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General Job Description
Key technical resource for the customer
Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
Join a highly motivated team of leading industry experts
Preview new technology before others in the industry and learn how to make the best from it
Visit customers to train them and share industry and development expertise
Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, - software development goals and use of technology.
Build strong customer relationships and ensure deliveries align with customer projects and milestones.
Gain access to expertise and support from Microsoft’s consulting practice and product groups
Continually learn and grow professionally
Analyze problems
Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills
Fluent English oral and written communication
Technical Expertise Required
Level 200/300 of SharePoint on-prem - Experience in one or more of these areas is required
SharePoint Desired State Configuration (Required)
SharePoint architecture / Topology
SharePoint Service Applications
SharePoint Troubleshooting skills
SharePoint Authentication Providers
SharePoint (Zero downtime) patching
SharePoint Basics for instance how to create sites, list, manage permission etc.
SharePoint Disaster Recovery scenarios
Upgrading between SharePoint versions
Managing, maintaining, and migrating Enterprise SharePoint Server
Scaling Enterprise SharePoint environments
Configuring SharePoint Hybrid solutions
Migrating to SharePoint Online
Experience in one or more of these areas is desirable
Active Directory (Domains, Trusts, Forest, LDAP, Kerberos)
AD Security (Groups, Permission, Logon, Authentication)
Protocols (Understanding of network traffic, Packets, frames, TCP/IP)
Tools (Netmon, Fiddler)
Windows Tools (MMC, perfmon, event viewer, Regedit)
IIS Experience with troubleshooting tools (IIS logs, event viewer, TaskManager, Perfmon, Sysinternal tools, Windbg)
IIS Architecture (Architecture, HTTP Protocol, IIS Logging, SMTP, SSL, IIS Bindings, ISAPI Filters, HTTP Handlers and HTTP Modules)
SQL Server
DNS
Understand how Microsoft 365 platform components interact with SharePoint Online
Configuring SharePoint Online deployments and configurations
Configuring OneDrive deployments and configurations
Information Protection in Microsoft 365
At least 5+ years of experience working with Enterprise customers in any of the following: providing customer technical readiness, delivery support services, technical support, solution development, account management