Summary
The Associate, Sales Support is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.
Description
You will:
- Prepare detailed quotes for contract renewal and RFP/RFI responses daily to ensure timely and accurate pricing for client proposals
- Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access
- Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability
- Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions
- Handle external and internal queries professionally and promptly to promote a client-oriented service approach (E-mail)
- Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation
- Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy
- Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes
You have:
- Highschool Diploma.
- Bachelor's Degree in related field from a four-year college or university with 2-3 Years of Experience preferred.
- 1 year of sales experience in B2C/ or 6 months in B2B sales
- Professional English communication (B2 level minimum)
- Back office experience (Preferred)
- Sense of professionalism and ability to develop relationships.
- Partner management (Team work)
- Strong attention to detail.
- Self-starter, sense of urgency, and works well under pressure.
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.
- Proficient in Microsoft Office.
- Strong communication skills, both written and verbal.
