Director, Sales, Financial Crime & Compliance

Job Title:

Director, Sales, Financial Crime & Compliance

Job Description

Sales Director, Financial Crime & Compliance
Concentrix is seeking to add a Sales Director to our FCC practice. From banking and financial services to gambling and ecommerce marketplaces, navigating the landscape of regulatory reforms and fraud is complex. AI and Machine Learning have become essential tools for effective fraud detection and prevention, enhancing screening efficiency and customer experience. Concentrix offers customized financial crime compliance solutions, integrating advanced technologies with insights from over 12,000 regulatory experts and analysts. We streamline workflows, conduct reviews of suspicious transactions, and assist in disputes and chargeback management to mitigate fraud detection and prevention, revenue loss and improve customer experience.

This position will be remote/WAH and can be performed anywhere in the United States of America. The role can be WAH Ohio.

Responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix within the US market. The ideal candidate will possess a proven history and background that enables them to lead a sales effort that will include teaming with Sales Representatives, Solutions Architects, Sales Engineers and Partners and engagements at the CXO level with large enterprises. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CXO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. The candidate must possess proven strategic and analytical thinking skills to address business, product, and technical challenges, while effectively constructing persuasive value propositions and working collaboratively across departments to achieve consensus.

Your Impact:
Your success at Concentrix will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an ever-changing environment. You will collaborate with the broader sales team to grow a pipeline and close new business that delivers outstanding value, ROI, and client experiences to our customers.

PLEASE NOTE:  This is a high-level individual contributor role. This position has no direct reports.

• Drive revenue and market share for Concentrix.
• Meet or exceed quarterly and annual revenue targets.
• Develop and effectively implement and achieve sales objectives.
• Maintain a robust sales pipeline.
• Work with sales executives in other Concentrix business units to extend, reach, and drive adoption of FCC (Financial Crime & Compliance) solutions.
• Manage contract negotiations along with internal stakeholders.
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction.
• Expect moderate travel.

Qualifications:

• A minimum of 7 years of technology related sales or business development experience with direct field experience selling complex transformational technology solutions to Fortune 500 companies. In addition, a bachelor's degree in engineering, computer science or MIS is a plus.
• Prior experience in the Contact Center industry with in-depth knowledge of financial crime and compliance markets.  
• Consultative selling experience.
• Proven successful experience in closing complex software solutions.
• Excellent presentation and executive engagement skills.
• Exceptional negotiation capabilities
• Must be a self-starter and adept at thriving in fast-paced environments, seamlessly integrating into team settings.
• Strong leadership capabilities.
• Possesses a powerful results-oriented mindset.
• Exemplary interpersonal and communication talents.
• Able to work collaboratively and inspire team success in a cooperative environment.
• Resourceful
• Is a trusted advisor to customers and colleagues.

The base salary range for this position is $140,000- $210,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is January 31st, 2025.

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.