TPO

Job Title:

TPO

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

Challenge Conventions

Deliver outcomes unimagined

Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

• 3+ years of experience with API & Swagger. eCommerce background preferred.
• Relevant Product Management, Product Owner, Business Analyst, and System Analyst or Architecture/Software Engineer experience in an Agile software product development environment.
• Background in working with a delivery-based approach and to deliver product features for critical enterprise releases.
• Experience designing API-based microservices that are reusable across business domains. Manage API/Product roadmap in Jira Align and SharePoint.
• Experience visualizing the product sequence and interaction diagraming with Plant UML and Lucid Chart.
• Experience designing REST-based APIs with JSON structure to meet our requirements.
• Experience with API documentation including interface specification document on Confluence and API specification document through Swagger.
• Knowledge of Pub/Sub model and experience working with messaging queue like rabbit messaging queue and Apache. Knowledge of enterprise level message and event publishing software.
• Experience delivering software with Agile Scrum methodologies and ceremonies.
• Experience working in SAFe Agile structure. Prioritize features and ensuring they are well described and understood by the relevant partners.
• Facilitate and guide the work done by all the Agile release teams working on the solution.
• Understand the CI/CD pipelines and able to oversee the application deployments for new product capabilities.
• Working knowledge of GITLAB software repository and deployment pipelines.
• Manage test data creation and provide inputs on test case design for Happy path and alternate system flows. Understanding test data and validating cucumber test reports.
• Experience with concepts like Definition of Ready, Definition of Done, User story estimated, Cycle time and User story acceptance criteria.
• Good to have experience with Supply Chain, Distribution & Logistics, and Transportation domain systems and database API design experience for the domains.
• Experience managing Jira Align product capability and Jira Software user stories. The product feature and requirement to meet the most critical needs.
• Requirements elicitation, and writing skills for different audiences. Excellent application/product specification documentation skills.
• Experience with successive elaboration and ability to develop Programs, Features and User Stories that the DevOps teams can ingest in their workflows for product development.
• Responsible for user validation testing and sanity testing.
• Lead the defect and triage call for your product and able to determine the cause of issue and able to come up with clear relevant next steps.
• Technical, and non-technical audiences while employing a high degree of collaboration and influence.
• Be a Champion for your product and market the products to business domains to new partner onboarding.

#ConcentrixCatalyst

Location:

USA Atlanta One Ravinia Drive, Suite 610

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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