Job Title:
Sales Manager
Job Description
At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.
We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.
Duties and Responsibilities:
- Lead, develop and inspire a team of inside sales representatives towards excellence and to overachieve on business goals
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
- Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
- Communicate expectations to employees and provide timely updates
- Efficiently work within multiple systems and tools to monitor daily team activities.
- Develop and maintain a deep understanding of the product portfolio and industry knowledge to be able to guide your team through difficult customer engagements
- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
- Use Microsoft Office (specifically Excel) to gather, sort, and develop team insights and action plans
- Stay current on internal work processes, policies and procedures. Attend required manager development training
- Promote the Concentrix values through both behavior and attitude, including being an advocate for team members
Qualifications:
- Fluency in German both written and spoken, with a professional level of English
- Strong Sales knowledge
- Dealing with cold leads and account management (preferably but not mandatory)
- Very strong analytic skills
- Ability to present and compose Action Plans
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Work well under pressure and follow through on items to completion
- Strong communication skills, both written and verbal
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
- Ability to mentor, coach and provide direction to a team of employees
- Very good understanding of O365
What we offer:
- Hybrid Work Model
- Friendly multicultural and multilingual environment
- Mentoring, training, and career development programs
- Happiness programs and internal social events
- Benefits and discounts - Multisport card, etc.
Location:
DEU Work-at-Home Dusseldorf
Language Requirements:
English, German
Time Type:
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