Training & Quality Specialist/Czech and English speaker (hybrid role)

Localisation
Prague, République tchèque

Job Title:

Training & Quality Specialist/Czech and English speaker (hybrid role)

Job Description

The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.

Candidate Profile    

  • Proven Experience in a similar role
  • Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)            
  • Strong communication skills, both written and verbal           
  • Proficient in  Microsoft Office            
  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable
  • Self-starter, sense of urgency, and works well under pressure                      
  • Strong attention to detail                       
  • Sense of professionalism and ability to develop good relationships  

Location:

CZE Prague - Vyskocilova 1481/4 (9th floor)

Language Requirements:

Czech (Required), English (Required)

Time Type:

Full time

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