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We’re on the lookout for experts in Customer Service to join our team in Freeman's Bay, Auckland.
Working on behalf of one of a beloved flat-pack furniture brand, your role will be answering inbound calls from customers, using your professional and friendly approach to provide them with personal and efficient service.
We will put you through a fully paid training program, with on-going support in the weeks to follow. This will involve all aspects of the role and enable all our valued staff to become part of a cohesive team.
Key Role Details:
Start Date: 5th of January 2026
Pay Rate: $28.95 per hour + monthly performance-based bonuses (Up to $250 per month)
Part Time opportunity, min 15 hours per week over 7 days
MUST be able to commit to 3 weeks of full time training Monday to Friday 10.00am to 6.30pm
Shifts times between Monday to Sunday 10:30am - 9:30pm (expect 1 or 2 weekend shifts per month)
Auckland CBD Location - Freeman's Bay
Why you'll love working at Concentrix:
Job stability with part time hours, permanent contract
Full time training conducted by the best trainers, fully paid.
A supportive work environment
A chance to be mentored by experienced senior professionals.
Rewards & Recognition Programs
Regular events, wellness activities, competions and theme days
Solid incentive program
What we're looking for:
Have the ability to work well within a team and independently
Are an excellent listener who can easily build rapport with customers and demonstrate empathy
Punctual and professional - you are reliable and are an ambassador for our values
You pride yourself in delivering exceptional customer service.
Tech Savvy and solution oriented
Strong attention to detail
Most importantly, the ability to loosen up, relax and celebrate
You must be legally eligible for full time employment in New Zealand to be considered for this opportunity and we require satisfactory previous employer references and clear criminal history police check completed as part of our standard recruitment process.
...... and, who is Concentrix?
We are a passionate company powered by passionate people.
Concentrix is a global brand, that has delivered customer care solutions for kiwis for many years. We live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
At Concentrix we place value on creating a fun-filled, future-building, community-connected, find-your-people lifestyle. We want everyone to have every opportunity to be the very best version of themselves.
With extensive system and content training provided and ongoing support to navigate your path to expert, we are the ideal employer for anyone looking to start a career path they will love.
Concentrix is committed to being an inclusive, diverse and flexible workplace where differences are valued. We encourage applications from individuals from diverse backgrounds.
All applicants must be legally eligible to work in New Zealand and pass satisfactory background checks – including clear criminal history police checks and references to be considered for this opportunity.