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Concentrix is currently looking for a Director, Product Management. We are looking for someone who has played pivotal roles in high-growth B2B SaaS startups, contributing to their success and even leading them to IPO. Your experience in making impactful product decisions in disruptive industries showcases your strong product and business acumen. A natural leader, you excel at guiding and mentoring a team of senior product managers and designers, helping them achieve their professional goals.
You will work closely with our VP of AI and the Leadership Team to set product directions across various lines, ensuring quarterly roadmaps align with strategic priorities. Collaborating effectively with Engineering, Sales, Marketing, Customer Support, Operations, and People teams, you will drive cohesion and alignment across the organization. With a passion for Generative AI, you will serve as a dedicated product advocate from the outset, inspiring innovation and excellence.
In This Position You Will Have the Following Responsibilities
Shape Product Strategy: Develop and influence the long-term vision, strategy, objectives, and performance metrics for our products.
Redefine Product Function: Overhaul and enhance the product function, clarifying its responsibilities, inter-team interactions, and growth trajectory.
Facilitate Execution: Collaborate with cross-functional partners to establish effective collaboration models and processes that enhance execution speed and efficiency.
Foster Alignment: Build consensus among product teams and cross-functional leaders through clear communication and strategic influence.
Lead and Develop Teams: Inspire, coach, and mentor our team of Product Managers and Product Designers, driving their growth and performance.
Drive AI Innovation: Guide the future use of core AI technologies in our products, impacting global customers and employees.
Qualifications
Over 12 years of experience in Product Management.
At least 5 years of leading a Product Team in a fast-growing startup, managing teams of more than 5 product managers.
Proven experience in scaling products from startup to over $100M in revenue.
Demonstrated success in delivering a cohesive product vision and solving complex challenges creatively.
Capable of acting as a player/coach, balancing hands-on involvement with team leadership.
Collaborative and low-ego, valuing trust and open communication within teams.
Skilled in attracting, developing, and retaining a high-performing Product Team.
Proficient in bridging business and technical aspects to meet customer needs effectively.
Empathetic towards writers, marketers, and business owners, understanding the nuances of creative content development.
Strong leadership and communication skills, adept at managing stakeholder expectations across all organizational levels.
Experience with Conversational AI products is advantageous.
The base salary range for this position is $150,000 - 210,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
The deadline to apply for this position is 12/1/2025