Customer Support Specialist - Samsung team

Location
Riga, Latvia

Job Title:

Customer Support Specialist - Samsung team

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.


As part of our team, you will be responsible for supporting Samsung customers via calls, e-mails, and chats. You will provide remote technical and non-technical assistance to Samsung customers in Russian and Latvian language.

For you to flourish in this role, the most important thing is to have the motivation to deliver good customer service. And to actually communicate with customers, it's important that you are fluent in Latvian language (C1 level spoken/ written), have good command of English and Russian (B2 level) and have interest in technology.

We are offering:

- Hourly rate, from 6.40 Eur/Gross to 6.93 Eur/Gross (during trial period and after)

- A good health insurance which includes gym and dentistry
- Paid mobile phone bill

- Performance-based bonuses
- Supportive and fun coworkers

- Work in shifts, Monday to Friday, from 09:00 AM till 19:00 PM (work in 8,5 h shifts)

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

 

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

LVA Riga - Raina Bulvaris 11

Language Requirements:

Time Type:

Full time2024-07-31

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents