Swedish-speaking Customer Support specialist (Travel industry)

Job Title:

Swedish-speaking Customer Support specialist (Travel industry)

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!

About the role, as a Customer Support Specialist, you will be responsible for

• Bringing great customer service to the customers via phone and e-mail,
• Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
• Finding solutions for each individual customer to ensure their journey runs smoothly

To do great in this role, you must be fluent in Swedish and have a good command of English. Other than that, we'd love for you to be flexible and dynamic addition to our team.

To make the most of your time here, we'll offer you this:

• A salary of 1900,- Euros/Gross
• Bonus up to 250,- Euros/Gross
• A job you can do from the comfort of your own home or from our offices in city center - you choose!
• Additional health insurance
• Expenses subsidy (phone, internet, parking, sports, etc.) of 60 EUR/net per month
• Supportive and fun coworkers (if we do say so ourselves)

Start date: Early November

Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM

Location: Work from home (in Estonia) or office (Maakri 19/1, Tallinn & Soola 3, Tartu)

Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!

Location:

EST Tallinn Maakri 19/1, 10145 Tallinn

Language Requirements:

Time Type:

Full time

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