Job Title:
Sr Technical Project Manager
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Onsite
Principal Technical Project Manager
As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
In This Position You Will Have The Following Responsibilities
- Build and maintain relationships with a large network of technical and non-technical stakeholders in the organization, bringing your curiosity and intelligence to understand their world, and identify hard problems appropriate for digital solutions.
- Study organizational problems from all viewpoints and angles, gaining a “360-degree” view of the problem, using all learning approaches available to become a problem expert.
- Use this deep knowledge of the problem to propose and assess solution approaches, ensuring that all stakeholders (particularly non-technical) understand the implications of each approach, so they can intelligently weigh in regarding pros and cons of each option. With your guidance, stakeholders understand solutions well enough to identify issues which would prevent the solution from being viable with patients, consumers, clinical/operational staff, or other stakeholders whose domains are impacted by the solution.
- See the forest despite the trees, and drive toward simple solutions that are characterized by low maintenance costs and robust in the face of changes to system components controlled by other functional groups in our healthcare system.
- Suggest, recommend and ensure solution design and adoption of mechanisms necessary to ensure that your program or product will be successful in the long term, even when you are no longer actively involved.
- Provide project management leadership from initial requirements to completion and implementation.
- Help to define project scope and schedules, lead sprint planning and daily scrums.
- Providing status updates and management of progress reports for projects to stakeholders.
- Ensuring on-time delivery of projects and development tasks
Qualifications
Required qualifications for this position include:
- Bachelor's Degree in Computer Science, Engineering, Computer Engineering, Mathematics, Information Systems, Information Science, Software Engineering, Software Development, or other related scientific or engineering fields -OR- equivalent education/experience.
8+ years experience leading project teams to delivery of complex consumer-facing and/or enterprise software.
Experience running an Agile process, ideally with a distributed team.
Preferred Qualifications For This Position Include
- Master's Degree in Computer Science, Engineering, Computer Engineering, Mathematics, Information Systems, Information Science, Software Engineering, Software Development, or other related scientific or engineering fields -OR- equivalent education/experience.
#ConcentrixCatalyst
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
