This position is accountable to provide the highest standards of customer service through the provision of a telephone services to

The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible

This position is accountable to provide the highest standards of customer service through the provision of a telephone services to

The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training

As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon

The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon

As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon

This position is accountable to provide the highest standards of customer service through the provision of a telephone services to

You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. Review

This position is accountable to provide the highest standards of customer service through the provision of a telephone services to

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIESSupport in the management and the delivery of the functional and operational plans for all aspects

As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that

This position is accountable to provide the highest standards of customer service through the provision of a telephone services to

-Policy onboarding, constantly improving turnaround times-Product configuration & endorsement processing-Support key client transactions and manage related queries & complaints-Centrally manage

The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon

The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface

This position is accountable to provide the highest standards of customer service through the provision of a telephone services to