Job Title:
Specialist, Account ManagerJob Description
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.Must be willing to work on-site in Greenville, SC
4+ years working in sales or account management
Experience in high-volume calling
Previous experience with sales and customer experience
Enthusiasm for new technology
Microsoft experience
Experience working with Salesforce.com or similar Client Relationship Management tool
Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences
Experience providing and implementing solutions when needed
Ability to commute to and work in our Greenville, SC office
Ensure that client's customers are satisfied with our client's services and resolve escalated issues
Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
Evaluate our client's customer needs and propose potential solutions
Be a single contact for our client's customer
Use data to fix customer concerns/roadblocks prohibiting satisfaction
Manage external competitive pressures and handle objections
Work with multiple partners, building relationships with decision-makers at all levels
Manage sales territory and achieving monthly quotas
Negotiate in tough situations
Identify risk and barriers to success; develop contingency plans
Identify opportunities for additional product or service sales
Use data to help influence buying/renewal process
Work with a team and report directly to a Sales Manager
Various medical, dental, vision plan and life insurance programs
Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
Paid time off, disability programs and paid parental leave.
Rewards and Recognitions
Wellness Incentive Program
Learning and Development Program
Base Pay of $18.66 or more based on qualifications/experience
Annual Bonus Potential (target up to $6,840)
Location:
USA Greenville SC - 2006 Wade Hampton - Bldg IIILanguage Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
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