Inbound Customer Service Officer

Brisbane, Australia

Job Title:

Inbound Customer Service Officer

Job Description

Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!

Want to feel good about the work you do? Looking to make a career change heading into the New Year or avoid the Christmas uncertainty?

Take the first steps and start a rewarding career at Concentrix + Webhelp by joining a diverse and passionate team that assists Australians in need to access Government entitlements. We are growing and looking for Customer Service Officers to join our Brisbane team and this is your chance to make a meaningful impact through amazing customer support.

Join a fun-filled, future-focused, and experienced team as you take inbound calls to provide guidance, support, and encouragement in navigating digital solutions. With system and content training, alongside ongoing support, this role is ideal for anyone looking to start a career they will love.

Key Role Details:

What's in it for you?

Role Duties:

You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time. 

Who are you?

You want to help and believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!

Concentrix + Webhelp is a global brand, at our established sites in Ballarat, Brisbane, Townsville, and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.

If you are excited to take on a new challenge in a well established, global organisation that is fanatical about their staff and customers, APPLY NOW! 

*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*

Concentrix + Webhelp is an equal opportunity employer.

Being an equal opportunity employer means that Concentrix + Webhelp provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.


AUS Brisbane - 288 Edward St, Lvl 27

Language Requirements:

Time Type:

Full time

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