{"id":906,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:24","modified_gmt":"2026-02-17T03:06:24","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/th\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"906\" class=\"elementor elementor-906 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;\\u0e07\\u0e32\\u0e19\\u0e2a\\u0e33\\u0e2b\\u0e23\\u0e31\\u0e1a\\u0e1c\\u0e39\\u0e49\\u0e1b\\u0e01\\u0e04\\u0e23\\u0e2d\\u0e07\\n\\u0e07\\u0e32\\u0e19\\u0e2a\\u0e33\\u0e2b\\u0e23\\u0e31\\u0e1a\\u0e19\\u0e31\\u0e01\\u0e40\\u0e23\\u0e35\\u0e22\\u0e19\\n\\u0e07\\u0e32\\u0e19\\u0e17\\u0e35\\u0e48\\u0e17\\u0e33\\u0e44\\u0e14\\u0e49\\u0e17\\u0e35\\u0e48\\u0e1a\\u0e49\\u0e32\\u0e19\\n\\u0e07\\u0e32\\u0e19\\u0e43\\u0e19\\u0e15\\u0e48\\u0e32\\u0e07\\u0e1b\\u0e23\\u0e30\\u0e40\\u0e17\\u0e28\\n\\u0e07\\u0e32\\u0e19\\u0e2a\\u0e33\\u0e2b\\u0e23\\u0e31\\u0e1a\\u0e1c\\u0e39\\u0e49\\u0e19\\u0e33\\n\\u0e07\\u0e32\\u0e19\\u0e2a\\u0e33\\u0e2b\\u0e23\\u0e31\\u0e1a\\u0e19\\u0e31\\u0e01\\u0e2a\\u0e33\\u0e23\\u0e27\\u0e08\\n\\u0e07\\u0e32\\u0e19\\u0e2a\\u0e33\\u0e2b\\u0e23\\u0e31\\u0e1a\\u0e17\\u0e38\\u0e01\\u0e04\\u0e19&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" 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class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/th\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"\u0e04\u0e49\u0e19\u0e2b\u0e32\u0e15\u0e33\u0e41\u0e2b\u0e19\u0e48\u0e07\u0e07\u0e32\u0e19\u0e2b\u0e23\u0e37\u0e2d\u0e04\u0e33\u0e2a\u0e33\u0e04\u0e31\u0e0d\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>\u0e2a\u0e16\u0e32\u0e19\u0e17\u0e35\u0e48\u0e15\u0e31\u0e49\u0e07<\/option>\n                        <option value=\"\">\u0e1b\u0e23\u0e30\u0e40\u0e17\u0e28\u0e17\u0e31\u0e49\u0e07\u0e2b\u0e21\u0e14<\/option>\n                                                    <option value=\"Albania\">\u0e41\u0e2d\u0e25\u0e40\u0e1a\u0e40\u0e19\u0e35\u0e22<\/option>\n                                                    <option value=\"Algeria\">\u0e41\u0e2d\u0e25\u0e08\u0e35\u0e40\u0e23\u0e35\u0e22<\/option>\n                                                    <option value=\"Argentina\">\u0e2d\u0e32\u0e23\u0e4c\u0e40\u0e08\u0e19\u0e15\u0e34\u0e19\u0e32<\/option>\n                                                    <option value=\"Australia\">\u0e2d\u0e2d\u0e2a\u0e40\u0e15\u0e23\u0e40\u0e25\u0e35\u0e22<\/option>\n                                                    <option value=\"Belgium\">\u0e40\u0e1a\u0e25\u0e40\u0e22\u0e35\u0e22\u0e21<\/option>\n                                                    <option value=\"Benin\">\u0e40\u0e1a\u0e19\u0e34\u0e19<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">\u0e1a\u0e2d\u0e2a\u0e40\u0e19\u0e35\u0e22\u0e41\u0e25\u0e30\u0e40\u0e2e\u0e2d\u0e23\u0e4c\u0e40\u0e0b\u0e42\u0e01\u0e27\u0e35\u0e19\u0e32<\/option>\n                                                    <option value=\"Brazil\">\u0e1a\u0e23\u0e32\u0e0b\u0e34\u0e25<\/option>\n                                                    <option value=\"Bulgaria\">\u0e1a\u0e31\u0e25\u0e41\u0e01\u0e40\u0e23\u0e35\u0e22<\/option>\n                                                    <option value=\"Canada\">\u0e41\u0e04\u0e19\u0e32\u0e14\u0e32<\/option>\n                                                    <option value=\"China\">\u0e08\u0e35\u0e19<\/option>\n                                                    <option value=\"Colombia\">\u0e42\u0e04\u0e25\u0e2d\u0e21\u0e40\u0e1a\u0e35\u0e22<\/option>\n                                                    <option value=\"Costa Rica\">\u0e04\u0e2d\u0e2a\u0e15\u0e32\u0e23\u0e34\u0e01\u0e32<\/option>\n                                                    <option value=\"Cura\u00e7ao\">\u0e04\u0e39\u0e23\u0e32\u0e40\u0e0b\u0e32<\/option>\n                                                    <option value=\"Czechia\">\u0e40\u0e0a\u0e47\u0e01<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">\u0e42\u0e01\u0e15\u0e14\u0e34\u0e27\u0e31\u0e27\u0e23\u0e4c<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">\u0e2a\u0e32\u0e18\u0e32\u0e23\u0e13\u0e23\u0e31\u0e10\u0e42\u0e14\u0e21\u0e34\u0e19\u0e34\u0e01\u0e31\u0e19<\/option>\n                                                    <option value=\"Egypt\">\u0e2d\u0e35\u0e22\u0e34\u0e1b\u0e15\u0e4c<\/option>\n                                                    <option value=\"El Salvador\">\u0e40\u0e2d\u0e25\u0e0b\u0e31\u0e25\u0e27\u0e32\u0e14\u0e2d\u0e23\u0e4c<\/option>\n                                                    <option value=\"Estonia\">\u0e40\u0e2d\u0e2a\u0e42\u0e15\u0e40\u0e19\u0e35\u0e22<\/option>\n                                                    <option value=\"Finland\">\u0e1f\u0e34\u0e19\u0e41\u0e25\u0e19\u0e14\u0e4c<\/option>\n                                                    <option value=\"France\">\u0e1d\u0e23\u0e31\u0e48\u0e07\u0e40\u0e28\u0e2a<\/option>\n                                                    <option value=\"Georgia\">\u0e08\u0e2d\u0e23\u0e4c\u0e40\u0e08\u0e35\u0e22<\/option>\n                                                    <option value=\"Germany\">\u0e40\u0e22\u0e2d\u0e23\u0e21\u0e19\u0e35<\/option>\n                                                    <option value=\"Ghana\">\u0e01\u0e32\u0e19\u0e32<\/option>\n                                                    <option value=\"Greece\">\u0e01\u0e23\u0e35\u0e0b<\/option>\n                                                    <option value=\"Guatemala\">\u0e01\u0e31\u0e27\u0e40\u0e15\u0e21\u0e32\u0e25\u0e32<\/option>\n                                                    <option value=\"Honduras\">\u0e2e\u0e2d\u0e19\u0e14\u0e39\u0e23\u0e31\u0e2a<\/option>\n                                                    <option value=\"Hungary\">\u0e2e\u0e31\u0e07\u0e01\u0e32\u0e23\u0e35<\/option>\n                                                    <option value=\"India\">\u0e2d\u0e34\u0e19\u0e40\u0e14\u0e35\u0e22<\/option>\n                                                    <option value=\"Indonesia\">\u0e2d\u0e34\u0e19\u0e42\u0e14\u0e19\u0e35\u0e40\u0e0b\u0e35\u0e22<\/option>\n                                                    <option value=\"Ireland\">\u0e44\u0e2d\u0e23\u0e4c\u0e41\u0e25\u0e19\u0e14\u0e4c<\/option>\n                                                    <option value=\"Italy\">\u0e2d\u0e34\u0e15\u0e32\u0e25\u0e35<\/option>\n                                                    <option value=\"Jamaica\">\u0e08\u0e32\u0e40\u0e21\u0e01\u0e32<\/option>\n                                                    <option value=\"Japan\">\u0e0d\u0e35\u0e48\u0e1b\u0e38\u0e48\u0e19<\/option>\n                                                    <option value=\"Jordan\">\u0e08\u0e2d\u0e23\u0e4c\u0e41\u0e14\u0e19<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">\u0e25\u0e31\u0e15\u0e40\u0e27\u0e35\u0e22<\/option>\n                                                    <option value=\"Lithuania\">\u0e25\u0e34\u0e17\u0e31\u0e27\u0e40\u0e19\u0e35\u0e22<\/option>\n                                                    <option value=\"Madagascar\">\u0e21\u0e32\u0e14\u0e32\u0e01\u0e31\u0e2a\u0e01\u0e32\u0e23\u0e4c<\/option>\n                                                    <option value=\"Malaysia\">\u0e21\u0e32\u0e40\u0e25\u0e40\u0e0b\u0e35\u0e22<\/option>\n                                                    <option value=\"Mexico\">\u0e40\u0e21\u0e47\u0e01\u0e0b\u0e34\u0e42\u0e01<\/option>\n                                                    <option value=\"Morocco\">\u0e42\u0e21\u0e23\u0e47\u0e2d\u0e01\u0e42\u0e01<\/option>\n                                                    <option value=\"Netherlands\">\u0e40\u0e19\u0e40\u0e18\u0e2d\u0e23\u0e4c\u0e41\u0e25\u0e19\u0e14\u0e4c<\/option>\n                                                    <option value=\"New Zealand\">\u0e19\u0e34\u0e27\u0e0b\u0e35\u0e41\u0e25\u0e19\u0e14\u0e4c<\/option>\n                                                    <option value=\"Nicaragua\">\u0e19\u0e34\u0e01\u0e32\u0e23\u0e32\u0e01\u0e31\u0e27<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">\u0e19\u0e2d\u0e23\u0e4c\u0e40\u0e27\u0e22\u0e4c<\/option>\n                                                    <option value=\"Peru\">\u0e40\u0e1b\u0e23\u0e39<\/option>\n                                                    <option value=\"Philippines\">\u0e1f\u0e34\u0e25\u0e34\u0e1b\u0e1b\u0e34\u0e19\u0e2a\u0e4c<\/option>\n                                                    <option value=\"Poland\">\u0e42\u0e1b\u0e41\u0e25\u0e19\u0e14\u0e4c<\/option>\n                                                    <option value=\"Portugal\">\u0e42\u0e1b\u0e23\u0e15\u0e38\u0e40\u0e01\u0e2a<\/option>\n                                                    <option value=\"Romania\">\u0e42\u0e23\u0e21\u0e32\u0e40\u0e19\u0e35\u0e22<\/option>\n                                                    <option value=\"Saudi Arabia\">\u0e0b\u0e32\u0e2d\u0e38\u0e14\u0e35\u0e2d\u0e32\u0e23\u0e30\u0e40\u0e1a\u0e35\u0e22<\/option>\n                                                    <option value=\"Senegal\">\u0e40\u0e0b\u0e40\u0e19\u0e01\u0e31\u0e25<\/option>\n                                                    <option value=\"Serbia\">\u0e40\u0e0b\u0e2d\u0e23\u0e4c\u0e40\u0e1a\u0e35\u0e22<\/option>\n                                                    <option value=\"Singapore\">\u0e2a\u0e34\u0e07\u0e04\u0e42\u0e1b\u0e23\u0e4c<\/option>\n                                                    <option value=\"Slovakia\">\u0e2a\u0e42\u0e25\u0e27\u0e32\u0e40\u0e01\u0e35\u0e22<\/option>\n                                                    <option value=\"South Africa\">\u0e41\u0e2d\u0e1f\u0e23\u0e34\u0e01\u0e32\u0e43\u0e15\u0e49<\/option>\n                                                    <option value=\"South Korea\">South Korea<\/option>\n                                                    <option value=\"Spain\">\u0e2a\u0e40\u0e1b\u0e19<\/option>\n                                                    <option value=\"Suriname\">\u0e0b\u0e39\u0e23\u0e34\u0e19\u0e32\u0e40\u0e21<\/option>\n                                                    <option value=\"Sweden\">\u0e2a\u0e27\u0e35\u0e40\u0e14\u0e19<\/option>\n                                                    <option value=\"Switzerland\">\u0e2a\u0e27\u0e34\u0e15\u0e40\u0e0b\u0e2d\u0e23\u0e4c\u0e41\u0e25\u0e19\u0e14\u0e4c<\/option>\n                                                    <option value=\"Thailand\">\u0e44\u0e17\u0e22<\/option>\n                                                    <option value=\"Tunisia\">\u0e15\u0e39\u0e19\u0e34\u0e40\u0e0b\u0e35\u0e22<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">\u0e2a\u0e2b\u0e23\u0e31\u0e10\u0e2d\u0e32\u0e2b\u0e23\u0e31\u0e1a\u0e40\u0e2d\u0e21\u0e34\u0e40\u0e23\u0e15\u0e2a\u0e4c<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">\u0e2a\u0e2b\u0e23\u0e31\u0e10\u0e2d\u0e40\u0e21\u0e23\u0e34\u0e01\u0e32<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>\u0e2a\u0e31\u0e07\u0e40\u0e01\u0e15: \u0e01\u0e32\u0e23\u0e41\u0e08\u0e49\u0e07\u0e40\u0e15\u0e37\u0e2d\u0e19\u0e01\u0e32\u0e23\u0e09\u0e49\u0e2d\u0e42\u0e01\u0e07\u0e01\u0e32\u0e23\u0e2a\u0e23\u0e23\u0e2b\u0e32\u0e1a\u0e38\u0e04\u0e25\u0e32\u0e01\u0e23<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0e2d\u0e48\u0e32\u0e19\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e15\u0e34\u0e21<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" 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value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                   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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h3><\/h3><h3><b>Salesforce Data360 Developer <\/b>- <b>United States | Remote \/ Work at Home<\/b><\/h3><h3><\/h3><h3><b>Position Summary<\/b><\/h3><h3>As a Senior Salesforce Data 360 Developer, you will design, build, and optimize Salesforce Data Cloud (Data 360) solutions that help power connected, intelligent customer experiences. In this role, you will lead the development of customer profiles, identity resolution, calculated insights, segmentation, activation, analytics, and enterprise integrations.<\/h3><h3><\/h3><h3><b>Key Responsibilities<\/b><\/h3><ul><li><h3>Lead the design, development, and optimization of Salesforce Data Cloud \/ Data 360 solutions<\/h3><\/li><li><h3>Configure identity resolution, unified customer profiles, calculated insights, segmentation, and activation capabilities<\/h3><\/li><li><h3>Build and manage data ingestion pipelines across CRM, marketing, service, web, and external platforms<\/h3><\/li><li><h3>Develop enterprise integrations using REST\/SOAP APIs, ETL tools, streaming, batch processing, Agentforce, and cloud platforms<\/h3><\/li><li><h3>Partner closely with architects, marketing teams, analytics teams, and business stakeholders to translate requirements into scalable technical solutions<\/h3><\/li><li><h3>Ensure strong governance, security, scalability, performance, and data quality across Data Cloud implementations<\/h3><\/li><li><h3>Support analytics and reporting use cases through segmentation, calculated insights, and customer data activation<\/h3><\/li><li><h3>Mentor junior developers and help establish development standards, best practices, and technical excellence across the team<\/h3><\/li><\/ul><h3><\/h3><h3><b>Required Qualifications<\/b><\/h3><ul><li><h3>Have 7&#43; years of experience working across the Salesforce platform<\/h3><\/li><li><h3>Bring 3&#43; years of hands-on experience with Salesforce Data Cloud \/ Data 360<\/h3><\/li><li><h3>Have strong skills in SQL\/SOQL, data modeling, ETL\/ELT, APIs, and enterprise integration design<\/h3><\/li><li><h3>Bring experience across Salesforce ecosystem platforms such as Sales Cloud, Service Cloud, and Marketing Cloud<\/h3><\/li><li><h3>Understand identity resolution, unified profiles, segmentation, metrics, calculated insights, and analytics<\/h3><\/li><li><h3>Have experience building scalable data pipelines and integrating data from multiple internal and external sources<\/h3><\/li><li><h3>Demonstrate strong problem-solving, collaboration, and communication skills in cross-functional environments<\/h3><\/li><li><h3>Hold a bachelor\u2019s degree in Computer Science, Information Systems, or a related field<\/h3><\/li><\/ul><h3><\/h3><h3><b>Preferred Qualifications<\/b><\/h3><ul><li><h3>Salesforce Data Cloud Accreditation\/Certification<\/h3><\/li><li><h3>Experience with Amazon Web Services<\/h3><\/li><li><h3>Experience with Redshift, Databricks, or modern data platforms<\/h3><\/li><li><h3>Experience with Kafka<\/h3><\/li><li><h3>Agile\/Scrum delivery experience<\/h3><\/li><li><h3>Agentforce experience a plus<\/h3><\/li><li><h3>Data Cloud One experience a plus<\/h3><\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 - $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 08\/07\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1751221\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-04T04:05:36.690+08:00\",\"created_at\":\"2026-08-04T04:04:32.409+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzMyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data360-Developer_R1751221\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0385\",\"descriptor\":\"Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381894\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data360-Developer_R1751221\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data360-Developer_R1751221\/apply\",\"job_requisition_id\":\"R1751221\"}],\"organizations\":[{\"wid\":\"2320a52788d71036bd2c66039c2b0000\",\"descriptor\":\"25906 - St Jude Childrens Research Hosp aka ALSAC - 980009179\",\"reference_id\":\"980009179\",\"custom_reference_id\":\"980009179\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"729faa48455710374cbe2f3aa38d0000\",\"descriptor\":\"W100BC St. Jude: FY26 Managed Capacity Team\",\"reference_id\":\"W100BC\",\"custom_reference_id\":\"W100BC\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"haseen.vm@concentrix.com\"},\"first_name\":\"Haseen Vezhappilly Mohammedibrahi (102010803)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1751221\",\"wid\":\"a8393379ee771020fd5b313633480000\",\"descriptor\":\"Salesforce Data360 Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"821\",\"campaign_id\":\"23316\",\"campaign_title\":\"Sr. SDET (TCF) R1752019\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Test Engineer \u2013 OpenText Ex stream Migration\",\"street\":\"USA WA Work-at-Home\",\"address\":\"USA WA Work-at-Home\",\"city\":\"USA\",\"state\":\"Washington\",\"postal_code\":\"98501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Location: Remote <\/b><\/p><p><b>Role: <\/b><b>Senior Test Engineer \u2013 OpenText Ex stream Migration<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking an experienced Senior Test Engineer to support the migration of PSE&#39;s Bill Presentment and Customer Communications platform to OpenText Ex stream. This role will be responsible for planning, executing, and managing comprehensive testing activities to ensure a successful implementation and seamless integration with SAP ECC, AWS-hosted services, and other enterprise applications.<\/p><p><\/p><p>The ideal candidate will have extensive experience in software quality assurance, data migration testing, system integration testing, and customer communication platforms. This individual will work closely with business stakeholders, developers, system integrators, and project leadership to validate document outputs, data integrity, business processes, and overall system functionality throughout the project lifecycle.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, execute, and maintain test plans, test cases, test scripts, and test data.<\/li><li>Perform Functional, Integration, System, Regression, End-to-End, and User Acceptance Testing (UAT).<\/li><li>Validate migrated customer communications, including bills, statements, notices, letters, and other document templates.<\/li><li>Execute data migration and ETL testing to ensure data accuracy, completeness, and integrity.<\/li><li>Verify integrations between OpenText Ex stream, SAP ECC, AWS-hosted services, and downstream enterprise applications.<\/li><li>Conduct document comparison and output validation to ensure migrated communications match business and regulatory requirements.<\/li><li>Identify, document, track, and retest defects through resolution using established defect management processes.<\/li><li>Collaborate with business users, developers, system integrators, and project teams to resolve issues and improve overall solution quality.<\/li><li>Support UAT planning, test execution, defect triage, issue management, and business sign-off activities.<\/li><li>Prepare testing status reports, defect summaries, test execution metrics, and evidence documentation.<\/li><li>Participate in release validation, production readiness assessments, and post-deployment verification activities.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Information Systems, Engineering, or a related field, or equivalent work experience.<\/li><li>10&#43; years of experience in Software Testing, Quality Assurance, or Test Engineering.<\/li><li>Strong experience with Functional, Integration, System, and Regression Testing methodologies.<\/li><li>Hands-on experience with Data Migration and ETL Testing.<\/li><li>Experience testing applications integrated with SAP ECC.<\/li><li>Strong understanding of test planning, test case design, defect lifecycle management, and testing best practices.<\/li><li>Experience validating large-scale enterprise application integrations.<\/li><li>Excellent analytical, problem-solving, troubleshooting, and communication skills.<\/li><li>Ability to work independently and effectively within cross-functional project teams.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with OpenText Ex stream, Stream Serve, or other Customer Communications Management (CCM) platforms.<\/li><li>Experience testing Bill Presentment, Customer Communications, Document Composition, or Statement Generation solutions.<\/li><li>Exposure to AWS cloud environments and cloud-hosted applications.<\/li><li>Utility, Energy, or Customer Services industry experience.<\/li><li>Experience supporting User Acceptance Testing (UAT) and business stakeholder engagement.<\/li><li>Familiarity with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar platforms.<\/li><li>Experience with output comparison, document validation, and automated testing tools.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $134,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/10\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#WFH<\/b><\/p><p><b>#LI-Remote <\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752019\",\"location\":\"USA, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-04T06:06:24.195+08:00\",\"created_at\":\"2026-08-04T02:04:57.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzMxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Test-Engineer---OpenText-Ex-stream-Migration_R1752019\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98501\",\"primary_location\":{\"id\":\"US-WAH-WASHI-00\",\"wid\":\"b67da9176e3d1062f9deed698e5bbe41\",\"descriptor\":\"USA WA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Test-Engineer---OpenText-Ex-stream-Migration_R1752019\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Test-Engineer---OpenText-Ex-stream-Migration_R1752019\/apply\",\"job_requisition_id\":\"R1752019\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1752019\",\"wid\":\"8e70c3d973231020f54fa175066e0000\",\"descriptor\":\"Senior Test Engineer \u2013 OpenText Ex stream Migration\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"822\",\"campaign_id\":\"23315\",\"campaign_title\":\"Lead SDET (TCF) R1752024\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Test Lead \u2013 OpenText Ex stream Migration\",\"street\":\"USA Seattle 1401 NW 46th St\",\"address\":\"USA Seattle 1401 NW 46th St\",\"city\":\"Seattle\",\"state\":\"Washington\",\"postal_code\":\"98107\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Location: Seattle, WA<\/b><\/p><p><b>Role: <\/b><b>Senior Test Lead \u2013 OpenText Ex stream Migration<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking an experienced Senior Test Lead to support the migration of PSE&#39;s Bill Presentment and Customer Communications platform to OpenText Ex stream. This role will be responsible for planning, executing, and managing comprehensive testing activities to ensure a successful implementation and seamless integration with SAP ECC, AWS-hosted services, and other enterprise applications.<\/p><p><\/p><p>The ideal candidate will have extensive experience in software quality assurance, data migration testing, system integration testing, and customer communication platforms. This individual will work closely with business stakeholders, developers, system integrators, and project leadership to validate document outputs, data integrity, business processes, and overall system functionality throughout the project lifecycle.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, execute, and maintain test plans, test cases, test scripts, and test data.<\/li><li>Perform Functional, Integration, System, Regression, End-to-End, and User Acceptance Testing (UAT).<\/li><li>Validate migrated customer communications, including bills, statements, notices, letters, and other document templates.<\/li><li>Execute data migration and ETL testing to ensure data accuracy, completeness, and integrity.<\/li><li>Verify integrations between OpenText Ex stream, SAP ECC, AWS-hosted services, and downstream enterprise applications.<\/li><li>Conduct document comparison and output validation to ensure migrated communications match business and regulatory requirements.<\/li><li>Identify, document, track, and retest defects through resolution using established defect management processes.<\/li><li>Collaborate with business users, developers, system integrators, and project teams to resolve issues and improve overall solution quality.<\/li><li>Support UAT planning, test execution, defect triage, issue management, and business sign-off activities.<\/li><li>Prepare testing status reports, defect summaries, test execution metrics, and evidence documentation.<\/li><li>Participate in release validation, production readiness assessments, and post-deployment verification activities.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Information Systems, Engineering, or a related field, or equivalent work experience.<\/li><li>10&#43; years of experience in Software Testing, Quality Assurance, or Test Engineering.<\/li><li>Strong experience with Functional, Integration, System, and Regression Testing methodologies.<\/li><li>Hands-on experience with Data Migration and ETL Testing.<\/li><li>Experience testing applications integrated with SAP ECC.<\/li><li>Strong understanding of test planning, test case design, defect lifecycle management, and testing best practices.<\/li><li>Experience validating large-scale enterprise application integrations.<\/li><li>Excellent analytical, problem-solving, troubleshooting, and communication skills.<\/li><li>Ability to work independently and effectively within cross-functional project teams.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with OpenText Ex stream, Stream Serve, or other Customer Communications Management (CCM) platforms.<\/li><li>Experience testing Bill Presentment, Customer Communications, Document Composition, or Statement Generation solutions.<\/li><li>Exposure to AWS cloud environments and cloud-hosted applications.<\/li><li>Utility, Energy, or Customer Services industry experience.<\/li><li>Experience supporting User Acceptance Testing (UAT) and business stakeholder engagement.<\/li><li>Familiarity with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar platforms.<\/li><li>Experience with output comparison, document validation, and automated testing tools.<\/li><\/ul><p><\/p><p>The base salary for this position is $109,749 - $150,905, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/10\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#WFO<\/b><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752024\",\"location\":\"Seattle, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-04T06:05:20.467+08:00\",\"created_at\":\"2026-08-04T02:04:57.050+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzMxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Test-Lead---OpenText-Ex-stream-Migration_R1752024\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Seattle\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98107\",\"primary_location\":{\"id\":\"US-SEA-NW46T-01\",\"wid\":\"9b997969a209010e6ac97ac975f00000\",\"descriptor\":\"USA Seattle 1401 NW 46th St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0272\",\"descriptor\":\"Lead SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381890\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Test-Lead---OpenText-Ex-stream-Migration_R1752024\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Seattle-1401-NW-46th-St\/Senior-Test-Lead---OpenText-Ex-stream-Migration_R1752024\/apply\",\"job_requisition_id\":\"R1752024\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>The Talent Acquisition Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. \u00a0This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/p><ul><li><p>Responsible for assisting with implementation and administration of recruitment programs<\/p><\/li><li><p>Receive, screen, and file incoming resumes, background, and reference checks<\/p><\/li><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/p><\/li><li><p>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/p><\/li><li><p>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li><p>Minimum 1 year of relevant experience in Talent Acquisition<\/p><\/li><li><p>Bachelor&#39;s Degree preferred<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><li><p>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>Ability to handle and maintain confidential information<\/p><\/li><li><p>Full profesional proficiency in English is mandatory<\/p><\/li><li><p>Full professional proficiency in English and either French or German is preferred.<\/p><\/li><\/ul><p><\/p><p><b>Career Level Description\u00a0<\/b><\/p><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b><i>Concentrix is an equal opportunity employer<\/i><\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Travel factory - Fran\u00e7ais\/Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2023\",\"campaign_id\":\"req-9296ebbf5cdfff28\",\"campaign_title\":\"Retake Testing\",\"campaign_type\":null,\"job_title\":\"Retake Testing\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>This is for testing purposes only and is not posted live or internally<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;<a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-9296ebbf5cdfff28\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-03T21:39:53.716Z\",\"created_at\":\"2026-08-03T21:39:53.476Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/JCG0FFN85016B9F8EECHQYX3P22SZ0XE\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/JCG0FFN85016B9F8EECHQYX3P22SZ0XE\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"826\",\"campaign_id\":\"23280\",\"campaign_title\":\"Supervisor, Training &amp; Quality R1752173\",\"campaign_type\":\"job_application\",\"job_title\":\"Training & Quality Supervisor English\",\"street\":\"ROU Bucharest - 15A, Orhideelor Street, 6th District\",\"address\":\"ROU Bucharest - 15A, Orhideelor Street, 6th District\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"60071\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Experience the power of a game-changing career\\n\\nAre you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>The Training &amp; Quality Supervisor is responsible for managing the Training and Quality functions for a Content Moderation program, ensuring employees meet performance, compliance, and client standards. This role leads training initiatives, quality monitoring activities, and continuous improvement projects to drive operational excellence and client satisfaction.<\/p><p><\/p><p>Key Responsibilities<\/p><ul><li><p>Lead and develop Training and Quality teams.<\/p><\/li><li><p>Design and deliver onboarding, refresher, and upskilling training programs.<\/p><\/li><li><p>Monitor and improve content moderation quality performance through audits, calibrations, and coaching.<\/p><\/li><li><p>Analyze quality trends and identify areas for improvement.<\/p><\/li><li><p>Partner with Operations and clients to ensure alignment with policies, KPIs, and quality standards.<\/p><\/li><li><p>Drive continuous improvement initiatives using Lean Six Sigma methodologies.<\/p><\/li><li><p>Prepare and present performance reports, insights, and action plans.<\/p><\/li><\/ul><p>Required Qualifications<\/p><ul><li><p>Minimum 1 years of experience in Training, Quality, or Operations within a BPO environment on a similar role.<\/p><\/li><li><p>Experience supporting Content Moderation programs.<\/p><\/li><li><p>Previous people management experience.<\/p><\/li><li><p>Strong knowledge of quality assurance processes and performance management.<\/p><\/li><li><p>Lean Six Sigma knowledge (Green Belt certification is an advantage).<\/p><\/li><li><p>Strong analytical, coaching, communication, and stakeholder management skills.<\/p><\/li><li><p>Advanced Microsoft Excel and reporting skills.<\/p><\/li><li><p>English full professional proficiency<\/p><\/li><\/ul><p><\/p><p>Preferred Qualifications<\/p><ul><li><p>Experience in Trust &amp; Safety or Content Moderation environments.<\/p><\/li><li><p>Lean Six Sigma Green Belt or higher certification.<\/p><\/li><li><p>Experience working with international clients and multilingual operations.<\/p><\/li><\/ul><p><\/p><p><b>Career Growth &amp; Personal Development<\/b><\/p><p>At<span>\u00a0<\/span><b>Concentrix<\/b>, we are committed to helping our people grow and succeed. Through best-in-class training programs, continuous learning opportunities, and leadership development initiatives, you&#39;ll have the support and resources needed to unlock your full potential and build a rewarding career.<\/p><p><\/p><p><b>Disclaimer<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and qualifications required.<\/p><p><\/p><p><b><i>Concentrix is an equal opportunity employer<\/i><\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Junior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Process customer orders accurately and in a timely manner.<\/li>\\n<li>Generate invoices and credit notes ensuring compliance with company policies.<\/li>\\n<li>Perform daily cash application of customer payments.<\/li>\\n<li>Monitor AR aging reports and follow up with customers for overdue invoices.<\/li>\\n<li>Support resolution of simple customer queries and escalate complex disputes.<\/li>\\n<li>Assist in reconciliations, month-end &amp; quarter-end closing, and audit requirements.<\/li>\\n<li>Maintain updated customer master data in ERP.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 2&ndash;5 years of experience in Accounts Receivable \/ O2C \/ Finance Operations.<\/li>\\n<li>Have knowledge of accounting and finance principles.<\/li>\\n<li>Have good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred).<\/li>\\n<li>Are familiar with ERP systems (SAP\/Oracle\/NetSuite) is a plus.<\/li>\\n<li>Have excellent communication and interpersonal skills.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>Junior O2C Specialist (German-speaking) &ndash; Med Equipment Project<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1409\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T14:27:30.508+01:00\",\"created_at\":\"2026-08-03T14:25:42.763+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"133\",\"campaign_id\":\"931\",\"campaign_title\":\"Mondelez\/ Slovenian\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Slovenian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptionally customer-focused<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to communicate fluently in Slovenian, both in verbal and written communication styles, and understand the market-specific dialects or accents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deep and firm understanding of consumer culture in the French market<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All training will be completed in English, so an advanced level of the language is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer-literate and able to navigate around a computer system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent soft skills, particularly in:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Demonstrating empathy<\/li>\\n<li>Active listening skills<\/li>\\n<li>Communicating clearly<\/li>\\n<li>Providing concise and accurate next steps<\/li>\\n<li>Building rapport with frustrated consumers<\/li>\\n<li>Remaining calm in stressful scenarios<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between <strong>10:00 a.m. &ndash; 19:00 p.m<\/strong>., <strong>Monday &ndash; Friday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Start date - 5th October<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <strong>1800 Euro Gross<\/strong> with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-931\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-04T02:59:03.995+03:00\",\"created_at\":\"2026-08-03T12:15:06.570+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1700\",\"campaign_id\":\"1397\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Polish \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Polish-Speaking) \u2013 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Polish (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1397\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-04T00:59:05.463+01:00\",\"created_at\":\"2026-08-03T09:58:02.443+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"829\",\"campaign_id\":\"23241\",\"campaign_title\":\"Manager II, B2B Sales R1750118\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager II, B2B Sales - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Manager II, B2B Sales \/ Supplier Operations Manager will oversee teams dedicated to supporting complex accounts, driving revenue growth within the ad sales sector, and executing B2B sales acquisition strategies. 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Service)\",\"long_description\":\"<p><b>Experience\u00a0the\u00a0power\u00a0of\u00a0a\u00a0game-changing\u00a0career<\/b><\/p><p><\/p><p>Want\u00a0to\u00a0be\u00a0part\u00a0of\u00a0an\u00a0innovative\u00a0and\u00a0growing\u00a0team?\u00a0We\u2019re\u00a0a\u00a0global\u00a0technology\u00a0and\u00a0services\u00a0leader\u00a0that\u00a0powers\u00a0the\u00a0brands\u00a0of\u00a0the\u00a0future.\u00a0We\u00a0help\u00a0well-known\u00a0brands\u00a0\u2014\u00a0the\u00a0ones\u00a0you\u00a0use\u00a0every\u00a0day\u00a0\u2014\u00a0improve\u00a0their\u00a0businesses\u00a0with\u00a0technology\u00a0and\u00a0integrated\u00a0solutions,\u00a0in\u00a0over\u00a070\u00a0countries.<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking\u00a0to\u00a0grow\u00a0and\u00a0be\u00a0inspired,\u00a0as\u00a0a\u00a0<b>Team\u00a0Leader\u00a0in\u00a0Barcelona\u00a0(on-site)<\/b>,\u00a0you\u00a0will\u00a0be\u00a0part\u00a0of\u00a0our\u00a0team\u00a0of\u00a0game-changers\u00a0who\u00a0are\u00a0powering\u00a0the\u00a0brands\u00a0of\u00a0the\u00a0future\u00a0by\u00a0delivering\u00a0exceptional\u00a0customer\u00a0experiences.<\/p><p><\/p><p><b>Career\u00a0growth\u00a0and\u00a0personal\u00a0development<\/b><\/p><p><\/p><p>This\u00a0is\u00a0a\u00a0great\u00a0opportunity\u00a0to\u00a0experience\u00a0the\u00a0power\u00a0of\u00a0what\u2019s\u00a0next\u00a0and\u00a0develop\u00a0&#34;friends\u00a0for\u00a0life&#34;\u00a0at\u00a0the\u00a0same\u00a0time.\u00a0We\u2019ll\u00a0give\u00a0you\u00a0all\u00a0the\u00a0training,\u00a0cutting-edge\u00a0technologies,\u00a0and\u00a0the\u00a0continuing\u00a0support\u00a0you\u2019ll\u00a0need\u00a0to\u00a0succeed.<\/p><p><\/p><p><b>What\u00a0you\u00a0will\u00a0do\u00a0in\u00a0this\u00a0role<\/b><\/p><p><\/p><ul><li>Lead\u00a0and\u00a0coordinate\u00a0the\u00a0day-to-day\u00a0operations\u00a0of\u00a0a\u00a0Customer\u00a0Service\u00a0team,\u00a0ensuring\u00a0excellent\u00a0service\u00a0across\u00a0phone,\u00a0email,\u00a0and\u00a0chat\u00a0while\u00a0maintaining\u00a0optimal\u00a0coverage\u00a0and\u00a0response\u00a0times.<\/li><li>Act\u00a0as\u00a0the\u00a0first\u00a0point\u00a0of\u00a0escalation\u00a0for\u00a0complex,\u00a0sensitive,\u00a0or\u00a0high-value\u00a0customer\u00a0cases,\u00a0ensuring\u00a0timely\u00a0and\u00a0effective\u00a0resolution.<\/li><li>Monitor\u00a0individual\u00a0and\u00a0team\u00a0performance\u00a0using\u00a0key\u00a0performance\u00a0indicators\u00a0such\u00a0as\u00a0response\u00a0times,\u00a0resolution\u00a0rates,\u00a0and\u00a0customer\u00a0satisfaction,\u00a0providing\u00a0regular\u00a0coaching\u00a0and\u00a0constructive\u00a0feedback.<\/li><li>Conduct\u00a0quality\u00a0reviews,\u00a0identify\u00a0performance\u00a0trends,\u00a0and\u00a0work\u00a0with\u00a0management\u00a0to\u00a0implement\u00a0action\u00a0plans\u00a0that\u00a0drive\u00a0continuous\u00a0improvement.<\/li><li>Support\u00a0the\u00a0onboarding\u00a0and\u00a0development\u00a0of\u00a0new\u00a0team\u00a0members\u00a0by\u00a0delivering\u00a0training,\u00a0sharing\u00a0best\u00a0practices,\u00a0and\u00a0fostering\u00a0a\u00a0culture\u00a0of\u00a0continuous\u00a0learning.<\/li><li>Collaborate\u00a0with\u00a0cross-functional\u00a0teams\u00a0to\u00a0communicate\u00a0customer\u00a0insights,\u00a0identify\u00a0recurring\u00a0issues,\u00a0and\u00a0contribute\u00a0to\u00a0improving\u00a0processes,\u00a0tools,\u00a0and\u00a0knowledge\u00a0resources.<\/li><li>Ensure\u00a0operational\u00a0procedures\u00a0and\u00a0quality\u00a0standards\u00a0are\u00a0consistently\u00a0followed\u00a0while\u00a0promoting\u00a0service\u00a0excellence\u00a0and\u00a0accountability\u00a0across\u00a0the\u00a0team.<\/li><\/ul><p><\/p><p><b>Concentrix\u00a0is\u00a0a\u00a0great\u00a0match\u00a0if\u00a0you:<\/b><\/p><p><\/p><ul><li>Are\u00a0proficient\u00a0or\u00a0bilingual\u00a0in\u00a0<b>English\u00a0<\/b><\/li><li>Have\u00a0<b>3\u20135\u00a0years\u00a0of\u00a0experience\u00a0in\u00a0customer\u00a0service<\/b>,\u00a0including\u00a0<b>at\u00a0least\u00a01\u20132\u00a0years\u00a0in\u00a0a\u00a0Team\u00a0Leader,\u00a0Senior\u00a0Agent,\u00a0Mentor,\u00a0or\u00a0supervisory\u00a0role<\/b>.<\/li><li>Have\u00a0previous\u00a0experience\u00a0in\u00a0a\u00a0<b>B2B\u00a0customer\u00a0service\u00a0environment<\/b>\u00a0(preferred).<\/li><li>Have\u00a0experience\u00a0in\u00a0the\u00a0<b>technology\u00a0or\u00a0e-commerce\u00a0industry<\/b>\u00a0(considered\u00a0a\u00a0plus).<\/li><li>Demonstrate\u00a0excellent\u00a0leadership,\u00a0coaching,\u00a0and\u00a0people\u00a0management\u00a0skills.<\/li><li>Are\u00a0highly\u00a0organized\u00a0and\u00a0able\u00a0to\u00a0prioritize\u00a0tasks\u00a0in\u00a0a\u00a0fast-paced\u00a0environment.<\/li><li>Have\u00a0strong\u00a0analytical\u00a0and\u00a0problem-solving\u00a0skills,\u00a0with\u00a0the\u00a0confidence\u00a0to\u00a0manage\u00a0complex\u00a0customer\u00a0situations.<\/li><li>Are\u00a0proficient\u00a0in\u00a0customer\u00a0service\u00a0platforms\u00a0such\u00a0as\u00a0<b>Zendesk,\u00a0Gorgias,\u00a0or\u00a0similar\u00a0CRM\u00a0tools<\/b>,\u00a0and\u00a0are\u00a0comfortable\u00a0using\u00a0reporting\u00a0dashboards\u00a0and\u00a0Microsoft\u00a0Office\u00a0applications.<\/li><\/ul><p><\/p><p><b>What&#39;s\u00a0in\u00a0it\u00a0for\u00a0you<\/b><\/p><p><\/p><ul><li>You\u00a0will\u00a0join\u00a0us\u00a0on\u00a0a\u00a0stable,\u00a0full-time\u00a0<b>39-hour\u00a0weekly\u00a0contract<\/b>.<\/li><li>Competitive\u00a0salary\u00a0of\u00a0<b>\u20ac25.376<\/b>\u00a0<b>\u00a0gross\/year<\/b>,\u00a0plus\u00a0up\u00a0to\u00a0<b>\u20ac3,000\u00a0gross\/year\u00a0in\u00a0bonus\u00a0&#43;\u00a0private\u00a0medical\u00a0insurance\u00a0<\/b><\/li><li>Great\u00a0office\u00a0location\u00a0in\u00a0Barcelona.<\/li><li>Friends\u00a0hunting\u00a0(referral)\u00a0bonus.<\/li><li>Full\u00a0paid\u00a0training\u00a0about\u00a0the\u00a0company\u00a0and\u00a0the\u00a0project\u00a0you\u00a0will\u00a0be\u00a0working\u00a0on.<\/li><li>Career\u00a0development\u00a0program\u00a0and\u00a0specialized\u00a0courses.<\/li><li>Opportunity\u00a0to\u00a0work\u00a0in\u00a0a\u00a0collaborative,\u00a0multicultural,\u00a0and\u00a0fast-growing\u00a0environment.<\/li><\/ul><p><\/p><p><b>Experience\u00a0the\u00a0best\u00a0version\u00a0of\u00a0you!<\/b><\/p><p><\/p><p>At\u00a0Concentrix,\u00a0we\u00a0invest\u00a0in\u00a0our\u00a0game-changers\u00a0because\u00a0we\u00a0know\u00a0that\u00a0when\u00a0our\u00a0people\u00a0thrive,\u00a0our\u00a0clients\u00a0and\u00a0their\u00a0customers\u00a0thrive.<\/p><p><\/p><p>If\u00a0all\u00a0this\u00a0feels\u00a0like\u00a0the\u00a0perfect\u00a0next\u00a0step\u00a0in\u00a0your\u00a0career\u00a0journey,\u00a0we\u00a0want\u00a0to\u00a0hear\u00a0from\u00a0you.\u00a0Apply\u00a0today\u00a0and\u00a0discover\u00a0why\u00a0over\u00a0440k&#43;\u00a0game-changers\u00a0around\u00a0the\u00a0globe\u00a0call\u00a0Concentrix\u00a0their\u00a0&#34;employer\u00a0of\u00a0choice.&#34;<\/p><p><\/p><p><i>Concentrix\u00a0is\u00a0an\u00a0equal\u00a0opportunity\u00a0employer<\/i><\/p><p><i>We&#39;re\u00a0proudly\u00a0united\u00a0as\u00a0one\u00a0team,\u00a0one\u00a0company,\u00a0globally.\u00a0We&#39;re\u00a0committed\u00a0to\u00a0equal\u00a0employment\u00a0opportunities\u00a0for\u00a0all\u00a0candidates\u00a0and\u00a0a\u00a0work\u00a0environment\u00a0free\u00a0from\u00a0discrimination\u00a0and\u00a0harassment.\u00a0All\u00a0our\u00a0recruitment\u00a0practices\u00a0are\u00a0based\u00a0on\u00a0business\u00a0needs,\u00a0job\u00a0requirements,\u00a0and\u00a0professional\u00a0qualifications,\u00a0without\u00a0regard\u00a0to\u00a0race,\u00a0age,\u00a0gender\u00a0identity,\u00a0sexual\u00a0orientation,\u00a0religion,\u00a0ethnicity,\u00a0family\u00a0or\u00a0parental\u00a0status,\u00a0national\u00a0origin,\u00a0disability,\u00a0or\u00a0any\u00a0other\u00a0classification\u00a0protected\u00a0by\u00a0applicable\u00a0national\u00a0laws.<br 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7708\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"7708\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"The Operational Director is responsible for providing strategic leadership across a portfolio of client accounts within the contact centre operation, ensuring the delivery of exceptional customer experiences, achievement of contractual commitments, and sustainable commercial growth\",\"long_description\":\"<p>The role is accountable for driving operational excellence, client satisfaction, financial performance, people leadership, and continuous improvement across multiple programs and business units. As a key member of the leadership team, the Operational Director will develop client partnerships, influence strategic decision-making, and ensure the operation delivers against revenue, profitability, quality, workforce, and customer experience objectives.<\/p><p>The successful candidate will be a commercially astute leader with extensive contact centre experience, a proven track record of managing large-scale operations, and the ability to lead high-performing teams in a fast-paced, client-centric environment.<\/p><div><\/div><p><b>Key Responsibilities<\/b><\/p><p><b>1. Strategic Leadership &amp; Business Performance<\/b><\/p><ul><li>Provide strategic direction and operational leadership across a portfolio of client accounts and business units.<\/li><li>Develop and execute operational strategies aligned with organizational objectives, client expectations, and growth plans.<\/li><li>Drive operational excellence through effective governance, risk management, and performance improvement initiatives.<\/li><li>Lead transformation and innovation programs that enhance service delivery, customer experience, productivity, and profitability.<\/li><li>Ensure operational scalability and readiness to support business growth and new client implementations.<\/li><\/ul><div><\/div><p><b>2. Client Partnership &amp; Stakeholder Management<\/b><\/p><ul><li>Act as the senior operational point of contact for assigned clients and stakeholders.<\/li><li>Build trusted executive-level relationships that support client retention, growth, and long-term partnership success.<\/li><li>Lead Quarterly Business Reviews (QBRs), governance meetings, and strategic planning discussions with client stakeholders.<\/li><li>Ensure delivery against all contractual SLAs, KPIs, compliance requirements, and customer experience metrics.<\/li><li>Identify opportunities for account growth, upselling, and service expansion in partnership with Business Development teams.<\/li><li>Proactively manage escalations, ensuring timely resolution and stakeholder communication.<\/li><\/ul><div><\/div><p><b>3. Financial &amp; Commercial Management<\/b><\/p><ul><li>Own the P&amp;L performance of assigned business units and client accounts.<\/li><li>Drive revenue growth, margin improvement, productivity, and cost optimization initiatives.<\/li><li>Lead budgeting, forecasting, capacity planning, and financial reviews.<\/li><li>Monitor operational efficiency metrics, shrinkage, utilization, and resource allocation to maximize profitability.<\/li><li>Partner with Finance, Workforce Management, and Client Services teams to ensure sound commercial decision-making.<\/li><li>Identify operational risks and implement mitigating actions to protect financial performance.<\/li><\/ul><div><\/div><p><b>4. Operational Excellence &amp; Service Delivery<\/b><\/p><ul><li>Ensure consistent achievement of service delivery targets across all programs.<\/li><li>Drive performance against operational metrics, including:<ul><li>Service Level<\/li><li>Customer Satisfaction (CSAT)<\/li><li>Net Promoter Score (NPS)<\/li><li>Quality Assurance<\/li><li>Productivity<\/li><li>Revenue and Sales Performance<\/li><li>Retention<\/li><li>Attendance and Adherence<\/li><\/ul><\/li><li>Champion continuous improvement methodologies to enhance operational effectiveness.<\/li><li>Ensure operational processes, controls, and governance frameworks are consistently applied.<\/li><\/ul><div><\/div><p><b>5. Leadership &amp; Capability Development<\/b><\/p><ul><li>Lead, coach, and develop a team of Senior Operations Managers, Operations Managers, and support leaders.<\/li><li>Build leadership capability through coaching, succession planning, mentoring, and talent development initiatives.<\/li><li>Establish a culture of accountability, collaboration, ownership, and performance excellence.<\/li><li>Drive employee engagement, retention, and leadership effectiveness across the operation.<\/li><li>Ensure robust performance management practices are consistently applied across all levels.<\/li><\/ul><div><\/div><p><b>6. Workforce Planning &amp; Resource Management<\/b><\/p><ul><li>Partner with Workforce Management to ensure effective capacity planning and resource optimization.<\/li><li>Review headcount requirements, workforce forecasts, and recruitment plans to support business demands.<\/li><li>Collaborate with Talent Acquisition to ensure timely hiring and workforce readiness.<\/li><li>Ensure workforce strategies support both operational performance and commercial objectives.<\/li><\/ul><div><\/div><p><b>7. Risk, Compliance &amp; Governance<\/b><\/p><ul><li>Ensure adherence to all company policies, client contractual obligations, regulatory requirements, and industry standards.<\/li><li>Drive compliance with data privacy, information security, and operational risk controls.<\/li><li>Lead business continuity and contingency planning initiatives across the operation.<\/li><li>Maintain strong governance processes and ensure operational risks are identified and effectively managed.<\/li><\/ul><div><\/div><p><b>8. Employee Experience &amp; Culture<\/b><\/p><ul><li>Foster an inclusive, high-performance environment aligned with company values.<\/li><li>Promote employee wellbeing, engagement, diversity, and retention initiatives.<\/li><li>Partner with People Soluitions to effectively manage employee relations matters and organizational change.<\/li><li>Lead initiatives that enhance culture, employee satisfaction, and employer brand reputation.<\/li><\/ul><div><\/div><p><b>Qualifications<\/b><\/p><p><b>Essential<\/b><\/p><ul><li>Grade 12 \/ Matric.<\/li><li>Bachelor&#39;s Degree in Business Management, Commerce, Operations Management, or a related field.<\/li><li>Minimum <b>8-10 years&#39; experience<\/b> within a BPO, customer management, or contact centre environment.<\/li><li>Minimum <b>5 years&#39; experience in a senior operational leadership role<\/b> (Senior Operations Manager, Head of Operations, Associate Director, or equivalent).<\/li><li>Proven experience managing multiple client accounts, large-scale operations, and senior client relationships.<\/li><li>Demonstrated experience leading sales, customer service, retention, collections, or customer experience operations.<\/li><li>Strong experience managing operational budgets, forecasting, and P&amp;L accountability.<\/li><li>Track record of delivering client satisfaction, operational performance, and business growth.<\/li><\/ul><p><b>Preferred<\/b><\/p><ul><li>Postgraduate qualification in Business Management, Leadership, or Operations.<\/li><li>Lean Six Sigma, Operational Excellence, or Continuous Improvement certification.<\/li><li>Experience within international BPO environments supporting UK, US, Australian, or international clients.<\/li><\/ul><div><\/div><p><b>Skills &amp; Competencies<\/b><\/p><p><b>Leadership<\/b><\/p><ul><li>Strategic and commercial mindset.<\/li><li>Strong leadership presence with the ability to inspire large, multi-layered teams.<\/li><li>Proven change management and transformation leadership capability.<\/li><\/ul><p><b>Operational Excellence<\/b><\/p><ul><li>Advanced operational and performance management expertise.<\/li><li>Strong knowledge of contact centre metrics, workforce planning, and service delivery principles.<\/li><li>Ability to drive operational efficiencies while maintaining customer experience standards.<\/li><\/ul><p><b>Commercial Acumen<\/b><\/p><ul><li>Strong financial analysis, budgeting, forecasting, and P&amp;L management capability.<\/li><li>Ability to identify opportunities for growth, cost optimization, and margin improvement.<\/li><\/ul><p><b>Client Management<\/b><\/p><ul><li>Executive-level stakeholder engagement and relationship management skills.<\/li><li>Exceptional presentation, negotiation, and influencing abilities.<\/li><\/ul><p><b>Technical<\/b><\/p><ul><li>Advanced proficiency in Microsoft Excel, PowerPoint, and reporting platforms.<\/li><li>Experience with CRM, Workforce Management, Quality Assurance, and contact centre technologies.<\/li><li>Strong analytical and data-driven decision-making capability.<\/li><\/ul><div><\/div><p><b>Work Environment<\/b><\/p><ul><li>Office-based role with regular engagement across multiple operational sites.<\/li><li>Occasional travel within South Africa may be required.<\/li><li>Flexibility to support client requirements across multiple time zones where applicable.<\/li><li>Must maintain the highest levels of confidentiality, professionalism, and compliance in relation to client and company information.<\/li><\/ul><p><\/p><p><b>Concentrix is an equal opportunity employer.<\/b><\/p><p><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i><\/p>\",\"ats_external_id\":\"R1751734\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T18:08:34.371+08:00\",\"created_at\":\"2026-07-31T18:04:35.793+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzIwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Operational-Director_R1751734\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"97ce316084a21014d7d0cfed19020000\",\"descriptor\":\"Concentrix CVG South Africa (Pty) Ltd\",\"reference_id\":\"YZA01\",\"organization_reference_id\":\"YZA01\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"7708\",\"primary_location\":{\"id\":\"ZA-CAP-MAINR-01\",\"wid\":\"d400e09d53be101d4cd7f4ed03e60000\",\"descriptor\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kimberleyj.astwoodwainwright@concentrix.com\"},\"first_name\":\"Astwood-Wainwright, Kimberley\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101620341\",\"wid\":\"c014c300ed7701953e9f7564cc036b82\",\"descriptor\":\"Kimberley Astwood-Wainwright (101620341)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0601\",\"descriptor\":\"Director, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381596\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Operational-Director_R1751734\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Operational-Director_R1751734\/apply\",\"job_requisition_id\":\"R1751734\"}],\"organizations\":[{\"wid\":\"97ce316084a21014d7d0cfed19020000\",\"descriptor\":\"Concentrix CVG South Africa (Pty) Ltd\",\"reference_id\":\"YZA01\",\"custom_reference_id\":null,\"company_reference_id\":\"YZA01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kimberleyj.astwoodwainwright@concentrix.com\"},\"first_name\":\"Kimberley Astwood-Wainwright (101620341)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1751734\",\"wid\":\"6848aaf9dc52102f6adec26e447a0000\",\"descriptor\":\"Operational Director\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"836\",\"campaign_id\":\"23196\",\"campaign_title\":\"People Solutions Generalist I R1750790\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner I_Lisbon\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/li><li>Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation<\/li><li>Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary<\/li><li>Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization&#39;s overall strategies<\/li><li>Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions<\/li><li>Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/li><li>Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings<\/li><li>Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/li><li>Review Human Resources trends in the market and assist with execution of changes and improvements<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><li>May help facilitate candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>2 - 4 Years of Experience<\/li><li>University Degree Preferred<\/li><li>Experience with Workday preferred<\/li><li>Working knowledge of labor relations<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient Microsoft Office skills<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/li><li>Strong attention to detail<\/li><\/ul><p><\/p><p><span><b>Eligibility Criteria for internal applicants<\/b><\/span><\/p><ul><li><span>Current job tenure: at least\u00a012<b> months<\/b> in\u00a0Concentrix<\/span><\/li><li><span>Exemplary record: no sanctions in the last\u00a0<b>12 months<\/b> AND less than\u00a0<b>5%<\/b> unjustified absenteeism in the last\u00a0<b>6 months<\/b><\/span><\/li><li><span>Achievement of objectives: more than\u00a0<b>80%<\/b> of project performance objectives met during the last\u00a0<b>3 months<\/b><\/span><\/li><li><span>Language(s): <b>PT (C2)\/ EN (B2)<\/b><\/span><\/li><li><span>Work arrangement:\u00a0<b>Hybrid<\/b><\/span><\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from our modern office from Iasi<\/strong>&nbsp;in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>German<\/strong><\/li>\\n<li>Advanced <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-387\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T19:03:43.563+03:00\",\"created_at\":\"2026-07-31T17:19:03.491+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"837\",\"campaign_id\":\"23176\",\"campaign_title\":\"Analyst, General Business (TCF) R1751694\",\"campaign_type\":\"job_application\",\"job_title\":\"Financial Crime Analyst\",\"street\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"address\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"city\":\"Sydney\",\"state\":\"New South Wales\",\"postal_code\":\"2000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p><b>Financial Crime Analyst \u2013 Hybrid Working \u2013 based in Sydney CBD, 6 month Fixed Term Contract (with potential extension to 12 months) <\/b><\/p><p><\/p><p>Are you looking to build upon your career in Financial Crime? \u00a0Where your investigative mindset, finance industry experience, sharp attention to detail and commitment to doing the right thing can genuinely protect people?<\/p><p><\/p><p>Concentrix is looking for motivated <b>professionals with at least 12 months experience <\/b>in Financial Crime, AML, Fraud, Investigations, Risk or Compliance to join our growing Sydney team. If you&#39;re naturally curious, enjoy investigating complex matters and have a keen eye for detail, this is an opportunity to further develop your skills in a collaborative, fast-paced and highly regulated environment.\u00a0\u00a0 Supporting financial crime operations for a globally recognised, digitally led financial institution. You&#39;ll work in a fast paced, highly regulated environment, playing a key role in shielding customers, businesses and communities from financial crime.<\/p><p><\/p><p><b>How it works:<\/b> You&#39;ll spend your first few weeks full-time in our Sydney CBD office completing onboarding and training. Once you&#39;ve settled in, you&#39;ll move to a hybrid rhythm, three days in the office, two from home.<\/p><p><\/p><p>This is a 6 month fixed term contract with the potential to extend to 12 months.<\/p><p><\/p><p><b>Why Concentrix?<\/b><\/p><p>We invest in our people, not just in the induction, but for the long run. 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Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers, while also supporting <strong>account-related<\/strong> and <strong>back-office processes<\/strong>.<\/p>\\n<p>This role is ideal for someone who is <strong>customer-focused<\/strong>, <strong>detail-oriented<\/strong>, and motivated to learn. <strong>Previous experience is not required<\/strong>, as we provide <strong>full paid training<\/strong>. You will work from our <strong>modern office in Ia\u0219i<\/strong>, in a <strong>professional, dynamic, and people-focused environment<\/strong>.<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><strong>\u2705 What We Are Looking For<\/strong><\/p>\\n<p><strong>Language Skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>English communication skills<\/strong>, both written and verbal<\/li>\\n<li><strong>Understanding of Irish<\/strong> is vital in order to support communication with client&nbsp;<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Core Competencies<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong attention to detail<\/li>\\n<li>Good analytical and decision-making skills<\/li>\\n<li>Goal-oriented and self-motivated mindset<\/li>\\n<li>Problem-solving skills<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Nice to Have<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>The ability to speak and support communication in Irish is highly valued, but not a must<\/li>\\n<li>Experience in banking operations, back office, or administrative roles<\/li>\\n<li>Studies in business, finance, economics, or a related field<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"RO-386\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T02:59:08.036+03:00\",\"created_at\":\"2026-07-31T11:40:05.130+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"386\",\"campaign_id\":\"385\",\"campaign_title\":\"Raisin Customer Care\/ Polish \/ WFH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent with Polish & English- WFH\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":\"Remote\",\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<p>Looking to start or grow your career in the <strong>FinTech industry<\/strong> with a client focused on innovation, customer experience, and operational excellence? Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from the comfort of your home<\/strong> in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>Polish<\/strong><\/li>\\n<li>Advanced <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-385\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T11:28:33.714+03:00\",\"created_at\":\"2026-07-31T11:27:18.350+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"387\",\"campaign_id\":\"384\",\"campaign_title\":\"Raisin Customer Care\/ Dutch \/ WFH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent with Dutch & English- WFH\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":\"Remote\",\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<p>Looking to start or grow your career in the <strong>FinTech industry<\/strong> with a client focused on innovation, customer experience, and operational excellence? Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from the comfort of your home<\/strong> in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>Dutch<\/strong><\/li>\\n<li>Advanced <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-384\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T11:37:21.056+03:00\",\"created_at\":\"2026-07-31T11:17:14.253+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODQ?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"388\",\"campaign_id\":\"377\",\"campaign_title\":\"Raisin Customer Care\/ German \/ WFH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent with German & English- WFH\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":\"Remote\",\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<p>Looking to start or grow your career in the <strong>FinTech industry<\/strong> with a client focused on innovation, customer experience, and operational excellence? Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from the comfort of your home<\/strong> in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>German<\/strong><\/li>\\n<li>Advanced <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-377\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T11:17:19.420+03:00\",\"created_at\":\"2026-07-31T10:51:44.243+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"1543\",\"campaign_id\":\"917\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1751725\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol y Vasco - Presencial - IS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><p><span>\u00a0<\/span><b><span>Experimenta una carrera que redefine reglas del juego<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><span><span>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si buscas crecer, como<\/span><\/span><b><span><span>\u00a0<\/span>Asesor de Servicio al Cliente en Barcelona (presencial)<\/span><\/b><span><span>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Crecimiento profesional y desarrollo personal<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo.<\/span><\/span><span><span><span>\u00a0<\/span>Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que har\u00e1s en este puesto<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Como<span>\u00a0<\/span><\/span><\/span><b><span>Asesor de Servicio al Cliente<\/span><\/b><span><span><span>\u00a0<\/span>en nuestro equipo, deber\u00e1s:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Atender llamadas del cliente (farmac\u00e9uticos)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Brindar una excelente calidad en su atenci\u00f3n al cliente.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Tus competencias<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Formaremos un buen equipo si t\u00fa:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Cuentas con u<\/span><span>n nivel biling\u00fce de Espanol y Vasco<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Eres<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>p<\/span><span>ersona<span>\u00a0<\/span><\/span><span>din\u00e1mica<\/span><span><span>\u00a0<\/span>y responsable<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>b<\/span><span>uenas<\/span><span><span>\u00a0<\/span>dotes<span>\u00a0<\/span><\/span><span>comunicativas<\/span><span><span>\u00a0<\/span>y organizativas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres<span>\u00a0<\/span><\/span><span>p<\/span><span>untual<\/span><span>,<span>\u00a0<\/span><\/span><span>a<\/span><span>gil<\/span><span><span>\u00a0<\/span>y con<span>\u00a0<\/span><\/span><span>ganas<\/span><span><span>\u00a0<\/span>de trabajar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Puedes<\/span><span><span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>equipo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>C<\/span><span>uentas con<span>\u00a0<\/span><\/span><span>c<\/span><span>onocimientos<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>ofim\u00e1tica<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>usuario<\/span><span><span>\u00a0<\/span>m\u00ednimo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Sera un plus<span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>SAP<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>el sector<span>\u00a0<\/span><\/span><span>farmac\u00e9utico<\/span><span><span>\u00a0<\/span>o<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span><\/span><span>sanitario<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que ofrecemos<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0 de<\/span><span><span>\u00a0<\/span>39h con horario Lunes - Viernes: 14-22h<\/span><\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a0<\/span><\/span><\/span> <span>18.052,54 <\/span><span><span>euros brutos al a\u00f1o &#43; hasta 720 <\/span><span>euros brutos en bonus al a\u00f1o<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Experimenta tu mejor versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>alrededor del mundo consideran a<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>su \u00abempleador preferido\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>candidatos<\/span><span>, y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>pr\u00e1cticas<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span><\/span><span>empresariales<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>tener<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>cuenta<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>, la<span>\u00a0<\/span><\/span><span>edad<\/span><span>, la<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>, el<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>, la<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o parental o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>clasificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>nacional<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><b><u><span>R1751725 <\/span><\/u><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1751725\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1504.38\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T18:04:48.012+02:00\",\"created_at\":\"2026-07-31T10:04:49.955+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Basque\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, 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Mercado Espa\u00f1ol y Vasco - Presencial - IS02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"839\",\"campaign_id\":\"23157\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1751540\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full stack Developer (NoSQl and Solr exp)\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role: Java Full stack Developer (NoSQl and Solr exp)<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p>We\u2019re looking for a Java Full Stack Developer who brings strong backend engineering depth along with modern front-end development experience to build scalable, enterprise-grade digital solutions. In this role, you will develop and maintain applications using Java 8, Spring Boot, REST APIs, Angular, Kafka, and distributed data technologies such as Cassandra or MongoDB, while helping design performant integrations, search capabilities, and data processing workflows across complex ecosystems.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Develop, enhance, and maintain enterprise applications using\u00a0<b>Java 8,\u00a0Spring Boot, and\u00a0RESTful APIs<\/b><\/li><li>Design, build, and support full stack solutions with strong backend services and responsive front-end interfaces using\u00a0<b>Angular 8<\/b> or above<\/li><li>Collaborate with\u00a0UI\/UX designers, product teams, and fellow engineers to deliver intuitive, user-centered application experiences<\/li><li>Build and integrate scalable messaging and event-driven solutions using\u00a0Kafka,\u00a0JMS, and related integration frameworks<\/li><li>Work with\u00a0<b>NoSQL databases\u00a0such as\u00a0Cassandra\u00a0or\u00a0MongoDB\u00a0<\/b>to model, store, and retrieve large-scale data efficiently<\/li><li>Design and optimize queries for\u00a0Oracle,\u00a0SQL, and\u00a0NoSQL\u00a0data stores based on application and performance requirements<\/li><li>Implement and support enterprise search solutions using\u00a0<b>Solr\u00a0and\/or\u00a0OpenSearch<\/b><\/li><li>Contribute to large-scale data engineering and processing use cases leveraging\u00a0Apache Spark<\/li><li>Create reusable, secure, and high-performing APIs and services for internal and external system integrations<\/li><li>Troubleshoot application, integration, and performance issues across distributed systems and environments<\/li><li>Participate in code reviews, technical design discussions, and continuous improvement initiatives to elevate engineering quality<\/li><li>Support best practices in software development, including clean code, testing, documentation, and version control<\/li><li>Partner with cross-functional stakeholders to translate business needs into scalable technical solutions<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in\u00a0Computer Science,\u00a0Information Technology, or a related field, or equivalent practical experience<\/li><li>Proven experience as a\u00a0Java Full Stack Developer\u00a0in enterprise application environments<\/li><li>Strong hands-on experience with\u00a0Java 8,\u00a0Spring Boot, and\u00a0REST API\u00a0development<\/li><li>Experience building front-end applications using\u00a0Angular 8 or above<\/li><li>Solid experience with messaging and integration technologies such as\u00a0Kafka,\u00a0JMS, and related event-driven patterns<\/li><li>Hands-on experience with\u00a0<b>Cassandra\u00a0or\u00a0MongoDB\u00a0or other\u00a0NoSQL\u00a0databases<\/b><\/li><li>Experience working with\u00a0<b>Solr\u00a0and\/or\u00a0OpenSearch<\/b>\u00a0for indexing, search, and retrieval use cases<\/li><li>Working knowledge of\u00a0Apache Spark\u00a0for distributed data processing and analytics workflows<\/li><li>Experience designing and optimizing queries for\u00a0Oracle,\u00a0SQL, and\u00a0NoSQL\u00a0databases<\/li><li>Strong understanding of microservices, distributed systems, and enterprise integration patterns<\/li><li>Familiarity with application performance tuning, debugging, and troubleshooting in production-grade systems<\/li><li>Strong collaboration and communication skills with the ability to work effectively across technical and non-technical teams<\/li><li>Experience with Agile delivery methods and modern software development lifecycle practices preferred<\/li><li>Exposure to CI\/CD pipelines, version control systems, and automated testing practices is a plus<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $101,500 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1751540\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T08:04:05.268+08:00\",\"created_at\":\"2026-07-31T02:04:35.358+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381559\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\/apply\",\"job_requisition_id\":\"R1751540\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>SR. 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(101911912)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---Bld-14-IT-SEZ-Unit-1-17th-C--D-and-Gd-Flr-D\/Sr-Representative-Talent-Acquisition_R1750185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---Bld-14-IT-SEZ-Unit-1-17th-C--D-and-Gd-Flr-D\/Sr-Representative-Talent-Acquisition_R1750185\/apply\",\"job_requisition_id\":\"R1750185\"}],\"organizations\":[{\"wid\":\"2a613e26586a1021c41a975f5b960000\",\"descriptor\":\"Support\",\"reference_id\":\"Support_20250204_IND\",\"custom_reference_id\":\"Support_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01248478e19f1d114246\",\"descriptor\":\"TTBU\",\"reference_id\":\"TTBU\",\"custom_reference_id\":\"TTBU\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rekha.singh@concentrix.com\"},\"first_name\":\"Rekha S (034478)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1750185\",\"wid\":\"5f054e38b402101faaf9e19856540000\",\"descriptor\":\"Sr. Representative Talent Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1701\",\"campaign_id\":\"1381\",\"campaign_title\":\"EasyJet Legal \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Resolution Advisor(French-speaking) - Airline Company\u00a0\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Resolution Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Resolution Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1381\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T16:45:03.694+01:00\",\"created_at\":\"2026-07-30T16:42:12.000+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"389\",\"campaign_id\":\"375\",\"campaign_title\":\"JoyBuy \/ English \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with English \u2013 Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you native or at least fluent in English? Do you possess excellent etiquette both writen and spoken and you are an active listener? If so, then join a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Our new opportunity as a Customer Support Representative with English<strong>&nbsp;<\/strong>is made for you!<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Role details <\/strong><\/p>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What you will do <\/strong><\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Serve as the main contact for English\u2011speaking customers, addressing questions and solving issues across various channels.<\/li>\\n<li>Maintain precise records of customer interactions and transactions using our ticket handling system.<\/li>\\n<li>Take ownership of customer complaints, escalate when necessary, and ensure timely and satisfactory resolution.<\/li>\\n<li>Identify and assess customer needs to achieve a high level of satisfaction.<\/li>\\n<li>Follow communication scripts and procedures while adapting to individual situations as needed.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Education &amp; Experience<\/strong><\/p>\\n<p><br \/>&bull; Bachelor's degree or equivalent practical experience.<br \/>&bull; At least 1 year of experience in a customer service or related role ( OR recent graduates with excellent communication skills are also encouraged to apply).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Language Skills<\/strong>&nbsp;<\/p>\\n<p><br \/>&bull; English: Native speaker or proficiency at C1 level, with impeccable grammar and pronunciation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Core Competencies &amp; Skills<\/strong><\/p>\\n<p><br \/>&bull; Excellent phone etiquette and active listening skills.<br \/>&bull; Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to quickly learn new helpdesk software and ticket handling systems.<br \/>&bull; Strong customer orientation and a service\u2011minded attitude.<br \/>&bull; Ability to adapt and respond effectively to different types of customers and situations.<br \/>&bull; Excellent multitasking, prioritization, and time\u2011management skills.<br \/>&bull; Attention to detail, responsibility, and a strong team spirit.<br \/>&bull; Ability to remain calm and professional under pressure<\/p>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\\n<\/ul>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"RO-375\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T02:59:04.200+03:00\",\"created_at\":\"2026-07-30T15:37:52.454+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\"},{\"id\":\"1702\",\"campaign_id\":\"1380\",\"campaign_title\":\"SumUp \/ French \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (French-speaking) - POS System Solutions - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Support Agent in Porto, Portugal (Remote) <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> French (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1380\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:38:44.302+01:00\",\"created_at\":\"2026-07-30T15:36:29.433+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1703\",\"campaign_id\":\"1379\",\"campaign_title\":\" Msccruises \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (English-speaking) - Cruise Line \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative and Sales in Porto, Portugal (On SIte), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both spoken and written<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1379\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-02T00:59:04.086+01:00\",\"created_at\":\"2026-07-30T15:06:58.340+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1704\",\"campaign_id\":\"1378\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Servizio clienti e vendite (lingua italiana) - Compagnia di crociere \u2013 Remoto\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto all'assistenza clienti e alle vendite in Portogallo (lavoro da remoto)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto all'assistenza clienti e alle vendite, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire un servizio clienti eccellente durante tutto il percorso del cliente, dalla prenotazione fino al follow-up post-crociera<\/li>\\n<li>Assistere clienti e agenzie di viaggio nelle prenotazioni, modifiche, cancellazioni e richieste speciali<\/li>\\n<li>Fornire informazioni dettagliate su destinazioni, itinerari, navi, servizi a bordo, escursioni e requisiti di viaggio<\/li>\\n<li>Sviluppare le vendite promuovendo pacchetti crociera, itinerari ed esperienze a bordo a clienti nuovi ed esistenti<\/li>\\n<li>Identificare le esigenze dei clienti e proporre soluzioni personalizzate, upgrade e servizi aggiuntivi (escursioni, pacchetti bevande, cabine, ecc.)<\/li>\\n<li>Costruire e mantenere relazioni solide con clienti e agenzie di viaggio per favorire la fidelizzazione<\/li>\\n<li>Presentare promozioni, offerte speciali e programmi fedelt&agrave; per massimizzare le opportunit&agrave; di vendita<\/li>\\n<li>Gestire le richieste e problematiche dei clienti con un approccio proattivo e orientato alla soluzione, garantendo un&rsquo;esperienza fluida e piacevole<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato, e una buona conoscenza dell&rsquo;inglese<\/li>\\n<li>Hai esperienza nel servizio clienti e\/o nelle vendite, preferibilmente nei settori hospitality, viaggi o turismo (l&rsquo;esperienza nel settore crociere &egrave; un plus)<\/li>\\n<li>Sei a tuo agio nell&rsquo;utilizzo di diversi sistemi e hai buone competenze informatiche<\/li>\\n<li>Dimostri grande attenzione ai dettagli e un forte orientamento alla risoluzione dei problemi<\/li>\\n<li>Hai ottime capacit&agrave; comunicative e un approccio orientato al cliente<\/li>\\n<li>Sei in grado di gestire pi&ugrave; attivit&agrave; contemporaneamente in un ambiente dinamico e veloce<\/li>\\n<li>Sei flessibile sugli orari, inclusi weekend e festivi se necess&aacute;rio<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Lavoro da remoto in Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-1378\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:06:12.472+01:00\",\"created_at\":\"2026-07-30T15:05:08.947+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1705\",\"campaign_id\":\"1374\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Italian-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Italian (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1374\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:02:58.242+01:00\",\"created_at\":\"2026-07-30T15:01:45.759+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1706\",\"campaign_id\":\"1373\",\"campaign_title\":\" Msccruises \/ German \/ WAH \/ Porto \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice und Vertrieb  \u2013 Kreuzfahrtgesellschaft \u2013 Homeoffice\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die den Unterschied macht \",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's&nbsp;Best&nbsp;Workplaces\\\", \\\"Best Companies&nbsp;for&nbsp;Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;m&ouml;chten&nbsp;und Inspiration&nbsp;suchen,&nbsp;tragen&nbsp;Sie in der Position&nbsp;<strong>Customer&nbsp;Representative&nbsp;und&nbsp;Vertrieb&nbsp;in Portugal (Homeoffice)<\/strong>&nbsp;dazu&nbsp;bei,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;operativen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Dar&uuml;ber&nbsp;hinaus&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;erf&uuml;llt&nbsp;werden&nbsp;&ndash;&nbsp;insbesondere&nbsp;im&nbsp;Hinblick&nbsp;auf&nbsp;hohe&nbsp;Qualit&auml;ts\u2011&nbsp;und&nbsp;Effizienzziele&nbsp;sowie&nbsp;die&nbsp;kontinuierliche&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p>Zudem&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;eine&nbsp;aktive&nbsp;Rolle&nbsp;bei&nbsp;der&nbsp;Einhaltung&nbsp;der&nbsp;Kundenvorgaben,&nbsp;f&ouml;rdern&nbsp;Serviceverbesserungen&nbsp;und&nbsp;wirken&nbsp;aktiv&nbsp;an&nbsp;deren&nbsp;Umsetzung&nbsp;f&uuml;r alle&nbsp;Nutzerinnen&nbsp;und&nbsp;Nutzer&nbsp;mit&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei&nbsp;Concentrix&nbsp;gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<ul>\\n<li>Verkauf&nbsp;von&nbsp;Kreuzfahrtpaketen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Cross\u2011Selling und Upselling von&nbsp;Kreuzfahrtpaketen&nbsp;sowie&nbsp;zugeh&ouml;rigen&nbsp;Zusatzprodukten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbetreuung&nbsp;nach&nbsp;der&nbsp;Buchung&nbsp;sowie&nbsp;Unterst&uuml;tzung&nbsp;beim&nbsp;Buchungsmanagement&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;von&nbsp;Reiseb&uuml;ros&nbsp;bei&nbsp;Buchungen&nbsp;und der Verwaltung von&nbsp;Buchungen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;bei&nbsp;einer&nbsp;Vielzahl&nbsp;von&nbsp;Anfragen, z.\u202fB.&nbsp;zu&nbsp;Reisezielen,&nbsp;Schiffen,&nbsp;erforderlichen&nbsp;Dokumenten,&nbsp;Preisen&nbsp;usw.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix&nbsp;ist&nbsp;f&uuml;r Sie&nbsp;eine&nbsp;ausgezeichnete&nbsp;Wahl,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>&Uuml;ber&nbsp;flie&szlig;ende&nbsp;Deutschkenntnisse&nbsp;in Wort und Schrift (Niveau&nbsp;C1)&nbsp;verf&uuml;gen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Englischkenntnisse&nbsp;(Niveau&nbsp;B2)&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nachgewiesene&nbsp;Computerkenntnisse&nbsp;haben&nbsp;und&nbsp;eine&nbsp;sorgf&auml;ltige,&nbsp;zuverl&auml;ssige&nbsp;Arbeitsweise&nbsp;zeigen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Eine&nbsp;hohe&nbsp;Detailgenauigkeit&nbsp;sowie&nbsp;eine&nbsp;ausgepr&auml;gte&nbsp;Probleml&ouml;sungsorientierung&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>In der Lage&nbsp;sind,&nbsp;schriftlich&nbsp;wie&nbsp;m&uuml;ndlich&nbsp;effektiv&nbsp;zu&nbsp;kommunizieren&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgezeichnete&nbsp;F&auml;higkeiten&nbsp;im&nbsp;Multitasking&nbsp;besitzen, die f&uuml;r&nbsp;diese&nbsp;Position&nbsp;unerl&auml;sslich&nbsp;sind&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Vollzeitstelle mit unbefristetem Vertrag (verhandelbar je nach Erfahrung und Kundenbedarf)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit&nbsp;Concentrix&nbsp;als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1373\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:01:03.646+01:00\",\"created_at\":\"2026-07-30T14:59:25.597+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1707\",\"campaign_id\":\"1372\",\"campaign_title\":\" Msccruises \/ German \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (German-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1372\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T14:54:55.715+01:00\",\"created_at\":\"2026-07-30T14:53:05.810+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"843\",\"campaign_id\":\"23108\",\"campaign_title\":\"Supervisor, Training &amp; Quality R1751249\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor (w\/m\/d) Qualit\u00e4t und Training\",\"street\":\"DEU Duisburg\",\"address\":\"DEU Duisburg\",\"city\":\"Duisburg\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><b>Power your game-changing career<\/b><\/p><p>Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p>In dieser Position als <b>Supervisor (m\/w\/d) f\u00fcr Training und Qualit\u00e4t<\/b> bist du verantwortlich f\u00fcr unsere Mitarbeitenden aus Deutschland und Polen, die im Team f\u00fcr einen namhaften Tabakhersteller t\u00e4tig sind.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit (40 Stunden pro Woche) | Arbeitsort: Duisburg | Montag - Freitag \/ Gleitzeit | Deutsch C1, Englisch C1 | unbefristet<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt!<\/b> Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als Supervisor (w\/m\/d) in unserem Team wirst du:<\/p><ul><li><p>Die <b>fachliche und disziplinarische F\u00fchrung<\/b> eines internationalen Teams aus Quality Analysten und Trainern in Deutschland und Polen \u00fcbernehmen.<\/p><\/li><li><p>F\u00fcr die <b>Weiterentwicklung und Umsetzung<\/b> <b>von Quality Frameworks, Auditprogrammen und Qualit\u00e4tsstandards<\/b> verantwortlich sein.<\/p><\/li><li><p><b>Qualit\u00e4tsrisiken und Performance-L\u00fccken<\/b> durch datenbasierte Analysen identifizieren und durch die gezielte Steuerung von Kalibrierungsprozessen <b>beheben<\/b>.<\/p><\/li><li><p>Stetig an der <b>Entwicklung, Implementierung<\/b> <b>und<\/b> kontinuierlichen <b>Optimierung von Trainingsprogrammen<\/b> arbeiten.<\/p><\/li><li><p>Als wichtiger Stakeholder <b>f\u00fcr die Zusammenarbeit<\/b> mit nationalen und globalen Auftraggebern sowie internen F\u00fchrungskr\u00e4ften <b>einstehen<\/b>.<\/p><\/li><li><p>An der <b>Vorbereitung und Pr\u00e4sentation von Executive Reportings<\/b>, Monthly Business Reviews (MBR) und Quarterly Business Reviews (QBR) mitwirken.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>\u00dcber mehrj\u00e4hrige <b>Berufserfahrung im Bereich Quality, Training, Operations<\/b> oder Customer Experience Management verf\u00fcgst.<\/p><\/li><li><p>Erfahrungen in der <b>Steuerung von Qualit\u00e4tsprogrammen, Auditprozessen und Trainingsma\u00dfnahmen<\/b> nachweisen kannst.<\/p><\/li><li><p>Verhandlungssichere <b>Deutsch - und Englischkenntnisse<\/b> in Wort und Schrift mitbringst.<\/p><\/li><li><p><b>Sehr gute analytische F\u00e4higkeiten<\/b> sowie Erfahrungen mit Root Cause Analysen und im Performance Management einbringen kannst.<\/p><\/li><li><p>\u00dcber sehr gute Kenntnisse in <b>Microsoft Excel und PowerPoint<\/b> verf\u00fcgst.<\/p><\/li><li><p>Sicheres Auftreten bei <b>Pr\u00e4sentationen und Moderation von Workshops, Governance- und Kalibrierungsmeetings <\/b>hast.<\/p><\/li><li><p><span>Eine monatliche Reisebereitschaft innerhalb Deutschlands mitbringst, insbesondere zu unserem Standort in Duisburg.<\/span><\/p><\/li><\/ul><p><\/p><p>Idealerweise hast du:<\/p><ul><li><p>Bereits erste oder mehrj\u00e4hrige <b>F\u00fchrungserfahrung<\/b> im Contact Center-, Service- oder BPO-Umfeld.<\/p><\/li><li><p><b>Erfahrung im Umgang mit Auftraggebern und Stakeholdern<\/b> auf unterschiedlichen Management-Ebenen.<\/p><\/li><\/ul><p><\/p><p><b><span>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/b><span>\u00a0Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung.<\/span><\/p><p><\/p><p><b>Unsere Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/p><\/li><li><p>Deine verantwortungsvolle F\u00fchrungsposition kannst du mit gro\u00dfem Gestaltungsspielraum selbst gestalten und dank flexibler Arbeitszeit gezielt einsetzen.<\/p><\/li><li><p>Du bekommst ein\u00a0<b>monatliches Festgehalt<\/b>, welches durch eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>\u00a0auf Basis der Gesch\u00e4ftsziele erg\u00e4nzt wird.<\/p><\/li><li><p>Mit <b>bis zu 30 Urlaubstagen<\/b> sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/p><\/li><li><p>Du startest mit einer <b>intensiven Einarbeitung<\/b>.<\/p><\/li><li><p><b>Kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0\u2013 f\u00fcr dein Wachstum<\/p><\/li><li><p>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/p><\/li><li><p>Profitiere von unserem <b>Aktienkaufprogramm f\u00fcr Mitarbeitende<\/b>: investiere in den Erfolg von Concentrix und sei ein Teil unserer Entwicklung.<\/p><\/li><li><p>Eine von uns\u00a0gef\u00f6rderte <b>Mitgliedschaft bei Wellhub<\/b>\u00a0und\u00a0in ausgew\u00e4hlten Fitnessstudios<\/p><\/li><li><p>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Concentrix stellt dir deshalb eine <b>verg\u00fcnstigte Monatsfahrkarte\/ein verg\u00fcnstigtes Jobticket<\/b> zur Verf\u00fcgung.<\/p><\/li><li><p>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/p><\/li><li><p>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. <b>Bewirb dich noch heute <\/b> <span>\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><\/p><p><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i><\/p><p><\/p><p><i>Du m\u00f6chtest dich ebenfalls f\u00fcr ein Herzensthema einsetzen? <\/i><i>In unseren Game-Changer Resource Groups kannst du Diversity aktiv mitgestalten: Network of Women, Black Professionals Network, PRIDE (LGBTQ&#43;), Ability (Persons with Disabilities), Dynamic (People with Neurodiversity), Women in Tech, #OneEarthConcentrix, Hola (Hispanic Latino Network) oder im Military Veteran Network.<\/i><\/p><p><\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p>#AGENTCNX<br \/>#EMEACNX<\/p>\",\"ats_external_id\":\"R1751249\",\"location\":\"Duisburg, North Rhine-Westphalia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T14:04:48.458+08:00\",\"created_at\":\"2026-07-30T12:06:22.668+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzEwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Supervisor--w-m-d--Qualitt-und-Training_R1751249-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Duisburg\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-DUI-NEUDO-Y0\",\"wid\":\"82d2bdbc827c107d6abf4c1a70c81525\",\"descriptor\":\"DEU Duisburg\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"102575849\",\"wid\":\"da7d7d2449a2101032507c95be3a0001\",\"descriptor\":\"Carolin Rose (102575849)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1686\",\"descriptor\":\"Supervisor, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381484\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Supervisor--w-m-d--Qualitt-und-Training_R1751249-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Supervisor--w-m-d--Qualitt-und-Training_R1751249-1\/apply\",\"job_requisition_id\":\"R1751249\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.duevelsdorf@concentrix.com\"},\"first_name\":\"Andrea D\u00fcvelsdorf (101307134)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1751249\",\"wid\":\"cbd3458199cb101f920f5b4324dc0000\",\"descriptor\":\"Supervisor (w\/m\/d) Qualit\u00e4t und Training\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"844\",\"campaign_id\":\"23101\",\"campaign_title\":\"Sr. Quality Evaluator R1746949\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Evaluator\",\"street\":\"COL Bogota - 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This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1746949\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-07-30T06:04:35.410+08:00\",\"created_at\":\"2026-07-30T02:04:24.536+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzEwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Quality-Evaluator_R1746949\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - 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Didi - WHONELINK037\",\"reference_id\":\"WHONELINK037\",\"custom_reference_id\":\"WHONELINK037\",\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101ef4fe30091bf10000\",\"descriptor\":\"W0ZNOZ P_Didi Co\",\"reference_id\":\"W0ZNOZ\",\"custom_reference_id\":\"W0ZNOZ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sergio.escandon@concentrix.com\"},\"first_name\":\"Sergio Escandon Vera (103334700)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1746949\",\"wid\":\"a5521775332a101f7002914349a00000\",\"descriptor\":\"Sr. Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"845\",\"campaign_id\":\"23100\",\"campaign_title\":\"Trainer II R1746950\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1746950\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-07-30T22:04:16.236+08:00\",\"created_at\":\"2026-07-30T02:04:24.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzEwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Trainer-II_R1746950\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381548\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Trainer-II_R1746950\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Trainer-II_R1746950\/apply\",\"job_requisition_id\":\"R1746950\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee752ac5850810000\",\"descriptor\":\"18953 - Didi - WHONELINK037\",\"reference_id\":\"WHONELINK037\",\"custom_reference_id\":\"WHONELINK037\",\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101ef4fe30091bf10000\",\"descriptor\":\"W0ZNOZ P_Didi Co\",\"reference_id\":\"W0ZNOZ\",\"custom_reference_id\":\"W0ZNOZ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sergio.escandon@concentrix.com\"},\"first_name\":\"Sergio Escandon Vera (103334700)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1746950\",\"wid\":\"8e7ad798a3f2101f6f5c061dd4bb0000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"846\",\"campaign_id\":\"23099\",\"campaign_title\":\"Team Leader, Operations R1746940\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Qui sommes-nous ?\u00a0<\/b><\/p><p>Concentrix\u00a0est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.\u00a0<\/p><p><b>Votre mission en tant que superviseur : <\/b><\/p><p>Vous aurez entre vos mains l&#39;opportunit\u00e9 d&#39;exercer un r\u00f4le palpitant :<\/p><ul><li>Assurer le pilotage quotidien de l\u2019\u00e9quipe<\/li><li>Accompagner r\u00e9guli\u00e8rement les collaborateurs dans leur performance afin de garantir l\u2019atteinte des objectifs<\/li><li>Identifier les \u00e9carts de performance, mettre en place des plans d\u2019action adapt\u00e9s et suivre leur mise en \u0153uvre<\/li><li>Garantir la qualit\u00e9 de service et l\u2019atteinte des KPI<\/li><li>Apporter un support op\u00e9rationnel sur les appels clients escalad\u00e9s lorsque n\u00e9cessaire<\/li><li>Animer les r\u00e9unions d\u2019\u00e9quipe pour partager les informations cl\u00e9s, favoriser les \u00e9changes et organiser les activit\u00e9s de l\u2019\u00e9quipe<\/li><li>Incarner et promouvoir les valeurs de l\u2019entreprise au quotidien<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons\u00a0<\/b><\/p><p>Chez\u00a0Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :\u00a0<\/p><p>R\u00e9mun\u00e9ration et avantages :\u00a0<\/p><ul><li>Un contrat\u00a0CDI\u00a0de 40 heures par semaine<\/li><li>Un salaire attractif<\/li><li>Une\u00a0prime\u00a0variable selon vos r\u00e9sultats\u00a0<\/li><li>Une prime de langue<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration\u00a0<\/li><li>Un acc\u00e8s \u00e0 la cantine et au transport du personnel\u00a0<\/li><\/ul><p>Conditions de travail optimales :\u00a0<\/p><ul><li>Une formation continue\u00a0pour le d\u00e9veloppement de\u00a0vos\u00a0comp\u00e9tences.\u00a0<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.\u00a0<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.\u00a0<\/li><\/ul><p>Le profil recherch\u00e9\u00a0<\/p><p><\/p><p>Pour briller dans ce r\u00f4le, nous recherchons des talents qui r\u00e9pondent aux crit\u00e8res suivants :<\/p><ul><li>Une parfaite ma\u00eetrise de l\u2019anglais et du fran\u00e7ais<\/li><li>Une exp\u00e9rience solide d&#39;au moins 1 an dans un poste similaire<\/li><li>Une aptitude naturelle au leadership et \u00e0 la gestion d&#39;\u00e9quipe<\/li><li>Profil fortement motiv\u00e9, avec de solides capacit\u00e9s \u00e0 accompagner et \u00e0 d\u00e9velopper les membres de l\u2019\u00e9quipe afin d\u2019atteindre les objectifs de performance<\/li><li>Capacit\u00e9 \u00e0 travailler sous pression tout en assurant le suivi des t\u00e2ches jusqu\u2019\u00e0 leur finalisation<\/li><li>Excellentes comp\u00e9tences en communication, \u00e0 l\u2019oral comme \u00e0 l\u2019\u00e9crit<\/li><li>Capacit\u00e9 \u00e0 encadrer une \u00e9quipe dans un environnement multit\u00e2che, \u00e0 prioriser les activit\u00e9s et \u00e0 respecter les d\u00e9lais de livraison<\/li><li>Aptitude \u00e0 former, accompagner et orienter une \u00e9quipe de collaborateurs<\/li><li>Flexibilit\u00e9 et disponibilit\u00e9 pour travailler selon des horaires variables<\/li><\/ul><p><\/p><p>Si vous \u00eates pr\u00eat \u00e0 relever ce d\u00e9fi captivant et \u00e0 propulser votre carri\u00e8re vers de nouveaux sommets, rejoignez-nous d\u00e8s aujourd&#39;hui !<\/p>\",\"ats_external_id\":\"R1751045\",\"location\":\"Antananarivo, Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T00:05:26.298+08:00\",\"created_at\":\"2026-07-30T00:04:23.239+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzA4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Superviseur--H-F----Bilingue---Franais-Anglais_R1751045\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-TITAN-01\",\"wid\":\"d400e09d53be101d47a03da815d20000\",\"descriptor\":\"MDG Antananarivo - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Lead .NET Blazor Software Engineer (.NET 10)<\/b><\/p><p><b>Location: Remote in USA<\/b><\/p><p><br \/>We\u2019re seeking a Lead .NET Blazor Software Engineer to help shape and deliver a modern iOS mobile experience built on a large-scale enterprise healthcare application. In this role, you will lead the development of a .NET 10 MAUI iOS wrapper app that consumes, reskins, and enhances an existing Blazor web application while integrating native iOS capabilities for a seamless user experience. This is an exciting opportunity for a hands-on technical leader who thrives at the intersection of Blazor, MAUI, iOS, and enterprise-grade delivery.<\/p><h2><\/h2><h2>Responsibilities<\/h2><ul><li>Lead development of a<span>\u00a0<\/span><b>.NET 10 MAUI app for iOS<\/b><span>\u00a0<\/span>that wraps and extends an existing Blazor web application.<\/li><li>Drive the<span>\u00a0<\/span><b>reskinning and enhancement<\/b><span>\u00a0<\/span>of the web experience to create a polished, native iOS look and feel.<\/li><li>Integrate<span>\u00a0<\/span><b>native iOS APIs and plugins<\/b><span>\u00a0<\/span>such as Face ID, secure storage, push notifications, camera, and other platform capabilities.<\/li><li>Provide<span>\u00a0<\/span><b>technical leadership<\/b><span>\u00a0<\/span>by setting engineering standards, reviewing code, and mentoring other engineers.<\/li><li>Own or guide the<span>\u00a0<\/span><b>technical direction<\/b><span>\u00a0<\/span>of the solution, ensuring scalable, maintainable, and high-quality delivery.<\/li><li>Manage the<span>\u00a0<\/span><b>iOS build and release pipeline<\/b>, including signing, TestFlight distribution, and App Store readiness.<\/li><li>Collaborate cross-functionally with stakeholders, product teams, and engineering partners to align technical execution with business goals.<\/li><li>Support delivery in a<span>\u00a0<\/span><b>healthcare-focused environment<\/b>, with attention to quality, security, and user experience.<\/li><\/ul><h2><\/h2><h2>Qualifications<\/h2><ul><li>Senior-level experience with<span>\u00a0<\/span><b>Blazor<\/b>, including current hands-on expertise with<span>\u00a0<\/span><b>.NET 10<\/b>.<\/li><li>Hands-on experience with<span>\u00a0<\/span><b>.NET MAUI<\/b>, specifically focused on<span>\u00a0<\/span><b>iOS development<\/b>.<\/li><li>Experience integrating<span>\u00a0<\/span><b>native iOS APIs\/plugins into MAUI<\/b><span>\u00a0<\/span>applications.<\/li><li>Demonstrated experience<span>\u00a0<\/span><b>leading engineering teams<\/b><span>\u00a0<\/span>or owning technical direction for complex software initiatives.<\/li><li>Strong understanding of mobile application architecture, performance, and release management for iOS.<\/li><li>Ability to work effectively in a<span>\u00a0<\/span><b>remote, distributed environment<\/b>.<\/li><\/ul><p><\/p><p><b>Nice to Have<\/b><\/p><ul><li>Experience with<span>\u00a0<\/span><b>Piral (microfrontend)<\/b><span>\u00a0<\/span>architecture.<\/li><li>Android development experience.<\/li><li>Background in<span>\u00a0<\/span><b>healthcare or other regulated industries<\/b>, including familiarity with<span>\u00a0<\/span><b>HIPAA<\/b>-aligned environments.<\/li><li>Experience with<span>\u00a0<\/span><b>App Store publishing<\/b>,<span>\u00a0<\/span><b>Xcode<\/b>,<span>\u00a0<\/span><b>Swift<\/b>, and<span>\u00a0<\/span><b>mobile CI\/CD<\/b><span>\u00a0<\/span>practices.<\/li><li>Strong communication skills in English and the ability to collaborate across time zones.<\/li><\/ul><h2><\/h2><h2>Location<\/h2><ul><li><b>Remote<\/b><\/li><li><b>Onshore:<\/b><span>\u00a0<\/span>US-based and authorized to work in the US.<\/li><li><b>Nearshore:<\/b><span>\u00a0<\/span>LATAM-based with strong English communication skills and at least<span>\u00a0<\/span><b>4 hours of overlap with US time zones<\/b>.<\/li><\/ul><p><\/p><p>The base salary for this position is $<span>106,087 - $165,000<\/span> plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/05\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1751047\",\"location\":\"USA, 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1751087\",\"location\":\"Tirana, Albania\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T01:59:11.266+02:00\",\"created_at\":\"2026-07-29T18:03:56.008+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM\/apply?\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1708\",\"campaign_id\":\"1363\",\"campaign_title\":\"Twitter \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (German-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in German (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1363\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T16:56:42.634+01:00\",\"created_at\":\"2026-07-29T16:55:20.266+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1709\",\"campaign_id\":\"1362\",\"campaign_title\":\"Twitter \/ Arabic \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Arabic-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1362\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T00:59:04.403+01:00\",\"created_at\":\"2026-07-29T16:33:23.339+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1940\",\"campaign_id\":\"1071\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - AGADIR - N\u00e9erlandais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - AGADIR - N\u00e9erlandais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Sluit je aan bij een team dat elk gesprek omzet in een opportuniteit! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<h3>Wie zijn wij?<\/h3>\\n<p>Concentrix is een internationaal bedrijf dat actief is in meer dan 70 landen. Wij blinken uit in het verbeteren van de klantervaring en het optimaliseren van bedrijfsprocessen. We helpen organisaties te transformeren en uitmuntendheid te bereiken binnen een inclusieve, samenwerkingsgerichte en innovatieve omgeving.<\/p>\\n<h3>Jouw missie als Klantenservicemedewerker<\/h3>\\n<p>Als Klantenservicemedewerker speel je een essenti&euml;le rol door:<\/p>\\n<ul>\\n<li>\\n<p><strong>In te spelen op de behoeften van klanten<\/strong>: Het bieden van een hoogwaardige service door vragen te beantwoorden via telefoon, e-mail of chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Problemen op te lossen<\/strong>: Het identificeren en behandelen van verzoeken of klachten om klanttevredenheid te garanderen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Klanten te binden<\/strong>: Het aanbieden van gepersonaliseerde oplossingen om vertrouwen en loyaliteit te versterken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bij te dragen aan continue verbetering<\/strong>: Het delen van klantenfeedback om onze diensten en processen te optimaliseren.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Wat wij jou bieden<\/h3>\\n<p>Bij Concentrix staat de waardering van talent centraal. Dit zijn de unieke voordelen die wij bieden om jouw inzet te erkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Een aantrekkelijke verloning met extra bonussen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Zeer aantrekkelijke taalpremie.<\/p>\\n<\/li>\\n<li>\\n<p>Regelmatigheidspremie vanaf de 12\u1d49 maand en motiverende prestatiebonussen.<\/p>\\n<\/li>\\n<li>\\n<p>Speciale premie voor A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Uitstekende sociale voordelen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Voordelige ziektekostenverzekering en aanvullend pensioen na &eacute;&eacute;n jaar.<\/p>\\n<\/li>\\n<li>\\n<p>Flexibele werktijden met de mogelijkheid tot telewerk na de inwerkperiode.<\/p>\\n<\/li>\\n<li>\\n<p>Gratis toegang tot onze fitnessruimte.<\/p>\\n<\/li>\\n<li>\\n<p>Vervoer geregeld zodat je veilig en zonder logistieke zorgen naar je werk kunt komen.<\/p>\\n<\/li>\\n<li>\\n<p>Continue opleidingen om je vaardigheden te ontwikkelen en nieuwe, functiegerichte kennis op te doen.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Een dynamische werkomgeving<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische activiteiten en geschenken doorheen het jaar om de teamspirit te versterken.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>Het profiel van onze Game-Changers<\/h3>\\n<p>Wij zijn op zoek naar talenten die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Het Nederlands perfect beheersen<\/strong>, zowel schriftelijk als mondeling. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over uitstekende communicatieve vaardigheden, georganiseerd en autonoom zijn en een positieve houding aannemen. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale tools beheersen en van nature nieuwsgierig zijn naar nieuwe technologie&euml;n. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Uitdagingen met enthousiasme aangaan en gepassioneerd zijn door klanttevredenheid. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Ons rekruteringsproces<\/h3>\\n<ul>\\n<li>\\n<p><strong>Online testen (1 uur)<\/strong>: Na ontvangst van je sollicitatie ontvang je een e-mail met een uitnodiging voor een reeks online tests. Deze interactieve evaluaties zijn ontworpen om je taalvaardigheden, technische competenties en persoonlijkheid in de verf te zetten. Een cruciale stap om je potentieel te ontdekken en je te onderscheiden.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Telefonisch gesprek<\/strong>: Een verkennend gesprek met een lid van ons rekruteringsteam om Concentrix te ontdekken en de match met jouw profiel te bevestigen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Persoonlijk gesprek<\/strong>: Een diepgaand gesprek om je vaardigheden te valideren en je ambities af te stemmen op onze cultuur.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Klaar om de uitdaging aan te gaan? Sluit je aan bij het Concentrix-avontuur, waar innovatie en excellentie samenkomen! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-1071\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:16:09.035+02:00\",\"created_at\":\"2026-07-29T16:29:38.514+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcx?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcx\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\"},{\"id\":\"1710\",\"campaign_id\":\"1361\",\"campaign_title\":\"Twitter \/ French \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (French-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in French (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1361\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T00:59:04.388+01:00\",\"created_at\":\"2026-07-29T16:26:47.329+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1528\",\"campaign_id\":\"272\",\"campaign_title\":\"French Language Evergreen\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service in French and English\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1010\",\"region\":\"Albania\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1706483\",\"location\":\"Tirana, Albania\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T09:10:52.161+02:00\",\"created_at\":\"2026-07-29T15:52:36.727+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzI\/apply?\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"854\",\"campaign_id\":\"23004\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1748243\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Analyst (TCF)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Responsabilidades:<\/b><\/p><ul><li>Este puesto se encarga de recopilar y analizar grandes vol\u00famenes de datos para facilitar la visualizaci\u00f3n, la obtenci\u00f3n de informaci\u00f3n estrat\u00e9gica (*insights*) y la toma de decisiones basada en datos dentro del equipo de Informes Ejecutivos Globales.<\/li><li>Participaci\u00f3n en el ciclo de vida completo (*end-to-end*) de paneles e informes:<\/li><li>Interacci\u00f3n con las partes interesadas y los usuarios pertinentes para comprender el flujo de datos y su uso entre aplicaciones.<\/li><li>Apoyo en la recopilaci\u00f3n de requisitos, as\u00ed como en labores de consultor\u00eda y dise\u00f1o de soluciones.<\/li><li>Capacidad para comunicarse eficazmente durante la fase de desarrollo.<\/li><li>Ejecuci\u00f3n y liderazgo de pruebas de aceptaci\u00f3n del usuario (UAT), as\u00ed como de la resoluci\u00f3n de problemas e incidencias.<\/li><li>Interacci\u00f3n con el usuario final: comunicaci\u00f3n y formaci\u00f3n.<\/li><li>Implementaci\u00f3n y gesti\u00f3n de indicadores clave de rendimiento (KPI) interfuncionales para generar informaci\u00f3n estrat\u00e9gica relevante, buscando impulsar un impacto y valor significativos mediante decisiones basadas en datos en toda la organizaci\u00f3n.<\/li><li>Colaboraci\u00f3n con el consultor principal de Business Intelligence o el supervisor para planificar y presentar an\u00e1lisis a la direcci\u00f3n operativa; dichos an\u00e1lisis incluyen informaci\u00f3n sobre causas ra\u00edz, evaluaci\u00f3n de impacto e identificaci\u00f3n de \u00e1reas clave para posibles mejoras de procesos.<\/li><li>Estructuraci\u00f3n de informaci\u00f3n compleja y ambigua para generar conclusiones pr\u00e1cticas y accionables.<\/li><li>Completar toda la formaci\u00f3n obligatoria asignada dentro de los plazos establecidos.<\/li><li>Realizar y\/o participar en reuniones individuales (*1:1*) programadas peri\u00f3dicamente con el superior directo y\/o con el personal a su cargo.<\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li>Aprovechar la estructura de datos e informaci\u00f3n para garantizar una &#34;fuente \u00fanica de verdad&#34;.<\/li><li>Mejorar la disponibilidad de los datos actuando como experto en la materia (*SME*) entre equipos interfuncionales.<\/li><li>Garantizar la precisi\u00f3n, puntualidad y validaci\u00f3n de los datos antes de su presentaci\u00f3n.<\/li><li>Apoyar los requisitos de soluciones empresariales y colaborar con los equipos de desarrollo y entrega de aplicaciones en la creaci\u00f3n de informes y paneles que alimenten los KPI y paneles diarios, semanales, mensuales, trimestrales y anuales.<\/li><li>Trabajar en estrecha colaboraci\u00f3n con expertos en la materia de diversos departamentos para facilitar la elaboraci\u00f3n de informes eficaces y ayudar en las pruebas de actualizaciones o mejoras de los sistemas empresariales existentes.<\/li><li>Desarrollar materiales de referencia para el mapeo y la referencia cruzada de datos, creando m\u00e9todos para supervisar e informar sobre incidencias relacionadas con los mismos. Elaborar documentaci\u00f3n para procedimientos operativos est\u00e1ndar (SOP) y la base de conocimientos. Crear gu\u00edas de actuaci\u00f3n (*playbooks*) relacionadas con el puesto y los entregables.<\/li><li>Promover activamente una cultura de colaboraci\u00f3n y trabajo en equipo m\u00e1s all\u00e1 de las fronteras organizativas. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><\/p><p>Nos encontramos en la b\u00fasqueda de un\/a <b>SAP Project Lead<\/b> para liderar proyectos e iniciativas de mantenimiento sobre SAP S\/4HANA, coordinando equipos multidisciplinarios y asegurando la correcta ejecuci\u00f3n de las actividades, el cumplimiento de los plazos y la calidad de las entregas.<\/p><h2><\/h2><h2>Responsabilidades<\/h2><ul><li>Liderar proyectos e iniciativas de mantenimiento de SAP S\/4HANA.<\/li><li>Coordinar equipos funcionales y t\u00e9cnicos, asignando tareas y realizando el seguimiento de las actividades.<\/li><li>Gestionar la planificaci\u00f3n, riesgos, prioridades y cumplimiento de hitos del proyecto.<\/li><li>Actuar como principal punto de contacto entre el cliente y el equipo de trabajo.<\/li><li>Dar seguimiento a incidentes, requerimientos y mejoras, garantizando el cumplimiento de los SLA cuando corresponda.<\/li><li>Facilitar reuniones de seguimiento y comunicar el estado del proyecto a los distintos stakeholders.<\/li><li>Promover buenas pr\u00e1cticas de gesti\u00f3n y asegurar la calidad de las soluciones implementadas.<\/li><\/ul><h2><\/h2><h2>Requisitos<\/h2><ul><li><b>5 a\u00f1os o m\u00e1s de experiencia liderando proyectos y\/o servicios de mantenimiento sobre SAP S\/4HANA.<\/b><\/li><li>Experiencia coordinando equipos funcionales y t\u00e9cnicos SAP.<\/li><li>Conocimiento del ciclo de vida de proyectos SAP y metodolog\u00edas de implementaci\u00f3n.<\/li><li>Experiencia en gesti\u00f3n de clientes y coordinaci\u00f3n de m\u00faltiples iniciativas.<\/li><li>Excelentes habilidades de liderazgo, organizaci\u00f3n y comunicaci\u00f3n.<\/li><\/ul><h2><\/h2><h2>Se valorar\u00e1<\/h2><ul><li>Experiencia en proyectos de implementaci\u00f3n o migraci\u00f3n a SAP S\/4HANA.<\/li><li>Conocimientos de SAP Activate, Agile o Scrum.<\/li><\/ul><p><\/p><p><\/p><p>#SAP #SAPS4HANA #SAPProjectLead #ProjectManager<\/p>\",\"ats_external_id\":\"R1748629\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"6500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-07-30T04:06:39.628+08:00\",\"created_at\":\"2026-07-29T14:04:20.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzAwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP_R1748629-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0406\",\"descriptor\":\"Manager, Project Management (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381480\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP_R1748629-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP_R1748629-1\/apply\",\"job_requisition_id\":\"R1748629\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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ETraveli - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor \u2013 Spanish Bilingual Speakers - Cairo \",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>The Advisor I, Blended Support position interfaces with customers via inbound\/outbound calls, chats, and emails based on client requirements. This role provides customer service support and resolution of routine inquiries regarding clients&rsquo; products or services.<\/p>\\n<p><strong>Why Join This Program?<\/strong><\/p>\\n<p>This role is dedicated to a leading global <strong>Travel account<\/strong>, giving you the opportunity to build expertise in airlines, hotels, bookings, and customer travel support.<br \/>You will also gain valuable <strong>GDS experience<\/strong> working on an international account, with hands-on exposure to global travel systems, processes, and best practices.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong> &nbsp;<\/p>\\n<ul>\\n<li>Be the friendly voice of major global clients, delivering high-quality support in Spanish via phone, email, and chat.<\/li>\\n<li>Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/li>\\n<li>Build deep product and service knowledge to deliver confident and accurate support.<\/li>\\n<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/li>\\n<li>Create positive customer experiences through personalized assistance and clear communication.<\/li>\\n<li>Collaborate within a dynamic and supportive bilingual team to achieve shared service and performance goals.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/li>\\n<li>Clarify customer requirements using effective probing and decision-support tools.<\/li>\\n<li>Listen attentively, demonstrate empathy, and build strong customer rapport in Spanish.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/li>\\n<li>Maintain working knowledge of client products and services.<\/li>\\n<li>Prepare complete and accurate documentation, including account notations.<\/li>\\n<li>Participate in initiatives aimed at improving customer satisfaction and business performance.<\/li>\\n<li>Identify opportunities to offer additional products or services when appropriate.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong> &nbsp;<\/p>\\n<ul>\\n<li><strong>Language Requirements: Spanish B2<\/strong> and <strong>English B1<\/strong>, both written and verbal. Language assessment required.<\/li>\\n<li>High school diploma required; relevant call center\/customer service experience is an advantage.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Strong multitasking, prioritization, and adaptability skills.<\/li>\\n<li>Basic computer skills and system navigation capability.<\/li>\\n<li>Ability to work independently and collaboratively within a team. &nbsp;<\/li>\\n<li>Detail-oriented, dependable, and professional. &nbsp;<\/li>\\n<li>Patient, composed, and solution-oriented in all customer interactions. &nbsp;<\/li>\\n<li>Flexible to work rotating shifts as required. &nbsp;<\/li>\\n<li>Strong problem-solving and analytical skills with a customer-centric mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive base salary + <strong>10,000 EGP monthly Program Allowance<\/strong><\/li>\\n<li>Gain hands-on GDS experience working on an international client account.<\/li>\\n<li>Transportation Provided.<\/li>\\n<li>Medical &amp; Social Insurance.<\/li>\\n<li>Career growth opportunities across multiple industries and programs.<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4610\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"26780\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-08-04T03:59:19.434+04:00\",\"created_at\":\"2026-07-29T13:38:26.653+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjEw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"416\",\"campaign_id\":\"4609\",\"campaign_title\":\"GTM - Spanish - Cairo(Copy - 07\/29\/26  1:38:24)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Spanish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Spanish&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4609\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T03:59:25.364+04:00\",\"created_at\":\"2026-07-29T13:38:24.059+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\"},{\"id\":\"1544\",\"campaign_id\":\"902\",\"campaign_title\":\"Advisor I, B2B Sales R1750884\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"andalucia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual in German plus advanced English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p><p>- A Bachelors degree in Marketing preferred, but not essential.<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week permanent contract:\u00a0 Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 24,000 euros gross\/year &#43; up to 7,000 euros gross\/year in bonus &#43; private medical insurance.<br \/>- Office in central location in Benalmadena, opportunity to work from home<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix,<\/b> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1750884\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1750884\",\"location\":\"Benalm\u00e1dena Costa, andalucia\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-30T14:04:44.590+02:00\",\"created_at\":\"2026-07-29T12:10:10.144+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><\/p><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Representative Malaga (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Customer Representative <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><ul><li><span>Handle incoming customers contacts\u00a0(via telephone, email,\u00a0chat\u00a0or other automated alerts) and solve users\u2019 demands<\/span><span>\u00a0<\/span><\/li><li><span>Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/span><span>\u00a0<\/span><\/li><li><span>Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers<\/span><span>\u00a0<\/span><\/li><li><span>Escalate potential service issues initially with Mentor<\/span><span>\u00a0<\/span><\/li><li><span>To follow all the processes and procedures of the project<\/span><span>\u00a0<\/span><\/li><li><span>Ensure contractual SLA is maintained<\/span><span>\u00a0<\/span><\/li><li><span>Provide cover for other Agents in their absence, either within the same team or across teams<\/span><span>\u00a0<\/span><\/li><li><span>Liaise with Supervisors\/ Mentors on specific projects\u00a0where\u00a0requested<\/span><span>\u00a0<\/span><\/li><li><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime\u00a0<\/span><span>\u00a0<\/span><\/li><li><span>To attend regular Team Meetings<\/span><span>\u00a0<\/span><\/li><li><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><ul><li><span>Native Finnish plus <\/span><span>fluent English <\/span><span>\u00a0<\/span><\/li><li><span>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0is a plus<\/span><span>\u00a0<\/span><\/li><li><span>Good disposition to work in a customer service environment<\/span><span>\u00a0<\/span><\/li><li><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 need<\/span><span>\u00a0<\/span><\/li><li><span>Ability to take ownership of, and progress calls to resolution or to escalate call to resolution<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 08:00 to 16:00; Friday from 8:00 to 15:00\u00a0plus 2 weeks of paid training included<\/p><p>- Salary 20.973,22 euros gross\/year &#43; up to 3.600 euros gross\/year in bonus\u00a0<\/p><p>- Friendly office location in\u202fBenalmadena<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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You will be part of a team responsible for providing day-to-day administration, maintenance, and support\\n\\nThe ideal candidate is expected to be able to meet tight project deadlines, excel under pressure, work well with others, be self-motivated, and manage short and long term projects. \\n\\nYou will actively interface with management, end users\/ customers, internal software developers, network engineers, systems, storage, project management and database administrators. \\n\\nMust be able to adapt to rapidly changing environments and coordinate large scale implementations using available resources.  \\n \\nIt is a 24x7 support and candidates should be open to work in different shifts, weekends and be available as On Call.  \\n\\nThis position is based out of Brazil.\",\"long_description\":\"<p>\u200b<\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. 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Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le pour Audi &agrave; Braga, Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes des clients par le biais de plusieurs canaux, en mettant &agrave; jour les syst&egrave;mes de gestion de la relation client (CRM) avec les informations pertinentes.<\/li>\\n<li>&Eacute;tablir des relations solides avec les clients en traitant les demandes avec rapidit&eacute; et professionnalisme.<\/li>\\n<li>Favoriser la r&eacute;tention et la fid&eacute;lisation des clients en soutenant les r&eacute;sultats positifs des demandes.<\/li>\\n<li>Entretenir des relations professionnelles et empathiques avec tous les clients.<\/li>\\n<li>Collaborer efficacement avec les membres de l'&eacute;quipe et la direction.<\/li>\\n<li>Fournir un retour d'information sur les questions &eacute;mergentes et identifier les domaines d'am&eacute;lioration de mani&egrave;re proactive.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;1 an d'exp&eacute;rience dans des fonctions techniques ou dans le service client automobile.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s &agrave; l'automobile et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T'es capable de prendre des d&eacute;cisions ind&eacute;pendantes et&nbsp;t'as de solides comp&eacute;tences en mati&egrave;re de documentation.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Tu vas travailler au service d'une marque reconnue dans le secteur automobile, r&eacute;put&eacute;e pour son engagement en faveur de la qualit&eacute;, de l'innovation et de la satisfaction client.<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1349\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-02T00:59:04.073+01:00\",\"created_at\":\"2026-07-29T11:23:13.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1712\",\"campaign_id\":\"1348\",\"campaign_title\":\"Audi \/ French \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (French-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Braga, Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Braga area, Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1348\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T00:59:04.353+01:00\",\"created_at\":\"2026-07-29T11:12:22.488+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1713\",\"campaign_id\":\"1346\",\"campaign_title\":\" Trustpair \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Fraud Prevention \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Contact third parties abroad by telephone and\/or e-mail in order to verify their payment information.<\/li>\\n<li>Manage incoming calls and emails<\/li>\\n<li>Treat all data with extreme confidentiality<\/li>\\n<li>Meet and exceed contractual goals<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and fluent in English (B2)<\/li>\\n<li>Have excellent writing and communication skills coupled with empathy and team spirit&nbsp;<\/li>\\n<li>Love to identify the customers&rsquo; needs and propose fast solutions&nbsp;<\/li>\\n<li>Are proactive, results-driven, self-motivated, and a great team player<\/li>\\n<li>Have analytical ability and are comfortable with hardware\/software tools<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1346\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T10:41:19.696+01:00\",\"created_at\":\"2026-07-29T10:39:25.209+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1714\",\"campaign_id\":\"1345\",\"campaign_title\":\" Sephora \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant client\u00e8le (Francophone) - Marque de Cosm\u00e9tiques - Hybride\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (Hybride<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong>&nbsp;<\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t'as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong>&nbsp;<\/p>\\n<p>En tant que Conseiller Client au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Aider les clients &agrave; travers de multiples canaux (courrier &eacute;lectronique ou t&eacute;l&eacute;phone) de mani&egrave;re interactive et conviviale<\/li>\\n<li>Attirer des clients potentiels en r&eacute;pondant aux questions sur les produits et services<\/li>\\n<li>Assurer le suivi des paiements en attente ou en retard<\/li>\\n<li>T'assurer que le degr&eacute; de satisfaction est d'accord avec les exigences du client et de l'entreprise<\/li>\\n<li>Contribuer &agrave; la fid&eacute;lisation des clients<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>Tu ma&icirc;trises parfaitement le fran&ccedil;ais &agrave; l'oral et &agrave; l'&eacute;crit (niveau C1)<\/li>\\n<li>T&rsquo;as un bon niveau en anglais &agrave; l'oral et &agrave; l'&eacute;crit (niveau B2)<\/li>\\n<li>T'as de l'exp&eacute;rience dans le domaine des relations avec la client&egrave;le<\/li>\\n<li>Tu sais reconna&icirc;tre facilement les besoins des clients et proposer des solutions rapides et appropri&eacute;es<\/li>\\n<li>T'as le souhait de d&eacute;velopper tes connaissances dans un environnement professionnel<\/li>\\n<li>T'es proactif, motiv&eacute;, orient&eacute; sur les r&eacute;sultats et capable de travailler au sein d'une &eacute;quipe dans un environnement dynamique et multiculturel<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t'encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong>&nbsp;<\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t'aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Poste en Hybride &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d'un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong>&nbsp;<\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l'emploi<\/strong>&nbsp;<\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1345\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T10:29:31.971+01:00\",\"created_at\":\"2026-07-29T10:26:23.934+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1715\",\"campaign_id\":\"1344\",\"campaign_title\":\" Harley-Davidson \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1344\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T09:56:31.066+01:00\",\"created_at\":\"2026-07-29T09:34:09.509+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"857\",\"campaign_id\":\"22991\",\"campaign_title\":\"Specialist, Sales Development R1748680\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development (Hybrid)\",\"street\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\",\"address\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> <span>Specialist, Sales Development<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a Specialist, Sales Development<\/span>, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Role is Hybrid and on site is required min of 3 days per week<\/li><li>You must reside within 50 miles of Greenville, SC<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Specialist, Sales Development<\/span> role include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><b>Role is Hybrid and on site is required min of 3 days per week<\/b><\/li><li><b>You must reside within 50 miles of Greenville, SC<\/b><\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$17.50- $18.56\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 gamechangers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: August 19, 2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1748680\",\"location\":\"Greenville, South Carolina\",\"job_type\":\"full_time\",\"salary\":\"49462.4\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-30T22:04:25.644+08:00\",\"created_at\":\"2026-07-29T04:05:18.422+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2006-Wade-Hampton---Bldg-III\/Specialist--Sales-Development--Hybrid-_R1748680\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Greenville\",\"state\":\"South Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"29615\",\"primary_location\":{\"id\":\"US-GRE-WADEH-04\",\"wid\":\"740544c0a47f012c72a04a8f1f11d964\",\"descriptor\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ann.knapp@concentrix.com\"},\"first_name\":\"Knapp, Ann\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381604\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2006-Wade-Hampton---Bldg-III\/Specialist--Sales-Development--Hybrid-_R1748680\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2006-Wade-Hampton---Bldg-III\/Specialist--Sales-Development--Hybrid-_R1748680\/apply\",\"job_requisition_id\":\"R1748680\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"405fe07b5b201019ba50badb19d30000\",\"descriptor\":\"W0ZYPM Hpe Na Unattended Ldrs\",\"reference_id\":\"W0ZYPM\",\"custom_reference_id\":\"W0ZYPM\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"978bb4c816a510198d20227dfc770000\",\"descriptor\":\"25190 - Hewlett Packard Enterprise - 980007621\",\"reference_id\":\"980007621\",\"custom_reference_id\":\"980007621\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"cody.robertson@concentrix.com\"},\"first_name\":\"Cody Robertson (103426865)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1748680\",\"wid\":\"f37618a4254b102e9fa10b0190f60000\",\"descriptor\":\"Specialist, Sales Development (Hybrid)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"858\",\"campaign_id\":\"22989\",\"campaign_title\":\"Specialist, Sales Development R1749052\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Sales Development\",\"street\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\",\"address\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Specialist, Sales Development, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Specialist, Sales Development, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Role is Hybrid and on site is required min of 3 days per week<\/li><li>You must reside within 50 miles of Greenville, SC<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Specialist, Sales Developmentrole include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><b>Role is Hybrid and on site is required min of 3 days per week<\/b><\/li><li><b>You must reside within 50 miles of Greenville, SC<\/b><\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$17.50 - $18.56\/hour<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: August 19<span>, 2026<\/span>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1749052\",\"location\":\"Greenville, South Carolina\",\"job_type\":\"full_time\",\"salary\":\"30784\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-30T22:04:25.415+08:00\",\"created_at\":\"2026-07-29T04:05:17.490+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Specialist-Sales-Development_R1749052\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Greenville\",\"state\":\"South Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"29615\",\"primary_location\":{\"id\":\"US-GRE-WADEH-01\",\"wid\":\"740544c0a47f0160c54c498f1f11d464\",\"descriptor\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"ann.knapp@concentrix.com\"},\"first_name\":\"Knapp, Ann\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381496\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Specialist-Sales-Development_R1749052\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Specialist-Sales-Development_R1749052\/apply\",\"job_requisition_id\":\"R1749052\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"405fe07b5b201019ba50badb19d30000\",\"descriptor\":\"W0ZYPM Hpe Na Unattended Ldrs\",\"reference_id\":\"W0ZYPM\",\"custom_reference_id\":\"W0ZYPM\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"978bb4c816a510198d20227dfc770000\",\"descriptor\":\"25190 - Hewlett Packard Enterprise - 980007621\",\"reference_id\":\"980007621\",\"custom_reference_id\":\"980007621\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.hansen@concentrix.com\"},\"first_name\":\"Christian Hansen (103113661)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1749052\",\"wid\":\"217264cfe43d101f27672b1118240000\",\"descriptor\":\"Specialist Sales Development\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"859\",\"campaign_id\":\"22988\",\"campaign_title\":\"Manager I, Facility Management R1749663\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, Facilities\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Facilities Manager 1 is responsible for overseeing the day-to-day facilities operations of assigned sites, ensuring a safe, efficient, and productive workplace environment. The role leads the implementation of facility management programs, preventive and corrective maintenance activities, vendor and contractor management, workplace projects, compliance initiatives, and operational service delivery. The position serves as the primary point of contact for facilities-related concerns, ensuring adherence to company standards, regulatory requirements, budget controls, and service level agreements.\\nKey Responsibilities:\\n\\nManage daily facilities operations and building maintenance activities.\\nLead vendor and contractor performance, ensuring service quality and compliance.\\nOversee preventive maintenance programs for building systems and equipment.\\nEnsure compliance with safety, environmental, and government regulations.\\nSupport workplace projects, renovations, and site improvement initiatives.\\nMonitor facilities budgets, expenses, and operational efficiencies.\\nCoordinate with internal stakeholders to address facility-related requests and concerns.\\nDrive continuous improvement initiatives to enhance workplace experience and operational effectiveness.\\nPrepare reports, maintain documentation, and provide management updates on facilities performance.\\n\\nOverall Objective:\\nTo ensure uninterrupted facility operations, maintain a safe and compliant workplace, optimize resources, and deliver high-quality facilities services that support business continuity and employee satisfaction.\\nThis role is critical in sustaining operational excellence and supporting the organization's workplace and business objectives.\",\"long_description\":\"<div><p>The <b>Facilities Manager 1<\/b> is responsible for overseeing the day-to-day facilities operations of assigned sites, ensuring a safe, efficient, and productive workplace environment. The role leads the implementation of facility management programs, preventive and corrective maintenance activities, vendor and contractor management, workplace projects, compliance initiatives, and operational service delivery. The position serves as the primary point of contact for facilities-related concerns, ensuring adherence to company standards, regulatory requirements, budget controls, and service level agreements.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Manage daily facilities operations and building maintenance activities.<\/li><li>Lead vendor and contractor performance, ensuring service quality and compliance.<\/li><li>Oversee preventive maintenance programs for building systems and equipment.<\/li><li>Ensure compliance with safety, environmental, and government regulations.<\/li><li>Support workplace projects, renovations, and site improvement initiatives.<\/li><li>Monitor facilities budgets, expenses, and operational efficiencies.<\/li><li>Coordinate with internal stakeholders to address facility-related requests and concerns.<\/li><li>Drive continuous improvement initiatives to enhance workplace experience and operational effectiveness.<\/li><li>Prepare reports, maintain documentation, and provide management updates on facilities performance.<\/li><\/ul><p><b>Overall Objective:<\/b> To ensure uninterrupted facility operations, maintain a safe and compliant workplace, optimize resources, and deliver high-quality facilities services that support business continuity and employee satisfaction.<\/p><p>This role is critical in sustaining operational excellence and supporting the organization&#39;s workplace and business objectives.<\/p><\/div>\",\"ats_external_id\":\"R1749663\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"957931\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-29T04:06:22.482+08:00\",\"created_at\":\"2026-07-29T04:05:16.555+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Manager-I--Facilities_R1749663\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f010965aac276c10f5e38\",\"descriptor\":\"Concentrix Services Pty Ltd ROHQ\",\"reference_id\":\"CROHQ\",\"organization_reference_id\":\"CROHQ\"},\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1101\",\"descriptor\":\"Manager I, Facility Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381216\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Manager-I--Facilities_R1749663\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Manager-I--Facilities_R1749663\/apply\",\"job_requisition_id\":\"R1749663\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f010965aac276c10f5e38\",\"descriptor\":\"Concentrix Services Pty Ltd ROHQ\",\"reference_id\":\"CROHQ\",\"custom_reference_id\":null,\"company_reference_id\":\"CROHQ\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jay.abrillojr@concentrix.com\"},\"first_name\":\"Jay Abrillo Jr (100427982)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1749663\",\"wid\":\"9ba9be359747101f230aab7d48790000\",\"descriptor\":\"Manager I, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"860\",\"campaign_id\":\"22984\",\"campaign_title\":\"Director, Marketing Solutions R1740611\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Solutions Strategy\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"At Concentrix, we help the world\u2019s best brands grow through technology, insight, and human-centered solutions. By combining expertise in go-to-market consulting, data & analytics, marketing and sales, and operational excellence, we help clients accelerate growth.\",\"long_description\":\"<p><b>About the role<\/b><\/p><p><\/p><p>As the Director of Solutions Strategy, this individual has an exceptional ability to understand the intricacies of complex marketing technologies as well as the broad applicability of their capabilities to solve clients\u2019 business challenges. A solutions strategist assembles a combination of defined products as well as technology and services capabilities to meet the client challenge\/objective through a CX-centric lens. This individual is a student of data-driven, marketing technology-enabled communications that can positively impact consumer behavior and can recommend the proper use of these capabilities to achieve specific goals.<\/p><p><\/p><p><b>What You\u2019ll Do<\/b><\/p><ul><li>Maintains a current and deep understanding of the full portfolio of Marketing Solutions products and capabilities as well as a broader Concentrix capabilities in order to develop best-in-class recommendations to address client challenges<\/li><li>Develop positioning around the solution and why it is competitively advantaged and priced appropriately for the client business objectives.<\/li><li>Collaborates across all Concentrix solutions teams \u2013 understands who the key players are, has a line into their capabilities and the sales enablement material that support.<\/li><li>Develops solutions\/strategies that serve the client objective or challenge, positioned through a customer-centric lens and pushes the team and client on the best\/right solution for the situation<\/li><li>Documents the solution in multiple ways and forms, including presentations, diagrams, written documents, etc.<\/li><li>Works with the Sales Enablement and Proposal Writer to create business-winning proposals<\/li><li>Work with experts across the organization to ensure the solution recommended properly represents our capabilities and ability to deliver for the client<\/li><\/ul><p><\/p><p><b>What We\u2019re Looking For<\/b><\/p><p><span>Education\/Knowledge <\/span><\/p><ul><li>Bachelor\u2019s degree in related field from a four-year college or university and 12&#43; years of related experience preferred. An equivalent combination of experience and education may be considered.<\/li><\/ul><p>Skills<\/p><ul><li>Ability to adapt written and verbal communication skills to different styles and environments (persuasive, diplomatic, influential, technical) of clients<\/li><li>Able to discern appropriate level of detail of communications including the best method for delivery (video, voice, email, in-person)<\/li><li>Advanced problem-solving using an analytics approach; evaluate, investigate and apply best practices and offer innovative solutions.<\/li><li>Fluency in AI tools is a requirement<\/li><li>Demonstrate the ability to maintain high performance and quality levels in an environment of constant change and pressure<\/li><li>Demonstrate the ability to champion significant projects, programs and business initiatives using creativity and ingenuity Ability to define problems, collect data, establish facts and structure analysis for complex business issues<\/li><li>Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact.<\/li><li>Ability to read, write and comprehend complex documents, such as journals, position papers, proposals, contracts, technical\/functional specifications, etc.<\/li><li>Ability to make effective, persuasive speeches or presentations on complex topics. This includes the ability to sell, negotiate and close deals with customers.<\/li><li>Strong verbal, written and presentation skills<\/li><\/ul><p><\/p><p>The base salary range for this position is USD $<span>130k - $165k\/ CAD $132k - $180k<\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is August 12, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><b>#LI-remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1740611\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"181500\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-30T06:04:36.065+08:00\",\"created_at\":\"2026-07-29T02:04:03.194+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Solutions-Strategy_R1740611\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2350\",\"descriptor\":\"Director, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381458\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Solutions-Strategy_R1740611\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Solutions-Strategy_R1740611\/apply\",\"job_requisition_id\":\"R1740611\"}],\"organizations\":[{\"wid\":\"f2a4d05054ea10157041c58966810000\",\"descriptor\":\"W0ZVFD Nageo_Pmg\",\"reference_id\":\"W0ZVFD\",\"custom_reference_id\":\"W0ZVFD\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNUS\"},{\"wid\":\"765b4e7c561610156e37b5bbcb570000\",\"descriptor\":\"23187 - 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All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/span><\/span><\/li><\/ul><p><span><span><b><u>Other information<\/u><\/b><\/span><\/span><\/p><ul><li><span><span>5 days work week (Mon - Fri \/ regular working hours).<\/span><\/span><\/li><li><span><span>KL Office is located at Wisma, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur.<\/span><\/span><\/li><\/ul><p><br \/><span><span>If this sounds like an interesting opportunity, hit apply!<\/span><\/span><\/p><p><span><span>All shortlisted candidates will be contacted.<\/span><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"134\",\"campaign_id\":\"925\",\"campaign_title\":\"Taboola\/ Spanish\/ Sofia - Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Spanish\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">The Content Review team manages the gatekeepers for the world&rsquo;s most advanced discovery platform, serving content to over a billion users every month.<\/p>\\n<p>The Content Reviewer is focused on removing inappropriate and harmful content through every single piece of text, visual, video, and audio being submitted by the advertisers before it reaches users.<\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Screen all advertisers&rsquo; campaigns before they go live. Label campaigns for safety, content category etc. Approve or reject creatives.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review content and classify it quickly and correctly per policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use various tools to identify non-compliance issues<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Timely response to incoming inquiries via email and ticketing system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with data and reporting<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working independently and within a team<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our top candidate has:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Native level of Spanish and advanced level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge of global pop culture and an active social media user<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to make fact-based decisions quickly, coupled with great attention to detail to ensure high-quality work products<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Time management skills, able to work independently and prioritize tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiar with MS Office (mainly Excel) and Google Drive tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with platforms such as Salesforce and live chat services is an advantage<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with standard working hours Monday &ndash; Friday from 09:00-18:00 or 11:00-20:00<\/li>\\n<li>\\n<p>Competitive salary of 1439.77 Euro Gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p><span data-teams=\\\"true\\\">Office-based position, with the potential for a hybrid work model available upon demonstrated strong performance<\/span><\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-925\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T02:59:03.622+03:00\",\"created_at\":\"2026-07-28T16:38:51.025+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"867\",\"campaign_id\":\"22916\",\"campaign_title\":\"Copywriter II (TCF) R1750513\",\"campaign_type\":\"job_application\",\"job_title\":\"Copywriter\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers. We\u2019re deep in technology, strategy and creative. We need a versatile, experienced, copywriter who can develop clear and compelling copy in support of various efforts. You&#39;d be writing for a variety of formats and your words will inform and engage target audiences and drive business outcomes. <\/span><\/p><p><\/p><p>Our ideal candidate is a collaborative, skilled, and detail oriented copywriter with a deep understanding of the banking and finance sector and an eye for detail. While not specifically a technical writer, candidates should be able to create content to support businesses that sell technical products and services. This is an individual contributor role that is ultimately responsible for knowledge base and internal communication content for a large US client.<\/p><p><br \/><b>Responsibilities:<\/b><\/p><ul><li>Writing clear, compelling copy for various media (e.g. long form blog posts, customer stories, training documentation, marketing copy, demand gen, sales enablement assets, etc.)<\/li><\/ul><div><ul><li><p><span><span>Writing clear, compelling copy<span>\u00a0<\/span><\/span><span>that informs and instructions<span>\u00a0<\/span><\/span><span>for various media (<\/span><span>e.g.<\/span><span><span>\u00a0<\/span><\/span><span>learning<span>\u00a0<\/span><\/span><span>objectives<\/span><span>,<\/span><span><span>\u00a0<\/span><\/span><span>learning modules, skills assessments, 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table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><p><b>Required Skills:<\/b><\/p><div><div><ul><li><p><span><span>Minimum of 5&#43;years of experience in copywriter\/content creator roles.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Writing learning<span>\u00a0<\/span><\/span><span>objectives<\/span><span>, designing courses, designing eLearning, and editing content for flow and clarity<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Proficiency<\/span><span><span>\u00a0<\/span>in Microsoft Office<span>\u00a0<\/span><\/span><span>and<\/span><span><span>\u00a0<\/span>content and learning management systems such as<span>\u00a0<\/span><\/span><span>Xyleme<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>interviews and workshops 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Erliza\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0689\",\"descriptor\":\"Copywriter II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381535\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Copywriter_R1750513\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Copywriter_R1750513\/apply\",\"job_requisition_id\":\"R1750513\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Danish plus fluent in English\u00a0<\/p><p>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<\/p><p><span>- Shift: <\/span><span>Monday to Thursday from 09:00 to 17:30pm and Friday from 09:00 to 16:30pm<\/span><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\\n\\nThe Catalyst Team is seeking a Triage Engineer to join our full-time team as full-time employee.\",\"long_description\":\"<h2>Responsibilities<\/h2><ul><li>Triage and prioritize technical issues, incidents, and defects based on severity, business impact, urgency, and risk.<\/li><li>Analyze logs, dashboards, system behavior, and error messages to identify patterns, troubleshoot issues, and determine likely root causes.<\/li><li>Reproduce reported issues and create detailed, actionable bug reports to support efficient resolution by engineering teams.<\/li><li>Coordinate with cross-functional stakeholders including engineering, QA, support, and operations to ensure timely investigation and escalation of 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This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Starte jetzt im Kundenservice &ndash; auch ohne Erfahrung.<br \/><br \/><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: bis 3400,00 &euro; brutto\/Monat und mehr*<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Hybrides Arbeiten nach Einarbeitung und Absprache m&ouml;glich<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong><br \/>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp; ob telefonisch, per E-Mail oder Chat.<\/p>\\n<p>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche<\/strong> von Privatkunden, Vertriebspartnern oder Account Managern<\/li>\\n<li>Sorge f&uuml;r ein <strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird und lerne jeden Tag weiter dazu<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<br \/><br \/><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;In unserem Team sind wir f&uuml;reinander da. Haben auch Teamabende mit viel Spa&szlig;.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<br \/><br \/><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>E-Commerce oder Tech<\/strong><strong>nik <\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team am&nbsp;Standort in Stuttgart&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice, im Vertrieb oder in der Kundenbetreuung? Super. Aber kein Muss.<br \/><br \/><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<\/p>\\n<p>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und m&ouml;gliche Steigerung durch leistungsorientierte Verg&uuml;tung oder Provision.&nbsp;<\/strong><\/li>\\n<li><strong>Bis zu 30 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings<\/strong><strong> <\/strong><strong>&ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;<\/strong>&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<br \/><br \/><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig!<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<br \/><\/strong>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<br \/><br \/><\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<br \/><br \/>*<em>Die Gehaltsangabe bezieht sich auf ein Basisgehalt einer Vollzeitt&auml;tigkeit (40 Stunden\/Woche) erg&auml;nzt durch eine leistungsorientierte Verg&uuml;tung oder eine individuell erwirtschaftete Provision. 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(Dominican Republic branch)\",\"reference_id\":\"YDO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YDO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kelvin.garabito@concentrix.com\"},\"first_name\":\"Kelvin Garabito Abreu (101425742)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1746866\",\"wid\":\"40eee12df223101ed01aeff2eecb0000\",\"descriptor\":\"Janitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"874\",\"campaign_id\":\"22860\",\"campaign_title\":\"Specialist, Creative Services R1750008\",\"campaign_type\":\"job_application\",\"job_title\":\"Graphic Production Designer \u2013 Engraving & Digital Assets\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><b>Department:<\/b> Creative Marketing<\/p><p><b>Reports to:<\/b> Associate Creative Director<\/p><p><b>About the Role<\/b><\/p><p>We are looking for a detail-oriented Graphic Production Designer to support the creation, adaptation, and delivery of personalised engraving artwork and digital marketing assets across multiple channels and markets.<\/p><p>This role sits at the intersection of design, production, and operations, ensuring artwork is technically accurate, production-ready, and delivered to the highest quality standards. You will play a key role in supporting personalised B2B product engraving initiatives, digital content creation,ecommerce assets, and asset management processes.<\/p><p>This is an excellent opportunity for someone who enjoys the technical side of design, thrives in structured production environments, and takes pride in delivering flawless creative assets.<\/p><p><b>What You&#39;ll Do<\/b><\/p><p><b>Engraving Artwork &amp; Production Support<\/b><\/p><ul><li><span>Prepare and manage production-ready artwork files for personalised engraving projects.<\/span><\/li><li><span>Create and edit accurate vector artwork for a wide variety of products and applications.<\/span><\/li><li><span>Ensure engraving artwork meets all technical and production specifications, including:<\/span><ul><li><span>Scale and proportions<\/span><\/li><li><span>Artwork placement<\/span><\/li><li><span>Line quality and clarity<\/span><\/li><li><span>Creation of accurate vector files and production-ready assets<\/span><\/li><li><span>File format requirements<\/span><\/li><\/ul><\/li><li><span>Conduct thorough quality checks before files are released for production.<\/span><\/li><li><span>Collaborate with production teams and suppliers to ensure smooth execution and output accuracy.<\/span><\/li><li><span>Troubleshoot artwork issues and propose solutions to maintain production timelines.<\/span><\/li><\/ul><p><b>Digital Asset Creation &amp; Adaptation<\/b><\/p><ul><li><span>Adapt and optimise creative assets for a variety of digital channels and customer touchpoints.<\/span><\/li><li><span>Support the production of:<\/span><ul><li><span>Ecommerce imagery<\/span><\/li><li><span>Website assets<\/span><\/li><li><span>Amazon and marketplace content<\/span><\/li><li><span>Retailer platform assets<\/span><\/li><li><span>Digital marketing campaign materials<\/span><\/li><\/ul><\/li><li><span>Ensure consistency across all digital outputs while maintaining brand standards.<\/span><\/li><li><span>Prepare assets according to channel-specific specifications and technical requirements.<\/span><\/li><\/ul><p><b>Asset Management &amp; Creative Operations<\/b><\/p><ul><li><span>Support photoshoots through asset preparation, organisation, and production coordination.<\/span><\/li><li><span>Maintain and organise digital asset libraries and creative archives.<\/span><\/li><li><span>Manage file naming conventions, folder structures, and asset governance processes.<\/span><\/li><li><span>Ensure version control is maintained across multiple projects and markets.<\/span><\/li><li><span>Support creative workflow administration and documentation requirements.<\/span><\/li><\/ul><p><b>Quality Assurance &amp; Artwork Governance<\/b><\/p><ul><li><span>Review artwork for technical accuracy and production readiness.<\/span><\/li><li><span>Identify potential production risks before assets are released.<\/span><\/li><li><span>Maintain consistently high quality standards across all outputs.<\/span><\/li><li><span>Ensure compliance with internal processes, brand guidelines, and technical specifications.<\/span><\/li><li><span>Contribute to continuous improvement of artwork management and production workflows.<\/span><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Skills &amp; Experience<\/b><\/p><ul><li><span>Previous experience in artwork production, graphic design, production design, or a similar<\/span><\/li><li><span>role.<\/span><\/li><li><span>Understanding of engraving, print, manufacturing, or product customisation processes.<\/span><\/li><li><span>Advanced proficiency in Adobe Illustrator and Adobe Photoshop.<\/span><\/li><li><span>Strong experience creating and editing vector artwork.<\/span><\/li><li><span>Excellent understanding of artwork setup and file preparation.<\/span><\/li><li><span>Experience working within structured production workflows and quality control processes.<\/span><\/li><li><span>Exceptional attention to detail and commitment to accuracy.<\/span><\/li><li><span>Strong organisational and file management skills.<\/span><\/li><li><span>Ability to manage multiple priorities and deliver work to deadlines.<\/span><\/li><li><span>Portfolio required - candidates must be able to demonstrate their design capabilities and technical skill level through a portfolio of relevant work.<\/span><\/li><li><p>At least 6 months of experience in Concentrix<\/p><\/li><li><p>Primary and Secondary KPIs on target in the past 6 months<\/p><\/li><li><p>No PIP or written warnings in the past 6 Months<\/p><\/li><li><p>Absenteeism record will also be taken into account as part of the recruitment process.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience<\/b><\/p><ul><li><span>Familiarity with ecommerce content creation and digital asset production.<\/span><\/li><li><span>Experience working with Digital Asset Management (DAM) systems.<\/span><\/li><li><span>Experience supporting photography, content production, or creative operations teams.<\/span><\/li><li><span>Understanding of print production and pre-press requirements.<\/span><\/li><li><span>Experience using workflow management tools such as Asana, Monday.com, Jira, or similar platforms<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><span>Competitive salary<\/span><\/li><li><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events<\/span><\/li><li><span>Additional medical plan: health and dental care<\/span><\/li><li><span>Life and Disability insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 additional days for educational purposes<\/span><\/li><\/ul><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p>\",\"ats_external_id\":\"R1750008\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T20:07:55.627+08:00\",\"created_at\":\"2026-07-28T00:04:59.215+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Production-Designer---Engraving---Digital-Assets_R1750008\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2333\",\"descriptor\":\"Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381854\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Production-Designer---Engraving---Digital-Assets_R1750008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Production-Designer---Engraving---Digital-Assets_R1750008\/apply\",\"job_requisition_id\":\"R1750008\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1750008\",\"wid\":\"dca7b853ff7f101eca06420ec2fb0000\",\"descriptor\":\"Graphic Production Designer \u2013 Engraving & Digital Assets\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"875\",\"campaign_id\":\"22859\",\"campaign_title\":\"Specialist, Creative Services R1750003\",\"campaign_type\":\"job_application\",\"job_title\":\"Graphic Designer (Brand & Marketing)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are seeking a talented Graphic Designer to create high-quality brand and marketing assets across print, retail, digital, and event channels.\\nYou will work closely with cross-functional teams to deliver visually compelling, on-brand creative that supports campaigns, launches, and customer engagement across multiple touchpoints.\\nThis role is ideal for a designer with strong Adobe Creative Cloud and Figma skills, excellent attention to detail, and solid experience in both creative design and production artwork.\",\"long_description\":\"<p><b>Department:<\/b> Creative Marketing<\/p><p><b>Reports to:<\/b> Associate Creative Director<\/p><p><b>About the Role<\/b><\/p><p>We are seeking a talented Graphic Designer to create high-quality brand and marketing assets across print, retail, digital, and event channels.<\/p><p>You will work closely with cross-functional teams to deliver visually compelling, on-brand creative that supports campaigns, launches, and customer engagement across multiple touchpoints.<\/p><p>This role is ideal for a designer with advanced Adobe Creative Cloud and Figma skills, excellent attention to detail, and solid experience in both creative design and production artwork.<\/p><p><\/p><p><b>What You&#39;ll Do:<\/b><\/p><ul><li><span>Design and adapt brand and campaign assets across print and digital channels in line with global brand guidelines.<\/span><\/li><li><span>Create high-quality creative for: <\/span><ul><li><span>Retail display graphics<\/span><\/li><li><span>Brochures and catalogues<\/span><\/li><li><span>Posters and strut cards<\/span><\/li><li><span>Window graphics and lightboxes<\/span><\/li><li><span>Trade marketing materials<\/span><\/li><li><span>Sales presentations<\/span><\/li><li><span>Website banners<\/span><\/li><li><span>Retailer digital content<\/span><\/li><li><span>Social media assets<\/span><\/li><li><span>Event and exhibition graphics<\/span><\/li><\/ul><\/li><li><span>Develop artwork for large-format and printed materials, including banners, backdrops, product displays, and signage.<\/span><\/li><li><span>Prepare production-ready files with correct specifications for print and large-format output,including bleed, dimensions, colour profiles, resolution, and supplier requirements.<\/span><\/li><li><span>Ensure brand consistency across typography, imagery, layout, colour, and messaging.<\/span><\/li><li><span>Manage multiple design projects simultaneously, from initial brief through to final delivery.<\/span><\/li><li><span>Collaborate with stakeholders to interpret briefs, refine creative, and deliver solutions that meet both brand and commercial objectives.<\/span><\/li><li><span>Support continuous improvement in creative workflows, asset management, and production processes.<\/span><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><ul><li><span>A strong portfolio showing brand, campaign, and commercial design work.<\/span><\/li><li><span>Proven experience creating assets across print and digital formats.<\/span><\/li><li><span>Advanced proficiency in Adobe Creative Cloud and Figma.<\/span><\/li><li><span>Experience designing for retail, ecommerce, consumer brands, or marketing environments.<\/span><\/li><li><span>A solid understanding of print production and artwork setup (pre-press).<\/span><\/li><li><span>Strong typography, layout, and visual communication skills.<\/span><\/li><li><span>The ability to interpret briefs and translate business needs into compelling creative solutions.<\/span><\/li><li><span>Excellent attention to detail and strong organisational skills.<\/span><\/li><li><span>Confidence managing multiple deadlines, formats, and stakeholder needs at the same time.<\/span><\/li><li>At least 6 months of experience in Concentrix<\/li><li><p>Primary and Secondary KPIs on target in the past 6 months<\/p><\/li><li><p>No PIP or written warnings in the past 6 Months<\/p><\/li><li><p>Absenteeism record will also be taken into account as part of the recruitment process.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience<\/b><\/p><ul><li><span>Experience working across multiple brands or product categories.<\/span><\/li><li><span>Familiarity with retail marketing, POS, packaging support, event graphics, and sales collateral.<\/span><\/li><li><span>Experience collaborating with cross-functional teams such as Marketing, Sales, Product, and Ecommerce.<\/span><\/li><li><span>Exposure to workflow or collaboration tools such as Asana, CI Hub, or asset management platforms.<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><span>Competitive salary<\/span><\/li><li><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events<\/span><\/li><li><span>Additional medical plan: health and dental care<\/span><\/li><li><span>Life and Disability insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 additional days for educational purposes<\/span><\/li><\/ul><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1750003\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T20:07:55.496+08:00\",\"created_at\":\"2026-07-28T00:04:58.836+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Designer--Brand---Marketing-_R1750003\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2333\",\"descriptor\":\"Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381815\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Designer--Brand---Marketing-_R1750003\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Designer--Brand---Marketing-_R1750003\/apply\",\"job_requisition_id\":\"R1750003\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1750003\",\"wid\":\"bdf7399549e7101ec9f7b6e06eb40000\",\"descriptor\":\"Graphic Designer (Brand & Marketing)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"876\",\"campaign_id\":\"22858\",\"campaign_title\":\"Specialist, Creative Services R1750005\",\"campaign_type\":\"job_application\",\"job_title\":\"POSM Graphic Designer (Retail & Trade Marketing)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are looking for a talented and detail-oriented POSM Graphic Designer to create engaging retail and trade marketing materials that bring our brands to life in-store across EMEA markets.\\nAs part of our Creative Marketing team, you will be responsible for designing and delivering high-quality Point of Sale Materials (POSM), retail displays, and print assets that enhance product visibility, support commercial initiatives, and strengthen the customer experience at the point of purchase.\\nIf you're passionate about creating compelling physical brand experiences and thrive in a fast-paced environment where creativity meets execution, we'd love to hear from you.\",\"long_description\":\"<p><b>Department:<\/b> Creative Marketing<\/p><p><b>Reports to:<\/b> Associate Creative Director<\/p><p><b>About the Role<\/b><\/p><p>We are looking for a talented and detail-oriented <b>POSM Graphic Designer<\/b> to create engaging retail and trade marketing materials that bring our brands to life in-store across EMEA markets. As part of our Creative Marketing team, you will be responsible for designing and delivering high quality Point of Sale Materials (POSM), retail displays, and print assets that enhance product visibility, support commercial initiatives, and strengthen the customer experience at the point of purchase. If you&#39;re passionate about creating compelling physical brand experiences and thrive in a fast-paced environment where creativity meets execution, we&#39;d love to hear from you.<\/p><p><\/p><p><b>What You&#39;ll Do <\/b><\/p><p><b>Design &amp; Creative Execution <\/b><\/p><ul><li><span>Design, adapt, and produce a wide range of retail and trade marketing materials across multiple brands and markets.<\/span><\/li><li><span>Create engaging and effective POSM assets, including:<\/span><\/li><li><span>Retail displays<\/span><ul><li><span>FSDUs (Free Standing Display Units)<\/span><\/li><li><span>CDUs (Counter Display Units)<\/span><\/li><li><span>Shelf wobblers<\/span><\/li><li><span>Strut cards<\/span><\/li><li><span>Posters<\/span><\/li><li><span>Promotional signage<\/span><\/li><li><span>Trade marketing and retail activation materials<\/span><\/li><\/ul><\/li><li><span>Translate brand and campaign objectives into visually impactful in-store experiences.<\/span><\/li><li><span>Ensure all creative work aligns with established brand guidelines while meeting local market requirements.<\/span><\/li><li><span>Support creative adaptation and localisation for EMEA markets.<\/span><\/li><\/ul><p><b>Artwork Production &amp; Print Management<\/b><\/p><ul><li><span>Prepare accurate, production-ready artwork for a variety of print and retail formats.<\/span><\/li><li><span>Develop and manage artwork files using industry best practices for print production.<\/span><\/li><li><span>Ensure all files are correctly prepared with:<\/span><ul><li><span>Dielines<\/span><\/li><li><span>Bleeds<\/span><\/li><li><span>Colour profiles<\/span><\/li><li><span>Resolution requirements<\/span><\/li><li><span>Technical specifications<\/span><\/li><li><span>Supplier guidelines<\/span><\/li><\/ul><\/li><li><span>Collaborate closely with printers, manufacturers, and external suppliers to ensure smooth production and delivery.<\/span><\/li><li><span>Troubleshoot artwork and production issues and provide solutions that minimise delays and production risks.<\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li><span>Partner with Marketing, Product, Regulatory, Legal, and Commercial teams to deliver projects aligned to business objectives.<\/span><\/li><li><span>Interpret creative briefs and stakeholder requirements, translating them into effective design solutions.<\/span><\/li><li><span>Work closely with creative colleagues and external partners to ensure projects are delivered on time and to the highest standard.<\/span><\/li><li><span>Support multiple concurrent projects while effectively managing priorities and deadlines.<\/span><\/li><\/ul><p><b>Quality, Compliance &amp; Asset Management<\/b><\/p><ul><li><span>Maintain exceptional attention to detail across all creative outputs.<\/span><\/li><li><span>Ensure consistency, accuracy, and quality across all retail executions and POSM assets.<\/span><\/li><li><span>Identify and mitigate potential production risks before artwork is released for manufacture.<\/span><\/li><li><span>Maintain organised artwork libraries, templates, version control, and digital asset management systems.<\/span><\/li><li><span>Support best practices in artwork governance, file management, and production processes.<\/span><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Skills &amp; Experience<\/b><\/p><ul><li><span>Proven experience designing POSM, retail marketing materials, and large-format print assets.<\/span><\/li><li><span>Strong understanding of print production processes and artwork preparation.<\/span><\/li><li><span>Advanced proficiency in Adobe Creative Cloud, including InDesign, Illustrator, and Photoshop.<\/span><\/li><li><span>Experience working with printers, fabricators, and external production partners.<\/span><\/li><li><span>Strong knowledge of artwork specifications, colour management, and print-ready file preparation.<\/span><\/li><li><span>Excellent organisational skills and ability to manage multiple projects simultaneously.<\/span><\/li><li><span>Strong attention to detail and commitment to accuracy.<\/span><\/li><li><span>Ability to confidently manage stakeholder feedback and work within established brand guidelines.<\/span><\/li><li><span>Portfolio required - candidates must be able to demonstrate their design capabilities through a portfolio of relevant work.<\/span><\/li><li><p>At least 6 months of experience in Concentrix<\/p><\/li><li><p>Primary and Secondary KPIs on target in the past 6 months<\/p><\/li><li><p>No PIP or written warnings in the past 6 Months<\/p><\/li><li><p>Absenteeism record will also be taken into account as part of the recruitment process.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience<\/b><\/p><ul><li><span>Experience within FMCG, retail, beauty, wellness, consumer goods, or trade marketing environments.<\/span><\/li><li><span>Familiarity with retail activation, merchandising, and shopper marketing initiatives.<\/span><\/li><li><span>Experience supporting multiple international markets, particularly across EMEA.<\/span><\/li><li><span>Understanding of packaging, display production, and retail execution processes.<\/span><\/li><li><span>Experience using workflow management tools such as Asana, Monday.com, Jira, or similar platforms.<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><span>Competitive salary<\/span><\/li><li><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events<\/span><\/li><li><span>Additional medical plan: health and dental care<\/span><\/li><li><span>Life and Disability insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 additional days for educational purposes<\/span><\/li><\/ul><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p>\",\"ats_external_id\":\"R1750005\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T20:07:55.341+08:00\",\"created_at\":\"2026-07-28T00:04:58.494+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/POSM-Graphic-Designer--Retail---Trade-Marketing-_R1750005\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2333\",\"descriptor\":\"Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/POSM-Graphic-Designer--Retail---Trade-Marketing-_R1750005\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/POSM-Graphic-Designer--Retail---Trade-Marketing-_R1750005\/apply\",\"job_requisition_id\":\"R1750005\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1750005\",\"wid\":\"a5521775332a101ec9df9d08e5470000\",\"descriptor\":\"POSM Graphic Designer (Retail & Trade Marketing)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"877\",\"campaign_id\":\"22857\",\"campaign_title\":\"Sr. Specialist, Creative Services R1749998\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Traffic Coordinator\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are seeking a highly organized and proactive Creative Project Manager to oversee the planning, coordination, and delivery of creative projects across Packaging, POSM (Point of Sale Materials), and Print.\\nWorking closely with the Associate Creative Director and a team of Graphic Design Specialists, you will balance priorities, optimize team capacity, and drive operational excellence across all creative outputs.\\nThis role is ideal for a creative project management professional who enjoys bringing structure to complex creative workflows, coordinating multiple stakeholders, and enabling creative teams to deliver their best work efficiently and consistently.\",\"long_description\":\"<p><b>Department:<\/b> Creative Marketing<br \/><b>Reports to:<\/b> Associate Creative Director<\/p><p><b>About the Role<\/b><\/p><p>We are seeking a highly organized and proactive <b>Creative Traffic Coordinator<\/b> to oversee the planning, coordination, and flow of creative work across Packaging, POSM (Point of Sale Materials), and Print projects.<\/p><p>Working closely with the Associate Creative Director and a team of Graphic Design Specialists, you will manage incoming briefs, coordinate resource allocation, balance team workloads, and ensure creative projects move efficiently through the production process. Acting as the central point of coordination for creative operations, workflow management, and project delivery, you will help ensure the team operates effectively across multiple concurrent initiatives.<\/p><p>This role is ideal for a creative operations or traffic management professional who enjoys bringing structure to creative workflows, coordinating multiple stakeholders, and enabling creative teams to deliver high-quality work on time and at scale.<\/p><p><b>What You&#39;ll Do<\/b><\/p><p><b>Traffic &amp; Resource Management<\/b><\/p><p>\u2219 Collaborate closely with the Associate Creative Director and Graphic Design Specialists to manage creative workflow and project delivery.<\/p><p>\u2219 Review, prioritize, assign, and track incoming creative briefs across Packaging, POSM, and Print projects.<\/p><p>\u2219 Coordinate workloads across the design team based on skills, capacity, deadlines, and business priorities.<\/p><p>\u2219 Monitor resource allocation and team utilization to ensure balanced workloads and efficient project execution.<\/p><p>\u2219 Identify and proactively address scheduling conflicts, bottlenecks, resource constraints, and project risks.<\/p><p>\u2219 Maintain visibility of all incoming, active, and completed creative requests through project management platforms such as Asana.<\/p><p>\u2219 Prepare regular reports on project status, team capacity, resource allocation, and workflow performance.<\/p><p><b>Creative Workflow Coordination<\/b><\/p><p>\u2219 Own and coordinate the end-to-end creative production workflow, from intake and briefing through to final delivery.<\/p><p>\u2219 Ensure all briefs are complete, accurate, and clearly communicated before entering production.<\/p><p>\u2219 Monitor project progress, key milestones and deadlines across Packaging, POSM and Print projects.\u2219 Track progress closely and proactively escalate risks, delays, or resource challenges.<\/p><p>\u2219 Ensure stakeholder feedback is gathered, communicated, and implemented efficiently throughout the project lifecycle.<\/p><p>\u2219 Support continuous improvement of creative processes, workflows, and operational efficiencies.<\/p><p><b>Stakeholder &amp; Communication Management<\/b><\/p><p>\u2219 Serve as the primary point of contact for day-to-day project coordination within the creative team.<\/p><p>\u2219 Communicate project priorities, timelines, updates, risks, and delivery expectations to stakeholders.<\/p><p>\u2219 Facilitate discussions regarding priorities when competing business demands arise.<\/p><p>\u2219 Ensure alignment between business requirements, creative priorities, project timelines, and team capacity.<\/p><p>\u2219 Partner closely with the Associate Creative Director on workload planning, resource management, and delivery objectives.<\/p><p>\u2219 Build strong working relationships with internal stakeholders across Marketing, Brand, Production, and Commercial teams.<\/p><p><b>Creative Operations &amp; Quality Assurance<\/b><\/p><p>\u2219 Ensure adherence to creative, brand, production, regulatory, and operational requirements.<\/p><p>\u2219 Maintain project documentation, workflow standards, asset governance processes, and file management systems.<\/p><p>\u2219 Monitor delivery quality, consistency, and operational compliance across creative outputs.<\/p><p>\u2219 Provide day-to-day coordination and support to Graphic Design Specialists.<\/p><p>\u2219 Coach team members on workflow management, prioritization and best practices.<\/p><p>\u2219 Champion operational excellence and continuous improvement across the creative function.<\/p><p><b>What We&#39;re Looking For<\/b><\/p><p>\u2219 Proven experience in Traffic Management, Creative Operations, Resource Management or Project Coordination.<\/p><p>\u2219 Experience working within Packaging, Print and Retail POSM environments.<\/p><p>\u2219 Experience coordinating Packaging, Print, POSM, retail marketing, or creative production projects.<\/p><p>\u2219 Strong planning, organization, prioritization, and workflow management skills.<\/p><p>\u2219 Excellent stakeholder management and communication skills.<\/p><p>\u2219 Ability to manage multiple projects and competing priorities in a fast-paced environment.<\/p><p>\u2219 Strong problem-solving, decision-making, and coordination capabilities.<\/p><p>\u2219 High attention to detail and commitment to quality.<\/p><p>\u2219 Experience using workflow and project management tools such as Asana, Monday.com, Jira, Workfront, or similar platforms.<\/p><p>\u2219 Understanding of print production, packaging development, POSM production, and creative asset delivery processes.<\/p><p>\u2219 Experience with Adobe Acrobat Pro and Figma.<\/p><p>\u2219 Excellent written and verbal English communication skills.<\/p><p>\u2219 At least 6 months of experience in Concentrix<\/p><p>\u2219 Primary and Secondary KPIs on target in the past 6 months<\/p><p>\u2219 No PIP or written warnings in the past 6 Months<\/p><p>\u2219 Absenteeism record will also be taken into account as part of the recruitment process.<\/p><p><\/p><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><p>Competitive salary<\/p><\/li><li><p>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/p><\/li><li><p>Standard working hours (Monday\u2013Friday; bank holidays off)<\/p><\/li><li><p>Monthly transportation\/internet allowance in addition to the base salary<\/p><\/li><li><p>Bonus for important life events<\/p><\/li><li><p>Additional medical plan: health and dental care<\/p><\/li><li><p>Life and Disability insurance<\/p><\/li><li><p>Sport Card (co-financed by the employer)<\/p><\/li><li><p>Discounts on various goods and services<\/p><\/li><li><p>5 additional days for educational purposes<\/p><\/li><\/ul><p><\/p><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p>\",\"ats_external_id\":\"R1749998\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T18:10:33.218+08:00\",\"created_at\":\"2026-07-28T00:04:58.020+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Creative-Traffic-Coordinator_R1749998\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2332\",\"descriptor\":\"Sr. Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Creative-Traffic-Coordinator_R1749998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Creative-Traffic-Coordinator_R1749998\/apply\",\"job_requisition_id\":\"R1749998\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - 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In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making.<\/p>\\n<p class=\\\"isSelectedEnd\\\">You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach.<\/p>\\n<h2>Key Responsibilities<\/h2>\\n<h3>Complex Case Management<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Manage complex, high-priority customer cases from initial contact through final resolution.<\/li>\\n<li>Serve as the primary point of contact for customers throughout the resolution process.<\/li>\\n<li>Investigate issues, assess available solutions, and make informed decisions within established guidelines.<\/li>\\n<li>Handle sensitive customer situations with professionalism, empathy, and discretion.<\/li>\\n<li>Negotiate and mediate resolutions while balancing customer satisfaction and business objectives.<\/li>\\n<li>Exercise sound judgment in resolving unique or non-standard situations.<\/li>\\n<\/ul>\\n<h3>Customer &amp; 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FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lowelrichie.monisit@concentrix.com\"},\"first_name\":\"Lowel Richie Monisit (103443474)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1746989\",\"wid\":\"9d2645ea8f25101eb7c741d0f8b50000\",\"descriptor\":\"Facilities Supervisor - CNX FCC\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con 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data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u0e25\u0e2d\u0e07\u0e21\u0e32\u0e1f\u0e31\u0e07\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e23\u0e32\u0e27\u0e08\u0e32\u0e01\u0e01\u0e32\u0e23\u0e23\u0e48\u0e27\u0e21\u0e07\u0e32\u0e19\u0e01\u0e31\u0e1a\u0e40\u0e23\u0e32<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper 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(\u0e15\u0e38\u0e23\u0e01\u0e35)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u0e09\u0e31\u0e19\u0e40\u0e23\u0e34\u0e48\u0e21\u0e17\u0e33\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32\u0e43\u0e19\u0e15\u0e33\u0e41\u0e2b\u0e19\u0e48\u0e07\u0e15\u0e31\u0e27\u0e41\u0e17\u0e19\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e43\u0e19\u0e40\u0e14\u0e37\u0e2d\u0e19\u0e01\u0e38\u0e21\u0e20\u0e32\u0e1e\u0e31\u0e19\u0e18\u0e4c 2021 \u0e41\u0e25\u0e30\u0e43\u0e19\u0e1b\u0e35\u0e40\u0e14\u0e35\u0e22\u0e27\u0e01\u0e31\u0e19\u0e19\u0e31\u0e49\u0e19 \u0e09\u0e31\u0e19\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e42\u0e1b\u0e23\u0e42\u0e21\u0e15\u0e04\u0e23\u0e31\u0e49\u0e07\u0e41\u0e23\u0e01\u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e0a\u0e48\u0e27\u0e22\u0e1c\u0e39\u0e49\u0e40\u0e0a\u0e35\u0e48\u0e22\u0e27\u0e0a\u0e32\u0e0d\u0e14\u0e49\u0e32\u0e19\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e \u0e43\u0e19\u0e1b\u0e35 2022 \u0e09\u0e31\u0e19\u0e44\u0e14\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e2b\u0e31\u0e27\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e21 \u0e43\u0e19\u0e1b\u0e35 2023 \u0e44\u0e14\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e1d\u0e48\u0e32\u0e22\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e01\u0e32\u0e23 \u0e41\u0e25\u0e30\u0e43\u0e19\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14\u0e43\u0e19\u0e1b\u0e35 2024 \u0e09\u0e31\u0e19\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e42\u0e1b\u0e23\u0e42\u0e21\u0e15\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e1d\u0e48\u0e32\u0e22\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e01\u0e32\u0e23\u0e2d\u0e32\u0e27\u0e38\u0e42\u0e2a \u0e40\u0e2b\u0e15\u0e38\u0e1c\u0e25\u0e17\u0e35\u0e48\u0e09\u0e31\u0e19\u0e41\u0e0a\u0e23\u0e4c\u0e40\u0e2a\u0e49\u0e19\u0e17\u0e32\u0e07\u0e2d\u0e32\u0e0a\u0e35\u0e1e\u0e02\u0e2d\u0e07\u0e09\u0e31\u0e19\u0e04\u0e37\u0e2d\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e19\u0e49\u0e19\u0e42\u0e2d\u0e01\u0e32\u0e2a\u0e43\u0e19\u0e2d\u0e32\u0e0a\u0e35\u0e1e\u0e17\u0e35\u0e48\u0e21\u0e35\u0e40\u0e2d\u0e01\u0e25\u0e31\u0e01\u0e29\u0e13\u0e4c\u0e17\u0e35\u0e48\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32\u0e21\u0e2d\u0e1a\u0e43\u0e2b\u0e49 \u0e14\u0e49\u0e27\u0e22\u0e01\u0e32\u0e23\u0e2a\u0e19\u0e31\u0e1a\u0e2a\u0e19\u0e38\u0e19\u0e08\u0e32\u0e01\u0e1c\u0e39\u0e49\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e02\u0e2d\u0e07\u0e09\u0e31\u0e19\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e15\u0e48\u0e2d\u0e40\u0e19\u0e37\u0e48\u0e2d\u0e07 \u0e09\u0e31\u0e19\u0e21\u0e35\u0e42\u0e2d\u0e01\u0e32\u0e2a\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e17\u0e31\u0e49\u0e07\u0e43\u0e19\u0e14\u0e49\u0e32\u0e19\u0e2d\u0e32\u0e0a\u0e35\u0e1e\u0e41\u0e25\u0e30\u0e2a\u0e48\u0e27\u0e19\u0e1a\u0e38\u0e04\u0e04\u0e25    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-644 post-644 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-643\" alt=\"\u0e19\u0e31\u0e2a\u0e23\u0e35\u0e19, \u0e17\u0e35\u0e48\u0e1b\u0e23\u0e36\u0e01\u0e29\u0e32\u0e14\u0e49\u0e32\u0e19\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e40\u0e19\u0e37\u0e49\u0e2d\u0e2b\u0e32 (\u0e08\u0e2d\u0e23\u0e4c\u0e41\u0e14\u0e19)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u0e19\u0e31\u0e2a\u0e23\u0e35\u0e19, \u0e17\u0e35\u0e48\u0e1b\u0e23\u0e36\u0e01\u0e29\u0e32\u0e14\u0e49\u0e32\u0e19\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e40\u0e19\u0e37\u0e49\u0e2d\u0e2b\u0e32 (\u0e08\u0e2d\u0e23\u0e4c\u0e41\u0e14\u0e19)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u0e23\u0e30\u0e2b\u0e27\u0e48\u0e32\u0e07\u0e17\u0e35\u0e48\u0e09\u0e31\u0e19\u0e17\u0e33\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48 Concentrix \u0e09\u0e31\u0e19\u0e44\u0e14\u0e49\u0e1e\u0e31\u0e12\u0e19\u0e32\u0e17\u0e31\u0e01\u0e29\u0e30\u0e01\u0e32\u0e23\u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e41\u0e01\u0e49\u0e1b\u0e31\u0e0d\u0e2b\u0e32\u0e02\u0e2d\u0e07\u0e09\u0e31\u0e19 \u0e17\u0e33\u0e43\u0e2b\u0e49\u0e09\u0e31\u0e19\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e01\u0e31\u0e1a\u0e07\u0e32\u0e19\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e40\u0e19\u0e37\u0e49\u0e2d\u0e2b\u0e32\u0e17\u0e35\u0e48\u0e0b\u0e31\u0e1a\u0e0b\u0e49\u0e2d\u0e19\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e21\u0e35\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e21\u0e32\u0e01\u0e02\u0e36\u0e49\u0e19 \u0e19\u0e2d\u0e01\u0e08\u0e32\u0e01\u0e19\u0e35\u0e49\u0e17\u0e31\u0e01\u0e29\u0e30\u0e01\u0e32\u0e23\u0e2a\u0e37\u0e48\u0e2d\u0e2a\u0e32\u0e23\u0e02\u0e2d\u0e07\u0e09\u0e31\u0e19\u0e01\u0e47\u0e1e\u0e31\u0e12\u0e19\u0e32\u0e40\u0e0a\u0e48\u0e19\u0e01\u0e31\u0e19 \u0e17\u0e33\u0e43\u0e2b\u0e49\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e17\u0e33\u0e07\u0e32\u0e19\u0e23\u0e48\u0e27\u0e21\u0e01\u0e31\u0e1a\u0e17\u0e35\u0e21\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e21\u0e35\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e21\u0e32\u0e01\u0e02\u0e36\u0e49\u0e19\u0e41\u0e25\u0e30\u0e43\u0e2b\u0e49\u0e02\u0e49\u0e2d\u0e40\u0e2a\u0e19\u0e2d\u0e41\u0e19\u0e30\u0e44\u0e14\u0e49\u0e0a\u0e31\u0e14\u0e40\u0e08\u0e19\u0e22\u0e34\u0e48\u0e07\u0e02\u0e36\u0e49\u0e19 \u0e19\u0e2d\u0e01\u0e08\u0e32\u0e01\u0e19\u0e35\u0e49 \u0e09\u0e31\u0e19\u0e22\u0e31\u0e07\u0e21\u0e35\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e43\u0e19\u0e01\u0e32\u0e23\u0e2a\u0e31\u0e07\u0e40\u0e01\u0e15\u0e25\u0e30\u0e40\u0e2d\u0e35\u0e22\u0e14 \u0e17\u0e33\u0e43\u0e2b\u0e49\u0e41\u0e19\u0e48\u0e43\u0e08\u0e27\u0e48\u0e32\u0e40\u0e19\u0e37\u0e49\u0e2d\u0e2b\u0e32\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32\u0e21\u0e35\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e\u0e2a\u0e39\u0e07\u0e2a\u0e38\u0e14\u0e41\u0e25\u0e30\u0e04\u0e27\u0e32\u0e21\u0e41\u0e21\u0e48\u0e19\u0e22\u0e33\u0e17\u0e35\u0e48\u0e14\u0e35\u0e40\u0e22\u0e35\u0e48\u0e22\u0e21  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-678 post-678 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-677\" alt=\"Eneas, Team Leader (Brazil)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u0e40\u0e2d\u0e40\u0e19\u0e2d\u0e31\u0e2a, \u0e2b\u0e31\u0e27\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e21 (\u0e1a\u0e23\u0e32\u0e0b\u0e34\u0e25)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e1c\u0e21 \u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48 Concentrix \u0e40\u0e1b\u0e47\u0e19\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e17\u0e35\u0e48\u0e04\u0e38\u0e49\u0e21\u0e04\u0e48\u0e32 \u0e21\u0e31\u0e19\u0e04\u0e37\u0e2d\u0e15\u0e33\u0e41\u0e2b\u0e19\u0e48\u0e07\u0e17\u0e35\u0e48\u0e1c\u0e21\u0e44\u0e14\u0e49\u0e1e\u0e31\u0e12\u0e19\u0e32\u0e15\u0e31\u0e27\u0e40\u0e2d\u0e07\u0e43\u0e19\u0e10\u0e32\u0e19\u0e30\u0e21\u0e37\u0e2d\u0e2d\u0e32\u0e0a\u0e35\u0e1e \u0e2a\u0e23\u0e49\u0e32\u0e07\u0e2d\u0e32\u0e0a\u0e35\u0e1e\u0e17\u0e35\u0e48\u0e1c\u0e21\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e21\u0e32\u0e41\u0e25\u0e49\u0e27\u0e2a\u0e32\u0e21\u0e04\u0e23\u0e31\u0e49\u0e07 \u0e41\u0e25\u0e30\u0e23\u0e39\u0e49\u0e2a\u0e36\u0e01\u0e27\u0e48\u0e32\u0e1c\u0e21\u0e22\u0e31\u0e07\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e44\u0e14\u0e49\u0e2d\u0e35\u0e01 \u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e43\u0e19\u0e28\u0e31\u0e01\u0e22\u0e20\u0e32\u0e1e\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e41\u0e25\u0e30\u0e21\u0e38\u0e48\u0e07\u0e21\u0e31\u0e48\u0e19\u0e15\u0e32\u0e21\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13 \u0e40\u0e1e\u0e23\u0e32\u0e30\u0e17\u0e35\u0e48\u0e19\u0e35\u0e48 \u0e04\u0e38\u0e13\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e44\u0e14\u0e49 \u0e1c\u0e21\u0e23\u0e31\u0e01\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48 Concentrix \u0e04\u0e33\u0e40\u0e14\u0e35\u0e22\u0e27\u0e17\u0e35\u0e48\u0e1a\u0e23\u0e23\u0e22\u0e32\u0e22\u0e16\u0e36\u0e07 Concentrix \u0e04\u0e37\u0e2d \u0e42\u0e2d\u0e01\u0e32\u0e2a    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/th\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0e17\u0e33\u0e44\u0e21\u0e16\u0e36\u0e07\u0e04\u0e27\u0e23\u0e23\u0e48\u0e27\u0e21\u0e07\u0e32\u0e19\u0e01\u0e31\u0e1a Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u0e07\u0e32\u0e19 \u0e07\u0e32\u0e19\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e1c\u0e39\u0e49\u0e1b\u0e01\u0e04\u0e23\u0e2d\u0e07 \u0e07\u0e32\u0e19\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e19\u0e31\u0e01\u0e40\u0e23\u0e35\u0e22\u0e19 \u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e17\u0e33\u0e44\u0e14\u0e49\u0e17\u0e35\u0e48 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":195,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-906","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobs.concentrix.com\/th\/\" \/>\n<meta property=\"og:locale\" content=\"th_TH\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Work with Concentrix - Game Changing Customer Support Jobs\" \/>\n<meta property=\"og:description\" content=\"Are you looking for a job in customer support and contact? 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