{"id":939,"date":"2025-12-01T06:35:18","date_gmt":"2025-12-01T11:35:18","guid":{"rendered":"https:\/\/jobs.concentrix.com\/praca\/"},"modified":"2026-02-20T13:53:41","modified_gmt":"2026-02-20T18:53:41","slug":"job-search","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/pl\/job-search\/","title":{"rendered":"Szukaj i aplikuj"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"939\" class=\"elementor elementor-939 elementor-99\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88e9229 e-flex e-con-boxed e-con e-parent\" data-id=\"88e9229\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9136b14 e-con-full e-flex e-con e-child\" data-id=\"9136b14\" data-element_type=\"container\" 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class=\"jdq-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <circle cx=\"11\" cy=\"11\" r=\"8\"><\/circle>\n                        <path d=\"m21 21-4.35-4.35\"><\/path>\n                    <\/svg>\n                <\/div>\n\n                <div class=\"jdq-country-select-wrapper\">\n                    <select class=\"jdq-country-select\" aria-label=\"Filtruj wed\u0142ug Lokalizacja\">\n                        <option value=\"\">Wszystkie kraje<\/option>\n                    <\/select>\n                <\/div>\n            <\/div>\n\n            <!-- Row 2: Filter Pills + Clear All + Work From Home Toggle -->\n            <div class=\"jdq-filters-row\">\n                <div class=\"jdq-filter-pills-container\">\n                    <!-- Pills will be added dynamically by JavaScript -->\n                <\/div>\n                <button class=\"jdq-clear-all\" style=\"display: none;\">Wyczy\u015b\u0107 wszystko<\/button>\n                <label class=\"jdq-toggle-label\">\n                    <input type=\"checkbox\" class=\"jdq-wah-toggle\">\n                    <span class=\"jdq-toggle-slider\"><\/span>\n                    <span class=\"jdq-toggle-text\">Tylko praca zdalna<\/span>\n                <\/label>\n            <\/div>\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <h2 class=\"jdq-results-title\">\n                    Wyniki wyszukiwania <span class=\"jdq-results-count\">(0 dost\u0119pne oferty pracy)<\/span>\n                <\/h2>\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 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class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtruj wed\u0142ug<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">J\u0119zyk<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Wszystkie j\u0119zyki<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                       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Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                         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San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1631\",\"descriptor\":\"Manager I, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374361\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Quality-Manager_R1729658\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Quality-Manager_R1729658\/apply\",\"job_requisition_id\":\"R1729658\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1729658\",\"wid\":\"323428fd2a59100d7d3e6c1828330000\",\"descriptor\":\"Quality Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 8&#43; Years of Experience (with at least 3 years of Progressive Mgmt. Experience) preferred<\/li><li>Demonstrated ability to comprehend, analyze, and interpret.<\/li><li>Solid understanding of the organization&#39;s business operations and industry.<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team.<\/li><li>Excellent attention to detail.<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement.<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees.<\/li><li>Demonstrated ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated business acumen.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"74\",\"campaign_id\":\"81\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Partner Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong><u>Job Type:<\/u><\/strong><strong>&nbsp;&nbsp;Full-Time<\/strong>&nbsp;<\/p>\\n<p><strong><u>Location<\/u><\/strong><strong>:<\/strong>&nbsp;<strong>Kingston<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU?<\/strong><\/p>\\n<ul>\\n<li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with&nbsp;<\/li>\\n<li>Endless career opportunities and clear paths for career development&nbsp;<\/li>\\n<li>A competitive salary&nbsp;<\/li>\\n<li>Inclusive perks and benefits&nbsp;<\/li>\\n<li>Opportunity for monthly performance incentives&nbsp;<\/li>\\n<li>Monthly engagement activities<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WANT MATTERS TO US<\/strong><\/p>\\n<p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people&rsquo;s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p>\\n<p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.&nbsp;We are looking for customer service experts<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT WOULD YOU BRING TO OUR TEAM?<\/strong><\/p>\\n<p>Your passion for doing good for other people will help you bond with your customers and your team.&nbsp;You will actively listen and troubleshoot to provide a great customer experience. Your&nbsp;attention to detail, ability to think outside the box, excellent communication, and passion&nbsp;will help you excel in this role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>TO BECOME A PART OF OUR TEAM:<\/strong><\/p>\\n<p>No BPO experience required, but is a plus<\/p>\\n<p>At least 3 CXC subjects to include English Language and Mathematics<\/p>\\n<p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p>\\n<p>A clean criminal background<\/p>\\n<p>Courteous with strong customer service orientation<\/p>\\n<p>Strong computer navigation skills and PC Knowledge<\/p>\\n<p>Ability to effectively communicate, both written and verbally<\/p>\\n<p>Dependable with strong attention to detail<\/p>\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>Ability to work as a team member, as well as independently<\/p>\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CALL US HOME:<\/strong><\/p>\\n<p>If you find yourself smiling right now and this feels like the perfect next step in your&nbsp;career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world&rsquo;s best brands and their customers. We&rsquo;re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p>\\n<p>&nbsp;<\/p>\\n<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Learn more:<\/strong><\/p>\\n<p><strong>Concentrix<\/strong>\u202fon Facebook |\u202f<strong>Concentrix&nbsp;<\/strong>on Instagram |\u202f<strong>www.concentrix.com<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1711673\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T22:25:59.750-04:00\",\"created_at\":\"2026-05-31T22:24:19.964-04:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/MS-Partner-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711673\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/MS-Partner-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711673\/apply\",\"job_requisition_id\":\"R1711673\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711673\",\"wid\":\"597f6e148014101911c63ad6f2640000\",\"descriptor\":\"MS Partner Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"61\",\"campaign_id\":\"1018\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente T\u00e9cnico\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664890\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T21:22:14.539-05:00\",\"created_at\":\"2026-05-31T21:21:09.059-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\/apply\",\"job_requisition_id\":\"R1664890\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664890\",\"wid\":\"3ad757a94a3c1028badc6630b57e0000\",\"descriptor\":\"R1664890 El Salvador Tech Support ES (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},{\"email\":{\"wid\":\"948f28bd9ca6102f620edd62d5520000\",\"address\":\"alicia.fuentes@concentrix.com\"},\"last_name\":\"Fuentes Funes\",\"first_name\":\"Alicia\"},{\"email\":{\"wid\":\"d78c06335c02010df30437b3ad28f870\",\"address\":\"anaruth.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Ana\"},{\"email\":{\"wid\":\"503c1c93fa00102f5a3bd0cd5b9c0004\",\"address\":\"dolly.aguilar@concentrix.com\"},\"last_name\":\"Aguilar\",\"first_name\":\"Dolly\"},{\"email\":{\"wid\":\"060de63492601016508637d13c3c0002\",\"address\":\"fatima.henriquez@concentrix.com\"},\"last_name\":\"Henriquez\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"415168b1c411102f5b43cc5cfcb10003\",\"address\":\"gabriela.galeas@concentrix.com\"},\"last_name\":\"Galeas Linares\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"8b29d31fec2e100b7b92b5f0b9310000\",\"address\":\"julio.romero@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Julio\"},{\"email\":{\"wid\":\"ba307e7c913b1016dfe779ac7ee80002\",\"address\":\"katerin.rivas@concentrix.com\"},\"last_name\":\"Rivas\",\"first_name\":\"Katerin\"},{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},{\"email\":{\"wid\":\"882580c7343b0185894ef88a380826f6\",\"address\":\"marcela.cruz1@concentrix.com\"},\"last_name\":\"Cruz\",\"first_name\":\"Marcela\"},{\"email\":{\"wid\":\"fa68297fddb0101b3d3bbfc449870005\",\"address\":\"karlarebeca.coto@concentrix.com\"},\"last_name\":\"Coto\",\"first_name\":\"Rebeca\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"113\",\"campaign_id\":\"357\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Merida\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"4137891462\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T20:28:56.067-06:00\",\"created_at\":\"2026-05-31T20:27:03.041-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338832\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\/apply\",\"job_requisition_id\":\"R1664966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664966\",\"wid\":\"534b56b3f6e710295e509b65b0520000\",\"descriptor\":\"R1664966 Customer Service Agents - Espa\u00f1ol  - M\u00e9rida (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},{\"email\":{\"wid\":\"1e1d9de0651f100b996a980397b00003\",\"address\":\"lidia.beltran@concentrix.com\"},\"last_name\":\"Beltran\",\"first_name\":\"Carolina\"},{\"email\":{\"wid\":\"b4f1b63af79f1015a637b0f816650000\",\"address\":\"davidelian.sulub@concentrix.com\"},\"last_name\":\"Sulub\",\"first_name\":\"David Elian\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"67\",\"campaign_id\":\"56\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Client-Facing Advisor\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664415\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T23:38:13.145-06:00\",\"created_at\":\"2026-05-31T20:22:58.022-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"22566b1083db100db9428d2ea1ae0001\",\"address\":\"natalieanneliz.mendez@concentrix.com\"},\"last_name\":\"Mendez\",\"first_name\":\"Natalie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338599\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Client-facing-Advisor-ENG_R1664415\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Client-facing-Advisor-ENG_R1664415\/apply\",\"job_requisition_id\":\"R1664415\"}],\"organizations\":[{\"wid\":\"1651d1eb6cfd100e6bf989b95d040000\",\"descriptor\":\"W0ZYA2 Att Mobility Cricket Voice\",\"reference_id\":\"W0ZYA2\",\"custom_reference_id\":\"W0ZYA2\"},{\"wid\":\"ea17deeb40a4100de4f59d74a5ce0000\",\"descriptor\":\"24972 - ATT - 980007325\",\"reference_id\":\"980007325\",\"custom_reference_id\":\"980007325\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4f06c95215ea101655b282a32d7d0002\",\"address\":\"susana.arevalo@concentrix.com\"},\"last_name\":\"Arevalo Hernandez\",\"first_name\":\"Susana\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664415\",\"wid\":\"5920128774c7102853263cc1344e0001\",\"descriptor\":\"R1664415 Client-facing Advisor ENG (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"22566b1083db100db9428d2ea1ae0001\",\"address\":\"natalieanneliz.mendez@concentrix.com\"},\"last_name\":\"Mendez\",\"first_name\":\"Natalie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-guatemala\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"57\",\"campaign_id\":\"407\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jose\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T22:05:54.241-06:00\",\"created_at\":\"2026-05-31T20:17:19.397-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601a7ec255df8131ae5e4\",\"address\":\"vielka.rojascastro@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Vielka\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\/apply\",\"job_requisition_id\":\"R1694446\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01ddc5b73584001979ef\",\"address\":\"michael.calderon@concentrix.com\"},\"last_name\":\"Calderon Jimenez\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694446\",\"wid\":\"7c30cc32956910078f832b46aad90000\",\"descriptor\":\"R1694446 Customer Service Agent CR All Jobs 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601a7ec255df8131ae5e4\",\"address\":\"vielka.rojascastro@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Vielka\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"883\",\"campaign_id\":\"19627\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1735090\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full Stack Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for a highly skilled Java Full Stack Developer with strong DevOps experience to join our Observability Team in Omaha, NE. In this onsite role, you will be responsible for codebase and UI maintenance, supporting observability-focused solutions, and helping drive high-quality, reliable application performance across the environment.<\/p><p><\/p><p>You\u2019ll bring deep expertise in Core Java\/J2EE, Angular, Spring Boot, and REST APIs, along with knowledge of GitHub workflow, monitoring assets, and observability tools. This is an exciting opportunity for someone who thrives in a collaborative, fast-paced environment and is passionate about building, maintaining, and improving modern applications with a first-time-right mindset.<\/p><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Support the Observability Team with application development, enhancement, and maintenance activities<\/li><li>Maintain and improve the existing codebase to ensure performance, scalability, and reliability<\/li><li>Perform UI maintenance and development using Angular to deliver intuitive and effective user experiences<\/li><li>Build, enhance, and support backend services using Java, Spring Boot, and REST APIs<\/li><li>Work closely with DevOps and engineering teams to support deployment workflows and operational readiness<\/li><li>Use observability and monitoring tools to assess system health, troubleshoot issues, and improve visibility across applications<\/li><li>Manage and contribute to GitHub-based workflows, including branching, pull requests, and version control best practices<\/li><li>Review code to drive high-quality deliverables and promote engineering excellence<\/li><li>Create and maintain monitoring assets that support proactive issue detection and operational efficiency<\/li><li>Troubleshoot production and non-production issues with strong analytical and problem-solving skills<\/li><li>Collaborate within Agile teams to deliver features and enhancements effectively<\/li><li>Contribute to a culture focused on zero defects, operational stability, and continuous improvement<\/li><\/ul><h2>Your qualifications<\/h2><p>We embrace our gamechangers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have strong experience as a Java Full Stack Developer<\/li><li>Bring very strong Core Java \/ J2EE fundamentals<\/li><li>Have hands-on experience with Angular UI development<\/li><li>Are proficient in Spring Boot and REST API development<\/li><li>Have DevOps experience and understand modern development and deployment workflows<\/li><li>Possess knowledge of observability tools and monitoring assets<\/li><li>Have experience working with GitHub workflow and source control best practices<\/li><li>Demonstrate strong scripting skills<\/li><li>Bring excellent analytical skills and proven problem-solving ability<\/li><li>Are capable of conducting code reviews to improve quality and maintainability<\/li><li>Have strong verbal and written communication skills<\/li><li>Are comfortable working in an onsite environment in Omaha, Nebraska<\/li><li>Bring a quality-first mindset with a track record of delivering projects accurately and with minimal production defects<\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li>Have experience with Open Telemetry<\/li><li>Have working knowledge of Oracle<\/li><li>Are comfortable working in Linux environments<\/li><li>Have experience with integration testing<\/li><li>Bring knowledge of TSDB<\/li><li>Have experience with Neo4j<\/li><li>Have worked with messaging services such as Kafka<\/li><li>Have exposure to web services<\/li><li>Understand Agile development methodologies<\/li><\/ul><h2><\/h2><p><b>#LI-Onsite; Omaha Ne <\/b><\/p><p><\/p><p><\/p><p>The base salary range for this position is $92.250-$ 99.000 USD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 6\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b> The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity <\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 <b>English<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/p><p>\u00b7 <b>Spanish<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/p><p><\/p><p><b>Accommodation <\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. 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At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T19:59:09.832-04:00\",\"created_at\":\"2026-05-29T17:59:23.174-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota D.C.\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"146\",\"campaign_id\":\"1792\",\"campaign_title\":\"R1735012 (Vendor) Remote Licensed P&amp;C Insurance Sales Agent\",\"campaign_type\":\"job_application\",\"job_title\":\"Remote Licensed PandC Insurance Sales Agent\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Licensed Insurance- Sales Agent,\u00a0 P&C (Remote) works from home and engages with customers through inbound and outbound calls and\/or online Join our award-winning \u201cOne Concentrix\u201d team as a Remote Licensed P&C Insurance Sales Agent! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div>\\n<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with no current appointments **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\"&nbsp;<\/strong>awards&nbsp;every year? Then a remote Licensed Property &amp; Casualty Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a remote Licensed Property &amp; Casualty Insurance Sales Agent, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training, technologies, and continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<p>As a Licensed P&amp;C Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<ul>\\n<li>Provide custom quotes for home, auto, renters, and personal umbrella polices with a goal of converting at least 20% of your calls into a sale. This is not a service role and will not being doing any servicing of existing customers. You will be working with inbound calls but may follow up with outbound calls occasionally.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property &amp; Casualty Insurance Sales&nbsp;Agent (Remote) role include:&nbsp;<\/p>\\n<ul>\\n<li>1+ years of sales experience (P&amp;C Insurance related sales experienced highly preferred)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance (no current appointments preferred)<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States with a valid U.S. residential address<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<ul>\\n<li>The base salary for this position is $18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.<\/li>\\n<li>Shift differential bonus for hours worked after 6pm Eastern and on Saturdays.&nbsp;<\/li>\\n<li>Additional incentives based on items sold, achievement of goals, top performer bonus, etc.<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting&nbsp;<a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click&nbsp;<\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1735012\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-31T18:59:07.101-05:00\",\"created_at\":\"2026-05-29T13:02:07.804-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzky?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a8701a2d836755c0719f3a6\",\"address\":\"nakia.riddick@concentrix.com\"},\"last_name\":\"Riddick\",\"first_name\":\"Nakia\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"wid\":\"f9af6d72609801622388bfa34f066edd\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374222\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/XMLNAME--Vendor--Remote-Licensed-P-C-Insurance-Sales-Agent_R1735012\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/XMLNAME--Vendor--Remote-Licensed-P-C-Insurance-Sales-Agent_R1735012\/apply\",\"job_requisition_id\":\"R1735012\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"ab3b95c1c7e0014ebd2fd39b3a0821e5\",\"address\":\"michelle.lewis@concentrix.com\"},\"last_name\":\"Lewis\",\"first_name\":\"Michelle\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735012\",\"wid\":\"b7d016dd10c3100cac414cb60cdc0000\",\"descriptor\":\"R1735012 (Vendor) Remote Licensed P&C Insurance Sales Agent (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a8701a2d836755c0719f3a6\",\"address\":\"nakia.riddick@concentrix.com\"},\"last_name\":\"Riddick\",\"first_name\":\"Nakia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"58\",\"campaign_id\":\"403\",\"campaign_title\":\"Advisor I, Blended Support R1734374\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Blended Support, Trilingual.\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<ul><li><div><div><div><div>The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client&#39;s product or services.<\/div><\/div><\/div><\/div><\/li><li><div>Descripci\u00f3n de puesto<\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><ul><li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li><li>Handle and resolve end to end product troubleshooting and customer support for our client advertising products, on case volumes across email and chat channels<\/li><li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li><\/ul><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>PHILIPPINES\u00a0\u00a0<\/span><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><\/div><\/div><\/div><\/div><\/li><\/ul>\",\"ats_external_id\":\"R1734374\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"4375.73\",\"salary_type\":\"hourly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-31T17:59:10.162-06:00\",\"created_at\":\"2026-05-29T12:04:03.064-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM\/apply?\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":[\"English\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0558\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374241\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Advisor-I--Blended-Support--Trilingual_R1734374\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Advisor-I--Blended-Support--Trilingual_R1734374\/apply\",\"job_requisition_id\":\"R1734374\"}],\"organizations\":[{\"wid\":\"ae2acd07859c10081f9b7cb499fa0000\",\"descriptor\":\"W101V7 Bytedance MPO Portuguese\",\"reference_id\":\"W101V7\",\"custom_reference_id\":\"W101V7\",\"company_reference_id\":null},{\"wid\":\"baaeda05afcb1007be7b448032720000\",\"descriptor\":\"26733 - ByteDance - 980010455\",\"reference_id\":\"980010455\",\"custom_reference_id\":\"980010455\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edwin.jimenez@concentrix.com\"},\"first_name\":\"Edwin Jimenez Guzman (938964)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734374\",\"wid\":\"372d621cb7cd100cb1977bb137040000\",\"descriptor\":\"Advisor I, Blended Support, Trilingual.\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span>As Tech support agents, they will offer support to advertisers in a B2B context through a ticketing system and live chat, with the possibility of adding phone support if the client requests it in the future. Their responsibilities include managing and resolving product troubleshooting and customer support related to software as a service, advertising products.<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"889\",\"campaign_id\":\"19551\",\"campaign_title\":\"Supervisor, Physical Security R1732877\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Physical Security\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1732877\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-29T10:08:29.792+08:00\",\"created_at\":\"2026-05-29T10:07:18.037+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-20th-Floor\/Supervisor--Physical-Security_R1732877\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-10\",\"wid\":\"740544c0a47f01d0e7d9d08f1f117e66\",\"descriptor\":\"PHL Quezon City - Tera Tower 20th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1169\",\"descriptor\":\"Supervisor, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374098\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-20th-Floor\/Supervisor--Physical-Security_R1732877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-20th-Floor\/Supervisor--Physical-Security_R1732877\/apply\",\"job_requisition_id\":\"R1732877\"}],\"organizations\":[{\"wid\":\"efab239a41c11015705cf39e57ec0000\",\"descriptor\":\"W0ZV8J Phgeo_Cso\",\"reference_id\":\"W0ZV8J\",\"custom_reference_id\":\"W0ZV8J\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"efab239a41c110156e4d1a272e150000\",\"descriptor\":\"23160 - Opexother - PHGEOCSO\",\"reference_id\":\"PHGEOCSO\",\"custom_reference_id\":\"PHGEOCSO\",\"company_reference_id\":null},{\"wid\":\"8ad24577983f10165c6ff2b762350000\",\"descriptor\":\"(GEO) Physical security\",\"reference_id\":\"GEOPHYSICALSECU\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeremy.junio@concentrix.com\"},\"first_name\":\"Jeremy Junio (928276)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1732877\",\"wid\":\"37d687d4594e100c810021613a170000\",\"descriptor\":\"Supervisor, Physical Security\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1740\",\"campaign_id\":\"895\",\"campaign_title\":\"Audi \/ Danish \/ WAH \/ Braga \/ ad in danish\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (dansktalende) - For Audi - Fjernarbejde \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Oplev styrken ved en karriere, der g\u00f8r en forskel \",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Leder du efter det n&aelig;ste skridt i din karriere? Vi er en global leder inden for teknologi og services, som driver fremtidens brands fremed. Vi hj&aelig;lper velkendte brands &ndash; dem du bruger hver dag &ndash; med at forbedre deres forretning gennem teknologi og integrerede l&oslash;sninger i mere end 70 lande. Vi er stolte af &aring;r efter &aring;r at blive anarkendt med priser som &ldquo;World&rsquo;s Best Workplaces&rdquo;, &ldquo;Best Companies for Career Growth&rdquo; og &ldquo;Best Company Culture&rdquo;.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;du&nbsp;&oslash;nsker&nbsp;at&nbsp;udvikle&nbsp;dig&nbsp;og&nbsp;blive&nbsp;inspireret,&nbsp;vil&nbsp;du&nbsp;som&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Customer Service Representative for Audi&nbsp;i&nbsp;Portugal (Fjernarbejde)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;sikre, at performance-m&aring;l&nbsp;bliver&nbsp;opfyldt&nbsp;p&aring;&nbsp;tv&aelig;rs&nbsp;af&nbsp;alle&nbsp;operationer. Samtidig&nbsp;s&oslash;rger&nbsp;du for, at vi lever op&nbsp;til&nbsp;kundens&nbsp;forventninger&nbsp;omkring&nbsp;operationel&nbsp;excellence:&nbsp;h&oslash;je&nbsp;m&aring;l&nbsp;inden&nbsp;for&nbsp;kvalitet,&nbsp;effektivitet&nbsp;og&nbsp;forbedring&nbsp;af&nbsp;kunderejsen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Karriereudvikling&nbsp;og&nbsp;personlig&nbsp;udvikling<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Vi giver dig al den&nbsp;tr&aelig;ning, de&nbsp;nyeste&nbsp;teknologier&nbsp;og&nbsp;den&nbsp;l&oslash;bende&nbsp;support, du&nbsp;har&nbsp;brug&nbsp;for&nbsp;for&nbsp;at&nbsp;f&aring;&nbsp;succes.&nbsp;Hos&nbsp;Concentrix er der&nbsp;reelle&nbsp;muligheder&nbsp;for&nbsp;b&aring;de&nbsp;karriere-&nbsp;og&nbsp;personlig&nbsp;udvikling.&nbsp;Omkring&nbsp;80 %&nbsp;af&nbsp;vores&nbsp;ledere&nbsp;og&nbsp;managers er&nbsp;blevet&nbsp;forfremmet&nbsp;internt!&nbsp;Derfor&nbsp;tilbyder&nbsp;vi&nbsp;en&nbsp;r&aelig;kke&nbsp;GRATIS Learning-&nbsp;og&nbsp;Leadership Development-programmer,&nbsp;som&nbsp;hj&aelig;lper&nbsp;dig&nbsp;p&aring;&nbsp;vej&nbsp;mod den&nbsp;karriere, du&nbsp;altid&nbsp;har&nbsp;dr&oslash;mt&nbsp;om.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Hvad&nbsp;du&nbsp;vil&nbsp;lave&nbsp;i&nbsp;denne&nbsp;rolle<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Som Customer Service Representative&nbsp;vil&nbsp;du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Besvare&nbsp;kundehenvendelser&nbsp;via&nbsp;telefon, chat&nbsp;og&nbsp;e-mail&nbsp;og&nbsp;repr&aelig;sentere&nbsp;et&nbsp;f&oslash;rende&nbsp;europ&aelig;isk&nbsp;bilbrand&nbsp;med&nbsp;professionalisme&nbsp;og&nbsp;entusiasme.&nbsp;Sikre&nbsp;klar&nbsp;og&nbsp;pr&aelig;cis&nbsp;dokumentation&nbsp;af&nbsp;kundeinteraktioner,&nbsp;l&oslash;sninger&nbsp;og&nbsp;opf&oslash;lgninger&nbsp;i&nbsp;CRM-systemet.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Samarbejde&nbsp;med&nbsp;kolleger&nbsp;for at&nbsp;forbedre&nbsp;den&nbsp;samlede&nbsp;kundeoplevelse.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Holde dig&nbsp;opdateret&nbsp;om de&nbsp;nyeste&nbsp;produkter,&nbsp;politikker&nbsp;og&nbsp;services for at&nbsp;kunne&nbsp;give&nbsp;kunderne&nbsp;korrekt&nbsp;og&nbsp;rettidig&nbsp;information.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Udvise&nbsp;varme&nbsp;og&nbsp;entusiasme&nbsp;i&nbsp;hver&nbsp;eneste&nbsp;kundekontakt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bruge din&nbsp;viden&nbsp;om&nbsp;bilindustrien&nbsp;og&nbsp;digitale&nbsp;produkter&nbsp;til&nbsp;effektiv&nbsp;fejlfinding&nbsp;og&nbsp;probleml&oslash;sning.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Dine&nbsp;Kvalifikationer<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix er et&nbsp;godt&nbsp;match,&nbsp;hvis&nbsp;du:<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har et&nbsp;h&oslash;jt&nbsp;niveau&nbsp;i&nbsp;dansk&nbsp;(C1&nbsp;skriftligt&nbsp;og&nbsp;mundtligt)&nbsp;og&nbsp;et&nbsp;godt&nbsp;niveau&nbsp;i&nbsp;engelsk&nbsp;(B2).<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;mindst&nbsp;1&nbsp;&aring;rs&nbsp;erfaring&nbsp;fra&nbsp;callcenter&nbsp;eller&nbsp;kundeservice, gerne&nbsp;inden&nbsp;for&nbsp;bilindustrien.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Er&nbsp;passioneret&nbsp;omkring&nbsp;biler&nbsp;og&nbsp;har&nbsp;gode&nbsp;digitale&nbsp;kompetencer.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;stor&nbsp;sans for&nbsp;detaljer&nbsp;og&nbsp;gode&nbsp;organisatoriske&nbsp;evner.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;st&aelig;rke&nbsp;probleml&oslash;sningsevner&nbsp;og&nbsp;et&nbsp;kreativt,&nbsp;l&oslash;sningsorienteret&nbsp;mindset.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;du&nbsp;f&oslash;ler, at du&nbsp;ikke&nbsp;opfylder&nbsp;alle&nbsp;kravene,&nbsp;opfordrer&nbsp;vi dig&nbsp;stadig&nbsp;til&nbsp;at&nbsp;s&oslash;ge. Vi&nbsp;vil&nbsp;g&oslash;re&nbsp;vores&nbsp;bedste&nbsp;for at&nbsp;matche&nbsp;dig med det&nbsp;rette&nbsp;job &ndash;&nbsp;hvad&nbsp;enten&nbsp;det er&nbsp;denne&nbsp;rolle&nbsp;eller&nbsp;en&nbsp;anden.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Hvad&nbsp;vi&nbsp;tilbyder<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">I&nbsp;denne&nbsp;rolle&nbsp;tilbyder&nbsp;vi&nbsp;fordele, der&nbsp;st&oslash;tter&nbsp;din&nbsp;unikke&nbsp;livsstil:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Arbejd&nbsp;med et&nbsp;anerkendt&nbsp;navn&nbsp;i&nbsp;bilindustrien,&nbsp;kendt&nbsp;for&nbsp;kvalitet, innovation&nbsp;og&nbsp;kundetilfredshed.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fuldtidsstilling&nbsp;med&nbsp;tidsubegr&aelig;nset&nbsp;kontrakt&nbsp;(kan&nbsp;forhandles&nbsp;afh&aelig;ngigt&nbsp;af&nbsp;din&nbsp;erfaring&nbsp;og&nbsp;kundens&nbsp;behov).<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konkurrencedygtig&nbsp;l&oslash;n&nbsp;og&nbsp;performancebonus.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mulighed&nbsp;for at&nbsp;arbejde&nbsp;hjemmefra&nbsp;i&nbsp;det&nbsp;nordlige&nbsp;Portugal.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bonusmuligheder&nbsp;gennem&nbsp;&ldquo;Bring-a-friend&rdquo; (referral-program).<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fuldt&nbsp;betalt&nbsp;opl&aelig;ring&nbsp;i&nbsp;virksomheden&nbsp;og&nbsp;projektet, du&nbsp;skal&nbsp;arbejde&nbsp;p&aring;.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Karriereudviklingsprogrammer.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Oplev den&nbsp;bedste&nbsp;version&nbsp;af&nbsp;dig&nbsp;selv!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;dette&nbsp;f&oslash;les&nbsp;som&nbsp;det&nbsp;perfekte&nbsp;n&aelig;ste&nbsp;skridt&nbsp;i&nbsp;din&nbsp;karriere,&nbsp;vil&nbsp;vi&nbsp;meget&nbsp;gerne&nbsp;h&oslash;re&nbsp;fra&nbsp;dig.&nbsp;Ans&oslash;g&nbsp;i&nbsp;dag&nbsp;og&nbsp;find&nbsp;ud&nbsp;af,&nbsp;hvorfor&nbsp;mere end 440.000&nbsp;game-changers&nbsp;verden&nbsp;over&nbsp;kalder&nbsp;Concentrix&nbsp;deres&nbsp;&ldquo;employer of choice&rdquo;.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix er&nbsp;en&nbsp;arbejdsplads&nbsp;med&nbsp;lige&nbsp;muligheder<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Vi er&nbsp;stolte&nbsp;af&nbsp;at&nbsp;v&aelig;re&nbsp;samlet&nbsp;som&nbsp;&eacute;t&nbsp;team&nbsp;og&nbsp;&eacute;n&nbsp;virksomhed&nbsp;globalt. Vi er&nbsp;engagerede&nbsp;i&nbsp;lige&nbsp;jobmuligheder&nbsp;for alle&nbsp;kandidater&nbsp;samt&nbsp;et&nbsp;arbejdsmilj&oslash;&nbsp;uden&nbsp;diskrimination&nbsp;og&nbsp;chikane. Alle&nbsp;vores&nbsp;rekrutteringsprocesser&nbsp;er&nbsp;baseret&nbsp;p&aring;&nbsp;forretningsbehov,&nbsp;jobkrav&nbsp;og&nbsp;professionelle&nbsp;kvalifikationer&nbsp;&ndash;&nbsp;uden&nbsp;hensyn&nbsp;til&nbsp;race, alder,&nbsp;k&oslash;nsidentitet,&nbsp;seksuel&nbsp;orientering, religion,&nbsp;etnicitet,&nbsp;familie-&nbsp;eller&nbsp;for&aelig;ldrestatus, national&nbsp;oprindelse, handicap&nbsp;eller&nbsp;andre&nbsp;forhold&nbsp;beskyttet&nbsp;af&nbsp;g&aelig;ldende&nbsp;national&nbsp;lovgivning.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Ret&nbsp;til&nbsp;at&nbsp;arbejde<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">I&nbsp;henhold&nbsp;til&nbsp;portugisisk&nbsp;lov&nbsp;vil&nbsp;kun&nbsp;ans&oslash;gere, der&nbsp;har&nbsp;lovlig&nbsp;ret&nbsp;til&nbsp;at&nbsp;arbejde&nbsp;i&nbsp;Portugal,&nbsp;blive&nbsp;taget&nbsp;i&nbsp;betragtning&nbsp;til&nbsp;denne&nbsp;stilling.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2195197636\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T10:03:55.035+01:00\",\"created_at\":\"2026-05-29T08:54:32.598+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"549\",\"campaign_id\":\"34856\",\"campaign_title\":\"Advisor II, Customer Service R1734830\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\",\"address\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\",\"city\":\"Gold Coast\",\"state\":\"Queensland\",\"postal_code\":\"4226\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Unique opportunity to be part of an exciting, short-term customer service project team. We are seeking diverse candidates with wide ranging experiences to play a crucial part in the success of this high-visibility government program.<\/p><p>After completing a 5 day training program this team would respond to inbound calls and provide guidance and information to all Australians.<\/p><p><\/p><p><b>Key Role Details:<\/b><\/p><ul><li>Start dates throughout July<\/li><li>Hourly rate of $35.77<\/li><li>Monday to Sunday<\/li><li>Various roster options<\/li><li>Penalty rates apply<\/li><li>Brisbane CBD and Robina office locations<\/li><\/ul><p><\/p><p><b>What&#39;s in it for you?<\/b><\/p><ul><li>Short term employment with flexible hours<\/li><li>Many permanent employment opportunities after project end<\/li><li>Flexible role that can work around your existing commitments<\/li><li>An exciting role in a diverse workplace<\/li><\/ul><p><\/p><p><b>Who are you?<\/b><\/p><p>You believe quality customer service is paramount when dealing with customers. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b> \u2013 Cloud Solution Architect \u2013 Dynamics 365 Finance &amp; Operations &amp; Supply Chain<\/p><p><\/p><p>As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance &amp; Operations (F&amp;O) and Supply Chain Management. 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and service improvements.<\/p><\/li><\/ul><p><\/p><p><b>Business Impact<\/b><\/p><ul><li><p>Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&amp;O and Supply Chain investments.<\/p><\/li><li><p>Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.<\/p><\/li><\/ul><p><\/p><p><b>Resolution of Customer Blockers<\/b><\/p><ul><li><p>Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&amp;O and Supply Chain Management.<\/p><\/li><li><p>Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.<\/p><\/li><\/ul><p><\/p><p><b>Identify Growth Opportunities<\/b><\/p><ul><li><p>Leverage your knowledge of Microsoft Business Applications\u2014including F&amp;O, Supply Chain, and Power Platform\u2014to identify cross-sell and up-sell opportunities based on customer needs and industry trends.<\/p><\/li><\/ul><p><\/p><p><b>Technical Leadership<\/b><\/p><ul><li><p>Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft\u2019s strategic goals.<\/p><\/li><li><p>Engage in technical communities, contribute to IP development, and mentor peers and junior architects.<\/p><\/li><li><p>Act as a role model for technical readiness and cross-workload collaboration.<\/p><\/li><\/ul><p><\/p><p><b>Practice Development<\/b><\/p><ul><li><p>Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.<\/p><\/li><li><p>Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.<\/p><\/li><\/ul><p><\/p><p><b>Trusted Advisor<\/b><\/p><ul><li><p>Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and 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Platform)<\/p><\/li><\/ul><p><\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1734799\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T06:05:19.591+08:00\",\"created_at\":\"2026-05-29T06:04:19.103+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English-_R1734799\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software 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America\",\"short_description\":\"\",\"long_description\":\"<p><b>Job Title: Director, Automotive Technology Solutions<\/b><\/p><p><b>Role Summary<\/b><\/p><p>The Director, Automotive Technology Solutions is a sector-focused sales leader responsible for driving growth of technology and digital services across the automotive portfolio.<\/p><p>This is an overlay role that partners with Account Executives and GTM teams to shape demand, influence solution strategy, and close complex, technology-led opportunities. The role brings deep automotive and technology expertise to position TPS offerings as strategic business enablers.<\/p><p><b>Primary Objectives<\/b><\/p><ul><li>Accelerate adoption of TPS technology services across the automotive portfolio<\/li><li>Increase technology penetration and attach rate within existing customers<\/li><li>Serve as the automotive technology sales authority for internal teams and clients<\/li><\/ul><p><b>Key Responsibilities<\/b><\/p><p><u>Overlay Sales Leadership<\/u><\/p><ul><li>Act as the technology sales overlay across automotive customers<\/li><li>Identify and drive white-space opportunities for TPS services<\/li><li>Support expansion through executive engagement, workshops, and roadmap discussions<\/li><\/ul><p><u>Technology &amp; TPS Solution Selling<\/u><\/p><p>Lead client conversations aligned to TPS focus areas:<\/p><ul><li>Customer Experience (CX) transformation<\/li><li>Digital experience platforms and orchestration<\/li><li>Data, analytics, and personalization<\/li><li>Engineering services, including application modernization and digital product engineering<\/li><\/ul><p>Translate automotive business challenges into value-based technology solutions tied to growth, efficiency, and customer experience outcomes<\/p><p><u>Automotive Sector Expertise<\/u><\/p><p>Maintain strong understanding of automotive enterprise priorities across:<\/p><ul><li>Customer operations and experience transformation<\/li><li>Digital platforms and data ecosystems<\/li><li>Engineering and modernization initiatives<\/li><\/ul><p>Stay current on industry and technology trends and convert insights into scalable sales plays<\/p><p><u>Internal Collaboration &amp; Enablement<\/u><\/p><ul><li>Partner with solution architects, SMEs, delivery leaders, and partner teams<\/li><li>Contribute to sector GTM strategy, sales plays, and pursuit development<\/li><li>Enable account teams with technology insights and sales support<\/li><\/ul><p><b>Qualifications<\/b><\/p><p><u>Experience<\/u><\/p><ul><li>6\u20138&#43; years of experience in technology, digital, or services sales<\/li><li>Proven experience selling CX, digital experience, data &amp; analytics, or engineering services<\/li><li>Experience working with automotive enterprise clients<\/li><li>Demonstrated success influencing and closing complex, multi-stakeholder deals<\/li><\/ul><p><u>Skills &amp; Capabilities<\/u><\/p><ul><li>Executive presence with strong storytelling and advisory skills<\/li><li>Ability to operate in a matrixed environment across multiple pursuits<\/li><li>Strong strategic thinking, collaboration, and deal orchestration<\/li><li>Clear understanding of how technology drives business outcomes in automotive<\/li><\/ul><p><b>Success Measures<\/b><\/p><ul><li>Technology services pipeline generated and closed<\/li><li>TPS attach rate across automotive customers<\/li><li>Scale and strategic impact of deals supported<\/li><\/ul><p><\/p><p>The base salary range for this position is $140000- $175000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><ul><li>The deadline\u00a0to apply\u00a0for this position is May 22, 2026<i>.\u00a0<\/i>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0\u00a0<\/li><\/ul><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data&#61;05%7C02%7Ccheryl.norton%40concentrix.com%7C79c26672e01b438eacdc08deb538184d%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639147449683900048%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;R%2BKtikMZiQnhv0yoAACwKfnYZpLxthL5EGf4thmb5%2FE%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRightsSp6.12.pdf&amp;data&#61;05%7C02%7Ccheryl.norton%40concentrix.com%7C79c26672e01b438eacdc08deb538184d%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639147449683958948%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;S%2FU%2FEvvOJQBliiWxq%2BT2RJ1ovJPbEPJEO6y50PwBTvY%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"CLM\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Sales Development Representative&nbsp;in Malaga (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech&nbsp;where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As&nbsp;a<strong>&nbsp;Sales Development Representative<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise&nbsp;&nbsp;<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies&nbsp;&nbsp;<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies&nbsp;&nbsp;<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers&nbsp;&nbsp;<br \/>- Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<p>- Are&nbsp;bilingual&nbsp;or proficient in&nbsp;Italian and English<br \/>- Have 1-2 years&rsquo; experience in IT sales with a proven&nbsp;track record&nbsp;of success and\/or&nbsp;sales account management or customer management experience&nbsp;<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:<\/strong>&nbsp;<\/p>\\n<p>- Have experience working with or selling MS Azure, Office 365, Dynamics&nbsp;365&nbsp;or similar solutions&nbsp;<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern&nbsp;Workplace&nbsp;and\/or&nbsp;BizApps&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong>&nbsp;<\/p>\\n<p>- Full-time (39h\/week) permanent&nbsp;Spanish&nbsp;contract,&nbsp;we&nbsp;also&nbsp;help&nbsp;you&nbsp;with&nbsp;what&nbsp;you&nbsp;need&nbsp;to start&nbsp;working&nbsp;and&nbsp;living&nbsp;in Spain&nbsp;<br \/>-&nbsp;Salary&nbsp;25.000 euros gross per&nbsp;year&nbsp;+&nbsp;&nbsp;4.800 euros gross per&nbsp;year&nbsp;in bonus + Private Medical Insurance&nbsp;<br \/>-&nbsp;Relocation&nbsp;support*&nbsp;&nbsp;<br \/>- Full&nbsp;paid&nbsp;training&nbsp;for the&nbsp;company&nbsp;and the&nbsp;products&nbsp;you&nbsp;will&nbsp;be&nbsp;working&nbsp;on&nbsp;&nbsp;<br \/>- A modern&nbsp;centrally&nbsp;placed&nbsp;office&nbsp;in&nbsp;Benalmadena, right&nbsp;next&nbsp;to the&nbsp;beach area&nbsp;&nbsp;<br \/>-&nbsp;Spanish&nbsp;lessons,&nbsp;bonuses&nbsp;if&nbsp;you&nbsp;have&nbsp;friends&nbsp;that&nbsp;want&nbsp;to&nbsp;join&nbsp;as&nbsp;well, and&nbsp;much&nbsp;more&nbsp;&nbsp;&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374235\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Italian-English-speaking----Hybrid---Cloud-Solutions-MV02_R1734755\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Italian-English-speaking----Hybrid---Cloud-Solutions-MV02_R1734755\/apply\",\"job_requisition_id\":\"R1734755\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"berk.korkmaz1@concentrix.com\"},\"first_name\":\"Berk Korkmaz (102539770)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734755\",\"wid\":\"e4b592040a19100c695975d5db8e0000\",\"descriptor\":\"Sales Development Representative (Italian&English-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"164\",\"campaign_id\":\"787\",\"campaign_title\":\"R1734683 French Automotive Customer Support Specialist (WAH) - Canada\",\"campaign_type\":\"job_application\",\"job_title\":\"R1734683 French Automotive Customer Support Specialist (WAH) - Canada\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Join our award-winning \u201cOne Concentrix\u201d team as a French Bilingual Automotive Customer Support Specialist! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote French Bilingual Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a remote French Bilingual Automotive Customer Support Specialist!, you&rsquo;ll join an organically diverse team from around the globe where all members contribute to and support each other&rsquo;s success and wellbeing, proudly united as &ldquo;game-changers.&rdquo; Together, we serve as the intelligent transformation partner for the world&rsquo;s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and ongoing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a French Bilingual Automotive Customer Support Specialist! working from home, you will:<\/p>\\n<ul>\\n<li>Utilize client systems to investigate customer part inquiries<\/li>\\n<li>Provides verification and\/or recommendation on correct auto parts requirements<\/li>\\n<li>French\/English bilingual<\/li>\\n<li>May require considerable adaptation in response to the particular customer in order to achieve success<\/li>\\n<li>Maintain database case notes on all situations<\/li>\\n<li>Reads and researches relevant materials and resources to stay current in programs<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our French Bilingual Automotive Customer Support Specialist! (Remote) role include:<\/p>\\n<ul>\\n<li>High school diploma or GED equivalent required<\/li>\\n<li>1-2 years of Automotive Parts Counter experience required<\/li>\\n<li>Required education\/licensing\/certifications.<\/li>\\n<li>Proficiency in fast-paced multitasking.<\/li>\\n<li>Additional automotive parts training or certification a plus<\/li>\\n<li>PC\/Keyboarding skills including Microsoft Word and Excel<\/li>\\n<li>French\/English Bilingual<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li><strong>(<\/strong><\/li>\\n<li>The base salary range for this position is $22.90\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/li>\\n<li>Paid training and lucrative employee referral program.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you.<\/li>\\n<li>Mentorship programs that support your rewarding career journey.&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies.<\/li>\\n<li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1734683\",\"location\":\"CAN, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-31T19:59:06.212-04:00\",\"created_at\":\"2026-05-28T15:31:22.850-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODc?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374109\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/French-Automotive-Customer-Support-Specialist--WAH----Canada_R1734683\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/French-Automotive-Customer-Support-Specialist--WAH----Canada_R1734683\/apply\",\"job_requisition_id\":\"R1734683\"}],\"organizations\":[{\"wid\":\"df2f068c35b1019d55ef180d501051ee\",\"descriptor\":\"W0ZAAT MOPAR Specifying\",\"reference_id\":\"W0ZAAT\",\"custom_reference_id\":\"W0ZAAT\"},{\"wid\":\"f9af6d726098019feda04f214006cdfc\",\"descriptor\":\"WZAAT - Stellantis - 12778\",\"reference_id\":\"12778\",\"custom_reference_id\":\"12778\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"5a55e341dd9c1002fc126fac745c0004\",\"address\":\"christina.tipton@concentrix.com\"},\"last_name\":\"Tipton\",\"first_name\":\"Christina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734683\",\"wid\":\"00a2cb07975d100c60a485d083690000\",\"descriptor\":\"R1734683 French Automotive Customer Support Specialist (WAH) - Canada (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},{\"email\":{\"wid\":\"87b02d0ee496015de3a20ce70d1ae636\",\"address\":\"chariti.hoven@concentrix.com\"},\"last_name\":\"Hoven\",\"first_name\":\"Roo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"147\",\"campaign_id\":\"1790\",\"campaign_title\":\"R1734639 Automotive Customer Support Specialist (WAH) (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Customer Support Specialist (WAH) \",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Join our award-winning \u201cOne Concentrix\u201d team as an Automotive Customer Support Specialist! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a remote Automotive Customer Service Representative, you&rsquo;ll join an organically diverse team from around the globe where all members contribute to and support each other&rsquo;s success and wellbeing, proudly united as &ldquo;game-changers.&rdquo; Together, we serve as the intelligent transformation partner for the world&rsquo;s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and ongoing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Automotive&nbsp;Customer Service Representative working from home, you will:<\/p>\\n<ul>\\n<li>Utilize client systems to investigate customer part inquiries<\/li>\\n<li>Provides verification and\/or recommendation on correct auto parts requirements<\/li>\\n<li>May require considerable adaptation in response to the particular customer in order to achieve success<\/li>\\n<li>Maintain database case notes on all situations<\/li>\\n<li>Reads and researches relevant materials and resources to stay current in programs<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive&nbsp;Customer Service Representative (Remote) role include:<\/p>\\n<ul>\\n<li>High school diploma or GED equivalent required<\/li>\\n<li><strong>1-2 years of Automotive Parts Counter experience required<\/strong><\/li>\\n<li>Proficiency in fast-paced multitasking.<\/li>\\n<li><strong>Additional automotive parts training or certification a plus<\/strong><\/li>\\n<li>PC\/Keyboarding skills including Microsoft Word and Excel<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence.<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15\/hr. (pay rate will not be below the applicable minimum wage), Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.<\/li>\\n<li>Paid training and lucrative employee referral program.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you.<\/li>\\n<li>Mentorship programs that support your rewarding career journey.<\/li>\\n<li>Work-from-home convenience with company-supplied technologies.<\/li>\\n<li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Som v\u00e5r nye kollega vil du bli en del av et profesjonelt arbeidsmilj\u00f8 som fokuserer p\u00e5 samhold, utvikling og mangfold\u00a0<\/p><p><\/p><p><b>Arbeidsoppgaver:<\/b>\u00a0<\/p><p>- Besvare kundehenvendelser p\u00e5 inkommende telefonsamtaler.\u00a0<br \/>- Besvare kundehenvendelser ved hjelp av chat-l\u00f8sning.\u00a0<br \/>- Besvare sp\u00f8rsm\u00e5l og kundehenvendelser p\u00e5 SoMe-plattformer.\u00a0<br \/>- Kontinuerlig fokus p\u00e5 \u00e5 gi en fantastisk kundeserviceopplevelse til hver eneste\u00a0\u00a0 kunde \u2013 inkludert fokus p\u00e5 \u00e5 utvikle og forbedre kundeserviceopplevelsen.\u00a0<br \/>- F\u00f8lge prosesser og prosedyrer gjeldende for prosjektet.\u00a0<br \/>- Jobbe i et team for \u00e5 n\u00e5 de m\u00e5lene som er satt.\u00a0<\/p><p><\/p><p><b>Om deg:<\/b>\u00a0<\/p><p>- Du har Norsk som morsm\u00e5l, eller behersker spr\u00e5ket flytende.\u00a0<br \/>- Du er flytende i Engelsk.\u00a0<br \/>- Du kommuniserer godt, b\u00e5de muntlig og skriftlig.\u00a0<br \/>- Du er datakyndig.\u00a0<\/p><p><\/p><p><b>Vi tilbyr:<\/b>\u00a0<\/p><p>- Spansk arbeidskontrakt\u00a0<br \/>- Konkurransedyktig l\u00f8nn: Bruttogrunnl\u00f8nn p\u00e5 19 200 \u20ac, Bonus: 1 800 \u20ac brutto i \u00e5ret, avhengig av prestasjoner<br \/>- Relokasjonspakke dersom det er aktuelt\u00a0<br \/>- Betalt ferie fra det f\u00f8rste \u00e5ret du starter i jobben: 23 virkedager med betalt \u00e5rlig ferie (generert p\u00e5 grunnlag av kalender\u00e5ret og i forhold til arbeidet tid)*\u00a0<br \/>- Sosiale happenings\u00a0<br \/>- Arbeidstid innenfor tidsrommet 08:00-18:00 Mandag til Fredag\u00a0<br \/>- Moderne og romslige kontorfasiliteter\u00a0<\/p><p>Hvis du kjenner deg igjen i beskrivelsen, tenker at dette er jobben for deg og du vil bli en del av v\u00e5rt team, send inn din CV og s\u00f8knad i dag!\u00a0<\/p><p><b>START:<\/b> \u00a003\/08\/2026<br \/><b>LOCATION: <\/b>Malaga, Benalmadena\u00a0<br \/>EMPLOYMENT TYPE: Heltid\u00a0<\/p><p><\/p><p>*The period of holiday entitlement is fixed by mutual agreement between the company and the employee\u00a0<\/p><p><\/p><p><i>Concentrix\u00a0 is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for a highly skilled and quality-driven professional to join our DevOps group and take ownership of codebase management and development workflows in a fast-paced onsite environment. This role is ideal for someone with strong <b>Java<\/b> expertise, hands-on <b>DevOps<\/b> experience, and a passion for building reliable CI\/CD pipelines, improving delivery quality, and supporting high-performing engineering teams. <b>C&#43;&#43;<\/b> experience is considered a strong priority and will be highly valued.<\/p><h2>Responsibilities<\/h2><ul><li>Manage and support the codebase and development workflows as part of the DevOps group.<\/li><li>Design, implement, and maintain CI\/CD pipelines supporting Java and JavaScript applications.<\/li><li>Build, enhance, and support backend services using<span>\u00a0<\/span><b>Java, Spring Boot, and REST APIs<\/b>.<\/li><li>Collaborate with engineering teams to streamline build, deployment, integration, and release processes.<\/li><li>Use tools such as<span>\u00a0<\/span><b>GitHub, GitHub Actions, Artifactory<\/b>, and other DevOps platforms to improve software delivery efficiency and reliability.<\/li><li>Participate in code reviews and help drive high-quality, maintainable, and secure deliverables.<\/li><li>Support integration and deployment activities across development environments.<\/li><li>Troubleshoot build, deployment, and runtime issues across Linux-based environments.<\/li><li>Contribute to a culture of first-time-right execution and zero-defect production delivery.<\/li><li>Work closely with cross-functional teams in an Agile development environment.<\/li><li>Apply strong analytical and problem-solving skills to address technical challenges and continuous improvement opportunities.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>Strong experience in<span>\u00a0<\/span><b>Java<\/b><span>\u00a0<\/span>with deep understanding of<span>\u00a0<\/span><b>Core Java \/ J2EE fundamentals<\/b>.<\/li><li>Hands-on experience with<span>\u00a0<\/span><b>Spring Boot<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>REST APIs<\/b>.<\/li><li><b>C&#43;&#43;<\/b><span>\u00a0<\/span>knowledge or experience strongly preferred and prioritized.<\/li><li>Strong understanding of<span>\u00a0<\/span><b>JVM<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Linux internals<\/b>.<\/li><li>Experience designing and maintaining<span>\u00a0<\/span><b>CI\/CD pipelines<\/b>.<\/li><li>Hands-on experience with DevOps tools such as<span>\u00a0<\/span><b>GitHub<\/b>,<span>\u00a0<\/span><b>GitHub Actions<\/b>, and<span>\u00a0<\/span><b>Artifactory<\/b>.<\/li><li>Strong scripting skills.<\/li><li>Experience working in<span>\u00a0<\/span><b>Linux<\/b><span>\u00a0<\/span>environments.<\/li><li>Ability to perform thorough code reviews and drive high-quality engineering standards.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Excellent verbal and written communication skills.<\/li><li>Experience with<span>\u00a0<\/span><b>integration testing<\/b><span>\u00a0<\/span>is a plus.<\/li><li>Knowledge of<span>\u00a0<\/span><b>Oracle<\/b><span>\u00a0<\/span>is a plus.<\/li><li>Experience with web services is a plus.<\/li><li>Familiarity with<span>\u00a0<\/span><b>Agile development methodology<\/b><span>\u00a0<\/span>is a plus.<\/li><li>Proven commitment to delivering high-quality solutions with minimal production defects.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92.250-$ 99.000 USD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 6\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b> The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity <\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 <b>English<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/p><p>\u00b7 <b>Spanish<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/p><p><\/p><p><b>Accommodation <\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Healthcare Sector Lead is responsible for strategic development of the Healthcare sector within the Go-to-Market organization. The primary focus of a Sector Lead is to build sector expertise, position Concentrix as a thought leader for the sector and to lead a team of talented sector-focused Portfolio* Leaders to grow the sector leveraging the Concentrix Product and Services portfolio.\",\"long_description\":\"<p>Sector Knowledge and Expertise:<br \/>- Demonstrates strong understanding and knowledge of BPO and Technical Services associated with the Healthcare vertical.<span>\u00a0 <\/span><br \/>- Develops and executes the Sector strategy across all levels of the organization.<br \/>- Leverages exceptional communication skills to speak at forums both internally and externally.<\/p><p><\/p><p>Account Management and Business Growth:<br \/>- Ensures the team builds and maintains strong, long-term relationships with assigned clients within the Sector. These key strategic relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Drives development of sustainable and profitable strategic account plans for clients within the Sector that address whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s). Determines new logo targets for the Sector.<br \/>- Ensures clients within the Sector fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0\u00a0\u00a0 <\/span><br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the Sector accounts.<br \/>- Helps strategize and close Tier 4 (Transformational) opportunities.<br \/>- Ensures proactive risk management is put in place for the Sector accounts: mitigating financial, competitive, and technological threats.<br \/>- Contributes to Executive Deal Reviews for key deals.<br \/>- Makes decisions on account classification.<span>\u00a0 <\/span><br \/>- Ensures Sector team achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Encourages close collaboration with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- If needed, acts as the point of escalation for clients, addressing inquiries, resolving issues, taking decisions on enabling recovery from issues and providing regular updates.<br \/>- Ensures clients within the Sector fully benefit from Concentrix Technology offer (internal technology and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Establishes the strategy for and the execution of strategic new client acquisition within the Sector.<\/p><p><\/p><p>Team management and Talent Development:<br \/>- Strategically selects and implements the optimal structure for the Sector team, ensuring talents are appropriately assigned. Oversees talent transitions to minimize any business disruptions.<br \/>- Provides strategic direction to the team of Portfolio* Leaders and Account Executives, ensuring alignment with company goals and culture.<br \/>- Mentors and coaches Portfolio Leaders, providing guidance on best practices, sales techniques, and professional development.<br \/>- Conducts regular performance evaluations, providing constructive feedback and recognizing high performance. Addresses performance issues promptly and effectively, developing improvement plans as needed.<br \/>- Acts as a role model within the Sector team and ensures Concentrix Culture is embedded.<\/p><p><\/p><p>Strategic Collaboration:<br \/>- Leads the [insert sector] Sector across the Americas geography [keep or discard as appropriate] and provides global leadership of the [insert sector] Sector across theatres<br \/>- Collaborates with Sector Leaders, Portfolio Leaders, and other internal teams to align account strategies with overall business objectives.<br \/>- Leads the global [insert sector] sector community across the company. Ensures that industry communities within the sector are established, effective and growing.<br \/>- Creates appropriate client forums for marketing and PR purposes to ensure Concentrix is the leading customer experience and technology provider in the sector<br \/>- Drives innovation and continuous improvement in account management practices.<br \/>- Provides strategy and requirements that interlock with the Concentrix Products and Service Lines of business.<\/p><p><\/p><p>Reporting and Analytics:<br \/>- Monitors and reports on Sector performance, providing insights and recommendations for improvement. Ensures team provides regular reporting on sales activities (Sales Force or any other internal systems).<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Uses data and analytics to make informed decisions and optimize account management strategies.<\/p><p><\/p><p>Professional Development:<br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Demonstrates leadership within the Sector, contributing to a positive and collaborative team environment.<\/p><p><\/p><p>Qualifications:<br \/>- Bachelor\u2019s degree in Business Administration or a related field; MBA preferred with 18&#43; years of experience (8&#43; years of management experience).<br \/>- A minimum of 10 years of experience in account management, sales, or business development roles within the BPO industry, with at least 8 years in a senior leadership position.<br \/>- Proven experience in managing large, multi-billion dollar accounts, preferably within industry-specific sectors.<br \/>- Strong leadership and people management abilities, with a demonstrated capacity to inspire and motivate teams.<br \/>- Proven ability to communicate effectively and influence at all levels of the organization, particularly at the C-suite level.<br \/>- Exceptional strategic thinking, communication, negotiation, and relationship management skills.<br \/>- Ability to analyze data and market trends to make informed strategic decisions.<br \/>- Experience working in a fast-paced, high-growth environment<br \/>- Significant industry-specific experience and understanding.<br \/>- Strong leadership and strategic planning capabilities.<br \/>- Demonstrated ability to execute initiatives and leverage technology for business solutions.<br \/>- Exceptional interpersonal skills and professional presence.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector<span>\u00a0<\/span><\/p><p><\/p><p><\/p><p><span>The base salary range for this position is $249,000- $295,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>The deadline to apply for this position is June 14, 2026.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1731041\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"265000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-30T04:04:00.678+08:00\",\"created_at\":\"2026-05-28T06:06:23.759+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQ1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Healthcare-Sector-Lead_R1731041-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"deanna.babcock@concentrix.com\"},\"first_name\":\"Babcock, DeAnna\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"300007495\",\"wid\":\"60219339f7a01064b808e6425c7f6fb0\",\"descriptor\":\"DeAnna Babcock (300007495)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1388\",\"descriptor\":\"GVP, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374240\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Healthcare-Sector-Lead_R1731041-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Healthcare-Sector-Lead_R1731041-1\/apply\",\"job_requisition_id\":\"R1731041\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"a83a1df593321018d0f1ef7163530000\",\"descriptor\":\"(CORP) NA ACCOUNT MANAGEMENT\",\"reference_id\":\"CONAAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"santosh.iyer@concentrix.com\"},\"first_name\":\"Santosh Iyer (102045869)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1731041\",\"wid\":\"ca66cc04cfcd100c2451a5d153780000\",\"descriptor\":\"Healthcare Sector Lead\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_2A\",\"wid\":\"0227dc387a09015080a24a0ee0654a2c\",\"descriptor\":\"Grade 2A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites: \u00b7 English \u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"895\",\"campaign_id\":\"19453\",\"campaign_title\":\"Sr. Representative, Labor &amp; Employee Relations R1733727\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante Senior, Relaciones Laborales y Ocupacion\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Sr. Representative, Labor & Employee Relations will support the execution of labor relations strategies, ensuring compliance with local labor laws and internal policies. This role requires a legal background, ideally as a qualified lawyer or a law student in the final stages of their degree, with availability to work a full-time schedule aligned with business needs.\\nThe position demands solid knowledge of labor law and hands-on experience or exposure to key processes such as disciplinary actions, participation in conciliation hearings, drafting employment agreements and amendments, and managing termination processes.\\nThe ideal candidate is a collaborative team player who can handle confidential information with integrity, demonstrate sound judgment, and operate with a high level of ownership. 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The position requires strong analytical skills, effective communication, and problem\u2011solving capabilities to address operational challenges and customer experience risks.<\/p><p>The Supervisor is accountable for maintaining high levels of customer satisfaction, supporting service delivery demands, and ensuring operational stability across rotational shifts aligned with global coverage requirements.<br \/>\u00a0<\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Oversee and support the Service Desk team in the resolution of <b>IT-related incidents and requests<\/b>, ensuring timely and effective handling when escalations or guidance are required.<\/p><\/li><li><p>Supervise and guide the team in diagnosing and resolving <b>system and application-related incidents<\/b>, including Windows operating systems and supported software applications.<\/p><\/li><li><p>Ensure accurate, timely, and complete <b>ticket documentation<\/b>, validating that incidents are properly recorded, updated, and 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>-Are native or proficient in Norwegian with advanced English&nbsp; &nbsp;<br \/>-Have 2+ years sales experience with a proven track record of success &nbsp;<br \/>-Have experience using Microsoft Office Suite applications and passion for cloud technologies &nbsp;<br \/>-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately &nbsp;<br \/>-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions &nbsp;<br \/>-Have an achievement and success-driven personality &nbsp;<br \/>-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you have:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Experience working within a technical sales or presales environment preferred<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering &nbsp;<br \/>- Master&rsquo;s degree. Major or minor in computer science, mathematics or engineering&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>-Full-time (39h\/week) permanent contract: Monday to Thursday 09:00 - 17:30, Friday 9:00 &ndash; 16:30 &nbsp;<br \/>-Base Salary of 25,000&euro; gross\/year + a bonus up to 4,800&euro; gross\/ year + including private medical insurance<br \/>-Great office location in Benalm&aacute;dena<br \/>-Full paid training about the company and the project you will be working on&nbsp;<br \/>-Career development program and specialized courses&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Solution Specialist in Malaga (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p><br \/>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Solution Specialist<\/strong> in our team, you will:&nbsp;<\/p>\\n<p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p>\\n<p>- Present the Cloud solutions value propositions and differentiation that align to customer&rsquo;s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p>\\n<p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p>\\n<p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p>\\n<p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p>\\n<p>- Conduct group and one-on-one trainings across the Center on subjects of expertise&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Norwegian or Finnish or Portuguese and fluent in English<br \/>- Have 3-6+ years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required&nbsp;<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It will be a plus if you:&nbsp;<\/strong><\/p>\\n<p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday from 09:00&nbsp;&nbsp;to 17:30, Friday from 09:00 - 16:30<\/p>\\n<p>- We also help you with what you need to start working and living in Spain<\/p>\\n<p>- Base salary &nbsp;38,000 euros gross\/year + up to 4,800 euros gross\/year in bonus + private medical insurance<\/p>\\n<p>- Full paid training for the company and the products you will be working on<\/p>\\n<p>- A modern centrally placed office in Benalmadena, right next to the beach area, with hybrid work model<\/p>\\n<p>- Relocation support*<\/p>\\n<p>- Career development program and specialized courses<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking a Cloud Solution Architect (CSA) with deep expertise across Azure workloads, including AI, Infrastructure, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you\u2019ll lead strategic technical engagements, advise C-level executives, and partner with Customer Success Leaders to shape and execute cloud strategies that drive innovation and business value. You\u2019ll guide customers through architecture design, deployment, and operational excellence, helping them scale AI solutions, modernize applications, and optimize infrastructure on Microsoft Azure. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud.<\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Build trusted relationships with IT Executives and business leaders to shape their Cloud and AI strategy, acting as a technical advisor and champion for their success.<\/p><\/li><li><p>Identify the business priorities of customer decision-makers to ensure that your activities and recommendations are relevant to their needs.<\/p><\/li><li><p>Actively promote strategic initiatives that support the success of the customer project while consistently engaging in risk mitigation efforts.<\/p><\/li><li><p>Lead architectural design sessions and guide the implementation of secure, scalable, and resilient solutions using Microsoft\u2019s best practices and frameworks like CAF and WAF.<\/p><\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><p><\/p><ul><li><p>Microsoft Foundry Azure OpenAI Service for deploying GPT models, embeddings, and prompt engineering.<\/p><\/li><li><p>Azure AI Services for integrating vision, speech, and language capabilities.<\/p><\/li><li><p>AI Search Azure Machine Learning for model lifecycle management, including: Training, deployment, and monitoring.<\/p><\/li><li><p>GenAI Ops and its components DevOps DevSecOps MLOps for CI\/CD pipelines and automated retraining.<\/p><\/li><li><p>LLMOps Evaluations Red Teaming *Plus to have Experience in Agent Framework or similar LangChain, LangGraph, Semanic Kernel, AutoGen, LamaIndex<\/p><\/li><li><p>Knowledge of specific platforms for GenAIOps implementation: AzureDevOps, Github or similar Data Platforms: Azure Cosmos DB and Azure SQL for AI-driven applications.<\/p><\/li><li><p>Experience in AI\/ML engineering and end-to-end lifecycle managemen<\/p><\/li><li><p>Experience with Azure AI Services \/ Azure OpenAI<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1734204\",\"location\":\"D\u00fcsseldorf, North 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Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Support the end customers (3D service bureaus & enterprise customers), channel partners and HP Service workforce on the resolution of 3D Printers technical issues and accelerate the adoption of HP JetFusion products by building a competitive advantage through a lean support experience in the 3D printing market.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Remote Support Engineer<\/strong>&nbsp;<strong>in Barcelona (Hybrid)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>As a&nbsp;<strong>Remote Support Engineer&nbsp;<\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Provide expert support on industrial 3D printers<\/p>\\n<p>- Remotely resolve hardware and\/or software technical issues and application problems for our customers&nbsp;<br \/>- Trigger an onsite interaction (parts and\/or FSE dispatch) in case the issue cannot be fixed remotely&nbsp;<br \/>- Keep customers informed of the status of their case&nbsp;<br \/>- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product\/case history tracking and reporting&nbsp;<br \/>- Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization&nbsp;<br \/>- Assist Care Center Agents and Customers on subjects such as product features, specifications, parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement&nbsp;<br \/>- Assist Field Service Engineers during onsite troubleshooting in case of need&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp; is a great match if you:&nbsp;<\/strong><\/p>\\n<p>- A native or proficient level of German and advance level of English<br \/>- Strong technical background with bachelor&rsquo;s degree in Science\/Engineering &ndash; preferably Mechanical, Industrial or Electrical Engineering &ndash; or equivalent&nbsp;<br \/>- Can work collaboratively in an ethnically, linguistically, and culturally diverse environment&nbsp;<br \/>- Excellent organizational skills; able to prioritize work in accordance&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It will be a plus if you have:&nbsp;<\/strong><\/p>\\n<p>- Experience in a customer facing role (onsite support, remote support or similar)&nbsp;<br \/>- Experience in Graphics Arts products and related technologies&nbsp;<br \/>- Ability to follow and read electrical \/ electronic diagrams&nbsp;<br \/>- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialise) and NetFabb (Autodesk) and\/or 3D printing workflows&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full time 39 hours\/week permanent contract<\/p>\\n<p>- Shift schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary package: base salary of 20,000 euros gross\/year + up to 2,400 euros gross\/year in bonus, private medical insurance, restaurant card<br \/>- Great office location in Barcelona, with hybrid work model<br \/>- Full paid training on the company and the project you'll be working on<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1733933<\/p>\",\"ats_external_id\":\"R1733933\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-29T11:25:42.868+02:00\",\"created_at\":\"2026-05-27T14:06:02.813+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2952\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Remote-Support-Engineer--German--speaking----Hybrid---High-Tech-Industry-HD01_R1733933\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Remote-Support-Engineer--German--speaking----Hybrid---High-Tech-Industry-HD01_R1733933\/apply\",\"job_requisition_id\":\"R1733933\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"7e2140314d3b101ee7978986630b0000\",\"descriptor\":\"20124 - Hpinc - WHSBTSPAIN24\",\"reference_id\":\"WHSBTSPAIN24\",\"custom_reference_id\":\"WHSBTSPAIN24\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101ef569e68923d40000\",\"descriptor\":\"W0ZQQ9 P_Sbt_Spain_Hpi 3ww\",\"reference_id\":\"W0ZQQ9\",\"custom_reference_id\":\"W0ZQQ9\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"luis.gil@concentrix.com\"},\"first_name\":\"Luis Alejandro Gil Noriega (102540849)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733933\",\"wid\":\"00a2cb07975d100c026af46dc54d0000\",\"descriptor\":\"Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"165\",\"campaign_id\":\"781\",\"campaign_title\":\"R1734364 Cape - Banking Customer Service Rep\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep \u2013 Banking (On-Site)\",\"street\":\"CAN Glace Bay\",\"address\":\"CAN Glace Bay\",\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"postal_code\":\"B1A 6B5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)\",\"long_description\":\"<h2><strong>Title: Customer Service Rep - Banking (On-Site<\/strong>)<\/h2>\\n<p><strong>Location:<\/strong> <strong>Glace Bay, NS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB DESCRIPTION <\/strong><\/p>\\n<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>18 years of age with a High School diploma\/GED&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>1 year of customer service experience required and experience in contact center is a plus.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>While the role is not technical support you will be expected to utilize multiple systems on a PC throughout your day to day&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Able to speak, write and understand English which will be confirmed by an assessment<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Personal qualities\/skills important to the role (tech, service, etc)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<br \/>&nbsp;One of our&nbsp;company&rsquo;s&nbsp;Culture&nbsp;Beliefs&nbsp;says, &ldquo;We&nbsp;champion our people.&rdquo;&nbsp;That&rsquo;s why we&nbsp;significantly&nbsp;invest in our&nbsp;game-changers, our&nbsp;infrastructure, and&nbsp;our capabilities&nbsp;to ensure long-term success for&nbsp;both&nbsp;our&nbsp;teams and our customers. And we&rsquo;ll invest in&nbsp;YOU&nbsp;to aid&nbsp;in your career&nbsp;path&nbsp;and&nbsp;in&nbsp;your&nbsp;personal&nbsp;development. In this role, you&rsquo;ll also&nbsp;be provided with:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>The base salary range for this position is $16.75\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p>\\n<\/li>\\n<li>\\n<p>4 weeks of paid training<\/p>\\n<\/li>\\n<li>\\n<p>Canada benefits &ndash; Full medical, dental, life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Lucrative employee referral bonus opportunities<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1734364\",\"location\":\"Glace Bay, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T14:02:00.057-04:00\",\"created_at\":\"2026-05-27T10:35:28.768-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B1A 6B5\",\"primary_location\":{\"id\":\"CA-CAP-UNION-Y0\",\"wid\":\"b67da9176e3d1062f9dd520fee71bd62\",\"descriptor\":\"CAN Glace Bay\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01c46d9735cbb36016c8\",\"address\":\"jennifer.timmerman@concentrix.com\"},\"last_name\":\"Timmerman\",\"first_name\":\"Jennifer\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"101297165\",\"wid\":\"7f928ba0e7930162a5f783d14914f4bf\",\"descriptor\":\"Jennifer Timmerman (101297165)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373936\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep---Banking--On-Site-_R1734364\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep---Banking--On-Site-_R1734364\/apply\",\"job_requisition_id\":\"R1734364\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734364\",\"wid\":\"372d621cb7cd100c0f95f99475190000\",\"descriptor\":\"R1734364 Customer Service Rep - Banking (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"56706de872bb01c46d9735cbb36016c8\",\"address\":\"jennifer.timmerman@concentrix.com\"},\"last_name\":\"Timmerman\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"aa96695f652101205aee98f70d1a364d\",\"address\":\"michelle.sharpe@concentrix.com\"},\"last_name\":\"Sharpe\",\"first_name\":\"Michelle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1741\",\"campaign_id\":\"880\",\"campaign_title\":\"Audi \/ Catalonian \/ WAH \/ Braga \/ ad in Catalonian\",\"campaign_type\":\"job_application\",\"job_title\":\"Representant de Servei (catalanoparlant) - Per a Audi \u2013 Remot des de Portugal\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Descobreix el poder d\u2019una carrera que et canviar\u00e0 la vida\",\"long_description\":\"<p>Busques el seg&uuml;ent pas? Som un l&iacute;der global en tecnologia i serveis que impulsa les marques del futur. Ajudem marques reconegudes &mdash; les que utilitzes cada dia &mdash; a millorar els seus negocis amb tecnologia i solucions integrades, en m&eacute;s de 70 pa&iuml;sos. I estem orgullosos de ser reconeguts amb premis com &ldquo;World&rsquo;s Best Workplaces&rdquo;, &ldquo;Best Companies for Career Growth&rdquo; i &ldquo;Best Company Culture&rdquo;, any rere any.<\/p>\\n<p>Si vols cr&eacute;ixer i inspirar-te, com a <strong>Representant d&rsquo;Atenci&oacute; al Client per a Audi a Portugal (remot<\/strong>), garantir&agrave;s que es compleixin els objectius de rendiment en totes les operacions. I que satisfem les expectatives del client relacionades amb l&rsquo;excel&middot;l&egrave;ncia operativa: alts est&agrave;ndards de qualitat, efici&egrave;ncia i millora de l&rsquo;experi&egrave;ncia del client.<\/p>\\n<p><strong>Creixement professional i desenvolupament personal<\/strong><\/p>\\n<p>T&rsquo;oferirem tota la formaci&oacute;, tecnologies d&rsquo;avantguarda i el suport continu que necessitar&agrave;s per tenir &egrave;xit. A Concentrix, hi ha un veritable potencial de creixement professional i personal. Aproximadament el 80% dels nostres directius han estat promocionats internament! Per aix&ograve; oferim una &agrave;mplia gamma de programes GRATU&Iuml;TS d&rsquo;aprenentatge i desenvolupament de lideratge dissenyats per ajudar-te a construir la carrera que sempre has imaginat.<\/p>\\n<p><strong>Qu&egrave; far&agrave;s en aquest lloc<\/strong><\/p>\\n<p>Com a Representant d&rsquo;Atenci&oacute; al Client, haur&agrave;s de:<\/p>\\n<ul>\\n<li>Respondre a les consultes dels clients per tel&egrave;fon, xat i correu electr&ograve;nic, representant una marca automobil&iacute;stica europea l&iacute;der amb professionalitat i entusiasme. Mantenir una documentaci&oacute; clara i precisa de les interaccions amb els clients, resolucions i seguiments al sistema CRM.<\/li>\\n<li>Col&middot;laborar amb els companys per millorar l&rsquo;experi&egrave;ncia global del client.<\/li>\\n<li>Mantenir-te al dia sobre les &uacute;ltimes ofertes, pol&iacute;tiques i serveis per proporcionar informaci&oacute; precisa i puntual als clients.<\/li>\\n<li>Mostrar calidesa i entusiasme en cada interacci&oacute; amb el client.<\/li>\\n<li>Utilitzar els teus coneixements sobre automoci&oacute; i productes digitals per resoldre problemes de manera efectiva.<\/li>\\n<\/ul>\\n<p><strong>Els teus requisits<\/strong><\/p>\\n<p>Concentrix &eacute;s una gran opci&oacute; per a tu si:<\/p>\\n<ul>\\n<li>Tens un nivell alt de catal&agrave; (C1 escrit i oral) i un bon nivell d&rsquo;angl&egrave;s (B2)<\/li>\\n<li>Tens almenys 1 any d&rsquo;experi&egrave;ncia en un call center o en atenci&oacute; al client, preferiblement en el sector de l&rsquo;automoci&oacute;<\/li>\\n<li>T&rsquo;apassionen els temes relacionats amb l&rsquo;automoci&oacute; i tens habilitats en tecnologia digital<\/li>\\n<li>Tens gran atenci&oacute; al detall i bones habilitats organitzatives<\/li>\\n<li>Tens excel&middot;lents habilitats per resoldre problemes i una mentalitat creativa orientada a solucions<\/li>\\n<\/ul>\\n<p>Si creus que no compleixes tots els requisits, igualment t&rsquo;animem a presentar-te. Farem tot el possible per trobar el lloc adequat per a tu, sigui aquest o un altre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qu&egrave; t&rsquo;oferim<\/strong><\/p>\\n<p>En aquest lloc, oferim beneficis que s&rsquo;adapten al teu estil de vida:<\/p>\\n<ul>\\n<li>Treballar per a una marca reconeguda en el sector de l&rsquo;automoci&oacute;, coneguda pel seu comprom&iacute;s amb la qualitat, la innovaci&oacute; i la satisfacci&oacute; del client<\/li>\\n<li>Contracte indefinit a jornada completa (negociable segons la teva experi&egrave;ncia i les necessitats del client)<\/li>\\n<li>Salari competitiu i bonus per rendimento<\/li>\\n<li>Relocalitzaci&oacute; a Portugal - Paquet de relocalitzaci&oacute;<\/li>\\n<li>Treball remot des del nord de Portugal<\/li>\\n<li>Bonus per recomanar amics (programa de refer&egrave;ncies)<\/li>\\n<li>Formaci&oacute; totalment remunerada sobre l&rsquo;empresa i el projecte<\/li>\\n<li>Programes de desenvolupament professional<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Descobreix la millor versi&oacute; de tu mateix\/a!<\/strong><\/p>\\n<p>Si tot aix&ograve; et sembla el seg&uuml;ent pas perfecte en la teva carrera professional, volem saber de tu. Inscriu-t&rsquo;hi avui mateix i descobreix per qu&egrave; m&eacute;s de 440.000 persones arreu del m&oacute;n consideren Concentrix el seu &ldquo;lloc de treball ideal&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute;s un ocupador que promou la igualtat d&rsquo;oportunitats<\/strong><\/p>\\n<p>Estem orgullosament units com un sol equip, una sola empresa, a escala global. Estem compromesos amb la igualtat d&rsquo;oportunitats per a tots els candidats i amb un entorn de treball lliure de discriminaci&oacute; i assetjament. Tots els nostres processos de selecci&oacute; es basen en les necessitats del negoci, els requisits del lloc i les qualificacions professionals, sense tenir en compte ra&ccedil;a, edat, identitat de g&egrave;nere, orientaci&oacute; sexual, religi&oacute;, &egrave;tnia, situaci&oacute; familiar o parental, origen nacional, discapacitat o qualsevol altra classificaci&oacute; protegida per la legislaci&oacute; vigent.<\/p>\\n<p><strong>Autoritzaci&oacute; per treballar<\/strong><\/p>\\n<p>D&rsquo;acord amb la legislaci&oacute; portuguesa, nom&eacute;s es consideraran les candidatures de persones autoritzades legalment a treballar a Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1353759571\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:18:48.382+01:00\",\"created_at\":\"2026-05-27T09:16:04.209+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"900\",\"campaign_id\":\"19414\",\"campaign_title\":\"Software Analyst II (TCF) R1734144\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Business Analyst<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><p><\/p><p><b>Job Summary<\/b><br \/>The Business Analyst serves as the link between business stakeholders and technology teams, ensuring requirements are clearly defined, prioritized, and delivered with measurable business value. This role is responsible for gathering and translating business needs into user stories and actionable requirements, supporting development teams throughout the delivery lifecycle, and ensuring solutions align with business goals. The ideal candidate is analytical, detail-oriented, and highly effective in stakeholder communication, backlog management, and Agile delivery support.<\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Gather, analyze, and document business requirements from stakeholders to ensure clarity, completeness, and alignment with business objectives.<\/p><\/li><li><p>Translate business requirements into user stories with clear acceptance criteria to support development and testing.<\/p><\/li><li><p>Manage and maintain the product backlog in\u00a0JIRA, ensuring priorities align with business goals and delivery timelines.<\/p><\/li><li><p>Facilitate or support\u00a0Agile\/Scrum ceremonies, including backlog refinement, sprint planning, and sprint reviews, in partnership with the Product Owner and Scrum Master.<\/p><\/li><li><p>Collaborate closely with engineering teams to clarify requirements during development and resolve functional questions.<\/p><\/li><li><p>Lead and coordinate\u00a0User Acceptance Testing (UAT)\u00a0activities, including test scenario support, stakeholder coordination, and defect tracking.<\/p><\/li><li><p>Track\u00a0KPIs\u00a0and measure business outcomes after delivery to evaluate solution effectiveness.<\/p><\/li><li><p>Identify process improvement opportunities and recommend solutions that improve operational efficiency and delivery quality.<\/p><\/li><li><p>Act as the primary liaison between business stakeholders and delivery teams, ensuring alignment on priorities, scope, and expected outcomes.<\/p><\/li><\/ul><p><b>Required Skills:<\/b><\/p><ul><li><p>Strong experience in requirements gathering, analysis, and documentation.<\/p><\/li><li><p>Excellent ability to write\u00a0user stories\u00a0and\u00a0acceptance criteria.<\/p><\/li><li><p>Hands-on experience with\u00a0JIRA, including backlog management, story tracking, and reporting.<\/p><\/li><li><p>Experience supporting or facilitating\u00a0Agile\/Scrum ceremonies.<\/p><\/li><li><p>Strong stakeholder communication, collaboration, and alignment skills.<\/p><\/li><li><p>Solid analytical and problem-solving capabilities.<\/p><\/li><li><p>Proficiency in\u00a0JIRA, Confluence, Excel, and Visio.<\/p><\/li><\/ul><p><b>Education<\/b><\/p><ul><li><p>Bachelor\u2019s degree in\u00a0Business, Information Technology, Computer Science, or a related field is preferred.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $30\/hr - $32\/hr plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/07\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1734144\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-02T02:04:10.353+08:00\",\"created_at\":\"2026-05-27T06:05:01.040+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Business-Analyst_R1734144-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0443\",\"descriptor\":\"Software Analyst II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374391\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Business-Analyst_R1734144-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Business-Analyst_R1734144-5\/apply\",\"job_requisition_id\":\"R1734144\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 Cloud Solution Architect \u2013 Dynamics 365 Finance &amp; Operations &amp; Supply Chain<\/p><p><\/p><p>As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance &amp; Operations (F&amp;O) and Supply Chain Management. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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Gestione e Manutenzione delle Strutture<\/b><\/h2><ul><li>Supervisionerai le operazioni quotidiane delle strutture aziendali (uffici e sedi operative)<\/li><li>Effettuerai ispezioni regolari di edifici, spazi di lavoro e aree comuni<\/li><li>Monitorerai e gestirai attivit\u00e0 di manutenzione preventiva e correttiva<\/li><li>Garantirai il corretto funzionamento dei sistemi HVAC, elettrici, idraulici, illuminazione, ascensori e impianti dell\u2019edificio<\/li><li>Seguirai i ticket di manutenzione e assicurerai una risoluzione tempestiva<\/li><li>Manterrai le strutture pronte per gli audit interni ed esterni aziendali, per le visite dei clienti e garantirai la continuit\u00e0 operativa<br \/>\u00a0<\/li><\/ul><h2><b>2.Salute, Sicurezza e Ambiente (HSE)<\/b><\/h2><ul><li>Verificherai il rispetto delle politiche di health and safety, osservando le direttive aziendali e i requisiti normativi locali<\/li><li>Eseguirai controlli di sicurezza a scadenza giornaliera o settimanale segnalando eventuali rischi<\/li><li>Supporterai le esercitazioni antincendio, le evacuazioni di emergenza e collaborerai con HR per i corsi di formazione sulla sicurezza<\/li><li>Garantirai la presenza e il corretto funzionamento di segnaletica, uscite di emergenza, sistemi antincendio e dispositivi di sicurezza<\/li><li>Supporterai nel mantenimento gli standard ISO (es. ISO 9001, ISO 14001) fornendo documentazione ed adottando azioni correttive<\/li><li>Coordinerai la verifica della pulizia del sito rispettando i vari standard aziendali e normativi locali<br \/>\u00a0<\/li><\/ul><h2><b>3.Sistemi a Bassa Corrente e Sicurezza<\/b><\/h2><ul><li>Monitorerai i sistemi di:<ul><li>CCTV - Sicurezza<\/li><li>Sistemi del controllo accessi<\/li><li>Sistemi di allarme antincendio<\/li><li>BMS e sistemi di monitoraggio<\/li><\/ul><\/li><li>Ti coordinerai con i fornitori per i problemi di troubleshooting, manutenzione e upgrade aziendale<\/li><li>Garantirai che le misure di sicurezza fisica siano operative e conformi agli standard<\/li><li>Supporterai le indagini su incidenti legati alle strutture o alla sicurezza<br \/>\u00a0<\/li><\/ul><h2><b>4.Gestione Fornitori e Rapporti con i Proprietari<\/b><\/h2><ul><li>Coordinarsi con fornitori approvati per manutenzione e supporto tecnico<\/li><li>Supervisionare il lavoro dei fornitori in sede assicurando il rispetto delle norme di sicurezza e dell\u2019ambito di intervento<\/li><li>Interfacciarsi con proprietari e gestione degli edifici per problematiche legate alle strutture<\/li><li>Garantire che i fornitori rispettino le regole sui permessi di lavoro e sulla sicurezza del sito<\/li><li>Verificare il completamento dei lavori ed escalare eventuali criticit\u00e0<\/li><\/ul><h2><b>5. Documentazione e Reportistica<\/b><\/h2><ul><li>Manterrai accuratamente i registri di:<ul><li>Log di manutenzione<\/li><li>Ispezioni di sicurezza<\/li><li>Report di incidenti<\/li><li>Documentazione di conformit\u00e0<\/li><li>Inventari e asset delle strutture<\/li><\/ul><\/li><li>Preparerai report sullo stato delle strutture, sui rischi e sulle possibili migliorie da adottare al fine di garantire una sicurezza sempre maggiore<\/li><li>Supporterai gli audit interni ed esterni fornendo i dati e la documentazione richiesta<\/li><\/ul><h2><br \/><b>6.Supporto a Espansioni e Progetti<\/b><\/h2><ul><li>Supporterai l&#39;espansione aziendale, relativamente all&#39;apertura di nuovi uffici e siti produttivi, ristrutturazioni e trasferimenti dal punto di vista della readiness delle strutture<\/li><li>Collaborerai all\u2019allestimento degli spazi di lavoro, alla predisposizione elettrica, al cablaggio e alla conformit\u00e0 dei layout<\/li><li>Garantirai, prima dell&#39;avvio operativo, che le nuove aree rispettino gli standard aziendali<\/li><li>Coordinerai gli accessi e la sicurezza durante l\u2019esecuzione dei progetti<\/li><\/ul><h2><br \/><b>7.Supporto alla Continuit\u00e0 Operativa<\/b><\/h2><ul><li>Supporterai che la gestione degli impianti elettrici, la preparazione dei generatori e i piani di emergenza siano puntuali ed efficienti<\/li><li>Parteciperai alla gestione dei problemi legati alle strutture (blackout, perdite d\u2019acqua, problemi di accesso)<\/li><li>Assicurerai la protezione e la manutenzione delle aree critiche (sale server, locali elettrici)<\/li><\/ul><h2><br \/><b>Cosa cerchiamo:<\/b><\/h2><ul><li>Solida conoscenza delle operazioni di facility management<\/li><li>Conoscenza di impiantistica edilizia<\/li><li>Conoscenza delle normative HSE e della sicurezza sul lavoro<\/li><li>Ottima conoscenza di AutoCAD<\/li><li>Esperienza con sistemi a bassa corrente e sistemi di sicurezza fisica<\/li><li>Ottime capacit\u00e0 di follow-up, documentazione e reporting<\/li><li>Capacit\u00e0 di lavorare in autonomia<\/li><li>Ottima capacit\u00e0 di gestione delle criticit\u00e0<\/li><li>Abilit\u00e0 nel gestire pi\u00f9 siti\/attivit\u00e0<\/li><li>Forti capacit\u00e0 di coordinamento e comunicazione<\/li><li>Comprovata capacit\u00e0 nella risoluzione dei problemi<\/li><li>Competenze economico-finanziarie: abilit\u00e0 nel pianificare, redigere e gestire budget per infrastrutture critiche; monitorare costi operativi (OPEX) e di investimento (CAPEX); analizzando scostamenti di budget al fine di implementare azioni correttive<br \/>\u00a0<\/li><\/ul><p>&#x1f449; <b>Posizione on-site - Lecce - Viale della Repubblica 41<br \/>\u00a0<\/b><\/p><h2><b>Requisiti Preferenziali<\/b><\/h2><ul><li>Diploma Tecnico Industriale o Laurea Triennale in discipline tecniche<\/li><li>Avr\u00e0 carattere preferenziale una precedente esperienza in ambito di Facilities Management<\/li><li>Esperienza in contesti BPO, uffici corporate o ambienti multi-sito<\/li><li>Familiarit\u00e0 con standard ISO<\/li><li>Esperienza in audit sia interni che esterni<\/li><li>Conoscenza delle normative locali<\/li><li>Inglese livello B2<\/li><li>Conoscenza di AutoCAD<\/li><li><\/li><\/ul><h2><b>Cosa Offriamo<\/b><\/h2><ul><li>Contratto a tempo determinato \u2013 con obiettivo stabilizzazione a tempo indeterminato<\/li><li>40 ore settimanali<\/li><li><b>CCNL Telecomunicazioni \u2013 13 mensilit\u00e0<\/b><\/li><li><b>Bonus annuale basato sulle performance &#x1f4b0;<\/b><\/li><li>Orario di lavoro: luned\u00ec\u2013venerd\u00ec, 8:30 \u2013 17:30<\/li><li>Sviluppo professionale e opportunit\u00e0 di crescita &#x1f4c8;<\/li><li>Attivit\u00e0 di formazione continua: accesso a <b>Concentrix University<\/b> e <b>LinkedIn Learning<\/b><\/li><li><b>RAL indicativa: 25.000 \u2013 28.000 \u20ac<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1721261\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"0.01\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-27T00:04:44.908+08:00\",\"created_at\":\"2026-05-26T22:05:57.950+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Facilities-Specialist_R1721261\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"organization_reference_id\":\"WIT03\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title: DevOps Engineer \u2013 CI\/CD Migration (Jenkins to CloudBees &amp; Harness)<\/b><\/p><p><b>Experience<\/b><\/p><p>5\u201310 Years<\/p><p><b>Job Summary<\/b><\/p><p>Seeking an experienced <b>DevOps Engineer<\/b> to support and lead <b>CI\/CD migration from Jenkins to CloudBees and Harness<\/b> within containerized environments. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0 \u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the coffee industry\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0 \u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0 \u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0 \u00a0<\/p><p><\/p><p>As a\u00a0Customer Service Representative\u00a0on our team, you will:\u00a0 \u00a0<\/p><p>- Provide with accurate information to our customer\u00a0<br \/>- Logging and follow up of correct and Valid Orders or requests\u00a0<br \/>- Ensure the highest level of Customer Satisfaction Surveys Scores\u00a0<br \/>- Delivery of high caliber Customer Service on Post-Sales requisitions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0 \u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0 \u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0 \u00a0<\/p><p>- Are proficient or bilingual in Italian and Spanish plus you are an intermediate English speaker<br \/>- Have excellent communication skills in a variety of customer facing situations<br \/>- Are a good team player with drive for success\u00a0<\/p><p><\/p><p><b>It will be a plus if you have:\u00a0<\/b><\/p><p><br \/>- Previous experience in similar position\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0 \u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0 \u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0 \u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0<\/b>\u00a0\u00a0<\/p><p>- 25 hours\/week temporary contract<\/p><p>- Schedule: Monday to Friday, from 09.00 to 14.00<br \/>- Salary of 12,579 euros gross\/year &#43; up to 1,500 euros gross\/year in bonus\u00a0<br \/>- Excellent office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0 \u00a0<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0 \u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0 \u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0 \u00a0<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.<\/p><p><b>Responsibilities<\/b><\/p><p>In this crucial role, you will build and manage a robust sales pipeline focused on driving revenue, product adoption, and market presence within the EMEA market. Your efforts will specifically target teaming with Sales Representatives, Solution Architects, Sales Engineers, and partners at the CXO level with large enterprises in the Retail and Fashion Sector.\u00a0<\/p><p><\/p><p>Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO\/VP level. We seek a professional who can think strategically and analytically about business, product, and technology challenges, and who can craft compelling value propositions that resonate with both customers and partners. 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Demonstrate a deep understanding of various deal types and seize opportunities by suggesting tailored tech partner solutions proactively.<\/li><li>Craft compelling value propositions that distinctly set Concentrix apart from the competition, highlighting our unique advantages and compelling offerings in the marketplace.<\/li><li>Engage in Industry Events:\u00a0Actively participate in essential industry events hosted by key partners to expand networks and seize new opportunities.<\/li><li>Strategically implement sales plans:\u00a0Formulate and execute targeted sales strategies to drive business growth and enhance market reach.<\/li><li>Nurture a thriving pipeline:\u00a0Sustain, expand and help to grow a robust pipeline that supports continual growth and opportunity.<\/li><li>Collaborate across the Retail and Fashion sector to expand reach and promote Concentrix technology solutions.<\/li><li>Lead contract negotiations:\u00a0Oversee and manage contract negotiations in conjunction with internal stakeholders, ensuring favorable outcomes for all parties.<\/li><li>Build enduring client relationships:\u00a0Foster and maintain long-term strategic relationships with key accounts, prioritizing mutual success and growth.<\/li><li>Internal and external sales enablement.<\/li><li>Guarantee customer satisfaction:\u00a0Commit to delivering exceptional customer satisfaction and enhancing client experiences.<\/li><li>Travel requirements:\u00a0Prepare for moderate travel to support your role and initiatives.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Extensive sales expertise:\u00a0Possess at least 7 years of experience in technology-related sales or business development, with proven prowess in direct field sales of complex transformational technology solutions to Fortune 500 companies. 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CSAM\/CSEM Appeals &amp; Complex Case Review<\/b><\/p><p>\u25cf Review escalated appeals challenging enforcement actions related to suspected CSAM\/CSEM violations.<\/p><p>\u25cf Evaluate user-submitted evidence and determine whether reinstatement is appropriate.<\/p><p>\u25cf Make independent, proportionate, and defensible decisions supported by case data and contextual reasoning.<\/p><p>\u25cf Ensure 100% accuracy in all final determinations.<\/p><p><\/p><p><b>2. Contextual Judgment &amp; Decision-Making<\/b><\/p><p>\u25cf Navigate policy-silent and ambiguous scenarios where guidelines do not fit neatly.<\/p><p>\u25cf Apply safeguarding principles, ethical judgment, and risk assessment frameworks.<\/p><p>\u25cf Identify aggravating and mitigating factors, repeat offender signals, and evasion patterns.<\/p><p><\/p><p><b>3. 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Quality, Knowledge Sharing &amp; Mentorship<\/b><\/p><p>\u25cf Support calibration sessions to maintain consistency across specialist teams.<\/p><p>\u25cf Contribute to case libraries showcasing exemplary decision-making and precedent-setting cases.<\/p><p>\u25cf Provide contextual guidance to peers and operational leaders when needed.<\/p><p><\/p><p><b>Qualifications &amp; Experience<\/b><\/p><p>Candidates must bring specialized expertise relevant to high-risk child-safety work. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Fashion Support Consultant in Barcelona (On-site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a&nbsp;<strong>Fashion Support Consultant<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users&rsquo; demands.&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Escalate potential service issues initially with Mentor.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Are bilingual or proficient in French and advanced in&nbsp;English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; needs&nbsp;<br \/>- Can&nbsp;take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week&nbsp;temporary contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 19,748 euros gross\/year + up to 1,200 euros gross\/year in bonus &nbsp;<br \/>- Great office location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><b>Language requirement : Mandarin, location : Cyberjaya, Selangor<\/b><\/li><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1729680\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-28T12:06:07.647+08:00\",\"created_at\":\"2026-05-25T20:05:53.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. 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and set development goals<\/li><li>Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships.<\/p><\/li><li><p>Strong attention to detail.<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure.<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/p><\/li><li><p>Proficient in Microsoft Office.<\/p><\/li><li><p>Strong communication skills both in English and Italian, both written and verbal.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in 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Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373732\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--Italian-and-English-_R1733589\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--Italian-and-English-_R1733589\/apply\",\"job_requisition_id\":\"R1733589\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vasileios.baouten@concentrix.com\"},\"first_name\":\"Vasilis Bauten (Vasilis Bauten) (102567736)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div><h2><b>Role Overview<\/b><\/h2><p>Il\/La <b>Supervisor Planning &amp; Scheduling (Workforce Management)<\/b> \u00e8 responsabile della gestione delle attivit\u00e0 di pianificazione, schedulazione e ottimizzazione della forza lavoro all\u2019interno delle operations BPO.<\/p><p>Il ruolo garantisce la corretta copertura dei volumi operativi, massimizzando efficienza, produttivit\u00e0 e qualit\u00e0 del servizio nel rispetto dei KPI contrattuali.<\/p><p>Inoltre, supporta attivamente il business attraverso interazione con clienti e potenziali clienti, contribuendo alla definizione di soluzioni WFM scalabili e competitive.<\/p><h2><b>Key Responsibilities<\/b><\/h2><h3><b>Planning &amp; Forecasting<\/b><\/h3><ul><li>Analizzare trend storici, volumi e driver di business per sviluppare forecast accurati<\/li><li>Garantire la pianificazione della forza lavoro in linea con i volumi previsti e gli SLA<\/li><li>Monitorare scostamenti forecast vs actual e implementare azioni correttive<\/li><\/ul><h3><b>Scheduling Management<\/b><\/h3><ul><li>Supervisionare la creazione e l\u2019ottimizzazione dei turni<\/li><li>Garantire copertura operativa efficiente in base alle esigenze del business<\/li><li>Gestire ferie, assenze e variazioni operative<\/li><\/ul><h3><b>Real-Time Management<\/b><\/h3><ul><li>Monitorare le performance in tempo reale (RTA)<\/li><li>Intervenire su criticit\u00e0 operative con azioni immediate<\/li><\/ul><h3><b>Team Management<\/b><\/h3><ul><li>Coordinare e sviluppare il team WFM<\/li><li>Definire obiettivi e monitorare performance<\/li><li>Fornire coaching continuo<\/li><\/ul><h3><b>Client &amp; Business Interaction<\/b><\/h3><ul><li>Gestire la relazione operativa con i clienti esistenti su temi di planning e staffing<\/li><li>Partecipare a meeting con clienti per presentare performance, forecast e strategie WFM<\/li><li>Supportare il team Sales \/ Business Development nella fase di <b>pre-sales<\/b><\/li><li>Contribuire alla definizione di modelli di staffing e soluzioni WFM per <b>potenziali nuovi clienti<\/b><\/li><li>Preparare dati, analisi e simulazioni per offerte commerciali (RFP\/RFI)<\/li><li>Garantire allineamento tra esigenze cliente e capacit\u00e0 operativa<\/li><\/ul><h3><b>Stakeholder Management<\/b><\/h3><ul><li>Collaborare con Operations Manager, HR e leadership<\/li><li>Fornire insight basati sui dati a supporto delle decisioni strategiche<\/li><li>Tradurre esigenze di business in soluzioni operative sostenibili<\/li><\/ul><h3><b>Reporting &amp; KPI<\/b><\/h3><ul><li>Monitorare KPI: Service Level, ASA, Shrinkage, Occupancy, Forecast Accuracy<\/li><li>Produrre report periodici e analisi<\/li><li>Identificare opportunit\u00e0 di ottimizzazione<\/li><\/ul><h2><b>Qualifications &amp; Requirements<\/b><\/h2><h3><b>Mandatory<\/b><\/h3><ul><li>Esperienza 3-5 anni in Workforce Management (BPO\/Contact Center)<\/li><li>Esperienza nella gestione di team<\/li><li>Conoscenza strumenti WFM (NICE, IEX, Verint o simili)<\/li><li>Ottima conoscenza Excel<\/li><li>Inglese livello B2\/C1<\/li><\/ul><h3><b>Preferred<\/b><\/h3><ul><li>Esperienza in contesti multi-client<\/li><li>Esperienza in <b>supporto a gare \/ pre-sales \/ capacity planning commerciale<\/b><\/li><li>Conoscenza strumenti BI<\/li><\/ul><h2><b>Soft Skills<\/b><\/h2><ul><li>Forte orientamento al cliente e al business<\/li><li>Ottime capacit\u00e0 relazionali e di presentazione<\/li><li>Pensiero analitico e problem solving<\/li><li>Leadership e gestione team<\/li><li>Precisione e attenzione ai dettagli<\/li><\/ul><h2><b>What We Offer<\/b><\/h2><ul><li>Ambiente internazionale e dinamico<\/li><li>Crescita in ambito Operations, WFM e Client Management<\/li><li>Hybrid \/ Work from Home<\/li><li>Pacchetto competitivo &#43; bonus<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1732521\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-25T20:05:53.062+08:00\",\"created_at\":\"2026-05-25T18:09:58.988+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Supervisor-Planning-and-Scheduling_R1732521\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations 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Planning and Scheduling\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"401\",\"campaign_id\":\"280\",\"campaign_title\":\"ING\/ Italian\/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Chat support cu Italiana - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":\"Remote\",\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Reimagineaz\u0103-\u021bi cariera<\/strong>&nbsp;<\/p>\\n<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.<\/p>\\n<p>Suntem &icirc;n c\u0103utare de <strong><em>Chat support cu Italiana - Remote<\/em><\/strong><strong>,<\/strong> care s\u0103 se al\u0103ture echipei noastre de \\\"game-changers\\\", \u0219i care s\u0103 interac\u021bioneze cu m\u0103rci de top, din domenii precum tech, finan\u021be, c\u0103l\u0103torii, mod\u0103, s\u0103n\u0103tate.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103<\/strong>&nbsp;<\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportul continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><br \/><strong>Ce vei face in acest rol<\/strong><\/p>\\n<ul>\\n<li>Vei oferi asisten\u021b\u0103 pentru conturi curente, carduri, servicii bancare \u0219i solicit\u0103ri generale de informa\u021bii;<\/li>\\n<li>Vei sprijini tranzac\u021biile bancare &icirc;n conformitate cu procedurile \u0219i reglement\u0103rile;<\/li>\\n<li>Vei gestioneza cererile clien\u021bilor folosind ca si canal de comunicare chat-ul;<\/li>\\n<li>Vei asigura un nivel ridicat de experien\u021b\u0103 pentru client, cu profesionalism \u0219i acurate\u021be.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Abilit\u0103\u021bile tale<\/strong>&nbsp;<\/p>\\n<p>Ne vom potrivi dac\u0103 tu:&nbsp;<\/p>\\n<ul>\\n<li style=\\\"text-align: left;\\\">Cunosti limba <strong>Italiana la nivel avansat<\/strong> (atat scris cat si vorbit)<\/li>\\n<li style=\\\"text-align: left;\\\">Esti o persoan\u0103 orientat\u0103 c\u0103tre client, de &icirc;ncredere \u0219i comunicativ\u0103;<\/li>\\n<li style=\\\"text-align: left;\\\">Detii diplom\u0103 de <strong>liceu <\/strong>(Minimum);<\/li>\\n<li style=\\\"text-align: left;\\\">Ai cuno\u0219tin\u021be bune de operare<strong> PC,<\/strong> Windows \u0219i Microsoft Office;<\/li>\\n<li style=\\\"text-align: left;\\\">Esti interesat de sectorul bancar \u0219i\/ sau financiar;<\/li>\\n<li style=\\\"text-align: left;\\\">Esti interesat de o pozitie <span style=\\\"text-decoration: underline;\\\"><strong>Remote<\/strong><\/span> sau program <strong>full-time sau part-time<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat<\/strong><\/p>\\n<p>Beneficii:&nbsp;<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;<\/li>\\n<li>Bonus de persorman\u021b\u0103&nbsp;<\/li>\\n<li>Ai posibilitatea sa alegi dintr-o serie de beneficii flexibile de pe platforma My Benefit&nbsp;<\/li>\\n<li>Abonament medical\u202f&nbsp;<\/li>\\n<li>Bonus de recomandare a unui prieten&nbsp;<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong>&nbsp;<\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibilitate<\/strong>&nbsp;<\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.&nbsp;<\/p>\",\"ats_external_id\":\"3815792576\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T02:59:03.407+03:00\",\"created_at\":\"2026-05-25T17:38:18.736+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"253\",\"campaign_id\":\"599\",\"campaign_title\":\"Italian | Customer Service | Athens | Qonto IT ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti \u2013 Banca Online\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Descrizione del Ruolo<\/strong><br \/>Stiamo assumendo Consulenti Clienti per supportare uno dei nostri principali partner del settore finanziario, un protagonista internazionale dell&rsquo;online banking dedicato ai freelance e alle PMI. Unisciti al nostro team dinamico di #GameChangers ad Atene e metti a frutto le tue competenze comunicative in un ambiente internazionale e innovativo.<\/p>\\n<p><br \/><strong>Perch&eacute; unirti a noi<\/strong><br \/>Ti affascina la relazione con il cliente e desideri offrire un&rsquo;esperienza unica? Ti piace aiutare gli altri e crescere in un ambiente dinamico? Entra a far parte del nostro team multiculturale di Consulenti Clienti e utilizza le tue competenze comunicative in Italiano al servizio di una fintech innovativa.<br \/>Ogni giornata sar&agrave; diversa: supporterai professionisti nelle loro esigenze bancarie e contribuirai a offrire loro un&rsquo;esperienza fluida, affidabile e personalizzata.<\/p>\\n<p><br \/><strong>Le tue responsabilit&agrave;:<\/strong><\/p>\\n<ul>\\n<li>Gestire richieste tramite chiamate, email e chat<\/li>\\n<li>Identificare e analizzare le esigenze dei clienti per garantirne la soddisfazione<\/li>\\n<li>Creare un rapporto di fiducia grazie a una comunicazione chiara e proattiva<\/li>\\n<li>Fornire informazioni precise sui servizi bancari (conti, pagamenti, transazioni, ecc.)<\/li>\\n<li>Raggiungere gli obiettivi individuali e di team (qualit&agrave;, produttivit&agrave;, soddisfazione del cliente)<\/li>\\n<li>Assicurare il follow-up delle interazioni con i clienti e la gestione delle pratiche<\/li>\\n<li>Rispettare procedure, policy e standard di conformit&agrave;<\/li>\\n<\/ul>\\n<p><br \/><strong>Specifiche del ruolo:<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di lavoro da remoto dopo 3 mesi di anzianit&agrave;<\/li>\\n<li>Orari flessibili: 5 giorni a settimana (dal luned&igrave; alla domenica), 8 ore al giorno, tra le 7:00 del mattino alle 2:00 del mattino<\/li>\\n<li>Maggiorazioni interessanti per le ore notturne (dopo le 22:00) e per il lavoro domenicale<\/li>\\n<li>Bonus fedelt&agrave; dopo 1 anno sul progetto<\/li>\\n<\/ul>\\n<p><br \/><strong>Profilo ricercato:<\/strong><\/p>\\n<ul>\\n<li>Esperienza nel servizio clienti o nella relazione con il cliente apprezzata<\/li>\\n<li>Italiano fluente (C2)<\/li>\\n<li>Livello intermedio di inglese considerato un plus, ma non obbligatorio<\/li>\\n<li>Forte orientamento al cliente e buona comprensione delle aspettative degli utenti<\/li>\\n<li>Eccellenti capacit&agrave; comunicative, di problem solving e ascolto attivo<\/li>\\n<li>Buone capacit&agrave; di scrittura<\/li>\\n<li>Capacit&agrave; di gestire pi&ugrave; attivit&agrave; in un ambiente dinamico e orientato agli obiettivi<\/li>\\n<li>Senso di responsabilit&agrave; e attenzione alla qualit&agrave; del lavoro<\/li>\\n<\/ul>\\n<p><br \/><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Relocation completamente coperta (biglietti aerei, alloggio, trasporto) per iniziare in totale serenit&agrave;<\/li>\\n<li>Contratto a tempo indeterminato dal primo giorno per una maggiore stabilit&agrave; professionale<\/li>\\n<li>Retribuzione competitiva con 14 mensilit&agrave; all&rsquo;anno<\/li>\\n<li>Bonus mensile fino al 10% basato sulle performance<\/li>\\n<li>Carta buoni pasto (Up Hellas Mastercard) per i tuoi pranzi<\/li>\\n<li>Assicurazione sanitaria privata + cure dentistiche per la tua tranquillit&agrave;<\/li>\\n<li>Opportunit&agrave; di carriera internazionale grazie a un programma di mobilit&agrave; interna<\/li>\\n<li>Eventi aziendali regolari per condividere momenti unici<\/li>\\n<li>Palestra gratuita &amp; attivit&agrave; wellness per prenderti cura di te<\/li>\\n<li>Cinema rooftop con vista sull&rsquo;Acropoli &ndash; un&rsquo;esperienza unica ad Atene<\/li>\\n<li>Ristorante aziendale per goderti le pause pranzo con i colleghi<\/li>\\n<\/ul>\\n<p><br \/>Se condividi i nostri valori di riconoscimento, integrit&agrave;, spirito di squadra e impegno, e desideri creare l&rsquo;effetto &ldquo;wow&rdquo;, allora sei la persona che stiamo cercando. Pi&ugrave; che il tuo percorso professionale, saranno la tua motivazione e la tua personalit&agrave; a fare la differenza e a permetterti di entrare nella nostra dinamica community.<br \/>Si prega di notare che i candidati non cittadini dell&rsquo;Unione Europea devono essere in possesso di un valido permesso di lavoro in Grecia per poter essere considerati idonei.<br \/>Concentrix Grecia garantisce pari opportunit&agrave; di impiego.<br \/>Concentrix considera la diversit&agrave; una ricchezza fondamentale e offre a tutti un accesso equo al lavoro, indipendentemente da genere, et&agrave;, religione, origine etnica o qualsiasi altra caratteristica protetta dalla legislazione nazionale vigente.<\/p>\",\"ats_external_id\":\"2681795326\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T02:59:03.044+03:00\",\"created_at\":\"2026-05-25T17:13:03.864+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"918\",\"campaign_id\":\"19286\",\"campaign_title\":\"Software Engineer II (TCF) R1732815\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Engineer .NET\",\"street\":\"AUS Brisbane - 288 Edward Street\",\"address\":\"AUS Brisbane - 288 Edward Street\",\"city\":\"Brisbane\",\"state\":\"Queensland\",\"postal_code\":\"4000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Catalyst is the technology and digital transformation arm of Concentrix. We help organisations solve complex, real-world problems through engineering, human-centred design, and cloud-native delivery. Our teams work across government, healthcare, financial services, aviation, and telecommunications \u2014 embedded with clients from discovery through to production.<\/p><p><\/p><p>With offices across Melbourne, Sydney and Brisbane we run small, high-trust project teams where engineers, designers, and delivery leads work side by side. We\u2019re partners with AWS, Microsoft, and Apple, and we\u2019re proud of the reputation we\u2019ve built through repeat work with clients like Transport for NSW, PTV, NSW Department of Communities and Justice, and others across the public and private sectors.<\/p><p><\/p><p>We\u2019re looking for a mid-level .NET engineer who is equally comfortable on greenfield cloud-native builds and legacy modernisation engagements. You\u2019ll work across the full delivery lifecycle \u2014 from shaping solutions with clients through to writing, testing, and shipping production code.<\/p><p>This is a client-facing role. You\u2019ll collaborate with UX\/UI designers, QA engineers, mobile developers, and delivery managers, and you\u2019ll be part of the technical conversation from day one.<\/p><p><\/p><p><b>WHAT YOU\u2019LL DO<\/b><\/p><ul><li>Write clean, maintainable, and well-tested code across both modern and legacy .NET codebases<\/li><li>Contribute to the full delivery lifecycle \u2014 discovery, design, build, test, deploy, and support<\/li><li>Translate requirements into well-architected, pragmatic solutions<\/li><li>Design and consume RESTful APIs and microservices in cloud environments (AWS and\/or Azure)<\/li><li>Work within cross-functional Agile teams alongside designers, QA, and mobile engineers<\/li><li>Participate in technical design reviews and architecture discussions<\/li><li>Maintain and improve CI\/CD pipelines and code quality standards<\/li><li>Communicate clearly with clients and internal stakeholders \u2014 this is a visible, client-facing role<\/li><li>Continuously improve your knowledge and share it with the team<\/li><\/ul><p><\/p><p><b>WHAT YOU\u2019LL BRING<\/b><\/p><p><b>Essential<\/b><\/p><ul><li>3&#43; years of commercial .NET development experience, including hands-on work across:<\/li><li>Modern .NET (8, 9, or 10) \u2014 APIs, background services, cloud-native patterns<\/li><li>.NET Framework \u2014 maintenance, migration, and modernisation of existing codebases<\/li><li>Commercial experience with cloud platforms \u2014 AWS or Azure<\/li><li>Experience building and consuming microservices and service-oriented architectures<\/li><li>Proficiency with React for front-end development<\/li><li>Strong grasp of SOLID principles, common design patterns, and software craftsmanship<\/li><li>Containerisation experience \u2014 Docker and Kubernetes (or equivalent orchestration)<\/li><li>Experience with CI\/CD pipelines and writing testable, well-covered code<\/li><li>Delivery experience in Agile environments \u2014 Scrum and\/or Kanban<\/li><li>Clear communicator \u2014 you listen well, explain things plainly, and work comfortably with clients<\/li><\/ul><p><\/p><p><b>Desirable<\/b><\/p><ul><li>Experience with CQRS and Event Sourcing patterns<\/li><li>Mobile development experience \u2014 React Native, iOS, or Android<\/li><li>Functional programming experience<\/li><\/ul><p><\/p><p>Apply via the link and we\u2019ll be in touch. If there\u2019s a fit, we\u2019ll start with a brief conversation to learn more about you and walk you through what working at Concentrix Catalyst looks like. We aim to move quickly and keep you informed at every stage.<\/p><p><\/p><p>We are an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees, regardless of background, identity, or experience.<\/p><p><\/p><p>Concentrix Catalyst does not accept unsolicited agency submissions. Please do not forward CVs to our team without an active, signed agency agreement in place. We are not responsible for fees related to unsolicited submissions.<\/p>\",\"ats_external_id\":\"R1732815\",\"location\":\"Brisbane, Queensland\",\"job_type\":\"full_time\",\"salary\":\"125000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-05-25T14:06:59.381+08:00\",\"created_at\":\"2026-05-25T14:05:55.958+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane---288-Edward-Street\/Software-Engineer-NET_R1732815\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Brisbane\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4000\",\"primary_location\":{\"id\":\"AU-BRI-EDWAR-16\",\"wid\":\"bc3f7f69a44001d2658be05ddd1822df\",\"descriptor\":\"AUS Brisbane - 288 Edward Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane---288-Edward-Street\/Software-Engineer-NET_R1732815\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane---288-Edward-Street\/Software-Engineer-NET_R1732815\/apply\",\"job_requisition_id\":\"R1732815\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"josh.tonzing@concentrix.com\"},\"first_name\":\"Josh Tonzing (101759532)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1732815\",\"wid\":\"5690fd0c7e68100b51c13bc2821a0000\",\"descriptor\":\"Software Engineer .NET\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"340\",\"campaign_id\":\"927\",\"campaign_title\":\"Samsung Social \/ Czech \/ Hybrid in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Social Network specialist pro SAMSUNG\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Role Overview:<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you a&nbsp;social media enthusiast who loves turning a&nbsp;brief interaction into a&nbsp;great conversation? We are looking for a&nbsp;proactive and communicative Community Manager to join our dynamic team. This isn&rsquo;t just about \\\"answering messages\\\"&mdash;it&rsquo;s about being the human heartbeat of our brand across Facebook and Instagram.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are a&nbsp;people person who knows their way around a&nbsp;comments section and thrives in a&nbsp;fast-paced environment, you&rsquo;re exactly who we&rsquo;re looking for.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\ude80 <strong>Your Mission:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Direct Engagement: Monitor and respond to comments and direct messages on Facebook and Instagram with speed and personality.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Customer Advocacy: Act as the first point of contact, helping our community with their questions and ensuring they feel heard and valued.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Brand Voice: Maintain a consistent, helpful, and engaging tone of voice that aligns with our brand values.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Problem Solving: Turn potential complaints into positive experiences through empathetic and effective communication.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Collaboration: Work closely with our core contact center team to stay updated on our latest services and updates.<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2705 <strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Social Media Savvy: Deep understanding of Instagram and Facebook ecosystems.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Exceptional Communication: Top-notch CZ or SK language (grammar and style). Ability to be professional yet approachable.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">People-First Mindset: Genuinely enjoy helping others and can keep your cool under pressure.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Reliability: Organized, detail-oriented, and comfortable working within a structured contact center environment.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Proactive Energy: You look for ways to improve community engagement, not just wait for tasks.<\/li>\\n<\/ul>\\n<p><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Competitive salary.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Wide range of training and career development opportunities.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Benefits: paid vacation, meal vouchers (123.90 CZK\/day), benefit card (1,940 CZK\/month).<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Multisport card for an active lifestyle.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Company events: teambuildings, sports activities, and parties.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Career growth opportunities in an international company.<\/li>\\n<\/ul>\\n<p>If you are looking for a&nbsp;new challenge and want to work in a&nbsp;team where you can grow and develop, we would be happy to hear from you today!<\/p>\",\"ats_external_id\":\"3681793231\",\"location\":\"Brno, South Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-25T10:29:48.522+02:00\",\"created_at\":\"2026-05-25T10:23:07.174+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1588\",\"campaign_id\":\"543\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1733542\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (English - speaking) On-site MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Support Consultant in Barcelona\",\"long_description\":\"<p><strong>Experience the power of a game - changing career&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Fashion Support Consultant<\/strong>&nbsp;<strong>in Barcelona <\/strong><strong>(on-site)<\/strong><strong>,<\/strong>&nbsp;you will be part of our team of game-changers who are powering the brands of the future in fashion.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a<strong>&nbsp;Fashion Support Consultant <\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users&rsquo; demands.<br \/>- Log call details onto call management systems and provide response and resolution within SLA.<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.<br \/>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.<br \/>- Understand and comply with administrative duties&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> German (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"446968046\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T10:15:17.298+01:00\",\"created_at\":\"2026-05-25T09:38:22.395+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1743\",\"campaign_id\":\"858\",\"campaign_title\":\"Audi \/ Danish \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Danish-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Danish (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"901870744\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:15:09.197+01:00\",\"created_at\":\"2026-05-25T09:35:30.970+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1744\",\"campaign_id\":\"856\",\"campaign_title\":\" Audi \/ Catalonian \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Catalonian-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Catalonian (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"794934405\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:02:42.803+01:00\",\"created_at\":\"2026-05-25T09:28:36.280+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1745\",\"campaign_id\":\"854\",\"campaign_title\":\" Volkswagen \/ Danish \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Danish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3345197911\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T10:24:10.824+01:00\",\"created_at\":\"2026-05-25T09:21:36.637+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"919\",\"campaign_id\":\"19274\",\"campaign_title\":\"Software Engineer I (TCF) R1733383\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Backend Developer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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Technical Support Advisor - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products\/services. You'll wear many hats &ndash; troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Essential Functions\/Core Responsibilities<\/strong><\/em><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate technical support to customers via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and escalate unresolved issues to higher-level support teams.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain detailed records of customer interactions and support activities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively identify and address potential customer issues to prevent escalations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a resource to other support personnel&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in ongoing training and development to stay abreast of the latest technology advancements.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Candidate Profile<\/strong><\/em>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A High School Diploma and one year of relevant experience are preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech sales experience is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic\/Advanced '' depends on the program '' understanding of client technical systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to learn including strong problem-solving skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in written and verbal communication.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Commitment to providing exceptional customer service.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Courteous with a strong customer service orientation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve and maintain recognized and applicable technical certification(s)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Able to rotate shifts, as needed<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Based on the program, additional experience\/skills may be required<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Our benefits<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; Competitive salary<\/p>\\n<p>&bull; A bright, modern, and exciting place to work, with excellent staff facilities<\/p>\\n<p>&bull; Performance-related pay<\/p>\\n<p>&bull; Voluntary Medical plan<\/p>\\n<p>&bull; Transportation allowance<\/p>\\n<p>&bull; Life insurance<\/p>\\n<p>&bull; Annual reward and recognition events<\/p>\\n<p>&bull; Holiday pay<\/p>\\n<p>&bull; Access to training and development opportunities.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><u>Career Framework Role<\/u><\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures.&nbsp; You are starting to demonstrate familiarity with client terminology, operating standards, and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><u>Disclaimer&nbsp;&nbsp;<\/u><\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. 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Solliciteer vandaag nog en ontdek waarom meer dan 440k+ 'game-changers' over de hele wereld Concentrix hun favoriete werkgever noemen.<\/p>\\n<p><strong>Concentrix biedt gelijke kansen voor iedereen <\/strong><\/p>\\n<p>We zijn trots verenigd als &eacute;&eacute;n team, &eacute;&eacute;n bedrijf, wereldwijd. We zetten ons in voor gelijke arbeidskansen voor alle kandidaten en een werkomgeving vrij van discriminatie en intimidatie. Al onze wervingsprocedures zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderlijke status, nationale afkomst, handicap of enige andere classificatie die wordt beschermd door de toepasselijke wetgeving.<\/p>\\n<p><strong>Toegang tot de arbeidsmarkt <\/strong><\/p>\\n<p>In overeenstemming met de Portugese wetgeving worden alleen sollicitanten die wettelijk gemachtigd zijn om in Portugal te werken in overweging genomen voor deze functie.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2764074575\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T14:17:36.528+01:00\",\"created_at\":\"2026-05-22T14:16:32.703+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1589\",\"campaign_id\":\"541\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1733278\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00a0Customer Service Representative (Danish-speaking) - On-site - XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative (Danish-speaking) - On-site - XM01\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a&nbsp;<strong>Customer Service Representative in Barcelona (On-site),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;electric cars.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>&nbsp;on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams&nbsp;<br \/>-&nbsp;Understand and comply with administrative duties including holiday, sickness and overtime&nbsp;<br \/>-&nbsp;Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are&nbsp;proficient&nbsp;or&nbsp;bilingual&nbsp;in&nbsp;Danish&nbsp;and are fluent in English&nbsp;<br \/>- Have 1 year working experience in Customer Service&nbsp;<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution&nbsp;<br \/>-&nbsp;Experience in the automotive industry&nbsp;and wi&nbsp;<br \/>- Have working experience with electric vehicles or possess your own&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Full-time 39&nbsp;hours\/week&nbsp;permanent&nbsp;contract:&nbsp;Monday to Friday&nbsp;09:00h to 18:00h<br \/>- Salary&nbsp;21 700 euros gross\/year&nbsp;+ up to&nbsp;2000 euros&nbsp;gross\/year in bonus&nbsp;<br \/>- Central location in&nbsp;Barcelona&nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs&nbsp;and&nbsp;specialized courses&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f&nbsp;<\/p>\\n<\/div>\\n<p>R1733278<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1733278\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T01:59:09.111+02:00\",\"created_at\":\"2026-05-22T14:08:57.460+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME--Customer-Service-Representative--Danish-speaking----On-site---XM01_R1733278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME--Customer-Service-Representative--Danish-speaking----On-site---XM01_R1733278\/apply\",\"job_requisition_id\":\"R1733278\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733278\",\"wid\":\"1f5cb8323a6d100a7c3c4d527c130000\",\"descriptor\":\"\u00a0Customer Service Representative (Danish-speaking) - On-site - XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"402\",\"campaign_id\":\"279\",\"campaign_title\":\"Trendyol Sales \/ Romanian \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Support Specialist with Romanian and English\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <strong><em>Sales Support Specialist<\/em><\/strong><\/span><\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><strong><em><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">,<\/span><\/em><\/strong> <\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <em><strong>Sales Support Specialist<\/strong><\/em><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">&nbsp;<span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">to help new sellers get started on our e-commerce platform. <\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">You&rsquo;ll<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> play a key role in making their onboarding experience smooth and hassle-free by guiding them through setup, answering their questions, and ensuring they understand how to use our tools effectively.<\/span><\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><strong>Romanian native language level &amp; English medium level (B2)<\/strong><\/li>\\n<li>Excellent communication and interpersonal skills.<\/li>\\n<li>Ability to multitask and work efficiently in a fast-paced environment.<\/li>\\n<li>Strong problem-solving skills and attention to detail.<\/li>\\n<li>A customer-first mindset with a proactive attitude.<\/li>\\n<li>Proffesional approach<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Full time role<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Monday &ndash; Friday schedule<\/li>\\n<li>Private Medical subscription<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<p><strong>Field Sales Specialist:<\/strong><\/p>\\n<ul>\\n<li>Perform market research<\/li>\\n<li>Be present to trade fairs and fizical stores to increase brand awareness<\/li>\\n<li>Promote the brand<\/li>\\n<li>Creates databases with relevant leads<\/li>\\n<li>Convinces sellers to register on the platform, guide them through the registration process, and explains how the platform works (delivery, payments, commissions)<\/li>\\n<li>Provide recommendations and assistance to sellers<\/li>\\n<li>Maintains relationships with sellers&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Remote Sales Specialist:<\/strong><\/p>\\n<ul>\\n<li>Promote the brand<\/li>\\n<li>Convince sellers to register on the platform, guide them through the registration process, explain how the platform works (delivery, payments, commissions)<\/li>\\n<li>Handle more difficult sellers who could not be convinced by level 1<\/li>\\n<li>Provide recommendations and assistance to sellers<\/li>\\n<li>Maintain a relationship with the seller (check if everything is okay for them, offer suggestions for improvement)<\/li>\\n<li>Contact small\/medium-sized companies with the purpose of closing deals according with their services<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"2409810139\",\"location\":\"Bucharest, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T02:59:02.188+03:00\",\"created_at\":\"2026-05-22T13:43:30.517+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1943\",\"campaign_id\":\"509\",\"campaign_title\":\"R1674340 Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"  Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ce que nous vous offrons <\/strong><\/h2>\\n<h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h2>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1992257039\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-24T01:59:07.000+02:00\",\"created_at\":\"2026-05-22T12:39:39.902+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1944\",\"campaign_id\":\"508\",\"campaign_title\":\"R1674330 Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/h2>\\n<h2>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/h2>\\n<h2>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Was wir Ihnen bieten<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/h2>\\n<\/li>\\n<li>\\n<h2>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sonderbonus zu A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Hervorragende Sozialleistungen<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/h2>\\n<\/li>\\n<li>\\n<h2>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/h2>\\n<\/li>\\n<li>\\n<h2>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kostenloser Zugang zu unserem Fitnessstudio.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Dynamische Arbeitsumgebung<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das Profil unserer Game-Changer<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Wir suchen Talente, die:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Unser Rekrutierungsprozess<\/strong><\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>1- Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>2-Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>3-Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"78779160\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-22T14:05:13.462+02:00\",\"created_at\":\"2026-05-22T12:29:16.264+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1747\",\"campaign_id\":\"827\",\"campaign_title\":\"GoogleDSCC \/ Dutch \/ BM \/ Lisbon \/ ad in dutch\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker (Nederlandstalig) - Zoekmachine \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ervaar de kracht van een grensverleggende carri\u00e8re \",\"long_description\":\"<p>Ben je op&nbsp;zoek&nbsp;naar&nbsp;de&nbsp;volgende&nbsp;stap?&nbsp;Wij&nbsp;zijn&nbsp;een&nbsp;wereldwijde&nbsp;leider&nbsp;in&nbsp;technologie&nbsp;en&nbsp;dienstverlening&nbsp;die de&nbsp;merken&nbsp;van de&nbsp;toekomst&nbsp;versterkt.&nbsp;Wij&nbsp;helpen&nbsp;bekende&nbsp;merken&nbsp;&mdash; de&nbsp;merken&nbsp;die je&nbsp;dagelijks&nbsp;gebruikt&nbsp;&mdash;&nbsp;hun&nbsp;bedrijf&nbsp;te&nbsp;verbeteren&nbsp;met&nbsp;technologie&nbsp;en&nbsp;ge&iuml;ntegreerde&nbsp;oplossingen&nbsp;in&nbsp;meer&nbsp;dan 70&nbsp;landen. En we&nbsp;zijn&nbsp;er trots op&nbsp;dat&nbsp;we&nbsp;jaar&nbsp;na&nbsp;jaar&nbsp;worden&nbsp;erkend&nbsp;met&nbsp;prijzen&nbsp;zoals&nbsp;\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\"&nbsp;en&nbsp;\\\"Best Company Culture.\\\"&nbsp;<\/p>\\n<p>Als je wilt&nbsp;groeien&nbsp;en&nbsp;ge&iuml;nspireerd&nbsp;wilt&nbsp;raken,&nbsp;zorg&nbsp;je er&nbsp;als&nbsp;Klantenservicemedewerker&nbsp;in&nbsp;Lissabon, Portugal (On-Site)&nbsp;voor&nbsp;dat&nbsp;de&nbsp;prestatiedoelen&nbsp;in alle&nbsp;operationele&nbsp;processen&nbsp;worden&nbsp;behaald.&nbsp;Daarnaast&nbsp;zorg&nbsp;je&nbsp;ervoor&nbsp;dat&nbsp;we&nbsp;voldoen&nbsp;aan&nbsp;de&nbsp;verwachtingen&nbsp;van de&nbsp;klant&nbsp;op het&nbsp;gebied&nbsp;van&nbsp;operationele&nbsp;uitmuntendheid:&nbsp;hoge&nbsp;doelstellingen&nbsp;wat&nbsp;betreft&nbsp;kwaliteit,&nbsp;effici&euml;ntie&nbsp;en&nbsp;het&nbsp;verbeteren&nbsp;van de&nbsp;klantreis.&nbsp;<\/p>\\n<p><strong>Carri&egrave;regroei&nbsp;en&nbsp;persoonlijke&nbsp;ontwikkeling<\/strong>&nbsp;<\/p>\\n<p>Wij&nbsp;bieden&nbsp;je alle&nbsp;trainingen,&nbsp;geavanceerde&nbsp;technologie&euml;n&nbsp;en&nbsp;de continue&nbsp;ondersteuning&nbsp;die je&nbsp;nodig&nbsp;hebt&nbsp;om&nbsp;succesvol&nbsp;te&nbsp;zijn. Bij Concentrix is er&nbsp;re&euml;el&nbsp;potentieel&nbsp;voor&nbsp;carri&egrave;re-&nbsp;en&nbsp;persoonlijke&nbsp;groei.&nbsp;Ongeveer&nbsp;80% van&nbsp;onze&nbsp;managers&nbsp;en&nbsp;leiders&nbsp;is&nbsp;vanuit&nbsp;de eigen&nbsp;organisatie&nbsp;doorgegroeid!&nbsp;Daarom&nbsp;bieden&nbsp;we&nbsp;een&nbsp;reeks GRATIS leer-&nbsp;en&nbsp;leiderschapsontwikkelingsprogramma's&nbsp;aan,&nbsp;ontworpen&nbsp;om je op&nbsp;weg&nbsp;te&nbsp;helpen&nbsp;naar&nbsp;de&nbsp;carri&egrave;re&nbsp;die je&nbsp;altijd&nbsp;al&nbsp;voor&nbsp;ogen&nbsp;had.&nbsp;<\/p>\\n<p><strong>Wat je&nbsp;gaat&nbsp;doen&nbsp;in&nbsp;deze&nbsp;rol<\/strong>&nbsp;<\/p>\\n<p>Als&nbsp;Klantenservicemedewerker&nbsp;ga je:&nbsp;<\/p>\\n<ul>\\n<li>Reageren&nbsp;op&nbsp;inkomende&nbsp;klantvragen&nbsp;en&nbsp;relevante&nbsp;informatie&nbsp;over de casus&nbsp;documenteren.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zorgen&nbsp;voor&nbsp;een&nbsp;uitstekende&nbsp;klanttevredenheid&nbsp;door&nbsp;gebruikers&nbsp;te&nbsp;helpen&nbsp;met pre-sales,&nbsp;algemene&nbsp;vragen&nbsp;en&nbsp;technische&nbsp;ondersteuningsvragen&nbsp;via&nbsp;meerdere&nbsp;kanalen&nbsp;(zoals&nbsp;toegewezen).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Adequaat&nbsp;reageren&nbsp;of&nbsp;klanten&nbsp;escaleren&nbsp;naar&nbsp;hogere&nbsp;supportniveaus&nbsp;zoals&nbsp;gedefinieerd&nbsp;en&nbsp;gedocumenteerd.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Samenwerken met&nbsp;andere&nbsp;technici&nbsp;om&nbsp;helptickets&nbsp;op&nbsp;te&nbsp;lossen&nbsp;of correct&nbsp;te&nbsp;sluiten.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Jouw&nbsp;kwalificaties<\/strong>&nbsp;<\/p>\\n<p>Concentrix is&nbsp;een&nbsp;geweldige&nbsp;match&nbsp;als&nbsp;je:&nbsp;<\/p>\\n<ul>\\n<li>Beschikt&nbsp;over&nbsp;een&nbsp;uitstekende&nbsp;beheersing&nbsp;van de Nederlandse taal (schriftelijk&nbsp;en&nbsp;mondeling)&nbsp;en&nbsp;vloeiend&nbsp;bent in het Engels (B2-niveau).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Beschikt&nbsp;over&nbsp;uitstekende&nbsp;schriftelijke&nbsp;en&nbsp;mondelinge&nbsp;communicatieve&nbsp;vaardigheden&nbsp;om&nbsp;technische&nbsp;taal&nbsp;te&nbsp;vereenvoudigen&nbsp;voor&nbsp;niet-technische&nbsp;gebruikers.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Geduld&nbsp;toont&nbsp;bij&nbsp;het&nbsp;communiceren&nbsp;en&nbsp;oplossen&nbsp;van&nbsp;problemen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Op de&nbsp;hoogte&nbsp;blijft&nbsp;van de&nbsp;nieuwste&nbsp;IT-&nbsp;en&nbsp;tech-gerelateerde&nbsp;trends.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Proactief,&nbsp;zelfgemotiveerd&nbsp;en&nbsp;een&nbsp;geweldige&nbsp;teamspeler&nbsp;bent.&nbsp;<\/li>\\n<\/ul>\\n<p>Als je het&nbsp;gevoel&nbsp;hebt&nbsp;dat&nbsp;je&nbsp;niet&nbsp;aan&nbsp;elk&nbsp;vakje&nbsp;voldoet,&nbsp;moedigen&nbsp;we je&nbsp;alsnog&nbsp;aan&nbsp;om&nbsp;te&nbsp;solliciteren. We&nbsp;zullen&nbsp;ons&nbsp;best&nbsp;doen&nbsp;om je&nbsp;aan&nbsp;de&nbsp;juiste&nbsp;baan&nbsp;te&nbsp;koppelen, of het nu&nbsp;deze&nbsp;of&nbsp;een&nbsp;andere&nbsp;rol&nbsp;is.&nbsp;<\/p>\\n<p><strong>Wat&nbsp;bieden&nbsp;wij&nbsp;jou<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;deze&nbsp;rol&nbsp;bieden&nbsp;we&nbsp;voordelen&nbsp;die&nbsp;passen&nbsp;bij&nbsp;jouw&nbsp;unieke&nbsp;levensstijl:&nbsp;<\/p>\\n<ul>\\n<li>Fulltime&nbsp;dienstverband&nbsp;met&nbsp;contracten&nbsp;voor&nbsp;onbepaalde&nbsp;tijd&nbsp;(bespreekbaar&nbsp;afhankelijk&nbsp;van&nbsp;jouw&nbsp;ervaring&nbsp;en&nbsp;de&nbsp;behoeften&nbsp;van&nbsp;onze&nbsp;klant).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Competitief&nbsp;salaris&nbsp;en&nbsp;prestatiebonus.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Centrale&nbsp;locatie&nbsp;in&nbsp;Lissabon, Portugal.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>\\\"Bring-a-friend\\\" (verwijzings)&nbsp;bonusmogelijkheden.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Volledig&nbsp;betaalde&nbsp;training over het&nbsp;bedrijf&nbsp;en&nbsp;het project&nbsp;waaraan&nbsp;je&nbsp;gaat&nbsp;werken.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programma's&nbsp;voor&nbsp;loopbaanontwikkeling.&nbsp;<\/li>\\n<\/ul>\\n<p>Ervaar&nbsp;de&nbsp;beste&nbsp;versie&nbsp;van&nbsp;jezelf! Als&nbsp;dit&nbsp;voelt&nbsp;als&nbsp;de&nbsp;perfecte&nbsp;volgende&nbsp;stap in&nbsp;jouw&nbsp;carri&egrave;re, dan&nbsp;willen&nbsp;we&nbsp;graag&nbsp;van je&nbsp;horen.&nbsp;Solliciteer&nbsp;vandaag&nbsp;nog&nbsp;en&nbsp;ontdek&nbsp;waarom&nbsp;meer&nbsp;dan 440k+ 'game-changers' over de hele&nbsp;wereld&nbsp;Concentrix&nbsp;hun&nbsp;favoriete&nbsp;werkgever&nbsp;noemen.&nbsp;<\/p>\\n<p><strong>Concentrix is&nbsp;een&nbsp;werkgever&nbsp;met&nbsp;gelijke&nbsp;kansen<\/strong>&nbsp;<\/p>\\n<p>We&nbsp;zijn&nbsp;trots&nbsp;verenigd&nbsp;als&nbsp;&eacute;&eacute;n&nbsp;team,&nbsp;&eacute;&eacute;n&nbsp;bedrijf,&nbsp;wereldwijd. We&nbsp;zetten&nbsp;ons&nbsp;in&nbsp;voor&nbsp;gelijke&nbsp;arbeidskansen&nbsp;voor&nbsp;alle&nbsp;kandidaten&nbsp;en&nbsp;een&nbsp;werkomgeving&nbsp;vrij&nbsp;van&nbsp;discriminatie&nbsp;en&nbsp;intimidatie. Al&nbsp;onze&nbsp;wervingsprocedures&nbsp;zijn&nbsp;gebaseerd&nbsp;op&nbsp;zakelijke&nbsp;behoeften,&nbsp;functie-eisen&nbsp;en&nbsp;professionele&nbsp;kwalificaties,&nbsp;ongeacht&nbsp;ras,&nbsp;leeftijd,&nbsp;genderidentiteit,&nbsp;seksuele&nbsp;geaardheid,&nbsp;religie,&nbsp;etniciteit,&nbsp;gezins- of&nbsp;ouderlijke&nbsp;status,&nbsp;nationale&nbsp;afkomst, handicap of&nbsp;enige&nbsp;andere&nbsp;classificatie&nbsp;die&nbsp;wordt&nbsp;beschermd&nbsp;door de&nbsp;toepasselijke&nbsp;nationale&nbsp;wetgeving.&nbsp;<\/p>\\n<p><strong>Gerechtigdheid&nbsp;om&nbsp;te&nbsp;werken<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;overeenstemming&nbsp;met de&nbsp;Portugese&nbsp;wetgeving&nbsp;worden&nbsp;alleen&nbsp;sollicitanten&nbsp;die&nbsp;wettelijk&nbsp;bevoegd&nbsp;zijn&nbsp;om in Portugal&nbsp;te&nbsp;werken&nbsp;in&nbsp;overweging&nbsp;genomen&nbsp;voor&nbsp;deze&nbsp;functie.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1757872373\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T12:16:44.132+01:00\",\"created_at\":\"2026-05-22T12:08:51.644+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1590\",\"campaign_id\":\"539\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1733181\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-Speaking) - On Site NW01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Customer Representative (Italian-Speaking)\",\"long_description\":\"<p><strong>Experience the power of a game-changing career <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (on-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative on our team, you will:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Escalate potential service issues initially with Mentor&nbsp;<br \/>- To follow all the processes and procedures of the project&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Italian, and advanced level of English<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p><strong>It will be a plus if you have:<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your<strong> unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Rotative shift between Monday to Saturday, 09:00 - 18:00 &nbsp;or 10:00 - 19:00 <br \/>- Salary 20,972 euros gross\/year + up to 2,000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1733181<\/p>\",\"ats_external_id\":\"R1733181\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1747.75\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T15:16:33.336+02:00\",\"created_at\":\"2026-05-22T10:09:22.288+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Die Wochenenden sind frei und geh&ouml;ren dir!<\/li>\\n<li>\\n<p>Mit einer&nbsp;<strong>flexiblen Einsatzplanung<\/strong> l&auml;sst sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;ssige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Wir bieten ein&nbsp;<strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1622848<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. 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This is achieved by actively being involved in the set up and maintenance of appropriate policies, standard office operating procedures, and applying international, federal, state, and local payroll tax regulatory requirements<\/h2><\/li><li><h2>Partner to determine key performance standards for payroll processing and carry out effective management of operations to ensure those standards are met<\/h2><\/li><li><h2>Identify areas of payroll processing for improvement and propose new ways of addressing and settling issues<\/h2><\/li><li><h2>Provide effective leadership, supervision, and guidance to payroll team members to enable them succeed on their job, including but not limited to setting SMART Goals, providing the team adequate training, guidance, and expertise<\/h2><\/li><li><h2>Ensure adequate training and development so the payroll staff members have the skills and knowledge to effectively answer customers\u2019 inquiries and questions, and researching, troubleshooting, and resolving cases relating to customer escalations<\/h2><\/li><li><h2>Plan, supervise, coordinate, and evaluate the work of subordinates and have involvement in hiring, termination or disciplining staff<\/h2><\/li><li><h2>Ensure robust processes relating to tax and accounting reconciliation processes and execute tax updates are designed, implemented and complied with<\/h2><\/li><li><h2>Ensure robust processes relating to year end processes involving closing out the calendar year; and new year start up processes are designed, implemented and complied with<span>\u00a0<\/span><\/h2><\/li><li><h2>Assist in global work and initiatives as needed<\/h2><\/li><\/ul><h2><\/h2><h2>What you&#39;ll need<\/h2><ul><li><h2>Bachelor&#39;s Degree in related field from a four-year college or university with 10&#43; Years of Experience (with at least 2 - 4 years of Progressive Mgmt. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for people with a passion for delivering customer success. As a Senior Support Partner CSA, you will act as a customer-facing technical expert supporting Microsoft customers with their most critical and complex incidents and technical questions, primarily focused on Microsoft 365 Apps (Office), legacy Microsoft Office products, and Office for Mac. In this role, you will work directly with customers on a day-to-day basis, leading deep technical investigations, driving resolution of high-impact incidents, and acting as a trusted advisor during business-critical situations.<\/p><p>This is a highly customer-facing role where the majority of your time is spent engaging with customer stakeholders, understanding their environments, and resolving complex technical challenges and delivering technical workshop content to customer audiences.<\/p><p>This opportunity will allow you to accelerate your technical expertise in advanced troubleshooting, develop strong customer engagement and presentation as well as communication skills, and gain deep experience across Microsoft 365 Apps and related technologies.<\/p><p>This role offers flexible work options with remote and onsite work possibilities; it will require a strong focus on direct customer interaction and collaboration.<\/p><p><\/p><h1><\/h1><h1><b>You will:<\/b><\/h1><p><\/p><p><\/p><p>Customer Resolution: Act as an internal expert to resolve longer-running, sensitive, or escalated issues and identify and build relationships with internal and external teams to resolve customer issues.<br \/>Identify reoccurring roadblocks and escalate as needed and manage escalated issues and ensure existing processes don\u2019t hinder resolution.<br \/>Communication: Manage customer and field expectations around issue response and keep stakeholders informed on issue response<br \/>Process Improvement: Surface feedback and identify systematic issues and lead process improvement efforts and review retrospective summaries and resolve recurring or sensitive issues.<br \/>Critical Incident Ownership: Act as the primary technical owner for customer-critical and complex incidents related to Microsoft 365 Apps (Office), legacy Office products, and Office for Mac, ensuring end-to-end resolution and customer satisfaction.<br \/>Deep Technical Troubleshooting: Lead advanced troubleshooting across client, service, and integration layers using structured methodologies. Analyse logs, traces, and system behaviour to isolate root cause in complex and ambiguous scenarios.<br \/>Cross-Technology Resolution: Troubleshoot across multiple domains including Microsoft 365 Apps, Windows, macOS, identity, networking, and service connectivity to resolve high-impact customer issues.<br \/>Escalation &amp; Orchestration: Engage and coordinate with Microsoft engineering, support, and partner teams to drive resolution of critical incidents, ensuring clear ownership, prioritisation, and timely progress.<br \/>Root Cause Analysis &amp; Prevention: Deliver detailed root cause analysis (RCA) and post-incident reviews. Identify patterns and recommend proactive measures to prevent recurrence of issues.<br \/>Advanced Diagnostics: Perform in-depth diagnostics using network tracing (e.g., Fiddler\/Wireshark), ETL trace analysis, and Sysinternals tools to identify performance, authentication, and application-level issues.<br \/>Customer Communication: Provide clear, structured, and executive-level communication during high-severity incidents, managing customer expectations and building trust throughout the lifecycle of the issue.<br \/>Knowledge Sharing: Contribute to internal knowledge bases, document troubleshooting approaches, and share learnings with broader teams to improve overall support capability. - Continuous Improvement: Identify systemic issues in products, processes, or supportability and provide feedback to Microsoft engineering and service teams.<br \/>Workshop Delivery to larger customer audiences, covering security, troubleshooting, environment assessments and problem avoidance<br \/>OR Bachelor&#39;s Degree in Computer Science, Information Technology, or related field AND 6&#43; years of relevant experience<br \/>OR Master&#39;s Degree in Computer Science, Information Technology, or related field AND 4&#43; years of relevant experience<br \/>OR equivalent experience<br \/>\u00a0<\/p><p><\/p><h1><b>What you need to have is:<\/b><\/h1><p><\/p><p>Required Qualifications<\/p><p><\/p><p>Fluency in German &amp; English language<br \/>9&#43; years of experience in technical support, customer engineering, or related roles, with a strong focus on troubleshooting complex enterprise environments<br \/>Experience with Office for Mac troubleshooting, including platform-specific behaviours and limitations<br \/>Strong knowledge of Microsoft 365 Apps architecture, deployment, servicing, and update channels (Example: Knowledge of LTSC)<br \/>Proven expertise in troubleshooting and resolving complex incidents in Microsoft 365 Apps (Office), legacy Office products, and Office for Mac<br \/>Strong experience in advanced troubleshooting techniques including log analysis, network tracing (e.g., Fiddler, Wireshark), ETL trace analysis, and use of Sysinternals tools<br \/>Experience troubleshooting across client operating systems (Windows and macOS), application layers, identity\/authentication, and service connectivity<br \/>Demonstrated ability to manage and drive resolution of high-severity, business-critical customer incidents involving multiple stakeholders<br \/>Knowledge of networking fundamentals (DNS, TCP\/IP, proxies, firewalls) and their impact on Office\/M365 Apps functionality<br \/>Presentation and Workshop\/ Trainer experience in delivering standardized readiness to larger audiences<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1732930\",\"location\":\"D\u00fcsseldorf, North 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Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1731060\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-22T14:06:28.086+08:00\",\"created_at\":\"2026-05-21T16:08:12.213+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Team-Leader--Operations_R1731060\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como<b> Lead Generator en Valencia (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como <b>Lead Generator <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><div><p><span><span>- Contactar con los concesionarios para ofrecer la<span>\u00a0<\/span><\/span><span>app<\/span><span><span>\u00a0<\/span>de Wallapop como plataforma para la venta de veh\u00edculos de segunda mano.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Contacto inicial de con la concesi\u00f3n para el ofrecimiento de un \u201cTrial<span>\u00a0<\/span><\/span><span>pass<\/span><span>\u201d de 30 d\u00edas para el m\u00f3dulo profesional de la<span>\u00a0<\/span><\/span><span>app<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Posterior contacto de seguimiento del \u201cTrial<span>\u00a0<\/span><\/span><span>pass<\/span><span>\u201d y posterior cierre de contrato una vez finalizado el tiempo de prueba.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0<\/p><p>- Conocimiento del mundo de la automoci\u00f3n.\u00a0<\/p><p>- Experiencia comercial en ventas y mantenimiento de cartera (venta no agresiva)\u00a0<\/p><p>- Conocimiento del sector de clasificados.\u00a0<\/p><p>- Persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<\/p><p>- Empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico.\u00a0<\/p><p>- Vocaci\u00f3n de servicio y ayuda.\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu <b>estilo de vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato\u00a0indefinido de 30h con horario de Lunes a Viernes, 09:00 - 15:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Valencia<br \/>- Salario: <span>13,886 <\/span>euros brutos &#43; hasta 5.000 euros brutos en bonus al a\u00f1o \u00a0&#43; seguro m\u00e9dico privado<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p><span>R1732951<\/span><\/p>\",\"ats_external_id\":\"R1732951\",\"location\":\"Valencia, Valencia \",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T14:05:08.908+02:00\",\"created_at\":\"2026-05-21T16:06:48.222+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in French (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2876194913\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T16:00:58.244+01:00\",\"created_at\":\"2026-05-21T14:20:10.072+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1592\",\"campaign_id\":\"535\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1732919\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish & Catalan - speaking) - Hybrid - Sports Industry BC01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Customer Representative on our team, you will:\u00a0<\/p><p><\/p><p>- Take incoming contacts (via telephone and email) and solve users&#39; demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual clients\u00a0<br \/>- Understand the customer profile and maintain appropriate communication in relation to it\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Act as a Brand Ambassador for the company and their products\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in <b>Spanish<\/b> and advanced in <b>Catalan<\/b> and <b>English<\/b><br \/>- Good disposition to work in a customer service environment. As well as teamwork skills.\u00a0<br \/>- Customer care skills - ability to listen to and understand the customers&#39; need.\u00a0<br \/>- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution.\u00a0<br \/>- Initiative and availability to receive trainings and adaptation skills.\u00a0<br \/>- Proven expertise in client services regarding fashion or boutique experience.\u00a0<br \/>- Interest and passion for fashion as well as knowledge of the latest fashion trends.\u00a0<br \/>- Proven expertise in E-commerce client service (after purchase)\u00a0<br \/>- Knowledge of emotional intelligence that allows the agent to identify a customer&#39;s problem and solve it in an empathetic way.\u00a0<br \/>- Proven expertise in Payment Method platforms\u00a0<br \/>- Knowledge in CRM software.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your<b> unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week <b>temporary<\/b> contract: Monday to Friday from 09:00 - 18:00<br \/>- Salary 19.623 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1732919<\/span><\/p>\",\"ats_external_id\":\"R1732919\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T14:05:08.181+02:00\",\"created_at\":\"2026-05-21T14:10:07.151+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bar\u00e7a_Fashionist - WHSBTSPAIN228\",\"reference_id\":\"WHSBTSPAIN228\",\"custom_reference_id\":\"WHSBTSPAIN228\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"laura.rodriguez2@concentrix.com\"},\"first_name\":\"Laura Rodriguez Zamora (102541762)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732919\",\"wid\":\"6b33ff051eb0100a2dfa19546cb20000\",\"descriptor\":\"Customer Service Representative (Spanish & Catalan - speaking) - Hybrid - Sports Industry BC01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1750\",\"campaign_id\":\"810\",\"campaign_title\":\"ByteDance CM \/ Italian \/ BM \/ Porto \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>1000&euro; Welcome Bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3558564461\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T15:59:32.755+01:00\",\"created_at\":\"2026-05-21T12:48:12.608+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"403\",\"campaign_id\":\"277\",\"campaign_title\":\"SES Imagotag \/ English \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"JavaScript and Python Developer with English - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <strong>JavaScript and Python Developer with English - Remote<\/strong> <\/span><\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">&nbsp;<\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At <strong>Concentrix<\/strong>, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <strong>JavaScript and Python Developer with English <span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">&nbsp;<\/span><\/span><\/strong><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">to support clients using our image recognition and retail execution platform. You&rsquo;ll play a key role in creating a smooth and hassle-free onboarding experience by guiding users through setup, answering their questions, and helping them understand how to use our tools effectively.<\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><span data-contrast=\\\"auto\\\"> Strong knowledge of JavaScript&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Good understanding of HTML&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Experience with Python scripting&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to work with XML and structured data formats&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Strong analytical and problem-solving skills&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to understand complex technical environments and diagnose issues&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Capability to produce clear and structured technical documentation&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\">1 year experience with Javascript and HTML; <\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Full time role, undetermined contract<\/li>\\n<li>Monday &ndash; Friday&nbsp; schedule, 9 AM &ndash; 6 PM<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Configure projects,\u202flabel templates and\u202fbusiness rules\u202fusing\u202fJavaScript, HTML, JSON, and XML<\/li>\\n<li>Analyze, transform, and validate\u202fcustomer data\u202ffor platform integration and reliable processing<\/li>\\n<li>Investigate and resolve\u202fcomplex technical issues, including root cause analysis, issue reproduction, and coordination with internal teams<\/li>\\n<li>Perform\u202ffunctional testing\u202fto ensure developments, fixes and deployments meet technical and business requirements<\/li>\\n<li>Create and maintain\u202ftechnical documentation, including configuration logic, troubleshooting steps, and knowledge base content<\/li>\\n<li>Support a portfolio of \u202fB2B customers, mainly through email communication (80%), with occasional outbound calls to clarify issues or confirm resolutions and deployments.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Danish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1559162703\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T10:21:43.949+01:00\",\"created_at\":\"2026-05-21T10:15:53.399+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1593\",\"campaign_id\":\"534\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1732828\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian-speaking) \u2013 On-site MX02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Representative (Italian-Speaking)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Fashion Support Consultant in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and comply with administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Italian with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/p><p><\/p><p>It will be a plus if you have:\u00a0<\/p><p>- Sales experience\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<\/p><p>- Salary 19.623 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/p><p>- Good location in Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses,\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1732828\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-25T17:22:01.706+02:00\",\"created_at\":\"2026-05-21T10:08:22.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"686810278\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T16:23:18.650+01:00\",\"created_at\":\"2026-05-21T09:28:07.518+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1753\",\"campaign_id\":\"781\",\"campaign_title\":\"ByteDance Collections \/ Portuguese \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (Portuguese-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Portuguese (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3035429021\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-30T00:59:02.586+01:00\",\"created_at\":\"2026-05-21T09:22:37.483+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"148\",\"campaign_id\":\"1770\",\"campaign_title\":\"R1732661 Licensed Health Insurance Rep (Remote) (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Licensed Health Insurance Rep (Remote) (Evergreen)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"**Must have an active resident license to sell Health Insurance with preferably NO Appointments**\\n\\nThe Seasonal Licensed Health Insurance Representative (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Join our award-winning &ldquo;One Concentrix&rdquo; team as a Licensed Health Insurance Representative! We&rsquo;re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world&rsquo;s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Company Culture,&rdquo;<\/strong> and <strong>&ldquo;Best Companies for Career Growth&rdquo;<\/strong> awards every year? Then a remote Licensed Health Insurance Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Licensed Health Insurance Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Licensed Health Insurance Representative working from home, you will:<\/p>\\n<p>&bull; Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.<\/p>\\n<p>&bull; <strong>Sell <\/strong>insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.<\/p>\\n<p>&bull; Identify opportunities for <strong>cross-selling\u202fand upselling additional products<\/strong> that align with the customer&rsquo;s needs.<\/p>\\n<p>&bull; Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p>\\n<p>&bull; Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p>\\n<p>&bull; Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p>\\n<p>&bull; Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p>\\n<p>&bull; Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p>\\n<p>&bull; Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Licensed Health Insurance Agent role include:<\/p>\\n<ul>\\n<li>\\n<p>Six months of customer service experience<\/p>\\n<\/li>\\n<li>\\n<p>Active resident license to sell health insurance<\/p>\\n<\/li>\\n<li>\\n<p>High school diploma or GED<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Passion for helping others with a patient and empathetic nature<\/p>\\n<\/li>\\n<li>\\n<p>Ability to pass a background<\/p>\\n<\/li>\\n<li>\\n<p>Must reside in the United States or have a valid U.S. address for residence<\/p>\\n<\/li>\\n<li>\\n<p>Bilingual not required, but encouraged to apply.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; The base salary range for this position is $21.00 - $22.50 per hour (pay rate will not be below the applicable minimum wage), Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p>\\n<ul>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Work-from-home convenience with company-supplied technologies<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<li>\\n<p>A range of other perks and benefits<\/p>\\n<\/li>\\n<li>\\n<p>Lucrative employee referral bonus opportunities.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1732661\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-31T18:59:07.067-05:00\",\"created_at\":\"2026-05-21T09:20:32.103-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzcw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzcw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"M\u00e1laga\",\"country\":\"Spain\",\"short_description\":\"Customer Representative \",\"long_description\":\"<p>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!\u202f\u00a0<\/p><p><\/p><p><b>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling\u202f<\/b>\u00a0<\/p><p>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.\u202f\u00a0<\/p><p><\/p><p><b>Hos Concentrix erbjuder vi:<\/b>\u00a0<br \/>-\u202fAttraktiva l\u00f6nevillkor: Grundl\u00f6n: 19 200 euro, Bonus: 1 800 euro brutto per \u00e5r, beroende p\u00e5 prestation<br \/>-\u202fFullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet\u00a0<br \/>-\u202fTills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00, l\u00f6r. 09:00 -17:00, med tv\u00e5 lediga helger mer m\u00e5nad.\u202f\u00a0<br \/>-\u202fBetalt under utbildning\u00a0<br \/>-\u202fBetald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*\u00a0<br \/>-\u202fEtt stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners\u00a0<br \/>-\u202fEn fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden\u00a0<br \/>-\u202fEtt modernt kontor med \u00f6ppen och trevlig planl\u00f6sning\u00a0<br \/>- Flyttst\u00f6d i f\u00f6rekommande fall\u00a0<\/p><p>- Startdatum: den 3 augusti 2026<\/p><p><\/p><p><b>Vad du kommer att uppleva hos Concentrix\u202f<\/b>\u00a0<\/p><p>Som en del av det Specsavers team kommer du att:\u00a0<br \/>-\u202fHantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.\u202f \u202f\u00a0<br \/>-\u202fHj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande\u00a0<br \/>-\u202fHantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet\u202f\u00a0<br \/>-\u202fN\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email\u00a0<br \/>-\u202fHa fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet\u00a0<br \/>-\u202fArbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l\u202f\u00a0<\/p><p><\/p><p><b>Vem vi skulle vilja ha med i laget<\/b>\u00a0<\/p><p><br \/>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Vi letar efter dig som:\u202f<\/b>\u00a0<br \/>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem\u00a0<br \/>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer\u00a0<br \/>- Har god erfarenhet av att arbeta med dator\u202f\u00a0<br \/>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt\u00a0<br \/>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6\u00a0<br \/>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.\u00a0<br \/>\u00a0<\/p><p><b>Det skulle vara toppen om du dessutom:<\/b>\u00a0<br \/>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt\u00a0<br \/>- Har erfarenhet av att arbeta B2C\u202f\u00a0<\/p><p>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.\u202f\u00a0<\/p><p><\/p><p><b>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!\u202f<\/b>\u00a0<\/p><p><\/p><p><b>Om Concentrix i M\u00e1laga<\/b>\u00a0<br \/>V\u00e5rt kontor ligger strax utanf\u00f6r M\u00e1laga, i Benalmadenas beach-omr\u00e5de. M\u00e1laga \u00e4r inte bara den spanska staden med den b\u00e4sta livskvaliteten (Eurobarometer) och k\u00e4nd f\u00f6r sina lokala artister som Antonio Banderas och Pablo Picasso. Malaga \u00e4r ocks\u00e5 en stad med puls och hemvist f\u00f6r m\u00e5nga v\u00e4lk\u00e4nda internationella h\u00f6gteknologiska f\u00f6retag.\u00a0<\/p><p><br \/>Utanf\u00f6r arbetet har du 160 km kust och str\u00e4nder att njuta av, ett sp\u00e4nnande och h\u00e4lsosamt k\u00f6k, natur och nattliv! Gillar du sport, padel kanske? Det finns \u00f6ver 10 padelklubbar inom en radie p\u00e5 20 minuter fr\u00e5n ditt arbete. Och 320 dagar med solsken!\u00a0<br \/>V\u00e4lkommen till oss nordbor p\u00e5 Costa del Sol, Concentrix-familjen och Spanien\u202f\u00a0<\/p><p><\/p><p><b>About Concentrix<\/b>\u00a0<\/p><p><\/p><p>We&#39;re the tech-powered customer experience (CX) company that&#39;s creating game-changing journeys for our people and our clients and their customers.\u202f\u00a0<\/p><p>Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we&#39;re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.\u202f\u00a0<\/p><p><\/p><p>In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal-opportunity employer<\/i>\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p><\/p><p>* V\u00e5ra rekryterare kommer att f\u00f6rklara vilka villkor som g\u00e4ller.\u202f\u00a0<\/p><p><span>R1627091<\/span><\/p>\",\"ats_external_id\":\"R1627091\",\"location\":\"Benalm\u00e1dena Costa, M\u00e1laga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T14:11:58.741+02:00\",\"created_at\":\"2026-05-20T12:04:38.830+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1627091-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1627091-1\/apply\",\"job_requisition_id\":\"R1627091\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caroline.johansson@concentrix.com\"},\"first_name\":\"Caroline Johansson (102539931)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1627091\",\"wid\":\"e93764dccfc710093ccf259e0f490000\",\"descriptor\":\"Customer Representative (Swedish-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"86\",\"campaign_id\":\"1068\",\"campaign_title\":\"Advisor 1, Customer Service (Content Moderation) - Local with Diploma &amp; Bachelor Degree ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service (Content moderator)\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684580\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-01T07:59:03.713+08:00\",\"created_at\":\"2026-05-20T11:27:40.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4\/apply?\",\"head_count\":\"200\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"advertising\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349465\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\/apply\",\"job_requisition_id\":\"R1684580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684580\",\"wid\":\"0393796b63e7103be860539e74aa0000\",\"descriptor\":\"R1684580 Advisor I, Content Moderator-Malay (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"940\",\"campaign_id\":\"19067\",\"campaign_title\":\"People Solutions Business Partner I R1731042\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner I\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"People Solutions Business Partner (PSBP)\\nThe People Solutions Business Partner (PSBP) serves as a strategic advisor to the business, responsible for executing and enabling business strategies through effective People Solutions (HR) processes, policies, and programs. This role partners closely with Operations and Leadership teams to drive organizational effectiveness, employee engagement, and a high-performance culture.\\nThe PSBP supports the organization across key People Solutions domains, including HR Operations, Employee Relations, Compensation and Benefits, Organizational Development, Audits and Compliance, Employee Engagement initiatives, and internal customer service. Acting as a trusted partner, the PSBP manages day-to-day People Solutions activities while ensuring alignment between business objectives, people strategies, and company values.\",\"long_description\":\"<p><b>Responsabilities<\/b><\/p><ul><li><h2><span><b>Strategic Partnership &amp; Leadership Support<\/b><\/span><\/h2><ul><li><span>Act as a trusted advisor and coach to leaders, influencing decision-making and driving value through effective people strategies.<\/span><\/li><li><span>Develop leadership capability by providing guidance, feedback, and coaching that promotes impactful and values-driven leadership.<\/span><\/li><\/ul><\/li><li><span><b>Operational &amp; Business Alignment<\/b><\/span><ul><li><span>Collaborate with Operations Development and Leadership teams to ensure People Solutions initiatives support operational goals and account-level strategies.<\/span><\/li><li><span>Conduct regular training sessions to strengthen alignment between PS teams\/PSBPs and account leadership, reinforcing policies, legal requirements, and procedures.<\/span><\/li><\/ul><\/li><li><span><b>Employee Experience &amp; Engagement<\/b><\/span><ul><li><span>Design and implement employee engagement plans aligned with business needs and organizational culture.<\/span><\/li><li><span>Analyze voluntary attrition data and employee exit trends to identify root causes, evaluate the employee experience, and propose continuous improvement actions.<\/span><\/li><\/ul><\/li><li><span><b>Governance, Compliance &amp; Employee Relations<\/b><\/span><ul><li><span>Ensure consistent application of People Solutions policies, procedures, and compliance standards.<\/span><\/li><li><span>Facilitate roundtable discussions with leadership and frontline teams to promote transparency, integrity, and open communication.<\/span><\/li><li><span>Integrate integrity and compliance topics into all roundtables and ensure discussion points are documented, tracked, and closed by the appropriate functional owners.<\/span><\/li><\/ul><\/li><li><span><b>Stakeholder Management &amp; Communication<\/b><\/span><ul><li><span>Maintain regular communication with senior leadership through monthly meetings with Senior Operations Managers and Operations Managers to review priorities, pending actions, and people-related risks.<\/span><\/li><li><span>Serve as the primary point of contact for employees regarding People Solutions processes, fostering trust and responsiveness.<\/span><\/li><\/ul><\/li><\/ul><p><span>\u200b<\/span><\/p><p><b><span>Requiremtents:<\/span><\/b><\/p><ul><li><span>2 - 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Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camila.carranzaaparicio@concentrix.com\"},\"first_name\":\"Camila Carranza Aparicio (287531)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1731042\",\"wid\":\"ff65774e2f6d1009b9fc2f1419c50000\",\"descriptor\":\"People Solutions Business Partner I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1754\",\"campaign_id\":\"775\",\"campaign_title\":\" VGF (Volkswagen) \/ French \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Secteur Automobile\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via multiples canaux (courrier &eacute;lectronique ou t&eacute;l&eacute;phone) de mani&egrave;re interactive et conviviale<\/li>\\n<li>G&eacute;rer les attentes des clients concernant les produits et les d&eacute;lais d'exp&eacute;dition.<\/li>\\n<li>Pr&eacute;parer, tenir &agrave; jour et examiner les dossiers d'achat.<\/li>\\n<li>Communiquer avec les clients par courrier &eacute;lectronique ou par chat pour leur fournir des informations sur les produits, prendre ou saisir des commandes, annuler des comptes ou obtenir le d&eacute;tail des r&eacute;clamations.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans le service client ou en tant que commercial<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Poste hybride &agrave; Braga, au Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1485950302\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:28:21.278+01:00\",\"created_at\":\"2026-05-20T09:29:43.065+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1755\",\"campaign_id\":\"774\",\"campaign_title\":\" Volkswagen \/ Romanian \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Romanian-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Romanian (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>&#34;ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: ETL(Informatica power center) Developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0\u00a0 <\/span>: Hyderabad\/Bangalore<br \/>YEARS OF EXPERIENCE: 3-5 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>Job Description:<br \/>3\u20135 years of hands-on development experience in Informatica PowerCenter<br \/>Strong experience in writing SQL queries using Oracle, Teradata, and Snowflake<br \/>Experience in complex query optimization and performance tuning<br \/>Hands-on experience with Informatica components:<br \/>Designer<br \/>Workflow Manager<br \/>Repository Manager<br 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They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in Dutch and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"1542416400\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T09:58:23.633+03:00\",\"created_at\":\"2026-05-19T18:49:08.497+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1945\",\"campaign_id\":\"435\",\"campaign_title\":\"R1674297 Conseiller Client (F\/H) - Technique -F\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Technique -F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h2>\\n<h2>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/h2>\\n<h2>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ce que nous vous offrons <\/strong><\/h2>\\n<h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<h2>&nbsp;<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>3- <strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h2>\",\"ats_external_id\":\"3969565885\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T10:56:24.045+02:00\",\"created_at\":\"2026-05-19T17:31:58.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1946\",\"campaign_id\":\"434\",\"campaign_title\":\"R1674326 Conseiller Client (F\/H) - Back Office -Mekn\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Back Office -Mekn\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"2560347988\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:11.554+02:00\",\"created_at\":\"2026-05-19T17:25:56.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1947\",\"campaign_id\":\"433\",\"campaign_title\":\"R1674288 Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"267254410\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:09.683+02:00\",\"created_at\":\"2026-05-19T17:21:13.777+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1948\",\"campaign_id\":\"432\",\"campaign_title\":\"R1674311 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2079125859\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-01T01:59:08.863+02:00\",\"created_at\":\"2026-05-19T17:13:57.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2\",\"campaign_id\":\"875\",\"campaign_title\":\" Advisor II, Customer Service R1732202\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor II, Customer Service\",\"street\":\"BRA Curitiba - 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Quinto Andar - WHBRASIL133\",\"reference_id\":\"WHBRASIL133\",\"custom_reference_id\":\"WHBRASIL133\",\"company_reference_id\":null},{\"wid\":\"720c2f695ac6101ccb98c1bdd30b0000\",\"descriptor\":\"W0ZWUP Quinto Andar - Back Office - RCFinanciadointerno - BR - Portugues\",\"reference_id\":\"W0ZWUP\",\"custom_reference_id\":\"W0ZWUP\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"custom_reference_id\":null,\"company_reference_id\":\"WBR05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leticia.miyake@concentrix.com\"},\"first_name\":\"Leticia Harumi Miyake Da Fonseca (102608069)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732202\",\"wid\":\"f35fdc2694861009a901e2650e5e0000\",\"descriptor\":\"Advisor II, Customer Service\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1949\",\"campaign_id\":\"431\",\"campaign_title\":\"R1674283 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3891260760\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:09.519+02:00\",\"created_at\":\"2026-05-19T16:50:13.914+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1950\",\"campaign_id\":\"430\",\"campaign_title\":\"R1674303 Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Senior <\/b><b>Web Developer<\/b> Senior with proven experience delivering scalable, high-quality web applications in fast-paced Agile environments. The right candidate has strong hands-on expertise in <b>React.js, TypeScript, JavaScript, Node.js, Express.js, and Azure<\/b>, plus solid experience with database integrations and CI\/CD practices. Experience with <b>microservices, database integrations, CI\/CD, and Agile teams<\/b> is essential. 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Social Media \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Reimagineaz\u0103-\u021bi cariera \",\"long_description\":\"<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? 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De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><strong>Ce vei face &icirc;n acest rol<\/strong><\/p>\\n<p>&Icirc;n calitate de <strong>Moderator de Con\u021binut<\/strong> &icirc;n echipa noastr\u0103, vei:<\/p>\\n<ul>\\n<li>&Icirc;nc\u0103 de la &icirc;nceput, vei avea un rol activ &icirc;ntr-o c\u0103utare continu\u0103 de ini\u021biative pentru &icirc;mbun\u0103t\u0103\u021birea serviciilor \u0219i a experien\u021bei generale a utilizatorilor;<\/li>\\n<li>Revizui, audita \u0219i modera con\u021binutul provenit de la clien\u021bii finali \u0219i&nbsp; drepturile de autor;<\/li>\\n<li>Juca un rol important &icirc;n revizuirea comportamentelor utilizatorilor, precum \u0219i &icirc;n asigurarea respect\u0103rii regulilor din social media;<\/li>\\n<li>Analiza rapoartele &icirc;n conformitate cu protocoalele, procedurile \u0219i instruc\u021biunile ca punct de plecare, men\u021bin&acirc;nd un nivel ridicat de calitate &icirc;n fiecare raport;<\/li>\\n<li>Avea un punct central de moderare &icirc;ntre utilizatorii de social media, aplic&acirc;nd politicile noastre cu referire la nuan\u021be \u0219i contexte specifice &icirc;ntr-un mediu &icirc;n continu\u0103 dezvoltare;<\/li>\\n<li>Ve\u021bi lua decizii autonome &icirc;n probleme complexe, de natur\u0103 poten\u021bial sensibil\u0103 sau critic\u0103 pentru afaceri.<\/li>\\n<\/ul>\\n<p><strong>Abilitatiile tale<\/strong><\/p>\\n<p>Concentrix este potrivirea ideal\u0103 dac\u0103:<\/p>\\n<ul>\\n<li>Ai cuno\u0219tin\u021be avansate de limba rom&acirc;n\u0103 scris \u0219i vorbit(C1)<\/li>\\n<li>Ai cuno\u0219tin\u021be avansate de limba englez\u0103 scris \u0219i vorbit(B2)<\/li>\\n<li>Ai cel pu\u021bin 6 luni experien\u021b\u0103 &icirc;ntr-un domeniu conex<\/li>\\n<li>Abilit\u0103\u021bi orientate c\u0103tre rela\u021bia cu clien\u021bii<\/li>\\n<li>Toleran\u021b\u0103 la munca repetitiv\u0103 &icirc;ntr-un mediu de lucru dinamic, cu ritm rapid \u0219i productivitate ridicat\u0103<\/li>\\n<li>Capacitatea de a lucra at&acirc;t &icirc;n echip\u0103, c&acirc;t \u0219i independent<\/li>\\n<li>Capacitatea de a &icirc;ndeplini mai multe sarcini simultan, abilit\u0103\u021bi de ra\u021bionament critic \u0219i comunicare eficient\u0103<\/li>\\n<li>Capacitate de &icirc;nv\u0103\u021bare rapid\u0103, muncitor \u0219i con\u0219tiincios<\/li>\\n<\/ul>\\n<p><em><u>Dac\u0103 sim\u021bi c\u0103 nu &icirc;ndepline\u0219ti toate cerin\u021bele, te &icirc;ncuraj\u0103m totu\u0219i s\u0103 aplici. <\/u><\/em><em><u>Vom face tot posibilul s\u0103 &icirc;\u021bi g\u0103sim jobul potrivit, fie c\u0103 este acesta sau altul.<\/u><\/em><\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat&nbsp;<\/strong><\/p>\\n<p>&Icirc;n acest rol, oferim beneficii care s\u0103 te ajut\u0103 s\u0103 &icirc;\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;(negociabil &icirc;n func\u021bie de experien\u021ba ta \u0219i de nevoile clientului nostru)<\/li>\\n<li>Salariu competitiv \u0219i bonus de performan\u021b\u0103<\/li>\\n<li>Pachet de relocare pentru persoanele care vin din str\u0103in\u0103tate<\/li>\\n<li>Loca\u021bie central\u0103 &icirc;n Porto, Portugalia<\/li>\\n<li>Oportunit\u0103\u021bi de bonusuri pentru recomandarea unui prieten (referral)<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre companie \u0219i proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experimenta\u021bi cea mai bun\u0103 versiune !<\/strong><\/p>\\n<p>Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect &icirc;n c\u0103l\u0103toria ta profesional\u0103, vrem s\u0103 auzim de la tine. Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din &icirc;ntreaga lume numesc Concentrix &bdquo;angajatorul lor preferat&rdquo;.<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare&nbsp;<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. <\/em><em>Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.&nbsp;<\/em><\/p>\\n<p><strong>Eligibilitate&nbsp;<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii din Portugalia, numai candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze &icirc;n Portugalia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2331605193\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:39:49.117+01:00\",\"created_at\":\"2026-05-19T15:29:10.960+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ro\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1758\",\"campaign_id\":\"757\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Romanian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Romanian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"908401233\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:39:17.907+01:00\",\"created_at\":\"2026-05-19T15:02:20.139+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1570\",\"campaign_id\":\"192\",\"campaign_title\":\"Categorie Protette Vimercate\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Vimercate stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Vimercate, Via Torri Bianche 7<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"3031670640\",\"location\":\"Vimercate, Lombardia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:24.046+02:00\",\"created_at\":\"2026-05-19T12:48:46.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1571\",\"campaign_id\":\"191\",\"campaign_title\":\"Categorie Protette Cagliari\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Cagliari\",\"state\":\"Sardinia\",\"postal_code\":null,\"region\":\"Sardegna\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Cagliari stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Cagliari, Localit&agrave; Sa Illetta (Campus Tiscali)<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"682656587\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:05.910+02:00\",\"created_at\":\"2026-05-19T12:46:14.221+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1572\",\"campaign_id\":\"190\",\"campaign_title\":\"Categorie Protette Lecce\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Lecce stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Lecce, Viale del Risorgimento 4<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1555138722\",\"location\":\"Lecce, Puglia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:05:48.362+02:00\",\"created_at\":\"2026-05-19T12:41:42.983+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1596\",\"campaign_id\":\"521\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1731902\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol y Portugu\u00e9s TE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Asesor de Servicio al Cliente en Barcelona\",\"long_description\":\"<p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0\u00a0<\/p><p><\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria del deporte.\u00a0\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder de lo que viene y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b>\u00a0<\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0\u00a0<\/p><p><\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender llamadas entrantes de clientes (a trav\u00e9s de tel\u00e9fono, email, email de voz, chat, whatsapp, RRSS u otros canales de comunicaci\u00f3n) y solucionar las demandas de los usuarios\u00a0<br \/>- Registrar los detalles de las llamadas en los sistemas de gesti\u00f3n de llamadas y proporcionar respuesta y resoluci\u00f3n dentro del SLA\u00a0<br \/>- Mantenerse informado de las novedades de los productos y servicios mostrando expertise para atender a los clientes\u00a0<br \/>- Escalar posibles problemas de servicio al equipo de management. Seguir todos los procesos y procedimientos del proyecto\u00a0<br \/>- Asegurar que se mantenga el SLA contractual.\u00a0<\/p><p><\/p><p><b>Tus competencias<\/b>\u00a0<\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:<\/b>\u00a0<\/p><p><\/p><p>- Tienes un nivel biling\u00fce de Castellano y un nivel avanzado de \u00a0P<span>ortugu\u00e9s<\/span><br \/>- Cuentas con conocimiento de inform\u00e1tica a nivel de usuario Windows\/MS Office\/Internet\u00a0<br \/>- Tienes buena disposici\u00f3n para trabajar en un entorno de atenci\u00f3n al cliente\u00a0<br \/>- Cuentas con habilidades de atenci\u00f3n al cliente: capacidad para escuchar y comprender las necesidades de los clientes\u00a0<br \/>- Tienes capacidad para hacerse cargo de las llamadas y progresar hasta su resoluci\u00f3n o escalar la llamada hasta su resoluci\u00f3n\u00a0<br \/>- Cuentas con excelentes habilidades de comunicaci\u00f3n oral y escrita.\u00a0<\/p><p><\/p><p><b>Ser\u00eda una ventaja si:<\/b>\u00a0<\/p><p><\/p><p>- Estas interesado por el mundo de la moda y la joyer\u00eda\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b>\u00a0<\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0\u00a0<\/p><p><\/p><p><b>\u00a0Tus beneficios:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h rotativo de lunes a viernes de 11:00 a 19:00, sabados de 08:00 a 16:00 (dos s\u00e1bados por mes)<\/p><p>- Rango salarial 19,623 euros brutos &#43; hasta 1,200 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Excelente ubicaci\u00f3n de la oficina en la ciudad de Barcelona<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b>\u00a0<\/p><p><\/p><p>En <b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i> \u00a0<\/p><p><span>R1731902<\/span><\/p>\",\"ats_external_id\":\"R1731902\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-29T12:04:27.237+02:00\",\"created_at\":\"2026-05-19T12:08:54.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Speaking) - On Site - TR02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Respond appropriately to customers\u2019 requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained \u00a0<br \/>- Escalate potential service issues\u00a0<br \/>- Liaise with Supervisors\/ Mentors on specific projects where requested\u00a0<\/p><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Danish and advanced in English<br \/>- Have previous experience in a similar position and industry\u00a0<br \/>- Have basic sales skills, upselling and cross-selling\u00a0<br \/>- Are in good disposition to work in a customer service environment\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time, 39 hours\/week, permanent contract: Monday - Friday 09:00 - 18:00\u00a0<br \/>- Salary 22.000 euros gross\/year &#43; up to 1.500 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1731673 \u00a0<\/span><\/p>\",\"ats_external_id\":\"R1731673\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-21T14:10:07.755+02:00\",\"created_at\":\"2026-05-19T10:04:54.431+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373343\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---Speaking----On-Site---TR02_R1731673\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---Speaking----On-Site---TR02_R1731673\/apply\",\"job_requisition_id\":\"R1731673\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101fc79ee266f6f20000\",\"descriptor\":\"20085 - Refurbed - WHSBTSPAIN204\",\"reference_id\":\"WHSBTSPAIN204\",\"custom_reference_id\":\"WHSBTSPAIN204\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc980fd8b2c380000\",\"descriptor\":\"W0ZMNZ P_Sbt_Spain_Refurbed_The Nest\",\"reference_id\":\"W0ZMNZ\",\"custom_reference_id\":\"W0ZMNZ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caitlin.crayford@concentrix.com\"},\"first_name\":\"Caitlin Renee Crayford (102540172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731673\",\"wid\":\"fe667d37c1e01009839cb0c558200000\",\"descriptor\":\"Customer Service Representative (Danish - Speaking) - On Site - TR02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"949\",\"campaign_id\":\"18983\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1731797\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Data Cloud Consultant\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Salesforce Data Cloud Consultant<\/b><\/p><p><\/p><p>Concentrix is seeking an experienced Salesforce Data Cloud Expert to join our team. This role will focus on designing, implementing, and optimizing Salesforce Data Cloud solutions\u2014including Data Cloud One\u2014to drive unified customer profiles, identity resolution, segmentation, and real-time personalization. The candidate will bring technical expertise and business acumen, working closely with IT and business teams to unlock the full value of our Salesforce ecosystem.<\/p><ul><li><p>Lead design and implementation of Salesforce Data Cloud (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud.<\/p><\/li><li><p>Develop and manage data models, identity resolution rules, and segmentation frameworks.<\/p><\/li><li><p>Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets.<\/p><\/li><li><p>Implement zero-copy\/federation, sandbox strategies, and governance models for scale and compliance.<\/p><\/li><li><p>Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables.<\/p><\/li><li><p>Drive real-time data ingestion, profile unification, and personalization use cases.<\/p><\/li><li><p>Provide guidance on data governance, optimized credit consumption, and other sustainability best practices<\/p><\/li><li><p>Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows.<\/p><\/li><li><p>Stay updated on roadmap features, particularly Data Cloud One, Agentforce, and AI-driven capabilities, and advise on adoption strategies.<\/p><\/li><li><p>Train and mentor internal teams on best practices for Data Cloud usage.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years Salesforce ecosystem experience, with at least 2\u20133 years focused on Salesforce Data Cloud.<\/p><\/li><li><p>Hands-on expertise with Data Cloud One, including staging schemas, multi-org\/companion org harmonization, and governance.<\/p><\/li><li><p>Strong understanding of identity resolution, householding, data modeling, and segmentation.<\/p><\/li><li><p>Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources.<\/p><\/li><li><p>Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows).<\/p><\/li><li><p>Knowledge of credit consumption strategies, sandbox replication, and zero-copy\/federation approaches.<\/p><\/li><li><p>Strong problem-solving skills, with the ability to translate business needs into scalable technical solutions.<\/p><\/li><li><p>Salesforce Data Cloud Consultant Certification strongly preferred.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills<\/b><\/p><ul><li><p>Experience with Agentforce \/ AI Copilot integrations.<\/p><\/li><li><p>Familiarity with Adobe, LiveRamp, Sprinklr, or other Martech\/Adtech platforms.<\/p><\/li><li><p>Strong understanding of data governance, privacy compliance (GDPR\/CCPA), and security best practices.<\/p><\/li><li><p>Background in nonprofit or healthcare industries is a plus.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $171,321 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/02\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1731797\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-28T06:06:23.664+08:00\",\"created_at\":\"2026-05-19T04:05:14.138+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\/apply\",\"job_requisition_id\":\"R1731797\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dale.mcelroy@concentrix.com\"},\"first_name\":\"Dale McElroy (102012376)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1731797\",\"wid\":\"1f5cb8323a6d10095b5b387156b50000\",\"descriptor\":\"Salesforce Data Cloud Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"950\",\"campaign_id\":\"18966\",\"campaign_title\":\"Lead Cloud &amp; Collaboration Engineer (TCF) R1731659\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Infrastructure Architect\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The role:<br \/>Centers on serving as a trusted advisor who designs, deploys, and optimizes modern endpoint management solutions, with a strong emphasis on <b><span>Intune<\/span><\/b> integration and cloud\u2011based device governance. It focuses on guiding customers through <b><span>Co\u2011Management<\/span><\/b>, Intune configuration, and modernization of their endpoint environment while ensuring secure, efficient, and scalable management practices.<\/p><p><\/p><p>Responsibilities:<\/p><p><span>The MECM (aka SCCM)\/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/span><\/p><ul><li><span>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/span><\/li><li><span>Upgrade, update and maintain the SCCM hierarchy<\/span><\/li><li><span>Troubleshoot issues with infrastructure and clients<\/span><\/li><li><span>Tune and optimize for performance<\/span><\/li><li><span>Assist with reporting<\/span><\/li><li><span>Assist in setting up SCCM Co-Management with Intune <\/span><\/li><li><span>Assist in planning, reviewing and troubleshooting Software Updates feature<\/span><\/li><li><span>Assist in planning, reviewing and troubleshooting Task Sequences<\/span><\/li><li><span>Provide training in all areas of SCCM to ensure customer goals are met<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Requirmetns:<\/span><\/b><\/p><p><span>3 years working as a depth expert and technology owner or consultant for SCCM<\/span><\/p><p><span>Ability to present to multiple levels of customer leadership.<\/span><\/p><p><span>Ability to act as a consultant and architect for multiple customers.<\/span><\/p><p><span>Broad knowledge across multiple scenarios:<\/span><\/p><ul><li><span>Windows Desktop\/Server Management using SCCM<\/span><\/li><li><span>SQL Server, Active Directory, Certificates, IIS, DNS, Security<\/span><\/li><li><span>Package\/Application creation<\/span><\/li><li><span>Desktop OS Upgrades using different approaches<\/span><\/li><li><span>Intune and Co-Management experience<\/span><\/li><li><span>SSRS Reporting and\/or PowerBI experience<\/span><\/li><li><span>PowerShell 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Today!\",\"long_description\":\"<p>\u10d7\u10e3 \u10d7\u10d5\u10da\u10d8, \u10e0\u10dd\u10db \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8 \u10d2\u10ed\u10d8\u10e0\u10d3\u10d4\u10d1\u10d0, \u10e0\u10dd\u10db\u10d4\u10da\u10d8\u10ea \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da \u10d2\u10d0\u10dc\u10d5\u10d8\u10d0\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d3\u10d0\u10d2\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d0, \u10d0\u10db\u10d0\u10e1\u10d7\u10d0\u10dc\u10d0\u10d5\u10d4 \u10ee\u10d0\u10e0 \u10db\u10dd\u10e2\u10d8\u10d5\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d8 \u10d3\u10d0 \u10d2\u10d8\u10dc\u10d3\u10d0 \u10e8\u10d4\u10dc\u10e1 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10d0\u10e8\u10d8 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d4\u10e2\u10d0\u10de\u10d8 \u10d3\u10d0\u10d8\u10ec\u10e7\u10dd\u10e1, \u10db\u10d0\u10e8\u10d8\u10dc \u10e8\u10d4\u10db\u10dd\u10e3\u10d4\u10e0\u10d7\u10d3\u10d8 \u10e9\u10d5\u10d4\u10dc\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0 \u10d2\u10e3\u10dc\u10d3\u10e1! \u10d2\u10d0\u10ee\u10d3\u10d8 \u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da\u10d4\u10dc\u10dd\u10d5\u10d0\u10dc \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1 \u10e1\u10de\u10d4\u10ea\u10d8\u10d0\u10da\u10d8\u10e1\u10e2\u10d8. \u10e0\u10d0 \u10de\u10d8\u10e0\u10dd\u10d1\u10d4\u10d1\u10e1 \u10d2\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc?!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>&nbsp;\u10d1\u10d0\u10d6\u10d0\u10e0\u10d6\u10d4 \u10d4\u10e0\u10d7-\u10d4\u10e0\u10d7 \u10e7\u10d5\u10d4\u10da\u10d0\u10d6\u10d4 \u10d9\u10dd\u10dc\u10d9\u10e3\u10e0\u10d4\u10dc\u10e2\u10e3\u10dc\u10d0\u10e0\u10d8\u10d0\u10dc \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1;\u2713 \u10db\u10dd\u10e5\u10dc\u10d8\u10da \u10e1\u10d0\u10d1\u10dd\u10dc\u10e3\u10e1\u10d4 \u10e1\u10d8\u10e1\u10e2\u10d4\u10db\u10d0\u10e1;<\/li>\\n<li>\u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10ec\u10d8\u10dc\u10e1\u10d5\u10da\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1;<\/li>\\n<li>\u10ef\u10d0\u10dc\u10db\u10e0\u10d7\u10d4\u10da\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10d8\u10ea\u10dd\u10ea\u10ee\u10da\u10d8\u10e1 \u10e1\u10d0\u10dd\u10ef\u10d0\u10ee\u10dd \u10d3\u10d0\u10d6\u10e6\u10d5\u10d4\u10d5\u10d8\u10e1 \u10e1\u10d0\u10e3\u10d9\u10d4\u10d7\u10d4\u10e1\u10dd \u10de\u10d0\u10d9\u10d4\u10e2\u10e1.<\/li>\\n<li>\u10e5\u10d5\u10d4\u10e7\u10dc\u10d8\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7 40 \u10e1\u10de\u10dd\u10e0\u10e2\u10e3\u10da-\u10d2\u10d0\u10db\u10d0\u10ef\u10d0\u10dc\u10e1\u10d0\u10e6\u10d4\u10d1\u10d4\u10da \u10dd\u10d1\u10d8\u10d4\u10e5\u10e2\u10d6\u10d4 \u10d9\u10dd\u10e0\u10de\u10dd\u10e0\u10d0\u10e2\u10d8\u10e3\u10da \u10e8\u10d4\u10d7\u10d0\u10d5\u10d0\u10d6\u10d4\u10d1\u10d0\u10e1 ( FitPass);<\/li>\\n<li>\u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10e3\u10da \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10d6\u10d4 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d8\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10e3\u10dc\u10d3\u10e1;<\/li>\\n<li>\u10d0\u10db\u10d4\u10e0\u10d8\u10d9\u10e3\u10da\u10d8 \u10e1\u10e2\u10d0\u10dc\u10d3\u10d0\u10e0\u10e2\u10d4\u10d1\u10d8\u10e1 \u10db\u10d4\u10dc\u10d4\u10ef\u10db\u10d4\u10dc\u10e2\u10e1 \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d0\u10e8\u10d8;\u10d0\u10db \u10de\u10dd\u10d6\u10d8\u10ea\u10d8\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1 \u10e8\u10d4\u10d0\u10d1\u10d0\u10db\u10d8\u10e1\u10d8 \u10d9\u10d0\u10dc\u10d3\u10d8\u10d3\u10d0\u10e2\u10d8 \u10ee\u10d0\u10e0\u10d7, \u10d7\u10e3:<\/li>\\n<li>\u10e8\u10d4\u10d2\u10d8\u10eb\u10da\u10d8\u10d0\u10d7 <strong>\u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da, \u10d8\u10e2\u10d0\u10da\u10d8\u10e3\u10e0, \u10d4\u10e1\u10de\u10d0\u10dc\u10e3\u10e0, \u10e4\u10e0\u10d0\u10dc\u10d2\u10e3\u10da<\/strong> \u10d4\u10dc\u10d0\u10d6\u10d4 \u10d7\u10d0\u10d5\u10d8\u10e1\u10e3\u10e4\u10da\u10d0\u10d3 \u10e1\u10d0\u10e3\u10d1\u10d0\u10e0\u10d8 (B2-C1);\u2713 \u10d2\u10d0\u10e5\u10d5\u10d7 \u10d9\u10d0\u10e0\u10d2\u10d8 \u10d9\u10dd\u10db\u10e3\u10dc\u10d8\u10d9\u10d0\u10ea\u10d8\u10d8\u10e1 \u10e3\u10dc\u10d0\u10e0-\u10e9\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8;<\/li>\\n<li>\u10e1\u10ec\u10e0\u10d0\u10e4\u10d0\u10d3 \u10d8\u10d7\u10d5\u10d8\u10e1\u10d4\u10d1\u10d7 \u10d0\u10ee\u10d0\u10da \u10d8\u10dc\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d0\u10e1;<\/li>\\n<li>&nbsp;\u10db\u10d6\u10d0\u10d3 \u10ee\u10d0\u10e0\u10d7 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1;\u10d2\u10d0\u10db\u10dd\u10d0\u10d2\u10d6\u10d0\u10d5\u10dc\u10d4\u10d7 \u10d2\u10d0\u10dc\u10d0\u10ea\u10ee\u10d0\u10d3\u10d8 \u10e8\u10d4\u10db\u10d3\u10d4\u10d2 \u10de\u10dd\u10e0\u10e2\u10d0\u10da\u10d6\u10d4:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7, \u10e9\u10d5\u10d4\u10dc\u10e1 440,000 \u10d9\u10dd\u10da\u10d4\u10d2\u10d0\u10e1\u10d7\u10d0\u10dc \u10d4\u10e0\u10d7\u10d0\u10d3 &nbsp;\u10d5\u10e5\u10db\u10dc\u10d8\u10d7 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10dc\u10e1\u10d0\u10d9\u10e3\u10d7\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d0\u10e1 \u10d3\u10d0 \u10d5\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d8\u10d7 \u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e8\u10d8 \u10ea\u10dc\u10dd\u10d1\u10d8\u10da \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d4\u10d1\u10e1 \u10ea\u10d8\u10e4\u10e0\u10e3\u10da\u10d8 \u10e2\u10e0\u10d0\u10dc\u10e1\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d0\u10e8\u10d8. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10db\u10d0\u10e7\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d3\u10d0 \u10db\u10e3\u10da\u10e2\u10d8\u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10e3\u10da\u10d8 \u10d2\u10e3\u10dc\u10d3\u10d8\u10d7. &nbsp;\u10de\u10d0\u10e2\u10d8\u10d5\u10e1 \u10d5\u10ea\u10d4\u10db\u10d7 \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d0\u10e1, \u10d8\u10dc\u10d3\u10d8\u10d5\u10d8\u10d3\u10e3\u10d0\u10da\u10dd\u10d1\u10d0\u10e1\u10d0 \u10d3\u10d0 \u10de\u10d8\u10e0\u10dd\u10d5\u10dc\u10e3\u10da\u10dd\u10d1\u10d0\u10e1, \u10e0\u10d0\u10d3\u10d2\u10d0\u10dc &nbsp; \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da\u10dd\u10d1\u10d0 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10e1\u10d8\u10eb\u10da\u10d8\u10d4\u10e0\u10d4\u10d0. \u10d9\u10dd\u10dc\u10ea\u10d4\u10dc\u10e2\u10e0\u10d8\u10e5\u10e1\u10e8\u10d8 \u10e7\u10d5\u10d4\u10da\u10d0\u10e1 \u10d7\u10d0\u10dc\u10d0\u10d1\u10d0\u10e0\u10d8 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0 \u10d0\u10e5\u10d5\u10e1&nbsp;&nbsp;\u10d3\u10d0\u10e1\u10d0\u10e5\u10db\u10d3\u10d4\u10e1, \u10db\u10d8\u10e3\u10ee\u10d4\u10d3\u10d0\u10d5\u10d0\u10d3&nbsp;&nbsp;\u10db\u10d8\u10e1\u10d8: \u10e0\u10d4\u10da\u10d8\u10d2\u10d8\u10d8\u10e1, \u10e0\u10d0\u10e1\u10d8\u10e1, \u10e1\u10d4\u10e5\u10e1\u10e3\u10d0\u10da\u10e3\u10e0\u10d8 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d0\u10ea\u10d8\u10d8\u10e1, \u10d2\u10d4\u10dc\u10d3\u10d4\u10e0\u10e3\u10da\u10d8 \u10d8\u10d3\u10d4\u10dc\u10e2\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10ee\u10d0 \u10db\u10d0\u10ee\u10d0\u10e1\u10d8\u10d0\u10d7\u10d4\u10d1\u10da\u10d4\u10d1\u10d8\u10e1\u10d0. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10e9\u10d5\u10d4\u10dc\u10d4\u10d1\u10d7 \u10e9\u10d4\u10dc\u10e1 \u10d9\u10dd\u10da\u10d4\u10d2\u10d4\u10d1\u10e1, \u10d7\u10e3 \u10e0\u10d0\u10db\u10d3\u10d4\u10dc \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d0\u10e0\u10d8\u10d0\u10dc \u10d8\u10e1\u10d8\u10dc\u10d8, \u10e0\u10dd\u10d2\u10dd\u10e0\u10ea \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d8\u10e1 \u10dc\u10d0\u10ec\u10d8\u10da\u10d8; \u10d5\u10d0\u10eb\u10da\u10d4\u10d5\u10d7 \u10db\u10d0\u10d7 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1; \u10d5\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da\u10d8 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1, \u10e5\u10dd\u10e3\u10e9\u10d8\u10dc\u10d2\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10db\u10d4\u10dc\u10e2\u10dd\u10e0\u10dd\u10d1\u10d8\u10e1 \u10de\u10e0\u10dd\u10d2\u10e0\u10d0\u10db\u10d4\u10d1\u10e1; \u10e8\u10d4\u10e1\u10e0\u10e3\u10da\u10d4\u10d1\u10d0\u10d6\u10d4 \u10d3\u10d0\u10e4\u10e3\u10eb\u10dc\u10d4\u10d1\u10e3\u10da\u10d8 \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1; \u10db\u10d7\u10d4\u10da\u10d8 \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10dc\u10db\u10d0\u10d5\u10da\u10dd\u10d1\u10d0\u10e8\u10d8 \u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d7\u10d0\u10dc\u10d0\u10e2\u10dd\u10da\u10d4\u10d1\u10d8\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0\u10d8 \u10e5\u10e1\u10d4\u10da\u10e1 \u10d3\u10d0 \u10e1\u10ee\u10d5\u10d0.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you feel that you need challenges in life that will help you in your professional development, and you are motivated and want to start a new stage in your career, then join our global team! Become a German-speaking Customer Support Specialist. What do we offer you?!<\/p>\\n<ul>\\n<li>One of the most competitive salaries in the market;<\/li>\\n<li>A flexible bonus system;<\/li>\\n<li>A wide range of career advancement and development opportunities;<\/li>\\n<li>The best family health and life insurance package;<\/li>\\n<li>Corporate offers at 40 sports and wellness facilities nationwide (FitPass);<\/li>\\n<li>A friendly and development-oriented team;<\/li>\\n<li>Management based on American standards within the company.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You are a suitable candidate for this position if:<\/p>\\n<ul>\\n<li>You can speak fluently in <strong>German, Italian, Spanish, or French<\/strong> (B2-C1 level);<\/li>\\n<li>You have good communication skills;<\/li>\\n<li>You quickly adapt to new information;<\/li>\\n<li>You are ready for new challenges.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Together with our 440,000 colleagues worldwide, we create exceptional customer experiences and assist world-renowned companies in managing digital transformations. We pride ourselves on our diverse and multicultural team. We respect different cultures, individualities, and personalities because diversity is our strength. At Concentrix, everyone has an equal opportunity for employment, regardless of religion, race, sexual orientation, gender identity, and other characteristics. We show our colleagues how important they are as part of the culture; we offer them career development opportunities; we provide professional support, coaching, and mentoring programs; performance-based compensation; a global network of friends and peers for life, and more.<\/p>\",\"ats_external_id\":\"1842911724\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-28T03:59:06.758+04:00\",\"created_at\":\"2026-05-18T15:47:50.610+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"254\",\"campaign_id\":\"569\",\"campaign_title\":\"French | Customer Service | Athens | Qonto FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<p data-start=\\\"0\\\" data-end=\\\"29\\\"><strong data-start=\\\"0\\\" data-end=\\\"29\\\">Sp&eacute;cificit&eacute;s du poste :<\/strong><\/p>\\n<ul data-start=\\\"31\\\" data-end=\\\"354\\\">\\n<li data-section-id=\\\"xzha16\\\" data-start=\\\"31\\\" data-end=\\\"90\\\">Possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s 3 mois d&rsquo;anciennet&eacute;<\/li>\\n<li data-section-id=\\\"dkkjjc\\\" data-start=\\\"91\\\" data-end=\\\"199\\\">Horaires flexibles : 5 jours par semaine (lundi au dimanche), 8h par jour, entre 7h et 2h du matin<\/li>\\n<li data-section-id=\\\"94fcee\\\" data-start=\\\"200\\\" data-end=\\\"298\\\">Majorations attractives pour les heures de nuit (apr&egrave;s 22h) et les dimanches travaill&eacute;s<\/li>\\n<li data-section-id=\\\"1fjqsgv\\\" data-start=\\\"299\\\" data-end=\\\"354\\\">Bonus fid&eacute;lit&eacute; apr&egrave;s 1 an sur le projet<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire serait un atout, mais pas obligatoire<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2026958552\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T02:59:03.026+03:00\",\"created_at\":\"2026-05-18T14:48:46.717+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1759\",\"campaign_id\":\"741\",\"campaign_title\":\"ByteDance GEC - RCS \/ Polish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Polish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2237028071\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T12:12:47.394+01:00\",\"created_at\":\"2026-05-18T12:11:40.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1598\",\"campaign_id\":\"514\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1731511\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Barcelona (on-site),&nbsp;<\/strong>you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service Representative in our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Handle calls through CRM agent portal&nbsp;<br \/>- Create quotations and orders via SAP system&nbsp;<br \/>-&nbsp;Expedite&nbsp;and communicate expected delivery times to customers&nbsp;<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)&nbsp;<br \/>- Provide first level technical&nbsp;assistance&nbsp;to help customers&nbsp;identify&nbsp;their requirements for products and services&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Dutch&nbsp;and advanced level in English<br \/>- Are minimum a high school graduate&nbsp;<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance&nbsp;<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness&nbsp;<br \/>- Have a business mindset will help you engage better with your contacts&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Full time&nbsp;39 hours\/week&nbsp;permanent contract: Monday to Friday from 08.00 to 17.00<\/p>\\n<p>- Salary:&nbsp;21,000&nbsp;euros&nbsp;gross\/year + up to 4,000 euros gross\/year in bonus<\/p>\\n<p>- Great office location in Barcelona&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1731511<\/p>\",\"ats_external_id\":\"R1731511\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T10:09:33.455+02:00\",\"created_at\":\"2026-05-18T12:07:41.616+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1760\",\"campaign_id\":\"740\",\"campaign_title\":\"ByteDance GEC - RCS \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Dutch (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4049034510\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T12:09:08.273+01:00\",\"created_at\":\"2026-05-18T12:02:50.059+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1761\",\"campaign_id\":\"733\",\"campaign_title\":\" Virgin Media \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (English-speaking) - Telecommunications company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>You will be dealing with customers contacting us to cancel due to competitors deals or customers contacting us due to receiving an end of contract notification (Discounts expired and need to re-contract). &nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Receiving inbound calls from customers contacting us about their contract<\/li>\\n<li>Communicating with existing customers and internal customers (other departments) &nbsp;<\/li>\\n<li>Answering customer queries, arranging services for customers &nbsp;<\/li>\\n<li>Entering and updating customer information to the internal database &nbsp;<\/li>\\n<li>Analysing customer behaviour. Tailoring services to suit customer&rsquo;s needs (Fact finding and Objection handling) &nbsp;<\/li>\\n<li>Handling customer complaints by understanding the needs of clients and responding effectively taking ownership &nbsp;<\/li>\\n<li>Developing aggressive retention strategies based on customer feedback &nbsp;<\/li>\\n<li>Negotiating with customers to renew contracts and retain business also focusing heavily on revenue &nbsp;<\/li>\\n<li>Having regular coaching sessions with Team manager and Quality coaches to propose customer retention solutions and improve call structure &nbsp;<\/li>\\n<li>Documenting customers notes and actions taken on each call &nbsp;<\/li>\\n<li>Building positive relationships with customers, team leaders and OPS &nbsp;<\/li>\\n<li>Demonstrating success in surpassing targets, KPI&rsquo;s and objectives within the team.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Prior Customer Service Experience - is mandatory (minimum 6 months);<\/li>\\n<li>High curiosity about the cryptocurrency market;<\/li>\\n<li>Ability to effectively communicate, both written and verbally;<\/li>\\n<li>Skilled in multi-tasking &amp; working under pressure;<\/li>\\n<li>Fast learner, diligent worker.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2750092214\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:27:07.307+01:00\",\"created_at\":\"2026-05-18T10:57:02.360+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1762\",\"campaign_id\":\"732\",\"campaign_title\":\"Bolt \/ Portuguese \/  BM \/ Braga \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas - App de Mobilidade\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria\",\"long_description\":\"<p>Est&aacute;s &agrave; procura de algo mais? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" e \\\"Best Company Culture,\\\" ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Representante do Servi&ccedil;o de Apoio ao Cliente em Braga, Portugal (On-Site<\/strong>), connosco os teus objetivos s&atilde;o alcan&ccedil;ados. A tua miss&atilde;o ser&aacute; garantir que alcan&ccedil;amos os objetivos de desempenho em todas as opera&ccedil;&otilde;es. E que respondemos &agrave;s expectativas dos nossos clientes, atingindo a excel&ecirc;ncia operacional ao n&iacute;vel da qualidade, efici&ecirc;ncia e melhoria da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer diariamente?<\/strong><\/p>\\n<p>Enquanto&nbsp;Representante do Servi&ccedil;o de Apoio ao Cliente vais :<\/p>\\n<ul>\\n<li>Ajudar os clientes no processo p&oacute;s-venda, respondendo a quest&otilde;es&nbsp;atrav&eacute;sde chamada telef&oacute;nica (inbound)<\/li>\\n<li>Manter registos das intera&ccedil;&otilde;es ou transa&ccedil;&otilde;es dos clientes, registando as quest&otilde;es, reclama&ccedil;&otilde;es, ou coment&aacute;rios, bem como as a&ccedil;&otilde;es tomadas.<\/li>\\n<li>Prestar um excelente servi&ccedil;o ao cliente, gerindo as expectativas e reclama&ccedil;&otilde;es de uma forma muito positiva, educada e diplom&aacute;tica.<\/li>\\n<li>Tratar os pedidos de informa&ccedil;&atilde;o e fornecer respostas atempadas em conformidade com o regulamento da empresa.<\/li>\\n<li>Assegurar que o grau de satisfa&ccedil;&atilde;o est&aacute; de acordo com as necessidades do cliente e da empresa<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es :<\/strong><\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s (escrito e oral)&nbsp;e bom nivel de Ingl&ecirc;s (B2)<\/li>\\n<li>Tens familiaridade\/aptid&atilde;o com&nbsp;<em>smart devices<\/em>, nomeadamente&nbsp;applica&ccedil;&otilde;es para smartphones<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o aliadas &agrave; empatia e ao esp&iacute;rito de equipa<\/li>\\n<li>Adoras identificar as necessidades dos clientes e propor solu&ccedil;&otilde;es r&aacute;pidas&nbsp;<\/li>\\n<li>&Eacute;s proficiente na utiliza&ccedil;&atilde;o de programas inform&aacute;ticos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de performance<\/li>\\n<li>Localiza&ccedil;&atilde;o privilegiada em Braga, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend (refer&ecirc;ncia)<\/li>\\n<li>Forma&ccedil;&atilde;o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece incr&iacute;vel e queres dar o pr&oacute;ximo passo na tua carreira profissional, ent&atilde;o queremos saber mais sobre ti. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Director-Enterprise Solution Architect \u2013\u00a0Contact Center Technologies - CRM, CCaaS, AI Automation and Interaction Analytics<\/p><p><\/p><p><b>(Preferred Location Eastern Time Zone)<\/b><\/p><p><\/p><div><\/div><p>Summary<\/p><ul><li>We are seeking a world-class\u00a0Director, Enterprise Solution Architect\u00a0to join the\u00a0Global Pre-Sales and Solution function\u00a0to\u00a0deliver cutting-edge enterprise architecture and solution across the world\u2019s most advanced technology platforms for Customer Experience Services<\/li><li>This senior individual contributor will lead pre-sales, enterprise architecture, and solutioning efforts across\u00a0hyperscalers (AWS, Azure, Google), CCaaS\u00a0 Omni channel solutions( Microsoft, Amazon Connect, Genesys, NICE), Web Portals, Mobile Apps,\u00a0 CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), RPA ( UIPATH, Automation Anywhere), AI, Generative AI,\u00a0 LLM platforms (Open AI, Google Gemini, Claude, Anthropic and others), Ticketing platforms ( ServiceNow) and Analytics.<\/li><li>This role is perfect for someone passionate about shaping what\u2019s next, a leader eager not just to respond to change, but to\u00a0create the future of customer experience and enterprise innovation for Customer Experience Operations.<\/li><li>The ideal candidate will combine\u00a0deep technical and enterprise architecture expertise, advanced knowledge of AI\/GenAI\/LLM, and proven commercial acumen\u00a0to develop, position, and win high-impact solutions with Fortune 500 clients for their Customer Experience Transformation<\/li><\/ul><div><\/div><p>Key Responsibilities<\/p><ul><li>Serve as the senior architect in the\u00a0Global Presales and Solutions Organization.<\/li><li>Own all aspects of\u00a0pre-sales, solutioning, enterprise architecture, and consulting\u00a0across multi-partner platforms:<br \/>\u2192 Hyperscalers (AWS, Azure, Google)<br \/>\u2192 CCaaS (Microsoft Dynamics 365, Amazon Connect, Genesys, NICE)<br \/>\u2192 CRM\/ERP (MS Dynamics, Salesforce, Zendesk, SAP, Adobe)<br \/>\u2192 Agentic AI, Generative AI, LLMs, RPA, and data platforms (Service Now, Databricks, Automation Anywhere, Gemini, Claude and Open AI)<\/li><li>Define forward-thinking enterprise architectures that\u00a0anticipate client needs, unlock business value, and shape competitive advantage.<\/li><li>Lead solution development for\u00a0new logos, hybrid accounts, and existing customers, translating complex client strategies into scalable, commercially viable solutions\u00a0for enhancing Customer Experience<\/li><li>Produce and present architecture design artifacts, technical specifications, and high-level design documents tailored to customer needs and partner platforms.<\/li><li>Confidently explain and differentiate\u00a0AI, GenAI, LLMs, and automation\u00a0use cases, and how they integrate with CCaaS, CRM, ERP, and data environments.<\/li><li>Engage with senior client and partner leaders to build trusted relationships, drive joint success, and ensure value realization, renewal, and expansion.<\/li><li>Collaborate closely with global and regional sales leadership, technical teams, and delivery organizations to achieve and exceed revenue goals.<\/li><\/ul><div><\/div><p>KPIs<\/p><p>ACV originated and closed through partner platforms Number of wins with key partner platforms Win rate (%) and close rate (%) on deals New logos acquired and cross-sell ACV with existing customers<\/p><div><\/div><p>Required Qualifications<\/p><ul><li>10&#43; years of enterprise architecture experience with Fortune 500 companies, ideally within top-tier technology services or enterprise-class companies and CCaaS and AI Partner solutions.<\/li><li>Strong track record of consulting-led\u00a0technology pre-sales, solutioning, and enterprise architecture\u00a0across multi-partner ecosystems\u00a0for Contact Center Customer Experience<\/li><li>Advanced knowledge of\u00a0AI, Generative AI, LLMs, cognitive automation, and predictive analytics and the ability to clearly explain and apply them in client solutions.<\/li><li>Proven success creating solution blueprints, technical specs, and design documents, with deep experience in cross-platform database, data architecture, security, performance, scalability, and reliability.<\/li><li>Strong commercial acumen able to architect solutions that deliver cost optimization, speed-to-market, and revenue growth and outcome based pricing models<\/li><li>Experience with at least\u00a0two of the three key partner categories: CCaaS (Microsoft Dynamics CCP, Amazon Connect, Genesys, NICE), CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), Automation Solutions ( Google Gemini, Open AI, Automation Anywhere and UIPATH)<\/li><li>Technical and Seller Certification is CCaaS, CRM and Automation platforms.<\/li><\/ul><p><\/p><p>The base salary for this position is $150,000 \u2013 $225,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/08\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1731289\",\"location\":\"Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:36.386+08:00\",\"created_at\":\"2026-05-16T00:05:26.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372711\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"job_requisition_id\":\"R1731289\"}],\"organizations\":[],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731289\",\"wid\":\"11279a3178e710085fdd3d91c2ec0000\",\"descriptor\":\"Creative Director - 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Ayvens - Groningen - 2\",\"campaign_type\":\"job_application\",\"job_title\":\"\ud83d\ude97 Klantenservice Medewerker Mobiliteit | Dagdiensten | \u20ac15,28 p\/u\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-start=\\\"534\\\" data-end=\\\"661\\\">Ben jij klantgericht, communicatief sterk en op zoek naar een baan met fijne werktijden? Dan hebben wij een mooie kans voor je.<\/p>\\n<p data-start=\\\"663\\\" data-end=\\\"916\\\">Voor een bekende leasemaatschappij zoeken wij klantenservicemedewerkers die particuliere leaserijders ondersteunen bij vragen over onderhoud, contracten, service en mobiliteit. Jij zorgt ervoor dat klanten snel, duidelijk en vriendelijk geholpen worden.<\/p>\\n<h3 data-section-id=\\\"1mji44u\\\" data-start=\\\"918\\\" data-end=\\\"937\\\">Wat bieden wij?<\/h3>\\n<p data-start=\\\"938\\\" data-end=\\\"1261\\\">\ud83d\udcb0 Startsalaris van &euro;15,28 bruto per uur (21+)<br data-start=\\\"984\\\" data-end=\\\"987\\\" \/>\ud83d\udcc5 25 vakantiedagen op fulltime basis<br data-start=\\\"1024\\\" data-end=\\\"1027\\\" \/>\u23f0 Werktijden tussen maandag t\/m vrijdag 08:00 &ndash; 17:30<br data-start=\\\"1080\\\" data-end=\\\"1083\\\" \/>\ud83c\udf93 Een volledig betaalde training van 8 werkdagen<br data-start=\\\"1132\\\" data-end=\\\"1135\\\" \/>\ud83d\udcc8 Mogelijkheden om jezelf verder te ontwikkelen binnen Concentrix<br data-start=\\\"1201\\\" data-end=\\\"1204\\\" \/>\ud83c\udf10 Pensioenregeling inclusief partner- en wezenpensioen<\/p>\\n<h3 data-section-id=\\\"16a1y92\\\" data-start=\\\"1263\\\" data-end=\\\"1282\\\">Wat vragen wij?<\/h3>\\n<p data-start=\\\"1283\\\" data-end=\\\"1454\\\">\u2714 Minimaal 28 uur per week beschikbaar<br data-start=\\\"1321\\\" data-end=\\\"1324\\\" \/>\u2714 Vloeiend Nederlands en Engels<br data-start=\\\"1355\\\" data-end=\\\"1358\\\" \/>\u2714 Je kunt snel schakelen tussen systemen<br data-start=\\\"1398\\\" data-end=\\\"1401\\\" \/>\u2714 Een VOG die binnen 6 weken aangevraagd kan worden<\/p>\\n<p data-start=\\\"1456\\\" data-end=\\\"1576\\\">\ud83d\udce9 Interesse? Solliciteer direct of neem contact op met Shannon Kuiper via <a class=\\\"decorated-link cursor-pointer\\\" rel=\\\"noopener\\\" data-start=\\\"1531\\\" data-end=\\\"1560\\\">shannon.kuiper@concentrix.com<\/a> of 06-20465807.<\/p>\",\"ats_external_id\":\"2906268118\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T17:00:23.300+02:00\",\"created_at\":\"2026-05-15T16:59:09.060+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1763\",\"campaign_id\":\"722\",\"campaign_title\":\"Avalon RCC \/ German \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (German-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in German (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"2062979012\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:54:28.217+01:00\",\"created_at\":\"2026-05-15T15:53:01.167+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1764\",\"campaign_id\":\"716\",\"campaign_title\":\"Google TS \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - App Distribution Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2805011581\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T00:59:04.938+01:00\",\"created_at\":\"2026-05-15T14:36:28.478+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1765\",\"campaign_id\":\"715\",\"campaign_title\":\"Twitter \/ Turkish \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Turkish-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"993134662\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T00:59:03.892+01:00\",\"created_at\":\"2026-05-15T14:30:53.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1766\",\"campaign_id\":\"714\",\"campaign_title\":\"Volkswagen Digital \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (written and oral)&nbsp;<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1328743343\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T00:59:03.062+01:00\",\"created_at\":\"2026-05-15T14:19:14.136+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1767\",\"campaign_id\":\"713\",\"campaign_title\":\"ByteDance Collections \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (English-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3628414577\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:36:51.096+01:00\",\"created_at\":\"2026-05-15T14:10:31.317+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1599\",\"campaign_id\":\"512\",\"campaign_title\":\"Advisor I, B2B Sales R1731146\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish) -Temporary- DV01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative (Spanish-speaking) - Hybrid -DV01\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an Inside Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the insurance industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>As an Inside Sales Representative on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Proactively approach given list of accounts and win them over&nbsp;<br \/>- Present products and services in a clear and polite manner&nbsp;<br \/>- Handle objections and pass through them to generate sales opportunity&nbsp;<br \/>- Track, manage and report sales pipeline development&nbsp;<br \/>- Achieve quota target and KPIs monthly&nbsp;<br \/>- Efficiently handle email commercial correspondence&nbsp;<br \/>- Communicate customers&rsquo; feedback to appropriate parties to follow up on potential business&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are bilingual or proficient in Spanish<br \/>- Have experience in B2B Sales&nbsp;<br \/>- Think and act in sales and customer-oriented manner&nbsp;<br \/>- Are reliable and able to work toward objectives and keep commitments&nbsp;<br \/>- Are self-confident, forward-looking - able to respond quickly and influence others&nbsp;<br \/>- Eager, quick learner with strong team-work spirit&nbsp;<br \/>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week temporary contract: Mon-Fri, 9:00-18:00&nbsp;<br \/>- Salary 19.928 euros gross\/year + up to 6.000 euros gross\/year in bonus and private medical insurance<br \/>- Central location in Barcelona &nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1731146&nbsp;<\/p>\",\"ats_external_id\":\"R1731146\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1660.7\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-31T01:59:10.699+02:00\",\"created_at\":\"2026-05-15T14:04:37.635+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372815\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----Hybrid--DV01_R1731146\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----Hybrid--DV01_R1731146\/apply\",\"job_requisition_id\":\"R1731146\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"b81ff328eae2101fc897120d49650000\",\"descriptor\":\"W0ZQEK P_Sbt_Spain_Dkv\",\"reference_id\":\"W0ZQEK\",\"custom_reference_id\":\"W0ZQEK\",\"company_reference_id\":null},{\"wid\":\"5177aea6045b103a4951eedc42c60000\",\"descriptor\":\"19993 - Dkv Euro Service - WHSBTSPAIN12\",\"reference_id\":\"WHSBTSPAIN12\",\"custom_reference_id\":\"WHSBTSPAIN12\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brigida.alves@concentrix.com\"},\"first_name\":\"Brigida Abrahao Alves Espiuca (102540854)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731146\",\"wid\":\"7a9fdebb394b10085424fd03bbbe0000\",\"descriptor\":\"Inside Sales Representative (Spanish) -Temporary- DV01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1677\",\"campaign_id\":\"930\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest OB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment - Outbound\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Kundenbetreuer (m\/w\/d) im Depot-Bereich<\/strong> &uuml;bernimmst du die telefonische Koordinierung von Kundenterminen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start: zu sofort | Vollzeit | Standort N&uuml;rnberg | Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr | Supportsprache: Deutsch | Outbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;Kundenbetreuer (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li><strong>Kunden kontaktieren und die telefonische Terminierungen <\/strong>f&uuml;r den Vertrieb <strong>koordinieren.<br \/><br \/><\/strong><\/li>\\n<li>Sobald die Kontaktaufnahme erledigt wurde, die Kommunikation <strong>in der Kundendatenbank dokumentieren<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich durch eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise<\/strong> auszeichnest.<\/p>\\n<\/li>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Dich <strong>im Finanzwesen weiterentwickeln<\/strong> m&ouml;chtest.<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 3 []\\\">Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits eine <strong>abgeschlossene kaufm&auml;nnische Ausbilung<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> (40 Std.\/Woche) bei uns durch. <strong>Die Wochenenden sind frei und geh&ouml;ren dir!<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>26 Urlaubstage<\/strong> im Kalenderjahr (dieser steigt mit der Betriebszugeh&ouml;rigkeit).<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einer <strong>3-t&auml;gigen Schulung<\/strong>, die&nbsp;von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1731116<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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of policy and regulation, consistent application of best practices, operational governance, and advisor enablement across PSC teams.<\/p><p>The departments supporting these processes operate under the oversight of Sarah Ording, and this role partners closely with leaders within her organization to ensure alignment, visibility, and risk management across all in\u2011scope functions.<\/p><div><p><\/p><\/div><h2>Key Responsibilities<\/h2><h3>Functional &amp; Process Ownership<\/h3><ul><li>Act as the primary subject matter expert for:<ul><li>US Benefits<\/li><li>US Accommodations (medical and religious)<\/li><li>Form I\u20119 employment eligibility compliance<\/li><li>US Unemployment claim support<\/li><li>US Work Authorization guidance<\/li><\/ul><\/li><li>Provide authoritative interpretation of policy, regulations, and internal standards across all supported processes<\/li><li>Ensure consistent execution of processes across PSC teams<\/li><\/ul><div><p><\/p><\/div><h3>Compliance &amp; 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to PSC advisors and case coordinators<\/li><li>Serve as a trusted resource for supervisors and leaders on complex case interpretation<\/li><li>Support improved first\u2011contact resolution and decision accuracy<\/li><li>Enable consistent application of best practices across teams<\/li><\/ul><div><p><\/p><\/div><h3>Training &amp; Knowledge Management<\/h3><ul><li>Develop and deliver onboarding support for new hires supporting US processes<\/li><li>Deliver refresher training to close knowledge gaps and address emerging trends<\/li><li>Simplify and organize knowledge base content to improve usability and accessibility<\/li><li>Support continuous capability uplift across PSC teams<\/li><\/ul><div><p><\/p><\/div><h2>Success Measures (KPIs)<\/h2><ul><li>100% of escalations resolved within defined SLAs<\/li><li>Sustained First Contact Resolution (FCR) of \u2265 95%<\/li><li>100% compliance with SOP review and governance cadence<\/li><li>Measurable improvement in QA outcomes following training interventions<\/li><li>Reduced supervisor dependency for technical decision\u2011making<\/li><\/ul><div><p><\/p><\/div><h2>Required Qualifications<\/h2><h3>Experience<\/h3><ul><li>2\u20133 years of demonstrated experience supporting US HR or People Solutions processes, preferably in a centralized service or shared services model<\/li><li>Strong working knowledge of US compliance\u2011driven HR processes, including eligibility, accommodations, benefits, or related functions<\/li><li>Experience handling complex escalations, compliance\u2011sensitive cases, or audit support<\/li><\/ul><div><p><\/p><\/div><h3>Skills &amp; Competencies<\/h3><ul><li>Advanced analytical and critical\u2011thinking skills<\/li><li>Strong written and verbal communication skills<\/li><li>Ability to interpret and apply policy consistently<\/li><li>Proven ability to coach, educate, and influence peers and leaders<\/li><li>High attention to detail and documentation accuracy<\/li><\/ul><div><p><\/p><\/div><h2>Preferred Qualifications<\/h2><ul><li>Bachelor&#39;s degree in human resources or a related field<\/li><li>Previous SME, Senior Advisor, or Specialist experience within PSC or a comparable environment<\/li><li>Experience supporting healthcare, insurance, or regulated employee programs<\/li><li>Familiarity with compliance and quality assurance standards in US HR operations<\/li><li>Bachelor&#39;s degree in human resources or a related field<\/li><\/ul><div><p><\/p><\/div>\",\"ats_external_id\":\"R1727206\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"2084.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-26T06:09:20.908+08:00\",\"created_at\":\"2026-05-15T04:07:49.570+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--People-Solutions-Center_R1727206\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data 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233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>Ben jij een kei in administratie \u00e9n heb je affiniteit met HR? Vind je het leuk om te zorgen dat \u00a0processen gestructureerd verlopen en ben je service gericht ingesteld? Dan hebben we een passende functie voor jou beschikbaar!<\/p><h1><\/h1><p><\/p><p><\/p><h1><b>Over de functie<\/b><\/h1><p>Als Medewerker HR werk je binnen een enthousiast team.<br \/>Het HR-team biedt administratieve en organisatorische ondersteuning voor alle personeelsmutaties binnen <b>CONCENTRIX<\/b>. <span>Wij beantwoorden eerstelijns HR vragen. <\/span>Ook zijn wij de eerstelijns support voor alles wat betreft personeelsadministratie. Het is een dynamische afdeling waarin we bezig zijn verder te professionaliseren en kwaliteit van de dienstverlening richting stakeholders te verbeteren. Als HR-medewerker krijg je jouw eigen taken en verantwoordelijkheden. Dit geeft jou de kans snel onze organisatie\/afdeling te leren kennen en jouw persoonlijke en professionele vaardigheden te ontwikkelen.<\/p><h1><\/h1><p><\/p><p><\/p><p><\/p><h1><b>Jouw taken zullen onder andere bestaan uit:<\/b><\/h1><h1><\/h1><ul><li><p>Het verwerken van diverse mutaties in het HR-systeem;<\/p><\/li><li><p>Het beantwoorden van diverse vragen van medewerkers\/leidinggevenden inzake arbeidsvoorwaarden, contracten of andere personeel gerelateerde vragen;<\/p><\/li><li><p>Het opzetten en verbeteren van administratieve processen;<\/p><\/li><li><p>Alle andere voorkomende zaken op een HRM-afdeling<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 20 jaar<\/p><\/li><li><p>HBO werk- en denkniveau<\/p><\/li><li><p>Goede beheersing van de Nederlandse taal; grammatica en zinsbouw en woordkeuze op ten minste B2 Niveau.<\/p><\/li><li><p>Je hebt ervaring met administratieve werkzaamheden en HR<\/p><\/li><li><p>Het werken met verschillende computersystemen (zoals MS-office) en programma\u2019s gaan je gemakkelijk af en je kunt je nieuwe systemen snel eigen maken<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je weet prioriteiten te stellen;<\/p><\/li><li><p>Je ben proactief en neemt initiatieven;<\/p><\/li><li><p>Stressbestendig zijn: In staat zijn om ook onder druk goed te functioneren en met deadlines weten om te gaan;<\/p><\/li><li><p>Als persoon ben jij enthousiast, leergierig, sociaal, integer en weet je van aanpakken;<\/p><\/li><li><p>Je kunt ook goed je eigen grenzen bewaken en als sparringpartner fungeren voor onze klanten (stakeholders);<\/p><\/li><li><p>Ook kan je goed zelfstandig werken en krijg je er energie van om een project of klus tot een goed einde te brengen;<\/p><\/li><li><p>Beschikken over goede internetverbinding thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken)<\/p><\/li><li><p>Beschikbaar zijn maandag t\/m vrijdag van 08:00 tot 16:00uur<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Wat kun je van ons verwachten?<\/b><\/h1><h1><\/h1><ul><li><p>Je werkt vanuit \u00e9\u00e9n van onze prachtige locaties in Suriname;<\/p><\/li><li><p>Een goed inwerktraject;<\/p><\/li><li><p>Een marktconform salaris in EURO met bijbehorende arbeidsvoorwaarden (uitbetaling naar keuze in SRD of EURO);<\/p><\/li><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><h1><b>Spreekt het bovenstaande je aan?<\/b><\/h1><p>Klik dan gauw op &#34;solliciteer nu&#34; of &#34;apply now&#34;. Lukt het niet via de website te solliciteren? Stuur dan uiterlijk 26 mei 2026 jouw motivatiebrief en cv naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a><\/p><div><p><\/p><p><\/p><p><\/p><\/div><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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We are seeking a motivated Operations Manager to join our team in Accra and lead a high-performing operation focused on client and customer success.\\n\\nIn this role, you will coach and supervise a team of Team Leaders, providing the direction and support needed to drive performance, accountability, and engagement. 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Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule and comfortable working nightshift and US time zones<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Concentrix is an equal opportunity employer.<\/h2><p><\/p><h2>Concentrix is a Disability Confident and equal opportunity employer. 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Bilingual R1730724\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Fashion Support Consultant<\/b> you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>As a <b>Fashion Support Consultant <\/b>on our team, you will:\u00a0<\/p><ul><li><p>Solve any kind of customer\u2019s doubt or complain regarding our Client\u00a0<\/p><\/li><\/ul><ul><li><p>Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><\/li><\/ul><ul><li><p>Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/p><\/li><\/ul><ul><li><p>Escalate potential service issues\u00a0<\/p><\/li><\/ul><ul><li><p>To follow all the processes and procedures of the project\u00a0<\/p><\/li><\/ul><ul><li><p>Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/p><\/li><\/ul><ul><li><p>Ensure contractual SLA is maintained\u00a0<\/p><\/li><\/ul><p><b>Your qualifications<\/b>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>Concentrix is a great match if you:\u00a0<\/p><ul><li><p>Are bilingual or proficient in French plus advanced in English\u00a0<\/p><\/li><\/ul><ul><li><p>Are goal and customer service oriented\u00a0<\/p><\/li><\/ul><ul><li><p>Have a good disposition to work in a customer service environment\u00a0<\/p><\/li><\/ul><ul><li><p>Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration.\u00a0<\/p><\/li><\/ul><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><ul><li><p>39h full time, temporary contract: Monday to Friday from 11:00 to 20:00<\/p><\/li><\/ul><ul><li><p>Salary 19 623 euros gross\/year &#43; up to 2.400 euros gross\/year in bonus\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Central location in Barcelona<\/p><\/li><\/ul><ul><li><p>Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><\/li><\/ul><ul><li><p>Career development programs, specialized courses\u00a0<\/p><\/li><\/ul><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Puma - WHSBTSPAIN43\",\"reference_id\":\"WHSBTSPAIN43\",\"custom_reference_id\":\"WHSBTSPAIN43\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marcoantonio.guaschi@concentrix.com\"},\"first_name\":\"Marco Antonio Guaschi (102538706)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730724\",\"wid\":\"afa589e860b61007f7d890c5a15d0000\",\"descriptor\":\"Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"965\",\"campaign_id\":\"18785\",\"campaign_title\":\"Specialist, Operations Support R1729822\",\"campaign_type\":\"job_application\",\"job_title\":\"Vendor Account Manager\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><b>Vendor Account Manager <\/b><\/span><\/p><p><b><span>Location : Texas<\/span><\/b><span> (Remote, but the candidate must reside in Texas)<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Description:<\/span><\/b><\/p><p><span>Join our dynamic team as a Vendor Account Manager, where you&#39;ll play a pivotal role in shaping our staffing strategy and ensuring our project teams are optimally resourced. You&#39;ll be responsible for delivering key insights and reports that drive our staffing and resource allocation decisions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Responsibilities:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Develop and implement a comprehensive resource management plan that aligns with<\/span><\/li><li><span>organizational goals and project requirements<\/span><\/li><li><span>Collaborate with Strategy &amp; Operations and Professional Services leadership to optimize staffing practices for best utilization<\/span><\/li><li><span>Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team<\/span><\/li><li><span>Lead weekly meetings to ensure project needs are met and to share key business updates<\/span><\/li><li><span>Forecast future resource needs and proactively address potential resource gaps<\/span><\/li><li><span>Ensure resource management system of record is up to date and accurate<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Required Deliverables:<\/span><\/b><\/p><ul><li><span>Develop and implement documented staffing strategy recommendations.<\/span><\/li><li><span>Generate weekly staffing reports to reflect resource allocation and address open staffing requests.<\/span><\/li><li><span>Maintain updated and accurate supply\/demand forecasts with actionable recommendations for adjustments.<\/span><\/li><li><span>Create and manage utilization dashboards tailored to leadership specifications.<\/span><\/li><\/ul><p><b><span>Minimum Qualifications:<\/span><\/b><\/p><ul><li><span><span>Permanent U.S. work authorization is required for this position (no visa sponsorship available).<\/span><\/span><\/li><li><span>Hold a Bachelor&#39;s degree or possess equivalent practical experience.<\/span><\/li><li><span>Have 3&#43; years of experience in staffing project teams, management consulting, corporate strategy, or an equivalent field.<\/span><\/li><li><span>Possess 1&#43; years of experience in technology professional services (desired).<\/span><\/li><li><span>Proficient in using Salesforce or another CRM platform.<\/span><\/li><li><span>Ability to prioritize workload effectively and ensure optimal staffing for project teams.<\/span><\/li><li><span>Basic understanding of capacity planning models.<\/span><\/li><li><span>Experience in staffing and forecasting within fractional staffing models.<\/span><\/li><\/ul><p><b><span>Preferred Qualifications:<\/span><\/b><\/p><ul><li><span>Knowledgeable about cloud technologies, products, trends, and market dynamics.<\/span><\/li><li><span>Experienced with Looker or similar BI tools.<\/span><\/li><li><span>Familiar with FinancialForce.<\/span><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 80,217 to 85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 06\/08\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><h3>The Manager, Governance, Risk &amp; Compliance (GRC) leads information security risk management and client assurance activities across multiple client accounts and regions. This role is accountable for overseeing audits, assessments, and remediation programmes while managing and developing a team of GRC Specialists. The Manager serves as a trusted advisor to internal leaders and client stakeholders, ensuring regulatory, contractual, and client security requirements are met through strong governance, proactive risk management, and clear executive reporting.<\/h3><h3><\/h3><p><\/p><h3><b>Key Responsibilities<\/b><\/h3><p><b>Risk Management &amp; Governance<\/b><\/p><ul><li>Provide leadership oversight of information security and compliance risk assessments across client programmes and internal functions.<\/li><li>Govern core GRC artefacts, including risk registers, control frameworks, exceptions, and risk acceptances.<\/li><li>Translate regulatory, contractual, and client security requirements into scalable, auditable control expectations.<\/li><li>Advise senior stakeholders on risk prioritization, materiality, and risk\u2011business trade\u2011offs.<\/li><li><span><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/span><\/li><li><span><span>Conduct and\/or 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Wir sind ein f&uuml;hrendes Technologie- und Dienstleistungsunternehmen, das die Marken der Zukunft st&auml;rkt. In mehr als 70 L&auml;ndern unterst&uuml;tzen wir renommierte Marken dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen auszubauen. Jedes Jahr werden wir mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; geehrt.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, k&ouml;nnen Sie im Homeoffice als Customer Service Representative arbeiten und Teil unseres Teams werden, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p>F&uuml;r unseren weltweit bekannten Partner aus der M&ouml;belbranche suchen wir <strong>Kundenberater (m\/w\/d) im Bereich Sales &amp; Solution Management<\/strong>!<\/p>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/h2>\\n<p>Als Customer Service Representative werden Sie:<\/p>\\n<ul>\\n<li>Kundenanfragen analysieren und entsprechend ihren Bed&uuml;rfnissen beantworten<\/li>\\n<li>Interaktionen &uuml;ber verschiedene Kan&auml;le (Telefon, E-Mail, Social Media oder Chat) steuern und ein konsistentes Kundenerlebnis sicherstellen<\/li>\\n<li>Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und Ihre F&auml;higkeiten weiterentwickeln<\/li>\\n<li>F&uuml;r unsere Kunden ein verbessertes Markenerlebnis schaffen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben im Detail<\/strong><\/h2>\\n<ul>\\n<li>Bearbeitung von Kundenbeschwerden und Stornierungsanfragen<\/li>\\n<li>Schnittstelle zwischen Kunden, Logistikunternehmen und Filialen sein<\/li>\\n<li>Dokumentation der Kundeninteraktionen nach erfolgreicher L&ouml;sung und Kundenzufriedenheit<\/li>\\n<li>Analyse der Kundenbed&uuml;rfnisse und Bereitstellung passender L&ouml;sungen<\/li>\\n<li>Kommunikation &uuml;ber Telefon, E-Mail und Chat<\/li>\\n<li>Aufbau von Produktwissen und aktive Nutzung im Verkaufsgespr&auml;ch<\/li>\\n<li>Individuelle Produktberatung entsprechend der Kundenbed&uuml;rfnisse<\/li>\\n<li>Unterst&uuml;tzung der Kunden beim Abschluss ihrer Bestellung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Qualifikationen<\/strong><\/h2>\\n<ul>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift<\/li>\\n<li>Ausgepr&auml;gte Kommunikationsf&auml;higkeiten und Kundenorientierung<\/li>\\n<li>Freude am Verkaufen und &uuml;berzeugende Kommunikationsweise<\/li>\\n<li>Bereitschaft zur Arbeit im Schichtsystem zwischen Montag und Samstag von 09:00 bis 22:00 Uhr<\/li>\\n<li>Sicherer Umgang mit dem Computer und Freude an datenbezogenem Arbeiten<\/li>\\n<li>Wohnsitz in der T&uuml;rkei<\/li>\\n<li>Geeignete Voraussetzungen f&uuml;r Homeoffice<\/li>\\n<li>Offenheit f&uuml;r kontinuierliche Weiterentwicklung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihr Profil<\/strong><\/h2>\\n<p>Sie passen gut zu Concentrix, wenn Sie:<\/p>\\n<ul>\\n<li>&Uuml;ber flie&szlig;ende Niederl&auml;ndischkenntnisse verf&uuml;gen<\/li>\\n<li>Proaktiv, motiviert und l&ouml;sungsorientiert sind<\/li>\\n<li>Idealerweise Erfahrung im kundenorientierten Vertrieb haben<\/li>\\n<li>Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Was wir bieten<\/strong><\/h2>\\n<ul>\\n<li>Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge<\/li>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Bonuszahlungen<\/li>\\n<li>Mitarbeiter-werben-Mitarbeiter-Programme (Referral-Bonus)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulungen zum Unternehmen und Projekt<\/li>\\n<li>Karriereentwicklungsprogramme, spezialisierte Trainings und Sprachkurse<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Chancengleichheit bei Concentrix<\/strong><\/h2>\\n<p>Wir sind stolz darauf, weltweit als ein Team zusammenzuarbeiten. 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Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Positionsanforderungen und Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Familienstand, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<hr \/>\\n<h2><strong>Arbeitserlaubnis<\/strong><\/h2>\\n<p>Gem&auml;&szlig; den Gesetzen der Republik T&uuml;rkei werden nur Bewerber ber&uuml;cksichtigt, die rechtlich zur Arbeit in der T&uuml;rkei berechtigt sind.<\/p>\\n<\/div>\",\"ats_external_id\":\"2290347162\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-25T02:59:07.850+03:00\",\"created_at\":\"2026-05-13T12:57:54.791+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1956\",\"campaign_id\":\"367\",\"campaign_title\":\"R1697198 Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&bull; Maitrise de la langue Espagnol &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral<br \/>&bull; Bonne connaissance de l&rsquo;outil informatique<br \/>&bull; Bonne connaissance du secteur Retail id&eacute;alement dans le cosm&eacute;tique<br \/>&bull; Orientation service client<br \/>&bull; Ecoute active, empathie, convivialit&eacute;<br \/>&bull; Esprit analytique<br \/>&bull; Capacit&eacute; d&rsquo;identification et d&rsquo;anticipation-<\/p>\\n<p>Venez apprendre, vous &eacute;panouir et contribuer au succ&egrave;s des &eacute;quipes en mettant &agrave; profit votre sens commercial et pers&eacute;v&eacute;rance !<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3827978719\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T16:49:19.154+02:00\",\"created_at\":\"2026-05-13T11:18:15.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1770\",\"campaign_id\":\"699\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Volkswagen\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Volkswagen en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes a trav&eacute;s de m&uacute;ltiples canales, actualizando los sistemas CRM con la informaci&oacute;n relevante<\/li>\\n<li>Construir relaciones s&oacute;lidas con los clientes, gestionando consultas con rapidez y profesionalismo<\/li>\\n<li>Promover la fidelizaci&oacute;n de clientes asegurando una resoluci&oacute;n eficaz de las solicitudes<\/li>\\n<li>Mantener relaciones profesionales y emp&aacute;ticas con todos los clientes<\/li>\\n<li>Colaborar de forma efectiva con el equipo y la gesti&oacute;n<\/li>\\n<li>Proporcionar feedback sobre incidencias emergentes e identificar &aacute;reas de mejora de forma proactiva<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y un buen nivel de Ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en roles t&eacute;cnicos o en atenci&oacute;n al cliente del sector automotriz<\/li>\\n<li>Te apasiona el sector automoci&oacute;n y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Eres capaz de comprender pol&iacute;ticas, procedimientos y garant&iacute;as, y tienes conocimiento de la geograf&iacute;a del mercado<\/li>\\n<li>Tienes capacidad para tomar decisiones de forma aut&oacute;noma y buenas habilidades de documentaci&oacute;n<\/li>\\n<li>Tienes habilidades para resolver incidencias y proporcionar soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1578262029\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:25:33.614+01:00\",\"created_at\":\"2026-05-13T10:41:51.685+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1771\",\"campaign_id\":\"698\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"740238106\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:00:43.498+01:00\",\"created_at\":\"2026-05-13T10:37:53.752+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1957\",\"campaign_id\":\"365\",\"campaign_title\":\"R1674370 Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leodanalexander.santos@concentrix.com\"},\"first_name\":\"Leodan Alexander Santos Mata (101279235)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729342\",\"wid\":\"11279a3178e7100787b93760ee950000\",\"descriptor\":\"Sr. Representative, Talent Sourcing Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/li>\\n<\/ul>\\n<p>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4198861554\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-25T01:59:08.718+02:00\",\"created_at\":\"2026-05-13T04:16:51.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"971\",\"campaign_id\":\"18723\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1730272\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement Cloud Solution Architect (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY\u00a0\u2013<\/b>The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/div><div>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/div><div>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/div><div>Foundation: Dataverse<br \/>Core Platforms: Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/>Focus Areas: Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/div><div><\/div><div><\/div><div><b>Responsibilities<\/b><\/div><div><\/div><div><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/div><ul><li><div>Lead customer\u2011facing workshops and advisory engagements, including:<\/div><ul><li><div>Architecture envisioning and solution design sessions<\/div><\/li><li><div>Dataverse and Power Platform readiness workshops<\/div><\/li><li><div>Field Service and Customer Insights design workshops<\/div><\/li><li><div>Governance, adoption, and optimization reviews<\/div><\/li><\/ul><\/li><li><div>Own the end\u2011to\u2011end delivery\u00a0of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/div><\/li><li><div>Translate business goals into clear architectural guidance and recommendations, documented appropriately for customer and Microsoft stakeholders.<\/div><\/li><\/ul><div><\/div><div><b>Dataverse\u2011First Architecture Leadership<\/b><\/div><ul><li><div>Design and advise on Dataverse\u2011centric architectures\u00a0that support Dynamics 365 CE and the Power Platform.<\/div><\/li><li><div>Guide customers on:<\/div><ul><li><div>Data modeling and entity design<\/div><\/li><li><div>Security roles and access strategy<\/div><\/li><li><div>Extensibility and lifecycle management<\/div><\/li><\/ul><\/li><li><div>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/div><\/li><\/ul><div><\/div><div><b>Power Platform Advisory &amp; Enablement<\/b><\/div><ul><li><div>Lead advisory guidance on:<\/div><ul><li><div>Power Apps\u00a0(model\u2011driven and canvas) built on Dataverse<\/div><\/li><li><div>Power Automate\u00a0(cloud flows) for business process automation<\/div><\/li><li><div>Power Automate Desktop (RPA)\u00a0for legacy and unattended automation<\/div><\/li><\/ul><\/li><li><div>Advise customers on Power Platform administration and governance, including:<\/div><ul><li><div>Environment strategy<\/div><\/li><li><div>DLP policies<\/div><\/li><li><div>ALM and deployment patterns<\/div><\/li><\/ul><\/li><li><div>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/div><\/li><\/ul><div><\/div><div><b>Field Service &amp; Customer Insights Consulting<\/b><\/div><ul><li><div>Act as a subject\u2011matter advisor for:<\/div><ul><li><div>Dynamics 365 Field Service\u00a0(assets, work orders, inspections, scheduling, mobility)<\/div><\/li><li><div>Dynamics 365 Marketing \/ Customer Insights\u00a0(unified profiles, segmentation, journeys, real\u2011time engagement)<\/div><\/li><\/ul><\/li><li><div>Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes.<\/div><\/li><li><div>Lead fit\u2011gap and design discussions that balance standard capabilities with extensibility.<\/div><\/li><\/ul><div><\/div><div><b>On\u2011Prem &amp; Hybrid Advisory<\/b><\/div><ul><li><div>Provide advisory support for customers running Dynamics CRM \/ Dynamics 365 CE On\u2011Prem.<\/div><\/li><li><div>Lead discovery and assessment conversations covering:<\/div><ul><li><div>Current\u2011state on\u2011prem architecture<\/div><\/li><li><div>Functional and platform limitations<\/div><\/li><li><div>Hybrid and cloud transition considerations<\/div><\/li><\/ul><\/li><li><div>Position cloud\u2011aligned, Dataverse\u2011first futures without performing hands\u2011on migration execution.<\/div><\/li><\/ul><div><\/div><div><b>Client\u2011Facing Consulting Excellence<\/b><\/div><ul><li><div>Serve as a trusted technical advisor\u00a0with strong executive presence.<\/div><\/li><li><div>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/div><\/li><li><div>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/div><\/li><li><div>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/div><\/li><\/ul><div><\/div><div><b>Collaboration &amp; Delivery Alignment<\/b><\/div><ul><li><div>Partner closely with Microsoft CSAMs, program stakeholders, and vendor delivery leadership.<\/div><\/li><li><div>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/div><\/li><li><div>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/div><\/li><\/ul><div><\/div><div><\/div><div><b>Qualifications<\/b><\/div><div><\/div><div><b>Technical<\/b><\/div><ul><li><div>Strong experience with Dynamics 365 Customer Engagement:<\/div><ul><li><div>Cloud (online)<\/div><\/li><li><div>On\u2011Prem \/ hybrid environments<\/div><\/li><\/ul><\/li><li><div>Deep hands\u2011on and advisory experience with Dataverse.<\/div><\/li><li><div>Advanced experience with:<\/div><ul><li><div>Power Apps<\/div><\/li><li><div>Power Automate<\/div><\/li><li><div>Power Platform Administration &amp; Governance<\/div><\/li><li><div>Power Automate Desktop (RPA)<\/div><\/li><\/ul><\/li><li><div>Understanding of architectural differences between on\u2011prem and cloud CE deployments.<\/div><\/li><\/ul><div><\/div><div><b>Consulting &amp; Delivery (Critical)<\/b><\/div><ul><li><div>Proven experience leading client\u2011facing workshops and advisory engagements.<\/div><\/li><li><div>Strong consulting soft skills: facilitation, stakeholder 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/p>\\n<ul>\\n<li>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2386854171\",\"location\":\"Kenitra, K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:50:03.009+02:00\",\"created_at\":\"2026-05-13T03:54:39.880+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1963\",\"campaign_id\":\"359\",\"campaign_title\":\"R1674346 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Sal\u00e9\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Sal\u00e9\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3542923386\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-23T01:59:09.007+02:00\",\"created_at\":\"2026-05-13T03:41:09.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1964\",\"campaign_id\":\"358\",\"campaign_title\":\"R1674344 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prospection :<!--TgQPHd|[]--><\/strong> D&eacute;velopper le portefeuille par des appels sortants.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAB\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Vente :<!--TgQPHd|[]--><\/strong> Pr&eacute;senter les offres et conclure les transactions.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAC\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" aria-owns=\\\"action-menu-parent-container\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">N&eacute;gociation :<!--TgQPHd|[]--><\/strong> Traiter les objections et convaincre les prospects.<\/span><\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<p>&bull; Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2703345005\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:49:45.671+02:00\",\"created_at\":\"2026-05-13T03:01:03.826+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1965\",\"campaign_id\":\"352\",\"campaign_title\":\"R1674358 Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2968790165\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:49:45.566+02:00\",\"created_at\":\"2026-05-12T18:57:14.587+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1772\",\"campaign_id\":\"687\",\"campaign_title\":\" CSF \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Services Bancaires\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;ceptionner des appels de clients (traitement de demandes Service Client, r&eacute;tention, r&eacute;clamation&hellip;)&nbsp;<\/li>\\n<li>Traiter des activit&eacute;s de backoffice avec rigueur et efficacit&eacute;&nbsp;<\/li>\\n<li>Atteidre les objectifs quantitatifs qui te sont fix&eacute;s&nbsp;<\/li>\\n<li>Remonter les informations terrain&nbsp;<\/li>\\n<li>Participer aux r&eacute;unions de travail, aux entretien individuels ou collectifs pour optimiser la qualit&eacute; de service et l&rsquo;organisation interne&nbsp;<\/li>\\n<li>Respecter les r&egrave;gles de confidentialit&eacute; et le r&egrave;glement int&eacute;rieur<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p><strong>Concentrix te conviendra parfaitement si :<\/strong><\/p>\\n<ul>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, avec un <strong>niveau de Fran&ccedil;ais &eacute;lev&eacute;<\/strong><\/li>\\n<li>Tu ma&icirc;trises la relation client et les outils GRC, notamment Herm&egrave;s<\/li>\\n<li>Tu fais preuve d&rsquo;une grande capacit&eacute; d&rsquo;adaptation, de rigueur et tu assimiles rapidement de nouvelles informations<\/li>\\n<li>Tu as le go&ucirc;t du challenge, un esprit commercial d&eacute;velopp&eacute; et tu sais &ecirc;tre force de proposition<\/li>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit, et des notions en banque-assurance seraient un v&eacute;ritable atout<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"314217071\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T15:31:23.896+01:00\",\"created_at\":\"2026-05-12T16:13:30.776+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1773\",\"campaign_id\":\"686\",\"campaign_title\":\"Doctolib \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine de la Sant\u00e9\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Conseiller nos professionnels de sant&eacute; et les accompagner par t&eacute;l&eacute;phone dans leur utilisation du logiciel, aussi bien en r&eacute;pondant &agrave; des demandes entrantes, qu&rsquo;en les appelants de mani&egrave;re proactive ;<\/li>\\n<li>Former &agrave; l&rsquo;utilisation de nos services par t&eacute;l&eacute;phone<\/li>\\n<li>Veillez au traitement rapide et efficace des demandes re&ccedil;ues par email<\/li>\\n<li>Travailler en &eacute;troite collaboration avec les &eacute;quipes commerciales, Marketing, Produit pour assurer une parfaite satisfaction client<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Temps plein avec contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociables en fonction de ton exp&eacute;rience et des besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation Centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2611182748\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T15:44:49.197+01:00\",\"created_at\":\"2026-05-12T16:05:57.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"972\",\"campaign_id\":\"18659\",\"campaign_title\":\"Associate Manager, B2B Sales R1729062\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Business Developer&nbsp;&nbsp;in Barcelona (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. 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Outgoing and confident in inbound\/outbound phone sales with a great phone manner&nbsp;<\/p>\\n<p><strong>- Communication Skills<\/strong>: Excellent verbal communication and interpersonal skills.&nbsp;<\/p>\\n<p><strong>- Tech-Savvy<\/strong>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.&nbsp;<\/p>\\n<p>- <strong>CRM Proficiency<\/strong>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).&nbsp;<\/p>\\n<p><strong>- Goal-Oriented<\/strong>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team &nbsp;<\/p>\\n<p><strong>- Team Player:<\/strong> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Contacter les clients et les clients potentiels par appel sortant de mani&egrave;re proactive, pr&eacute;senter les solutions de chauffage et conclure des ventes<\/li>\\n<li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr&eacute;senter et expliquer les services et produits de l&rsquo;entreprise<\/li>\\n<li>Fournir des informations techniques et tarifaires sur les &eacute;quipements et services de chauffage<\/li>\\n<li>R&eacute;pondre aux questions des clients concernant l&rsquo;installation, l&rsquo;entretien et les aides financi&egrave;res &eacute;ventuelles<\/li>\\n<li>G&eacute;rer les r&eacute;clamations et r&eacute;soudre les &eacute;ventuels probl&egrave;mes techniques ou administratifs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>T'as une excellente ma&icirc;trise du fran&ccedil;ais (oral et &eacute;crit) pour une communication claire et persuasive<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en appels sortants et en prospection commerciale, id&eacute;alement dans le secteur de l&rsquo;&eacute;nergie ou des services (pr&eacute;f&eacute;rable)<\/li>\\n<li>T'as des bonnes Comp&eacute;tences en n&eacute;gociation et en persuasion pour convertir les prospects en clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2429965689\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:30:18.809+01:00\",\"created_at\":\"2026-05-12T14:46:48.639+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1678\",\"campaign_id\":\"922\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Call Center Agent<\/strong> <strong>(m\/w\/d) <\/strong>in der <strong>Kundenbindung <\/strong>f&uuml;r den Telekommunikationsanbieter <strong>Freenet<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen.<\/p>\\n<p><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort Osnabr&uuml;ck | Servicezeiten: Montag - Freitag von 09:00 - 20:00 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17 &euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>Call Center Agent (m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Proaktiv <strong>K&uuml;ndigungen vermeiden<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst und passende L&ouml;sungen zur langfristigen Bindung anbietest.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit einer Sales-Affinit&auml;t<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 20:00 Uhr, Samstag von 10:00 - 16:00 Uhr) <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Einzelhandel oder im Bereich Kundenr&uuml;ckgewinnung.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<br \/>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3382253806\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"17.00\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-23T01:59:10.223+02:00\",\"created_at\":\"2026-05-12T13:51:46.026+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"generic\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1602\",\"campaign_id\":\"501\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1730057\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (Dutch - speaking) Remote TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Customer Representative\",\"long_description\":\"<p>Are you <b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>\u00a0<\/p><p>Leader in premium fashion and lingerie, is looking for a <b>Fashion Customer Representative<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/p><p><\/p><p><b>Why You\u2019ll Love Working with Us<\/b><\/p><p><\/p><p>At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p><p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p><p><\/p><p><b>Your Day-to-Day: <\/b><\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p><p>- Maintain expert knowledge of products and collections<\/p><p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/p><p><\/p><p><b>What You Bring to the Team:<\/b><\/p><p>- C2 Dutch and advanced English skills<\/p><p>- Experience in customer service, ideally within a Contact Centre environment<\/p><p>- Strong communication skills \u2014 written, verbal, warm, and professional<\/p><p>- Ability to build rapport quickly and show genuine empathy<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/p><p>- Passion for fashion, styling, and helping customers feel their best<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus \u00a0<br \/>- Remote from anywhere Spain<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1730057<\/p>\",\"ats_external_id\":\"R1730057\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T16:04:22.328+02:00\",\"created_at\":\"2026-05-12T12:09:18.599+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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speaking) Remote TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1775\",\"campaign_id\":\"679\",\"campaign_title\":\"SumUp \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (Italian-speaking) - POS System Solutions\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in Italian (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"1712040103\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T16:09:13.237+01:00\",\"created_at\":\"2026-05-12T09:56:12.812+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"513\",\"campaign_id\":\"221\",\"campaign_title\":\"ING Alarmlijn\",\"campaign_type\":\"job_application\",\"job_title\":\"Ontwikkel als klantenservicemedewerker bij ING Alarmlijn!\u202f \",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Groningen\",\"state\":null,\"postal_code\":\"9727DW\",\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Ben jij klaar om te groeien in een uitdagende functie bij een topbank? \",\"long_description\":\"<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>In deze rol ben je via de telefoon, in contact met particuliere klanten. Bij de alarmlijn ondersteun je klanten die bijvoorbeeld hun pas zijn kwijtgeraakt of per ongeluk hun (digitale) gegevens hebben gedeeld, met alle mogelijke gevolgen van dien. Je begrijpt dat zulke situaties bij klanten veel stress kunnen veroorzaken. Jouw taak is om snel te beoordelen of er een (financieel) risico is en indien nodig actie te ondernemen. Daarom zoeken we collega's die sterk zijn in empathie, analytische vaardigheden en heldere communicatie. Daarnaast zal je ook klanten gaan ondersteunen bij hun creditcard. Denk hierbij het aanvragen van de creditcard maar ook de facturen.&nbsp;<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;15,28 per uur (vanaf 21 jaar) en een opbouw van 6,2% pensioen.<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<li>WFT Basis module die je op onze kosten mag behalen;&nbsp;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 18 uur.<\/p>\\n<p>\ud83c\udf93 MBO 4 werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf&nbsp; Jouw talent? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Een betaalde voltijd training van 7 werkdagen tussen maandag en vrijdag past precies in je agenda.<\/p>\\n<p>\ud83d\udee0\ufe0f Een echte multitasker die graag een stapje extra zet voor klanten. Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">suzanne.starke@concentrix.com<\/a> &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"552393749\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T14:50:23.497+02:00\",\"created_at\":\"2026-05-12T09:15:55.205+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"973\",\"campaign_id\":\"18640\",\"campaign_title\":\"Operations Manager I R1728924\",\"campaign_type\":\"job_application\",\"job_title\":\"Gerente de Operaciones - Call Center (Le\u00f3n)\",\"street\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"address\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"city\":\"Leon\",\"state\":\"Leon\",\"postal_code\":\"21000\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.\",\"long_description\":\"<p><u><b>&gt;&gt; Posici\u00f3n para laborar en Le\u00f3n.<\/b><\/u><\/p><p><\/p><p>El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.<\/p><p><\/p><p><b>Funciones principales:<\/b><\/p><p><u>Gesti\u00f3n Operativa<\/u><\/p><ul><li>Analizar y mantener todos los Acuerdos de Nivel de Servicio al Cliente; implementar planes de mejora seg\u00fan sea necesario.<\/li><li>Implementar las mejores pr\u00e1cticas, impulsar un desempe\u00f1o \u00f3ptimo, y realizar ajustes para satisfacer los requisitos cambiantes.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n Financiera y Resultados<\/u><\/p><ul><li>Maximizar la generaci\u00f3n de ingresos para alcanzar los objetivos financieros a corto y largo plazo (por ejemplo, recopilaci\u00f3n de datos de horas facturables\/no facturables, pron\u00f3sticos, presupuestos, etc.).<\/li><\/ul><p><\/p><p><u>Liderazgo y Gesti\u00f3n de Personal<\/u><\/p><ul><li>Gestionar el desempe\u00f1o de los subordinados, incluyendo la planificaci\u00f3n y asignaci\u00f3n de trabajo al personal de acuerdo con las pol\u00edticas de la organizaci\u00f3n.<\/li><li>Brindar liderazgo y orientaci\u00f3n a los subordinados, as\u00ed como definir e implementar las acciones correctivas necesarias para cumplir con el desempe\u00f1o operativo.<\/li><li>Realizar reuniones individuales peri\u00f3dicas para revisar el desempe\u00f1o individual, el desempe\u00f1o de su equipo y ofrecer capacitaci\u00f3n continua para el desarrollo.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n de Clientes y Relaciones Estrat\u00e9gicas<\/u><\/p><ul><li>Crear y maximizar las relaciones con los socios clientes.<\/li><li>Asistir a las revisiones de negocio con el cliente.<\/li><\/ul><p><\/p><p><b>Perfil requerido:<\/b><\/p><p>\u2022 Estudios en Administraci\u00f3n de Empresas, Ingenier\u00eda Industrial o carrera similar.<br \/>\u2022 Experiencia m\u00ednima de 1 a\u00f1o en cargos de liderazgo.<\/p><p>\u2022 Preferible conocimiento de la industria de telecomunicaciones.<br \/>\u2022 Habilidad demostrable para desarrollar planes de acci\u00f3n que maximicen el rendimiento y mejorar procesos de trabajo.<br \/>\u2022 Excelente habilidad de comunicaci\u00f3n, tanto escrita como verbal.<\/p><p>\u2022 Capacidad para organizar y priorizar proyectos en un entorno empresarial din\u00e1mico.<\/p>\",\"ats_external_id\":\"R1728924\",\"location\":\"Leon, Leon\",\"job_type\":\"full_time\",\"salary\":\"58598.88\",\"salary_type\":\"monthly\",\"salary_currency\":\"NIO\",\"updated_at\":\"2026-05-15T00:05:32.890+08:00\",\"created_at\":\"2026-05-12T06:06:45.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b8bf3226560000\",\"descriptor\":\"Concentrix CX Nicaragua, Sociedad Anonima\",\"reference_id\":\"WNI03\",\"organization_reference_id\":\"WNI03\"},\"location\":{\"city\":\"Leon\",\"state\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"21000\",\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - 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621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Customer Acquisition Specialist engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Customer Acquisition Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Customer Acquisition Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Customer Acquisition Specialist, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist role include:<\/p><ul><li>Hybrid role - Must be flexible to transport to Nashville, TN location<\/li><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Must be able to transport to Nashville, TN location<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$16.49- $21.64\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 16, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Account Management R1729278\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales and Account Manager\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div><div><div><div><div><div><div><ul><li><div><div><div><p><\/p><\/div><\/div><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><ul><li><div><div><div><div><div><div><div><div><div><p><b>Join Our Team as a Senior Account Manager \u2013 Be a Concentrix Gamechanger!<\/b><\/p><p><b>Location:<\/b> Remote\/Hybrid<br \/><b>Type:<\/b> Full-time, Permanent Contract<\/p><p><b>About Us:<\/b><br \/>At Concentrix, we are passionate about delivering exceptional service and value to our clients. 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We offer a supportive environment where your professional growth is our priority.<\/p><p><b>Apply Now!<\/b><br \/>Ready to be a gamechanger? We\u2019d love to hear from you. 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We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.\\nOur game-changers:\\nChallenge Conventions\\nDeliver outcomes unimagined\\nCreate experiences that go beyond WOW\\nIf this is you, we would love to discuss career opportunities with you.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. 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Cartes interactives\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le a Braga, Portugal (Poste en Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur carte et application&nbsp;;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)&nbsp;<\/li>\\n<li>T'as une bonne capacit&eacute; d'analyse<\/li>\\n<li>T'as des excellentes comp&eacute;tences en communication, associ&eacute;es &agrave; une position formelle et diplomatique<\/li>\\n<li>T'as des bonnes comp&eacute;tences en organisation, gestion du temps et planification.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &aacute; Braga avec poste en Hybride, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"64963254\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:42:07.563+01:00\",\"created_at\":\"2026-05-11T16:28:07.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1778\",\"campaign_id\":\"671\",\"campaign_title\":\"Booking \/ Dutch \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Portugal (Remote)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3957151076\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:29:05.052+01:00\",\"created_at\":\"2026-05-11T16:21:49.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1966\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"807460794\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-01T01:59:08.828+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1779\",\"campaign_id\":\"668\",\"campaign_title\":\"Freshmile \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Charg&eacute; d&rsquo;Assistance Technique au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute; d&rsquo;Assistance Technique au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>&Ecirc;tre le premier point de contact pour des clients qui comptent sur toi pour r&eacute;soudre rapidement leurs difficult&eacute;s techniques.<\/li>\\n<li>Agir comme un v&eacute;ritable partenaire : &agrave; l&rsquo;&eacute;coute, p&eacute;dagogue et orient&eacute; solutions.<\/li>\\n<li>Jouer un r&ocirc;le essentiel pour garantir une exp&eacute;rience fluide, en prolongeant l&rsquo;engagement et la qualit&eacute; de service port&eacute;s par nos &eacute;quipes.<\/li>\\n<li>Contribuer au d&eacute;veloppement d&rsquo;une entreprise fran&ccedil;aise, leader dans la gestion et l&rsquo;exploitation d&rsquo;infrastructures de recharge et acteur majeur de la mobilit&eacute; &eacute;lectrique.<\/li>\\n<li>Repr&eacute;senter un grand groupe reconnu pour son expertise dans la distribution de mat&eacute;riel &eacute;lectrique.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;de l'exp&eacute;rience dans des fonctions techniques ou dans le service client.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s aux &eacute;nergies renouvelables et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T&rsquo;es capable de r&eacute;soudre des probl&egrave;mes et de proposer des solutions.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"3407298364\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.210+01:00\",\"created_at\":\"2026-05-11T16:07:11.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1780\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine bancaire\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur cr&eacute;dit en cours, et\/ou sur toute demande li&eacute;e &agrave; un nouveau projet,&nbsp;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l&rsquo;offre de financement la mieux adapt&eacute;e,&nbsp;<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,&nbsp;<\/li>\\n<li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans des institutions financi&egrave;res \/ bancaires est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2932069677\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.159+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1781\",\"campaign_id\":\"661\",\"campaign_title\":\"Commerzbank \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2600884550\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.610+01:00\",\"created_at\":\"2026-05-11T15:11:24.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1783\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2423484579\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:07:23.496+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1784\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2964921083\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T14:24:20.254+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1785\",\"campaign_id\":\"647\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"587217941\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-25T00:59:04.764+01:00\",\"created_at\":\"2026-05-11T14:27:44.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1786\",\"campaign_id\":\"646\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2853819110\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T00:59:02.479+01:00\",\"created_at\":\"2026-05-11T14:16:56.368+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"255\",\"campaign_id\":\"559\",\"campaign_title\":\"Swedish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Swedish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Swedish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Achieve revenue-based quota by selling renewals\/products\/services, may offer upsell opportunities when applicable.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Work within dedicated territory for established clients.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Successfully promote products or services for established client<\/li>\\n<li class=\\\"ewa-rteLine\\\">Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Utilize data to identify &lsquo;at risk&rsquo; and adoption opportunities.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Initiate steps as needed to remediate customer concerns\/roadblocks prohibiting satisfaction or product usage.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage external competitive pressures and effectively handle objections to retain customers or win new customers.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Swedish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2925681796\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T12:48:53.903+03:00\",\"created_at\":\"2026-05-11T12:35:22.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"182\",\"campaign_id\":\"782\",\"campaign_title\":\"Charge Point \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in French and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"361021884\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1636.14\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-29T02:59:02.046+03:00\",\"created_at\":\"2026-05-11T12:19:51.361+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1603\",\"campaign_id\":\"493\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1729534\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service (German-speaking) - onsite - TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service (German-speaking) - onsite - TR05\",\"long_description\":\"<div>\\n<p>Are you&nbsp;<strong>passionate about fashion<\/strong>, obsessed with exceptional customer experience, and eager to&nbsp;represent&nbsp;a global luxury brand?&nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Leader&nbsp;in premium fashion and lingerie, is looking for a&nbsp;<strong>Fashion Customer Representative<\/strong>&nbsp;who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide&mdash;every interaction, every solution, every moment.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Why&nbsp;You&rsquo;ll&nbsp;Love Working with Us<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, you&nbsp;won&rsquo;t&nbsp;just answer questions &mdash;&nbsp;you&rsquo;ll&nbsp;create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Day-to-Day:&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Deliver exceptional customer support through phone, email, chat, and digital channels&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Maintain&nbsp;expert knowledge of products and collections&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Log and manage all interactions within our systems, meeting&nbsp;SLA&nbsp;and quality standards&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Escalate issues as needed to ensure seamless customer satisfaction&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Collaborate with Team Leaders, support teammates, and attend regular meetings&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Represent the brand spirit in every interaction &mdash; confident, elegant, and customer-obsessed&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Team:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- C2 German and advanced English skills&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Experience in customer service, ideally within a Contact Centre environment&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Strong communication&nbsp;skills &mdash; written, verbal, warm, and professional&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Ability to build rapport quickly and show genuine empathy&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Organized, reliable, and able to prioritize in a fast-paced environment&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Able to navigate decisions with both customer needs and brand guidelines in mind&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Proactive, positive, and adaptable &mdash; a true &ldquo;can-do&rdquo; mindset&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Passion for fashion, styling, and helping customers feel their best&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your&nbsp;<strong>unique lifestyle:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time contract: Rotative Mon-Sat 09:00h to 18:00h<\/p>\\n<\/div>\\n<div>\\n<p>- Salary 19.623,94&nbsp;+&nbsp;3.300 euros gross\/year in bonus&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Great office location in Barcelona&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Career development programs, specialized courses&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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onsite - TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1604\",\"campaign_id\":\"491\",\"campaign_title\":\"Advisor II, B2B Sales R1729554\",\"campaign_type\":\"job_application\",\"job_title\":\"Global System Integrator (US market) - Hybrid HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Global System Integrator in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <span><b>Global System Integrator<\/b> <\/span><b> in Barcelona (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a <span><b>Global System Integrator<\/b> <\/span> on our team, you will:<\/p><ul><li>Influences and supports large account sales teams to partner with GSIs for near-term revenue growth, while at the same time, develop joint relationships, initiatives and programs for long-term sustained account success.<\/li><li>Develops long term and short term business with the SI\/O (System Integrators\/ Outsourcers) and using the Alliance Account Plan as a means to document and communicate the plan.<\/li><li>Creates, fills-in and manages HP funnel for deals with partners and transform potential leads into joint sales activities.<\/li><li>Acts as the advocate for the SI\/O in HP and represents all GBUs (Global Business Unit) with SI\/O.<\/li><li>Manages the virtual team of HP representatives to ensure the pursuit and closure of global opportunities through the SI\/Os, and increase the funnel for HP.<\/li><\/ul><h3><\/h3><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to build relationships and drive business growth will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great <b>match<\/b> if you:<\/p><ul><li>Have a bilingual or advanced level of English<\/li><li>Have experience working with Global System Integrators (GSIs), outsourcing partners, or large enterprise accounts<\/li><li>Have strong knowledge of IT outsourcing, system integration, managed services, and consulting environments<\/li><li>Have experience managing complex, multi-country transformation programs<\/li><li>Are skilled in enterprise sales and consultative face-to-face selling models<\/li><li>Have excellent communication, stakeholder management, and leadership skills<\/li><li>Are experienced in outcome-based selling and Everything-as-a-Service business models<\/li><li>Have strong project and program management capabilities<\/li><li>Are highly organized with strong governance, compliance, and operational discipline<\/li><li>Are proactive, strategic, and results-oriented<\/li><li>Have the ability to work cross-functionally in a global and virtual team environment<\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als<strong>&nbsp;<\/strong>Kundenberater (m\/w\/d) f&uuml;r einen Automobilhersteller in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis&nbsp;<\/strong>zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<strong>&nbsp;abdecken<\/strong>&nbsp;kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in&nbsp;<strong>&Ouml;sterreich&nbsp;<\/strong>bist.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp; -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in&nbsp;<strong>Vollzeit&nbsp;<\/strong>(40 Std.\/Woche) bei uns durch!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem<strong>&nbsp;intensivem (Vollzeit-)Training,<\/strong>&nbsp;das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Wir sind ein global f&uuml;hrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst&uuml;tzen bekannte Marken &ndash; genau die, die du t&auml;glich nutzt &ndash; dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern.<br \/>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<br \/><\/span><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1<br \/>1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-olk-copy-source=\\\"MessageBody\\\">R1635879<\/span><\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2287837036\",\"location\":\"Wien, Wien\",\"job_type\":\"part_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T12:29:44.226+02:00\",\"created_at\":\"2026-05-11T10:09:15.343+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"448\",\"campaign_id\":\"4996\",\"campaign_title\":\"GTM - B\u0130NG\u00d6L\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Bing\u00f6l\",\"street\":null,\"address\":null,\"city\":\"Bing\u00f6l\",\"state\":\"Bing\u00f6l\",\"postal_code\":null,\"region\":\"Bing\u00f6l\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3941387116\",\"location\":\"Bing\u00f6l, Bing\u00f6l\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-23T02:59:07.692+03:00\",\"created_at\":\"2026-05-11T10:06:28.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTk2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTk2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1787\",\"campaign_id\":\"638\",\"campaign_title\":\"Real Vida Seguros \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Operador de Seguros\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente atrav&eacute;s de diversos canais de contacto;<\/li>\\n<li>Gerir intera&ccedil;&otilde;es em canais escritos e por chamada com clareza;<\/li>\\n<li>Assegurar um atendimento profissional, emp&aacute;tico e eficiente;<\/li>\\n<li>Responder a pedidos, d&uacute;vidas e situa&ccedil;&otilde;es apresentadas pelos clientes;<\/li>\\n<li>Garantir uma experi&ecirc;ncia positiva e alinhada com os padr&otilde;es de qualidade definidos;<\/li>\\n<li>Adaptar a comunica&ccedil;&atilde;o ao contexto e &agrave; necessidade de cada cliente;<\/li>\\n<li>Assegurar rigor na informa&ccedil;&atilde;o partilhada;<\/li>\\n<li>Trabalhar em alinhamento com os objetivos da opera&ccedil;&atilde;o;<\/li>\\n<li>Cumprir procedimentos e pol&iacute;ticas internas;<\/li>\\n<li>Contribuir para os indicadores de desempenho e qualidade.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu, tanto oral como escrito<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Hor&aacute;rios de 2&ordf; a 6&ordf; das 9h &agrave;s 20h (rotativo)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2114340984\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T15:59:10.545+01:00\",\"created_at\":\"2026-05-11T09:54:06.887+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"985\",\"campaign_id\":\"18547\",\"campaign_title\":\"Sr. Representative, WFM Real Time Management R1728912\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, WFM Real Time Management - Bilingual\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Real-Time Analyst (WFM) is responsible for real-time and intraday management of staffing resources to ensure optimal agent coverage aligned with forecasted call volumes and targeted service levels. 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If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><div><ul><li>1&#43; year proven work experience in customer service sales role OR 6&#43; months in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1726313\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-09T06:04:52.227+08:00\",\"created_at\":\"2026-05-09T02:04:02.707+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1726313\/apply\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - 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Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.heredia@concentrix.com\"},\"first_name\":\"Sarah Heredia Jimenez (103119304)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726313\",\"wid\":\"f25cec4dd3d5100642743afc79770000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"988\",\"campaign_id\":\"18539\",\"campaign_title\":\"Sr. Consultant II, Total Rewards R1726877\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Consultant II, Total Rewards - Global\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<h2><span>Concentrix \u2013 Global Total Rewards Senior Consultant<\/span><\/h2><h3><span>Who We Are<\/span><\/h3><p><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><br \/>\u00a0<\/p><h2><span>What You Will Do in This Role<\/span><\/h2><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p><\/p><p><span>As a<span>\u00a0<\/span><\/span><b><span>Global Total Rewards Senior Consultant<\/span><\/b><span>, you will play a dual-core role:<\/span><\/p><p><\/p><p><b><span>1. Workday Total Rewards System Expertise (not configuration, but deep logic understanding)<\/span><\/b><\/p><ul><li><p><span>Lead global total rewards automation and enhancement initiatives in<span>\u00a0<\/span><\/span><b><span>Workday<\/span><\/b><span>, with a strong working knowledge of the<span>\u00a0<\/span><\/span><b><span>Compensation Advanced Module<\/span><\/b><span>, including compensation plans, eligibility rules, condition rules, approval flows, etc.<\/span><\/p><\/li><li><p><span>Act as the<span>\u00a0<\/span><\/span><b><span>bridge between Total Rewards and HRIS<\/span><\/b><span><span>\u00a0<\/span>\u2013 able to translate business requirements into system logic, identify what is feasible within Workday, and recommend scalable, clean solutions without needing to personally configure the system.<\/span><\/p><\/li><li><p><span>Drive improvements in how compensation processes (merit, bonus, equity, salary ranges development, market adjustments, promotions) are executed globally through Workday, ensuring data integrity, user experience, and operational efficiency.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>2. Overall Total Rewards Strategy &amp; Program Design<\/span><\/b><\/p><ul><li><p><span>Understand market conditions and best practices, applying them to compensation philosophy, strategic plans, and organizational changes to ensure compensation policies and programs remain competitive and compliant.<\/span><\/p><\/li><li><p><span>Partner with stakeholders to develop and implement creative, proactive solutions across base pay, variable pay, recognition, and benefits (as part of total rewards).<\/span><\/p><\/li><li><p><span>Develop communication materials and lead training related to compensation programs as needed.<\/span><\/p><\/li><li><p><span>Serve as the Compensation Lead for certain global functions and large-scale projects across the organization.<\/span><\/p><\/li><li><p><span>Proactively monitor legislation, market trends, and technology advancements to recommend and execute improvements.<\/span><\/p><\/li><\/ul><h3><\/h3><h2><b><span>Your Qualifications<\/span><\/b><\/h2><p><span>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><b><span>Concentrix is a great match if you have:<\/span><\/b><\/p><ul><li><p><b><span>6&#43; years of experience in Total Rewards or HR \/ HRIS<\/span><\/b><span><span>\u00a0<\/span>(with strong focus on compensation and program design).<\/span><\/p><\/li><li><p><b><span>Deep working knowledge of Workday Compensation Advanced Module<\/span><\/b><span><span>\u00a0<\/span>\u2013 you understand how the system thinks how plans are structured, how eligibility and condition rules work, and what it takes to deliver a global compensation cycle flawlessly. You do not need to be a configurator, but you can partner effectively with HRIS.<\/span><\/p><\/li><li><p><span>Strong overall <b>Total Rewards foundation,<\/b> including compensation philosophy, market survey management, job evaluation, and program analysis.<\/span><\/p><\/li><li><p><span>Excellent communication skills, both written and verbal \u2013 able to present information clearly to internal and external stakeholders.<\/span><\/p><\/li><li><p><span>Advanced Microsoft Office and Excel skills.<\/span><\/p><\/li><li><p><span>Demonstrated ability to mentor and coach People Solution teams on compensation-related topics.<\/span><\/p><\/li><li><p><span>Demonstrated initiative, ownership, and a continuous improvement mindset.<\/span><\/p><\/li><li><p><span>Strong customer service disposition and professionalism<\/span><\/p><\/li><\/ul><p><\/p><p><span>\u200b<\/span><b><span>Preferred but not required:<\/span><\/b><\/p><ul><li><span>Master\u2019s Degree<\/span><\/li><li><span>Global compensation experience across multiple countries or regions<\/span><\/li><li><span>Experience with large-scale HRIS transformation or Workday enhancement projects<\/span><\/li><\/ul><h3><\/h3><h2><span>What\u2019s in It for You<\/span><\/h2><p><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><ul><li><p><span>Full-time indefinite contracts<\/span><\/p><\/li><li><p><span>Competitive salary and performance bonus<\/span><\/p><\/li><li><p><span>Possibility to work from home<\/span><\/p><\/li><li><p><span>Bring-a-friend (referral) bonus opportunities<\/span><\/p><\/li><li><p><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/p><\/li><li><p><span>Career development programs, specialized courses, and language classes<\/span><\/p><\/li><\/ul><h2><\/h2><h2><span>Power the Best Version of You!<\/span><\/h2><p><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><h3><\/h3><h2><span>Equal Opportunity Employer<\/span><\/h2><p><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/p><p><\/p><p><b><span>#LI-Remote<\/span><\/b><\/p>\",\"ats_external_id\":\"R1726877\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-22T22:06:20.537+08:00\",\"created_at\":\"2026-05-09T00:08:16.321+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Total Rewards\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Total Rewards\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1001\",\"descriptor\":\"Sr. Consultant II, Total Rewards\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373550\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\/apply\",\"job_requisition_id\":\"R1726877\"}],\"organizations\":[{\"wid\":\"dea71e653384015ca2500252f418f691\",\"descriptor\":\"WZCF6 - Opexother - CRMHR\",\"reference_id\":\"CRMHR\",\"custom_reference_id\":\"CRMHR\",\"company_reference_id\":null},{\"wid\":\"dea71e653384012788a4a028f518d3b6\",\"descriptor\":\"W0ZCF6 CRM OPEX HR\",\"reference_id\":\"W0ZCF6\",\"custom_reference_id\":\"W0ZCF6\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980108eda43d113c0673b9\",\"descriptor\":\"(CORP) COMPENSATION & BENEFITS\",\"reference_id\":\"CORPCOMPBEN\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kathy.wan@concentrix.com\"},\"first_name\":\"Kathy Wan \uff08\u4e07\u96e8\u83f2\uff09 (1064091)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1726877\",\"wid\":\"3483d6bd641310063ba49666135d0000\",\"descriptor\":\"Sr. Consultant II, Total Rewards - Global\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"989\",\"campaign_id\":\"18538\",\"campaign_title\":\"Consultant, Analytic Consulting (TCF) R1721891\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Data Analyst\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h2>JOB SUMMARY<\/h2><p><\/p><p>We are seeking a Marketing Data Analyst to support data-driven marketing initiatives by transforming complex datasets into actionable business insights. This role will work closely with clients and internal teams to analyze campaign performance, identify customer behavior trends, and develop presentations that clearly communicate findings and recommendations. The ideal candidate has hands-on experience with SQL or SAS, marketing analytics, and creating client-facing reports and PowerPoint presentations.<\/p><p><\/p><h2>Responsibilities<\/h2><p><\/p><p>\u2022 Develop analytical solutions and reporting strategies to support client marketing initiatives and business objectives<br \/>\u2022 Perform quantitative analysis, customer segmentation, predictive modeling, and campaign performance measurement using SQL, SAS, or similar tools<br \/>\u2022 Analyze large datasets from multiple sources to identify trends, insights, and opportunities for campaign optimization<br \/>\u2022 Create client-facing presentations in PowerPoint and translate analytical findings into clear business recommendations<br \/>\u2022 Partner with Program Management and IT teams to support data architecture analysis and improve marketing program effectiveness<\/p><p><\/p><h2>Qualifications<\/h2><p><\/p><p>\u2022 2&#43; years of experience in marketing analytics, business analytics, or data analysis roles<br \/>\u2022 Hands-on experience with SQL and\/or SAS for data extraction, analysis, and reporting<br \/>\u2022 Advanced proficiency in Microsoft Excel and PowerPoint, including development of executive-level presentations<br \/>\u2022 Experience with statistical analysis, regression modeling, segmentation, testing methodologies, and campaign measurement<br \/>\u2022 Experience with Salesforce, Einstein Analytics, Datorama, Snowflake, Oracle, or SQL Server is preferred<br \/>\u2022 Bachelor\u2019s degree in Analytics, Statistics, Marketing, Business, Computer Science, or a related field<\/p>\",\"ats_external_id\":\"R1721891\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"66664\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-13T00:04:24.415+08:00\",\"created_at\":\"2026-05-09T00:08:14.663+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Analytic Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Analytic Consulting\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0381\",\"descriptor\":\"Consultant, Analytic Consulting (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372187\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\/apply\",\"job_requisition_id\":\"R1721891\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f9af6d726098013c68d482153c0613bc\",\"descriptor\":\"COGS (REGION) PMG ANALYTICS (DIRECT)\",\"reference_id\":\"MMSANALYTIC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.roberts1@concentrix.com\"},\"first_name\":\"Jessica Roberts (401030)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1721891\",\"wid\":\"e6d2937abaca10063a145c8c5d020000\",\"descriptor\":\"Marketing Data Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>SPECIFIC RESPONSIBILITIES<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Develop analytical solutions that address client needs on an ongoing basis<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Serve as the subject matter expert on analytical solutions and data specifications when working with the client and Concentrix business units<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Execute quantitative analyses, predictive modeling, customer segmentation, experimental design, and detailed reporting to translate data into actionable insights<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Utilize the results of analysis to recommend ongoing, iterative corrections and improvements to marketing programs and campaigns<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Organize and analyze relevant data from multiple sources to identify trends, patterns, and exceptions and quickly develop hypotheses for further investigation and action<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Design and execute testing and measurement plans to improve campaign performance and achieve quantitative business objectives<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Understand the client\u2019s analytical needs and make recommendations in a way that is easy to digest and comprehend<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Work closely with the Program Management &amp; IT teams to deep dive into the data architecture, provide impactful insights and understanding of customer behavior, and optimize marketing programs within our client engagements<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Other duties as assigned.<\/p><p>Experience \/ Skill:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Strong analytical skills with a high capacity for simplifying advanced concepts<\/p><p>Must be comfortable developing presentations and working directly with the client<\/p><p>Minimum of 1&#43; years with SAS and MS Office Suite: Excel, Word, PowerPoint<\/p><p>Proficient with analytics concepts including the following: regression modeling, data mining, sampling, significance testing and experimental designs (test and control groups)<\/p><p>Experience conducting statistical analysis<\/p><p>Salesforce and Einstein Analytics experience preferred, Datorama a plus<\/p><p>Experience with SQL Server \/ Oracle \/ Snowflake preferred<\/p><p>Ability to travel 5% or potentially more<\/p><p>con este formato<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"990\",\"campaign_id\":\"18525\",\"campaign_title\":\"Manager I, B2B Sales R1725050\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager (English - speaking) On-site MI02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Manager in Benalmadena (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>As an<b> Sales Manager<\/b> on our team, you will:\u00a0 \u200b<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><ul><li>Are bilingual or proficient in English\u00a0<\/li><li>Have 5&#43; years proven work experience in a sales role<\/li><li>Have a passion for customer experience and driving team results<\/li><li>Have experience in operations and strategy building<\/li><li>Have excellent Coaching history<\/li><li>Have a record of developing and retaining great employees<\/li><li>Have experience maximizing revenue through best practices<\/li><li>Have experience working with Salesforce.com or similar CRM<\/li><li>Have experience finding solutions as a manager<\/li><li>Have change Management skills<\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><ul><li>Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<\/li><li>Salary package: Base salary of 29.000 euros gross\/year &#43; bonus up to 5.000 euros gross\/year &#43; private medical insurance\u00a0<\/li><li>Full paid training for the company and the products you will be working on \u00a0<\/li><li>A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>\u00a0<\/li><\/ul><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1725050 \u00a0\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1725050\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T20:05:04.734+08:00\",\"created_at\":\"2026-05-08T20:09:28.518+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---speaking--On-site-MI02_R1725050\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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issuing referrals for occupational medical examinations.<\/li><li><b>Safety Culture:<\/b> Promoting a preventive health and safety culture, advising management on safety measures, and collaborating with external authorities.<\/li><\/ul><p><\/p><p><b>&#x1f464;<\/b> <b>Candidate Profile:<\/b><\/p><ul><li><b>Experience:<\/b> &#43;1 year of experience in a similar role (HSE\/OHS) within a production or corporate environment.<\/li><li><b>Education:<\/b> A university degree or post-graduate studies in Occupational Health and Safety (H&amp;S\/OHS) is nice to have.<\/li><li><b>Knowledge:<\/b> Strong knowledge of <b>Polish labor law (<i>Kodeks pracy<\/i>)<\/b> regarding safety and <b>ISO 45001 standards.<\/b><\/li><li><b>Languages:<\/b> Fluent <b>Polish (native)<\/b> and good <b>English (B2)<\/b> for reporting in international companies.<\/li><li><b>Skills:<\/b> Ability to work in a team, strong communication skills, and proficiency in MS Office (Team, Outlook, SherePoint etc.).<\/li><li><b>Availability<\/b>: Availability to work from our office in <b>Szczecin.<\/b><\/li><\/ul><p>\u200b<\/p><p>&#x1f4b0;\ufe0f <b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1727264\",\"location\":\"Szczecin, West 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Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">The Junior Web Production Lead will be acting as a single point of contact for our client's clients. He\/she will coordinate various internal and external stakeholders to achieve on-time content publishing on client`s web site, providing high quality and in accordance with client`s brand design guidelines and general web standards. &nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;So what's the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of specific project(s) &ndash; monitor and maintain targets (e.g., on time registration, first time acceptance, data quality etc.).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for the overall project healthiness, including relationship with Client`s representatives.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Establish and maintain long-term relationship with Client.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage Client`s expectations, negotiate reasonable targets acceptable to all stakeholders.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the assigned project (s), predict potential issues and prevent them. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coordinate virtual teams spread across the globe to achieve commitments.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take personal responsibility to understand and comply with all company and client business controls requirements and policies.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performs additional tasks according to business needs&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in working with customers face-to-face or on the phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in a multinational environment&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">University degree&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, both written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of second European language.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge and usage of MS Office applications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate resilience and ability to work on own initiative<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong multitasking, time management, and organizational skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent presentation and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge in CMS and Jira\/Confluence is an advantage.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>In winter 16:00-00:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">In summer 17:00-01:00<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully remote from anywhere in Bulgaria<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><br \/>That's just the beginning. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative<\/strong> in <strong>Barcelona (on-site<\/strong>), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Lead structured follow-up and support calls with prospective customers after they&rsquo;ve expressed interest in a product&nbsp;<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction&nbsp;<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences&nbsp;<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams&nbsp;<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects&nbsp;<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in French and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies&nbsp;<br \/>- Bring experience in customer service or sales &mdash; ideally within the automotive or luxury sectors&nbsp;<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele&nbsp;<br \/>- Demonstrate a strong interest in the automotive industry and premium products&nbsp;<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers&nbsp;<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00<br \/>- Salary 19.623,94 euros gross\/year + up to 3.000 euros gross\/year in bonus + private medical insurance<br \/>- Central location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<\/div>\\n<div>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Jaguar Landrover - 980006608\",\"reference_id\":\"980006608\",\"custom_reference_id\":\"980006608\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"11162efd04e61035a8984b01f5cc0000\",\"descriptor\":\"W0ZXLE Jaguar Land Rover Emea\",\"reference_id\":\"W0ZXLE\",\"custom_reference_id\":\"W0ZXLE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"matthias.desomer@concentrix.com\"},\"first_name\":\"Matthias Xavier Pierre Desomer (103439060)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729286\",\"wid\":\"245d75e398f510063b111efddd120000\",\"descriptor\":\"Inside Sales Representative (French-speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1607\",\"campaign_id\":\"486\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1729271\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte Multicanal - Mercado Valenciano \u2013 Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"Gestor telef\u00f3nico y ventas\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experimenta una carrera que redefine reglas del juego<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas \u2014las que utilizas d\u00eda a d\u00eda\u2014 a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como <b>Agente de Soporte Multicanal<\/b>\u00a0<b> en Valencia (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, impulsando marcas l\u00edderes en sectores como tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/p><p><\/p><p>Como<b> Agente de Soporte Multicanal,<\/b> deber\u00e1s:<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><ul><li>Atender consultas y resolver incidencias relacionadas con pedidos (retrasos, errores, devoluciones).<\/li><li>Gestionar desistimientos dentro del plazo legal de 14 d\u00edas, asegurando cumplimiento normativo.<\/li><li>Detectar y resolver incidencias t\u00e9cnicas en la web (errores de navegaci\u00f3n, fallos en el proceso de compra).<\/li><li>Asesorar al cliente sobre productos LG, destacando beneficios, compatibilidades y promociones.<\/li><li>Informar sobre promociones activas en la web y resolver dudas sobre condiciones y vigencia.<\/li><li>Registrar cada interacci\u00f3n en los sistemas internos de gesti\u00f3n (CRM).<\/li><li>Escalar casos complejos al L2\u00a0 cuando sea necesario.<\/li><li>Mantener una comunicaci\u00f3n clara, emp\u00e1tica y profesional en todos los canales.<\/li><li>Tener un conocimiento de los procesos establecidos por la marca y aplicarlos seg\u00fan corresponda.<\/li><li>Aplicar cualquier modificaci\u00f3n o implementaci\u00f3n de proceso notificada por las diferentes v\u00edas (mail, teams, reuniones, etc)<\/li><li>Registro de todas las interacciones en el CRM del cliente, as\u00ed como la revisi\u00f3n del hist\u00f3rico, para as\u00ed crear y mantener registros precisos,<\/li><li>Asistir a formaciones, reuniones y asimilar toda la informaci\u00f3n que se de en los diferentes eventos.\u00a0<\/li><li>Acceso y manejo a cualquier herramienta para el desempe\u00f1o de su rol y otras cuestiones relacionadas con la compa\u00f1\u00eda.<\/li><\/ul><p><\/p><p><b>Tus competencias<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos.<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:<\/p><ul><li>Nivel biling\u00fce de castellano y valenciano o <span>catal\u00e1n \u00a0<\/span><\/li><li>Buena comunicaci\u00f3n verbal y escrita\u00a0<\/li><li>Educaci\u00f3n secundaria obligatoria (ESO) o equivalente.<\/li><li>Se valorar\u00e1 formaci\u00f3n en atenci\u00f3n al cliente, ventas o comercio electr\u00f3nico.<\/li><li>M\u00ednimo 1 a\u00f1o en atenci\u00f3n al cliente multicanal.<\/li><li>Experiencia previa con productos tecnol\u00f3gicos o electr\u00f3nicos.<\/li><li>Capacidad para gestionar m\u00faltiples tareas y canales simult\u00e1neamente.<\/li><li>Orientaci\u00f3n al cliente y resoluci\u00f3n de problemas.<\/li><li>Conocimiento b\u00e1sico de herramientas CRM y plataformas de e-commerce.<\/li><li>Manejo avanzado de ordenador<\/li><li>Empat\u00eda y escucha activa<\/li><li>Resoluci\u00f3n eficaz de problemas<\/li><li>Trabajo en equipo<\/li><li>Adaptabilidad a cambios y nuevas herramientas<\/li><li>Proactividad y orientaci\u00f3n a resultados<\/li><\/ul><p><\/p><p>\u00bfNo cumples todos los requisitos?<\/p><p><\/p><p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut\u00e9ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p><p><\/p><p><b>Lo que ofrecemos<\/b><\/p><p><\/p><ul><li>Contrato de 30h con horario rotativo de Lunes a Viernes entre 12.00 - 20.00<\/li><li>Oficina en excelente ubicaci\u00f3n en Valencia\u00a0<\/li><li>Salario: 13,886 \u20ac brutos &#43; hasta 1,208 \u20ac brutos en bonus anual\u00a0<\/li><li>Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<\/li><li>Formaci\u00f3n completa y remunerada sobre la empresa y el proyecto\u00a0<\/li><li>Programa de desarrollo profesional y cursos especializados\u00a0<\/li><\/ul><p><\/p><p><b>Experimenta tu mejor versi\u00f3n<\/b><\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi\u00e9n lo hacen.<\/p><p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminaci\u00f3n y acoso. Todas nuestras decisiones de contrataci\u00f3n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones personales, sin importar identidad de g\u00e9nero, edad, religi\u00f3n, origen \u00e9tnico, situaci\u00f3n familiar o cualquier otra condici\u00f3n protegida por la legislaci\u00f3n aplicable.<\/i><\/p><p><span>R1729271<\/span><\/p>\",\"ats_external_id\":\"R1729271\",\"location\":\"Valencia, Valencia \",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-26T14:49:19.265+02:00\",\"created_at\":\"2026-05-08T16:05:43.698+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, canceling, or creating new reservations)<\/li>\\n<li>Assist clients via inbound\/outbound calls and email<\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li>Deal with claims (strikes, lateness, Cancelation etc.)<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese (C2) and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0in Barcelona (on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in\u00a0fashion.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p>As a\u00a0<b>Fashion Support Consultant<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>-\u00a0Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/p><p><\/p><p>It will be a plus if you have:\u00a0<\/p><p>-\u00a0Sales experience\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week:\u00a0<span>Part-Time-20h Temporary contract until 30-10-26-<\/span><\/p><p>- Salary: <span>10.063,07 euros gross\/year &#43;615 euros in Bonus gross per year.<\/span><\/p><p>-\u00a0Good\u00a0location\u00a0in\u00a0Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses,\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Collaboration Engineer (TCF) R1728177\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Engineer\",\"street\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"address\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"city\":\"Melbourne\",\"state\":\"Victoria\",\"postal_code\":\"3000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Catalyst is looking for a Cloud Solution Engineer to join the ANZ DevOps team. We are an AWS Partner, Network Advanced Tier Consulting Partner, and one of the most recognised specialist enterprise mobility companies in the world.<\/p><p><\/p><p>We take our client\u2019s visions from concept to release in as little as a few months and often work together to evolve products for years. We\u2019re spread across 10 locations around the world and are now expanding our DevOps team at a global level.<\/p><p><\/p><p>You\u2019ll work with talented and passionate people, who love what they do, in an informal, yet high-energy office with lots of opportunities to learn and grow. So, if you love technology, have a passion for innovation, and thrive in a team-based environment then read on...<\/p><h2><\/h2><h2>Tell me more!<\/h2><p>As a Cloud Solution Engineer at Concentrix Catalyst, we are seeking an experienced Amazon Web Services (AWS) engineer with expertise in the strategy, design, development, and implementation of projects in the cloud for our clients, including engagements that deliver Amazon Connect and customer experience (CX) platforms. The ideal candidate is experienced in cloud based tech, with a firm grasp of emerging technologies, platforms and applications, and the ability to customise them to help projects become secure and efficient. Extensive knowledge of cloud engineering and advanced industry knowledge is essential to keeping us on the cutting edge.<\/p><h2><\/h2><h2>You will<\/h2><ul><li>Work in tandem with our engineering teams to identify and implement the most optimal cloud-based solutions for clients, including those built on Amazon Connect and the AWS services that support it.<\/li><li>Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of project leads.<\/li><li>Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.<\/li><li>Support Amazon Connect engagements alongside CCaaS engineers \u2014 building Lambda integrations, CloudFormation templates, and the supporting AWS infrastructure that contact flows depend on.<\/li><li>Build data pipelines and QuickSight dashboards on top of Connect outputs (CTR feeds, Contact Lens, agent events) using Data Lake, Glue, and Athena to give clients meaningful visibility into CX performance.<\/li><li>Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.<\/li><li>Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.<\/li><li>Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.<\/li><\/ul><h2>You have<\/h2><ul><li>5&#43; years of experience architecting, designing, developing, and implementing solutions on AWS platforms.<\/li><li>Full-Stack Engineering skills, covering Node.js, React, .NET Core, SQL, NoSQL, Python, etc.<\/li><li>Strong working knowledge of the AWS platform (EC2, EKS, Lambda, S3, RDS, Aurora, AppSync, etc.)<\/li><li>Working knowledge of \u2014 or genuine interest in \u2014 Amazon Connect and the AWS services that support contact centre and CX delivery, including Lambda, Lex, Kinesis, Glue, Athena, and QuickSight.<\/li><li>Experience building data pipelines and analytics on AWS; contact centre data experience (e.g. CTR feeds into a Data Lake, Athena queries, QuickSight dashboards) is highly valued.<\/li><li>Working knowledge of web services, API, REST, and GraphQL.<\/li><li>Understanding of and experience with the five pillars of the AWS Well-Architected Framework.<\/li><li>Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.<\/li><li>Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data analysts, CCaaS engineers, and subject matter experts.<\/li><li>AWS Certification \u2014 Associate level required (Developer or Solutions Architect); Professional level (Solutions Architect or DevOps Engineer) preferred.<\/li><\/ul><h2><\/h2><h2>About Concentrix Catalyst<\/h2><p>We\u2019re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We\u2019re excited to announce that we\u2019re now operating under the new name of Concentrix Catalyst.<\/p><p><\/p><p>We\u2019ve been a part of Concentrix since 2017, helping our clients around the world create great customer and employee experiences. We\u2019ve made this change to our name to more clearly show the evolution of our services and how they complement and strengthen the overall strategic offering of Concentrix.<\/p><p><\/p><p>Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. 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D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Genel Nitelikler<\/strong><\/p>\\n<ul>\\n<li>Min &Ouml;nlisans mezunu,<\/li>\\n<li>Saha sat\u0131\u015f alan\u0131nda deneyim sahibi,<\/li>\\n<li>\u0130leti\u015fim ve ikna becerisi y&uuml;ksek,<\/li>\\n<li>M&uuml;\u015fteri odakl\u0131 ve ekip &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli,<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015f Tan\u0131m\u0131<\/strong><\/p>\\n<p>Sahada aktif kredi kart\u0131 sat\u0131\u015f\u0131 ger&ccedil;ekle\u015ftirecek &ccedil;al\u0131\u015fma arkada\u015flar\u0131 aramaktay\u0131z.<\/p>\",\"ats_external_id\":\"30512038\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T02:59:06.017+03:00\",\"created_at\":\"2026-05-08T11:44:40.760+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTI1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1967\",\"campaign_id\":\"315\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf  Who are we?  Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your role as a Customer Service Advisor<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<br \/>&bull; <strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to inquiries through phone, email, or chat.<br \/>&bull; <strong>Solving problems:<\/strong> Addressing customer issues or complaints to ensure satisfaction.<br \/>&bull; <strong>Building customer loyalty:<\/strong> Offering personalized solutions to strengthen customer trust and loyalty.<br \/>&bull; <strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to enhance our services and processes.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<p>&bull; <strong>Competitive salary with additional bonuses:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Language bonus for our multilingual Game-Changers.<\/p>\\n<\/li>\\n<li>\\n<p>Regularity bonus starting from the 12th month and performance-based incentives.<\/p>\\n<\/li>\\n<li>\\n<p>Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&bull; Outstanding benefits:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Comprehensive health insurance and pension plan after one year.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible working hours with the option for remote work after the initial training period.<\/p>\\n<\/li>\\n<li>\\n<p>Free access to our gym facilities.<\/p>\\n<\/li>\\n<li>\\n<p>Transport provided for a smooth and safe commute to work.<\/p>\\n<\/li>\\n<li>\\n<p>Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&bull; A dynamic workplace:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>The profile of our Game Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<p>&bull; <strong>Are fluent in English<\/strong>, both written and spoken. \ud83d\udde3\ufe0f<br \/>&bull; <strong>Have excellent communication skills<\/strong>, are organized, independent, and have a positive attitude. \ud83d\udca1<br \/>&bull; <strong>Are comfortable using digital tools<\/strong> and naturally curious about new technologies. \ud83d\udda5\ufe0f<br \/>&bull; <strong>Are excited by challenges<\/strong> and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Our recruitment process:<\/strong><\/p>\\n<p>&bull; <strong>Online assessments<\/strong> <strong>(1h):<\/strong> After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality. Helping us better understand your potential!<\/p>\\n<p>&bull; <strong>Phone interview:<\/strong> A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<p>&bull; <strong>In-person interview:<\/strong> A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ready to take the challenge?<\/strong> Join the Concentrix journey, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1066398100\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-27T01:59:07.129+02:00\",\"created_at\":\"2026-05-08T11:41:58.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1968\",\"campaign_id\":\"314\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1267661437\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-22T12:58:30.220+02:00\",\"created_at\":\"2026-05-08T11:33:19.005+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1969\",\"campaign_id\":\"313\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"\u00a1\u00danete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf  \u00bfQui\u00e9nes somos?    Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakech, F&egrave;s y Mekn&egrave;s.<\/p>\\n<\/li>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Horarios flexibles con la opci&oacute;n de teletrabajo despu&eacute;s de un per&iacute;odo de integraci&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3707293603\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.926+02:00\",\"created_at\":\"2026-05-08T11:25:50.558+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1970\",\"campaign_id\":\"312\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf    Wer sind wir?  Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/p>\\n<\/li>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2834941002\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.935+02:00\",\"created_at\":\"2026-05-08T11:18:17.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1971\",\"campaign_id\":\"311\",\"campaign_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7000 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4500 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"888854641\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-21T01:59:12.062+02:00\",\"created_at\":\"2026-05-08T11:02:14.478+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1972\",\"campaign_id\":\"310\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1090245528\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-27T01:59:07.120+02:00\",\"created_at\":\"2026-05-08T10:44:46.716+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1973\",\"campaign_id\":\"309\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\" Job Description Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!  Chi siamo?  Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>La tua missione come Consulente Clienti per la Vendita Telefonica<\/strong><\/p>\\n<p>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p>Promuovere prodotti o servizi dei nostri clienti : Identificare con precisione i bisogni del cliente e offrire soluzioni su misura.<\/p>\\n<\/li>\\n<li>\\n<p>Negoziare e fidelizzare : Trasformare ogni interazione in un&rsquo;opportunit&agrave;, concludere vendite e costruire relazioni durature.<\/p>\\n<\/li>\\n<li>\\n<p>Migliorare la performance del team : Condividere idee e contribuire al miglioramento continuo dei nostri processi.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<ul>\\n<li>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<\/li>\\n<\/ul>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Numerosi vantaggi aggiuntivi :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un ambiente di lavoro dinamico :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Test online (1h) : Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio telefonico : Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio in presenza a Marrakech : Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1715326782\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.255+02:00\",\"created_at\":\"2026-05-08T10:11:10.050+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1610\",\"campaign_id\":\"482\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729115\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (German-speaking) -remote- Fashion Industry MX02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative (German-speaking) -remote- MX02\",\"long_description\":\"<div>\\n<p>&nbsp;<strong>Fashion Support Consultant (German-speaking) -remote- MX02<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the power of a game - changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a&nbsp;<strong>Fashion Support Consultant&nbsp;in Barcelona (remote),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;fashion.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a&nbsp;<strong>Fashion Support Consultant<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users&rsquo; demands.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Log call details onto call management systems and provide response and resolution within SLA.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Maintain&nbsp;service and product knowledge and&nbsp;expertise&nbsp;associated with applications specific to individual customers.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Understand and&nbsp;comply with&nbsp;administrative duties&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are proficient or bilingual in&nbsp;German with an advanced level of English<\/p>\\n<\/div>\\n<div>\\n<p>- Have customer care skills<\/p>\\n<p>- Ability to listen to and understand the customers&rsquo; need&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>It will be a plus if you have:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Sales experience&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we encourage you to apply anyway.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week:&nbsp;Monday - Friday 9:00 -18:00h<\/p>\\n<\/div>\\n<div>\\n<p>- Salary: 19623,94 Salary gross\/year +1200 Bonus gross per year&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Bring-a-friend (referral) bonus opportunities&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Career development programs, specialized courses<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Deliver live and on-demand instructor-led training via a variety of modalities and technologies.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Update, translate &amp; localize training materials as directed.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Review feedback, identify and implement improvement.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maintain participant records (e.g., registration, test scores, evaluations, and attendance).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>hybrid role<\/strong> (Wed-Thu onsite) &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Working hours - Mon - Fr 10:00-19:00&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>1+ year in Customer Training, (virtual) education or L&amp;D environment.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Fluency in&nbsp;<strong>German and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience delivering ILT \/ Vilt learning programs.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and communication skills&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of adult learning principles, both inside and outside of traditional classroom environments.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Passion for training and educating people&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Direct work experience in a training capacity, including external training and internal curriculum development and execution.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Professional and confident public presence; experience commanding large audiences as a trainer and\/or speaker in both virtual and in-person settings.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li>\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Backship\u00a0Support\u00a0Agent\u00a0 in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0\u00a0\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Have experience in a comparable role\u00a0\u00a0<\/p><p>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week, permanent contract<\/p><p>- Schedule: rotative Monday - Saturday, from 09:00 - 18:00<br \/>- Salary 22,000euros gross\/year &#43; up to 2,400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p>R1728878\u00a0<\/p>\",\"ats_external_id\":\"R1728878\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1833.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-29T01:59:06.175+02:00\",\"created_at\":\"2026-05-07T18:05:08.290+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1728871\",\"campaign_type\":\"job_application\",\"job_title\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fraud Activity Agent\u00a0in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fraud Activity Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0<br \/>- Fraud Investigation &amp; Verification\u00a0\u00a0<\/p><p>- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \u00a0- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. \u00a0\u00a0<\/p><p>- Manage cases within defined pending periods, ensuring timely follow-up and resolution. \u00a0\u00a0<\/p><p>- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week, permanent contract<\/p><p>- \u00a0Rotative shifts between Monday - Saturday, 09:00 - 18:00 (<span> 2 full weekends off per month)<\/span><br \/>- Salary 22000 euros gross\/year &#43; up to 2400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We are looking for an experienced Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune with fluent German and English language who will work directly with customers, as a consultant and technical advisor.<\/p><\/div><div><div><div><div><div><div><div><div><div><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/p><\/li><li><p>Upgrade, update and maintain the SCCM hierarchy<\/p><\/li><li><p>Troubleshoot issues with infrastructure and clients<\/p><\/li><li><p>Tune and optimize for performance<\/p><\/li><li><p>Assist with reporting<\/p><\/li><li><p>Assist in setting up SCCM Co-Management with Intune\u00a0<\/p><\/li><li><p>Assist in planning, reviewing and troubleshooting Software Updates feature<\/p><\/li><li><p>Assist in planning, reviewing and troubleshooting Task Sequences<\/p><\/li><li><p>Provide training in all areas of SCCM to ensure customer goals are met<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience:<\/b><\/p><ul><li><p>Expert knowledge working as a depth expert and technology owner or consultant for SCCM<\/p><\/li><li><p>Ability to present to multiple levels of customer leadership.<\/p><\/li><li><p>Ability to act as a consultant and architect for multiple customers.<\/p><\/li><li><p>Broad knowledge across multiple scenarios:<\/p><\/li><li><p>Windows Desktop\/Server Management using SCCM<\/p><\/li><li><p>SQL Server, Active Directory, Certificates, IIS, DNS, Security<\/p><\/li><li><p>Package\/Application creation<\/p><\/li><li><p>Desktop OS Upgrades using different approaches<\/p><\/li><li><p>Intune and Co-Management experience<\/p><\/li><li><p>SSRS Reporting and\/or PowerBI experience<\/p><\/li><li><p>PowerShell scripting<\/p><\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><br \/><b>Technical Skills Requirements: <\/b><\/p><p>Microsoft Endpoint Configuration Manager MECM (aka SCCM)\/Intune:<br \/>Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:<\/p><p><b>Infrastructure:<\/b><\/p><ul><li><p>Design<\/p><\/li><li><p>Deployment<\/p><\/li><li><p>Upgrades<\/p><\/li><li><p>Maintenance, Health, Tuning<\/p><\/li><li><p>Troubleshooting<\/p><\/li><li><p>Windows Desktop Upgrades<\/p><\/li><li><p>Software Updates<\/p><\/li><li><p>Compliance<\/p><\/li><li><p>Software Distribution<\/p><\/li><li><p>Security<\/p><\/li><li><p>Intune<\/p><\/li><li><p>SQL Server<\/p><\/li><li><p>Report Development<\/p><\/li><li><p>Network Troubleshooting<\/p><\/li><\/ul><p><\/p><p><b>Related Skills:<\/b><\/p><ul><li><p>Active Directory<\/p><\/li><li><p>DNS\/Network<\/p><\/li><li><p>SQL Server<\/p><\/li><li><p>IIS<\/p><\/li><li><p>Certificates<\/p><\/li><\/ul><p><b>Tools: <\/b>SQL Profiler, PowerShell, Process Monitor<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1728739\",\"location\":\"Berlin, 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2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Desde Concentrix estamos en b\u00fasqueda de un preventa SAP que quiera ir m\u00e1s all\u00e1 de armar propuestas: alguien que entienda el negocio, detecte oportunidades y las convierta en soluciones reales. Vas a trabajar de cerca con clientes y equipo comercial, ayudando a dar forma a iniciativas. Si te interesa combinar estrategia, tecnolog\u00eda SAP y cierre de oportunidades, este rol es para vos.<\/p><p><\/p><p>Responsabilidades y tareas del Puesto:<br \/>- Evaluaci\u00f3n de requerimiento de los clientes<br \/>- Dise\u00f1ar soluciones SAP de acuerdo a requerimientos del cliente<br \/>- Presentaci\u00f3n de soluciones a clientes<br \/>- Armado de plan de trabajo<br \/>- Estimaci\u00f3n de esfuerzo de consultor\u00eda para las propuestas<br \/>- Evaluar soluciones propuestas con el equipo de Delivery<br \/>- Interacci\u00f3n directa con el equipo de ventas<br \/>- Creaci\u00f3n, modificaci\u00f3n y actualizaci\u00f3n de documentaci\u00f3n T\u00e9cnica<\/p><p><\/p><p>Requisitos y competencias:<\/p><p>- Trabajo on-site 2 veces por semana CABA (Excluyente)<br \/>- Conocimiento de S\/4 HANA - Excluyente<br \/>- Haber participado en proyectos de implementaci\u00f3n SAP - Excluyente<br \/>- Poseer excelentes capacidades de comunicaci\u00f3n con equipo interno y con clientes - Excluyente<br \/>- Haber trabajado en posiciones similares \/ preventas - 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Medica - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Boulogne Billancourt \",\"street\":null,\"address\":null,\"city\":\"Boulogne-Billancourt\",\"state\":\"\u00cele-de-France\",\"postal_code\":\"92100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 2 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Tickets restaurants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un interessement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des possibilit&eacute;s d'&eacute;volution interne<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"98915281\",\"location\":\"Boulogne-Billancourt, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-31T01:59:10.449+02:00\",\"created_at\":\"2026-05-07T17:44:15.644+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1975\",\"campaign_id\":\"300\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Chalon - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Chalon sur Sa\u00f4ne\",\"street\":null,\"address\":null,\"city\":\"Chalon-sur-Sa\u00f4ne\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 60%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3991356419\",\"location\":\"Chalon-sur-Sa\u00f4ne, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:04.972+02:00\",\"created_at\":\"2026-05-07T17:36:19.073+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1976\",\"campaign_id\":\"299\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Tourcoing- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Tourcoing\",\"street\":null,\"address\":null,\"city\":\"Tourcoing\",\"state\":\"Hauts-de-France\",\"postal_code\":\"59200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prime de participation en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 75%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4062778958\",\"location\":\"Tourcoing, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-01T01:59:08.796+02:00\",\"created_at\":\"2026-05-07T17:31:42.767+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1977\",\"campaign_id\":\"298\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Compi\u00e8gne - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Compi\u00e8gne\",\"street\":null,\"address\":null,\"city\":\"Compi\u00e8gne\",\"state\":\"Hauts-de-France\",\"postal_code\":\"60200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Ost&eacute;opathe mis &agrave; disposition<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de sport et salle \\\"zen\\\"<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une Ambiance de travail agr&eacute;able<\/li>\\n<li class=\\\"tw-inline-flex\\\">De nombreuses opportunit&eacute;s d'&eacute;volutions<\/li>\\n<li class=\\\"tw-inline-flex\\\">L'acquisition de nouvelles comp&eacute;tences professionnelles<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"329076151\",\"location\":\"Vitr\u00e9, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-01T01:59:08.780+02:00\",\"created_at\":\"2026-05-07T17:23:06.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1979\",\"campaign_id\":\"296\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Montceau - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Montceau-Les-Mines\",\"street\":null,\"address\":null,\"city\":\"Montceau-les-Mines\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71300\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2592383812\",\"location\":\"Montceau-les-Mines, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T01:59:12.788+02:00\",\"created_at\":\"2026-05-07T17:18:19.818+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1980\",\"campaign_id\":\"295\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Villers - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Villers-Cotter\u00eats\",\"street\":null,\"address\":null,\"city\":\"Villers-Cotter\u00eats\",\"state\":\"Hauts-de-France\",\"postal_code\":\"02600\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">RTT annuel<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Titres restaurant ou RIE<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de pause &eacute;quip&eacute;e: table de tennis de table, Babyfoot, rameur...<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"109559679\",\"location\":\"Villers-Cotter\u00eats, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T01:59:10.709+02:00\",\"created_at\":\"2026-05-07T17:11:38.857+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1981\",\"campaign_id\":\"294\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Metz- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Metz\",\"street\":null,\"address\":null,\"city\":\"Metz\",\"state\":\"Grand Est\",\"postal_code\":\"\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3857744200\",\"location\":\"Gray, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.062+02:00\",\"created_at\":\"2026-05-07T17:01:37.388+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1983\",\"campaign_id\":\"292\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Fontenay - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Fontenay\",\"street\":null,\"address\":null,\"city\":\"Fontenay-le-Comte\",\"state\":\"Pays de la Loire\",\"postal_code\":\"85200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? 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Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Site Reliability Engineer (SRE) \u2013 Observability &amp; Dynatrace \u2013 Remote Mexico<\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>. The intelligent transformation partner. <b>Solution-focused. Tech-powered. Intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><br \/>We are seeking a <b>Site Reliability Engineer (SRE)<\/b> with deep expertise in <b>Dynatrace and enterprise observability<\/b> to help mature and scale our monitoring capabilities across the environment. This role partners closely with engineering, infrastructure, and leadership teams to translate business and technical requirements into reliable, actionable observability solutions. The SRE will play a key role in <b>platform ownership, dashboard development for executive visibility, infrastructure\u2011as\u2011code enablement, and consolidation of legacy monitoring tools<\/b>.<\/p><p><\/p><p>This position sits at the intersection of <b>reliability engineering, monitoring strategy, and business outcomes<\/b>.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><\/p><p><b>Observability &amp; Platform Engineering<\/b><\/p><ul><li>Own and manage the <b>Dynatrace observability platform<\/b>, including configuration, governance, and ongoing optimization.<\/li><li>Design and implement <b>end\u2011to\u2011end monitoring and observability<\/b> across applications, infrastructure, cloud services, and platforms.<\/li><li>Expand coverage through best\u2011practice instrumentation, alerting, and service-level indicators (SLIs\/SLOs).<\/li><li>Support the <b>consolidation and rationalization of disparate monitoring tools<\/b>, reducing tool sprawl and improving operational clarity.<\/li><\/ul><p><\/p><p><b>Dashboards &amp; Executive Reporting<\/b><\/p><ul><li>Translate <b>business and leadership requirements<\/b> into meaningful dashboards and views for <b>executive review and decision\u2011making<\/b>.<\/li><li>Build role\u2011based dashboards that serve engineering, operations, and leadership audiences.<\/li><li>Ensure observability data is actionable, reliable, and aligned to service health, availability, and business impact.<\/li><\/ul><p><\/p><p><b>Infrastructure as Code &amp; Cloud<\/b><\/p><ul><li>Develop and manage <b>Dynatrace configurations using Terraform<\/b> and infrastructure\u2011as\u2011code best practices.<\/li><li>Support deployments and integration within <b>Azure environments<\/b>.<\/li><li>Partner with engineering and platform teams to embed observability into CI\/CD pipelines and cloud-native architectures.<\/li><\/ul><p><\/p><p><b>Reliability &amp; SRE Practices<\/b><\/p><ul><li>Apply <b>Site Reliability Engineering principles<\/b> to improve system availability, performance, and resilience.<\/li><li>Support incident response, post\u2011incident reviews, and continuous improvement efforts using observability insights.<\/li><li>Help define and mature reliability standards, alerting strategies, and operational best practices.<\/li><\/ul><p><\/p><p><b>Stakeholder Partnership<\/b><\/p><ul><li>Serve as a <b>central intake point for monitoring and observability requests<\/b> from leadership and technology teams.<\/li><li>Collaborate closely with infrastructure, application, and security teams to align monitoring strategies with enterprise priorities.<\/li><li>Act as a subject\u2011matter expert and trusted advisor on observability and platform reliability.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Strong hands\u2011on experience with <b>Dynatrace<\/b>, including configuration, dashboards, alerts, and platform management.<\/li><li>Experience translating <b>business requirements into technical monitoring 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Development <\/strong><strong>Representative in Malaga (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a&nbsp;<strong>Sales Development Representative&nbsp;<\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise&nbsp;<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies&nbsp;<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies&nbsp;<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers&nbsp;<br \/>- Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;&nbsp;<\/p>\\n<p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong>&nbsp;<\/p>\\n<p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain&nbsp;<br \/>- Salary 25,000 euros gross per year +&nbsp; 4,800 euros gross per year in bonus + Private Medical Insurance&nbsp;<br \/>- Relocation support* &nbsp;<br \/>- Full paid training for the company and the products you will be working on &nbsp;<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area &nbsp;<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more&nbsp;&nbsp; &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>R1728844<\/p>\",\"ats_external_id\":\"R1728844\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":\"2250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-26T09:25:09.656+02:00\",\"created_at\":\"2026-05-07T16:04:40.269+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor \/ Quality Auditor for NIKE with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<br \/>Your daily activity will be divided into two parts:<\/p>\\n<ul>\\n<li>Customer Interaction in English<\/li>\\n<li>Quality Audit in Czech<\/li>\\n<\/ul>\\n<p><strong>What you'll do as a Customer Advisor\/Quality Auditor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a B2 level \u043ef Czech and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>Salaire de base tr&egrave;s attractif<\/p>\\n<p>Prime de performance concurrentiel<\/p>\\n<p>Indemnit&eacute;s repas<\/p>\\n<p>Indemnit&eacute;s sur les shifts de nuit<\/p>\\n<p>Du lundi au dimanche (2 jours de repos dans la semaine)<\/p>\\n<p>Horaires sur plusieur cr&eacute;neaux, le plus tard allant jusqu&rsquo;&agrave; 02hr du matin.<\/p>\\n<p>Assurance maladie prise en charge par la soci&eacute;t&eacute;<\/p>\\n<p>Transport mis &agrave; disposition, pour venir au travail et pour retourner chez vous.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1708493\",\"location\":\"Ebene Cyber City, Mauritius\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-26T07:53:01.335+02:00\",\"created_at\":\"2026-05-07T09:52:06.548+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"999\",\"campaign_id\":\"18396\",\"campaign_title\":\"Sr. Team Leader, Operations R1728129\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Team Leader\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1728129\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"3200\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-05-30T00:04:17.202+08:00\",\"created_at\":\"2026-05-07T02:04:31.719+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Senior-Team-Leader_R1728129\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"denisse.venegas@concentrix.com\"},\"first_name\":\"Venegas Torres, Denisse Violeta\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374231\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Senior-Team-Leader_R1728129\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Senior-Team-Leader_R1728129\/apply\",\"job_requisition_id\":\"R1728129\"}],\"organizations\":[{\"wid\":\"2a27a02509f31029e44538c8428e0000\",\"descriptor\":\"W0ZXCF Temu_PE Temu\",\"reference_id\":\"W0ZXCF\",\"custom_reference_id\":\"W0ZXCF\",\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101fccff813ba8e50000\",\"descriptor\":\"16119 - Pinduoduo - WHDYN86\",\"reference_id\":\"WHDYN86\",\"custom_reference_id\":\"WHDYN86\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leslye.avila@concentrix.com\"},\"first_name\":\"Leslye Avila Salinas (102599603)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728129\",\"wid\":\"cc033325a6a31005a5de23c05ab80000\",\"descriptor\":\"Senior Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1000\",\"campaign_id\":\"18379\",\"campaign_title\":\"Software Business Analyst I (TCF) R1727973\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP PS\/IM Sr - On Demand - Unilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><span>Nos encontramos en la b\u00fasqueda de un\/a <b>Consultor\/a SAP PS para trabajar bajo modalidad On-Demand<\/b>, brindando soporte funcional y atenci\u00f3n de tickets seg\u00fan demanda del servicio.<\/span><\/p><p><\/p><p><b><span>Responsabilidades:<\/span><\/b><\/p><ul><li><span>Atenci\u00f3n, an\u00e1lisis y resoluci\u00f3n de tickets vinculados a SAP PS.<\/span><\/li><li><span>Soporte correctivo y evolutivo sobre procesos de Project System.<\/span><\/li><li><span>Identificaci\u00f3n y resoluci\u00f3n de incidencias funcionales.<\/span><\/li><li><span>Interacci\u00f3n con usuarios clave y equipos 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980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development 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Floridsdorfer Hauptstra\u00dfe 1-7\",\"city\":\"Vienna\",\"state\":\"Vienna\",\"postal_code\":\"1210\",\"region\":null,\"country\":\"Austria\",\"short_description\":\"\",\"long_description\":\"<p><b>Power your game-changing career<\/b><\/p><p><\/p><p><b>Du suchst einen Job, der zu dir und deinem Leben passt?<\/b> Dann ist diese Stelle genau das Richtige f\u00fcr dich.<br \/>\u00a0<\/p><p>In dieser Position als\u00a0<b>Kundenbetreuer (m\/w\/d) f\u00fcr einen Automobilhersteller<\/b> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per Mail.<br \/>\u00a0<\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Zum n\u00e4chstm\u00f6glichen Zeitpunkt | Vollzeit | Hybrid | Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00 | Deutsch | Inbound &amp; Outbound | 2.059,41\u20ac brutto\/Monat | unbefristet<br \/>\u00a0<\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt! <\/b>Dann sind wir jetzt dran - lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<br \/>\u00a0<\/p><p><b>Deine Aufgaben<\/b><br \/>\u00a0<\/p><div><p>Als<b>\u00a0<\/b>Kundenberater (m\/w\/d) f\u00fcr einen Automobilhersteller in unserem Team wirst du:<\/p><ul><li><p><b>Kundenanfragen und -w\u00fcnsche bearbeiten<\/b>\u00a0und je nach Bedarf und Situation darauf reagieren.<\/p><\/li><li><p>\u00dcber unterschiedliche Kan\u00e4le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <b>optimales Kundenerlebnis\u00a0<\/b>zu gew\u00e4hrleisten.<\/p><\/li><li><p>Sobald der Kunde gl\u00fccklich ist, die Kommunikation\u00a0<b>in der Kundendatenbank dokumentieren<\/b>.<br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Dein Profil<\/b><br \/>\u00a0<\/p><div><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Deutschkenntnisse<\/b>\u00a0in Wort und Schrift mitbringst.<\/p><\/li><li><p>Ein\u00a0<b>Kommunikationstalent<\/b>\u00a0mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/p><\/li><li><p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<b>\u00a0abdecken<\/b>\u00a0kannst.<\/p><\/li><li><p><b>Sicher<\/b>\u00a0im Umgang\u00a0<b>mit dem PC<\/b>\u00a0bist.<\/p><\/li><li><p>Wohnhaft in\u00a0<b>\u00d6sterreich\u00a0<\/b>bist.<br \/>\u00a0<\/p><\/li><\/ul><p>Idealerweise hast du:<\/p><ul><li><p><b>Bereits Erfahrung im Kundenservice.<\/b><br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/b> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten\u00a0 -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<br \/>\u00a0<\/p><p><b>Unsere Benefits<\/b><br \/>\u00a0<\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b><\/p><\/li><li><p>Wir bieten dir ein <b>hybrides Arbeitsmodell<\/b>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p><\/li><li><p>Starte in\u00a0<b>Vollzeit\u00a0<\/b>(40 Std.\/Woche) bei uns durch!<\/p><\/li><li><p>Du bekommst ein monatliches Festgehalt von<b> 2.059,41\u20ac.<\/b><\/p><\/li><li><p>Mit\u00a0<b>25 Urlaubstagen <\/b>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/p><\/li><li><p>Du startest mit einem<b>\u00a0intensivem (Vollzeit-)Training,<\/b>\u00a0das von zertifizierten Trainern durchgef\u00fchrt wird.<\/p><\/li><li><p><b>Du brauchst keinerlei Vorerfahrung<\/b>.\u00a0Wir stellen dir von Anfang an\u00a0einen Mentor zur Seite, der dich unterst\u00fctzt.<\/p><\/li><li><p>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige\u00a0<b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/p><\/li><li><p>Erhalte eine\u00a0<b>attraktive Pr\u00e4mie von 200\u20ac <\/b>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p><\/li><li><p>Eine Vielzahl an\u00a0<b>Mitarbeiter-Rabatten<\/b>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/p><\/li><li><p>Wir legen viel Wert auf interne\u00a0<b>Weiterbildungs- und Karrierem\u00f6glichkeiten <\/b>und das sogar weltweit.<\/p><\/li><li><p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Du willst mit uns durchstarten?<\/b><br \/>\u00a0<\/p><p>Wir sind ein global f\u00fchrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst\u00fctzen bekannte Marken \u2013 genau die, die du t\u00e4glich nutzt \u2013 dabei, ihr Gesch\u00e4ft mit Technologie und integrierten L\u00f6sungen zu verbessern, in \u00fcber 70 L\u00e4ndern.<br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen.\u00a0<b>Bewirb dich noch heute<\/b>\u00a0\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<br \/>\u00a0<\/p><p><b>Du hast noch Fragen?<\/b><br \/>\u00a0<\/p><p><span>Unser virtueller Assistent &#34;Dot&#34; steht dir per WhatsApp unter der Nummer &#43;43 699 1 275 2572 oder \u00fcber den Facebook-Messenger rund um die Uhr zur Verf\u00fcgung und hilft dir gerne weiter.<\/span><br \/><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra\u00dfe 1<br \/>1210 Wien<\/p><p>Internes Stellenk\u00fcrzel: <span>R1635879<\/span><br \/>\u00a0<\/p><div><p><b>Concentrix\u00a0setzt sich f\u00fcr Chancengleichheit ein<\/b>\u00a0<\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><br \/><i>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/i><br \/>\u00a0<\/p><p><b>Arbeitserlaubnis<\/b><br \/>\u00a0<\/p><p>Gem\u00e4\u00df \u00f6sterreichischem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in \u00d6sterreich verf\u00fcgen.<\/p><\/div><p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1635879\",\"location\":\"Vienna, Vienna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:06:06.530+08:00\",\"created_at\":\"2026-05-06T22:05:21.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzIxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUT-Vienna---Floridsdorfer-Hauptstrae-1-7\/Kundenberater--m-w-d--fr-einen-Automobilhersteller-mit-4-Tagen-Homeoffice_R1635879\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0b6a2def7f30000\",\"descriptor\":\"Concentrix Austria GmbH\",\"reference_id\":\"WAT01\",\"organization_reference_id\":\"WAT01\"},\"location\":{\"city\":\"Vienna\",\"state\":\"Vienna\",\"country\":{\"wid\":\"d004c0d1a6c84511ab048669fcdf9fd7\",\"iso2\":\"AT\",\"iso3\":\"AUT\",\"descriptor\":\"Austria\",\"iso_numeric\":\"40\"},\"postal_code\":\"1210\",\"primary_location\":{\"id\":\"AT-VIE-FLORI-01\",\"wid\":\"abb4c0410095101d479bb48f94700000\",\"descriptor\":\"AUT Vienna - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\n\\nThe Consultant is a key owner of analytic projects that have a direct impact on improving the business. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Consultant partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Consultant is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><p>The Consultant, Global Analytic Insights will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.<br \/><br \/><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<br \/>\u00a0<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<br \/>\u00a0<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<br \/>\u00a0<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<br \/>\u00a0<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<br \/>\u00a0<\/li><\/ul><p><b>AI Skills:<\/b><\/p><ul><li>Prompt Engineering: Ability to craft clear, structured prompts that produce accurate and actionable outputs from AI models. This includes writing multi-step instructions, using context-setting techniques, and iterating on prompts to improve quality of results for analytical tasks (e.g. summarizing call data, generating SQL, drafting reports).<\/li><li>AI-Augmented Analysis: Demonstrated ability to integrate AI tools into day-to-day analytical workflows - including using AI to accelerate data interpretation, identify trends, generate hypotheses, and produce first-draft insights that are then validated and refined by the Consultant.<\/li><li>Critical Evaluation of AI Outputs: Ability to review, fact-check, and appropriately challenge AI-generated content. Understands AI limitations (hallucination, bias, context gaps) and applies sound judgment before using outputs in client deliverables or business decisions.<\/li><li>Agentic AI Workflow Design: Ability to design multi-step AI-assisted workflows where AI handles repetitive or high-volume tasks (e.g. data extraction, initial scoring, summarization) while the Consultant focuses on judgment-intensive interpretation and client-facing outputs.<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Demonstrated ability to leverage AI tools (e.g. Claude, Copilot) to accelerate analytical work, with the judgment to validate outputs and apply them responsibly in a client-facing environment.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Consultant is a key owner of analytic projects that have a direct impact on improving the business. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Consultant partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Consultant is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><p>The Consultant, Global Analytic Insights will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.<br \/><br \/><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<br \/>\u00a0<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<br \/>\u00a0<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<br \/>\u00a0<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<br \/>\u00a0<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<br \/>\u00a0<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<br \/>\u00a0<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<br \/>\u00a0<\/li><\/ul><p><b>AI Skills:<\/b><\/p><ul><li>Prompt Engineering: Ability to craft clear, structured prompts that produce accurate and actionable outputs from AI models. This includes writing multi-step instructions, using context-setting techniques, and iterating on prompts to improve quality of results for analytical tasks (e.g. summarizing call data, generating SQL, drafting reports).<\/li><li>AI-Augmented Analysis: Demonstrated ability to integrate AI tools into day-to-day analytical workflows - including using AI to accelerate data interpretation, identify trends, generate hypotheses, and produce first-draft insights that are then validated and refined by the Consultant.<\/li><li>Critical Evaluation of AI Outputs: Ability to review, fact-check, and appropriately challenge AI-generated content. Understands AI limitations (hallucination, bias, context gaps) and applies sound judgment before using outputs in client deliverables or business decisions.<\/li><li>Agentic AI Workflow Design: Ability to design multi-step AI-assisted workflows where AI handles repetitive or high-volume tasks (e.g. data extraction, initial scoring, summarization) while the Consultant focuses on judgment-intensive interpretation and client-facing outputs.<br \/>\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><p><b>Required:<\/b><\/p><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Demonstrated ability to leverage AI tools (e.g. Claude, Copilot) to accelerate analytical work, with the judgment to validate outputs and apply them responsibly in a client-facing environment.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. 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Du bringst neue Impulse, identifizierst relevante Zielgruppen und tr\u00e4gst aktiv zur Weiterentwicklung der Sales-Pipeline bei.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start\u202fzum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><span><span>\u00a0<\/span>| in Vollzeit | unbefristet | 100% Homeoffice oder flexibel an einem unserer Standorte in Deutschland | flexible Arbeitszeiten<span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>Sprachen: Deutsch (C2) und Englisch (C1)<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeitenden Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>Work\u201c sind der Beweis daf\u00fcr.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><h2><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Als\u00a0<\/span><\/span><span><span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span>\u00a0<\/span><\/span><span><span>in unserem Team wirst du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Strategien zur nachhaltigen Lead-Generierung \u2013 datenbasiert und zielgerichtet \u2013 entwickeln und steuern<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>potenzielle<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><span><span>\u00a0<\/span>identifizieren und erste Kontaktaufnahmen \u00fcber E-Mail, LinkedIn, Events und weitere Kan\u00e4le initiieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>die Lead-Datenbank analysieren und pflegen sowie die<span>\u00a0<\/span><\/span><span>Conversion<\/span><span><span>\u00a0<\/span>Rates kontinuierlich optimieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>eng mit Sales, Marketing und weiteren Teams zusammenarbeiten, um Prozesse zu verbessern und Synergien optimal zu nutzen<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Markt- und Wettbewerbsanalysen durchf\u00fchren und deine Erkenntnisse strukturiert aufbereiten<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><h2><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><span><span>Einen erfolgreichen Abschluss in BWL, VWL oder einen vergleichbaren wirtschaftsnahen Hintergrund mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mindestens 3 Jahre<\/span><span><span>\u00a0<\/span>Berufserfahrung in den Bereichen Lead Generierung, Marktanalyse und Business Development gesammelt hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>S<\/span><span>trategisch<span>\u00a0<\/span><\/span><span>denkst<\/span><span>, analytisch vorgehst und sicher mit CRM-Systemen arbeitest<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>F<\/span><span>undierte Erfahrung mit Salesforce und<span>\u00a0<\/span><\/span><span>Salesloft<\/span><span><span>\u00a0<\/span><\/span><span>mitbringst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><span>professionelles Auftreten sowie exzellente Kommunikationsf\u00e4higkeiten besitzt<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dc<\/span><span>ber sehr gute Deutschkenntnisse auf C2-Niveau und gute Englischkenntnisse auf C1-Niveau verf\u00fcgst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>E<\/span><span>igenst\u00e4ndiges Arbeiten gewohnt<span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span>und Freude an der Zusammenarbeit im Team hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><h2><b><span>Unsere Benefits<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>unbefristeten Arbeitsvertrag<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>setzen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir bieten dir einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>100% Homeoffice-Arbeitsplatz<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>oder du arbeitest flexibel von einem unserer Standorte in Deutschland<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>ist f\u00fcr uns selbstverst\u00e4ndlich.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von 600\u20ac<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine Vielzahl an<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Mitarbeiter-Rabatten<\/span><\/b><span><span>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine<span>\u00a0<\/span><\/span><\/span><b><span>fachliche und pers\u00f6nliche Entwicklung<\/span><\/b><span><span><span>\u00a0<\/span>ist uns wichtig \u2013 erhalte \u00fcber uns<span>\u00a0<\/span><\/span><\/span><b><span>kostenlosen Zugang zu LinkedIn Learning.<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir legen viel Wert auf interne<\/span><\/span><b><span><span>\u00a0<\/span>Karrierem\u00f6glichkeiten<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>und das sogar weltweit.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Du-und-Du<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><\/div><div><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Personen ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>#<\/span><span>WAH<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1728250\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T18:05:54.375+08:00\",\"created_at\":\"2026-05-06T18:05:59.052+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales Operations\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2565\",\"descriptor\":\"Specialist, Sales Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371393\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"job_requisition_id\":\"R1728250\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katharina.schulz@concentrix.com\"},\"first_name\":\"Katharina Schulz (102576259)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1728250\",\"wid\":\"2f49f16c3d9d10058db10bbcde0a0000\",\"descriptor\":\"Sales Development Representative (m\/w\/d) - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1986\",\"campaign_id\":\"270\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"870782670\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-30T01:59:09.127+02:00\",\"created_at\":\"2026-05-06T16:31:17.809+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1987\",\"campaign_id\":\"269\",\"campaign_title\":\"Conseiller Client - T\u00e9l\u00e9vente - Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)-  Cotonou -T\u00e9l\u00e9vente - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of Hungarian and Romanian, and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Full time 39 hours\/week permanent contract, Monday to Friday from 7:30 to 16:30<\/p><p>- Salary: 19.623\u00a0euros gross\/year up to 4.000 euros gross\/year bonus\u00a0<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre mission en tant que Conseiller Client :<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client , vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 13h &agrave; 1h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques client, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ce que nous vous offrons<\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<p>&nbsp;<\/p>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de performance mensuelle<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; 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D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1903068593\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T02:59:05.981+03:00\",\"created_at\":\"2026-05-06T15:20:10.596+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1989\",\"campaign_id\":\"258\",\"campaign_title\":\"R1674398 Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 14h &agrave; 2h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>R&eacute;solvant efficacement les probl&egrave;mes techniques : analyse des besoins clients, identification des solutions adapt&eacute;es, et accompagnement dans la r&eacute;solution.<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 14h &agrave; 2h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Processus de recrutement<\/strong><\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t &agrave; relever le d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2979972387\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-24T01:59:06.904+02:00\",\"created_at\":\"2026-05-06T15:17:35.488+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1990\",\"campaign_id\":\"257\",\"campaign_title\":\"R1674395 Conseiller Client (F\/H) - Service client - AGADIR - Allemand \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor (M\/F) \u2013 Customer Service \u2013 Agadir \u2013 German \/ English\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Who are we?<\/strong><\/h3>\\n<p>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/p>\\n<h3><strong>Your role as a Customer Service Advisor<\/strong><\/h3>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<\/p>\\n<ul>\\n<li>\\n<p><strong>Meeting customer needs<\/strong>: Delivering high-quality service by responding to inquiries through phone, email, or chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Solving problems<\/strong>: Addressing customer issues or complaints to ensure satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Building customer loyalty<\/strong>: Offering personalized solutions to strengthen customer trust and loyalty.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contributing to continuous improvement<\/strong>: Sharing customer feedback to enhance our services and processes.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<ul>\\n<li>\\n<p><strong>Competitive salary with additional bonuses<\/strong>:<br \/>&bull; Language bonus for our multilingual Game-Changers.<br \/>&bull; Regularity bonus starting from the 12th month and performance-based incentives.<br \/>&bull; Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Outstanding benefits<\/strong>:<br \/>&bull; Comprehensive health insurance and pension plan after one year.<br \/>&bull; Flexible working hours with the option for remote work after the initial training period.<br \/>&bull; Free access to our gym facilities.<br \/>&bull; Transport provided for a smooth and safe commute to work.<br \/>&bull; Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>A dynamic workplace<\/strong>:<br \/>&bull; Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>The profile of our Game Changers<\/strong><\/h3>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<ul>\\n<li>\\n<p>Are <strong>fluent in both German and English<\/strong>, written and spoken. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills, are organized, independent, and have a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable using digital tools and naturally curious about new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Are excited by challenges and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Our recruitment process:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p><strong>Online assessments (1h)<\/strong>: After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality&mdash;helping us better understand your potential!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Phone interview<\/strong>: A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>In-person interview<\/strong>: A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Ready to take the challenge?<\/strong><\/h3>\\n<p>Join the Concentrix journey in <strong>Agadir<\/strong>, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"573039565\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-01T01:59:08.746+02:00\",\"created_at\":\"2026-05-06T15:12:24.851+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1991\",\"campaign_id\":\"256\",\"campaign_title\":\"R1674393 Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Une exp&eacute;rience confirm&eacute;e en t&eacute;l&eacute;vente<\/strong> dans le secteur des Fournisseurs d&rsquo;Acc&egrave;s &agrave; Internet (<strong>FAI<\/strong>) est exig&eacute;e, avec un minimum d&rsquo;un an<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"2872970558\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T18:04:49.218+02:00\",\"created_at\":\"2026-05-06T15:08:52.754+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1992\",\"campaign_id\":\"255\",\"campaign_title\":\"R1674391 Conseiller Client (F\/H) - Service client - Agadir - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti (M\/F) \u2013 Servizio Clienti \u2013 Agadir \u2013 Italiano\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Chi siamo?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &egrave; un&rsquo;azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell&rsquo;esperienza cliente e nell&rsquo;ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l&rsquo;eccellenza in un ambiente inclusivo, collaborativo e innovativo.<br \/>La tua missione come Consulente Clienti per la Vendita Telefonica<\/p>\\n<p><br \/>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p><strong>Rispondere alle richieste dei clienti<\/strong>: Garantire un&rsquo;assistenza di qualit&agrave; tramite telefono, email e chat nel rispetto degli standard di servizio.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Gestire reclami e segnalazioni<\/strong>: Identificare le problematiche e fornire soluzioni adeguate per assicurare la soddisfazione del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizzare la clientela<\/strong>: Offrire risposte personalizzate e un supporto efficace per consolidare il rapporto con il cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuire alle performance del servizio<\/strong>: Condividere insight e feedback per migliorare continuamente la qualit&agrave; operativa.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p><br \/>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Numerosi vantaggi aggiuntivi :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Un ambiente di lavoro dinamico :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Test online (1h) :<\/strong> Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio telefonico : <\/strong>Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio in presenza :<\/strong> Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano!<\/strong> \ud83d\ude80<\/p>\",\"ats_external_id\":\"926748933\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.219+02:00\",\"created_at\":\"2026-05-06T15:02:47.846+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1993\",\"campaign_id\":\"254\",\"campaign_title\":\"R1674388 \\tConseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1-Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2-&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3-Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1128012524\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.269+02:00\",\"created_at\":\"2026-05-06T14:58:22.872+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"404\",\"campaign_id\":\"262\",\"campaign_title\":\"ING\/ Italian\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent Servicii Clien\u021bi cu Italian\u0103 - Chat- Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Reimagineaz\u0103-\u021bi cariera<\/strong>&nbsp;<\/p>\\n<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.<\/p>\\n<p>Suntem &icirc;n c\u0103utare de <strong>Agent Servicii Clienti cu Italiana - suport via chat- Iasi<\/strong><strong>,<\/strong> care s\u0103 se al\u0103ture echipei noastre de \\\"game-changers\\\", \u0219i care s\u0103 interac\u021bioneze cu m\u0103rci de top, din domenii precum tech, finan\u021be, c\u0103l\u0103torii, mod\u0103, s\u0103n\u0103tate.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103<\/strong>&nbsp;<\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportul continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><br \/><strong>Ce vei face in acest rol<\/strong><\/p>\\n<ul>\\n<li>Vei oferi asisten\u021b\u0103 pentru conturi curente, carduri, servicii bancare \u0219i solicit\u0103ri generale de informa\u021bii;<\/li>\\n<li>Vei sprijini tranzac\u021biile bancare &icirc;n conformitate cu procedurile \u0219i reglement\u0103rile;<\/li>\\n<li>Vei gestioneza cererile clien\u021bilor folosind ca si canal de comunicare chat-ul;<\/li>\\n<li>Vei asigura un nivel ridicat de experien\u021b\u0103 pentru client, cu profesionalism \u0219i acurate\u021be.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Abilit\u0103\u021bile tale<\/strong>&nbsp;<\/p>\\n<p>Ne vom potrivi dac\u0103 tu:&nbsp;<\/p>\\n<ul>\\n<li style=\\\"text-align: left;\\\">Cunosti limba <strong>Italiana la nivel avansat<\/strong> (atat scris cat si vorbit)<\/li>\\n<li style=\\\"text-align: left;\\\">Esti o persoan\u0103 orientat\u0103 c\u0103tre client, de &icirc;ncredere \u0219i comunicativ\u0103;<\/li>\\n<li style=\\\"text-align: left;\\\">Detii diplom\u0103 de <strong>liceu <\/strong>(Minimum);<\/li>\\n<li style=\\\"text-align: left;\\\">Ai cuno\u0219tin\u021be bune de operare<strong> PC,<\/strong> Windows \u0219i Microsoft Office;<\/li>\\n<li style=\\\"text-align: left;\\\">Esti interesat de sectorul bancar \u0219i\/ sau financiar;<\/li>\\n<li style=\\\"text-align: left;\\\">Ai disponibilitate de a lucra de la <strong>biroul nostru din Ia\u0219i <\/strong>(Cl\u0103direa Moldova Center)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat<\/strong><\/p>\\n<p>Beneficii:&nbsp;<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;<\/li>\\n<li>Bonus de persorman\u021b\u0103&nbsp;<\/li>\\n<li>Ai posibilitatea sa alegi dintr-o serie de beneficii flexibile de pe platforma My Benefit&nbsp;<\/li>\\n<li>Abonament medical\u202f&nbsp;<\/li>\\n<li>Bonus de recomandare a unui prieten&nbsp;<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong>&nbsp;<\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibilitate<\/strong>&nbsp;<\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.&nbsp;<\/p>\",\"ats_external_id\":\"1097253807\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T18:00:17.429+03:00\",\"created_at\":\"2026-05-06T14:40:54.315+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1994\",\"campaign_id\":\"253\",\"campaign_title\":\"R1674378 Conseiller Client (F\/H) - Service client - Agadir - Espagnol\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor\/a de Atenci\u00f3n al Cliente (H\/M) \u2013 Servicio al Cliente \u2013 Agadir \u2013 Espa\u00f1ol\/Franc\u00e9s\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>&iexcl;&Uacute;nete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf<\/strong><\/p>\\n<p><strong>&iquest;Qui&eacute;nes somos?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix es una empresa internacional presente en m&aacute;s de 70 pa&iacute;ses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci&oacute;n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol y el franc&eacute;s<\/strong> <strong>, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3561631538\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.063+02:00\",\"created_at\":\"2026-05-06T14:26:13.149+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1995\",\"campaign_id\":\"252\",\"campaign_title\":\"R1674373 Conseiller Client (F\/H) - Service client - Agadir - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/) \u2013 Kundenservice \u2013 Agadir \u2013 Deutsch\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/p>\\n<p>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2689279195\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T10:34:27.885+02:00\",\"created_at\":\"2026-05-06T14:10:37.357+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1996\",\"campaign_id\":\"248\",\"campaign_title\":\"R1674366 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ont un bon niveau en anglais<\/strong>, &agrave; l&rsquo;oral comme &agrave; l&rsquo;&eacute;crit, permettant de comprendre et traiter des demandes en contexte professionnel. \ud83c\uddec\ud83c\udde7<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"478302904\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T17:14:23.975+02:00\",\"created_at\":\"2026-05-06T13:47:12.133+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1997\",\"campaign_id\":\"247\",\"campaign_title\":\"R1674336 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\u00a0\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. 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Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4600 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for a Renta-a-car in Braga, Portugal (On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C1 written and oral)<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3828442704\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T16:11:42.737+01:00\",\"created_at\":\"2026-05-06T12:50:49.227+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1790\",\"campaign_id\":\"513\",\"campaign_title\":\" ByteDance ONB Leads \/ Portuguese\/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) -  Creator Onboarding Support\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Execute high-volume outbound calling campaigns to engage potential leads and \\\"sell\\\" the benefits of Live Monetization features (Gifts, Subscriptions, and Rewards).<\/li>\\n<li>Drive lead conversion and activation by guiding creators through the technical setup.<\/li>\\n<li>Utilize strong telemarketing and negotiation skills to handle objections, build rapport, and secure commitment from creators during the onboarding journey.<\/li>\\n<li>Adhere to standard operating procedures (SOPs) for data validation and account security while&nbsp;maintaining&nbsp;a consultative, results-driven approach.<\/li>\\n<li>Maintain strict adherence to conversion targets, service level agreements (SLAs), and quality standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent in European Portuguese (C1\/C2) and have a good level of English (B2), both written and spoken<\/strong><\/li>\\n<li>Have excellent communication and persuasive skills, with the ability to build rapport and engage customers effectively<\/li>\\n<li>Have experience handling outbound calls, telemarketing, or sales-related activities<\/li>\\n<li>Have previous experience in a contact center or customer service\/sales environment (preferred)<\/li>\\n<li>Are familiar with social media platforms and have a basic understanding of digital advertising<\/li>\\n<li>Are adaptable and flexible in a fast-paced environment, including availability to work rotating shifts if needed<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Fixed Monday to Friday working hours (9h&ndash;18h)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1934054286\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T00:59:03.179+01:00\",\"created_at\":\"2026-05-06T12:40:59.527+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1791\",\"campaign_id\":\"512\",\"campaign_title\":\"ByteDance ONB Leads \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas - Onboarding de Criadores\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Realizar campanhas de chamadas outbound em grande volume para contactar potenciais leads e promover os benef&iacute;cios das funcionalidades de Live Monetization (Presentes, Subscri&ccedil;&otilde;es e Recompensas)<\/li>\\n<li>Impulsionar a convers&atilde;o e ativa&ccedil;&atilde;o de leads, acompanhando os criadores durante o processo de configura&ccedil;&atilde;o t&eacute;cnica<\/li>\\n<li>Utilizar fortes compet&ecirc;ncias de telemarketing e negocia&ccedil;&atilde;o para gerir obje&ccedil;&otilde;es, criar rela&ccedil;&otilde;es de confian&ccedil;a e garantir o compromisso dos criadores ao longo do processo de onboarding<\/li>\\n<li>Cumprir os procedimentos operacionais standard (SOPs) relativos &agrave; valida&ccedil;&atilde;o de dados e seguran&ccedil;a das contas, mantendo uma abordagem consultiva e orientada para resultados<\/li>\\n<li>Assegurar o cumprimento rigoroso dos objetivos de convers&atilde;o, acordos de n&iacute;vel de servi&ccedil;o (SLAs) e padr&otilde;es de qualidade<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li><strong>&Eacute;s fluente em Portugu&ecirc;s Europeu (C1\/C2) e um bom n&iacute;vel de ingl&ecirc;s (B2), tanto escrito como oral<\/strong><\/li>\\n<li>Tens excelentes compet&ecirc;ncias de comunica&ccedil;&atilde;o e persuas&atilde;o, com capacidade para criar rela&ccedil;&otilde;es de confian&ccedil;a e envolver clientes de forma eficaz<\/li>\\n<li>Tens experi&ecirc;ncia em chamadas outbound, telemarketing ou atividades relacionadas com vendas<\/li>\\n<li>Tens experi&ecirc;ncia pr&eacute;via em contact center ou em ambientes de apoio ao cliente\/vendas (preferencial)<\/li>\\n<li>Est&aacute;s familiarizado(a) com plataformas de redes sociais e tens conhecimentos b&aacute;sicos de publicidade digital<\/li>\\n<li>&Eacute;s adapt&aacute;vel e flex&iacute;vel num ambiente din&acirc;mico e acelerado, incluindo disponibilidade para trabalhar em hor&aacute;rios rotativos, se necess&aacute;rio<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo<\/li>\\n<li>Hor&aacute;rio fixo de segunda a sexta-feira (9h &agrave;s 18h)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"122050663\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T14:59:52.372+01:00\",\"created_at\":\"2026-05-06T12:24:51.305+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1792\",\"campaign_id\":\"511\",\"campaign_title\":\"ByteDance LM CS \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Redes Sociais\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente, gerindo quest&otilde;es, d&uacute;vidas e pedidos de suporte<\/li>\\n<li>Utilizar diferentes plataformas e ferramentas de trabalho<\/li>\\n<li>Investigar e recolher informa&ccedil;&atilde;o para fornecer respostas adequadas aos clientes<\/li>\\n<li>Garantir um suporte ao cliente detalhado e organizado, procurando continuamente iniciativas para melhorar a experi&ecirc;ncia global do cliente<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu e &eacute;s fluente em Ingl&ecirc;s (B2), tanto oral como escrito<\/li>\\n<li>Tens conhecimentos pr&eacute;vios sobre m&eacute;todos de pagamento online e transa&ccedil;&otilde;es<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e &eacute;s uma pessoa dedicada e organizada<\/li>\\n<li>Tens elevada aten&ccedil;&atilde;o ao detalhe e uma mentalidade orientada para a resolu&ccedil;&atilde;o de problemas<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o, tanto escritas como verbais<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2605007964\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T14:53:57.769+01:00\",\"created_at\":\"2026-05-06T12:17:46.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1615\",\"campaign_id\":\"472\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1728185\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente\u00a0de\u00a0Soporte\u00a0T\u00e9cnico\u00a0Telef\u00f3nico\u00a0 -\u00a0Mercado\u00a0Valenciano\u00a0\u2013\u00a0Presencial\u00a0LL01\u00a0\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p>Experimenta una carrera que redefine reglas del juego<\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas \u2014las que utilizas d\u00eda a d\u00eda\u2014 a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como Agente de Soporte T\u00e9cnico en Valencia (presencial), formar\u00e1s parte de nuestro equipo innovador, impulsando marcas l\u00edderes en sectores como tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/p><p><\/p><p>Como Agente de Soporte T\u00e9cnico Telef\u00f3nico, deber\u00e1s:<\/p><p><\/p><p>- Proporcionar atenci\u00f3n al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional en el uso de nuestros productos\u00a0<\/p><p>- Realizar un diagn\u00f3stico inicial de las incidencias reportadas, identificando posibles aver\u00edas funcionales y determinando la mejor soluci\u00f3n\u00a0<\/p><p>- Gestionar las solicitudes de los clientes, manteni\u00e9ndolos informados en todo momento sobre el estado de sus casos y ofreciendo respuestas \u00e1giles y eficaces\u00a0<\/p><p>- Coordinar visitas con el servicio t\u00e9cnico cuando sea necesario, asegurando una resoluci\u00f3n eficiente y en tiempo de los problemas\u00a0<\/p><p>- Contribuir a la mejora continua de la satisfacci\u00f3n del cliente,\u00a0 recopilando feedback y proponiendo mejoras en procesos y servicio\u00a0<\/p><p>- Tu papel ser\u00e1 clave para garantizar una experiencia sin fricciones para nuestros clientes, combinando habilidades de atenci\u00f3n, an\u00e1lisis y resoluci\u00f3n t\u00e9cnica para mantener altos est\u00e1ndares de calidad y servicio.<\/p><p><\/p><p>Tus competencias<\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos.<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:<\/p><p><\/p><p>- Nivel biling\u00fce de castellano y valenciano<\/p><p>- Buena comunicaci\u00f3n verbal y escrita\u00a0<\/p><p>- Orientaci\u00f3n al cliente, empat\u00eda y flexibilidad\u00a0<\/p><p>- Capacidad de trabajo en equipo, organizaci\u00f3n y alta motivaci\u00f3n\u00a0<\/p><p>- Habilidades de negociaci\u00f3n y orientaci\u00f3n comercial\u00a0<\/p><p>Ser\u00eda una ventaja si tienes:<\/p><p>- Conocimientos IT a nivel avanzado\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos?<\/p><p><\/p><p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut\u00e9ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p><p><\/p><p>Lo que ofrecemos<\/p><p><\/p><p>- Contrato de 30h con horario rotativo de de 09:00 a 18:00\u00a0<\/p><p>- Oficina en excelente ubicaci\u00f3n en Valencia\u00a0<\/p><p>- Salario: 13 800 \u20ac brutos &#43; hasta 1 200 \u20ac brutos en bonus anual\u00a0<\/p><p>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<\/p><p>- Formaci\u00f3n completa y remunerada sobre la empresa y el proyecto\u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0<\/p><p><\/p><p>Experimenta tu mejor versi\u00f3n<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi\u00e9n lo hacen.<\/p><p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p><p><\/p><p>Ofrecemos igualdad de oportunidades de empleo<\/p><p>Nos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminaci\u00f3n y acoso. Todas nuestras decisiones de contrataci\u00f3n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones personales, sin importar identidad de g\u00e9nero, edad, religi\u00f3n, origen \u00e9tnico, situaci\u00f3n familiar o cualquier otra condici\u00f3n protegida por la legislaci\u00f3n aplicable.<\/p><p>\u00a0 R1728185<\/p>\",\"ats_external_id\":\"R1728185\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T01:59:08.756+02:00\",\"created_at\":\"2026-05-06T10:05:20.508+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div>\\n<p>Experience the power of a game-changing career&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking to grow your career in sales support within an international environment?&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions across more than 70 countries.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a Sales Support Specialist in Barcelona,&nbsp;you&rsquo;ll&nbsp;work closely with Sales Representatives and Account Managers to help drive business growth, strengthen customer relationships, and support commercial success across target markets.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>What you will do in this role&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Collaborate closely with Sales Representatives and Account Managers to help achieve sales targets and business&nbsp;objectives.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Support teams with the use of back-office tools, systems, and internal sales processes.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Build strong relationships with customers and partners, acting as&nbsp;a trusted&nbsp;advisor through phone-based communication.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Ensure service delivery meets contractual sales goals and KPI expectations.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Maintain&nbsp;up-to-date knowledge of products, pricing, promotions, and procedures to support commercial activities.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Contribute to a positive team environment while managing tasks efficiently in a fast-paced setting.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Your qualifications&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Proficient or bilingual level of Portuguese, advanced Spanish, and&nbsp;high level&nbsp;of English.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Previous&nbsp;experience in sales support, outbound communication, or commercial environments is a plus.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Commercial mindset with strong customer orientation and communication skills.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Good computer skills and PC knowledge.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Strong organizational skills with the ability to adapt quickly to changes and multitask effectively.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Reliable, proactive, and able to work both independently and as part of a team.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>What&rsquo;s&nbsp;in it for you&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week &ndash; permanent contract&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Salary 20629.32 euros gross\/year +up to 1500 euros gross\/year in bonus + medical insurance<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Great location&nbsp;in Barcelona&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Bring-a-friend (referral) bonus opportunities&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Career development programs and specialized courses&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Experience the best version of you!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Give customer support by handling customers&rsquo; issues and inquiries&nbsp;<\/li>\\n<li>Use different platforms and tools<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of European Portuguese (written and oral) (C1) and good level of English<\/li>\\n<li>Have prior knowledge in online payment methods and transactions<\/li>\\n<li>Have proven computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and a problem-solving mindset<\/li>\\n<li>Have the ability to communicate, both written and verbally effectively<\/li>\\n<li>Being skilled in multi-tasking is essential<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Backoffice Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through email or tickets enthusiastically and professionally.<\/li>\\n<\/ul>\\n<ul>\\n<li>Handle complex (Level 3) customer cases with a strong focus on quality and&nbsp;resolution;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Perform in depth case analysis to ensure&nbsp;accurate&nbsp;and efficient solutions;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Deliver exceptional customer experience aligned with high satisfaction standards;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Collaborate with internal departments (e.g.&nbsp;EMG teams) to resolve escalations;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Manage interactions with external partners such as Tour Operators and Brokers;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Take ownership of cases from start to resolution, ensuring accountability;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Identify&nbsp;recurring issues and contribute to continuous improvement&nbsp;initiatives.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both written and spoken, with a clear and neutral accent<\/li>\\n<li>Have strong analytical and problem-solving skills, with a proactive and solution-oriented mindset<\/li>\\n<li>Demonstrate high attention to detail and a strong focus on quality in case handling<\/li>\\n<li>Have a customer-centric approach, with the ability to manage complex and sensitive interactions<\/li>\\n<li>Show strong communication and stakeholder management skills, with a high level of maturity, ownership, and accountability<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3380761363\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T16:12:37.718+01:00\",\"created_at\":\"2026-05-06T09:33:43.617+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1004\",\"campaign_id\":\"18345\",\"campaign_title\":\"Lead Software Engineer (TCF) R1728097\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Java Full Stack Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:\u00a0Senior Java Full Stack Developer<\/b><\/p><p><b>Location:\u00a0Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><\/p><p><\/p><p>We are seeking an experienced <b>Lead Java Full Stack Developer<\/b> with15&#43; years\u2019 experience to join our team in <b>Omaha, NE<\/b>. This role is ideal for a highly skilled technical leader with deep expertise in <b>Java full stack development<\/b>, <b>NoSQL platforms<\/b>, <b>search technologies<\/b>, and <b>enterprise-scale distributed systems<\/b>.<\/p><p>The ideal candidate will bring strong hands-on experience in <b>Core Java\/J2EE<\/b>, modern backend frameworks, frontend development, messaging platforms, and enterprise caching technologies. This person will also play a key leadership role in <b>code reviews<\/b>, <b>mentoring junior developers<\/b>, and ensuring <b>high-quality, zero-defect production deliverables<\/b>.<\/p><p><\/p><p><b>\u00a0Key Responsibilities<\/b><\/p><ul><li>Design, develop, test, and maintain scalable enterprise applications using\u00a0<b>Java 8\/17<\/b>,\u00a0<b>Spring Boot<\/b>, and\u00a0<b>Angular<\/b>.<\/li><li>Build and enhance robust backend services and\u00a0<b>REST APIs<\/b>.<\/li><li>Contribute to frontend development for responsive and maintainable user interfaces.<\/li><li>Provide deep technical support and engineering expertise for\u00a0<b>OpenSearch<\/b>,\u00a0<b>Solr<\/b>, and\u00a0<b>Coherence<\/b>\u00a0platforms.<\/li><li>Manage and optimize\u00a0<b>NoSQL<\/b>\u00a0and distributed data solutions for performance, reliability, and scalability.<\/li><li>Troubleshoot platform issues and drive root cause analysis for complex production problems.<\/li><li>Develop solutions using\u00a0<b>Apache Spark<\/b>,\u00a0<b>Kafka<\/b>, and enterprise caches such as\u00a0<b>Coherence<\/b>,\u00a0<b>Apache Ignite<\/b>, or\u00a0<b>Redis<\/b>.<\/li><li>Integrate applications with cloud SDKs including\u00a0<b>AWS SDK<\/b>\u00a0and\u00a0<b>Azure SDK<\/b>.<\/li><li>Operate effectively in\u00a0<b>Linux<\/b>\u00a0environments for deployment, debugging, and support.<\/li><li>Conduct\u00a0<b>code reviews<\/b>\u00a0and enforce best practices in design, coding, testing, and documentation.<\/li><li>Mentor junior developers and guide the team toward high-quality technical delivery.<\/li><li>Promote a strong engineering culture focused on\u00a0<b>first-time-right execution<\/b>\u00a0and\u00a0<b>zero defects in production<\/b>.<\/li><li>Work closely with architects, product owners, QA teams, and business stakeholders.<\/li><li>Participate in Agile ceremonies and contribute to planning, estimation, and delivery.<\/li><li>Communicate technical solutions and risks clearly to both technical and non-technical audiences.<\/li><\/ul><p><\/p><p><b>Required Skills and Qualifications<\/b><\/p><ul><li>Strong expertise in\u00a0<b>Core Java \/ J2EE fundamentals<\/b><\/li><li>Hands-on experience with\u00a0<b>Java 8\/17<\/b><\/li><li>Strong experience with\u00a0<b>Spring Boot<\/b><\/li><li>Experience in\u00a0<b>Angular<\/b><\/li><li>Strong knowledge of\u00a0<b>REST APIs<\/b><ul><li>Deep experience supporting\u00a0<b>platform NoSQL products<\/b>\u00a0such as: <b>Coherence, OpenSearch, Solr<\/b><\/li><li>Hands-on experience with enterprise cache technologies such as: <b>Coherence, Apache Ignite, Redis<\/b><\/li><\/ul><\/li><li>Strong\u00a0<b>NoSQL database management<\/b>\u00a0skills<\/li><li>Experience with\u00a0<b>Apache Spark<\/b><\/li><li>Experience with messaging services such as\u00a0<b>Kafka<\/b><\/li><li>Intermediate experience with\u00a0<b>Linux<\/b><\/li><li>Basic experience with\u00a0<b>AWS SDK<\/b><\/li><li>Basic experience with\u00a0<b>Azure SDK<\/b><\/li><li>Proven ability to lead technical teams and mentor junior developers<\/li><li>Strong experience performing\u00a0<b>code reviews<\/b><\/li><li>Excellent analytical and problem-solving skills<\/li><li>Excellent verbal and written communication skills<\/li><li>Strong focus on quality, reliability, and production stability<\/li><\/ul><p><b>Nice-to-Have Skills<\/b><\/p><ul><li><b>Additional technologies<\/b><ul><li>Graph databases<\/li><li>Cassandra<\/li><li>MongoDB<\/li><li>Docker<\/li><li>IoT<\/li><li>ETL tools<\/li><\/ul><\/li><li><b>Additional experience<\/b><ul><li>Experience with\u00a0<b>Web Services<\/b>\u00a0or\u00a0<b>JMS<\/b><\/li><li>Knowledge of\u00a0<b>Agile development methodology<\/b><\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 92,250 to 109,250 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/13\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1728097\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T02:04:45.846+08:00\",\"created_at\":\"2026-05-06T08:04:27.315+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Lead-Java-Full-Stack-Developer_R1728097-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372452\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Lead-Java-Full-Stack-Developer_R1728097-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Lead-Java-Full-Stack-Developer_R1728097-5\/apply\",\"job_requisition_id\":\"R1728097\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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Este puesto garantiza el cumplimiento de las m\u00e9tricas de rendimiento mediante la capacitaci\u00f3n, la motivaci\u00f3n y la rendici\u00f3n de cuentas adecuadas.\",\"long_description\":\"<p><span><b>Funciones esenciales\/Responsabilidades principales<\/b><\/span><\/p><p><\/p><p><span>- Responsable de la supervisi\u00f3n diaria de un grupo de asociados del centro de llamadas, incluyendo la supervisi\u00f3n del trabajo y la asistencia, de acuerdo con la pol\u00edtica de la organizaci\u00f3n y los requisitos legales aplicables. - Capacitar eficazmente a los subordinados directos sobre su desempe\u00f1o de forma regular para garantizar que se cumplan las m\u00e9tricas de rendimiento, como m\u00ednimo una vez por semana. - Identificar problemas relacionados con el rendimiento, desarrollar un plan de acci\u00f3n para la mejora, implementar medidas correctivas, incluyendo el despido. - Garantizar que el servicio prestado a nuestros clientes cumpla con los indicadores Clave de Rendimiento (KPI) contractuales y las expectativas financieras. - Comunicar las expectativas a los empleados y proporcionar actualizaciones oportunas. - Proporcionar experiencia en la materia para la gesti\u00f3n de llamadas de clientes escaladas, seg\u00fan sea necesario. - Llevar a cabo reuniones de equipo para garantizar una comunicaci\u00f3n \u00e1gil de la informaci\u00f3n relevante y como un foro abierto para la aportaci\u00f3n. <\/span><\/p><p><span>- Programar y organizar las actividades del equipo. - Mantenerse al d\u00eda de los procesos, pol\u00edticas y procedimientos internos de trabajo.<\/span><\/p><p><span>- Asistir a la formaci\u00f3n de desarrollo de gerentes requerida. - Promover los valores de Concentrix a trav\u00e9s del comportamiento y la actitud, incluyendo la defensa de los miembros del equipo<\/span><\/p><p><b>\u00a0\u00a0<\/b><\/p><p><span><b>Perfil del candidato<\/b><\/span><\/p><p><\/p><p><span><b>-<\/b> Experiencia en ventas (minimo 1 a\u00f1o).<\/span><\/p><p><span>- Experiencia como supervisor (minimo 6 meses).<\/span><\/p><p><span>- Se prefiere t\u00edtulo de asociado en un campo relacionado con dos a cuatro a\u00f1os de experiencia relevante. <\/span><\/p><p><span>- Persona altamente motivada con habilidades para desarrollar y capacitar a los miembros del equipo para que alcancen las expectativas de rendimiento. <\/span><\/p><p><span>- Trabaja bien bajo presi\u00f3n y da seguimiento a los objetivos hasta su finalizaci\u00f3n. <\/span><\/p><p><span>- S\u00f3lidas habilidades de comunicaci\u00f3n, tanto escritas como verbales. <\/span><\/p><p><span>- Capacidad para liderar equipos en la realizaci\u00f3n de m\u00faltiples tareas, la priorizaci\u00f3n y el cumplimiento de los plazos de entrega. <\/span><\/p><p><span>- Capacidad para mentorizar, capacitar y orientar a un equipo de empleados. <\/span><\/p><p><span>- Disposici\u00f3n a trabajar con un horario flexible.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Pol\u00edticas internas de Plan Carrera<\/b><\/p><p>\u00b7 Los agentes del cambio deben contar con la aprobaci\u00f3n de su supervisor inmediato para solicitar la convocatoria.<\/p><p>\u00b7 Antig\u00fcedad requerida: 6 meses.<\/p><p>\u00b7 Rendimiento requerido: KPI u objetivos alcanzados en la unidad de negocio a la que pertenecen en el \u00faltimo trimestre (no promedio).<\/p><p>\u00b7 No deben tener medidas disciplinarias activas.<\/p><p>\u00b7 El candidato solo puede participar en un proceso a la vez.<\/p><p>\u00b7 Cumplir con las rutas de aprendizaje de la Universidad Corporativa.<\/p><p><\/p>\",\"ats_external_id\":\"R1726453\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-29T08:03:26.983+08:00\",\"created_at\":\"2026-05-06T06:07:36.028+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Specialist, Sales Development, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Specialist, Sales Development, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Role is Hybrid and on site is required min of 3 days per week<\/li><li>You must reside within 50 miles of Greenville, SC<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Specialist, Sales Developmentrole include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><b>Role is Hybrid and on site is required min of 3 days per week<\/b><\/li><li><b>You must reside within 50 miles of Greenville, SC<\/b><\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$14.80 - $18.56\/hour<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 3<span>, 2026<\/span>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p>\",\"ats_external_id\":\"R1725929\",\"location\":\"Greenville, South Carolina\",\"job_type\":\"full_time\",\"salary\":\"30784\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-22T00:04:32.381+08:00\",\"created_at\":\"2026-05-06T02:05:57.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Lead-Development-Representative--Hybrid-_R1725929\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Greenville\",\"state\":\"South Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"29615\",\"primary_location\":{\"id\":\"US-GRE-WADEH-01\",\"wid\":\"740544c0a47f0160c54c498f1f11d464\",\"descriptor\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"paulette.cain@concentrix.com\"},\"first_name\":\"Cain, Paulette\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"},{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"},{\"id\":\"101596228\",\"wid\":\"20c6affff3ce017d001b23016500bfde\",\"descriptor\":\"Sara Juarez (101596228)\"},{\"id\":\"101608746\",\"wid\":\"57c2ce7ff60d01856a32416037075e3e\",\"descriptor\":\"Nakisha Williams (101608746)\"},{\"id\":\"102086829\",\"wid\":\"40f12287eb1c100864c5468b282b0000\",\"descriptor\":\"Paulette Cain (102086829)\"},{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"},{\"id\":\"101913918\",\"wid\":\"cb8fd5f33a3e011b28b211b965440000\",\"descriptor\":\"Lee Ann Denton (101913918)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373308\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Lead-Development-Representative--Hybrid-_R1725929\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Lead-Development-Representative--Hybrid-_R1725929\/apply\",\"job_requisition_id\":\"R1725929\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"405fe07b5b201019ba50badb19d30000\",\"descriptor\":\"W0ZYPM Hpe Na Unattended Ldrs\",\"reference_id\":\"W0ZYPM\",\"custom_reference_id\":\"W0ZYPM\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"978bb4c816a510198d20227dfc770000\",\"descriptor\":\"25190 - Hewlett Packard Enterprise - 980007621\",\"reference_id\":\"980007621\",\"custom_reference_id\":\"980007621\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.hansen@concentrix.com\"},\"first_name\":\"Christian Hansen (103113661)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725929\",\"wid\":\"e6d2937abaca10055458eaa9498e0000\",\"descriptor\":\"Lead Development Representative (Hybrid)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"552\",\"campaign_id\":\"33060\",\"campaign_title\":\"Advisor I, Customer Service R1727882\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"address\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"city\":\"Visakhapatnam\",\"state\":null,\"postal_code\":\"530013\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727882\",\"location\":\"Visakhapatnam\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.300+08:00\",\"created_at\":\"2026-05-05T20:04:41.349+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Visakhapatnam\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"530013\",\"primary_location\":{\"id\":\"IN-VIS-SRKDE-00\",\"wid\":\"740544c0a47f010e952d938e1f110463\",\"descriptor\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\/apply\",\"job_requisition_id\":\"R1727882\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727882\",\"wid\":\"2f49f16c3d9d1005430ba4958fbd0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"553\",\"campaign_id\":\"33059\",\"campaign_title\":\"Advisor I, Customer Service R1727885\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Varanasi - Utkarsh Micro Client Site\",\"address\":\"IND Varanasi - Utkarsh Micro Client Site\",\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"221007\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727885\",\"location\":\"Varanasi, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.285+08:00\",\"created_at\":\"2026-05-05T20:04:40.917+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"221007\",\"primary_location\":{\"id\":\"IN-VAR-UTKAR-01\",\"wid\":\"740544c0a47f0198bcfaef771f11b956\",\"descriptor\":\"IND Varanasi - Utkarsh Micro Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\/apply\",\"job_requisition_id\":\"R1727885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727885\",\"wid\":\"cc033325a6a31005437a4a2288a60000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"554\",\"campaign_id\":\"33058\",\"campaign_title\":\"Advisor I, Customer Service R1727880\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Vadodara - Alembic Building II BARODA\",\"address\":\"IND Vadodara - Alembic Building II BARODA\",\"city\":\"Vadodara\",\"state\":\"Gujar\u0101t\",\"postal_code\":\"390003\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727880\",\"location\":\"Vadodara, Gujar\u0101t\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.269+08:00\",\"created_at\":\"2026-05-05T20:04:40.549+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Vadodara\",\"state\":\"Gujar\u0101t\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"390003\",\"primary_location\":{\"id\":\"IN-VAD-ALEMB-01\",\"wid\":\"740544c0a47f01cde47fc4901f110e69\",\"descriptor\":\"IND Vadodara - Alembic Building II BARODA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371052\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\/apply\",\"job_requisition_id\":\"R1727880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727880\",\"wid\":\"cc033325a6a3100542f5bd9de7d10000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"555\",\"campaign_id\":\"33057\",\"campaign_title\":\"Advisor I, Customer Service R1727878\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Thane - G-Corp\",\"address\":\"IND Thane - G-Corp\",\"city\":\"Thane (W)\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400615\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727878\",\"location\":\"Thane (W), Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.243+08:00\",\"created_at\":\"2026-05-05T20:04:40.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Thane (W)\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400615\",\"primary_location\":{\"id\":\"IN-THA-GCORP-Y0\",\"wid\":\"b67da9176e3d1062f9dc49df9e38bb7e\",\"descriptor\":\"IND Thane - G-Corp\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\/apply\",\"job_requisition_id\":\"R1727878\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727878\",\"wid\":\"68db54a62861100542b2e39133840000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"556\",\"campaign_id\":\"33056\",\"campaign_title\":\"Advisor I, Customer Service R1727876\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"address\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"city\":\"Ranchi\",\"state\":\"Jh\u0101rkhand\",\"postal_code\":\"834002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727876\",\"location\":\"Ranchi, Jh\u0101rkhand\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.257+08:00\",\"created_at\":\"2026-05-05T20:04:39.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ranchi\",\"state\":\"Jh\u0101rkhand\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"834002\",\"primary_location\":{\"id\":\"IN-RAN-MADHU-01\",\"wid\":\"740544c0a47f01c2ef0d28901f116b67\",\"descriptor\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371126\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\/apply\",\"job_requisition_id\":\"R1727876\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727876\",\"wid\":\"3483d6bd64131005426b33e6163c0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"557\",\"campaign_id\":\"33054\",\"campaign_title\":\"Advisor I, Customer Service R1727872\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"address\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"201309\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727872\",\"location\":\"Noida, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.092+08:00\",\"created_at\":\"2026-05-05T20:04:38.948+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"201309\",\"primary_location\":{\"id\":\"IN-NOI-LOGIX-01\",\"wid\":\"740544c0a47f01fe3611fa8f1f11df66\",\"descriptor\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371070\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\/apply\",\"job_requisition_id\":\"R1727872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727872\",\"wid\":\"f25cec4dd3d510054239e9d4b8080000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"558\",\"campaign_id\":\"33053\",\"campaign_title\":\"Advisor I, Customer Service R1727869\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"address\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"201309\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727869\",\"location\":\"Noida, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.078+08:00\",\"created_at\":\"2026-05-05T20:04:38.573+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"201309\",\"primary_location\":{\"id\":\"IN-NOI-LOGIX-01\",\"wid\":\"740544c0a47f01fe3611fa8f1f11df66\",\"descriptor\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371043\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\/apply\",\"job_requisition_id\":\"R1727869\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727869\",\"wid\":\"d9d7c648cc63100541bca2148a100000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"559\",\"campaign_id\":\"33051\",\"campaign_title\":\"Advisor I, Customer Service R1727866\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"address\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727866\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.045+08:00\",\"created_at\":\"2026-05-05T20:04:37.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-MAGNU-02\",\"wid\":\"740544c0a47f01d2f3d0ad8f1f111266\",\"descriptor\":\"IND Mumbai - Magnus Towers, 501, 5th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\/apply\",\"job_requisition_id\":\"R1727866\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727866\",\"wid\":\"f25cec4dd3d510054159f80e94610000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"560\",\"campaign_id\":\"33050\",\"campaign_title\":\"Advisor I, Customer Service R1727864\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Kolkata - Millenium City, Tower II, 6th\",\"address\":\"IND Kolkata - Millenium City, Tower II, 6th\",\"city\":\"Kolkata\",\"state\":null,\"postal_code\":\"700091\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727864\",\"location\":\"Kolkata\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.006+08:00\",\"created_at\":\"2026-05-05T20:04:37.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kolkata\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700091\",\"primary_location\":{\"id\":\"IN-KOL-MILLE-04\",\"wid\":\"740544c0a47f01cbd38db48e1f116863\",\"descriptor\":\"IND Kolkata - Millenium City, Tower II, 6th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371041\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\/apply\",\"job_requisition_id\":\"R1727864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727864\",\"wid\":\"e6d2937abaca100541488cd616de0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"561\",\"campaign_id\":\"33049\",\"campaign_title\":\"Advisor I, Customer Service R1727862\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"address\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727862\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:41.993+08:00\",\"created_at\":\"2026-05-05T20:04:37.247+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-08\",\"wid\":\"758ad1e978e51025c1aec17850f70000\",\"descriptor\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370929\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"job_requisition_id\":\"R1727862\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727862\",\"wid\":\"cc033325a6a310054129669976860000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"562\",\"campaign_id\":\"33048\",\"campaign_title\":\"Advisor I, Customer Service R1727861\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"address\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><br \/><b>Learn more: <\/b><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1727861\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T18:04:53.196+08:00\",\"created_at\":\"2026-05-05T20:04:36.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-B14CO-01\",\"wid\":\"740544c0a47f012980420d901f112067\",\"descriptor\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"},{\"id\":\"103215585\",\"wid\":\"acf147e9d7d910326bdf21fac0510000\",\"descriptor\":\"Raju Kumar (103215585)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371059\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\/apply\",\"job_requisition_id\":\"R1727861\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727861\",\"wid\":\"245d75e398f510054108dcfe48980000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"563\",\"campaign_id\":\"33042\",\"campaign_title\":\"Advisor I, Customer Service R1727859\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chennai - Fortune Towers\",\"address\":\"IND Chennai - Fortune Towers\",\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div>Job Description<\/div><\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1727859\",\"location\":\"Chennai, Tamil N\u0101du\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.461+08:00\",\"created_at\":\"2026-05-05T20:04:35.226+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"600117\",\"primary_location\":{\"id\":\"IN-CHE-FORTU-00\",\"wid\":\"740544c0a47f019a729a588e1f116462\",\"descriptor\":\"IND Chennai - Fortune Towers\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\/apply\",\"job_requisition_id\":\"R1727859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727859\",\"wid\":\"d9c70f4e562e100540cf2c40a3140000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"564\",\"campaign_id\":\"33041\",\"campaign_title\":\"Advisor I, Customer Service R1727857\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\",\"address\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\",\"city\":\"Chandigarh\",\"state\":\"Chand\u012bgarh\",\"postal_code\":\"160101\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><br \/><b>Learn more: <\/b><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1727857\",\"location\":\"Chandigarh, Chand\u012bgarh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.385+08:00\",\"created_at\":\"2026-05-05T20:04:34.913+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Chandigarh\",\"state\":\"Chand\u012bgarh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"160101\",\"primary_location\":{\"id\":\"IN-CHA-DLFIT-03\",\"wid\":\"740544c0a47f018a7b5f828e1f11d762\",\"descriptor\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371022\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\/apply\",\"job_requisition_id\":\"R1727857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727857\",\"wid\":\"245d75e398f5100540ae64416c530000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"565\",\"campaign_id\":\"33040\",\"campaign_title\":\"Advisor I, Customer Service R1727853\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"address\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"postal_code\":\"751009\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727853\",\"location\":\"Bhubaneswar, Odisha\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.294+08:00\",\"created_at\":\"2026-05-05T20:04:34.602+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"751009\",\"primary_location\":{\"id\":\"IN-BHU-RAJML-01\",\"wid\":\"9cc777fc9a92100a1e9b510dfc190000\",\"descriptor\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\/apply\",\"job_requisition_id\":\"R1727853\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727853\",\"wid\":\"f25cec4dd3d5100540723a6dcb3e0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"566\",\"campaign_id\":\"33039\",\"campaign_title\":\"Advisor I, Customer Service R1727850\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"address\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727850\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.177+08:00\",\"created_at\":\"2026-05-05T20:04:33.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzAzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-04\",\"wid\":\"740544c0a47f0137bbad94901f117868\",\"descriptor\":\"IND Bangalore - Manyata Blk D4, 6th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\/apply\",\"job_requisition_id\":\"R1727850\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727850\",\"wid\":\"cc033325a6a31005401358b2653b0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1007\",\"campaign_id\":\"18278\",\"campaign_title\":\"Team Leader, Operations R1727167\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader with Spanish\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"The Team Leader is responsible for overseeing a team of customer support associates handling e-commerce and technical support inquiries, ensuring high-quality service delivery, performance against KPIs, and continuous team development.\",\"long_description\":\"<div><p><b>Key Responsibilities<\/b><\/p><p><b>Operational Management<\/b><\/p><ul><li><p>Supervise the daily activities of a team of customer support associates (e-commerce &amp; technical support)<\/p><\/li><li><p>Monitor attendance, productivity, and quality in line with company policies and legal requirements<\/p><\/li><li><p>Ensure performance targets (KPIs, SLAs, customer satisfaction) are consistently met<\/p><\/li><li><p>Handle escalated customer issues and provide subject matter expertise<\/p><\/li><\/ul><p><b>Team Leadership &amp; Development<\/b><\/p><ul><li><p>Coach and mentor team members regularly (minimum weekly 1:1 sessions)<\/p><\/li><li><p>Identify performance gaps and implement improvement plans<\/p><\/li><li><p>Develop team capability through continuous feedback and coaching<\/p><\/li><li><p>Foster a positive team environment aligned with company values<\/p><\/li><\/ul><p><b>Performance &amp; Delivery<\/b><\/p><ul><li><p>Ensure team meets operational timelines and deliverables<\/p><\/li><li><p>Support prioritization and multi-tasking across workloads<\/p><\/li><li><p>Drive continuous improvement initiatives within the team<\/p><\/li><\/ul><p><b>Communication &amp; Collaboration<\/b><\/p><ul><li><p>Communicate expectations, updates, and performance feedback clearly<\/p><\/li><li><p>Organize and lead team meetings and engagement activities<\/p><\/li><li><p>Collaborate with internal stakeholders (QA, Training, Operations)<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li><p>1\u20134 years of relevant experience as a Team Leader in BPO\/SSC environment<\/p><\/li><li><p>Spanish \u2013 C1 level (mandatory)<\/p><\/li><li><p>English \u2013 C1 level (mandatory)<\/p><\/li><li><p>Strong leadership skills: ability to coach, mentor, and guide a team<\/p><\/li><li><p>Ability to manage priorities, multitask, and meet deadlines<\/p><\/li><li><p>Excellent communication skills (written &amp; verbal)<\/p><\/li><li><p>Ability to work under pressure and deliver results<\/p><\/li><li><p>Technical certification (mandatory) \u2013 to be obtained\/presented within max. 20 days from start date<\/p><\/li><li><p>Highly motivated, with a strong focus on team development and performance<\/p><\/li><\/ul><p><\/p><p><b>Desirable<\/b><\/p><ul><li><p>Associate\u2019s degree (or equivalent) in a related field<\/p><\/li><li><p>Experience in e-commerce and\/or technical support environments<\/p><\/li><li><p>Experience with performance metrics (KPIs, CSAT, SLA management)<\/p><\/li><\/ul><p><\/p><p><b>Career Level Description<\/b><\/p><ul><li><p>Supervises a team of non-exempt employees handling customer support activities<\/p><\/li><li><p>Coordinates daily operations for a medium-sized line of business<\/p><\/li><li><p>Makes decisions guided by policies, procedures, and business objectives<\/p><\/li><li><p>Drives performance through coaching, mentoring, and regular feedback<\/p><\/li><li><p>Typically spends less than 20% of time on operational tasks<\/p><\/li><li><p>Responsible for handling escalations and ensuring delivery standards<\/p><\/li><\/ul><p><b>Key Competencies<\/b><\/p><ul><li><p>Leadership &amp; team development<\/p><\/li><li><p>Performance management<\/p><\/li><li><p>Customer focus &amp; problem-solving<\/p><\/li><li><p>Communication &amp; stakeholder management<\/p><\/li><li><p>Adaptability in fast-paced environments<\/p><\/li><\/ul><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At<span>\u00a0<\/span><b>Concentrix<\/b>, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><p><\/p><p><b>Disclaimer<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>Concentrix is an equal opportunity<i><span>\u00a0<\/span><\/i>employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Malaga (hybrid)\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative in Malaga (hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>- Create the business environment for sustained growth on the account&nbsp;<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Norwegian or Swedish with intermediate English level&nbsp;<br \/>- Have a solid sales background and previous experience in Sales B2B&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>- Have previous experience working with channel&nbsp;<br \/>- Are dynamic and energetic&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Geospatial<\/b><b><b> <\/b>Developer in Barcelona (On Site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What you will do in this role<\/b>\u00a0\u00a0<\/p><p><\/p><p>As a<b> Geospatial<\/b><b><b> <\/b>Developer <\/b>on our team, you will:\u00a0<\/p><ul><li>Resolve technical support cases from customers via email, chat, and web, and VC while adhering to response SLAs and maintaining a high level of customer satisfaction.<\/li><li>Reproduce customer problems to file effective bug reports and resolve issues.<\/li><li>Demonstrate strong troubleshooting skills and the ability to write clear, empathetic customer communications.<\/li><li>Contribute to product quality by consistently filing bugs and feature requests.<\/li><li>Create code samples to reproduce customer issues or demonstrate API behavior.<\/li><li>Assist teammates and other teams by answering consults and demonstrating initiative.<\/li><li>Be familiar with key documentation and consistently direct customers to the correct resources.<\/li><\/ul><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><ul><li>Have a proficient or bilingual level of English<\/li><li>Have a technical background in web and\/or mobile development.<\/li><li>Have experience with tools such as Chrome Developer tools.<\/li><li>Have ability to create reproducible code samples.<\/li><li>Have proficiency in writing clear customer communications and structuring troubleshooting steps.<\/li><li>Have an appetite to drive change in tools and processes.<\/li><li>Can be a team player and able to work independently<\/li><li>Have HTML, CSS, Javascript experience (must have)<\/li><li>Have iOS or Android development experience (nice to have)<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><ul><li>Full time 39 hours\/week permanent contract: Monday to Friday 09:00 - 18:00\u00a0<\/li><li>Salary 22.196 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0&#43; medical insurance<\/li><li>Great location in Barcelona\u00a0<\/li><li>Full paid training on the company and the project you&#39;ll be working on\u00a0<\/li><li>Career development programs and specialized courses\u00a0<\/li><\/ul><p><\/p><p>\u00a0<b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1727851<\/p>\",\"ats_external_id\":\"R1727851\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1849.68\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-25T16:06:23.657+02:00\",\"created_at\":\"2026-05-05T14:05:08.622+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Geospatial-Developer--English--speaking----On-site-GM01_R1727851\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Geospatial-Developer--English--speaking----On-site-GM01_R1727851\/apply\",\"job_requisition_id\":\"R1727851\"}],\"organizations\":[{\"wid\":\"3daa876c3ed6101ef6f7710e3b4f0000\",\"descriptor\":\"W0ZM6M P_Sbt_Spain_Google Maps\",\"reference_id\":\"W0ZM6M\",\"custom_reference_id\":\"W0ZM6M\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee8b69b6e1daa0000\",\"descriptor\":\"20001 - Google - WHSBTSPAIN128\",\"reference_id\":\"WHSBTSPAIN128\",\"custom_reference_id\":\"WHSBTSPAIN128\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"robertojose.farina@concentrix.com\"},\"first_name\":\"Roberto Farina (102538710)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727851\",\"wid\":\"68db54a628611005408cd793792f0000\",\"descriptor\":\"Geospatial Developer (English -speaking) - On-site GM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"256\",\"campaign_id\":\"549\",\"campaign_title\":\"German | Customer Service | Athens | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attika\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Customer Care Consultant (m\/w\/d)<\/strong> zur professionellen Betreuung von Kunden in einem dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Griechenland <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen <strong>#GameChangers-Teams bei Concentrix Griechenland<\/strong> und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du&nbsp;schaff<\/span><span data-contrast=\\\"auto\\\">st&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chte<\/span><span data-contrast=\\\"auto\\\">st&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"58641183\",\"location\":\"Athens, Attika\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-30T02:59:02.407+03:00\",\"created_at\":\"2026-05-05T13:09:07.905+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1619\",\"campaign_id\":\"463\",\"campaign_title\":\"Advisor I, Customer Service R1727812\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol VG01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas \u2014las que utilizas d\u00eda a d\u00eda\u2014 a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como <b>Asesor\/a de Atenci\u00f3n al Cliente en Barcelona (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, siendo la voz de la marca y ayudando a los clientes a resolver sus consultas, reclamaciones y necesidades relacionadas con productos y servicios.<\/p><p><\/p><p><span><b>Lo que har\u00e1s en este puesto<\/b><\/span><\/p><p>En todo lo que hacemos, creemos en ofrecer la mejor experiencia al cliente y representar los valores de la marca en cada interacci\u00f3n.<\/p><p>Como Asesor\/a de Atenci\u00f3n al Cliente, deber\u00e1s:<\/p><ul><li>Atender y gestionar consultas, dudas y reclamaciones de clientes, ofreciendo soluciones eficaces<\/li><li>Registrar y gestionar todas las peticiones en los sistemas y herramientas internas (CRM)<\/li><li>Detectar, analizar y tipificar las necesidades del cliente para ofrecer la mejor soluci\u00f3n posible<\/li><li>Gestionar casos siguiendo los procedimientos establecidos, asegurando calidad y cumplimiento de plazos<\/li><li>Actuar como enlace entre el cliente, los diferentes departamentos y la red de servicios oficiales<\/li><li>Mantener una comunicaci\u00f3n clara, emp\u00e1tica y profesional en todo momento<\/li><li>Conocer los productos y servicios de la marca para ofrecer una atenci\u00f3n precisa y de calidad<\/li><li>Contribuir a la satisfacci\u00f3n y fidelizaci\u00f3n del cliente a largo plazo<\/li><li>Alcanzar los objetivos de calidad y rendimiento establecidos<\/li><\/ul><h3><\/h3><p><span><b>Tus competencias<\/b><\/span><\/p><p>Formaremos un buen equipo si t\u00fa tienes:<\/p><ul><li>Espa\u00f1ol y catal\u00e1n (nivel nativo o avanzado)<\/li><li>Excelente comunicaci\u00f3n oral y escrita<\/li><li>Orientaci\u00f3n al cliente y habilidades de resoluci\u00f3n de problemas<\/li><li>Capacidad de organizaci\u00f3n, multitarea y trabajo estructurado<\/li><li>Empat\u00eda, escucha activa y actitud positiva<\/li><li>Adaptabilidad y flexibilidad ante cambios<\/li><li>Manejo de herramientas digitales y CRM<\/li><li>Capacidad de aprendizaje y trabajo en equipo<\/li><li>Orientaci\u00f3n a resultados y gesti\u00f3n del estr\u00e9s<\/li><\/ul><h3><\/h3><p><span><b>Deseable<\/b><\/span><\/p><ul><li>Nivel intermedio de ingl\u00e9s<\/li><li>Experiencia previa en atenci\u00f3n al cliente o roles similares<\/li><li>Experiencia con CRM u otras herramientas de gesti\u00f3n<\/li><\/ul><h3><\/h3><p><span><b>Lo que ofrecemos<\/b><\/span><\/p><ul><li>Contrato indefinido de 39h semanales<\/li><li>Horario de lunes a viernes de 11:00 a 20:00h<\/li><li>Salario: 18.052,54 \u20ac brutos anuales &#43; hasta 1.140 \u20ac en bonus<\/li><li>Trabajo presencial en Barcelona<\/li><li>Formaci\u00f3n completa y remunerada<\/li><li>Programa de desarrollo profesional y oportunidades de crecimiento<\/li><\/ul><h3><\/h3><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p><span>R1727812<\/span><\/p>\",\"ats_external_id\":\"R1727812\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-31T01:59:10.683+02:00\",\"created_at\":\"2026-05-05T12:04:57.049+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Catalan\"],\"recruiter\":{\"email\":{\"address\":\"noelia.ferreruiz@concentrix.com\"},\"first_name\":\"Ferre, Noelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538267\",\"wid\":\"da7d7d2449a2101033455057e4530000\",\"descriptor\":\"Noelia Ferre (102538267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372839\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-VG01_R1727812\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-VG01_R1727812\/apply\",\"job_requisition_id\":\"R1727812\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"3e42b94f382f101fc7d6d4816d470000\",\"descriptor\":\"20233 - Volkswagen - WHSBTSPAIN50\",\"reference_id\":\"WHSBTSPAIN50\",\"custom_reference_id\":\"WHSBTSPAIN50\",\"company_reference_id\":null},{\"wid\":\"399e513c0e2b101fc9ba6bd9cfa30000\",\"descriptor\":\"W0ZQWE P_Sbt_Spain_Vaesa\",\"reference_id\":\"W0ZQWE\",\"custom_reference_id\":\"W0ZQWE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"victor.gudino@concentrix.com\"},\"first_name\":\"Victor Javier Gudi\u00f1o De Los Reyes (102540199)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727812\",\"wid\":\"2f49f16c3d9d10053ad566899f2f0000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol VG01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1620\",\"campaign_id\":\"462\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1727811\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (French - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"CS\",\"long_description\":\"<p>Are you <strong>passionate about fashion<\/strong>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>&nbsp;<\/p>\\n<p>Leader in premium fashion and lingerie, is looking for a <strong>Fashion Customer Representative<\/strong> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide&mdash;every interaction, every solution, every moment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why You&rsquo;ll Love Working with Us<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, you won&rsquo;t just answer questions &mdash; you&rsquo;ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p>\\n<p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Day-to-Day: <\/strong><\/p>\\n<p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p>\\n<p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p>\\n<p>- Maintain expert knowledge of products and collections<\/p>\\n<p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p>\\n<p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p>\\n<p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p>\\n<p>- Represent the brand spirit in every interaction &mdash; confident, elegant, and customer-obsessed<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Team:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- C2 French and advanced English skills<\/p>\\n<p>- Experience in customer service, ideally within a Contact Centre environment<\/p>\\n<p>- Strong communication skills &mdash; written, verbal, warm, and professional<\/p>\\n<p>- Ability to build rapport quickly and show genuine empathy<\/p>\\n<p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p>\\n<p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p>\\n<p>- Proactive, positive, and adaptable &mdash; a true &ldquo;can-do&rdquo; mindset<\/p>\\n<p>- Passion for fashion, styling, and helping customers feel their best<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week temporary contract<\/p>\\n<p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,600 euros gross\/year + up to 1,800 euros gross\/year in bonus &nbsp;<br \/>- Great office location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) On-site TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1795\",\"campaign_id\":\"496\",\"campaign_title\":\"DG \/ Portuguese \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Portuguese-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Development Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will act as a Sales Agent for one of our clients with a focus on understanding our customer needs and persistence on following up with leads and converting them into sales.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Selling premium insurance for a world renowned brand to existing and new customers<\/li>\\n<li>Being a loyal advocate for the brand supporting customers to understand the benefits of the insurance services available<\/li>\\n<li>Able to give piece of mind and security to loyal and new customers<\/li>\\n<li>Excellent motivation, high work ethics and a constant desire to not give up<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/li>\\n<li>Prior experience on outbound sales, D2D, contact center or BPO<\/li>\\n<li>Resilience to objections and ability to overcome customer concerns and to work in a target-driven environment<\/li>\\n<li>Ability to engage customers in a friendly and professional manner, build rapport and establish trust<\/li>\\n<li>Strong persuasion and negotiation skills to effectively convince customers to purchase insurance<\/li>\\n<li>Ability to self motivate<\/li>\\n<li>Empathy and patience to understand customer needs and provide appropriate solutions<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2646445816\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T15:32:16.109+01:00\",\"created_at\":\"2026-05-05T11:26:36.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1680\",\"campaign_id\":\"909\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Ikea \/ German-Italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) - schwedischer Einrichtungskonzern\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Italienischer Support!\",\"long_description\":\"<p><strong>Power&nbsp;your&nbsp;game-changing&nbsp;career&nbsp;<\/strong><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du suchst einen Job, der zu dir und deinem Leben passt?<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fDann ist diese Stelle genau das Richtige f&uuml;r dich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenberater (m\/w\/d) f&uuml;r einen schwedischen Einrichtungskonzern<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fbist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Und zwar mit folgenden Rahmenbedingungen:<br \/><\/span><\/strong><span data-contrast=\\\"none\\\">Start zum 15.06.2026 | Pensum 100% | Standort Wallisellen ZH - hybrid-Modell m&ouml;glich |&nbsp;<\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr | Supportsprachen: Deutsch und\/oder Italienisch und Schweizerdeutsch | Inbound | unbefristet<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Das l&auml;sst sich mit deinem Alltag vereinbaren?\u202fPerfekt!\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places&nbsp;to&nbsp;Work&ldquo; sind der Beweis daf&uuml;r.<\/span>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Deine Aufgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicemitarbeiter (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fin unserem Team wirst du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Kundenanfragen und -w&uuml;nsche bearbeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fund je nach Bedarf und Situation darauf reagieren.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">&Uuml;ber unterschiedliche Kan&auml;le (z.B. per\u202fTelefon oder per Mail) mit den Kunden kommunizieren, um ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">optimales Kundenerlebnis<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fzu gew&auml;hrleisten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Dich mit unterschiedlichen Anliegen des Kunden im Bereich\u202f<\/span><strong><span data-contrast=\\\"none\\\">M&ouml;bel und Einrichtung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fauseinandersetzen und bei\u202f<\/span><strong><span data-contrast=\\\"none\\\">Reklamationen<\/span><\/strong><span data-contrast=\\\"none\\\">\u202feine passende L&ouml;sung anbieten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Individuelle Produktberatung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern&nbsp;<\/span><span data-contrast=\\\"auto\\\">echte&nbsp;<\/span><span data-contrast=\\\"none\\\">Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<\/span><strong><span data-contrast=\\\"none\\\">in der Kundendatenbank dokumentieren<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<br \/><\/span><strong><span data-contrast=\\\"none\\\">Dein Profil<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;passt perfekt zu dir, wenn du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die folgenden Anforderungen&nbsp;erf&uuml;llst:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Du hast sehr gute Deutsch- und\/oder&nbsp;Italienischkenntnisse<\/span><\/strong><strong><span data-contrast=\\\"none\\\">\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in Wort und Schrift.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Du sprichst\u202f<\/span><strong><span data-contrast=\\\"none\\\">Schweizerdeutsch<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eine starke\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kunden- und Serviceorientierung&nbsp;hast<\/span><\/strong><span data-contrast=\\\"none\\\">, die es dir erm&ouml;glicht, Kundenbed&uuml;rfnisse zu erkennen und gezielt zu erf&uuml;llen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicezeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f(<\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr)<\/span><strong><span data-contrast=\\\"none\\\">\u202fflexibel abdecken\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">kannst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Motiviert&nbsp;bist, deine Ziele zu erreichen\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und den Erfolg&nbsp;<\/span><span data-contrast=\\\"auto\\\">deines&nbsp;<\/span><span data-contrast=\\\"none\\\">Unternehmens aktiv mitzugestalten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Selbstst&auml;ndig und im Team erfolgreich arbeitest.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">Idealerweise hast du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"187\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Bereits Erfahrung im\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenservice,&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">im Detailhandel, <\/span><\/strong><strong><span data-contrast=\\\"none\\\">in der Kundenberatung, als Servicekraft in der Gastronomie oder im Hotelgewerbe.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fAuch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Unsere Benefits<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Du verdienst ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen\u202f<\/span><strong><span data-contrast=\\\"none\\\">attraktiven Verkaufspr&auml;mien.<\/span><\/strong><\/li>\\n<li><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><span data-contrast=\\\"none\\\">Wir bieten dir ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">hybrides Arbeitsmodell<\/span><\/strong><span data-contrast=\\\"none\\\">: Nach der Einarbeitung kannst du nach Absprache bis zu 50% mobil von zu Hause aus arbeiten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Zus&auml;tzlich erh&auml;ltst du&nbsp;<\/span><span data-contrast=\\\"auto\\\">regelm&auml;ssige\u202f<\/span><strong><span data-contrast=\\\"none\\\">Coachings, Fresh-Ups&nbsp;und Aufbautrainings<\/span><\/strong><span data-contrast=\\\"none\\\">, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir legen viel Wert auf interne\u202f<strong><span data-contrast=\\\"none\\\">Weiterbildungs- und Karrierem&ouml;glichkeiten\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und das sogar weltweit.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir bieten ein\u202f<strong><span data-contrast=\\\"none\\\">modernes und angenehmes Arbeitsumfeld\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in einem motivierten Team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Eine Vielzahl an\u202f<strong><span data-contrast=\\\"none\\\">Mitarbeiter-Rabatten<\/span><\/strong><span data-contrast=\\\"none\\\">, speziell von&nbsp;Concentrix&nbsp;mit namhaften Partnern verhandelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Du willst mit uns durchstarten?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.\u202f<\/span><strong><span data-contrast=\\\"none\\\">Bewirb dich noch heute<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f&uuml;ber unser Online-Formular und finde heraus, warum&nbsp;Concentrix&nbsp;f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du hast noch Fragen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Dein zuk&uuml;nftiger Arbeitsort<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;Schweiz AG\u202f<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">Richtistrasse&nbsp;5, CH-8304 Wallisellen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Internes Stellenk&uuml;rzel: R1586320<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix\u202fsetzt sich f&uuml;r Chancengleichheit ein\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Arbeitserlaubnis\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">#EMEACNX<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">#AGENTCNX<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3522142662\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T10:36:20.080+02:00\",\"created_at\":\"2026-05-05T10:18:57.907+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1621\",\"campaign_id\":\"459\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1727555\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On site - Media Industry BP01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Er du skarp til at levere kundeservice og har du sans for mersalg? Bliv kundeservicer\u00e5dgiver for Bonnier i Malaga!\u00a0<\/p><p><\/p><p>I vores Bonnier afdeling i <b>Benalmadena <\/b>st\u00e5r vi for serviceoplevelsen til vores glade abonnementer. Vi er et af Nordens mest kendte mediebrands...\u00a0<\/p><p>Blandt andet Illustreret Videnskab, Historie, og Bo Bedre. Vi har fokus p\u00e5 specialmedier, og vi l\u00f8ser vores kunders udfordringer, samt skr\u00e6ddersyer specialtilbud for at forbedre deres oplevelse.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Din prim\u00e6re arbejdsopgave som kundeservecemedarbejder vil v\u00e6re, at h\u00e5ndtere indg\u00e5ende opkald fra kunder, hvor du bl.a hj\u00e6lper med leverance, betaling samt diverse l\u00f8sninger. Det er vigtigt, at du lytter til vores kunder. Du skal v\u00e6re nysgerrig omkring indholdet i vores blade, for at v\u00e6re s\u00e5 proaktiv og im\u00f8dekommende som muligt. Vi bel\u00f8nner vores trofaste kunder med skr\u00e6ddersyede tilbud, hvilket du skal f\u00f8le, som noget helt naturligt.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00d8nsker du en arbejsdag indenfor kundeservice, hvor hver dag er forskellig?\u00a0\u00a0\u00a0\u00a0<\/p><p>Medens du ikke h\u00e5ndterer indg\u00e5ende opkald samt diverse kontoropgaver, s\u00e5 vil der v\u00e6re tid til, at du fordyber dig i Bonniers produkter. Det er en stor del af rollen, at man besidder en nysgerrighed og nyder at l\u00e6se de mange forskellige magasiner. Vi holder os ikke til drejeb\u00f8ger samt manuskripter, s\u00e5 man skal v\u00e6re kreativ for at hj\u00e6lpe kunden bedst muligt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du vil blive en del af et lille, kompetent, og hyggeligt team, hvor der altid er god stemning! Du vil udvikle dine kommunikative kompetencer og samtidig opn\u00e5 en bred viden. Vi p\u00e5sk\u00f8nner altid et godt stykke arbejde. Vi s\u00f8rger for du bliver udfordret i rollen. Kvaliteten af dit arbejde vil direkte afspejles af afdelingens og din individuelle m\u00e5l, og vi vil altid hj\u00e6lpe hinanden med at levere god service. Du har mulighed for selv at p\u00e5virke din l\u00f8n gennem provision!\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du skal have interesse for mersalg til vores trofaste kunder, s\u00e5 de ikke g\u00e5r glip af vores gode tilbud.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Som person er du en...\u00a0<\/p><p>-\u00a0 som \u00f8nsker at give den bedste kundeserviceoplevelse\u00a0<\/p><p>-\u00a0 der str\u00e6ber efter resultater \u2013 du er engageret, ambiti\u00f8s, og m\u00e5lrettet omkring dit arbejde\u00a0<\/p><p>-\u00a0 som nyder at t\u00e6nke logisk, ud af boksen, og tager gerne imod en udfordring\u00a0<\/p><p>-\u00a0 du taler og skriver flydende dansk, samt kundskab i engelsk korrespondance\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Vi tilbyder uddannelsesprogram inden for salg, kundepleje og personlig udvikling og...\u00a0<\/p><p>- Attraktiv l\u00f8npakke med grundl\u00f8n og provision uden tag\u00a0<\/p><p>- Betalt tr\u00e6ning gennem hele forl\u00f8bet, samt mentorforl\u00f8b i de f\u00f8rste 3 m\u00e5neder\u00a0<\/p><p>- Mulighed for selv at forme din karriere hos Webhelp\u00a0<\/p><p>- Et modent og seri\u00f8st team i hjertet af Benalm\u00e1dena\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Mulighed for at arbejde hjemmefra i Spanien en del af arbejdstiden efter opl\u00e6ringsperioden.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>START: Tiltr\u00e6delse hurtigst muligt\u00a0<\/p><p>\u00a0\u00a0<\/p><p>ARBEJDSTIDER: Mandag-Torsdag 9-17 og Fredag 9-16 (39 timer \/ uge). Det er en heltidsstilling men for ret person er vi \u00e5bne for deltid efter opl\u00e6rningsprocessen om det f\u00f8les relevant.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>LOKATION: Benalm\u00e1dena, Malaga\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bonnier Publications inkluderer magasinerne: G\u00f8r Det Selv, I FORM, Illustreret Videnskab, Historie, Bo Bedre, Komputer for Alle,\u00a0 Bolig Magasinet, Costume, Magasinet Liv, Bil Magasinet, Digital Foto, Wype\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bogserier: Historie \u00c5rbog, Illustreret Videnskabs \u00c5rsbog, Europa i Flammer, Historiens St\u00f8rste G\u00e5der, Bil Revyen, Brugte Dr\u00f8mmebiler, \u00c5rets Biler, MC Revyen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Digitale produkter: Historie Digitalt, G\u00f8r Det Selv Digitalt, I FORM Digitalt, Illustreret Videnskab Digitalt, samt Wype.<\/p>\",\"ats_external_id\":\"R1727555\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1559.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-18T16:31:31.365+02:00\",\"created_at\":\"2026-05-05T10:05:23.914+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.   \\n\\n  \\n\\nIf you\u2019re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.   \\n\\n  \\n\\nCareer growth and personal development   \\n\\n  \\n\\nThis is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.   \\n\\n  \\n\\nWhat you will do in this role   \\n\\n  \\n\\nIn everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.   \\n\\n  \\n\\nAs a Fashion Support Consultant on our team, you will:   \\n\\n  \\n\\n- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands \\n- Log call details onto call management systems and provide response and resolution within SLA \\n- Maintain service and product knowledge and expertise associated with applications specific to individual customers. \\n\\n  \\n\\nYour qualifications   \\n\\n  \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   \\n\\n  \\n\\nConcentrix is a great match if you:   \\n\\n  \\n\\n- Are proficient or bilingual in Italian plus an advanced level English or Spanish\\n- Have good disposition to work in a customer service environment \\n- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need \\n- Can take ownership of, and progress calls to resolution or to escalate call to resolution \\n\\n  \\n\\nIt will be a plus if you have: \\n \\n- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus \\n\\n  \\n\\nDon\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.   \\n\\n  \\n\\nWhat\u2019s in it for you   \\n\\n  \\n\\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.   \\n\\n  \\n\\nIn this role, we offer benefits that help support your unique lifestyle:   \\n\\n  \\n\\n- 39 hours\/week temporary contract: Monday to Friday 09:00 to 18:00 \\n- Salary 18.978 euros gross\/year + up to 1.200 euros gross\/year in bonus \\n- Central location in Barcelona \\n- Bring-a-friend (referral) bonus opportunities \\n- Full paid training on the company and the project you'll be working on \\n- Career development programs and specialized courses \\n\\n  \\n\\nExperience the best version of you!   \\n\\n  \\n\\nAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.   \\n\\n  \\n\\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d   \\n\\n  \\n\\nConcentrix is an equal opportunity employer\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Fashion Support Consultant in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in Fashion.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Fashion Support Consultant<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Italian plus an advanced level English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>It will be a plus if you have:<\/b>\u00a0<br \/>\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary 19.623 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Our teams are experienced, dynamic, and collaborative with a passion for how technology is transforming the world.<br \/><br \/>This role is a high impact, individual contributor position designed for a strategic catalyst who thrives at the intersection of finance, technology, and storytelling. You will be the face of the company to the global investment community, responsible for articulating our value proposition and brand.<br \/><br \/>This position will be remote\/WAH and can be performed anywhere in the United States.<br \/><br \/>Overview:<br \/>You will lead the strategic planning, development, and execution of all IR activities. You will function as the primary point of contact for buy and sell side analysts as well as institutional investors. We are looking for a bold, creative and tech forward entrepreneur who can navigate the complexities of a multi-billion-dollar revenue enterprise while maintaining the agility of a growth-minded entrepreneur.<br \/><br \/>You will work with marketing to develop and drive strategic communications that accurately reflect the company\u2019s performance and strategy.<br \/><br \/>Requirements:<br \/>\u2022 Analyst and Investor Outreach: You will proactively build and manage relationships with key equity analysts and institutional investors. You are not just managing existing relationships; you are boldly expanding our network.<br \/>\u2022 Earnings and Financial Reporting: Lead the preparation for quarterly earnings calls, including scripts, presentations and Q&amp;A prep for the CFO and CEO.<br \/>\u2022 Market Intelligence: Monitor industry trends, competitor actions, and market sentiment. Provide actionable insights to the executive leadership team regarding our valuation and perception.<br \/>\u2022 AI and BPO Integration: Synthesize the Business Process Outsourcing landscape and Automation technology to position as an industry disruptor.<br \/>\u2022 Event Management: Organize and lead investor roadshows, analyst days and annual shareholder meetings. Drive new high-impact engagements and thought leadership initiatives to elevate the company\u2019s profile with the global investment community.<br \/>\u2022 Minimum 3 years\u2019 experience as Head of Investor Relations.<br \/>\u2022 Experience in a global, publicly traded company at the F500 level.<br \/>\u2022 Extensive experience navigating global capital markets.<br \/>\u2022 High proficiency in AI trends and their application within BPO, Tech Services or similar sectors.<br \/>\u2022 Bachelor\u2019s degree in finance, economics or related field required, MBA or CFA preferred.<br \/><br \/>Ideal candidate profile:<br \/>\u2022 Bold and Outgoing. You are a decisive, natural networker who enjoys building bridges and \u201cselling\u201d the corporate story.<br \/>\u2022 Creative Strategist: You think beyond the spreadsheet. 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Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<br \/><br \/>The deadline for applying for this position is June 5, 2026.<br \/><br \/>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/><br \/>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <span>app.acco&#64;concentrix.com.<\/span> All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<br \/><br \/>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for this role.<br \/><br \/>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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H\u00edbrido\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>\u00bfTe apasiona el derecho laboral, disfrutas del dinamismo de las relaciones colectivas y buscas dar un salto cualitativo en tu carrera? En <b>Concentrix<\/b> cuidamos de las personas de la misma forma que cuidamos de nuestros proyectos. Creemos en la excelencia, la diversidad y el desarrollo continuo.<\/p><p><\/p><p><b>Tus Funciones Principales<\/b><\/p><p>Formando parte de nuestro equipo de Relaciones Laborales, asumir\u00e1s un rol activo y transversal que combina la estrategia jur\u00eddica con la gesti\u00f3n operativa:<\/p><ul><li><b>R\u00e9gimen Disciplinario:<\/b> Liderar la elaboraci\u00f3n, aplicaci\u00f3n, seguimiento y resoluci\u00f3n de expedientes disciplinarios, despidos, cartas de sanci\u00f3n y acuerdos novatorios.<\/li><li><b>Asesoramiento Estrat\u00e9gico e Interno:<\/b> Asesorar y dar soporte preventivo en materia laboral al equipo de Operaciones\u00a0, facilitando la toma de decisiones y minimizando riesgos de conflicto.<\/li><li><b>Defensa y Representaci\u00f3n:<\/b> Representar y defender los intereses de la compa\u00f1\u00eda ante juzgados, \u00f3rganos administrativos (CMAC\/TLC), Inspecci\u00f3n de Trabajo y Seguridad Social, y comisiones internas.<\/li><li><b>Estrategia Procesal y <i>Partners<\/i> Externos:<\/b> Coordinar y preparar la estrategia procesal junto a despachos y asesores externos, garantizando el cumplimiento de los est\u00e1ndares del grupo en tiempo y forma.<\/li><li><b>Relaciones Colectivas:<\/b> Gestionar la interlocuci\u00f3n y mantener una relaci\u00f3n fluida con la Representaci\u00f3n Legal de las Personas Trabajadoras (RLPT) y sindicatos.<\/li><li><b>Cumplimiento Normativo:<\/b> Mantenerte al d\u00eda de las novedades legislativas o jurisprudenciales, comunic\u00e1ndolas internamente para adaptar las pol\u00edticas operativas de la empresa.<\/li><li><b>Gesti\u00f3n Documental:<\/b> Asegurar el archivo, control, trazabilidad y realizaci\u00f3n de las tareas administrativas del \u00e1rea (calendarios laborales, comunicaciones oficiales, etc.).<\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 buscamos en ti? <\/b><\/p><ul><li><b>Formaci\u00f3n:<\/b> Grado o Licenciatura en <b>Derecho<\/b> o <b>Relaciones Laborales<\/b>.<\/li><li><b>Experiencia:<\/b> M\u00ednimo <b>1-2 a\u00f1os de experiencia<\/b> en una posici\u00f3n similar de relaciones laborales o asesor\u00eda jur\u00eddica interna. <i>(Se valorar\u00e1 muy positivamente aportar un a\u00f1o de experiencia en el sector Contact Center).<\/i><\/li><li><b>Idiomas:<\/b> Nivel medio-alto de <b>ingl\u00e9s<\/b>.<\/li><li><b>Habilidades digitales:<\/b> Competencia avanzada en herramientas ofim\u00e1ticas.<\/li><\/ul><p><\/p><p><b>Buscamos a la persona ideal si, adem\u00e1s:<\/b><\/p><ul><li>Tienes un alto <b>rigor t\u00e9cnico<\/b>, atenci\u00f3n al detalle y un s\u00f3lido criterio jur\u00eddico.<\/li><li>Destacas por tu comunicaci\u00f3n clara, asertiva y profesional.<\/li><li>Posees una excelente gesti\u00f3n del tiempo orientada al cumplimiento de plazos legales.<\/li><li>Sientes pasi\u00f3n por tu profesi\u00f3n, quieres marcar la diferencia y compartes una visi\u00f3n colaborativa.<\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 te ofrecemos? <\/b><\/p><ul><li><b>Ubicaci\u00f3n:<\/b> Barcelona Capital (Modelo H\u00edbrido)<\/li><li><b>Contrato:<\/b> Indefinido - Jornada Completa (39h\/semana)<\/li><li><b>Incorporaci\u00f3n:<\/b> Inmediata (respetando tu preaviso actual)<\/li><li><b>Salario Atractivo:<\/b> Banda salarial de <b>22.000\u20ac a 28.000\u20ac brutos anuales<\/b> (fijada seg\u00fan la experiencia y val\u00eda aportada).<\/li><li><b>Retribuci\u00f3n Flexible Directa (Pagada por la empresa):<\/b><ul><li>&#x1f691; <b>Seguro M\u00e9dico Privado<\/b> completo.<\/li><li>&#x1f4b3; <b>Tarjeta Restaurante<\/b> valorada en <b>1.540\u20ac al a\u00f1o<\/b> para tus comidas.<\/li><\/ul><\/li><li><b>Estabilidad:<\/b> Contrato indefinido en una empresa l\u00edder y de referencia en su sector.<\/li><li><b>Conciliaci\u00f3n y Flexibilidad Real:<\/b><ul><li>Horario flexible de entrada y salida.<\/li><li>De lunes a jueves de 9:00h a 18:00h y <b>viernes cortos (jornada intensiva)<\/b><\/li><li><b>Modelo de trabajo h\u00edbrido<\/b> (combinando teletrabajo semanal y presencialidad).<\/li><\/ul><\/li><li><b>Crecimiento:<\/b> Formaci\u00f3n continua, posibilidades reales de desarrollo profesional y un excelente ambiente de trabajo en equipo.<\/li><li><b>Descuentos corporativos<\/b> y ventajas exclusivas por ser parte del grupo.<\/li><\/ul><div><div><div><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Sector Knowledge and Expertise:<\/b><br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p><b>Account Management and Business Growth:<\/b><br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.\u00a0<br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.\u00a0<br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p><b>Collaboration and Coordination:<\/b><br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p><b>Reporting and Analytics:<\/b><br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p><b>Professional Development:<\/b><br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 8&#43; years of experience.<br \/>- A minimum of 5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector\u00a0<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Sector Knowledge and Expertise:<\/b><br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p><b>Account Management and Business Growth:<\/b><br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p><b>Collaboration and Coordination:<\/b><br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p><b>Reporting and Analytics:<\/b><br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p><b>Professional Development:<\/b><br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 8&#43; years of experience.<br \/>- A minimum of 5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector<span>\u00a0<\/span><\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1723568\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"100000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-06T22:05:41.984+08:00\",\"created_at\":\"2026-05-04T22:07:36.306+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1723568\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f6c165d176c10f9a38\",\"descriptor\":\"Concentrix CX UK Limited\",\"reference_id\":\"ISYNC\",\"organization_reference_id\":\"ISYNC\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1396\",\"descriptor\":\"Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1723568\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1723568\/apply\",\"job_requisition_id\":\"R1723568\"}],\"organizations\":[{\"wid\":\"8f4c04bd6f450198b9a61012721a5912\",\"descriptor\":\"(CORP) EMEA SALES & ACCOUNT MANAGEMENT\",\"reference_id\":\"EMEASALESACTMGT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106323dab7139883ceb0\",\"descriptor\":\"990021158 Sales Operations\",\"reference_id\":\"OLD_AI_990021158\",\"custom_reference_id\":\"OLD_AI_990021158\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01f6c165d176c10f9a38\",\"descriptor\":\"Concentrix CX UK Limited\",\"reference_id\":\"ISYNC\",\"custom_reference_id\":null,\"company_reference_id\":\"ISYNC\"},{\"wid\":\"f9af6d72609801845c8e1fd83e06e67f\",\"descriptor\":\"W1158 - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/p><ul><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><li><p>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/p><\/li><li><p>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/p><\/li><li><p>Support and manage the program together with other Team Leaders and Managers \u00a0<\/p><\/li><li><p>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/p><\/li><li><p>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/p><\/li><li><p>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/p><\/li><\/ul><p><\/p><p><span><b>Qualification:<\/b>\u00a0Graduate<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Disclaimer:-<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1718625\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-01T18:10:29.808+08:00\",\"created_at\":\"2026-05-04T22:07:31.176+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai----Flrs-6--7-Infinity-Tower-Mindspace-Zakeria-Rd\/Asst-Manager--Operations_R1718625\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-INFIN-01\",\"wid\":\"029c37c0901c10396bedc91a7caa0000\",\"descriptor\":\"IND Mumbai - 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You will be accountable for daily network activities, such as those related to incidents and change management, to ensure end user requests are handled and addressed within defined SLAs. You will report to the Network Engineering Team.\\nRequirements\\n5+ years of experience in Networking (LAN\/ WAN & Security)\\nBachelor's Degree\/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP , Palo Alto PCNSA and PCNSE and ITIL preferred. Specialized NGFW.\\nDemonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required.\\nDeep knowledge with proven expertise of Cisco\/Meraki, Fortigate, Palo Alto networking products, NAC, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco\/Fortinet\/Meraki), maintaining and troubleshooting\\nExpertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI\/T3\/ E1, VoIP, VPN tunnels etc.\\nProficient configuring WAN links, VLANs and protocols such as TCP\/IP, SNMP, OSPF, BGP, EIGRP etc.\\nSolid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y\\nProven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, and EIGRP etc. and security mechanisms such as IPSec\/AES\/3DES\/SSL and TLS.\\nResponsibilities\\nProvide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies\/VPNs\\nProvide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved\\nConduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar\\nExecute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA's\\nProactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure\\nAuthor and deliver network related documentation\\nEnsure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. You will report to the Network Engineering Team<\/p><p><\/p><div><div><div><div><div><div><div><div><div><p><b>Requirements<\/b><\/p><ul><li><p>\u00a0 \u00a0 \u00a05&#43; years of experience in Networking (LAN\/ WAN &amp; Security)<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Bachelor&#39;s Degree\/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 &amp; 4.5 and object-oriented programming required.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco\/Fortinet\/Aruba), maintaining and troubleshooting<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI\/T3\/ E1, VoIP, VPN tunnels etc.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0Proficient configuring WAN links, VLANs and protocols such as TCP\/IP, SNMP, OSPF, BGP, RIP etc.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0 Solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Proven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec\/AES\/3DES\/SSL<\/p><\/li><\/ul><p><b>Responsibilities<\/b><\/p><ul><li><p>\u00a0 \u00a0 \u00a0 \u00a0 Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies\/VPNs<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Development Specialist in Barcelona (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Sales Development Specialist <\/strong>on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p>\\n<p>- Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p>\\n<p>- Maintain broad knowledge of products, pricing, promotions, and procedures<\/p>\\n<p>- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (&lsquo;KPIs&rsquo;)<\/p>\\n<p>- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>- Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>- Participate in activities designed to improve customer satisfaction and sales performance<\/p>\\n<p>&nbsp;- Answer billing questions by talking through components of customer accounts<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:&nbsp;&nbsp; <\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Thursday 09:00 to 18:00, Friday 09:00 - 17:00<br \/>- Base salary of 20.000 euros gross\/year + up to 4.500 euros in bonus gross\/year, including private medical insurance<br \/>- Great office location in&nbsp;Barcelona<br \/>- Full paid training on the company and the project you'll be working on<br \/>- Career development programs and specialized courses<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer <\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Oporto, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Moderador de Contenidos, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Revisar, auditar y moderar contenidos generados por usuarios finales, incluyendo aspectos relacionados con derechos de autor<\/li>\\n<li>Desempe&ntilde;ar un papel activo en la revisi&oacute;n del comportamiento de los usuarios y asegurar el cumplimiento de las normas en redes sociales<\/li>\\n<li>Analizar reportes siguiendo protocolos, procedimientos e instrucciones, manteniendo un alto nivel de calidad en cada caso<\/li>\\n<li>Actuar como punto central de moderaci&oacute;n entre los usuarios de redes sociales, aplicando las directrices en contextos complejos y en constante evoluci&oacute;n<\/li>\\n<li>Tomar decisiones de forma aut&oacute;noma ante situaciones desafiantes, potencialmente sensibles o cr&iacute;ticas para el negocio<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes al menos 6 meses de experiencia relevante en &aacute;reas relacionadas<\/li>\\n<li>Tienes una fuerte orientaci&oacute;n al cliente<\/li>\\n<li>Tienes alta tolerancia al trabajo repetitivo en un entorno din&aacute;mico y de alta productividad<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2896299352\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T00:59:04.795+01:00\",\"created_at\":\"2026-05-04T14:53:38.927+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1797\",\"campaign_id\":\"484\",\"campaign_title\":\"ByteDance LM ANSA \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3634564785\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T12:59:09.350+01:00\",\"created_at\":\"2026-05-04T14:51:09.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1798\",\"campaign_id\":\"483\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1339374447\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T00:59:04.921+01:00\",\"created_at\":\"2026-05-04T14:48:04.721+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1799\",\"campaign_id\":\"482\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Conte\u00fado em Portugu\u00eas Europeu - Redes Sociais\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Moderador de Conte&uacute;do no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Moderador de Conte&uacute;do, vais:<\/p>\\n<ul>\\n<li>Ter um papel ativo na procura cont&iacute;nua de iniciativas para melhorar o servi&ccedil;o e a experi&ecirc;ncia global do utilizador<\/li>\\n<li>Rever, auditar e moderar conte&uacute;dos gerados pelos utilizadores finais, incluindo quest&otilde;es relacionadas com direitos de autor<\/li>\\n<li>Desempenhar um papel ativo na an&aacute;lise do comportamento dos utilizadores e garantir o cumprimento das regras nas redes sociais<\/li>\\n<li>Analisar relat&oacute;rios de acordo com protocolos, procedimentos e instru&ccedil;&otilde;es, mantendo um elevado n&iacute;vel de qualidade em cada caso<\/li>\\n<li>Atuar como ponto central de modera&ccedil;&atilde;o entre os utilizadores das redes sociais, aplicando as diretrizes em contextos complexos e em constante evolu&ccedil;&atilde;o<\/li>\\n<li>Tomar decis&otilde;es de forma aut&oacute;noma perante situa&ccedil;&otilde;es desafiantes, potencialmente sens&iacute;veis ou cr&iacute;ticas para o neg&oacute;cio<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu (C1), tanto escrito como oral<\/li>\\n<li>Tens um bom n&iacute;vel de ingl&ecirc;s (B2), tanto escrito como oral<\/li>\\n<li>Tens pelo menos 6 meses de experi&ecirc;ncia relevante em &aacute;reas relacionadas<\/li>\\n<li>Tens uma forte orienta&ccedil;&atilde;o para o cliente<\/li>\\n<li>Tens elevada toler&acirc;ncia a trabalho repetitivo num ambiente din&acirc;mico e de alta produtividade<\/li>\\n<li>&Eacute;s capaz de trabalhar tanto em equipa como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1003761798\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-30T00:59:02.571+01:00\",\"created_at\":\"2026-05-04T14:43:22.999+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1624\",\"campaign_id\":\"453\",\"campaign_title\":\"Advisor II, B2B Sales R1727547\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative in Barcelona (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>- Create the business environment for sustained growth on the account&nbsp;<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Spanish with advanced English level&nbsp;<br \/>- Have a solid sales background and previous experience in Sales B2B&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>- Have previous experience working with channel&nbsp;<br \/>- Are dynamic and energetic&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Salary offer: base salary of 20,100 euros gross\/year + up to 4,300 bonus gross\/year<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>- Opportunities for a career abroad through the International Mobility Program&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<h3><strong>Job Requirements:<\/strong><\/h3>\\n<ul>\\n<li><strong>Language Skills:<\/strong> Proficiency in both Arabic and English.<\/li>\\n<li><strong>Experience:<\/strong>\\n<ul>\\n<li>Experience in sales and customer service.<\/li>\\n<li>Familiarity with CRM tools like Salesforce.com is beneficial.<\/li>\\n<li>Experience in high-volume calling or outreach environments.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Skills:<\/strong>\\n<ul>\\n<li>Effective communication and the ability to engage prospects professionally.<\/li>\\n<li>Enthusiasm and willingness to learn in a fast-paced sales environment.<\/li>\\n<li>Strong organisational skills and ability to manage outreach commitments.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<h3><strong>Position Details:<\/strong><\/h3>\\n<ul>\\n<li><strong>Type:<\/strong> Temporary, with the possibility of extension based on performance.<\/li>\\n<li><strong>Responsibilities:<\/strong>\\n<ul>\\n<li>Conducting outbound prospecting through various channels.<\/li>\\n<li>Responding to inbound leads and qualifying interest.<\/li>\\n<li>Scheduling calls or meetings for account executives.<\/li>\\n<li>Collaborating with sales and marketing teams to improve processes.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"308524896\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T03:59:06.501+04:00\",\"created_at\":\"2026-05-04T12:45:23.118+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1800\",\"campaign_id\":\"480\",\"campaign_title\":\"ByteDance GEC - SPS \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista en fraude y riesgos en espa\u00f1ol \u2013 E-Commerce global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista en fraude y riesgos en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! 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Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3554027348\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T15:02:41.493+01:00\",\"created_at\":\"2026-05-04T12:38:17.124+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1801\",\"campaign_id\":\"479\",\"campaign_title\":\"ByteDance MPO \/ Portuguese Brazilian  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Brazilian Portuguese-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. 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Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience in over 70 languages and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.\u00a0 Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; energy and public sector; media and communications; retail and e-commerce; travel and transportation. We are Different by Design. Visit www.concentrix.com to learn more.<\/p><p><\/p><p><b><u>Role and KEY RESPONSIBILITIES<\/u><\/b><\/p><p>Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams.<\/p><ul><li>Develop, manage, and maintain comprehensive schedules<\/li><li>Single Point of Contact for the Business Unit.<\/li><li>Structure set up to core scheduling activities.<\/li><li>Forecast Upload and generate the Intraday Patterns ( IDP)<\/li><li>Schedule Generation and Optimization.<\/li><li>Review IDP (Requirement vs Schedule) with sites\/Partners.<\/li><li>Recommending required headcount with sites\/Partners by running different scheduling scenarios.<\/li><li>Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR %<\/li><li>Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities.<\/li><li>Ensure resource allocation aligns with project goals and organizational capacity.<\/li><li>Lead and motivate team members to achieve scheduling objectives efficiently.<\/li><li>Establish quality control measures to ensure accuracy and consistency in scheduling outcomes.<\/li><li>Drive continuous improvement initiatives to enhance scheduling processes and team performance.<\/li><li>Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments<\/li><li>Identify inefficiencies in manual scheduling processes and implement automation to improve accuracy and efficiency.<\/li><li>Leverage machine learning and data analytics to enhance workforce scheduling models.<\/li><li>Stay updated with emerging technologies in WFM, automation, and AI-powered workforce optimization.<\/li><li>Explore RPA (Robotic Process Automation) opportunities to minimize manual interventions in scheduling.<\/li><li>Benchmark against industry leaders to adopt best practices in scheduling innovation.<\/li><li>Monitoring mailbox and managing the workload<\/li><li>Will be actively involved in updating the realtime exceptions and schedule changes through email request.<\/li><\/ul><p><\/p><p><b>Key Skills &amp; Knowledge:<\/b><\/p><p><\/p><ul><li>Good knowledge of MS Office tools, SQL, PowerBi<\/li><li>Excellent communication and interpersonal skills.<\/li><li>Proficiency with computers<\/li><li>Willingness to work in a 24*7 shift environment<\/li><li>Drive for self-learning and knowledge enhancement<\/li><li>Exposure to the leave management system<\/li><li>Contact Centre Workforce Management experience<\/li><\/ul><ul><li>Extensive experience with WFM software.<\/li><li>Experience in IEX and Alvaria WFM tool is required, preferably Alvaria.<\/li><li>Team handling experience shall be an added advantage.<\/li><li>Ability to simplify complex operations into repeatable processes<\/li><li>Comfortable in fast-paced environment<\/li><li>Ability to make decisions in time sensitive ambiguous situations<\/li><li>Ability to multitask and manage multiple projects simultaneously.<\/li><li>Strong problem-solving skills and adaptability to changing priorities.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>QUALIFICATIONS<\/b><\/p><p><b>:<\/b><\/p><p>Graduation<\/p><p><\/p><p><\/p><p><b>Disclaimer:-<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Senegal - Service Client - Fran\u00e7ais &amp; Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client - Fran\u00e7ais &amp; Anglais\",\"street\":null,\"address\":null,\"city\":\"Dakar\",\"state\":\"Dakar Region\",\"postal_code\":null,\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3181379348\",\"location\":\"Senegal, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-01T01:59:08.711+02:00\",\"created_at\":\"2026-04-30T18:08:46.758+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1020\",\"campaign_id\":\"18132\",\"campaign_title\":\"Receptionist R1723925\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist (m\/w\/d) Halle \/ Saale\",\"street\":\"DEU Halle\",\"address\":\"DEU Halle\",\"city\":\"Halle (Saale)\",\"state\":\"Saxony-Anhalt\",\"postal_code\":\"06112\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>Power your game-changing career<\/p><p><b>Du suchst einen Job, der zu dir und deinen F\u00e4higkeiten passt?<\/b>\u00a0Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p>F\u00fcr den Standort Halle \/ Saale m\u00f6chten wir zeitnah die Position Receptionist besetzen.<\/p><p>Werde unser L\u00e4cheln am Empfang und kompetente Kontaktperson f\u00fcr Besuch und Mitarbeitende. Souver\u00e4n f\u00fchrst du Eink\u00e4ufe \u00fcber unser Bestellsystem durch und hast auch die Hausverwaltung und -technik wachsam im Blick.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start: 01.07.2026 | Vollzeit (40h) | unbefristet | Standort Halle \/ Saale | Montag \u2013 Freitag, Gleitzeit zw. 7:00 \u2013 17:30 Uhr | Deutsch C1<\/p><p>Interner Bewerbungsschluss: 28.05.2026<\/p><p><\/p><p><b>Das klingt nach dir und deiner beruflichen Zukunft?<\/b> Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeitenden Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als Receptionist (m\/w\/d) in unserem Team wirst du:<\/p><ul><li>Das <b>Management des Empfangsbereiches<\/b> verantworten und verschiedene B\u00fcrot\u00e4tigkeiten von der Organisation wie Bearbeitung des Posteingangs\/-ausgangs bis hin zu der Beantragung und Koordination von Eink\u00e4ufen \u00fcber unser Bestellsystem \u00fcbernehmen.<\/li><li>Das <b>Facility Management<\/b> inkl. der Hausverwaltung und -technik sowie die <b>Koordination anderer Dienstleiste<\/b>r administrieren und Kosten\u00fcbernahmen, Accountpflege und Buchungen erstellen.<\/li><li><b>Kunden, Besucher und Mitarbeiter<\/b> \u2013 pers\u00f6nlich und am Telefon qualifiziert betreuen.<\/li><li>Die Besprechungsr\u00e4ume sowie die <b>Unterst\u00fctzung der Kundenbewirtung koordinieren<\/b>.<\/li><li>Alle <b>administrativen und organisatorischen Assistenzaufgaben<\/b> \u00fcbernehmen, von der Begr\u00fc\u00dfung der Besucher, Ausstellung der Besucherausweise oder auch f\u00fcr die Begleitung von Personen zur Verf\u00fcgung stehen.<\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li>Idealerweise \u00fcber eine abgeschlossene Ausbildung im<b> kaufm\u00e4nnischen oder dienstleistungsorientierten Bereich<\/b> verf\u00fcgst oder alternativ <b>vergleichbare Berufserfahrung<\/b> hast.<\/li><li>Durch<b> sehr gute Kommunikation auf Deutsch<\/b> in Wort und Schrift (C1) \u00fcberzeugst und grundlegende Englischkenntnisse besitzt.<\/li><li><b>Einsatzbereit, flexibel und belastbar<\/b> bist und ein sicheres Auftreten dich auszeichnet.<\/li><li><b>Professionalit\u00e4t und Freundlichkeit<\/b> in Kombination mit ausgezeichneten kommunikativen F\u00e4higkeiten f\u00fcr dich selbstverst\u00e4ndlich ist.<\/li><li>Du <b>zuverl\u00e4ssig<\/b> bist und w\u00fcnschenswerterweise Erfahrung im Umgang mit Bestellsystemen mitbringst.<\/li><li>Eine <b>selbstst\u00e4ndige und gewissenhafte Arbeitsweise<\/b> verfolgst und gleichzeitig <b>teamf\u00e4hig<\/b> bist.<\/li><\/ul><p><\/p><p><b>Unsere Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/li><li>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/li><li>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Concentrix stellt dir deshalb eine <b>verg\u00fcnstigte Monatsfahrkarte\/ein verg\u00fcnstigtes Jobticket<\/b> zur Verf\u00fcgung.<\/li><li>Unsere Mitarbeiter-Events begleiten Dich \u00fcber das Jahr verteilt.<\/li><li>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/li><li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf <b>Du-und-Du<\/b> bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/li><\/ul><p><\/p><p><b>Du hast noch Fragen?<\/b><\/p><p>Bei Fragen steht dir Nicole H\u00f6vels unter 0173 3795354 gerne zur Verf\u00fcgung.<\/p><p>Internes Stellenk\u00fcrzel: R1723925<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Management Holding B.V. &amp; Co. KG<\/p><p>Grenzstra\u00dfe 21, 06112 Halle (Saale)<\/p><p><\/p><p><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix:<\/i><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><\/p><p><i>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i><\/p><p><\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p>\",\"ats_external_id\":\"R1723925\",\"location\":\"Halle (Saale), Saxony-Anhalt\",\"job_type\":\"full_time\",\"salary\":\"2409.29\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T16:05:04.334+08:00\",\"created_at\":\"2026-04-30T18:04:53.059+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Halle-Saale\/Receptionist--m-w-d--Halle---Saale_R1723925-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Fraud &amp; Risk Specialist in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Fraud &amp; Risk Specialist<\/strong>, you will:<\/p>\\n<ul>\\n<li>Monitor transactions and activities to detect suspicious or fraudulent behavior.<\/li>\\n<li>Use tools, reports, and alerts to identify and escalate potential fraud cases.<\/li>\\n<li>Investigate fraud incidents and ensure thorough case documentation.<\/li>\\n<li>Analyze operational losses and identify root causes to support prevention strategies.<\/li>\\n<li>Ensure adherence to internal controls and regulatory compliance (e.g., AML, KYC).<\/li>\\n<li>Assist in implementing fraud detection systems and improving control measures.<\/li>\\n<li>Collaborate with internal teams such as Legal, Compliance, and Customer Service.<\/li>\\n<li>Prepare reports and communicate investigation findings to management and stakeholders.<\/li>\\n<li>Prepare reports and communicate findings to management and key departments<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a minimum of 2 years&rsquo; experience in e-commerce fraud or customer service;<\/li>\\n<li>Have experience in fraud, abuse, or cybercrime investigations is a strong plus.<\/li>\\n<li>Are highly analytical, detail-oriented, and meticulous; skilled in documenting findings using templates and guidelines.<\/li>\\n<li>Have strong problem-solving and prioritization skills; proactive mindset with a focus on continuous improvement.<\/li>\\n<li>Are able to gather and synthesize information from multiple sources to support investigation hypotheses.<\/li>\\n<li>Are organized, results-driven, and composed under pressure; effective in handling disputes and emergencies; proficient in Microsoft Word and Excel<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Valencia or Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise\u00a0<br \/>-Escalate potential service issues\u00a0<br \/>- Guide customers through the claims process\u00a0<br \/>- Monitor and report on customer service performance\u00a0<br \/>- Keep up to date with all the latest products, processes and policy changes\u00a0<br \/><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Dutch plus an advanced level of French and English\u00a0<\/p><p>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<br \/>\u00a0<br \/>\u00a0<\/p><p><b>It will be a plus if you have:<\/b>\u00a0<br \/>\u00a0<br \/>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>- 39 hours\/week full-time Monday to Friday 08:30 to 17:30\u00a0<br \/>- Salary 23.950 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"910044638\",\"location\":\"Tunis, Tunisia\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T01:59:08.694+02:00\",\"created_at\":\"2026-04-30T10:18:58.025+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2003\",\"campaign_id\":\"123\",\"campaign_title\":\"GTM Campaign Tunisia English\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Anglais \",\"street\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"address\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"city\":\"Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":\"Tunisie\",\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2705856512\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T01:59:08.678+02:00\",\"created_at\":\"2026-04-30T09:23:28.693+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1021\",\"campaign_id\":\"18107\",\"campaign_title\":\"Supervisor, Physical Security R1722677\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor de Seguridad F\u00edsica\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Resumen del rol:<\/span><\/b><\/p><p><span><span>Buscamos un profesional de seguridad altamente \u00e9tico y detallista para liderar las operaciones de seguridad f\u00edsica en nuestros sites. El candidato ideal ser\u00e1 responsable de garantizar un entorno seguro para nuestros colaboradores y activos, gestionando proveedores de seguridad, sistemas tecnol\u00f3gicos y procesos de auditor\u00eda con un enfoque de servicio al cliente.<\/span><\/span><\/p><p><\/p><div><p><b><span>Responsabilidades<\/span><span><span>\u00a0p<\/span><\/span><span>rincipales<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><span><u>Gesti\u00f3n de Operaciones:<\/u><span><span>\u00a0<\/span>Supervisar y liderar al equipo de guardias de seguridad, asegurando el cumplimiento de consignas y est\u00e1ndares de desempe\u00f1o.<\/span><\/span><\/li><li><span><u>Sistemas de Seguridad Electr\u00f3nica:<\/u><span><span>\u00a0<\/span>Administrar y monitorear sistemas de CCTV y control de accesos (L<\/span><\/span><span>enel<\/span><span>,<span>\u00a0O<\/span><\/span><span>nguard<\/span><span>,<span>\u00a0H<\/span><\/span><span>ikvision).<\/span><\/li><li><span><u>Control de Identidades:<\/u><span><span>\u00a0<\/span>Gestionar el ciclo de vida de las tarjetas de acceso (altas, bajas y reposiciones) y bases de datos de usuarios.<\/span><\/span><\/li><li><span><u>Auditor\u00eda y Cumplimiento:<\/u><span><span>\u00a0<\/span>Ejecutar auditor\u00edas de seguridad peri\u00f3dicas y asegurar el cumplimiento de normas internacionales de seguridad f\u00edsica (por ej. ISO 27001, NFPA).<\/span><\/span><\/li><li><span><u>Administraci\u00f3n de Parqueos:<\/u><span><span>\u00a0<\/span>Supervisar la log\u00edstica del control de ingresos y seguridad en las \u00e1reas de estacionamiento.<\/span><\/span><\/li><li><span><u>Gesti\u00f3n de Crisis:<\/u><span><span>\u00a0<\/span>Liderar la toma de decisiones r\u00e1pida en situaciones de emergencia y actuar como mediador en la resoluci\u00f3n de conflictos.<\/span><\/span><\/li><li><span><u>Cultura de Servicio:<\/u><span><span>\u00a0<\/span>Mantener una comunicaci\u00f3n asertiva con l\u00edderes y colaboradores, garantizando que la seguridad sea un facilitador del negocio mediante la empat\u00eda y la atenci\u00f3n al cliente.<\/span><\/span><\/li><\/ul><\/div><div><p><\/p><p><b><span>Requisitos<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><span><span>M\u00ednimo 5 a\u00f1os de experiencia comprobable en manejo de personal de seguridad y guardias.<\/span><\/span><\/li><li><span><span>Estudios a nivel T\u00e9cnico Universitario.<\/span><\/span><\/li><li><span><span>Dominio t\u00e9cnico de plataformas de CCTV y software de control de acceso.<\/span><\/span><\/li><li><span><span>Conocimiento s\u00f3lido en normativas internacionales de seguridad.<\/span><\/span><\/li><li><span><span>Alta inteligencia emocional, control de impulsos y \u00e9tica profesional firme.<\/span><\/span><\/li><\/ul><\/div><div><p><\/p><\/div><div><p><b>OJO - Descripci\u00f3n del nivel del cargo:<\/b><\/p><p><span><span>\u25cf Cargo profesional de nivel inicial en un rol de supervisi\u00f3n. Recibe asignaciones de trabajo predeterminadas sujetas a un nivel moderado de control y revisi\u00f3n.<\/span><\/span><\/p><p><span><span>\u25cf Dirige a los subordinados para completar las tareas siguiendo las directrices, procedimientos y pol\u00edticas establecidas. Trabaja en asuntos de alcance limitado.<\/span><\/span><\/p><p><span><span>\u25cf Recibe asignaciones en t\u00e9rminos orientados a tareas y supervisa a los subordinados para establecer prioridades y completar las tareas.<\/span><\/span><\/p><p><span><span>\u25cf Proporciona supervisi\u00f3n a un grupo de empleados, asignando tareas, revisando el trabajo con frecuencia y manteniendo los cronogramas.<\/span><\/span><\/p><p><span><span>\u25cf Reporta a un Gerente o Gerente Senior.<\/span><\/span><\/p><\/div>\",\"ats_external_id\":\"R1722677\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"7750\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-05-06T06:07:36.297+08:00\",\"created_at\":\"2026-04-30T02:03:54.932+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Supervisor-de-Seguridad-Fsica_R1722677\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"organization_reference_id\":\"WGT02\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 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Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aaronalberto.ortiz@concentrix.com\"},\"first_name\":\"Aaron Alberto Ortiz Avila (103471221)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1722677\",\"wid\":\"d5ac6372512a10037d34c2608bfb0000\",\"descriptor\":\"Supervisor de Seguridad F\u00edsica\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1022\",\"campaign_id\":\"18105\",\"campaign_title\":\"Specialist, Sales Development R1725166\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - 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years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1024\",\"campaign_id\":\"18073\",\"campaign_title\":\"Platform Engineer II (TCF) R1726528\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Magento Developer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix Catalyst is the experience digital and service design practice of Concentrix, a global leader in CX, customer engagement, and digital transformation. We blend technology with human expertise to drive measurable business outcomes for our customers and to create experiences that people love to use. To measure success, we focus on key data points that enable businesses to track change and understand the value and impact of decisions made. Our people are our culture and a huge part of what makes us unique. 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follow company guidelines and maintain a high level of empathy and personalization\\nAccurately document all customer interactions using internal systems\\nWork with tools such as Zendesk and Hubtype to manage and resolve cases\\nMeet and maintain KPIs such as SLA, CSAT, and productivity targets\\nIdentify customer needs and suggest alternative products when appropriate\\nCollaborate with internal teams to resolve complex issues or escalations\\nRequirements\\nPrevious experience in customer service, preferably in fashion or retail\\nStrong communication skills in Italian and English (additional languages are a plus)\\nFamiliarity with customer service tools such as Zendesk and Hubtype is highly desirable\\nAbility to work in a fast paced environment and manage multiple tasks\\nStrong problem solving skills and attention to detail\\nCustomer oriented mindset with a focus on empathy and solution\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fashion Support Consultant in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fashion Support Consultant<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Italian and advanced in\u00a0English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can\u00a0take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week\u00a0temporary contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 19 600 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Des cars mis &agrave; disposition<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1229590482\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T01:59:08.641+02:00\",\"created_at\":\"2026-04-29T17:01:08.722+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1803\",\"campaign_id\":\"451\",\"campaign_title\":\"ByteDance GSS \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Non-voice (English-speaking) \u2013 Creative Media Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Efficiently handle incoming support inquiries (non-voice - via chat and\/or ticket) with accuracy<\/li>\\n<li>Follow standard operating procedures (SOPs) and escalate complex issues as needed<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organised customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Understand of how social platforms function<\/li>\\n<li>Have proved computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and problem-solving mindset<\/li>\\n<li>Have the ability to effectively communicate, both written and verbally<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"997266780\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T00:59:03.163+01:00\",\"created_at\":\"2026-04-29T16:37:18.451+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1804\",\"campaign_id\":\"450\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista t\u00e9cnico de producto en espa\u00f1ol - Publicidad digital\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista t&eacute;cnico de producto en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Especialista t&eacute;cnico de producto, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Gestionar y resolver de principio a fin incidencias relacionadas con los productos publicitarios del cliente, a trav&eacute;s de email y chat<\/li>\\n<li>Liderar la resoluci&oacute;n de consultas colaborando con equipos internos de Product Operations e Ingenier&iacute;a para abordar todo tipo de cuestiones (generales, t&eacute;cnicas o de producto)<\/li>\\n<li>Contribuir a los indicadores de satisfacci&oacute;n del cliente, garantizando la calidad del servicio a lo largo del proceso y proporcionando actualizaciones peri&oacute;dicas<\/li>\\n<li>Asegurar el cumplimiento de los niveles de servicio en todos los canales y alcanzar altos niveles de productividad, impactando positivamente en los tiempos de resoluci&oacute;n<\/li>\\n<li>Colaborar con especialistas t&eacute;cnicos internos para formar a los anunciantes sobre las funcionalidades del producto y los problemas m&aacute;s comunes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li><strong>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/strong><\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes un t&iacute;tulo en Marketing o en un campo relacionado<\/li>\\n<li><strong>Tienes experiencia en marketing digital<\/strong><\/li>\\n<li><strong>Tienes experiencia en gesti&oacute;n de campa&ntilde;as de pago (obligatorio)<\/strong><\/li>\\n<li>Tienes experiencia en contact center o en programas de servicio para empresas de tecnolog&iacute;a publicitaria<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado\/a con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1332747957\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:27.119+01:00\",\"created_at\":\"2026-04-29T16:26:54.435+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1805\",\"campaign_id\":\"449\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Spanish-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1773535763\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:29:41.052+01:00\",\"created_at\":\"2026-04-29T16:14:28.333+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1806\",\"campaign_id\":\"444\",\"campaign_title\":\"ByteDance MPO \/ English  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (English-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in English (C1)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong>(mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3910770891\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T09:27:21.694+01:00\",\"created_at\":\"2026-04-29T16:06:54.224+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2006\",\"campaign_id\":\"120\",\"campaign_title\":\"Conseiller Client (H\/F) - Abidjan - Service Client - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Abidjan - Service Client - Fran\u00e7ais\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"District Autonome d'Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Des cars de transport mis &agrave; disposition<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au dimanche avec deux de repos rotatif sur une amplitude horaire entre 6h00 &agrave; 21h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1028326459\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-29T01:59:05.997+02:00\",\"created_at\":\"2026-04-29T14:57:49.413+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1807\",\"campaign_id\":\"436\",\"campaign_title\":\"ByteDance Collections \/ Spanish \/ BM \/ Porto \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista en cobros en espa\u00f1ol \u2013 Redes sociales\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista en cobros en Oporto, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente. Asimismo, tendr&aacute;s un papel activo en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua del servicio ofrecido a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Especialista en cobros, vas a:<\/p>\\n<ul>\\n<li>Contactar proactivamente con clientes con pagos pendientes a trav&eacute;s de llamadas o comunicaci&oacute;n escrita para fomentar el pago puntual<\/li>\\n<li>Gestionar el proceso de cobros (dunning), incluyendo cartas de cobro, recordatorios, notificaciones formales y escalaciones a direcci&oacute;n y equipos de ventas cuando sea necesario<\/li>\\n<li>Construir y mantener relaciones s&oacute;lidas con los clientes para reducir disputas y asegurar pagos futuros a tiempo<\/li>\\n<li>Investigar y resolver disputas de pago colaborando con equipos internos (ventas, atenci&oacute;n al cliente, legal)<\/li>\\n<li>Mantener registros precisos de los contactos con clientes y la informaci&oacute;n de facturaci&oacute;n<\/li>\\n<li>Garantizar procesos de cobro eficientes para reducir el riesgo de cr&eacute;dito y minimizar p&eacute;rdidas<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de espa&ntilde;ol (C2, escrito y oral) y un buen dominio del ingl&eacute;s para la comunicaci&oacute;n interna<\/li>\\n<li>Tienes al menos 2 a&ntilde;os de experiencia en cobranzas para Key Accounts y agencias en el sector digital (obligatorio)<\/li>\\n<li>Posees s&oacute;lidas habilidades de resoluci&oacute;n de problemas y eres eficaz identificando y solucionando incidencias<\/li>\\n<li>Eres emp&aacute;tico\/a, resiliente y orientado\/a al cliente, demostrando paciencia y profesionalidad<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3483690394\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:04:07.095+01:00\",\"created_at\":\"2026-04-29T14:41:48.124+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1808\",\"campaign_id\":\"435\",\"campaign_title\":\"ByteDance Collections \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (Spanish-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Spanish (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in both Portuguese and English (written and spoken)&nbsp;<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"665252424\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T00:59:04.901+01:00\",\"created_at\":\"2026-04-29T14:19:19.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1628\",\"campaign_id\":\"441\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1726566\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"CSSR\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong><\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Service Sales Representative in Barcelona&nbsp;(On-site),<\/strong>&nbsp;you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Sales Representative<\/strong>&nbsp;in our team, you will:&nbsp;<\/p>\\n<p>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests&nbsp;<\/p>\\n<p>- Handle outbound calls when necessary to solve issues with customers and different internal business units&nbsp;<\/p>\\n<p>- Quote creation and follow up with cross selling \/ up selling and a proactive and service attitude&nbsp;<\/p>\\n<p>- Ensure personal knowledge of the Store portfolio and Post sales process&acute;s are maintained&nbsp;<\/p>\\n<p>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Swedish and are advanced in English&nbsp;<\/p>\\n<p>- Have, minimum, 1-year relevant experience&nbsp;<\/p>\\n<p>- Have strong communication, customer facing and customer care skills&nbsp;<\/p>\\n<p>- Have knowledge of sales techniques (up-\/cross-selling, objection handling, etc)&nbsp;<\/p>\\n<p>- Are achievement and target oriented, customer driven and motivated to work in sales&nbsp;<\/p>\\n<p>- Have IT knowledge and technical understanding&nbsp;<\/p>\\n<p>- Have real capability to listen to customers<\/p>\\n<p>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your&nbsp;<strong>unique lifestyle:<\/strong>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract: Monday to Friday, from 09.00 to 18.00&nbsp;<\/p>\\n<p>- Base salary of 20 000&nbsp;euros per annum + up to 2000 euros in bonus per annum&nbsp;<\/p>\\n<p>- Great office location in Barcelona<\/p>\\n<p>- Friends hunting (referral) bonus&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>At&nbsp;Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><br \/>R1726566<\/p>\",\"ats_external_id\":\"R1726566\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-19T01:59:11.112+02:00\",\"created_at\":\"2026-04-29T14:05:57.303+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726566\",\"wid\":\"da655d07b69410036ddcb59f84cb0000\",\"descriptor\":\"Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1810\",\"campaign_id\":\"432\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Asistente de atenci\u00f3n al cliente en espa\u00f1ol - Para Audi\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Audi en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a las consultas de los clientes a trav&eacute;s de tel&eacute;fono, chat y correo electr&oacute;nico, representando a una reconocida marca automotriz europea con profesionalidad y entusiasmo. Mantener una documentaci&oacute;n clara y precisa de las interacciones, resoluciones y seguimientos en el sistema CRM<\/li>\\n<li>Colaborar con compa&ntilde;eros para mejorar la experiencia global del cliente<\/li>\\n<li>Mantenerte actualizado\/a sobre las &uacute;ltimas ofertas, pol&iacute;ticas y servicios para proporcionar informaci&oacute;n precisa y oportuna<\/li>\\n<li>Mostrar cercan&iacute;a y entusiasmo en cada interacci&oacute;n con el cliente<\/li>\\n<li>Utilizar tus conocimientos de automoci&oacute;n y productos digitales para diagnosticar y resolver incidencias de manera eficaz<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1, escrito y oral) y un buen nivel de ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en call center o atenci&oacute;n al cliente, preferiblemente en el sector automotriz<\/li>\\n<li>Te apasiona el mundo del autom&oacute;vil y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Tienes gran atenci&oacute;n al detalle y buenas habilidades organizativas<\/li>\\n<li>Posees excelentes habilidades de resoluci&oacute;n de problemas y una mentalidad creativa orientada a soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Trabajar para una marca reconocida en la industria automotriz, conocida por su compromiso con la calidad, la innovaci&oacute;n y la satisfacci&oacute;n del cliente<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus por recomendaci&oacute;n (Bring-a-Friend)<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3302083711\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:27.077+01:00\",\"created_at\":\"2026-04-29T12:44:06.852+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1811\",\"campaign_id\":\"431\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish-speaking) - For Audi \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Audi in Braga, Portugal&nbsp;(On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1490210884\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:26.135+01:00\",\"created_at\":\"2026-04-29T12:32:08.833+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1681\",\"campaign_id\":\"900\",\"campaign_title\":\"GTM \/ DE \/ BER \/ Other \/ Crunchyroll \/ Italian-German-English\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian - German - English Customer Service Agent (m\/f\/d) Chat Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Apply for this job opportunity!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Are you looking for a job that suits you and your life?<\/strong> Then this job is just right for you.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as an <strong>Italian-German-English speaking Customer Service Representative (m\/f\/d)<\/strong> you will be the first point of contact for various customer enquiries by E-Mail and chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Sunday from 8.00 a.m. &ndash; 6.00 p.m. | Support languages: <strong>Italian (C1), German (B2-C1) and English (B2)<\/strong> | <strong>&euro;2600 gross\/month<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As a <strong>Customer Service Representative (m\/f\/d)<\/strong>&nbsp;in our team you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Receive requests via <strong>e-mail and chat.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Support the customer with inquiries regarding their account, subscriptions, billing and all kinds of products and services.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Provide <strong>assistance<\/strong> in the event of technical issues and malfunctions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Work with other departments to <strong>solve any issues that are raised<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Guarantee the clients standards<\/strong> with competent service and conscientious documentation.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Italian <\/strong>(minimum C1) and have <strong>very good command of German <\/strong>as well as <strong>English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have suitable professional experience in <strong>customer service<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have good computer and technical skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Knowledge in the <strong>Anime and Manga<\/strong> scene.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive a fixed monthly salary, which is supplemented by an attractive bonus. You can expect<strong>&nbsp;&euro;2600 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at Wellhub and selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><span data-teams=\\\"true\\\"><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at 01525 7294145 or via Facebook Messenger.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: <span data-teams=\\\"true\\\">R1726550<\/span><\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1513433851\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:07.116+02:00\",\"created_at\":\"2026-04-29T12:18:11.784+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2007\",\"campaign_id\":\"119\",\"campaign_title\":\"Conseiller client (F\/H) - Toamasina -  Fran\u00e7ais\/Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Toamasina - Fran\u00e7ais\/Anglais\",\"street\":\"Tamatave - RN2 ter Betainomby\",\"address\":\"Tamatave - RN2 ter Betainomby\",\"city\":\"Toamasina\",\"state\":\"Toamasina\",\"postal_code\":\"101\",\"region\":\"Atsinanana\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. 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2006 Wade Hampton - Bldg III\",\"address\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> <span>Specialist, Sales Development<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a Specialist, Sales Development<\/span>, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Role is Hybrid and on site is required min of 3 days per week<\/li><li>You must reside within 50 miles of Greenville, SC<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Specialist, Sales Development<\/span> role include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><b>Role is Hybrid and on site is required min of 3 days per week<\/b><\/li><li><b>You must reside within 50 miles of Greenville, SC<\/b><\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$14.81- $18.56\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 gamechangers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 3, 2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p>Role and Key Responsibilities:<\/p><p>\u00b7 Manage a team of Fin Crime analysts who would work to resolve issues and flag potential concerns related to Money laundering, Fraud Investigations etc.<\/p><p>\u00b7 Work closely with Client stakeholders through scheduled and unscheduled meets to understand and drive process level changes and updates<\/p><p>\u00b7 Impart effective coaching, monitoring, and guidance to ensure consistent high-performance delivery<\/p><p>\u00b7 Bring in innovative ideas and process improvement proposals to strengthen the business<\/p><p>\u00b7 Provide on-going monitoring and resolve of L1 escalations\/complaints<\/p><p>\u00b7 Manage and resolve service complaints related to the Financial Investigations Unit cases and checking the accuracy of SAR escalation to regulators such as NCA<\/p><p>\u00b7 Manage a team of 20 employees<\/p><p>\u00b7 Ensure Program adherence to Client &amp; internal InfoSec\/compliance guidelines.<\/p><p>\u00b7 Drive performance and be accountable in delivering SLA\/KPI&#39;s.<\/p><p>\u00b7 Conduct regular one on one to identify and solve issues\/challenges experienced by team members.<\/p><p>\u00b7 Accountable for absenteeism and attrition.<\/p><p>\u00b7 Be an active participant in all weekly\/Monthly\/Quarterly reviews<\/p><p><\/p><p>Key Skills and knowledge:<\/p><p>\u00b7 Knowledge of global Financial Crime regulations and current trends<\/p><p>\u00b7 Experience in reviewing, investigating, and reporting money laundering cases. An expert in AML, FIU and Fraud Investigations<\/p><p>\u00b7 Strong people management skills along with analytical and decision-making skills<\/p><p>\u00b7 Work closely with the client\u2019s functional stakeholders and drive efficiency and accuracy of the team<\/p><p>\u00b7 Flexible to work in a 24X7 shift environment (night shifts and weekends basis scope)<\/p><p>\u00b7 Analytical and Quantitative skills<\/p><p>\u00b7 Excellent Communication skills<\/p><p>\u00b7 Data Handling \/ data interpretation<\/p><p>\u00b7 High level of maturity to handle people including but not limited to client, stakeholders, peers etc.<\/p><p>\u00b7 Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure in an unstructured environment<\/p><p>\u00b7 Detail oriented with Strong organizational and Presentation skills<\/p><p><\/p><p><\/p><p>Educational Qualification:<\/p><p>\u00b7 Graduate \/ post-graduate<\/p><p><\/p><p>Disclaimer:<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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The right candidate will forge relationships easily in a fast paced environment with well developed critical thinking skills, a tech focused and growth mindset. A passionate leader who cares about Culture and supporting our game changers. This is an onsite position for our Oshawa, Ontario site.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><ul><li><p>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy \u00a0 \u00a0<\/p><\/li><li><p>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation \u00a0 \u00a0<\/p><\/li><li><p>Lead a team in processing and responding to complex employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team \u00a0\u00a0<\/p><\/li><li><p>Responsible guiding team through the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies \u00a0 \u00a0<\/p><\/li><li><p>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams \u00a0 \u00a0<\/p><\/li><li><p>Direct team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings \u00a0<\/p><\/li><li><p>Oversee and may conduct investigations on workplace situations and prepare documentary requirements for labor-related cases; with a focus on issue resolution within assigned region \u00a0\u00a0<\/p><\/li><li><p>Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed \u00a0 \u00a0<\/p><\/li><li><p>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues<\/p><\/li><li><p>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/p><\/li><\/ul><p>\u00a0<br \/><b>Candidate Profile<\/b>:<\/p><ul><li><p>This is an on-site role at our Oshawa, Ontario office and ability to work on site is a requirement<\/p><\/li><li><p>3 -5 years of HR experience is a requirement.<\/p><\/li><li><p>University Degree Preferred; HR certification would be considered an asset.<\/p><\/li><li><p>Experience with Workday preferred.<\/p><\/li><li><p>Well versed with Canadian employment laws<\/p><\/li><li><p>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.<\/p><\/li><li><p>Advanced Microsoft Office skills - Advanced Excel skills is a requirement in this role<\/p><\/li><li><p>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment.<\/p><\/li><li><p>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><\/li><li><p>Excellent attention to detail. Demonstrated ability to comprehend, analyze, and interpret data. High comfort level with innovation, transformation with a tech-infused mindset.<\/p><\/li><\/ul><p><\/p><p>The base salary range for this position is $75,000 - $85000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is June 10, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><\/p><p><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p>#LI-Onsite<\/p>\",\"ats_external_id\":\"R1725909\",\"location\":\"Oshawa, Ontario\",\"job_type\":\"full_time\",\"salary\":\"75000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-30T02:04:05.427+08:00\",\"created_at\":\"2026-04-29T02:04:40.345+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pushpinder.kaur@concentrix.com\"},\"first_name\":\"Kaur, Pushpinder\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"},{\"id\":\"101825958\",\"wid\":\"142cf519063201d467a512a41c174c0c\",\"descriptor\":\"Pushpinder Kaur (101825958)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0877\",\"descriptor\":\"People Solutions Business Partner I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374303\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"job_requisition_id\":\"R1725909\"}],\"organizations\":[{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camille.lilly@concentrix.com\"},\"first_name\":\"Camille Rosalez (300104589)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725909\",\"wid\":\"4b1083791ef210032da8eaf67f690000\",\"descriptor\":\"People Solutions Business Partner\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1029\",\"campaign_id\":\"18023\",\"campaign_title\":\"Consultant I, Benefits R1725503\",\"campaign_type\":\"job_application\",\"job_title\":\"Leave and Accommodation Specialist\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The US Leave & Accommodation Specialist is responsible for administering employee leave requests and workplace accommodations in compliance with the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and applicable state and local leave laws. This role serves as a subject matter specialist who manages cases end to end, ensuring a consistent, compliant, and employee centered experience while maintaining strong documentation and audit readiness.\\nThe Specialist plays a critical role in supporting employees through sensitive moments, partnering closely with People Solutions, managers, and Shared Services, and leveraging Workday as the system of record for all leave and accommodation processing.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><\/p><p><b>Leave Administration<\/b><\/p><ul><li>Process and administer <b>federal, state, and company leave requests<\/b>, including FMLA, state paid family\/medical leave programs, and non\u2011FMLA medical leaves.<\/li><li>Determine eligibility, issue required notices, track leave usage, and ensure timely and accurate communication with employees and managers.<\/li><li>Coordinate concurrent leaves where applicable and ensure proper job protection and benefit continuation requirements are met.<\/li><\/ul><p><\/p><p><b>ADA &amp; Accommodation Management<\/b><\/p><ul><li>Manage the <b>ADA interactive process<\/b> from intake through resolution, including review of medical documentation and identification of reasonable accommodations.<\/li><li>Assess accommodation requests in accordance with ADA requirements and applicable state laws, while evaluating undue hardship considerations.<\/li><li>Partner with HR Business Partners and leaders to implement approved accommodations and support successful return\u2011to\u2011work outcomes.<\/li><\/ul><p><\/p><p><b>\u00a0 <\/b>\u200b<b>Compliance &amp; Documentation<\/b><\/p><ul><li>Maintain detailed, confidential, and legally defensible case documentation to support audits, claims, and potential litigation.<\/li><li>Ensure compliance with <b>federal, state, and local leave and accommodation laws<\/b>, applying the most protective standard where laws differ.<\/li><li>Monitor regulatory updates and flag compliance risks or process gaps<\/li><\/ul><p><\/p><p><b>\u00a0 <\/b>\u200b<b>Systems &amp; Process Ownership<\/b><\/p><ul><li>Serve as a Workday power user for leave and accommodation transactions, case tracking, and reporting.<\/li><li>Ensure accurate data entry, case status updates, and adherence to standardized operating procedures.<\/li><li>Identify opportunities to improve efficiency, employee experience, and consistency through process refinement and automation.<\/li><\/ul><p><\/p><p><b>Partnership &amp; Employee Support<\/b><\/p><ul><li>Act as a trusted point of contact for employees navigating leave or accommodation needs, providing clear, compassionate guidance.<\/li><li>Collaborate with Shared Services, HR Business Partners, Legal, and Benefits to ensure seamless case management.<\/li><li>Support education of managers on leave and accommodation processes and expectations.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><b>3&#43; years of hands\u2011on experience<\/b> administering <b>FMLA and ADA accommodations<\/b> in a complex U.S. environment.<\/li><li>Strong working knowledge of <b>federal, state, and local leave laws<\/b>, including state paid family\/medical leave programs.<\/li><li>Demonstrated experience managing the ADA interactive process and reviewing medical documentation.<\/li><li><b>Workday experience required<\/b>, specifically in leave administration, case management, or HR transactions.<\/li><li>Proven ability to manage multiple cases simultaneously while meeting deadlines and maintaining attention to detail.<\/li><li>High level of discretion and professionalism when handling sensitive and confidential information.<\/li><\/ul><div><\/div><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience supporting a <b>multi\u2011state or remote workforce<\/b>.<\/li><li>Prior experience bringing leave and accommodation administration <b>in\u2011house<\/b> from a third\u2011party vendor.<\/li><li>Familiarity with audit readiness, compliance reviews, or internal investigations related to leave or accommodations.<\/li><li>HR certification (PHR, SHRM\u2011CP) or relevant compliance training.<\/li><\/ul><p><\/p><p><b>Key Competencies<\/b><\/p><ul><li>Strong judgment and risk awareness<\/li><li>Empathy and employee advocacy balanced with compliance<\/li><li>Excellent written and verbal communication<\/li><li>Organized, process\u2011driven, and detail\u2011oriented<\/li><li>Comfortable operating in a fast\u2011paced, high\u2011volume environment<\/li><\/ul><p><\/p><p>The base salary range for this position is $72,000 - $85,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is June 4, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><div><p><span><span>#WFH<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#LI-Remote<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1725503\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"75000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-29T06:04:20.876+08:00\",\"created_at\":\"2026-04-29T00:05:32.766+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Leave-and-Accommodation-Specialist_R1725503\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Total Rewards\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Total Rewards\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0973\",\"descriptor\":\"Consultant I, Benefits\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Leave-and-Accommodation-Specialist_R1725503\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Leave-and-Accommodation-Specialist_R1725503\/apply\",\"job_requisition_id\":\"R1725503\"}],\"organizations\":[{\"wid\":\"f9af6d72609801913695291b3c0666bf\",\"descriptor\":\"(REGION) HR COMPLIANCE\",\"reference_id\":\"REGHRCOMPLIANCE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.ording@concentrix.com\"},\"first_name\":\"Sarah Ording (13718300)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725503\",\"wid\":\"3c6d7c0d8bf6100329693e9680f00000\",\"descriptor\":\"Leave and Accommodation Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1030\",\"campaign_id\":\"18022\",\"campaign_title\":\"Director, External Marketing R1726228\",\"campaign_type\":\"job_application\",\"job_title\":\"Global Director of Analyst Relations\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our portfolio spans end-to-end business services, technology solutions, and an expanding suite of AI-powered products. How analysts see us shapes how buyers shortlist us and how the market values what we&#39;re building. This role owns that story.<\/p><p><\/p><p>The <span>Global Director of Analyst Relations<\/span> is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community. You will manage a portfolio of strategic relationships with the world&#39;s most influential research firms. From Gartner, Forrester, and IDC to the services-focused specialists: Everest Group, NelsonHall, ISG, and HFS Research. You&#39;ll lead every formal evaluation cycle, from RFI submission to briefing and rebuttal. And you&#39;ll build the kind of ongoing analyst relationships that move the needle long before a report is written.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p>This is a high-profile role with significant executive visibility. You will lead a small team and work closely with the CMO, product and practice leaders, and senior business stakeholders to align AR strategy with commercial priorities.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Strategy and positioning<\/b><\/p><ul><li>Define and own the global AR strategy, aligned to Concentrix&#39;s commercial and brand objectives across its comprehensive technology and services portfolio covering strategy and design, data &amp; AI, engineering, and outsourcing, as well as a suite of proprietary AI products.<\/li><li>Build a prioritised analyst coverage map \u2013 identifying which firms, practices, and evaluations matter most to the business and our buyers.<\/li><li>Develop clear, differentiated narratives for each coverage area, translating complex capabilities into compelling analyst-facing stories.<\/li><li>Advise senior leadership on analyst perceptions, competitive positioning, and how external narratives are shifting.<\/li><\/ul><p><b>Relationship management<\/b><\/p><ul><li>Own and actively develop a portfolio of relationships with senior analysts at Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, HFS Research, and others relevant to the services, technology, and AI markets.<\/li><li>Run a proactive engagement calendar: regular inquiries and briefings, strategic advisory sessions, analyst days, and executive introductions. Not just reactive responses to evaluation cycles.<\/li><li>Act as the primary point of contact for inbound analyst enquiries, identifying and preparing internal subject matter experts for high-quality interactions.<\/li><\/ul><p><br \/><b>Evaluations and RFIs<\/b><\/p><ul><li>Lead end-to-end management of all major evaluations: Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, Everest PEAK Matrix, NelsonHall NEAT, ISG Provider Lens, and equivalent frameworks.<\/li><li>Own RFI response strategy and execution \u2013 coordinating across technology, practices, delivery, and go-to-market teams to build submissions that are accurate, competitive, and compelling.<\/li><li>Manage vendor briefings, product demonstrations, and client reference coordination as part of evaluation processes.<\/li><li>Track evaluation timelines, submission windows, and rebuttal opportunities across a complex, multi-firm calendar.<\/li><\/ul><p><br \/><b>Market intelligence<\/b><\/p><ul><li>Monitor analyst coverage of Concentrix and key competitors. Surface insights that inform product, marketing, and sales strategy.<\/li><li>Translate analyst perspectives and emerging research themes into actionable intelligence for internal stakeholders.<\/li><li>Track mentions and share of voice across key research publications and evaluations; report on AR programme impact in terms that connect to pipeline and commercial outcomes.<\/li><\/ul><p><br \/><b>Internal alignment<\/b><\/p><ul><li>Work closely with Product Marketing, Practice leads, Market Intelligence, and the broader marketing team to ensure AR messaging is consistent with go-to-market positioning.<\/li><li>Equip sales and pre-sales teams with analyst-validated proof points, research citations, and evaluation outcomes that accelerate deal cycles.<\/li><\/ul><p>Manage and direct external AR agencies, ensuring agency output is strategically aligned, commercially focused, and consistently on-message across all evaluation and engagement activity.<br \/>\u00a0<\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><ul><li>10&#43; years in analyst relations within a global B2B technology, services, or CX business, or in a client-facing advisory role at an analyst firm.<\/li><li>Deep, established relationships with senior analysts across Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, and HFS Research.<\/li><li>Proven track record managing complex, multi-firm evaluation programmes including Magic Quadrant, Forrester Wave, PEAK Matrix, and equivalent, from RFI through rebuttal.<\/li><li>Able to translate technical and service capability into sharp, analyst-ready positioning; you write and communicate with clarity and confidence.<\/li><li>Commercial instincts that connect analyst coverage to buyer decisions, shortlists, and deal outcomes, and the ability to translate that intelligence into product narratives, GTM strategy, and competitive messaging.<\/li><li>Strategic thinker who can also execute: you build the plan and deliver it, managing multiple senior stakeholders and competing priorities across a matrixed global organisation.<\/li><li>Comfortable working alongside and coaching C-suite executives for high-stakes analyst interactions.<\/li><li>Experience building or transforming an AR function, including team leadership and establishing new coverage relationships from a standing start.<\/li><li>Deep understanding of the AI and digital services landscape and how analyst coverage in these areas is evolving.<\/li><li>Formal certifications or training desirable (e.g. IIAR, CXL, PMA, or equivalent).<\/li><\/ul><p><\/p><p>The base salary range for this position is $134,000 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>June 1st<\/b><b><b>, <\/b>2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 English<\/p><p>\u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalucia\",\"country\":\"Spain\",\"short_description\":\"Finnish Solution Specialist\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (hybrid),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Solution Specialist<\/b>\u00a0on our team, you will:\u00a0<\/p><p><\/p><p>- Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating \u00a0<br \/>- Provide technical product overview and insights pertinent to customer need and usage scenarios\u00a0<br \/>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud\u00a0<br \/>- Audit and confirm implementation requirements and pricing calculations as required\u00a0<br \/>- Demonstrate aspects of the technical and business solution to customers over Teams\u00a0<br \/>- Act as the key technical contact for the SMB Vendor Tele team with potential customers\u00a0<br \/>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<br \/>- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><\/p><p>\u00a0- Are native or proficient in Finnish plus fluent in English<br \/>- Have a Bachelor\u2019s degree\u00a0<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>required<br \/>- Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions<br \/>preferred<br \/>- Understand cloud deployment and adoption planning<br \/>- Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Proven track record of outstanding performance and achieving goals<br \/>- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0<\/b><\/p><p><\/p><p>- Experience working within a technical sales or presales environment preferred\u00a0<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering\u00a0<br \/>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday from 9:00 to 17:30, Friday from 09:00\u00a0\u00a0to 16:30.<\/p><p>- Base salary \u00a035,000 euros gross\/year &#43; up to 4,800 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area, with hybrid work model<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Sales Account Manager<\/strong>, you will: &nbsp;<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p>\\n<p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p>\\n<p>- Facilitate reseller competencies and certification in BU products.<\/p>\\n<p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. &nbsp;<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are bilingual in English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p>\\n<p>- A Bachelors degree in Marketing preferred, but not essential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Have experience working with channel partners \/ resellers \/ distributors.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time&nbsp;39 hours\/week permanent contract:&nbsp; Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 23,000 euros gross\/year + up to 7,000 euros gross\/year in bonus + private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p>\\n<p>- Bring-a-friend (referral) bonus opportunities&nbsp;<\/p>\\n<p>- Full paid training on the company and the project you'll be working on&nbsp;<\/p>\\n<p>- Career development programs, specialized courses&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix,<\/strong> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><br \/><strong><u>R1726212<\/u><\/strong><\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1726212\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1948\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T01:59:08.731+02:00\",\"created_at\":\"2026-04-28T16:11:24.570+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371125\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--English-speaking----Hybrid---Tech-Industry-ES03_R1726212-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--English-speaking----Hybrid---Tech-Industry-ES03_R1726212-1\/apply\",\"job_requisition_id\":\"R1726212\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e97455ad7991100351fccf552c150000\",\"descriptor\":\"W0ZW8Q P_Sbt_Spain_Epson Sapphire\",\"reference_id\":\"W0ZW8Q\",\"custom_reference_id\":\"W0ZW8Q\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"da61a4561a231003516dd6f91ec30000\",\"descriptor\":\"23649 - Seiko Epson Corporation - WHSBTSPAIN376\",\"reference_id\":\"WHSBTSPAIN376\",\"custom_reference_id\":\"WHSBTSPAIN376\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.louw@concentrix.com\"},\"first_name\":\"Francois Louw (102541752)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726212\",\"wid\":\"da655d07b694100326d90d165a250000\",\"descriptor\":\"Sales Account Manager (English-speaking) - Hybrid - Tech Industry ES03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1034\",\"campaign_id\":\"17962\",\"campaign_title\":\"Specialist, Wellbeing R1724857\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Wellbeing\",\"street\":\"MYS Kuala Lumpur - 211, Jalan Tun Sambanthan\",\"address\":\"MYS Kuala Lumpur - 211, Jalan Tun Sambanthan\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. \\n\\nThe Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles.\",\"long_description\":\"<div><div><p><span><span>As a qualified<span>\u00a0<\/span><\/span><span>counsellor or psychotherapist<\/span><span>,<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>conduct sessions using interventions<span>\u00a0<\/span><\/span><span>such as<\/span><span><span>\u00a0<\/span>Cognitive<span>\u00a0<\/span><\/span><span>Behavioral<\/span><span><span>\u00a0<\/span>Therapy (CBT)<\/span><span>,<span>\u00a0<\/span><\/span><span>Acceptance and Commitment Therapy<\/span><span><span>\u00a0<\/span>(ACT)<\/span><span><span>\u00a0<\/span>and<\/span><span><span>\u00a0<\/span>Mindfulness Based Therapies (MBT)<\/span><span>.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>routinely<span>\u00a0<\/span><\/span><span>assess cases<\/span><span><span>\u00a0<\/span>for risk,<span>\u00a0<\/span><\/span><span>follow<span>\u00a0<\/span><\/span><span>strict<span>\u00a0<\/span><\/span><span>safety<span>\u00a0<\/span><\/span><span>protocols<\/span><span><span>\u00a0<\/span>and escalate complex cases<span>\u00a0<\/span><\/span><span>to clinical leadership<\/span><span>. Your role<span>\u00a0<\/span><\/span><span>also<span>\u00a0<\/span><\/span><span>includes<span>\u00a0<\/span><\/span><span>collaborating with your colleagues to design and deliver group sessions that<span>\u00a0<\/span><\/span><span>improve resilience, healthy coping, and distress management skills<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As this role falls into the category of Trust &amp; Safety,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>be working with people<span>\u00a0<\/span><\/span><span>exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>The primary<\/span><span><span>\u00a0<\/span>responsibilities of this role include:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Deliver one to one<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>counselling sessions, addressing a range of psychological health issues<span>\u00a0<\/span><\/span><span>using short-term therapeutic interventions such as CBT, ACT and MBT<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver one to one<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>coaching<span>\u00a0<\/span><\/span><span>sessions<\/span><span>, and develop resilience plans for<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span>employee health and wellbeing<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>group and peer support sessions aimed at building resilience, developing healthy coping<span>\u00a0<\/span><\/span><span>strategies<\/span><span><span>\u00a0<\/span>and building positive working relationships<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Facilitate<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>creative sessions such as creative therapies, music therapies, and mindfulness-based activities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assess cases for trauma<\/span><span><span>\u00a0<\/span><\/span><span>related to exposure to graphic content and<span>\u00a0<\/span><\/span><span>follow<\/span><span><span>\u00a0<\/span>escalation<span>\u00a0<\/span><\/span><span>protocols<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Evaluate and<\/span><span><span>\u00a0<\/span>appropriately<\/span><span><span>\u00a0<\/span>manage risks of harm to self or others<span>\u00a0<\/span><\/span><span>in a timely manner<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>anag<\/span><span>e<\/span><span><span>\u00a0<\/span>confidential<\/span><span><span>\u00a0<\/span>case<\/span><span><span>\u00a0<\/span>records and reports<span>\u00a0<\/span><\/span><span>safely, and in line with privacy protocols<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver<span>\u00a0<\/span><\/span><span>psychometric assessment<\/span><span>s to<\/span><span><span>\u00a0<\/span><\/span><span>employees<\/span><span><span>\u00a0<\/span><\/span><span>in the region<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Re<\/span><span>view assessment data<span>\u00a0<\/span><\/span><span>for trends that require intervention,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>contribute to<\/span><span><span>\u00a0<\/span>insight reports<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respond promptly to emails and messages from<span>\u00a0<\/span><\/span><span>employees seeking support,<span>\u00a0<\/span><\/span><span>ensuring clear and<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>communication<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>C<\/span><span>ommunicate with the<span>\u00a0<\/span><\/span><span>clinical leadership<\/span><span><span>\u00a0<\/span>team on a regular basis to discuss observations<\/span><span>,<span>\u00a0<\/span><\/span><span>insights risks and<span>\u00a0<\/span><\/span><span>areas for improvement<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute towards safe working practices across the Psychological Health team<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Attend monthly peer support sessions with your Clinical Manager and regional colleagues<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Minium qualifications:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Master\u2019s degree in clinical psychology, counselling psychology,<span>\u00a0<\/span><\/span><span>or<span>\u00a0<\/span><\/span><span>psychotherapy<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Current unrestricted license to practice in the country where the site is based<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum<span>\u00a0<\/span><\/span><span>3<\/span><span><span>\u00a0<\/span>years of experience in well<\/span><span>being<\/span><span><span>\u00a0<\/span>or psychotherapy field<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven e<\/span><span>xperience in cross-cultural counselling,<span>\u00a0<\/span><\/span><span>demonstrating<\/span><span><span>\u00a0<\/span>sensitivity and competence with diverse client backgrounds<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Able to build trust and rapport with<span>\u00a0<\/span><\/span><span>employees,<span>\u00a0<\/span><\/span><span>managers<\/span><span><span>\u00a0<\/span>and team members\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven e<\/span><span>xperience designing and delivering wellbeing\/mental health training,<span>\u00a0<\/span><\/span><span>workshops<\/span><span><span>\u00a0<\/span>and webinars<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong data management skills, ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>handling of<span>\u00a0<\/span><\/span><span>sensitive<\/span><span><span>\u00a0<\/span>information and session records<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven ability to<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>professionalism and ethical standards in a<span>\u00a0<\/span><\/span><span>business<\/span><span><span>\u00a0<\/span>environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication skills\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00b7 English B1 as minimum English Language Proficiency<\/span><\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Desired<\/span><span><span>\u00a0<\/span>qualifications:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience working in<span>\u00a0<\/span><\/span><span>Trust and Safety<span>\u00a0<\/span><\/span><span>or a content moderation environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1724857\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-13T12:07:24.643+08:00\",\"created_at\":\"2026-04-28T16:05:41.522+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---211-Jalan-Tun-Sambanthan\/Specialist--Wellbeing_R1724857-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. 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We&rsquo;re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.<\/p>\\n<p>Website: <a href=\\\"http:\/\/www.concentrix.com\/\\\">http:\/\/www.concentrix.com<\/a><a href=\\\"http:\/\/www.concentrix.com\/\\\"> <\/a><\/p>\\n<p><strong>Role:<\/strong> Team Leader<\/p>\\n<p><strong>About Role:<\/strong> The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.<\/p>\\n<p><strong>Essential Functions\/Core Responsibilities:&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li>\\n<li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li>\\n<li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations<\/li>\\n<li>Communicate expectations to employees and provide timely updates<\/li>\\n<li>Provide subject matter expertise in handling escalated customer calls as needed<\/li>\\n<li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li>\\n<li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li>\\n<li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li>\\n<\/ul>\\n<h1>Candidate Profile&nbsp;<\/h1>\\n<ul>\\n<li>Associate's degree in related field with two to four years of relevant experience preferred<\/li>\\n<li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li>\\n<li>Work well under pressure and follow through on items to completion<\/li>\\n<li>Strong communication skills, both written and verbal<\/li>\\n<li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li>\\n<li>Ability to mentor, coach and provide direction to a team of employees<\/li>\\n<li>Background \/ prior experience in Sales will be preferred.<\/li>\\n<li>Willingness to work a flexible schedule<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Disclaimer&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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This role partners closely with Talent Acquisition, Operations, and Leadership teams to translate recruitment data into actionable insights that improve hiring efficiency, quality of hire, cost management, and workforce planning.\\n\\nThe ideal candidate combines strong analytical expertise with deep understanding of recruitment metrics, funnel management, and workforce demand forecasting.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p>1.\u2060 \u2060Recruitment Analytics &amp; Reporting<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Develop and manage dashboards tracking key recruitment KPIs (e.g., time-to-fill, time-to-hire, source effectiveness, offer acceptance rate, recruiter productivity).<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Provide weekly\/monthly hiring performance reports to stakeholders.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Analyze hiring funnel performance and identify bottlenecks.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 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\/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Act as strategic advisor to Talent Acquisition leaders.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Present insights and recommendations to senior leadership.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Support governance reporting and compliance tracking.<\/p><p>5.\u2060 \u2060Technology &amp; Systems Management<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Optimize ATS and reporting tools usage.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Collaborate with IT and vendors for system enhancements.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Implement data visualization tools (e.g., Power BI, Tableau, DOMO).<\/p>\",\"ats_external_id\":\"R1718855\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"975000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-28T14:05:34.047+08:00\",\"created_at\":\"2026-04-28T14:04:29.966+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Manager--Talent-Acquisition-Business-Analytics_R1718855\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent 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Lumpur\",\"postal_code\":null,\"region\":\"Maleisi\u00eb\",\"country\":\"Netherlands\",\"short_description\":\"You are wanted!\",\"long_description\":\"<p><strong>About Concentrix: <\/strong><\/p>\\n<p>A global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.<\/p>\\n<p>Website: <a href=\\\"http:\/\/www.concentrix.com\/\\\">http:\/\/www.concentrix.com<\/a><a href=\\\"http:\/\/www.concentrix.com\/\\\"> <\/a><\/p>\\n<p><strong>Role: <\/strong>Quality Analyst<strong> <\/strong><\/p>\\n<p><strong>Essential Functions\/Core Responsibilities:&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li>\\n<li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li>\\n<li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li>\\n<li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li>\\n<li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li>\\n<li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li>\\n<li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li>\\n<li>Complete phone time to keep current on programs (as applicable)<\/li>\\n<li>Contribute to maintaining forms and legends documents<\/li>\\n<li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Candidate Profile&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Good verbal and written communication and interpersonal skills. Personnel should have competency in written and spoken local and English Language.<\/li>\\n<li>Excellent Verbal and Written communications skills<\/li>\\n<li>Proficient with Feedback &amp; Coaching skills<\/li>\\n<li>Must have the ability to work under pressure<\/li>\\n<li>The applicant should be proficient with MS office (Powerpoint, Excel, Word)<\/li>\\n<li>Drive for self-learning and knowledge enhancement<\/li>\\n<li>Must have analytical abilities to analyse data, trends from effectiveness surveys<\/li>\\n<li>Ability to multi-task and meet timelines on deliverable<\/li>\\n<li>Detail-oriented<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&copy; 2024 All Rights Reserved. Confidential and Proprietary. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>Disclaimer&nbsp;<\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4079120515\",\"location\":\"Kuala Lumpur, Maleisi\u00eb\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-29T01:59:11.560+02:00\",\"created_at\":\"2026-04-28T13:37:29.044+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"149\",\"campaign_id\":\"1633\",\"campaign_title\":\"R1726236 Specifying Spanish Bilingual Representative (Remote) (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"R1726236 Specifying Spanish Bilingual Representative (Remote) \",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Specifying Spanish Bilingual Representative (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position until Friday, May 1, 2026. Military veterans are encouraged to apply.)\",\"long_description\":\"<p><span>Title: <span>Specifying Spanish Bilingual Representative <\/span> (Remote)<\/span><\/p><p>Location: WAH-Remote (NA) \u2013 U.S.<\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Happiest Employees<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a remote <span>Customer Service Representative<\/span> position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote <span>Specifying Spanish Bilingual Representative<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Specifying Spanish Bilingual Representative (Remote) at Concentrix, you will:<\/p><ul><li><p>Utilize client systems to investigate customer part inquiries<\/p><\/li><li><p>Have working knowledge of car mechanics<\/p><\/li><li><p>Provides verification and\/or recommendation on correct auto parts requirements<\/p><\/li><li><p>May require considerable adaptation in response to the particular customer in order to achieve success<\/p><\/li><li><p>Maintain database case notes on all situations<\/p><\/li><li><p>Reads and researches relevant materials and resources to stay current in programs<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High School diploma or GED equivalent required.<\/p><\/li><li><p>Must be fluent in Spanish in verbal and written form<\/p><\/li><li><p>Additional Automotive Parts training or certifications a plus<\/p><\/li><li><p>1 - 2 years of Automotive Parts Counter experience<\/p><\/li><li><p>PC \/ Keyboarding Skills including Word &amp; Excel<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our Concentrix Culture Statements says, \u201cWe are fanatical about our staff.\u201d That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16 per hour <span>(pay rate will not be below the applicable minimum wage)<\/span><span>, Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <\/span><span>401(k) retirement plan<\/span><span>, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. <\/span><\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), and Health and Wellness<\/p><\/li><li><p>Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1726236\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-31T18:59:07.018-05:00\",\"created_at\":\"2026-04-28T10:10:40.888-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372203\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Specifying-Spanish-Bilingual-Representative--Remote-_R1726236-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Specifying-Spanish-Bilingual-Representative--Remote-_R1726236-1\/apply\",\"job_requisition_id\":\"R1726236\"}],\"organizations\":[{\"wid\":\"df2f068c35b1019d55ef180d501051ee\",\"descriptor\":\"W0ZAAT MOPAR Specifying\",\"reference_id\":\"W0ZAAT\",\"custom_reference_id\":\"W0ZAAT\"},{\"wid\":\"f9af6d726098019feda04f214006cdfc\",\"descriptor\":\"WZAAT - Stellantis - 12778\",\"reference_id\":\"12778\",\"custom_reference_id\":\"12778\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"5a55e341dd9c1002fc126fac745c0004\",\"address\":\"christina.tipton@concentrix.com\"},\"last_name\":\"Tipton\",\"first_name\":\"Christina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726236\",\"wid\":\"01e03c3c073b1003292ca02d6c440000\",\"descriptor\":\"R1726236 Specifying Spanish Bilingual Representative (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},{\"email\":{\"wid\":\"87b02d0ee496015de3a20ce70d1ae636\",\"address\":\"chariti.hoven@concentrix.com\"},\"last_name\":\"Hoven\",\"first_name\":\"Roo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1036\",\"campaign_id\":\"17945\",\"campaign_title\":\"Sr. Cloud &amp; 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Munera\",\"first_name\":\"Luis\"},{\"email\":{\"wid\":\"baa0d27e06ae019f3cc144cde3160a99\",\"address\":\"mariapaula.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Maria Paula\"},{\"email\":{\"wid\":\"d2081cf2222f102f63b5627e87d20002\",\"address\":\"maritza.palacio@concentrix.com\"},\"last_name\":\"Palacio Jimenez\",\"first_name\":\"Maritza\"},{\"email\":{\"wid\":\"2cd0092d3c85100e63359edb4a9a0002\",\"address\":\"mauricio.quevedo@concentrix.com\"},\"last_name\":\"Quevedo\",\"first_name\":\"Mauricio\"},{\"email\":{\"wid\":\"ab616184b064101651dc9341ab700002\",\"address\":\"melissa.garces@concentrix.com\"},\"last_name\":\"Garces Martinez\",\"first_name\":\"Melissa\"},{\"email\":{\"wid\":\"3244009f823e10164e10dc99d9e50004\",\"address\":\"d.bustamante@concentrix.com\"},\"last_name\":\"Bustamante Buritica\",\"first_name\":\"Monica\"},{\"email\":{\"wid\":\"9d34524e892910165403e6d52b640003\",\"address\":\"nicol.trejo@concentrix.com\"},\"last_name\":\"Trejo Rojas\",\"first_name\":\"Nicol\"},{\"email\":{\"wid\":\"a9ad9c68d58f101652292a5566710005\",\"address\":\"paola.alvarez@concentrix.com\"},\"last_name\":\"Alvarez Angulo\",\"first_name\":\"Paola\"},{\"email\":{\"wid\":\"6a02d43b8a6b100dba5da65fa5e00003\",\"address\":\"juan.fernandez1@concentrix.com\"},\"last_name\":\"Fernandez\",\"first_name\":\"Sebastian\"},{\"email\":{\"wid\":\"848d64396a8e102f59abbddf301c0003\",\"address\":\"sindy.huertas1@concentrix.com\"},\"last_name\":\"Huertas Gonzalez\",\"first_name\":\"Sindy\"},{\"email\":{\"wid\":\"632bd42796ce0181a3c397398f088f73\",\"address\":\"tatiana.mayorga@concentrix.com\"},\"last_name\":\"Mayorga\",\"first_name\":\"Tatiana\"},{\"email\":{\"wid\":\"3bba3d0fe5231016ac2265560c4e0001\",\"address\":\"tatiana.castrillon@concentrix.com\"},\"last_name\":\"Castrillon\",\"first_name\":\"Tatiana\"},{\"email\":{\"wid\":\"ecaf8bf5269f10308f45fd33f0650003\",\"address\":\"veronica.velez@concentrix.com\"},\"last_name\":\"Velez Quiroz\",\"first_name\":\"Veronica\"},{\"email\":{\"wid\":\"415168b1c411102f54aaf78af96c0002\",\"address\":\"xiomara.murillo@concentrix.com\"},\"last_name\":\"Murillo Ramirez\",\"first_name\":\"Xiomara\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1038\",\"campaign_id\":\"17926\",\"campaign_title\":\"Sr. Professional I, Talent Acquisition R1725859\",\"campaign_type\":\"job_application\",\"job_title\":\"Head of Talent Acquisition (F\/H) - Morocco Francophone\/Anglophone\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Concentrix is a global company with a presence in more than 70 countries. We excel at enhancing the customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.\\nThis key role aims to adapt and drive the Global Sourcing and Recruitment Strategy locally to support Concentrix\u2019s vision and growth. This role reports to the Head of Talent Acquisition - French Region and dotted line to the People Solutions Director Morocco.\",\"long_description\":\"<p><b><u>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/u><\/b><\/p><ul><li>Define and lead the recruitment strategy in line with business challenges and adapt it to the specificities of regions, clients, and professions<\/li><li>Implement, optimize, and supervise the recruitment process: sourcing, qualification, interviews, collective session facilitation, onboarding of new recruits<\/li><li>Ensure a smooth\u00a0and high-quality candidate experience by evaluating their satisfaction and continuously improving the process<\/li><li>Establish performance\u00a0indicators to track and measure the effectiveness of sourcing and recruitment<\/li><li>Manage and upskill the Talent Acquisition Morocco team.<\/li><li>Assist operational staff in recruiting their teams and advise them within the current process<\/li><li>Organize and optimize the recruitment process: sourcing, qualification, interviews, collective session facilitation, onboarding of new recruits;<\/li><li>Develop and manage a talent pool to anticipate future\u00a0needs and improve recruitment responsiveness<\/li><li>Implement performance indicators (KPIs) to measure recruitment effectiveness and optimize processes<\/li><li>Promote the employer brand through events and partnerships (ANAPEC, OFPPT, universities, forums)<\/li><\/ul><p><\/p><p><b><u>Candidate Profile: <\/u><\/b><\/p><p>Significant experience managing a talent acquisition function across multiple sites, responsible for high volume hiring within the contact centre industry<\/p><p>\u2022 Ability to interpret and analyse recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/p><p>\u2022 Fluent in French and English (written and spoken),\u00a0with a proven ability to\u00a0deliver clear presentations\u00a0to\u00a0internal and external audiences.<\/p><p>\u2022 Advanced Microsoft Office skills<\/p><p>\u2022 Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employee<\/p><p>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><p>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/p><p>\u2022 Solid understanding of the organization&#39;s business operations and industry.\u00a0 Demonstrated business acumen<\/p><p>\u2022 Demonstrated talent with critical thinking; ability to comprehend, analyze, and interpret.<\/p><p>\u2022 Excellent attention to detail<\/p><p>\u2022 Ability to handle and maintain confidential information<\/p><p><\/p><p><b>What We Offer You<\/b><\/p><p>At Concentrix, we make the recognition and well\u2011being of our talent a priority. Here are the benefits we offer to recognize your contribution:<\/p><ul><li>Fair and ethical advancement opportunities<\/li><li>Professional development opportunities<\/li><li>Competitive compensation<\/li><li>Exceptional benefits, including:<ul><li>Health insurance<\/li><li>Supplemental retirement plan after one year of service and enrollment<\/li><li>On-site cafeteria service<\/li><li>Gym with a dedicated on-site coach. Access is free (this benefit is available at sites that have a gym)<\/li><li>Possibility to enroll in the company daycare (where available) or a daycare subsidy<\/li><\/ul><\/li><\/ul><p><b>Our Inclusive Hiring Process<\/b><\/p><ul><li>Initial conversation with our recruiters to assess how your profile aligns with the role requirements<\/li><li>In-depth interview with your future managers to explore your skills and interest in the role; this step may involve multiple interviews<\/li><li>Selection of the successful candidate after a debrief with stakeholders and presentation of the job offer<\/li><\/ul><p><\/p><p><b>Call to Action<\/b><\/p><p>Ready to take on the challenge? Join the Concentrix adventure\u2014where innovation, operational excellence, and our people\u2019s well\u2011being come together!<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725859\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T20:05:17.665+08:00\",\"created_at\":\"2026-04-28T00:05:59.564+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzkyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Head-of-Talent-Acquisition--F-H----Morocco-Francophone-Anglophone_R1725859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0930\",\"descriptor\":\"Sr. Professional I, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Head-of-Talent-Acquisition--F-H----Morocco-Francophone-Anglophone_R1725859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Head-of-Talent-Acquisition--F-H----Morocco-Francophone-Anglophone_R1725859\/apply\",\"job_requisition_id\":\"R1725859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fairouz.ouladmhand@concentrix.com\"},\"first_name\":\"Fairouz Oulad Mhand (102618127)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725859\",\"wid\":\"ff61ee3c56961002d905b64752860000\",\"descriptor\":\"Head of Talent Acquisition (F\/H) - Morocco Francophone\/Anglophone\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1039\",\"campaign_id\":\"17918\",\"campaign_title\":\"Sr. Recruiter I R1725877\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Recruiter\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><b>Senior Recruiter<\/b><\/p><p><\/p><p>We are looking for a results-driven Senior Recruiter to lead end-to-end recruitment and deliver strong hiring outcomes in a fast-paced, high-growth environment. This role is responsible for partnering with hiring managers and business leaders to understand workforce needs, develop effective recruiting strategies, attract top talent, and manage the hiring process through to offer stage.<\/p><p>As a trusted talent advisor, the Senior Recruiter will play a critical role in strengthening candidate pipelines, improving hiring effectiveness, and ensuring a consistent, high-quality recruitment experience. The ideal candidate brings strong sourcing capability, sound judgment, stakeholder management skills, and the ability to operate with pace, professionalism, and attention to detail.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><p>Lead full-cycle recruitment across volume roles<br \/>Partner with hiring managers and stakeholders to define role requirements and recruitment strategies<br \/>Build targeted sourcing plans and develop strong pipelines of qualified talent<br \/>Conduct structured screening and interviews to assess candidate capability and fit<br \/>Present candidate shortlists and provide well-informed hiring recommendations<br \/>Advise stakeholders on market trends, talent availability, and hiring best practices<br \/>Support offer development and lead candidate negotiations<br \/>Track recruitment activity, maintain accurate records, and ensure process compliance in ATS and HRIS systems<br \/>Produce recruitment reporting and pipeline updates as needed<br \/>Represent the company professionally and promote a strong employer brand in the market<\/p><p><br \/><b>Qualifications<\/b><\/p><p><\/p><p>3 plus \u00a0years of recruitment experience, preferably in high-volume, sales, or fast-paced hiring environments<br \/>Bachelor\u2019s Degree preferred<br \/>Strong knowledge of sourcing strategies, candidate assessment, and full-cycle recruitment<br \/>Experience with ATS, HRIS platforms, and Microsoft Office<br \/>Excellent written and verbal communication skills<br \/>Minimum B2 English proficiency required<br \/>Strong organizational, stakeholder management, and problem-solving skills<br \/>Ability to work under pressure, manage competing demands, and maintain confidentiality<\/p>\",\"ats_external_id\":\"R1725877\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T22:04:58.312+08:00\",\"created_at\":\"2026-04-28T00:05:52.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzkxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Senior-Recruiter_R1725877\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0924\",\"descriptor\":\"Sr. Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372540\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Senior-Recruiter_R1725877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Senior-Recruiter_R1725877\/apply\",\"job_requisition_id\":\"R1725877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"diana.olszewska2@concentrix.com\"},\"first_name\":\"Diana Olszewska (102980307)[C]\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725877\",\"wid\":\"58b94406ff0c1002db3d980bd4cd0000\",\"descriptor\":\"Senior Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1040\",\"campaign_id\":\"17914\",\"campaign_title\":\"Operations Manager I R1725131\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager - Banking\",\"street\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"address\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p><\/p><p>\u2022 At least 2 years of experience as a Operations Manager - Snr Team Leader<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Experience in Operations in BPO<\/p><p><\/p><p>\u2022 At least 3 years of Experience in Banking Projecst<\/p><p><\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p><\/p><p>\u2022 English B2<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1725131\",\"location\":\"Vimercate, Monza e Brianza\",\"job_type\":\"full_time\",\"salary\":\"34666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T22:05:40.445+08:00\",\"created_at\":\"2026-04-27T22:06:33.397+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzkxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20871\",\"primary_location\":{\"id\":\"IT-VIM-TORRI-01\",\"wid\":\"68dbf0c92c83101dbd85fa3f595c0000\",\"descriptor\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\/apply\",\"job_requisition_id\":\"R1725131\"}],\"organizations\":[{\"wid\":\"bdd66b72fc95108e8d39c1bd0f59223d\",\"descriptor\":\"2N63 Samsung EMEA - 448 IC\",\"reference_id\":\"2N63\",\"custom_reference_id\":\"2N63\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d72609801fb663d70ca3f06e4eb\",\"descriptor\":\"2N63 - Samsung - 990020460\",\"reference_id\":\"990020460\",\"custom_reference_id\":\"990020460\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefano.panarella@concentrix.com\"},\"first_name\":\"Stefano Panarella (101727674)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725131\",\"wid\":\"34be6d6f62c21002d4e22322b03d0000\",\"descriptor\":\"Operations Manager - Banking\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1812\",\"campaign_id\":\"417\",\"campaign_title\":\"Harley Davidson \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice-Mitarbeiter (deutschsprachig) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie&nbsp;bereit&nbsp;f&uuml;r den&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;weltweit&nbsp;f&uuml;hrendes&nbsp;Unternehmen&nbsp;im&nbsp;Bereich&nbsp;Technologie und&nbsp;Dienstleistungen, das die Marken der Zukunft&nbsp;unterst&uuml;tzt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken, die Sie&nbsp;jeden&nbsp;Tag&nbsp;nutzen,&nbsp;ihre&nbsp;Gesch&auml;fte&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;zu&nbsp;verbessern, in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;weltweit. Jahr f&uuml;r Jahr&nbsp;werden&nbsp;wir&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;<em>&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;<\/em>,&nbsp;<em>&bdquo;Best Companies for Career&nbsp;Growth&ldquo;<\/em>&nbsp;und&nbsp;<em>&bdquo;Best Company Culture&ldquo;<\/em>&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;wachsen&nbsp;und&nbsp;sich&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chtest,&nbsp;werden&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative in&nbsp;Lissabon, Portugal (vor&nbsp;Ort<\/strong>),&nbsp;daf&uuml;r&nbsp;sorgen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Betriebsabl&auml;ufen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;mit&nbsp;hohen&nbsp;Standards in&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und&nbsp;Optimierung&nbsp;der Customer Journey&nbsp;erf&uuml;llt&nbsp;werden,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei&nbsp;Concentrix&nbsp;gibt&nbsp;es&nbsp;echte&nbsp;Chancen&nbsp;zur&nbsp;pers&ouml;nlichen&nbsp;und&nbsp;beruflichen&nbsp;Weiterentwicklung. Rund 80\u202f%&nbsp;unserer&nbsp;Manager und&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Vielzahl&nbsp;KOSTENLOSER&nbsp;Lern- und Leadership-Programme, die Sie auf&nbsp;deinem&nbsp;Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;unterst&uuml;tzen,&nbsp;wie&nbsp;Sie&nbsp;sich&nbsp;es immer&nbsp;vorgestellt&nbsp;haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Dies ist mehr als nur eine Position im Kundenservice &ndash; es bietet Ihnen die M&ouml;glichkeit, eine Karriere aufzubauen und dabei eng mit einer weltweit gesch&auml;tzten Motorradmarke zusammenzuarbeiten, bei der Leidenschaft, Performance und Kundenerlebnis Hand in Hand gehen.<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Position<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Customer Service&nbsp;Representative&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;folgende&nbsp;Aufgaben:<\/p>\\n<ul>\\n<li>Betreuung&nbsp;eingehender&nbsp;Anrufe&nbsp;sowie&nbsp;Support&nbsp;&uuml;ber&nbsp;Live\u2011Chat,&nbsp;E\u2011Mail&nbsp;und&nbsp;soziale&nbsp;Medien und&nbsp;stellen&nbsp;dabei&nbsp;sicher,&nbsp;dass&nbsp;jede&nbsp;Interaktion&nbsp;professionell&nbsp;und&nbsp;freundlich&nbsp;gestaltet&nbsp;ist.<\/li>\\n<li>Funktion&nbsp;als&nbsp;zentrale&nbsp;Ansprechperson&nbsp;f&uuml;r&nbsp;Mitglieder. Sie&nbsp;informieren&nbsp;&uuml;ber&nbsp;Programme&nbsp;und&nbsp;Mitgliedervorteile&nbsp;und&nbsp;unterst&uuml;tzen&nbsp;bei&nbsp;der&nbsp;Einf&uuml;hrung&nbsp;neuer&nbsp;Mitglieder.<\/li>\\n<li>Beantwortung&nbsp;detaillierter&nbsp;Anfragen&nbsp;zu&nbsp;Motorbekleidung,&nbsp;allgemeinem&nbsp;Merchandising&nbsp;sowie&nbsp;Teilen&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;(P&amp;A).<\/li>\\n<li>Information der Community&nbsp;&uuml;ber&nbsp;bevorstehende&nbsp;Rallyes,&nbsp;lokale&nbsp;H&auml;ndlerveranstaltungen&nbsp;und&nbsp;soziale&nbsp;Events&nbsp;zur&nbsp;F&ouml;rderung&nbsp;von Engagement und&nbsp;Fahraktivit&auml;t.<\/li>\\n<li>Unterst&uuml;tzung&nbsp;bei&nbsp;der&nbsp;Betreuung&nbsp;von&nbsp;Kontakten&nbsp;aus&nbsp;H&auml;ndlerbetrieben,&nbsp;Hilfestellung&nbsp;bei&nbsp;&bdquo;How\u2011to&ldquo;-Anfragen&nbsp;sowie&nbsp;F&ouml;rderung&nbsp;von&nbsp;Partnerschaften&nbsp;innerhalb&nbsp;des&nbsp;Netzwerks.<\/li>\\n<li>Bearbeitung&nbsp;von&nbsp;Kundenbeschwerden&nbsp;mit&nbsp;Einf&uuml;hlungsverm&ouml;gen&nbsp;und&nbsp;einer&nbsp;klaren&nbsp;&bdquo;Make&nbsp;Things&nbsp;Right&ldquo;-Haltung, um&nbsp;eine&nbsp;langfristige&nbsp;Markenloyalit&auml;t&nbsp;sicherzustellen.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist der richtige Arbeitgeber f&uuml;r Sie, wenn Sie:<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber sehr gute Deutschkenntnisse sowie flie&szlig;ende Englischkenntnisse (Niveau B2) &ndash; jeweils in Wort und Schrift.<\/li>\\n<li>Sie haben eine ausgepr&auml;gte Leidenschaft f&uuml;r Motorr&auml;der. (Aktive Fahrerinnen und Fahrer sowie Motorradenthusiasten werden ausdr&uuml;cklich bevorzugt.)<\/li>\\n<li>Sie besitzen gute Schreibf&auml;higkeiten sowie solide Computerkenntnisse, insbesondere im Umgang mit MS\u2011Office\u2011<\/li>\\n<li>Sie sind technikaffin und in der Lage, neue Software und Tools schnell zu erlernen.<\/li>\\n<li>Sie k&ouml;nnen komplexe Sachverhalte klar, verst&auml;ndlich und pr&auml;zise erkl&auml;ren.<\/li>\\n<li>Erste Erfahrung in einem Customer\u2011Service\u2011Center ist von Vorteil, jedoch nicht zwingend erforderlich<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal&nbsp;<\/li>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer weltweit Concentrix als ihren &bdquo;Employer of Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"1024667310\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:10:31.864+01:00\",\"created_at\":\"2026-04-27T12:09:11.878+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1813\",\"campaign_id\":\"416\",\"campaign_title\":\"Msccruises \/ German \/ WAH \/ Porto \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice und Vertrieb (deutschsprachig) Kreuzfahrtgesellschaft Homeoffice\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's&nbsp;Best&nbsp;Workplaces\\\", \\\"Best Companies&nbsp;for&nbsp;Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;m&ouml;chten&nbsp;und Inspiration&nbsp;suchen,&nbsp;tragen&nbsp;Sie in der Position&nbsp;<strong>Customer Representative und Vertrieb in Porto, Portugal (Homeoffice)<\/strong>&nbsp;dazu&nbsp;bei,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;operativen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Dar&uuml;ber&nbsp;hinaus&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;erf&uuml;llt&nbsp;werden&nbsp;&ndash;&nbsp;insbesondere&nbsp;im&nbsp;Hinblick&nbsp;auf&nbsp;hohe&nbsp;Qualit&auml;ts\u2011&nbsp;und&nbsp;Effizienzziele&nbsp;sowie&nbsp;die&nbsp;kontinuierliche&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p>Zudem&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;eine&nbsp;aktive&nbsp;Rolle&nbsp;bei&nbsp;der&nbsp;Einhaltung&nbsp;der&nbsp;Kundenvorgaben,&nbsp;f&ouml;rdern&nbsp;Serviceverbesserungen&nbsp;und&nbsp;wirken&nbsp;aktiv&nbsp;an&nbsp;deren&nbsp;Umsetzung&nbsp;f&uuml;r alle&nbsp;Nutzerinnen&nbsp;und&nbsp;Nutzer&nbsp;mit&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei&nbsp;Concentrix&nbsp;gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<ul>\\n<li>Verkauf&nbsp;von&nbsp;Kreuzfahrtpaketen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Cross\u2011Selling und Upselling von&nbsp;Kreuzfahrtpaketen&nbsp;sowie&nbsp;zugeh&ouml;rigen&nbsp;Zusatzprodukten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbetreuung&nbsp;nach&nbsp;der&nbsp;Buchung&nbsp;sowie&nbsp;Unterst&uuml;tzung&nbsp;beim&nbsp;Buchungsmanagement&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;von&nbsp;Reiseb&uuml;ros&nbsp;bei&nbsp;Buchungen&nbsp;und der Verwaltung von&nbsp;Buchungen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;bei&nbsp;einer&nbsp;Vielzahl&nbsp;von&nbsp;Anfragen, z.\u202fB.&nbsp;zu&nbsp;Reisezielen,&nbsp;Schiffen,&nbsp;erforderlichen&nbsp;Dokumenten,&nbsp;Preisen&nbsp;usw.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix&nbsp;ist&nbsp;f&uuml;r Sie&nbsp;eine&nbsp;ausgezeichnete&nbsp;Wahl,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>&Uuml;ber&nbsp;flie&szlig;ende&nbsp;Deutschkenntnisse&nbsp;in Wort und Schrift (Niveau&nbsp;C1)&nbsp;verf&uuml;gen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Englischkenntnisse&nbsp;(Niveau&nbsp;B2)&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nachgewiesene&nbsp;Computerkenntnisse&nbsp;haben&nbsp;und&nbsp;eine&nbsp;sorgf&auml;ltige,&nbsp;zuverl&auml;ssige&nbsp;Arbeitsweise&nbsp;zeigen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Eine&nbsp;hohe&nbsp;Detailgenauigkeit&nbsp;sowie&nbsp;eine&nbsp;ausgepr&auml;gte&nbsp;Probleml&ouml;sungsorientierung&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>In der Lage&nbsp;sind,&nbsp;schriftlich&nbsp;wie&nbsp;m&uuml;ndlich&nbsp;effektiv&nbsp;zu&nbsp;kommunizieren&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgezeichnete&nbsp;F&auml;higkeiten&nbsp;im&nbsp;Multitasking&nbsp;besitzen, die f&uuml;r&nbsp;diese&nbsp;Position&nbsp;unerl&auml;sslich&nbsp;sind&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Vollzeitstelle mit unbefristetem Vertrag (verhandelbar je nach Erfahrung und Kundenbedarf)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit&nbsp;Concentrix&nbsp;als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.&nbsp;<\/p>\",\"ats_external_id\":\"3020603485\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T11:34:29.063+01:00\",\"created_at\":\"2026-04-27T11:39:39.290+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"343\",\"campaign_id\":\"827\",\"campaign_title\":\"GoodWe | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalistka ds. pomocy technicznej w j\u0119zyku polskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/h2>\\n<ul>\\n<li>Obs\u0142uga zg\u0142osze\u0144 telefonicznych od technik&oacute;w i monter&oacute;w urz\u0105dze\u0144 fotowoltaicznych<\/li>\\n<li>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/li>\\n<li>Kontrola poprawno\u015bci rozwi\u0105zania wyst\u0119puj\u0105cych usterek technicznych<\/li>\\n<li>Wsp&oacute;\u0142praca z innymi poziomami wsparcia technicznego i in\u017cynierami serwisu<\/li>\\n<li>Wprowadzanie danych do systemu<\/li>\\n<li>Dbanie o wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/li>\\n<\/ul>\\n<h2><strong>Nasze wymagania<\/strong><\/h2>\\n<ul>\\n<li>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/li>\\n<li>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/li>\\n<li>Wysoka kultura osobista i orientacja na potrzeby klienta<\/li>\\n<li>Zainteresowanie nowymi technologiami<\/li>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu zaawansowanym (C1) i angielskiego w stopniu dobrym (B1)<\/li>\\n<li>Operatywno\u015b\u0107, dobra organizacja i wysoki poziom motywacji do pracy<\/li>\\n<\/ul>\\n<h2><strong>To oferujemy<\/strong><\/h2>\\n<ul>\\n<li>Elastyczny grafik i umow\u0119 zlecenie<\/li>\\n<li>Dogodny system pracy &ndash; pracujemy od poniedzia\u0142ku do pi\u0105tku w godzinach 08:00-17:30<\/li>\\n<li>Szkolenie przygotowuj\u0105ce do pracy (w pe\u0142ni p\u0142atne)<\/li>\\n<li>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/li>\\n<li>Ciekawa praca w dynamicznie rozwijaj\u0105cej si\u0119, mi\u0119dzynarodowej firmie<\/li>\\n<\/ul>\",\"ats_external_id\":\"1665795344\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-20T01:59:04.052+02:00\",\"created_at\":\"2026-04-27T11:21:26.617+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1814\",\"campaign_id\":\"415\",\"campaign_title\":\"Tandem Diabetes \/ German \/ BM \/ Porto \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Tech Specialist (Deutschsprachig) \u2013 Medizintechnik \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s&nbsp;Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies&nbsp;for&nbsp;Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p><strong>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;Customer &amp; Technical Support Specialist in Porto, Portugal (vor&nbsp;Ort)&nbsp;t&auml;tig&nbsp;sein.<\/strong>&nbsp;In&nbsp;dieser&nbsp;Rolle&nbsp;leisten&nbsp;Sie&nbsp;Kundenbetreuung&nbsp;und&nbsp;technischen&nbsp;Support f&uuml;r&nbsp;medizinische&nbsp;Ger&auml;te&nbsp;und&nbsp;stellen&nbsp;eine&nbsp;korrekte&nbsp;Auftragsabwicklung&nbsp;sowie&nbsp;ein&nbsp;einf&uuml;hlsames,&nbsp;professionelles&nbsp;Kundenerlebnis&nbsp;f&uuml;r Kunden in&nbsp;europ&auml;ischen&nbsp;M&auml;rkten&nbsp;sicher.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung, die Sie f&uuml;r&nbsp;Ihren&nbsp;Erfolg&nbsp;ben&ouml;tigen. Bei Concentrix&nbsp;besteht&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;immer&nbsp;vorgestellt&nbsp;haben.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer &amp; Technical Support Specialist&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Technischen&nbsp;Support und&nbsp;Fehlerbehebung&nbsp;f&uuml;r&nbsp;medizinische&nbsp;Diabetesger&auml;te,&nbsp;Verbrauchsmaterialien&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;leisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Auftragsannahmen&nbsp;und&nbsp;Verl&auml;ngerungen&nbsp;gem&auml;&szlig;&nbsp;Unternehmensrichtlinien&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kunden&nbsp;bei&nbsp;der&nbsp;Nutzung&nbsp;der&nbsp;Produkte&nbsp;sowie&nbsp;bei&nbsp;Bestellungen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;(Telefon, E-Mail, Chat und SMS)&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Alle&nbsp;Kundenkontakte&nbsp;korrekt&nbsp;und in&nbsp;englischer&nbsp;Sprache&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Aktives&nbsp;Zuh&ouml;ren&nbsp;und&nbsp;Empathie&nbsp;einsetzen, um&nbsp;mit&nbsp;sensiblen&nbsp;Patienten&nbsp;und&nbsp;Situationen&nbsp;professionell&nbsp;umzugehen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vorgegebene&nbsp;Prozesse&nbsp;und&nbsp;Skripte&nbsp;einhalten, um&nbsp;regulatorische&nbsp;und&nbsp;sicherheitsrelevante&nbsp;Standards&nbsp;sicherzustellen&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zentrale&nbsp;Lage in&nbsp;Porto, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"671734886\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:22.133+01:00\",\"created_at\":\"2026-04-27T11:02:56.806+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1815\",\"campaign_id\":\"414\",\"campaign_title\":\"Volkswagen Digital \/ German \/ WAH \/ Braga \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Deutschsprachig) \u2013 Volkswagen \u2013 Remote \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies for Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative f&uuml;r Volkswagen in Portugal (Remote)<\/strong>&nbsp;sicherstellen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;tragen&nbsp;Sie&nbsp;dazu&nbsp;bei, die&nbsp;Erwartungen&nbsp;des Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;zu&nbsp;erf&uuml;llen&nbsp;&ndash;&nbsp;insbesondere&nbsp;hohe&nbsp;Anforderungen&nbsp;an&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und die&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei Concentrix&nbsp;haben&nbsp;Sie&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;vorstellen.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer Service Representative&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Kundenanfragen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;beantworten&nbsp;und&nbsp;relevante&nbsp;Informationen&nbsp;im&nbsp;CRM-System&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Starke&nbsp;Kundenbeziehungen&nbsp;aufbauen,&nbsp;indem&nbsp;Sie&nbsp;Anfragen&nbsp;schnell und&nbsp;professionell&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbindung&nbsp;und -loyalit&auml;t&nbsp;f&ouml;rdern,&nbsp;indem&nbsp;Sie&nbsp;erfolgreiche&nbsp;L&ouml;sungen&nbsp;f&uuml;r&nbsp;Anfragen&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Stets&nbsp;professionelle&nbsp;und&nbsp;empathische&nbsp;Beziehungen&nbsp;zu&nbsp;allen&nbsp;Kunden&nbsp;pflegen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Effektiv&nbsp;mit&nbsp;Teammitgliedern&nbsp;und&nbsp;dem&nbsp;Management&nbsp;zusammenarbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Feedback&nbsp;zu&nbsp;neuen&nbsp;Problemen&nbsp;geben&nbsp;und&nbsp;proaktiv&nbsp;Verbesserungsm&ouml;glichkeiten&nbsp;identifizieren&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"1544083343\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:21.872+01:00\",\"created_at\":\"2026-04-27T10:56:29.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1816\",\"campaign_id\":\"413\",\"campaign_title\":\"Wix.Com \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Deutschsprachig) \u2013 Website-Solutions \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies for Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative in&nbsp;Lissabon, Portugal (vor&nbsp;Ort)<\/strong>&nbsp;sicherstellen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;tragen&nbsp;Sie&nbsp;dazu&nbsp;bei, die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;zu&nbsp;erf&uuml;llen&nbsp;&ndash;&nbsp;insbesondere&nbsp;hohe&nbsp;Standards&nbsp;hinsichtlich&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und der&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei Concentrix&nbsp;haben&nbsp;Sie&nbsp;echte&nbsp;Chancen&nbsp;auf&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;vorstellen.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer Service Representative&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Hervorragenden&nbsp;Kundenservice&nbsp;&uuml;ber&nbsp;Chat, E-Mail und&nbsp;Telefon&nbsp;leisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nutzerprobleme&nbsp;mit&nbsp;der&nbsp;Plattform&nbsp;analysieren&nbsp;und&nbsp;L&ouml;sungen&nbsp;sowie&nbsp;Hilfestellung&nbsp;anbieten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nutzer&nbsp;&uuml;ber&nbsp;die&nbsp;Funktionen&nbsp;der&nbsp;Plattform&nbsp;informieren&nbsp;und&nbsp;ihnen&nbsp;helfen, das Beste&nbsp;aus&nbsp;ihren&nbsp;Websites&nbsp;herauszuholen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Eng&nbsp;mit&nbsp;Produkt- und&nbsp;Entwicklungsteams&nbsp;zusammenarbeiten, um&nbsp;komplexe&nbsp;technische&nbsp;Probleme&nbsp;zu&nbsp;l&ouml;sen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&Uuml;ber&nbsp;neue&nbsp;Programmfunktionen&nbsp;und Updates auf&nbsp;dem&nbsp;Laufenden&nbsp;bleiben, um&nbsp;korrekten&nbsp;Support&nbsp;zu&nbsp;gew&auml;hrleisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nutzerfeedback&nbsp;sammeln&nbsp;und&nbsp;weiterleiten, um die&nbsp;allgemeine&nbsp;Nutzererfahrung&nbsp;zu&nbsp;verbessern&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zentrale&nbsp;Lage in&nbsp;Lissabon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"3414090321\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T11:36:17.889+01:00\",\"created_at\":\"2026-04-27T10:49:29.074+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1817\",\"campaign_id\":\"412\",\"campaign_title\":\" Paypal \/ Dutch \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Digital wallet - Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a\u202f<strong>Customer Service Representative for Digital wallet in Portugal (Remote),<\/strong><strong>\u202f<\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p><strong>As a Customer Service Representative, you will:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Deliver exceptional support to customers via phone, chat, and email, representing a leading digital wallet with professionalism and enthusiasm.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Accurately document customer interactions, resolutions, and follow-ups in the CRM system.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Collaborate with team members to continuously improve the customer experience.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Stay informed on the latest products, policies, and services to provide timely and accurate information.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Demonstrate warmth, empathy, and enthusiasm in every customer interaction.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Apply your knowledge of digital wallet products to troubleshoot issues and resolve customer concerns efficiently.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of\u202fDutch\u202f(C1 written and oral) and a good level of English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have 1 year of experience working in a fast-paced team-based retail, hospitality or customer service environment is preferred.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>High school diploma (or the applicate hiring country equivalent).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have experience in an internet company, financial services industry or transaction processor preferred.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are strong attention to detail and organizational skills.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Strong working knowledge of pc-based internet and software applications.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized digital wallet brand known for its commitment to security, innovation, and exceptional customer experience.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Competitive salary and performance bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Full Work from Home<\/strong>\u202fposition based in <strong>Lisbon, Portugal.<\/strong> (Training is on-site)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Refer-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"3212831160\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:21.242+01:00\",\"created_at\":\"2026-04-27T10:42:24.185+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1818\",\"campaign_id\":\"411\",\"campaign_title\":\" Volkswagen \/ Czech \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Czech (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"595391875\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:32.683+01:00\",\"created_at\":\"2026-04-27T10:09:38.407+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1819\",\"campaign_id\":\"410\",\"campaign_title\":\" Volkswagen \/ German \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1467874922\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T11:18:25.992+01:00\",\"created_at\":\"2026-04-27T10:08:15.394+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1820\",\"campaign_id\":\"409\",\"campaign_title\":\" Wix.Com \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Website Solutions\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer service via chat, email, and phone to users.<\/li>\\n<li>Troubleshoot user issues with the platform, offering guidance and solutions.<\/li>\\n<li>Educate users on the platform's features and help them get the most out of their websites.<\/li>\\n<li>Work closely with the product and development teams to resolve complex technical issues.<\/li>\\n<li>Stay up to date with new&nbsp;program features and updates to provide accurate support.<\/li>\\n<li>Collect and relay user feedback to improve overall user experience.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and fluent in English (B2)<\/li>\\n<li>Have experience in customer service, tech support, or a similar role<\/li>\\n<li>Have strong communication skills, both verbal and written<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have excellent problem-solving skills and patience when dealing with users<\/li>\\n<li>Having experience with website builders or content management systems is a plus<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1908138700\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T11:19:04.910+01:00\",\"created_at\":\"2026-04-27T09:35:38.251+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1821\",\"campaign_id\":\"408\",\"campaign_title\":\" Tandem Diabetes \/ Dutch \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Technical Support (Dutch-speaking) - Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Dutch<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"62300123\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:21.687+01:00\",\"created_at\":\"2026-04-27T09:33:36.991+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1822\",\"campaign_id\":\"407\",\"campaign_title\":\"Otoqi \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (deutschsprachig) \u2013 Fahrzeug-Transportplattform\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie bereit f&uuml;r den n&auml;chsten Schritt? Wir sind ein weltweit f&uuml;hrendes Unternehmen im Bereich Technologie und Dienstleistungen,&nbsp;das&nbsp;die Marken der Zukunft unterst&uuml;tzt. Wir helfen bekannten Marken, die Sie jeden Tag nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern weltweit. Jahr f&uuml;r Jahr werden wir mit Auszeichnungen wie&nbsp;<em>&bdquo;World&rsquo;s&nbsp;Best&nbsp;Workplaces&ldquo;<\/em>,&nbsp;<em>&bdquo;Best Companies&nbsp;for&nbsp;Career Growth&ldquo;<\/em>&nbsp;und&nbsp;<em>&bdquo;Best Company Culture&ldquo;<\/em>&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chtest, werden Sie als<strong> Customer Service&nbsp;Representative&nbsp;in Lissabon, Portugal (vor Ort<\/strong>), daf&uuml;r sorgen, dass Leistungsziele in allen Betriebsabl&auml;ufen erreicht werden. Zudem stellen Sie sicher, dass die Erwartungen unserer Kunden in Bezug auf operative Exzellenz mit hohen Standards in Qualit&auml;t, Effizienz und Optimierung der Customer Journey erf&uuml;llt werden,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix gibt es echte Chancen zur pers&ouml;nlichen und beruflichen Weiterentwicklung. Rund 80\u202f% unserer Manager und F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Vielzahl KOSTENLOSER Lern- und Leadership-Programme, die Sie auf deinem Weg zu der Karriere unterst&uuml;tzen, wie Sie sich es immer vorgestellt haben.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Betreuung&nbsp;von&nbsp;Kundinnen&nbsp;und Kunden&nbsp;&uuml;ber&nbsp;mehrere&nbsp;Kan&auml;le&nbsp;(E\u2011Mail&nbsp;oder&nbsp;Telefon)&nbsp;mit&nbsp;einem&nbsp;engagierten&nbsp;und&nbsp;professionellen&nbsp;Auftreten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;beim&nbsp;Buchungsmanagement,&nbsp;bei&nbsp;Stornierungen&nbsp;sowie&nbsp;bei&nbsp;Abrechnungs- und&nbsp;Zahlungsfragen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gewinnung&nbsp;potenzieller&nbsp;Kundinnen&nbsp;und Kunden&nbsp;durch&nbsp;die&nbsp;Beantwortung&nbsp;von&nbsp;Fragen&nbsp;zu&nbsp;laufenden&nbsp;Anfragen&nbsp;und&nbsp;verschiedenen&nbsp;Angebotsmodellen&nbsp;sowie&nbsp;durch&nbsp;gezielte&nbsp;Empfehlungen&nbsp;und das&nbsp;Bereitstellen&nbsp;erg&auml;nzender&nbsp;Informationen, um die&nbsp;Bed&uuml;rfnisse&nbsp;der&nbsp;Kundschaft&nbsp;optimal&nbsp;zu&nbsp;erf&uuml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfassung von&nbsp;Informationen&nbsp;neuer&nbsp;Kundinnen&nbsp;und Kunden und&nbsp;Eingabe&nbsp;dieser&nbsp;Daten&nbsp;in die&nbsp;Plattform&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zeitnahe&nbsp;Bearbeitung&nbsp;und&nbsp;Beantwortung&nbsp;eingehender&nbsp;Kontaktanfragen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Aktive&nbsp;Mitwirkung&nbsp;beim&nbsp;Aufbau und der&nbsp;St&auml;rkung&nbsp;der&nbsp;Bindung&nbsp;an&nbsp;die Marke&nbsp;unseres&nbsp;Auftraggebers&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix ist f&uuml;r Sie eine ausgezeichnete Wahl, wenn Sie:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber sehr gute Deutschkenntnisse in Wort und Schrift sowie &uuml;ber&nbsp;flie&szlig;ende Englischkenntnisse (Niveau B2).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;besitzen&nbsp;ausgezeichnete&nbsp;Kommunikationsf&auml;higkeiten&nbsp;sowie&nbsp;ein&nbsp;ausgepr&auml;gtes&nbsp;aktives&nbsp;Zuh&ouml;rverm&ouml;gen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;sind&nbsp;in der Lage, die&nbsp;Bed&uuml;rfnisse&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;zu&nbsp;erkennen&nbsp;und&nbsp;zeitnah&nbsp;passende&nbsp;L&ouml;sungen&nbsp;vorzuschlagen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;arbeiten&nbsp;proaktiv,&nbsp;sind&nbsp;selbstmotiviert&nbsp;und&nbsp;ein&nbsp;engagiertes&nbsp;Teammitglied.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zentrale Lage in Lissabon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit Concentrix als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.&nbsp;<\/p>\",\"ats_external_id\":\"2416949557\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:21.046+01:00\",\"created_at\":\"2026-04-27T09:26:57.983+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1823\",\"campaign_id\":\"406\",\"campaign_title\":\" Otoqi \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Vehicles Transportation Platform \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>\u202f<\/strong><strong>Customer<\/strong><strong>\u202f<\/strong><strong>Representative in Lisbon Portugal (On-Site)<\/strong>\u202fyou will ensure that performance goals are met across all operations.&nbsp;And that&nbsp;we&nbsp;fulfill client expectations related to operational excellence: high targets&nbsp;regarding&nbsp;quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>As a\u202fCustomer Representative, you will:&nbsp;<\/p>\\n<ul>\\n<li>Assist&nbsp;customers through multiple channels (email or phone) enthusiastically and professionally.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Support customers with booking management, cancellations, and billing issues.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Attract potential customers by answering questions about their ongoing requests and their different modalities, suggesting, and adding information about these services to meet the customer's needs.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gather information from new customers and insert it into the platform.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Process and respond to contact requests promptly.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Contribute to creating a commitment to our client's brand.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your&nbsp;qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have&nbsp;a high level&nbsp;of German (written and oral) and are fluent in English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have excellent communication and active listening skills&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have the ability to&nbsp;identify&nbsp;customers' needs and propose fast solutions&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are proactivity, self-motivated, and&nbsp;a great team&nbsp;player&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Competitive&nbsp;salary&nbsp;and&nbsp;performance&nbsp;bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Central&nbsp;location&nbsp;in&nbsp;Lisbon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career&nbsp;development&nbsp;programs&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with&nbsp;Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"420894662\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T00:59:02.250+01:00\",\"created_at\":\"2026-04-27T09:23:54.773+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"477\",\"campaign_id\":\"2322\",\"campaign_title\":\"GTM_NA_SA_B2B Sales - River B2B\",\"campaign_type\":\"job_application\",\"job_title\":\"French speaking B2B Sales Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is searching for French-speaking individuals with previous sales experience to join our B2B sales team in our vibrant Durban Office.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">As a B2B Sales Advisor, you&rsquo;ll need to be self-motivated and target-driven with a contagiously positive attitude to troubleshoot and resolve customer requests via multiple platforms, ultimately ensuring that they have had a pleasant customer experience.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">If you take pride in efficiency and productivity, then this is your calling. Put those people skills to the test and grow your career by applying today!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This B2B Sales Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Matric <strong>(Essential)<\/strong><\/li>\\n<li>Clear criminal and Credit record <strong>(Essential)<\/strong><\/li>\\n<li>French &amp; English Proficiency, both written and spoken <strong>(Essential)<\/strong><\/li>\\n<li>Strong negotiation and communication skills<\/li>\\n<li>Self-motivated and self-starter attitude<\/li>\\n<li>Comfortable working with targets<\/li>\\n<li>Computer literacy &ndash; ability to speedily navigate multiple systems effectively<\/li>\\n<li>Ability to type 26 wpm<\/li>\\n<li>Attention to Detail<\/li>\\n<li>Availability work shifts in a 24\/7 environment (Essential)<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>A monthly salary of <strong>R14 000.<\/strong><\/li>\\n<li>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/li>\\n<li>Provident Fund<\/li>\\n<li>Subsidized transport<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>Expectations<\/strong><\/p>\\n<ul>\\n<li>Onboard new business customers, build strong relationships, and promote adoption of our clients' procurement solutions.<\/li>\\n<li>Understand client needs to offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals.<\/li>\\n<li>Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions.<\/li>\\n<li>Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes.<\/li>\\n<li>Monitor account health, usage, and savings, providing regular updates and insights to drive continued client success.<\/li>\\n<li>Conducting outbound calls to businesses using structured contact lists<\/li>\\n<li>Independently managing prospect data and proactively identifying and maximising business opportunities<\/li>\\n<li>Performing administrative tasks to ensure compliance with internal processes and operational standards<\/li>\\n<li>Skilled in engaging with gatekeepers to build rapport and effectively navigate conversations toward reaching key decision-makers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"3913608552\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T11:05:36.251Z\",\"created_at\":\"2026-04-25T09:06:11.373Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzIy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzIy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1041\",\"campaign_id\":\"17873\",\"campaign_title\":\"Sr. SDET (TCF) R1725500\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Do you enjoy programming but also like being accountable for the quality of the applications you deliver? <b>Concentrix Catalyst<\/b> is an award\u2011winning digital services company and Apple Mobility Partner, focused on improving people\u2019s lives through technology.<\/p><p>We are continuing to grow our engineering capability and are looking to add a <b>Mobile QA Automation Engineer<\/b> to our distributed product teams supporting projects across multiple regions. If you are passionate about building high\u2011quality mobile experiences that people love to use, we would love to hear from you.<\/p><p><\/p><p><b>About the role<\/b><\/p><p>As a Mobile QA Automation Engineer, you will work closely with engineers, product managers and designers across the UK, Ireland, the US, Poland and Latin America. You will take ownership of quality throughout the full software development lifecycle, from sprint planning through to release.<\/p><p>This is an ongoing recruitment opportunity, reflecting our continued growth and the recurring need for expertise in mobile quality engineering.<\/p><p><\/p><p><b>What you will do<\/b><\/p><ul><li>Contribute to quality from the earliest stages of development, including sprint planning and backlog refinement<\/li><li>Design, write and execute automated and manual test cases based on user stories and acceptance criteria<\/li><li>Develop and maintain automated mobile tests using <b>XCUITest, Espresso and\/or Detox<\/b><\/li><li>Perform end\u2011to\u2011end testing across iOS and Android applications<\/li><li>Collaborate with engineers globally to write clear, maintainable acceptance tests in a BDD style<\/li><li>Analyse complex systems and define effective testing strategies<\/li><li>Work closely with development and test engineering teams through peer reviews, pair programming and shared quality practices<\/li><li>Support delivery of high\u2011quality solutions across industries such as consumer finance and retail<\/li><\/ul><p><\/p><p><b>Required experience and skills<\/b><\/p><ul><li>Programming experience in <b>Swift, Kotlin or JavaScript<\/b><\/li><li>Strong experience designing and developing <b>automated tests<\/b><\/li><li>Hands\u2011on experience with at least one of the following:<ul><li>Detox for React Native UI testing<\/li><li>XCUITest (Swift)<\/li><li>Espresso (Kotlin)<\/li><\/ul><\/li><li>Experience executing tests using <b>Xcode and\/or Android Studio<\/b><\/li><li>Understanding of <b>RESTful APIs (XML\/JSON)<\/b> and associated tools such as Charles Proxy or Fiddler<\/li><li>Experience with test planning and writing structured test cases<\/li><li>Familiarity with CI\/CD toolchains such as <b>Bitrise, Fastlane or TestFlight<\/b><\/li><li>Experience working with <b>Jira<\/b> in an Agile delivery environment<\/li><\/ul><ul><li>Experience working in <b>cross\u2011functional, distributed teams <\/b>(Desired)<\/li><\/ul><p><\/p><p><b>What we offer<\/b><\/p><p><b>Empowerment<\/b><\/p><p>You\u2019ll have autonomy within a supportive team that values ownership and quality. Teams collaborate to agree working hours, providing flexibility around when and how work is completed.<\/p><p><\/p><p><b>Quality focus<\/b><\/p><p>You will contribute to software design discussions, review code and test strategies, and help ensure quality through automation, reviews and collaborative engineering practices.<\/p><p><\/p><p><b>Collaboration &amp; learning<\/b><\/p><p>You will work in multi\u2011disciplinary teams with experienced designers, engineers and testers, providing opportunities to learn, challenge ideas and grow professionally.<\/p><p><\/p><p><b>Stability with opportunity<\/b><\/p><p>You\u2019ll be part of a well\u2011established global business while contributing to growing product teams delivering meaningful, real\u2011world digital solutions.<\/p><p><\/p><p><b>Inclusion &amp; equal opportunities<\/b><\/p><p>Concentrix Catalyst is an <b>equal opportunity employer<\/b>. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law in the UK or Ireland.<\/p><p>Applicants must have the <b>legal right to work<\/b> in the country where they are applying. We are happy to discuss reasonable adjustments to the recruitment process.<\/p><p><\/p><p><b>Location:<\/b> United Kingdom or Ireland (Remote within country)<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725500\",\"location\":\"GBR, London\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.648+08:00\",\"created_at\":\"2026-04-25T00:05:06.095+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience_R1725500\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369937\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience_R1725500\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience_R1725500\/apply\",\"job_requisition_id\":\"R1725500\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mike.gibson@concentrix.com\"},\"first_name\":\"Mike Gibson (102063397)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1725500\",\"wid\":\"c5d2c4d451011001edbe53a17b8f0000\",\"descriptor\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1042\",\"campaign_id\":\"17860\",\"campaign_title\":\"Trainer II R1724718\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\/QA\",\"street\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"address\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76140\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  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computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1724718\",\"location\":\"Queretaro City, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-29T05:24:24.627+08:00\",\"created_at\":\"2026-04-25T00:05:00.334+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Trainer-QA-Guess_R1724718-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76140\",\"primary_location\":{\"id\":\"MX-QUE-BERNA-01\",\"wid\":\"8845dcaeacef1036fb10c2caaf160000\",\"descriptor\":\"MEX Queretaro City - 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Bahasa Malaysia<\/h3>\",\"ats_external_id\":\"R1725379\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T18:05:41.483+08:00\",\"created_at\":\"2026-04-24T20:03:50.411+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Malay\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372165\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\/apply\",\"job_requisition_id\":\"R1725379\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725379\",\"wid\":\"c5d2c4d451011001e44bd105b8090000\",\"descriptor\":\"Associate Sales Development (Bahasa Malaysia& English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Japanese (min JLPT N2)<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1725323\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:41.906+08:00\",\"created_at\":\"2026-04-24T18:04:50.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Japanese---English-Speaker-_R1725323\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370114\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Japanese---English-Speaker-_R1725323\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Japanese---English-Speaker-_R1725323\/apply\",\"job_requisition_id\":\"R1725323\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725323\",\"wid\":\"53792cd426961001db9dccf8fc260000\",\"descriptor\":\"B2B Sales Specialist (Japanese & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><b>Benefits:<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"579\",\"campaign_id\":\"32310\",\"campaign_title\":\"Sr. SME, Operations R1724437\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations\",\"street\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"address\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h3>DESIGNATION :\u00a0Sr. <b>SME<\/b><\/h3><h3>LOCATION\u00a0 :\u00a0 <b>Bangalore<\/b>\u00a0\u00a0<\/h3><h3>YEARS OF EXPERIENCE : Minimum 2\u20133 years of experience in collections, with strong process knowledge.<\/h3><h3><\/h3><h3>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h3><h3>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><h3><\/h3><h3><b>Role and key responsibilities:<\/b><\/h3><h3><\/h3><h3>Acts as a process expert for collections, providing guidance, training, and support to ensure operational excellence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as the go-to expert for collections processes, policies, and compliance requirements.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support Team Leaders and agents in handling escalated or complex cases.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conduct refresher training sessions and assist in onboarding new agents.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitor KPI trends and recommend process improvements to enhance performance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with Quality and Training teams to maintain high standards of service.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Audit calls and provide feedback to ensure compliance and quality.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accuracy in process adherence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Track PTP\u2019s on daily and weekly basis for their span<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in escalations and errors.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training effectiveness (measured through post-training assessments).<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribution to improvement in team KPIs (e.g., recovery rate, compliance)<\/h3><h3><\/h3><h3><b>Key skills and knowledge:<\/b><\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In-depth knowledge of collections processes and compliance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving and analytical skills.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong negotiation skills<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and coaching abilities.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively across teams.<\/h3><h3><\/h3><h3><\/h3><h3>Educational qualification: Graduation<\/h3><h3><\/h3><h3><\/h3><h3><b>Disclaimer:-<\/b><\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/h3><h3><\/h3><p><\/p>\",\"ats_external_id\":\"R1724437\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-01T20:11:39.101+08:00\",\"created_at\":\"2026-04-24T18:04:47.546+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1724437\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-12\",\"wid\":\"b0b04b799cf0101626b2f04358690000\",\"descriptor\":\"IND Bangalore - 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Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. 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