Job Title:
Customer Service Advisor - SA-RBN-FT
Job Description
Elevate Your Career in 2025 with Concentrix!
Are you ready to take your career to new heights while making a genuine difference in people's lives? If you’re enthusiastic about providing exceptional customer service and eager to learn and grow, we have an exciting opportunity just for you!
Join Us and Make a Positive Impact:
Be a part of a team that supports vulnerable Australians, enhancing their everyday experiences by guiding them through government digital solutions. Embrace a role that feels rewarding every day.
About the role:
Comprehensive Training: Enjoy 7 weeks of immersive classroom and hands-on training to equip you for success.
Flexible Start Date: Begin your journey on June 30th 2025 with multiple intakes to follow.
Competitive Compensation: Earn $27.77 per hour + Super with performance incentives up to $480 a month.
Work-Life Balance: Enjoy a rotating roster from Monday to Friday, 8am-6pm – no weekends!
Convenient Location: Work centrally in Robina, right next to Robina Town Centre, with free parking available.
Flexible Roles: Choose between permanent full-time or part-time roles (minimum 30 hours/week after training).
What We Offer:
Meaningful Work: Experience the fulfilment of making a real impact every day.
Dynamic Environment: Participate in a variety of fun social events.
Supportive Team: Thrive in a collaborative and experienced team.
Inclusive Culture: Be part of a workplace that champions diversity and shared goals.
Role Responsibilities:
As the first point of contact for our valued customers, you’ll handle account enquiries with professionalism and provide a refreshing and positive experience.
About you:
Passionate about delivering outstanding customer service.
No prior call centre experience required, but customer service skills are essential!
Must be an Australian Citizen, at least 18 years old.
Goal-oriented and eager to achieve targets.
Proficient in using computers and systems.
Eager to learn and enhance existing skills.
Excellent written and verbal communication skills.
About Concentrix:
We are a global leader in customer engagement services, dedicated to diversity and talent. Our commitment extends to doing right by our team, clients, the community, and the planet.
Ready to Embrace a New Challenge?
Join a well-established, globally recognized organization where staff and customers are our top priority. APPLY NOW!
Note: Applicants must be at least 18 years old, Australian Citizens, and pass a police check along with other pre-employment checks.
At Concentrix, we are proud to be an equal opportunity employer, providing equal benefits and opportunities for everyone, regardless of age, gender, sexual orientation, ethnicity, nationality, religion, disability, or medical history.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
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