Customer Success Expert - Office Based

Location
Newcastle, United Kingdom

Job Title:

Customer Success Expert - Office Based

Job Description

We are looking to grow our permanent Customer Success team.

If that sounds like you then we have the role for you!

Here at Concentrix we are seeking people like you to guide our customers through our online suite of products for our client Intuit, proud makers of QuickBooks Online. We support small businesses, accountants, and self-employed individuals. You will be part of a customer success team delivering support to Intuit customers on how to manage their QuickBooks online accounts.

This role is an amazing opportunity to join a growing team in both telephone and online queries for the customer. Learning to support in both aspects of the role. You will also learn added value and how to support the customer through your knowledge of the products we can offer and use of upsell to make sure that they are getting the best out of what is available to them.

What we can offer you.

If this is of interest to you click the link to apply and a member of the Recruitment team will be in contact.

Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

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