{"id":896,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:17","modified_gmt":"2026-02-17T03:06:17","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/pl\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"896\" class=\"elementor elementor-896 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;dla rodzic\\u00f3w\\ndla student\\u00f3w\\nz domu\\nza granic\\u0105\\ndla lider\\u00f3w\\ndla odkrywc\\u00f3w\\ndla wszystkich&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">praca<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tdla&nbsp;rodzic\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;student\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tz&nbsp;domu\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tza&nbsp;granic\u0105\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;lider\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;odkrywc\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;wszystkich\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/pl\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Wyszukaj stanowisko lub s\u0142owo kluczowe\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Lokalizacja<\/option>\n                        <option value=\"\">Wszystkie kraje<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Algieria<\/option>\n                                                    <option value=\"Argentina\">Argentyna<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Belgium\">Belgia<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bo\u015bnia i Hercegowina<\/option>\n                                                    <option value=\"Brazil\">Brazylia<\/option>\n                                                    <option value=\"Bulgaria\">Bu\u0142garia<\/option>\n                                                    <option value=\"Canada\">Kanada<\/option>\n                                                    <option value=\"China\">Chiny<\/option>\n                                                    <option value=\"Colombia\">Kolumbia<\/option>\n                                                    <option value=\"Costa Rica\">Kostaryka<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Czechy<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Wybrze\u017ce Ko\u015bci S\u0142oniowej<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">Dominikana<\/option>\n                                                    <option value=\"Egypt\">Egipt<\/option>\n                                                    <option value=\"El Salvador\">Salwador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Francja<\/option>\n                                                    <option value=\"Georgia\">Gruzja<\/option>\n                                                    <option value=\"Germany\">Niemcy<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Grecja<\/option>\n                                                    <option value=\"Guatemala\">Gwatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">W\u0119gry<\/option>\n                                                    <option value=\"India\">Indie<\/option>\n                                                    <option value=\"Indonesia\">Indonezja<\/option>\n                                                    <option value=\"Ireland\">Irlandia<\/option>\n                                                    <option value=\"Italy\">W\u0142ochy<\/option>\n                                                    <option value=\"Jamaica\">Jamajka<\/option>\n                                                    <option value=\"Japan\">Japonia<\/option>\n                                                    <option value=\"Jordan\">Jordania<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u0141otwa<\/option>\n                                                    <option value=\"Lithuania\">Litwa<\/option>\n                                                    <option value=\"Madagascar\">Madagaskar<\/option>\n                                                    <option value=\"Malaysia\">Malezja<\/option>\n                                                    <option value=\"Mexico\">Meksyk<\/option>\n                                                    <option value=\"Morocco\">Maroko<\/option>\n                                                    <option value=\"Netherlands\">Holandia<\/option>\n                                                    <option value=\"New Zealand\">Nowa Zelandia<\/option>\n                                                    <option value=\"Nicaragua\">Nikaragua<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">Norwegia<\/option>\n                                                    <option value=\"Peru\">Peru<\/option>\n                                                    <option value=\"Philippines\">Filipiny<\/option>\n                                                    <option value=\"Poland\">Polska<\/option>\n                                                    <option value=\"Portugal\">Portugalia<\/option>\n                                                    <option value=\"Romania\">Rumunia<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabia Saudyjska<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapur<\/option>\n                                                    <option value=\"Slovakia\">S\u0142owacja<\/option>\n                                                    <option value=\"South Africa\">Republika Po\u0142udniowej Afryki<\/option>\n                                                    <option value=\"Spain\">Hiszpania<\/option>\n                                                    <option value=\"Suriname\">Surinam<\/option>\n                                                    <option value=\"Sweden\">Szwecja<\/option>\n                                                    <option value=\"Switzerland\">Szwajcaria<\/option>\n                                                    <option value=\"Thailand\">Tajlandia<\/option>\n                                                    <option value=\"Tunisia\">Tunezja<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Zjednoczone Emiraty Arabskie<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">Stany Zjednoczone<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnych<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, powszechnymi schematami rekrutacji oraz tym, co mo\u017cesz zrobi\u0107, aby zg\u0142osi\u0107 dzia\u0142ania, kt\u00f3re uwa\u017casz za oszustwo. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Czytaj wi\u0119cej<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWybrane specjalnie dla Ciebie \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Poznaj korzy\u015bci z prze\u0142omowej kariery <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Wyczy\u015b\u0107 wszystko<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">J\u0119zyk<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Wszystkie j\u0119zyki<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Miasto<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Wszystkie miasta<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Kategoria<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Wszystkie kategorie<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Aplikuj (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"877\",\"campaign_id\":\"27570\",\"campaign_title\":\"Team Leader, Operations R1770355\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader with French and English\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h1>&#x1f31f; <b>Why Join Us?<\/b><\/h1><br \/><p>\u2705 Lead and inspire high-performing teams<\/p><p>\u2705 Partner directly with senior stakeholders and clients<\/p><p>\u2705 Drive operational strategy and business results<\/p><p>\u2705 Develop future leaders and shape team culture<\/p><p>\u2705 Work in a dynamic, people-focused environment<\/p><p>\u2705 Career growth opportunities within a global organization<\/p><br \/><h1>&#x1f3af; <b>What You&#39;ll Be Doing?<\/b><\/h1><br \/><p>As a <b>Team Leader<\/b>, you&#39;ll be responsible for inspiring, coaching, and supporting a team of customer service professionals while ensuring operational excellence and outstanding customer experience.<\/p><p>&#x1f539; Lead the day-to-day performance, engagement, and attendance management of your team<br \/>&#x1f539; Coach and develop team members through regular feedback and performance reviews<br \/>&#x1f539; Drive achievement of KPIs, quality standards, and operational targets<br \/>&#x1f539; Identify performance gaps and create development plans for continuous improvement<br \/>&#x1f539; Support escalations and provide guidance on complex customer situations<br \/>&#x1f539; Conduct engaging team meetings and foster a positive team environment<br \/>&#x1f539; Motivate employees and recognize achievements to drive engagement<br \/>&#x1f539; Ensure compliance with company policies, procedures, and client expectations<br \/>&#x1f539; Promote a culture of accountability, collaboration, and continuous learning<\/p><p>\u00a0\u00a0<\/p><h1>&#x1f464; <b>What We&#39;re Looking For<\/b><\/h1><br \/><p>\u2705 <b>French (C1\/C2)<\/b> and <b>English (C1\/C2)<\/b><br \/>\u2705 Previous experience as a <b>Team Leader, Supervisor, or People Manager<\/b><br \/>\u2705 Strong coaching and performance management skills<br \/>\u2705 Excellent communication and interpersonal abilities<br \/>\u2705 Ability to work under pressure and manage multiple priorities<br \/>\u2705 Results-driven mindset with strong problem-solving capabilities<br \/>\u2705 Passion for leading, motivating, and developing people<br \/>\u2705 Flexibility and adaptability in a fast-changing environment<\/p><p>\u2705 Availability to work <b>100% onSite<\/b><\/p><br \/><h3>&#x1f4cd; 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You will manage a high volume of customer inquiries across multiple channels while ensuring every interaction is handled with clarity, ownership, and efficiency.<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<h3><strong>Key Responsibilities<\/strong><\/h3>\\n<p><strong>Deliver High-Quality Customer Support<\/strong><\/p>\\n<ul>\\n<li>Respond to customer inquiries through Zendesk via email, phone, and other supported channels.<\/li>\\n<li>Provide clear, accurate, and timely responses to customer questions.<\/li>\\n<li>Ensure a consistent and professional customer experience across all interactions.<\/li>\\n<\/ul>\\n<p><strong>Own &amp; Manage Customer Requests<\/strong><\/p>\\n<ul>\\n<li>Take full ownership of customer requests from the first response through resolution.<\/li>\\n<li>Proactively follow up to ensure issues are fully resolved.<\/li>\\n<li>Maintain clear and accurate documentation of customer interactions in Zendesk.<\/li>\\n<\/ul>\\n<p><strong>Troubleshoot &amp; Resolve Issues<\/strong><\/p>\\n<ul>\\n<li>Investigate and resolve common product and platform issues.<\/li>\\n<li>Guide customers through workflows and product best practices.<\/li>\\n<li>Identify complex issues requiring escalation and route them appropriately.<\/li>\\n<\/ul>\\n<p><strong>Collaborate with Internal Teams<\/strong><\/p>\\n<ul>\\n<li>Escalate complex or technical cases to the L2 Technical Support team with clear context.<\/li>\\n<li>Work closely with Product, Engineering, and other relevant teams when required.<\/li>\\n<li>Ensure smooth handoffs and proper follow-up on escalated cases.<\/li>\\n<\/ul>\\n<p><strong>Support Continuous Improvement<\/strong><\/p>\\n<ul>\\n<li>Contribute to internal documentation and knowledge-base content.<\/li>\\n<li>Share recurring customer issues and feedback with the team.<\/li>\\n<li>Support initiatives aimed at improving processes and overall support efficiency.<\/li>\\n<\/ul>\\n<h3><strong>Requirements<\/strong><\/h3>\\n<ul>\\n<li><strong>English proficiency: B2 level or above.<\/strong><\/li>\\n<li><strong>1&ndash;3 years <\/strong>of customer support experience.<\/li>\\n<li>Strong written and verbal communication skills.<\/li>\\n<li>Experience within <strong>fintech, payments, or financial software.<\/strong><\/li>\\n<\/ul>\\n<h3><strong>Working Conditions<\/strong><\/h3>\\n<ul>\\n<li><strong>Work Model:<\/strong> Work from Home (WAH)<\/li>\\n<li><strong>Working Hours:<\/strong> 10:00 AM &ndash; 7:00 PM Cairo time<\/li>\\n<li><strong>Shift:<\/strong> Fixed<\/li>\\n<li><strong>Days Off:<\/strong> Saturday &amp; Sunday<\/li>\\n<li><strong>Serving Region:<\/strong> Europe<\/li>\\n<\/ul>\\n<p><strong>Important: A CV is mandatory when applying for this position.<\/strong><\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast track for promotions within 6 months<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. 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You will handle customer inquiries across multiple channels while delivering an efficient and high-quality support experience in German and English.<\/p>\\n<h3>Key Responsibilities<\/h3>\\n<p>Deliver High-Quality Customer Support<\/p>\\n<ul>\\n<li>Respond to customer inquiries through Zendesk via email, phone, and other supported channels.<\/li>\\n<li>Provide clear, accurate, and timely support in German and English.<\/li>\\n<li>Ensure a consistent and professional customer experience across all interactions.<\/li>\\n<\/ul>\\n<p>Own &amp; Manage Customer Requests<\/p>\\n<ul>\\n<li>Take full ownership of customer requests from initial contact through resolution.<\/li>\\n<li>Follow up proactively to ensure issues are fully resolved.<\/li>\\n<li>Maintain accurate and detailed documentation of all customer interactions in Zendesk.<\/li>\\n<\/ul>\\n<p>Troubleshoot &amp; Resolve Issues<\/p>\\n<ul>\\n<li>Investigate and resolve common product and platform issues.<\/li>\\n<li>Guide customers through workflows and product best practices.<\/li>\\n<li>Identify complex issues requiring escalation and route them appropriately.<\/li>\\n<\/ul>\\n<p>Collaborate with Internal Teams<\/p>\\n<ul>\\n<li>Escalate complex or technical cases to the L2 Technical Support team with clear context.<\/li>\\n<li>Work closely with Product, Engineering, and other relevant teams when required.<\/li>\\n<li>Ensure smooth handoffs and proper follow-up on escalated cases.<\/li>\\n<\/ul>\\n<p>Support Continuous Improvement<\/p>\\n<ul>\\n<li>Contribute to internal documentation and knowledge-base content.<\/li>\\n<li>Share recurring customer issues and feedback with the team.<\/li>\\n<li>Support initiatives aimed at improving processes and overall support efficiency.<\/li>\\n<\/ul>\\n<h3>Requirements<\/h3>\\n<ul>\\n<li>German proficiency: B2 level or above.<\/li>\\n<li>English proficiency: B1 level or above.<\/li>\\n<li>Strong written and verbal communication skills in German and English.<\/li>\\n<li>1&ndash;3 years of customer support experience.<\/li>\\n<li>Experience within fintech, payments, or financial software.<\/li>\\n<\/ul>\\n<h3>Working Conditions<\/h3>\\n<ul>\\n<li>Work Model: Work from Home (WAH)<\/li>\\n<li>Working Hours: 10:00 AM &ndash; 7:00 PM Cairo time<\/li>\\n<li>Shift: Fixed<\/li>\\n<li>Days Off: Saturday &amp; Sunday<\/li>\\n<li>Serving Region: Europe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast track for promotions within 6 months<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-5161\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T14:10:38.817+04:00\",\"created_at\":\"2026-10-06T13:34:41.588+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"technology\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1753\",\"campaign_id\":\"1203\",\"campaign_title\":\"GTM \/ DE \/ HAM \/ Stellantis\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr einen Automobilhersteller - Hybrid-Modell m\u00f6glich\",\"street\":\"Unionstra\u00dfe 3\",\"address\":\"Unionstra\u00dfe 3\",\"city\":\"Hamm\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"59067\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Hamm! Freie Wochenenden inklusive!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r einen Automobilhersteller<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: 26.10.2026<\/li>\\n<li>Gehalt: 2409,29 &euro; brutto\/Monat<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Standort: Hamm - hybrides Arbeiten nach Einarbeitung<\/li>\\n<li>Servicezeiten: Montag - Freitag von 09:00 - 18:00 Uhr<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Begleite Kunden auf ihrer Online-Reise<\/strong> &ndash; von der ersten Frage bis zum m&ouml;glichen Kauf<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Beantworte Fragen<\/strong> zu Produkten, Finanzierungen und Bestellprozesse<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Bearbeite Leads<\/strong> und nimm aktiv Kontakt zu Interessenten auf<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Koordiniere Probefahrten<\/strong> und leite relevante Informationen an den H&auml;ndler weiter<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\">Dokumentiere die Kommunikation in der Kundendatenbank f&uuml;r eine reibungslose &Uuml;bergabe<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Unterst&uuml;tze H&auml;ndler mit wertvollen Kundeninformationen<\/strong> und sorge daf&uuml;r, dass echte Kaufinteressenten im Fokus bleiben<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Nutze moderne Tools,&nbsp; <\/strong>die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llst<\/strong>\u202fdu<\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Hamm zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Bis zu 28 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li><strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage nach Unternehmenszugeh&ouml;rigkeit.<\/strong><\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern und Spieleabende<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Germany GmbH<br \/>Unionstra&szlig;e 3, 59067 Hamm<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1203\",\"location\":\"Hamm, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"2409\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-06T13:58:53.100+02:00\",\"created_at\":\"2026-10-06T13:18:02.711+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"505\",\"campaign_id\":\"5160\",\"campaign_title\":\"GTM - EN Technical Support Advisor - Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Support Advisor | English Speakers | WAH | CV Mandatory\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>As the first point of contact for customers, you will help them navigate the platform, troubleshoot issues, and get the most out of the product. You will manage a high volume of customer inquiries across multiple channels while ensuring every interaction is handled with clarity, ownership, and efficiency.<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<h3><strong>Key Responsibilities<\/strong><\/h3>\\n<p><strong>Deliver High-Quality Customer Support<\/strong><\/p>\\n<ul>\\n<li>Respond to customer inquiries through Zendesk via email, phone, and other supported channels.<\/li>\\n<li>Provide clear, accurate, and timely responses to customer questions.<\/li>\\n<li>Deliver a consistent and high-quality customer experience across all interactions.<\/li>\\n<\/ul>\\n<p><strong>Own &amp; Manage Customer Requests<\/strong><\/p>\\n<ul>\\n<li>Take full ownership of customer requests from the first response through resolution.<\/li>\\n<li>Proactively follow up to ensure issues are fully resolved.<\/li>\\n<li>Maintain clear and accurate documentation of customer interactions in Zendesk.<\/li>\\n<\/ul>\\n<p><strong>Troubleshoot &amp; Resolve Issues<\/strong><\/p>\\n<ul>\\n<li>Investigate and resolve common product and platform issues.<\/li>\\n<li>Guide customers through workflows and product best practices.<\/li>\\n<li>Identify cases requiring further technical support and escalate appropriately.<\/li>\\n<\/ul>\\n<p><strong>Collaborate with Internal Teams<\/strong><\/p>\\n<ul>\\n<li>Escalate complex or technical cases to the L2 Technical Support team with clear context.<\/li>\\n<li>Collaborate with Product, Engineering, and other internal teams when required.<\/li>\\n<li>Ensure smooth handoffs and proper follow-up on escalated cases.<\/li>\\n<\/ul>\\n<p><strong>Support Continuous Improvement<\/strong><\/p>\\n<ul>\\n<li>Contribute to internal documentation and knowledge-base content.<\/li>\\n<li>Share recurring issues and customer feedback with the team.<\/li>\\n<li>Help identify opportunities to improve processes and support efficiency.<\/li>\\n<\/ul>\\n<h3><strong>Requirements<\/strong><\/h3>\\n<ul>\\n<li><strong>English proficiency: B2 level or above.<\/strong><\/li>\\n<li><strong>1&ndash;3 years of customer support experience<\/strong>, preferably within a SaaS or technology environment.<\/li>\\n<li>Previous experience using <strong>Zendesk or a similar ticketing system<\/strong>.<\/li>\\n<li>Strong written and verbal communication skills.<\/li>\\n<li>Ability to explain concepts clearly to both technical and non-technical customers.<\/li>\\n<li>Strong attention to detail and organizational skills.<\/li>\\n<li>Ability to manage a high volume of customer requests while maintaining service quality.<\/li>\\n<li>Experience within <strong>fintech, payments, or financial software<\/strong> is considered a plus.<\/li>\\n<\/ul>\\n<h3><strong>Working Conditions<\/strong><\/h3>\\n<ul>\\n<li><strong>Work Model:<\/strong> Work from Home (WAH)<\/li>\\n<li><strong>Working Hours:<\/strong> 10:00 AM &ndash; 7:00 PM Cairo time<\/li>\\n<li><strong>Shift:<\/strong> Fixed<\/li>\\n<li><strong>Days Off:<\/strong> Saturday &amp; Sunday<\/li>\\n<li><strong>Serving Region:<\/strong> Europe<\/li>\\n<\/ul>\\n<p><strong>Important: A CV is mandatory when applying for this position.<\/strong><\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast track for promotions within 6 months<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5160\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T12:51:19.582+04:00\",\"created_at\":\"2026-10-06T12:26:32.126+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1754\",\"campaign_id\":\"1201\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ W@H \/ Union Invest_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment - 100% Homeoffice\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich f\u00fcr diese Homeoffice-Position!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Kundenberater (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>100% Homeoffice - deutschlandweit<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/Zf7Sue6.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llst<\/strong>\u202fdu<\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>100% Homeoffice - deutschlandweit &nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"DE-1201\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-06T12:29:40.358+02:00\",\"created_at\":\"2026-10-06T12:22:11.123+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"506\",\"campaign_id\":\"5159\",\"campaign_title\":\"GTM - German - Cairo(Copy - 10\/06\/26 11:54:09)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-5159\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T11:55:13.283+04:00\",\"created_at\":\"2026-10-06T11:54:09.224+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"507\",\"campaign_id\":\"5158\",\"campaign_title\":\"GTM - German Technincal - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Support Advisor | Bilingual German Speakers | WAH | CV Mandatory\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>In this role, you will act as the first point of contact for customers, helping them navigate the platform, troubleshoot issues, and get the most out of the product. You will handle customer inquiries across multiple channels while delivering an efficient and high-quality support experience in <strong>German and English<\/strong>.<\/p>\\n<div>\\n<h3><strong>Key Responsibilities<\/strong><\/h3>\\n<p><strong>Deliver High-Quality Customer Support<\/strong><\/p>\\n<ul>\\n<li>Respond to customer inquiries through Zendesk via email, phone, and other supported channels.<\/li>\\n<li>Provide clear, accurate, and timely support in German and English.<\/li>\\n<li>Ensure a consistent and professional customer experience across all interactions.<\/li>\\n<\/ul>\\n<p><strong>Own &amp; Manage Customer Requests<\/strong><\/p>\\n<ul>\\n<li>Take full ownership of customer requests from initial contact through resolution.<\/li>\\n<li>Follow up proactively to ensure issues are fully resolved.<\/li>\\n<li>Maintain accurate and detailed documentation of all customer interactions in Zendesk.<\/li>\\n<\/ul>\\n<p><strong>Troubleshoot &amp; Resolve Issues<\/strong><\/p>\\n<ul>\\n<li>Investigate and resolve common product and platform issues.<\/li>\\n<li>Guide customers through workflows and product best practices.<\/li>\\n<li>Identify complex issues requiring escalation and route them appropriately.<\/li>\\n<\/ul>\\n<p><strong>Collaborate with Internal Teams<\/strong><\/p>\\n<ul>\\n<li>Escalate complex or technical cases to the L2 Technical Support team with clear context.<\/li>\\n<li>Work closely with Product, Engineering, and other relevant teams when required.<\/li>\\n<li>Ensure smooth handoffs and proper follow-up on escalated cases.<\/li>\\n<\/ul>\\n<p><strong>Support Continuous Improvement<\/strong><\/p>\\n<ul>\\n<li>Contribute to internal documentation and knowledge-base content.<\/li>\\n<li>Share recurring customer issues and feedback with the team.<\/li>\\n<li>Support initiatives aimed at improving processes and overall support efficiency.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h3><strong>Requirements<\/strong><\/h3>\\n<ul>\\n<li><strong>German proficiency: B2 level or above.<\/strong><\/li>\\n<li><strong>English proficiency: B1 level or above.<\/strong><\/li>\\n<li>Strong written and verbal communication skills in <strong>German and English<\/strong>.<\/li>\\n<li><strong>1&ndash;3 years of customer support experience<\/strong>, preferably within a SaaS or technology environment.<\/li>\\n<li>Previous experience using <strong>Zendesk or a similar ticketing system<\/strong>.<\/li>\\n<li>Ability to explain concepts clearly to both technical and non-technical customers.<\/li>\\n<li>Strong attention to detail and organizational skills.<\/li>\\n<li>Ability to handle a high volume of customer requests while maintaining quality.<\/li>\\n<li>Experience within <strong>fintech, payments, or financial software<\/strong> is considered a plus.<\/li>\\n<\/ul>\\n<div>\\n<h3><strong>Working Conditions<\/strong><\/h3>\\n<ul>\\n<li><strong>Work Model:<\/strong> Work from Home (WAH)<\/li>\\n<li><strong>Working Hours:<\/strong> 10:00 AM &ndash; 7:00 PM Cairo time<\/li>\\n<li><strong>Shift:<\/strong> Fixed<\/li>\\n<li><strong>Days Off:<\/strong> Saturday &amp; Sunday<\/li>\\n<li><strong>Training Duration:<\/strong> 2 weeks<\/li>\\n<li><strong>Training Hours:<\/strong> 10:00 AM &ndash; 7:00 PM<\/li>\\n<li><strong>Training:<\/strong> Virtual<\/li>\\n<li><strong>Serving Region:<\/strong> Europe<\/li>\\n<\/ul>\\n<blockquote>\\n<p><strong>Important: A CV is mandatory when applying for this position.<\/strong><\/p>\\n<\/blockquote>\\n<\/div>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast track for promotions within 6 months<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-5158\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T13:02:24.071+04:00\",\"created_at\":\"2026-10-06T11:54:06.210+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"882\",\"campaign_id\":\"27496\",\"campaign_title\":\"Sr. Software Architect (TCF) R1770118\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Platform Architect - AI SDLC Platform on Microsoft Azure.\",\"street\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"address\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68102\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/><br \/><\/p><h2><b>AI Platform Architect - AI SDLC Platform on Microsoft Azure <\/b>- <b>United States | Omaha, NE \/ Onsite (5 Days)<\/b><\/h2><br \/><h2><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We are looking for an experienced <\/span><span style=\\\"color:#111827\\\"><b>AI Platform Architect \u2013 AI SDLC Platform on Microsoft Azure<\/b><\/span> to lead the day-to-day technical architecture and implementation design of an enterprise AI SDLC platform. In this onsite role based in <span style=\\\"color:#111827\\\"><b>Omaha, Nebraska<\/b><\/span>, you will partner with the Chief AI SDLC Platform Architect to translate strategic architecture into practical, scalable platform designs that engineering teams can successfully implement.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This is an opportunity to shape reusable AI-enabled engineering capabilities across developer workflows, agentic systems, context services, evaluation, observability, governance, and application modernization\u2014especially within complex enterprise, manufacturing, industrial, or engineering environments.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Own the detailed technical architecture and implementation design for the enterprise AI SDLC Platform on Microsoft Azure.<\/span><\/li><li><span style=\\\"color:#374151\\\">Translate strategic architecture direction into practical, scalable, secure, and production-ready platform solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design reusable AI platform capabilities, including coding agents, skills, context services, MCP\/tool integrations, model access, workflow orchestration, evaluation, observability, security, governance, and traceability.<\/span><\/li><li><span style=\\\"color:#374151\\\">Define how AI is applied across the software development lifecycle, including requirements, architecture, development, code review, testing, CI\/CD, modernization, and operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Architect integrations with Azure DevOps, Git, IDEs, CI\/CD pipelines, enterprise APIs, security and code-quality tools, and enterprise knowledge sources.<\/span><\/li><li><span style=\\\"color:#374151\\\">Establish technical patterns for AI-assisted application modernization, including code understanding, refactoring, test generation, framework upgrades, and migration.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner closely with engineering teams to guide implementation, solve complex technical challenges, and promote consistent platform adoption.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead technical design sessions and create architecture guidance, implementation patterns, and decision frameworks.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support platform capabilities that enable secure, observable, reliable, cost-conscious, and governed AI-assisted engineering workflows.<\/span><\/li><li><span style=\\\"color:#374151\\\">Collaborate across technical and business stakeholders to ensure platform designs align with enterprise engineering needs and delivery outcomes.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">8&#43; years of software engineering experience, including meaningful architecture responsibility.<\/span><\/li><li><span style=\\\"color:#374151\\\">2&#43; years of hands-on experience with Generative AI, AI-assisted engineering, or agentic solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong experience in platform, application, or solution architecture, including APIs, distributed systems, integration, scalability, resilience, and security.<\/span><\/li><li><span style=\\\"color:#374151\\\">Hands-on experience with Microsoft Azure, including Azure AI\/OpenAI, Azure DevOps, Entra ID, Azure application hosting, storage, monitoring, and security services.<\/span><\/li><li><span style=\\\"color:#374151\\\">Practical experience with Generative AI, LLMs, coding agents, agent orchestration, MCP, tool calling, and multi-step AI workflows.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience using GitHub Copilot, Claude Code, or equivalent AI developer tools.<\/span><\/li><li><span style=\\\"color:#374151\\\">Knowledge of context engineering, RAG, knowledge retrieval, embeddings, and AI\/LLM frameworks such as LangGraph, Semantic Kernel, LangChain, or equivalent.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong understanding of CI\/CD, DevOps, software testing, code review, containers, and production engineering practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Working proficiency in Python.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong experience with .NET \/ C# enterprise application architecture and development.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with AI evaluation, observability, security, governance, reliability, and cost management.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated ability to move architecture from design through successful production implementation.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong technical leadership, communication, and collaboration skills.<\/span><\/li><\/ul><br \/><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Experience in manufacturing, industrial, or engineering environments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with CAD\/engineering drawings, PLM\/PDM, MES, ERP, BOMs, or engineering change processes.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with brownfield .NET application modernization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with Kubernetes, Terraform, OpenTelemetry, or self-hosted models.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $122,001 - $150,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><br \/><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770118\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-06T10:09:29.636+08:00\",\"created_at\":\"2026-10-06T08:04:25.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/AI-Platform-Architect---AI-SDLC-Platform-on-Microsoft-Azure_R1770118\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68102\",\"primary_location\":{\"id\":\"US-OMA-S15TH-01\",\"wid\":\"c3b6ee994f08010e6ac8a936876a0000\",\"descriptor\":\"USA Omaha - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Title: Technical Product Owner<\/b><\/span><\/p><h2 style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Location: Preferred Atlanta, GA or Frisco, TX (Onsite - 2-3 days a week)<\/b><\/span><\/h2><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Position Summary<\/b><\/span><\/h2><p><span style=\\\"color:#000000\\\">Concentrix is looking for a Product Owner, Digital Experience to help shape and deliver customer-focused digital solutions across mobile, web, marketing campaign, and API-enabled experiences. In this role, you will partner with business stakeholders, technical teams, and Agile delivery teams to translate complex needs into clear, actionable delivery objects that create measurable value.<\/span><\/p><p><span style=\\\"color:#000000\\\">This is a great opportunity for someone who is a strong communicator, comfortable working through ambiguity, and energized by product thinking, story refinement, technical documentation, triaging, and collaboration across business and engineering teams.<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Act as the Product Owner on digital experience projects, representing business priorities and customer needs throughout delivery.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capture, clarify, and document business and technical requirements, aligning workstreams, dependencies, and deliverables as appropriate.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Translate requirements into Agile delivery objects, including Epics, Features, Capabilities, and Stories.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Leverage ATDD and BDD practices to help define clear acceptance criteria and support high-quality delivery.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participate actively in refinement meetings as the business representative, collaborating with scrum teams to ensure work items meet the Definition of Ready.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Review and accept delivery objects that meet the Definition of Done.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Partner with delivery teams on lower-level design discussions, API requirements, integration needs, and technical documentation.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Apply a product mindset across adoption, measurement, performance, operations, integrations, value creation, and roadmap alignment.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Support triaging activities by helping assess issues, clarify expected behavior, review logs, and coordinate next steps with the appropriate teams.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Use tools such as Splunk to review logs and support issue investigation where applicable.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Provide relevant, timely, and concise status updates on progress, risks, blockers, and delivery outcomes.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participate in and contribute to Agile ceremonies, including refinement, planning, reviews, retrospectives, and daily collaboration as needed.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build strong relationships with business, client-facing, technical, UX, and delivery stakeholders to support alignment and successful execution.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Qualifications<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Degree in user design, business, associated technical fields, or Agile SAFe Product Manager\/Product Owner certification.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrated understanding of Product Management processes, strategies, methods, and Product Owner responsibilities within Agile SAFe environments.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience working in a user experience and product-driven environment.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong knowledge of mobile, web, and marketing campaign technologies.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Must have experience with REST API design and API-driven delivery.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to understand lower-level design concepts and collaborate effectively with technical teams.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with story refinement, backlog management, acceptance criteria, and Agile delivery practices.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience creating or contributing to clear technical and product documentation.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with triaging issues and supporting investigation across business and technical teams.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Splunk log review experience strongly preferred.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Outstanding client-facing communication skills, with the ability to translate ambiguity into clear direction.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Telecom domain experience is a strong plus.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Comfortable operating in a fast-paced environment where priorities may evolve and collaboration is key.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: 10\/08\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><br \/><p><b>#LI-Atlanta<\/b><\/p><p><b>#LI-Frisco<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770063\",\"location\":\"Atlanta, Georgia\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-06T08:04:25.488+08:00\",\"created_at\":\"2026-10-06T04:06:44.163+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-One-Ravinia-Drive-Suite-610\/Technical-Product-Owner_R1770063\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Atlanta\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30346\",\"primary_location\":{\"id\":\"US-ATL-RAVIN-01\",\"wid\":\"233b1faf7cd8010e6ac8f125df880000\",\"descriptor\":\"USA Atlanta One Ravinia Drive, Suite 610\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-One-Ravinia-Drive-Suite-610\/Technical-Product-Owner_R1770063\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-One-Ravinia-Drive-Suite-610\/Technical-Product-Owner_R1770063\/apply\",\"job_requisition_id\":\"R1770063\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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Day to day responsibilities include:<\/p><p>Act as the product owner on digital experience projects<\/p><p>Capture business and technical requirements and align workstreams and deliverables as appropriate. <\/p><p>Approach each project with a product mindset, thinking holistically about adoption, measurement, performance, operations, integrations, value creates, and the roadmap.<\/p><p>Leveraging ATDD and BDD to translate business and technical requirements into Agile based deliverable objects including Epics, Features, Capabilities and Stories <\/p><p>Actively attend Refinement meetings as the business representative to collaborate with the delivery scrum team and assure objects meet the Definition of Ready<\/p><p>Accept Delivery Objects that have reached the Definition of Done<\/p><p>Provide relevant and timely status updates on progress<\/p><p>Participate and contribute in agile ceremonies<\/p><p>QUALIFICATIONS-<\/p><p>Degree in user design, business, associated technical fields, or Agile SAFe PM\/PO certification<\/p><p>Knowledge of mobile, web and marketing campaign technologies<\/p><p>Outstanding client facing communication skills<\/p><p>Demonstrated understanding of Product Management processes, strategies and methods, and Product Owner responsibilities within Agile SAFe<\/p><p>Must have experience with REST API Design<\/p><p>Telecom Domain exp is a big plus<\/p><p>Must have worked in a User Experience Product Driven Environment<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"884\",\"campaign_id\":\"27482\",\"campaign_title\":\"Sr. Representative, Asset Management R1768026\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de Activos Fijos\",\"street\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"address\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76140\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Control de todos los inventarios del site, logistica de movimiento de activos, control de bodega activos de todo el site\",\"long_description\":\"<p><b>Auxiliar de activos fijos \/ Representative assest management<\/b><\/p><br \/><p>Administrar los recursos financieros de la organizacion para el desarrollo de las actividades del negocio que garantice su continuidad y sostenibilidad en el tiempo. Contribuir con el control y conciliaci\u00f3n de bienes e inventarios como la verificaci\u00f3n de ingresos, traslados y bajas, con el prop\u00f3sito de garantizar el mantenimiento de los activos de la compa\u00f1\u00eda y el procesamiento de la informaci\u00f3n.<\/p><br \/><p><b>Responsabilidades:<\/b><\/p><br \/><ul><li>Control de bodega e inventario de todo el site de equipos de c\u00f3mputo y mobiliario<\/li><li>Inventarios peri\u00f3dicos de bodega (equipos de c\u00f3mputo &#43; consumibles)<\/li><li>Atender tickets sobre entregas y movimientos de equipos y mobiliario solicitados dentro del site<\/li><li>Organizar y registrar equipos que se vaya a realizar disposici\u00f3n f\u00edsica.<\/li><li>Recibir y etiquetar equipos de c\u00f3mputo y\/o mobiliario entregado por proveedores<\/li><li>Realizar actas de asignaci\u00f3n, Inventariar y empaquetar equipos w&#64;h y env\u00edos para desplazar a otros sites<\/li><li>Hacer recorridos en piso para detectar incidencias en equipos y mobiliario<\/li><li>Acomodo y almacenamiento f\u00edsico de activos y consumibles en bodega<\/li><li>Elaboraci\u00f3n de reportes mensuales en Excel que se deben entregar a equipo regional sobre inventarios.<\/li><\/ul><br \/><p><b>Requerimientos:<\/b><\/p><br \/><ul><li>Ingles Basico<\/li><li>Experiencia de 1 a\u00f1o<\/li><li>Administraci\u00f3n e inventario de activo fijo Est\u00e1ndar<\/li><li>Microsoft Office (Word, Excel y Power Point) Est\u00e1ndar<\/li><li>Conocimiento en contabilidad Est\u00e1ndar<\/li><li>Gestion de CAPEX &amp; OPEX Est\u00e1ndar<\/li><li>Gesti\u00f3n de compras y flujos de procesos del \u00e1rea Est\u00e1ndar<\/li><li>Sistema SAP<\/li><\/ul>\",\"ats_external_id\":\"R1768026\",\"location\":\"Queretaro City, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-06T04:06:43.289+08:00\",\"created_at\":\"2026-10-06T02:04:14.338+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-Activos-Fijos_R1768026\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Asset Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76140\",\"primary_location\":{\"id\":\"MX-QUE-BERNA-01\",\"wid\":\"8845dcaeacef1036fb10c2caaf160000\",\"descriptor\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Asset Management\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1058\",\"descriptor\":\"Sr. Representative, Asset Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389650\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-Activos-Fijos_R1768026\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-Activos-Fijos_R1768026\/apply\",\"job_requisition_id\":\"R1768026\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"leslieelia.paniagua@concentrix.com\"},\"first_name\":\"Leslie Elia Paniagua Gonzalez (101722355)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1768026\",\"wid\":\"faa00651de6010344fd22b31321e0000\",\"descriptor\":\"Auxiliar de Activos Fijos\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"885\",\"campaign_id\":\"27478\",\"campaign_title\":\"Recruiter II R1769998\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h1><b>Recruiter<\/b><\/h1><br \/><p><b>Ben jij communicatief sterk, enthousiast en krijg jij energie van het vinden van de juiste persoon voor de juiste functie? Dan zijn wij op zoek naar jou!<\/b><\/p><p>Voor onze afdeling Recruitment bij Concentrix Suriname zijn wij op zoek naar een gedreven en enthousiaste Recruiter die ons team komt versterken.<\/p><p>Als Recruiter ben je een belangrijke schakel tussen onze kandidaten, Recruitment en de operatie. Jij zorgt ervoor dat kandidaten op een professionele en persoonlijke manier worden begeleid vanaf het eerste contactmoment en dat de juiste kandidaten uiteindelijk hun weg vinden naar de organisatie.<\/p><h2><br \/><br \/><\/h2><h2><b>Wat ga je doen?<\/b><\/h2><p>Als Recruiter ben je onder andere verantwoordelijk voor:<\/p><ul><li>Het actief benaderen van kandidaten en uitvoeren van telefonische screenings.<\/li><li>Het voeren van doelgerichte en professionele selectiegesprekken.<\/li><li>Het beoordelen van kandidaten op basis van de functie- en projectvereisten.<\/li><li>Het goed kunnen inschatten of een kandidaat een passende match is voor de functie en het betreffende klantteam.<\/li><li>Kandidaten informeren over de functie, arbeidsvoorwaarden, het sollicitatieproces en de vervolgstappen.<\/li><li>Kandidaten op een duidelijke manier instrueren en begeleiden gedurende het recruitmentproces.<\/li><li>Het beantwoorden van vragen van kandidaten en zorgen voor een positieve kandidaat ervaring.<\/li><li>Het zorgvuldig verwerken en bijhouden van kandidaat- en recruitmentgegevens in ons CRM-systeem en andere interne systemen.<\/li><li>Het opvolgen en bijwerken van kandidaatstatussen en zorgen voor een correcte administratie.<\/li><li>Het uitvoeren van administratieve werkzaamheden, waaronder indienstmeldingen en het verwerken van instroomdocumenten.<\/li><li>Het tijdig verzamelen, controleren en verwerken van benodigde kandidaatdocumenten.<\/li><li>Het schakelen met verschillende afdelingen binnen de organisatie, met een sterke focus op de Operations-afdeling.<\/li><li>Het afstemmen van recruitmentbehoeften en instroom met de operatie.<\/li><li>Het bewaken van recruitmentdeadlines en het behalen van afgesproken wervingsdoelen.<\/li><li>Het actief meedenken over manieren om het recruitmentproces effici\u00ebnter en kandidaatgerichter te maken.<\/li><li>Het bijdragen aan een professionele uitstraling en positieve kandidaatervaring van Concentrix.<\/li><\/ul><p><br \/><br \/><\/p><h2><b>Functie-eisen<\/b><\/h2><p>Voor deze functie vragen wij:<\/p><ul><li>Minimaal <b>HBO werk- en denkniveau<\/b> of een daaraan gelijkgesteld opleidingsniveau.<\/li><li>Minimaal 2 jaar relevante werkervaring.<\/li><li>Ervaring binnen werving en selectie\/ Recruitment is een pr\u00e9.<\/li><li>Uitstekende beheersing van de Nederlandse taal, zowel mondeling als schriftelijk.<\/li><li>Goede beheersing van de Engelse taal, zowel mondeling als schriftelijk.<\/li><li>Goede computervaardigheden en het vermogen om nieuwe systemen snel eigen te maken.<\/li><li>Beschikken over een smartphone<\/li><li>Beschikbaar van <b>maandag tot en met vrijdag van 08:00 tot 16:00 uur<\/b>.<\/li><li>Bereidheid om flexibel te zijn wanneer recruitmentdeadlines of operationele doelstellingen daarom vragen.<\/li><li>Bereidheid om indien nodig <b>over te werken<\/b>, waaronder incidenteel op zaterdag.<\/li><\/ul><p><br \/><br \/><br \/><\/p><h2><b>Wie ben jij?<\/b><\/h2><p>Wij zoeken iemand die:<\/p><ul><li>Vriendelijk, enthousiast en empathisch is.<\/li><li>Een vlotte babbel heeft en gemakkelijk contact maakt met verschillende typen mensen.<\/li><li>Goed kan luisteren en de juiste vragen weet te stellen.<\/li><li>Kandidaten op een professionele manier kan beoordelen en goed kan inschatten of iemand een match is.<\/li><li>Een echte multitasker is en verschillende werkzaamheden goed kan combineren.<\/li><li>Stressbestendig is.<\/li><li>Goed kan functioneren onder druk en ook tijdens drukke periodes nauwkeurig blijft werken.<\/li><li>Resultaatgericht is en verantwoordelijkheid neemt voor het behalen van de wervingsdoelstellingen.<\/li><li>Goed kan omgaan met deadlines en prioriteiten kan stellen.<\/li><li>Goed kan samenwerken en gemakkelijk schakelt met collega&#39;s en andere afdelingen.<\/li><li>Administratief nauwkeurig is en oog heeft voor detail.<\/li><li>Nieuwe systemen en processen snel oppakt.<\/li><li>Flexibel en proactief is.<\/li><li>Een groot verantwoordelijkheidsgevoel heeft en afspraken nakomt.<\/li><li>Zorgvuldig en discreet omgaat met vertrouwelijke kandidaat- en personeelsgegevens.<\/li><\/ul><p><br \/><br \/><br \/><\/p><h2><b>Wat bieden wij?<\/b><\/h2><p>Bij Concentrix kom je terecht in een dynamische werkomgeving waarin geen dag hetzelfde is.<\/p><br \/><p>Je kunt rekenen op:<\/p><ul><li>Een marktconform salaris.<\/li><li>Vergoeding van de ziektekostenverzekering<\/li><li>Vakantiegeld (uitbetaling in de maand juli)<\/li><li>Een professioneel, enthousiast en gezellig Recruitmentteam.<\/li><li>Regelmatig leuke teambuildingactiviteiten en andere teamactiviteiten.<\/li><li>Een dynamische werkomgeving waarin je veel contact hebt met kandidaten, collega&#39;s en verschillende afdelingen.<\/li><li>De mogelijkheid om jezelf verder te ontwikkelen binnen Recruitment en Concentrix.<\/li><li>Een functie waarin jouw bijdrage direct zichtbaar is in het behalen van onze recruitmentdoelstellingen.<\/li><li>Een organisatie waarin samenwerking, resultaatgerichtheid en een goede kandidaatervaring centraal staan.<\/li><\/ul><p><br \/><br \/><br \/><\/p><p><b>Solliciteer nu!<\/b><\/p><p>Ben jij enthousiast geworden en herken jij jezelf in deze functie?<\/p><p><b>Dan horen wij graag van je!<\/b><\/p><p><b>Solliciteren kan uiterlijk tot en met 12 oktober 2026.<\/b><\/p><p>Wij kijken uit naar jouw sollicitatie en wie weet verwelkomen wij jou binnenkort als onze nieuwe collega binnen het Recruitmentteam van Concentrix Suriname!<\/p><br \/><p>\u00a0\u00a0\u00a0<\/p><br \/><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1769998\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T02:07:10.024+08:00\",\"created_at\":\"2026-10-06T00:05:36.081+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/Recruiter_R1769998\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"organization_reference_id\":\"WSR01\"},\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-JAGGE-01\",\"wid\":\"e07c30051fc210205c92519b2e600000\",\"descriptor\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/Recruiter_R1769998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/Recruiter_R1769998\/apply\",\"job_requisition_id\":\"R1769998\"}],\"organizations\":[{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chaiya.changoer@concentrix.com\"},\"first_name\":\"Chaiya Changoer (102519502)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1769998\",\"wid\":\"46bf62264a0e10344919ed07660d0000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"886\",\"campaign_id\":\"27464\",\"campaign_title\":\"Associate Director, Marketing Solutions R1769994\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Marketing Strategist\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe B2B Marketing Strategist is the SME for B2B and B2B Partner Marketing. The SME will leverage a combination of tech and agency capabilities along with productized solutions within PMG as well as partner with our broader B2B sales practice to design solutions that meet client objectives and KPI commitments.  \\nThese solutions will encompass data, technology, marketing and analytics strategies and will be based on a combination of industry best practice and Concentrix proprietary experience.\\n\\nConcentrix operates an AI-native marketing model that embeds intelligence across the full demand generation lifecycle, from strategy design and campaign architecture through execution and reporting. This role is responsible for translating that model into strategic recommendations for B2B clients and prospects, and is expected to work fluently within Concentrix's AI-native tools and workflows to sharpen strategic thinking and pressure-test recommendations \u2014 not just understand them conceptually \u2014 without requiring deep technical ownership of the underlying platform.\",\"long_description\":\"<h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What you will do in this role<\/b><\/span><\/h2><h2 style=\\\"color:!important\\\"><b>B2B Communications Strategy<\/b><\/h2><ul><li>Contribute to setting a new standard for communications planning, leveraging the extensive capabilities across Concentrix, with a specific focus on partnering with the B2B Sales Practice.<\/li><li>Enhance the existing B2B communications planning methodology<\/li><li>Educate the broader organization on modern B2B marketing best practices.<\/li><li>Understand data, technology and marketing communications requirements among target B2B client prospects<\/li><li>Help pre-define communication solutions that support critical B2B and B2B partner engagement stages: demand generation, up-sell\/cross-sell and renewals.\u00a0<\/li><li>Work with our digital advertising team to partner with leading data and technology providers to enable best-in-class capabilities.<\/li><\/ul><br \/><p><b>Consultation &amp; Strategy<\/b><\/p><ul><li>Proactive sales support internally and with B2B clients for marketing solutions.<\/li><li>Partner with sales and solutions teams to develop new prospective marketing solutions and strategies, supporting new business bids and proposals.<\/li><li>Maintain a full understanding of Concentrix capabilities and product offerings and can align them to best suit the clients\u2019 needs<\/li><li>Understand where, when and how to apply Concentrix capabilities and product offerings to meet client needs and satisfy their objectives<\/li><li>Use client and end-customer insights, best practices and past performance as foundation for forming strategic recommendations.<\/li><li>Continuous learner by nature.\u00a0 Maintains a broad understanding of B2B buyer trends.<\/li><li>Develop and maintains partnership with key technology partners that enable the product offering.<\/li><\/ul><p><b>Technology<\/b><\/p><ul><li>Actively use AI tools (e.g., Claude, Microsoft Copilot) as part of daily strategic work \u2014 research, competitive analysis, client recommendations, proposal development \u2014 and role-model this behavior for the broader team. <\/li><li>Responsible for understanding the martech and adtech landscape and how technology is used to support effective B2B marketing campaigns that drive business outcomes<\/li><li>Are committed to maintaining a current understanding of how all forms of AI (ML, generative, agentic) are impacting marketing communications technology, creative, engagement, etc. and can guide our teams on best integration and use.<\/li><\/ul><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Set strategic direction for B2B marketing solutions, translating client objectives into differentiated, defensible program recommendations.<\/li><li>Effectively represent Performance Marketing Group products, services and capabilities, along with broader Concentrix capabilities through internal collaboration and client engagement.\u00a0<\/li><li>Collaborate with teams across Concentrix such as development, program management, sales, other solutions colleagues, etc. to develop and maintain capabilities and product offerings leveraging Salesforce technology.<\/li><li>Develop communication material that clearly defines the service offering, articulates the value and key differentiators and tailors these communications to the different internal and external audiences.<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Your qualifications<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Concentrix is a great match if you:<\/span><\/p><h3><\/h3><ul><li>Have a Bachelors Degree (BA or BS) in Marketing, Business, Communications, or similar from an accredited four-year college or university.<\/li><li>Have 7-9 years of related experience or an equivalent combination of experience and education may be considered.<\/li><li>Have experience with designing B2B marketing solutions required.\u00a0<\/li><\/ul><p><span style=\\\"color:#374151\\\">It will be a plus if you:<\/span><\/p><ul><li>Have experience working in automotive and technology industries <\/li><li>Have experience working with Salesforce and Hubspot<\/li><\/ul><p>\u00a0<\/p><h3><b>Skills<\/b><\/h3><ul><li>Demonstrated fluency working with AI tools (Claude, Copilot, or similar) to accelerate strategic analysis and client-facing recommendations.<\/li><li>Ability to adapt written and verbal communication skills to different styles and environments (persuasive, diplomatic, influential, technical) of clients<\/li><li>Able to discern appropriate level of detail of communications including the best method for delivery (video, voice, email, in-person)<\/li><li>Advanced problem-solving using an analytics approach; evaluate, investigate and apply best practices and offer innovative solutions<\/li><li>Demonstrate the ability to maintain high performance and quality levels in an environment of constant change and pressure<\/li><li>Demonstrate the ability to champion significant projects, programs and business initiatives using creativity and ingenuity<\/li><li>Ability to define problems, collect data, establish facts and structure analysis for complex business issues<\/li><li>Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact.<\/li><li>Ability to read, write and comprehend complex documents, such as journals, position papers, proposals, contracts, technical\/functional specifications, etc.<\/li><li>Ability to make effective, persuasive speeches or presentations on complex topics. This includes the ability to sell, negotiate and close deals with customers.<\/li><li>Strong verbal, written and presentation skills<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">The base salary range for this position is $108,000 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, Registered Retirement Savings Plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: October 12, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p>#LI-remote<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1769994\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T00:06:32.141+08:00\",\"created_at\":\"2026-10-06T00:05:29.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/B2B-Marketing-Strategist_R1769994\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2351\",\"descriptor\":\"Associate Director, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389717\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/B2B-Marketing-Strategist_R1769994\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/B2B-Marketing-Strategist_R1769994\/apply\",\"job_requisition_id\":\"R1769994\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elif.hiz@concentrix.com\"},\"first_name\":\"Elif Hiz (103472716)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1769994\",\"wid\":\"6be9b9544738103448095fc998040000\",\"descriptor\":\"B2B Marketing Strategist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"887\",\"campaign_id\":\"27463\",\"campaign_title\":\"Trainer II R1751965\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1751965\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-06T20:05:20.894+08:00\",\"created_at\":\"2026-10-05T22:05:50.666+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Trainer-II_R1751965\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389835\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Trainer-II_R1751965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Trainer-II_R1751965\/apply\",\"job_requisition_id\":\"R1751965\"}],\"organizations\":[{\"wid\":\"6ba81687d04601035b9fb1ae3ec20000\",\"descriptor\":\"6743 - Bill - 980000723\",\"reference_id\":\"980000723\",\"custom_reference_id\":\"980000723\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"93a0eaa4c06b01035c87f2cef7930000\",\"descriptor\":\"W0ZFXB BILL Care_Accountant_TECH_CHAT_T1\",\"reference_id\":\"W0ZFXB\",\"custom_reference_id\":\"W0ZFXB\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"james.mahtani@concentrix.com\"},\"first_name\":\"James Mahtani (101972956)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1751965\",\"wid\":\"6e634402a5cb103441a35c2a4c740000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"888\",\"campaign_id\":\"27461\",\"campaign_title\":\"Team Leader, Operations R1769890\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A\",\"address\":\"IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><br \/><p><span style=\\\"color:#000000\\\">Responsibilities:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">\u00b7 Responsible to meet all agreed client SLAs and performance parameters<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 To embody the spirit of excellence through team building, able leadership and sound people management skills<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Identify areas of concern and under performance and take corrective measures<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Responsible for development of team members- team motivation, up-skilling- career development<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Single point of contact for the team and the senior management through effective communication on key deliverables<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Responsible for Customer\/client interaction<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Assist in scheduling and time management<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Allocate work and prioritize<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Perform real time monitoring<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Evaluate and coordinate operational, administrative, IT and HR issues for the team<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Forward non- resolvable issues to the Operations Manager<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Team specific attrition and absenteeism management<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Team member performance management and identification of training opportunities<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">Desired Skills:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">\u00b7 Team development<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Good excel skills<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Ability to manage Team Performance<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Ability to impart effective feedback<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Ability to work in a 24\/7 shift environment.<\/span><\/p><br \/><p>Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/p>\",\"ats_external_id\":\"R1769890\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T22:06:50.373+08:00\",\"created_at\":\"2026-10-05T22:05:48.991+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A\/Team-Leader_R1769890\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-Y1\",\"wid\":\"c71d4a0c9d2c1000e2523329bbbf0000\",\"descriptor\":\"IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"muznabeen.fathima@concentrix.com\"},\"first_name\":\"Fathima, Muznabeen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103038262\",\"wid\":\"0f4457f385fe10189f4925bf97320000\",\"descriptor\":\"Muznabeen Fathima (103038262)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389627\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A\/Team-Leader_R1769890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A\/Team-Leader_R1769890\/apply\",\"job_requisition_id\":\"R1769890\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pallavi.khandelwal@concentrix.com\"},\"first_name\":\"Pallavi Khandelwal (159956)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1769890\",\"wid\":\"45f7a8b1ce151034406bbe7afa7b0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"889\",\"campaign_id\":\"27431\",\"campaign_title\":\"Recruiter II R1769817\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de recrutement (F\/H) \u2013 Antananarivo \u2013 Bilingue Fran\u00e7ais\/anglais\",\"street\":\"MDG Antananarivo - Zone FUTURA Andranomena\",\"address\":\"MDG Antananarivo - Zone FUTURA Andranomena\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><b>Votre mission en tant que charg\u00e9 de recrutement<\/b><\/p><p>Votre serez responsable de la gestion autonome du processus de s\u00e9lection de nos futurs game changer, garantissant leur conformit\u00e9 et leur efficacit\u00e9. Vous aurez pour missions de :<\/p><ul><li>Accueillir et informer les candidats sur le processus de recrutement, le poste, l\u2019entreprise et ses avantages<\/li><li>G\u00e9rer les entretiens de pr\u00e9s\u00e9lection t\u00e9l\u00e9phonique et \u00e9valuer les candidats selon les crit\u00e8res demand\u00e9s pour le poste<\/li><li>Mener les entretiens physiques de recrutement et suivre la passation des tests d\u2019\u00e9valuation<\/li><li>R\u00e9diger les comptes rendus des entretiens<\/li><li>Mettre \u00e0 jour le statut des candidatures sur le syst\u00e8me d\u2019informations<\/li><li>Affecter les candidats en fonction de leurs profils et des exigences du service demandeur<\/li><li>Repr\u00e9senter l\u2019entreprise lors des forums pour l\u2019emploi et promouvoir le m\u00e9tier de conseiller client<\/li><li>Constituer un vivier de candidats pour gagner en r\u00e9activit\u00e9 et r\u00e9pondre rapidement aux besoins de recrutement<\/li><li>Assurer un suivi r\u00e9gulier des int\u00e9grations des candidats et enclencher les remplacements n\u00e9cessaires, en coordination avec le responsable de recrutement<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes de production et les autres d\u00e9partements<\/li><\/ul><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat CDI de 40 heures par semaine.<\/li><li>Une prime variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><li>Un acc\u00e8s \u00e0 la cantine et au transport du personnel<\/li><\/ul><p>\u00a0<\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation continue pour le d\u00e9veloppement de vos comp\u00e9tences.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><b>Le profil recherch\u00e9<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>D\u00e9tiennent un dipl\u00f4me en gestion des ressources humaines, communication ou dans un domaine similaire (Bacc&#43;3)<\/li><li>Disposent d\u2019une premi\u00e8re exp\u00e9rience dans un poste similaire<\/li><li>Ma\u00eetrisent les logiciels ATS<\/li><li>Poss\u00e8dent une bonne connaissance du march\u00e9 du travail \u00e0 Madagascar<\/li><\/ul><ul><li>Sont organis\u00e9s, r\u00e9actifs et capables de g\u00e9rer les priorit\u00e9s avec une grande autonomie<\/li><li>Poss\u00e8dent un grand sens du d\u00e9tail et de confidentialit\u00e9<\/li><\/ul><p><b>Notre processus de recrutement<\/b><\/p><p>1. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>2. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>3. Entretien de validation (30 minutes) : une discussion approfondie avec le responsable recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p>\u00a0<\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"R1769817\",\"location\":\"Antananarivo, Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T18:10:43.616+08:00\",\"created_at\":\"2026-10-05T18:07:34.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-FUTURA-Andranomena\/Charg-de-recrutement--F-H----Antananarivo---Bilingue-Franais-anglais_R1769817\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-TANAS-01\",\"wid\":\"0ee2e7446272101d479d706bfc2f0000\",\"descriptor\":\"MDG Antananarivo - Zone FUTURA Andranomena\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mamyrindra.arisonrasoloharivony@concentrix.com\"},\"first_name\":\"Arison Rasoloharivony, Mamy Rindra\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102564103\",\"wid\":\"da7d7d2449a2101032b52525ed4b0000\",\"descriptor\":\"Mamy Rindra Arison Rasoloharivony (102564103)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389712\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-FUTURA-Andranomena\/Charg-de-recrutement--F-H----Antananarivo---Bilingue-Franais-anglais_R1769817\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-FUTURA-Andranomena\/Charg-de-recrutement--F-H----Antananarivo---Bilingue-Franais-anglais_R1769817\/apply\",\"job_requisition_id\":\"R1769817\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mamyrindra.arisonrasoloharivony@concentrix.com\"},\"first_name\":\"Mamy Rindra Arison Rasoloharivony (102564103)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1769817\",\"wid\":\"45f7a8b1ce15103434f16fdcdbc80000\",\"descriptor\":\"Charg\u00e9 de recrutement (F\/H) \u2013 Antananarivo \u2013 Bilingue Fran\u00e7ais\/anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"890\",\"campaign_id\":\"27430\",\"campaign_title\":\"Trainer II R1769832\",\"campaign_type\":\"job_application\",\"job_title\":\"Formateur(trice) en langue allemande (F\/H) \u2013 Antananarivo\",\"street\":\"MDG Antananarivo - Andraharo Zone Galaxy\",\"address\":\"MDG Antananarivo - Andraharo Zone Galaxy\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/p><br \/><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><br \/><p><b>Votre mission en tant que formateur(trice) en langue allemande<\/b><\/p><p>Nous recherchons un(e) Formateur(trice) en langue allemande pour pr\u00e9parer nos futurs talents aux m\u00e9tiers du BPO et les accompagner vers l\u2019obtention d\u2019une certification de niveau B2 en allemand.<\/p><p>Vous aurez pour missions de :<\/p><p>\u2022 Concevoir et animer des formations en allemand adapt\u00e9es au niveau des apprenants<\/p><p>\u2022 Pr\u00e9parer et accompagner les apprenants jusqu\u2019\u00e0 l\u2019obtention d\u2019une certification B2<\/p><p>\u2022 D\u00e9velopper leurs comp\u00e9tences \u00e0 l\u2019oral et \u00e0 l\u2019\u00e9crit dans un contexte professionnel<\/p><p>\u2022 Les pr\u00e9parer aux m\u00e9tiers de la relation client : appels, emails, traitement des demandes et gestion des r\u00e9clamations<\/p><p>\u2022 Organiser des mises en situation et exercices pratiques proches des r\u00e9alit\u00e9s du m\u00e9tier<\/p><p>\u2022 \u00c9valuer r\u00e9guli\u00e8rement leur niveau, suivre leur progression et adapter l\u2019accompagnement si n\u00e9cessaire<\/p><p>\u2022 Transmettre les codes culturels et professionnels allemands afin de faciliter les \u00e9changes dans un environnement germanophone<\/p><br \/><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p>R\u00e9mun\u00e9ration et avantages :<\/p><p>\u2022 Un contrat CDI de 40 heures par semaine<\/p><p>\u2022 Une prime variable selon vos r\u00e9sultats<\/p><p>\u2022 Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/p><p>\u2022 Un acc\u00e8s \u00e0 la cantine et au transport du personnel<\/p><br \/><p>Conditions de travail optimales :<\/p><p>\u2022 Une formation continue pour le d\u00e9veloppement de vos comp\u00e9tences.<\/p><p>\u2022 Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/p><p>\u2022 Des perspectives d\u2019\u00e9volution professionnelle.<\/p><br \/><p><b>Le profil recherch\u00e9<\/b><\/p><p>Nous recherchons des talents qui :<\/p><p>\u2022 D\u00e9tiennent une certification officielle de niveau C1 en allemand <\/p><p>\u2022 Ont une r\u00e9elle app\u00e9tence pour la formation et la transmission de connaissances <\/p><p>\u2022 Ont une premi\u00e8re exp\u00e9rience dans la formation linguistique<\/p><p>\u2022 Font preuve de p\u00e9dagogie, d\u2019\u00e9coute et d\u2019adaptabilit\u00e9 <\/p><p>\u2022 Savent cr\u00e9er des formations pratiques, interactives et adapt\u00e9es aux diff\u00e9rents niveaux <\/p><p>\u2022 Ont id\u00e9alement v\u00e9cu, \u00e9tudi\u00e9 ou travaill\u00e9 en Allemagne et connaissent bien la culture et les codes professionnels allemands<\/p><p>Une connaissance de la relation client ou du secteur BPO serait un plus.<\/p><br \/><p><b>Notre processus de recrutement<\/b><\/p><p>1. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>2. Test de langue : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>3. Entretien de validation (30 minutes) : une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture<\/p><br \/><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent <\/p>\",\"ats_external_id\":\"R1769832\",\"location\":\"Antananarivo, Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T18:10:43.544+08:00\",\"created_at\":\"2026-10-05T18:07:34.507+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Formateur-trice--en-langue-allemande--F-H----Antananarivo_R1769832\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-TITAN-01\",\"wid\":\"d400e09d53be101d47a03da815d20000\",\"descriptor\":\"MDG Antananarivo - Andraharo Zone Galaxy\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mamyrindra.arisonrasoloharivony@concentrix.com\"},\"first_name\":\"Arison Rasoloharivony, Mamy Rindra\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102564103\",\"wid\":\"da7d7d2449a2101032b52525ed4b0000\",\"descriptor\":\"Mamy Rindra Arison Rasoloharivony (102564103)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Formateur-trice--en-langue-allemande--F-H----Antananarivo_R1769832\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Formateur-trice--en-langue-allemande--F-H----Antananarivo_R1769832\/apply\",\"job_requisition_id\":\"R1769832\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arisoaezaha.ramamonjindraibe@concentrix.com\"},\"first_name\":\"Arisoa Ezaha Ramamonjindraibe (102551979)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1769832\",\"wid\":\"bdbd6c78c2cb103436b37a45163e0000\",\"descriptor\":\"Formateur(trice) en langue allemande (F\/H) \u2013 Antananarivo\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"891\",\"campaign_id\":\"27426\",\"campaign_title\":\"Sr. Specialist, Regional Marketing R1769795\",\"campaign_type\":\"job_application\",\"job_title\":\"Amazon Digital Content Specialist (Remote)\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p>Are you passionate about eCommerce, Amazon marketplaces, and creating best-in-class digital product content?<\/p><p>We&#39;re looking for an <b>Amazon Digital Content Specialist<\/b> to join our growing team and support the execution, optimization, and management of digital product content across Amazon marketplaces for globally recognized consumer brands including:<\/p><p>&#x1f30d; <b>Osprey<\/b> - Premium outdoor and adventure equipment<br \/>&#x1f374; <b>OXO<\/b> - Innovative kitchen and household essentials trusted worldwide<br \/>\u26a1 <b>Braun<\/b> - Global leader in grooming and personal care solutions<\/p><p>This role offers an exciting opportunity to work at the centre of Amazon content execution, ensuring customers receive an outstanding digital shopping experience through accurate, engaging, and optimized product content.<\/p><p>You will work closely with Digital Marketing, eCommerce, Creative, and Brand teams to maintain product listings, launch new products, localize content for multiple markets, and continuously improve content quality and conversion performance.<\/p><p>If you&#39;re detail-oriented, digitally minded, and passionate about eCommerce content, we&#39;d love to hear from you.<\/p><p><b>What You&#39;ll Be Doing<\/b><\/p><p><b>&#x1f6d2; Manage Amazon Product Content<\/b><\/p><ul><li>Create, update, and maintain product listings across Amazon EMEA marketplaces and other platforms as needed.<\/li><li>Upload and manage product detail page content, including titles, bullet points, descriptions, images, videos, and A&#43; Content.<\/li><li>Support Amazon Brand Store updates and content enhancements.<\/li><li>Ensure content meets Amazon best practices and brand guidelines.<\/li><li>Execute product launches, catalogue updates, and content refreshes.<\/li><\/ul><p><b>&#x1f4c8; Optimize Content Performance<\/b><\/p><ul><li>Conduct regular content audits to identify content gaps, inconsistencies, and opportunities for improvement.<\/li><li>Monitor listing health and resolve content-related issues, suppressed listings, and catalogue errors.<\/li><li>Improve product detail pages to enhance discoverability, customer engagement, and conversion.<\/li><li>Use marketplace insights and performance data to recommend content improvements.<\/li><\/ul><p><b>&#x1f30d; Support Localization &amp; Content Deployment<\/b><\/p><ul><li>Coordinate content localization across multiple EMEA markets.<\/li><li>Adapt and maintain content for regional marketplace requirements.<\/li><li>Review translated content to ensure accuracy, consistency, and brand compliance.<\/li><li>Partner with internal stakeholders to deploy content updates across multiple brands and countries.<\/li><\/ul><p><b>&#x1f3a8; Digital Asset &amp; Content Operations<\/b><\/p><ul><li>Manage product images and digital assets from approved content repositories.<\/li><li>Support visual asset localization and content adaptation using tools such as Figma.<\/li><li>Organize and maintain content libraries and project documentation.<\/li><li>Ensure all digital assets meet retailer and platform specifications.<\/li><\/ul><p><b>&#x1f91d; Cross-Functional Collaboration<\/b><\/p><ul><li>Partner with Digital Marketing, Brand, Creative, and eCommerce teams.<\/li><li>Support seasonal campaigns, product launches, and marketplace initiatives.<\/li><li>Track project deliverables and manage multiple priorities simultaneously.<\/li><li>Contribute to process improvements and operational excellence initiatives.<\/li><\/ul><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Skills &amp; Experience<\/b><\/p><p>\u2705 1-3 years of experience in eCommerce, Digital Content, Marketplace Content, Content Operations, or Digital Marketing<\/p><p>\u2705 Hands-on experience managing Amazon product listings and content<\/p><p>\u2705 Experience with Amazon Vendor Central\/Amazon Seller Central<\/p><p>\u2705 Strong understanding of Amazon product detail pages, A&#43; Content, product variations, and catalogue management<\/p><p>\u2705 Experience executing content updates across marketplaces or retailer platforms<\/p><p>\u2705 Strong attention to detail and quality control<\/p><p>\u2705 Excellent organizational and project management skills<\/p><p>\u2705 Ability to manage multiple brands and projects simultaneously<\/p><p>\u2705 Strong analytical and problem-solving skills<\/p><p>\u2705 Excellent English communication skills (C1 level)<\/p><p><b>Nice to Have<\/b><\/p><p>\u2795 Experience with Amazon Brand Stores<\/p><p>\u2795 Experience supporting DTC eCommerce platforms and Shopify<\/p><p>\u2795 Experience using Figma<\/p><p>\u2795 Experience with content localization and translation workflows<\/p><p>\u2795 Experience working with international consumer brands<\/p><p><b>Why Join Us?<\/b><\/p><p>&#x1f31f; Work With Market-Leading Brands<\/p><p>This is an opportunity to play a key role in shaping how customers discover and engage with internationally recognized brands across Amazon and other digital commerce channels.<\/p><p>You&#39;ll gain hands-on experience across multiple markets while helping ensure world-class digital content experiences for consumers.<\/p><p><b>What We Offer<\/b><\/p><p>\u2705 Competitive salary<\/p><p>\u2705 Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). 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Unit No. 601 6th Flr Part C, Maximus 2A\",\"address\":\"IND Hyderabad - Unit No. 601 6th Flr Part C, Maximus 2A\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<p><span style=\\\"color:#242424\\\"><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<br \/><br \/>Job Description \u2013 Subject matter expert<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>Essential Functions\/Core Responsibilities<\/span><\/span><\/p><ul><li><span style=\\\"color:#242424\\\">Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/span><\/li><li><span style=\\\"color:#242424\\\">Assist in driving metrics of the team<\/span><\/li><li><span style=\\\"color:#242424\\\">Monitor closure of service levels regularly.<\/span><\/li><li><span style=\\\"color:#242424\\\">Ensure prompt escalations to Team Captain.<\/span><\/li><li><span style=\\\"color:#242424\\\">Supervise team in the absence of the Team Captain.<\/span><\/li><li><span style=\\\"color:#242424\\\">Monitor performance and quality scores of team.<\/span><\/li><li><span style=\\\"color:#242424\\\">Take production calls as well as escalated calls.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span><br \/>Essential Functions\/Core Responsibilities<\/span><\/span><\/p><ul><li><span style=\\\"color:#242424\\\">Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/span><\/li><li><span style=\\\"color:#242424\\\">Assist in driving metrics of the team<\/span><\/li><li><span style=\\\"color:#242424\\\">Monitor closure of service levels regularly.<\/span><\/li><li><span style=\\\"color:#242424\\\">Ensure prompt escalations to Team Captain.<\/span><\/li><li><span style=\\\"color:#242424\\\">Supervise team in the absence of the Team Captain.<\/span><\/li><li><span style=\\\"color:#242424\\\">Monitor performance and quality scores of team.<\/span><\/li><li><span style=\\\"color:#242424\\\">Take production calls as well as escalated calls.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>Career Framework Role\u00a0<\/span><\/span><\/p><ul><li><span style=\\\"color:#242424\\\">Work autonomously within established procedures and practices; seek guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0<\/span><\/li><li><span style=\\\"color:#242424\\\">Does not have any outstanding disciplinary, attendance, or performance issues.\u00a0<\/span><\/li><li><span style=\\\"color:#242424\\\">Analyze process-related problems and suggest possible solutions.\u00a0<\/span><\/li><li><span style=\\\"color:#242424\\\">Guide and train junior team member and facilitate their work.\u00a0<\/span><\/li><li><span style=\\\"color:#242424\\\">Demonstrate mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0<\/span><\/li><li><span style=\\\"color:#242424\\\">Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span><b>\u00a0<\/b><\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h2><p><b>\u00a0<\/b><\/p><p><b>Job Description: SME, Operations \u2013 Fraud Voice<\/b><\/p><p><i>This role focuses on live phone escalations, real-time transaction verification, and immediate account containment.<\/i><\/p><ul><li><b>Position:<\/b> SME, Operations (Fraud Voice)<\/li><li><b>Job Location:<\/b> Hyderabad<\/li><li><b>Total Experience:<\/b> 5&#43; Years<\/li><li><b>Relevant Experience:<\/b> 2&#43; Years in Fraud Voice Operations (Customer-facing Fraud Inbound\/Outbound)<\/li><\/ul><p><b>Key Responsibilities<\/b><\/p><ul><li><b>Live Escalation Handling:<\/b> Take over real-time de-escalation calls from customers querying suspicious account activities or blocked transactions.<\/li><li><b>Voice Floor Support:<\/b> Provide live support on the floor to assist agents in asking the right probing questions during high-risk calls.<\/li><li><b>Call Quality &amp; Metrics:<\/b> Assist in driving customer-centric metrics, including <b>Customer Satisfaction (CSAT), Average Handling Time (AHT), and First Contact Resolution (FCR)<\/b>.<\/li><li><b>Risk Containment:<\/b> Ensure agents execute immediate containment steps flawlessly (e.g., blocking cards, freezing accounts) to stop active fraud.<\/li><li><b>Coaching &amp; Call Calibration:<\/b> Conduct side-by-side coaching sessions and calibrate calls with Quality Assurance to improve agent communication and compliance.<\/li><\/ul><p><b>Domain-Specific Knowledge and Skills<\/b><\/p><ul><li><b>Customer Interaction:<\/b> Exceptional verbal communication, active listening, and strong de-escalation skills when dealing with distressed fraud victims.<\/li><li><b>Suspicious Activity Probing:<\/b> Ability to verify transactions effectively while balancing risk mitigation and friction-free customer experience.<\/li><li><b>Account Takeover Response:<\/b> Mastery in handling live security\/identity checks to confirm unauthorized account access patterns.<\/li><li><b>Email &amp; Call Etiquette:<\/b> Perfect phone etiquettes and crisp professional communication for documenting account history post-call.<\/li><\/ul><p>\u00a0<\/p><p><b>Educational qualification:<\/b> Any Graduate or Masters<\/p><p>\u00a0<\/p><p><b>Disclaimer: -<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Esta es tu oportunidad de formar parte de un equipo global donde podr&aacute;s utilizar tus habilidades ling&uuml;&iacute;sticas para crear experiencias excepcionales para los clientes. \ud83c\udf0e<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Servicio al Cliente Biling&uuml;e<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes en ingl&eacute;s y espa&ntilde;ol v&iacute;a llamada, chat o correo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Solucionar problemas con enfoque profesional y emp&aacute;tico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Documentar casos siguiendo los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario competitivo + bono por idioma<br \/>\u2705 Capacitaci&oacute;n continua<br \/>\u2705 Contrato permanente con prestaciones<br \/>\u2705 Trabajo presencial<br \/>\u2705 Cultura diversa e inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Ingl&eacute;s conversacional (m&iacute;nimo B2)<br \/>Bachillerato completo<br \/>Disponibilidad de horarios<br \/>Experiencia no obligatoria, pero es un plus<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Estamos listos para conocerte! 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Technical Support Engineer II provides end user support across the organization\u2019s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair\/replace\/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h2><p>\u00a0<\/p><p><b>1. Job Description: Sr. SME, Operations \u2013 Fraud Back Office<\/b><\/p><p><i>This role focuses on processing, chargeback logic, fund recoveries, and analyzing fraud trends.<\/i><\/p><p><b>Position:<\/b> SME, Operations (Fraud Back Office)<\/p><p><b>Job Location:<\/b> Hyderabad<\/p><p><b>Total Experience:<\/b> 5&#43; Years<\/p><p><b>Relevant Experience:<\/b> 2&#43; Years in Fraud Back Office (Application Fraud, Disputes, or Recoveries)<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><b>Queue &amp; Floor Support:<\/b> Provide real-time operational floor support and complex case guidance to backend processing agents.<\/li><li><b>Metric &amp; SLA Ownership:<\/b> Assist the Team Leader in driving core backend metrics, focusing heavily on <b>SLA turnaround time, case accuracy, and quality scores<\/b>.<\/li><li><b>Root Cause Analysis (RCA):<\/b> Analyze high-value leakage patterns, recurring fraud trends, and dispute errors to recommend process improvements.<\/li><li><b>Escalation Processing:<\/b> Handle end-to-end complex fraud claims, financial write-off validations, and high-priority back-office escalations.<\/li><li><b>Grooming &amp; Nesting:<\/b> Mentor new hires during nesting, providing hyper-care support to minimize operational errors and financial exposure.<\/li><\/ul><p><b>Domain-Specific Knowledge and Skills<\/b><\/p><ul><li><b>Application &amp; ID Fraud:<\/b> Strong processing knowledge of first-party and third-party identity fraud detection during digital onboarding.<\/li><li><b>Disputes &amp; Chargebacks:<\/b> Deep understanding of network rules (Visa\/Mastercard) for card-present and card-not-present (CNP) chargeback cycles.<\/li><li><b>Fraud Recovery:<\/b> Proven experience in fund mitigation, tracking fraudulent transfers, and initiating recalls with beneficiary banks to minimize net losses.<\/li><li><b>Tools &amp; Analytics:<\/b> High proficiency in backend transaction monitoring queues, data tools, Excel, and PowerPoint.<\/li><\/ul><p><b>2. Job Description: Sr. SME, Operations \u2013 Fraud Voice<\/b><\/p><p><i>This role focuses on live phone escalations, real-time transaction verification, and immediate account containment.<\/i><\/p><p><b>Position:<\/b> SME, Operations (Fraud Voice)<\/p><p><b>Job Location:<\/b> Hyderabad<\/p><p><b>Total Experience:<\/b> 5&#43; Years<\/p><p><b>Relevant Experience:<\/b> 2&#43; Years in Fraud Voice Operations (Customer-facing Fraud Inbound\/Outbound)<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><b>Live Escalation Handling:<\/b> Take over real-time de-escalation calls from customers querying suspicious account activities or blocked transactions.<\/li><li><b>Voice Floor Support:<\/b> Provide live support on the floor to assist agents in asking the right probing questions during high-risk calls.<\/li><li><b>Call Quality &amp; Metrics:<\/b> Assist in driving customer-centric metrics, including <b>Customer Satisfaction (CSAT), Average Handling Time (AHT), and First Contact Resolution (FCR)<\/b>.<\/li><li><b>Risk Containment:<\/b> Ensure agents execute immediate containment steps flawlessly (e.g., blocking cards, freezing accounts) to stop active fraud.<\/li><li><b>Coaching &amp; Call Calibration:<\/b> Conduct side-by-side coaching sessions and calibrate calls with Quality Assurance to improve agent communication and compliance.<\/li><\/ul><p><b>Domain-Specific Knowledge and Skills<\/b><\/p><ul><li><b>Customer Interaction:<\/b> Exceptional verbal communication, active listening, and strong de-escalation skills when dealing with distressed fraud victims.<\/li><li><b>Suspicious Activity Probing:<\/b> Ability to verify transactions effectively while balancing risk mitigation and friction-free customer experience.<\/li><li><b>Account Takeover Response:<\/b> Mastery in handling live security\/identity checks to confirm unauthorized account access patterns.<\/li><li><b>Email &amp; Call Etiquette:<\/b> Perfect phone etiquettes and crisp professional communication for documenting account history post-call.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<b>Educational qualification<\/b>: Any Graduate or Masters<br \/>\u00a0<\/p><p><b>Disclaimer:<\/b> -<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p>\",\"ats_external_id\":\"R1769790\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T16:10:31.894+08:00\",\"created_at\":\"2026-10-05T16:05:49.022+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mzk4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Sr-SME--Operations_R1769790\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-07\",\"wid\":\"b5f3130d28961025c3ad465cd1630000\",\"descriptor\":\"IND Hyderabad - Unit No. 201 2nd Flr Building 4 at K-Raheja, Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"narsingam.kompelly@concentrix.com\"},\"first_name\":\"Kompelly, Narsingam\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102008599\",\"wid\":\"f81830f171380107b2408d9c9b920000\",\"descriptor\":\"Narsingam Kompelly (102008599)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389673\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Sr-SME--Operations_R1769790\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Sr-SME--Operations_R1769790\/apply\",\"job_requisition_id\":\"R1769790\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"venkatesh.venkatesh1@concentrix.com\"},\"first_name\":\"Venkatesh Sankar (103569353)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1769790\",\"wid\":\"6e634402a5cb10342fd25f75079e0000\",\"descriptor\":\"Sr. SME, Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"620\",\"campaign_id\":\"406\",\"campaign_title\":\"NL - Bol - Rotterdam - 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker bol \/ Rotterdam \/ parttime\",\"street\":\"Weena 505\",\"address\":\"Weena 505\",\"city\":\"Rotterdam\",\"state\":\"Zuid-Holland\",\"postal_code\":\"3013 AL\",\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team klantenservicemedewerkers voor Bol in hartje Rotterdam, naast het CS.\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Klantenservicemedewerker BOL Rotterdam<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ben jij sociaal, oplossingsgericht en klaar om impact te maken? Dan hebben wij jouw next step. Voor het bol team in Rotterdam zoeken we een <strong>game-changer<\/strong> die energie krijgt van klantcontact en altijd n&eacute;t dat stapje extra zet.<\/p>\\n<h2>Wat ga je doen?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Jij bent degene die klanten blij maakt. Of het nu gaat om een vraag over een bestelling, betaling of product: jij staat klaar via <strong>chat, e-mail en telefoon<\/strong>. Met jouw persoonlijke aanpak en positieve vibe zorg jij voor een service-ervaring die klanten niet snel vergeten.<\/p>\\n<h2>Wat levert het jou op?<\/h2>\\n<ul>\\n<li><strong>&euro;15,28 per uur<\/strong> als je 21 jaar of ouder bent<\/li>\\n<li>Een <strong>goede pensioenregeling<\/strong><\/li>\\n<li>Werken op een <strong>centrale locatie in hartje Rotterdam<\/strong><\/li>\\n<li>Toegang tot <strong>Concentrix University<\/strong> om jezelf verder te ontwikkelen<\/li>\\n<li>Een gezellige werksfeer met fijne collega&rsquo;s<\/li>\\n<li><strong>Groeikansen<\/strong> binnen het team en het bedrijf<\/li>\\n<\/ul>\\n<h2>Wat zoeken we in jou?<\/h2>\\n<ul>\\n<li>\ud83c\udf93 Je hebt minimaal een <strong>mbo-diploma<\/strong> of vergelijkbaar niveau<\/li>\\n<li>\u23f0 Je bent flexibel beschikbaar van <strong>maandag t\/m zondag tussen 08:00 en 23:00 uur<\/strong><\/li>\\n<li>\ud83d\udcda Je kunt <strong>twee weken een fulltime training<\/strong> volgen.<\/li>\\n<li>\ud83d\udde3\ufe0f Je spreekt en schrijft <strong>vloeiend Nederlands<\/strong> en kunt ook goed uit de voeten in het <strong>Engels<\/strong><\/li>\\n<li>\ud83c\udf1f Je bent klantgericht, denkt in oplossingen en houdt van aanpakken<\/li>\\n<li>\ud83d\udc42 Je luistert goed en pikt snel op wat iemand nodig heeft<\/li>\\n<li>\ud83d\udcbb Je bent handig met computers en leert snel nieuwe systemen<\/li>\\n<li>\ud83d\udd04 Multitasken? Daar draai jij je hand niet voor om<\/li>\\n<\/ul>\\n<h2>Why you&rsquo;ll love it here<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Je start met een <strong>volledig betaalde training<\/strong>, zodat je met vertrouwen aan de slag gaat. Daarna krijg je de ruimte om te groeien, skills te bouwen en jezelf verder te ontwikkelen. Hier ben je niet zomaar een medewerker &mdash; jij bent een echte <strong>game-changer<\/strong>.<\/p>\\n<h2>Klaar om te starten?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Solliciteer direct<\/strong> en ontdek hoe jij het verschil kunt maken binnen het bol team in Rotterdam.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><span data-contrast=\\\"none\\\">&nbsp;Solliciteer meteen via de knop hieronder of <\/span><span data-contrast=\\\"none\\\">of&nbsp;neem voor meer informatie contact op met&nbsp;Jeanine Pontier:&nbsp;jeanine.pontier<\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;- 0620436628.&nbsp;<\/span><span data-contrast=\\\"none\\\">We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-406\",\"location\":\"Rotterdam, Zuid-Holland\",\"job_type\":\"part_time\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-05T15:07:36.047+02:00\",\"created_at\":\"2026-10-05T15:00:41.476+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1649\",\"campaign_id\":\"1165\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1769793\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Customer Service Representative in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Customer Service Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> on our team, you will:\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<br \/>- Understand and comply with administrative duties including holiday, sickness and overtime\u00a0<br \/>- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in Danish and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>- Experience in the automotive industry\u00a0<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: Monday to Friday 08:00 to 18:00\u00a0<br \/>- Salary 21 700 euros gross\/year &#43; up to 2000 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At <\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u202f<\/span><\/i><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly experienced Senior People Science Consultant to serve as a trusted advisor to senior HR and business leaders. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><br \/><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Bilingual R1769527\",\"campaign_type\":\"job_application\",\"job_title\":\"gente de Servicio al Cliente - Mercado espa\u00f1ol con catal\u00e1n o euskera - Industria Farmac\u00e9utica IS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<br \/><p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><br \/><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><br \/><p>Si buscas crecer, como\u00a0<b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.\u00a0<\/p><br \/><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><br \/><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><br \/><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><br \/><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><br \/><p>Como\u00a0<b>Asesor de Servicio al Cliente\u00a0<\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas del cliente (farmac\u00e9uticos)\u00a0<br \/>-\u00a0Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.\u00a0\u00a0<br \/>- Brindar una excelente calidad en su atenci\u00f3n al cliente.\u00a0<\/p><br \/><p><b>Tus competencias\u00a0<\/b><\/p><br \/><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><br \/><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><br \/><p>- Cuentas con un nivel biling\u00fce de castellano y euskera o catalan<br \/>- Eres una persona din\u00e1mica y responsable\u00a0<br \/>- Tienes buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres puntual, agil y con ganas de trabajar\u00a0<br \/>- Puedes trabajo en equipo\u00a0<br \/>- Cuentas con conocimientos de ofim\u00e1tica a nivel usuario m\u00ednimo\u00a0<\/p><br \/><p><b>Sera un plus si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con conocimientos en SAP\u00a0<br \/>- Tienes conocimientos en el sector farmac\u00e9utico o entorno sanitario\u00a0<\/p><br \/><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><br \/><p><b>Lo que ofrecemos\u00a0<\/b><\/p><br \/><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><br \/><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h con horario rotativo de lunes a viernes 09:00- 18:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 19.623,94 euros brutos &#43; hasta 720 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><br \/><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><br \/><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><br \/><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el <\/i><\/p><p><i>\u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p>R1769527<\/p>\",\"ats_external_id\":\"R1769527\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-06T14:05:04.915+02:00\",\"created_at\":\"2026-10-02T18:04:56.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTYz?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTYz\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1769520\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (English - speaking) On-site MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game - changing career\u00a0<\/b><\/p><br \/><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant<\/b>\u00a0<b>in Barcelona (on-site),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>As a<b>\u00a0Fashion Support Consultant <\/b>on our team, you will:\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.<br \/>- Log call details onto call management systems and provide response and resolution within SLA.<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.<br \/>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.<br \/>- Understand and comply with administrative duties\u00a0<\/p><br \/><p><b>\u00a0Your qualifications\u00a0\u00a0<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><br \/><p><b>\u00a0Concentrix\u00a0is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in English<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution<br \/>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/p><br \/><p><b>It will be a\u00a0plus if you have:\u00a0<\/b><\/p><p>- Sales experience\u00a0\u00a0<\/p><br \/><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b><\/p><br \/><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 15:00 - 00:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus<br \/>- Great office location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) On-site MX01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"2173\",\"campaign_id\":\"req-2fccca525f1576ba\",\"campaign_title\":\"Technical Support Representative (Remote) Repr\u00e9sentant du support technique (t\u00e9l\u00e9travail)\",\"campaign_type\":null,\"job_title\":\"Technical Support Representative (Remote) Repr\u00e9sentant du support technique (t\u00e9l\u00e9travail)\",\"street\":null,\"address\":null,\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Technical Support Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Tech Support Representative (remote), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Tech Support Representative, you will:<\/p><ul><li><p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.<\/p><\/li><li><p>Handle inbound calls with Pro Support customers to solve software issues (issues with applications, and operating systems) and hardware issues.<\/p><\/li><li><p>Utilize your resources to perform the appropriate troubleshooting to either resolve the problem or set up a service to replace defective hardware.<\/p><\/li><li><p>Provide top-tier customer service to customers ensuring they understand the solutions we\u2019re working to provide, understand next steps, and feel that their issues have been cared for and that we truly value them as a customer<\/p><\/li><li><p>Meet our efficiency targets in being able to complete these follow-up tasks in a reasonable amount of time to ensure you\u2019re available to handle inbound calls for most of the day<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Tech Support Representative role include:<\/p><ul><li><p>First-rate technical\/customer focus, phone etiquette and work ethic<\/p><\/li><li><p>Strong ability to multi task is a must<\/p><\/li><li><p>Ability to work under pressure with calmness and composure<\/p><\/li><li><p>Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures<\/p><\/li><li><p>Case management experience is an asset<\/p><\/li><li><p>At least 1 year of experience providing technical support<\/p><\/li><li><p>Excellent written communication skills in English<\/p><\/li><li><p>High school or University graduate<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $22\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant du support technique \u00e0 distance ! Nous recherchons des passionn\u00e9s de changement de jeu pour offrir des exp\u00e9riences clients exceptionnelles et des solutions \u00e0 l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer avec une entreprise du Fortune 500 dot\u00e9e d'une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PORT\u00c9E PAR TOI<\/strong><\/p><p>Cherchez-vous un changement de carri\u00e8re au sein d'une organisation mondiale tourn\u00e9e vers l'avenir, qui favorise une v\u00e9ritable culture inclusive, centr\u00e9e sur les personnes et un v\u00e9ritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise du Fortune 500 qui remporte<strong> chaque ann\u00e9e les prix \u00ab Meilleurs lieux de travail<\/strong> du monde \u00bb, \u00ab <strong>Meilleure culture d'entreprise<\/strong> \u00bb et \u00ab <strong>Meilleures entreprises pour la croissance de carri\u00e8re<\/strong> \u00bb ? Alors un poste de repr\u00e9sentant du support technique chez Concentrix est l'endroit id\u00e9al pour vous !<\/p><p>&nbsp;<\/p><p>En tant que repr\u00e9sentant du support technique (\u00e0 distance), vous rejoindrez une \u00e9quipe organiquement diversifi\u00e9e venue du monde entier, o\u00f9 tous les membres contribuent et soutiennent mutuellement leur succ\u00e8s et leur bien-\u00eatre, fiers d'\u00eatre unis en tant que \u00ab r\u00e9volutionnaires \u00bb. Ensemble, nous sommes le partenaire intelligent de transformation des marques les plus connues au monde, offrant une exp\u00e9rience client exceptionnelle gr\u00e2ce \u00e0 une innovation technologique.<\/p><p><strong>\u00c9VOLUTION PROFESSIONNELLE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p><br>C'est une excellente occasion de r\u00e9imaginer un tout nouveau parcours professionnel et de se faire des \u00ab amis pour la vie \u00bb en m\u00eame temps. Nous vous donnerons toute la formation, Des technologies et du soutien continu dont vous aurez besoin pour r\u00e9ussir. De plus, chez Concentrix, il existe un v\u00e9ritable potentiel de croissance professionnelle (et personnelle). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus de l'int\u00e9rieur ! C'est pourquoi nous proposons une gamme de programmes d'apprentissage et de d\u00e9veloppement du leadership gratuits, con\u00e7us pour vous orienter vers le type de carri\u00e8re que vous avez toujours imagin\u00e9.<\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p>&nbsp;<\/p><p>En tant que repr\u00e9sentant du support technique, vous devrez :<\/p><ul><li><p>Accueillez les clients de mani\u00e8re courtoise, amicale et professionnelle en suivant des proc\u00e9dures convenues.<\/p><\/li><li><p>G\u00e9rer les appels entrants avec les clients Pro Support pour r\u00e9soudre des probl\u00e8mes logiciels (probl\u00e8mes d'applications et de syst\u00e8mes d'exploitation) et mat\u00e9riels.<\/p><\/li><li><p>Utilisez vos ressources pour effectuer le d\u00e9pannage appropri\u00e9 afin soit de r\u00e9soudre le probl\u00e8me, soit de mettre en place un service pour remplacer le mat\u00e9riel d\u00e9fectueux.<\/p><\/li><li><p>Fournir un service client de premier ordre aux clients, en veillant \u00e0 ce qu'ils comprennent les solutions que nous proposons, qu'ils comprennent les prochaines \u00e9tapes, qu'ils estiment que leurs probl\u00e8mes ont \u00e9t\u00e9 pris en charge et que nous les valorisons vraiment en tant que clients<\/p><\/li><li><p>Atteignez nos objectifs d'efficacit\u00e9 en pouvant accomplir ces t\u00e2ches de suivi dans un d\u00e9lai raisonnable afin d'\u00eatre disponible pour g\u00e9rer les appels entrants la majeure partie de la journ\u00e9e<\/p><\/li><li><p>Offrez des exp\u00e9riences clients expertes... avec le sourire.<\/p><\/li><\/ul><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9 et votre v\u00e9ritable compassion apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction client. Parmi les autres qualifications de notre r\u00f4le de Repr\u00e9sentant du Support Technique :<\/p><ul><li><p>Un excellent c\u00f4t\u00e9 technique\/client, l'\u00e9tiquette t\u00e9l\u00e9phonique et l'\u00e9thique de travail<\/p><\/li><li><p>Une forte capacit\u00e9 \u00e0 faire plusieurs choses \u00e0 la fois est indispensable<\/p><\/li><li><p>Capacit\u00e9 \u00e0 travailler sous pression avec calme et sang-froid<\/p><\/li><li><p>Solides comp\u00e9tences en r\u00e9solution de probl\u00e8mes et en d\u00e9pannage utilisant des proc\u00e9dures op\u00e9rationnelles et diagnostiques<\/p><\/li><li><p>L'exp\u00e9rience en gestion de cas est un atout<\/p><\/li><li><p>Au moins 1 an d'exp\u00e9rience dans le support technique<\/p><\/li><li><p>Excellentes comp\u00e9tences en communication \u00e9crite en anglais<\/p><\/li><li><p>Dipl\u00f4m\u00e9 du lyc\u00e9e ou de l'universit\u00e9<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che rapide<\/p><\/li><li><p>D\u00e9sir d'apprendre de nouvelles technologies<\/p><\/li><\/ul><p><strong>QU'EST-CE QUE TU Y GAGNES<\/strong><\/p><p>L'un des Culture Beliefs de notre entreprise dit : \u00ab Nous d\u00e9fendons nos collaborateurs. \u00bb C'est pourquoi nous investissons significativement dans nos acteurs de la r\u00e9volution, notre infrastructure et nos capacit\u00e9s afin d'assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et dans votre d\u00e9veloppement personnel. Dans ce r\u00f4le, vous b\u00e9n\u00e9ficierez \u00e9galement de :<\/p><ul><li><p>Le salaire de base pour ce poste est de 22 $\/heure (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable), ainsi que des incitations correspondant \u00e0 la performance individuelle et de l'entreprise. Les salaires r\u00e9els varient en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de l'\u00e9ducation, de l'exp\u00e9rience et des comp\u00e9tences. Les avantages disponibles pour les employ\u00e9s \u00e9ligibles \u00e0 ce poste incluent l'assurance m\u00e9dicale, dentaire et visuelle, le programme d'aide aux employ\u00e9s complet (EAP), un r\u00e9gime d'\u00e9pargne retraite enregistr\u00e9, les cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que les jours de formation r\u00e9mun\u00e9r\u00e9s.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der au paiement \u00ab anticip\u00e9 \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et incitations bas\u00e9es sur la performance<\/p><\/li><li><p>Opportunit\u00e9s lucratives de primes de recommandation d'employ\u00e9s<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage avec des groupes organis\u00e9s sur les sujets suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (Handicap), Dynamique ((Neurodiversit\u00e9), Femmes dans la tech, OneEarth Champions, et plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour promouvoir un vous-m\u00eame en bonne sant\u00e9<\/p><\/li><li><p>Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant<\/p><\/li><li><p>Confort du t\u00e9l\u00e9travail<\/p><\/li><li><p>Des programmes et \u00e9v\u00e9nements qui soutiennent la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien communautaire<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, la Journ\u00e9e d'appr\u00e9ciation r\u00e9volutionnaire, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/p><\/li><\/ul><p><strong>R\u00c9IMAGINEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p>Si tout cela vous semble \u00eatre l'\u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de personnes qui changent la donne \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p>&nbsp;<\/p><p><strong>DISPONIBILIT\u00c9 DES EMPLOIS<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste de fa\u00e7on r\u00e9guli\u00e8re. Il s'agit actuellement d'un poste vacant existant et imm\u00e9diat ; cependant, nous envisageons \u00e9galement les candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p>&nbsp;<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-2fccca525f1576ba\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-02T15:14:34.848Z\",\"created_at\":\"2026-10-02T14:55:28.406Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5P09VH3BFWDVFPWR6KWJ4TJ5NKEEVCPJ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5P09VH3BFWDVFPWR6KWJ4TJ5NKEEVCPJ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1652\",\"campaign_id\":\"1156\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1769501\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (German-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as an <b>Customer Experience Specialist (onsite<\/b>), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Career growth and personal development<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As an <b>Customer Experience Specialist<\/b> on our team, you will:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product <br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction <br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences <br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams <br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects <br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Are bilingual or proficient in German and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies <br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors <br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele <br \/>- Demonstrate a strong interest in the automotive industry and premium products <br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers <br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction. <br \/><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time 39 hours\/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00<br \/>- Salary 22.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona <br \/>- Full paid training on the company and the project you&#39;ll be working on <br \/>- Career development programs, specialized courses<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Experience the best version of you!<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. 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Bilingual R1769493\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Experience Specialist (French-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an <b>Customer Experience Specialist (on-site<\/b>), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development<\/b>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><b>\u00a0<\/b><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p>As an <b>Customer Experience Specialist<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><br \/><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in French and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><br \/><p>- Full-time 39 hours\/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00<br \/>- Salary 19.623,94 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent \/ Kundenberater (m\/w\/d<\/strong><strong>)<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit<\/li>\\n<li>Standort: Hamm<\/li>\\n<li>Spannende Branchen<\/li>\\n<li>unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Hamm zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit.<\/strong><\/li>\\n<li><strong>Bis zu 30 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li><strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage nach Unternehmenszugeh&ouml;rigkeit.<\/strong><\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern und Spieleabende<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Germany GmbH<br \/>Unionstra&szlig;e 3, 59067 Hamm<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Career growth and personal development\u00a0\u00a0<\/b><\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>\u00a0\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>What you will do in this role\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands. \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Log call details onto call management systems and provide response and resolution within SLA. \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Maintain service and product knowledge and expertise associated with applications specific to individual customers. \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Escalate potential service issues initially with Mentor. \u00a0 \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Ensure contractual SLA is maintained. \u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Your qualifications\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Are proficient or bilingual in English<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS - Office\/ internet configuration\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Good disposition to work in a customer service environment\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Full-time 39 hours\/week, Monday - Friday from 9:00 to 18:00<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Temporary contract: Target End Date 31\/01\/2027<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Salary 19.623,94 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Central location in Barcelona with possibility of Hybrid mode after probation<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>- Career development programs, specialized courses \u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>\u00a0\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Build a Career You'll Be Proud Of.<\/strong><\/p>\\n<p>Looking for a role where you can help people, develop new skills and earn bonus for great performance?<\/p>\\n<p>Join Concentrix and become part of a supportive team helping customers of one of the UK's leading telecommunications providers. Every day, you'll help people resolve issues, get the most from their services and find solutions that fit their needs.<\/p>\\n<p>Whether you're experienced in customer service, retail, hospitality, care, sales or looking for a fresh challenge, we'll provide the training and support you need to succeed.<\/p>\\n<p><strong>Why Join Us?<\/strong><\/p>\\n<p>\u2705 &pound;26,520 salary paid monthly<\/p>\\n<p>\u2705 Uncapped monthly bonus<\/p>\\n<p>\u2705 Full paid training and ongoing coaching<\/p>\\n<p>\u2705 Clear career progression opportunities<\/p>\\n<p>\u2705 Discounted broadband, TV and mobile packages<\/p>\\n<p>\u2705 Family &amp; friends discounts<\/p>\\n<p>\u2705 Employee Assistance Programme<\/p>\\n<p>\u2705 Free onsite parking<\/p>\\n<p>\u2705 Inclusive and supportive workplace culture<\/p>\\n<p><strong>What You'll Be Doing<\/strong><\/p>\\n<p>As a Customer Sales, Service &amp; Technical Support Advisor, you'll support customers with:<\/p>\\n<ul>\\n<li>Billing and account enquiries<\/li>\\n<li>Mobile and broadband services<\/li>\\n<li>Technical troubleshooting and guidance<\/li>\\n<li>Contract renewals and upgrades<\/li>\\n<li>Payments and account management<\/li>\\n<li>Product and service information<\/li>\\n<\/ul>\\n<p>Every interaction is an opportunity to create a positive experience. You'll listen carefully, understand customer needs and provide personalised solutions that make a real difference.<\/p>\\n<p><strong>Helping Customers Get More From Their Services<\/strong><\/p>\\n<p>Using effective questioning and active listening skills, you'll uncover what's important to each customer and recommend products, services, upgrades or features that could enhance their experience.<\/p>\\n<p>Whether that's helping someone save money, gain access to additional features, improve connectivity or find a package that's a better fit for their lifestyle, you'll focus on solutions that genuinely add value.<\/p>\\n<p>This isn't about high-pressure selling. It's about understanding customer needs, building trust and helping people make informed decisions.<\/p>\\n<p>Alongside delivering great service, you'll work towards customer experience, quality and sales goals, with the opportunity to earn an uncapped monthly bonus based on your success.<\/p>\\n<p><strong>What We're Looking For<\/strong><\/p>\\n<p>We're interested in people, not perfect CVs.<\/p>\\n<p>You don't need telecommunications experience because we'll provide all the training you need.<\/p>\\n<p>You'll thrive in this role if you:<\/p>\\n<ul>\\n<li>Enjoy helping and connecting with others<\/li>\\n<li>Communicate clearly and build rapport easily<\/li>\\n<li>Take time to understand people's needs<\/li>\\n<li>Feel comfortable discussing products and services that may benefit customers<\/li>\\n<li>Enjoy working towards goals as part of a team<\/li>\\n<li>Have a positive and solution-focused mindset<\/li>\\n<li>Are comfortable using technology and learning new systems<\/li>\\n<li>Stay calm and supportive when resolving issues<\/li>\\n<\/ul>\\n<p>Experience in customer service, hospitality, retail, care, administration, contact centres or sales is welcome, but transferable skills and the right attitude are equally important.<\/p>\\n<p><strong>Training &amp; Development<\/strong><\/p>\\n<p>From day one, we'll invest in your success through:<\/p>\\n<ul>\\n<li>Comprehensive paid training<\/li>\\n<li>A supported nesting programme<\/li>\\n<li>Dedicated coaching and mentoring<\/li>\\n<li>Ongoing learning and development opportunities<\/li>\\n<li>Regular feedback and support<\/li>\\n<li>Clear career progression pathways<\/li>\\n<\/ul>\\n<p>Whether you're starting your career, returning to work, changing industries or looking to take the next step, we'll help you grow with us.<\/p>\\n<p><strong>What's In It For You?<\/strong><\/p>\\n<p><strong>Financial Rewards<\/strong><\/p>\\n<ul>\\n<li>&pound;26,520 annual salary<\/li>\\n<li>Uncapped monthly bonus<\/li>\\n<li>Monthly pay<\/li>\\n<li>Refer-a-Friend bonus scheme<\/li>\\n<\/ul>\\n<p><strong>Health &amp; Wellbeing<\/strong><\/p>\\n<ul>\\n<li>Employee Assistance Programme for you and your dependants<\/li>\\n<li>Emotional, legal and financial wellbeing support<\/li>\\n<li>Group Life Assurance<\/li>\\n<li>Pension scheme<\/li>\\n<li>Eyecare vouchers<\/li>\\n<li>Healthcare benefits after qualifying service<\/li>\\n<\/ul>\\n<p><strong>Lifestyle Benefits<\/strong><\/p>\\n<ul>\\n<li>28 days annual leave<\/li>\\n<li>Discounted broadband, TV and mobile packages<\/li>\\n<li>Family and friends discounts<\/li>\\n<li>Discounted gym membership<\/li>\\n<li>Employee discounts with leading brands<\/li>\\n<li>Free onsite parking<\/li>\\n<\/ul>\\n<p><strong>A Workplace Where Everyone Belongs<\/strong><\/p>\\n<p>At Concentrix, we're committed to creating a workplace where everyone feels welcomed, respected and valued.<\/p>\\n<p>We encourage applications from people of all backgrounds and experiences, including those returning to work, changing careers, entering the workplace for the first time or looking for a fresh start.<\/p>\\n<p>We believe diverse perspectives make us stronger and help us deliver better experiences for our customers.<\/p>\\n<p><strong>Working Hours<\/strong><\/p>\\n<ul>\\n<li>40 hours per week<\/li>\\n<li>5 days out of 7<\/li>\\n<li>Rotational shifts between <strong>8:00am and 9:00pm<\/strong><\/li>\\n<li>Monday to Sunday<\/li>\\n<\/ul>\\n<p><strong>Ready to Join Us?<\/strong><\/p>\\n<p>If you're looking for a role where you can learn, grow, earn bonus and make a real difference to customers every day, we'd love to hear from you.<\/p>\\n<p><strong>Apply today and discover what's next with Concentrix in Falkirk.<\/strong><\/p>\\n<p>At Concentrix, we believe great customer experiences start with supported employees. We&rsquo;re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer.<\/strong> We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.&nbsp;<\/p>\",\"ats_external_id\":\"3616544664\",\"location\":\"FALKIRK, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T23:59:12.754Z\",\"created_at\":\"2026-10-02T09:13:34.079Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"904\",\"campaign_id\":\"27310\",\"campaign_title\":\"Sr. Product Manager (TCF) R1769242\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Manager\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#000000\\\"><b>Title: Technical Product Manager<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Location: Preferred Bellevue, WA or Frisco, TX (Onsite - 3-4 days a week)<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">We are seeking an experienced <b>Technical Product Manager<\/b> to lead the strategy, development, and delivery of innovative technology solutions within the telecommunications industry. This individual will serve as the bridge between business stakeholders, engineering teams, and executive leadership to define product vision, drive execution, and deliver measurable business outcomes.<\/span><\/p><p><span style=\\\"color:#000000\\\">The ideal candidate possesses a strong blend of <b>product management, telecommunications domain expertise, technical acumen, program leadership, and some AI solution experience<\/b>. They must be capable of driving complex initiatives from concept to production while aligning cross-functional teams around a common vision.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Key Responsibilities<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Product Strategy &amp; Vision<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Define and communicate product vision, roadmap, and strategic priorities aligned with business objectives.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Translate customer, market, and operational needs into scalable product and solution requirements.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Develop business cases, ROI analyses, and value propositions for new products and capabilities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identify opportunities to leverage AI, automation, analytics, and emerging technologies to improve customer experiences and operational efficiency.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Product Delivery &amp; Execution<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead end-to-end product lifecycle management from discovery through deployment and optimization.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Create and manage product roadmaps, feature prioritization, release planning, and backlog management.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Drive requirements gathering, user story development, acceptance criteria definition, and sprint planning activities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Partner with engineering, architecture, data, and operations teams to ensure successful implementation.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Manage dependencies, risks, timelines, budgets, and stakeholder communications across multiple workstreams.<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborate with business and technology teams to modernize telecom platforms and customer experiences.<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Work closely with data science and engineering teams to define AI use cases and establish success metrics.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure responsible AI implementation, governance, and business value realization.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Stakeholder Management<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build strong relationships with business leaders, technology teams, customers, and external partners.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Present strategy, progress updates, risks, and recommendations to executive leadership.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Act as the primary product owner and decision-maker for assigned initiatives.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required Qualifications<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor&#39;s degree in Computer Science, Engineering, Information Systems, Telecommunications, or related field.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">5&#43; years of Product Management, Technical Product Management, or Solution Delivery experience.<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of experience within the Telecommunications industry.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proven experience leading large-scale enterprise technology initiatives.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong understanding of Agile, Scrum, SAFe, or other product delivery frameworks.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience managing cross-functional teams in complex environments.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrated ability to drive projects from ideation through implementation and adoption.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Excellent communication, stakeholder management, and presentation skills.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>AI &amp; Emerging Technology Experience<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience delivering AI-enabled products or business solutions.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Familiarity with Generative AI platforms and Large Language Models (LLMs).<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Understanding of AI use cases within telecom, customer care, and enterprise operations.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience defining AI product requirements, success metrics, and adoption strategies.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: 10\/07\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><br \/><p><b>#LI-Bellevue<\/b><\/p><p><b>#LI-Frisco<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1769242\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-02T08:08:34.085+08:00\",\"created_at\":\"2026-10-02T04:04:31.015+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzMxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Technical-Product-Manager_R1769242\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389433\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Technical-Product-Manager_R1769242\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Technical-Product-Manager_R1769242\/apply\",\"job_requisition_id\":\"R1769242\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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Bilingual: Arabic\/B2 English - Irbid(Copy - 10\/01\/26  8:26:24)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"address\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":\"21410\",\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br \/>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a talented and motivated Databricks Engineer to join our Analytics Technology team. In this role, you will design, develop, and optimize scalable data solutions that power business intelligence, advanced analytics, reporting, and AI-driven initiatives across the organization.<\/p><br \/><p>You will work closely with data engineers, analysts, architects, software developers, and business stakeholders to deliver reliable, high-quality data products that enable data-driven decision making. The ideal candidate combines strong expertise in the Databricks Lakehouse Platform, modern cloud-based data architectures, and data engineering best practices. Experience with .NET\/C# development is highly desirable and will support seamless integration between enterprise applications and modern data platforms.<\/p><br \/><p>This is an excellent opportunity for a data professional who enjoys solving complex business challenges, building scalable solutions, and contributing to the evolution of a modern analytics ecosystem.<\/p><br \/><p><b>Key Responsibilities:<\/b><\/p><ul><li>Design, develop, and maintain scalable and efficient data pipelines using Databricks and cloud-native technologies.<\/li><li>Build and optimize ETL\/ELT processes for structured, semi-structured, and unstructured datasets.<\/li><li>Develop robust data models, data quality frameworks, and monitoring solutions to ensure platform reliability.<\/li><li>Support advanced analytics, machine learning, AI initiatives, and enterprise reporting through high-quality data products.<\/li><li>Collaborate with business stakeholders and technical teams to translate requirements into scalable technical solutions.<\/li><li>Troubleshoot data platform issues, identify performance bottlenecks, and implement effective resolutions.<\/li><li>Contribute to CI\/CD processes, automation initiatives, and infrastructure-as-code practices.<\/li><li>Ensure adherence to data governance, security, compliance, and operational best practices.<\/li><li>Participate in architectural discussions and drive continuous improvement across the data platform.<\/li><\/ul><br \/><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent practical experience.<\/li><li>Hands-on experience with Databricks and modern data engineering methodologies.<\/li><li>Strong experience developing data pipelines using Python, Spark, and PySpark.<\/li><li>Experience working with cloud platforms, preferably Microsoft Azure.<\/li><li>Strong SQL skills and understanding of data warehousing concepts.<\/li><li>Experience with source control and collaboration tools such as Git.<\/li><li>Knowledge of data modeling, performance optimization, and data quality management.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Excellent communication skills and the ability to work effectively within global teams.<\/li><li>Ability to work independently with minimal supervision and translate business requirements into technical solutions.<\/li><\/ul><br \/><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with Azure Databricks and the Microsoft data ecosystem.<\/li><li>Knowledge of Delta Lake, Unity Catalog, and Lakehouse architecture principles.<\/li><li>Experience with orchestration tools such as Azure Data Factory, Apache Airflow, or similar platforms.<\/li><li>Understanding of DevOps practices, CI\/CD pipelines, and automation frameworks.<\/li><li>Experience developing APIs or backend services using .NET\/C#.<\/li><li>Familiarity with Power BI or similar business intelligence tools.<\/li><li>Experience supporting AI, machine learning, or advanced analytics workloads.<\/li><li>Knowledge of containerization technologies such as Docker and Kubernetes.<\/li><\/ul><p>Technical Environment<\/p><p><b>Data &amp; Analytics<\/b><\/p><ul><li>Databricks<\/li><li>Azure Databricks<\/li><li>PySpark<\/li><li>Spark SQL<\/li><li>Delta Lake<\/li><li>Unity Catalog<\/li><li>SQL<\/li><li>Python<\/li><\/ul><p><b>Cloud &amp; Data Integration<\/b><\/p><ul><li>Microsoft Azure<\/li><li>Azure Data Factory<\/li><li>Azure Storage<\/li><\/ul><p><b>Development &amp; DevOps<\/b><\/p><ul><li>Git<\/li><li>Azure DevOps<\/li><li>CI\/CD<\/li><li>.NET<\/li><li>C#<\/li><li>REST APIs<\/li><\/ul><p><b>Modern Platform Technologies<\/b><\/p><ul><li>Docker<\/li><li>Kubernetes<\/li><li>Power BI<\/li><\/ul><p><b><br \/>What Success Looks Like:<\/b><\/p><ul><li>Delivering scalable, reliable, and high-performing data solutions that drive business insights.<\/li><li>Improving data pipeline performance, quality, and operational efficiency.<\/li><li>Promoting engineering best practices, automation, and governance standards.<\/li><li>Building strong partnerships with analytics, engineering, and business teams.<\/li><li>Contributing to the organization&#39;s long-term modern data and analytics strategy.<br \/><\/li><\/ul><p><b>Why Join Us?<\/b><\/p><p>You will have the opportunity to work with modern cloud technologies, large-scale datasets, and cutting-edge analytics solutions in a collaborative and innovative environment. 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The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Looking for an opportunity to build a career in the service industry? Join Concentrix as a <strong>Customer Service Advisor<\/strong> in our vibrant <strong>Durban<\/strong> office, supporting an internationally innovative campaign in an on-site environment.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this role, you&rsquo;ll help customers resolve queries, manage escalated cases, and deliver positive customer experiences with professionalism, care, and confidence. This opportunity offers a <strong>base salary of R8 000<\/strong>, a <strong>guaranteed campaign allowance of R1 000<\/strong>, and performance-based incentives.<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>As a Customer Service Advisor, you will:<\/strong><\/p>\\n<ul>\\n<li>Take ownership of high-profile and escalated cases from start to resolution<\/li>\\n<li>Manage work orders within agreed business SLAs<\/li>\\n<li>Assess health and safety risks and take a proactive approach to help mitigate risks to the client&rsquo;s business<\/li>\\n<li>Consistently apply agreed behavioural, quality, and compliance standards<\/li>\\n<li>Share knowledge, updates, and best practices with colleagues<\/li>\\n<li>Communicate campaign-relevant information to colleagues, customers, and managers<\/li>\\n<li>Develop and maintain up-to-date knowledge of the campaign<\/li>\\n<li>Work toward first contact resolution in every customer interaction<\/li>\\n<li>Protect information security and follow the correct processes when raising concerns<\/li>\\n<li>Provide excellent customer experiences at all times<\/li>\\n<li>Verify and update customer information accurately<\/li>\\n<li>Proactively offer solutions to customer questions, issues, or concerns<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Have a minimum of <strong>12 months of international BPO call centre experience<\/strong><\/li>\\n<li>Are <strong>credit-clear<\/strong><\/li>\\n<li>Have passed <strong>Grade 12<\/strong><\/li>\\n<li>Can work shifts in a <strong>24-hour environment<\/strong><\/li>\\n<li>Are proficient in English verbal and written communication<\/li>\\n<li>Are motivated, dependable, and able to take ownership of responsibilities<\/li>\\n<li>Can manage customer conversations with patience, clarity, and professionalism<\/li>\\n<li>Are comfortable working in a fast-paced, service-focused environment<\/li>\\n<li>Enjoy solving problems and supporting positive customer outcomes<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have experience in <strong>travel, e-commerce, retail, or fintech<\/strong><\/li>\\n<li>Have experience managing escalated customer queries<\/li>\\n<li>Are comfortable learning new systems, processes, and campaign updates quickly<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Monthly salary of <strong>R8 000<\/strong><\/li>\\n<li>Guaranteed campaign allowance of <strong>R1 000<\/strong><\/li>\\n<li>Up to <strong>R3 000<\/strong> incentive based on performance<\/li>\\n<li>Choice between <strong>Medical Aid<\/strong> or <strong>Medical Insurance<\/strong><\/li>\\n<li>Medical Aid covers the employee<\/li>\\n<li>Medical Insurance covers the employee and 2 dependents<\/li>\\n<li>Retirement fund<\/li>\\n<li>2.5% employer contribution and 2.5% employee contribution<\/li>\\n<li>Subsidized transport provided between <strong>7 pm and 6 am<\/strong><\/li>\\n<li>Employee transport contribution capped at <strong>R350<\/strong><\/li>\\n<li>Group life cover<\/li>\\n<li>Employee Assistance Programme, EAP<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3015\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-06T07:31:40.142Z\",\"created_at\":\"2026-10-01T16:07:09.604Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"25\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1655\",\"campaign_id\":\"1152\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1769101\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Hybrid LP02\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise\u00a0<br \/>-Escalate potential service issues\u00a0<br \/>- Guide customers through the claims process\u00a0<br \/>- Monitor and report on customer service performance\u00a0<br \/>- Keep up to date with all the latest products, processes and policy changes\u00a0<br \/><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Dutch plus an advanced level English\u00a0<\/p><p>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<br \/>\u00a0<\/p><p><b>It will be a plus if you have:<\/b>\u00a0<br \/>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- 39 hours\/week permanent contract: Monday to Friday: from 08:30 to 17:30<br \/>- Salary 23,900 euros gross\/year &#43; a bonus of up to 1,200 euros gross\/year <br \/>- Central office location in either Barcelona <br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Av. d'Arag\u00f3, 30\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Representative--Dutch-speaking----Hybrid-LP02_R1769101\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Representative--Dutch-speaking----Hybrid-LP02_R1769101\/apply\",\"job_requisition_id\":\"R1769101\"}],\"organizations\":[{\"wid\":\"80767babee88101ee937fa9aca1f0000\",\"descriptor\":\"20090 - Leaseplan - WHSBTSPAIN209\",\"reference_id\":\"WHSBTSPAIN209\",\"custom_reference_id\":\"WHSBTSPAIN209\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef7c9312ccbee0000\",\"descriptor\":\"W0ZMI5 P_Sbt_Spain_Leaseplan\",\"reference_id\":\"W0ZMI5\",\"custom_reference_id\":\"W0ZMI5\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marleen.gilissen@concentrix.com\"},\"first_name\":\"Marleen Maria Gilissen (103150454)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1769101\",\"wid\":\"0e2539c721a9103305513a7527a70000\",\"descriptor\":\"Customer Representative (Dutch-speaking) - Hybrid LP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1833\",\"campaign_id\":\"1746\",\"campaign_title\":\"Hotel Tonight \/ Spanish \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Hotel Reservations\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Do you speak Spanish and enjoy helping people plan their perfect stay?\",\"long_description\":\"<h3><strong>Portugal | 100% Remote | Permanent Night Shifts<\/strong><\/h3>\\n<p><strong>Do you speak Spanish and enjoy helping people plan their perfect stay? Put your language skills to work from the comfort of your home, supporting customers with their hotel reservations and travel needs.<\/strong><\/p>\\n<p>Join our team and support customers throughout their hotel booking journey, from making reservations and changing bookings to answering questions about hotels, availability and travel services.<\/p>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<ul>\\n<li>\\n<p><strong>100% remote work from anywhere in Portugal<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Permanent night shifts<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Competitive salary + additional bonuses<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fully paid training<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Real career development opportunities<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Free learning and professional development programs<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bring-a-Friend bonus opportunities<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>International and multicultural work environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2>What will you do?<\/h2>\\n<p>As a <strong>Customer Service Representative<\/strong>, you will support customers throughout their hotel reservation journey and help them find the right solutions for their needs.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>\\n<p>Assist customers with <strong>hotel reservations, modifications and cancellations<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Answer questions about <strong>hotel availability, rates, services and policies<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Support customers through <strong>inbound calls, emails and other communication channels<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Resolve customer requests efficiently while maintaining a <strong>high level of customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Escalate complex cases when necessary, following internal procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain accurate <strong>customer and reservation information<\/strong> in internal systems<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What are we looking for?<\/h2>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>\\n<p>Are <strong>fluent in Spanish and English (C1)<\/strong>, both written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>Are available to work <strong>permanent night shifts<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Have excellent <strong>communication and customer service skills<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable working in a <strong>fast-paced environment<\/strong> while maintaining attention to detail<\/p>\\n<\/li>\\n<li>\\n<p>Have strong <strong>problem-solving skills<\/strong> and a customer-oriented mindset<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h2>Why Concentrix?<\/h2>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We provide the training, support and development opportunities you need to grow your skills and build your career.<\/p>\\n<h3><strong>Ready to take your next career step from the comfort of your home?<\/strong><\/h3>\\n<p><strong>Apply today and join our international team!<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing an inclusive and respectful workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1746\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T09:51:26.605+01:00\",\"created_at\":\"2026-10-01T14:56:45.203+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"570\",\"campaign_id\":\"3014\",\"campaign_title\":\"GTM_EMEA_SA_Retention - Sky DBN\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Retention Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We're Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ready to make an impact? Join Concentrix in <strong>Durban <\/strong>as a <strong>Retention Advisor &mdash; Sales\/Customer Service<\/strong> and bring your skills, drive, and ambition to an internationally innovative campaign.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this on-site role, you&rsquo;ll connect with customers, understand their needs, and help them find entertainment solutions that are right for them. With a base salary of <strong>R8 000 + performance incentives<\/strong>, supportive teams, and opportunities to grow, this is your chance to build a career with a global community that celebrates individuality, inclusion, and success.<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>As a Retention Advisor, you will:<\/strong><\/p>\\n<ul>\\n<li>Quickly understand customers&rsquo; requirements and create tailored packages that best suit their needs<\/li>\\n<li>Support new customers in choosing the right entertainment provider and help existing customers upgrade or get the most value from their current subscriptions<\/li>\\n<li>Have engaging, meaningful conversations that build trust and support positive customer outcomes<\/li>\\n<li>Stay up to date with products, services, campaigns, and brand updates so you can confidently support customers<\/li>\\n<li>Keep the customer at the heart of every interaction<\/li>\\n<li>Share best practices with colleagues and take part in feedback conversations to keep learning and improving<\/li>\\n<li>Continue developing your skills through learning and development resources<\/li>\\n<li>Deliver exceptional service in every customer interaction<\/li>\\n<li>Follow all compliance guidelines to ensure products are offered to the right customers, in the right way<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms, people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Have <strong>1 year of call centre experience<\/strong> and\/or <strong>6 months of direct sales experience<\/strong> excluding retail clothing, or collections and customer service experience<\/li>\\n<li>Have passed <strong>Grade 12 or NQF4<\/strong><\/li>\\n<li>Have a minimum <strong>B2 English language level<\/strong>, including email writing ability and computer literacy<\/li>\\n<li>Communicate clearly, professionally, and confidently with customers<\/li>\\n<li>Have a passion for sales while always putting the customer first<\/li>\\n<li>Thrive in a target-driven environment and take ownership of your performance to meet expected KPIs<\/li>\\n<li>Naturally deliver exceptional service and are committed to doing the right thing for customers<\/li>\\n<li>Are resilient, flexible, and able to think creatively when solving customer needs<\/li>\\n<li>Are confident in a fast-paced environment and able to adapt to changing requirements<\/li>\\n<li>Build relationships quickly and communicate with empathy, positivity, and professionalism<\/li>\\n<li>Are passionate about seeing customer challenges through to resolution<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have experience working in retention, upselling, customer loyalty, telecommunications, entertainment, or subscription-based services<\/li>\\n<li>Have experience working in a performance-led sales or customer service environment<\/li>\\n<li>Are comfortable learning new systems, products, and campaign updates quickly<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base salary of <strong>R8 000 + performance incentives<\/strong><\/li>\\n<li>Choice between <strong>Medical Aid<\/strong> or <strong>Medical Insurance<\/strong>\\n<ul>\\n<li>Medical Aid covers the employee<\/li>\\n<li>Medical Insurance covers the employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution and 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport provided between <strong>7 pm and 6 am<\/strong><\/li>\\n<li><strong>Night shift allowance <\/strong>for all hours worked between <strong>6 pm and 6 am<\/strong><\/li>\\n<li>Employee Assistance Programme, EAP<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3014\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-05T23:59:12.747Z\",\"created_at\":\"2026-10-01T14:41:12.560Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"27\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1816\",\"campaign_id\":\"61\",\"campaign_title\":\" NONAME\/Dutch\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Customer Support Agent with Mongolian, Tajik, Turkmen Language\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in Mongolian, Tajik, Turkmen- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-61\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T12:22:16.551+04:00\",\"created_at\":\"2026-10-01T12:16:12.585+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"571\",\"campaign_id\":\"3013\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Morrisons\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"\ud83c\udf1f Join Our Dynamic Team as a Customer Service Representative! \ud83c\udf1f\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you passionate about helping others? We are looking for a <strong>Customer Service Representative<\/strong> to become part of our innovative team in our sunny <strong>Durban office!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">As a global technology and services leader, Concentrix empowers brands of the future. We partner with well-known brands that you encounter every day, helping them enhance their businesses through technology and integrated solutions across over 70 countries.<\/p>\\n<h3>\ud83d\udcc8 About the Role<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this exciting opportunity, you&rsquo;ll serve as the first point of contact for customers on an engaging international campaign. We seek proactive individuals who excel in problem-solving and can empathize with customers&rsquo; concerns and queries.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Take on this challenge and showcase your communication skills &mdash; apply today!<\/strong><\/p>\\n<h3>\ud83d\udcdd What You&rsquo;ll Need<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">To thrive in this position, you should have:<\/p>\\n<h4>Experience:<\/h4>\\n<ol>\\n<li>Minimum <strong>6 months of call center experience<\/strong>.<\/li>\\n<\/ol>\\n<h4>Qualifications:<\/h4>\\n<ul>\\n<li><strong>Matric (Essential)<\/strong>.<\/li>\\n<li><strong>Clear Criminal and Favorable Credit Record.<\/strong><\/li>\\n<li>Proficiency in English, both written and spoken, at <strong>B2 Level.<\/strong><\/li>\\n<li>Strong understanding of effective customer service processes.<\/li>\\n<li>Ability to troubleshoot and find effective resolutions to customer queries.<\/li>\\n<li>Computer literacy to navigate multiple systems effectively.<\/li>\\n<li>A genuine passion for delivering exceptional customer service.<\/li>\\n<li>Attention to detail and a commitment to resolving customer issues.<\/li>\\n<\/ul>\\n<h4>Availability:<\/h4>\\n<ul>\\n<li>Willingness to work shifts in a <strong>24\/7 environment (Essential)<\/strong>.<\/li>\\n<\/ul>\\n<h3>\ud83c\udf81 What's in It for You?<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We offer a range of benefits to support your unique lifestyle:<\/p>\\n<ul>\\n<li>Monthly Basic Salary of <strong>R7650<\/strong>.<\/li>\\n<li>Medical insurance that covers the employee.<\/li>\\n<li>Subsidised transport<strong> (maximum employee contribution of R350).<\/strong><\/li>\\n<li>Access to an outstanding <strong>Employee Assistance Programme (EAP)<\/strong>.<\/li>\\n<\/ul>\\n<h3>\ud83d\udccb Responsibilities in This Role<\/h3>\\n<ul>\\n<li>Deliver outstanding customer service to all customers first time, every time.<\/li>\\n<li>Listen attentively to customers and respond quickly, helping them feel valued as decisions are made.<\/li>\\n<li>Own customer issues, apologize for any perceived disappointment, and agree on steps to resolution.<\/li>\\n<li>Enjoy the freedom to make decisions in an unscripted environment for the benefit of customers and the business.<\/li>\\n<li>Demonstrate teamwork by assisting colleagues and ensuring a positive customer experience.<\/li>\\n<li>Identify opportunities to improve service and processes to enhance both customer and colleague experiences, sharing these with your Team Leader and in the &ldquo;Your Say&rdquo; forum.<\/li>\\n<li>Collaborate with other departments to meet customer needs and enhance the overall shopping experience.<\/li>\\n<li>Manage and accurately log maintenance issues, ensuring they are raised with the appropriate suppliers and escalated as needed.<\/li>\\n<li>Record accurate information regarding customer interactions to inform service improvements.<\/li>\\n<\/ul>\\n<h3>\ud83c\udf0d Inclusivity at Concentrix<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is proud to be an <strong>equal opportunity employer<\/strong>. We are committed to fostering a work environment free from discrimination and harassment. Our recruitment practices are based solely on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<h3>\ud83d\udee1\ufe0f Eligibility to Work<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants authorized to work in South Africa will be considered for this position, and appointments will be made in alignment with the company&rsquo;s Employment Equity Plan.<\/p>\\n<h3>\u26a0\ufe0f Disclaimer<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">This statement is intended to describe the general nature of work performed by individuals in this role and is not an exhaustive list of all responsibilities, duties, and skills required.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Join Concentrix<\/strong>, where we unite as one team, one company, globally!<\/p>\",\"ats_external_id\":\"ZA-3013\",\"location\":\"Durban, Durban\",\"job_type\":\"contract\",\"salary\":\"7650\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-06T09:11:54.537Z\",\"created_at\":\"2026-10-01T09:50:31.178Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDEz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"906\",\"campaign_id\":\"27221\",\"campaign_title\":\"Sr. Specialist, Marketing Solutions R1768839\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Field Representative \u2014 Southern Region, United States (Remote)\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nAs an Automotive Field Representative supporting the Southern Region of the United States, you will serve as a trusted advisor to OEM field staff and automotive dealership partners. In this client-facing, field-based role, you will use consultative selling, strategic account management, and data-driven insights to grow revenue, strengthen dealer relationships, increase program enrollment, and deliver solutions that create measurable business value. This role requires frequent travel \u2014 approximately 65% to 75% of the time, typically three out of four weeks per month \u2014 to support dealer engagement, client meetings, field activities, and business development initiatives.\",\"long_description\":\"<h2><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><\/h2><p><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li>Serve as the primary point of contact and trusted advisor for assigned OEM field staff and dealership partners.<\/li><li>Define, communicate, and manage client requirements, program updates, operational changes, and strategic initiatives.<\/li><li>Leverage data, analytics, and business insights to identify opportunities, solve complex challenges, and deliver recommendations that drive enrollment, dealer performance, client success, and revenue growth.<\/li><li>Achieve and exceed assigned revenue, retention, enrollment, and quota-based performance objectives through consultative selling and strategic account management.<\/li><li>Identify, develop, and close incremental revenue opportunities through account expansion, cross-sell initiatives, and new program adoption.<\/li><li>Build and maintain strong relationships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.<\/li><li>Act as a Dealer Services Group subject matter expert, providing guidance, education, and strategic consultation to dealers and OEM stakeholders.<\/li><li>Develop and execute territory business plans designed to increase dealer engagement, program enrollment, retention, and overall business performance.<\/li><li>Use a consultative sales approach to uncover dealer needs, identify business challenges, and recommend solutions that create measurable value.<\/li><li>Proactively monitor dealer performance, enrollment trends, and market conditions to identify risks, opportunities, and growth strategies.<\/li><li>Lead the rollout of new products, service offerings, and program enhancements to dealers and OEM field teams.<\/li><li>Conduct dealer meetings, performance reviews, business consultations, and training sessions in both individual and group settings.<\/li><li>Support regional, field, and national OEM meetings as the Dealer Services Group representative.<\/li><li>Partner closely with internal sales, operations, program management, and leadership teams to coordinate enrollment, retention, and revenue growth initiatives.<\/li><li>Research industry trends, market developments, and competitive activity to provide actionable insights and recommendations to clients and leadership.<\/li><li>Manage dealer retention efforts, conflict resolution, and escalation management while maintaining strong client and dealer relationships.<\/li><li>Maintain accurate records of dealer activities, opportunities, pipeline development, and business outcomes.<\/li><li>Travel 65% to 75% of the time to support dealer engagement, field activities, client meetings, and business development initiatives.<\/li><li>Perform other duties as assigned.<\/li><\/ul><h2><b><span style=\\\"font-size:inherit\\\">Your qualifications<\/span><\/b><\/h2><p><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:<\/span><\/p><ul><li>Have a bachelor\u2019s degree, BA or BS, from an accredited four-year college or university.<\/li><li>Bring a minimum of 2 years of prior sales experience.<\/li><li>Have required automotive industry experience, including strong knowledge of automotive retail operations, dealership environments, and OEM programs.<\/li><li>Live within the Southern Region of US.<\/li><li>Have significant experience in the marketing services industry.<\/li><li>Can demonstrate a proven sales process, including the ability to overcome objections and move opportunities forward.<\/li><li>Have a proven track record of consistently exceeding sales goals.<\/li><li>Have proven success achieving revenue and quota-bearing goals through client retention, account expansion, consultative selling, and strategic business development.<\/li><li>Can analyze complex data, identify trends and business opportunities, and make data-driven recommendations.<\/li><li>Bring strong presentation, facilitation, negotiation, and relationship management skills.<\/li><li>Can make effective, engaging, and persuasive speeches or presentations on complex topics.<\/li><li>Are confident influencing decision-makers and driving action across multiple stakeholder groups.<\/li><li>Have excellent organizational, time management, and territory planning skills.<\/li><li>Can manage multiple priorities in a fast-paced, client-facing environment.<\/li><li>Are comfortable traveling frequently throughout the Southern Region of the United States.<\/li><\/ul><p><span style=\\\"font-size:inherit\\\">It will be a plus if you:<\/span><\/p><ul><li>Have experience developing strategic business partnerships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.<\/li><li>Have experience supporting regional, field, or national OEM meetings.<\/li><li>Have experience leading new product, service, or program rollouts in dealership or OEM environments.<\/li><li>Have experience using dealer performance data, enrollment trends, and market intelligence to shape territory growth strategies.<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">The base salary range for this position is $60,000 - $75,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: October 16, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p><span style=\\\"color:#374151\\\">#LI-Remote<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1768839\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"60000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-06T22:10:13.906+08:00\",\"created_at\":\"2026-10-01T08:08:43.140+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzIyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Automotive-Field-Representative---Southern-Region--United-States--Remote-_R1768839\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2347\",\"descriptor\":\"Sr. Specialist, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Automotive-Field-Representative---Southern-Region--United-States--Remote-_R1768839\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Automotive-Field-Representative---Southern-Region--United-States--Remote-_R1768839\/apply\",\"job_requisition_id\":\"R1768839\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"df2f068c35b10118fe9dda10501040f1\",\"descriptor\":\"W0ZARR Mazda Customer Engage(11980&94\",\"reference_id\":\"W0ZARR\",\"custom_reference_id\":\"W0ZARR\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012aaa458b693f063cc9\",\"descriptor\":\"WZARR - Mazda - 13040\",\"reference_id\":\"13040\",\"custom_reference_id\":\"13040\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chelle.davila@concentrix.com\"},\"first_name\":\"Chelle Davila (101920093)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1768839\",\"wid\":\"e4fd0de413251032d58f5471ed460000\",\"descriptor\":\"Automotive Field Representative \u2014 Southern Region, United States (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"907\",\"campaign_id\":\"27219\",\"campaign_title\":\"Manager II, B2B Sales R1765355\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager II, B2B Sales - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Manager II, B2B Sales \/ Supplier Operations Manager will oversee teams dedicated to supporting complex accounts, driving revenue growth within the ad sales sector, and executing B2B sales acquisition strategies. Actively serving as the primary Supplier Operations lead for the program, this position owns the overarching relationship with our client, ensures full compliance with SOW obligations (SLAs, MBRs\/QBRs, and quality targets), and provides direct operational leadership, coaching, and strategic governance to ensure long-term program excellence.\",\"long_description\":\"<div><div><div><p><b>You will:<\/b><\/p><p><u>1. Supplier Operations &amp; Program Governance (SOW Compliance)<\/u><\/p><ul><li>Program Relationship Ownership: Serve as the Supplier Operations Manager, owning the overall client relationship, setting, and managing our client&#39;s operational expectations in line with business strategy, and ensuring open, effective cross-functional communication.<\/li><li>Business Reviews &amp; Reporting: Own, prepare, and present Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) in partnership with Team Leads to showcase account health, ROI, and performance trends.<\/li><li>SLA &amp; KPI Accountability: Direct operational responsibility for program delivery; maintain strict oversight to ensure all Key Performance Indicators (SLA response times, quality standards, and contract obligations) established within the SOW are consistently met or exceeded.<\/li><\/ul><p><u>2. Operational Excellence &amp; Floor Leadership<\/u><\/p><ul><li>Direct Operational Oversight: Provide first-level escalation management, operational guidance, Subject Matter Expertise (SME), and execution strategy to direct reports and front-line teams.<\/li><li>Enablement &amp; Tooling: Ensure the supplier team is fully equipped with proper tools, product training, CRM resources, and continuous coaching to drive sales acquisition success.<\/li><li>Long-Term Strategic Initiatives: Collaborate closely with LinkedIn and supplier personnel to drive key initiatives that contribute to long-term operational excellence, campaign pacing, and process optimization.<\/li><\/ul><p><u>3. Lead and Inspire Teams<\/u><\/p><ul><li>Motivate your team of Sales Manager and support areas (QA, BI, Training) to meet and exceed business targets in the ad sales space while ensuring high levels of customer satisfaction.<\/li><li>Utilize accurate sales forecasting to guide team efforts.<\/li><\/ul><p><u>4. Overcome Challenges<\/u><\/p><ul><li>Identify and eliminate internal and external roadblocks, facilitating the team in navigating complexities to seize sales opportunities.<\/li><\/ul><p><u>5. Monitor and Improve Performance<\/u><\/p><ul><li>Track team productivity through analysis and KPI achievements.<\/li><li>Conduct performance reviews and coaching sessions to promote continuous improvement.<\/li><\/ul><p><u>6. Client Relationship Management<\/u><\/p><ul><li>Maintain effective and proactive communication with clients, serving as the primary point of escalation.<\/li><li>Build and foster strong business relationships to address and meet client needs.<\/li><\/ul><p><u>7. Cross-Functional Collaboration<\/u><\/p><ul><li>Work closely with various teams to refine and enhance sales processes, ensuring alignment with operational goals and client performance metrics.<\/li><\/ul><p><b>You have:<\/b><\/p><ul><li><u>SOW &amp; Account Governance Experience:<\/u> 5&#43; years of sales leadership experience, with proven success acting as a Supplier Operations Lead\/Manager managing client-facing Statements of Work (SOWs), MBR\/QBR delivery, and contract SLAs in a BPO or outsourced ad sales environment.<\/li><li><u>High-Touch Client Relationship Management: <\/u>Demonstrated capability in client relationship management, setting clear operational expectations, and navigating complex stakeholder dynamics across enterprise clients.<\/li><li><u>Operational Oversight &amp; Escalation Handling: <\/u>Proven ability to manage first-level operational escalations, oversee team tools and training enablement, and drive continuous quality and SLA improvements.<\/li><li><u>Ad sales and marketing b2b experience:<\/u> 2&#43; years (desirable).<\/li><li><u>Education:<\/u> Bachelor&#39;s Degree in Business Administration or a related field.<\/li><li><u>Communication Skills:<\/u> Proficient in English (C1), with exceptional verbal and written communication abilities.<\/li><li><u>Sales Methodology Expertise: <\/u>Strong knowledge of High Performance Selling methodologies, complemented by advanced leadership, coaching, and people management skills.<\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1765355\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"1965405\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-10-01T06:07:00.423+08:00\",\"created_at\":\"2026-10-01T06:05:58.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzIxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Manager-II--B2B-Sales---Bilingual_R1765355\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3406\",\"descriptor\":\"Manager II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Manager-II--B2B-Sales---Bilingual_R1765355\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Manager-II--B2B-Sales---Bilingual_R1765355\/apply\",\"job_requisition_id\":\"R1765355\"}],\"organizations\":[{\"wid\":\"85ee61e953d410057a4e952b4c440000\",\"descriptor\":\"9888 - Google - S00013674\",\"reference_id\":\"S00013674\",\"custom_reference_id\":\"S00013674\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"6fa435faffaa10057f6a53d7d8640000\",\"descriptor\":\"W0ZIWD Google Cloud Nala\",\"reference_id\":\"W0ZIWD\",\"custom_reference_id\":\"W0ZIWD\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.garro@concentrix.com\"},\"first_name\":\"Marco Garro Brenes (102100171)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1765355\",\"wid\":\"b37b793761681032d3943b6fa3e90000\",\"descriptor\":\"Manager II, B2B Sales - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"908\",\"campaign_id\":\"27216\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1768851\",\"campaign_type\":\"job_application\",\"job_title\":\"Databricks Engineer\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Title: Databricks Engineer<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Location: Remote in USA<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working hours in EST<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required certification: Active Databricks Certified Data Engineer Associate certification.<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Role Summary<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The Data Engineer is responsible for building, maintaining, and supporting data solutions on the Databricks Data Intelligence Platform running on Microsoft Azure, AWS or GCP. The role leverages Databricks, Python, PySpark, and SQL to deliver data ingestion, transformation, modeling, and pipeline orchestration.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working within the standards and designs set with the Senior Data Engineer, this role independently owns the delivery of assigned pipelines from development through production support.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build and maintain batch and streaming data pipelines for extracting, transforming, and loading (ETL\/ELT) data from multiple sources into the Databricks lakehouse on Azure.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data ingestion using Auto Loader, Lakeflow Connect, and Azure Data Factory.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Develop pipelines with Lakeflow Spark Declarative Pipelines (formerly Delta Live Tables), including data quality expectations.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Perform data manipulation and transformation using PySpark and Spark SQL, ensuring data is prepared for analytics and reporting.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Configure, schedule, and monitor data workflows with Lakeflow Jobs (formerly Databricks Workflows).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data models within the lakehouse following medallion architecture (bronze\/silver\/gold) and team modeling standards.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Apply Unity Catalog permissions and governance standards to the data assets you build.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Write unit and data quality tests and deploy pipelines through CI\/CD using Git folders and Declarative Automation Bundles (formerly Databricks Asset Bundles).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Monitor, troubleshoot, and resolve pipeline failures and data quality issues in production.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participate in code reviews and contribute to team documentation and engineering standards.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborate with cross-functional teams, including business stakeholders and IT, to ensure data solutions meet business and performance requirements aligned to project goals.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required Qualifications<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Experience<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">6&#43; years of professional experience in data engineering, data &amp; analytics or data warehousing.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of hands-on experience working with Databricks in a data engineering capacity.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of experience with Python, including manipulating large datasets using PySpark DataFrames, Spark SQL, and\/or the pandas API on Spark.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">2&#43; years of data engineering experience on Microsoft Azure (e.g., ADLS Gen2, Azure Data Factory, Key Vault).\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Skills and Knowledge<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proficiency in Python programming for data engineering tasks.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong knowledge of SQL for data modeling, transformation, and querying.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of Delta Lake fundamentals (e.g., MERGE, schema evolution, time travel).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of Unity Catalog concepts, including catalogs, schemas, and permissions.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with Git-based version control and familiarity with CI\/CD practices for data pipelines.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Understanding of testing and deployment strategies for data pipelines, including productionizing ETL pipelines and Databricks SQL queries.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Education<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor\u2019s degree in computer science, Information Systems, Data Engineering, or a closely related field, or equivalent professional experience.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Preferred Qualifications<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience implementing streaming data ingestion in Databricks (Structured Streaming, Auto Loader, Event Hubs).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with healthcare data (e.g., claims, EHR\/clinical data, HL7\/FHIR) and HIPAA\/PHI handling.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Exposure to Spark and Delta Lake performance tuning and compute cost optimization.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Familiarity with dimensional modeling and SCD Type 1 and Type 2 patterns.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience enabling BI consumption through Databricks SQL warehouses and tools such as Power BI.\u00a0<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><p>\u00a0<\/p><p><b>#Concentrix<\/b><\/p><p><b>#WAH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1768851\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T04:04:31.614+08:00\",\"created_at\":\"2026-10-01T02:04:40.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzIxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Databricks-Engineer_R1768851\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0385\",\"descriptor\":\"Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389405\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Databricks-Engineer_R1768851\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Databricks-Engineer_R1768851\/apply\",\"job_requisition_id\":\"R1768851\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f6bfe8a9073810254ce0440f83b80000\",\"descriptor\":\"24380 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  \\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. \\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Title: Sr. Databricks Engineer<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Location: Remote in USA<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working hours in EST<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required certification: Databricks Data Engineer Professional\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Role Summary<\/b>\u00a0<br \/>The Senior Data Engineer is responsible for the end-to-end data lifecycle, including the analysis, design, and implementation of data solutions on the Databricks Data Intelligence Platform running on Microsoft Azure, AWS or GCP. The role leverages Databricks, Python, PySpark, and SQL to deliver data ingestion, transformation, modeling, and pipeline orchestration.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As the senior engineer, this role leads solution design, sets engineering standards for how pipelines are built, governed, and deployed, and guides other data engineers.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Design, develop, and maintain robust batch and streaming data pipelines for extracting, transforming, and loading (ETL\/ELT) data from multiple sources into the Databricks lakehouse on Azure.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Automate and streamline data ingestion using Auto Loader, Lakeflow Connect, and Azure services such as Azure Data Factory and Event Hubs.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build and manage pipelines with Lakeflow Spark Declarative Pipelines (formerly Delta Live Tables), including data quality expectations and change data capture.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Perform complex data manipulation and transformation using PySpark and Spark SQL, ensuring data is prepared for advanced analytics, reporting, and AI\/ML use cases.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Design and implement orchestration and scheduling of data workflows with Lakeflow Jobs (formerly Databricks Workflows) to ensure reliability and efficiency.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Design and implement scalable data models within the lakehouse using medallion architecture (bronze\/silver\/gold) and dimensional modeling, including SCD Type 1 and Type 2.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data governance and security in Unity Catalog, including access controls, lineage, and row filters and column masks for sensitive data.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Optimize performance and cost across Delta tables, Spark workloads, serverless and classic compute, and SQL warehouses.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Establish CI\/CD and testing practices for data pipelines using Git folders, Declarative Automation Bundles (formerly Databricks Asset Bundles), and Azure DevOps or GitHub Actions.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Monitor pipeline health and data quality using system tables and data quality monitoring; lead root-cause analysis and resolution of production issues.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead design and code reviews, define engineering standards, and mentor data engineers on the team.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborate with cross-functional teams, including business stakeholders and IT, to ensure data solutions meet business and performance requirements aligned to project goals.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required Qualifications<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Experience<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">10&#43; years of professional experience in data engineering, data &amp; analytics, or data warehousing.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">5&#43; years of hands-on experience working with Databricks in a data engineering capacity, including production workloads.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">5&#43; years of experience with Python, including manipulating large datasets using PySpark DataFrames, Spark SQL, and\/or the pandas API on Spark.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of data engineering experience on Microsoft Azure (e.g., ADLS Gen2, Azure Data Factory, Key Vault, Microsoft Entra ID).\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Skills and Knowledge<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Expert proficiency in Python and SQL for data engineering, data modeling, transformation, and querying.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Deep knowledge of Delta Lake and Spark performance tuning, including liquid clustering, OPTIMIZE\/VACUUM, predictive optimization, partitioning, data skew, and Photon.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Hands-on experience with Unity Catalog for data governance, security, and lineage.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience implementing streaming data ingestion in Databricks using Structured Streaming, Auto Loader, and Event Hubs or Kafka.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong understanding of testing and deployment strategies for data pipelines, including unit testing, CI\/CD, and productionizing ETL pipelines and Databricks SQL queries.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience enabling BI consumption through Databricks SQL warehouses and tools such as Power BI.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Education<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor\u2019s degree in computer science, Information Systems, Data Engineering, or a closely related field, or equivalent professional experience.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Preferred Qualifications<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Active Databricks Certified Data Engineer Professional certification.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Active Databricks Certified Data Engineer Associate certification.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with healthcare data (e.g., claims, EHR\/clinical data, HL7\/FHIR) and HIPAA\/PHI handling.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Infrastructure as code experience with Terraform (Databricks and Azure providers).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience preparing data for machine learning and generative AI use cases.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Familiarity with Delta Sharing and Lakehouse Federation.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $106,087 to $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">#Remoterole<\/span><\/p><p><span style=\\\"color:#000000\\\">#Concentrix<\/span><\/p><p><span style=\\\"color:#000000\\\">#USA<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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(103524045)\"},{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0445\",\"descriptor\":\"SDET II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389604\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/SDET-II--TCF-_R1768612\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/SDET-II--TCF-_R1768612\/apply\",\"job_requisition_id\":\"R1768612\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1768612\",\"wid\":\"b37b793761681032aecd8f32bec10000\",\"descriptor\":\"SDET II (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"914\",\"campaign_id\":\"27174\",\"campaign_title\":\"Specialist, Customer Acquisition R1768645\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Customer Acquisition Specialist\",\"street\":\"EGY Cairo Maadi Location\",\"address\":\"EGY Cairo Maadi Location\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"11728\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1768645\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T20:07:51.038+08:00\",\"created_at\":\"2026-09-30T20:04:51.325+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"11728\",\"primary_location\":{\"id\":\"EG-CAI-MAADI-01\",\"wid\":\"e098d44b02b50190632fa5bc612034cd\",\"descriptor\":\"EGY Cairo Maadi Location\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102232595\",\"wid\":\"fd46b33b9ba410109b5014a47a410000\",\"descriptor\":\"Kareem Refat Shazly Mohamed (102232595)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389174\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\/apply\",\"job_requisition_id\":\"R1768645\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768645\",\"wid\":\"e4fd0de413251032b1d51fccadd70000\",\"descriptor\":\"B2B Customer Acquisition Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"915\",\"campaign_id\":\"27172\",\"campaign_title\":\"Professional I, Payroll R1768605\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de Paie (F\/H)\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Qui sommes-nous ?<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Concentrix est un leader mondial de l\u2019exp\u00e9rience client, pr\u00e9sent dans plus de 70 pays. Chez Concentrix B\u00e9nin, nous sommes convaincus que la performance durable repose avant tout sur le bien-\u00eatre et l&#39;engagement de nos collaborateurs.<\/span><\/p><p><span style=\\\"color:#000000\\\">Au sein du d\u00e9partement People Solutions, nous souhaitons recruter un(e) Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, afin de garantir la fiabilit\u00e9, l&#39;exactitude et la conformit\u00e9 du traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span> de nos \u00e9quipes.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Pourquoi rejoindre Concentrix ?<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">En rejoignant Concentrix en qualit\u00e9 de Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, vous contribuerez directement \u00e0 la confiance des collaborateurs, en s\u00e9curisant chaque mois le traitement de leur r\u00e9mun\u00e9ration.<\/span><\/p><p><span style=\\\"color:#000000\\\">Vous participerez \u00e0 l&#39;am\u00e9lioration continue, \u00e0 l&#39;automatisation et \u00e0 la digitalisation des processus de <span style=\\\"font-size:inherit\\\">paie<\/span> au sein d&#39;un environnement international, multiculturel et en constante \u00e9volution.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Objet du poste<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> assure la pr\u00e9paration, le traitement, le contr\u00f4le et le suivi de la <span style=\\\"font-size:inherit\\\">paie<\/span> des collaborateurs, dans le respect des proc\u00e9dures internes, des d\u00e9lais et de la l\u00e9gislation sociale et fiscale en vigueur.<\/span><\/p><p><span style=\\\"color:#000000\\\">Il\/Elle garantit la fiabilit\u00e9, l\u2019exactitude, la conformit\u00e9 et la confidentialit\u00e9 des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span>, depuis la collecte des \u00e9l\u00e9ments variables jusqu\u2019au contr\u00f4le des \u00e9tats de <span style=\\\"font-size:inherit\\\">paie<\/span> et au suivi des d\u00e9clarations et obligations associ\u00e9es.<\/span><\/p><p><span style=\\\"color:#000000\\\">Il\/Elle assure \u00e9galement le traitement des r\u00e9clamations relatives \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span>, analyse les anomalies, effectue les rapprochements n\u00e9cessaires et contribue \u00e0 l\u2019am\u00e9lioration continue des processus et outils de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Principales missions<br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>1. Pr\u00e9paration et traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> sera charg\u00e9(e) de :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collecter et centraliser l\u2019ensemble des \u00e9l\u00e9ments n\u00e9cessaires au traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler les \u00e9l\u00e9ments variables de <span style=\\\"font-size:inherit\\\">paie<\/span> transmis par les diff\u00e9rentes parties prenantes ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Traiter les \u00e9l\u00e9ments relatifs aux absences, cong\u00e9s, heures suppl\u00e9mentaires, primes, indemnit\u00e9s, retenues et autres composantes de r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Int\u00e9grer les \u00e9l\u00e9ments ayant un impact sur la r\u00e9mun\u00e9ration des collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">V\u00e9rifier les donn\u00e9es de pr\u00e9sence, les horaires et les \u00e9l\u00e9ments de temps de travail n\u00e9cessaires au calcul de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es n\u00e9cessaires \u00e0 l\u2019\u00e9tablissement des bulletins de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Effectuer les contr\u00f4les pr\u00e9alables au lancement de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler la coh\u00e9rence des donn\u00e9es individuelles et collectives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au traitement des <span style=\\\"font-size:inherit\\\">paie<\/span>s hors cycle lorsque n\u00e9cessaire ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller au respect du calendrier mensuel de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>2. Contr\u00f4le et fiabilisation de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle assurera notamment :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les contr\u00f4les de coh\u00e9rence entre les donn\u00e9es du mois et celles des p\u00e9riodes pr\u00e9c\u00e9dentes ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">L\u2019identification, l\u2019analyse et la correction des anomalies de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les rapprochements entre les \u00e9tats de <span style=\\\"font-size:inherit\\\">paie<\/span>, les donn\u00e9es comptables, fiscales et sociales ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Le contr\u00f4le des variations de r\u00e9mun\u00e9ration et l\u2019identification des \u00e9carts inhabituels ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La v\u00e9rification des donn\u00e9es bancaires n\u00e9cessaires au <span style=\\\"font-size:inherit\\\">paie<\/span>ment des salaires ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Le contr\u00f4le des \u00e9l\u00e9ments ayant un impact sur le net \u00e0 payer ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La v\u00e9rification de la coh\u00e9rence des montants bruts, retenues, cotisations et nets \u00e0 payer ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les contr\u00f4les n\u00e9cessaires avant validation d\u00e9finitive de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La documentation des contr\u00f4les r\u00e9alis\u00e9s et la tra\u00e7abilit\u00e9 des corrections effectu\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La participation \u00e0 la s\u00e9curisation du processus de <span style=\\\"font-size:inherit\\\">paie<\/span> et \u00e0 la pr\u00e9vention des erreurs.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>3. Gestion des r\u00e9clamations et demandes relatives \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle assurera la gestion des r\u00e9clamations en :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9ceptionnant et analysant les r\u00e9clamations des collaborateurs relatives \u00e0 leur r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">V\u00e9rifiant les \u00e9l\u00e9ments \u00e0 l\u2019origine des \u00e9carts ou r\u00e9clamations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Apportant les r\u00e9ponses et explications n\u00e9cessaires aux collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proc\u00e9dant aux r\u00e9gularisations lorsque celles-ci sont justifi\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurant le suivi des demandes jusqu&#39;\u00e0 leur r\u00e9solution ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifiant les anomalies r\u00e9currentes et en proposant des actions correctives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Garantissant la confidentialit\u00e9 des \u00e9changes et des informations relatives aux r\u00e9mun\u00e9rations.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>4. Gestion des d\u00e9clarations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la pr\u00e9paration des d\u00e9clarations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler la coh\u00e9rence des bases d\u00e9claratives avec les donn\u00e9es issues de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les \u00e9tats et documents n\u00e9cessaires aux d\u00e9clarations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurer le suivi des \u00e9ch\u00e9ances d\u00e9claratives et contribuer au respect des d\u00e9lais r\u00e9glementaires ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au suivi des \u00e9changes avec les organismes sociaux et fiscaux comp\u00e9tents ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier et signaler les \u00e9ventuelles anomalies ou incoh\u00e9rences dans les d\u00e9clarations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au traitement des r\u00e9gularisations sociales et fiscales.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>5. Reporting et analyse de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les reportings mensuels et p\u00e9riodiques relatifs \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00c9laborer les \u00e9tats de suivi de la masse salariale ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les tableaux de bord et indicateurs li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Analyser les \u00e9volutions de la masse salariale et les variations significatives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les \u00e9tats de rapprochement n\u00e9cessaires au suivi de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es n\u00e9cessaires aux reportings RH et Finance ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Analyser les \u00e9carts entre les diff\u00e9rentes p\u00e9riodes de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 l\u2019identification des tendances, anomalies et risques li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es et documents n\u00e9cessaires aux audits internes et externes.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>6. Contr\u00f4le, conformit\u00e9 et audit<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller au respect des proc\u00e9dures internes relatives au processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">S&#39;assurer de la conformit\u00e9 des traitements de <span style=\\\"font-size:inherit\\\">paie<\/span> avec la r\u00e9glementation sociale et fiscale applicable ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer aux contr\u00f4les internes relatifs \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les \u00e9l\u00e9ments n\u00e9cessaires aux audits de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9pondre aux demandes d&#39;information dans le cadre des contr\u00f4les et audits ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurer la tra\u00e7abilit\u00e9 des op\u00e9rations et des corrections effectu\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier les risques li\u00e9s au processus de <span style=\\\"font-size:inherit\\\">paie<\/span> et proposer des mesures pr\u00e9ventives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Mettre en \u0153uvre et suivre les actions correctives issues des contr\u00f4les et audits.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>7. Gestion et am\u00e9lioration des processus de <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 l&#39;am\u00e9lioration continue du processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier les dysfonctionnements et proposer des solutions d&#39;am\u00e9lioration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 l&#39;automatisation et \u00e0 la digitalisation des contr\u00f4les de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Optimiser les outils de suivi et de contr\u00f4le des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la fiabilisation des donn\u00e9es utilis\u00e9es dans le processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 la formalisation et \u00e0 la mise \u00e0 jour des proc\u00e9dures de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la mise en \u0153uvre et \u00e0 l&#39;\u00e9volution des outils SIRH et logiciels de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborer avec les \u00e9quipes RH, Finance, IT et les managers afin de s\u00e9curiser les flux de donn\u00e9es n\u00e9cessaires \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>8. Confidentialit\u00e9 et protection des donn\u00e9es<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Garantir la stricte confidentialit\u00e9 des donn\u00e9es relatives aux r\u00e9mun\u00e9rations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller \u00e0 la protection des donn\u00e9es personnelles et financi\u00e8res des collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Limiter l&#39;acc\u00e8s aux informations de <span style=\\\"font-size:inherit\\\">paie<\/span> aux personnes habilit\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Respecter les proc\u00e9dures internes relatives \u00e0 la s\u00e9curit\u00e9 et \u00e0 la confidentialit\u00e9 des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Signaler imm\u00e9diatement toute anomalie ou situation susceptible de compromettre la confidentialit\u00e9 des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Profil recherch\u00e9<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Le\/La candidat(e) devra \u00eatre titulaire :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">D\u2019un dipl\u00f4me de niveau Bac&#43;4\/5 minimum en Ressources Humaines, Gestion, Comptabilit\u00e9\/Finance, Administration, ou dans un domaine \u00e9quivalent ;<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Une formation ou certification sp\u00e9cialis\u00e9e en <span style=\\\"font-size:inherit\\\">paie<\/span> constituera un atout.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra justifier :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019au moins quatre (04) ann\u00e9es d&#39;exp\u00e9rience professionnelle dans un poste de Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, Gestionnaire de <span style=\\\"font-size:inherit\\\">Paie<\/span> ou fonction \u00e9quivalente ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience significative dans le traitement op\u00e9rationnel de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans la gestion des \u00e9l\u00e9ments variables de r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans le contr\u00f4le et la fiabilisation des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans la pr\u00e9paration des d\u00e9clarations sociales et fiscales.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Une exp\u00e9rience au sein d&#39;une entreprise internationale, d&#39;un groupe structur\u00e9 ou d&#39;une organisation \u00e0 effectif important constituera un avantage.<br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b><u>Comp\u00e9tences attendues<\/u><br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Comp\u00e9tences techniques<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Tr\u00e8s bonne ma\u00eetrise du processus complet de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance de la l\u00e9gislation sociale et fiscale applicable ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance des obligations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise des m\u00e9canismes de calcul et de contr\u00f4le de la r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne capacit\u00e9 \u00e0 analyser les \u00e9l\u00e9ments variables de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise des techniques de contr\u00f4le et de rapprochement des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Tr\u00e8s bonne ma\u00eetrise d&#39;Excel, notamment des formules, tableaux crois\u00e9s dynamiques et outils d&#39;analyse ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise ou bonne connaissance des logiciels de <span style=\\\"font-size:inherit\\\">paie<\/span> et SIRH ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 produire et analyser des reportings de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 identifier, analyser et r\u00e9soudre les anomalies ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance des processus comptables li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler avec des volumes importants de donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 respecter des calendriers de <span style=\\\"font-size:inherit\\\">paie<\/span> stricts ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La ma\u00eetrise de l&#39;anglais constitue un atout.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Qualit\u00e9s personnelles<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Rigueur et pr\u00e9cision ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Sens aigu du d\u00e9tail ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Forte capacit\u00e9 d\u2019analyse ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Organisation et m\u00e9thode ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Respect strict des d\u00e9lais ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Discr\u00e9tion et confidentialit\u00e9 ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Fiabilit\u00e9 et sens des responsabilit\u00e9s ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9activit\u00e9 et capacit\u00e9 \u00e0 g\u00e9rer les urgences ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler sous pression, notamment pendant les p\u00e9riodes de cl\u00f4ture de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Esprit critique et capacit\u00e9 \u00e0 d\u00e9tecter les incoh\u00e9rences ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proactivit\u00e9 et force de proposition ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Autonomie ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Sens du service ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonnes capacit\u00e9s de communication ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Esprit d&#39;\u00e9quipe ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler avec plusieurs interlocuteurs.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Modalit\u00e9s du poste<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> sera recrut\u00e9(e) en contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (CDI) au sein du d\u00e9partement 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5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Franz\u00f6sischer \/ -Italienischer \/ -Englischer Support!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r Gesch&auml;ftskunden<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: schnellstm&ouml;glich<\/li>\\n<li>Pensum: 80-100%<\/li>\\n<li>Standort: Wallisellen ZH<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 17:30 Uhr &ndash; freie Wochenenden!<\/li>\\n<li>Outbound<\/li>\\n<li>Supportsprachen: Deutsch &amp; Deutsch kombiniert mit Franz&ouml;sisch oder Italienisch<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unbefristet<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du <strong>ber&auml;tst unsere Kunden professionell<\/strong> und freundlich &uuml;ber unsere <strong>Telekommunikationsprodukte und -dienstleistungen.<\/strong><\/li>\\n<li><strong>Verkaufe aktiv Produkte und Dienstleistungen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/li>\\n<li>Unterst&uuml;tze unsere Kunden bei <strong>Anfragen und Problemen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/li>\\n<li>Bleibe auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber, um <strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/li>\\n<li><strong>Pflege Kundenbeziehungen <\/strong>durch regelm&auml;ssige und <strong>proaktive Ansprache<\/strong>.<\/li>\\n<li><strong>Erkenne Verkaufschancen <\/strong>und nutze <strong>Cross- und Upselling-Strategien<\/strong>.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift.<\/li>\\n<li>Und sehr gute <strong>Franz&ouml;sisch- oder Italienischkenntnisse in Wort und Schrift.<\/strong><\/li>\\n<li>Du sprichst zus&auml;tzlich <strong>Schweizerdeutsch<\/strong>.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast eine <strong>starke Kunden- und Serviceorientierung<\/strong>.<\/li>\\n<li><strong>Komplexe, technische Sachverhalte<\/strong> kannst du <strong>verst&auml;ndlich erkl&auml;ren<\/strong>.<\/li>\\n<li>Deine <strong>Ziele zu erreichen<\/strong> hat oberste Priorit&auml;t.<\/li>\\n<li>Du <strong>arbeitest<\/strong> erfolgreich <strong>selbst&auml;ndig und im Team<\/strong>.<\/li>\\n<li>Du bringst <strong>Begeisterung f&uuml;r technische Produkte<\/strong> und Innovationen mit.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1188\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-09-30T14:52:22.896+02:00\",\"created_at\":\"2026-09-30T14:41:11.946+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1656\",\"campaign_id\":\"1150\",\"campaign_title\":\"Advisor II, B2B Sales R1768620\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior Hunter\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inbound Sales Representative SMB <\/b>hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\"><b>\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an <b>Inbound Sales Representative<\/b>, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your responsibilities will include:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.<\/li><li style=\\\"color:#3b3b3b !important\\\">Consulting with customers to understand their business needs and recommend appropriate products and services.<\/li><li style=\\\"color:#3b3b3b !important\\\">Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.<\/li><li style=\\\"color:#3b3b3b !important\\\">Accurately updating and maintaining customer information and sales activities within the CRM system.<\/li><li style=\\\"color:#3b3b3b !important\\\">Achieving individual sales targets and contributing to overall team performance goals.<\/li><li style=\\\"color:#3b3b3b !important\\\">Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ensuring service quality meets contractual objectives and key performance indicators (KPIs).<\/li><li style=\\\"color:#3b3b3b !important\\\">Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.<\/li><li style=\\\"color:#3b3b3b !important\\\">Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.<\/li><li style=\\\"color:#3b3b3b !important\\\">Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.<\/li><li style=\\\"color:#3b3b3b !important\\\">Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you&#39;ll bring:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Strong communication and relationship-building skills.<\/li><li style=\\\"color:#3b3b3b !important\\\">Customer-focused mindset with a passion for sales.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to work in a target-driven environment and meet performance objectives.<\/li><li style=\\\"color:#3b3b3b !important\\\">Experience using CRM platforms and managing customer pipelines.<\/li><li style=\\\"color:#3b3b3b !important\\\">Excellent organizational and problem-solving skills.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Native French and advanced level of English<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have a solid Sales Background (outbound environment)\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have strong communication and good computer skills\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have pipeline management and forecasting experience\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you have\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Previous experience working with channel\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 20.876 euros gross\/year &#43; up to 5.000 euros gross\/year in bonus &#43; medical insurance<\/p><p style=\\\"color:#3b3b3b !important\\\">- Great office location in Valencia with Hybrid mode available<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development program and specialized courses\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"khaled.akram1@concentrix.com\"},\"first_name\":\"Khaled Shahzad Akram (102539841)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768620\",\"wid\":\"0e2539c721a91032af3ebba2b82e0000\",\"descriptor\":\"Junior Hunter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1657\",\"campaign_id\":\"1149\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1768615\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> <\/span><b><span style=\\\"font-size:inherit\\\">in Barcelona (on-site)<\/span><\/b><span style=\\\"font-size:inherit\\\">, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in\u00a0German and advanced in English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: rotative Monday to Friday between 9:00 - 19:00<br \/>- Salary <\/span><\/span>19623,9<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 2000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<br \/><\/span><\/i><\/span>R1768615<\/p><br \/>\",\"ats_external_id\":\"R1768615\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T16:04:37.133+02:00\",\"created_at\":\"2026-09-30T14:04:36.866+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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On-site KL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"2082\",\"campaign_id\":\"1624\",\"campaign_title\":\"JPO HANDICAPES CONSEILLERS CLIENT (H\/F)\",\"campaign_type\":\"job_application\",\"job_title\":\"JPO HANDICAPES \/ Conseiller client (F\/H)- Service Client \",\"street\":null,\"address\":null,\"city\":\"Benin\",\"state\":null,\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udce2 Offre exclusive : Journ&eacute;e Portes Ouvertes (JPO) Handicap&eacute;s<\/strong><\/p>\\n<p><em>Cette offre est sp&eacute;cifiquement r&eacute;serv&eacute;e &agrave; la JPO Handicap. Les candidatures sont ouvertes <strong>jusqu'au dimanche 4 octobre 2026 &agrave; 00h<\/strong>. Pass&eacute; ce d&eacute;lai, l'offre sera cl&ocirc;tur&eacute;e : ne tardez pas &agrave; postuler !<br \/><br \/><\/em><\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d'&ecirc;tre l'interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/li>\\n<li>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/li>\\n<li>G&eacute;rer efficacement les r&eacute;clamations.<\/li>\\n<li>&Ecirc;tre un ambassadeur de la satisfaction client !<\/li>\\n<\/ul>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons :<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li><strong>R&eacute;mun&eacute;ration et avantages :<\/strong>\\n<ul>\\n<li>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/li>\\n<li>Un contrat de 40 heures par semaine.<\/li>\\n<li>Une mutuelle d'entreprise prise en charge &agrave; hauteur de 80 %.<\/li>\\n<li>Un remboursement des transports en commun &agrave; hauteur de 60 %.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Conditions de travail optimales :<\/strong>\\n<ul>\\n<li>Une formation initiale et continue.<\/li>\\n<li>Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/li>\\n<li>Des perspectives d'&eacute;volution professionnelle.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil recherch&eacute; :<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l'&eacute;crit qu'&agrave; l'oral. \ud83d\udde3\ufe0f<\/li>\\n<li>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/li>\\n<li>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Sont disponibles du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h00.<\/li>\\n<\/ul>\\n<p><strong>Date limite :<\/strong><\/p>\\n<p><em>Les candidatures sont accept&eacute;es jusqu'au dimanche 4 octobre 2026 &agrave; 00h.<\/em><\/p>\\n<p><strong>NB :<\/strong> Seuls les candidats ayant valid&eacute; le test avec le score requis seront invit&eacute;s sur site.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BJ-1624\",\"location\":\"Benin, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-03T01:59:14.123+02:00\",\"created_at\":\"2026-09-30T13:59:24.874+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI0?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1817\",\"campaign_id\":\"60\",\"campaign_title\":\"Xerox\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian-Speaking Customer Advisor, Technical Support \",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p>The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">. <strong>Italian (C1); English (B2)<\/strong><\/p>\\n<p>&bull; Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products&nbsp;<\/p>\\n<p>&bull; Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p>\\n<p>&bull; Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-60\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T03:59:11.786+04:00\",\"created_at\":\"2026-09-30T13:04:58.103+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"temporarily_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"917\",\"campaign_id\":\"27123\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1768399\",\"campaign_type\":\"job_application\",\"job_title\":\"MECM\/SCCM\/Infrastructure Engineer (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#374151\\\">We are seeking a highly skilled and proactive <\/span><span style=\\\"color:#111827\\\">Microsoft MECM\/SCCM\/Intune Customer Engineer<\/span> to serve as a trusted consultant and technical advisor for customers. In this role, you will design, assess, maintain, troubleshoot, and optimize Microsoft Endpoint Configuration Manager, System Center Configuration Manager, and Intune environments while helping customers achieve their endpoint management goals. You will partner directly with technical teams and customer leadership to deliver practical guidance, reliable solutions, and measurable outcomes. 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Chez Concentrix B\u00e9nin, nous pla\u00e7ons l\u2019humain, l\u2019innovation et l\u2019excellence op\u00e9rationnelle au c\u0153ur de nos activit\u00e9s.<br \/><\/p><p>Dans le cadre du renforcement de notre d\u00e9partement Finance, nous recherchons un(e) Professionnel(le) I \u2013 Planification et Analyse Financi\u00e8re (FP&amp;A) capable de contribuer au pilotage de la performance financi\u00e8re de l\u2019entreprise \u00e0 travers la production de reportings financiers et op\u00e9rationnels, l\u2019analyse des r\u00e9sultats, le suivi budg\u00e9taire et la pr\u00e9paration des pr\u00e9visions financi\u00e8res.<br \/><\/p><p>Le\/La titulaire du poste contribuera \u00e0 garantir la fiabilit\u00e9, la qualit\u00e9 et la pertinence des informations financi\u00e8res utilis\u00e9es par le management pour le suivi de la performance et la prise de d\u00e9cision. 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Le titulaire du poste accompagne les op\u00e9rations et les fonctions support dans la compr\u00e9hension des r\u00e9sultats financiers et l&#39;identification des leviers d&#39;am\u00e9lioration de la performance. Les activit\u00e9s FP&amp;A au sein de Concentrix s&#39;appuient notamment sur les processus de budg\u00e9tisation, reporting, analyse des \u00e9carts et forecast.\u00a0<br \/><\/p><p><b>4- Principales responsabilit\u00e9s et activit\u00e9s<br \/><\/b><\/p><p><b>A-Reporting financier\u00a0<\/b><\/p><p>Participer aux cl\u00f4tures mensuelles.\u00a0<\/p><p>Pr\u00e9parer et consolider les reportings financiers et op\u00e9rationnels.\u00a0<\/p><p>Contr\u00f4ler la fiabilit\u00e9, l&#39;exhaustivit\u00e9 et la coh\u00e9rence des donn\u00e9es financi\u00e8res.\u00a0<\/p><p>Assurer le rapprochement entre les donn\u00e9es de gestion et la comptabilit\u00e9.\u00a0<\/p><p>Produire les indicateurs cl\u00e9s de performance dans le respect du calendrier de cl\u00f4ture.\u00a0\u00a0<br \/><\/p><p><b>B-Analyse financi\u00e8re<\/b>\u00a0<\/p><p>Analyser les \u00e9carts entre R\u00e9alis\u00e9, Budget, Forecast et Rolling Forecast.\u00a0<\/p><p>Identifier les facteurs expliquant les variations de chiffre d&#39;affaires, de marge brute et de NGOI.\u00a0<\/p><p>R\u00e9aliser des analyses de rentabilit\u00e9 par client, projet, site ou d\u00e9partement.\u00a0<\/p><p>Pr\u00e9parer des synth\u00e8ses et recommandations \u00e0 destination du management.\u00a0<\/p><p>Participer aux revues mensuelles de performance.\u00a0\u00a0<br \/><\/p><p><b>C- Budget et pr\u00e9visions\u00a0<\/b><\/p><p>Participer \u00e0 l&#39;\u00e9laboration du budget annuel.\u00a0<\/p><p>Contribuer aux exercices de Forecast et Rolling Forecast.\u00a0<\/p><p>Collecter et consolider les hypoth\u00e8ses op\u00e9rationnelles et financi\u00e8res.\u00a0<\/p><p>Assurer le suivi des objectifs budg\u00e9taires et des plans d&#39;action associ\u00e9s.\u00a0<\/p><p>Participer \u00e0 l&#39;identification des risques et opportunit\u00e9s financiers. <br \/><\/p><p><b>D-Business Partnering\u00a0<\/b><\/p><p>Collaborer avec les \u00e9quipes op\u00e9rationnelles et les fonctions support.\u00a0<\/p><p>Fournir des analyses permettant d&#39;\u00e9clairer la prise de d\u00e9cision.\u00a0<\/p><p>Accompagner les responsables op\u00e9rationnels dans le suivi de leurs indicateurs de performance.\u00a0<\/p><p>Participer aux r\u00e9unions de gestion et aux revues financi\u00e8res.<\/p><p>\u00a0<\/p><p><b>5-Profil recherch\u00e9<br \/><\/b><\/p><p><b>A- Formation\u00a0<\/b><\/p><p>Bac &#43;4\/5 en Finance, Contr\u00f4le de Gestion, Comptabilit\u00e9, Audit ou domaine \u00e9quivalent.\u00a0<br \/><\/p><p><b>B- Exp\u00e9rience\u00a0<\/b><\/p><p>Premi\u00e8re exp\u00e9rience en contr\u00f4le de gestion, FP&amp;A, audit ou finance d&#39;entreprise appr\u00e9ci\u00e9e.\u00a0<\/p><p>Connaissance des activit\u00e9s de reporting et de planification financi\u00e8re.\u00a0<\/p><p>\u00a0<\/p><p><b>C- Comp\u00e9tences techniques\u00a0<\/b><\/p><p>Ma\u00eetrise avanc\u00e9e d&#39;Excel.\u00a0<\/p><p>Bonne compr\u00e9hension des \u00e9tats financiers et des indicateurs de performance.\u00a0<\/p><p>Capacit\u00e9s d&#39;analyse financi\u00e8re et de mod\u00e9lisation.\u00a0<\/p><p>Ma\u00eetrise des outils de reporting et de planification financi\u00e8re.\u00a0<\/p><p>Connaissance des outils tels que Excel, Power BI, Planful, Domo et Workday. \u00a0<br \/><\/p><p><b>D- Comp\u00e9tences comportementales\u00a0<\/b><\/p><p>Forte capacit\u00e9 d&#39;analyse et de synth\u00e8se.\u00a0<\/p><p>Rigueur et sens de l&#39;organisation.\u00a0<\/p><p>Esprit d&#39;\u00e9quipe.\u00a0<\/p><p>Orientation r\u00e9sultats.\u00a0<\/p><p>Excellentes capacit\u00e9s de communication.\u00a0<\/p><p>Capacit\u00e9 \u00e0 g\u00e9rer plusieurs priorit\u00e9s simultan\u00e9ment.\u00a0<\/p><p>\u00a0<\/p><p><b>6- Langues\u00a0<\/b><\/p><p>Fran\u00e7ais : Courant\u00a0<\/p><p>Anglais : Courant\u00a0<\/p><p>Bilingue fran\u00e7ais\/anglais (oral et \u00e9crit), avec capacit\u00e9 \u00e0 interagir quotidiennement avec des \u00e9quipes et parties prenantes internationales.\u00a0<\/p><p>\u00a0<\/p><p><b>7- Principaux indicateurs de 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a remote Automotive Inside Sales Representative at Concentrix is the right place for you!<\/p><p><strong>&nbsp;<\/strong><\/p><p>As a remote Automotive Inside Sales Representative (Bilingual: English &amp; Spanish), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br><\/strong>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Automotive Inside Sales Representative (Bilingual: English &amp; Spanish) working from home, you will:<\/p><ul><li><p>Provide inbound and outbound customer support using a call flow guide<\/p><\/li><li><p>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/p><\/li><li><p>Use product knowledge, build client relationships, and find new ways to retain customers<\/p><\/li><li><p>Be detail-oriented when it comes to sales of products and services<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services with every sale<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<strong><br>&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Inside Sales Representative (Bilingual: English &amp; Spanish) role include:<\/p><ul><li><p>1+ year of proven B2B experience (meeting quotas, working on commission, selling products and\/or services)<\/p><\/li><li><p><em>MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY<\/em><\/p><\/li><li><p>Account Management experience preferred<\/p><\/li><li><p>Experience utilizing a CRM preferred (such as SalesForce)<\/p><\/li><li><p>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-a6aa926a60123d44\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-05T11:45:34.090Z\",\"created_at\":\"2026-09-29T18:29:08.195Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/KY9XVBYESZJS87P12X6F8ZYKMJ1REE3F\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/KY9XVBYESZJS87P12X6F8ZYKMJ1REE3F\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1658\",\"campaign_id\":\"1146\",\"campaign_title\":\"Advisor II, B2B Sales R1768168\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Portuguese - speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as a <b>Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Career growth and personal development\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As a <b>Sales Representative<\/b> in our team, you will:\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:\u00a0<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<br \/>- <\/span><span style=\\\"color:#424242\\\">Are proficient or bilingual in\u00a0Portuguese  advanced level of English <\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time 39 hours\/week contract: Monday to Friday from 9:00 to 18:00 <br \/>- Salary 20.100 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - High Tech Industry - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p>\u00a0<\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Partner<\/b> <b>Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>As a <b>Inside Partner Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<\/p><p>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<\/p><p>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<\/p><p>- Detect High Business Opportunities \u00a0<\/p><p>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<\/p><p>- Process callout campaign based on a predefined list of resellers \u00a0<\/p><p>- Process specific marketing on products and services\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Native Spanish and advanced level of English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<\/p><p>- Have previous B2B sales experience \u00a0<\/p><p>- Are positive, goal and target orientated \u00a0<\/p><p>- Are comfortable speaking with business users at all levels \u00a0<\/p><p>- Are a strong individual contributor as well as a team player \u00a0<\/p><p>- Can handle project tasks with minimal direction and supervision \u00a0<\/p><p>- Are highly organized and detail oriented \u00a0<\/p><p>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 21.600 euros gross\/year &#43; up to 4.300 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Great office location in Barcelona, with hybrid work model<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development program and specialized courses\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career <\/b><\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an Account Manager in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><br \/><p><b>Career growth and personal development <\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><br \/><p><b>What you will do in this role <\/b><br \/><br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate<br \/>- Understand partner market and competition and evaluate reseller interest<br \/>- Create partner loyalty and drive partner competencies and certification in BU products<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<br \/>- May attend country partner events for meeting key partners\u00a0<\/p><br \/><br \/><p><b>Concentrix is a great match if you: <\/b><\/p><br \/><p>- Are bilingual or proficient in Spanish<br \/>- Have two years of related technical sales experience preferred<br \/>- Are familiar with channel programs<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<br \/>- Can establish an individual course of action to accomplish goals while using appropriate<\/p><br \/><p><b>It would be a plus if you: <\/b><\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors<\/p><br \/><p>Don\u2019t meet every requirement? 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dialects \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Catalan,Valencian,Basc or Galician - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong><em>Technical Customer Advisor with Spanish dialects (catalan, valencian, basc, galician) and English - Bucharest (on-site)<\/em>, <\/strong>you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <strong>Technical Customer Advisor<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations\u202f(different issues regarding mobile devices, laptops etc.)\u202f\u202f&nbsp;<\/li>\\n<li>Manage multichannel interactions (voice, email and chat) to ensure a consistent customer experience&nbsp;<\/li>\\n<li>Develop your skills and learn how to use software solutions that improve people&rsquo;s lives&nbsp;<\/li>\\n<li>Champion better brand experiences for our customers and clients&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are proficient or bilingual in<strong> Spanish (<em>catalan, valencian, basc or galician) <\/em>and English&nbsp;<\/strong><\/li>\\n<li>Have a bachelor&rsquo;s degree (preferably in a technical domain)&nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-441\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T14:44:49.144+03:00\",\"created_at\":\"2026-09-29T15:10:52.407+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1661\",\"campaign_id\":\"1137\",\"campaign_title\":\"Advisor II, B2B Sales R1768154\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager - (Portuguese-Speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As an<b>\u00a0Account Manager<\/b>\u00a0on our team, you will:\u00a0\u00a0<br \/>\u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate\u00a0\u00a0<br \/>- Understand partner market and competition and evaluate reseller interest\u00a0\u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products\u00a0\u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs\u00a0\u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods\u00a0\u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary\u00a0\u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction\u00a0\u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI\u00a0\u00a0<br \/>- May attend country partner events for meeting key partners\u00a0 \u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Are bilingual or proficient in Portuguese and have an advanced level of English<br \/>- Have two years of related technical sales experience preferred\u00a0\u00a0<br \/>- Are familiar with channel programs\u00a0\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize\u00a0\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><br \/><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<br \/>- Salary 22.100 euros gross\/year &#43; up to 3200 euros gross\/year in bonus\u00a0\u00a0&#43; private medical insurance<\/p><p>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><br \/><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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(English speaking) - Hybrid - High Tech - HD01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b> <\/b><\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the Power of a Game-Changing Career<\/b><\/p><p>\u00a0<\/p><p>Are you ready to join an innovative and fast-growing team? We are a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most well-known companies \u2014 the ones you use every day \u2014 helping them transform their businesses through cutting-edge technology and integrated solutions.<\/p><p>If you\u2019re looking to grow, learn, and be inspired, this is your opportunity.<\/p><p>\u00a0<\/p><p>As a <b>Remote Support Engineer<\/b> based on-site in Barcelona, you\u2019ll become part of a dynamic team of game-changers shaping the future of global brands.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>We believe in unlocking your potential. You\u2019ll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow. Along the way, you\u2019ll build meaningful connections \u2014 even \u201cfriends for life.\u201d<\/p><p>\u00a0<\/p><p><b>What You\u2019ll Do<\/b><\/p><p>At the core of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our communities, and our planet.<\/p><p>\u00a0<\/p><p>As a <b>Remote Support Engineer<\/b>, you will:<\/p><p>\u00a0<\/p><p>- Provide expert support on industrial 3D printers<\/p><p>- Remotely resolve hardware and\/or software technical issues and application problems for our customers\u00a0<\/p><p>- Trigger an onsite interaction (parts and\/or FSE dispatch) in case the issue cannot be fixed remotely\u00a0<\/p><p>- Keep customers informed of the status of their case\u00a0<\/p><p>- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product\/case history tracking and reporting\u00a0<\/p><p>- Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization\u00a0<\/p><p>- Assist Care Center Agents and Customers on subjects such as product features, specifications, parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement\u00a0<\/p><p>- Assist Field Service Engineers during onsite troubleshooting in case of need\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Concentrix\u00a0 is a great match if you:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- A native or proficient level of English<\/p><p>- Strong technical background with bachelor\u2019s degree in Science\/Engineering \u2013 preferably Mechanical, Industrial or Electrical Engineering \u2013 or equivalent\u00a0<\/p><p>- Can work collaboratively in an ethnically, linguistically, and culturally diverse environment\u00a0<\/p><p>- Excellent organizational skills; able to prioritize work in accordance\u00a0<\/p><p>\u00a0<\/p><p><b>It will be a plus if you have:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Experience in a customer facing role (onsite support, remote support or similar)\u00a0<\/p><p>- Experience in Graphics Arts products and related technologies\u00a0<\/p><p>- Ability to follow and read electrical \/ electronic diagrams\u00a0<\/p><p>- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialize) and NetFabb (Autodesk) and\/or 3D printing workflows\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Shift schedule: Monday to Friday 12:00 to 21:00<\/p><p>- Salary package: base salary of 20,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus, private medical insurance, restaurant card<\/p><p>- Great office location in Barcelona, with hybrid work model<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the Best Version of You<\/b><\/p><p>\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the right next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) \u2013 On-site \u2013 High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\"><br \/>Job Description<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Passionate about finding your next big opportunity?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Sales Development Specialist in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Sales Development Specialist\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">on our team, you will:\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Achieve specific sales targets and maximizing sale opportunities on\u00a0each and every\u00a0call\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Use script and\/or probing techniques to\u00a0determine\u00a0customer needs and offer the most\u00a0appropriate product\u00a0or service to address their needs\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">-\u00a0Maintain\u00a0broad knowledge of products, pricing, promotions, and procedures\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Prepare complete and\u00a0accurate\u00a0work including appropriately notating accounts as\u00a0required\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">-\u00a0Participate\u00a0in activities designed to improve customer satisfaction and sales performance\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0- Answer billing questions by talking through components of customer accounts\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in English\u00a0\u00a0<br \/>- Have\u00a0strong communication\u00a0skills\u00a0\u00a0<br \/>- Have solid Sales Background\u00a0\u00a0<br \/>- Are achievement and goal oriented\u00a0\u00a0<br \/>- Have good computer skills\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are motivated and self-starter\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s\u00a0in it for you\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In this role, we offer benefits that help support your<\/span><b><span style=\\\"font-size:inherit\\\">\u00a0unique lifestyle:\u202f\u202f\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time\u00a039 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0\u00a0<br \/>- Base salary of 19 623 euros per annum &#43; up to 3.000 euros in bonus per annum\u00a0<br \/>-\u00a0Great\u00a0location in\u202fBarcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. 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Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r Gesch&auml;ftskunden von Lifestyle-Produkten.<\/strong><\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Teilzeit &ndash; 20-32 Std.\/Woche<\/li>\\n<li><strong>4-Tage-Woche!<\/strong> Montag - Donnerstag von 08:00 - 16:30 Uhr&nbsp;<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r Au&szlig;endienstmitarbeiter und Gesch&auml;ftskunden<\/strong>, die diverse Produkte unseres Auftraggebers vertreiben.<\/li>\\n<li>K&uuml;mmere dich um <strong>Bestellungen, Liefer&uuml;berwachungen<\/strong>,&nbsp;<strong>Produkt-Verf&uuml;gbarkeiten und Aktionen<\/strong>.<\/li>\\n<li>F&uuml;hre fundierte <strong>Beratungs- und Verkaufsgespr&auml;che<\/strong>\u202f durch, sodass wir den <strong>Kunden bei Bedarf zur&uuml;ckzugewinnen<\/strong>.<\/li>\\n<li>Stelle die <strong>Kundenzufriedenheit via Outbound-Anruf sicher<\/strong>.<\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits <strong>Erfahrung im B2B-Bereich oder im Vertrieb<\/strong> gesammelt.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1184\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-29T11:24:49.120+02:00\",\"created_at\":\"2026-09-29T09:42:36.253+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"924\",\"campaign_id\":\"27033\",\"campaign_title\":\"Software Architect (TCF) R1768016\",\"campaign_type\":\"job_application\",\"job_title\":\"Nice Cognigy Solutions Architect\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Nice Cognigy Solutions Architect<\/b><\/p><p>\u00a0<\/p><p><b>Key responsibilities<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Translate business and contact center requirements into solution designs, integration patterns, and implementation plans.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Design Cognigy conversational flows and AI agent solutions across voice and digital channels.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Architect the connection between Cognigy and NICE CXone, including routing, escalation, and transfer of conversation context to human agents.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Define integrations with CRM, knowledge bases, APIs, and other enterprise systems.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Establish requirements for security, access, data handling, monitoring, and operational support.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Guide development teams through configuration, testing, deployment, and issue resolution.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Work with business, operations, and technical stakeholders to measure performance and improve customer and agent experiences.<\/span><\/li><\/ul><br \/><p><b>Required qualifications<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">8&#43; years of hands-on solution architecture experience with NICE CXone and Cognigy.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience designing contact center voice and digital journeys, including IVR, routing, and agent handoffs.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong understanding of conversational AI, API integrations, and enterprise architecture.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ability to produce architecture diagrams, technical designs, and clear guidance for delivery teams.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience leading technical discussions with clients and cross-functional teams.<\/span><\/li><\/ul><br \/><p><b>Preferred qualifications<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Experience with Cognigy Voice Gateway, AI agents, or agent assistance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience integrating contact center platforms with CRM and knowledge management systems.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with analytics and ongoing optimization of automated customer journeys.<\/span><\/li><\/ul><br \/><p>The base salary for this position is $106,087 - $166,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/07\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#concentrix<\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-893\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T14:24:13.726+03:00\",\"created_at\":\"2026-09-28T23:28:51.168+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"927\",\"campaign_id\":\"26999\",\"campaign_title\":\"Professional, BI Specialist (TCF) R1764799\",\"campaign_type\":\"job_application\",\"job_title\":\"Insights Analyst\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<h2>Insight Analyst \u2013 Cape Town<\/h2><h2><br \/><\/h2><h2>Turn data into insight. Turn insight into measurable business impact.<\/h2><h2>Are you passionate about data, analytics and solving complex business challenges? Do you enjoy looking beyond the numbers to understand what is driving performance and how data can be used to create practical solutions?<\/h2><h2>Join Concentrix and become part of a global team that powers the world&#39;s best brands.<\/h2><h2><br \/><\/h2><h2>We&#39;re looking for an analytical and commercially minded <b>Insight Analyst<\/b> to support the development and implementation of data-driven insights across strategic client programmes. In this role, you&#39;ll use structured analytical methodologies to identify trends, uncover performance drivers and translate complex data into practical, measurable solutions.<\/h2><h2><br \/><\/h2><h2>You&#39;ll work closely with operational and business stakeholders to turn insight into action, helping improve business performance, operational efficiency and customer experience.<\/h2><h2><br \/><\/h2><h2>If you&#39;re curious, analytical and passionate about using data to solve real business problems, we&#39;d love to hear from you.<\/h2><h2><br \/><\/h2><h2>Join us as an <b>Insight Analyst<\/b> in our Cape Town site and take the next step in your analytics career.<\/h2><h2><br \/><\/h2><h2>What you will do in this role<\/h2><h2>As an Insight Analyst, you will:<\/h2><h2>Data Analysis &amp; Insight Generation<\/h2><ul><li><h2>Analyse large and complex datasets to identify trends, patterns, performance drivers and key business insights.<\/h2><\/li><li><h2>Develop actionable insights that support business decision-making and improve operational performance.<\/h2><\/li><li><h2>Apply structured analytical methodologies to investigate business challenges and identify opportunities.<\/h2><\/li><li><h2>Use statistical analysis, data mining and other analytical techniques to improve the accuracy and depth of insights.<\/h2><\/li><li><h2>Translate complex data into clear, practical and measurable recommendations.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Reporting &amp; Visualisation<\/h2><ul><li><h2>Design, develop and maintain dashboards, reports and performance scorecards.<\/h2><\/li><li><h2>Use tools such as <b>Power BI, Tableau, SQL and Excel<\/b> to analyse and visualise data.<\/h2><\/li><li><h2>Ensure data integrity, accuracy and consistency across reporting outputs.<\/h2><\/li><li><h2>Present insights in a clear and compelling way to both technical and non-technical stakeholders.<\/h2><\/li><li><h2>Develop reporting that provides meaningful visibility of business and operational performance.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Business Problem Solving<\/h2><ul><li><h2>Identify root causes of business and operational challenges using data-driven analysis.<\/h2><\/li><li><h2>Develop evidence-based recommendations to improve processes, efficiency and customer experience.<\/h2><\/li><li><h2>Translate analytical findings into practical solutions that can be implemented and measured.<\/h2><\/li><li><h2>Work collaboratively with cross-functional teams to support the implementation of insight-led strategies.<\/h2><\/li><li><h2>Challenge assumptions and use data to support informed business decisions.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Performance Tracking &amp; Continuous Improvement<\/h2><ul><li><h2>Monitor key performance indicators (KPIs) and identify trends, risks and opportunities for improvement.<\/h2><\/li><li><h2>Provide regular insight into performance drivers and areas requiring intervention.<\/h2><\/li><li><h2>Support the development of forecasting models and analytical approaches to aid business decision-making.<\/h2><\/li><li><h2>Track the impact of implemented solutions and identify opportunities for further improvement.<\/h2><\/li><li><h2>Continuously refine analytical methodologies, reporting and insight generation processes.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Stakeholder Engagement &amp; Collaboration<\/h2><ul><li><h2>Engage with stakeholders to understand business objectives, data requirements and analytical needs.<\/h2><\/li><li><h2>Present findings and recommendations to operational teams, leadership and other stakeholders.<\/h2><\/li><li><h2>Communicate complex analytical concepts in a simple and engaging way.<\/h2><\/li><li><h2>Build strong relationships across the business and act as a trusted analytical partner.<\/h2><\/li><li><h2>Use data storytelling to clearly communicate not only <b>what is happening, but why it is happening and what should happen next<\/b>.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>Your qualifications<\/h2><h2>Concentrix is a great match if you have:<\/h2><ul><li><h2><b>A minimum of 2 years&#39; experience in data analysis, insights, business intelligence or a similar analytical role.<\/b><\/h2><\/li><li><h2>Proven experience analysing large and varied datasets and translating findings into meaningful business insight.<\/h2><\/li><li><h2>Strong experience with data visualisation tools such as <b>Power BI, Tableau or Looker<\/b>.<\/h2><\/li><li><h2>Working knowledge of <b>SQL<\/b> and the ability to query and analyse databases.<\/h2><\/li><li><h2>A solid understanding of fundamental statistical and analytical techniques.<\/h2><\/li><li><h2>Experience with process improvement methodologies such as <b>Six Sigma or PRINCE2<\/b> would be advantageous.<\/h2><\/li><li><h2>Experience with statistical programming languages such as <b>Python or R<\/b> would be advantageous.<\/h2><\/li><li><h2>Strong Microsoft Office skills, particularly <b>Excel and PowerPoint<\/b>.<\/h2><\/li><li><h2>Experience developing dashboards, reports and performance scorecards.<\/h2><\/li><li><h2>Strong problem-solving skills with excellent attention to detail.<\/h2><\/li><li><h2>Excellent communication, presentation and data storytelling skills.<\/h2><\/li><li><h2>The ability to communicate insights effectively to both technical and non-technical audiences.<\/h2><\/li><li><h2>Proven ability to develop practical, measurable solutions based on data and analytical outputs.<\/h2><\/li><li><h2>Familiarity with predictive analytics and machine learning techniques would be advantageous.<\/h2><\/li><li><h2>The ability to understand business processes, systems and best practices and apply this knowledge when developing insights.<\/h2><\/li><li><h2>Strong stakeholder management skills and the ability to work collaboratively across multiple business functions.<\/h2><\/li><li><h2>Excellent organisational skills with the ability to manage multiple priorities and deliver within agreed timelines.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2>If you don&#39;t meet every requirement, we still encourage you to apply. We recognise that talent comes in many forms and will consider you for this or other suitable opportunities.<\/h2><h2><br \/><\/h2><h2>What&#39;s in it for you<\/h2><h2>At Concentrix South Africa, we&#39;re committed to supporting your wellbeing, professional development and long-term career growth.<\/h2><h2>When you join our team, you&#39;ll enjoy:<\/h2><ul><li><h2>Competitive salary.<\/h2><\/li><li><h2>Permanent full-time employment.<\/h2><\/li><li><h2>Annual leave starting at 15 working days, increasing with length of service.<\/h2><\/li><li><h2>Pension and Provident Fund.<\/h2><\/li><li><h2>Medical Aid options.<\/h2><\/li><li><h2>Paid sick leave.<\/h2><\/li><li><h2>Paid maternity, parental, adoption and commissioning parental leave after one year of service.<\/h2><\/li><li><h2>Paid Family Responsibility Leave after four months.<\/h2><\/li><li><h2>Funeral cover.<\/h2><\/li><li><h2>Access to learning, leadership development and career progression opportunities.<\/h2><\/li><li><h2>The opportunity to work for a global leader in customer experience solutions.<\/h2><\/li><li><\/li><\/ul><h2>Power the best version of you!<\/h2><h2>If you&#39;re ready to transform data into meaningful insight, solve complex business challenges and create measurable operational impact, we&#39;d love to hear from you.<\/h2><h2><br \/><\/h2><h2>Apply today and take the next step in your analytics career with Concentrix.<\/h2><h2>Concentrix is an Equal Opportunity Employer<\/h2><h2>Concentrix is committed to creating an inclusive workplace where everyone belongs. 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10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"Join Our Team as a Frontline Administrator!\\n\\nAre you an organized and detail-oriented individual looking to make an impact in a dynamic work environment? We are seeking a Frontline Administrator to provide comprehensive administrative support to our team and managers.\",\"long_description\":\"<br \/><h2><span style=\\\"color:#111827\\\"><b>What you will be doing: <\/b><\/span><br \/><\/h2><ul><li><span style=\\\"color:#374151\\\">Provide <\/span><span style=\\\"color:#111827\\\">comprehensive administrative assistance<\/span> to managers and teams.<\/li><li><span style=\\\"color:#374151\\\">Prepare a variety of administrative documents, including <\/span><span style=\\\"color:#111827\\\">business correspondence, reports, spreadsheets, trackers<\/span>, and <span style=\\\"color:#111827\\\">presentation materials<\/span>.<\/li><li><span style=\\\"color:#374151\\\">Support special projects, conduct research, and gather information as needed.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in implementing office processes and procedures, maintaining <\/span><span style=\\\"color:#111827\\\">high standards of accuracy and professionalism<\/span> in all outputs.<\/li><li><span style=\\\"color:#374151\\\">Coordinate and maintain calendars, appointments, and meetings in line with business priorities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Schedule meetings, ensuring that all logistics are clearly communicated.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide travel coordination and support, including itineraries and accommodation arrangements, ensuring accuracy and timeliness.<\/span><\/li><li><span style=\\\"color:#374151\\\">Deliver <\/span><span style=\\\"color:#111827\\\">professional communication support<\/span>, responding to routine administrative queries and screening calls.<\/li><li><span style=\\\"color:#374151\\\">Build and maintain effective working relationships with internal stakeholders, clients, and suppliers.<\/span><\/li><li><span style=\\\"color:#374151\\\">Maintain accurate records and filing systems, ensuring document integrity and version control.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support established administration processes, including finance administration and visitor coordination.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in the planning and administration of business activities, such as meetings, launches, and internal events.<\/span><\/li><li><span style=\\\"color:#374151\\\">Contribute positively to <\/span><span style=\\\"color:#111827\\\">team effectiveness<\/span> by participating in collaborative activities and supporting colleagues during high-demand periods.<\/li><li><span style=\\\"color:#374151\\\">Demonstrate flexibility and a willingness to learn, adapting to changing priorities and business needs.<\/span><\/li><\/ul><br \/><p><b>What you will need: <\/b><\/p><br \/><ul><li>Matric <\/li><li><span style=\\\"color:#374151\\\">Strong organizational and multitasking skills<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to work independently and collaboratively in a team setting<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to work in a pressurized environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Excellent communication skills, both verbal and written<\/span><\/li><li><span style=\\\"color:#374151\\\">Proficient in Microsoft Office Suite and related administrative tools<\/span><\/li><li><span style=\\\"color:#374151\\\">A proactive approach to problem-solving and process improvement<\/span><\/li><\/ul><br \/><p><span style=\\\"color:#374151\\\">If you\u2019re ready to take the next step in your career and contribute to our team, please submit your resume and a cover letter outlining your relevant experience.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We look forward to hearing from you!<\/span><\/p><br \/><p><span style=\\\"color:#111827\\\"><b>Concentrix is an equal opportunity employer.\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\"><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i>\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0f4761\\\"><b>Disclaimer\u00a0\u00a0\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p>\",\"ats_external_id\":\"R1760410\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"12000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-02T22:05:05.635+08:00\",\"created_at\":\"2026-09-28T20:10:12.524+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Frontline-Administrator_R1760410\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"},{\"id\":\"103578395\",\"wid\":\"2f49f16c3d9d100538049a5e35b00000\",\"descriptor\":\"Siyanda Zinhle Sibisi (103578395)\"},{\"id\":\"103318795\",\"wid\":\"88d3d1b4e2311012745c2afda91b0000\",\"descriptor\":\"Katleho Morajane (103318795)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1047\",\"descriptor\":\"Administrative Assistant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389503\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Frontline-Administrator_R1760410\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Frontline-Administrator_R1760410\/apply\",\"job_requisition_id\":\"R1760410\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"f9af6d726098019195090b1e3c061cc1\",\"descriptor\":\"(SITE) OPERATIONS INDIRECT\",\"reference_id\":\"OPERATION-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"moeneera.adams@concentrix.com\"},\"first_name\":\"Moeneera Adams (102522471)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1760410\",\"wid\":\"711a251678a41032118114221ad70000\",\"descriptor\":\"Frontline Administrator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"929\",\"campaign_id\":\"26989\",\"campaign_title\":\"Professional, BI Specialist (TCF) R1764458\",\"campaign_type\":\"job_application\",\"job_title\":\"Insight Analyst\",\"street\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4320\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We are seeking a data-driven Insight Analyst to support strategic client accounts by delivering actionable insights and measurable business improvements. You will analyze large datasets, create dashboards and reports, identify operational trends, and recommend practical solutions that enhance performance and efficiency.\",\"long_description\":\"<h2>What you will be doing: <\/h2><br \/><h2><span style=\\\"color:#000000\\\">Data Analysis &amp; Insight Generation<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Analyze large and complex datasets to identify <\/span><span style=\\\"color:#111827\\\">trends, patterns, and key business insights<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Develop <\/span><span style=\\\"color:#111827\\\">actionable recommendations<\/span> that support better business decisions and improve operational performance.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Apply <\/span><span style=\\\"color:#111827\\\">statistical techniques, predictive modelling, and data mining<\/span> methods to enhance reporting quality and insight generation.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#000000\\\">Reporting &amp; Data Visualization<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Design, build, and maintain <\/span><span style=\\\"color:#111827\\\">dashboards, reports, and scorecards<\/span> using tools such as <span style=\\\"color:#111827\\\">SQL, Power BI, Tableau, Looker, or Excel<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Ensure <\/span><span style=\\\"color:#111827\\\">data accuracy, consistency, and integrity<\/span> across all reporting outputs.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Present findings in a <\/span><span style=\\\"color:#111827\\\">clear, compelling, and business-friendly way<\/span> for both technical and non-technical audiences.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#000000\\\">Business Problem Solving<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Identify <\/span><span style=\\\"color:#111827\\\">root causes<\/span> of operational and business challenges using data-led approaches.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Recommend <\/span><span style=\\\"color:#111827\\\">practical, evidence-based solutions<\/span> to improve business processes, operational efficiency, and customer experience.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Work collaboratively with cross-functional teams to turn insights into <\/span><span style=\\\"color:#111827\\\">real business actions<\/span>.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#111827\\\"> <\/span><span style=\\\"color:#000000\\\">Performance Tracking &amp; Continuous Improvement<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Monitor and evaluate <\/span><span style=\\\"color:#111827\\\">key performance indicators (KPIs)<\/span> to identify improvement opportunities.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Support the development of <\/span><span style=\\\"color:#111827\\\">forecasting models<\/span> to aid planning and decision-making.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Continuously refine methodologies and reporting approaches to improve the <\/span><span style=\\\"color:#111827\\\">accuracy, relevance, and value of insights<\/span>.<\/h2><\/li><\/ul><h2><br \/><\/h2><h2><span style=\\\"color:#000000\\\">Stakeholder Engagement &amp; Collaboration<\/span><\/h2><h2><br \/><\/h2><ul><li><h2><span style=\\\"color:#374151\\\">Engage with internal and external stakeholders to understand <\/span><span style=\\\"color:#111827\\\">business objectives, reporting needs, and data requirements<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Communicate insights and recommendations effectively to <\/span><span style=\\\"color:#111827\\\">senior leaders and operational teams<\/span>.<\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Act as a <\/span><span style=\\\"color:#111827\\\">strategic partner<\/span>, using data to support business growth and client success.<\/h2><\/li><\/ul><h2><\/h2><h2>What you will need: <\/h2><br \/><ul><li><h2><span style=\\\"color:#374151\\\">2&#43; years of experience in data analysis, insights, or a similar analytical role. Proficient in data visualization tools like Power BI, Tableau, or Looker. Knowledge of SQL for querying databases. Proven understanding of fundamental statistical analytical techniques (Process Analytical skills such as Six Sigma or Prince 2 would be advantageous) <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Experience with statistical programming languages such as Python or R is a plus. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Ability to develop practical solutions based on outputs of data Familiarity with predictive analytics and machine learning techniques is a bonus. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Excellent communication and storytelling skills to convey data insights to technical and non-technical audiences. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Strong problem-solving skills and attention to detail. <\/span><\/h2><\/li><li><h2><span style=\\\"color:#374151\\\">Microsoft application proficiency; in Excel and PowerPoint Understanding of our client\u2019s systems, processes and best practice<\/span><\/h2><\/li><\/ul>\",\"ats_external_id\":\"R1764458\",\"location\":\"Durban, Kwazulu-Natal\",\"job_type\":\"full_time\",\"salary\":\"45187.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-09-30T22:06:36.454+08:00\",\"created_at\":\"2026-09-28T18:06:57.905+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Insight-Analyst_R1764458\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"4320\",\"primary_location\":{\"id\":\"ZA-DUR-RIDGE-02\",\"wid\":\"90cf9de41c12101d4cd760c773160000\",\"descriptor\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1089\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389182\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Insight-Analyst_R1764458\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Insight-Analyst_R1764458\/apply\",\"job_requisition_id\":\"R1764458\"}],\"organizations\":[{\"wid\":\"76be88d3dd51100def5a2ec40a0d0000\",\"descriptor\":\"26248 - 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Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i>\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0f4761\\\"><b>Disclaimer\u00a0\u00a0\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<span>\u00a0<\/span><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"930\",\"campaign_id\":\"26975\",\"campaign_title\":\"Team Leader, B2B Sales R1766729\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader DE with EN C1\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<ul><li><h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><\/li><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p><\/p><p><\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><\/ul><p><\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1766729\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-01T02:04:36.928+08:00\",\"created_at\":\"2026-09-28T18:06:51.476+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader-DE-with-EN-C1_R1766729-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - 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Amazon - WHFR828\",\"reference_id\":\"WHFR828\",\"custom_reference_id\":\"WHFR828\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"panagiota.mitsi@concentrix.com\"},\"first_name\":\"Penny Mitsi (102569096)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766729\",\"wid\":\"756089a5687410320fb210b8ae340000\",\"descriptor\":\"B2B Sales Team Leader DE with EN C1\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1664\",\"campaign_id\":\"1129\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1767811\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> <\/span><b><span style=\\\"font-size:inherit\\\">in Barcelona (on-site)<\/span><\/b><span style=\\\"font-size:inherit\\\">, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in\u00a0German and advanced in English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week temporary contract: rotative Monday to Friday between 9:00 - 1900<br \/>- Salary <\/span><\/span>19623,9<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 2000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<br \/><\/span><\/i><\/span>R1767811<\/p>\",\"ats_external_id\":\"R1767811\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-06T15:59:50.522+02:00\",\"created_at\":\"2026-09-28T14:10:02.788+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Key Roles and Responsibilities<\/b>:-<\/p><br \/><p>\u25cf Entry level professional in a supervisory role. Receives predetermined work assignments that are process-driven, and subject to a moderate level of control and review. <\/p><p>\u25cf Directs subordinates on a course of action based on knowledge of established policies and procedures to complete assignments using established guidelines. Works on issues of limited scope. <\/p><p>\u25cf Provides input and contributes to managing costs related to a unit or sub unit. <\/p><p>\u25cf Works on issues of limited scope. Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained. <\/p><p>\u25cf Receives assignments in task oriented terms and supervises subordinates to set priorities and complete assignments. <\/p><p>\u25cf Executes specified routine tasks. Erroneous decisions or failure to achieve results will cause delays in schedules. Meets unit targets typically against a weekly plan. <\/p><p>\u25cf Coordinates, supervises and drives direct reports to achieve set metrics and business goals through coaching, mentoring, and providing regular feedback. <\/p><p>\u25cf Monitors daily\/weekly operations of a unit or sub-unit.<\/p><p>\u25cf Provides immediate supervision to a unit or group of employees, assigning tasks, monitoring work at frequent intervals, and maintaining schedules and workflow of the team. <\/p><p>\u25cf Interacts daily with subordinates and\/or functional peer groups. Interaction normally involves exchange or presentation of factual information. Conveys straightforward information to audiences. <\/p><p>\u25cf A portion of time is normally spent performing individual tasks related to the unit or sub-unit. Generally supervises semi-skilled employees. <\/p><p>\u25cf Reports to Manager\/ Sr. Manager.<\/p>\",\"ats_external_id\":\"R1766241\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"43333.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-01T18:10:48.240+08:00\",\"created_at\":\"2026-09-28T14:07:40.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Supervisor--IT-Operations--TCF-_R1766241\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-04\",\"wid\":\"740544c0a47f012c9aa11e8f1f115264\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"janeil.pranada@concentrix.com\"},\"first_name\":\"Pranada, Janeil\"},\"categories\":[{\"descriptor\":\"CF IT 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DIRECT\",\"reference_id\":\"IT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"89a5ab6c2303102456b5d7d1fbdd0000\",\"descriptor\":\"W0ZJZD Allstate Unlicense Email\",\"reference_id\":\"W0ZJZD\",\"custom_reference_id\":\"W0ZJZD\",\"company_reference_id\":null},{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - Allstate - 980001449\",\"reference_id\":\"980001449\",\"custom_reference_id\":\"980001449\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseluisfrancisco.gutierrez@concentrix.com\"},\"first_name\":\"Jorel Gutierrez (103170005)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1766241\",\"wid\":\"b37b793761681032018986963bef0000\",\"descriptor\":\"Supervisor, IT Operations (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Poznaj naszych pracownik\u00f3w<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Oto jak naprawd\u0119 wygl\u0105da praca z nami<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-600 post-600 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-599\" alt=\"Bilal, Mened\u017cer Operacji (Turcja)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Mened\u017cer Operacji (Turcja)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Rozpocz\u0105\u0142em prac\u0119 w naszej firmie jako przedstawiciel klienta w lutym 2021 roku. W tym samym roku otrzyma\u0142em swoj\u0105 pierwsz\u0105 promocj\u0119 na asystenta specjalisty ds. jako\u015bci. W 2022 roku zosta\u0142em liderem zespo\u0142u, w 2023 roku mened\u017cerem operacyjnym, a w 2024 roku awansowa\u0142em na starszego mened\u017cera operacyjnego. Pow\u00f3d, dla kt\u00f3rego dziel\u0119 si\u0119 moj\u0105 drog\u0105 zawodow\u0105, to podkre\u015blenie unikalnych mo\u017cliwo\u015bci kariery, jakie oferuje nasza firma. Dzi\u0119ki ci\u0105g\u0142emu wsparciu mojego mened\u017cera mia\u0142em okazj\u0119 rozwija\u0107 si\u0119 zar\u00f3wno zawodowo, jak i osobi\u015bcie.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-634 post-634 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-633\" alt=\"Nisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Podczas mojej pracy w Concentrix doskonali\u0142am umiej\u0119tno\u015bci analityczne i rozwi\u0105zywania problem\u00f3w, co umo\u017cliwia mi efektywne radzenie sobie ze z\u0142o\u017conymi zadaniami moderacji tre\u015bci. Moje umiej\u0119tno\u015bci komunikacyjne r\u00f3wnie\u017c si\u0119 rozwin\u0119\u0142y, co pozwala mi skuteczniej wsp\u00f3\u0142pracowa\u0107 z zespo\u0142em i udziela\u0107 ja\u015bniejszych informacji zwrotnych. Dodatkowo, wykszta\u0142ci\u0142am dba\u0142o\u015b\u0107 o szczeg\u00f3\u0142y, co zapewnia, \u017ce nasze tre\u015bci spe\u0142niaj\u0105 najwy\u017csze standardy dok\u0142adno\u015bci i jako\u015bci.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-668 post-668 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-667\" alt=\"Eneas, Lider Zespo\u0142u (Brazylia)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Lider Zespo\u0142u (Brazylia)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Dla mnie praca w Concentrix jest bardzo satysfakcjonuj\u0105ca. To miejsce, w kt\u00f3rym rozwin\u0105\u0142em si\u0119 zawodowo, buduj\u0105c karier\u0119, w kt\u00f3rej ju\u017c trzy razy si\u0119 rozwija\u0142em, i czuj\u0119, \u017ce mog\u0119 rosn\u0105\u0107 dalej. Wierz w sw\u00f3j potencja\u0142 i d\u0105\u017c do swoich cel\u00f3w, poniewa\u017c tutaj mo\u017cesz si\u0119 rozwija\u0107. Uwielbiam pracowa\u0107 w Concentrix. Jedno s\u0142owo, kt\u00f3re definiuje Concentrix, to okazja.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/pl\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Dlaczego warto do\u0142\u0105czy\u0107 do Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>praca dla&nbsp;rodzic\u00f3w dla&nbsp;student\u00f3w z&nbsp;domu za&nbsp;granic\u0105 dla&nbsp;lider\u00f3w dla&nbsp;odkrywc\u00f3w dla&nbsp;wszystkich LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnychZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":205,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-896","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Praca w Concentrix \u2013 oferty pracy w dziale obs\u0142ugi klienta<\/title>\n<meta name=\"description\" content=\"Szukasz pracy w dziale obs\u0142ugi klienta? 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