Job Title:
Sr. Quality EvaluatorJob Description
The Sr. Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, and provides insight to customers to contribute to program performance improvements.Key accountabilities:
Main requirements:
Schedule: 6 days a week, with a rotating day off.
Shifts depend on Operations needs.
Concentrix is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Disclaimer: Concentrix hires only those legally authorized individuals to work in the country of the advertised position.
Location:
PER Lima - Av Primavera 1013Language Requirements:
EnglishTime Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents