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* DOIT PARLER COURANTEMENT LE FRANÇAIS ET L'ANGLAIS *
* MUST SPEAK BOTH FRENCH AND ENGLISH FLUENTLY *
DESCRIPTION DU POSTE
Le/la représentant(e) des ventes internes – télétravail (secteur automobile, bilingue : anglais/français) travaille à domicile et interagit avec les clients par téléphone (appels entrants/sortants) et/ou par Internet. Ce poste consiste à assurer le service à la clientèle et à résoudre les problèmes et questions courants concernant les produits et/ou services du client. (Les candidatures pour ce poste sont acceptées en continu. Les anciens combattants sont encouragés à postuler.)
UNE NOUVELLE CARRIÈRE À VOTRE IMAGE
Vous recherchez une réorientation professionnelle en télétravail au sein d'une entreprise internationale innovante qui place l'humain au cœur de ses priorités, favorise une culture inclusive et un véritable sentiment d'appartenance ? Vous souhaitez vous joindre à une entreprise récompensée chaque année par les prix « Meilleur lieu de travail au monde », « Employés les plus heureux » et « Meilleure entreprise pour l'évolution de carrière » ? Alors, le poste de représentant(e) commercial(e) sédentaire à distance chez Concentrix est fait pour vous !
En tant que représentant(e) commercial(e) sédentaire à distance (secteur automobile, bilingue : anglais/français), vous vous joindrez à une équipe multiculturelle composée de membres provenant de plus de 70 pays, où chacun contribue à la réussite et au bien-être de l'autre, unis par la volonté d'innover. Ensemble, nous aidons les plus grandes marques mondiales à améliorer leur rendement grâce à une expérience client exceptionnelle et à des innovations technologiques. Face à une croissance continue, nous sommes à la recherche de nouveaux talents pour partager notre vision : des personnes aussi passionnées que nous par l'excellence du service client.
ÉVOLUTION DE CARRIÈRE ET DÉVELOPPEMENT PERSONNEL
Cette formidable opportunité de travail à domicile vous permettra de donner un nouveau souffle à votre carrière et de créer des liens solides avec vos collègues. Nous vous fournirons la formation, les outils technologiques et le soutien continu nécessaires à votre réussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de développement personnel) sont réelles. En effet, près de 80 % de nos gestionnaires et dirigeants ont été promus à l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de développement du leadership GRATUITS, conçus pour vous accompagner vers la carrière dont vous avez toujours rêvé.
VOS RESPONSABILITÉS
En tant que représentant(e) des ventes internes (secteur automobile, bilingue : anglais/français) travaillant à domicile, vous serez amené(e) à :
VOS QUALIFICATIONS
Vos compétences, votre intégrité, vos connaissances et votre empathie sincère contribueront à la réussite de chaque interaction client. Autres compétences requises pour le poste de représentant(e) des ventes internes (secteur automobile, bilingue : anglais/français) (Télétravail) :
CE QUE NOUS VOUS OFFRONS
L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos compétences afin d'assurer le succès à long terme de nos équipes et de nos clients. Nous investirons également en VOUS pour vous accompagner dans votre cheminement de carrière et votre développement personnel. Ce poste vous offre aussi :
RÉINVENTEZ LA MEILLEURE VERSION DE VOUS-MÊME !
Si cela correspond à l'étape idéale pour votre parcours professionnel, contactez-nous. Postulez dès aujourd'hui et découvrez pourquoi plus de 440 000 personnes à travers le monde ont choisi Concentrix comme employeur de référence.
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JOB DESCRIPTION
The Inside Sales Rep – Remote (Automotive, Bilingual: English / French) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!
As a remote Inside Sales Rep – (Automotive, Bilingual: English / French), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As an Inside Sales Rep – (Automotive, Bilingual: English / French) working from home, you will:
Provide inbound and outbound customer support
using a call flow guide in the customer’s preferred language
Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
Use product knowledge, build client relationships, and find new ways to retain customers
Be detail-oriented when it comes to sales of products and services
Track, document, and retrieve information in databases
Offer additional products and/or services with every sale
Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep – (Automotive, Bilingual: English / French) (Remote) role include:
The ability to speak fluent French and English
1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services
A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
The base salary range for this position is $20.00-$24.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay "early," when you want it
Paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Reasonable Accommodation Statement
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.
Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Equal Opportunity Statement
Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.
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