Job Title:
Sr Enterprise Architect
Job Description
Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We're a remote-first company looking for the absolute best talent in the world.
#LI-Remote
Title –Enterprise Architect
Remote (USA)
Job Description
We are seeking a highly skilled and experienced Enterprise Solution Architect to join our dynamic team. The ideal candidate will have a robust background in Northstar and Transformational architecture projects. This role will involve leading the design, development, and implementation of enterprise-level telecommunications solutions, ensuring alignment with the strategic goals and Northstar initiatives.
Key Responsibilities
1. Enterprise Architecture Development:
- Design and develop comprehensive enterprise architecture solutions for telecom systems, ensuring scalability, reliability, and security.
- Lead architectural reviews and present recommendations to stakeholders and executive management.
- Ensuring Governance & IT Standards are followed and adhered to.
2. Northstar Initiatives:
- Drive the execution of Northstar, transformational initiatives, aligning technology solutions with business objectives and future-state visions.
- Collaborate with cross-functional teams to ensure Northstar initiatives are integrated seamlessly into the enterprise architecture.
- Understanding the impacts across multiple domains
3. Technical Leadership:
- Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices.
4. Stakeholder Collaboration:
- Work closely with business leaders, project managers, and other stakeholders to understand business requirements and translate them into technical solutions, HLD documents, keeping in mind impacts across the org.
- Communicate complex technical concepts effectively to non-technical stakeholders.
5. Technology Evaluation and Selection:
- Evaluate and recommend new technologies and tools to enhance the telecom infrastructure and support strategic goals.
- Lead proof-of-concept initiatives to validate new technologies and approaches.
6. Solution Design and Implementation:
- Oversee the design and implementation of end-to-end telecom solutions, ensuring they meet performance, security, and compliance requirements.
- Develop detailed technical documentation, including architecture diagrams, design specifications, and implementation plans.
7. Continuous Improvement:
- Identify opportunities for process improvements and optimization within the telecom infrastructure.
- Stay current with industry trends and emerging technologies to ensure the organization remains at the forefront of telecom innovation.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology.
- Experience in Telecom, Retail, Cable, Banking.
- Looking for proven enterprise Northstar, Transformational Work, A large conversions project, migration, etc. Work that is Enterprise in scale that touched multiple domains (compliance, security, care, billing, the CRM, Frontend, etc.)
- Experience with Biz Design (this is used for documentation)
- Sequence Diagrams
- 10+ years of experience as an architect
- Proven experience with Northstar initiatives and a strong understanding of their impact on enterprise architecture.
- Strong understanding of enterprise architecture frameworks
- Excellent problem-solving skills
- Excellent communication skills
#ConcentrixCatalyst
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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If you wish to review the Affirmative Action Plan, please click here.
