Quality Analyst with Spanish & English

Location
Lisbon, Portugal

Job Title:

Quality Analyst with Spanish & English

Job Description

The Sr Quality Analyst is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.

Candidate Profile:

Location:

PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements:

Time Type:

Full time

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