PROJECT MANAGER/SCRUM MASTER

Summary

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Description

Job Title: Project Manager

Location: Omaha, NE (Onsite)

Experience: 5+ years

Job Description:
We are seeking an experienced Project Manager with 5+ years of experience to lead and deliver projects successfully, ensuring scope, timeline, and budget objectives are met. The ideal candidate will have strong experience in Agile and Waterfall project management, Scrum leadership, and tools-driven project tracking.

Must-Have Skills:

• Proven experience managing medium to large-scale projects

• Strong knowledge of Agile/Scrum/Waterfall methodologies 

• Have Scrum Master experience

• Hands-on experience with project management tools:

  • Jira / Confluence

  • MS Project / MS Office Suite (Excel, Word, PowerPoint, Visio)

  • Trello / Asana / Monday.com (or similar tools)

• Strong stakeholder management, planning, risk management, and reporting skills

• Experience with change management and process improvement initiatives.

• Ability to lead cross-functional teams and ensure project delivery

Nice-to-Have Skills / Certifications:

• PMP (Project Management Professional)

• PRINCE2 Certification

• Certified ScrumMaster (CSM)

• Lean Six Sigma / PMI-ACP or other process improvement certifications

Responsibilities:

• Plan, execute, and deliver projects on time, within scope, and budget

• Develop detailed project plans, schedules, and resource allocation.

• Lead Agile ceremonies and act as Scrum Master where required

• Track project progress and provide status reports to stakeholders

• Identify and mitigate project risks and issues proactively

• Manage project documentation, resource allocation, and project schedules

• Facilitate collaboration across business, technical, and operational teams

The deadline to apply for this position is 01/12/2026

The base salary range for this position is $92,250 - $110,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

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#OmahaNE