Customer Service Representative

Gold Coast, Australia

Job Title:

Customer Service Representative

Job Description

This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.

Do you want a rewarding role where you learn banking skills and blend your customer service experience to help people across Australia?

At Concentrix, in everything we do, we believe in doing right by and for our people - our clients, their customers, our staff, our community, our planet. We support everyone to be the best version of themselves that they can be.

Working on behalf of one of the Australia's big 4 banks, our team takes inbound calls to provide guidance, support and assistance with various banking-related enquiries.

Make a change and say goodbye to cold calling or sales, feel good in the work you do!

This is an entry level financial services role; customer service skills will be highly regarded!

What's in it for you?

Key Role Details:

Key Responsibilities of the role:

*Applicants must be at least 18 years of age, have full working rights in Australia and pass a police, monetary and other pre-employment checks*

Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

We strive towards providing and sustaining a healthy and safe work environment so you can focus on being your best self and THRIVE!


AUS Gold Coast - Robina Town Centre Dr Lvl2

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Similar jobs