Inbound Customer Service - Bredbury

Job Title:

Inbound Customer Service - Bredbury

Job Description

We are looking to grow our permanent Customer Service team with positions based in our Bredbury Site, which will see you working permanently working on site.

· Do you have a passion to deliver high quality customer experience?

· Do you have 6 months continuous Customer Service experience?

· Are you tech savvy?

If that sounds like you then we have the role for you!

Here at Concentrix, we are seeking people who will engage with customers to understand their goals, challenges & needs. As part of your role, you’ll be helping customers who are having technical issues with their services. Each call can be very different. You might be helping people to understand their bills, getting them back online when their connection goes down, or talking them through our products and how to use them.

What we can offer you:

· Hourly rate: £11.48

· 40 Hour, permanent contract

· Amazing discounts, save yourself huge amounts each month using the below employee benefits!

o Discount on your Home Broadband.

o 30% discount on your mobile phone plan and up to five 30% discounts on mobile plans for your family & friends!

o Discounted TV packages

· Fantastic Pure Gym Discount

· Amazing regular incentive prizes for top performers

· You will receive Fortnightly Pay!!

· Career Development – we’ll give you the support and access to top class training materials to help carve out your future career with Concentrix + Webhelp.

· Benefits and discounts with local and national suppliers

· 28 days paid holiday per year

· Refer a friend incentive – Earn up to £500 per successful referral PLUS additional incentives monthly!!

· Free healthcare cover for you and your dependents with pension (after one year)

· Onsite car parking

What we need from you:

· Fully Flexible to work shifts between 7:45am - 9pm between Monday to Friday and between 7:45am - 8pm, Saturday and Sunday.

· Thrive on being part of a team, whilst also working on your own initiative as required

· Up to date smart phone - IOS 14 or above / Android 10 or above.

· We require 100% attendance to training to ensure you are fully prepared for your role.

If this is of interest to you click the link to apply and a member of the Recruitment team will be in contact.

Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic

Location:

Manchester -Bredbury - Paul House

Language Requirements:

Time Type:

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