Team Leader, Operations

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.   
   

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.   
   

Join us!   

Responsibilities: 

• Responsible for building and managing a team of Account Executives and Sales Development Associates who work with prospects to adopt LinkedIn Talent Solutions.  

• Lead a world-class, high performing team of Account Executives and Sales Development Associates and nurture them in their development. 

• Index on your team’s talent to be innovative, passionate and constantly work towards building a high-performance culture.  

• Deepen understanding of LinkedIn Talent Solutions (Hiring Solutions only for now) roadmap and build knowledge on LinkedIn products and processes.  

• Proactively invest in self-learning, seek out feedback and is agile to manage change. 

• Be a forward thinker and have strategic vision to grow business at scale.   

• Demonstrate ability to use data and evidence to make timely business decisions, and effectively prioritize activities to grow business at scale.  

• Coach and teach the reps on team to successfully navigate the sales process and sales cycle (specific acumen in objection handling, negotiation and prospecting)   

• Proactively flex management style to meet employee needs and can motivate and inspire excellence from the team.  

• Consistently meet quarterly revenue goals and objective and KPI. 

• Demand excellence through demonstrating best sales practices, coaching (through effective 1:1s), performance reviews, developing and inspiring team members   

• Coach your team on innovative sales practices to solve customer problems and create deal strategies, especially at CxO level relationships.  

• Delegate assignments and decisions to empower your team. 

• Foster a positive and value-driven team culture that will motivate others.  

• Identify team challenges and lead training and education to improve rep effectiveness.  

• Proactively measures business and team goals and communicates effectively with clarity and conviction. 

Requirements:  

• 10+ years of sales experience. 

• 5+ years of people leadership, team leadership, or team coaching/ mentorship experience. 

• Experience selling in serviced market (Norway or Portugal) ·  

• Sales and Sales Management experience preferably in technology, IT, SaaS and/or Human Capital / Consulting · Proven track record in both hunting and farming sales. 

• Expertise in scaling businesses in a high-growth market. 

• Ability and willingness to coach and provide guidance to team members to improve the team's sales skills. 

• Strong executive presence, gravitas and ability to influence at the C-level 

Additional requirements: 

Quality Analyst  

• Responsible for conducting quality assessments  

• Drive accuracy and accountability within team  

• Lead and report on quality initiatives during business reviews  

• Perform and document root cause analysis occurrences  

• Work with Trainer on identifying upskilling areas of team 

Trainer  

• Train team on work requirements  

• Maintain, develop, and improve program knowledge base too  

• Conduct refresher trainings on key topics  

• Work with Quality Analyst to identify areas for team to upskill  

• Report on effectiveness and impact of coaching and training initiatives during business reviews  

• Work with LinkedIn to onboard new processes if applicable 

Business Analyst  

• Responsible for building supplier data infrastructure based on program needs  

•  Perform analysis on data trends to report back on business reviews  

Supplier Operations Manager  

• Responsible for the overall relationship of the program  

• Work with LinkedIn and Supplier personnel to drive key initiatives  

• Own and present Monthly and Quarterly business reviews with Team Lead  

• Manage Supplier operations as it relates to this Agreement 

What we offer:   

• Monthly transportation/internet allowance  

• Bonus for important life events (marriage, birth or adoption of a child, university graduation)  

• Additional medical plan: health and dental care (fully covered by the employer)  

• Life insurance  

• Voluntary Sport Card (Multisport)  
     

Please send us your CV in English.   

Only short-listed applicants will be contacted.  

All applications will be treated as strictly confidential.  

Help us G.R.O.W. Join us!