experience in a high-volume calling environment and experience with Salesforce.com or a similar CRM<\/li><li>Prior success in achieving individual and\/or team sales quotas and goals.<\/li><li>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships.<\/li><li>A demonstrated aptitude for learning and optimizing new technology and data.<\/li><li>An aptitude for leveraging AI-powered tools to optimize your workflow and drive results.<\/li><li>Strong problem-solving skills.<\/li><li>Well-developed emotional intelligence, including high levels of empathy and self-awareness.<\/li><li>Excellent knowledge of Microsoft Office programs and strong<\/li><\/ul><p>\u00a0<\/p><p><u>Educational Qualification:<\/u><\/p><p>\u00a0<\/p><ul><li>A bachelor\u2019s degree.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p>Disclaimer: -<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1775224\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:37.936+08:00\",\"created_at\":\"2026-10-23T20:04:42.688+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1775224\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-06\",\"wid\":\"283ba4423d321017bbbccf8cbed90000\",\"descriptor\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391967\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1775224\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1775224\/apply\",\"job_requisition_id\":\"R1775224\"}],\"organizations\":[{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"5379abc88f88100536ef892a38010000\",\"descriptor\":\"Checkpoint India B2B Sales\",\"reference_id\":\"Checkpoint India B2B Sales_20260504_IND\",\"custom_reference_id\":\"Checkpoint India B2B Sales_20260504_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinay.kumar2@concentrix.com\"},\"first_name\":\"Vinay Kumar (102493043)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1775224\",\"wid\":\"8a186958fae31039c2aced0423650000\",\"descriptor\":\"Specialist, Renewal Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; 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ERP knowledge is an advantage<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong analytical, communication, and problem-solving skills<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Note:<\/b><br \/>This is a <b>general job description<\/b> intended to provide an overview of the role category only. This is <b>not the official or final job description<\/b> for any specific position. The actual scope, responsibilities, and qualifications may vary <b>depending on the role being applied for<\/b>, business requirements, and the candidate\u2019s experience and profile.<\/p><br \/>\",\"ats_external_id\":\"R1775183\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:34.425+08:00\",\"created_at\":\"2026-10-23T20:04:35.380+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTIwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hopemilky.cayao@concentrix.com\"},\"first_name\":\"Cayao, Hope Milky\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391966\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\/apply\",\"job_requisition_id\":\"R1775183\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1775183\",\"wid\":\"8a186958fae31039be1c4b8fbc9e0000\",\"descriptor\":\"Banking, Finance & Accounting Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"594\",\"campaign_id\":\"45206\",\"campaign_title\":\"Advisor I, Transaction Processing R1775181\",\"campaign_type\":\"job_application\",\"job_title\":\"Risk & Compliance\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Risk Analyst is a key role within the Customer Due Diligence team of FinTech Account, reporting into the Risk Manager (Customer Due Diligence). The Customer Due Diligence team is part of the First Line Risk & Compliance (1LRC) team and is responsible for Customer Due Diligence (CDD) of FinTech Account merchant acquiring customers, which includes Initial Customer Due Diligence, Enhanced Customer Due Diligence (ECDD) and Ongoing Customer Due Diligence (OCDD). CDD is a critical activity to comply with AML\/CTF Rules, Scheme Rules, Worldline Rules, and other legal and regulatory requirements within the Australian market. CDD is also required to manage key risks that FinTech may be exposed to such as Fraud Risk and Credit Risk. The Risk Analyst is instrumental in ensuring that the business is managing its customer risk effectively.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Performing CDD activities, which will include Initial Customer Due Diligence, Enhanced Customer Due Diligence and Ongoing Customer Due Diligence.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Performing credit and fraud checks on new merchants, thereby preventing the company from financial loss.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Assures the completeness and correctness of the client documentation in terms of the AML CTF regulations.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Assigns the proper compliance risk and credit risk level to every merchant.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Handling daily operations in accordance with organizational policies and procedures within an agreed SLA.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Work collaboratively with the Sales organization to ensure that the end-to-end onboarding process of customers is optimized, while managing risk within acceptable levels.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Identify, investigate, assess and report on AML\/CTF compliance matters, making sure that it complies with the AML\/CTF program and Worldline\u2019s Merchant Underwriting Policy.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Handles risk alerts for new and existing merchants.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Support the Risk Manager in ensuring that all risk systems, processes and procedural level documentation is created and maintained.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Support the Risk Manager in ensuring that all risk systems, processes and procedures are continuously reviewed and optimized.<\/span><\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Experience<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">2-3 years of experience in customer due diligence (KYC, AML and Credit) environment.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">1&#43; years in payments or technology driven organization.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Experience in a merchant acquiring organization.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Competencies &amp; Knowledge<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Planning and organizational skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Influencing and negotiation skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Communication and presentation skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Commercial awareness and industry knowledge.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Results driven and ability to work under pressure.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Intermediate knowledge of Office products, including PowerPoint and Excel.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Multicultural and flexible mindset with the ability to multi-task and work in an international environment.<\/span><\/li><\/ul><p><span>\u00a0<\/span><br \/><\/p>\",\"ats_external_id\":\"R1775181\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:34.029+08:00\",\"created_at\":\"2026-10-23T20:04:34.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTIwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Risk---Compliance_R1775181\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1855\",\"campaign_id\":\"req-3a43c262b22c48d3\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"New Jersey\",\"postal_code\":\"08601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Jersey City, NJ, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known auto brands. If you're ready to grow with a Fortune 500 company and an award-winning inclusive culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/p><p>&nbsp;<\/p><p>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Regional Case Manager, you will:<\/p><p><\/p><ul><li><p>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/p><\/li><\/ul><ul><li><p>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/p><\/li><\/ul><ul><li><p>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/p><\/li><\/ul><ul><li><p>Provide expedited handling of executive and field escalations.&nbsp;<\/p><\/li><\/ul><ul><li><p>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/p><\/li><\/ul><ul><li><p>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/p><\/li><\/ul><ul><li><p>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/p><p><\/p><ul><li><p>High School diploma or GED, and at least 18 years of age.<\/p><\/li><li><p>Minimum of 5 years of customer service experience.<\/p><\/li><\/ul><ul><li><p>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/p><\/li><\/ul><ul><li><p>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/p><\/li><\/ul><ul><li><p>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/p><\/li><\/ul><ul><li><p>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/p><\/li><li><p>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/p><p><\/p><ul><li><p>The base salary range for this position is $26.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days. <\/p><\/li><li><p>In addition to the base salary, consideration may be provided for a transportation stipend of up to $500 per month.<\/p><\/li><li><p>Paid training and lucrative employee referral program.&nbsp;<\/p><\/li><\/ul><ul><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/p><\/li><li><p>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/p><\/li><\/ul><ul><li><p>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/p><\/li><\/ul><ul><li><p>Mentorship programs that support your rewarding career journey.&nbsp;<\/p><\/li><\/ul><ul><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/p><\/li><\/ul><ul><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-3a43c262b22c48d3\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:32:19.120Z\",\"created_at\":\"2026-10-23T17:25:47.750Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/SBE0VK6GR3J94FA1RHS8DE5WTHPCJF37\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/SBE0VK6GR3J94FA1RHS8DE5WTHPCJF37\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1856\",\"campaign_id\":\"req-eb3d0f1f9e14887d\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Virginia\",\"postal_code\":\"23218\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in McLean, VA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-eb3d0f1f9e14887d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:23:53.737Z\",\"created_at\":\"2026-10-23T17:19:31.129Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/AX4G2Z3F5SXPC6CNQXF9FG0PAY4C8VCG\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/AX4G2Z3F5SXPC6CNQXF9FG0PAY4C8VCG\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1857\",\"campaign_id\":\"req-10929eb0606ad32f\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Illinois\",\"postal_code\":\"62701\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oakbrook Terrace, IL, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-10929eb0606ad32f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:18:31.283Z\",\"created_at\":\"2026-10-23T17:12:38.156Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T8DBRAQD8B61DWJM27NJNSPJQM8NGZDZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T8DBRAQD8B61DWJM27NJNSPJQM8NGZDZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1858\",\"campaign_id\":\"req-ae12e46d5642d9dd\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Colorado\",\"postal_code\":\"80201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Greenwood Village, CO as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-ae12e46d5642d9dd\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:11:58.532Z\",\"created_at\":\"2026-10-23T17:07:09.078Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/S43ADZHXA84HR5VQ6JF3NXF7N23C6G5C\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/S43ADZHXA84HR5VQ6JF3NXF7N23C6G5C\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1859\",\"campaign_id\":\"req-736523237b13337a\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Plano, TX as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $23.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-736523237b13337a\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:05:32.832Z\",\"created_at\":\"2026-10-23T17:02:25.456Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H88GZBHHRDTBEA6AYW12T2GKE4CQ7BPZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H88GZBHHRDTBEA6AYW12T2GKE4CQ7BPZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1860\",\"campaign_id\":\"req-94348a4ae18ca83c\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Marietta, GA as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $21.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-94348a4ae18ca83c\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:01:05.547Z\",\"created_at\":\"2026-10-23T16:55:26.059Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P1KNR77J3EHJ90STKA5ZFJZFQXC5W195\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P1KNR77J3EHJ90STKA5ZFJZFQXC5W195\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1861\",\"campaign_id\":\"req-5555ff1bf4dd96e8\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Fountain Valley, CA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $24.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-5555ff1bf4dd96e8\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-23T17:24:34.132Z\",\"created_at\":\"2026-10-23T16:42:16.441Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BWGACGX87Z231F3Q3XQNFBFHJR96KXBH\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BWGACGX87Z231F3Q3XQNFBFHJR96KXBH\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"830\",\"campaign_id\":\"28647\",\"campaign_title\":\"Quality Evaluator - Trainee (Non Agent) R1774612\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Catalan - speaking) - On-site - Travel Industry EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">Ready to take the next step in your leadership career?<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">At Concentrix, we\u2019re looking for a motivated <b>Team Leader<\/b> to supervise and support a customer service team within the travel industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\"><b>Your responsibilities<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/li><li style=\\\"color:!important\\\">Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/li><li style=\\\"color:!important\\\">Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/li><li style=\\\"color:!important\\\">Ensure customer service delivery meets contractual requirements and business objectives.<\/li><li style=\\\"color:!important\\\">Communicate goals, expectations, and relevant updates clearly to your team.<\/li><li style=\\\"color:!important\\\">Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/li><li style=\\\"color:!important\\\">Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/li><li style=\\\"color:!important\\\">Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b>What we\u2019re looking for<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">Proficient or bilingual in Catalan &#43; English<\/li><li style=\\\"color:!important\\\">An associate degree or equivalent qualification in a relevant field is preferred.<\/li><li style=\\\"color:!important\\\">Two to four years of relevant professional experience is preferred.<\/li><li style=\\\"color:!important\\\">Previous experience coaching, mentoring, or supervising team members.<\/li><li style=\\\"color:!important\\\">Strong communication and interpersonal skills.<\/li><li style=\\\"color:!important\\\">A results-oriented mindset, with the ability to motivate others and drive performance.<\/li><li style=\\\"color:!important\\\">Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/li><li style=\\\"color:!important\\\">The ability to remain calm under pressure and follow through on commitments.<\/li><li style=\\\"color:!important\\\">Flexibility to adapt to business needs and working schedules.<\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b><\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">- 39 hours\/week permanent contract: rotative Monday to Friday from 09:00 to 18:00<\/span><\/p><p><span style=\\\"color:#000000\\\">- Salary <\/span>24.171,4<span style=\\\"color:#000000\\\"> euros gross\/year &#43; up to 2500 euros gross\/year in bonus <\/span><\/p><p><span style=\\\"color:#000000\\\">- Central location in Barcelona<\/span><\/p><p><span style=\\\"color:#000000\\\">- Bring-a-friend (referral) bonus opportunities<\/span><\/p><p><span style=\\\"color:#000000\\\">- Career development programs and specialized courses<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">Ready to take the lead?<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer<\/span><\/p><p><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Easyjet - 980011140\",\"reference_id\":\"980011140\",\"custom_reference_id\":\"980011140\",\"company_reference_id\":null},{\"wid\":\"fd54651247bf10380216e89f9d700000\",\"descriptor\":\"W103I4 EasyJet CS\",\"reference_id\":\"W103I4\",\"custom_reference_id\":\"W103I4\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"monica.lopez@concentrix.com\"},\"first_name\":\"Monica Lopez (102538235)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1774612\",\"wid\":\"d1692378b89b1039b2a1f6b2a7490000\",\"descriptor\":\"Team Leader (Catalan - speaking) - On-site - Travel Industry EJ01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"831\",\"campaign_id\":\"28646\",\"campaign_title\":\"Quality Evaluator - Trainee (Non Agent) R1774635\",\"campaign_type\":\"job_application\",\"job_title\":\"Training & Quality Specialist (Catalan- speaking) - On-site - Travel Industry EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Ready for your next career move?<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we\u2019re looking for a <b>Trainer &amp; Quality Specialist<\/b> to support a customer service team within the travel industry. If you have an eye for detail, enjoy helping others improve, and like using data to find better ways of working, we\u2019d love to hear from you!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Your responsibilities<\/span><\/p><ul><li style=\\\"color:!important\\\"><b>Monitor and improve quality<\/b> by conducting evaluations and calibrations, providing structured feedback, and ensuring consistency across human and AI-assisted quality assessments.<\/li><li style=\\\"color:!important\\\"><b>Train and coach team members<\/b> through onboarding sessions, refresher training, and targeted coaching to address skill gaps and improve performance.<\/li><li style=\\\"color:!important\\\"><b>Analyze performance and customer feedback<\/b> by reviewing quality results, KPIs, and customer complaints to identify trends and root causes.<\/li><li style=\\\"color:!important\\\"><b>Prepare reports and insights<\/b> using Excel, DOMO, and Power BI to support decision-making and collaborate with management on improvement plans.<\/li><li style=\\\"color:!important\\\"><b>Drive continuous improvement<\/b> by identifying opportunities to optimize processes, maintain quality standards, and support operational excellence.<\/li><li style=\\\"color:!important\\\"><b>Support AI and automation initiatives<\/b> by contributing to AI\/BOT training, knowledge management, and the improvement of evaluation criteria and AI-driven solutions.<\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">What we\u2019re looking for<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">At least <b>2 years of experience<\/b> in Quality, Training, Coaching, or a similar role.<\/li><li style=\\\"color:!important\\\">Fluent in <b>English and either Catalan, Galician or Basque<\/b>, both written and spoken.<\/li><li style=\\\"color:!important\\\">Strong analytical skills and the ability to interpret data and translate insights into action.<\/li><li style=\\\"color:!important\\\">Intermediate-level Excel skills and experience with reporting tools such as Power BI or DOMO.<\/li><li style=\\\"color:!important\\\">Excellent communication, coaching, and stakeholder management skills.<\/li><li style=\\\"color:!important\\\">Familiarity with quality assurance processes, CRM tools, data analysis, or AI\/BOT environments is a plus.<\/li><li style=\\\"color:!important\\\">Strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.<\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">39 hours\/week permanent contract: rotative Monday to Friday from 09:00 to 18:00<\/li><li style=\\\"color:!important\\\">Salary 24.171,4 euros gross\/year &#43; up to 2000 euros gross\/year in bonus<\/li><li style=\\\"color:!important\\\">Central location in Barcelona<\/li><li style=\\\"color:!important\\\">Bring-a-friend (referral) bonus opportunities<\/li><li style=\\\"color:!important\\\">Career development programs and specialized courses<\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Ready to take the next step?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Join Concentrix and help shape better customer experiences through quality, training, and continuous improvement in the fashion industry.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/p><p style=\\\"color:!important\\\">R1774635<span style=\\\"color:#000000\\\"><br \/><\/span><\/p>\",\"ats_external_id\":\"R1774635\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"22.6\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T22:04:45.651+08:00\",\"created_at\":\"2026-10-23T16:05:18.814+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Training---Quality-Specialist--Catalan--speaking----On-site---Travel-Industry-EJ01_R1774635\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Catalan\",\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3415\",\"descriptor\":\"Quality Evaluator - Trainee (Non Agent)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Training---Quality-Specialist--Catalan--speaking----On-site---Travel-Industry-EJ01_R1774635\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Training---Quality-Specialist--Catalan--speaking----On-site---Travel-Industry-EJ01_R1774635\/apply\",\"job_requisition_id\":\"R1774635\"}],\"organizations\":[{\"wid\":\"f30373c13f9101c854000cd41802de35\",\"descriptor\":\"COGS (CORP) QUALITY & TRAINING-DIRECT\",\"reference_id\":\"CORPQUALTRN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f8ddf71f4abe10377871618f1da00000\",\"descriptor\":\"27312 - Easyjet - 980011140\",\"reference_id\":\"980011140\",\"custom_reference_id\":\"980011140\",\"company_reference_id\":null},{\"wid\":\"fd54651247bf10380216e89f9d700000\",\"descriptor\":\"W103I4 EasyJet CS\",\"reference_id\":\"W103I4\",\"custom_reference_id\":\"W103I4\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"monica.lopez@concentrix.com\"},\"first_name\":\"Monica Lopez (102538235)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1774635\",\"wid\":\"d1692378b89b1039b2934a3bf3480000\",\"descriptor\":\"Training & Quality Specialist (Catalan- speaking) - On-site - Travel Industry EJ01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"521\",\"campaign_id\":\"3087\",\"campaign_title\":\"GTM_NA_SA_B2B Sales - River B2B English\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures!\",\"long_description\":\"<h1>B2B Sales Advisor<\/h1>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Durban, South Africa<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We&rsquo;re Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is looking for motivated individuals with previous sales experience to join our B2B Sales team in our vibrant Durban office.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">As a B2B Sales Advisor, you will use your sales experience, customer focus, and target-driven mindset to troubleshoot and resolve customer requests across multiple platforms. You will help create positive customer experiences while building strong business relationships and supporting client success.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you take pride in efficiency, productivity, and delivering great outcomes, this could be your next career move. Bring your people skills, sales confidence, and customer-first approach &mdash; and grow your career with us.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You will:<\/p>\\n<ul>\\n<li>Onboard new business customers, build strong relationships, and promote adoption of client procurement solutions<\/li>\\n<li>Understand client needs and offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals<\/li>\\n<li>Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions<\/li>\\n<li>Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes<\/li>\\n<li>Monitor account health, usage, and savings, providing regular updates and insights to support continued client success<\/li>\\n<li>Conduct outbound calls to businesses using structured contact lists<\/li>\\n<li>Manage prospect data independently while proactively identifying and maximising business opportunities<\/li>\\n<li>Complete administrative tasks to support compliance with internal processes and operational standards<\/li>\\n<li>Engage professionally with gatekeepers, build rapport, and navigate conversations toward reaching key decision-makers<\/li>\\n<li>Troubleshoot and resolve customer requests across multiple platforms while delivering a positive customer experience<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a minimum of 2 years&rsquo; experience in outbound sales or cold calling<\/li>\\n<li>Have at least 1 year of contact centre experience supporting an international campaign<\/li>\\n<li>Have Matric or an equivalent qualification<\/li>\\n<li>Have a clear criminal and credit record<\/li>\\n<li>Are proficient in English, both written and spoken<\/li>\\n<li>Have strong negotiation and communication skills<\/li>\\n<li>Are self-motivated, proactive, and comfortable working independently<\/li>\\n<li>Are comfortable working toward targets<\/li>\\n<li>Are computer literate and able to navigate multiple systems quickly and effectively<\/li>\\n<li>Can type at least 26 words per minute<\/li>\\n<li>Have strong attention to detail<\/li>\\n<li>Are available to work shifts in a 24\/7 environment<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have appointment-setting experience<\/li>\\n<li>Have previous B2B sales experience<\/li>\\n<li>Have experience using CRM, sales, or procurement-related platforms<\/li>\\n<li>Are confident engaging with business customers, gatekeepers, and decision-makers<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>Monthly salary of <strong>R13,000<\/strong><\/li>\\n<li>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/li>\\n<li>Provident Fund<\/li>\\n<li>Subsidised transport<\/li>\\n<li>Fantastic Employee Assistance Programme <strong>(EAP)<\/strong><\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team-building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorised to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3087\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"13000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-25T23:59:15.123Z\",\"created_at\":\"2026-10-23T13:37:08.612Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"17\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1660\",\"campaign_id\":\"1872\",\"campaign_title\":\"Block \/ Catalan \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist (Catalan-speaking) - FinTech\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready to shape the future of digital finance?\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Lisbon | On-Site<\/strong><\/h3>\\n<p><strong>Concentrix<\/strong> is a global leader shaping the future through technology and innovation, operating in 70+ countries and partnering with world-renowned brands.<\/p>\\n<p>And so, for our client, an innovative financial technology company specializing in digital payments and mobile financial services, we are looking for <strong>Customer Support Specialists<\/strong> in Lisbon, Portugal.<\/p>\\n<h2><strong>What&rsquo;s in it for you?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Competitive salary + performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Career development opportunities<\/p>\\n<\/li>\\n<li>Relocation Package if you come from abroad&nbsp;<\/li>\\n<li>\\n<p>Free Learning and Leadership Development programs<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonus<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Lisbon<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2><strong>What will you do?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Support users with questions about app features, accounts and digital payments<\/p>\\n<\/li>\\n<li>\\n<p>Troubleshoot login issues, payment delays and other app-related problems<\/p>\\n<\/li>\\n<li>\\n<p>Guide users through account setup and identity verification<\/p>\\n<\/li>\\n<li>\\n<p>Handle customer queries via phone, email, chat or social media<\/p>\\n<\/li>\\n<li>\\n<p>Escalate complex cases to the relevant teams<\/p>\\n<\/li>\\n<li>\\n<p>Deliver a positive customer experience with every interaction<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What are we looking for?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>High level of <strong>Catalan<\/strong> and <strong>C1 English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using mobile apps and digital platforms<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and a customer-focused mindset<\/p>\\n<\/li>\\n<li>\\n<p>Previous customer service or technical support experience is a plus<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work rotating shifts, 24\/7<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. We&rsquo;ll do our best to match you with the right opportunity.<\/p>\\n<h3><strong>Ready to shape the future of digital finance?<\/strong><\/h3>\\n<p>Apply today and join our international team in Lisbon!<\/p>\\n<p><strong>Equal opportunity employer:<\/strong> We are committed to a workplace free from discrimination and harassment.<\/p>\\n<p><strong>Eligibility to work:<\/strong> Applicants must be legally authorized to work in Portugal.<\/p>\",\"ats_external_id\":\"PT-1872\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T15:45:43.920+01:00\",\"created_at\":\"2026-10-23T10:32:23.702+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1638\",\"campaign_id\":\"66\",\"campaign_title\":\"Happy-Element\/Portuguese\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Portuguese \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Portuguese <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-66\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T10:26:36.693+04:00\",\"created_at\":\"2026-10-23T10:24:56.735+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1588\",\"campaign_id\":\"1240\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ Quereinsteiger_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d)<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten<\/li>\\n<li>Branchen: Telekommunikation, Bankwesen<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Leipzig zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1240\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-24T01:59:48.371+02:00\",\"created_at\":\"2026-10-23T07:56:11.977+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"832\",\"campaign_id\":\"28635\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1774613\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Azure Full Stack Developer\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#374151\\\">We are looking for a <\/span><span style=\\\"color:#111827\\\"><b>Senior Azure Full Stack Developer<\/b><\/span> with deep Microsoft Azure, data integration, ETL, RESTful API, and .NET Core experience to design and deliver scalable integration solutions on the Azure platform. In this role, you will provide technical ownership for customer-facing delivery, partner closely with architects, and help lead a 5-person development team in building API and integration solutions aligned to defined OAS contracts.<\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This is an opportunity to apply modern Azure technologies\u2014including Logic Apps, Azure Data Factory, Azure Service Fabric, Azure APIM, Azure DevOps, and related Microsoft cloud services\u2014to solve complex integration challenges and help clients unlock real-time data across multiple backend systems.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Provide technical ownership for delivery, ensuring solutions are well-designed, scalable, secure, and aligned with customer objectives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead and support a 5-person 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774968\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T00:06:40.361+08:00\",\"created_at\":\"2026-10-23T00:05:39.239+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Operations-Manager---French-Speaking_R1774968\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391951\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Operations-Manager---French-Speaking_R1774968\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Operations-Manager---French-Speaking_R1774968\/apply\",\"job_requisition_id\":\"R1774968\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicolas.bosco@concentrix.com\"},\"first_name\":\"Nicolas Bosco (102564134)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774968\",\"wid\":\"90a9b8c7a7c410397ec7420e0b4d0000\",\"descriptor\":\"Operations Manager - French Speaking\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"835\",\"campaign_id\":\"28611\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1774863\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Advisor (CSA) \u2013 Microsoft Viva Glint\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Microsoft is seeking a customer-focused <b>Customer Success Account Manager (CSA)<\/b> to support enterprise customers across EMEA in implementing, adopting, and maximizing value from <b>Microsoft Viva Glint<\/b> employee engagement and listening programs.<\/p><p>The CSA acts as a trusted advisor, program leader, and solution consultant, partnering with HR, IT, and business stakeholders to drive successful deployments, adoption, and long-term business outcomes. Working closely with CSAMs, People Science Consultants, and Product teams, the CSA guides customers through implementation, governance, change management, and program maturity.<\/p><br \/><p>Key Responsibilities<\/p><br \/><ul><li>Serve as a strategic advisor throughout the customer lifecycle, driving adoption, satisfaction, retention, and business value.<\/li><li>Lead Viva Glint implementations, onboarding, survey programs, governance, and stakeholder engagement.<\/li><li>Advise on HR technology integrations, employee data management, organizational hierarchies, and reporting models.<\/li><li>Support integrations with HRIS platforms such as Workday, SAP SuccessFactors, Oracle HCM, and Microsoft Entra ID.<\/li><li>Partner with HR, IT, and executive stakeholders to ensure successful program delivery and resolve escalations.<\/li><li>Collaborate with account teams to support renewals, growth opportunities, and continuous improvement initiatives.<\/li><\/ul><br \/><p>Required 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ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Relevant experience of 2 years and above.<\/li><li>Previous hiring experience with call center \/ bulk hiring will be an added advantage<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Careel Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774857\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T20:07:48.226+08:00\",\"created_at\":\"2026-10-22T20:06:26.416+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391930\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\/apply\",\"job_requisition_id\":\"R1774857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vicky.gajjar@concentrix.com\"},\"first_name\":\"Vicky Gajjar (985452)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1774857\",\"wid\":\"4ada60395dcc1049d6e6e88cfbe60000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"595\",\"campaign_id\":\"45091\",\"campaign_title\":\"Accountant I, FAO R1774632\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant FAO\",\"street\":\"IND Bangalore - Millenium Towers - MT2\",\"address\":\"IND Bangalore - Millenium Towers - MT2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560037\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Role and Key Responsibilities:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Accounts payable:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 End to End AP Workflow expertise.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Payment processing for Vendor Aging and email responses.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Manually Invoice processing.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Vendor Reconciliation<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Vendor Master Creation and Update in NetSuite<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Expense Reporting.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 SOP, Process Checklist, Documentation and Review.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Month End Reporting:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 AP, AR Closing entries<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Reclass, Accrual, Prepaid, Amortization Journal Entry preparation and review<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Key Skills and knowledge:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Minimum 3-4 Years in accounting processes<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Knowledge of MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Exposure to NetSuite will be added advantage<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Good Written and Verbal communication skills<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Good Interpersonal &amp; International Client facing experience.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Quick Learner, Self-driven, Positive mindset, Target Oriented<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Educational Qualification:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Graduate \u2013 Bcom\/Mcom<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Disclaimer:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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(101911912)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0699\",\"descriptor\":\"Accountant I, FAO\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-FAO_R1774632\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Accountant-FAO_R1774632\/apply\",\"job_requisition_id\":\"R1774632\"}],\"organizations\":[{\"wid\":\"740544c0a47f01af76a6e29f1d114b46\",\"descriptor\":\"FAO\",\"reference_id\":\"FAO\",\"custom_reference_id\":\"FAO\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a4d7cba8bd0a102634fd5c6f86dd0000\",\"descriptor\":\"New Gen - FAO - AP\",\"reference_id\":\"New Gen - FAO - AP_20230622_IND\",\"custom_reference_id\":\"New Gen - FAO - AP_20230622_IND\",\"company_reference_id\":null},{\"wid\":\"231072036b401020d85dac1ab3e60000\",\"descriptor\":\"11184 - Newgen - 980002500\",\"reference_id\":\"980002500\",\"custom_reference_id\":\"980002500\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01937ee6a676c10fdf37\",\"descriptor\":\"Concentrix Services India Private Limited\",\"reference_id\":\"MCNIN\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNIN\"},{\"wid\":\"018c7b4d00f1102470fd6dbff7bf0000\",\"descriptor\":\"W0ZKJ8 Newgen Administrative Services\",\"reference_id\":\"W0ZKJ8\",\"custom_reference_id\":\"W0ZKJ8\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.chavan@concentrix.com\"},\"first_name\":\"Trupti Chavan (102451006)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774632\",\"wid\":\"d464bd95b3d110396f3e3e95778f0000\",\"descriptor\":\"Accountant FAO\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1463\",\"campaign_id\":\"1253\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774920\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (French- speaking)-  Onsite - MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game - changing career<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> on our team, you will:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Understand and comply with administrative duties\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in French with an advanced level of English<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Sales experience\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Salary <\/span><\/span>19.623,94<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Good location in Barcelona<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Career development programs, specialized courses,\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p>R1774920<\/p>\",\"ats_external_id\":\"R1774920\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T18:52:28.793+01:00\",\"created_at\":\"2026-10-22T16:08:59.507+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjUz?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjUz\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"nichola.macey@concentrix.com\"},\"first_name\":\"Macey, Nichola\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103556357\",\"wid\":\"7254ac25f7991023f567aaa5c6ec0000\",\"descriptor\":\"Nichola Macey (103556357)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392012\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French--speaking----Onsite---MX01_R1774920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French--speaking----Onsite---MX01_R1774920\/apply\",\"job_requisition_id\":\"R1774920\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774920\",\"wid\":\"8ed43c726bcd103978ccd195b18b0000\",\"descriptor\":\"Fashion Support Consultant (French- speaking)-  Onsite - MX01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1639\",\"campaign_id\":\"65\",\"campaign_title\":\"Happy-Element\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-65\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T09:51:36.301+04:00\",\"created_at\":\"2026-10-22T13:47:11.157+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1640\",\"campaign_id\":\"64\",\"campaign_title\":\"Happy-Element\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-64\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T09:50:46.091+04:00\",\"created_at\":\"2026-10-22T13:42:37.322+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1641\",\"campaign_id\":\"63\",\"campaign_title\":\"Happy-Element\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-63\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T09:49:22.848+04:00\",\"created_at\":\"2026-10-22T13:25:16.405+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"837\",\"campaign_id\":\"28578\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1774757\",\"campaign_type\":\"job_application\",\"job_title\":\"Architect Data & AI\",\"street\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"address\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"city\":\"Sydney\",\"state\":\"New South Wales\",\"postal_code\":\"2000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"This role is the technical anchor of Concentrix's new business pursuit team\u2014a cross-functional group focused on winning complex, high-value Data & AI engagements. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Technical Support Advisor in Barcelona (Onsite)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">At Mahle SBS a<\/span>s a <strong>Technical Support Advisor<\/strong> on our team, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">-Provide technical support and&nbsp;assistance&nbsp;to customers via e-mail and&nbsp;phone.<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">-Addresses,&nbsp;responds&nbsp;and resolves to customer inquiries on products and services, including installation,&nbsp;operational functions,&nbsp;troubleshooting&nbsp;and maintenance.&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">-Provide response&nbsp;in a timely manner&nbsp;to customers queries&nbsp;and focuses on building close long-term client relationships.&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">We are looking for a passionate candidate with a high sense of Teamwork.&nbsp;&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\"><strong>Key Responsibilities &amp; Tasks:&nbsp;<\/strong><\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Delivers training to OEM&acute;s and assemblers as per request and business needs.&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Deploys high level knowledge in the market and collect information for corrective action &amp; improvement.&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Takes control of OEM&acute;s claim by escalating to key company areas if necessary.&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Coordinates with Supply Chain department for parts pick-ups and replacement shipments.&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Guides customers through diagnostic and troubleshooting processes, which may include use of diagnostic&nbsp;tools and software and\/or following verbal instructions.&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Consults with users to&nbsp;determine&nbsp;steps and procedures taken to&nbsp;identify&nbsp;and resolve the problem.&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Prepares customer reports to track progress on improvement actions&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Performs other related duties as assigned.&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\"><strong>Required skills:&nbsp;<\/strong>&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Bike industry or mechatronic background is important&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Excellent verbal and written communications skills&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Excellent interpersonal and computer skills&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Proficient in customer focus skills&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Professional and pleasant telephone and face to face manner&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Availability to travel and visit customers when&nbsp;required&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Strong analytical and problem-solving skills&nbsp;&nbsp;<\/span><\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Excellent time management and organizational skills&nbsp;&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are proficient or bilingual in French plus an advanced level of English&nbsp;<\/p>\\n<p>- High School graduate or Higher<\/p>\\n<p>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<\/p>\\n<p>- At least 3 years&rsquo; experience in customer service environment<\/p>\\n<p>- CMS Office Package \/ MS Dynamics 365 \/ SAP<\/p>\\n<p style=\\\"color: black !important;\\\"><span style=\\\"color: #000000;\\\">- Logistics knowledge \/ Training Skills \/ Innovation skills<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract<\/p>\\n<p>- Schedule: Monday to Friday, 09:00 - 18:00<\/p>\\n<p>- Salary package: &euro;20,500 gross\/year + up to &euro;2,000 gross\/year in bonus<\/p>\\n<p>- Central office location in Barcelona&nbsp;<\/p>\\n<p>- Full paid training on the company and the project you'll be working on&nbsp;<\/p>\\n<p>- Career development programs, specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer&nbsp;<\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p style=\\\"color: #074f6a !important;\\\"><span style=\\\"color: #074f6a;\\\">\u200b R1774805<\/span><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1774805\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T18:52:28.926+01:00\",\"created_at\":\"2026-10-22T10:04:56.556+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjUw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjUw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"dcb05f2e652510040c737b7f36a90002\",\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"last_name\":\"Ortiz\",\"first_name\":\"Maria Auxiliadora\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2942\",\"wid\":\"d12bd1e1f0d5012e29565e5fea17e7ee\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392184\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Technical-Support-Advisor--French---speaking--Onsite---MA05_R1774805\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Technical-Support-Advisor--French---speaking--Onsite---MA05_R1774805\/apply\",\"job_requisition_id\":\"R1774805\"}],\"organizations\":[{\"wid\":\"d3704b4e4415100bc364ee5f95fa0000\",\"descriptor\":\"26228 - MAHLE Smartbike Systems SLU - 980009620\",\"reference_id\":\"980009620\",\"custom_reference_id\":\"980009620\"},{\"wid\":\"8543cbc63772100c1cafec5053420000\",\"descriptor\":\"W100YG Mahle Smartbike EMEA Support\",\"reference_id\":\"W100YG\",\"custom_reference_id\":\"W100YG\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fc28360e8ea110040e3dcd98caac0003\",\"address\":\"eriana.caforio2@concentrix.com\"},\"last_name\":\"Caforio\",\"first_name\":\"Eriana Alessandra\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774805\",\"wid\":\"5293ef27be5a103966dcce91064f0000\",\"descriptor\":\"R1774805 Technical Support Advisor (French - speaking) Onsite - MA05 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"dcb05f2e652510040c737b7f36a90002\",\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"last_name\":\"Ortiz\",\"first_name\":\"Maria Auxiliadora\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"838\",\"campaign_id\":\"28572\",\"campaign_title\":\"Sr. Assistant, External Marketing R1770926\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Assistant, External Marketing - (Maternity Leave)\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"An opportunity is available for an organised and proactive individual is sought to provide maternity cover within the Global Internal Marketing team. The role supports the delivery of communications across internal channels, including email, newsletters, BuzzHub, and CORE, while contributing to employee engagement, learning, wellbeing, HR communications, compliance, and organisational initiatives. Responsibilities include coordinating communications activities, managing inboxes and calendars, supporting content production and publishing, tracking approvals, and working with stakeholders across teams and regions to ensure communications are delivered accurately and on time. The ideal candidate will have strong written communication skills, excellent attention to detail, the ability to manage multiple priorities, and a collaborative approach to working with a variety of stakeholders. This is an excellent opportunity to gain hands-on experience in internal communications within a global organisation.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><b>\u00a0<\/b><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><br \/><ul><li>Coordinating communications activities<\/li><li>Managing team inboxes and calendars<\/li><li>Supporting newsletter production<\/li><li>Publishing content across internal channels<\/li><\/ul><p>Tracking approvals, and helping ensure communications are delivered accurately and on schedule<\/p><ul><li>The successful candidate will collaborate with stakeholders across multiple teams and regions, supporting both planned campaigns and ad hoc communication requests<\/li><\/ul><br \/><p><b>Your qualifications<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>\u00a0<\/p><p>Concentrix is a great match if you:<\/p><br \/><ul><li>Degree level studies <\/li><li>6 months work experience <\/li><li>The ideal candidate will possess strong written communication skills, (copy-editing)<\/li><li>Excellent attention to detail<\/li><li>Project coordination<\/li><li>Ability to manage multiple tasks and deadlines simultaneously<\/li><li>Strong organisational skills<\/li><li>Collaborative mindset <\/li><li>Ability to build effective working relationships with a variety of stakeholders are essential<\/li><\/ul><br \/><p>It will be a plus if you:<\/p><br \/><ul><li>Experience with communications, collaboration, or creative tools such as Staffbase, Asana, Canva, or similar platforms would be beneficial but is not required.<\/li><\/ul><br \/><p>This position offers an excellent opportunity to gain hands-on experience in internal communications within a global organisation, supporting a wide range of employee communications and engagement initiatives.<\/p><br \/><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><br \/><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><br \/><p>The base salary for this position is <b>$16 USD per hour ($ 37,800.00 USD Annual)<\/b>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p><b>The position will be posted for 3 business days from its posting date of Oct. 23, 2026.<\/b><\/p><br \/><p><b>Physical and Mental Requirements<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#007380\\\"><u>English<\/u><\/span><\/a><\/li><\/ul><ul><li><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#007380\\\"><u>Spanish<\/u><\/span><\/a><\/li><\/ul><p>\u00a0<\/p><p><b>Accommodation<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco&#64;concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco&#64;concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#007380\\\"><b><u>HERE<\/u><\/b><\/span><\/a><span style=\\\"color:#000000\\\"><b>.<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770926\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"33280\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-27T02:04:49.961+08:00\",\"created_at\":\"2026-10-22T04:04:27.448+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Sr-Assistant--External-Marketing----Maternity-Leave-_R1770926\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0402\",\"descriptor\":\"Sr. Assistant, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392087\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Sr-Assistant--External-Marketing----Maternity-Leave-_R1770926\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Sr-Assistant--External-Marketing----Maternity-Leave-_R1770926\/apply\",\"job_requisition_id\":\"R1770926\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#374151\\\">Concentrix is seeking an experienced <\/span><span style=\\\"color:#111827\\\"><b>Clinical Pharmacy Consultant \/ Informaticist<\/b><\/span> to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. In this high-impact role, you will bridge clinical pharmacy operations, hospital revenue cycle priorities, and advanced data platform engineering to help transform fragmented pharmacy, clinical, financial, and procurement data into a unified analytical engine hosted on Databricks.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This role is ideal for a licensed pharmacist with deep healthcare informatics expertise, strong database fluency, and the ability to translate complex pharmacy workflows into scalable analytics requirements, audit logic, and entity-resolution models.<\/span><\/p><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Lead clinical discovery workshops across health-system stakeholders to map pharmacy workflows, document clinical logic, and define key performance indicators across five prioritized analytics horizons: Outpatient infusion margin optimization and cross-setting care navigation Clinical quality, safety, and antimicrobial stewardship Procurement, 503B aggregation, and supply chain optimization Labor productivity, chair capacity, and accurate unit of service frameworks Controlled substance diversion surveillance and compliance auditing<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop detailed functional use-case specifications that connect clinical intent, operational performance, and financial realization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Differentiate standard business intelligence requirements from predictive AI and advanced modeling needs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Apply prioritization scoring criteria to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility.<\/span><\/li><li><span style=\\\"color:#374151\\\">Map and trace transactional data lineage across a complex, multi-vendor enterprise ecosystem to support the design of a robust Master Drug Index using NDCs and RxNorm CUIs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Analyze and document data structures across Epic EHR and scheduling systems, including Willow, Beacon, Cadence, Clarity, Caboodle, and Epic Inpatient MAR.<\/span><\/li><li><span style=\\\"color:#374151\\\">Reconcile transactional outputs from pharmacy automation and compounding platforms, including DoseEdge IV workflow systems and Omnicell \/ BD Pyxis Knowledge Portals.<\/span><\/li><li><span style=\\\"color:#374151\\\">Define data requirements for safety, surveillance, and risk platforms, including ControlCheck, Origami Risk SEMS, and native Epic Willow tools.<\/span><\/li><li><span style=\\\"color:#374151\\\">Track and audit data structures across retail pharmacy, 340B, cost-accounting, procurement, and supply channels, including EnterpriseRx, Sentry Data Systems, StrataJazz, Civica Dashboards, Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma BrightStream, and OurPharma.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with Data Scientists and Machine Learning Engineers to create high-fidelity feature stores for models such as care-setting routing, stockout forecasting, and diversion anomaly detection.<\/span><\/li><li><span style=\\\"color:#374151\\\">Formulate a standardized data validation framework and automated reconciliation approach to ensure platform metrics align with audited general ledger entries and cash collections.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support security and governance policies within Databricks Unity Catalog, including row-level facility filters and column-level dynamic masking rules to help protect patient PHI and proprietary vendor discount information.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Doctor of Pharmacy, PharmD, or Bachelor of Science in Pharmacy, RPh, from an accredited university.<\/span><\/li><li><span style=\\\"color:#374151\\\">Active, unrestricted license from a State Board of Pharmacy.<\/span><\/li><li><span style=\\\"color:#374151\\\">8&#43; years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of healthcare informatics experience with a focus on EHR data analytics and pharmacy systems orchestration.<\/span><\/li><li><span style=\\\"color:#374151\\\">Functional working knowledge of Epic Willow, Inpatient and\/or Ambulatory, and Epic Beacon.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated understanding of Epic Cadence Scheduler slot template operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong understanding of healthcare data vocabulary and terminology standards, including 10\/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to translate complex pharmacy operations, clinical workflows, and revenue-cycle requirements into clear technical requirements for analytics and engineering teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience working with fragmented, multi-system healthcare data and supporting entity resolution, audit logic, data lineage, and data validation activities.<\/span><\/li><\/ul><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Epic Certification or formal proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity\/Caboodle data models.<\/span><\/li><li><span style=\\\"color:#374151\\\">Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG\/Kronos Healthcare.<\/span><\/li><li><span style=\\\"color:#374151\\\">Intermediate ability to write or read structured SQL queries to independently explore relational database schemas.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with cloud data lakehouse concepts, including Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience collaborating with data platform, analytics engineering, machine learning, clinical operations, pharmacy, finance, compliance, and revenue-cycle teams.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $145,000 - $195,000 a year, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>The deadline to apply for this position is 11\/02\/2026. <\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1773860\",\"location\":\"USA, Iowa\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-23T04:04:10.516+08:00\",\"created_at\":\"2026-10-22T00:04:13.592+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Iowa\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"50301\",\"primary_location\":{\"id\":\"US-WAH-IOWA1-00\",\"wid\":\"b67da9176e3d1062f9e44173126cc36b\",\"descriptor\":\"USA IA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0894\",\"descriptor\":\"Sr. Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\/apply\",\"job_requisition_id\":\"R1773860\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"41e78eed5d02101cf29234b1e47c0000\",\"descriptor\":\"26485 - BJC Healthcare - 980010066\",\"reference_id\":\"980010066\",\"custom_reference_id\":\"980010066\",\"company_reference_id\":null},{\"wid\":\"4ea88831e45b101d4d375434a9a30000\",\"descriptor\":\"W101FU BJC:Databricks Platform Services & Governance\",\"reference_id\":\"W101FU\",\"custom_reference_id\":\"W101FU\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"haseen.vm@concentrix.com\"},\"first_name\":\"Haseen Vezhappilly Mohammedibrahi (102010803)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1773860\",\"wid\":\"d1692378b89b10392f3d06e62b470000\",\"descriptor\":\"Clinical Pharmacy Consultant \/ Informaticist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span style=\\\"color:#374151\\\">Concentrix Corporation is seeking an experienced, technically proficient Clinical Pharmacy Consultant \/ Informaticist to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. This high-impact role acts as the direct functional bridge between clinical pharmacy operations, hospital revenue cycles, and our advanced data platform engineering team. The ideal candidate is a licensed pharmacist (PharmD\/RPh) with deep technical expertise in healthcare informatics and database structures. You will be responsible for defining requirements, audit logic, and entity-resolution models to seamlessly ingest data from Epic EHR (Willow, Beacon, Cadence, Clarity, Caboodle), retail pharmacy management systems (EnterpriseRx), cost-accounting solutions (StrataJazz), 340B audit databases (Sentry Data Systems), cleanroom automation platforms (DoseEdge), automated dispensing hardware (Omnicell\/Pyxis), safety and surveillance tools (ControlCheck, Origami SEMS), and advanced procurement channels (Cencora, Cardinal, QuVa, OurPharma, Civica). Your expertise will help transform these fragmented, multi-system transaction logs into a unified, high-performance analytical engine hosted on Databricks. Department: Data &amp; Analytics Center of Excellence Reports To: Principal Enterprise Architect \/ Director, Analytics Position Type: Full-Time Contract-to-Hire Location: Hybrid \/ Remote with occasional on-site alignment at corporate health-system hubs Key Responsibilities 1. Clinical Data Translation &amp; Multi-Horizon Requirement Scoping (40%) Lead clinical discovery workshops across the health system to map workflows, document clinical logic, and isolate specific key performance indicators (KPIs) for each of the five prioritized platform horizons: Horizon 1: Outpatient Infusion Margin Optimization &amp; Cross-Setting Care Navigation Horizon 2: Clinical Quality, Safety, &amp; Antimicrobial Stewardship (AMS) Horizon 3: Procurement, 503B Aggregation, &amp; Supply Chain Optimization Horizon 4: Labor Productivity, Chair Capacity, &amp; Accurate Unit of Service (UOS) Frameworks Horizon 5: Controlled Substance Diversion Surveillance &amp; Compliance Auditing Construct detailed, functional use-case specifications that bridge clinical intent with financial realization, differentiating standard business intelligence (BI) aggregates from predictive AI modeling requirements. Apply the standard Prioritization Scoring Rubric to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility. 2. Source System Auditing, Entity Resolution, &amp; Data Mapping (45%) Map and trace transactional data lineages across a fragmented, multi-vendor enterprise ecosystem to design a robust Master Drug Index (MDI) using NDCs and RxNorm CUIs. EHR &amp; Scheduling Systems: Map database schemas within Epic Clarity and Caboodle, Epic Cadence, Epic Beacon, and Epic Inpatient MAR. Automation &amp; Compounding Networks: Document and reconcile transactional outputs from DoseEdge (Baxter) IV workflow systems (capturing precision cleanroom overfills and component weights) and Omnicell\/BD Pyxis Knowledge Portals (capturing cabinet access event timestamps). Point Solutions &amp; Safety Repositories: Design data requirements to route transaction streams into ControlCheck (Bluesight) for behavioral IRIS risk scoring and map clinical risk event data inside Origami Risk (SEMS) and native Epic Willow tools like Med-Replacer. Retail &amp; Supply Channels: Track and audit data structures within EnterpriseRx, Sentry Data Systems (340B split-billing), StrataJazz (cost accounting), Civica Dashboards, and specialized purchase history records from Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma (BrightStream), and OurPharma. 3. Advanced Analytics, Validation, &amp; Data Governance Support (15%) Partner with Data Scientists and Machine Learning Engineers to construct high-fidelity feature stores for automated models (e.g., Optimal Care-Setting Router, Time-Series Stockout Forecaster, Behavioral Anomaly Diversion Detector). Formulate a standardized Data Validation Framework and automated reconciliation scripts to ensure that platform metrics match health sustem official audited general ledger entries and cash collections. Identify &amp; establish security policies within Databricks Unity Catalog, configuring row-level facility filters and column-level dynamic masking rules to protect sensitive patient PHI and proprietary vendor discount tiers. Qualifications &amp; Experience Required Education &amp; Credentials: Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy (RPh) from an accredited university. Active, unrestricted license from a State Board of Pharmacy. Required Experience: 8&#43; years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting capacity. 5&#43; years of healthcare informatics experience, with a primary focus on Electronic Health Record (EHR) data analytics and pharmacy systems orchestration. Functional, working knowledge of Epic Willow (Inpatient\/Ambulatory) and Epic Beacon, with a demonstrated understanding of how Epic Cadence Scheduler slot templates operate. Comprehensive grasp of data vocabulary and terminology standards, including 10\/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes. Preferred Technical Skills &amp; Competencies: Epic Certification or formalized Proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity\/Caboodle data models. Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG\/Kronos Healthcare. (Preferred) Intermediate capability to write or read structured SQL queries to independently explore relational database schemas. (Preferred) Familiarity with cloud data lakehouse models or modern engineering concepts (e.g., Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls). (Preferred)<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"842\",\"campaign_id\":\"28559\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1774320\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Databricks Engineer\",\"street\":\"USA IA Work-at-Home\",\"address\":\"USA IA Work-at-Home\",\"city\":\"USA\",\"state\":\"Iowa\",\"postal_code\":\"50301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><h3><b>Senior Databricks Engineer <\/b>- <b>United States | Remote \/ Work at Home<\/b><br \/><br \/><\/h3><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">The <\/span><span style=\\\"color:#111827\\\"><b>Senior Data Engineer \u2014 Databricks<\/b><\/span> will own the end-to-end data lifecycle, from analysis and solution design through implementation, orchestration, governance, and optimization. This role will build modern data solutions on the Databricks Data Intelligence Platform across Microsoft Azure, AWS, or GCP, using Databricks, Python, PySpark, and SQL to deliver scalable ingestion, transformation, modeling, and pipeline orchestration.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As a senior engineer, you will lead solution design, establish engineering standards, and guide other data engineers in building reliable, governed, and production-ready data pipelines that support analytics, reporting, and AI\/ML use cases.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Design, develop, and maintain robust batch and streaming data pipelines for extracting, transforming, and loading data from multiple sources into the Databricks lakehouse on Azure.<\/span><\/li><li><span style=\\\"color:#374151\\\">Automate and streamline data ingestion using Auto Loader, Lakeflow Connect, and Azure services such as Azure Data Factory and Event Hubs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Build and manage pipelines with Lakeflow Spark Declarative Pipelines, formerly Delta Live Tables, including data quality expectations and change data capture.<\/span><\/li><li><span style=\\\"color:#374151\\\">Perform complex data manipulation and transformation using PySpark and Spark SQL to prepare data for advanced analytics, reporting, and AI\/ML use cases.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design and implement workflow orchestration and scheduling using Lakeflow Jobs, formerly Databricks Workflows, to support reliable and efficient data operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Create scalable lakehouse data models using medallion architecture \u2014 bronze, silver, and gold \u2014 and dimensional modeling, including SCD Type 1 and Type 2.<\/span><\/li><li><span style=\\\"color:#374151\\\">Implement data governance and security in Unity Catalog, including access controls, lineage, row filters, and column masks for sensitive data.<\/span><\/li><li><span style=\\\"color:#374151\\\">Optimize performance and cost across Delta tables, Spark workloads, serverless and classic compute, and SQL warehouses.<\/span><\/li><li><span style=\\\"color:#374151\\\">Establish CI\/CD and testing practices for data pipelines using Git folders, Declarative Automation Bundles, formerly Databricks Asset Bundles, and Azure DevOps or GitHub Actions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Monitor pipeline health and data quality using system tables and data quality monitoring; lead root-cause analysis and resolution of production issues.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead design and code reviews, define engineering standards, and mentor data engineers across the team.<\/span><\/li><li><span style=\\\"color:#374151\\\">Collaborate with cross-functional teams, including business stakeholders and IT, to ensure data solutions meet business, performance, and project requirements.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">10&#43; years of professional experience in data engineering, data and analytics, or data warehousing.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of hands-on experience working with Databricks in a data engineering capacity, including production workloads.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of experience with Python, including manipulating large datasets using PySpark DataFrames, Spark SQL, and\/or the pandas API on Spark.<\/span><\/li><li><span style=\\\"color:#374151\\\">3&#43; years of data engineering experience on Microsoft Azure, including services such as ADLS Gen2, Azure Data Factory, Key Vault, and Microsoft Entra ID.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong experience designing and developing ETL\/ELT pipelines for batch and streaming data workloads.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with Databricks lakehouse architecture, Delta tables, Unity Catalog, Lakeflow Jobs, and Lakeflow Spark Declarative Pipelines.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience implementing scalable data models using medallion architecture, dimensional modeling, and slowly changing dimensions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with CI\/CD and testing practices for data pipelines using Azure DevOps or GitHub Actions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to lead technical design discussions, conduct code reviews, define engineering standards, and mentor other engineers.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong collaboration skills with the ability to work across business, IT, and technical stakeholder groups.<\/span><\/li><li><span style=\\\"color:#374151\\\">Preferred certification: <\/span><span style=\\\"color:#111827\\\"><b>Databricks Data Engineer Professional<\/b><\/span>.<\/li><\/ul><br \/><p>The base salary for this position is $106,087\\t\u2013 $151,554 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>\u00a0<\/p><p>The deadline to apply for this position is: 11\/01\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p><b>#LI-Remote<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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On-site - Fashion Industry PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span>Ready to take the next step in your leadership career?<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>At Concentrix, we\u2019re looking for a motivated <\/span><span><b>Team Leader<\/b><\/span> to supervise and support a customer service team within the fashion industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Your responsibilities<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/span><\/li><li style=\\\"color:!important\\\"><span>Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/span><\/li><li style=\\\"color:!important\\\"><span>Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/span><\/li><li style=\\\"color:!important\\\"><span>Ensure customer service delivery meets contractual requirements and business objectives.<\/span><\/li><li style=\\\"color:!important\\\"><span>Communicate goals, expectations, and relevant updates clearly to your team.<\/span><\/li><li style=\\\"color:!important\\\"><span>Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/span><\/li><li style=\\\"color:!important\\\"><span>Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/span><\/li><li style=\\\"color:!important\\\"><span>Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What we\u2019re looking for<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>Proficient or bilingual in Galician &#43; English<\/span><\/li><li style=\\\"color:!important\\\"><span>An associate degree or equivalent qualification in a relevant field is preferred.<\/span><\/li><li style=\\\"color:!important\\\"><span>Two to four years of relevant professional experience is preferred.<\/span><\/li><li style=\\\"color:!important\\\"><span>Previous experience coaching, mentoring, or supervising team members.<\/span><\/li><li style=\\\"color:!important\\\"><span>Strong communication and interpersonal skills.<\/span><\/li><li style=\\\"color:!important\\\"><span>A results-oriented mindset, with the ability to motivate others and drive performance.<\/span><\/li><li style=\\\"color:!important\\\"><span>Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/span><\/li><li style=\\\"color:!important\\\"><span>The ability to remain calm under pressure and follow through on commitments.<\/span><\/li><li style=\\\"color:!important\\\"><span>Flexibility to adapt to business needs and working schedules.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What\u2019s in it for you<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>39 hours\/week permanent contract: rotative Monday to Sunday from 09:00 to 23:00<\/span><\/li><li style=\\\"color:!important\\\"><span>Salary 23.376 euros gross\/year &#43; up to 2000 euros gross\/year in bonus &#43; private medical insurance<\/span><\/li><li style=\\\"color:!important\\\"><span>Central location in Barcelona<\/span><\/li><li style=\\\"color:!important\\\"><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li style=\\\"color:!important\\\"><span>Career development programs and specialized courses<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Ready to take the lead?<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Concentrix is an equal opportunity employer<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b><u>R1773330<\/u><\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1773330\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T20:06:26.211+08:00\",\"created_at\":\"2026-10-21T18:07:16.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Galician--speaking----On-site---Fashion-Industry-PK01_R1773330\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Ready to take the next step in your leadership career?<\/b><\/p><br \/><p>At Concentrix, we\u2019re looking for a motivated Team Leader in Barcelona to supervise and support a customer service team within the fashion industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/p><br \/><p><b>Your responsibilities<\/b><\/p><br \/><p>- Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/p><p>- Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/p><p>-Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/p><p>- Ensure customer service delivery meets contractual requirements and business objectives.<\/p><p>- Communicate goals, expectations, and relevant updates clearly to your team.<\/p><p>- Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/p><p>- Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/p><p>- Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/p><br \/><p><b>What we\u2019re looking for<\/b><\/p><br \/><p>- Proficient\u00a0or\u00a0bilingual\u00a0in\u00a0Catalan\u00a0&#43;\u00a0English<\/p><p>- An associate degree or equivalent qualification in a relevant field is preferred.<\/p><p>- Two to four years of relevant professional experience is preferred.<\/p><p>- Previous experience coaching, mentoring, or supervising team members.<\/p><p>- Strong communication and interpersonal skills.<\/p><p>- A results-oriented mindset, with the ability to motivate others and drive performance.<\/p><p>- Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/p><p>- The ability to remain calm under pressure and follow through on commitments.<\/p><p>- Flexibility to adapt to business needs and working schedules.<\/p><br \/><p><b>What\u2019s in it for you <\/b><\/p><br \/><p>- 39 hours\/week permanent contract: rotative Monday to Sunday from 09:00 to 23:00<\/p><p>- Salary 23.376  euros gross\/year &#43; up to 2000 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Central location in Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Career development programs and specialized courses<\/p><br \/><p>Ready to take the lead?<\/p><br \/><p>Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/p><br \/><p>Concentrix is an equal opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. 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You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-62\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T10:22:04.211+04:00\",\"created_at\":\"2026-10-21T17:36:29.006+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1465\",\"campaign_id\":\"1248\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774574\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Onsite - WE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><br \/><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands,\u00a0the ones you use every\u00a0day,\u00a0 improve\u00a0their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If\u00a0you\u2019re\u00a0looking for a career that will challenge you, provide opportunities to grow, and allow you to make an impact, join us as a\u00a0<b>Customer Service Representative!\u00a0<\/b><\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>We\u2019ll\u00a0give you the skills and opportunities to grow your\u00a0career,\u00a0while working in an international and dynamic environment.\u00a0<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><br \/><p>-\u00a0Identify\u00a0and assess customers\u2019 needs, handling consultations, after-sales requests, and general enquiries.\u00a0<br \/>-\u00a0Manage customer\u00a0communications\u00a0through\u00a0email and chat, providing\u00a0accurate\u00a0and complete information.\u00a0<br \/>-\u00a0Handle customer complaints, find\u00a0appropriate solutions, and follow up to ensure resolution.\u00a0<br \/>-\u00a0Build strong customer relationships through empathy, clear communication, and a customer-first approach.\u00a0<br \/>-\u00a0Manage the\u00a0CRM system, keeping customer interactions, accounts, files, and databases up to date.\u00a0<br \/>-\u00a0Collaborate with\u00a0Sales, Finance, Administration, and other departments\u00a0to support customer processes and operations.\u00a0<\/p><br \/><p><b>Your qualifications<\/b>\u00a0<\/p><br \/><p>- Have a proficient or bilingual level of Spanish and advanced level of English\u00a0<br \/>-\u00a0Previous\u00a0experience in\u00a0customer service, helpdesk, or a similar role\u00a0is valuable.\u00a0<br \/>-\u00a0Strong written and verbal communication skills with excellent interpersonal abilities.\u00a0<br \/>-\u00a0Customer-focused and detail-oriented, with a genuine commitment to providing high-quality service.\u00a0<br \/>-\u00a0Able to\u00a0multi-task, prioritize, and find effective solutions\u00a0in a fast-paced environment.\u00a0<br \/>-\u00a0Flexible, resourceful, proactive, and dynamic.\u00a0<br \/>-\u00a0A true team player who enjoys working towards both individual and team goals.\u00a0<br \/>-\u00a0Previous\u00a0experience with\u00a0Zendesk\u00a0is a plus.\u00a0<\/p><br \/><p><b>What\u2019s\u00a0in it for you?<\/b>\u00a0<\/p><br \/><p>- Full-time\u00a039 hours\/week permanent contract<\/p><p>- Monday to\u00a0Sunday\u00a0from 09.00\u00a0to 18:00 <br \/>- Salary\u00a019.623,94 euros gross\/year\u00a0<br \/>-\u00a0Great\u00a0team and working environment in a modern centrally placed office in Barcelona\u00a0\u00a0<br \/>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><br \/><p><b>Experience the best version of you\u00a0<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p>\u00bfTe apasiona viajar, descubrir nuevos destinos, conectar con personas y formar parte de un equipo internacional tanto como a nosotros? <\/p><p>\u00a1Esta oportunidad es para ti!<\/p><p>Buscamos personas con talento, energ\u00eda y vocaci\u00f3n de servicio para unirse a nuestro equipo de atenci\u00f3n al cliente, trabajando para una de las principales aerol\u00edneas de bajo coste de Europa.<\/p><p>\u00a0<\/p><p><b>\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/b><\/p><p>\u00a0<\/p><p>Ser\u00e1s una pieza clave para que cada cliente disfrute de la mejor experiencia de viaje.<\/p><ul><li>Asesorar\u00e1s a los viajeros, resolviendo dudas sobre reservas y ofreciendo asistencia con cuestiones administrativas y t\u00e9cnicas.<\/li><li>Conectar\u00e1s con nuestros clientes a trav\u00e9s de diferentes canales: tel\u00e9fono, chat y correo electr\u00f3nico.<\/li><li>Marcar\u00e1s la diferencia, ofreciendo una atenci\u00f3n cercana, eficaz y orientada a encontrar soluciones.<\/li><\/ul><p>\u00a0<\/p><p><b>\u00bfQu\u00e9 buscamos en ti?<\/b><\/p><p>\u00a0<\/p><ul><li>Dominio de vasco<\/li><li>Nivel de ingl\u00e9s B1-B2.<\/li><li>Estudios m\u00ednimos de Educaci\u00f3n Secundaria.<\/li><li>Conocimientos de Windows y Microsoft Office.<\/li><li>Experiencia previa en atenci\u00f3n al cliente.<\/li><li>Actitud positiva, empat\u00eda, orientaci\u00f3n al cliente y ganas de aprender.<\/li><\/ul><p>\u00a0<\/p><p><b>\u00bfQu\u00e9 te ofrecemos?<\/b><\/p><p>\u00a0<\/p><ul><li>Contrato indefinido en Espa\u00f1a, con las prestaciones y beneficios que correspondan.<\/li><li>Formaci\u00f3n inicial remunerada de 5 semanas, para que empieces con confianza y todas las herramientas necesarias.<\/li><li>Jornada de 39 horas semanales, de lunes a domingos de 8:00 a 20:00 (turnos rotativos)<\/li><li>Salario 19.623,64\u20ac bruto\/a\u00f1o &#43; Bonus 1.200\u20ac bruto\/a\u00f1o<\/li><li>Oficinas modernas en Barcelona, con terraza, comodidades y eventos para compartir con el equipo.<\/li><li>Oportunidades reales de desarrollo y crecimiento profesional dentro de una empresa internacional.<\/li><\/ul><p>\u00a0<\/p><p><b>\u00bfPreparado\/a para despegar?<\/b><\/p><p>\u00a0<\/p><p>Si te apasiona ayudar a las personas, disfrutas trabajando en equipo y buscas una oportunidad para desarrollar tu carrera en un entorno internacional, \u00a1queremos conocerte!<\/p><p>\u00a0<\/p><p><i>Ofrecemos igualdad de oportunidades de empleo.\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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Bilingual R1774539\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente con Valenciano - Presencial EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<h3 style=\\\"color:!important\\\"><\/h3><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe apasiona viajar, descubrir nuevos destinos, conectar con personas y formar parte de un equipo internacional tanto como a nosotros? \u00a1Esta oportunidad es para ti!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos personas con talento, energ\u00eda y vocaci\u00f3n de servicio para unirse a nuestro equipo de atenci\u00f3n al cliente, trabajando para una de las principales aerol\u00edneas de bajo coste de Europa.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n<\/b>?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ser\u00e1s una pieza clave para que cada cliente disfrute de la mejor experiencia de viaje.<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Asesorar\u00e1s a los viajeros, resolviendo dudas sobre reservas y ofreciendo asistencia con cuestiones administrativas y t\u00e9cnicas.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Conectar\u00e1s con nuestros clientes a trav\u00e9s de diferentes canales: tel\u00e9fono, chat y correo electr\u00f3nico.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Marcar\u00e1s la diferencia, ofreciendo una atenci\u00f3n cercana, eficaz y orientada a encontrar soluciones.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 buscamos en ti<\/b>?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Dominio de valenciano<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Nivel de ingl\u00e9s B1-B2.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Estudios m\u00ednimos de Educaci\u00f3n Secundaria.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Conocimientos de Windows y Microsoft Office.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Experiencia previa en atenci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud positiva, empat\u00eda, orientaci\u00f3n al cliente y ganas de aprender.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 te ofrecemos?<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido en Espa\u00f1a, con las prestaciones y beneficios que correspondan.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 5 semanas, para que empieces con confianza y todas las herramientas necesarias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingos de 8:00 a 20:00 (turnos rotativos)<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario 19.623,64\u20ac bruto\/a\u00f1o &#43; Bonus 1.200\u20ac bruto\/a\u00f1o<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oficinas modernas en Barcelona, con terraza, comodidades y eventos para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades reales de desarrollo y crecimiento profesional dentro de una empresa internacional.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfPreparado\/a para despegar?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te apasiona ayudar a las personas, disfrutas trabajando en equipo y buscas una oportunidad para desarrollar tu carrera en un entorno internacional, \u00a1queremos conocerte!<\/span><\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo.\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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Bilingual R1774537\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente con Gallego - Presencial -  EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p>\u00bfTe apasiona viajar, descubrir nuevos destinos, conectar con personas y formar parte de un equipo internacional tanto como a nosotros? \u00a1Esta oportunidad es para ti!<\/p><p>Buscamos personas con talento, energ\u00eda y vocaci\u00f3n de servicio para unirse a nuestro equipo de atenci\u00f3n al cliente, trabajando para una de las principales aerol\u00edneas de bajo coste de Europa.<\/p><p>\u00a0<\/p><p><b>\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/b><\/p><p>\u00a0<\/p><p>Ser\u00e1s una pieza clave para que cada cliente disfrute de la mejor experiencia de viaje.<\/p><ul><li>Asesorar\u00e1s a los viajeros, resolviendo dudas sobre reservas y ofreciendo asistencia con cuestiones administrativas y t\u00e9cnicas.<\/li><li>Conectar\u00e1s con nuestros clientes a trav\u00e9s de diferentes canales: tel\u00e9fono, chat y correo electr\u00f3nico.<\/li><li>Marcar\u00e1s la diferencia, ofreciendo una atenci\u00f3n cercana, eficaz y orientada a encontrar soluciones.<\/li><\/ul><p>\u00a0<\/p><p><b>\u00bfQu\u00e9 buscamos en ti?<\/b><\/p><p>\u00a0<\/p><ul><li>Dominio de gallego<\/li><li>Nivel de ingl\u00e9s B1-B2.<\/li><li>Estudios m\u00ednimos de Educaci\u00f3n Secundaria.<\/li><li>Conocimientos de Windows y Microsoft Office.<\/li><li>Experiencia previa en atenci\u00f3n al cliente.<\/li><li>Actitud positiva, empat\u00eda, orientaci\u00f3n al cliente y ganas de aprender.<\/li><\/ul><p>\u00a0<\/p><p><b>\u00bfQu\u00e9 te ofrecemos?<\/b><\/p><p>\u00a0<\/p><ul><li>Contrato indefinido en Espa\u00f1a, con las prestaciones y beneficios que correspondan.<\/li><li>Formaci\u00f3n inicial remunerada de 5 semanas, para que empieces con confianza y todas las herramientas necesarias.<\/li><li>Jornada de 39 horas semanales, de lunes a domingos de 8:00 a 20:00 (turnos rotativos)<\/li><li>Salario 19.623,64\u20ac bruto\/a\u00f1o &#43; Bonus 1.200\u20ac bruto\/a\u00f1o<\/li><li>Oficinas modernas en Barcelona, con terraza, comodidades y eventos para compartir con el equipo.<\/li><li>Oportunidades reales de desarrollo y crecimiento profesional dentro de una empresa internacional.<\/li><\/ul><p>\u00a0<\/p><p>\u00bfPreparado\/a para despegar?<\/p><p>\u00a0<\/p><p>Si te apasiona ayudar a las personas, disfrutas trabajando en equipo y buscas una oportunidad para desarrollar tu carrera en un entorno internacional, \u00a1queremos conocerte!<\/p><p>\u00a0<\/p><p><i>Ofrecemos igualdad de oportunidades de empleo.\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p>\u00a0<\/p><p>R1774537<\/p>\",\"ats_external_id\":\"R1774537\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T17:05:47.036+01:00\",\"created_at\":\"2026-10-21T16:09:21.593+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Galician\",\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392253\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Atencin-al-Cliente-con-Gallego---Presencial----EJ01_R1774537\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Atencin-al-Cliente-con-Gallego---Presencial----EJ01_R1774537\/apply\",\"job_requisition_id\":\"R1774537\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f8ddf71f4abe10377871618f1da00000\",\"descriptor\":\"27312 - Easyjet - 980011140\",\"reference_id\":\"980011140\",\"custom_reference_id\":\"980011140\",\"company_reference_id\":null},{\"wid\":\"fd54651247bf10380216e89f9d700000\",\"descriptor\":\"W103I4 EasyJet CS\",\"reference_id\":\"W103I4\",\"custom_reference_id\":\"W103I4\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774537\",\"wid\":\"a6aa8e50614b103929942eb99e400000\",\"descriptor\":\"Agente de Atenci\u00f3n al Cliente con Gallego - Presencial -  EJ01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"848\",\"campaign_id\":\"28505\",\"campaign_title\":\"VP, Sales &amp; Account Management R1774371\",\"campaign_type\":\"job_application\",\"job_title\":\"Market Leader - German Speaking Markets (DACH)  (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p>\u00a0<\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>\u00a0<\/p><p>We are seeking a highly experienced and commercially focused leader to lead our DACH GTM function. This Market Leader,\u00a0is accountable for the overall growth, strategic development, and market leadership of the DACH region. The role owns regional client growth and retention, new client acquisition, and the overall strategic development of the region. The role leads DACH Account Management, Sales and Marketing teams, works in close collaboration with DACH Delivery and Client Success leadership and represents the DACH region within the EMEA Growth Leadership team.<\/p><p>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><p>\u00a0<\/p><p><b>Strategic Leadership<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Define and execute the growth strategy for the DACH region, focusing on diversification and identifying new sources of growth. Ensure all support functions are aligned, so DACH achieves its ambitions.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Represent the DACH market within the EMEA Growth Leadership team and contribute to broader regional strategy and priorities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Represent the DACH market externally.<br \/><\/span><\/li><\/ul><p><b>Client Growth &amp; Retention<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Create and maintain a client-centric culture.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own the growth, retention, and overall performance of the regional client portfolio. Ensure the identification and delivery of upsell and cross-sell opportunities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Drive strategic account development and strengthen executive-level client relationships.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Adapt and implement sector-focused strategies to drive client growth, retention, and expansion across priority industries.<br \/><\/span><\/li><\/ul><p><b>New Business Acquisition<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own New Logo acquisition and ACV growth across the DACH region.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead the regional Sales team to drive pipeline generation, conversion, and market expansion.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build strong relationships with prospective clients and key stakeholders to accelerate growth.<br \/><\/span><\/li><\/ul><p><b>Marketing<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own the DACH regional marketing strategy and ensure it is aligned with regional growth priorities and the broader EMEA marketing strategy.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure effective use of shared or dedicated BDR resources, with clear alignment on target accounts, lead management, follow-up, and pipeline visibility.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Set clear marketing priorities and success measures, using data and insights to optimize campaign performance, pipeline contribution, budget utilization, and ROI.<br \/><\/span><\/li><\/ul><p><b>People Leadership<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead, coach, and develop DACH GTM teams.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Foster a high-performance culture focused on accountability, collaboration, and client success.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure effective workforce planning, talent development, and succession readiness across the organization.<br \/><\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Partner closely with DACH Delivery and Client Success teams as well as adjacent functions (Solutions\/Bid, Technology and Partner Practice, Legal, Pricing, etc.) to ensure strong client outcomes and business growth.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Align commercial objectives with operational execution and client delivery.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Support strategic planning, governance, and issue resolution for key accounts and growth opportunities.<br \/><\/span><\/li><\/ul><p><b>Qualifications &amp; Experience<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrable years of leadership experience in sales, account management, or commercial leadership roles within the DACH market.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience in designing and implementing a sustainable growth strategy.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proven ability to attract, develop, and retain high-performing teams, fostering a culture of continuous learning, coaching, and accountability.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrated track record of delivering profitable growth through both client expansion and new business acquisition.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Deep understanding of the DACH market, including its commercial landscape, customer expectations, and regional market dynamics.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong executive presence and influence, with the ability to build trusted relationships and collaborate effectively across sales, delivery, client success, and support functions.<\/span><\/li><li>Professional fluency in English and German (minimum C1), written and spoken.<\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Entrepreneurial, innovative, and growth-oriented mindset, with the ability to challenge conventional approaches, identify new opportunities, and drive transformative outcomes.<\/span><\/li><\/ul><p>\u00a0<\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/b><\/p><p><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><br \/><i><span style=\\\"font-size:inherit\\\">Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/span><\/i><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Eligibility to work:<\/span><\/b><\/p><p><i><span style=\\\"font-size:inherit\\\">In accordance with <\/span><b><span style=\\\"font-size:inherit\\\">German <\/span><\/b><span style=\\\"font-size:inherit\\\">law, only applicants who are legally authorized to work in <\/span><b><span style=\\\"font-size:inherit\\\">Germany <\/span><\/b><span style=\\\"font-size:inherit\\\">will be considered for this position.\u00a0<\/span><\/i><\/p>\",\"ats_external_id\":\"R1774371\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T18:07:11.575+08:00\",\"created_at\":\"2026-10-21T16:04:21.486+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"liam.shannon@concentrix.com\"},\"first_name\":\"Shannon, Liam\"},\"categories\":[{\"descriptor\":\"CF Sales and Account Management\"}],\"recruiters\":[{\"id\":\"101574283\",\"wid\":\"0a6bcbac870110239f72983a7a600000\",\"descriptor\":\"Liam Shannon (101574283)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1452\",\"descriptor\":\"VP, Sales & Account Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\/apply\",\"job_requisition_id\":\"R1774371\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nora.boros@concentrix.com\"},\"first_name\":\"Nora Boros (102550613)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1774371\",\"wid\":\"bdcecbf5fd1a1039168fe950ae920000\",\"descriptor\":\"Market Leader - German Speaking Markets (DACH)  (m\/f\/d)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_3\",\"wid\":\"0227dc387a09013c6ae02b51e065572f\",\"descriptor\":\"Grade 3\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"446\",\"campaign_id\":\"465\",\"campaign_title\":\"Qonto \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Italian and English (KYC\/KYB) \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you ready to take your career to the next level? If you're looking to grow and be inspired, as a <strong>Customer Advisor with Italian<\/strong> in Bucharest, you will be part of a team of game-changers in the banking sector, powering exceptional customer experiences across digital platforms.<\/p>\\n<p><strong>\ud83c\udfaf What You Will Do in This Role<\/strong><\/p>\\n<p>As a Customer Advisor with Italian (KYC\/KYB) on our team, you will:<\/p>\\n<ul>\\n<li><strong>Manage customer enquiries<\/strong> related to <strong>banking services<\/strong>, accounts, transactions, and online platforms.<\/li>\\n<li><strong>Identify customer needs<\/strong> through active listening and effective questioning.<\/li>\\n<li><strong>Provide timely, clear, and compliant resolutions<\/strong> using approved tools and knowledge resources.<\/li>\\n<li><strong>Adhere to all regulatory and compliance requirements<\/strong>, ensuring data privacy and internal policy adherence.<\/li>\\n<li><strong>Maintain high standards of accuracy<\/strong> in data entry, documentation, and case management.<\/li>\\n<li><strong>Build strong customer relationships<\/strong> through empathetic and professional communication.<\/li>\\n<li><strong>Record all customer interactions<\/strong> accurately within our CRM and case management systems.<\/li>\\n<li><strong>Escalate complex cases<\/strong> appropriately, in line with defined procedures.<\/li>\\n<li><strong>Contribute to continuous improvement<\/strong> activities that enhance service excellence.<\/li>\\n<li><strong>Promote relevant products and services<\/strong> by putting customer needs first.<\/li>\\n<\/ul>\\n<p><strong>\u2b50 We Are a Great Match If You<\/strong><\/p>\\n<ul>\\n<li>Are proficient in <strong>Italian<\/strong> (B2\/C1 level).<\/li>\\n<li>Have a good level of <strong>English<\/strong> (B1\/B2) for training purposes.<\/li>\\n<li>Are <strong>proactive<\/strong>, <strong>self-motivated<\/strong>, and <strong>solution-oriented<\/strong>.<\/li>\\n<li>Possess strong <strong>PC skills<\/strong>.<\/li>\\n<li>Exhibit <strong>strong attention to detail<\/strong> and commitment to delivering accurate work.<\/li>\\n<li>Demonstrate a high level of <strong>integrity<\/strong> and the ability to handle <strong>confidential information<\/strong>.<\/li>\\n<li>Are available to work <strong>on-site<\/strong> in our Bucharest office.<\/li>\\n<li>Previous experience in <strong>KYC or KYB<\/strong> is a plus.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udf81 What&rsquo;s In It for You?<\/strong><\/p>\\n<p>We offer a range of benefits designed to support your unique lifestyle:<\/p>\\n<ul>\\n<li><strong>Full-time indefinite contract<\/strong><\/li>\\n<li>Attractive <strong>salary<\/strong> and <strong>performance bonuses<\/strong><\/li>\\n<li>Flexibility through a wide range of benefits via our <strong>MY Benefit Platform<\/strong><\/li>\\n<li>Comprehensive <strong>medical subscription<\/strong><\/li>\\n<li><strong>Bring-a-friend<\/strong> (referral) bonus opportunities<\/li>\\n<li>Fully <strong>paid training<\/strong><\/li>\\n<li>Career development through <strong>specialized courses<\/strong> and <strong>language classes<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos incorporar un <b>Consultor SAP BCS (Budget Control System)<\/b> para sumarse al equipo de soporte y proyectos de nuestra pr\u00e1ctica SAP.<\/p><p>El rol tendr\u00e1 un doble enfoque:<\/p><br \/><ul><li><b>Soporte multicliente:<\/b> atenci\u00f3n de incidencias, mejoras evolutivas y continuidad operativa en entornos productivos.<\/li><li><b>Proyectos:<\/b> participaci\u00f3n activa en implementaciones, rollouts y conversiones a SAP S\/4HANA, asegurando una correcta gesti\u00f3n presupuestaria.<\/li><\/ul><br \/><h2>Responsabilidades:<\/h2><br \/><ul><li>Brindar soporte funcional especializado en SAP BCS para distintos clientes.<\/li><li>Analizar y resolver incidencias, identificando oportunidades de mejora y optimizaci\u00f3n.<\/li><li>Participar en proyectos de implementaci\u00f3n, rollout y conversi\u00f3n a SAP S\/4HANA.<\/li><li>Coordinar integraciones con SAP FI, CO, PS y otros m\u00f3dulos relacionados.<\/li><li>Documentar procesos y asegurar el cumplimiento de las mejores pr\u00e1cticas SAP.<\/li><li>Colaborar con equipos internos y externos bajo metodolog\u00edas \u00e1giles y SAP Activate.<\/li><\/ul><br \/><h2>Requisitos:<\/h2><br \/><ul><li>Entre 5 y 7 a\u00f1os de experiencia como consultor SAP, con foco en gesti\u00f3n presupuestaria y SAP BCS.<\/li><li>Experiencia en soporte multicliente y participaci\u00f3n en proyectos SAP.<\/li><li>Conocimientos s\u00f3lidos de integraci\u00f3n con SAP FI\/CO y PS.<\/li><li>Experiencia en proyectos de SAP S\/4HANA, incluyendo implementaciones o conversiones.<\/li><li>Buenas habilidades de comunicaci\u00f3n y trabajo en equipo.<\/li><\/ul><br \/><h2>Deseable:<\/h2><br \/><ul><li>Certificaciones SAP en BCS o S\/4HANA.<\/li><li>Conocimiento de metodolog\u00edas \u00e1giles y SAP Activate.<\/li><\/ul><br \/><br \/><br \/><p>#SAP #SAPBCS #SAPS4HANA #SAPConsultant #BudgetControl #SAPFI <\/p>\",\"ats_external_id\":\"R1773904\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T02:04:11.134+08:00\",\"created_at\":\"2026-10-21T14:07:37.171+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR_R1773904\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR_R1773904\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR_R1773904\/apply\",\"job_requisition_id\":\"R1773904\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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Bilingual R1774502\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Catalan speaking) - Onsite - MS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Fashion Consultant <\/b>you will be part of our team of game-changers who are powering the brands of the future.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>As a\u00a0<b>Fashion Consultant\u00a0<\/b>on our team, you will:<\/p><p>\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands\u00a0<\/p><p>- Take incoming calls from boutiques and shops and resolve demands\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b><\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>\u00a0<\/p><p>- Are proficient or bilingual in Catalan and Spansih plus an advanced level of English\u00a0<\/p><p>- Have good disposition to work in a customer service environment\u00a0<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>\u00a0<\/p><p><b>It would be a plus if you have:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>\u00a0<\/p><p>- Full-time 39 hours\/week, Monday-Friday 9-18h<\/p><p>- Temporary contract<\/p><p>- Salary 19.623,24 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/p><p>- Office in central Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p style=\\\"color:#074f6a !important\\\"><span style=\\\"color:#074f6a\\\">R1774502<\/span><\/p>\",\"ats_external_id\":\"R1774502\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T16:09:00.306+02:00\",\"created_at\":\"2026-10-21T14:04:21.173+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Onsite - MS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1589\",\"campaign_id\":\"1236\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ Kundenberater_Hungarian_new\",\"campaign_type\":\"job_application\",\"job_title\":\"N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rs (m\/w\/d) - P\u00c9CS\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz m\u00e9g ma p\u00e9csi csapatunkba!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>n&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati munkat&aacute;rs<\/strong>nak (m\/w\/d) &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 3.000 - 4.500 Ft\/&oacute;ra<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 20 &oacute;ra)<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 ipar&aacute;gak: banki szolg&aacute;ltat&aacute;sok, telekommunik&aacute;ci&oacute;, alkalmaz&aacute;s- &eacute;s weboldalt&aacute;mogat&aacute;s, web&aacute;ruh&aacute;zak &eacute;s biztos&iacute;t&oacute;k.<\/li>\\n<li>Inbound &eacute;s Outbound<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k &eacute;s egyetemist&aacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailben &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. <strong>N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze<\/strong>.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Kezeld az adott ter&uuml;lethez tartoz&oacute; &uuml;gyf&eacute;lk&eacute;r&eacute;seket &eacute;s megkeres&eacute;seket.<\/li>\\n<li>Tal&aacute;lj megold&aacute;st, m&eacute;g akkor is, ha egy helyzet kih&iacute;v&aacute;st jelent.<\/li>\\n<li>Kommunik&aacute;lj az &uuml;gyfelekkel bar&aacute;ts&aacute;gosan &eacute;s partneri hangnemben k&uuml;l&ouml;nb&ouml;z\u0151 csatorn&aacute;kon (telefonon &eacute;s &iacute;r&aacute;sban).<\/li>\\n<li>Tov&aacute;bb&iacute;tsd az &ouml;sszetett megkeres&eacute;seket az illet&eacute;kes szakter&uuml;let fel&eacute;.<\/li>\\n<li>Dokument&aacute;ld az &uuml;gyf&eacute;lkommunik&aacute;ci&oacute;t az adatb&aacute;zisban.<\/li>\\n<li>Haszn&aacute;lj modern eszk&ouml;z&ouml;ket, amelyek m&eacute;g hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek a munk&aacute;d sor&aacute;n.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Nagyon j&oacute; n&eacute;met nyelvtud&aacute;ssal rendelkezel (C1 szint), sz&oacute;ban &eacute;s &iacute;r&aacute;sban egyar&aacute;nt.<\/li>\\n<li><span data-teams=\\\"true\\\">Kiv&aacute;l&oacute; meggy\u0151z\u0151k&eacute;szs&eacute;ggel &eacute;s emp&aacute;ti&aacute;val kezeled az &uuml;gyfelekkel val&oacute; kommunik&aacute;ci&oacute;t, m&eacute;g a kih&iacute;v&aacute;st jelent\u0151 vagy el&eacute;gedetlen &uuml;gyfelek eset&eacute;ben is.<\/span><\/li>\\n<li>P&eacute;csi irod&aacute;nkb&oacute;l t&ouml;rt&eacute;n\u0151 munkav&eacute;gz&eacute;s sz&aacute;modra nem akad&aacute;ly.<\/li>\\n<li><span data-teams=\\\"true\\\">Igazi csapatj&aacute;t&eacute;kos vagy, &eacute;s kell\u0151en rugalmasan &aacute;llsz a munkaid\u0151-beoszt&aacute;shoz, hogy &uuml;gyfeleink sz&aacute;m&aacute;ra folyamatos &eacute;s megb&iacute;zhat&oacute; szolg&aacute;ltat&aacute;st ny&uacute;jthassunk.<\/span><\/li>\\n<li>Magabiztosan haszn&aacute;lod a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/li>\\n<li>Az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k haszn&aacute;lata kifejezetten k&ouml;zel &aacute;ll hozz&aacute;d.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 20 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Fix &oacute;rab&eacute;rt kapsz, amelyet vonz&oacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>V&aacute;ltozatos k&ouml;z&ouml;ss&eacute;gi programok v&aacute;rnak r&aacute;d: telephelyi rendezv&eacute;nyek, ESG-kezdem&eacute;nyez&eacute;sek, k&ouml;z&ouml;s v&eacute;rad&aacute;sok &eacute;s m&eacute;g sz&aacute;mos egy&eacute;b esem&eacute;ny.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">&Aacute;ltal&aacute;ban egy munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/span><\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<\/strong><\/p>\\n<p><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly&nbsp;<\/strong><\/p>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1236\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T08:40:11.818+02:00\",\"created_at\":\"2026-10-21T12:34:46.451+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM2?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1661\",\"campaign_id\":\"1860\",\"campaign_title\":\" Msccruises \/ Flemish \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Flemish-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Flemish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1860\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-25T23:59:05.876+00:00\",\"created_at\":\"2026-10-21T09:25:05.331+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1662\",\"campaign_id\":\"1859\",\"campaign_title\":\"Europcar \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Representative, you will:<\/p>\\n<ul>\\n<li>Perform in depth case analysis to ensure&nbsp;accurate&nbsp;and efficient solutions;&nbsp;<\/li>\\n<li>Deliver exceptional customer experience aligned with high satisfaction standards;&nbsp;<\/li>\\n<li>Collaborate with internal departments (e.g.&nbsp;EMG teams) to resolve escalations;&nbsp;<\/li>\\n<li>Manage interactions with external partners such as Tour Operators and Brokers;&nbsp;<\/li>\\n<li>Take ownership of cases from start to resolution, ensuring accountability;&nbsp;<\/li>\\n<li>Identify&nbsp;recurring issues and contribute to continuous improvement&nbsp;initiatives.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both written and spoken<\/li>\\n<li>Have strong analytical and problem-solving skills, with a proactive and solution-oriented mindset<\/li>\\n<li>Demonstrate high attention to detail and a strong focus on quality in case handling<\/li>\\n<li>Have a customer-centric approach, with the ability to manage complex and sensitive interactions<\/li>\\n<li>Show strong communication and stakeholder management skills, with a high level of maturity, ownership, and accountability<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1859\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-25T23:59:05.866+00:00\",\"created_at\":\"2026-10-21T09:14:17.790+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"850\",\"campaign_id\":\"28483\",\"campaign_title\":\"Team Leader, B2B Sales R1772180\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with French and English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><p>Provide inbound customer support.<\/p><p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>Maintain broad knowledge of client products and\/or services<\/p><p>Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>Participate in activities designed to improve customer satisfaction and business performance<\/p><p>Offer additional products and\/or services<\/p><p>Track, document and retrieve information in call tracking database<\/p><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><p>High school diploma with six plus months of customer service experience preferred<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>&nbsp;Ability to learn including strong problem solving skills<\/p><p>&nbsp;Dependable with proficient attention to detail<\/p><p>&nbsp;Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>&nbsp;Ability to work as a team member, as well as independently<\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The base salary range for this position is $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid training and lucrative employee referral program.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health and wellness programs with trained partners to help promote a healthy you<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentorship programs that support your rewarding career journey&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f39fbe0d27b6f6f0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-22T15:44:43.706Z\",\"created_at\":\"2026-10-20T17:52:56.558Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YKXPGTG8RGQDQZ8SC63WHNNAC0TJSFNY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YKXPGTG8RGQDQZ8SC63WHNNAC0TJSFNY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1590\",\"campaign_id\":\"1235\",\"campaign_title\":\"GTM \/ DE \/ SN \/ EnBW \/ Kaufm\u00e4nnisch_new_Titel 3\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Kundendienst Vertrieb\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":null,\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) <\/strong>in unserem <strong>Kundendienst Team<\/strong> mit Fokus auf<strong> Vertrieb<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag zwischen 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: Schwerin<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Berate Kunden des Energieanbieters EnBW<\/strong> zu Produkten und Dienstleistungen.<\/li>\\n<li><strong>Bearbeite telefonische und schriftliche Anliegen<\/strong> zu Umz&uuml;gen, Z&auml;hlerst&auml;nden, Daten&auml;nderungen, St&ouml;rungen oder Vertragsangelegenheiten.<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<div>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist serviceorientiert, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Schwerin zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<\/div>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30\u202fStunden pro Woche)<strong> <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>In Absprache sind <strong>dauerhafte Fr&uuml;hschichten m&ouml;glich<\/strong>&nbsp; &ndash; f&uuml;r deine perfekte Work-Life-Balance.<\/li>\\n<li>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1235\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T01:59:21.602+02:00\",\"created_at\":\"2026-10-20T16:19:31.186+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1470\",\"campaign_id\":\"1237\",\"campaign_title\":\"Advisor II, B2B Sales R1774139\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Italian-speaking) - Hybrid - High Tech Industry\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span>Experience the power of a game-changing career\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>If you\u2019re looking to grow and be inspired, as a Business Developer in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>As a Business Developer on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Find and identify existing OEM accounts through research. \u00a0<br \/>- Gather and update details about current OEM accounts, including their industry, what they use our products for (use cases), past successful projects, platforms they use, and other relevant information\u00a0<br \/>- Develop ideas to get more partners to use the portal as their main source of information\u00a0<br \/>- Research and find key people who work in product management, R&amp;D, etc. at target accounts \u00a0<br \/>- Check leads to see if they&#39;re a good fit before giving them to our sales team (ISRs) or partner teams to follow up on\u00a0<br \/>- Use existing HP systems to confirm if accounts are a good match for us<\/span><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Concentrix is a great match if you:\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Are proficient or bilingual in Italian with intermediate English level\u00a0<br \/>- Have experience in researching and managing databases\u00a0<br \/>- Possess a strong ability to analyze information and solve problems \u00a0<br \/>- Have good communication and interpersonal skills to work well with others\u00a0<br \/>- Know how to use data management tools (like CRM) and Microsoft Office programs\u00a0<br \/>- Are able to work independently and also as part of a team\u00a0<br \/>- Have understanding of how B2B sales work\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>What\u2019s in it for you\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/> - Salary base <\/span>20.976 euros gross \/year &#43; up to 7400 euros gross\/year &#43; private medical insurance<span><br \/> - Friends hunting (referral) bonus\u00a0<br \/> - Great office location in Barcelona<br \/> - Full paid training about the company and the project you will be working on\u00a0<br \/> - Career development program and specialized courses<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Experience the best version of you!\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>\u00a0<\/i><\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) Kreditwesen Hotline<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung: bis zu 3,00 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 25 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: M&uuml;nster<\/li>\\n<li>Inbound &amp; Outbound &ndash; Telefonische R&uuml;cksprachen, &uuml;berwiegend schriftlich<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Pr&uuml;fe Refinanzierungsantr&auml;ge und Ratenreduzierungen <\/strong>und greife hierf&uuml;r auf verschiedene Systeme und Informationsquellen zur&uuml;ck<\/li>\\n<li>&Uuml;bernehme die Vorpr&uuml;fung zu Finanzierungen in den Bereichen <strong>KFZ, Direktkredite und Kreditkarten<\/strong><\/li>\\n<li>F&uuml;hre die <strong>Bearbeitung der Anfragen &uuml;berwiegend schriftlich<\/strong> durch<\/li>\\n<li>Nimm zus&auml;tzlich<strong> telefonische Kundenanfragen<\/strong>&nbsp;entgegen.<\/li>\\n<li>Kontaktiere im Falle von <strong>R&uuml;ckfragen<\/strong> die Kunden oder Sachbearbeiter des Auftraggebers <strong>telefonisch<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast gro&szlig;es <strong>Interesse an Finanzthemen.<\/strong><\/li>\\n<li>Du arbeitest <strong>sorgf&auml;ltig<\/strong> und beh&auml;ltst den &Uuml;berblick bei der Nutzung mehrerer Systeme.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in M&uuml;nster zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab\u202f25\u202fStunden pro Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1233\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T12:51:00.722+02:00\",\"created_at\":\"2026-10-20T15:46:19.247+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1592\",\"campaign_id\":\"1232\",\"campaign_title\":\"GTM \/ DE \/ MS \/ Santander Refinanzierung_new_Titel 4\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Umschuldung Fahrzeugleasing\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":null,\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent (m\/w\/d)<\/strong> im Bereich <strong>Umschuldung von Fahrzeugleasing<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung: bis zu 3,00 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 25 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: M&uuml;nster<\/li>\\n<li>Inbound &amp; Outbound &ndash; Telefonische R&uuml;cksprachen, &uuml;berwiegend schriftlich<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Pr&uuml;fe Refinanzierungsantr&auml;ge und Ratenreduzierungen <\/strong>und greife hierf&uuml;r auf verschiedene Systeme und Informationsquellen zur&uuml;ck<\/li>\\n<li>&Uuml;bernehme die Vorpr&uuml;fung zu Finanzierungen in den Bereichen <strong>KFZ, Direktkredite und Kreditkarten<\/strong><\/li>\\n<li>F&uuml;hre die <strong>Bearbeitung der Anfragen &uuml;berwiegend schriftlich<\/strong> durch<\/li>\\n<li>Nimm zus&auml;tzlich<strong> telefonische Kundenanfragen<\/strong>&nbsp;entgegen.<\/li>\\n<li>Kontaktiere im Falle von <strong>R&uuml;ckfragen<\/strong> die Kunden oder Sachbearbeiter des Auftraggebers <strong>telefonisch<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast gro&szlig;es <strong>Interesse an Finanzthemen.<\/strong><\/li>\\n<li>Du arbeitest <strong>sorgf&auml;ltig<\/strong> und beh&auml;ltst den &Uuml;berblick bei der Nutzung mehrerer Systeme.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in M&uuml;nster zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab\u202f25\u202fStunden pro Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1232\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T12:50:23.384+02:00\",\"created_at\":\"2026-10-20T15:36:05.459+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMy?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"447\",\"campaign_id\":\"462\",\"campaign_title\":\"Raisin Customer Care\/ English \/ Onsite\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent with English- Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Iasi\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<p>Looking to start or grow your career in the <strong>FinTech industry<\/strong> with a client focused on innovation, customer experience, and operational excellence? Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from our modern office from Iasi<\/strong>&nbsp;in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-462\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T11:34:05.322+03:00\",\"created_at\":\"2026-10-20T14:11:40.990+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1471\",\"campaign_id\":\"1235\",\"campaign_title\":\"Advisor II, B2B Sales R1774083\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (French-speaking) \u2013 Hybrid \u2013 High Tech Industry HS03\u00a0\u00a0\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Representative in Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0\u00a0<\/p><br \/><p>As a <b>Consumer Sales Representative <\/b>on our team, you will:\u202f\u202f\u00a0\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:#3b3b3b !important\\\">Execute and achieve sales quota and targets\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Articulate the HP Store value proposition and act as POC for HP customers\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Reviewing level of client satisfaction and escalating issues when necessary\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Communicate client feedback to appropriate parties for follow up and resolution\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Fast and effective response and resolution of incoming customer enquiries regarding sales, products or additional services\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Handle and close inbound customer queries to achieve quarterly quota\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Outbound activities when necessary to recover orders or convert quotes or execute targeted campaigns.\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to ask the right questions to identify customer needs\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Track, manage and report ongoing activity related to sales pipeline\u00a0\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Login all customer contacts in the CRM system in use at the time.\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Maximize Store revenue by upselling\/cross-selling to increase order value and AOV\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Awareness of Online Store promotions and campaigns to maximize their success\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Ensuring personal knowledge of the Store portfolio is maintained\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM\u00a0<\/li><\/ul><\/li><\/ul><p>\u00a0\u00a0<b>Your qualifications\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:#3b3b3b !important\\\">Are proficient or bilingual in French with an advanced level of English\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Strong communication skills\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Customer Driven and motivation to work in sales\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Achievement and target oriented\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">IT knowledge and technical understanding\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Minimum of 1 year relevant experience\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Strong personal interest &amp; curiosity in IT products and applications\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Real capability to listen to customers\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<\/li><\/ul><\/li><\/ul><p>\u00a0\u00a0<b>It would be a plus if you:<\/b>\u00a0\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:#3b3b3b !important\\\">Knowledge of IT solutions (cloud, managed services, cybersecurity, infrastructure, etc.).\u00a0<\/li><li style=\\\"color:#3b3b3b !important\\\">Experience with sales engagement tools (e.g., LinkedIn Sales Navigator, Outreach, SalesLoft).\u00a0<\/li><\/ul><\/li><\/ul><br \/><p>\u00a0\u00a0Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00\u00a0<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<\/p><p>- Great office location in\u202fValencia<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs and specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0\u00a0<\/p><br \/><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0\u00a0If all this feels like the perfect next step in your career journey, we want to hear from you. 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App Kundenservice\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Quereinstieg im Finanzwesen? Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) im <span data-teams=\\\"true\\\">App Kundenservice<\/span><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong>f&uuml;r die Kunden unseres Auftraggebers, einem Betreiber einer<strong> <\/strong>deutschen <strong>digitalen Banking- und Investmentplattform<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,60 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit \/ Teilzeit (ab 30 Stunden w&ouml;chentlich)<\/li>\\n<li>Montag bis Samstag von 08:00 bis 22:00 Uhr<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r die Kunden einer deutschen Neobroker Plattform<\/strong><\/li>\\n<li>Betreue die Kunden bei ihren Anliegen rund um die <strong>Nutzung der<\/strong> <strong>Online-Plattform und der Mobile App<\/strong> &ndash; von der Kontof&uuml;hrung bis zur Depotverwaltung<\/li>\\n<li>Begleite die Kunden bei der Einrichtung und Ausrichtung ihres <strong>Altersvorsorgedepots<\/strong><\/li>\\n<li><span data-teams=\\\"true\\\">Kommuniziere &uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail oder Chat) mit den Kunden und <strong>mache Aktienhandel schnell und einfach erlebbar<\/strong><\/span><\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits Erfahrungen im <strong>Finanzbereich oder Bankwesen<\/strong> gesammelt.<\/li>\\n<li>Gro&szlig;es\u202f<strong>Interesse an aktuellen Finanzthemen<\/strong>\u202fbringst du au&szlig;erdem mit.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Nach erfolgreicher Einarbeitung besteht die M&ouml;glichkeit an <strong>bis zu 3 Tagen die Woche<\/strong> im <strong>Homeoffice <\/strong>zu arbeiten.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"DE-1225\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"14.60\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T14:41:33.775+02:00\",\"created_at\":\"2026-10-20T10:32:00.524+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1472\",\"campaign_id\":\"1231\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774009\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish speaking) \u2013 Onsite - KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Career growth and personal development\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">As a Customer Service Representative on our team, you will:\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Ensure contractual SLA is maintained\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Your qualifications\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are proficient or bilingual in Spanish and advanced in English\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have good disposition to work in a customer service environment\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>It will be a plus if you have:\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Full-time 39 hours\/week contract: Fixed Term until 29\/01\/2027<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Salary 19.623,34\u00a0 euros gross\/year &#43; up to 2.000 euros gross\/year in bonus \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Central location in Barcelona \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Bring-a-friend (referral) bonus opportunities \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Career development programs, specialized courses \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Experience the best version of you!\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<\/span><\/p><p>R1774009<\/p>\",\"ats_external_id\":\"R1774009\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-23T12:25:57.229+02:00\",\"created_at\":\"2026-10-20T10:06:19.928+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMx?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjMx\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391699\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Onsite---KL01_R1774009\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Onsite---KL01_R1774009\/apply\",\"job_requisition_id\":\"R1774009\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101fc6e2b468c86a0000\",\"descriptor\":\"20098 - G_Iii Apparel Group - WHSBTSPAIN216\",\"reference_id\":\"WHSBTSPAIN216\",\"custom_reference_id\":\"WHSBTSPAIN216\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc8afa7419a070000\",\"descriptor\":\"W0ZN53 P_Sbt_Spain_Karl Lagerfeld\",\"reference_id\":\"W0ZN53\",\"custom_reference_id\":\"W0ZN53\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paola.trepiedi@concentrix.com\"},\"first_name\":\"Paola Trepiedi (102541896)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774009\",\"wid\":\"00868d3abdf11038ca05a76ab7230000\",\"descriptor\":\"Customer Service Representative (Spanish speaking) \u2013 Onsite - KL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"853\",\"campaign_id\":\"28434\",\"campaign_title\":\"Sr. UI Designer (TCF) R1773919\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Front-End Developer (Svelte\/SvelteKit)\",\"street\":\"USA Seattle 1401 NW 46th St\",\"address\":\"USA Seattle 1401 NW 46th St\",\"city\":\"Seattle\",\"state\":\"Washington\",\"postal_code\":\"98107\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix is seeking a highly skilled Senior Front-End Developer (Svelte\/SvelteKit) to join our Web Engineering team supporting a strategic digital modernization initiative focused on enhancing customer-facing digital experiences. This role will be responsible for designing, developing, and deploying scalable web applications using modern front-end technologies, headless CMS solutions, and cloud-native development practices.<\/p><p>The ideal candidate brings deep expertise in Svelte\/SvelteKit, Sanity CMS, modern JavaScript frameworks, API integrations, and Agile software delivery. You will work closely with architects, product owners, UX teams, and platform engineers to deliver high-performance customer-facing experiences at enterprise scale.<\/p><p>\u00a0<\/p><h2><b>Responsibilities<\/b><\/h2><ul><li>Design and develop responsive, scalable, and high-performing web applications using <b>Svelte and SvelteKit.<\/b><\/li><li>Build and maintain content-driven experiences utilizing <b>Sanity CMS<\/b> and headless architecture principles.<\/li><li>Collaborate with Product, UX, and Architecture teams to implement customer-facing features and enhancements.<\/li><li>Develop reusable UI components, design system integrations, and front-end frameworks.<\/li><li>Integrate with internal and external APIs, microservices, authentication platforms, and customer data services.<\/li><li>Drive code quality through peer reviews, automated testing, CI\/CD pipelines, and engineering best practices.<\/li><li>Optimize application performance, accessibility, SEO, security, and scalability.<\/li><li>Participate in Agile ceremonies including sprint planning, backlog refinement, design reviews, and retrospectives.<\/li><li>Mentor junior developers and contribute to engineering standards and technical decision-making.<\/li><li>Support production deployments, troubleshooting, and continuous improvement initiatives.<\/li><li>Work closely with platform and DevOps teams to ensure reliable delivery through automated deployment pipelines.<\/li><\/ul><p>\u00a0<\/p><h2><b>Qualifications<\/b><\/h2><ul><li>7&#43; years of software development experience.<\/li><li>3&#43; years of modern JavaScript application development.<\/li><li>Strong experience with:SvelteSvelteKitTypeScriptHTML5, CSS3, and SCSSREST APIs and GraphQLGit and modern source control practices<\/li><li>Hands-on experience with:Sanity CMSHeadless CMS architecturesComponent-based UI developmentResponsive web designClient-side performance optimization<\/li><li>Experience building applications deployed in cloud environments, such as AWS, Azure, or GCP.<\/li><li>Familiarity with CI\/CD pipelines and DevOps practices.<\/li><li>Strong knowledge of web accessibility, WCAG, and SEO best practices.<\/li><li>Test-driven and quality-focused development approach.<\/li><li>Experience with automated testing frameworks such as Playwright, Cypress, Jest, or Vitest.<\/li><li>Experience operating in Agile\/Scrum teams.<\/li><li>Strong debugging and performance tuning capabilities.<\/li><\/ul><p>\u00a0<\/p><h2><b>Preferred Qualifications<\/b><\/h2><ul><li>Experience supporting large-scale consumer digital platforms.<\/li><li>Telecommunications or eCommerce industry experience.<\/li><li>Experience migrating from traditional CMS platforms to headless architectures.<\/li><li>Knowledge of Adobe Experience Manager, AEM, migration strategies.<\/li><li>Experience with Design Systems and reusable component libraries.<\/li><li>Familiarity with AI-assisted development tools such as GitHub Copilot or Cursor.<\/li><li>Cloud-native application architecture experience.<\/li><\/ul><p>\u00a0<\/p><p>The base salary for this position is $92,250 \u2013 $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>\u00a0<\/p><p>The deadline to apply for this position is: 10\/27\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p><b>#LI-Remote<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1773919\",\"location\":\"Seattle, Washington\",\"job_type\":\"full_time\",\"salary\":\"118000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-22T00:04:13.827+08:00\",\"created_at\":\"2026-10-20T08:04:16.968+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Front-End-Developer--Svelte-SvelteKit-_R1773919-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Experience Design\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Seattle\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98107\",\"primary_location\":{\"id\":\"US-SEA-NW46T-01\",\"wid\":\"9b997969a209010e6ac97ac975f00000\",\"descriptor\":\"USA Seattle 1401 NW 46th St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Experience Design\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0360\",\"descriptor\":\"Sr. UI Designer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391857\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Front-End-Developer--Svelte-SvelteKit-_R1773919-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Front-End-Developer--Svelte-SvelteKit-_R1773919-1\/apply\",\"job_requisition_id\":\"R1773919\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/p><p>\u00a0<\/p><p><b>What You&#39;ll Be Doing<\/b>\u00a0<\/p><p>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.\u00a0<\/p><br \/><p><b>Key Responsibilities<\/b>\u00a0<\/p><ul><li>Monitor and evaluate customer interactions across calls, email, and chat channels\u00a0<\/li><\/ul><ul><li>Conduct quality assessments against established standards and KPIs\u00a0<\/li><\/ul><ul><li>Deliver actionable feedback and insights to support operational improvement\u00a0<\/li><\/ul><ul><li>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency\u00a0<\/li><\/ul><ul><li>Analyse trends, identify performance gaps, and recommend improvement initiatives\u00a0<\/li><\/ul><ul><li>Support internal quality audits and process reviews\u00a0<\/li><\/ul><ul><li>Collaborate with Training and Operations teams to improve customer experience and business performance\u00a0<\/li><\/ul><ul><li>Maintain a strong understanding of client products, services, and program objectives\u00a0<\/li><\/ul><ul><li>Contribute to quality documentation, scorecards, and best practice frameworks\u00a0<\/li><\/ul><ul><li>Support key business metrics, operational targets, and continuous improvement initiatives\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For<\/b>\u00a0<\/p><p><b>Essential Requirements<\/b>\u00a0<\/p><ul><li>Fluency in French (C1) &amp; English (C1)\u00a0<\/li><\/ul><ul><li>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations\u00a0<\/li><\/ul><ul><li>Strong analytical mindset with excellent attention to detail\u00a0<\/li><\/ul><ul><li>Ability to identify trends and translate findings into actionable recommendations\u00a0<\/li><\/ul><ul><li>Experience working with performance metrics and quality frameworks\u00a0<\/li><\/ul><ul><li>Strong stakeholder management and communication skills\u00a0<\/li><\/ul><ul><li>Ability to manage multiple priorities in a fast-paced environment\u00a0<\/li><\/ul><ul><li>Proficiency in Microsoft Office, including Excel and PowerPoint\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li>Associate&#39;s Degree or equivalent education\u00a0<\/li><\/ul><ul><li>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments\u00a0<\/li><\/ul><ul><li>Experience supporting multilingual customer service or sales operations\u00a0<\/li><\/ul><ul><li>Knowledge of quality auditing methodologies and calibration processes\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Why Join Us?<\/b>\u00a0<\/p><ul><li>Work with a globally recognised client\u00a0<\/li><\/ul><ul><li>International and multicultural working environment\u00a0<\/li><\/ul><ul><li>Career growth and development opportunities\u00a0<\/li><\/ul><ul><li>Ongoing training and professional development\u00a0<\/li><\/ul><ul><li>Dynamic and collaborative team culture\u00a0<\/li><\/ul><ul><li>Competitive salary and benefits package\u00a0<\/li><\/ul><ul><li>Relocation support available\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Location<\/b>\u00a0<\/p><ul><li>Athens, Greece\u00a0<\/li><\/ul><ul><li>On-Site Role\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Ready to Elevate Quality Standards?<\/b>\u00a0<\/p><p>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.\u00a0<\/p><br \/><p><b>Apply today and become part of a team where quality drives success.<\/b>\u00a0<\/p><br 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Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? 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Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. 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- Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. 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performance gaps, and recommend improvement initiatives\u00a0<\/li><\/ul><ul><li>Support internal quality audits and process reviews\u00a0<\/li><\/ul><ul><li>Collaborate with Training and Operations teams to improve customer experience and business performance\u00a0<\/li><\/ul><ul><li>Maintain a strong understanding of client products, services, and program objectives\u00a0<\/li><\/ul><ul><li>Contribute to quality documentation, scorecards, and best practice frameworks\u00a0<\/li><\/ul><ul><li>Support key business metrics, operational targets, and continuous improvement initiatives\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For<\/b>\u00a0<\/p><p><b>Essential Requirements<\/b>\u00a0<\/p><ul><li>Fluency in Dutch (C1) &amp; English (C1)\u00a0<\/li><\/ul><ul><li>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations\u00a0<\/li><\/ul><ul><li>Strong analytical mindset with excellent attention to detail\u00a0<\/li><\/ul><ul><li>Ability to identify trends and translate findings into actionable recommendations\u00a0<\/li><\/ul><ul><li>Experience working with performance metrics and quality frameworks\u00a0<\/li><\/ul><ul><li>Strong stakeholder management and communication skills\u00a0<\/li><\/ul><ul><li>Ability to manage multiple priorities in a fast-paced environment\u00a0<\/li><\/ul><ul><li>Proficiency in Microsoft Office, including Excel and PowerPoint\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li>Associate&#39;s Degree or equivalent education\u00a0<\/li><\/ul><ul><li>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments\u00a0<\/li><\/ul><ul><li>Experience supporting multilingual customer service or sales operations\u00a0<\/li><\/ul><ul><li>Knowledge of quality auditing methodologies and calibration processes\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Why Join Us?<\/b>\u00a0<\/p><ul><li>Work with a globally recognised client\u00a0<\/li><\/ul><ul><li>International and multicultural working environment\u00a0<\/li><\/ul><ul><li>Career growth and development opportunities\u00a0<\/li><\/ul><ul><li>Ongoing training and professional development\u00a0<\/li><\/ul><ul><li>Dynamic and collaborative team culture\u00a0<\/li><\/ul><ul><li>Competitive salary and benefits package\u00a0<\/li><\/ul><ul><li>Relocation support available\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Location<\/b>\u00a0<\/p><ul><li>Athens, Greece\u00a0<\/li><\/ul><ul><li>On-Site Role\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Ready to Elevate Quality Standards?<\/b>\u00a0<\/p><p>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.\u00a0<\/p><br \/><p><b>Apply today and become part of a team where quality drives success.<\/b>\u00a0<\/p><br \/>\",\"ats_external_id\":\"R1773806\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T22:09:32.564+08:00\",\"created_at\":\"2026-10-19T22:08:15.059+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Dutch---English_R1773806-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC 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Architect\",\"street\":\"IRL Work-at-Home\",\"address\":\"IRL Work-at-Home\",\"city\":\"IRL\",\"state\":\"Carlow\",\"postal_code\":\"D04 V1W8\",\"region\":null,\"country\":\"Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly motivated and customer-focused\u00a0CSA to support enterprise customers across EMEA region in designing, deploying, scaling, and realising value from employee listening and engagement programmes powered by Microsoft Viva Glint.<\/p><br \/><p>The CSA serves as a strategic advisor, programme leader, and technical consultant, partnering with customers to build sustainable employee experience programmes that drive measurable business outcomes. This role combines customer success, consulting, programme management, stakeholder engagement, organisational change management, and technical advisory responsibilities.<\/p><p>Working closely with Customer Success Account Managers (CSAMs), People Science Consultants (PSCs), Product Engineering, and Customer HR and IT teams, the\u00a0 CSA will lead customers engagements\u00a0 through implementation, adoption, maturity, and ongoing success.<\/p><br \/><p>The ideal candidate possesses a blend of employee experience expertise, customer-facing consulting skills, and a strong understanding of HR systems, enterprise data management, identity management, and client ecosystem integrations.<\/p><br \/><p><b>Key Responsibilities:<\/b><\/p><p><b>Customer Success &amp; Strategic Advisory<\/b><\/p><ul><li>Act as a trusted advisor for strategic enterprise customers throughout their Viva Glint journey.<\/li><li>Guide customers in building mature employee listening programmes aligned to business and people priorities.<\/li><li>Facilitate executive conversations around employee engagement, organisational effectiveness, leadership accountability, and culture transformation.<\/li><li>Conduct Success Reviews, programme governance meetings, and strategic planning sessions.<\/li><li>Drive customer satisfaction, adoption, business value realisation, retention, and advocacy.<\/li><li>Develop and maintain strong relationships with HR leaders, Employee Experience teams, People Analytics teams, IT stakeholders, and executive sponsors.<\/li><\/ul><br \/><p><b>Programme Leadership &amp; Delivery Management<\/b><\/p><ul><li>Lead customer onboardings, implementations, and programme expansions.<\/li><li>Establish programme governance structures and operating models.<\/li><li>Manage survey deployment planning, readiness assessments, launch activities, and post-survey actions.<\/li><li>Coordinate cross-functional stakeholders to ensure successful delivery outcomes.<\/li><li>Support annual, census, pulse, lifecycle, onboarding, manager effectiveness, DEI, wellbeing, and eNPS programmes.<\/li><li>Identify and mitigate programme risks and lead resolution of customer escalations.<\/li><\/ul><br \/><p><b>Technical Advisory &amp; Solution Consulting<\/b><\/p><p>The\u00a0 CSA is expected to provide functional and technical guidance to customers and serve as a bridge between business stakeholders and technical implementation teams.<\/p><br \/><p><b>HRIS &amp; Employee Data Integration<\/b><\/p><ul><li>Advise customers on HRIS integration and employee data management best practices.<\/li><li>Support implementations involving Workday, SAP SuccessFactors, Oracle HCM, UKG, Cornerstone, and other HR systems.<\/li><li>Guide customers through employee data file structures, attribute mappings, data governance, and data quality requirements.<\/li><li>Help organisations design scalable employee listening programmes through effective organisational data modelling.<\/li><\/ul><br \/><p><b>Organisational Data &amp; Hierarchy Design<\/b><\/p><ul><li>Advise customers on complex organisational structures including:<ul><li>Global hierarchies<\/li><li>Matrix organisations<\/li><li>Supervisory hierarchies<\/li><li>Secondary manager relationships<\/li><li>Functional reporting structures<\/li><li>Geographic and business-unit segmentation<\/li><\/ul><\/li><li>Help customers design organisational data models that support:<ul><li>Accurate reporting<\/li><li>Role-based access controls<\/li><li>Survey targeting<\/li><li>Benchmarking<\/li><li>Data privacy requirements<\/li><li>Executive reporting<\/li><\/ul><\/li><li>Recommend best practices for employee attributes, demographic reporting, hierarchy maintenance, and organisational restructuring activities.<\/li><\/ul><br \/><p><b>Organisational Data Integration<\/b><\/p><ul><li>Advise customers on Organisational Data integration requirements.<\/li><li>Support organisational data imports through:<ul><li>MODIS (Microsoft Organisational Data Import Services)<\/li><li>SFTP-based employee data integrations<\/li><li>Automated employee data refresh processes<\/li><\/ul><\/li><li>Partner with technical teams to troubleshoot data ingestion issues and ensure ongoing data integrity.<\/li><\/ul><br \/><p><b>Identity Management &amp; Entra ID Configuration<\/b><\/p><ul><li>Guide customers through Microsoft Entra ID integration and Single Sign-On (SSO) requirements.<\/li><li>Advise on authentication strategies including:<ul><li>Microsoft Entra ID SSO<\/li><li>Attribute-Based Login<\/li><li>Employee identifiers<\/li><li>Secure access controls<\/li><\/ul><\/li><li>Support discussions regarding user provisioning, role assignments, and identity governance.<\/li><\/ul><br \/><p><b>Tenant Configuration &amp; Readiness<\/b><\/p><ul><li>Advise customers on tenant readiness and platform configuration.<\/li><li>Support setup and governance of:<ul><li>User roles and permissions<\/li><li>Access controls<\/li><li>Survey configurations<\/li><li>Reporting access<\/li><li>Email communication settings<\/li><li>Platform governance<\/li><\/ul><\/li><li>Collaborate with Solution Architects to ensure scalable platform configurations aligned with customer requirements.<\/li><\/ul><br \/><p><b>Survey Delivery &amp; Allowlisting<\/b><\/p><ul><li>Partner with customer IT organisations to ensure successful survey delivery.<\/li><li>Advise customers on:<ul><li>Allowlisting requirements<\/li><li>Email delivery best practices<\/li><li>Domain configuration<\/li><li>Communication readiness<\/li><li>Survey invitation and reminder management<\/li><\/ul><\/li><li>Identify and proactively mitigate risks impacting participation and survey communications.<\/li><\/ul><br \/><p><b>Stakeholder &amp; Escalation Management<\/b><\/p><ul><li>Act as the Voice of the Customer within Microsoft.<\/li><li>Facilitate alignment across customer executives, account teams, implementation partners, and delivery teams.<\/li><li>Lead customer escalations through resolution, coordinating with Engineering, Product, Support, and Partner teams.<\/li><li>Provide executive-level updates and risk mitigation plans when required.<\/li><\/ul><br \/><p><b>Business Growth &amp; Renewal Support<\/b><\/p><ul><li>Partner with CSAMs and Account Teams to support renewal and growth opportunities.<\/li><li>Maintain visibility into customer health, programme adoption, and business value indicators.<\/li><li>Identify opportunities to expand Viva Glint capabilities and broader Microsoft Viva solutions.<\/li><li>Contribute customer insights and product feedback to Product Engineering teams.<\/li><\/ul><br \/><p><b>Operational Excellence &amp; Leadership<\/b><\/p><ul><li>Maintain accurate programme documentation, action plans, risks, and customer records.<\/li><li>Contribute to standardisation of delivery processes and best practices across EMEA.<\/li><li>Drive knowledge sharing and continuous improvement initiatives across the Viva Glint community.<\/li><\/ul><br \/><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree or equivalent experience.<\/li><li>5&#43; years of experience in Customer Success, Consulting, Programme Management, HR Technology, Employee Experience, People Analytics, or Enterprise SaaS.<\/li><li>Experience managing enterprise and strategic customer relationships.<\/li><li>Experience leading complex, multi-stakeholder programmes.<\/li><li>Strong executive communication and presentation skills.<\/li><li>Experience working with HR technology platforms and employee data management processes.<\/li><li>Ability to translate business requirements into scalable operational solutions.<\/li><\/ul><br \/><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with Microsoft Viva Glint, Microsoft Viva, Qualtrics, Medallia, Culture Amp, Peakon, Workday Peakon, or similar Employee Experience platforms.<\/li><li>Knowledge of organisational development, employee engagement, people analytics, or organisational effectiveness disciplines.<\/li><li>Experience with:<ul><li>Workday<\/li><li>SAP SuccessFactors<\/li><li>Oracle HCM<\/li><li>Microsoft Entra ID<\/li><li>SFTP integrations<\/li><li>Identity and access management<\/li><\/ul><\/li><li>Understanding of:<ul><li>Organisational hierarchy management<\/li><li>Employee data governance<\/li><li>Survey methodologies<\/li><li>Change management<\/li><li>Data privacy and compliance requirements<\/li><\/ul><\/li><li>Experience operating in a global, matrixed environment.<\/li><\/ul><br \/><p><b>Success Profile:<\/b><\/p><p>The successful candidate will demonstrate:<\/p><ul><li>Customer obsession and business outcome focus.<\/li><li>Strong consulting and advisory capabilities.<\/li><li>Excellent stakeholder management skills.<\/li><li>Technical curiosity and problem-solving ability.<\/li><li>Executive presence and communication skills.<\/li><li>Ability to navigate ambiguity and complex customer environments.<\/li><li>A growth mindset and commitment to continuous learning.<\/li><li>Passion for improving employee experience through data-driven insights.<\/li><\/ul><br \/><p><b>What Success Looks Like<\/b><\/p><p>Success in this role will be measured through:<\/p><ul><li>Customer satisfaction and advocacy.<\/li><li>Adoption and maturity of Viva Glint programmes.<\/li><li>Successful survey launches and programme outcomes.<\/li><li>Reduced delivery risk and escalations.<\/li><li>Renewal and retention support.<\/li><li>Strategic customer relationships.<\/li><li>Contribution to EMEA operational excellence and delivery scalability.<\/li><\/ul><br \/><p>This role combines the strategic advisory capabilities of a Customer Success leader with the functional and technical expertise required to support complex enterprise Viva Glint deployments across EMEA. It is ideal for candidates who are equally comfortable engaging with CHROs and HR leaders while also working with HRIS teams, Entra ID administrators, and technical stakeholders to deliver successful employee experience programmes.<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1773742\",\"location\":\"IRL, Carlow\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:07:26.504+08:00\",\"created_at\":\"2026-10-19T20:08:57.604+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Cloud-Solution-Architect_R1773742-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Research 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Service - Bilingual R1773849\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - Mercado Catal\u00e1n - Sector Retail - Barcelona PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p><span style=\\\"color:#0c0c0c\\\"><b>\u00bfTe apasiona la moda y disfrutas ayudando a las personas? \u00a1Esta oportunidad es para ti!<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos un\/a Customer Support Advisor para incorporarse a una reconocida compa\u00f1\u00eda internacional del sector fashion retail, donde la experiencia del cliente es una prioridad.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si tienes habilidades comunicativas, te gusta encontrar soluciones y quieres desarrollar tu carrera en un entorno internacional, \u00a1nos encantar\u00e1 conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formar\u00e1s parte del equipo de atenci\u00f3n al cliente, ayudando a los consumidores a resolver sus consultas e incidencias y garantizando una experiencia de compra positiva a trav\u00e9s de diferentes canales de comunicaci\u00f3n: tel\u00e9fono, correo electr\u00f3nico y chat.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfCu\u00e1les ser\u00e1n tus responsabilidades<\/b>?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Atender consultas de clientes relacionadas con compras, pedidos y productos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Gestionar incidencias relacionadas con pedidos, entregas, devoluciones y otras cuestiones posventa.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ofrecer soluciones eficaces y personalizadas, asegurando una atenci\u00f3n cercana y profesional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Realizar el seguimiento de los casos y garantizar una correcta resoluci\u00f3n de las incidencias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Registrar las interacciones y mantener actualizada la informaci\u00f3n en los sistemas internos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contribuir a ofrecer una experiencia de cliente excelente en todos los puntos de contacto.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 buscamos<\/b>?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buenas habilidades de comunicaci\u00f3n y orientaci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Espa\u00f1ol y Catal\u00e1n nativo con muy buen nivel de Ingles<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Empat\u00eda, paciencia y capacidad para gestionar incidencias de forma resolutiva.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud proactiva, organizaci\u00f3n y atenci\u00f3n al detalle.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Capacidad para trabajar en equipo en un entorno din\u00e1mico e internacional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Manejo de herramientas digitales y soltura para trabajar con diferentes canales de atenci\u00f3n.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Disponibilidad para trabajar en turnos rotativos de lunes a domingo.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 te ofrecemos?<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 2 semanas, para que puedas adquirir los conocimientos y herramientas necesarios para desempe\u00f1ar tu funci\u00f3n con confianza.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingo, en turnos rotativos dentro de la franja horaria de 9:00 a 23:00 h.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario de 19.620\u20ac brutos anuales &#43; bonus de 1.200 \u20ac brutos anuales.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Trabajo presencial en nuestras modernas oficinas con terraza, comodidades y actividades para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades de desarrollo y crecimiento profesional dentro de un entorno internacional.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe unes al equipo?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te motiva ayudar a los clientes, disfrutas buscando soluciones y quieres dar el siguiente paso en tu carrera profesional, \u00a1queremos conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00a1Inscr\u00edbete ahora y empieza tu pr\u00f3ximo reto profesional en el mundo del fashion retail!<\/span><\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo.\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b10132ee4d323050104d0a\",\"descriptor\":\"W0ZBXW Primark Limited\",\"reference_id\":\"W0ZBXW\",\"custom_reference_id\":\"W0ZBXW\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801eec5e501313f0662ae\",\"descriptor\":\"2105 - Primark - PRIMARK\",\"reference_id\":\"PRIMARK\",\"custom_reference_id\":\"PRIMARK\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"melania.valeri@concentrix.com\"},\"first_name\":\"Melania Valeri (102539328)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1474\",\"campaign_id\":\"1228\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1773841\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - Mercado Gallego - Sector Retail - Barcelona PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<p><span style=\\\"color:#0c0c0c\\\">\u00bfTe apasiona la moda y disfrutas ayudando a las personas? \u00a1Esta oportunidad es para ti!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos un\/a Customer Support Advisor para incorporarse a una reconocida compa\u00f1\u00eda internacional del sector fashion retail, donde la experiencia del cliente es una prioridad.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si tienes habilidades comunicativas, te gusta encontrar soluciones y quieres desarrollar tu carrera en un entorno internacional, \u00a1nos encantar\u00e1 conocerte!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formar\u00e1s parte del equipo de atenci\u00f3n al cliente, ayudando a los consumidores a resolver sus consultas e incidencias y garantizando una experiencia de compra positiva a trav\u00e9s de diferentes canales de comunicaci\u00f3n: tel\u00e9fono, correo electr\u00f3nico y chat.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1les ser\u00e1n tus responsabilidades?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Atender consultas de clientes relacionadas con compras, pedidos y productos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Gestionar incidencias relacionadas con pedidos, entregas, devoluciones y otras cuestiones posventa.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ofrecer soluciones eficaces y personalizadas, asegurando una atenci\u00f3n cercana y profesional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Realizar el seguimiento de los casos y garantizar una correcta resoluci\u00f3n de las incidencias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Registrar las interacciones y mantener actualizada la informaci\u00f3n en los sistemas internos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contribuir a ofrecer una experiencia de cliente excelente en todos los puntos de contacto.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 buscamos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buenas habilidades de comunicaci\u00f3n y orientaci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Espa\u00f1ol y Gallego nativo con muy buen nivel de Ingles<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Empat\u00eda, paciencia y capacidad para gestionar incidencias de forma resolutiva.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud proactiva, organizaci\u00f3n y atenci\u00f3n al detalle.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Capacidad para trabajar en equipo en un entorno din\u00e1mico e internacional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Manejo de herramientas digitales y soltura para trabajar con diferentes canales de atenci\u00f3n.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Disponibilidad para trabajar en turnos rotativos de lunes a domingo.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 te ofrecemos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 2 semanas, para que puedas adquirir los conocimientos y herramientas necesarios para desempe\u00f1ar tu funci\u00f3n con confianza.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingo, en turnos rotativos dentro de la franja horaria de 9:00 a 23:00 h.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario de 19.620\u20ac brutos anuales &#43; bonus de 1.200 \u20ac brutos anuales.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Trabajo presencial en nuestras modernas oficinas con terraza, comodidades y actividades para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades de desarrollo y crecimiento profesional dentro de un entorno internacional.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe unes al equipo?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te motiva ayudar a los clientes, disfrutas buscando soluciones y quieres dar el siguiente paso en tu carrera profesional, \u00a1queremos conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00a1Inscr\u00edbete ahora y empieza tu pr\u00f3ximo reto profesional en el mundo del fashion retail!<br \/><br \/>Concentrix is an equal opportunity employer<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Group\"}],\"job_requisition\":{\"id\":\"R1773841\",\"wid\":\"a6aa8e50614b10389288715a66960000\",\"descriptor\":\"Customer Support Advisor - Mercado Gallego - Sector Retail - Barcelona PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<p><span style=\\\"color:#0c0c0c\\\">\u00bfTe apasiona la moda y disfrutas ayudando a las personas? \u00a1Esta oportunidad es para ti!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos un\/a Customer Support Advisor para incorporarse a una reconocida compa\u00f1\u00eda internacional del sector fashion retail, donde la experiencia del cliente es una prioridad.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si tienes habilidades comunicativas, te gusta encontrar soluciones y quieres desarrollar tu carrera en un entorno internacional, \u00a1nos encantar\u00e1 conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formar\u00e1s parte del equipo de atenci\u00f3n al cliente, ayudando a los consumidores a resolver sus consultas e incidencias y garantizando una experiencia de compra positiva a trav\u00e9s de diferentes canales de comunicaci\u00f3n: tel\u00e9fono, correo electr\u00f3nico y chat.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfCu\u00e1les ser\u00e1n tus responsabilidades?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Atender consultas de clientes relacionadas con compras, pedidos y productos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Gestionar incidencias relacionadas con pedidos, entregas, devoluciones y otras cuestiones posventa.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ofrecer soluciones eficaces y personalizadas, asegurando una atenci\u00f3n cercana y profesional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Realizar el seguimiento de los casos y garantizar una correcta resoluci\u00f3n de las incidencias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Registrar las interacciones y mantener actualizada la informaci\u00f3n en los sistemas internos.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contribuir a ofrecer una experiencia de cliente excelente en todos los puntos de contacto.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 buscamos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buenas habilidades de comunicaci\u00f3n y orientaci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Espa\u00f1ol y Vasco nativo con muy buen nivel de Ingles<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Empat\u00eda, paciencia y capacidad para gestionar incidencias de forma resolutiva.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud proactiva, organizaci\u00f3n y atenci\u00f3n al detalle.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Capacidad para trabajar en equipo en un entorno din\u00e1mico e internacional.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Manejo de herramientas digitales y soltura para trabajar con diferentes canales de atenci\u00f3n.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Disponibilidad para trabajar en turnos rotativos de lunes a domingo.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfQu\u00e9 te ofrecemos?<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 2 semanas, para que puedas adquirir los conocimientos y herramientas necesarios para desempe\u00f1ar tu funci\u00f3n con confianza.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingo, en turnos rotativos dentro de la franja horaria de 9:00 a 23:00 h.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario de 19.620\u20ac brutos anuales &#43; bonus de 1.200 \u20ac brutos anuales.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Trabajo presencial en nuestras modernas oficinas con terraza, comodidades y actividades para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades de desarrollo y crecimiento profesional dentro de un entorno internacional.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe unes al equipo?<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te motiva ayudar a los clientes, disfrutas buscando soluciones y quieres dar el siguiente paso en tu carrera profesional, \u00a1queremos conocerte!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00a1Inscr\u00edbete ahora y empieza tu pr\u00f3ximo reto profesional en el mundo del fashion retail!<br \/><br \/><\/span>Concentrix is an equal opportunity employer<\/p><p style=\\\"color:!important\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><span style=\\\"font-size:inherit\\\">R1773842<\/span><\/p>\",\"ats_external_id\":\"R1773842\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T16:47:54.301+02:00\",\"created_at\":\"2026-10-19T18:03:49.457+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><br \/><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><br \/><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><br \/><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><br \/><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><br \/><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><br \/><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><br \/><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><br \/><p><b>Tus competencias\u00a0<\/b><\/p><br \/><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><br \/><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0&#43; gallego o euskera<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><br \/><p><b>Lo que ofrecemos\u00a0<\/b><\/p><br \/><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><br \/><p>- Contrato\u00a0indefinido de 39h con horario rotativo de lunes a domingo de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 18.710,98  euros brutos &#43; hasta 1.200 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><br \/><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1>Job Description: Senior Specialist \u2013 AI Governance, Risk &amp; Compliance<\/h1><p><b>Function:<\/b> Governance, Risk &amp; Compliance<br \/><b>Role Level:<\/b> Senior Manager \/ Senior Specialist<\/p><h2><br \/>Role Overview<\/h2><p>We are seeking an experienced professional to support the development, implementation, and ongoing management of the organisation\u2019s AI Governance, Risk &amp; Compliance programme. 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N\u0101du\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr Advisor I, Technical Support provides the most advanced technical support to client customers. This position responds to escalated and unresolved calls from other technical support advisors.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Provides the most technical advanced support by handling complex customer cases, while under minimal supervision<\/li><li>Respond to escalated and unresolved calls, and questions from less experienced Technical Support Advisors<\/li><li>Identify, investigate, research and provide resolution on user questions and problems; including hardware, software, networking, or other designated client products<\/li><li>Extensive knowledge of the organization, products, and\/or services is required<\/li><li>Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/li><li>Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and business performance<\/li><li>Provide a high level of technical support via telephone and\/or other electronic mediums for a major product category up to 5% of assigned shift, provide guidance to Support Professional in problem solving and using resources up to 5% assigned to shift<\/li><li>Coach and train support professionals in technical skills, customer service, and applicable processes, assist with support professional technical development by evaluating the performance and providing appropriate feedback, act as an escalation point in the absence of a team leader<\/li><li>Provide reporting analysis as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate\u2019s Degree in related technical discipline with three to five years of related technical experience preferred<\/li><li>Achieve and maintain recognized and applicable technical certification(s)<\/li><li>Senior level technical knowledge (i.e. hardware, software, networking, data storage, troubleshooting, repair and sales)<\/li><li>Advanced knowledge of client technical systems<\/li><li>Courteous with strong customer service orientation<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Ability to learn including strong problem solving skills<\/li><li>Dependable with proficient attention to detail<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Ability to work as a team member, as well as independently with minimal supervision<\/li><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.\u00a0\u00a0<\/p><p><\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline with at least 12 to 18 months of call center experience or equivalent<\/p><p>\u2022 Ability to learn client technical systems<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both written and verbally<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED STATES<\/p><p>\u2022 Adaptability to continuous learning\/education and strong problem solving skills\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 SME in the product with effective coaching and mentoring skills. Is able to add value to the program by identifying improvement area<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries\u00a0\u00a0<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1773633\",\"location\":\"Chennai, Tamil N\u0101du\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-26T16:04:14.105+08:00\",\"created_at\":\"2026-10-19T16:04:43.416+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDc2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---International-Tech-Park-Chennai-Radial-Road\/Sr-Advisor-I--Technical-Support_R1773633\/apply\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Contact Center\"}],\"recruiters\":[{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"101982018\",\"wid\":\"75b5a38f476d011eb9e23a20230d0000\",\"descriptor\":\"Divya Shetty (101982018)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"103115254\",\"wid\":\"4ad006df0504100e286a167cd2860000\",\"descriptor\":\"Metla Venureshma (103115254)\"},{\"id\":\"103213805\",\"wid\":\"acf147e9d7d91031bebc027f7cd20000\",\"descriptor\":\"Vidyashree Devi (103213805)\"},{\"id\":\"103187613\",\"wid\":\"ad2bab2a59a51029ca97a3ab7b6a0000\",\"descriptor\":\"Preeti Pandey (103187613)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392267\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---International-Tech-Park-Chennai-Radial-Road\/Sr-Advisor-I--Technical-Support_R1773633\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---International-Tech-Park-Chennai-Radial-Road\/Sr-Advisor-I--Technical-Support_R1773633\/apply\",\"job_requisition_id\":\"R1773633\"}],\"organizations\":[{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"630c0274a677103442625208db150000\",\"descriptor\":\"Coates - Tech - Blended\",\"reference_id\":\"Coates - Tech - Blended_20261005_IND\",\"custom_reference_id\":\"Coates - Tech - Blended_20261005_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"b486ef42826e1038022e8f3489530000\",\"descriptor\":\"W103I2 Coates US Inc\",\"reference_id\":\"W103I2\",\"custom_reference_id\":\"W103I2\",\"company_reference_id\":null},{\"wid\":\"56de6566e3411037787206962e570000\",\"descriptor\":\"27314 - Coates Group - 980011143\",\"reference_id\":\"980011143\",\"custom_reference_id\":\"980011143\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abhipray.das1@concentrix.com\"},\"first_name\":\"Abhipray Das (101474911)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773633\",\"wid\":\"90a9b8c7a7c4103877ecacb182080000\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Poznaj naszych pracownik\u00f3w<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Oto jak naprawd\u0119 wygl\u0105da praca z nami<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-600 post-600 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-599\" alt=\"Bilal, Mened\u017cer Operacji (Turcja)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Mened\u017cer Operacji (Turcja)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Rozpocz\u0105\u0142em prac\u0119 w naszej firmie jako przedstawiciel klienta w lutym 2021 roku. W tym samym roku otrzyma\u0142em swoj\u0105 pierwsz\u0105 promocj\u0119 na asystenta specjalisty ds. jako\u015bci. W 2022 roku zosta\u0142em liderem zespo\u0142u, w 2023 roku mened\u017cerem operacyjnym, a w 2024 roku awansowa\u0142em na starszego mened\u017cera operacyjnego. Pow\u00f3d, dla kt\u00f3rego dziel\u0119 si\u0119 moj\u0105 drog\u0105 zawodow\u0105, to podkre\u015blenie unikalnych mo\u017cliwo\u015bci kariery, jakie oferuje nasza firma. Dzi\u0119ki ci\u0105g\u0142emu wsparciu mojego mened\u017cera mia\u0142em okazj\u0119 rozwija\u0107 si\u0119 zar\u00f3wno zawodowo, jak i osobi\u015bcie.    <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-634 post-634 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-633\" alt=\"Nisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Podczas mojej pracy w Concentrix doskonali\u0142am umiej\u0119tno\u015bci analityczne i rozwi\u0105zywania problem\u00f3w, co umo\u017cliwia mi efektywne radzenie sobie ze z\u0142o\u017conymi zadaniami moderacji tre\u015bci. Moje umiej\u0119tno\u015bci komunikacyjne r\u00f3wnie\u017c si\u0119 rozwin\u0119\u0142y, co pozwala mi skuteczniej wsp\u00f3\u0142pracowa\u0107 z zespo\u0142em i udziela\u0107 ja\u015bniejszych informacji zwrotnych. Dodatkowo, wykszta\u0142ci\u0142am dba\u0142o\u015b\u0107 o szczeg\u00f3\u0142y, co zapewnia, \u017ce nasze tre\u015bci spe\u0142niaj\u0105 najwy\u017csze standardy dok\u0142adno\u015bci i jako\u015bci.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-668 post-668 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-667\" alt=\"Eneas, Lider Zespo\u0142u (Brazylia)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Lider Zespo\u0142u (Brazylia)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Dla mnie praca w Concentrix jest bardzo satysfakcjonuj\u0105ca. To miejsce, w kt\u00f3rym rozwin\u0105\u0142em si\u0119 zawodowo, buduj\u0105c karier\u0119, w kt\u00f3rej ju\u017c trzy razy si\u0119 rozwija\u0142em, i czuj\u0119, \u017ce mog\u0119 rosn\u0105\u0107 dalej. Wierz w sw\u00f3j potencja\u0142 i d\u0105\u017c do swoich cel\u00f3w, poniewa\u017c tutaj mo\u017cesz si\u0119 rozwija\u0107. Uwielbiam pracowa\u0107 w Concentrix. Jedno s\u0142owo, kt\u00f3re definiuje Concentrix, to okazja.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/pl\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Dlaczego warto do\u0142\u0105czy\u0107 do Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>praca dla&nbsp;rodzic\u00f3w dla&nbsp;student\u00f3w z&nbsp;domu za&nbsp;granic\u0105 dla&nbsp;lider\u00f3w dla&nbsp;odkrywc\u00f3w dla&nbsp;wszystkich LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnychZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":205,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-896","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Praca w Concentrix \u2013 oferty pracy w dziale obs\u0142ugi klienta<\/title>\n<meta name=\"description\" content=\"Szukasz pracy w dziale obs\u0142ugi klienta? 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