{"id":896,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:17","modified_gmt":"2026-02-17T03:06:17","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/pl\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"896\" class=\"elementor elementor-896 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;dla rodzic\\u00f3w\\ndla student\\u00f3w\\nz domu\\nza granic\\u0105\\ndla lider\\u00f3w\\ndla odkrywc\\u00f3w\\ndla wszystkich&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">praca<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tdla&nbsp;rodzic\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;student\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tz&nbsp;domu\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tza&nbsp;granic\u0105\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;lider\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;odkrywc\u00f3w\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdla&nbsp;wszystkich\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/pl\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Wyszukaj stanowisko lub s\u0142owo kluczowe\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Lokalizacja<\/option>\n                        <option value=\"\">Wszystkie kraje<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Algieria<\/option>\n                                                    <option value=\"Argentina\">Argentyna<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Belgium\">Belgia<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bo\u015bnia i Hercegowina<\/option>\n                                                    <option value=\"Brazil\">Brazylia<\/option>\n                                                    <option value=\"Bulgaria\">Bu\u0142garia<\/option>\n                                                    <option value=\"Canada\">Kanada<\/option>\n                                                    <option value=\"China\">Chiny<\/option>\n                                                    <option value=\"Colombia\">Kolumbia<\/option>\n                                                    <option value=\"Costa Rica\">Kostaryka<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Czechy<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Wybrze\u017ce Ko\u015bci S\u0142oniowej<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">Dominikana<\/option>\n                                                    <option value=\"Egypt\">Egipt<\/option>\n                                                    <option value=\"El Salvador\">Salwador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Francja<\/option>\n                                                    <option value=\"Georgia\">Gruzja<\/option>\n                                                    <option value=\"Germany\">Niemcy<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Grecja<\/option>\n                                                    <option value=\"Guatemala\">Gwatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">W\u0119gry<\/option>\n                                                    <option value=\"India\">Indie<\/option>\n                                                    <option value=\"Indonesia\">Indonezja<\/option>\n                                                    <option value=\"Ireland\">Irlandia<\/option>\n                                                    <option value=\"Italy\">W\u0142ochy<\/option>\n                                                    <option value=\"Jamaica\">Jamajka<\/option>\n                                                    <option value=\"Japan\">Japonia<\/option>\n                                                    <option value=\"Jordan\">Jordania<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u0141otwa<\/option>\n                                                    <option value=\"Lithuania\">Litwa<\/option>\n                                                    <option value=\"Madagascar\">Madagaskar<\/option>\n                                                    <option value=\"Malaysia\">Malezja<\/option>\n                                                    <option value=\"Mexico\">Meksyk<\/option>\n                                                    <option value=\"Morocco\">Maroko<\/option>\n                                                    <option value=\"Netherlands\">Holandia<\/option>\n                                                    <option value=\"New Zealand\">Nowa Zelandia<\/option>\n                                                    <option value=\"Nicaragua\">Nikaragua<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">Norwegia<\/option>\n                                                    <option value=\"Peru\">Peru<\/option>\n                                                    <option value=\"Philippines\">Filipiny<\/option>\n                                                    <option value=\"Poland\">Polska<\/option>\n                                                    <option value=\"Portugal\">Portugalia<\/option>\n                                                    <option value=\"Romania\">Rumunia<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabia Saudyjska<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapur<\/option>\n                                                    <option value=\"Slovakia\">S\u0142owacja<\/option>\n                                                    <option value=\"South Africa\">Republika Po\u0142udniowej Afryki<\/option>\n                                                    <option value=\"South Korea\">South Korea<\/option>\n                                                    <option value=\"Spain\">Hiszpania<\/option>\n                                                    <option value=\"Suriname\">Surinam<\/option>\n                                                    <option value=\"Sweden\">Szwecja<\/option>\n                                                    <option value=\"Switzerland\">Szwajcaria<\/option>\n                                                    <option value=\"Thailand\">Tajlandia<\/option>\n                                                    <option value=\"Tunisia\">Tunezja<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Zjednoczone Emiraty Arabskie<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">Stany Zjednoczone<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnych<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, powszechnymi schematami rekrutacji oraz tym, co mo\u017cesz zrobi\u0107, aby zg\u0142osi\u0107 dzia\u0142ania, kt\u00f3re uwa\u017casz za oszustwo. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Czytaj wi\u0119cej<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWybrane specjalnie dla Ciebie \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Poznaj korzy\u015bci z prze\u0142omowej kariery <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Wyczy\u015b\u0107 wszystko<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">J\u0119zyk<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Wszystkie j\u0119zyki<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Miasto<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Wszystkie miasta<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Kategoria<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Wszystkie kategorie<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Aplikuj (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"816\",\"campaign_id\":\"22276\",\"campaign_title\":\"Software Business Analyst I (TCF) R1747227\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP SuccessFactors Time Tracking (Senior)\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de un\/a <b>Consultor SAP SuccessFactors Time Tracking<\/b> Senior para sumarse a un proyecto de implementaci\u00f3n.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Ejecutar la implementaci\u00f3n del m\u00f3dulo Time Tracking en SAP SuccessFactors.<\/p><\/li><li><p>Realizar relevamiento de procesos y dise\u00f1o de la soluci\u00f3n.<\/p><\/li><li><p>Configuraci\u00f3n del sistema seg\u00fan requerimientos del negocio.<\/p><\/li><li><p>Participar en pruebas y acompa\u00f1ar el go-live.<\/p><\/li><li><p>Coordinar con equipos funcionales y t\u00e9cnicos.<\/p><\/li><li><p>Asegurar la 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(ECP).<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><\/ul><p><\/p><p><\/p><p>#SAP #SuccessFactors #SAPSuccessFactors #TimeTracking #EmployeeCentral #ECP #ConsultorSAP #FullTime #ImplementacionSAP<\/p>\",\"ats_external_id\":\"R1747227\",\"location\":\"Buenos Aires, Buenos 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SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gonzalomartin.gumbaucorrado@concentrix.com\"},\"first_name\":\"Gonzalo Gumbau (102009332)\"},\"category_groups\":[{\"id\":\"CF Application Development 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Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures<\/p><p>The Strategic Partnerships &amp; Alliance Manager drives growth through the development, commercialization, and scaling of high-impact partnerships across the technology ecosystem (e.g., Microsoft, NICE, Google). The role owns the full partnership lifecycle\u2014from strategy and partner development through to co-sell execution, contracting, and long-term value creation.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p>Strategy &amp; Alliance Development<\/p><p>\u2022 Identify, secure, and grow strategic partnerships aligned to business priorities<\/p><p>\u2022 Develop and execute joint business plans (JBPs) with measurable revenue and pipeline targets<\/p><p>\u2022 Define \u201cbetter together\u201d propositions across partner ecosystems<\/p><p>Commercial &amp; Pursuit Leadership<\/p><p>\u2022 Drive co-sell motions and joint pipeline with partners (e.g., Microsoft, Google, NICE)<\/p><p>\u2022 Lead partner engagement in pursuits, RFPs, and client solutioning<\/p><p>\u2022 Negotiate and close partnership agreements with legal and finance<\/p><p>Program Delivery &amp; Enablement<\/p><p>\u2022 Build scalable partner enablement programs, playbooks, and GTM frameworks<\/p><p>\u2022 Lead cross-functional execution (sales, marketing, product, delivery)<\/p><p>\u2022 Manage partnership programs against defined milestones and KPIs<\/p><p>Executive Relationship Management<\/p><p>\u2022 Build and influence senior stakeholder relationships across partner organisations<\/p><p>\u2022 Establish governance cadence (QBRs, exec briefings, joint steering)<\/p><p>\u2022 Act as primary escalation and alignment owner for partnerships<\/p><p>Innovation &amp; Thought Leadership<\/p><p>\u2022 Co-create joint offerings leveraging AI, cloud, and platform capabilities<\/p><p>\u2022 Represent the business in partner and client forums<\/p><p>\u2022 Drive differentiated solutions aligned to market trends (e.g., AI, CCaaS, data)<\/p><p><\/p><p>Core Capabilities<\/p><p>\u2022 Strategic alliance and ecosystem management<\/p><p>\u2022 Structured thinking, partner enablement, and program design<\/p><p>\u2022 Strong project\/program management discipline<\/p><p>\u2022 Executive stakeholder engagement and influence<\/p><p>\u2022 Commercial acumen and deal negotiation<\/p><p>\u2022 Pursuit leadership and revenue delivery<\/p><p>\u2022 Cross-functional collaboration and orchestration<\/p><p>\u2022 Technology-led innovation and thought leadership<\/p><p><\/p><p>Key Performance Indicators (KPIs)<\/p><p>Revenue &amp; Growth<\/p><p>\u2022 Partner-sourced \/ influenced revenue<\/p><p>\u2022 Joint pipeline and win rate<\/p><p>\u2022 Deal size uplift via partner engagement<\/p><p>Execution &amp; Delivery<\/p><p>\u2022 JBP achievement (pipeline, revenue, adoption)<\/p><p>\u2022 Co-sell opportunities and partner attach rate<\/p><p>\u2022 On-time delivery of partnership initiatives<\/p><p>Partnership Health<\/p><p>\u2022 Executive engagement cadence and partner satisfaction<\/p><p>\u2022 Partner activation (time to first deal, enablement completion)<\/p><p>Commercial &amp; Governance<\/p><p>\u2022 Contract cycle time and deal conversion<\/p><p>\u2022 Compliance with legal and financial frameworks<\/p><p><\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><ul><li><p>Deep expertise in at least one strategic partner ecosystem (e.g. NICE, Microsoft, Google, Cognigy), with the ability to quickly build credibility across adjacent partner technologies.<\/p><\/li><li><p>Strong understanding of customer experience, business applications, cloud, data and AI value propositions.<\/p><\/li><li><p>Proven ability to shape differentiated joint solutions and propositions that address customer business outcomes.<\/p><\/li><li><p>Experience supporting bids, pitches, co-sell opportunities and go-to-market initiatives with partners.<\/p><\/li><li><p>Ability to translate partner capabilities into clear, compelling messaging for sales, solution, consulting and delivery teams.<\/p><\/li><li><p>Strong stakeholder management skills, with the ability to build effective relationships and become productive quickly within partner organisations.<\/p><\/li><li><p>Commercially minded, with the ability to identify opportunities for growth, differentiation and joint customer value.<\/p><\/li><\/ul><p><\/p><p>Success Profile<\/p><p>\u2022 Strategic thinker with strong execution discipline<\/p><p>\u2022 Highly collaborative and influential in complex environments<\/p><p>\u2022 Commercially driven with strong deal-making capability<\/p><p>\u2022 Structured and methodical in building scalable partnership models<\/p><p>\u2022 Credible technology partner with strong ecosystem understanding<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li><p>\u00a0\u00a0Full time position<\/p><\/li><li><p>\u00a0\u00a0Remote working \u00a0<\/p><\/li><li><p>\u00a0\u00a0Competitive Salary<\/p><\/li><\/ul><p><\/p><p>The base salary range for this position is $150,000 - $200,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>August 10th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 English<\/p><p>\u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE:<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1747075\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T20:05:39.190+08:00\",\"created_at\":\"2026-07-15T20:04:33.937+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjIzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Strategic-Partner-Alliances_R1747075\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Sales and Account Management\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1459\",\"descriptor\":\"Director, Sales & Account Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379551\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Strategic-Partner-Alliances_R1747075\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Strategic-Partner-Alliances_R1747075\/apply\",\"job_requisition_id\":\"R1747075\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"9ad326fa1d7e1018d101024e2a590000\",\"descriptor\":\"(CORP) GLOBAL SALES & ACCOUNT MANAGEMENT\",\"reference_id\":\"COGLOBACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"robert.allman@concentrix.com\"},\"first_name\":\"Robert Allman (103247827)[C]\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1747075\",\"wid\":\"7763c560e9b1102a878fe4ddb7060000\",\"descriptor\":\"Director, Strategic Partner Alliances\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1645\",\"campaign_id\":\"1228\",\"campaign_title\":\"ByteDance GEC - RCS \/ Polish \/ BM \/ Lisbon \/ ad in polish \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Przedstawiciel Klienta (j\u0119zyk polski)Globalny e-Commerce \u2013Premia powitalna 1000 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Odkryj moc kariery, kt\u00f3ra zmienia zasady gry!\",\"long_description\":\"<p class=\\\"isSelectedEnd\\\">Szukasz kolejnego kroku w swojej karierze? Jeste\u015bmy globalnym liderem w dziedzinie technologii i us\u0142ug, kt&oacute;ry wspiera marki przysz\u0142o\u015bci. Pomagamy znanym markom &ndash; tym, z kt&oacute;rych korzystasz na co dzie\u0144 &ndash; rozwija\u0107 ich biznes dzi\u0119ki technologiom i zintegrowanym rozwi\u0105zaniom w ponad 70 krajach. Z dum\u0105 zdobywamy rok po roku nagrody, takie jak <strong>&bdquo;World's Best Workplaces&rdquo;<\/strong>, <strong>&bdquo;Best Companies for Career Growth&rdquo;<\/strong> oraz <strong>&bdquo;Best Company Culture&rdquo;<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli chcesz si\u0119 rozwija\u0107 i pracowa\u0107 w inspiruj\u0105cym \u015brodowisku, do\u0142\u0105cz do nas jako <strong>Przedstawiciel ds. Obs\u0142ugi Klienta<\/strong> w <strong>Lizbonie, Portugalia (praca stacjonarna)<\/strong>. W tej roli b\u0119dziesz wykorzystywa\u0107 swoje umiej\u0119tno\u015bci, wspieraj\u0105c r&oacute;\u017cne obszary medi&oacute;w spo\u0142eczno\u015bciowych naszego klienta. B\u0119dziesz r&oacute;wnie\u017c aktywnie dba\u0107 o przestrzeganie wytycznych klienta oraz uczestniczy\u0107 w ci\u0105g\u0142ym doskonaleniu us\u0142ug \u015bwiadczonych wszystkim u\u017cytkownikom.<\/p>\\n<h2>Rozw&oacute;j kariery i rozw&oacute;j osobisty<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Zapewnimy Ci kompleksowe szkolenie, dost\u0119p do nowoczesnych technologii oraz sta\u0142e wsparcie, kt&oacute;rych potrzebujesz, aby odnie\u015b\u0107 sukces. W Concentrix istniej\u0105 realne mo\u017cliwo\u015bci rozwoju zawodowego i osobistego. Oko\u0142o <strong>80% naszych mened\u017cer&oacute;w i lider&oacute;w zosta\u0142o awansowanych wewn\u0119trznie<\/strong>. Dlatego oferujemy szeroki wyb&oacute;r <strong>BEZP\u0141ATNYCH program&oacute;w szkoleniowych oraz rozwoju kompetencji przyw&oacute;dczych<\/strong>, kt&oacute;re pomog\u0105 Ci zbudowa\u0107 karier\u0119, o jakiej zawsze marzy\u0142e\u015b\/-a\u015b.<\/p>\\n<h2>Zakres obowi\u0105zk&oacute;w<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Jako <strong>Przedstawiciel ds. Obs\u0142ugi Klienta<\/strong> b\u0119dziesz:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Analizowa\u0107 i rozwi\u0105zywa\u0107 zg\u0142oszenia klient&oacute;w, kupuj\u0105cych, sprzedawc&oacute;w oraz tw&oacute;rc&oacute;w, w tym sprawdza\u0107 status zam&oacute;wie\u0144 i dostaw.<\/li>\\n<li>Rozpatrywa\u0107 zg\u0142oszone sprawy zgodnie z ustalonymi terminami realizacji oraz standardami jako\u015bci.<\/li>\\n<li>Eskalowa\u0107 zg\u0142oszenia do klienta zgodnie z MSA, SOW oraz baz\u0105 wiedzy.<\/li>\\n<li>Dba\u0107 o wysoki poziom satysfakcji klient&oacute;w poprzez profesjonaln\u0105 obs\u0142ug\u0119 zg\u0142osze\u0144 oraz regularne informowanie klient&oacute;w o post\u0119pach.<\/li>\\n<li>Zapewnia\u0107 realizacj\u0119 uzgodnionych poziom&oacute;w us\u0142ug (SLA) we wszystkich kana\u0142ach komunikacji oraz osi\u0105ga\u0107 wysok\u0105 efektywno\u015b\u0107 pracy i szybkie rozwi\u0105zywanie zg\u0142osze\u0144.<\/li>\\n<\/ul>\\n<h2>Twoje kwalifikacje<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Concentrix b\u0119dzie odpowiednim miejscem dla Ciebie, je\u015bli:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>polskim na poziomie C1<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>angielskim na poziomie B2<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Posiadasz wykszta\u0142cenie wy\u017csze lub r&oacute;wnowa\u017cny dyplom.<\/li>\\n<li>Dobrze rozumiesz \u015brodowisko e-commerce.<\/li>\\n<li>Masz do\u015bwiadczenie w pracy w <strong>call center<\/strong> (obs\u0142uga telefoniczna i kana\u0142y niewerbalne) oraz w bran\u017cy obs\u0142ugi klienta.<\/li>\\n<li>Jeste\u015b gotowy\/-a do pracy zmianowej w systemie 24\/7.<\/li>\\n<li>Potrafisz pracowa\u0107 zar&oacute;wno samodzielnie, jak i zespo\u0142owo.<\/li>\\n<li>Swobodnie korzystasz z medi&oacute;w spo\u0142eczno\u015bciowych i masz podstawow\u0105 wiedz\u0119 na temat reklamy cyfrowej.<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli nie spe\u0142niasz wszystkich wymaga\u0144, nadal zach\u0119camy Ci\u0119 do aplikowania. Do\u0142o\u017cymy wszelkich stara\u0144, aby dopasowa\u0107 Ci odpowiedni\u0105 rol\u0119 &ndash; niezale\u017cnie od tego, czy b\u0119dzie to ta, czy inna oferta.<\/p>\\n<h2>Co oferujemy<\/h2>\\n<p class=\\\"isSelectedEnd\\\">W tej roli zapewniamy benefity, kt&oacute;re wspieraj\u0105 Tw&oacute;j styl \u017cycia:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Konkurencyjne wynagrodzenie (podstawa oraz dodatkowe premie).<\/li>\\n<li><strong>Premi\u0119 powitaln\u0105 w wysoko\u015bci 1000 &euro;.<\/strong><\/li>\\n<li>Prac\u0119 w centralnej lokalizacji w Lizbonie, Portugalia.<\/li>\\n<li>Program polece\u0144 pracowniczych (Bring-a-Friend).<\/li>\\n<li>W pe\u0142ni op\u0142acone szkolenie dotycz\u0105ce firmy i projektu.<\/li>\\n<li>Programy rozwoju zawodowego.<\/li>\\n<\/ul>\\n<h2>Sta\u0144 si\u0119 najlepsz\u0105 wersj\u0105 siebie!<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli czujesz, \u017ce to idealny kolejny krok w Twojej karierze, chcemy Ci\u0119 pozna\u0107. Aplikuj ju\u017c dzi\u015b i przekonaj si\u0119, dlaczego ponad <strong>440 000<\/strong> os&oacute;b na ca\u0142ym \u015bwiecie uwa\u017ca Concentrix za swojego <strong>&bdquo;pracodawc\u0119 z wyboru&rdquo;<\/strong>.<\/p>\\n<h2>Concentrix jest pracodawc\u0105 zapewniaj\u0105cym r&oacute;wne szanse<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Jako jedna globalna firma jeste\u015bmy dumni z naszej r&oacute;\u017cnorodno\u015bci i jedno\u015bci. Zapewniamy r&oacute;wne szanse zatrudnienia wszystkim kandydatom oraz \u015brodowisko pracy wolne od dyskryminacji i n\u0119kania. Wszystkie nasze procesy rekrutacyjne opieraj\u0105 si\u0119 wy\u0142\u0105cznie na potrzebach biznesowych, wymaganiach stanowiska i kwalifikacjach zawodowych, bez wzgl\u0119du na ras\u0119, wiek, to\u017csamo\u015b\u0107 p\u0142ciow\u0105, orientacj\u0119 seksualn\u0105, religi\u0119, pochodzenie etniczne, status rodzinny lub rodzicielski, narodowo\u015b\u0107, niepe\u0142nosprawno\u015b\u0107 czy jak\u0105kolwiek inn\u0105 cech\u0119 chronion\u0105 obowi\u0105zuj\u0105cym prawem.<\/p>\\n<h2>Uprawnienie do pracy<\/h2>\\n<p>Zgodnie z obowi\u0105zuj\u0105cym prawem w Portugalii, rozpatrywane b\u0119d\u0105 wy\u0142\u0105cznie kandydatury os&oacute;b posiadaj\u0105cych legalne prawo do pracy w Portugalii.<\/p>\",\"ats_external_id\":\"PT-1228\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T17:15:39.950+01:00\",\"created_at\":\"2026-07-15T17:13:25.178+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1646\",\"campaign_id\":\"1227\",\"campaign_title\":\"ByteDance GEC - MOD \/ Polish \/ BM \/ Lisbon \/ ad in polish \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderator Tre\u015bci (j\u0119zyk polski) \u2013 Globalny e-Commerce \u2013 Premia powitalna 1000 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Odkryj moc kariery, kt\u00f3ra zmienia zasady gry!\",\"long_description\":\"<p class=\\\"isSelectedEnd\\\">Szukasz kolejnego kroku w swojej karierze? Jeste\u015bmy globalnym liderem w dziedzinie technologii i us\u0142ug, kt&oacute;ry wspiera marki przysz\u0142o\u015bci. Pomagamy znanym markom &ndash; tym, z kt&oacute;rych korzystasz na co dzie\u0144 &ndash; rozwija\u0107 ich biznes dzi\u0119ki technologiom i zintegrowanym rozwi\u0105zaniom w ponad 70 krajach. Z dum\u0105 zdobywamy rok po roku nagrody, takie jak <strong>&bdquo;World's Best Workplaces&rdquo;<\/strong>, <strong>&bdquo;Best Companies for Career Growth&rdquo;<\/strong> oraz <strong>&bdquo;Best Company Culture&rdquo;<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli chcesz si\u0119 rozwija\u0107 i pracowa\u0107 w inspiruj\u0105cym \u015brodowisku, do\u0142\u0105cz do nas jako <strong>Moderator Tre\u015bci<\/strong> w <strong>Lizbonie, Portugalia (praca stacjonarna)<\/strong>. W tej roli b\u0119dziesz wykorzystywa\u0107 swoje umiej\u0119tno\u015bci, wspieraj\u0105c r&oacute;\u017cne obszary medi&oacute;w spo\u0142eczno\u015bciowych naszego klienta. B\u0119dziesz r&oacute;wnie\u017c aktywnie dba\u0107 o przestrzeganie wytycznych klienta oraz uczestniczy\u0107 w ci\u0105g\u0142ym doskonaleniu us\u0142ug \u015bwiadczonych dla u\u017cytkownik&oacute;w.<\/p>\\n<h3>Rozw&oacute;j kariery i rozw&oacute;j osobisty<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Zapewnimy Ci kompleksowe szkolenie, dost\u0119p do nowoczesnych technologii oraz sta\u0142e wsparcie, kt&oacute;rych potrzebujesz, aby odnie\u015b\u0107 sukces. W Concentrix istniej\u0105 realne mo\u017cliwo\u015bci rozwoju zawodowego i osobistego. Oko\u0142o <strong>80% naszych mened\u017cer&oacute;w i lider&oacute;w zosta\u0142o awansowanych wewn\u0119trznie<\/strong>. Dlatego oferujemy szeroki wyb&oacute;r <strong>BEZP\u0141ATNYCH program&oacute;w szkoleniowych oraz rozwoju kompetencji przyw&oacute;dczych<\/strong>, kt&oacute;re pomog\u0105 Ci zbudowa\u0107 karier\u0119, o jakiej zawsze marzy\u0142e\u015b\/-a\u015b.<\/p>\\n<h3>Zakres obowi\u0105zk&oacute;w<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Jako <strong>Moderator Tre\u015bci<\/strong> b\u0119dziesz:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Weryfikowa\u0107 tre\u015bci zgodnie z ustalonymi czasami realizacji (SLA) oraz standardami jako\u015bci.<\/li>\\n<li>Analizowa\u0107 zg\u0142oszone przypadki zgodnie z ustalonymi terminami i standardami jako\u015bci.<\/li>\\n<li>Eskalowa\u0107 zg\u0142oszenia do klienta zgodnie z MSA, SOW oraz baz\u0105 wiedzy.<\/li>\\n<li>Monitorowa\u0107 zachowania u\u017cytkownik&oacute;w i skutecznie egzekwowa\u0107 obowi\u0105zuj\u0105ce zasady.<\/li>\\n<li>Konsekwentnie stosowa\u0107 wytyczne wobec r&oacute;\u017cnorodnych typ&oacute;w tre\u015bci.<\/li>\\n<li>Samodzielnie rozwi\u0105zywa\u0107 wra\u017cliwe sprawy, zachowuj\u0105c standardy platformy.<\/li>\\n<li>Zachowywa\u0107 poufno\u015b\u0107 informacji oraz profesjonalizm we wszystkich interakcjach.<\/li>\\n<\/ul>\\n<h3>Twoje kwalifikacje<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix b\u0119dzie odpowiednim miejscem dla Ciebie, je\u015bli:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>polskim na poziomie C1<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>angielskim na poziomie B2<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Posiadasz wykszta\u0142cenie wy\u017csze lub r&oacute;wnowa\u017cny dyplom.<\/li>\\n<li>Dobrze rozumiesz \u015brodowisko e-commerce.<\/li>\\n<li>Masz do\u015bwiadczenie w bran\u017cy moderacji tre\u015bci lub podobnych us\u0142ug.<\/li>\\n<li>Jeste\u015b gotowy\/-a do pracy zmianowej w systemie 24\/7.<\/li>\\n<li>Posiadasz umiej\u0119tno\u015b\u0107 podejmowania racjonalnych decyzji oraz dobr\u0105 znajomo\u015b\u0107 lokalnego rynku.<\/li>\\n<li>Swobodnie korzystasz z medi&oacute;w spo\u0142eczno\u015bciowych i masz podstawow\u0105 wiedz\u0119 na temat reklamy cyfrowej.<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli nie spe\u0142niasz wszystkich wymaga\u0144, nadal zach\u0119camy Ci\u0119 do aplikowania. Do\u0142o\u017cymy wszelkich stara\u0144, aby dopasowa\u0107 Ci odpowiedni\u0105 rol\u0119 &ndash; niezale\u017cnie od tego, czy b\u0119dzie to ta, czy inna oferta.<\/p>\\n<h3>Co oferujemy<\/h3>\\n<p class=\\\"isSelectedEnd\\\">W tej roli zapewniamy benefity, kt&oacute;re wspieraj\u0105 Tw&oacute;j styl \u017cycia:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Konkurencyjne wynagrodzenie (podstawa oraz dodatkowe premie).<\/li>\\n<li><strong>Premi\u0119 powitaln\u0105 w wysoko\u015bci 1000 &euro;.<\/strong><\/li>\\n<li>Prac\u0119 w centralnej lokalizacji w Lizbonie, Portugalia.<\/li>\\n<li>Program polece\u0144 pracowniczych (Bring-a-Friend).<\/li>\\n<li>W pe\u0142ni op\u0142acone szkolenie dotycz\u0105ce firmy i projektu.<\/li>\\n<li>Programy rozwoju zawodowego.<\/li>\\n<\/ul>\\n<h3>Sta\u0144 si\u0119 najlepsz\u0105 wersj\u0105 siebie!<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli czujesz, \u017ce to idealny kolejny krok w Twojej karierze, chcemy Ci\u0119 pozna\u0107. Aplikuj ju\u017c dzi\u015b i przekonaj si\u0119, dlaczego ponad <strong>440 000<\/strong> os&oacute;b na ca\u0142ym \u015bwiecie uwa\u017ca Concentrix za swojego <strong>&bdquo;pracodawc\u0119 z wyboru&rdquo;<\/strong>.<\/p>\\n<h3>Concentrix jest pracodawc\u0105 zapewniaj\u0105cym r&oacute;wne szanse<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Jako jedna globalna firma jeste\u015bmy dumni z naszej r&oacute;\u017cnorodno\u015bci i jedno\u015bci. Zapewniamy r&oacute;wne szanse zatrudnienia wszystkim kandydatom oraz \u015brodowisko pracy wolne od dyskryminacji i n\u0119kania. Wszystkie nasze procesy rekrutacyjne opieraj\u0105 si\u0119 wy\u0142\u0105cznie na potrzebach biznesowych, wymaganiach stanowiska i kwalifikacjach zawodowych, bez wzgl\u0119du na ras\u0119, wiek, to\u017csamo\u015b\u0107 p\u0142ciow\u0105, orientacj\u0119 seksualn\u0105, religi\u0119, pochodzenie etniczne, status rodzinny lub rodzicielski, narodowo\u015b\u0107, niepe\u0142nosprawno\u015b\u0107 czy jak\u0105kolwiek inn\u0105 cech\u0119 chronion\u0105 obowi\u0105zuj\u0105cym prawem.<\/p>\\n<h3>Uprawnienie do pracy<\/h3>\\n<p>Zgodnie z obowi\u0105zuj\u0105cym prawem w Portugalii, rozpatrywane b\u0119d\u0105 wy\u0142\u0105cznie kandydatury os&oacute;b posiadaj\u0105cych legalne prawo do pracy w Portugalii.<\/p>\",\"ats_external_id\":\"PT-1227\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T17:06:59.157+01:00\",\"created_at\":\"2026-07-15T17:04:27.949+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1647\",\"campaign_id\":\"1226\",\"campaign_title\":\"ByteDance GEC - MOD \/ Czech \/ BM \/ Lisbon \/ ad in czech \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Moder\u00e1tor obsahu (\u010desky mluv\u00edc\u00ed) \u2013 Glob\u00e1ln\u00ed e-commerce - Bonus 1 000 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Za\u017eijte s\u00edlu kari\u00e9ry, kter\u00e1 m\u011bn\u00ed pravidla hry\",\"long_description\":\"<p>Hled&aacute;te dal&scaron;&iacute; krok ve sv&eacute; kari&eacute;\u0159e? Jsme glob&aacute;ln&iacute; l&iacute;dr v oblasti technologi&iacute; a slu\u017eeb, kter&yacute; podporuje zna\u010dky budoucnosti. Pom&aacute;h&aacute;me zn&aacute;m&yacute;m sv\u011btov&yacute;m zna\u010dk&aacute;m &ndash; t\u011bm, kter&eacute; pou\u017e&iacute;v&aacute;te ka\u017ed&yacute; den &ndash; rozv&iacute;jet jejich podnik&aacute;n&iacute; prost\u0159ednictv&iacute;m technologi&iacute; a integrovan&yacute;ch \u0159e&scaron;en&iacute; ve v&iacute;ce ne\u017e 70 zem&iacute;ch. Jsme hrd&iacute; na to, \u017ee jsme opakovan\u011b z&iacute;skali ocen\u011bn&iacute; jako &bdquo;<strong>World's Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; a &bdquo;Best Company Culture&ldquo;.<\/strong><\/p>\\n<p>Pokud chcete profesn\u011b r\u016fst a hled&aacute;te inspirativn&iacute; pracovn&iacute; prost\u0159ed&iacute;, p\u0159idejte se k n&aacute;m jako <strong>Moder&aacute;tor obsahu v Lisabonu, Portugalsko (pr&aacute;ce na pracovi&scaron;ti<\/strong>). Budete vyu\u017e&iacute;vat sv&eacute; dovednosti p\u0159i podpo\u0159e r\u016fzn&yacute;ch oblast&iacute; soci&aacute;ln&iacute;ch m&eacute;di&iacute; na&scaron;eho klienta a aktivn\u011b se pod&iacute;let na zaji&scaron;t\u011bn&iacute; dodr\u017eov&aacute;n&iacute; pravidel klienta i na neust&aacute;l&eacute;m zlep&scaron;ov&aacute;n&iacute; slu\u017eeb poskytovan&yacute;ch v&scaron;em u\u017eivatel\u016fm.<\/p>\\n<p><strong>Kari&eacute;rn&iacute; r\u016fst a osobn&iacute; rozvoj<\/strong><\/p>\\n<p>Poskytneme v&aacute;m ve&scaron;ker&eacute; &scaron;kolen&iacute;, nejmodern\u011bj&scaron;&iacute; technologie a pr\u016fb\u011b\u017enou podporu, kter&eacute; budete pot\u0159ebovat k &uacute;sp\u011bchu. Ve spole\u010dnosti Concentrix m&aacute;te skute\u010dnou p\u0159&iacute;le\u017eitost profesn\u011b i osobnostn\u011b r\u016fst. P\u0159ibli\u017en\u011b <strong>80 % na&scaron;ich mana\u017eer\u016f a vedouc&iacute;ch pracovn&iacute;k\u016f bylo pov&yacute;&scaron;eno intern\u011b.<\/strong> Proto nab&iacute;z&iacute;me &scaron;irokou &scaron;k&aacute;lu <strong>BEZPLATN&Yacute;CH program\u016f vzd\u011bl&aacute;v&aacute;n&iacute; a rozvoje leadershipu<\/strong>, kter&eacute; v&aacute;m pomohou vybudovat kari&eacute;ru, jakou jste si v\u017edy p\u0159edstavovali.<\/p>\\n<p><strong>Co bude n&aacute;pln&iacute; va&scaron;&iacute; pr&aacute;ce<\/strong><\/p>\\n<p>Jako Moder&aacute;tor obsahu budete:<\/p>\\n<ul>\\n<li>Kontrolovat obsah v souladu s dohodnut&yacute;mi \u010dasov&yacute;mi limity (SLA) a standardy kvality.<\/li>\\n<li>Posuzovat nahl&aacute;&scaron;en&eacute; p\u0159&iacute;pady v dohodnut&yacute;ch lh\u016ft&aacute;ch a podle stanoven&yacute;ch standard\u016f kvality.<\/li>\\n<li>Eskalovat p\u0159&iacute;pady klientovi v souladu s MSA, t&iacute;mto SOW a intern&iacute; znalostn&iacute; datab&aacute;z&iacute;.<\/li>\\n<li>Monitorovat chov&aacute;n&iacute; u\u017eivatel\u016f a d\u016fsledn\u011b prosazovat pravidla platformy.<\/li>\\n<li>Konzistentn\u011b aplikovat pravidla na r\u016fzn&eacute; typy obsahu.<\/li>\\n<li>Samostatn\u011b \u0159e&scaron;it citliv&eacute; p\u0159&iacute;pady p\u0159i zachov&aacute;n&iacute; standard\u016f platformy.<\/li>\\n<li>Zachov&aacute;vat d\u016fv\u011brnost informac&iacute; a profesion&aacute;ln&iacute; p\u0159&iacute;stup p\u0159i v&scaron;ech interakc&iacute;ch.<\/li>\\n<\/ul>\\n<p><strong>Va&scaron;e kvalifikace<\/strong><\/p>\\n<p>Concentrix je pro v&aacute;s skv\u011blou volbou, pokud:<\/p>\\n<ul>\\n<li>Ovl&aacute;d&aacute;te \u010de&scaron;tinu na &uacute;rovni C1 (slovem i p&iacute;smem).<\/li>\\n<li>Ovl&aacute;d&aacute;te angli\u010dtinu na &uacute;rovni B2 (slovem i p&iacute;smem).<\/li>\\n<li>M&aacute;te minim&aacute;ln\u011b vysoko&scaron;kolsk&eacute; vzd\u011bl&aacute;n&iacute; nebo ekvivalentn&iacute; diplom.<\/li>\\n<li>M&aacute;te dobr&eacute; znalosti prost\u0159ed&iacute; e-commerce.<\/li>\\n<li>M&aacute;te zku&scaron;enosti v oblasti moderace obsahu nebo obdobn&yacute;ch slu\u017eeb.<\/li>\\n<li>Jste ochotni pracovat v nep\u0159etr\u017eit&eacute;m provozu na sm\u011bny (24\/7).<\/li>\\n<li>M&aacute;te siln&eacute; analytick&eacute; schopnosti, um&iacute;te se spr&aacute;vn\u011b rozhodovat a dob\u0159e zn&aacute;te m&iacute;stn&iacute; trh.<\/li>\\n<li>Aktivn\u011b pou\u017e&iacute;v&aacute;te soci&aacute;ln&iacute; s&iacute;t\u011b a m&aacute;te z&aacute;kladn&iacute; p\u0159ehled o digit&aacute;ln&iacute; reklam\u011b.<\/li>\\n<\/ul>\\n<p>Pokud nespl\u0148ujete v&scaron;echny po\u017eadavky, p\u0159esto v&aacute;s r&aacute;di vyz&yacute;v&aacute;me k pod&aacute;n&iacute; p\u0159ihl&aacute;&scaron;ky. Ud\u011bl&aacute;me maximum pro to, abychom v&aacute;m na&scaron;li vhodnou pozici &ndash; a\u0165 u\u017e tuto, nebo jinou.<\/p>\\n<p><strong>Co v&aacute;m nab&iacute;z&iacute;me<\/strong><\/p>\\n<p>V t&eacute;to roli z&iacute;sk&aacute;te benefity, kter&eacute; podpo\u0159&iacute; v&aacute;&scaron; \u017eivotn&iacute; styl:<\/p>\\n<ul>\\n<li>Konkuren\u010dn&iacute; mzdu (z&aacute;kladn&iacute; plat + bonusy).<\/li>\\n<li><strong>Bonus za n&aacute;stup ve v&yacute;&scaron;i 1 000 &euro;<\/strong><\/li>\\n<li>Pr&aacute;ci v centru Lisabonu v Portugalsku.<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho zam\u011bstnance (Bring-a-Friend).<\/li>\\n<li>Pln\u011b hrazen&eacute; &scaron;kolen&iacute; o spole\u010dnosti i projektu.<\/li>\\n<li>Programy profesn&iacute;ho rozvoje a kari&eacute;rn&iacute;ho r\u016fstu.<\/li>\\n<\/ul>\\n<p><strong>Sta\u0148te se nejlep&scaron;&iacute; verz&iacute; sebe sama!<\/strong><\/p>\\n<p>Pokud m&aacute;te pocit, \u017ee je to dal&scaron;&iacute; spr&aacute;vn&yacute; krok ve va&scaron;&iacute; kari&eacute;\u0159e, r&aacute;di v&aacute;s pozn&aacute;me. P\u0159ihlaste se je&scaron;t\u011b dnes a zjist\u011bte, pro\u010d si v&iacute;ce ne\u017e 440 000 lid&iacute; po cel&eacute;m sv\u011bt\u011b vybralo Concentrix jako sv&eacute;ho zam\u011bstnavatele.<\/p>\\n<p><strong>Concentrix je zam\u011bstnavatel poskytuj&iacute;c&iacute; rovn&eacute; p\u0159&iacute;le\u017eitosti<\/strong><\/p>\\n<p>Jsme hrd&iacute; na to, \u017ee po cel&eacute;m sv\u011bt\u011b vystupujeme jako jeden t&yacute;m a jedna spole\u010dnost. Zavazujeme se poskytovat rovn&eacute; pracovn&iacute; p\u0159&iacute;le\u017eitosti v&scaron;em kandid&aacute;t\u016fm a vytv&aacute;\u0159et pracovn&iacute; prost\u0159ed&iacute; bez diskriminace a obt\u011b\u017eov&aacute;n&iacute;. Ve&scaron;ker&eacute; na&scaron;e n&aacute;borov&eacute; procesy jsou zalo\u017eeny v&yacute;hradn\u011b na obchodn&iacute;ch pot\u0159eb&aacute;ch, po\u017eadavc&iacute;ch pracovn&iacute; pozice a odborn&eacute; kvalifikaci bez ohledu na rasu, v\u011bk, genderovou identitu, sexu&aacute;ln&iacute; orientaci, n&aacute;bo\u017eenstv&iacute;, etnick&yacute; p\u016fvod, rodinn&yacute; stav nebo rodi\u010dovstv&iacute;, n&aacute;rodnost, zdravotn&iacute; posti\u017een&iacute; \u010di jakoukoli jinou charakteristiku chr&aacute;n\u011bnou platn&yacute;mi pr&aacute;vn&iacute;mi p\u0159edpisy.<\/p>\\n<p><strong>Opr&aacute;vn\u011bn&iacute; pracovat v Portugalsku<\/strong><\/p>\\n<p>V souladu s portugalskou legislativou budou pro tuto pozici posuzov&aacute;ni pouze uchaze\u010di, kte\u0159&iacute; jsou opr&aacute;vn\u011bni leg&aacute;ln\u011b pracovat v Portugalsku.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1226\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T16:53:42.673+01:00\",\"created_at\":\"2026-07-15T16:51:21.561+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"534\",\"campaign_id\":\"137\",\"campaign_title\":\"HP \/ Estonian\/ WAH in Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Market Development Partner\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Concentrix is seeking a Market Development Partner to join our team!\",\"long_description\":\"<p><strong>About the Role<\/strong><\/p>\\n<p>As a Market Development Partner, you will be responsible for developing and growing strategic relationships with HP partners across the Lithuanian market. You will work closely with partners to identify business opportunities, expand their services and integrated solutions offerings, and support revenue growth through a consultative sales approach.<\/p>\\n<p>In this role, you will collaborate with both internal stakeholders and external partners to ensure business opportunities are successfully executed while maintaining a strong focus on customer satisfaction, sales performance, and commercial results.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities<\/strong><\/p>\\n<p>As a Market Development Partner, you will:<\/p>\\n<ul>\\n<li>Create and develop strategic plans with partners to grow their business and expand into services and integrated solutions selling<\/li>\\n<li>Consultative selling to meet revenue targets<\/li>\\n<li>Offer a solutions-based sales approach to drive business<\/li>\\n<li>Proactive management of partners, providing a timely response and resolution to incoming queries via email or telephone or other communication channels and physical visits<\/li>\\n<li>Liaise with other internal departments and external parties to ensure that partner opportunities are fully realized<\/li>\\n<li>Maintain an accurate pipeline of incoming deals and track their progress from initial reseller enquiry, right through to customer delivery<\/li>\\n<li>Provide an accurate forecast to management on a regular basis<\/li>\\n<li>Monitor sales activities through the distribution\/partner system<\/li>\\n<li>Assess opportunities for partner growth, planning and reporting to achieve growth within a self-negotiated timeframe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Experience <\/strong><\/p>\\n<p>To succeed in this role, you have:<\/p>\\n<ul>\\n<li>Native-level proficiency in Lithuanian.<\/li>\\n<li>Fluent in English, both written and spoken.<\/li>\\n<li>Previous experience in B2B sales.<\/li>\\n<li>Basic knowledge of the Channel market landscape<\/li>\\n<li>Good IT literacy and confidence working with digital tools and systems.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills &amp; Competencies<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>A strong communicator with strong presentation skills.<\/li>\\n<li>Sound business acumen and commercial mindset<\/li>\\n<li>Target and goal orientated<\/li>\\n<li>Reliability and ability to work toward objectives<\/li>\\n<li>IT literacy skills with high interest in technology<\/li>\\n<li>Self-motivated and capable of working independently with minimal supervision.<\/li>\\n<li>Flexibility in prioritizing the workload<\/li>\\n<li>Eager, quick learner with strong team-work spirit<\/li>\\n<li>Ability to handle unique situations confidently &amp; solve problems quickly and effectively by critically analyzing relevant information<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: September&nbsp;<\/p>\\n<p><strong>Employmeny type<\/strong>: Full time<\/p>\\n<p><strong>Location<\/strong>: Work from home, Lithuania<\/p>\\n<p>&nbsp;<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p>At Concentrix, you&rsquo;ll be part of an international organization that values collaboration, innovation, and professional growth. We offer a dynamic work environment where your contributions directly impact business success and where you&rsquo;ll have opportunities to develop your career in the technology sector.<\/p>\\n<p><strong>Ready to take the next step?<\/strong><br \/>Apply today and become part of a team that&rsquo;s shaping the future of partner-led growth.<\/p>\",\"ats_external_id\":\"LT-137\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T16:46:00.854+03:00\",\"created_at\":\"2026-07-15T15:40:04.559+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\"},{\"id\":\"818\",\"campaign_id\":\"22206\",\"campaign_title\":\"Team Leader, Operations R1746887\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Business Developer (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Business Developer (Hybrid)<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><ul><li><b>Manage\u00a0OEM\u00a0Account\u00a0Information:<\/b><span>\u00a0<\/span><ul><li><span>Find and\u00a0identify\u00a0existing OEM accounts through research.<\/span><span>\u00a0<\/span><\/li><li><span>Build and keep a list of new OEM accounts we might want to work with.<\/span><span>\u00a0<\/span><\/li><li><span>Gather and update details about current OEM accounts,\u202fincluding their industry,\u202fwhat they use our products for (use cases),\u202fpast successful projects,\u202fplatforms they use,\u202fand other relevant information.<\/span><span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><span>\u00a0<\/span><\/p><ul><li><b>Help Partners Use Our Portal:<\/b><span>\u00a0<\/span><ul><li><span>Assist\u00a0in keeping the Partner OEM portal up-to-date and easy to use.<\/span><span>\u00a0<\/span><\/li><li><span>Develop ideas to get more partners to use the portal as their main source of information.<\/span><span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><span>\u00a0<\/span><\/p><ul><li><b>Find\u00a0Leads\u00a0for\u00a0Sales:<\/b><span>\u00a0<\/span><ul><li><span>Look at upcoming trade shows to find potential OEM accounts.<\/span><span>\u00a0<\/span><\/li><li><span>Make lists of specific accounts to target based on certain criteria.<\/span><span>\u00a0<\/span><\/li><li><span>Research and find key people who work in product management,\u202fR&amp;D,\u202fetc.\u202fat target accounts.<\/span><span>\u00a0<\/span><\/li><li><span>Check leads to see if\u00a0they&#39;re\u00a0a good fit before giving them to our sales team (ISRs) or partner teams to follow up on.<\/span><span>\u00a0<\/span><\/li><li><span>Use existing HP systems to confirm if accounts are a good match for us.<\/span><span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><ul><li><span><span>\u00a0<\/span>Are proficient or bilingual in German with advanced English<\/span><\/li><li><span>Experience in researching and managing databases.<\/span><span>\u00a0<\/span><\/li><li><span>Strong ability to<\/span><span>\u00a0<\/span><span>analyze<\/span><span>\u00a0<\/span><span>information and solve problems.<\/span><span>\u00a0<\/span><\/li><li><span>Good communication and interpersonal skills to work well with others.<\/span><span>\u00a0<\/span><\/li><li><span>Know how to use data management tools (like CRM) and Microsoft Office programs.<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work independently<\/span><span>\u00a0<\/span><span>and also<\/span><span>\u00a0<\/span><span>as part of a team.<\/span><span>\u00a0<\/span><\/li><li><span>Understanding of how B2B sales work.<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<\/p><p>- Salary offer: 20.946 euros gross\/year &#43; up to 7.400 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Friends hunting (referral) bonus\u00a0<\/p><p><span>- <\/span><span>Enjoy a fantastic Barcelona office location with hybrid work opportunities<\/span><\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national law<\/i><\/p><p><i>R1747052<\/i><\/p>\",\"ats_external_id\":\"R1747052\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-15T18:04:43.318+02:00\",\"created_at\":\"2026-07-15T14:04:37.695+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"giuseppe.barletta@concentrix.com\"},\"first_name\":\"Giuseppe Barletta (102538709)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1747052\",\"wid\":\"b032affc7c1e101b0b95963a07030000\",\"descriptor\":\"Business Developer (German - speaking) - Hybrid  HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"819\",\"campaign_id\":\"22193\",\"campaign_title\":\"Sr. Project Manager (TCF) R1746891\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr IT Project Manager\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><\/p><p><b>Position Summary<\/b><\/p><p>We are seeking an experienced 7- 12 year of experience as Project Manager to support the MEC Customer Ancillary Program. This role will be responsible for leading project planning, execution, governance, risk management, and stakeholder communication to ensure successful delivery of strategic initiatives.<\/p><p><\/p><p>The ideal candidate will possess strong project management expertise, excellent communication skills, and the ability to work effectively with both business and technical teams in a fast-paced environment.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Manage project scope, schedule, budget, resources, and deliverables.<\/p><\/li><li><p>Coordinate cross-functional teams to ensure successful project execution.<\/p><\/li><li><p>Develop and maintain detailed project plans and timelines.<\/p><\/li><li><p>Monitor project progress and provide status updates to leadership and stakeholders.<\/p><\/li><li><p>Identify, manage, and mitigate project risks, issues, and dependencies.<\/p><\/li><li><p>Facilitate project meetings, workshops, and governance reviews.<\/p><\/li><li><p>Ensure project objectives align with business goals and strategic priorities.<\/p><\/li><li><p>Manage vendor and partner relationships when applicable.<\/p><\/li><li><p>Drive accountability and timely resolution of project challenges.<\/p><\/li><li><p>Support change management and project adoption activities.<\/p><\/li><\/ul><p><br \/><b>Required Skills<\/b><\/p><ul><li><p>Project Management<\/p><\/li><li><p>Stakeholder Management<\/p><\/li><li><p>Budget &amp; Financial Tracking<\/p><\/li><li><p>Risk &amp; Issue Management<\/p><\/li><li><p>Resource Planning<\/p><\/li><li><p>Project Governance<\/p><\/li><li><p>Agile and Waterfall Methodologies<\/p><\/li><li><p>Microsoft Project, Jira, Azure DevOps, or similar tools<\/p><\/li><li><p>Executive Communication and Reporting<\/p><\/li><li><p>Location: Des Moines, IA \/ Davenport, IA \/ Omaha, NE (Preferred)<br \/>Alternate Locations: Portland, OR \/ Las Vegas, NV<\/p><\/li><\/ul><p><br \/><b>Preferred Skills<\/b><\/p><ul><li><p>PMP Certification<\/p><\/li><li><p>Agile Certifications (CSM, PMI-ACP, SAFe)<\/p><\/li><li><p>Utility\/Energy Industry Experience<\/p><\/li><li><p>Program and Portfolio Management Exposure<\/p><\/li><li><p>Vendor and Contract Management Experience<\/p><\/li><\/ul><p>This role is critical to maintaining continuity and successful delivery of MEC Customer Ancillary initiatives following the departure of the current Project Manager.<\/p><p><\/p><p>The base salary for this position is $92,250 to\u00a0 \u00a0$110000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/30\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#Hybrid<\/p><p>#LI-Hybrid<\/p><p>#Concentrix<\/p><h1><\/h1><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1746891\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"110000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-16T04:05:09.234+08:00\",\"created_at\":\"2026-07-15T06:05:43.283+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Sr-IT-Project-Manager_R1746891\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Sr-IT-Project-Manager_R1746891\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Sr-IT-Project-Manager_R1746891\/apply\",\"job_requisition_id\":\"R1746891\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - Northern Natural Gas Company - PUSA6616\",\"reference_id\":\"PUSA6616\",\"custom_reference_id\":\"PUSA6616\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"350fee0a5d79011ab1ac615bcb7b0000\",\"descriptor\":\"W0ZHL4 Nng Pmo Augmentation - James W\",\"reference_id\":\"W0ZHL4\",\"custom_reference_id\":\"W0ZHL4\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1746891\",\"wid\":\"623913a97d95101adf607dad83d40000\",\"descriptor\":\"Sr IT Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"820\",\"campaign_id\":\"22189\",\"campaign_title\":\"Sr. Specialist, Bid Proposals (TCF) R1733072\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Bid Proposals\",\"street\":\"SLV Work-at-Home\",\"address\":\"SLV Work-at-Home\",\"city\":\"SLV\",\"state\":\"San Salvador\",\"postal_code\":\".\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>The Bid Manager leads the lifecycle of business opportunities, coordinating teams to develop high-quality, client-centric proposals that support business growth. This role is responsible for planning and managing bid activities, while ensuring alignment across stakeholders and maintaining rigorous governance, timelines, and quality standards. The Bid Manager oversees the creation of compelling proposal content and presentations, manages review and approval processes, and continuously enhances bid methodologies, tools, and knowledge assets. Additionally, the role supports client engagement through presentations and site visits, ensuring solutions are effectively communicated and aligned with client needs.<\/span><\/p>\",\"ats_external_id\":\"R1733072\",\"location\":\"SLV, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-16T04:05:08.044+08:00\",\"created_at\":\"2026-07-15T06:05:41.359+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Sr-Specialist--Bid-Proposals_R1733072\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Bid Proposals\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"SLV\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"SV-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd7047b004bd9b\",\"descriptor\":\"SLV Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sofia.araya@concentrix.com\"},\"first_name\":\"Araya Montenegro, Sof\u00eda\"},\"categories\":[{\"descriptor\":\"CF Bid Proposals\"}],\"recruiters\":[{\"id\":\"101898754\",\"wid\":\"0b22bb510e1501ac0dedf2e977140380\",\"descriptor\":\"Sof\u00eda Araya Montenegro (101898754)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0519\",\"descriptor\":\"Sr. Specialist, Bid Proposals (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Sr-Specialist--Bid-Proposals_R1733072\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Sr-Specialist--Bid-Proposals_R1733072\/apply\",\"job_requisition_id\":\"R1733072\"}],\"organizations\":[{\"wid\":\"f9af6d7260980170500af6193c06a3be\",\"descriptor\":\"(CORP) SOLUTIONS\",\"reference_id\":\"SOLUTIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lia.gomez@concentrix.com\"},\"first_name\":\"Lia Gomez (102131926)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1733072\",\"wid\":\"3543c2ba20d5101adf1d6eb35b2c0000\",\"descriptor\":\"Sr. Specialist, Bid Proposals\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Responsibilities <\/b><\/p><ul><li><span>Lead and manage the full bid lifecycle\u2014from pre-sales to submission, post-bid follow-up, client presentations, site visits, and contracting\u2014ensuring adherence to governance, timelines, and quality standards.<\/span><\/li><li><span>Develop and oversee the bid plan, coordinating cross-functional teams (e.g., business development, internal departments, and third-party suppliers), facilitating collaboration, communication, and regular progress reviews.<\/span><\/li><li><span>Drive the creation and refinement of win strategies in partnership with key stakeholders; challenge and validate approaches to ensure alignment with client needs and competitive positioning.<\/span><\/li><li><span>Own the production and quality of proposal documents, including structure, content, and visual presentation, ensuring consistent messaging and use of reusable assets, knowledge libraries, and case studies.<\/span><\/li><li><span>Manage the clarification and review process, ensure appropriate stakeholder engagement and approvals, and continuously improve bid methodologies, tools, and content management for increased efficiency and effectiveness.<\/span><\/li><li><span>Own and enhance bid-related processes, documentation, tools, and methodologies to drive efficient and high-quality proposal development.<\/span><\/li><li><span>Improve bid efficiency over time by leveraging knowledge management, reusable content, and lessons learned from previous bids.<\/span><\/li><li><span>Lead the development of high-quality, best-in-class proposal content and presentations with a strong attention to detail.<\/span><\/li><li><span>Ensure proposals meet high standards using industry tools (e.g., MS Office) and reflect the value and innovation of Concentrix&#39;s tech-led solutions.<\/span><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><span>Strong bid management, organizational, and administrative skills, with at least 2 years\u2019 experience leading and delivering customer engagement proposals and contact\/engagement center bids in complex, global environments.<\/span><\/li><li><span>Background in advanced contact centers, customer care analytics, business services, or technology solutions, with consulting or practitioner experience preferred.<\/span><\/li><li><span>Demonstrates a \u201ccustomer first\u201d mindset, high personal standards, strong results focus, and a proactive, \u2018can-do&#39; attitude in fast-paced environments.<\/span><\/li><li><span>Strong analytical, problem-solving, and decision-making abilities, with the capability to interpret complex business challenges and contribute to effective, innovative solutions.<\/span><\/li><li><span><span>\u00a0<\/span>Exceptional written, oral, and presentation skills; able to build and maintain strong relationships across diverse personalities, regions, and cultures; skilled in stakeholder management and influencing.<\/span><\/li><li><span>Able to work under pressure, prioritize effectively, and continuously learn and adapt with curiosity, initiative, and resilience.<\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"821\",\"campaign_id\":\"22167\",\"campaign_title\":\"Associate Site Director R1746835\",\"campaign_type\":\"job_application\",\"job_title\":\"Directeur de site (F\/H) - F\u00e8s  - Fran\u00e7ais - Anglais\",\"street\":\"MAR F\u00e8s - Angle Avenue Abou Bakr Essidik et Avenue Imam Ali\",\"address\":\"MAR F\u00e8s - Angle Avenue Abou Bakr Essidik et Avenue Imam Ali\",\"city\":\"F\u00e8s\",\"state\":null,\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Mission<\/b><\/p><p><\/p><p>Rattach\u00e9(e) au directeur de R\u00e9gion F\u00e8s-Mekn\u00e8s et membre du comit\u00e9 de direction, vous dirigez et animez l\u2019ensemble des activit\u00e9s et moyens humains de votre site en respectant les engagements contractuels vis-\u00e0-vis des clients, les processus et normes du groupe Concentrix, dans le cadre du budget fix\u00e9 par la direction g\u00e9n\u00e9rale.<\/p><p><\/p><ul><li>Vous animez l\u2019\u00e9quipe de direction du site en \u00e9troite collaboration avec les directions fonctionnelles.<\/li><li>Vous \u00eates garant de l\u2019atteinte des objectifs et les engagements pris avec les clients de votre site.<\/li><li>Vous organisez et coordonnez l\u2019ensemble des moyens techniques et de support fonctionnel du site dont vous serez responsable.<\/li><li>Vous assurez le respect des objectifs budg\u00e9taires dans le souci constant de rentabilit\u00e9 du site.<\/li><li>Vous diffusez la culture Concentrix et faites appliquer le r\u00e8glement int\u00e9rieur, la r\u00e9glementation du travail et les r\u00e8gles de s\u00e9curit\u00e9 sur le site.<\/li><li>Vous animez la communication interne sur les sites et vous \u00eates garant du bon climat social, pour ce faire vous \u00eates garant d\u2019un dialogue social de qualit\u00e9 et pr\u00e9sidez les instances repr\u00e9sentatives du personnel locales.<\/li><li>Vous repr\u00e9sentez l\u2019entreprise aupr\u00e8s des clients et des principaux acteurs \u00e9conomiques et politiques locaux.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><ul><li>De formation sup\u00e9rieure de type \u00e9cole de commerce, d\u2019ing\u00e9nieurs ou \u00e9quivalent.<\/li><li>Vous justifiez d\u2019une exp\u00e9rience significative d\u2019au moins 5 ans dans un poste similaire, en management des sites de production et d\u2019\u00e9quipes pluridisciplinaires, id\u00e9alement dans le domaine des centres de contacts.<\/li><li>Vous avez d\u00e9j\u00e0 g\u00e9r\u00e9 des \u00e9quipes de plus de 300 collaborateurs.<\/li><li>En tant que manager et ambassadeur, vous avez une bonne capacit\u00e9 d\u2019analyse et de synth\u00e8se, le sens du leadership, de la communication et une app\u00e9tence pour le management.<\/li><li>Vous \u00eates orient\u00e9 client et r\u00e9sultat.<\/li><li>Vous avez une bonne ma\u00eetrise de la gestion des P&amp;L et budgets.<\/li><li>Vous avez des connaissances dans la gestion des relations sociales et l\u2019animation des IRP.<\/li><li>La ma\u00eetrise de l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral est obligatoire.<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi<\/b> ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p>\",\"ats_external_id\":\"R1746835\",\"location\":\"F\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T00:06:18.948+08:00\",\"created_at\":\"2026-07-15T00:05:18.318+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---Angle-Avenue-Abou-Bakr-Essidik-et-Avenue-Imam-Ali\/Directeur-de-site--F-H----Fs----Franais---Anglais_R1746835\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"F\u00e8s\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"30000\",\"primary_location\":{\"id\":\"MA-FES-ABOUB-01\",\"wid\":\"580a3f4cbe54101d4799e36228480000\",\"descriptor\":\"MAR F\u00e8s - Angle Avenue Abou Bakr Essidik et Avenue Imam Ali\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2550\",\"descriptor\":\"Associate Site Director\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379493\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---Angle-Avenue-Abou-Bakr-Essidik-et-Avenue-Imam-Ali\/Directeur-de-site--F-H----Fs----Franais---Anglais_R1746835\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---Angle-Avenue-Abou-Bakr-Essidik-et-Avenue-Imam-Ali\/Directeur-de-site--F-H----Fs----Franais---Anglais_R1746835\/apply\",\"job_requisition_id\":\"R1746835\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lina.moukhlesse@concentrix.com\"},\"first_name\":\"Lina Moukhlesse (102543071)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1746835\",\"wid\":\"99b0bea6fedd101acda8a968627e0000\",\"descriptor\":\"Directeur de site (F\/H) - F\u00e8s  - Fran\u00e7ais - Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"552\",\"campaign_id\":\"38626\",\"campaign_title\":\"Advisor I, Customer Service R1683301\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cantonese 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels.  This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683301\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-14T22:09:14.821+08:00\",\"created_at\":\"2026-07-14T22:04:25.849+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODYyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cantonese-2026_R1683301\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosalie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Rosalie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379538\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cantonese-2026_R1683301\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cantonese-2026_R1683301\/apply\",\"job_requisition_id\":\"R1683301\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683301\",\"wid\":\"6e29eaaf5197103b3cfe73327bf20000\",\"descriptor\":\"Customer Service Advisor - Cantonese 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 Exceptional Customer service skills required<br \/>\u2022 Experience in consumer relations and food\/beverage support (a plus)<br \/>\u2022 Proficient working in a client technology provided environment with multiple applications and navigation between applications to research information<br \/>\u2022 Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br \/>\u2022 Ability to type 35&#43; WPM<br \/>\u2022 Customer service orientation\/skills and Call center experience Preferred<br \/>\u2022 Excellent oral and written communication skills\/Professional Phone Manner<br \/>\u2022 Ability to communicate actions being taken for resolution based on process direction<br \/>\u2022 Schedule Flexibility<br \/>\u2022 Aptitude to listen to caller\u2019s description of problem; interpret, summarize and document<br \/>\u2022 Strong interpersonal skills, ability to establish and maintain effective working relationships<br \/>\u2022 Ability to handle stressful situations and bond professionally with frustrated customers<\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"822\",\"campaign_id\":\"22153\",\"campaign_title\":\"Sr. Technical Representative, IT Operations (TCF) R1745024\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Technical Representative, IT Operations (TCF)\",\"street\":\"TUR - BURSAMERKEZ1 - DUMLUPINAROSB MAH. ISTANBUL CAD. TOFAS AKADEMI SITESI TOFAS TURK OTOMOBIL FA\",\"address\":\"TUR - BURSAMERKEZ1 - DUMLUPINAROSB MAH. ISTANBUL CAD. TOFAS AKADEMI SITESI TOFAS TURK OTOMOBIL FA\",\"city\":\"Osmangazi\",\"state\":\"Bursa\",\"postal_code\":\"16990\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <span>Sr. Technical Representative, IT Operations,<\/span> you will provide end-user support across desktop, network, telephony, and application environments, helping ensure a seamless technology experience for the business. In this role, you will troubleshoot, maintain, repair, replace, and upgrade systems, hardware, software, and peripherals while acting as an escalation point for ticket and incident resolution in line with SLAs. This is a hands-on opportunity for a detail-oriented problem solver who thrives in a fast-paced, 24\/7 support environment and enjoys delivering reliable, high-impact IT service.<\/p><h2>Responsibilities<\/h2><ul><li>Provide end-user support across desktops, laptops, telephony, network, and business applications.<\/li><li>Troubleshoot, maintain, repair, replace, and upgrade computer systems, peripherals, and related hardware\/software.<\/li><li>Serve as an escalation point for incidents and service requests to support SLA achievement.<\/li><li>Apply strong service management fundamentals across problem management, incident management, root cause analysis, and ticket analysis for deskside-scoped equipment.<\/li><li>Support local servers and network devices in coordination with remote Network and Server teams.<\/li><li>Perform troubleshooting using tools and methods such as ping, tracert, DNS resolution checks, net commands, IP configuration review, and AD GP test output analysis.<\/li><li>Support deskside voice infrastructure and maintain hub room and data center structured cabling.<\/li><li>Provide hands-on support for end-user computing devices including desktops, laptops, hard phones, and Wi-Fi-enabled devices.<\/li><li>Perform hardware support including replacement of motherboard, SMPS, RAM, laptop LCD screens, laptop keyboards, and configuration of Avaya hard phones and video conferencing equipment.<\/li><li>Deliver software troubleshooting for Windows 10, Microsoft Office 2013 and above, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, printers, scanners, biometric devices, encryption tools, VPN, Wi-Fi, and video conferencing solutions.<\/li><li>Perform HDD-to-HDD imaging\/ghosting and firmware updates for deskside equipment such as Cisco and Avaya phones.<\/li><li>Evaluate scenarios and recommend inputs to support decisions on process exceptions.<\/li><li>Troubleshoot and coordinate high-impact Severity 1 and 2 incidents, while communicating real-time updates to the BRC team.<\/li><li>Support end-to-end IT service delivery and shift operations in a 24\/7 environment.<\/li><li>Support onboarding of new accounts, ramp-ups, ramp-downs, and account movements.<\/li><li>Manage or coordinate BCP testing and failover activities on the floor.<\/li><li>Ensure site compliance and security through systems compliance, audits, and adherence to standards such as COPC and ISO 27001.<\/li><li>Resolve IT tickets within an ITIL-based framework and maintain required process and contract compliance.<\/li><li>Raise change requests with the required supporting documentation and artifacts.<\/li><li>Perform BitLocker desktop validation, OU user policy validation, and computer OU policy validation.<\/li><li>Install encryption software on desktops and laptops to maintain compliance.<\/li><li>Help achieve and maintain high IT VOC scores from operations teams.<\/li><li>Support approximately 200 users with proactive and reactive IT services including incident\/request management, onboarding\/offboarding, asset tagging, inventory management, remote access support, VPN support, collaboration tool support, and user provisioning\/de-provisioning.<\/li><li>Coordinate with global IT teams for escalations, updates, and continuity of support.<\/li><li>Provide on-site support for VIP users and critical business operations.<\/li><li>Support handover and return processes for Concentrix-owned inventory and help migrate inventory assignments to a digital environment.<\/li><li>Be available to work rotational shifts, predominantly night shifts, in a 24\/7 environment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>1&#43; years of experience supporting desktop\/laptop hardware and software in a Windows-based PC\/LAN environment or equivalent.<\/li><li>Bachelor\u2019s degree or diploma in Computer Science required.<\/li><li>Associate\u2019s degree or diploma in Computer Science required.<\/li><li>MCSE or similar certification preferred.<\/li><li>Hands-on experience supporting desktops, laptops, and Citrix\/Horizon client environments across Windows hardware and software.<\/li><li>Strong troubleshooting experience with Microsoft Office 2016 and above.<\/li><li>Demonstrated experience in problem management, incident management, customer\/client management, change management, RCA, and ticket analysis.<\/li><li>Prior experience troubleshooting and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.<\/li><li>Experience resolving tickets using Remedy and working within an ITIL-based support framework.<\/li><li>Knowledge of systems compliance and audits aligned to COPC, ISO 27001, and related standards.<\/li><li>Strong communication skills, attention to detail, and problem-solving ability.<\/li><li>Ability to manage priorities in a fast-paced operational support environment.<\/li><li>Team management, team motivation, and team development skills.<\/li><li>Flexibility to work overtime as needed.<\/li><li>Willingness to work rotational and predominantly night shifts.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1745024\",\"location\":\"Osmangazi, Bursa\",\"job_type\":\"full_time\",\"salary\":\"3666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"TRY\",\"updated_at\":\"2026-07-14T22:04:39.800+08:00\",\"created_at\":\"2026-07-14T20:07:29.025+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---BURSAMERKEZ1---DUMLUPINAROSB-MAH-ISTANBUL-CAD-TOFAS-AKADEMI-SITESI-TOFAS-TURK-OTOMOBIL-FA\/Sr-Technical-Representative--IT-Operations--TCF-_R1745024\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"organization_reference_id\":\"WTR01\"},\"location\":{\"city\":\"Osmangazi\",\"state\":\"Bursa\",\"country\":{\"wid\":\"c2e3bac5bbbb47b29dfc6e8b56a1586e\",\"iso2\":\"TR\",\"iso3\":\"TUR\",\"descriptor\":\"T\u00fcrkiye\",\"iso_numeric\":\"792\"},\"postal_code\":\"16990\",\"primary_location\":{\"id\":\"TR-BUR-YAGMU-01\",\"wid\":\"758843d2c957101d47a9e7b7f78a0000\",\"descriptor\":\"TUR - BURSAMERKEZ1 - DUMLUPINAROSB MAH. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Barcelona (On-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week temporary contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 27.000 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus plus private medical insurance, ticket restaurant card 1.540 euros and Overachievement<span>\u00a0 <\/span>incentive 10k - 12 k<\/p><p>- Enjoy a fantastic Barcelona office location with hybrid work opportunities<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as an <\/span><\/span> <b><span>Customer Experience Specialist<\/span><\/b> <span><span> in Barcelona (on-site), you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in the <\/span><span>Automotive industry.\u00a0<\/span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><b><span><span>What you will do in this role\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><\/p><\/div><div><p><span><span>- Lead structured follow-up and support calls with prospective customers after <\/span><span>they\u2019ve<\/span><span> expressed interest in a product<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Reinforce brand value while <\/span><span>identifying<\/span><span> customer concerns or hesitations, especially around pricing and product preferences<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.<\/span><\/span><span>\u00a0<\/span><span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><b><span><span>Concentrix is a great match if you:\u00a0<\/span><\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Dutch and English<\/span><\/span><br \/><span><span>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Communicate clearly and confidently, especially with executive-level or high-end clientele<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Demonstrate a strong interest in the automotive industry and premium products<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are comfortable following a detailed, scripted call approach and <\/span><span>submitting<\/span><span> written reports post-interaction.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span> in it for you\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><\/p><\/div><div><p><span><span>- Full-time <\/span><span>39 hours<\/span><span>\/week, permanent contract: <\/span><\/span> <span>Monday - Friday 09.00 - 18.00<\/span><br \/><span><span>- Salary <\/span><\/span> <span>21.376 <span>euros gross\/year &#43; up to <\/span>3.000<\/span> <span><span>euros gross\/year in bonus &#43; private medical insurance<\/span><\/span><br \/><span><span>- Central location in Barcelona <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project <\/span><span>you&#39;ll<\/span><span> be working on <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt in unserer Depot-Hotline f&uuml;r Terminierungen von Finanzkunden &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 2410&euro; brutto\/Monat<\/li>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg<\/li>\\n<li>Vollzeit &ndash; 40 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du &uuml;bernimmst die telefonische Koordinierung von Kundenterminen.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du kontaktierst<\/strong> Privatkunden unseres Auftraggebers<\/li>\\n<li><strong>Koordiniere telefonisch die Termine<\/strong> mit den Kunden f&uuml;r den Fachbereich<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.<\/p>\\n<p><br \/>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Bankwesen, Telekommunikation, Versicherung oder Support<\/strong> wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. 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Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. 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Mandarin & Cantonese speakers ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Mandarin & Cantonese speakers ONLY\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684588\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-07-15T07:59:06.060+08:00\",\"created_at\":\"2026-07-14T13:18:56.553+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjg0?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjg0\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"advertising\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - 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At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 85% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83d\udd27<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What you will do<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Support&nbsp;customers as their main point of contact<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers professionally and efficiently<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Offer support via\u202f<\/span><strong><span data-contrast=\\\"auto\\\">phone and email<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Deliver a positive and solution-oriented experience<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Handle operational and administrative tasks<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Perform\u202f<\/span><strong><span data-contrast=\\\"auto\\\">back-office activities<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202frelated to customer accounts<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Support account-related processes and updates<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Work in a regulated environment<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Follow internal procedures and legal requirements carefully<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Ensure communication and documentation are&nbsp;accurate&nbsp;and compliant<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\u2705<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What we are looking for<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Language skills<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Proficiency&nbsp;in Spanish<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Advanced English<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Key strengths<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Strong\u202f<\/span><strong><span data-contrast=\\\"auto\\\">attention to detail<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Good\u202f<\/span><strong><span data-contrast=\\\"auto\\\">analytical and decision-making skills<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Goal-oriented<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fand self-motivated<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Problem-solving&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Additional&nbsp;advantages<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Experience in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">banking operations<\/span><\/strong><span data-contrast=\\\"auto\\\">,\u202f<\/span><strong><span data-contrast=\\\"auto\\\">back office<\/span><\/strong><span data-contrast=\\\"auto\\\">, or\u202f<\/span><strong><span data-contrast=\\\"auto\\\">administrative roles<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fis a plus<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Studies in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">business, finance, economics<\/span><\/strong><span data-contrast=\\\"auto\\\">, or a related field are an advantage<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83c\udf81<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What we offer<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">A stable role and career growth<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1350,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Full-time position<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1350,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Undetermined contract<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1350,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Strong career development opportunities in the\u202f<\/span><strong><span data-contrast=\\\"auto\\\">FinTech industry<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Benefits package<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"auto\\\"> Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<\/span><br \/><span data-contrast=\\\"auto\\\">&bull; Private medical insurance throughMedicover, gym membership, partner discounts, and&nbsp;Bookster&nbsp;membership<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83d\udca1<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Why join us<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ol>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"%1.\\\" data-font=\\\"\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">No&nbsp;previous&nbsp;experience needed<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ol>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">You&rsquo;ll&nbsp;receive\u202f<\/span><strong><span data-contrast=\\\"auto\\\">full&nbsp;paid training<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202ffrom day one<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Real career opportunities<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Build your future in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">FinTech<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">85% of our leaders started in entry-level roles<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Great workplace<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Join a company recognized as a\u202f<\/span><strong><span data-contrast=\\\"auto\\\">Best Employer<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Work in an\u202f<\/span><strong><span data-contrast=\\\"auto\\\">ESG-certified<\/span><\/strong><span data-contrast=\\\"auto\\\">, modern, and people-centered environment<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"RO-344\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T02:59:05.666+03:00\",\"created_at\":\"2026-07-14T12:37:27.807+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"515\",\"campaign_id\":\"301\",\"campaign_title\":\"NL - NS Binnenland - Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij NS Binnenland - hybride locatie Arnhem\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Werken bij NS betekent dat je een essenti&euml;le rol speelt in het verbinden van mensen en gemeenschappen door heel Nederland. Met onze focus op duurzame mobiliteit draag je niet alleen bij aan het verkleinen van onze ecologische voetafdruk, maar help je ook dagelijks reizigers om effici&euml;nt en betrouwbaar hun bestemming te bereiken. Hierdoor maak je een aanzienlijke maatschappelijke impact, wat je werk niet alleen waardevol maar ook betekenisvol maakt.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker krijg je tools en training om niet alleen te slagen, maar te shinen. Van toffe e-learnings&nbsp;tot carri&egrave;remogelijkheden die je niet kunt missen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat bieden we?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\"> &euro;15,28 per uur als je 21 jaar of ouder bent en gratis fruit op kantoor.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcaa<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke pensioenregeling&nbsp;van 6,2%<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\uddd3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training; jezelf ontwikkelen op meerdere vlakken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe1<\/span><span data-contrast=\\\"auto\\\"> Flexibele werkplekken, 1 dag per week op kantoor locatie Arnhem.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf34<\/span><span data-contrast=\\\"auto\\\">&nbsp;Inclusief vakantiegeld (ja, ook dat kan).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat verwachten we van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Spreek je vloeiend Nederlands en Engels?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcbc<\/span><span data-contrast=\\\"auto\\\">&nbsp;Ben je een&nbsp;multitasker&nbsp;met een luisterend oor?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p>\ud83d\udd52 Past het bij jou om te werken tussen 07:00 en 19:00 doordeweeks en op zaterdag tussen 08:30 en 17:00, minimaal 18 uur per week en alles wat daar boven komt?<\/p>\\n<p><span data-contrast=\\\"auto\\\">Stap in een wereld vol mogelijkheden bij Concentrix, waar jouw potentieel de kans krijgt te groeien. Sluit je aan bij de duizenden die ons wereldwijd als hun favoriete werkgever beschouwen. Waar wacht je nog op?<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij Concentrix staan gelijke kansen en inclusiviteit voorop. Discriminatie? Niet bij ons.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Solliciteer vandaag! Of neem contact op met Jeanine Pontier; <\/span><a href=\\\"mailto:jeanine.pontier@concentrix.com\\\"><span data-contrast=\\\"none\\\">jeanine.pontier@concentrix.com<\/span><\/a><span data-contrast=\\\"auto\\\">; 06-20436628<\/span><\/p>\",\"ats_external_id\":\"NL-301\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"contract\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-14T14:32:52.206+02:00\",\"created_at\":\"2026-07-14T11:38:55.507+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"825\",\"campaign_id\":\"22099\",\"campaign_title\":\"Software Business Analyst I (TCF) R1746625\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Business Analyst\",\"street\":\"USA GA Work-at-Home\",\"address\":\"USA GA Work-at-Home\",\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Technical Business Analyst \u2013 United States | Remote \/ Work at Home<\/b><\/p><p><\/p><p>We are seeking a highly skilled Technical Business Analyst with strong Banking, Financial Services, and Insurance (BFSI) experience to help translate complex business needs into scalable, compliant, and customer-focused technology solutions. In this role, you will partner with business stakeholders, architects, engineers, QA teams, and vendors to define requirements, support solution design, and drive delivery across banking, payments, lending, insurance, and digital platforms. This is a remote, work-at-home opportunity in the United States for a candidate who thrives in fast-moving, Agile environments and brings a strong blend of domain knowledge, technical fluency, and analytical rigor.<\/p><p><\/p><h2>Responsibilities<\/h2><ul><li>Partner with business stakeholders to gather, analyze, document, and validate requirements for BFSI applications, platforms, and integrations.<\/li><li>Translate business needs into clear functional and technical specifications, user stories, workflows, and process documentation.<\/li><li>Collaborate with architects and development teams to define API integrations, system interfaces, data mappings, and end-to-end process flows.<\/li><li>Analyze business rules, regulatory obligations, compliance expectations, and security requirements relevant to BFSI environments.<\/li><li>Support analysis across core banking, payment systems, lending platforms, digital channels, risk and compliance workflows, or insurance applications.<\/li><li>Perform data analysis using<span>\u00a0<\/span>SQL, Excel, and BI tools<span>\u00a0<\/span>to validate requirements, identify trends, and support decision-making.<\/li><li>Work closely with QA teams to define acceptance criteria, review test scenarios, and support<span>\u00a0<\/span>user acceptance testing (UAT).<\/li><li>Act as a key liaison between business teams, product owners, technology teams, and third-party vendors to ensure alignment and clarity.<\/li><li>Track requirement status, support project milestones, surface risks and dependencies, and help ensure timely delivery.<\/li><li>Participate in<span>\u00a0<\/span>Agile\/Scrum<span>\u00a0<\/span>ceremonies including backlog refinement, sprint planning, standups, reviews, and retrospectives.<\/li><li>Maintain high-quality documentation including<span>\u00a0<\/span>BRDs, FRDs, user stories, process flows, and sequence diagrams.<\/li><li>Stay current on evolving FinTech trends, emerging technologies, and regulatory changes shaping the BFSI landscape.<\/li><li>Apply a continuous improvement mindset informed by software engineering principles, measurement, and delivery best practices.<\/li><\/ul><h2><\/h2><h2>Qualifications<\/h2><ul><li>Bachelor\u2019s degree in<span>\u00a0<\/span>Computer Science, Information Systems, Finance, or a related field.<\/li><li>8&#43; years<span>\u00a0<\/span>of experience as a<span>\u00a0<\/span>Business Analyst, including<span>\u00a0<\/span>3&#43; years within the BFSI domain.<\/li><li>Strong understanding of banking and\/or insurance processes, including<span>\u00a0<\/span>core banking, payments, digital channels, risk, and compliance.<\/li><li>Experience working with<span>\u00a0<\/span>API-based integrations, microservices, and modern application architectures.<\/li><li>Proficiency in<span>\u00a0<\/span>SQL<span>\u00a0<\/span>and data analysis to support requirement validation and business insights.<\/li><li>Solid understanding of<span>\u00a0<\/span>SDLC,<span>\u00a0<\/span>Agile\/Scrum<span>\u00a0<\/span>methodologies, and tools such as<span>\u00a0<\/span>JIRA, Confluence, and Rally.<\/li><li>Strong documentation and communication skills with experience creating<span>\u00a0<\/span>BRDs, FRDs, user stories, process flows, and sequence diagrams.<\/li><li>Understanding of software engineering practices and delivery models such as<span>\u00a0<\/span>Lean, Agile, DevOps, and continuous improvement.<\/li><li>Demonstrated judgment, adaptability, and the ability to manage shifting priorities in dynamic environments.<\/li><li>Ownership mindset with a strong focus on product, engineering, and client outcomes.<\/li><li>Knowledge of regulatory and compliance frameworks such as<span>\u00a0<\/span>PCI-DSS, AML, KYC, GDPR, and SOX.<\/li><li>Exposure to<span>\u00a0<\/span>API Management, event-driven architecture, and cloud platforms<span>\u00a0<\/span>such as<span>\u00a0<\/span>AWS, Azure, or GCP.<\/li><li>Experience supporting<span>\u00a0<\/span>data migration, transformation, or modernization programs<span>\u00a0<\/span>in BFSI environments is preferred.<\/li><li>Professional certifications such as<span>\u00a0<\/span>CBAP, CCBA, Scrum Master, or Agile BA<span>\u00a0<\/span>are a plus.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 - $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 07\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p><b><span>#Remote<\/span><\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1746625\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-15T04:03:54.964+08:00\",\"created_at\":\"2026-07-14T08:05:38.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Technical-Business-Analyst_R1746625-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379544\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Technical-Business-Analyst_R1746625-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Technical-Business-Analyst_R1746625-1\/apply\",\"job_requisition_id\":\"R1746625\"}],\"organizations\":[{\"wid\":\"de28fe2774671036e2de4b8abb900000\",\"descriptor\":\"W0ZXOF Fis Global: Onboarding (Unbill\",\"reference_id\":\"W0ZXOF\",\"custom_reference_id\":\"W0ZXOF\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8e6811f2f1df103228768d1eb9540000\",\"descriptor\":\"24550 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Sr. Software Engineer<\/b><\/p><p><b>Location: Atlanta, GA - Hybrid role (3-4 days onsite\/week) <\/b><\/p><p><\/p><p>We are seeking a highly skilled Sr. Software Engineer to join our dynamic team in Atlanta, GA in a hybrid work model, with an expectation to work from the office 2\u20133 days per week. In this role, you will contribute to the design, development, customization, and maintenance of AEM-based solutions, with a strong emphasis on front-end development and modern frameworks such as AlpineJS. You will collaborate closely with cross-functional teams to deliver scalable, high-quality solutions that align with business goals and client needs.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, customize, and maintain AEM-based applications and solutions.<\/li><li>Build and enhance front-end experiences using modern JavaScript frameworks, including AlpineJS.<\/li><li>Write clean, scalable, and maintainable code using JavaScript, TypeScript, and Node.js.<\/li><li>Partner with cross-functional teams including engineering, QA, product, and business stakeholders to deliver effective technical solutions.<\/li><li>Support the full software development lifecycle (SDLC), from requirements through deployment and ongoing support.<\/li><li>Apply Agile and test-driven development (TDD) principles to ensure quality, efficiency, and continuous improvement.<\/li><li>Troubleshoot and resolve production incidents with urgency and attention to detail.<\/li><li>Manage multiple priorities in a fast-paced Agile environment with evolving requirements and feature sets.<\/li><li>Participate in code versioning, collaboration, and release processes using BitBucket\/Git.<\/li><li>Continuously explore and adopt new tools, technologies, and best practices to improve engineering outcomes.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>5\u20137 years of experience in software development and\/or testing.<\/li><li>Strong programming knowledge in JavaScript, TypeScript, and Node.js.<\/li><li>Experience with front-end development and modern JavaScript frameworks, including AlpineJS.<\/li><li>Desired developing or supporting AEM-based solutions.<\/li><li>Hands-on experience with BitBucket\/Git or other version control systems.<\/li><li>Solid understanding of the SDLC and software quality practices within Agile environments.<\/li><li>Experience applying test discipline, including TDD, in day-to-day development.<\/li><li>Proven ability to prioritize, multitask, and adapt in an Agile environment with changing requirements.<\/li><li>Strong troubleshooting and incident resolution skills in production environments.<\/li><li>Excellent problem-solving, organizational, and analytical skills with strong attention to detail.<\/li><li>Passion for learning new tools and technologies and applying them effectively in a team environment.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $100,800 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/19\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b><span> <\/span><\/b><\/p><p><\/p><p><b><span>#LI-Hybrid<\/span><\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1746584\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"100800\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-16T00:04:38.762+08:00\",\"created_at\":\"2026-07-14T06:04:44.650+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta--GA-Work-at-Home\/Sr-Software-Engineer_R1746584\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379719\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta--GA-Work-at-Home\/Sr-Software-Engineer_R1746584\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta--GA-Work-at-Home\/Sr-Software-Engineer_R1746584\/apply\",\"job_requisition_id\":\"R1746584\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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This role requires front-end development, including proficiency in modern frameworks like <b>AlpineJS<\/b>. You will collaborate with cross-functional teams to develop, customize, and maintain AEM-based solutions that meet business and client needs.<\/span> \u200b<\/p><ul><li>Willing to work from the office 2- 3 days<\/li><li><span>This role is hybrid <\/span><span>Atlanta, GA<\/span><\/li><\/ul><p><\/p><p>Required Skills<\/p><ul><li><b><i>5-7 years of experience in Software development\/testing. <\/i><\/b><\/li><li><i><b>Strong knowledge in Java Script \/ Type Script\/NodeJs<\/b> programming languages<\/i><\/li><li><i>Experience working with<b> BitBucket\/Git <\/b>version control systems<\/i><\/li><li><i>Passionate about learning new tools and technologies<\/i><\/li><li><i>Solid understanding of SDLC and the test discipline using Agile and TDD and experience applying these principles<\/i><\/li><li><i>Ability to prioritize and multi-task in an Agile development environment with frequently changing requirements and features set<\/i><\/li><li><i>Strong ability to troubleshoot production incidents <\/i><\/li><li><i>Problem solving with strong organizational and analytical skills with attention to details<\/i><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"827\",\"campaign_id\":\"22081\",\"campaign_title\":\"Representative, Physical Security R1745135\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de seguridad f\u00edsica - Quer\u00e9taro\",\"street\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"address\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76140\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El Representante Principal de Seguridad F\u00edsica es responsable de supervisar y aplicar programas de seguridad f\u00edsica basados en normas, pol\u00edticas y procedimientos de seguridad f\u00edsica y servicios en los centros asignados. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 We are seeking an experienced and highly motivated <b>Solution Architect<\/b> to lead enterprise application modernization initiatives and drive the transformation of identity and access management solutions.<\/p><p><\/p><p>The ideal candidate will possess strong expertise in <b>Java Spring Boot<\/b>, microservices architecture, and legacy application modernization. Experience with <b>Azure cloud services<\/b> and identity platforms, particularly <b>Azure AD B2C and Microsoft Entra ID\/B2B<\/b>, is highly desirable.<\/p><p><\/p><p>The Solution Architect will work closely with business stakeholders, product teams, developers, and enterprise architects to define target-state architecture, guide implementation teams, and ensure successful delivery of strategic technology initiatives<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Architect and design scalable, secure, and high-performing enterprise solutions.<\/p><\/li><li><p>Lead modernization, migration, and rewrite efforts for legacy applications using Java Spring Boot and microservices architecture.<\/p><\/li><li><p>Assess current-state applications and define future-state technical roadmaps.<\/p><\/li><li><p>Develop solution architectures aligned with business and enterprise technology strategies.<\/p><\/li><li><p>Provide technical leadership and architectural governance across multiple projects.<\/p><\/li><li><p>Guide development teams on architecture standards, design patterns, and best practices.<\/p><\/li><li><p>Design and support cloud-native solutions leveraging Microsoft Azure services.<\/p><\/li><li><p>Lead identity management transformation initiatives, including migration from Azure AD B2C to Microsoft Entra ID\/B2B.<\/p><\/li><li><p>Evaluate security, performance, scalability, and operational requirements for proposed solutions.<\/p><\/li><li><p>Collaborate with stakeholders to gather requirements and translate them into technical designs.<\/p><\/li><li><p>Produce architecture documentation, solution diagrams, and implementation plans.<\/p><\/li><li><p>Participate in architecture reviews, code reviews, and technical decision-making processes.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s degree in Computer Science, Information Technology, Engineering, or a related field.<\/p><\/li><li><p>10&#43; years of software development and architecture experience.<\/p><\/li><li><p>Strong expertise in Java, Spring Boot, RESTful APIs, and Microservices Architecture.<\/p><\/li><li><p>Proven experience in application modernization, migration, or legacy system transformation projects.<\/p><\/li><li><p>Strong understanding of cloud computing principles and Microsoft Azure services.<\/p><\/li><li><p>Experience with CI\/CD pipelines, DevOps practices, and Agile development methodologies.<\/p><\/li><li><p>Excellent problem-solving, communication, and stakeholder management skills.<\/p><\/li><li><p>Ability to lead technical teams and influence architectural decisions.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Experience with Azure AD B2C, Microsoft Entra ID, Entra External ID, and B2B collaboration solutions.<\/p><\/li><li><p>Knowledge of Identity and Access Management (IAM) concepts and standards.<\/p><\/li><li><p>Experience with OAuth 2.0, OpenID Connect (OIDC), and SAML.<\/p><\/li><li><p>Hands-on experience with Docker, Kubernetes, and containerized deployments.<\/p><\/li><li><p>Azure Solution Architect or related Microsoft certifications preferred.<\/p><\/li><li><p>Experience working on large-scale enterprise transformation programs.<\/p><\/li><\/ul><p><\/p><p><b>Technical Skills<\/b><\/p><ul><li><p>Java, Spring Boot<\/p><\/li><li><p>Microservices Architecture<\/p><\/li><li><p>REST APIs<\/p><\/li><li><p>Microsoft Azure<\/p><\/li><li><p>Azure AD B2C \/ Microsoft Entra ID<\/p><\/li><li><p>Identity &amp; Access Management (IAM)<\/p><\/li><li><p>OAuth 2.0, OIDC, SAML<\/p><\/li><li><p>Docker, Kubernetes<\/p><\/li><li><p>CI\/CD, DevOps<\/p><\/li><li><p>Application Modernization &amp; Migration<\/p><\/li><li><p>Enterprise Solution Design<\/p><\/li><\/ul><p><\/p><p><b>Location Requirement<\/b><\/p><p>This position requires <b>onsite presence in Omaha, Nebraska, five days per week<\/b>, to facilitate close collaboration with business and technology stakeholders and support critical modernization initiatives.<\/p><p><\/p><p>The base salary for this position is $110,000\u00a0-$125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/21\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1746507\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-15T06:05:43.193+08:00\",\"created_at\":\"2026-07-14T00:04:23.770+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Solution-Architect---Java-Modernization---Identity-Management_R1746507\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Solution-Architect---Java-Modernization---Identity-Management_R1746507\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Solution-Architect---Java-Modernization---Identity-Management_R1746507\/apply\",\"job_requisition_id\":\"R1746507\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1d414ee46406011148251edd45c30000\",\"descriptor\":\"W0ZGJ8 Northern Natural Gas Gas Onlin\",\"reference_id\":\"W0ZGJ8\",\"custom_reference_id\":\"W0ZGJ8\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2267b5989cfa01113ab2e4105b060000\",\"descriptor\":\"7491 - 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures<\/p><p>The Strategic Partnerships &amp; Alliance Manager drives growth through the development, commercialization, and scaling of high-impact partnerships across the technology ecosystem (e.g., Microsoft, NICE, Google). The role owns the full partnership lifecycle\u2014from strategy and partner development through to co-sell execution, contracting, and long-term value creation.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p>Strategy &amp; Alliance Development<\/p><p>\u2022 Identify, secure, and grow strategic partnerships aligned to business priorities<\/p><p>\u2022 Develop and execute joint business plans (JBPs) with measurable revenue and pipeline targets<\/p><p>\u2022 Define \u201cbetter together\u201d propositions across partner ecosystems<\/p><p>Commercial &amp; Pursuit Leadership<\/p><p>\u2022 Drive co-sell motions and joint pipeline with partners (e.g., Microsoft, Google, NICE)<\/p><p>\u2022 Lead partner engagement in pursuits, RFPs, and client solutioning<\/p><p>\u2022 Negotiate and close partnership agreements with legal and finance<\/p><p>Program Delivery &amp; Enablement<\/p><p>\u2022 Build scalable partner enablement programs, playbooks, and GTM frameworks<\/p><p>\u2022 Lead cross-functional execution (sales, marketing, product, delivery)<\/p><p>\u2022 Manage partnership programs against defined milestones and KPIs<\/p><p>Executive Relationship Management<\/p><p>\u2022 Build and influence senior stakeholder relationships across partner organisations<\/p><p>\u2022 Establish governance cadence (QBRs, exec briefings, joint steering)<\/p><p>\u2022 Act as primary escalation and alignment owner for partnerships<\/p><p>Innovation &amp; Thought Leadership<\/p><p>\u2022 Co-create joint offerings leveraging AI, cloud, and platform capabilities<\/p><p>\u2022 Represent the business in partner and client forums<\/p><p>\u2022 Drive differentiated solutions aligned to market trends (e.g., AI, CCaaS, data)<\/p><p><\/p><p>Core Capabilities<\/p><p>\u2022 Strategic alliance and ecosystem management<\/p><p>\u2022 Structured thinking, partner enablement, and program design<\/p><p>\u2022 Strong project\/program management discipline<\/p><p>\u2022 Executive stakeholder engagement and influence<\/p><p>\u2022 Commercial acumen and deal negotiation<\/p><p>\u2022 Pursuit leadership and revenue delivery<\/p><p>\u2022 Cross-functional collaboration and orchestration<\/p><p>\u2022 Technology-led innovation and thought leadership<\/p><p><\/p><p>Key Performance Indicators (KPIs)<\/p><p>Revenue &amp; Growth<\/p><p>\u2022 Partner-sourced \/ influenced revenue<\/p><p>\u2022 Joint pipeline and win rate<\/p><p>\u2022 Deal size uplift via partner engagement<\/p><p>Execution &amp; Delivery<\/p><p>\u2022 JBP achievement (pipeline, revenue, adoption)<\/p><p>\u2022 Co-sell opportunities and partner attach rate<\/p><p>\u2022 On-time delivery of partnership initiatives<\/p><p>Partnership Health<\/p><p>\u2022 Executive engagement cadence and partner satisfaction<\/p><p>\u2022 Partner activation (time to first deal, enablement completion)<\/p><p>Commercial &amp; Governance<\/p><p>\u2022 Contract cycle time and deal conversion<\/p><p>\u2022 Compliance with legal and financial frameworks<\/p><p><\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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As we continue to grow and transform, we are seeking a highly experienced Director of Operations, Contact Centre, you will play a critical leadership role in delivering exceptional customer experiences while driving strong business performance across service, sales, and retention programs. \\n\\nYou will lead multi-level operational teams, partner with clients and internal stakeholders, and drive results across customer satisfaction, revenue growth, customer loyalty, and operational excellence. \\n\\nBased in either Cape Town or Durban, this is an opportunity for a strategic, people-first leader who thrives in a fast-paced, performance-driven environment and knows how to turn business goals into measurable outcomes.\",\"long_description\":\"<div><p><b><span>Lead Operational Excellence<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>You will oversee contact<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>operations across one or more 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clients.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Lead business reviews, performance discussions, and strategic conversations with confidence and insight.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Translate client goals into practical operational plans that improve service, sales, and retention outcomes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>opportunities to strengthen partnerships and support business growth.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/p><\/li><\/ul><\/div><div><p><b><span>Own Business Results<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>You will take accountability for both operational and financial performance.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Manage budgets, forecasts, headcount planning, productivity, and profitability.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Balance service quality, employee experience, and commercial success.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Use reporting and trend analysis to guide decisions and improve outcomes.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/p><\/li><\/ul><\/div><div><p><b><span>Experience<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>looking for a leader with strong experience in contact<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>or<span>\u00a0<\/span><\/span><span>CX\u00a0operations, with the f<\/span>lexibility to travel between Durban &amp; Cape Town.<\/span><\/p><\/div><div><ul><li><p><span><span>Proven success leading large, multi-level teams in<span>\u00a0<\/span><\/span><span>customer service<\/span><span>,<span>\u00a0<\/span><\/span><span>sales<\/span><span>,<span>\u00a0<\/span><\/span><span>retention<\/span><span>, or related environments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong experience managing<span>\u00a0<\/span><\/span><span>client relationships<\/span><span>,<span>\u00a0<\/span><\/span><span>performance metrics<\/span><span>,<span>\u00a0<\/span><\/span><span>financial targets<\/span><span>, and<span>\u00a0<\/span><\/span><span>people development<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrated ability to improve operational performance in a fast-paced,<span>\u00a0<\/span><\/span><span>metrics<\/span><span>-driven setting.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience in<span>\u00a0<\/span><\/span><span>multi-site<\/span><span>,<span>\u00a0<\/span><\/span><span>complex<\/span><span>, or<span>\u00a0<\/span><\/span><span>matrixed environments<\/span><span><span>\u00a0<\/span>is a plus.<\/span><\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor\u2019s degree in Business<\/span><span>, Operations, Management, or<span>\u00a0<\/span><\/span><span>related<\/span><span><span>\u00a0<\/span>field preferred.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>5&#43; Years experience in a senior operations leadership role.<\/span><\/span><br \/>\u00a0<\/p><\/li><li><p>Telco industry experience is required.<\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Skills<\/span><\/b><\/p><\/div><div><p><span><span>The ideal candidate will bring:<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Strong<span>\u00a0<\/span><\/span><span>operational leadership<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience driving<span>\u00a0<\/span><\/span><span>sales and retention outcomes<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent<span>\u00a0<\/span><\/span><span>client management<\/span><span><span>\u00a0<\/span>and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Solid<span>\u00a0<\/span><\/span><span>financial and commercial acumen<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong<span>\u00a0<\/span><\/span><span>analytical and problem-solving ability<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A passion for<span>\u00a0<\/span><\/span><span>coaching<\/span><span>,<span>\u00a0<\/span><\/span><span>developing people<\/span><span>, and<span>\u00a0<\/span><\/span><span>leading change<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><p><\/p><div><p><span><span>At Concentrix, we help the 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Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/h3><h3><\/h3><h3><i>As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. 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Remote\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures<\/p><p><\/p><p><b>About our B2B Sales Practice:\u00a0 \u00a0<\/b><\/p><p>Within Concentrix, we have developed one specific practice about B2B Sales, with more than 12,000 sales game changers dedicated to B2B sales and 30&#43; certified B2B hubs around the world. We are a top leader in this specific BPO segment working with iconic brands.<\/p><p>We are not there for the status quo and therefore we work hard to shape the future of B2B sales, gathering the best people and the best technology- including Gen AI for Sales.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><span>\u00a0Building solid relationships with clients, prospects and partners in the region with companies across several verticals willing to scale worldwide\u00a0<\/span><\/li><li><span>Developing in-depth knowledge of company offerings to identify profitable business opportunities, build priority targets list and pursuit plans<\/span><\/li><li><span>Managing requests for proposals (RFPs), processes (including documents preparation) and negotiations to close deals\u00a0<\/span><\/li><li><span>Researching emerging trends and recommending new company offerings to satisfy customers\u2019 needs, competition screening\u00a0<\/span><\/li><li><span>Supporting the co-construction of new offers and disruptive commercial models\u00a0<\/span><\/li><li><span>Attending industry events and representing Concentrix in relevant webinars, partners events, professional local organizations, etc.\u00a0<\/span><\/li><li><span>Developing and managing strategic partnerships to grow business\u00a0<\/span><\/li><li><span>Maintaining accurate sales pipeline data, tracking opportunities, contacts etc.\u00a0<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><ul><li><span>Overall, the right profile is likely to have significant proven experience, ideally in consultative selling with topics around High Tech Sales and B2B digital transformation\u00a0<\/span><\/li><li><span>Hunter and Collaborator; Consultative Sales experience\u00a0<\/span><\/li><li><span>Experience in B2B Business Development; B2B sales, whether within a BPO company or in-house\u00a0<\/span><\/li><li><span>Excellent analytical, problem-solving, and decision-making skills\u00a0<\/span><\/li><li><span>Exceptional leadership and management skills; Effective communication and negotiation skills\u00a0<\/span><\/li><li><span>Strong business acumen and attention to details and persuasion\u00a0<\/span><\/li><li><span>Sense of service and expertise in customer relationship\/satisfaction\u00a0<\/span><\/li><li><span>A commitment to high professional ethical standards and a diverse workplace environment.\u00a0<\/span><\/li><li><span>A solid fit with our culture: putting people first, puts clients at the heart, thrives to enjoy every day and being a passionate game changer\u00a0<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li><span>\u00a0\u00a0Full time position<\/span><\/li><li><span>\u00a0\u00a0Remote working \u00a0<\/span><\/li><li><span>\u00a0\u00a0Competitive Salary<\/span><\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&nbsp;&middot; Ma&icirc;trisent le Dialect Marocain (Darija) avec un niveau acceptable en Anglais\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>Connaissances m&eacute;tier<\/strong><\/p>\\n<ul>\\n<li>Fintech \/ Banque \/ Services financiers<\/li>\\n<li>Relation client digitale<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-945\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-07-15T01:59:12.432+02:00\",\"created_at\":\"2026-07-13T17:13:25.446+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\"},{\"id\":\"1492\",\"campaign_id\":\"834\",\"campaign_title\":\"Advisor II, Technical Support R1746378\",\"campaign_type\":\"job_application\",\"job_title\":\"Field Service Engineer (English - speaking) On-site + Traveling HD01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p>Experience the power of a game-changing career\u00a0\u00a0<\/p><p><\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a <b>Field Service Engineer in Barcelona<\/b> (hybrid), you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Deliver on-site service via work orders: install, commission,\u00a0maintain, and repair customer equipment\u00a0<br \/>- Provide remote technical support and manage complex escalations, including L1 analysis and advanced troubleshooting\u00a0<br \/>- Handle multiple escalations in parallel, meeting SLA targets and minimizing upward escalation\u00a0<br \/>- Document service activities, produce technical reports, and train customers on operation and basic maintenance\u00a0<br \/>- Ensure compliance with safety and quality standards\u00a0<br \/>- Communicate service delivery in English (additional\u00a0languages a plus)\u00a0<br \/>- <b>Demonstrate flexibility to travel extensively across Spain, Portugal, and France for field work (expenses covered) <\/b><\/p><p><\/p><p><b>Concentrix is a great match if you\u00a0have:\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- A native or proficient level in English. Spanish would be a big plus!<\/p><p>- <b>A valid driving license <\/b><br \/>- Ability to read and interpret electrical diagrams; solid knowledge of electrical and electronic systems\u00a0<br \/>- Strong hands-on technical skills with high attention to detail and an engineering mindset\u00a0<br \/>- Ability to analyze complex machine behavior, understand subsystem interactions, and develop advanced troubleshooting solutions\u00a0<br \/>- Experience supporting installations, site preparation, and complex systems (mechanical, electrical, water)\u00a0<br \/>- Proven background in field service, maintenance, or technical support within electromechanical or industrial environments\u00a0<br \/>- Strong troubleshooting, problem-solving, and remote diagnostics skills, with high productivity and low re-escalation rates\u00a0<br \/>- Solid business and operational awareness, including KPI understanding, responsible parts usage, and work order optimization\u00a0<br \/>- Ability to propose process improvements, workflow enhancements, and efficiency gains\u00a0<br \/>- Strong customer-facing and communication skills, able to manage critical situations through full resolution\u00a0<br \/>- Collaborative, growth-oriented team player who actively contributes to technical forums and meetings\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>- Full time\u00a039\u00a0hours\/week\u00a0permanent\u00a0contract:\u00a0Monday to Friday\u00a0from 9:00 to 18:00, traveling 90% of the time mostly to France, Spain and Portugal but possible other European Countries.<\/p><p>- Base salary 27.000 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus<br \/>-\u00a0Great location\u00a0in\u00a0Barcelona\u00a0<br \/>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/p><p>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hotel Reservations - Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture,\\\" year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative<\/strong> in Portugal (Remote), you will support one of the world's leading hospitality brands by assisting customers throughout their hotel reservation journey. From booking requests to reservation changes and travel-related inquiries, you'll help deliver exceptional customer experiences while ensuring every interaction reflects the highest standards of service.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers with hotel reservations, modifications, cancellations, and general booking inquiries.<\/li>\\n<li>Provide accurate information regarding hotel availability, rates, services, and policies.<\/li>\\n<li>Support customers via incoming calls, emails, and other communication channels.<\/li>\\n<li>Resolve customer concerns efficiently while ensuring a high level of customer satisfaction.<\/li>\\n<li>Escalate complex cases whenever necessary, following internal procedures.<\/li>\\n<li>Maintain accurate customer records and reservation details within internal systems.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1).<\/li>\\n<li>Are fluent, verbal and written in English (B2).<\/li>\\n<li>Have excellent communication and customer service skills.<\/li>\\n<li>Are able to work in a fast-paced environment while maintaining attention to detail.<\/li>\\n<li>Have strong problem-solving skills and a customer-oriented mindset.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses).<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities.<\/li>\\n<li>Full paid training on the company and the project you'll be working on.<\/li>\\n<li>Career development programs.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture,\\\" year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative<\/strong> in Portugal (Remote), you will support one of the world's leading hospitality brands by assisting customers throughout their hotel reservation journey. From booking requests to reservation changes and travel-related inquiries, you'll help deliver exceptional customer experiences while ensuring every interaction reflects the highest standards of service.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers with hotel reservations, modifications, cancellations, and general booking inquiries.<\/li>\\n<li>Provide accurate information regarding hotel availability, rates, services, and policies.<\/li>\\n<li>Support customers via incoming calls, emails, and other communication channels.<\/li>\\n<li>Resolve customer concerns efficiently while ensuring a high level of customer satisfaction.<\/li>\\n<li>Escalate complex cases whenever necessary, following internal procedures.<\/li>\\n<li>Maintain accurate customer records and reservation details within internal systems.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in French (C1).<\/li>\\n<li>Are fluent, verbal and written in English (B2).<\/li>\\n<li>Have excellent communication and customer service skills.<\/li>\\n<li>Are able to work in a fast-paced environment while maintaining attention to detail.<\/li>\\n<li>Have strong problem-solving skills and a customer-oriented mindset.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses).<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities.<\/li>\\n<li>Full paid training on the company and the project you'll be working on.<\/li>\\n<li>Career development programs.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1211\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T00:59:54.258+01:00\",\"created_at\":\"2026-07-13T09:35:31.206+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"402\",\"campaign_id\":\"343\",\"campaign_title\":\"Raisin Customer Care\/ Spanish \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente_FinTech_Ia\u0219i\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p>&iquest;Quieres comenzar o impulsar tu carrera en la industria <strong>FinTech<\/strong> con un cliente enfocado en la innovaci&oacute;n, la experiencia del cliente y la excelencia operativa? &Uacute;nete a nuestro equipo como <strong>Agente de Atenci&oacute;n al Cliente<\/strong> y convi&eacute;rtete en el principal punto de contacto para los clientes, brindando soporte en actividades relacionadas con cuentas y tareas de back-office.<\/p>\\n<p>Esta es una excelente oportunidad para una persona orientada al cliente, detallista y con ganas de aprender. <strong>No se requiere experiencia previa<\/strong> &mdash; ofrecemos <strong>formaci&oacute;n completa remunerada<\/strong>. Trabajar&aacute;s desde nuestra <strong>moderna oficina en Ia\u0219i<\/strong>, en un entorno profesional, din&aacute;mico y centrado en las personas.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>En&nbsp;<strong>Concentrix<\/strong>, te daremos toda la&nbsp;<strong>formaci&oacute;n<\/strong>, las&nbsp;<strong>tecnolog&iacute;as m&aacute;s innovadoras<\/strong>&nbsp;y el&nbsp;<strong>acompa&ntilde;amiento continuo<\/strong>&nbsp;que necesitas para alcanzar el &eacute;xito. Aqu&iacute; encontrar&aacute;s oportunidades reales de crecimiento&nbsp;<strong>profesional y personal<\/strong>. De hecho, cerca del&nbsp;<strong>85% de nuestros gerentes y l&iacute;deres<\/strong>&nbsp;han sido promovidos internamente. Por eso, ponemos a tu disposici&oacute;n una amplia variedad de programas&nbsp;<strong>GRATUITOS<\/strong>&nbsp;de&nbsp;<strong>aprendizaje y desarrollo de liderazgo<\/strong>, pensados para impulsarte hacia la carrera que siempre has so&ntilde;ado.<\/p>\\n<\/div>\\n<div>\\n<p><strong>\ud83d\udd27 Lo que har&aacute;s<\/strong><\/p>\\n<p><strong>Ofrecer apoyo a los clientes como su principal punto de contacto<\/strong><\/p>\\n<ul>\\n<li>Atender a los clientes de manera profesional y eficiente<\/li>\\n<li>Ofrecer soporte por&nbsp;<strong>tel&eacute;fono y correo electr&oacute;nico<\/strong><\/li>\\n<li>Proporcionar una experiencia positiva y orientada a soluciones<\/li>\\n<\/ul>\\n<p><strong>Gestionar tareas operativas y administrativas<\/strong><\/p>\\n<ul>\\n<li>Realizar actividades de&nbsp;<strong>back-office<\/strong>&nbsp;relacionadas con las cuentas de los clientes<\/li>\\n<li>Dar soporte a procesos y actualizaciones relacionados con cuentas<\/li>\\n<\/ul>\\n<p><strong>Trabajar en un entorno regulado<\/strong><\/p>\\n<ul>\\n<li>Seguir cuidadosamente los procedimientos internos y los requisitos legales<\/li>\\n<li>Garantizar que la comunicaci&oacute;n y la documentaci&oacute;n sean precisas y cumplan con la normativa<\/li>\\n<\/ul>\\n<p><strong>\u2705 Lo que buscamos<\/strong><\/p>\\n<p><strong>Idiomas<\/strong><\/p>\\n<ul>\\n<li>Dominio del&nbsp;<strong>espa&ntilde;ol<\/strong><\/li>\\n<li>Nivel&nbsp;<strong>avanzado de ingl&eacute;s<\/strong><\/li>\\n<\/ul>\\n<p><strong>Competencias clave<\/strong><\/p>\\n<ul>\\n<li>Gran atenci&oacute;n al detalle<\/li>\\n<li>Buenas habilidades anal&iacute;ticas y de toma de decisiones<\/li>\\n<li>Orientaci&oacute;n a objetivos y automotivaci&oacute;n<\/li>\\n<li>Capacidad de resoluci&oacute;n de problemas<\/li>\\n<\/ul>\\n<p><strong>Se valora adicionalmente<\/strong><\/p>\\n<ul>\\n<li>La experiencia en operaciones bancarias, back-office o funciones administrativas es una ventaja<\/li>\\n<li>Estudios en negocios, finanzas, econom&iacute;a o un &aacute;rea relacionada ser&aacute;n considerados una ventaja<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udf81 Lo que ofrecemos<\/strong><\/p>\\n<p><strong>Un puesto estable y oportunidades de crecimiento<\/strong><\/p>\\n<ul>\\n<li>Puesto de tiempo completo<\/li>\\n<li>Contrato por tiempo indefinido<\/li>\\n<li>S&oacute;lidas oportunidades de desarrollo profesional en la industria FinTech<\/li>\\n<li>Trabajo desde nuestra&nbsp;<strong>moderna oficina en Ia\u0219i<\/strong><\/li>\\n<\/ul>\\n<p><strong>Paquete de beneficios<\/strong><\/p>\\n<ul>\\n<li>Beneficios flexibles a trav&eacute;s de&nbsp;My Benefit Platform, incluyendo vales de comida, regalo y vacaciones<\/li>\\n<li>Seguro m&eacute;dico privado a trav&eacute;s de&nbsp;Medicover, membres&iacute;a de gimnasio, descuentos con socios y membres&iacute;a Bookster<\/li>\\n<li>Cursos de desarrollo profesional, clases de idiomas, formaci&oacute;n especializada y acceso a eventos online y presenciales<\/li>\\n<li>Bonos por recomendaci&oacute;n de hasta&nbsp;5.000 RON, descuento en gafas, incentivos de Pascua y Navidad, y Programa de Asistencia al Empleado<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>\ud83d\udca1 &iquest;Por qu&eacute; unirte a nosotros?<\/strong><\/p>\\n<p><strong>No se necesita experiencia previa<\/strong>- Recibir&aacute;s&nbsp;<strong>formaci&oacute;n completa remunerada<\/strong>&nbsp;desde el primer d&iacute;a<\/p>\\n<p><strong>Oportunidades reales de Carrera<\/strong>- Construye tu futuro en&nbsp;<strong>FinTech<\/strong><\/p>\\n<p><strong>Un gran lugar para trabajar: <\/strong>&Uacute;nete a una empresa reconocida como&nbsp;<strong>Best Employer<\/strong> &amp; Trabaja en un entorno&nbsp;<strong>moderno, centrado en las personas y certificado en ESG<\/strong><\/p>\\n<p><strong>\ud83d\udcdd <\/strong>Si hablas con fluidez&nbsp;<strong>espa&ntilde;ol e ingl&eacute;s<\/strong>, tienes ganas de aprender y est&aacute;s listo\/a para desarrollar tu carrera en una industria din&aacute;mica desde nuestra&nbsp;<strong>moderna oficina en Ia\u0219i<\/strong>, nos encantar&aacute; conocerte.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<ul>\\n<li>De conformidad con la legislaci&oacute;n de&nbsp;<strong>Ruman&iacute;a<\/strong>, solo se tendr&aacute;n en cuenta para este puesto las personas candidatas que est&eacute;n legalmente autorizadas para trabajar en&nbsp;<strong>Ruman&iacute;a<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-343\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-14T12:37:53.112+03:00\",\"created_at\":\"2026-07-13T08:31:10.821+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"834\",\"campaign_id\":\"21980\",\"campaign_title\":\"Sr. Quality Evaluator R1746251\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst\",\"street\":\"IND Hyderabad - Google Client Site\",\"address\":\"IND Hyderabad - Google Client Site\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500082\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span>Qualifications :-<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span>Experience \u2013 3 years<\/span><\/h3><h3><span>English Assessment \u2013 B2<\/span><\/h3><h3><span>Education \u2013 Graduate<\/span><\/h3><h3><span>COMO Experience \u2013 App review ( minimum 1 year managing team working in COMO-App review environment ).<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span><b>Role and\u00a0Key Responsibilities:<\/b><\/span><\/h3><h3><span>\u00a0<\/span><\/h3><ul><li><h3>Quality Auditing &amp; Evaluation \u2013 Strong ability to assess work against policies, guidelines, and quality standards.<\/h3><\/li><li><h3>Attention to Detail \u2013 High accuracy in identifying errors, compliance gaps, and quality trends.<\/h3><\/li><li><h3>Analytical Thinking \u2013 Ability to analyze performance data, identify root causes, and recommend improvements.<\/h3><\/li><li><h3>Policy &amp; Process Expertise \u2013 Deep understanding of content policies, operational guidelines, and quality frameworks.<\/h3><\/li><li><h3>Coaching &amp; Feedback Delivery \u2013 Providing clear, constructive, and actionable feedback to improve agent performance.<\/h3><\/li><li><h3>Stakeholder Collaboration \u2013 Working effectively with Operations, Training, Quality Managers, and client teams.<\/h3><\/li><li><h3>Performance Improvement \u2013 Identifying knowledge gaps and supporting corrective and preventive action plans.<\/h3><\/li><li><h3>Decision-Making Skills \u2013 Making objective, balanced, and policy-aligned quality assessments.<\/h3><\/li><li><h3>Communication Skills \u2013 Strong written and verbal communication for audit findings, reporting, and coaching.<\/h3><\/li><li><h3>Time Management \u2013 Completing audits within agreed SLAs while maintaining quality standards.<\/h3><\/li><\/ul><h3><\/h3><h3><b>Desired Skills:<\/b><\/h3><ul><li><h3>Quality Auditing &amp; Compliance<\/h3><\/li><li><h3>Analytical Thinking &amp; Root Cause Analysis<\/h3><\/li><li><h3>Attention to Detail<\/h3><\/li><li><h3>Coaching &amp; Feedback Delivery<\/h3><\/li><li><h3>Policy Interpretation &amp; Decision Making<\/h3><\/li><li><h3><\/h3><\/li><\/ul><h3><span><b>Educational Qualification:<span>\u00a0<\/span><\/b>\u00a0 Graduate<\/span><span>\u00a0<\/span><\/h3><h3><\/h3><h3><span><b>Disclaimer: -<\/b><\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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In this role, you will handle a wide range of customer inquiries related to banking accounts services, ensuring a positive experience and providing timely solutions.<br \/><br \/>&bull;&nbsp;Handle inbound calls, chats and emails inquiries from Singapore customers regarding account balances, transactions, credit card usage, payments, and fees.<br \/>&bull; Assist Singapore customers with lost or stolen cards, fraudulent activity, and account security issues.<br \/>&bull; Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.<br \/>&bull; Process service requests like account updates, disputes, and payment arrangements.<br \/>&bull; Ensure accurate documentation of all customer interactions in the system.<br \/>&bull; Follow compliance and data security standards in all customer interactions.<br \/>&bull; Escalate complex issues to the appropriate department while ensuring customer satisfaction.<br \/>&bull; Achieve individual and team performance targets such as call handling time, customer satisfaction, and first-call resolution, etc.<\/p>\\n<p>Requirements:&nbsp;<\/p>\\n<p>&bull; <span data-teams=\\\"true\\\">Education: Bachelor's degree holder <strong>(Certificate must be in English Language)<\/strong>.<\/span><br \/>&bull; Able to work on rotational shifts and to relocate to Malaysia.<br \/>&bull; <span data-teams=\\\"true\\\">1-2 years in Banking Customer Service Experience.<\/span><br \/>&bull; English profeciency with B2 or above.<br \/>&bull; Immediate joiner.&nbsp;<br \/>&bull; Native Chinese speakers ONLY required.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1745973\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4700\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-07-13T07:59:04.437+08:00\",\"created_at\":\"2026-07-10T18:11:38.721+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc2?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc2\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e32d659ea471010049a7db56d5d0004\",\"address\":\"selvagaaneshal.nallappan1@concentrix.com\"},\"last_name\":\"Nallappan\",\"first_name\":\"Selvagaanesh\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378996\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Chinese_R1745973\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Chinese_R1745973\/apply\",\"job_requisition_id\":\"R1745973\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3f9cf49457fb0118ad5a8b4cd8b30004\",\"address\":\"shabab.aunhikattu@concentrix.com\"},\"last_name\":\"Aunhikattu\",\"first_name\":\"Shabab Rahman\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745973\",\"wid\":\"3dc6916f848510197e7ccf8a6f430000\",\"descriptor\":\"R1745973 Advisor I, Customer Service Chinese (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e32d659ea471010049a7db56d5d0004\",\"address\":\"selvagaaneshal.nallappan1@concentrix.com\"},\"last_name\":\"Nallappan\",\"first_name\":\"Selvagaanesh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"840\",\"campaign_id\":\"21922\",\"campaign_title\":\"Sr. Copywriter (TCF) R1745115\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator\/Instructional Design<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1745115\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-10T18:05:33.576+08:00\",\"created_at\":\"2026-07-10T16:08:04.506+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Instructional-Designer-Copywriter_R1745115\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0688\",\"descriptor\":\"Sr. Copywriter (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Instructional-Designer-Copywriter_R1745115\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Instructional-Designer-Copywriter_R1745115\/apply\",\"job_requisition_id\":\"R1745115\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1745115\",\"wid\":\"96b13af257221028eeb1db7d47850000\",\"descriptor\":\"Instructional Designer\/Copywriter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"841\",\"campaign_id\":\"21918\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1745948\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Endpoint Management & Modern Device Management\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Cloud Solution Architect (CSA) specializing in Modern Endpoint Management and Device Security to support enterprise and strategic customers<\/p><p>You will serve as a trusted technical advisor responsible for designing, deploying, and optimizing endpoint management solutions leveraging Microsoft Intune, Configuration Manager (SCCM\/MECM), Windows Enterprise,<b>\u00a0<\/b><\/p><p>This role focuses on helping customers transition from traditional device management architectures to cloud-native endpoint management solutions while enabling security, compliance, automation, and operational excellence.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p>Endpoint Management Architecture<\/p><ul><li><p><span>Design and implement enterprise-scale endpoint management architectures.<\/span><\/p><\/li><li><p><span>Lead device management modernization initiatives.<\/span><\/p><\/li><li><p><span>Define migration strategies from SCCM-centric environments to modern management with Intune.<\/span><\/p><\/li><li><p><span>Conduct architecture assessments, health checks, and modernization workshops.<\/span><\/p><\/li><li><p><span>Develop strategic roadmaps for endpoint transformation programs.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Configuration Manager (SCCM\/MECM)<\/b><\/p><ul><li><p><span>Design and optimize Microsoft Endpoint Configuration Manager environments.<\/span><\/p><\/li><li><p><span>Architect SCCM infrastructure, boundaries, distribution points, management points, and software update strategies.<\/span><\/p><\/li><li><p><span>Implement operating system deployment (OSD) solutions.<\/span><\/p><\/li><li><p><span>Lead SCCM upgrades, migrations, and coexistence scenarios.<\/span><\/p><\/li><li><p><span>Review client health, software distribution, patching, and reporting architectures.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Microsoft Intune &amp; Cloud Management<\/b><\/p><ul><li><p><span>Design enterprise Intune deployments.<\/span><\/p><\/li><li><p><span>Architect device enrollment strategies:<\/span><\/p><\/li><li><p><span>Corporate Devices<\/span><\/p><\/li><li><p><span>BYOD<\/span><\/p><\/li><li><p><span>CYOD<\/span><\/p><\/li><li><p><span>Shared Devices<\/span><\/p><\/li><li><p><span>Kiosk Scenarios<\/span><\/p><\/li><li><p><span>Configure compliance policies and device restrictions.<\/span><\/p><\/li><li><p><span>Design application deployment and lifecycle management strategies.<\/span><\/p><\/li><li><p><span>Implement Mobile Application Management (MAM) and Mobile Device Management (MDM) solutions.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Technical Skills:<\/b><\/p><p><b>Endpoint Management<\/b><\/p><p><b>Microsoft Intune<\/b><\/p><ul><li><p><span>Device Management<\/span><\/p><\/li><li><p><span>Application Management<\/span><\/p><\/li><li><p><span>Compliance Policies<\/span><\/p><\/li><li><p><span>Security Baselines<\/span><\/p><\/li><li><p><span>Autopilot<\/span><\/p><\/li><li><p><span>MAM<\/span><\/p><\/li><li><p><span>MDM<\/span><\/p><\/li><li><p><span>Endpoint Analytics<\/span><\/p><\/li><li><p><span>Tenant Administration<\/span><\/p><\/li><\/ul><p><\/p><p><b>Configuration Manager (SCCM\/MECM)<\/b><\/p><ul><li><p><span>Infrastructure Architecture<\/span><\/p><\/li><li><p><span>OSD<\/span><\/p><\/li><li><p><span>Application Deployment<\/span><\/p><\/li><li><p><span>Software Updates<\/span><\/p><\/li><li><p><span>Patch Management<\/span><\/p><\/li><li><p><span>Co-Management<\/span><\/p><\/li><li><p><span>Reporting<\/span><\/p><\/li><li><p><span>Client Health<\/span><\/p><\/li><li><p><span>Endpoint Modernization<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p><span>10&#43; years of experience in enterprise endpoint management.<\/span><\/p><\/li><li><p><span>5&#43; years of experience designing and deploying Microsoft Intune environments.<\/span><\/p><\/li><li><p><span>Strong experience with Configuration Manager (SCCM\/MECM).<\/span><\/p><\/li><li><p><span>Experience leading endpoint modernization and cloud transformation projects.<\/span><\/p><\/li><li><p><span>Experience designing enterprise-grade device security solutions.<\/span><\/p><\/li><li><p><span>Strong customer-facing consulting and architecture experience.<\/span><\/p><\/li><li><p><span>Excellent communication and executive presentation skills.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1745948\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-10T16:09:05.644+08:00\",\"created_at\":\"2026-07-10T16:08:02.590+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Endpoint-Management---Modern-Device-Management_R1745948-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378957\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Endpoint-Management---Modern-Device-Management_R1745948-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Endpoint-Management---Modern-Device-Management_R1745948-1\/apply\",\"job_requisition_id\":\"R1745948\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1745948\",\"wid\":\"4580c33fa60c101978d8b43a37f20000\",\"descriptor\":\"Cloud Solution Architect \u2013 Endpoint Management & Modern Device Management\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"842\",\"campaign_id\":\"21917\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1745942\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Dynamics 365 ERP Technical Architect\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Cloud Solution Architect (CSA) specializing in Dynamics 365 Finance &amp; Operations (F&amp;O) and Dynamics 365 Business Central from a technical architecture perspective.<\/p><p>You will help enterprise and mid-market customers modernize ERP platforms, design scalable cloud architectures, implement integrations, optimize performance, and establish technical governance frameworks across Dynamics 365 environments.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p>ERP Solution Architecture<\/p><ul><li><p><span>Design enterprise-scale Dynamics 365 architectures.<\/span><\/p><\/li><li><p><span>Lead technical solution design for F&amp;O and Business Central environments.<\/span><\/p><\/li><li><p><span>Define ERP modernization roadmaps for cloud transformation initiatives.<\/span><\/p><\/li><li><p><span>Conduct architecture reviews and technical assessments.<\/span><\/p><\/li><li><p><span>Develop scalable, secure, and highly available application architectures.<\/span><\/p><\/li><li><p><span>Ensure alignment with Microsoft Cloud Adoption Framework and Well-Architected principles.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Dynamics 365 Finance &amp; Operations Technical Architecture<\/b><\/p><ul><li><p><span>Design and review X&#43;&#43; based customizations and extensions.<\/span><\/p><\/li><li><p><span>Architect integrations between F&amp;O and external systems.<\/span><\/p><\/li><li><p><span>Design Data Management Framework (DMF) solutions.<\/span><\/p><\/li><li><p><span>Optimize performance, scalability, and availability.<\/span><\/p><\/li><li><p><span>Establish development best practices and governance models.<\/span><\/p><\/li><li><p><span>Lead upgrade and migration projects to Dynamics 365 cloud platforms.<\/span><\/p><\/li><\/ul><div><\/div><p><b>Dynamics 365 Business Central Architecture<\/b><\/p><ul><li><p><span>Design Business Central technical solutions and extensions.<\/span><\/p><\/li><li><p><span>Develop AL-based application customizations.<\/span><\/p><\/li><li><p><span>Architect multi-company and multi-country deployments.<\/span><\/p><\/li><li><p><span>Support SaaS migration and modernization projects.<\/span><\/p><\/li><li><p><span>Optimize operational performance and tenant management.<\/span><\/p><\/li><li><p><span>Define extension strategies following Microsoft&#39;s best practices.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Technical Skills:<\/b><\/p><p>Dynamics 365 Finance &amp; Operations<\/p><ul><li><p><span>Dynamics 365 F&amp;O Architecture<\/span><\/p><\/li><li><p><span>Extensions Framework<\/span><\/p><\/li><li><p><span>Data Management Framework (DMF)<\/span><\/p><\/li><li><p><span>Electronic Reporting<\/span><\/p><\/li><li><p><span>Batch Processing<\/span><\/p><\/li><li><p><span>Performance Optimization<\/span><\/p><\/li><li><p><span>Upgrade &amp; Migration Architecture<\/span><\/p><\/li><li><p><span>Environment Management<\/span><\/p><\/li><\/ul><div><\/div><p><b>Dynamics 365 Business Central<\/b><\/p><ul><li><p><span>Business Central SaaS<\/span><\/p><\/li><li><p><span>AL Development<\/span><\/p><\/li><li><p><span>Extensions Development<\/span><\/p><\/li><li><p><span>APIs &amp; Web Services<\/span><\/p><\/li><li><p><span>Tenant Management<\/span><\/p><\/li><li><p><span>Upgrade Management<\/span><\/p><\/li><li><p><span>Performance Optimization<\/span><\/p><\/li><li><p><span>Multi-Tenant Architecture<\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p><span>10&#43; years of enterprise application architecture experience.<\/span><\/p><\/li><li><p><span>7&#43; years working with Dynamics ERP solutions.<\/span><\/p><\/li><li><p><span>Deep hands-on experience with Dynamics 365 F&amp;O and\/or Business Central technical implementations.<\/span><\/p><\/li><li><p><span>Experience leading large-scale ERP transformation initiatives.<\/span><\/p><\/li><li><p><span>Strong Azure integration architecture experience.<\/span><\/p><\/li><li><p><span>Customer-facing consulting and architecture background.<\/span><\/p><\/li><li><p><span>Excellent communication and stakeholder management skills.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1745942\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-10T16:09:05.477+08:00\",\"created_at\":\"2026-07-10T16:08:02.347+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Dynamics-365-ERP-Technical-Architect_R1745942-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378930\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Dynamics-365-ERP-Technical-Architect_R1745942-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Dynamics-365-ERP-Technical-Architect_R1745942-1\/apply\",\"job_requisition_id\":\"R1745942\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1745942\",\"wid\":\"1e1550787feb1019786957da33910000\",\"descriptor\":\"Cloud Solution Architect \u2013 Dynamics 365 ERP Technical Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1933\",\"campaign_id\":\"req-6a776ff52f8fd378\",\"campaign_title\":\"Licensed Health Insurance Rep (Bilingual: Spanish \/ English) Remote\",\"campaign_type\":null,\"job_title\":\"Licensed Health Insurance Rep (Bilingual: Spanish \/ English) Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Bilingual Licensed Health Insurance Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>Must have an active resident license to sell Health Insurance with preferably NO Appointments<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Licensed Health Insurance Bilingual Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Bilingual Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Licensed Health Insurance Bilingual Representative working from home, you will:<\/p><ul><li><p>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.<\/p><\/li><li><p>Sell insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.<\/p><\/li><li><p>Identify opportunities for cross-selling\u202fand upselling additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Bilingual Representative (Remote) role include:<\/p><ul><li><p>Must be able to pass a language assessment for Spanish<\/p><\/li><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $19.95 \u2013 $23.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-6a776ff52f8fd378\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-07-15T14:21:27.155Z\",\"created_at\":\"2026-07-10T15:09:35.332Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/0JKFDKA6VGEXQFJ5668NKV7Y7A87AGAH\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/0JKFDKA6VGEXQFJ5668NKV7Y7A87AGAH\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"516\",\"campaign_id\":\"300\",\"campaign_title\":\"ING Backoffice Volmacht Leeuwarden\",\"campaign_type\":\"job_application\",\"job_title\":\"Administratief medewerker bij ING in Leeuwarden\",\"street\":\"Reviustraat 2\",\"address\":\"Reviustraat 2\",\"city\":\"Leeuwarden\",\"state\":null,\"postal_code\":\"8913 HT\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Ben jij een Administratie talent op zoek naar verdieping?\",\"long_description\":\"<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen in deze functie?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Werk met ING, de grootste bank van Nederland, en ondersteun hun missie om toegankelijk en positief mensen vooruit te helpen. Als administratief medewerker ga je aan de slag met diverse klantdossiers. Het gaat om een tijdelijke functie (verwachting tot nov\/dec 2026) die bij goed functioneren verlengd kan worden en bestaat de mogelijkheid om door te stromen binnen het team.<\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Je gaat aan de slag voor de afdeling <strong>Volmacht<\/strong>. Je behandelt casussen waarbij volmachten zijn afgegeven of worden aangevraagd. Klanten hebben vragen over hoe een volmacht te beheren en je helpt klanten met de documenten die moeten worden aangeleverd voor een volmachtbehering. het is belangrijk dat je zorgvuldig te werk gaat en heel nauwkeurig werkt.&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Je ontvangt mails van gemachtigde personen, beantwoord hun vragen en verwerkt de informatie in het dossier. Jij zorgt voor duidelijke informatie en overzicht richting de juiste personen. Voor een snelle afhandeling of extra vragen aan de bewindsvoerder bel je klant op om te zorgen dat het dossier up to date is.<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Een startsalaris van &euro;15,28&nbsp;per uur&nbsp;(vanaf 21 jaar)&nbsp;en een opbouw van 6,2% pensioen.<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Flexibele werktijden binnen de openingstijden maandag t\/m vrijdag 8:30 tot 17:00 uur.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Een reiskostenvergoeding of OV-vergoeding vanaf 10km.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"none\\\"> Je voelt je thuis in een werkweek van minimaal 30 uur.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93<\/span><span data-contrast=\\\"none\\\">&nbsp;MBO 4 werk- en denkniveau is jouw startpunt.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udfaf<\/span><span data-contrast=\\\"none\\\">&nbsp; Jouw talent?&nbsp;Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.\u202f&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcc5<\/span><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">Je bent bereid om de on the job training van 6 weken (gemiddeld 4 dagen per week) op het kantoor in Leeuwarden te volgen vanaf 10-08. <\/span>In de eerste week&nbsp; ben je vanaf maandag tot en met woensdag tussen 9:00 en 17:00 uur beschikbaar.<\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udee0\ufe0f<\/span><span data-contrast=\\\"none\\\">&nbsp;Een echte&nbsp;multitasker&nbsp;die graag een stapje extra zet voor klanten.&nbsp;Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Benieuwd naar deze uitdaging?&nbsp;klik&nbsp;op de knop om direct te solliciteren of neem contact op met&nbsp;Suzanne Starke&nbsp;via&nbsp;<\/span><a href=\\\"mailto:suzanne.starke@concentrix.com\\\"><span data-contrast=\\\"none\\\">suzanne.starke@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;&ndash; 06-23311231.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is meer dan klantenservice!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is een wereldwijde organisatie en we zetten ons niet alleen in voor onze eigen medewerkers, maar helpen ook graag de wereld om ons heen.<\/p>\\n<ul>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Zo hebben we afgelopen <strong>Sinterklaasseizoen<\/strong> cadeaus ingepakt voor de organisatie <strong>Sintvoorieder1<\/strong>. Doen we mee aan inzamelingsacties voor <strong>COA-locaties<\/strong> in Groningen en ondersteunen we <strong>250<\/strong> andere inzamelingsacties over de hele wereld.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ook de natuur vergeten we niet. We hebben de belofte gemaakt om ons watergebruik tegen <strong>2030<\/strong> met <strong>50%<\/strong> te verminderen.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We doen op veel locaties mee aan <strong>World Cleanup Day<\/strong>, waarbij we zwerfafval opruimen rond onze kantoren.<\/p>\\n<\/li>\\n<li>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Daarnaast hebben we in <strong>2025<\/strong> al <strong>1,11 miljoen bomen gepland<\/strong>, met als doel <strong>2 miljoen<\/strong> in <strong>2030<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Meer weten over Concentrix?<\/strong><\/p>\\n<p>Bezoek onze website &nbsp;op <a href=\\\"https:\/\/www.concentrix.com\/nl\/about\/\\\">About Concentrix<\/a> of leer over onze stappen in AI op <a href=\\\"https:\/\/www.concentrix.com\/nl\/ix-hello\/\\\">iX Hello - Concentrix<\/a><\/p>\\n<p>Of vlog ons op de socials voor meer over Concentrix Nederland: <a href=\\\"https:\/\/www.facebook.com\/ConcentrixNL\/\\\">Facebook<\/a>, <a href=\\\"https:\/\/www.instagram.com\/concentrixnl\/\\\">Instagram<\/a> of <a href=\\\"https:\/\/www.tiktok.com\/@concentrixnl\\\">TikTok<\/a><\/p>\",\"ats_external_id\":\"NL-300\",\"location\":\"Leeuwarden, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-15T01:59:10.361+02:00\",\"created_at\":\"2026-07-10T12:18:30.376+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"89\",\"campaign_id\":\"1262\",\"campaign_title\":\"Sr. SME, Operations R1744423\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><ul><li>Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/li><li>Assists in driving metrics of the team<\/li><li>Monitor closure of service levels regularly.<\/li><li>Ensure prompt escalations to Team Captain.<\/li><li>Supervise team in the absence of the Team Captain.<\/li><li>Monitor performance and quality scores of team.<\/li><li>Take production calls as well as escalated calls.<\/li><\/ul><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1744423\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-07-15T18:06:09.031+08:00\",\"created_at\":\"2026-07-10T12:06:49.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjYy?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjYy\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"organization_reference_id\":\"ICNMY\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y0\",\"wid\":\"4b7f2f2c7f9a103c1588d7d4881a0ca9\",\"descriptor\":\"MYS Kuala Lumpur Nu Tower 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bhavya.jha@concentrix.com\"},\"first_name\":\"Jha, Bhavya\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101910766\",\"wid\":\"803d12295f030119832770844ee90000\",\"descriptor\":\"Bhavya Jha (101910766)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Complaint-Handler_R1744423\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Complaint-Handler_R1744423\/apply\",\"job_requisition_id\":\"R1744423\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6515436433f31009ecb4ba621f3a0000\",\"descriptor\":\"W101AI HSBCinsurance\",\"reference_id\":\"W101AI\",\"custom_reference_id\":\"W101AI\",\"company_reference_id\":null},{\"wid\":\"2bd43e3f068d10193b4188892da40000\",\"descriptor\":\"26426 - HSBC - 980009922\",\"reference_id\":\"980009922\",\"custom_reference_id\":\"980009922\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"prabhjit.ahluwalia@concentrix.com\"},\"first_name\":\"Prabjit Ahluwalia (240000056)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1744423\",\"wid\":\"4580c33fa60c10196c827b1d4bfb0000\",\"descriptor\":\"Complaint Handler\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<h3><span><span>Role: Complaint Handler<\/span><\/span><\/h3><h3><span><span><b>Key Responsibilities:<\/b><\/span><\/span><\/h3><ul><li><span><span>Investigate and resolve customer complaints in line with HSBC policies<\/span><\/span><\/li><li><span><span>Communicate with customers via phone, email, and written correspondence, ensuring clarity and empathy throughout.<\/span><\/span><\/li><li><span><span>Document all complaint details accurately and maintain comprehensive records.<\/span><\/span><\/li><li><span><span>Liaise with relevant departments to gather information and facilitate resolution.<\/span><\/span><\/li><li><span><span>Ensure timely resolution of complaints, meeting service level agreements and deadlines.<\/span><\/span><\/li><\/ul><h3><span><span><b>Key Competencies:<\/b><\/span><\/span><\/h3><ul><li><span><span>Customer Focus: Demonstrates empathy, patience, and a commitment to delivering positive outcomes.<\/span><\/span><\/li><li><span><span>Communication: Clear, concise, and professional in both written and verbal interactions.<\/span><\/span><\/li><li><span><span>Attention to Detail: Maintains accuracy in documentation and case handling.<\/span><\/span><\/li><li><span><span>Resilience: Handles challenging situations calmly and professionally.<\/span><\/span><\/li><li><span><span>Collaboration: Works effectively with colleagues across teams to resolve complaints.<\/span><\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1597\",\"campaign_id\":\"1018\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ Doctolib\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im App-Support - Deutsch - Hybrid-Option\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bis zu 830.000 HUF brutto\/Monat* und Hybrides Homeoffice!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Du sprichst Deutsch? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer<\/strong> <strong>(m\/w\/d) <\/strong>im deutschsprachigen <strong>App-Support <\/strong>f&uuml;r <strong>ein E-Health Unternehmen<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 4,500,00 HUF brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung, Cafeteria und Fahrtkostenzusch&uuml;sse: bis zu 830.000 HUF brutto\/Monat*<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: P&eacute;cs - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Betreue &Auml;rzte, &Auml;rztinnen <\/strong>und Praxen bei der<strong> Nutzung einer E-Health-Software<\/strong><\/li>\\n<li>Beantworte eingehende Fragen und f&uuml;r ein <strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li>Werde zum <strong>Ansprechpartner f&uuml;r Gesundheitsdienstleister<\/strong> und <strong>schule die Nutzung der Software<\/strong><\/li>\\n<li><strong>Arbeite<\/strong> eng mit den Bereichen<strong> Sales, Marketing und Produktteams zusammen <\/strong>&ndash; dein Ziel: Kundenzufriedenheit<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; mach unsere Kunden zu Fans der Software<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift.<\/li>\\n<li>Gute Englischkenntnisse sind von Vorteil, aber kein Muss.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du bist technisch sehr affin <\/strong>und kennst dich mit <strong>Apps und Softwares<\/strong> bestens aus.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in P&eacute;cs zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li><strong>Bis zu 830.000,00 HUF brutto\/Monat*<\/strong> &ndash; 4.500,00 HUF brutto\/Stunde, attrativer Bonus, Cafeteria und Fahrtkostenzusch&uuml;sse<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab 30 Std.\/Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Die M&ouml;glichkeit <strong>an ausgew&auml;hlten Tagen von zu Hause aus zu arbeiten<\/strong> &ndash; nach deiner Einarbeitung.<\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> durch zertifizierte Trainer &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<p><img src=\\\"https:\/\/i.imgur.com\/3KkHK6X.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"40\\\" \/><\/p>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Ungarn verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1018\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-07-10T12:06:51.221+02:00\",\"created_at\":\"2026-07-10T09:19:28.865+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"50\",\"campaign_id\":\"1641\",\"campaign_title\":\"Maritza Palacio\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Job Type: Full \u2013 Time\\nLocation: Bogot\u00e1, Colombia\\n \\n\u00bfQu\u00e9 sacas de esto?\\n\u2022\\tUna organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.\\n\u2022\\tInfinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.\\n\u2022\\tUn salario competitivo\\n\u2022\\tBeneficios inclusivos\\n\u2022\\tOportunidad de incentivos mensuales ligados a desempe\u00f1o\\n\u00a1Lo que quieres, nos importa!\\nPiensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas? \\nSi es as\u00ed, Concentrix es un gran lugar para ti. \\nTodos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.\\n \\nNo importa tu experiencia, comenzar a establecer tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees. \\nBuscamos expertos en atenci\u00f3n al cliente. \\nEste puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de servicios al cliente.\\n \\n\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?\\nTu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. Escuchar\u00e1s activamente y solucionar\u00e1s problemas para brindar una excelente experiencia al cliente.\\nTu atenci\u00f3n al detalle, tu capacidad para pensar de forma innovadora, tu excelente comunicaci\u00f3n y tu pasi\u00f3n te ayudar\u00e1n a sobresalir en este puesto.\\n \\nPara ser parte de nuestro equipo, necesitas:\\n\u2022 Educaci\u00f3n requerida\\n\u2022 Disponibilidad completa de tiempo\\n\u2022 Verificaci\u00f3n de antecedentes, etc.\",\"long_description\":\"<p>Job Type: Full \u2013 Time<\/p><p>Location: Bogot\u00e1, Colombia<\/p><p><\/p><p><b>\u00bfQu\u00e9 sacas de esto?<\/b><\/p><ul><li>Una organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.<\/li><li>Infinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.<\/li><li>Un salario competitivo<\/li><li>Beneficios inclusivos<\/li><li>Oportunidad de incentivos mensuales ligados a desempe\u00f1o<\/li><\/ul><p><b>\u00a1Lo que quieres, nos importa!<\/b><\/p><p>Piensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas?\u00a0<\/p><p>Si es as\u00ed, Concentrix es un gran lugar para ti.\u00a0<\/p><p>Todos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.<\/p><p><\/p><p>No importa tu experiencia,\u00a0comenzar a establecer\u00a0tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees.\u00a0<\/p><p>Buscamos expertos en atenci\u00f3n al cliente.\u00a0<\/p><p>Este puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de\u00a0servicios al cliente.<\/p><p><\/p><p><b><span>\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?<\/span><\/b><\/p><p><span>Tu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. Escuchar\u00e1s activamente y solucionar\u00e1s problemas para brindar una excelente experiencia al cliente.<\/span><\/p><p><span>Tu atenci\u00f3n al detalle, tu capacidad para pensar de forma innovadora, tu excelente comunicaci\u00f3n y tu pasi\u00f3n te ayudar\u00e1n a sobresalir en este puesto.<\/span><\/p><p><\/p><p><b><span>Para ser parte de nuestro equipo, necesitas:<\/span><\/b><\/p><p>\u2022 Educaci\u00f3n requerida<\/p><p>\u2022 Disponibilidad completa de tiempo<\/p><p>\u2022 Verificaci\u00f3n de antecedentes, etc.<\/p><p><\/p>\",\"ats_external_id\":\"R1664004\",\"location\":\"Bogota, 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Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 We are seeking a highly skilled and experienced SharePoint Architect to join our team. The ideal candidate will have extensive knowledge and hands-on experience with SharePoint Online and SharePoint on-premises environments. The role involves managing and administering SharePoint Online at the tenant level, integrating with Microsoft 365 services, and ensuring data governance and security.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><p><b>SharePoint Online Administration:<\/b><\/p><ul><li><p>Manage site collections at the tenant level.<\/p><\/li><li><p>Design and implement hub site architecture.<\/p><\/li><li><p>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.<\/p><\/li><li><p>Oversee tenant-level external sharing and prevent oversharing.<\/p><\/li><li><p>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.<\/p><\/li><li><p>Integrate SharePoint Online with M365 Purview for data governance and information management.<\/p><\/li><li><p>Implement data loss prevention, data retention, and sensitivity labels for SPO\/ODFB.<\/p><\/li><li><p>Manage Microsoft 365 backup and archive for SharePoint Online.<\/p><\/li><li><p>Utilize 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Administration:<\/b><\/p><ul><li><p>Possess strong knowledge of SharePoint 2016 or 2019, or SharePoint Server Subscription topology.<\/p><\/li><li><p>Upgrade SharePoint 2016 or 2019 and deploy cumulative updates.<\/p><\/li><li><p>Troubleshoot SharePoint on-premises issues using ULS logs, network traces, and SQL logs.<\/p><\/li><li><p>Investigate complex SharePoint issues related to performance, administration, site configuration, and customization.<\/p><\/li><li><p>Understand SharePoint administration principles using SharePoint Central Admin and SQL Management Studio.<\/p><\/li><li><p>Have good general networking knowledge, including DNS, TCP\/IP, and subnetting.<\/p><\/li><li><p>Be familiar with web standards and technologies, such as HTTP, JavaScript, CSS, and XML.<\/p><\/li><li><p>Apply SQL best practices for supporting SharePoint farms.<\/p><\/li><li><p>Migrate SharePoint on-premises to SharePoint Online.<\/p><\/li><li><p>Customize SharePoint branding and options.<\/p><\/li><li><p>Redevelop legacy SharePoint Designer customizations, including 2010 workflows to Power Automate flows.<\/p><\/li><li><p>Script using SharePoint PowerShell.<\/p><\/li><li><p>Remediate legacy full-trust code customizations to client-side solutions.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>Proven experience in SharePoint Online and on-premises administration.<\/p><\/li><li><p>Strong understanding of data governance and security practices.<\/p><\/li><li><p>Excellent problem-solving and troubleshooting skills.<\/p><\/li><li><p>Ability to work collaboratively with cross-functional teams.<\/p><\/li><li><p>Strong communication and documentation skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills:<\/b><\/p><ul><li><p>Experience with SharePoint Online services and integrations as well as SharePoint Server on premises.<\/p><\/li><li><p>Knowledge of Viva Connections and Viva Engage administration.<\/p><\/li><li><p>Familiarity with 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This role involves troubleshooting complex technical issues, handling high severity incidents, ensuring SLA adherence, and delivering a high standard of customer experience in a 24\u00d77 operational environment.<\/span><\/span><\/p><p><br \/><b>Key Responsibility<\/b><\/p><p><br \/><b><span><span>1.<span>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span>Technical Support &amp; Troubleshooting:<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><b><span>Provide comprehensive technical support for: <\/span><\/b><\/p><p><span><span>o<span>\u00a0\u00a0 <\/span><\/span><\/span><b><span>Cloud platforms: Google Cloud Platform, AWS and Citrix<\/span><\/b><\/p><p><span><span>o<span>\u00a0\u00a0 <\/span><\/span><\/span><b><span>Operating Systems (Windows) and enterprise applications<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><b><span>Perform installation, configuration, and 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Voc\u00ea ser\u00e1 respons\u00e1vel por desenhar, automatizar e sustentar ambientes em nuvem altamente escal\u00e1veis, seguros e resilientes. Sua miss\u00e3o principal ser\u00e1 consolidar a cultura DevOps, eliminando processos manuais atrav\u00e9s de Infraestrutura como C\u00f3digo (IaC) e otimizando pipelines de entrega cont\u00ednua (CI\/CD) para suportar nossas squads de desenvolvimento e engenharia de dados.\\n\\nPrincipais Responsabilidades\\nInfraestrutura como C\u00f3digo (IaC): Desenhar, provisionar e governar ambientes de nuvem escal\u00e1veis de forma automatizada, utilizando prioritariamente Terraform.\\n\\nAutoma\u00e7\u00e3o e CI\/CD: Construir, otimizar e manter pipelines de Integra\u00e7\u00e3o e Entrega Cont\u00ednuas, garantindo deploys \u00e1geis, seguros e sem fric\u00e7\u00e3o.\\n\\nContainers e Orquestra\u00e7\u00e3o: Gerenciar e evoluir ecossistemas baseados em microsservi\u00e7os utilizando Docker e plataformas de orquestra\u00e7\u00e3o (Kubernetes, Container Apps).\\n\\nArquitetura de Redes e Seguran\u00e7a: Configurar e administrar topologias de rede seguras corporativas (VNet\/VPC peering, gateways, firewalls e pol\u00edticas de IAM\/RBAC).\\n\\nObservabilidade e Telemetria: Implementar ferramentas de monitoramento proativo, alertas e centraliza\u00e7\u00e3o de logs para garantir alta disponibilidade e r\u00e1pida resolu\u00e7\u00e3o de incidentes.\\n\\nEfici\u00eancia Financeira (FinOps): Monitorar o consumo de recursos em nuvem, aplicando melhorias cont\u00ednuas para otimiza\u00e7\u00e3o de custos de infraestrutura.\",\"long_description\":\"<p><b>Cloud &amp; DevOps Engineer (Azure - GCP) - Remote Brazil<\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix.<\/b> The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. <b>We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.<\/b> You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. <b>And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/b><\/p><p><\/p><p>We are seeking a <b>Cloud &amp; DevOps Engineer<\/b> to join our technology team and serve as a cornerstone for supporting, automating, and evolving our infrastructure. 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Nesta posi\u00e7\u00e3o, voc\u00ea ser\u00e1 respons\u00e1vel por coordenar squads multidisciplinares, gerenciar o escopo, cronograma, riscos e stakeholders locais e internacionais. O profissional ideal combina s\u00f3lida experi\u00eancia em frameworks \u00e1geis com uma mentalidade inovadora, sendo capaz de adotar ferramentas de IA Generativa para otimizar relat\u00f3rios, automa\u00e7\u00e3o de atas, an\u00e1lise preditiva de riscos e ganho de efici\u00eancia operacional na gest\u00e3o.\",\"long_description\":\"<p><b>Project Manager - Cloud, Integrations &amp; Digital Solutions \u2013 Remote Brazil<\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix.<\/b> The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. <b>We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.<\/b> You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. <b>And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/b><\/p><p><\/p><p>The <b>Project Manager<\/b> is responsible for ensuring the successful end-to-end delivery of medium to high-complexity software and infrastructure engineering projects. 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Project Management, Governance &amp; Leadership<\/b><\/p><ul><li><b>End-to-End Delivery Orchestration: <\/b>Lead the full lifecycle of technology projects (such as legacy migrations, API\/CRM integrations, and new platform rollouts), ensuring strict adherence to timelines, scope, and key success metrics (KPIs).<\/li><li><b>Agile Facilitation: <\/b>Coordinate multiple squads using agile frameworks (Scrum, Kanban), facilitating high-value ceremonies, removing impediments, and keeping teams engaged.<\/li><li><b>Executive &amp; Stakeholder Management: <\/b>Communicate fluently with Directors, VPs, and global partners, translating technical progress into clear business value and executive metrics.<\/li><\/ul><p><b>2. Risk Mitigation &amp; Vendor Management<\/b><\/p><ul><li><b>Dependency &amp; Risk Management: <\/b>Proactively map and mitigate architectural and business risks, developing robust contingency plans.<\/li><li><b>Project Handovers: <\/b>Structure and document project transfer processes (Handovers) between infrastructure, cloud, and software engineering teams securely and seamlessly.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><b>IT Background:<\/b> Proven track record managing highly complex software development, systems architecture, or cloud infrastructure projects (Azure\/GCP).<\/li><li><b>Agile Methodologies:<\/b> Deep command of agile frameworks (Scrum, Kanban, SAFe) and performance metrics (Velocity, Lead Time, Cycle Time).<\/li><li><b>Enterprise Tools:<\/b> Advanced proficiency in modern tracking and collaboration platforms (Jira, Confluence, Azure DevOps, Miro, or similar).<\/li><li><b>Global Communication:<\/b> Fluent in English.<\/li><li>Demonstrated hands-on experience or strong proficiency in leveraging <b>Generative AI tools<\/b> daily to boost project management efficiency and productivity.<\/li><li>Familiarity with oversight of AI-driven deliverables (such as Voicebots, Chatbots, agentic workflows, or Big Data\/Databricks pipelines).<\/li><li>Recognized industry certifications such as <b>PMP (PMI), PMI-ACP, Certified Scrum Master (CSM)<\/b>, or foundational Cloud certifications (Azure\/GCP).<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1739724\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"13525.64\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-07-16T04:05:07.087+08:00\",\"created_at\":\"2026-07-10T00:04:02.680+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOSE-LOUREIRO-371\/Project-Manager---Cloud--Integraes---Solues-Digitais_R1739724\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Project Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"organization_reference_id\":\"WBR05\"},\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-01\",\"wid\":\"03be0ce21a55101d47a2934ffdc70000\",\"descriptor\":\"BRA Curitiba - 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Qualified CA \/ CS \/ LLB (preferred) with 5\u20137 years of relevant experience<\/li><li>Strong experience in tax, treasury, and regulatory compliance<\/li><li>Exposure to cross-border transactions, forex regulations, and transfer pricing<\/li><li>Prior experience in financial services \/ treasury \/ IFSC environment is a plus<\/li><li>High ownership mindset and ability to operate in a new entity setup<\/li><\/ul><p><\/p><p>Why This Role<\/p><ul><li>Opportunity to be part of setting up a treasury hub in GIFT City<\/li><li>High visibility role with global exposure across treasury and tax functions<\/li><li>Direct impact on strategic financial and tax structuring<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h2>JD for <b><span>Genesys Tech Lead<\/span><\/b><\/h2><p>Experience: 15&#43; years<\/p><p><\/p><div><p>Summary<\/p><\/div><p><\/p><p>The <b>Genesys Technical Lead and Solution Architect<\/b> is responsible for leading the design, architecture, implementation, and successful delivery of enterprise-grade Contact Center as a Service (CCaaS) solution, with primary expertise in <b>Genesys Cloud CX<\/b>. 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Design<\/b><\/p><p><\/p><ul><li>Design scalable, secure, resilient, and enterprise-grade CCaaS solutions using Genesys Cloud CX as the primary platform.<\/li><li>Architect end-to-end omnichannel customer engagement solutions including Voice, Digital Messaging, Web Chat, Email, SMS, Social Channels, Outbound Campaigns, and AI-powered self-service.<\/li><li>Design IVR, Intelligent Routing, Call Flows, Digital Flows, Workforce Engagement Management (WEM), Agent Desktop, Supervisor capabilities, Customer Journey, Quality Management, and Self-Service solutions.<\/li><li>Define enterprise integration architecture between the CCaaS platform and CRM, Core Banking, ERP, Identity Management, Payment Systems, Knowledge Management, AI platforms, and third-party applications.<\/li><li>Design API-driven and event-driven integrations using REST APIs, Webhooks, Event Notifications, Middleware, and Microservices.<\/li><li>Architect high-availability, disaster recovery, business continuity, security, compliance, and multi-region deployment strategies.<\/li><li>Produce architecture diagrams, technical design documents, interface specifications, deployment architectures, and solution blueprints.<\/li><\/ul><p><\/p><p><b>Technical Responsibilities<\/b><\/p><p><\/p><ul><li>Lead the end-to-end implementation of CCaaS solutions, primarily on Genesys Cloud CX, from discovery through production deployment.<\/li><li>Configure and develop Genesys platform components including Architect Flows, Queues, Routing, Skills, User Management, Digital Channels, Knowledge, Workforce Engagement Management (WEM), Outbound Campaigns, Agent Scripts, Reporting, and Analytics.<\/li><li>Develop reusable Architect modules, Data Actions, Scripts, APIs, and integration components to improve maintainability, scalability, and operational efficiency.<\/li><li>Design secure integrations using REST APIs, OAuth, JWT, Web Services, JSON, XML, Event Notifications, and enterprise middleware platforms.<\/li><li>Integrate the CCaaS platform with enterprise applications including Salesforce, Microsoft Dynamics, ServiceNow, SAP, core banking systems, customer databases, and custom applications.<\/li><li>Design and implement Conversational AI solutions by integrating CCaaS platforms with Google Dialogflow, Kore.ai, OpenAI, Microsoft Copilot, Amazon Lex, Azure AI, and other AI platforms.<\/li><li>Troubleshoot complex production issues involving routing, telephony, SIP, integrations, APIs, networking, authentication, and cloud infrastructure.<\/li><li>Optimize routing strategies, IVR performance, digital journeys, reporting, customer experience, and operational efficiency.<\/li><li>Build reusable deployment scripts, automation tools, monitoring dashboards, and operational support utilities.<\/li><\/ul><p><\/p><p><b>Cloud, Infrastructure &amp; 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administrative support for employment in Greece<\/li>\\n<li>Access to an employee loan after 1 month of service<\/li>\\n<li>Additional &euro;100 meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Additional Benefits<\/p>\\n<ul>\\n<li>Permanent contract from day one<\/li>\\n<li>Free private health insurance for employees<\/li>\\n<li>International mobility opportunities<\/li>\\n<li>On-site restaurant<\/li>\\n<li>Fully paid training from your first day, plus ongoing learning and development programs throughout your career<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\ud83c\udf89 A Real Company Culture<\/p>\\n<ul>\\n<li>Community initiatives (blood donation, Athens Marathon)<\/li>\\n<li>Christmas Market &amp; seasonal events<\/li>\\n<li>Summer Party<\/li>\\n<li>Employee of the Month competitions<\/li>\\n<li>Creative workshops<\/li>\\n<li>Self-defense &amp; wellness activities<\/li>\\n<li>Free gym access<\/li>\\n<li>Rooftop cinema with views of the Acropolis<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we are looking for motivated, curious, and committed individuals. If you share our values of recognition, integrity, collaboration, and excellence, join a team where your impact is visible and your growth is encouraged.<\/p>\\n<p><em>Please note that non-European Union citizens must hold a valid Greek work permit to be eligible.<\/em><\/p>\\n<p>Concentrix Greece is an Equal Opportunity Employer.<\/p>\\n<p>We celebrate diversity and foster an inclusive workplace where everyone has equal access to professional opportunities, regardless of gender, age, religion, ethnic origin, or any other characteristic protected by applicable legislation.<\/p>\",\"ats_external_id\":\"GR-739\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-14T02:59:02.419+03:00\",\"created_at\":\"2026-07-09T15:34:49.662+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"517\",\"campaign_id\":\"295\",\"campaign_title\":\"NL - CIBG - Den Haag\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker CIBG Overheid - Den Haag\",\"street\":null,\"address\":null,\"city\":\"The Hague\",\"state\":\"South Holland\",\"postal_code\":null,\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Help de zorg op weg!\",\"long_description\":\"<h3><strong><span data-contrast=\\\"none\\\">Wat ga je doen in deze functie?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/h3>\\n<p>Jij gaat namens Concentrix aan de slag bij het CIBG (Centraal Informatiepunt Beroepen Gezondheidszorg) in Den Haag. Als servicemedewerker ben je het eerste contact voor burgers, zorgverleners en organisaties die te maken krijgen met de registratie voor het BIG-register.<\/p>\\n<p>Je begeleidt telefonisch en\/of via mailcontact zorgpersoneel om hun registratie in het BIG-register compleet te maken. Je beantwoordt vragen over registratie, herregistratie, vragen over Mijn BIG-register en meer. Je zorgt ervoor dat de zorgprofessional kan aantonen dat zij de documenten op orde hebben en zorgt ervoor dat de registratie volttoid kan worden.<\/p>\\n<p>Je bent verantwoordelijk voor het zorgvuldig en correct registreren van deze documenten en gegevens. Je hebt een groot verantwoordelijkheidsgevoel en begrijpt dat de registratie van zorgpersoneel belangrijk is om de zorg veilig te houden. Vanzelfsprekend verwachten wij dat je verbeterpunten ten aanzien van de dienstverlening signaleert en meldt.<\/p>\\n<h3>Wat bieden wij jou?<\/h3>\\n<p>In deze functie bieden we jou toffe voordelen die je helpen jouw carriere verder vorm te geven:<\/p>\\n<ul>\\n<li>\\n<p>Een salaris van &euro; 15,28 per uur <span data-contrast=\\\"none\\\">(vanaf 21 jaar)&nbsp;<\/span><span data-contrast=\\\"none\\\">en een opbouw van 6,2% pensioen.<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<\/li>\\n<li>\\n<p>Een inhouse werklocatie bij het Ministerie van VWS pal naast Centraal Station Den Haag met de mogelijkheid om deels vanuit huis te kunnen werken na je inwerkperiode en behalen van de doelstellingen;<\/p>\\n<\/li>\\n<li>\\n<p>Refer-a-friend-bonussen tot 700 euro;<\/p>\\n<\/li>\\n<li>\\n<p>Volledig betaalde training van 5 werkdagen en 1 week inwerkperiode;<\/p>\\n<\/li>\\n<li>\\n<p>De kans voor een brede opleiding binnen team overheid en andere doorgroeimogelijkheden als teammanager worden.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Wat wij van jou vragen?<\/h3>\\n<p>Alle game-changers zijn bij ons welkom, wat voor achtergrond je ook hebt en de nieuwsgierigheid en bereidbaarheid hebt om te leren. Jouw talent om anderen te helpen en verder te gaan dan WOW past precies bij wat we doen en wie we zijn.<\/p>\\n<p>Concentrix is een geweldige match als je:<\/p>\\n<ul>\\n<li>\\n<p>Proactief, gemotiveerd en oplossingsgericht bent<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal 20 tot 28 uur beschikbaar bent tussen de openingstijden van maandag t\/m vrijdag tussen 08:30-17:00 uur (maximaal kun je 37 uur bij ons werken)<\/p>\\n<\/li>\\n<li>\\n<p>In staat bent om te werken en denken op HBO-niveau\/ MBO-niveau 4<\/p>\\n<\/li>\\n<li>\\n<p>In staat bent om zowel in het Nederlands als Engels gesprekken te voeren in woord en geschrift<\/p>\\n<\/li>\\n<li>\\n<p>Een gezonde dosis empathie hebt en groot verantwoordelijkheidsgevoel<\/p>\\n<\/li>\\n<\/ul>\\n<p>Het is een pluspunt als je:<\/p>\\n<ul>\\n<li>\\n<p>Al je klantenservice ervaring hebt en weet hoe klantenservicesystemen werken<\/p>\\n<\/li>\\n<li>\\n<p>Goede computer skills hebt<\/p>\\n<\/li>\\n<li>\\n<p>Affiniteit met overheid en of zorg<\/p>\\n<\/li>\\n<\/ul>\\n<p>Als je denkt dat je niet aan alle voorwaarden voldoet, moedigen we je aan om toch te solliciteren. We doen ons best om je aan de juiste baan te helpen, of dat nu deze of een andere functie is.<\/p>\\n<h3>Solliciteer direct!<\/h3>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Maria Kerrebijn via <a title=\\\"\\\" href=\\\"mailto:maria.kerrebijn@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">maria.kerrebijn@concentrix.com<\/a> en 0612874456.<\/p>\\n<p><strong>Concentrix is meer dan klantenservice!<\/strong><\/p>\\n<p>Concentrix is een wereldwijde organisatie en we zetten ons niet alleen in voor onze eigen medewerkers maar helpen ook graag de wereld om ons heen.<\/p>\\n<ul>\\n<li>Zo hebben we afgelopen Sinterklaas seizoen cadeaus ingepakt voor de organisatie Sintvoorieder1. Doen we mee aan inzamelingsacties voor COA locaties in Groningen en ondersteunen we 250 andere inzamelingsacties over de hele wereld.<\/li>\\n<li>Ook de natuur vergeten we niet en hebben we de belofte gemaakt om ons watergebruik te verminderen met 50% tegen 2030.<\/li>\\n<li>Doen we op veel locaties mee aan World Clean Up Day! Waarbij we zwerfafval opruimen rond onze kantoren.<\/li>\\n<li>En hebben we per 2025 al 1,11 miljoen bomen gepland met als doel 2 miljoen in 2030.<\/li>\\n<\/ul>\\n<p><strong>Meer weten over Concentrix?<\/strong><\/p>\\n<p>Bezoek onze website &nbsp;op <a href=\\\"https:\/\/www.concentrix.com\/nl\/about\/\\\">About Concentrix<\/a> of leer over onze stappen in AI op <a href=\\\"https:\/\/www.concentrix.com\/nl\/ix-hello\/\\\">iX Hello - Concentrix<\/a><\/p>\\n<p>Of vlog ons op de socials voor meer over Concentrix Nederland: <a href=\\\"https:\/\/www.facebook.com\/ConcentrixNL\/\\\">Facebook<\/a>, <a href=\\\"https:\/\/www.instagram.com\/concentrixnl\/\\\">Instagram<\/a> of <a href=\\\"https:\/\/www.tiktok.com\/@concentrixnl\\\">TikTok<\/a><\/p>\",\"ats_external_id\":\"NL-295\",\"location\":\"The Hague, Zuid-Holland\",\"job_type\":\"part_time\",\"salary\":\"15\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-15T09:06:05.329+02:00\",\"created_at\":\"2026-07-09T15:31:27.507+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"government_and_public_sector\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"518\",\"campaign_id\":\"293\",\"campaign_title\":\"NL - VGZ - Thuis\/Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker VGZ \u2013 thuiswerken \u2013 22-32 uur \u2013 parttime  \",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Thuis\/Arnhem\",\"state\":null,\"postal_code\":\"6811 AH\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Wil jij mensen helpen, waardevolle werkervaring opdoen \u00e9n vanuit huis werken? Dan is deze functie bij VGZ iets voor jou. \",\"long_description\":\"<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker&nbsp;ben&nbsp;jij&nbsp;het eerste aanspreekpunt voor verzekerden van VGZ. Geen gesprek is hetzelfde: de ene klant heeft een vraag over zijn verzekering, terwijl een andere klant advies zoekt voor het komende jaar. Je luistert aandachtig, stelt de juiste vragen en zorgt ervoor dat de klant duidelijkheid krijgt over zijn situatie. Je helpt&nbsp;mensen&nbsp;ook&nbsp;bij het maken van keuzes rondom hun zorgverzekering&nbsp;voor het nieuwe jaar.&nbsp;Soms kan het zijn dat je minder goed nieuws moet delen. Een flinke portie empathie is dan zeker belangrijk.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij&nbsp;Concentrix&nbsp;zorgen we ervoor dat jij goed voorbereid aan de slag gaat. Je leert alles wat je nodig hebt tijdens een betaalde training en&nbsp;doet waardevolle kennis op&nbsp;binnen de zorgverzekeringsbranche. Daarnaast werk je in een team waar collega's elkaar ondersteunen en waar ruimte is om jezelf verder te ontwikkelen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Vanuit huis werken, met de optie om ook op locatie in Arnhem te werken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Een&nbsp;bruto salaris&nbsp;van &euro;15,28 per uur (vanaf 21 jaar).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;De WFT Bedrijfsvoering Module op onze kosten behalen.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcda<\/span><span data-contrast=\\\"auto\\\">&nbsp;Een volledig betaalde voltijd training van 15 werkdagen.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Daarnaast ontvang je pensioenopbouw van 6,2%, kun je vakantiegeld laten uitbetalen en maak je deel uit van een organisatie waar ontwikkeling, plezier en samenwerken centraal staan.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat verwachten wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Je hoeft geen ervaring binnen de klantenservice te hebben, maar we zoeken wel iemand die graag mensen helpt en zich comfortabel voelt in een klantgerichte omgeving. Je communiceert duidelijk, kunt goed omgaan met verschillende computersystemen en blijft professioneel wanneer klanten vragen of zorgen hebben. Daarnaast is het aanvragen van een VOG verplicht,&nbsp;deze moet binnen zes weken na start aangeleverd zijn.<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je bent bereid om de WFT Bedrijfsvoering Module te behalen voordat de training start.&nbsp;Hiervoor moet je rekening houden met een studiebelasting van ongeveer 40 uur verspreid over 2 weken.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je spreekt vloeiend Nederlands en hebt een goede beheersing van de Engelse taal.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je bent beschikbaar tussen de 22 en 32 uur per week.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Hoe ervaren onze medewerkers het werk?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\\\"Een klantenservicemedewerker is in mijn ogen de belangrijkste schakel voor een bedrijf, je bent een luisterend oor voor klanten. Mijn werk is afwisselend en dat maakt het uitdagend. Je lost elke keer een ander probleem op en hierbij kan je heel creatief te werk gaan. Als je geniet van mensen helpen en oplossingen vinden, voelt een goed resultaat echt als een beloning!\\\"&nbsp;&nbsp;&ndash;&nbsp;game-changer&nbsp;bij&nbsp;Concentrix<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Goed om te weten<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Je werkt binnen de openingstijden van&nbsp;maandag tot en met&nbsp;vrijdag tussen 09:00&nbsp;uur&nbsp;en 17:00 uur. Vanwege de jaarlijkse zorgpiek is het niet mogelijk verlof op te nemen in&nbsp;november,&nbsp;december en&nbsp;januari.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Klaar om mensen te helpen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Of je nu student bent, aan het begin van je carri&egrave;re staat, een nieuwe richting zoekt of vanuit de zorgsector wilt overstappen naar&nbsp;de&nbsp;klantenservice.&nbsp;Als jij energie krijgt van het helpen van anderen, dan maken we graag kennis met je.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Benieuwd naar deze uitdaging?&nbsp;Solliciteer direct of stuur ons een appje wanneer je een vraag hebt via de buttons op deze pagina.<\/span>&nbsp;<br \/>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Wil je liever bellen of een mail sturen?&nbsp;Neem&nbsp;dan contact op met&nbsp;Djino Gunzeln via&nbsp;<\/span><a href=\\\"mailto:Recruitment.nl@concentrix.com\\\"><span data-contrast=\\\"none\\\">Recruitment.nl@concentrix.com<\/span><\/a><span data-contrast=\\\"auto\\\">&nbsp;of&nbsp;06- 10911813.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-293\",\"location\":\"Thuis\/Arnhem, Nederland\",\"job_type\":\"part_time\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-12T01:59:06.318+02:00\",\"created_at\":\"2026-07-09T12:32:58.065+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"insurance\",\"contract_type\":\"temporary\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1598\",\"campaign_id\":\"1014\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ VF Wholesale_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt im Kundenservice &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag - Sonntag 08:00 - 18:00 Uhr, an Feiertagen 10:00 -18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche zum Thema Mobilfunk<\/strong>&nbsp;von Privatkunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie.. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<p><img src=\\\"https:\/\/i.imgur.com\/3KkHK6X.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"40\\\" \/><\/p>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1014\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-10T08:06:37.695+02:00\",\"created_at\":\"2026-07-09T11:53:42.088+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"854\",\"campaign_id\":\"21830\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1745107\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Integration Developer - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<h1><b>Sr Integrations Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We are looking for a specialist who lives at the intersection of <b>Microservices<\/b>, <b>Event-Driven Architecture (EDA)<\/b>, and <b>Cloud Infrastructure<\/b>, with the expertise to turn complex data flows into seamless, resilient business processes.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><b>1. Distributed Systems &amp; Microservices Architecture<\/b><\/p><ul><li><b>Design &amp; Development:<\/b> Build high-performance, containerized microservices and gRPC\/RESTful APIs using <b>Golang<\/b>.<\/li><li><b>Orchestration:<\/b> Architect complex, long-running business processes and distributed transactions using <b>Temporal<\/b> (Activities, Signals, Child Workflows).<\/li><li><b>Resilience Engineering:<\/b> Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure &#34;always-on&#34; reliability.<\/li><\/ul><p><b>2. Event-Driven Strategy<\/b><\/p><ul><li><b>Pattern Implementation:<\/b> Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.<\/li><li><b>Stream Processing:<\/b> Build and optimize high-throughput producers\/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.<\/li><li><b>Schema Governance:<\/b> Define and maintain evolutionary event schemas using <b>Protocol Buffers<\/b> and JSON Schema.<\/li><\/ul><p><b>3. Cloud, DevOps &amp; Observability<\/b><\/p><ul><li><b>Infrastructure as Code:<\/b> Provision and manage Azure-native resources using <b>Terraform<\/b>.<\/li><li><b>Orchestration &amp; Mesh:<\/b> Optimize <b>Azure Kubernetes Service (AKS)<\/b> environments and manage traffic\/security via Service Mesh (Istio\/Linkerd).<\/li><li><b>Deep Observability:<\/b> Instrument systems with <b>OpenTelemetry<\/b>, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.<\/li><li>5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.<\/li><li>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery:<\/b> Expert-level proficiency in <b>Golang<\/b>; secondary experience in Python, Java, or C# is highly valued.<\/li><li><b>Messaging Ecosystems:<\/b> Deep hands-on experience with <b>Apache Kafka<\/b> (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.<\/li><li><b>Data Expertise:<\/b> Strong background in both SQL and NoSQL design, ETL\/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).<\/li><li><b>Security First:<\/b> Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Proven Track Record:<\/b> Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.<\/li><li><b>Architectural Fluency:<\/b> Ability to articulate the &#34;why&#34; behind patterns like GraphQL Federation, Event Mesh, or CQRS.<\/li><li><b>Collaborative Leader:<\/b> Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages:<\/b> Golang (Primary), Python\/Java\/C#<\/li><li><b>Orchestration:<\/b> Temporal, AKS, Istio<\/li><li><b>Messaging:<\/b> Kafka, RabbitMQ, NATS<\/li><li><b>Cloud\/IaC:<\/b> Azure, Terraform, GitHub Actions<\/li><li><b>Data\/Observability:<\/b> Databricks, OpenTelemetry, Prometheus, Grafana<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1745107\",\"location\":\"Mexico 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Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1745107\",\"wid\":\"2d7493fdcf5e10190cf8ab14f4ed0000\",\"descriptor\":\"Sr Integration Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Job Responsibilities<\/p><ul><li><p>Enterprise Service Development<\/p><\/li><li><p>Design, build, test, and maintain enterprise services using WCF \/ .NET<\/p><\/li><li><p>Enterprise Integration Development<\/p><\/li><li><p>Design, build, test, and maintain enterprise integration applications using SnapLogic &amp; SQL Server Integration Services<\/p><\/li><li><p>Writing SQL queries, stored procedures, and performance tuning\u00a0<\/p><\/li><li><p>Responsible for writing 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(onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.(Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>home\u201d<span>\u00a0<\/span><\/span><span>career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>?<span>\u00a0<\/span><\/span><span>Would you like to join a<span>\u00a0<\/span><\/span><span>Fortune 500<span>\u00a0<\/span><\/span><span>company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year?<\/span><span><span>\u00a0<\/span>Then a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span><\/span><\/span><span><span>Team Leader<\/span><\/span><span><span><span>\u00a0<\/span>position at<span>\u00a0<\/span><\/span><span>Concentrix<span>\u00a0<\/span><\/span><span>is the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Associate Sales Manager\u00a0,<span>\u00a0<\/span>you\u2019ll<span>\u00a0<\/span>join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201c<\/span><span>game-changers<\/span><span>.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home\u201d<span>\u00a0<\/span><\/span><span>opportunity<span>\u00a0<\/span><\/span><span>t<\/span><span>hat will allow you to<\/span><span><span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>ongoing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to<span>\u00a0<\/span><\/span><span>succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range of<span>\u00a0<\/span><\/span><span>no-cost<span>\u00a0<\/span><\/span><\/span><span><span>learning and leadership development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><div><div><p><span><span>As<\/span><span><span>\u00a0<\/span><\/span><span>an Associate Sales Manager<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>working<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home<\/span><span>, you<\/span><span><span>\u00a0<\/span>will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li><div>Partner and build business relationships with all partners to ensure customer expectations are met<\/div><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver<\/span><span><span>\u00a0<\/span><\/span><span>expert<\/span><span><span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>experiences<\/span><span>\u2026<\/span><span>with a<span>\u00a0<\/span><\/span><span>smile<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>YOUR<span>\u00a0<\/span><\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our<span>\u00a0<\/span><\/span><span>skills<\/span><span>, integrity, and<span>\u00a0<\/span><\/span><span>genuine<\/span><span><span>\u00a0<\/span>compassion will<span>\u00a0<\/span><\/span><span>deliver<\/span><span><span>\u00a0<\/span>value<span>\u00a0<\/span><\/span><span>and success<span>\u00a0<\/span><\/span><span>with every<span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>interaction.<span>\u00a0<\/span><\/span><span>Other qualifications<\/span><span><span>\u00a0<\/span>for<span>\u00a0<\/span><\/span><span>our<span>\u00a0<\/span>Associate Sales Manager include:<\/span><\/span><\/p><\/div><div><\/div><ul><li><span><span>18 Years of age or older with a completed High School Diploma or GED<span>\u00a0<\/span><\/span><span>required<\/span><\/span><span>\u00a0<\/span><\/li><\/ul><div><ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><\/div><\/div><div><div><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our<span>\u00a0<\/span><\/span><span>clients<\/span><span>. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development.<span>\u00a0<\/span><\/span><\/span><span><span>Benefits available to<span>\u00a0<\/span><\/span><span>eligible U.S. employees<\/span><span><span>\u00a0<\/span>in this<span>\u00a0<\/span><\/span><span>role<\/span><span><span>\u00a0<\/span>include<\/span><\/span><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><\/div><div><\/div><div><ul><li><p><span><span>The base salary<span>\u00a0<\/span><\/span><\/span><span><span>range<\/span><\/span><span><span><span>\u00a0<\/span>for this position is<span>\u00a0$48,000- $68,000<\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>(pay rate will not be below<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>applicable minimum wage)<\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance,<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program (EAP),<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><\/span><span><span>401(k)-retirement<\/span><span><span>\u00a0<\/span>plan<\/span><\/span><span><span>, paid time off<\/span><span>,<\/span><span><span>\u00a0<\/span>and holidays.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Paid training and lucrative employee referral program.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you<\/span><span><span>\u00a0<\/span>want it<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>promote a healthy you<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work<\/span><span>-<\/span><span>from<\/span><span>-<\/span><span>home convenience<\/span><span><span>\u00a0<\/span>with company-supplied<span>\u00a0<\/span><\/span><span>technologies<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support inclusion<\/span><span><span>\u00a0<\/span>and belonging<\/span><span>, as well as global citizenship, sustainability, and community support<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span><span>\u00a0<\/span>groups in the following topics: Network of Women, Black Professionals,<span>\u00a0<\/span><\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span><span>\u00a0<\/span>Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, Wise Owls (experienced), and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day,<span>\u00a0<\/span><\/span><span>Game-Changer<\/span><span><span>\u00a0<\/span>Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise<\/span><span>, and more<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other<span>\u00a0<\/span><\/span><span>perks<\/span><span><span>\u00a0<\/span>and benefits<\/span><span>.<\/span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this<span>\u00a0<\/span><\/span><span>feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why<span>\u00a0<\/span><\/span><span>half a million<span>\u00a0<\/span><\/span><span>gamechangers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><b><span>JOB AVAILABILITY<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202f<\/span><span>to apply<\/span><span>\u202ffor this position is:\u202fJuly 15, 2026<\/span><\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/p><p><\/p><p>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/p><p><\/p><p><b><i>We need someone fluent in both English and Spanish.<\/i><\/b><\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/p><\/li><li><p>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/p><\/li><li><p>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/p><\/li><li><p>Lead customer engagements focused on SharePoint migration, activation, and optimization.<\/p><\/li><li><p>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/p><\/li><li><p>Automate and manage environments using PowerShell, CSOM, and related tools.<\/p><\/li><li><p>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/p><\/li><li><p>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/p><\/li><li><p>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/p><\/li><li><p>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/p><\/li><li><p>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/p><\/li><li><p>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/p><\/li><li><p>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/p><\/li><li><p>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/p><\/li><li><p>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/p><\/li><li><p>Prior experience or exposure to Sharepoint <b>Viva <span>or Yammer<\/span> <\/b><\/p><\/li><li><p>Excellent communication skills (written and verbal) with a strong customer focus.<\/p><\/li><\/ul><p><\/p><p><b>Preferred \/ Optional Skills<\/b><\/p><ul><li><p>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/p><\/li><li><p>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/p><\/li><li><p>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/p><\/li><li><p>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/p><\/li><li><p>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/p><\/li><\/ul><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p><\/p>\",\"ats_external_id\":\"R1745507\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"41665\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-07-10T02:04:12.948+08:00\",\"created_at\":\"2026-07-09T04:03:45.861+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish-_R1745507\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform 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Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><span>La posici\u00f3n est\u00e1 orientada a profesionales con s\u00f3lida experiencia en <\/span><b><span>SAP Group Reporting<\/span><\/b><span>, capaces de brindar soporte funcional a usuarios, analizar y resolver incidentes, acompa\u00f1ar los procesos de consolidaci\u00f3n financiera y participar en iniciativas de mejora continua de la soluci\u00f3n.<\/span><\/p><p><span>Se valorar\u00e1n especialmente los conocimientos en <\/span><b><span>SAP FI<\/span><\/b><span>, dada la estrecha integraci\u00f3n entre los procesos contables y la consolidaci\u00f3n financiera.<\/span><\/p><p><\/p><h2><span>Principales Responsabilidades<\/span><\/h2><ul><li><span>Brindar soporte funcional de segundo nivel a usuarios de SAP Group Reporting.<\/span><\/li><li><span>Analizar, diagnosticar y resolver incidentes funcionales relacionados con los procesos de consolidaci\u00f3n financiera.<\/span><\/li><li><span>Identificar oportunidades de mejora y participar en la evoluci\u00f3n funcional de la soluci\u00f3n.<\/span><\/li><li><span>Relevar requerimientos funcionales junto a las \u00e1reas de negocio y evaluar alternativas de implementaci\u00f3n.<\/span><\/li><li><span>Configurar y ajustar funcionalidades est\u00e1ndar de SAP Group Reporting cuando corresponda.<\/span><\/li><li><span>Coordinar y ejecutar pruebas funcionales y validar la correcta implementaci\u00f3n de mejoras.<\/span><\/li><li><span>Capacitar y asistir a usuarios finales y usuarios clave en el uso de la herramienta.<\/span><\/li><li><span>Elaborar y mantener actualizada la documentaci\u00f3n funcional y de 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funcionales y validaci\u00f3n de soluciones.<\/span><\/li><\/ul><p><\/p><h2><span>Conocimientos Deseables<\/span><\/h2><ul><li><span>SAP FI (General Ledger, cierre contable e integraci\u00f3n financiera).<\/span><\/li><li><span>SAP S\/4HANA Finance.<\/span><\/li><li><span>Universal Journal (ACDOCA).<\/span><\/li><li><span>Procesos de consolidaci\u00f3n legal y de gesti\u00f3n.<\/span><\/li><li><span>Eliminaciones intercompa\u00f1\u00eda.<\/span><\/li><li><span>Validaciones y reglas de consolidaci\u00f3n.<\/span><\/li><li><span>Reportes financieros consolidados.<\/span><\/li><li><span>SAP Fiori para Finanzas.<\/span><\/li><li><span>Experiencia en proyectos de implementaci\u00f3n o migraci\u00f3n a SAP S\/4HANA.<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1744612\",\"location\":\"Buenos Aires, Buenos 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><span>La posici\u00f3n est\u00e1 orientada a profesionales con s\u00f3lida experiencia en el m\u00f3dulo <\/span><b><span>SAP FI<\/span><\/b><span>, especialmente en <\/span><b><span>Activos Fijos (FI-AA)<\/span><\/b><span> y procesos impositivos, capaces de brindar soporte funcional de segundo nivel, analizar requerimientos de negocio e impulsar mejoras funcionales que contribuyan a la optimizaci\u00f3n de los procesos financieros.<\/span><\/p><p><span>Se valorar\u00e1 la experiencia en <\/span><b><span>Controlling (CO)<\/span><\/b><span>, particularmente en la gesti\u00f3n de <\/span><b><span>Centros de Costo<\/span><\/b><span>, as\u00ed como conocimientos en <\/span><b><span>Funds Management (FM)<\/span><\/b><span>.<\/span><\/p><div><\/div><h2><span>Principales Responsabilidades<\/span><\/h2><ul><li><p><span>Brindar soporte funcional a usuarios finales sobre los m\u00f3dulos SAP FI\/CO.<\/span><\/p><\/li><li><p><span>Analizar, diagnosticar y resolver incidentes funcionales, asegurando la continuidad operativa.<\/span><\/p><\/li><li><p><span>Configurar y parametrizar funcionalidades de SAP FI de acuerdo con las necesidades del negocio.<\/span><\/p><\/li><li><p><span>Elaborar especificaciones funcionales para desarrollos e integraciones.<\/span><\/p><\/li><li><p><span>Coordinar y ejecutar pruebas unitarias, integrales y de aceptaci\u00f3n de usuario (UAT).<\/span><\/p><\/li><li><p><span>Capacitar y asistir a usuarios clave en el uso de nuevas funcionalidades.<\/span><\/p><\/li><li><p><span>Relevar requerimientos funcionales y proponer mejoras evolutivas de los procesos existentes.<\/span><\/p><\/li><li><p><span>Coordinar con equipos t\u00e9cnicos y otros consultores la implementaci\u00f3n de soluciones.<\/span><\/p><\/li><li><p><span>Participar en la identificaci\u00f3n de oportunidades de optimizaci\u00f3n y automatizaci\u00f3n de procesos financieros.<\/span><\/p><\/li><li><p><span>Mantener actualizada la documentaci\u00f3n funcional de las soluciones implementadas<\/span><\/p><\/li><\/ul><p><\/p><h2><span>Requisitos Excluyentes<\/span><\/h2><ul><li><p><span>Experiencia m\u00ednima de <\/span><b><span>5 a\u00f1os<\/span><\/b><span> como Consultor SAP FI.<\/span><\/p><\/li><li><p><span>Amplia experiencia en:<\/span><\/p><ul><li><p><span>Activos Fijos (FI-AA).<\/span><\/p><\/li><li><p><span>Controlling (CO) (deseable)<\/span><\/p><\/li><li><p><span>Procesos impositivos y localizaci\u00f3n fiscal.<\/span><\/p><\/li><li><p><span>Fund Management (FM-Deseable)<\/span><\/p><\/li><li><p><span>Cuentas por Pagar (AP).<\/span><\/p><\/li><li><p><span>Cuentas 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Job Title: Cloud Infrastructure Engineer (AWS\/Terraform)<\/b><\/p><p><\/p><p><\/p><p><b>Job Summary<\/b><\/p><p><\/p><p>We are seeking a highly motivated Cloud Infrastructure &amp; Network Engineer to support and enhance our AWS-based infrastructure environment. This role will be responsible for provisioning, automating, and maintaining cloud and network infrastructure, ensuring secure connectivity with customers, and supporting production systems. The ideal candidate will have strong experience with AWS, Terraform, network connectivity, and infrastructure automation, along with the ability to troubleshoot complex production issues in a fast-paced environment.<\/p><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><ul><li>Provision, manage, and decommission cloud infrastructure using Terraform.<\/li><li>Configure and maintain FortiGate firewalls and network security solutions.<\/li><li>Manage and support customer network connectivity through AWS Site-to-Site VPNs, Direct Connect, and FortiGate appliances deployed at customer locations.<\/li><li>Develop and maintain automation for operational activities, including patch management, certificate renewals, and infrastructure maintenance.<\/li><li>Build, manage, and enhance CI\/CD pipelines for infrastructure deployment and automation.<\/li><li>Participate in an on-call rotation and provide Level 3 support for production incidents across infrastructure, networking, and application environments.<\/li><li>Collaborate with internal teams and customers to troubleshoot connectivity and infrastructure-related issues.<\/li><li>Ensure infrastructure reliability, security, scalability, and compliance with operational standards.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><p><\/p><ul><li>3\u20138 years of hands-on experience designing, deploying, and supporting infrastructure in AWS.<\/li><li>Strong experience with AWS services including:<ul><li>EC2<\/li><li>VPC<\/li><li>S3<\/li><li>IAM<\/li><li>Route 53<\/li><li>CloudWatch<\/li><\/ul><\/li><li>Advanced proficiency with Terraform, including Infrastructure as Code (IaC) best practices.<\/li><li>Experience developing and supporting CI\/CD pipelines for infrastructure provisioning and deployments.<\/li><li>Strong networking background, including:<ul><li>AWS Site-to-Site VPNs<\/li><li>AWS Direct Connect<\/li><li>Firewall management (FortiGate preferred)<\/li><li>Customer connectivity support<\/li><\/ul><\/li><li>Experience administering RHEL and Windows Server environments.<\/li><li>Hands-on experience with Ansible or similar configuration management tools.<\/li><li>Ability to troubleshoot and resolve production incidents across infrastructure, networking, and application layers.<\/li><li>Willingness to participate in an on-call support rotation.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><p><\/p><ul><li>Experience supporting enterprise-scale cloud environments.<\/li><li>Knowledge of cloud security best practices and network architecture.<\/li><li>Strong scripting and automation experience.<\/li><li>AWS certifications are a plus.<\/li><li>Experience working in a DevOps or Site Reliability Engineering (SRE) environment<\/li><\/ul><p><\/p><p>The base salary for this position is $<span> 92,250 - 131,786 <\/span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 07\/19\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#WFH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><ul><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1745061\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-10T05:14:33.651+08:00\",\"created_at\":\"2026-07-09T00:05:35.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Cloud-Infrastructure-Engineer--AWS-Terraform-_R1745061\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Cloud-Infrastructure-Engineer--AWS-Terraform-_R1745061\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Cloud-Infrastructure-Engineer--AWS-Terraform-_R1745061\/apply\",\"job_requisition_id\":\"R1745061\"}],\"organizations\":[{\"wid\":\"de28fe2774671036e2de4b8abb900000\",\"descriptor\":\"W0ZXOF Fis Global: Onboarding (Unbill\",\"reference_id\":\"W0ZXOF\",\"custom_reference_id\":\"W0ZXOF\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8e6811f2f1df103228768d1eb9540000\",\"descriptor\":\"24550 - FIS - 980006613\",\"reference_id\":\"980006613\",\"custom_reference_id\":\"980006613\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jawethakther.jamal@concentrix.com\"},\"first_name\":\"Jaweth Akther Jamal (102010976)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1745061\",\"wid\":\"d79dfa85d3b61018f3c73b0571680000\",\"descriptor\":\"Cloud Infrastructure Engineer (AWS\/Terraform)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><span><b>FortiGate provisioningInfrastructure provisioning \/ decommissioning via Terraform<\/b><\/span><\/li><li><span><b>Maintaining Network connectivity to customers via AWS site-to-site VPNs and Fortigates installed in customer locations<\/b><\/span><\/li><li><span>Automating BAU maintenance activities such as patching or certificate rotations<\/span><\/li><li><span><b>Participating in an on-call rotation for L3 triage support for production issues<\/b><\/span><\/li><\/ul><div><b>What you bring<\/b><\/div><ul><li><span><b>3-8 years experience building and operating infrastructure in AWS (EC2, VPC, S3, IAM, R53, Cloudwatch)<\/b><\/span><\/li><li><span><b>Strong Terraform Experience, including building \/ managing CI\/CD pipelines for infrastructure deployment<\/b><\/span><\/li><li><span>Experience managing network connectivity via AWS site-to-site VPNs, direct Connect and on-prem firewall coordination (specifically Fortigate)<\/span><\/li><li><span><b>Comfortable in an on-call rotation and ability to triage production incidents across infra, networking, and application layers<\/b><\/span><\/li><li><span>System administration experience across RHEL and Windows servers including Ansible or equivalent configuration management skills<\/span><\/li><\/ul><div>The bolded items are generally applicable to any cloud development that I would expect to work. The non bolded items are more catered to what we&#39;ve needed to support Digital One, Commercial like server administration, the connectivity to banks etc.,<\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"862\",\"campaign_id\":\"21801\",\"campaign_title\":\"Professional I, Payroll Tax R1745057\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional I, Payroll Tax\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Join our dynamic team as a Payroll Tax Professional I! You are an individual contributor, focusing on evaluating, analyzing, and auditing payroll programs. You will collaborate closely with government entities and internal departments to ensure compliance with tax regulations, pension plans, and payroll legislation.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><p>\u2022 Reconcile payroll taxes after each pay period<\/p><p>\u2022 Review all statutory tax correspondence<\/p><p>\u2022 Assisting in Implementing processes to improve operational efficiency<\/p><p>\u2022 Review and monitor tax filings along with associated notices<\/p><p>\u2022 Collaborate with Finance on changes affecting payroll tax accruals and resolving related issues<\/p><p>\u2022 Collaborate with Payroll Specialists and HRIS on creation and maintenance of tax related reporting within Workday<\/p><p>\u2022 Creation and maintenance of specialized tax reports and forms within third-party tax vendor software<\/p><p>\u2022 Reconciliation of payroll taxes, cash activity, and third-party tax vendor reports<\/p><p>\u2022 Collaborate with Finance in the preparation of payroll tax related journal entries<\/p><p>\u2022 Review tax filings, including but not limited to 941s and W-2s<\/p><p>\u2022 Represent Payroll Tax team on special projects and research related to payroll tax compliance<\/p><p>\u2022 Maintain relationship with third-party tax vendor<\/p><p>\u2022 Address payroll tax exceptions and issues with Payroll Managers and third-party tax vendor<\/p><p>\u2022 Gather and report requested payroll related data to internal and external customers<\/p><p>\u2022 Audit employee work and residential addresses to ensure appropriate tax withholdings<\/p><p><\/p><p><b>Candidate profile<\/b>:<\/p><p><span>\u2022 3 to 4 years of experience with payroll tax and compliance matters; Bachelor\u2019s Degree in related field from four-year college or university preferred<\/span><\/p><p><span>\u2022 Workday experience required<\/span><\/p><p><span>\u2022 Enrolled Agent designation preferred<\/span><\/p><p><span>\u2022 ADP SmartCompliance experience preferred<\/span><\/p><p><span>\u2022 Must be able to create and reconcile spreadsheets for payroll and tax related data. Strong reconciliation skills, detail oriented, proficient in MS excel<\/span><\/p><p><span>\u2022 Experience preparing periodic tax forms and tax filings<\/span><\/p><p><span>\u2022 Must be able to communicate effectively and in a constructive manner with management, co-workers, and external vendors and government agencies; demonstrated ability to effectively present information to internal and external partners<\/span><\/p><p><span>\u2022 Demonstrated ability to partner with peers and management in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment<\/span><\/p><p><\/p><p><span>The base salary range for this position is $67k- $75k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is July 25, 2026.<\/span><\/p><p><\/p><p><span>Join us in shaping payroll excellence and ensuring compliance while enhancing organizational efficiency!<\/span><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Remote<\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1745057\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"70000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-10T00:04:12.433+08:00\",\"created_at\":\"2026-07-09T00:05:35.478+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Professional-I--Payroll-Tax_R1745057\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"organization_reference_id\":\"YUS01\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0832\",\"descriptor\":\"Professional I, Payroll Tax\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Professional-I--Payroll-Tax_R1745057\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Professional-I--Payroll-Tax_R1745057\/apply\",\"job_requisition_id\":\"R1745057\"}],\"organizations\":[{\"wid\":\"f20a77b5807910165cbd43186f050000\",\"descriptor\":\"(GEO) PAYROLL\",\"reference_id\":\"GEOPAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS01\"},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - 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Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<p>Join a team dedicated to customer relationship excellence!<\/p><p>Who Are We?<\/p><p><\/p><p>Concentrix is a global company present in over 70 countries. Specialists in improving customer experience and optimizing business processes, we help businesses transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><p>For our site based in Dakar, we are recruiting a supervisor to support our customer service advisors responsible for the client relationship and satisfaction.<\/p><p>Your Mission as a Supervisor:<\/p><p>Resource and Production Management:<\/p><p>\u00b7 Ensure the availability of employees by anticipating absences and monitoring lateness.<\/p><p>\u00b7 Guarantee the proper functioning of production tools and promptly report any malfunctions.<\/p><p>Performance Monitoring and Analysis:<\/p><p>\u00b7 Analyze team performance indicators (daily, weekly, and monthly): productivity, quality, quizzes, checks, etc.<\/p><p>\u00b7 Prepare and participate in the monthly performance review (LIFT), identifying collective and individual improvement points.<\/p><p>Implementation and Monitoring of Improvement Actions:<\/p><p>\u00b7 Define a monthly coaching strategy, prioritizing actions to be taken (hours, objectives, support).<\/p><p>\u00b7 Implement this strategy in collaboration with coaching advisors.<\/p><p>\u00b7 Evaluate the impact of action plans, coaching methods, and training on operational results.<\/p><p>Support and Skill Development:<\/p><p>\u00b7 Keep your professional expertise updated through continuous training and participating in operational activities (calls, listens).<\/p><p>Quality and Continuous Improvement:<\/p><p>\u00b7 Ensure compliance with current quality standards (ISO, NF345, LRS).<\/p><p>\u00b7 Identify and propose areas for improvement to optimize production.<\/p><p>Incident Management and Reporting:<\/p><p>\u00b7 Alert relevant teams in case of a production incident while ensuring responsive follow-up.<\/p><p><\/p><p>What we offer you<\/p><p>At Concentrix, we value your talents and reward your commitment. Here&#39;s what we offer:<\/p><p>Compensation and benefits:<\/p><p>- Fixed and variable remuneration according to your results.<\/p><p>- A company health insurance scheme and attractive performance bonuses.<\/p><p>Optimal working conditions:<\/p><p>- Initial and ongoing training.<\/p><p>- A work environment that promotes quality of life at work.<\/p><p>- Career development opportunities.<\/p><p>The Profile We Are Looking For:<\/p><p>\u00b7 Strong adaptability and stress management skills.<\/p><p>\u00b7 Effective time prioritization and management.<\/p><p>\u00b7 Proficiency in Excel, Word and PowerPoint.<\/p><p>\u00b7 A marked taste for performance and results.<\/p><p>\u00b7 Ability to give meaning to actions and unite the team around common goals.<\/p><p>\u00b7 French and English fluency written and verbal: level C1 in French and a minimum of level B2 in English<\/p><p>Our Recruitment Process:<\/p><p>\u00b7 Phone Prequalification (15 minutes): An initial discussion with a recruitment team member to validate the position&#39;s prerequisites.<\/p><p>\u00b7 In-Person:<\/p><p>\u00b7 Management Test (45 minutes): Assessment of your language skills.<\/p><p>\u00b7 Individual Interview (45 minutes): An in-depth discussion with a recruitment team member to validate your skills and align your ambitions with our culture.<\/p><p>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!<\/p>\",\"ats_external_id\":\"R1745385\",\"location\":\"Ngor Dakar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-09T00:06:35.199+08:00\",\"created_at\":\"2026-07-09T00:05:34.377+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Team-Leader_R1745385\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ngor Dakar\",\"state\":null,\"country\":{\"wid\":\"db69d8f6446c11de98360015c5e6daf6\",\"iso2\":\"SN\",\"iso3\":\"SEN\",\"descriptor\":\"Senegal\",\"iso_numeric\":\"686\"},\"postal_code\":\"12500\",\"primary_location\":{\"id\":\"SN-NGO-IMMEU-01\",\"wid\":\"b2d8dc058e59101d479801279d010000\",\"descriptor\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"christevygrace.mouanoubouity@concentrix.com\"},\"first_name\":\"Mouanou Bouity, Christevy Grace\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102572913\",\"wid\":\"da7d7d2449a210103279a00fa9d80000\",\"descriptor\":\"Christevy Grace Mouanou Bouity (102572913)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378671\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Team-Leader_R1745385\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Team-Leader_R1745385\/apply\",\"job_requisition_id\":\"R1745385\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"samba.souane@concentrix.com\"},\"first_name\":\"samba Souane (102544301)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745385\",\"wid\":\"96b13af2572210286c0f47d99d410000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"864\",\"campaign_id\":\"21799\",\"campaign_title\":\"Operations Manager I R1745415\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Activity Manager\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<p>Join a team dedicated to excellence in customer relations!<\/p><p>About Concentrix.<\/p><p><\/p><p>Concentrix is an international company operating in over 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.<\/p><p><\/p><p><b>Your mission as a Project Manager<\/b><\/p><p>Your main role will be to ensure the success and performance of your project. You will be responsible for:<\/p><p>1. Project management :<\/p><p>- Guarantee the quality of customer relations by achieving the objectives set with management.<\/p><p>- Analyze project performance indicators (profitability, volume, quality) and define necessary action plans.<\/p><p>- Ensure compliance with quality standards (ISO, NF345, LRS).<\/p><p>- Manage setups of new activities and ensure availability of human and technical resources.<\/p><p><\/p><p>2. Customer relationship management:<\/p><p>- Prepare and lead customer meetings (COPROD, COPIL) and site visits.<\/p><p>- Ensure clear and regular reporting, while adding value to the project.<\/p><p><\/p><p>3. Team management and development:<\/p><p>- Manage, motivate and support your supervisors and their teams to ensure they develop their skills.<\/p><p>- Identify training needs and contribute to talent retention.<\/p><p>- Communicate the company&#39;s values and strategy while maintaining a collaborative work environment.<\/p><p><\/p><p><\/p><p>What we offer you<\/p><p>At Concentrix, we value your talents and reward your commitment. Here&#39;s what we offer:<\/p><p>Compensation and benefits:<\/p><p>- Fixed and variable remuneration according to your results.<\/p><p>- A company health insurance scheme and attractive performance bonuses.<\/p><p>Optimal working conditions:<\/p><p>- Initial and ongoing training.<\/p><p>- A work environment that promotes quality of life at work.<\/p><p>- Career development opportunities.<\/p><p><\/p><p>The profile we&#39;re looking for<\/p><p>We&#39;re looking for talent with :<\/p><p>- At least 3 years&#39; higher education.<\/p><p>- Significant project management experience, ideally in a call center environment.<\/p><p>- Solid data analysis skills and proficiency in Excel, Word and PowerPoint.<\/p><p>- The ability to take on challenges, make proposals and rally people around common objectives.<\/p><p>- Language skills: French and English fluency written and verbal<\/p><p><\/p><p>Our recruitment process<\/p><p>1. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Senior Training &amp; Quality Specialist in Barcelona (On-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future through exceptional customer experience and operational excellence.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a <b>Senior Training &amp; Quality Specialist<\/b> on our team, you will:<\/p><p><\/p><p>- Deliver onboarding and continuous training sessions for new and existing team members<\/p><p>- Monitor and evaluate team quality performance, ensuring correct call handling and case management<\/p><p>- Provide regular coaching and constructive feedback to advisors to improve performance and engagement<\/p><p>- Identify training needs and create development plans to enhance technical knowledge and communication skills<\/p><p>- Motivate and support team members to achieve and exceed performance targets<\/p><p>- Participate in regular operational meetings, providing insights on quality trends and performance<\/p><p>- Organize and facilitate internal and external calibration sessions<\/p><p>- Analyze customer complaints and provide effective resolutions<\/p><p>- Maintain regular communication with the client regarding quality standards and specific cases<\/p><p>- Ensure service levels and quality objectives are consistently achieved<\/p><p>- Review, update, and maintain operational procedures and documentation<\/p><p>- Develop and implement strategies to improve quality results and operational efficiency<\/p><p>- Collaborate closely with management and key stakeholders to drive continuous improvement initiatives<\/p><p>- Support performance management activities, including appraisals, objective setting, coaching, and development<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><p>- Are proficient in both Spanish and English, written and spoken<\/p><p>- Have previous experience in a quality, training, coaching, or team leadership role<\/p><p>- Have strong communication and presentation skills<\/p><p>- Are an advanced user of Microsoft Office applications and CRM tools<\/p><p>- Have a solid understanding of customer service operations and quality processes<\/p><p>- Possess strong analytical and problem-solving skills<\/p><p>- Have excellent coaching and mentoring abilities<\/p><p>- Are proactive, organized, and detail-oriented<\/p><p>- Demonstrate empathy and strong interpersonal skills<\/p><p>- Thrive in a collaborative team environment<\/p><p><\/p><p><b>It would be a plus if you:<\/b><\/p><p><\/p><p>- Speak a third European language<\/p><p>- Have experience reviewing and updating operational procedures<\/p><p>- Have strong team-building and motivational skills<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- 39h per week permanent contract: Monday to Friday schedule from 09:00 to 18:00<\/p><p>- Salary: 21.376 euros gross\/year &#43; up to 1,882.92 euros gross\/year &#43; Private medical insurance<\/p><p>- 100% office-based role in Barcelona<\/p><p>- Full paid training on the company and project<\/p><p>-Career development programs and specialized training opportunities<\/p><p>- A diverse, collaborative, and supportive work environment<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Senior Mobile Developer \u2013 Hybrid Mobile Applications<\/p><p>About the Team<\/p><p>This role provides an opportunity to be part of an experienced Mobile Engineering team building enterprise-grade Hybrid Mobile Applications. Our mobile apps are developed using the Capacitor framework with Ionic and Web technologies, leveraging Cordova plugins for native capabilities. The team follows modern CI\/CD practices with strong focus on automation, quality, and scalability.<\/p><p>What You Will Be Doing<\/p><p>- Design, develop, and maintain enterprise-scale hybrid mobile applications using Ionic and Capacitor frameworks.<\/p><p>- Drive and influence architectural decisions for WebView-based hybrid mobile applications.<\/p><p>- Develop high-quality, reusable UI components using TypeScript, HTML, and CSS.<\/p><p>- Integrate, maintain, and optimize Cordova plugins for native device functionality.<\/p><p>- Work closely with native Android and iOS layers to bridge web and native functionality.<\/p><p>- Implement and maintain CI\/CD pipelines using Bitrise for automated builds, testing, and releases.<\/p><p>- Define and drive mobile automation strategy including unit, integration, and end-to-end testing.<\/p><p>- Troubleshoot and resolve complex functional, performance, and stability issues.<\/p><p>- Conduct code reviews, enforce standards, and ensure best practices across the mobile codebase.<\/p><p>- Mentor junior developers and provide technical leadership to the team.<\/p><p>- Collaborate with product, design, backend, and platform teams in an Agile environment.<\/p><p>What You Bring<\/p><p>- 6\u20138 years of experience in mobile application development with strong focus on hybrid apps.<\/p><p>- Extensive hands-on experience with Ionic and Capacitor frameworks.<\/p><p>- Strong command of TypeScript, HTML5, and CSS3.<\/p><p>- Deep understanding of hybrid mobile architecture and WebView-based applications.<\/p><p>- Solid knowledge of native mobile development concepts (Android and\/or iOS).<\/p><p>- Proven experience working with Cordova plugins and native integrations.<\/p><p>- Experience setting up and maintaining Bitrise CI\/CD pipelines for mobile applications.<\/p><p>- Strong experience in mobile automation frameworks and testing strategies.<\/p><p>- Experience consuming RESTful APIs and integrating backend services.<\/p><p>- Proficiency in Git and modern development workflows.<\/p><p>Good to Have Skills<\/p><p>- Experience with Angular, React and its integration with Ionic applications.<\/p><p>- Knowledge of mobile security best practices and performance optimization.<\/p><p>- Experience with Play Store and App Store release processes.<\/p><p>- Experience with Monitoring tool like New Relic<\/p><p>- Familiarity with monitoring, crash analytics, and logging tools.<\/p><p>- Strong understanding of Agile \/ Scrum methodologies.<\/p><p>Qualifications<\/p><p>- Bachelor\u2019s degree (BE\/BTech) in Computer Science, IT, or related field OR equivalent experience.<\/p><p>- 6\u20138 years of relevant hands-on experience in mobile or hybrid application development.<\/p><p>Competencies<\/p><p>- Strong technical leadership and ownership mindset.<\/p><p>- Excellent problem-solving and analytical skills.<\/p><p>- Effective communication and collaboration across teams.<\/p><p>- Ability to mentor and guide engineers to deliver high-quality solutions.<\/p><p>What We Offer<\/p><p>- Opportunity to lead and shape enterprise mobile architecture and automation strategy.<\/p><p>- Exposure to advanced hybrid-mobile and native integration patterns.<\/p><p>- Strong focus on engineering excellence, automation, and CI\/CD maturity.<\/p><p>- Career growth, learning opportunities, and collaborative team culture.<\/p>\",\"ats_external_id\":\"R1745332\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-07-13T16:07:07.076+08:00\",\"created_at\":\"2026-07-08T22:04:42.116+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Mobile-Developer_R1745332\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pavithra.mahantesh@concentrix.com\"},\"first_name\":\"Mahantesh, Pavithra\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102368322\",\"wid\":\"1179ece974261023af7e100e704a0000\",\"descriptor\":\"Pavithra Mahantesh (102368322)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379339\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Mobile-Developer_R1745332\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Mobile-Developer_R1745332\/apply\",\"job_requisition_id\":\"R1745332\"}],\"organizations\":[{\"wid\":\"150f39d213ec1034f4244b9254d90000\",\"descriptor\":\"25838 - FIS - 980009129\",\"reference_id\":\"980009129\",\"custom_reference_id\":\"980009129\",\"company_reference_id\":null},{\"wid\":\"29e28fb0b1d81036f68b4b21f2eb0000\",\"descriptor\":\"W10093 FISGlobal: Digital Enablement Services\",\"reference_id\":\"W10093\",\"custom_reference_id\":\"W10093\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"4f13b85a7f86102130dc8cd6d0be0000\",\"descriptor\":\"FIS Digital Enablement Services\",\"reference_id\":\"FIS Digital Enablement Services_20260331_IND\",\"custom_reference_id\":\"FIS Digital Enablement Services_20260331_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.panchanathan@concentrix.com\"},\"first_name\":\"Ganesh Panchanathan (103270354)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1745332\",\"wid\":\"aec30745eb631018ecfcecc5e7fe0000\",\"descriptor\":\"Mobile Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"867\",\"campaign_id\":\"21767\",\"campaign_title\":\"Manager I, B2B Sales R1745383\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales & Operations Manager\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Sales & Operations Manager is responsible for the overall commercial performance and operational excellence of the Prague Hub. The role combines leadership of the Transactional Sales business (including Supplies and Channel sales) with ownership of key operational processes, client governance, and stakeholder management.\\nThe position serves as the primary leadership contact for key stakeholders within the Prague Hub and works closely with the Global Operations Manager (GOM), Site Director, Channel Director, End User Sales Manager, and other internal and client stakeholders to drive business growth, operational performance, and customer satisfaction.\",\"long_description\":\"<p><\/p><p><b><span>Essential Functions \u2013 Duties and Responsibilities<\/span><\/b><\/p><p><\/p><p><b><span>1. Transactional Sales Leadership (Supplies &amp; Channel)<\/span><\/b><\/p><ul><li><p><span>Lead and manage the Transactional Sales organization supporting the Supplies and Channel businesses.<\/span><\/p><\/li><li><p><span>Drive achievement of revenue, margin, sell-out, quota, and performance targets.<\/span><\/p><\/li><li><p><span>Develop and execute sales strategies aligned with business objectives and market opportunities.<\/span><\/p><\/li><li><p><span>Ensure effective pipeline generation, opportunity management, forecasting accuracy, and account coverage.<\/span><\/p><\/li><li><p><span>Monitor sales performance through established KPIs and implement corrective actions when necessary.<\/span><\/p><\/li><li><p><span>Coach, mentor, and develop sales managers and sales teams to maximize productivity and business results.<\/span><\/p><\/li><li><p><span>Partner closely with Channel leadership and key stakeholders to support business growth initiatives.<\/span><\/p><\/li><li><p><span>Drive continuous improvement of sales processes and performance management practices.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>2. Operations Management &amp; Business Governance<\/span><\/b><\/p><ul><li><p><span>Own operational delivery and governance of the Prague Hub.<\/span><\/p><\/li><li><p><span>Ensure achievement of operational KPIs, service levels, quality standards, and business continuity requirements.<\/span><\/p><\/li><li><p><span>Manage business forecasting, reporting, workforce planning, and operational performance reviews.<\/span><\/p><\/li><li><p><span>Oversee client invoicing processes and ensure accuracy, compliance, and timely execution.<\/span><\/p><\/li><li><p><span>Monitor program financial performance and support achievement of profitability and margin objectives.<\/span><\/p><\/li><li><p><span>Drive operational excellence initiatives, process optimization, and continuous improvement programs.<\/span><\/p><\/li><li><p><span>Develop and implement performance recovery plans when business targets are not achieved.<\/span><\/p><\/li><li><p><span>Ensure adherence to corporate policies, compliance requirements, and client contractual obligations.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>3. Client Relationship Management<\/span><\/b><\/p><ul><li><p><span>Act as the primary operational point of contact for the Prague Hub.<\/span><\/p><\/li><li><p><span>Maintain strong relationships with Stakeholders across multiple functions and business units.<\/span><\/p><\/li><li><p><span>Partner with the End User Sales Manager on End User business governance and client-related initiatives.<\/span><\/p><\/li><li><p><span>Lead operational reviews, governance meetings, and business performance discussions with the client.<\/span><\/p><\/li><li><p><span>Proactively identify business risks and opportunities and develop mitigation or growth strategies.<\/span><\/p><\/li><li><p><span>Ensure high levels of customer satisfaction through effective service delivery and stakeholder engagement.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>4. Leadership &amp; People Development<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>Lead, motivate, coach, and develop managers and individual contributors.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Establish clear objectives and performance expectations for all team members.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Drive employee engagement, retention, succession planning, and talent development activities.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Support recruitment, onboarding, and career development initiatives.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Foster a culture of accountability, collaboration, innovation, and customer focus.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>5. Stakeholder Management<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>Serve as the primary leadership representative for the Prague Hub towards Stakeholders.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Collaborate closely with: <\/span><\/span><\/span><\/p><ul><li><p><span><span><span>Global Operations Manager (GOM)<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Site Director<\/span><\/span><\/span><span><span><span> <\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Channel Director<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>End User Sales Manager<\/span><\/span><\/span><span><span><span> <\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Sales Leadership<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Finance, Operations, HR, WFM, and Enablement teams<\/span><\/span><\/span><\/p><\/li><\/ul><\/li><li><p><span><span><span>Build trusted relationships with client and internal stakeholders at all organizational levels.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Represent the Prague Hub during strategic planning, governance discussions, business reviews, and transformation initiatives.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Key Performance Indicators<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>Revenue achievement versus target<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Sell-out performance<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Quota attainment<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Forecast accuracy<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Pipeline generation and conversion<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Client satisfaction and stakeholder feedback<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Operational KPI achievement<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Quality and compliance scores<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Team engagement and retention<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Profitability and margin performance<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Business continuity and delivery performance<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Qualifications<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>5&#43; years of experience in B2B sales, account management, business operations, or related commercial roles.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>3&#43; years of people leadership experience within sales, operations, customer success, or client services environments.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Proven experience managing sales teams and operational delivery simultaneously.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong understanding of Channel, Supplies, and Transactional Sales business models.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience with forecasting, pipeline management, business planning, and performance management.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Demonstrated ability to manage senior client relationships and executive stakeholders.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong analytical, problem-solving, and decision-making skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience working in a technology, IT, managed services, or BPO environment is highly preferred.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Technical Skills<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>CRM platforms and sales management tools<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Power BI and reporting solutions<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Suite<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Forecasting and business planning tools<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Performance management and operational governance methodologies<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Languages<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>English C1\/C2 <\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Czech C1\/C2 is preferred<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Additional European languages are considered an advantage<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Please note that this is a fixed term contract role.<\/span><\/span><\/span><\/b><\/p><p><\/p><p><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1745383\",\"location\":\"Prague\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-09T00:05:25.514+08:00\",\"created_at\":\"2026-07-08T22:04:41.036+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Sales---Operations-Manager_R1745383\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B 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Bilingual R1745353\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Vasco WP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p><\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender y gestionar por correo electr\u00f3nico las consultas de primer nivel de los usuarios recibidas a trav\u00e9s de la APP del cliente\u00a0<br \/>- Registrar los detalles de los contactos en los sistemas de gesti\u00f3n de contacto para proporcionar una respuesta y una resoluci\u00f3n dentro del SLA\u00a0<br \/>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa:\u00a0\u00a0<\/p><p>- Tienes un nivel biling\u00fce de vasco y de castellano<br \/>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas preferentemente\u00a0<br \/>- Eres una persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<br \/>- Tienes empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<br \/>- Eres responsable y cuentas con buenas dotes comunicativas y organizativas.<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p><\/p><p>- Contrato temporal\u00a0 de 39h con horario rotativo de lunes a domingo de 8:00 a 17:00 o de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona o Malaga<br \/>- Salario: 19,600 euros brutos &#43; hasta 1,200 euros brutos en bonus al a\u00f1o\u00a0 \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0 \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0\u00a0<\/b><\/p><p><\/p><p><b>En Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0\u00a0<\/i><\/p>\",\"ats_external_id\":\"R1745353\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-13T12:04:46.808+02:00\",\"created_at\":\"2026-07-08T16:04:53.380+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Wallapop - WHSBTSPAIN291\",\"reference_id\":\"WHSBTSPAIN291\",\"custom_reference_id\":\"WHSBTSPAIN291\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mirela.lusa@concentrix.com\"},\"first_name\":\"Mirela Lusa Barbosa (102541318)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745353\",\"wid\":\"61545b74f94e1018eefa9319852c0000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Vasco WP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1494\",\"campaign_id\":\"812\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1745366\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Gallego y Espa\u00f1ol - Onsite - WP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Barcelona o Malaga (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0\u00a0<\/b><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/p><p>\u00a0\u00a0<\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender y gestionar por correo electr\u00f3nico las consultas de primer nivel de los usuarios recibidas a trav\u00e9s de la APP del cliente\u00a0<\/p><p>- Registrar los detalles de los contactos en los sistemas de gesti\u00f3n de contacto para proporcionar una respuesta y una resoluci\u00f3n dentro del SLA\u00a0<\/p><p>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Tienes un nivel biling\u00fce de gallego y avanzado de castellano, ingl\u00e9s avanzado es un plus<\/p><p>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas preferentemente\u00a0<\/p><p>- Eres una persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<\/p><p>- Tienes empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<\/p><p>- Eres responsable y cuentas con buenas dotes comunicativas y organizativas.<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p><\/p><p>- Contrato temporal\u00a0de 39h con fecha de comienzo desde 07\/09\/2026 hasta el 07\/03\/2027<\/p><p>- Horario rotativo de lunes a domingo entre las 08:00 y las 17:00 o las 11:00 y las 20:00<\/p><p>- Oficina en una ubicaci\u00f3n excelente en Barcelona o Malaga<\/p><p>- Salario: 19.623,94 euros brutos &#43; hasta 2.400 euros brutos en bonus al a\u00f1o\u00a0 \u00a0<\/p><p>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0 \u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0\u00a0<\/b><\/p><p><\/p><p><b>En Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0\u00a0<\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0\u00a0<\/i><\/p><p><span>R1745366<\/span><\/p>\",\"ats_external_id\":\"R1745366\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-13T01:59:08.727+02:00\",\"created_at\":\"2026-07-08T16:04:52.836+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong><em>MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY<\/em><\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>&nbsp;<\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote&nbsp;Technical Support Representative position at Concentrix is just the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote&nbsp;Customer Service \/ Tech Support Rep (Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE&nbsp;Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a&nbsp;Customer Service \/ Tech Support Rep (Bilingual: English \/ Spanish) working from home, you will:<\/p><ul><li><p>Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support<\/p><\/li><li><p>Provide inbound customer support using a call flow guide in the customer's preferred language<\/p><\/li><li><p>Resolve technical issues related to hardware, software, and client products<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Be an amazing problem-solver<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and\/or MacOS, or comparable technology is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our&nbsp;Customer Service \/ Tech Support Rep (Bilingual: English \/ Spanish) (Remote) role include:<\/p><ul><li><p>The ability to read, write and speak fluently both Spanish and English<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>Strong focus on building customer relationships<\/p><\/li><li><p>Comfortable using and explaining technology<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking with strong problem solving skills<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong problem-solving skills with the ability to ask probing questions to come to a resolution<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer will be provided<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>&nbsp;<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary for this position is $18.31\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Full time, paid classroom and on the job training<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-12fcf5193798b772\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-07-15T14:30:14.476Z\",\"created_at\":\"2026-07-08T15:40:43.147Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/8YJJKK4NC0MCB52P8REM9KHGEFZBAJMY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/8YJJKK4NC0MCB52P8REM9KHGEFZBAJMY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"873\",\"campaign_id\":\"21734\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1745193\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Security Architect - Azure - Italian\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>Concentrix is seeking an experienced <b>Cloud Security Architect (CSA)<\/b> specializing in <b>Microsoft 365 Security, Identity, Compliance, and Data Protection<\/b> to lead enterprise security transformation initiatives for strategic customers.<\/span><\/p><p><span>The ideal candidate will serve as a trusted technical advisor, helping organizations adopt and optimize <b>Microsoft 365 E5 Security &amp; Compliance workloads<\/b>, modernize identity management through <b>Microsoft Entra ID<\/b>, and implement advanced governance, compliance, and information protection solutions using <b>Microsoft Purview<\/b>.<\/span><\/p><p><span><b>Technology Focus:<\/b> Microsoft 365 E5, Microsoft Entra ID, Microsoft Purview, Microsoft Defender XDR, Compliance &amp; Data Security<\/span><\/p><p><span>\u00a0<\/span><\/p><h1><span>Key Responsibilities<\/span><\/h1><h2><span>Microsoft 365 Security Strategy &amp; Architecture<\/span><\/h2><ul><li><span>Design enterprise-scale Microsoft 365 Security architectures.<\/span><\/li><li><span>Lead security modernization initiatives aligned with Zero Trust principles.<\/span><\/li><li><span>Conduct architecture reviews, security assessments, and risk analysis workshops.<\/span><\/li><li><span>Develop security roadmaps and transformation strategies.<\/span><\/li><li><span>Drive adoption of Microsoft 365 E5 Security and Compliance capabilities.<\/span><\/li><\/ul><h2><span>Identity &amp; Access Management (Entra ID)<\/span><\/h2><ul><li><span>Design and implement Microsoft Entra ID solutions.<\/span><\/li><li><span>Architect hybrid identity environments integrating Active Directory and Entra ID.<\/span><\/li><li><span>Implement: <\/span><ul><li><span>Conditional Access<\/span><\/li><li><span>Multi-Factor Authentication (MFA)<\/span><\/li><li><span>Identity Protection<\/span><\/li><li><span>Privileged Identity Management (PIM)<\/span><\/li><li><span>Identity Governance<\/span><\/li><li><span>Access Reviews<\/span><\/li><li><span>Lifecycle Workflows<\/span><\/li><\/ul><\/li><li><span>Lead identity security and modernization programs.<\/span><\/li><li><span>Support customers in moving toward passwordless authentication strategies.<\/span><\/li><\/ul><h2><span>Microsoft Purview \u2013 Data Security &amp; Compliance<\/span><\/h2><p><span>Lead implementation and adoption of:<\/span><\/p><h3><span>Information Protection<\/span><\/h3><ul><li><span>Sensitivity Labels<\/span><\/li><li><span>Auto-labeling<\/span><\/li><li><span>Encryption Policies<\/span><\/li><li><span>Rights Management<\/span><\/li><\/ul><h3><span>Data Loss Prevention (DLP)<\/span><\/h3><ul><li><span>Endpoint DLP<\/span><\/li><li><span>Exchange DLP<\/span><\/li><li><span>Teams DLP<\/span><\/li><li><span>SharePoint &amp; OneDrive DLP<\/span><\/li><\/ul><h3><span>Data Governance<\/span><\/h3><ul><li><span>Data Lifecycle Management<\/span><\/li><li><span>Records Management<\/span><\/li><li><span>Retention Policies<\/span><\/li><li><span>Retention Labels<\/span><\/li><\/ul><h3><span>Risk &amp; Insider Protection<\/span><\/h3><ul><li><span>Insider Risk Management<\/span><\/li><li><span>Adaptive Protection<\/span><\/li><li><span>Communication Compliance<\/span><\/li><li><span>Risk Mitigation Programs<\/span><\/li><\/ul><h3><span>Compliance Management<\/span><\/h3><ul><li><span>Compliance Manager<\/span><\/li><li><span>Regulatory Assessments<\/span><\/li><li><span>Audit Programs<\/span><\/li><li><span>Evidence Collection Frameworks<\/span><\/li><\/ul><h3><span>eDiscovery &amp; 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Respond appropriately to customers\u2019 requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained \u00a0<br \/>- Escalate potential service issues\u00a0<br \/>- Liaise with Supervisors\/ Mentors on specific projects where requested\u00a0<\/p><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Swedish and advanced in English<br \/>- Have previous experience in a similar position and industry\u00a0<br \/>- Have basic sales skills, upselling and cross-selling\u00a0<br \/>- Are in good disposition to work in a customer service environment\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time, 39 hours\/week, permanent contract: Monday - Friday 09:00 - 18:00\u00a0<br \/>- Salary 20.000 euros gross\/year &#43; up to 1.500 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1745233\u00a0<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1745233\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"part_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-15T01:59:12.681+02:00\",\"created_at\":\"2026-07-08T12:05:39.451+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Refurbed - WHSBTSPAIN204\",\"reference_id\":\"WHSBTSPAIN204\",\"custom_reference_id\":\"WHSBTSPAIN204\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc980fd8b2c380000\",\"descriptor\":\"W0ZMNZ P_Sbt_Spain_Refurbed_The Nest\",\"reference_id\":\"W0ZMNZ\",\"custom_reference_id\":\"W0ZMNZ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caitlin.crayford@concentrix.com\"},\"first_name\":\"Caitlin Renee Crayford (102540172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745233\",\"wid\":\"d062b509e3c71018e05ebcfc5ca50000\",\"descriptor\":\"Customer Service Representative (Swedish - Speaking) - On Site - TR02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1496\",\"campaign_id\":\"807\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1745229\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian-speaking) - On-site - IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Fashion Support Consultant in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in Fashion.\u00a0\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Fashion Support Consultant<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Italian plus an advanced level English\u00a0or Spanish<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>It will be a plus if you have:<\/b>\u00a0<br \/>\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- 39 hours\/week contract: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary 19623 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0\u00a0<br \/><span>R1745229<\/span><\/p>\",\"ats_external_id\":\"R1745229\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-13T12:04:47.438+02:00\",\"created_at\":\"2026-07-08T12:05:38.954+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"vanessa.fernandez1@concentrix.com\"},\"first_name\":\"Fernandez Zabala, Vanessa Carolina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540393\",\"wid\":\"da7d7d2449a210103e0deb4bbf3f0001\",\"descriptor\":\"Vanessa Carolina Fernandez Zabala (102540393)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379361\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site---IN02_R1745229\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site---IN02_R1745229\/apply\",\"job_requisition_id\":\"R1745229\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745229\",\"wid\":\"aec30745eb631018df68f4ddd1200000\",\"descriptor\":\"Fashion Support Consultant (Italian-speaking) - On-site - IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1599\",\"campaign_id\":\"1008\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Ikea \/ German \/ French\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) - schwedischer Einrichtungskonzern - Deutsch \/ Deutsch-Franz\u00f6sisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Deutschsprachiger oder Deutsch-Franz\u00f6sischer Support!\",\"long_description\":\"<p><strong>Power&nbsp;your&nbsp;game-changing&nbsp;career&nbsp;<\/strong><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du suchst einen Job, der zu dir und deinem Leben passt?<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fDann ist diese Stelle genau das Richtige f&uuml;r dich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenberater (m\/w\/d) f&uuml;r einen schwedischen Einrichtungskonzern<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fbist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Und zwar mit folgenden Rahmenbedingungen:<br \/><\/span><\/strong><span data-contrast=\\\"none\\\">Start zum 17.08.2026 | Pensum ab 50% | Standort Wallisellen ZH - hybrid-Modell m&ouml;glich | <\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr | Supportsprachen: Deutsch oder Deutsch-Franz&ouml;sisch und Schweizerdeutsch | Inbound | befristet bis 31.12.2026 - mit Option auf Verl&auml;ngerung<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Das l&auml;sst sich mit deinem Alltag vereinbaren?\u202fPerfekt!\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places&nbsp;to&nbsp;Work&ldquo; sind der Beweis daf&uuml;r.<\/span>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Deine Aufgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicemitarbeiter (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fin unserem Team wirst du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Kundenanfragen und -w&uuml;nsche bearbeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fund je nach Bedarf und Situation darauf reagieren.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">&Uuml;ber unterschiedliche Kan&auml;le (z.B. per\u202fTelefon oder per Mail) mit den Kunden kommunizieren, um ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">optimales Kundenerlebnis<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fzu gew&auml;hrleisten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Dich mit unterschiedlichen Anliegen des Kunden im Bereich\u202f<\/span><strong><span data-contrast=\\\"none\\\">M&ouml;bel und Einrichtung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fauseinandersetzen und bei\u202f<\/span><strong><span data-contrast=\\\"none\\\">Reklamationen<\/span><\/strong><span data-contrast=\\\"none\\\">\u202feine passende L&ouml;sung anbieten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Individuelle Produktberatung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern&nbsp;<\/span><span data-contrast=\\\"auto\\\">echte&nbsp;<\/span><span data-contrast=\\\"none\\\">Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<\/span><strong><span data-contrast=\\\"none\\\">in der Kundendatenbank dokumentieren<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<br \/><\/span><strong><span data-contrast=\\\"none\\\">Dein Profil<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;passt perfekt zu dir, wenn du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die folgenden Anforderungen&nbsp;erf&uuml;llst:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Du hast sehr gute Deutsch- oder Franz&ouml;sischkenntnisse<\/span><\/strong><strong><span data-contrast=\\\"none\\\">\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in Wort und Schrift.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Du sprichst\u202f<\/span><strong><span data-contrast=\\\"none\\\">Schweizerdeutsch<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eine starke\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kunden- und Serviceorientierung&nbsp;hast<\/span><\/strong><span data-contrast=\\\"none\\\">, die es dir erm&ouml;glicht, Kundenbed&uuml;rfnisse zu erkennen und gezielt zu erf&uuml;llen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicezeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f(<\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr)<\/span><strong><span data-contrast=\\\"none\\\">\u202fflexibel abdecken\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">kannst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Motiviert&nbsp;bist, deine Ziele zu erreichen\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und den Erfolg&nbsp;<\/span><span data-contrast=\\\"auto\\\">deines&nbsp;<\/span><span data-contrast=\\\"none\\\">Unternehmens aktiv mitzugestalten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Selbstst&auml;ndig und im Team erfolgreich arbeitest.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">Idealerweise hast du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"187\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Bereits Erfahrung im\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenservice,&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">im Detailhandel, <\/span><\/strong><strong><span data-contrast=\\\"none\\\">in der Kundenberatung, als Servicekraft in der Gastronomie oder im Hotelgewerbe.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fAuch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Unsere Benefits<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Du verdienst ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen\u202f<\/span><strong><span data-contrast=\\\"none\\\">attraktiven Verkaufspr&auml;mien.<\/span><\/strong><\/li>\\n<li><span data-contrast=\\\"none\\\">Wir bieten dir ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">hybrides Arbeitsmodell<\/span><\/strong><span data-contrast=\\\"none\\\">: Nach der Einarbeitung kannst du nach Absprache bis zu 50% mobil von zu Hause aus arbeiten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Zus&auml;tzlich erh&auml;ltst du&nbsp;<\/span><span data-contrast=\\\"auto\\\">regelm&auml;ssige\u202f<\/span><strong><span data-contrast=\\\"none\\\">Coachings, Fresh-Ups&nbsp;und Aufbautrainings<\/span><\/strong><span data-contrast=\\\"none\\\">, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir legen viel Wert auf interne\u202f<strong><span data-contrast=\\\"none\\\">Weiterbildungs- und Karrierem&ouml;glichkeiten\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und das sogar weltweit.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir bieten ein\u202f<strong><span data-contrast=\\\"none\\\">modernes und angenehmes Arbeitsumfeld\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in einem motivierten Team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Eine Vielzahl an\u202f<strong><span data-contrast=\\\"none\\\">Mitarbeiter-Rabatten<\/span><\/strong><span data-contrast=\\\"none\\\">, speziell von&nbsp;Concentrix&nbsp;mit namhaften Partnern verhandelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Du willst mit uns durchstarten?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.\u202f<\/span><strong><span data-contrast=\\\"none\\\">Bewirb dich noch heute<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f&uuml;ber unser Online-Formular und finde heraus, warum&nbsp;Concentrix&nbsp;f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du hast noch Fragen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Dein zuk&uuml;nftiger Arbeitsort<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;Schweiz AG\u202f<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">Richtistrasse&nbsp;5, CH-8304 Wallisellen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix\u202fsetzt sich f&uuml;r Chancengleichheit ein\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Arbeitserlaubnis\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Gem&auml;ss schweizerischem Recht werden f&uuml;r diese 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Concentrix is seeking an experienced\u00a0<b>Cloud Solution Architect (CSA)<\/b>\u00a0specializing in\u00a0<b>Power Platform and Microsoft 365 Copilot solutions<\/b>\u00a0to drive AI-powered business transformation for enterprise customers.<\/p><p>The successful candidate will act as a trusted technical advisor, helping organizations modernize business processes, automate workflows, build low-code applications, and unlock business value through Microsoft AI technologies including\u00a0<b>Microsoft 365 Copilot, Copilot Chat, Copilot Studio Agents, and Copilot Extensibility solutions<\/b>.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Power Platform Architecture &amp; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly skilled <b>Senior Quality Assurance Engineer (Senior SDET) <\/b>to lead automation quality efforts for our real-time Voice Translate platform. In this senior individual contributor role, you will design and evolve scalable automated test solutions across backend services, frontend, widget, and API\/integration layers while helping shape quality strategy, release readiness, and production confidence. 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);border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-600 post-600 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-599\" alt=\"Bilal, Mened\u017cer Operacji (Turcja)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Mened\u017cer Operacji (Turcja)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Rozpocz\u0105\u0142em prac\u0119 w naszej firmie jako przedstawiciel klienta w lutym 2021 roku. W tym samym roku otrzyma\u0142em swoj\u0105 pierwsz\u0105 promocj\u0119 na asystenta specjalisty ds. jako\u015bci. W 2022 roku zosta\u0142em liderem zespo\u0142u, w 2023 roku mened\u017cerem operacyjnym, a w 2024 roku awansowa\u0142em na starszego mened\u017cera operacyjnego. Pow\u00f3d, dla kt\u00f3rego dziel\u0119 si\u0119 moj\u0105 drog\u0105 zawodow\u0105, to podkre\u015blenie unikalnych mo\u017cliwo\u015bci kariery, jakie oferuje nasza firma. Dzi\u0119ki ci\u0105g\u0142emu wsparciu mojego mened\u017cera mia\u0142em okazj\u0119 rozwija\u0107 si\u0119 zar\u00f3wno zawodowo, jak i osobi\u015bcie.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-634 post-634 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-633\" alt=\"Nisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Doradca ds. Moderacji Tre\u015bci (Jordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Podczas mojej pracy w Concentrix doskonali\u0142am umiej\u0119tno\u015bci analityczne i rozwi\u0105zywania problem\u00f3w, co umo\u017cliwia mi efektywne radzenie sobie ze z\u0142o\u017conymi zadaniami moderacji tre\u015bci. Moje umiej\u0119tno\u015bci komunikacyjne r\u00f3wnie\u017c si\u0119 rozwin\u0119\u0142y, co pozwala mi skuteczniej wsp\u00f3\u0142pracowa\u0107 z zespo\u0142em i udziela\u0107 ja\u015bniejszych informacji zwrotnych. Dodatkowo, wykszta\u0142ci\u0142am dba\u0142o\u015b\u0107 o szczeg\u00f3\u0142y, co zapewnia, \u017ce nasze tre\u015bci spe\u0142niaj\u0105 najwy\u017csze standardy dok\u0142adno\u015bci i jako\u015bci.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-668 post-668 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-667\" alt=\"Eneas, Lider Zespo\u0142u (Brazylia)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Lider Zespo\u0142u (Brazylia)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Dla mnie praca w Concentrix jest bardzo satysfakcjonuj\u0105ca. To miejsce, w kt\u00f3rym rozwin\u0105\u0142em si\u0119 zawodowo, buduj\u0105c karier\u0119, w kt\u00f3rej ju\u017c trzy razy si\u0119 rozwija\u0142em, i czuj\u0119, \u017ce mog\u0119 rosn\u0105\u0107 dalej. Wierz w sw\u00f3j potencja\u0142 i d\u0105\u017c do swoich cel\u00f3w, poniewa\u017c tutaj mo\u017cesz si\u0119 rozwija\u0107. Uwielbiam pracowa\u0107 w Concentrix. Jedno s\u0142owo, kt\u00f3re definiuje Concentrix, to okazja.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/pl\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Dlaczego warto do\u0142\u0105czy\u0107 do Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>praca dla&nbsp;rodzic\u00f3w dla&nbsp;student\u00f3w z&nbsp;domu za&nbsp;granic\u0105 dla&nbsp;lider\u00f3w dla&nbsp;odkrywc\u00f3w dla&nbsp;wszystkich LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam OG\u0141OSZENIE: ostrze\u017cenie o oszustwach rekrutacyjnychZrozumienie naszego procesu rekrutacji jest niezb\u0119dne, aby uchroni\u0107 si\u0119 przed oszustwami internetowymi, kt\u00f3rych jest coraz wi\u0119cej. Po\u015bwi\u0119\u0107 chwil\u0119 na zapoznanie si\u0119 z naszym procesem rekrutacji, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":205,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-896","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Praca w Concentrix \u2013 oferty pracy w dziale obs\u0142ugi klienta<\/title>\n<meta name=\"description\" content=\"Szukasz pracy w dziale obs\u0142ugi klienta? Zobacz nasze oferty i aplikuj online, aby do\u0142\u0105czy\u0107 do Concentrix\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobs.concentrix.com\/pl\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Praca w Concentrix \u2013 oferty pracy w dziale obs\u0142ugi klienta\" \/>\n<meta property=\"og:description\" content=\"Szukasz pracy w dziale obs\u0142ugi klienta? 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