Job Title:

Associate Technical Sales Specialist

Job Description

Associate Technical Sales Specialist generates new business and ensures growth of existing accounts
for assigned client/territory, with low to moderate complexity. Assesses potential application of
products or services and offers solutions that meet low to moderate customer/client needs.
Possesses deep technical understanding of products or services to address low to complex
customer/client needs and expand sales opportunities for established clients. Research and
presents reports showing potential customers the cost benefit of purchasing products or services.
Resolves low to moderate customer/client issues, research problems, and makes
recommendations for potential enhancements or modifications. Provides technical training to
customers/clients and communicates customer feedback. Uses technical knowledge of product and
service offerings to support, promote and build sales.

Essential Functions - Duties and Responsibilities
• Attend customer meetings, conduct sales presentations, and deliver product/service
demonstrations in person and via phone.
• Provide technical expertise in support of achieving low to moderate selling goals.
• Provide thorough responses to product/service and industry questions
• Prepare low to moderately complex technical proposals and presentations to support sales teams.

• Demonstrate proficient solution selling abilities and effective, proactive customer/client communications.
• Identify and analyze low to moderate customer/client needs and develop intermediate.
range strategies on how to competitively meet needs.

• Advise and support customers and sales teams on technical aspects of products and services, adhering to customer's needs and goals.
• Utilize technical expertise to develop and execute thorough trainings, as needed .
• Identify areas to help streamline and improve sales processes - recommend improvements to management.
• Act as a customer advocate as necessary for pre-sales and post-sales activities
• Provide consistent follow up on opportunities or inquiries.
• Evaluate the client's customer needs and propose potential solutions.
• Manage external competitive pressures and effectively handle objections to help retain customers.
• Work with multiple stakeholders, building effective relationships with decision-makers at all levels

Qualifications
• Advanced written and verbal communication skills - proactive communication style
ensuring timely status of projects
• Ability to extract hidden or unrealized requirements and gain consensus on these
requirements with the customer
• Ability to focus ambiguous customer needs into specific, deliverable requirements
• Able to develop relationships and communicate with higher level technical staff
• Advanced problem solving and analytical skills
• Ability to work independently and as part of a team under pressure with tight deadlines
• Passion for exceptional customer experience and sales
• Aptitude to learn and optimize new technology and data
• Excellent knowledge of Microsoft Office programs
• Ability to prioritize and multi-task in a time-sensitive environment
• Ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences
• Ability to manage multiple priorities and tasks effectively
• Professional and polished demeanor

Preferred Qualifications
• Bachelor’s degree/diploma preferred
• Experience working with Salesforce.com or similar CRM preferred

Location:

Ireland, Dublin -Santry

Language Requirements:

English

Time Type:

Full time2024-11-30

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