{"id":908,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:25","modified_gmt":"2026-02-17T03:06:25","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/tr\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"908\" class=\"elementor elementor-908 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;Ebeveynler i\\u00e7in i\\u015fler\\n\\u00d6\\u011frenciler i\\u00e7in i\\u015fler\\nEvden yap\\u0131lan i\\u015fler\\nYurtd\\u0131\\u015f\\u0131ndaki i\\u015fler\\nLiderler i\\u00e7in i\\u015fler\\nKa\\u015fifler i\\u00e7in \\u0130\\u015fler\\nHerkes i\\u00e7in i\\u015f imk\\u00e2nlar\\u0131&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">i\u015fler<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tEbeveynler&nbsp;i\u00e7in&nbsp;i\u015fler\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u00d6\u011frenciler&nbsp;i\u00e7in&nbsp;i\u015fler\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tEvden&nbsp;yap\u0131lan&nbsp;i\u015fler\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tYurtd\u0131\u015f\u0131ndaki&nbsp;i\u015fler\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tLiderler&nbsp;i\u00e7in&nbsp;i\u015fler\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tKa\u015fifler&nbsp;i\u00e7in&nbsp;\u0130\u015fler\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tHerkes&nbsp;i\u00e7in&nbsp;i\u015f&nbsp;imk\u00e2nlar\u0131\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/tr\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"\u0130\u015f Unvan\u0131 veya Anahtar Kelime Aray\u0131n\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Konum<\/option>\n                        <option value=\"\">T\u00fcm \u00dclkeler<\/option>\n                                                    <option value=\"Albania\">Arnavutluk<\/option>\n                                                    <option value=\"Algeria\">Cezayir<\/option>\n                                                    <option value=\"Argentina\">Arjantin<\/option>\n                                                    <option value=\"Australia\">Avustralya<\/option>\n                                                    <option value=\"Austria\">Avusturya<\/option>\n                                                    <option value=\"Belgium\">Bel\u00e7ika<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bosna Hersek<\/option>\n                                                    <option value=\"Brazil\">Brezilya<\/option>\n                                                    <option value=\"Bulgaria\">Bulgaristan<\/option>\n                                                    <option value=\"Canada\">Kanada<\/option>\n                                                    <option value=\"China\">\u00c7in<\/option>\n                                                    <option value=\"Colombia\">Kolombiya<\/option>\n                                                    <option value=\"Costa Rica\">Kosta Rika<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">\u00c7ekya<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Fildi\u015fi Sahili<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">Dominik Cumhuriyeti<\/option>\n                                                    <option value=\"Egypt\">M\u0131s\u0131r<\/option>\n                                                    <option value=\"El Salvador\">El Salvador<\/option>\n                                                    <option value=\"Estonia\">Estonya<\/option>\n                                                    <option value=\"Finland\">Finlandiya<\/option>\n                                                    <option value=\"France\">Fransa<\/option>\n                                                    <option value=\"Georgia\">G\u00fcrcistan<\/option>\n                                                    <option value=\"Germany\">Almanya<\/option>\n                                                    <option value=\"Ghana\">Gana<\/option>\n                                                    <option value=\"Greece\">Yunanistan<\/option>\n                                                    <option value=\"Guatemala\">Guatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">Macaristan<\/option>\n                                                    <option value=\"India\">Hindistan<\/option>\n                                                    <option value=\"Indonesia\">Endonezya<\/option>\n                                                    <option value=\"Ireland\">\u0130rlanda<\/option>\n                                                    <option value=\"Italy\">\u0130talya<\/option>\n                                                    <option value=\"Jamaica\">Jamaika<\/option>\n                                                    <option value=\"Japan\">Japonya<\/option>\n                                                    <option value=\"Jordan\">\u00dcrd\u00fcn<\/option>\n                                                    <option value=\"Korea (Republic of)\">G\u00fcney Kore<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">Letonya<\/option>\n                                                    <option value=\"Lithuania\">Litvanya<\/option>\n                                                    <option value=\"Macedonia (the former Yugoslav Republic of)\">Kuzey Makedonya<\/option>\n                                                    <option value=\"Madagascar\">Madagaskar<\/option>\n                                                    <option value=\"Malaysia\">Malezya<\/option>\n                                                    <option value=\"Mexico\">Meksika<\/option>\n                                                    <option value=\"Morocco\">Fas<\/option>\n                                                    <option value=\"Netherlands\">Hollanda<\/option>\n                                                    <option value=\"Nicaragua\">Nikaragua<\/option>\n                                                    <option value=\"Norway\">Norve\u00e7<\/option>\n                                                    <option value=\"Peru\">Peru<\/option>\n                                                    <option value=\"Philippines\">Filipinler<\/option>\n                                                    <option value=\"Poland\">Polonya<\/option>\n                                                    <option value=\"Portugal\">Portekiz<\/option>\n                                                    <option value=\"Romania\">Romanya<\/option>\n                                                    <option value=\"Saudi Arabia\">Suudi Arabistan<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">S\u0131rbistan<\/option>\n                                                    <option value=\"Singapore\">Singapur<\/option>\n                                                    <option value=\"Slovakia\">Slovakya<\/option>\n                                                    <option value=\"South Africa\">G\u00fcney Afrika<\/option>\n                                                    <option value=\"Spain\">\u0130spanya<\/option>\n                                                    <option value=\"Suriname\">Surinam<\/option>\n                                                    <option value=\"Sweden\">\u0130sve\u00e7<\/option>\n                                                    <option value=\"Switzerland\">\u0130svi\u00e7re<\/option>\n                                                    <option value=\"Thailand\">Tayland<\/option>\n                                                    <option value=\"Tunisia\">Tunus<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Birle\u015fik Arap Emirlikleri<\/option>\n                                                    <option value=\"United Kingdom of Great Britain and Northern Ireland\">Birle\u015fik Krall\u0131k<\/option>\n                                                    <option value=\"United States of America\">Amerika Birle\u015fik Devletleri<\/option>\n                                                    <option value=\"Viet Nam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>DUYURU: \u0130\u015fe al\u0131m doland\u0131r\u0131c\u0131l\u0131\u011f\u0131 uyar\u0131s\u0131<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u0130\u015fe al\u0131m s\u00fcrecimizi anlamak, giderek artan \u00e7evrimi\u00e7i i\u015fe al\u0131m doland\u0131r\u0131c\u0131l\u0131klar\u0131ndan kendinizi korumak i\u00e7in \u00e7ok \u00f6nemlidir. L\u00fctfen i\u015fe al\u0131m s\u00fcrecimizi, yayg\u0131n doland\u0131r\u0131c\u0131l\u0131k y\u00f6ntemlerini ve doland\u0131r\u0131c\u0131l\u0131k oldu\u011funu d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz faaliyetleri bildirmek i\u00e7in neler yapabilece\u011finizi incelemek i\u00e7in biraz zaman ay\u0131r\u0131n. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Daha fazla bilgi edin<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSadece sizin i\u00e7in se\u00e7tik \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Oyun de\u011fi\u015ftiren bir kariyerin g\u00fcc\u00fcn\u00fc deneyimleyin <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Kritere g\u00f6re filtrele<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">T\u00fcm\u00fcn\u00fc temizle<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Kritere g\u00f6re filtrele<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Dil<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">T\u00fcm Diller<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">\u015eehir<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">T\u00fcm \u015eehirler<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Kategori<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">T\u00fcm Kategoriler<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Ba\u015fvur (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"819\",\"campaign_id\":\"20256\",\"campaign_title\":\"Data Architect (TCF) R1738129\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Architect\",\"street\":\"USA KS Work-at-Home\",\"address\":\"USA KS Work-at-Home\",\"city\":\"USA\",\"state\":\"Kansas\",\"postal_code\":\"66601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Data Architect<\/b><\/p><p><\/p><h2>We are seeking an experienced Healthcare Data Platform Architect to lead the strategy, architecture, modernization, and delivery of enterprise healthcare data platforms. This role will focus on building scalable, secure, and modern data solutions that support analytics, reporting, interoperability, and business decision-making.<\/h2><h2>The ideal candidate will have deep expertise in AWS, Databricks, Big Data, and Lakehouse architecture, along with strong experience in healthcare data platforms, modernization, governance, and operational excellence.<\/h2><h2><\/h2><h2>Key Responsibilities<\/h2><p><b>Lead the architecture and delivery of healthcare data platforms across cloud and hybrid environments<\/b><\/p><ul><li>Drive platform strategy, roadmap, and modernization initiatives<\/li><li>Support enterprise analytics, reporting, and interoperability needs<\/li><\/ul><p><\/p><p><b>Modernize legacy Big Data platforms to AWS and Databricks Lakehouse<\/b><\/p><ul><li>Design scalable frameworks for<span>\u00a0<\/span>ingestion, curation, quality, reconciliation, governance, and monitoring<\/li><li>Oversee high-performance data pipelines for enterprise and clinical use cases<\/li><\/ul><p><b>Provide technical leadership across healthcare data domains<\/b><\/p><ul><li>Support<span>\u00a0<\/span>claims, clinical, pharmacy, and interoperability<span>\u00a0<\/span>data<\/li><li>Ensure solutions meet enterprise standards for<span>\u00a0<\/span>security, compliance, reliability, and performance<\/li><\/ul><p><b>Partner with stakeholders and mentor engineering teams<\/b><\/p><ul><li>Prioritize platform capabilities and roadmap investments<\/li><li>Establish best practices and reusable design patterns<\/li><li>Support<span>\u00a0<\/span>Teradata\/Terradata<span>\u00a0<\/span>strategy and integration as needed<\/li><\/ul><p><\/p><p><b>10&#43; years of experience in data engineering, platform architecture, or enterprise data delivery<\/b><\/p><ul><li>Including leadership experience in<span>\u00a0<\/span>healthcare data environments<\/li><\/ul><p><\/p><p><b>Strong expertise in:<\/b><\/p><ul><li>AWS<\/li><li>Databricks<\/li><li>Apache Spark<\/li><\/ul><p><\/p><p>The base salary for this position is $106,087 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Be a <b>forward thinker<\/b> and have strategic vision to grow business at scale.<\/p><p><\/p><p><b>Coach and teach<\/b> the reps on team to successfully navigate the sales process and sales cycle (specific acumen in objection handling, negotiation and prospecting)<\/p><p><\/p><p><b>Proactively flex management style<\/b> to meet employee needs and can motivate and inspire excellence from the team.<\/p><p><\/p><p><b>Demand excellence<\/b> through demonstrating best sales practices, coaching (through effective 1:1s), performance reviews, developing and inspiring team members<\/p><p><\/p><p><b>Coach your team on innovative sales practices<\/b> to solve customer problems and create deal strategies, especially at CxO level relationships<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1737919\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-10T12:12:26.444+08:00\",\"created_at\":\"2026-06-10T10:05:23.789+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDE3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1737919\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1417\",\"descriptor\":\"Manager I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375331\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1737919\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1737919\/apply\",\"job_requisition_id\":\"R1737919\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dominic.huang@concentrix.com\"},\"first_name\":\"Dominic Huang (016189)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1737919\",\"wid\":\"e2ac41003e63101faa07aeb73d7b0000\",\"descriptor\":\"Manager I, B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Qualifications<\/b>:<\/p><ul><li><p><\/p><\/li><li>Proven experience in sales management, preferably in a SaaS or technology-related industry.<\/li><li>Strong understanding of sales processes, lead generation, and deal closure.<\/li><li>Excellent leadership and team management skills, with the ability to motivate and develop a sales team.<\/li><li>Track record of achieving and exceeding sales targets and revenue goals.<\/li><li>Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.<\/li><li>Excellent communication and interpersonal skills to build relationships with internal teams and customers.<\/li><li>Familiarity with CRM systems and sales automation tools.<\/li><li>Bachelor&#39;s degree in business, marketing, or a related field.<\/li><\/ul><p><\/p><ul><li><p><b>Requirements:<\/b><\/p><\/li><li>Min 5 years of people leadership, team leadership, or team coaching\/ mentorship experience<\/li><li>Sales and Sales Management experience preferably in a technology, IT, SaaS, Cloud and\/or Human Capital \/ Consulting<\/li><li>Proven track record in both hunting and farming sales<\/li><li>Expertise in scaling businesses in a high-growth market<\/li><li>Ability and willingness to coach and provide guidance to team members with the aim of improving the sales skills of the team<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"824\",\"campaign_id\":\"20178\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1737880\",\"campaign_type\":\"job_application\",\"job_title\":\"AWS MLOps Engineer\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>AWS MLOps Enginner<\/b><\/p><p><\/p><p>We are looking for an\u00a0ML Engineer \/ MLOps Engineer\u00a0with experience in\u00a0ML lifecycle management,\u00a0model deployment, and\u00a0cloud-based ML systems. The ideal candidate should have hands-on expertise in\u00a0training, evaluating, deploying, versioning, and monitoring ML models\u00a0in production environments.<\/p><p><\/p><p><b>Required Skills<\/b><\/p><p><b>ML \/ MLOps<\/b><\/p><p>2&#43; years of experience\u00a0in:<\/p><ul><li>MLflow \/ Spark ML<\/li><li>Python and ML libraries<\/li><li>Model training and evaluation<\/li><li>Model registration, versioning, and lifecycle management<\/li><li>Model deployment, CI\/CD, and GitHub Actions<\/li><li>Model monitoring and performance metrics<\/li><\/ul><p><\/p><p><b>AWS Cloud<\/b><\/p><p><b>2&#43; years of experience<\/b>\u00a0with:<\/p><ul><li>Amazon ECS<\/li><li>Amazon ECR<\/li><li>Amazon API Gateway<\/li><li>Amazon RDS<\/li><li>Application Load Balancer<\/li><li>Amazon S3<\/li><\/ul><p><\/p><p><b>Backend<\/b><\/p><p>1&#43; year of experience\u00a0in:<\/p><ul><li>FastAPI<\/li><li>REST API development<\/li><li>SQL and relational data modeling<\/li><li>PostgreSQL<\/li><li>SQLAlchemy \/ ORM<\/li><\/ul><p><\/p><p><b>Good to Have<\/b><\/p><p><b>Preferred Skills<\/b><\/p><p>Experience with:<\/p><ul><li>Agentic AI<\/li><li>Databricks\u00a0(Unity Catalog, Jobs &amp; Workflows, Access Management)<\/li><\/ul><p><\/p><p>Someone who has worked on\u00a0end-to-end ML lifecycle management\u00a0including:<\/p><ul><li>training<\/li><li>deployment<\/li><li>versioning<\/li><li>monitoring<\/li><li>production support<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix is currently hiring a Systems Analyst<span><span>\u00a0<\/span>with experience in<span>\u00a0<\/span><\/span>healthcare payer systems<span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span>HL7 FHIR interoperability<span>, responsible for translating regulatory and business requirements into technical solutions. 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Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p><\/p><p>#LI-Remote<\/p><p><\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Title<\/b>: <b>.NET Lead Technical Engineer \/ Architect <\/b><\/p><p><b>Location: Remote in USA<\/b><\/p><p><\/p><p>We are seeking an experienced .NET Lead Technical Engineer \/ Architect who can lead the design and delivery of intelligent, enterprise-grade applications while remaining hands-on in development. This role requires deep expertise in .NET architecture, backend services, API development, and strong working knowledge of React for building modern user interfaces. The ideal candidate combines architecture leadership, strong coding ability, knowledge of software design patterns, and practical experience using AI and LLM-powered engineering tools within disciplined software engineering guardrails.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead the architecture, design, and implementation of AI-enabled enterprise applications using .NET for backend services and React for frontend development.<\/li><li>Remain hands-on in coding by building .NET services, REST APIs, orchestration layers, integrations, and React-based UI features.<\/li><li>Design scalable application architectures that incorporate AI, LLMs, or intelligent automation capabilities while maintaining reliability, security, and maintainability.<\/li><li>Define and enforce architecture standards, coding practices, design patterns, and engineering guardrails across the development lifecycle.<\/li><li>Apply strong software design principles including SOLID, dependency injection, modular design, event-driven patterns, and service-oriented architecture.<\/li><li>Partner with product managers, UX designers, AI engineers, developers, QA, and DevOps teams to translate and refine business needs into robust technical solutions.<\/li><li>Guide teams on API design, service contracts, frontend architecture, state management, testing strategies, observability, and deployment readiness.<\/li><li>Review solution designs and code to ensure alignment with performance, scalability, security, and maintainability expectations.<\/li><li>Mentor engineering teams and drive adoption of AI-assisted development practices that improve productivity without compromising software quality.<\/li><li>Support modern DevOps, CI\/CD, cloud deployment, and automated testing practices for end-to-end software delivery.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Engineering, or a related field, or equivalent practical experience.<\/li><li>Strong hands-on software engineering experience in C#, React Framework , .NET services, enterprise API development, and application design.<\/li><li>Proven experience leading architecture and technical delivery for enterprise-scale applications.<\/li><li>Good hands-on knowledge of React framework, JavaScript or TypeScript, and modern UI development concepts for building responsive web applications.<\/li><li>Experience building and integrating RESTful APIs, microservices, and distributed application components.<\/li><li>Strong understanding of software architecture, object-oriented design, and enterprise software design patterns.<\/li><li>Working knowledge of AI or LLM-enabled application use cases, intelligent workflow design, or AI-assisted development tooling.<\/li><li>Experience with secure software engineering practices, code reviews, testing strategies, and modern DevOps workflows.<\/li><li>Ability to balance technical leadership responsibilities with direct hands-on contribution to software development.<\/li><li>Strong communication and collaboration skills, with the ability to guide teams and influence technical decisions.<\/li><\/ul><p><\/p><p><b>AI-Assisted Engineering Expectations<\/b><\/p><ul><li>Experience using AI LLM coding agents, developer copilots, or AI engineering tools to accelerate solution design, coding, testing, refactoring, and documentation.<\/li><li>Ability to apply AI-assisted development within software engineering guardrails, including architecture standards, code quality expectations, security controls, privacy requirements, and review processes.<\/li><li>Evaluate AI-generated outputs critically for correctness, maintainability, scalability, security, and alignment with technical and business goals.<\/li><li>Define responsible AI development practices, ensuring generated code and design artifacts are verified through human review, testing, and governance controls.<\/li><li>Support the use of AI and LLM capabilities in software products where relevant, while preserving engineering rigor, traceability, and operational reliability.<\/li><li>Promote practical prompt patterns, reusable AI workflows, and team conventions that improve delivery speed while protecting software quality and design integrity.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with AWS or other cloud platforms for hosting .NET applications, APIs, AI services, and scalable solution components.<\/li><li>Exposure to Claude, AI orchestration frameworks, prompt engineering, or intelligent automation platforms.<\/li><li>Familiarity with containerization and orchestration technologies such as Docker and Kubernetes.<\/li><li>Experience with frontend architecture, reusable component design, and modern UI engineering practices in React.<\/li><li>Background in modernization, performance tuning, observability, and enterprise application transformation.<\/li><li>Experience leading technical teams, architecture discussions, and engineering delivery for complex digital solutions.<\/li><\/ul><p><\/p><p>This role is ideal for a strong technical leader who can architect modern AI-enabled solutions, code critical backend services, and contribute effectively to frontend application design using React. The successful candidate will bring a balanced mix of architecture depth, delivery leadership, hands-on engineering, and disciplined use of AI-assisted development practices to help teams build high-quality software at speed.<\/p><p><\/p><p>The base salary range for this position is $92,250 to $130,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p><b>#WAH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1737469\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-10T08:08:20.087+08:00\",\"created_at\":\"2026-06-10T00:04:45.786+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDE1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/XMLNAME-NET-Lead-Technical-Engineer---Architect_R1737469\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375353\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/XMLNAME-NET-Lead-Technical-Engineer---Architect_R1737469\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/XMLNAME-NET-Lead-Technical-Engineer---Architect_R1737469\/apply\",\"job_requisition_id\":\"R1737469\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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This Corporate Sales\\nProfessional will actively engage with clients to sell new products, solutions, and services to existing\\nclients across the retail, automotive, travel and hospitality industries. This professional generate leads;\\ndevelops targets into clients and meets revenue and profit goals as assigned by sales leadership.\\nThe professional in this role ideally resides within the Eastern and Central Time Zones within the USA or\\nCanada with easy access to an airport.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><span>We are seeking an experienced and results-driven Associate Director<\/span><b>, Account Management<\/b><span> to manage a portfolio of strategic global account. This individual contributor role focuses on deepening client relationships, identifying growth opportunities, managing commercial engagements, and ensuring the delivery of exceptional service. The successful candidate will be a consultative seller and strategic thinker with a strong understanding of client needs and industry trends.<\/span><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Client Relationship Management<\/b><\/p><ul><li><span>Serve as the primary point of contact for assigned account, ensuring strong, long-term relationships with key decision-makers and stakeholders.<\/span><\/li><li><span>Build and expand relationships beyond traditional buying towers to uncover new opportunities.<\/span><\/li><li><span>Gain a deep understanding of the client\u2019s business model, challenges, and goals to proactively identify solutions and growth opportunities.<\/span><\/li><li><span>Conduct regular strategic business reviews with clients to communicate performance, discuss initiatives, and align on business objectives.<\/span><\/li><\/ul><p><b>Strategic Account Growth<\/b><\/p><ul><li><span>Develop and execute forward-looking account plans that align with client objectives and Concentrix growth targets.<\/span><\/li><li><span>Identify, develop, and present multi-service proposals, including Concentrix or partner technology solutions.<\/span><\/li><li><span>Actively manage the sales lifecycle for upsell opportunities: from lead generation to proposal development, pricing, negotiation, and closure.<\/span><\/li><li><span>Support responses to RFPs, RFIs, and RFQs in collaboration with cross-functional teams.<\/span><\/li><\/ul><p><b>Commercial &amp; Contract Management<\/b><\/p><ul><li><span>Lead and support contract renewals and commercial negotiations to ensure win-win outcomes.<\/span><\/li><li><span>Track contract timelines and proactively engage with clients to ensure timely renewals.<\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li><span>Partner with internal stakeholders across Sales Support, Operations, Finance, and Product to ensure delivery excellence and alignment on client initiatives.<\/span><\/li><li><span>Provide market and client intelligence to internal teams to inform strategy, product development, and continuous improvement.<\/span><\/li><li><span>Maintain and update CRM tools (e.g., Salesforce) with accurate account data, sales activity, and opportunity pipeline information.<\/span><\/li><\/ul><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><ul><li><span>Proven experience identifying problems and developing solutions (via core audit knowledge, and conceptual and analytical thinking) as well as established experience managing time, resources, and projects.<\/span><\/li><li><span>Proven experience in strategic account management or client-facing roles, ideally within BPO, technology, or enterprise services. Experience in Content Moderation, Financial Crime &amp; Compliance, Trust &amp; Safety, or B2B environments is preferred.<\/span><\/li><li><span>Strong consultative selling and relationship management skills with executive-level stakeholders.<\/span><\/li><li><span>Demonstrated success in managing and growing enterprise accounts, responding to RFPs\/RFIs\/RFQs, and leading commercial negotiations.<\/span><\/li><li><span>Solid understanding of business operations, industry trends, and competitive landscape.<\/span><\/li><li><span>Strong problem-solving skills and ability to navigate complex, matrixed environments.<\/span><\/li><li><span>Excellent communication skills\u2014both written and verbal\u2014with the ability to engage and influence stakeholders at all levels.<\/span><\/li><li><span>Proficiency with Microsoft Office Suite and CRM platforms (Salesforce preferred).<\/span><\/li><li><span>Bachelor\u2019s degree in business, Marketing, or a related field; MBA is a plus.<\/span><\/li><li><span>Flexibility to travel (approximately 20%).<\/span><\/li><li><b>Key Competencies<\/b><\/li><li><b>Strategic Thinking<\/b><span> \u2013 Able to align account strategy with broader business goals.<\/span><\/li><li><b>Client Focus<\/b><span> \u2013 Committed to delivering value and building trust with clients.<\/span><\/li><li><b>Results-Oriented<\/b><span> \u2013 Track record of meeting or exceeding revenue and client satisfaction goals.<\/span><\/li><li><b>Adaptability<\/b><span> \u2013 Comfortable navigating change and solving complex challenges.<\/span><\/li><li><b>Collaboration<\/b><span> \u2013 Works effectively across departments to achieve shared objectives.<\/span><\/li><\/ul><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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If you enjoy talking to people and want a stable career with training + advancement, this is it.<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li>English level B1 or higher - conversational is enough to start.<\/li>\\n<li>Good communication skills + positive attitude.<\/li>\\n<li>Willingness to learn and join the launch team.<\/li>\\n<\/ul>\\n<p><strong>Next step:<\/strong><\/p>\\n<p>Kick off your application with a quick, free language check. It helps us place you in the right role and is the first step toward joining our new Alsadat City site.<\/p>\\n<p><strong>Alsadat City is just getting started. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<\/div>\\n<div id=\\\"56$146082\\\" class=\\\"WFVF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WDUI\\\">\\n<div id=\\\"56$146082--uid190\\\" class=\\\"WO2S WE2S WD5\\\" title=\\\"\\\" data-automation-id=\\\"multilineTextView\\\" data-metadata-id=\\\"56$146082\\\" data-uxi-form-item-child-list-index=\\\"14\\\">\\n<p class=\\\"gwt-HTML\\\" dir=\\\"ltr\\\"><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<div class=\\\"gwt-HTML\\\" dir=\\\"ltr\\\">\\n<div id=\\\"75d91431bc294291b5356464fd04a835\\\" class=\\\"WFVF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WDUI WFTI WEUI\\\">\\n<div id=\\\"75d91431bc294291b5356464fd04a835--uid213\\\" title=\\\"\\\" data-automation-widget=\\\"richTextArea\\\" data-automation-metadata-id=\\\"56$309310\\\" data-uxi-form-item-child-list-index=\\\"2\\\">\\n<div>\\n<div class=\\\"css-v47zm2-FocusContainer e1ge5hpl0\\\">\\n<div class=\\\"css-69rp85-EditorContainer e1ge5hpl1\\\" data-automation-id=\\\"richTextEditor\\\" data-metadata-id=\\\"56$309310\\\" data-uxi-widget-editable=\\\"false\\\">\\n<div class=\\\"css-1v6ili8-TextEditorContainer eg1t6ed0\\\" data-automation-id=\\\"richTextContent\\\">\\n<div class=\\\"css-149jhad\\\">\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Duties and Responsibilities<\/strong><br \/>&bull; 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Ability to make timely and sound decisions; make decisions under conditions of&nbsp;uncertainty or limited data; evaluate short- and long-term consequences<br \/>&bull; Professional and polished demeanor<\/p>\\n<p><br \/><strong>Requirements:<\/strong><br \/>&bull; Proficiency in <strong>Spanish and English - both written and verbal<\/strong>;<br \/>&bull; 2+ years working in a sales or account management preferred<br \/>&bull; Experience in high volume calling preferred<br \/>&bull; Experience working with Salesforce.com or similar CRM preferred&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<p>&bull; Friendly multicultural and multilingual environment;&nbsp;<\/p>\\n<p>&bull; Mentoring, training, and career development programs;&nbsp;<\/p>\\n<p>&bull; Happiness programs and internal social events;&nbsp;<\/p>\\n<p>&bull; Additional health care package;&nbsp;<\/p>\\n<p>&bull; Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/p>\\n<p>&bull; Birthday Time Off;&nbsp;<\/p>\\n<p>&bull; 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Malaga (Hybrid),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Account Manager<\/b>\u00a0on our team, you will: \u00a0<\/p><p><br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate \u00a0<br \/>- Understand partner market and competition and evaluate reseller interest \u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products \u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs \u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods \u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary \u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction \u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI \u00a0<br \/>- May attend country partner events for meeting key partners\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Swedish and advanced in English<br \/>- Have two years of related technical sales experience preferred \u00a0<br \/>- Are familiar with channel programs \u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills \u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize \u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions \u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday 9:00 to 18:00\u00a0<br \/>- Salary 23,400 euros gross\/year &#43; up to 7,200 euros gross\/year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Central office location in Malaga \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/><b>\u00a0<\/b><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentri<\/b>x, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1729152\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"26518.18\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-09T18:06:55.340+08:00\",\"created_at\":\"2026-06-09T15:01:27.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-SME_R1729152-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375357\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-SME_R1729152-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-SME_R1729152-1\/apply\",\"job_requisition_id\":\"R1729152\"}],\"organizations\":[{\"wid\":\"697b48dab8a7100e0e9c882704ed0000\",\"descriptor\":\"W0ZTOF AXA PHILIPPINES_Life_CS_IBV_T1\",\"reference_id\":\"W0ZTOF\",\"custom_reference_id\":\"W0ZTOF\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"66c887115953100e0dcec46f8a940000\",\"descriptor\":\"22282 - Axa Philippines - 980004095\",\"reference_id\":\"980004095\",\"custom_reference_id\":\"980004095\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"rialyn.trajano@concentrix.com\"},\"first_name\":\"Ria-Lyn Trajano (101741882)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729152\",\"wid\":\"24a59730e81b100ff2c1b46f4e160000\",\"descriptor\":\"Sr. SME\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\"},{\"id\":\"1501\",\"campaign_id\":\"599\",\"campaign_title\":\"Advisor II, B2B Sales R1737579\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (English - speaking) \u2013 On-site \u2013 High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Passionate about finding your next big opportunity? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a<strong> <\/strong><strong>Sales Representative <\/strong>on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>- Manage qualified inbound calls for Commercial Business Development of customers acquired \/ profiled on line Account management of gold customers and partners&nbsp;<br \/>- Identify and qualify prospects and deciders in the targeted companies&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline&nbsp;<br \/>- Review level of client satisfaction and escalating issues when necessary&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Make outbound calls to existing customers when required&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>- Are proficient or bilingual in English&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Have solid Sales Background&nbsp;<br \/>- Are achievement and goal oriented&nbsp;<br \/>- Have good computer skills&nbsp;<br \/>- Have previous experience in Sales B2B&nbsp;<br \/>- Are motivated and self-starter&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:<\/strong>&nbsp;<\/p>\\n<p>-Have previous experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:\u202f\u202f&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract<\/p>\\n<p>- Schedule: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Base salary 19.623 euros gross\/year + up to 3.000 euros gross\/year in bonus&nbsp;<br \/>- Great office location in\u202fBarcelona<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f<\/p>\\n<p>R1737579<\/p>\",\"ats_external_id\":\"R1737579\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-10T16:04:10.628+02:00\",\"created_at\":\"2026-06-09T12:07:26.998+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375334\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English---speaking----On-site---High-Tech-Industry-HS03_R1737579\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English---speaking----On-site---High-Tech-Industry-HS03_R1737579\/apply\",\"job_requisition_id\":\"R1737579\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreia.borges@concentrix.com\"},\"first_name\":\"Andreia Borges Bernardo (103537377)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1737579\",\"wid\":\"015487ca134f100ffaf49ca99eca0000\",\"descriptor\":\"Sales Representative (English - speaking) \u2013 On-site \u2013 High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"86\",\"campaign_id\":\"1130\",\"campaign_title\":\"CS Advisor I, Customer Service\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I Customer Service \",\"street\":\"EQ Plaza tower - Lot 1217, Seksyen, 57, Jln Sultan Ismail, Kuala Lumpur\",\"address\":\"EQ Plaza tower - Lot 1217, Seksyen, 57, Jln Sultan Ismail, Kuala Lumpur\",\"city\":\"Kuala Lumpur\",\"state\":\"Federal Territory of Kuala Lumpur\",\"postal_code\":\"55221\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"Manage Inquiries: Answer incoming requests via phone, email, live chat, or social media.\",\"long_description\":\"<h1><strong>Job Title: <\/strong>(Advisor I, Customer Service)<\/h1>\\n<h2>Job Summary:<\/h2>\\n<p>We are looking for a customer-focused and detail-oriented individual to join our team as a Advisor I, Customer Service. In this role, you will handle a wide range of customer inquiries related to insurance services, ensuring a positive experience and providing timely solutions.<\/p>\\n<p>&nbsp;<\/p>\\n<div class=\\\"otQkpb\\\" role=\\\"heading\\\" aria-level=\\\"3\\\" data-animation-nesting=\\\"\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Core Responsibilities<!--TgQPHd|[]--><\/div>\\n<ul class=\\\"KsbFXc U6u95\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Manage Inquiries<!--TgQPHd|[]--><\/strong>: Answer incoming requests via phone, email, live chat, or social media.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAE\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Resolve Issues<!--TgQPHd|[]--><\/strong>: Troubleshoot product errors, process refunds, and handle customer complaints efficiently.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAI\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Maintain Records<!--TgQPHd|[]--><\/strong>: Update CRM systems with detailed logs of customer interactions and account changes.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAM\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Provide Product Data<!--TgQPHd|[]--><\/strong>: Educate users on specific product features, services, and corporate policies.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAQ\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Process Transactions<!--TgQPHd|[]--><\/strong>: Assist with order placements, delivery tracking, cancellations, and billing setups.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAU\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Escalate Cases<!--TgQPHd|[]--><\/strong>: Route complex or highly technical issues to specialized internal departments.<\/span><!--TgQPHd|[]--><\/li>\\n<!--TgQPHd|[]--><\/ul>\\n<div class=\\\"Fsg96\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><!--TgQPHd|[]--><\/div>\\n<div class=\\\"otQkpb\\\" role=\\\"heading\\\" aria-level=\\\"3\\\" data-animation-nesting=\\\"\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Key Skills and Qualifications<!--TgQPHd|[]--><\/div>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Active Listening<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Giving full attention to accurately pinpoint the root cause of consumer stress.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAE\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Clear Communication<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Relaying precise operational or technical steps in a calm, accessible manner.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAI\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Technical Savvy<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: High familiarity with help desk databases, VoIP phone systems, and Microsoft Office tools.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAM\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Emotional Intelligence<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Displaying high patience, empathy, and professionalism during high-stress conflicts.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAQ\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Time Management<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Juggling multi-channel ticket streams without letting service speed drop.<\/span><\/span><\/li>\\n<li><strong>Diploma and Bachelor&rsquo;s degree with knowledge of Customer Service.<\/strong><\/li>\\n<li><strong>1&ndash;2 years&rsquo; experience in a Customer Service\/Content Moderation environment.<\/strong><\/li>\\n<li><strong>Proficient in spoken and written English with Level B2; additional languages are an advantage.<\/strong><\/li>\\n<li><strong>Excellent communication, interpersonal, and problem-solving skills.<\/strong><\/li>\\n<li><strong>Ability to work in a fast-paced, team-oriented environment and rotational shifts 24\/7.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1684504\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-10T07:59:03.200+08:00\",\"created_at\":\"2026-06-09T11:32:13.425+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"media\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Yogyakarta\",\"state\":\"Jawa Tengah\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"postal_code\":\"55221\",\"primary_location\":{\"id\":\"ID-YOG-LIPPO-01\",\"wid\":\"a8911b6d481401129d13f762b4638415\",\"descriptor\":\"IDN Yogyakarta - Lippo Mall GF, 1st & Upper Ground Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2997\",\"wid\":\"f4d4dfc27cf30117687570044a570000\",\"descriptor\":\"Advisor I, Content Moderator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349375\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Yogyakarta-Lippo-Mall-Floors-1--6\/Advisor-I--Content-Moderator---English_R1684504\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Yogyakarta-Lippo-Mall-Floors-1--6\/Advisor-I--Content-Moderator---English_R1684504\/apply\",\"job_requisition_id\":\"R1684504\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684504\",\"wid\":\"65d8044bdf5b103be3259f540bf70000\",\"descriptor\":\"R1684504 Advisor I, Content Moderator \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\"},{\"id\":\"149\",\"campaign_id\":\"1837\",\"campaign_title\":\"R1737025 Senior Advisor Automotive Customer Service Representative (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"R1737025 Senior Advisor Automotive Customer Service Representative (On-Site)\",\"street\":\"USA Auburn Hills MI\",\"address\":\"USA Auburn Hills MI\",\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"postal_code\":\"48326\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Join a world-class team in Auburn Hills, MI, as a Senior Advisor Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a<\/span> Senior Advisor Automotive<span> Customer Service Representative<\/span> position at Concentrix is the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Senior Advisor Automotive<span> Customer Service Representative<\/span>, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost <span>learning and leadership development <\/span><span>programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p>As <span>a<\/span> Senior Advisor Automotive <span>Customer Service Representative<\/span>, you will:<\/p><ul><li>Demonstrated experience in dealer, fleet, roadside, or automotive service support and managing escalations end-to-end.<\/li><li>Strong written and verbal communication skills; ability to follow approved templates while tailoring messaging appropriately.<\/li><li><span>Experience with CRM tools to - Proficiency using CRM platforms (Salesforce preferred) for case management, documentation, and customer communication.<\/span><\/li><li><span>Experience handling complex customer concerns and escalations through resolution.<\/span><\/li><li>Working knowledge of automotive service processes (repair orders, diagnostics, parts\/VOR\/back orders) and ability to interpret operational signals (e.g., CSMS reports).<\/li><li>Ability to prioritize and manage multiple queues\/tasks under time constraints with high attention to detail.<\/li><li>Ability to exercise sound judgment and make customer-focused decisions within established guidelines.<\/li><li>Serve as the single point of contact for customers, dealerships, field personnel, and internal stakeholders during complex case resolution.<\/li><li>Partner with cross-functional teams including Technical Assistance, Field Operations, Parts, Warranty, Legal, and Brand teams to drive timely resolutions.<\/li><li>Experience reviewing and interpreting vehicle service histories, repair documentation, and technical information.<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Senior Advisor Automotive <span>Customer Service Representative<\/span> role include:<\/p><ul><li>One to three years of automotive retail or OEM experience<\/li><li>Strong analytical and problem-solving skills with the ability to assess complex customer situations, or even Ability to analyze case trends, identify root causes, and recommend appropriate resolutions.<\/li><li>Executive-level communication and influencing<\/li><li>Negotiation and conflict resolution<\/li><li>Strategic thinking<\/li><li><span>Required education\/licensing\/certifications.<\/span><\/li><li>Proficiency in fast-paced multitasking.<\/li><li>Eagerness to learn new technologies.<\/li><li>Must reside in the United States and have a valid U.S. address for residence.<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$20-$22\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a <span>401(k)-retirement plan<\/span>, paid time off, and holidays.<\/li><li>Paid training and lucrative employee referral program.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it.<\/li><li>Health and wellness programs with trained partners to help promote a healthy you.<\/li><li>Mentorship programs that support your rewarding career journey.<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/li><li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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This approach supports our goal of promoting fair representation and diversity within the workplace.<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1734319\",\"location\":\"Johannesburg, Gauteng\",\"job_type\":\"full_time\",\"salary\":\"58833.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-06-10T14:19:28.203Z\",\"created_at\":\"2026-06-09T07:00:29.198Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDkx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDkx\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\"},{\"id\":\"831\",\"campaign_id\":\"20080\",\"campaign_title\":\"Lead Project Manager (TCF) R1737392\",\"campaign_type\":\"job_application\",\"job_title\":\"Change Management AI Adoption Expert Bilingual (French and English)\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>As a Copilot Adoption &amp; Change Management Consultant at Concentrix, you will help enterprise clients unlock the value of Microsoft Copilot and Microsoft 365 transformation initiatives. 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Candidates with a good level of<b> French and English w<\/b>ill be especially well positioned to support multilingual and multi-geo engagements.<\/p><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p>Responsibilities:<\/p><ul><li>Lead business case identification and prioritization based on business impact, feasibility, and alignment with organizational goals<\/li><li>Shape and execute enterprise-level Copilot adoption strategies aligned to client transformation priorities<\/li><li>Facilitate structured readiness assessments across organizational change, skilling, and enablement maturity, and recommend practical action plans<\/li><li>Develop and support execution of skilling, enablement, and internal communication strategies to increase engagement and adoption<\/li><li>Engage business and IT stakeholders to monitor progress, track value realization, and optimize adoption plans based on feedback and usage insights<\/li><li>Apply Microsoft frameworks and tools to support structured reviews, adoption planning, success measurement, and value realization<\/li><li>Design training curricula, certification pathways, and learning assets that support successful user enablement<\/li><li>Create communication and engagement plans that build awareness, reduce resistance, and support long-term behavioral change<\/li><li>Design and interpret adoption analytics, KPIs, and reporting views to measure outcomes and identify improvement opportunities<\/li><li>Implement feedback mechanisms and support structures to remove blockers and improve the employee experience<\/li><li>Facilitate executive and practitioner discussions with strong meeting discipline, visible decision tracking, and clear follow-up actions<\/li><li>Help convert concerns around AI, quality, safety, or readiness into structured experiments with owners, timelines, and measurable outcomes<\/li><li>Produce high-quality client-ready assets quickly, including backlogs, labs, communications materials, and KPI scaffolds<\/li><li>Tailor consulting engagements based on time constraints, stakeholder mix, data access, and business priorities across multiple industries<\/li><\/ul><h2>Your qualifications<\/h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have 5&#43; years of experience in enterprise consulting, digital transformation, or business change enablement<\/li><li>Bring experience leading use case identification and business case development for emerging technologies<\/li><li>Have demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers<\/li><li>Possess a strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies<\/li><li>Have experience using adoption and change management frameworks such as Prosci or equivalent<\/li><li>Can work effectively across business, IT, and executive stakeholder groups<\/li><li>Have excellent communication, facilitation, and stakeholder engagement skills<\/li><li>Bring experience designing or supporting internal communications, skilling, or change enablement programs in large organizations<\/li><li>Have experience partnering with adoption and success teams to accelerate outcomes and remove blockers<\/li><li>Have a good level of French and English, both written and spoken<\/li><li>Are comfortable working across industries and adapting quickly to changing client needs and business contexts<\/li><\/ul><p>It will be a plus if you:<\/p><ul><li>Have 7\u201310&#43; years in enterprise adoption and change management with Microsoft 365<\/li><li>Bring 2&#43; years of experience in short-format consulting engagements such as workshops or accelerators<\/li><li>Have experience enabling champions communities at 1,000&#43; user scale<\/li><li>Have prior consulting experience in a Big 4 or boutique consulting environment<\/li><li>Bring deep enablement experience for finance, legal, or customer service personas<\/li><li>Have supported multi-geo or multilingual rollout programs<\/li><li>Have experience creating learning assets and Power BI adoption views<\/li><li>Hold a Prosci Certified Change Practitioner certification or equivalent<\/li><li>Hold Microsoft Copilot knowledge credentials or equivalent<\/li><li>If not yet certified, are willing to obtain required certifications upon hire<\/li><\/ul><p><\/p><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><p><\/p><p>The base salary for this position is $110000-$120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 6\/30\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p>#WFH<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you passionate about cloud computing and helping others succeed through learning and innovation?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>looking for an Inside <b>Partner Engineer Trainer <\/b>to help enable partners with the knowledge, skills, and confidence they need to <\/span><\/span><\/p><p><span><span>successfully<span>\u00a0<\/span><\/span><span>leverage<\/span><span><span>\u00a0<\/span>our client platform.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As an <b>Inside Partner Engineer Trainer <\/b>in Barcelona,<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>combine your technical<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, training skills, and passion for cloud technologies to empower partners and drive business growth.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Design and deliver engaging\u00a0training programs, including presentations, workshops, demos, and hands-on labs.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Act as a trusted technical advisor, helping partners understand and<span>\u00a0<\/span><\/span><span>adopt\u00a0solutions<\/span><span><span>\u00a0<\/span>and best practices.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collaborate with Partner Account Managers to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>training needs and tailor enablement programs to partner requirements.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create,<span>\u00a0<\/span><\/span><span>maintain<\/span><span>, and continuously improve training materials to reflect on the latest products and releases.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Foster a collaborative learning environment through webinars, training sessions, and knowledge-sharing initiatives.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Gather feedback,<span>\u00a0<\/span><\/span><span>monitor<\/span><span><span>\u00a0<\/span>training effectiveness, and drive continuous improvement across partner enablement activities.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- 2\u20134 years of experience in technical training, technical support, cloud technologies, pre-sales, or a similar customer-facing technical role.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fluent\u00a0in\u00a0English (spoken and written).<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong understanding of cloud computing concepts, including IaaS, PaaS, and SaaS.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience creating and delivering technical training content for diverse audiences.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<\/span><span>Google Cloud Digital Leader certificatio<\/span><span>n<span>\u00a0<\/span><\/span><span>requir<\/span><span>ed<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Nice to have<\/span><\/span><span><span>\u00a0<\/span><\/span><\/b><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<\/span><span>\u00a0<\/span><span>Bachelor&#39;s degree in Computer Science<\/span><span>, Engineering, or<span>\u00a0<\/span><\/span><span>a related<\/span><span><span>\u00a0<\/span>field<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Google Cloud certifications such as Professional Cloud Architect or Associate Cloud Engineer.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience with networking, databases, big data, security, or distributed systems.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Background in channel management, partner enablement, or pre-sales environments.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience working with cloud infrastructure and modern software<span>\u00a0<\/span><\/span><span>architectures<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What&#39;s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>- Full-time\u00a0<\/span><span>39 hours<\/span><span>\/week contract: Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>- Salary 26.480,38 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus &#43; Restaurant Card<\/span><\/span><br \/><span><span>- Central location in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses\u00a0<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0<\/span><span>game-changers<\/span><span>\u00a0<\/span><span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0<\/span><span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We&#39;re<\/span><span>\u00a0proudly\u00a0<\/span><span>united as one<\/span><span>\u00a0team, one company, globally.\u00a0<\/span><span>We&#39;re<\/span><span>\u00a0<\/span><span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><span>\u00a0<\/span><\/p><p><span>We are seeking a seasoned Identity SME with extensive experience to play a pivotal role in securing our customers&#39; Microsoft Identity and related services, both on-premises and in the cloud.<\/span><\/p><p><\/p><p><span>This role is crucial in safeguarding sensitive information and ensuring robust security measures are in place.<\/span><\/p><p><span>The ideal candidate will possess technical expertise across the following:<\/span><\/p><ul><li><span>Active Directory Domain Services (including ADCS (PKI), ADFS, DNS &amp; DHCP)<\/span><\/li><li><span>Microsoft Entra ID<\/span><\/li><li><span>Microsoft Entra Connect\/Cloud Sync<\/span><\/li><li><span>Microsoft Defender for Identity<\/span><\/li><\/ul><p><\/p><p><span>They will also provide technical expertise and guidance on Microsoft security best practices, offer in-depth knowledge of security principles, techniques, and protocols.<\/span><\/p><p><\/p><p><span>This will require fluency in both<b> Dutch and English<\/b>, excellent communication skills, with the ability to articulate complex security concepts clearly, strong collaboration skills, working effectively across various teams, with commitment to continuous learning and staying abreast of the latest security trends and technologies.<\/span><\/p><\/div><div><div><div><div><div><div><div><div><div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1736933\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-10T22:09:23.152+08:00\",\"created_at\":\"2026-06-08T18:09:04.529+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-SME_R1736933\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375498\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-SME_R1736933\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-SME_R1736933\/apply\",\"job_requisition_id\":\"R1736933\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - 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The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. The candidate should also have a basic understanding of the Power Platform and how it integrates with Dynamics.<\/div><div><\/div><div>The candidate must demonstrate fluency in English and Italian, and is in Italy. It\u2019s expected the candidate will travel less than 20% of the time.<\/div><div><\/div><div>Please make use of the evaluation form emailed on May 21st, 2026. Feel free to adjust the form as needed but keep all the D365 CE Apps in the list.<\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English and Italian language skills to engage in business and technical conversations and workshops with customers.<\/li><li>The candidate should be located in Italy.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>Expert knowledge in<span>\u00a0<\/span><b>Dynamics 365 Customer Insights \u2013 Journeys<\/b>: designing, troubleshooting and optimizing components, such as Journeys, Segments, Events, Insights, Lead Management, Email Templates, Consent Management, and more.<ul><li>Experience with<span>\u00a0<\/span><b>Dynamics 365 Customer Insights \u2013 Data<span>\u00a0<\/span><\/b>would be highly<b><span>\u00a0<\/span><\/b>desirable: supporting customer with designing data models, ingesting data from external 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Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Evaluate and review product content, images, videos, and advertisements to determine their relevance to customer requirements.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure all content complies with client guidelines, maintaining high quality and credibility of information.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Contribute directly to the enhancement of information quality that users interact with.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Fluency in Portuguese and English: Essential for effective communication and content evaluation.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Calm and Well-Organized: Thrive in a fast-paced environment;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Team Player: Possess a positive attitude with the ability to work independently.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Judgment Skills: Able to discern key points in written descriptions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Curiosity &amp; Aesthetic Sense: Strong interest in maintaining high content standards.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote Work: Enjoy the flexibility and convenience of working from home, while being a crucial part of a dynamic, global team.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Comprehensive training to equip you with all necessary skills for your tasks.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Opportunities for career development and growth within the company.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Participation in engaging team and company events.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitive salary.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-949\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"45\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-06-10T01:59:02.672+02:00\",\"created_at\":\"2026-06-08T10:21:05.096+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\"},{\"id\":\"835\",\"campaign_id\":\"20029\",\"campaign_title\":\"Professional I, Digital Operations R1736414\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Digital Advertising\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"About the Role\\nYou'll support day-to-day execution of multi-channel demand generation programs across B2B and B2C clients. The role is within the Performance Marketing Group (PMG). This role includes campaign trafficking, performance tracking, and paid media execution across search, display, video, and social.\",\"long_description\":\"<p><b>What You&#39;ll Do<\/b><\/p><ul><li>Build and QA advertising campaigns across platforms such as Google Ads, Microsoft Advertising, LinkedIn, and Meta<\/li><li>Manage UTM structures, campaign naming conventions, and conversion tracking across active regions and client accounts<\/li><li>Monitor daily performance across channels and flag anomalies, pacing risks, or optimization opportunities<\/li><li>Pull and reconcile lead and conversion data; apply data quality logic to produce clean reporting inputs<\/li><li>Support report preparation (such as monthly and quarterly reports): collate platform exports, populate performance tables, and flag variance against targets<\/li><li>Manage content syndication campaign setup and lead delivery tracking across syndication partners (B2B programs)<\/li><li>Coordinate with sales team to ensure lead handoff accuracy and quality<\/li><li>Build and maintain tracking spreadsheets and performance dashboards<\/li><\/ul><p><b>What We&#39;re Looking For<\/b><\/p><ul><li>3-5 years in a paid media or demand generation role \u2014 B2B and\/or B2C experience considered<\/li><li>Hands-on experience with at least three of the following: Google Ads, Microsoft Advertising, LinkedIn Campaign Manager, Meta Ads Manager<\/li><li>Comfort with data: able to build pivot tables, apply filters, and identify discrepancies in large exports without supervision<\/li><li>Understanding of UTM parameters, campaign attribution, and conversion tracking<\/li><li>Some experience with using data from GA4 or equivalent web analytics<\/li><li>Familiarity with AI-native ad platform features and their pros and cons: Performance Max, Google&#39;s Smart Bidding, Meta Advantage&#43;, LinkedIn Predictive Audiences, etc.<\/li><li>Understanding how and when to use automation and AI tools in digital marketing<\/li><li>Strong attention to detail: catch naming convention errors, tracking gaps, and data anomalies quickly<\/li><\/ul><p><b>Nice to Have<\/b><\/p><ul><li>Demonstrated experience using AI tools to streamline workflow, for example: drafting copy variations, summarizing performance data, building prompt-driven reporting templates, or automating repeatable research tasks<\/li><li>Some experience with Salesforce, Hubspot, 6sense, or other B2B tools<\/li><li>Knowledge of content syndication<\/li><li>Working knowledge of GDPR or regional compliance requirements, particularly for EU markets<\/li><li>Experience supporting multi-geo campaigns across markets<\/li><\/ul><p><\/p><p><b>What Good Looks Like<\/b><\/p><p>You prize accuracy and precision, and double-check your work. You identify and flag problems proactively and quickly. You know the difference between a campaign pacing issue and a tracking issue, and escalate correctly. You ask questions when something is ambiguous rather than guessing. You look for opportunities to optimize and improve processes and performance.<\/p><p><\/p><p>The base salary range for this position is CAD $64000 - $75000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is June 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><\/p><p><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1736414\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-06-09T06:04:26.554+08:00\",\"created_at\":\"2026-06-06T00:04:10.229+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDAyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Sr-Specialist--Digital-Advertising_R1736414\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Digital\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0682\",\"descriptor\":\"Professional I, Digital Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375250\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Sr-Specialist--Digital-Advertising_R1736414\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Sr-Specialist--Digital-Advertising_R1736414\/apply\",\"job_requisition_id\":\"R1736414\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elizabeth.petko@concentrix.com\"},\"first_name\":\"Betsy Petko (102030346)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736414\",\"wid\":\"bd5f873b557f101e4d9200137eb50000\",\"descriptor\":\"Sr. Specialist, Digital Advertising\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"836\",\"campaign_id\":\"20013\",\"campaign_title\":\"Manager I, Training &amp; Quality R1736959\",\"campaign_type\":\"job_application\",\"job_title\":\"Training and Quality Manager\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><b>Training and Quality Manager \u2013 Financial Services<\/b><br \/><br \/><b>At Concentrix<\/b>, we\u2019re looking for an experienced and driven <b>Training and Quality Manager<\/b> to support a <b>financial services client<\/b> in delivering exceptional customer experiences, operational excellence, and regulatory compliance.<\/p><p>In this role, you will lead the <b>training<\/b> and <b>quality assurance<\/b> strategy for customer support operations, ensuring advisors are fully equipped to handle customer interactions with accuracy, professionalism, and empathy. You will play a critical role in improving performance, embedding quality standards, and driving continuous improvement in a highly regulated environment.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design, implement, and continuously improve\u00a0<b>new hire<\/b>\u00a0and\u00a0<b>ongoing training programs<\/b><\/p><\/li><li><p>Ensure all learning content reflects\u00a0<b>financial services processes<\/b>,\u00a0<b>policies<\/b>, and\u00a0<b>compliance requirements<\/b><\/p><\/li><li><p>Partner with operations leaders to identify capability gaps and build targeted development plans<\/p><\/li><li><p>Lead the\u00a0<b>quality assurance framework<\/b>\u00a0across customer interactions, including calls, chats, emails, and back-office activity<\/p><\/li><li><p>Monitor performance against internal standards and client expectations<\/p><\/li><li><p>Drive calibration sessions to ensure consistent scoring and evaluation across teams<\/p><\/li><li><p>Analyse quality trends, training effectiveness, and performance data to identify opportunities for improvement<\/p><\/li><li><p>Deliver coaching insights and action plans that improve customer experience, compliance, and operational KPIs<\/p><\/li><li><p>Support frontline leaders with structured coaching and performance interventions<\/p><\/li><li><p>Act as a key point of contact for\u00a0<b>training<\/b>\u00a0and\u00a0<b>quality<\/b>\u00a0matters with internal stakeholders and the financial services client<\/p><\/li><li><p>Present insights, recommendations, and performance updates in a clear and data-driven way<\/p><\/li><li><p>Build strong relationships across operations, compliance, and client teams<\/p><\/li><li><p>Ensure all training and quality activities align with\u00a0<b>regulatory<\/b>,\u00a0<b>risk<\/b>, and\u00a0<b>compliance<\/b>\u00a0standards relevant to financial services<\/p><\/li><li><p>Maintain audit-ready documentation and robust quality controls<\/p><\/li><\/ul><p><b>What We\u2019re Looking For<\/b><\/p><ul><li><p>Proven experience in a\u00a0<b>Training Manager<\/b>,\u00a0<b>Quality Manager<\/b>, or\u00a0<b>Training &amp; Quality leadership<\/b>\u00a0role<\/p><\/li><li><p>Experience working within\u00a0<b>financial services<\/b>,\u00a0<b>banking<\/b>,\u00a0<b>insurance<\/b>,\u00a0<b>collections<\/b>, or another regulated environment<\/p><\/li><li><p>Strong knowledge of\u00a0<b>quality frameworks<\/b>,\u00a0<b>learning design<\/b>, and\u00a0<b>performance coaching<\/b><\/p><\/li><li><p>Ability to interpret data and turn insights into practical improvement actions<\/p><\/li><li><p>Excellent communication, presentation, and stakeholder management skills<\/p><\/li><li><p>Strong understanding of\u00a0<b>compliance<\/b>,\u00a0<b>risk<\/b>, and\u00a0<b>customer experience<\/b>\u00a0expectations in financial services<\/p><\/li><li><p>Experience leading teams and influencing cross-functional stakeholders<\/p><\/li><li><p>Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment<\/p><\/li><li><p>A proactive, solutions-focused mindset with a passion for continuous improvement<\/p><\/li><\/ul><p>If you are passionate about <b>developing people<\/b>, <b>driving quality<\/b>, and delivering measurable impact in a <b>financial services environment<\/b>, we\u2019d love to hear from you. Join <b>Concentrix<\/b> and help us raise the bar for customer experience, compliance, and operational performance.<\/p>\",\"ats_external_id\":\"R1736959\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-08T22:06:42.055+08:00\",\"created_at\":\"2026-06-05T21:38:48.974+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDAxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1684\",\"descriptor\":\"Manager I, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375163\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\/apply\",\"job_requisition_id\":\"R1736959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"tasneem.ibrahim@concentrix.com\"},\"first_name\":\"Tasneem Ibrahim (102527327)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1736959\",\"wid\":\"b3154aa96291100ecdff779f43210000\",\"descriptor\":\"Training and Quality Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"837\",\"campaign_id\":\"20010\",\"campaign_title\":\"Receptionist R1731271\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist Full Time - Lecce\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p><span>Vuoi entrare a far parte di un\u2019azienda globale, vivace e in continua crescita dove potrai sviluppare le tue competenze e migliorare professionalmente? Concentrix \u00e8 alla ricerca di #Gamechanger da inserire come Receptionist Full Time presso la nostra nuova sede di Lecce<\/span><\/p><p><br \/><span>La risorsa si occuper\u00e0 della gestione del Front Office, dell\u2019accoglienza dei visitatori e supporter\u00e0 con entusiasmo il Team Facility<\/span><\/p><p><span>\u00a0<\/span><br \/><span><b>Quale Sar\u00e0 il tuo contributo al nostro team?<\/b><\/span><\/p><ul><li><span>Sarai responsabile nell\u2019accogliere i visitatori, registrarli, ed accompagnarli nelle varie strutture della sede<\/span><\/li><li><span>Supporterai il Team Facility<\/span><\/li><li><span>Fornirai supporto amministrativo ai vari dipartimenti aziendali<\/span><\/li><li><span>Gestirai gli approvvigionamenti per gli uffici,<\/span><\/li><li><span>Coordinerai la prenotazione delle sale meeting, training, relax.<\/span><\/li><li><span>Monitorerai e supervisionerai gli impianti elettrici\/idrici\/di condizionamento in collaborazione con il team Facility \u00a0e manterrai i contatti per la gestione e la relativa manutenzione<\/span><\/li><li><span>Sarai il punto di \u00a0coordinamento della sede con fornitori e le imprese di pulizie e la security<\/span><\/li><li><span>Effettuerai il controllo e la manutenzione dei registri chiavi e visitatori.<\/span><\/li><li><span>Stamperai, attiverai, consegnerai e disattiverai i badge aziendali agli altri #Gamechangers<\/span><\/li><li><span>Verificherai il rispetto delle procedure, dei manuali e delle policy con particolare riguardo all\u2019Health and Safety e Physical &amp; Security.<\/span><\/li><li><span>Prenderai parte, secondo necessit\u00e0, a meeting di varia natura (audit aziendali)<\/span><\/li><li><span>Lavorerai in sinergia con il dipartimento Informatico, con particolare attenzione alla gestione del magazzino e a tutta la logistica del materiale aziendale<\/span><\/li><li><span>Fornirai Supporto all\u2019organizzazione degli eventi<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Chi Cerchiamo?<\/b><\/span><\/p><ul><li><span>Pregressa esperienza come Receptionist, Addett* all\u2019accoglienza<\/span><\/li><li><span>Diploma di scuola superiore o titolo equivalente<\/span><\/li><li><span>Buona conoscenza della lingua inglese che verr\u00e0 testata in sede di colloquio - 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Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"custom_reference_id\":null,\"company_reference_id\":\"WIT03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"germano.serra@concentrix.com\"},\"first_name\":\"Germano Serra (223706)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1731271\",\"wid\":\"df0835787267100e30111354b3b20000\",\"descriptor\":\"Receptionist Full Time - Lecce\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"838\",\"campaign_id\":\"20009\",\"campaign_title\":\"Consultant, Strategy (TCF) R1736213\",\"campaign_type\":\"job_application\",\"job_title\":\"BI Consultant\",\"street\":\"IND Work-at-Home\",\"address\":\"IND Work-at-Home\",\"city\":\"IND\",\"state\":\"Andaman and Nicobar Islands\",\"postal_code\":\".\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Position Overview<\/p><p>Role Summary<\/p><p>Concentrix is seeking an Analytic Consultant to support business intelligence, reporting, and data analysis initiatives across the organization. This is an analyst-focused role responsible for developing reports, dashboards, and data-driven insights that support operational and strategic decision-making.<\/p><p>The ideal candidate will have experience working with structured datasets, writing and optimizing SQL queries, using Python for analytics workflows, and building reports in Power BI and Tableau. This role also requires proficiency in Excel and Power Query, along with familiarity working within cloud and data warehouse environments such as Snowflake, Azure, and AWS.<\/p><p>The successful candidate will demonstrate strong analytical capability, attention to detail, and the ability to communicate findings effectively to internal stakeholders.<\/p><p>Key Responsibilities<\/p><p>1. Analytics and Reporting<\/p><ul><li>Develop, maintain, and enhance recurring and ad hoc reports, dashboards, and visualizations to support business operations and performance management.<\/li><li>Analyze large and structured datasets to identify trends, anomalies, and business opportunities.<\/li><li>Translate business requirements into accurate, scalable, and user-friendly reporting solutions.<\/li><li>Perform data validation, reconciliation, and quality checks to ensure reporting integrity and consistency.<\/li><li>Prepare and present analytical findings in a clear and professional manner.<\/li><\/ul><p>2. SQL Development and Performance Tuning<\/p><ul><li>Write, test, and optimize SQL queries for data extraction, transformation, and reporting.<\/li><li>Improve query performance by applying efficient logic, join strategies, aggregation methods, and filtering techniques.<\/li><li>Troubleshoot and resolve query-related issues affecting reporting accuracy or performance.<\/li><li>Work with relational database structures and cloud-based warehouse tables, including Snowflake.<\/li><li>Support reusable query development and reporting logic standardization.<\/li><\/ul><p>3. Python Analytics Workflows<\/p><ul><li>Use Python to support data preparation, automation, transformation, validation, and analytical tasks.<\/li><li>Assist in automating repetitive reporting and analysis processes where appropriate.<\/li><li>Document scripts, logic, assumptions, and analytical methods to support maintainability and consistency.<\/li><\/ul><p>4. Dashboard Development and Visualization<\/p><ul><li>Design, build, and maintain dashboards and reports using Power BI and Tableau.<\/li><li>Use Power Query to transform and prepare data for reporting and visualization.<\/li><li>Develop clear and effective dashboards that communicate KPIs, trends, and actionable insights.<\/li><li>Support dashboard optimization, usability improvements, and reporting enhancements.<\/li><li>Ensure visual outputs align with business definitions, reporting standards, and stakeholder expectations.<\/li><\/ul><p>5. Data Modeling and Data Management<\/p><ul><li>Support data modeling activities to improve analytics and reporting structures.<\/li><li>Work with data tables, schemas, relationships, and structured datasets to prepare data for business intelligence use.<\/li><li>Assist with development and maintenance of datasets that support reporting accuracy, consistency, and scalability.<\/li><li>Apply foundational knowledge of:<ul><li>fact and dimension tables<\/li><li>table relationships<\/li><li>data normalization and denormalization<\/li><li>metric and KPI definitions<\/li><\/ul><\/li><li>Collaborate with technical teams to understand source systems and data flows.<\/li><\/ul><p>6. Stakeholder Collaboration<\/p><ul><li>Partner with internal stakeholders to gather, document, and clarify reporting and analytics requirements.<\/li><li>Communicate technical and analytical information effectively to both technical and non-technical audiences.<\/li><li>Participate in meetings, reporting reviews, and cross-functional discussions to support solution delivery.<\/li><li>Maintain a professional, responsive, and service-oriented approach when supporting stakeholder needs.<\/li><\/ul><p>Required Qualifications<\/p><p>1. Education<\/p><ul><li>Bachelor\u2019s degree in Analytics, Information Systems, Computer Science, Statistics, Mathematics, Business, or a related field.<\/li><li>Equivalent combination of education and relevant experience may be considered.<\/li><\/ul><p>2. Experience<\/p><ul><li>0\u20132 years of experience in analytics, business intelligence, reporting, data analysis, or a related field.<\/li><li>Internship, co-op, or project-based experience in data analysis, dashboard development, or reporting is acceptable.<\/li><\/ul><p>3. Technical Skills<\/p><ul><li>Proficiency in SQL, including joins, aggregations, subqueries, and query optimization.<\/li><li>Working knowledge of Python for data analysis and automation.<\/li><li>Experience with Python libraries such as pandas, numpy, matplotlib, and seaborn.<\/li><li>Experience developing dashboards and reports in Power BI and\/or Tableau.<\/li><li>Strong proficiency in Microsoft Excel, including formulas, pivot tables, lookups, charts, and data analysis functions.<\/li><li>Experience using Power Query for data extraction and transformation.<\/li><li>Familiarity with cloud data warehouse platforms such as Snowflake.<\/li><li>Exposure to Azure and AWS environments.<\/li><li>Foundational understanding of data modeling and data relationships.<\/li><\/ul><p>Preferred Qualifications<\/p><ul><li>Experience with DAX or other reporting calculation languages.<\/li><li>Familiarity with BI reporting best practices and visualization standards.<\/li><li>Exposure to data governance, reporting documentation, and quality control processes.<\/li><li>Understanding of end-to-end reporting lifecycle processes.<\/li><li>Experience in a large, matrixed, or enterprise environment is a plus.<\/li><li>Core Competencies<\/li><li>Professional Competencies<\/li><li>Strong analytical and problem-solving skills.<\/li><li>High attention to detail and commitment to data accuracy.<\/li><li>Effective written and verbal communication skills.<\/li><li>Strong organizational and time management abilities.<\/li><li>Ability to work independently and collaboratively in a team environment.<\/li><li>Adaptability and willingness to learn new tools and business processes.<\/li><\/ul>\",\"ats_external_id\":\"R1736213\",\"location\":\"IND, Andaman and Nicobar 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Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<h2>Concentrix \u2013 Global Total Rewards Senior Consultant<\/h2><h3>Who We Are<\/h3><p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>The B2B Sales Practice is the entity within Concentrix that is fully focused on B2B Sales and has a unique value proposition towards clients and prospects: \u201cDevelop your revenues\u201d. By combining GTM Consulting, Data&amp;Analytics, Marketing and Sales<span>, and Operations Excellence<\/span> expertise, we support our clients Sales Go-to-market in various areas: Demand Generation, Inside Sales, Channel Management, Customer Success and Renewals, and Sales Support. <\/span><\/p><p><span>To support and perpetuate our growth and ambitions, we are recruiting a B2B Sales GTM, Marketing &amp; Communication Manager to lead and evolve our commercial positioning, enablement, and marketing strategy across the B2B Sales practice.<\/span><\/p><p><\/p><h2>What You Will Do in This Role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><span>The B2B Sales GTM, Marketing &amp; Communication Manager is a key contributor to the commercial growth and market positioning of the B2B Sales practice. Operating at the intersection of strategy, content, and execution, this role owns the end-to-end GTM narrative \u2014 from value proposition development and sales enablement to thought leadership, analyst relations, and AI innovation storytelling.<\/span><\/p><p><span>He\/she defines, evolves, and operationalizes the go-to-market positioning across priority verticals and geographies, ensuring alignment between global sales strategy and the materials that bring it to life in front of clients, prospects, and analysts.<\/span><\/p><p><span>This position requires both strong creative and strategic communication skills, and a transversal internal leadership capacity \u2014 working across sales, operations, marketing, and leadership stakeholders to produce high-impact, commercially-oriented outputs.<\/span><\/p><p><\/p><p><b><span>GTM STRATEGY &amp; SALES ENABLEMENT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Own and evolve B2B Sales GTM positioning and messaging across the practice<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build and refine industry narratives and verticalized messaging across priority sectors<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Develop vertical decks, first-strike materials, and sales motion playbooks<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create and evolve value propositions for new offerings and emerging capabilities<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support RFP responses and strategic proposal development<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Translate market opportunities into scalable, repeatable sales motions<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build commercialization narratives for AI and technology solutions<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>MARKETING &amp; COMMUNICATIONS<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Own and publish the B2B Sales internal newsletter and communication updates<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Consolidate and communicate new wins, innovations, GTM materials, and business announcements<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Manage and align social media and thought leadership priorities<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Maintain and enrich the B2B Sales content ecosystem and knowledge repository<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Serve as the primary point of contact for marketing alignment across teams<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support executive communications, leadership presentations, and strategic storytelling<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Maintain and update website content and digital messaging as positioning evolves<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>MARKET INTELLIGENCE &amp; COMPETITIVE MONITORING<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Conduct ongoing market intelligence across AI, B2B sales, and the competitive landscape<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Consolidate analyst trends, market signals, and competitor developments into monthly updates<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Translate benchmark findings and external signals into strategic recommendations<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support benchmarking analyses and market comparisons for leadership reporting<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>ANALYST RELATIONS &amp; EXTERNAL POSITIONING<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate analyst-related deliverables, submissions, and briefing materials<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Manage proof points, innovation stories, and differentiation narratives<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create executive storytelling that demonstrates business evolution and impact<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support positioning for external recognitions and market visibility initiatives<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>AI &amp; INNOVATION WORKSTREAMS<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support positioning and commercialization of AI-enabled sales solutions<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Develop messaging and use cases for iXHero and other emerging initiatives<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build AI thought leadership and innovation narratives for internal and external audiences<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Research emerging technologies and convert findings into strategic recommendations<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>CASE STUDIES, AWARDS &amp; KNOWLEDGE MANAGEMENT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Lead creation and maintenance of a centralized case study library structured by sales motion<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Interview stakeholders, collect outcomes, and convert client stories into sales proof points<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate award submissions and recognition programs \u2014 identification, narrative development, and tracking<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Identify content gaps and future knowledge opportunities across the practice<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>EVENTS &amp; EXECUTIVE SUPPORT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support planning and execution of client and leadership events<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create executive presentations, speaking materials, and event collateral<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate post-event communications and opportunity tracking<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support leadership on ad hoc strategic initiatives and transformation programs<\/span><\/p><p><span>\u00a0<\/span><\/p><h2><b>Your Qualifications<\/b><\/h2><p>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><b>Concentrix is a great match if you have:<\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>5\u20138 years of experience in B2B marketing, GTM strategy, sales enablement, or strategic communications<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Strong writing skills \u2014 able to craft narratives that are sharp, structured, and commercially compelling<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Familiarity with B2B sales dynamics, buyer journeys, and vertical go-to-market approaches<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Experience with AI, SaaS, or technology solutions is a strong plus \u2014 particularly in sales contexts<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Comfortable managing multiple stakeholders across sales, operations, marketing, and leadership<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Track record of producing high-quality sales and marketing assets independently<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Fluency in English<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Structured, detail-oriented, and proactive \u2014 able to prioritize and drive results in a fast-moving environment<\/span><\/p><p><\/p><h2>Power the Best Version of You!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><h3><\/h3><h2>Equal Opportunity Employer<\/h2><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1732823\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"3800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-10T16:21:07.153+08:00\",\"created_at\":\"2026-06-05T16:08:11.586+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sr-Manager--B2B-Sales-Marketing-Solutions_R1732823\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Opexother - CORPB2BSALES\",\"reference_id\":\"CORPB2BSALES\",\"custom_reference_id\":\"CORPB2BSALES\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f2a4d05054ea1015727c9b8c7f2a0000\",\"descriptor\":\"W0ZV63 Corp_B2b Sales\",\"reference_id\":\"W0ZV63\",\"custom_reference_id\":\"W0ZV63\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camille.pajot@concentrix.com\"},\"first_name\":\"Camille Pajot (102544964)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1732823\",\"wid\":\"b2ce520f8bb7100ebd59928ea5520000\",\"descriptor\":\"Sr. Manager, B2B Sales Marketing Solutions\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"841\",\"campaign_id\":\"19974\",\"campaign_title\":\"Sr. Product Manager (TCF) R1736238\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Owner\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b>Technical Product Owner \u2013 Marketing Apps \u2013 Remote <\/b><\/p><p><\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>About the Role<\/b><\/p><p>We are seeking a high-caliber <b>Technical Product Owner<\/b> to drive the evolution of our marketing automation and customer engagement platforms. In this role, you will bridge the gap between complex marketing strategies and scalable technical execution. You will own the product backlog and lifecycle from discovery to deployment, ensuring our technical ecosystem seamlessly supports advanced audience segmentation, automated customer journeys, and high-impact campaign execution.<\/p><p>If you are a collaborative tech-product champion who thrives in an Agile environment and excels at translating business growth, engagement, and retention goals into robust technical features, we want you on our team.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><b>Strategic Alignment:<\/b> Partner closely with marketing, business, and technical stakeholders to translate complex customer engagement requirements into actionable product features and user stories.<\/li><li><b>Technical Collaboration:<\/b> Collaborate with engineering and architecture teams to design and deliver scalable, reliable solutions across marketing platforms and system integrations.<\/li><li><b>Lifecycle &amp; Backlog Ownership:<\/b> Own the product backlog, define clear acceptance criteria, and drive delivery across the entire Software Development Life Cycle (SDLC)\u2014from initial discovery through to deployment.<\/li><li><b>Agile Execution:<\/b> Lead story refinement sessions with development and Quality Engineering (QE) teams to ensure clear alignment and execution readiness.<\/li><li><b>Cross-Functional Orchestration:<\/b> Proactively manage dependencies, mitigate risks, and align timelines across diverse, cross-functional teams.<\/li><li><b>Prioritization:<\/b> Balance and prioritize platform enhancements, technical debt, and operational tasks to directly support marketing goals (growth, engagement, and retention).<\/li><li><b>Operational Support:<\/b> Empower marketing stakeholders in their campaign execution by providing platform-specific operational support and training.<\/li><li><b>Production Triage:<\/b> Investigate and troubleshoot complex production issues across marketing applications and data integrations to ensure platform stability.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><b>Experience:<\/b> \u00a05&#43; years of experience as a Technical Product Owner or in a similar technical product management role, with a strong focus on supporting marketing technology (MarTech) or customer-facing platforms.<\/li><li><b>Domain Expertise:<\/b> Proven experience working with marketing campaign delivery platforms, applications, and supporting complex workflows (including audience building, scheduling, execution, and tracking).<\/li><li><b>Agile Proficiency:<\/b> Deep understanding of Agile methodologies with demonstrated expertise in backlog management, sprint planning, Jira, and leading Scrum ceremonies.<\/li><li><b>Marketing Acumen:<\/b> \u00a0Strong ability to grasp marketing use cases, customer journeys, data segmentation, and their corresponding business impacts.<\/li><li><b>Stakeholder Management:<\/b> Exceptional capability to manage, influence, and communicate effectively with cross-functional partners across Marketing, Product, and Engineering teams.<\/li><li><b>Data &amp; Technical Literacy:<\/b><ul><li>Basic analytical skills with the ability to write <b>SQL<\/b> queries to validate data and inform product decisions.<\/li><li>Solid familiarity with <b>APIs<\/b> and system integrations.<\/li><\/ul><\/li><li><b>Soft Skills:<\/b> Outstanding communication, documentation, and prioritization skills, with a proven track record of managing multiple high-priority initiatives in a fast-paced environment.<\/li><li><b>Availability:<\/b> Ability to serve as a lead on-call resource on a rotational schedule to help triage priority production issues when they occur.<\/li><li><b>Education:<\/b> Bachelor\u2019s degree required.<\/li><li><b>Language:<\/b> Advanced conversational English proficiency.<\/li><\/ul><p><\/p><p><b>Preferred Additional Skills<\/b><\/p><ul><li>Hands-on experience managing email and mobile marketing ecosystems, tracking data from initial collection through campaign deployment to final analytics.<\/li><li>Direct experience working with leading marketing automation platforms, specifically <b>Airship<\/b>.<\/li><li>Familiarity with Customer Data Platforms (CDPs) like <b>Amperity<\/b> and integration platforms like <b>SnapLogic<\/b>.<\/li><li>Deep understanding of advanced campaign orchestration, behavioral segmentation, and customer engagement workflows.<\/li><\/ul><p><\/p><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><\/div><\/div>\",\"ats_external_id\":\"R1736238\",\"location\":\"Mexico 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And due to continued growth, we\u2019re looking for more talented game-changers<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p>WHAT YOU WILL DO IN THIS ROLE\u00a0<\/p><p><\/p><p>As an Automotive Customer Service Representative, you\u2019ll:<\/p><ul><li>Understanding Parts Catalogue and Automotive Enthusiast:\u00a0 Familiarity with a parts catalogue and automotive components, including their role in vehicle operation, is highly advantageous.<\/li><li>Problem Solving Expertise:\u00a0 Strong problem-solving skills are essential for this role.\u00a0 You will act as a central hub, gathering information from various groups to find solutions.<\/li><li>Solution-Orientated Approach:\u00a0 This role requires a solution-orientated mindset, involving investigative work on multiple issues and the ability to integrate findings effectively.<\/li><li>Research Skills:\u00a0 While not an authoritative position, this role demands excellent research skills to thoroughly investigate issues.<\/li><li>Analytical Thinking:\u00a0 Ability to analyze problems and outline necessary steps to achieve a positive resolution.<\/li><li>Communication Skills:\u00a0 Deliver challenging messages with empathy, patience, and clear guidance.<\/li><li>Order Management:\u00a0 Review and assist with orders, check part availability, use discretion in communicating about ETA issues, support other departments, and guide them in finding and utilizing information.<\/li><li>Documentation:\u00a0Maintaining accurate records of parts transactions, including orders, deliveries, and inventory adjustments.<\/li><li>Collaboration:\u00a0 Work with cross-functional teams and provide actionable insights back to our clients<\/li><li>Inventory Management:\u00a0 Efficiently use inventory tool to identify accurate part numbers, specifications based on VIN information.<\/li><li><span>Deliver expert customer experiences\u2026with a smile.<\/span><\/li><\/ul><p><\/p><p>YOUR QUALIFICATIONS\u00a0<\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:\u00a0<\/p><ul><li>High School diploma<\/li><li>Experience working with Automotive is an asset and preferred<\/li><li>Proven experience in inventory management or a related field.<\/li><li>Communicate effectively with various stakeholders both in written and verbal forms<\/li><li>Experience with the Microsoft Office Suite<\/li><li>Must be flexible, detail oriented, organized, able to multi-task with variety of different tools<\/li><li>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/li><li>Proficiency in fast-paced environments<\/li><li>Eagerness to learn new technologies<\/li><\/ul><p><\/p><p>WHAT\u2019S IN IT FOR YOU<br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary for this position is <span>$21\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>registered retirement savings plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p>REIMAGINE THE BEST VERSION OF YOU!\u00a0<br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374958\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\/apply\",\"job_requisition_id\":\"R1736767\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736767\",\"wid\":\"b3154aa96291100e9e8cd36649b10000\",\"descriptor\":\"Sales Development Specialist - B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"169\",\"campaign_id\":\"798\",\"campaign_title\":\"R1736719 - Belleville - Luminys Bilingual En\/Fr\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Rep - Security Systems (Bilingual: French \/ English - On-Site \",\"street\":\"CAN Belleville\",\"address\":\"CAN Belleville\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 1B8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Technical Support Specialist \u2013 Security Systems provides first-line technical support for electronic security systems including IP security cameras, Network Video Recorders (NVRs), access control systems, and network switches. The position requires fluency in both English and French to support bilingual customers and stakeholders. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a title=\\\"\\\" href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Technical Support Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Technical Support Rep. you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Troubleshooting for - IP cameras, NVR\/DVR systems, Access control systems, Network switches (PoE), perform basic remote diagnostics and configuration changes.<\/p>\\n<\/li>\\n<li>\\n<p>Incident &amp; Ticket Management<\/p>\\n<\/li>\\n<li>\\n<p>Customer Communication in both English and French<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Technical Support Rep role include:<\/p>\\n<ul>\\n<li>\\n<p>Familiarity with: IP security cameras, Network Video Recorders, Access control systems, Network switches video Management systems<\/p>\\n<\/li>\\n<li>\\n<p>Working knowledge of TCP\/IP , IP addressing, DHCP, DNS, Power over Ethernet<\/p>\\n<\/li>\\n<li>\\n<p>Operating Systems Windows 10&amp;11<\/p>\\n<\/li>\\n<li>\\n<p>Understanding of Windows server environments<\/p>\\n<\/li>\\n<li>\\n<p>Language: Fluent in both Eng and Fre (spoken and written)<\/p>\\n<\/li>\\n<li>\\n<p>1&ndash;3 years of technical support or help desk experience<\/p>\\n<\/li>\\n<li>\\n<p>Relevant hands-on experience with security or networking systems<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><br \/>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary range for this position is $28.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>Schedule can fall anywhere between Mon-Fri 8am-8pm<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1736719\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-09T19:59:06.389-04:00\",\"created_at\":\"2026-06-05T07:09:42.531-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601debc22faf5021a8b01\",\"address\":\"angela.stacey@concentrix.com\"},\"last_name\":\"Stacey\",\"first_name\":\"Angela\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2952\",\"wid\":\"1a180cbcd07201fa4027a841ea172ab9\",\"descriptor\":\"Advisor II, Technical Support - 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p>Role and Key Responsibilities:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0<b>Process Information: <\/b>CNX offers services specifically in the areas of <b>Fraud Investigation, Transaction Monitoring\/Sanction screening.<\/b><\/p><p><\/p><ul><li>Apply knowledge of regulatory requirements and industry best practices in the execution of Transaction Monitoring, EDD and ODD processes for the EU markets.<\/li><li>Leverage expertise in managing complex KYC cases related to HRC and PEP, Sanction Screening customers, identifying and mitigating associated risks.<\/li><li>Utilize analytical and investigative skills to assess financial statements, transactions, and customer profiles, ensuring compliance with KYC, Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) regulations.<\/li><li>Proficiently use KYC tools, platforms, and software to manage EDD and ODD cases efficiently.<\/li><li>Ensure compliance with local EU regulations and international KYC standards.<\/li><li>Foster a collaborative team environment, offering support and guidance to junior and experienced team members, while contributing to the ongoing improvement of KYC processes.<\/li><li>Maintain a customer-centric approach, balancing the need for compliance with providing a seamless, user-friendly experience.<\/li><li>Adapt to a fast-paced, evolving regulatory landscape, staying abreast of changes in the organization&#39;s priorities and incorporating new methodologies and technologies into the KYC workflow.<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Key skills &amp; knowledge:<\/p><p><\/p><ul><li>Hands-on 2&#43; experience in AML KYC\/Fraud Investigation, specifically in Enhanced Due Diligence (EDD) and Ongoing Due Diligence (ODD), Transaction Monitoring, Sanction screening.<\/li><li>Prior experience in finance or banking, ideally with exposure to the European market with a minimum experience of 2 years.<\/li><li>Proven ability to manage complex KYC, CDD, EDD cases and make informed decisions efficiently.<\/li><li>Strong knowledge of EU banking regulations and KYC requirements.<\/li><li>Proactive, detail-oriented, and capable of excelling under pressure.<\/li><li>Strong analytical and problem-solving skills, with the ability to generate independent insights.<\/li><\/ul><p><\/p><p>Educational Qualification: Graduate<\/p><p><\/p><p>Disclaimer: -<\/p><p><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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N26 - 980006699\",\"reference_id\":\"980006699\",\"custom_reference_id\":\"980006699\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rahul.sureka@concentrix.com\"},\"first_name\":\"Rahul Sureka (103285077)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697759\",\"wid\":\"459b1d4dadb4100ab659c77e886f0000\",\"descriptor\":\"Sr. SME, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\"},{\"id\":\"548\",\"campaign_id\":\"35426\",\"campaign_title\":\"Sr. SME, Operations R1724437\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations\",\"street\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"address\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<h3>DESIGNATION :\u00a0Sr. <b>SME<\/b><\/h3><h3>LOCATION\u00a0 :\u00a0 <b>Bangalore<\/b>\u00a0\u00a0<\/h3><h3>YEARS OF EXPERIENCE : Minimum 2\u20133 years of experience in collections, with strong process knowledge.<\/h3><h3><\/h3><h3>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h3><h3>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><h3><\/h3><h3><b>Role and key responsibilities:<\/b><\/h3><h3><\/h3><h3>Acts as a process expert for collections, providing guidance, training, and support to ensure operational excellence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as the go-to expert for collections processes, policies, and compliance requirements.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support Team Leaders and agents in handling escalated or complex cases.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conduct refresher training sessions and assist in onboarding new agents.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitor KPI trends and recommend process improvements to enhance performance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with Quality and Training teams to maintain high standards of service.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Audit calls and provide feedback to ensure compliance and quality.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accuracy in process adherence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Track PTP\u2019s on daily and weekly basis for their span<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in escalations and errors.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training effectiveness (measured through post-training assessments).<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribution to improvement in team KPIs (e.g., recovery rate, compliance)<\/h3><h3><\/h3><h3><b>Key skills and knowledge:<\/b><\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In-depth knowledge of collections processes and compliance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving and analytical skills.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong negotiation skills<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and coaching abilities.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively across teams.<\/h3><h3><\/h3><h3><\/h3><h3>Educational qualification: Graduation<\/h3><h3><\/h3><h3><\/h3><h3><b>Disclaimer:-<\/b><\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"As an Innovation Consultant, your expertise will help Concentrix\u2019s clients align their people, processes, and technology with a modern business strategy and vision for future success.\\n\\nYou will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting-edge solutions like Gen AI, Automation, AI-enabled Conversation Bots, QA Automation, Speech\/Text Analytics, and CCaaS, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.\\n\\nKey Responsibilities\\nStrategic Roadmapping: Co-innovate with clients to outline clear, actionable digital and business transformation roadmaps.\\n\\nConsultative Selling & Pre-Sales: Lead innovation-focused discussions during pre-sales meetings, client orals, due diligence, site visits, innovation councils, and consulting engagements.\\n\\nDiscovery & Mapping: Identify operational gaps and opportunities by conducting detailed Process Discoveries and Customer Journey Mapping.\\n\\nCross-Functional Collaboration: Partner closely with Sales, Account Management, Delivery, Project Management, and IT teams to implement solutions as designed and rigorously monitor their business impact.\\n\\nSolution Design: Develop innovative, tech-enabled solutions that directly address people, process, and technology inefficiencies.\\n\\nProduct & Tech Evolution: Identify emerging technologies to optimize CNX and client processes, and improve existing technology assets by refining product backlogs and supporting Proof of Concepts (POCs).\\n\\nCulture Building: Foster a continuous-improvement and problem-solving culture across teams by imparting specialized training and methodologies.\\n\\nRequirements & Qualifications\\nExperience: 4\u20136 years of overall professional experience, ideally within a management consulting, digital transformation, or progressive BPO environment.\\n\\nIndustry Domain Expertise: Deep understanding of Business Process Services (BPS), Customer Experience (CX) business models, and associated multi-channel architectures.\\n\\nVertical Knowledge: Strong expertise in one or more key industry domains:\\n\\nAutomotive | BFSI | Consumer Electronics | Energy & Public Sector | Healthcare Services | Insurance | Media & Communications | Retail & eCommerce | Technology | Travel, Transportation & Tourism.\\n\\nTechnical & Automation Acumen: Strong understanding of Gen AI-enabled Conversation Bots (Chat, Email, Social, and Knowledge Bots) and hands-on exposure to RPA, Cognitive Automation, Messaging, and advanced Analytics.\\n\\nProcess Re-engineering: Proven expertise in conducting thorough Process Discoveries and authoring comprehensive Process Design Documents (PDDs).\\n\\nMethodology & Certification: Lean Six Sigma Black Belt (BB) or Master Black Belt (MBB) certification is required, alongside a proven track record in transformation and process re-engineering.\\n\\nCore Skills: Exceptional solution-building capabilities, presentation skills, and the consultative acumen needed to influence C-suite stakeholders.\",\"long_description\":\"<p>As an\u00a0<b>Innovation Consultant<\/b>, your expertise will help Concentrix\u2019s clients align their people, processes, and technology with a modern business strategy and vision for future success.<\/p><p>You will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting-edge solutions like\u00a0<b>Gen AI, Automation, AI-enabled Conversation Bots, QA Automation, Speech\/Text Analytics, and CCaaS<\/b>, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.<\/p><h3>Key Responsibilities<\/h3><ul><li><p><b>Strategic Roadmapping:<\/b>\u00a0Co-innovate with clients to outline clear, actionable digital and business transformation roadmaps.<\/p><\/li><li><p><b>Consultative Selling &amp; Pre-Sales:<\/b>\u00a0Lead innovation-focused discussions during pre-sales meetings, client orals, due diligence, site visits, innovation councils, and consulting engagements.<\/p><\/li><li><p><b>Discovery &amp; Mapping:<\/b>\u00a0Identify operational gaps and opportunities by conducting detailed\u00a0<b>Process Discoveries<\/b>and\u00a0<b>Customer Journey Mapping<\/b>.<\/p><\/li><li><p><b>Cross-Functional Collaboration:<\/b>\u00a0Partner closely with Sales, Account Management, Delivery, Project Management, and IT teams to implement solutions as designed and rigorously monitor their business impact.<\/p><\/li><li><p><b>Solution Design:<\/b>\u00a0Develop innovative, tech-enabled solutions that directly address people, process, and technology inefficiencies.<\/p><\/li><li><p><b>Product &amp; Tech Evolution:<\/b>\u00a0Identify emerging technologies to optimize CNX and client processes, and improve existing technology assets by refining product backlogs and supporting Proof of Concepts (POCs).<\/p><\/li><li><p><b>Culture Building:<\/b>\u00a0Foster a continuous-improvement and problem-solving culture across teams by imparting specialized training and methodologies.<\/p><\/li><\/ul><h3>Requirements &amp; Qualifications<\/h3><ul><li><p><b>Experience:<\/b>\u00a04\u20136 years of overall professional experience, ideally within a management consulting, digital transformation, or progressive BPO environment.<\/p><\/li><li><p><b>Industry Domain Expertise:<\/b>\u00a0Deep understanding of Business Process Services (BPS), Customer Experience (CX) business models, and associated multi-channel architectures.<\/p><\/li><li><p><b>Vertical Knowledge:<\/b>\u00a0Strong expertise in one or more key industry domains:<\/p><ul><li><p><i>Automotive | BFSI | Consumer Electronics | Energy &amp; Public Sector | Healthcare Services | Insurance | Media &amp; Communications | Retail &amp; eCommerce | Technology | Travel, Transportation &amp; Tourism.<\/i><\/p><\/li><\/ul><\/li><li><p><b>Technical &amp; Automation Acumen:<\/b>\u00a0Strong understanding of\u00a0<b>Gen AI-enabled Conversation Bots<\/b>\u00a0(Chat, Email, Social, and Knowledge Bots) and hands-on exposure to RPA, Cognitive Automation, Messaging, and advanced Analytics.<\/p><\/li><li><p><b>Process Re-engineering:<\/b>\u00a0Proven expertise in conducting thorough Process Discoveries and authoring comprehensive\u00a0<b>Process Design Documents (PDDs)<\/b>.<\/p><\/li><li><p><b>Methodology &amp; Certification:<\/b>\u00a0<b>Lean Six Sigma Black Belt (BB) or Master Black Belt (MBB)<\/b>\u00a0certification is required, alongside a proven track record in transformation and process re-engineering.<\/p><\/li><li><p><b>Core Skills:<\/b>\u00a0Exceptional solution-building capabilities, presentation skills, and the consultative acumen needed to influence C-suite stakeholders.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1732826\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-05T14:08:16.216+08:00\",\"created_at\":\"2026-06-04T20:05:14.161+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Consultant-II--Transformation_R1732826\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Transformation\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. 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This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.\u00a0<\/p><p><\/p><p><b>Why\u00a0You\u2019ll\u00a0Love Working with Us<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, you\u00a0won\u2019t\u00a0just answer questions \u2014\u00a0you\u2019ll\u00a0create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.\u00a0<\/p><p><\/p><p>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.\u00a0<\/p><p><\/p><p><b>Your Day-to-Day:\u00a0<\/b>\u00a0<\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels\u00a0<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood\u00a0<\/p><p>-\u00a0Maintain\u00a0expert knowledge of products and collections\u00a0<\/p><p>- Log and manage all interactions within our systems, meeting\u00a0SLA\u00a0and quality standards\u00a0<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction\u00a0<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings\u00a0<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed\u00a0<\/p><p><\/p><p><b>What You Bring to the Team:<\/b>\u00a0<\/p><p>- C2 German and advanced English skills\u00a0<\/p><p>- Experience in customer service, ideally within a Contact Centre environment\u00a0<\/p><p>-\u00a0Strong communication\u00a0skills \u2014 written, verbal, warm, and professional\u00a0<\/p><p>- Ability to build rapport quickly and show genuine empathy\u00a0<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment\u00a0<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind\u00a0<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset\u00a0<\/p><p>- Passion for fashion, styling, and helping customers feel their best\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full-time (39h\/week) permanent contract<\/p><p>Schedule: Rotative between Monday - Saturday, 09:00h to 18:00h<\/p><p>- Salary 19.623,94\u00a0&#43;\u00a03.300 euros gross\/year in bonus\u00a0\u00a0\u00a0<\/p><p>- Opportunity to work remotely from<b> Spain (mainland)<\/b><\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0\u00a0\u00a0<\/p><p>- Career development programs, specialized courses\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Automotive (On-Site)\",\"street\":\"180 Keil Dr S\",\"address\":\"180 Keil Dr S\",\"city\":\"Chatham\",\"state\":\"Ontario\",\"postal_code\":\"N7M 6B7\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service Representative - Automotive (On-Site)\",\"long_description\":\"<p>The Automotive Customer Service Representative responds to basic to complex inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external\/internal users of the client's technical products or services by answering questions and solving problems involved in their use.&nbsp;(Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Customer Service Representative at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a <span data-teams=\\\"true\\\">Customer Service Representative - Automotive (On-Site)<\/span> tentative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a <span data-teams=\\\"true\\\">Customer Service Representative - Automotive (On-Site)<\/span>, you&rsquo;ll:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/li>\\n<li>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/li>\\n<li>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/li>\\n<li>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/li>\\n<li>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span data-teams=\\\"true\\\">Customer Service Representative - Automotive (On-Site)<\/span> role include:<\/p>\\n<ul>\\n<li>High School diploma or GED, and be at least 18 years of age.<\/li>\\n<li>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/li>\\n<li>Possess natural customer service skills and genuinely enjoy helping people.<\/li>\\n<li>Be an empathetic problem solver and critical thinker.<\/li>\\n<li>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/li>\\n<li>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $20\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp; &nbsp;We accept applications for this position on an ongoing basi<strong>s.<\/strong><\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1736576\",\"location\":\"Chatham, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-09T19:59:06.375-04:00\",\"created_at\":\"2026-06-04T10:57:56.721-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Chatham\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"N7M 6B7\",\"primary_location\":{\"id\":\"CA-CHA-KEILD-01\",\"wid\":\"740544c0a47f01757a3027781f114557\",\"descriptor\":\"CAN Chatham\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374850\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Chatham\/Automotive-Case-Management--Onsite-_R1736576\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Chatham\/Automotive-Case-Management--Onsite-_R1736576\/apply\",\"job_requisition_id\":\"R1736576\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736576\",\"wid\":\"56aeae641bdf100e7fb25a3a07e80000\",\"descriptor\":\"R1736576 Automotive Case Management (Onsite) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},{\"email\":{\"wid\":\"11b12ac92f52100171d6e44c91b80001\",\"address\":\"erin.duquette@concentrix.com\"},\"last_name\":\"Duquette\",\"first_name\":\"Erin\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\"},{\"id\":\"853\",\"campaign_id\":\"19870\",\"campaign_title\":\"Specialist, Customer Acquisition R1727748\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:<\/b> Associate Manager, Global Analytics Insights<\/p><p><b>Job Description<\/b><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li><p>Oversees the implementation of analytic and performance improvement activities for large and\/or complex accounts in conjunction with business unit and support groups. Ensures consistency of approach, quality of insight and accuracy of delivery across programs<\/p><\/li><li><p>Leads a team of Analysts and\/or Consultants, to deliver high quality analysis, thought capital and clear recommendations bounded by options, ROI\/impact potential and risk scenarios<\/p><\/li><li><p>Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement<\/p><\/li><li><p>Conducts qualitative and quantitative data and identifies performance improvement opportunities via Microsoft Excel, Python, R, or other tools.<\/p><\/li><li><p>Develops key driver analysis, statistical linkages and calibration between metrics. Provides technical guidance, answering questions, strategizing analytical framework and work plan development, checking and validating results and findings, etc.<\/p><\/li><li><p>Teaches others how to derive insights that are not obvious and build recommendations that have a solid business case for success<\/p><\/li><li><p>Leads or co-leads internal and external client presentations of key insights, gap assessments, solution recommendations, and initiative success measurement; able to articulate high level business concepts as well as detailed data analysis results<\/p><\/li><li><p>Builds relationships with peers in Operations and support groups to understand current operational processes and identify possible gaps that may be contributing to lower key metric results<\/p><\/li><li><p>Ensures that standards and best practices are incorporated into the project and to process improvement efforts<\/p><\/li><li><p>Demonstrates an understanding of internal profitability drivers and is accountable for actual hours versus budget for self and team<\/p><\/li><li><p>Makes decisions about optimal resource utilization and goals to support departmental goals within own team, as well as resolution of issues in accordance with department plans and priorities. Able to translate business and departmental objectives into specific tactics to be taken by the team to achieve results<\/p><\/li><li><p>Delivers consultative recommendations to clients by drawing from information captured from the team and leveraging prior industry experience and knowledge. Stays abreast of industry and market practices and incorporates the use of this knowledge with client and internal programs<\/p><\/li><li><p>Oversees, coaches, and directly manages direct reports<\/p><\/li><\/ul><p><b>Candidate Profile<\/b><\/p><ul><li><p>Bachelor\u2019s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/p><\/li><li><p>Two to three years of experience with call center and process improvement preferred; customer satisfaction analysis a plus<\/p><\/li><li><p>Six Sigma Green or Black Belt certification preferred, but not required<\/p><\/li><li><p>Proven experience with data analysis, linkage of multiple data sets and development of keen business insights rooted in an analytic approach<\/p><\/li><li><p>Passionate about producing high quality analytics deliverables and communicating results to a broad audience at all levels of leadership<\/p><\/li><li><p>Intellectual curiosity with a desire for continuous testing and actionable change<\/p><\/li><li><p>Strong process improvement experience: proven ability to apply quantitative and\/or qualitative research and data analysis techniques to demonstrate ability to quantify ROI to drive operational improvements<\/p><\/li><li><p>Proven ability to motivate teams and operate effectively as a leader in a fast paced, high energy environment<\/p><\/li><li><p>Demonstrated managerial skills; proven ability to guide individuals toward goal achievement using negotiation,\u00a0teamwork\/collaboration,\u00a0and staff development skills. Strong ability to coach, develop action plans which maximize performance and provide effective feedback<\/p><\/li><li><p>Strong problem-solving skills<\/p><\/li><li><p>Solid understanding of contact center and data analysis methods and processes; analysis of customer satisfaction data a plus<\/p><\/li><li><p>Excellent communication skills, both written and verbal. 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\u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043d\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u0432\u0440\u0435\u043c\u0435, \u0442\u043e\u0432\u0430 \u043d\u044f\u043c\u0430 \u0434\u0430 \u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c. \u0420\u0430\u0431\u043e\u0442\u043d\u043e\u0442\u043e \u0432\u0440\u0435\u043c\u0435 \u0435 \u043e\u0442 <strong>09:00 \u0434\u043e 18:00 \u0447., \u043e\u0442 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u043d\u0438\u043a \u0434\u043e \u043f\u0435\u0442\u044a\u043a<\/strong>, \u043a\u043e\u0435\u0442\u043e \u0412\u0438 \u0434\u0430\u0432\u0430 \u043e\u0442\u043b\u0438\u0447\u043d\u0430 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442 \u0434\u0430 \u043f\u043e\u0434\u0434\u044a\u0440\u0436\u0430\u0442\u0435 \u0434\u043e\u0431\u044a\u0440 \u0431\u0430\u043b\u0430\u043d\u0441 \u043c\u0435\u0436\u0434\u0443 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u0438\u044f \u0438 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\u043e\u0442\u0433\u043e\u0432\u0430\u0440\u044f\u0442\u0435 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u0437\u0430\u043f\u0438\u0442\u0432\u0430\u043d\u0438\u044f, \u0449\u0435 \u0441\u044a\u0434\u0435\u0439\u0441\u0442\u0432\u0430\u0442\u0435 \u043f\u0440\u0438 \u0432\u044a\u0437\u043d\u0438\u043a\u043d\u0430\u043b\u0438 \u043a\u0430\u0437\u0443\u0441\u0438 \u0438 \u0449\u0435 \u043f\u043e\u0434\u0445\u043e\u0436\u0434\u0430\u0442\u0435 \u0441 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435 \u0438 \u0435\u043c\u043f\u0430\u0442\u0438\u044f.<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e \u0442\u044a\u0440\u0441\u0438\u043c<\/strong><\/p>\\n<ul>\\n<li>\u0421\u0432\u043e\u0431\u043e\u0434\u043d\u043e \u0432\u043b\u0430\u0434\u0435\u0435\u043d\u0435 \u043d\u0430 <strong>\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u043d\u0438\u0432\u043e \u043d\u0430 <strong>\u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u0438 \u043a\u043e\u043c\u043f\u044e\u0442\u044a\u0440\u043d\u0438 \u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u0443\u043c\u0435\u043d\u0438\u044f<\/li>\\n<li>\u041f\u0440\u0435\u0434\u0438\u0448\u0435\u043d \u0441\u0445\u043e\u0434\u0435\u043d \u043e\u043f\u0438\u0442 \u0449\u0435 \u0441\u0435 \u0441\u0447\u0438\u0442\u0430 \u0437\u0430 \u043f\u0440\u0435\u0434\u0438\u043c\u0441\u0442\u0432\u043e<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e 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\u043c\u0435\u0441\u0435\u0447\u043d\u0438 \u0431\u043e\u043d\u0443\u0441\u0438, \u043e\u0431\u0432\u044a\u0440\u0437\u0430\u043d\u0438 \u0441 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u044f\u043d\u0435\u0442\u043e.<\/p>\\n<p>\u041e\u0444\u0438\u0441\u044a\u0442 \u0441\u0435 \u043d\u0430\u043c\u0438\u0440\u0430 \u043d\u0430 \u0443\u0434\u043e\u0431\u043d\u043e \u043c\u044f\u0441\u0442\u043e, \u0432 \u0431\u043b\u0438\u0437\u043e\u0441\u0442 \u0434\u043e \u0430\u0432\u0442\u043e\u0431\u0443\u0441\u043d\u0438 \u0441\u043f\u0438\u0440\u043a\u0438 \u0438 \u043c\u0435\u0442\u0440\u043e. \u041e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u043c\u0435 \u0446\u044f\u043b\u043e\u0441\u0442\u043d\u043e \u043d\u0430\u0447\u0430\u043b\u043d\u043e \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u0438 \u0432\u044a\u0432\u0435\u0436\u0434\u0430\u043d\u0435 \u0432 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u0430, \u043a\u043e\u0438\u0442\u043e \u0441\u0430 \u0438\u0437\u0446\u044f\u043b\u043e \u043f\u043b\u0430\u0442\u0435\u043d\u0438 \u043e\u0442 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u0442\u0430. \u0429\u0435 \u0438\u043c\u0430\u0442\u0435 \u0434\u043e\u0441\u0442\u044a\u043f \u0438 \u0434\u043e \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u0438 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u044f \u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0437\u0430 \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0447\u0440\u0435\u0437 <strong>Concentrix University<\/strong>, \u043a\u0430\u043a\u0442\u043e \u0438 \u0434\u043e \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438 \u0437\u0430 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u043e \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0438 \u043a\u0430\u0440\u0438\u0435\u0440\u043d\u043e \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435.<\/p>\\n<p>\u0413\u0440\u0438\u0436\u0438\u043c \u0441\u0435 \u0438 \u0437\u0430 \u0412\u0430\u0448\u0435\u0442\u043e \u0437\u0434\u0440\u0430\u0432\u0435 \u0438 \u0431\u043b\u0430\u0433\u043e\u043f\u043e\u043b\u0443\u0447\u0438\u0435 \u0447\u0440\u0435\u0437 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0438 \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438.<\/p>\\n<p>\u0421\u0440\u0435\u0434 \u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u0438\u0442\u0435 \u043f\u0440\u0438\u0434\u043e\u0431\u0438\u0432\u043a\u0438 \u0441\u0430 <strong>\u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u043e \u0437\u0434\u0440\u0430\u0432\u043d\u043e \u043e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u043d\u0435<\/strong>, <strong>Multisport \u0438\/\u0438\u043b\u0438 <\/strong><strong>Coolfit \u043a\u0430\u0440\u0442\u0430<\/strong>, <strong>\u0434\u043e\u0431\u0430\u0432\u043a\u0430 \u0437\u0430 \u0442\u0440\u0430\u043d\u0441\u043f\u043e\u0440\u0442<\/strong>, <strong>\u0431\u043e\u043d\u0443\u0441\u0438 \u0437\u0430 \u0432\u0430\u0436\u043d\u0438 \u0436\u0438\u0442\u0435\u0439\u0441\u043a\u0438 \u0441\u044a\u0431\u0438\u0442\u0438\u044f<\/strong>, <strong>\u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u0435\u043d \u043f\u043b\u0430\u0442\u0435\u043d \u043e\u0442\u043f\u0443\u0441\u043a \u0437\u0430 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435<\/strong>, <strong>\u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u0438 \u043e\u0442\u0441\u0442\u044a\u043f\u043a\u0438<\/strong>, <strong>\u0444\u0438\u0440\u043c\u0435\u043d\u0438 \u0441\u044a\u0431\u0438\u0442\u0438\u044f<\/strong> \u0438 \u043e\u0449\u0435 \u043c\u043d\u043e\u0433\u043e \u0434\u0440\u0443\u0433\u0438.<\/p>\\n<p><strong>\u0417\u0430 \u043d\u0430\u0441<\/strong><\/p>\\n<p>\u0410\u043a\u043e \u0441\u043f\u043e\u0434\u0435\u043b\u044f\u0442\u0435 \u043d\u0430\u0448\u0438\u0442\u0435 \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438 &ndash; <strong>\u043f\u0440\u0438\u0437\u043d\u0430\u043d\u0438\u0435, \u043f\u043e\u0447\u0442\u0435\u043d\u043e\u0441\u0442, \u0435\u0434\u0438\u043d\u0441\u0442\u0432\u043e \u0438 \u0430\u043d\u0433\u0430\u0436\u0438\u0440\u0430\u043d\u043e\u0441\u0442<\/strong> \u0438 \u0438\u0441\u043a\u0430\u0442\u0435 \u0434\u0430 \u0434\u043e\u043f\u0440\u0438\u043d\u0430\u0441\u044f\u0442\u0435 \u0437\u0430 \u043e\u043d\u0437\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0435\u043d &bdquo;\u0443\u0430\u0443&ldquo; \u0435\u0444\u0435\u043a\u0442, \u0449\u0435 \u0441\u0435 \u0432\u043f\u0438\u0448\u0435\u0442\u0435 \u0447\u0443\u0434\u0435\u0441\u043d\u043e \u0432 \u0435\u043a\u0438\u043f\u0430 \u043d\u0438. \u0417\u0430 \u043d\u0430\u0441 \u043d\u0435 \u0435 \u0432\u0430\u0436\u0435\u043d \u0441\u0430\u043c\u043e \u043f\u0440\u0435\u0434\u0438\u0448\u043d\u0438\u044f\u0442 \u0412\u0438 \u043e\u043f\u0438\u0442, \u0441\u044a\u0449\u043e \u0442\u043e\u043b\u043a\u043e\u0432\u0430 \u0432\u0430\u0436\u043d\u0438 \u0441\u0430 \u0412\u0430\u0448\u0430\u0442\u0430 \u043c\u043e\u0442\u0438\u0432\u0430\u0446\u0438\u044f, \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0435 \u0438 \u043b\u0438\u0447\u043d\u043e\u0441\u0442.<\/p>\\n<p>\u041c\u043e\u043b\u044f, \u0438\u043c\u0430\u0439\u0442\u0435 \u043f\u0440\u0435\u0434\u0432\u0438\u0434, \u0447\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0438\u0442\u0435 \u0438\u0437\u0432\u044a\u043d \u0415\u0432\u0440\u043e\u043f\u0435\u0439\u0441\u043a\u0438\u044f \u0441\u044a\u044e\u0437 \u0442\u0440\u044f\u0431\u0432\u0430 \u0434\u0430 \u043f\u0440\u0438\u0442\u0435\u0436\u0430\u0432\u0430\u0442 <strong>\u0432\u0430\u043b\u0438\u0434\u043d\u043e \u0440\u0430\u0437\u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0437\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u0432 \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f<\/strong>, \u0437\u0430 \u0434\u0430 \u0431\u044a\u0434\u0430\u0442 \u0440\u0430\u0437\u0433\u043b\u0435\u0436\u0434\u0430\u043d\u0438 \u0437\u0430 \u043f\u043e\u0437\u0438\u0446\u0438\u044f\u0442\u0430.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> \u0435 \u0440\u0430\u0431\u043e\u0442\u043e\u0434\u0430\u0442\u0435\u043b, \u043a\u043e\u0439\u0442\u043e \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f \u0440\u0430\u0432\u043d\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438. \u0417\u0430 \u043d\u0430\u0441 \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u0438\u0435\u0442\u043e \u0435 \u0446\u0435\u043d\u0435\u043d \u0440\u0435\u0441\u0443\u0440\u0441 \u0438 \u043d\u0430\u0441\u044a\u0440\u0447\u0430\u0432\u0430\u043c\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0443\u0440\u0438\u0442\u0435 \u043d\u0430 \u0432\u0441\u0438\u0447\u043a\u0438 \u0445\u043e\u0440\u0430, \u043d\u0435\u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e \u043e\u0442 \u043f\u043e\u043b, \u0432\u044a\u0437\u0440\u0430\u0441\u0442, \u0440\u0435\u043b\u0438\u0433\u0438\u044f, \u0435\u0442\u043d\u0438\u0447\u0435\u0441\u043a\u0430 \u043f\u0440\u0438\u043d\u0430\u0434\u043b\u0435\u0436\u043d\u043e\u0441\u0442 \u0438\u043b\u0438 \u0434\u0440\u0443\u0433\u0430 \u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0441\u0442\u0438\u043a\u0430, \u0437\u0430\u0449\u0438\u0442\u0435\u043d\u0430 \u043e\u0442 \u043f\u0440\u0438\u043b\u043e\u0436\u0438\u043c\u043e\u0442\u043e \u0437\u0430\u043a\u043e\u043d\u043e\u0434\u0430\u0442\u0435\u043b\u0441\u0442\u0432\u043e.<\/p>\\n<p>\u041f\u043e\u0437\u043d\u0430\u0432\u0430\u0442\u0435 \u043b\u0438 \u0447\u043e\u0432\u0435\u043a, \u043a\u043e\u0439\u0442\u043e \u0431\u0438 \u0431\u0438\u043b \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449 \u0437\u0430 \u0442\u0430\u0437\u0438 \u0440\u043e\u043b\u044f? \u041f\u0440\u0435\u043f\u043e\u0440\u044a\u0447\u0430\u0439\u0442\u0435 \u043f\u0440\u0438\u044f\u0442\u0435\u043b, \u0431\u043b\u0438\u0437\u044a\u043a \u0438\u043b\u0438 \u0440\u043e\u0434\u043d\u0438\u043d\u0430!<\/p>\\n<p><strong>\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0437\u0430 \u0432\u044a\u043d\u0448\u043d\u0438 \u043f\u0440\u0435\u043f\u043e\u0440\u044a\u043a\u0438 &ndash; \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f<\/strong><\/p>\\n<p><a href=\\\"http:\/\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\"><strong>External Referral Program - Bulgaria<\/strong><\/a><\/p>\",\"ats_external_id\":\"BG-813\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-10T02:59:02.038+03:00\",\"created_at\":\"2026-06-03T11:58:51.758+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\"},{\"id\":\"1504\",\"campaign_id\":\"584\",\"campaign_title\":\"Advisor I, B2B Sales R1736068\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Swedish - speaking) -Hybrid - High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Business Developer\u00a0\u00a0in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Business Developer\u00a0 <\/b>on our team, you will:\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in Swedish and advanced in English\u00a0<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 22,376 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus and private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a remote Manager I, position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote Manager I, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Manager I working from home, you will:<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Manager I (Remote) role include:<\/p><ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<br \/>\u00a0<\/li><\/ul><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$51,500 - $52,600<\/span> (pay rate will not be below the applicable minimum wage), Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>Work-from-home convenience with company-supplied technologies<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: <span>Insert Date June 19, 2026<\/span><\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><b>JOB SUMMARY<\/b>\u00a0\u2013 Cloud Solution Architect \u2013 Dynamics 365 Finance &amp; Operations &amp; Supply Chain<\/div><div>As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance &amp; Operations (F&amp;O) and Supply Chain Management. You\u2019ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility.<\/div><div><\/div><div><b>Responsibilities<\/b><\/div><div><b>Customer Centricity<\/b><\/div><ul><li><div>Gather customer insights to align Dynamics 365 F&amp;O and Supply Chain solutions with strategic business outcomes.<\/div><\/li><li><div>Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.<\/div><\/li><li><div>Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).<\/div><\/li><li><div>Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.<\/div><\/li><li><div>Ensure a positive customer experience across finance and operations engagements.<\/div><\/li><li><div>Provide feedback to Product Groups to influence roadmap and service improvements.<\/div><\/li><\/ul><div><b>Business Impact<\/b><\/div><ul><li><div>Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&amp;O and Supply Chain investments.<\/div><\/li><li><div>Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.<\/div><\/li><\/ul><div><b>Resolution of Customer Blockers<\/b><\/div><ul><li><div>Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&amp;O and Supply Chain Management.<\/div><\/li><li><div>Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.<\/div><\/li><\/ul><div><b>Identify Growth Opportunities<\/b><\/div><ul><li><div>Leverage your knowledge of Microsoft Business Applications\u2014including F&amp;O, Supply Chain, and Power Platform\u2014to identify cross-sell and up-sell opportunities based on customer needs and industry trends.<\/div><\/li><\/ul><div><b>Technical Leadership<\/b><\/div><ul><li><div>Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft\u2019s strategic goals.<\/div><\/li><li><div>Engage in technical communities, contribute to IP development, and mentor peers and junior architects.<\/div><\/li><li><div>Act as a role model for technical readiness and cross-workload collaboration.<\/div><\/li><\/ul><div><b>Practice Development<\/b><\/div><ul><li><div>Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.<\/div><\/li><li><div>Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.<\/div><\/li><\/ul><div><b>Trusted Advisor<\/b><\/div><ul><li><div>Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions.<\/div><\/li><\/ul><div><\/div><div><b>Qualifications<\/b><\/div><div><b>Required \/ Minimum Qualifications<\/b><\/div><ul><li><div>Proven experience in Dynamics 365 Finance &amp; Operations and Supply Chain Management.<\/div><\/li><li><div>Bachelor\u2019s or Master\u2019s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development\/support, or Microsoft Business Applications.<\/div><\/li><li><div>Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.<\/div><\/li><\/ul><div><b>Additional or Preferred Qualifications<\/b><\/div><ul><li><div>Functional or technical certification in one or more Dynamics 365 apps (F&amp;O, Supply Chain, Power Platform).<\/div><\/li><li><div>Experience with Success by Design methodology or business value consulting.<\/div><\/li><li><div>Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.<\/div><\/li><li><div>No relocation required.<\/div><\/li><\/ul><div><b>Technical Qualifications \/ Experience<\/b><\/div><ul><li><div>Deep technical expertise in Dynamics 365 Finance &amp; Operations and Supply Chain Management, including:<\/div><\/li><li><div>Architecture and deployment on Microsoft Azure<\/div><\/li><li><div>Integration patterns and anti-patterns<\/div><\/li><li><div>Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT<\/div><\/li><li><div>Performance tuning, debugging, and code reviews<\/div><\/li><li><div>Finance &amp; Operations Assessments and environment management<\/div><\/li><li><div>Inventory, warehouse, procurement, and transportation management modules<\/div><\/li><li><div>Demand forecasting, production planning, and supplier collaboration<\/div><\/li><li><div>Integration with Dynamics 365 Customer Engagement (Sales, Power Platform)<\/div><\/li><\/ul><div><p><b><span>#LI-Remote #USA<\/span><\/b><\/p><p><b>#ConcentrixCatalyst<\/b><\/p><p><\/p><div>The base salary range for this position is $110k-$140k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/div><div>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/div><div><\/div><div>The deadline to apply for this position is 6\/10\/2026<i>. <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/div><div><\/div><div>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/div><div><\/div><div><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/div><div><\/div><div><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/div><div>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/div><ul><li><div><b>English:<\/b>\u00a0<a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data&#61;05%7C02%7Cdaniela.gallardoguajardo%40concentrix.com%7C3e7e49a4073c4db6fa0a08dec0b06535%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639160060998858333%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;M5t9ElxYll%2BKeFEuxRIObO6iP2Ojj2yyFDOVHSMvaNs%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/div><\/li><li><div><b>Spanish:<\/b>\u00a0<a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRightsSp6.12.pdf&amp;data&#61;05%7C02%7Cdaniela.gallardoguajardo%40concentrix.com%7C3e7e49a4073c4db6fa0a08dec0b06535%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639160060998895822%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;ycprIwdubcQcc9IQ6YFcmof8dCosz%2B8UZRlegOxkDOU%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/div><\/li><\/ul><div><\/div><div><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/div><div><\/div><div><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/div><div><\/div><div><b>Work Authorization<\/b><\/div><div>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/div><p><\/p><div><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/div><p><\/p><div>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/div><p><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1735822\",\"location\":\"USA, Ohio\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T22:48:50.790+08:00\",\"created_at\":\"2026-06-03T00:04:20.370+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English--_R1735822\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374549\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English--_R1735822\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English--_R1735822\/apply\",\"job_requisition_id\":\"R1735822\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1735822\",\"wid\":\"df0835787267100de7381675a7bb0000\",\"descriptor\":\"Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)\u00a0\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"868\",\"campaign_id\":\"19769\",\"campaign_title\":\"Team Leader, Operations R1734053\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Onsite)\",\"street\":\"USA Auburn Hills MI\",\"address\":\"USA Auburn Hills MI\",\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"postal_code\":\"48326\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a Team Leader position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Team Leader, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgamechangers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Team Leader, you will:<\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Team Leader role include:<\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><li>1 year of leadership experience required<\/li><li>Experience with automotive parts is a plus<\/li><li>Case Management experience preferred<\/li><li>Previous client facing experience preferred<\/li><li>18 Years of age or older with a completed High School Diploma or GED, Required<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary range for this position is $43,900.00-$46,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 11th, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1734053\",\"location\":\"Auburn Hills, Michigan\",\"job_type\":\"full_time\",\"salary\":\"46000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-05T21:38:58.713+08:00\",\"created_at\":\"2026-06-03T00:04:20.004+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Team-Leader--Onsite-_R1734053-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"location\":{\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48326\",\"primary_location\":{\"id\":\"US-AUB-EXECU-01\",\"wid\":\"740544c0a47f01c0dec543781f11ae57\",\"descriptor\":\"USA Auburn Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374915\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Team-Leader--Onsite-_R1734053-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Team-Leader--Onsite-_R1734053-1\/apply\",\"job_requisition_id\":\"R1734053\"}],\"organizations\":[{\"wid\":\"df2f068c35b10148c21167115010acf1\",\"descriptor\":\"W0ZAS9 Chrysler MVP - 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><b>Trainer \u2013 On-site, Cape Town<\/b><br \/>\u00a0<\/p><p><b>We\u2019re Concentrix.<\/b> The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. With deep industry expertise and advanced technology, we help organisations deliver simpler, more personalised, and more meaningful customer experiences.<br \/>\u00a0<\/p><p>Join us as a <b>Trainer (on-site in Cape Town)<\/b> supporting our Client that offers life insurance, pensions, retirement solutions, and investment services, where service is curated, experiences are personalised, and every interaction matters.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Trainer, you will:<\/p><ul><li><p>Facilitate engaging <b>new hire training programmes<\/b> and delivering ongoing training to ensure advisors consistently meet <b>adherence to financial services regulations, internal controls, and client requirements<\/b><\/p><\/li><li><p>Use strong facilitation and presentation skills to bring learning to life in both <b>classroom and virtual settings<\/b><\/p><\/li><li><p>Provide targeted <b>coaching and development support<\/b> to improve performance and confidence<\/p><\/li><li><p>Assess learner readiness through <b>evaluations, feedback, and structured assessments<\/b><\/p><\/li><li><p>Continuously improve training content to reflect <b>evolving service expectations and operational needs<\/b><\/p><\/li><li><p>Partner with Operations and Team Leaders to identify <b>skills gaps and training opportunities<\/b><\/p><\/li><li><p>Reinforce a culture of <b>service excellence, attention to detail, and personalised customer engagement<\/b><br \/>\u00a0<\/p><\/li><\/ul><p>Concentrix is a great match if you:<\/p><ul><li><p>Have experience in a <b>Trainer, Learning &amp; Development, or coaching role<\/b><\/p><\/li><li><p>Demonstrate strong <b>facilitation, communication, and presentation skills<\/b><\/p><\/li><li><p>Are confident delivering training on <b>financial services regulations, internal controls, and client requirements<\/b><\/p><\/li><li><p>Are highly organised and able to manage multiple priorities effectively<\/p><\/li><li><p>Are passionate about <b>developing people and driving performance improvement<\/b><\/p><\/li><li><p>Can adapt content and delivery style to suit different learning needs<\/p><\/li><li><p>Are comfortable working in a <b>fast-paced, customer-centric environment<\/b><br \/>\u00a0<\/p><\/li><\/ul><p><b>What sets you apart<\/b><\/p><ul><li><p>Ability to translate training into <b>measurable service and performance outcomes<\/b><\/p><\/li><li><p>Passion for creating <b>engaging, high-quality learning experiences<\/b><\/p><\/li><\/ul><p><br \/><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your unique lifestyle:<\/p><ul><li><p>Full-time, permanent contract<\/p><\/li><li><p>Competitive salary and performance incentives<\/p><\/li><li><p>Career development programmes and specialised learning pathway\u200b<br \/>\u00a0<\/p><\/li><\/ul><p><b>Power the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<br \/>\u00a0<\/p><p><b>Concentrix is an equal opportunity employer.<\/b><br \/>\u00a0<\/p><p><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i><br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1735773\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-08T22:06:41.984+08:00\",\"created_at\":\"2026-06-02T22:04:47.836+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Trainer---Financial-Services---Onsite--Cape-Town_R1735773-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375132\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Trainer---Financial-Services---Onsite--Cape-Town_R1735773-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Trainer---Financial-Services---Onsite--Cape-Town_R1735773-1\/apply\",\"job_requisition_id\":\"R1735773\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"tasneem.ibrahim@concentrix.com\"},\"first_name\":\"Tasneem Ibrahim (102527327)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1735773\",\"wid\":\"38646324f79b100de3893305fb500000\",\"descriptor\":\"Trainer - Financial Services - Onsite, Cape Town\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"871\",\"campaign_id\":\"19750\",\"campaign_title\":\"Accountant I R1733974\",\"campaign_type\":\"job_application\",\"job_title\":\"Bank Reconciliation Accountant\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Accountant I, Accounting - GLSS Global Bank Reconciliation will report directly to the GLSS Manager, Accounting. Accountant will be responsible for ensuring that cash financial transactions are properly recorded, and bank reconciliations are performed and provide timely resolutions to reconciling items. He\/She will also be responsible for process improvement within the assigned processes.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Performs daily analysis of WD cash accounts transactions against bank ledgers, and drives timely recording of transactions in the ledger.<\/li><li>Prepares accurate Cash accounts reconciliations compliant with SOX requirements, and ensure timely closure of open\/reconciling items.<\/li><li>Monitors accuracy of cash ledger information and investigates issues, performs root cause analysis and propose resolution.<\/li><li>Analyzes the payment and receipt process for timely recording of transactions to ensure there are no open items.<\/li><li>Prepares journal entries related to short term investments, interest income\/expense, bank charges, and inter-bank transfers.<\/li><li>Works with cross functional teams&#39; representatives to identify open items and clear unidentified transactions in a timely manner.<\/li><li>Review business process and be able to identify and initiate continuous improvement initiatives.<\/li><li>Works with peers and cross-functional representatives to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/li><li>Ensure that processes are compliant with the global standards and SOX controls.<\/li><li>Meet or exceed targets as pre-determined on the performance scorecard.<\/li><li>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams.<\/li><li>Provides audit support to both internal and external auditors as required.<\/li><li>Performs any other function as may be delegated by immediate lead (supervisor).<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>The candidate will need to be self-motivated. \u00a0Previous experience in a shared services accounting is required. \u00a0Attention to detail is highly important and a structured methodical approach is necessary. \u00a0Demonstrates a knowledge of \u00a0accounting processes such as AP, AR, Fixed Asset, Intercompany, Account Reconciliations and General Ledger.<\/li><li>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external stakeholders. A good team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/li><li>Graduate of B.S. Accountancy is required.<\/li><li>Minimum 3 years experience in Accounting and at least 1-2 years experience in Bank Reconciliation, preferably within the Shared Services accounting industry.<\/li><li>Strong analytical skills.<\/li><li>Strong English communication skills, both written and verbal.<\/li><li>Demonstrated ability to multi-task and meet timelines on deliverables.<\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li>Amenable to work on flexible hours, US &amp; PH holidays and extended hours during month-end.<\/li><li>Capable of working at home temporarily.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1733974\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-10T00:04:43.642+08:00\",\"created_at\":\"2026-06-02T20:05:32.545+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Bank-Reconciliation-Accountant_R1733974-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375408\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Bank-Reconciliation-Accountant_R1733974-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Bank-Reconciliation-Accountant_R1733974-1\/apply\",\"job_requisition_id\":\"R1733974\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"f6358e3b3d6d0168abd54e44fb185b4e\",\"descriptor\":\"Act n Fin - General Ledger\",\"reference_id\":\"Act n Fin - General Ledger_28062019_LOB_IND\",\"custom_reference_id\":\"Act n Fin - General Ledger_28062019_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"shiauyien.lam@concentrix.com\"},\"first_name\":\"Shiau Yien Lam (102382951)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1733974\",\"wid\":\"ed18d42b3703100dde7ebfae79c90000\",\"descriptor\":\"Bank Reconciliation Accountant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"872\",\"campaign_id\":\"19749\",\"campaign_title\":\"Accountant I R1733985\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><br \/><b>Concentrix <\/b><br \/><b>Who We Are<\/b><br \/>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Accountant I, Accounting - GLSS Global Bank Reconciliation will report directly to the GLSS Manager, Accounting. Accountant will be responsible for ensuring that cash financial transactions are properly recorded, and bank reconciliations are performed and provide timely resolutions to reconciling items. He\/She will also be responsible for process improvement within the assigned processes.\u00a0<\/p><p><\/p><h2>What You Will Do in This Role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><p>Performs daily analysis of WD cash accounts transactions against bank ledgers, and drives timely recording of transactions in the ledger.<\/p><\/li><li><p>Prepares accurate Cash accounts reconciliations compliant with SOX requirements, and ensure timely closure of open\/reconciling items.<\/p><\/li><li><p>Monitors accuracy of cash ledger information and investigates issues, performs root cause analysis and propose resolution<\/p><\/li><li><p>Analyzes the payment and receipt process for timely recording of transactions to ensure there are no open items<span>\u00a0\u00a0<\/span><\/p><\/li><li><p>Prepares journal entries related to short term investments, interest income\/expense, bank charges, and inter-bank transfers<\/p><\/li><li><p>Works with cross functional teams&#39; representatives to identify open items and clear unidentified transactions in a timely manner.<\/p><\/li><li><p>Review business process and be able to identify and initiate continuous improvement initiatives<\/p><\/li><li><p>Works with peers and cross-functional representatives to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/p><\/li><li><p>Ensure that processes are compliant with the global standards and SOX controls<\/p><\/li><li><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><\/li><li><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams<\/p><\/li><li><p>Provides audit support to both internal and external auditors as required<\/p><\/li><li><p>Perfom any other function as may be delegated by immediate lead (supervisor)<\/p><\/li><\/ul><p><\/p><h2><b>Your Qualifications<\/b><\/h2><p>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you have:<\/b><\/p><ul><li><p>The candidate will need to be self-motivated.<span>\u00a0<\/span><\/p><\/li><li><p>Previous experience in a shared services accounting is required.<span>\u00a0 <\/span><\/p><\/li><li><p>Attention to detail is highly important and a structured methodical approach is necessary.<span>\u00a0 <\/span><\/p><\/li><li><p>Demonstrates a knowledge of<span>\u00a0 <\/span>accounting processes such as AP, AR, Fixed Asset, Intercompany, Account Reconciliations and General Ledger.<\/p><\/li><li><p>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external stakeholders. A good team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><\/li><li><p>Graduate of B.S. Accountancy is required<\/p><\/li><li><p>Minimum 3 years experience in Accounting and at least 1-2 years experience in Bank Reconciliation, preferably within the Shared Services accounting industry.<\/p><\/li><li><p>Strong analytical skills<\/p><\/li><li><p>Strong English communication skills, both written and verbal.<\/p><\/li><li><p>Demonstrated ability to multi-task and meet timelines on deliverables<\/p><\/li><\/ul><p><\/p><p><i>Additional Requirements:<\/i><\/p><p>Amenable to work on flexible hours, US &amp; PH holidays and extended hours during month-end<\/p><p>Capable of working at home temporarily<\/p><p><\/p><h2>Power the Best Version of You!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><h3><\/h3><h2>Equal Opportunity Employer<\/h2><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1733985\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-03T22:04:36.450+08:00\",\"created_at\":\"2026-06-02T20:05:32.361+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733985-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733985-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733985-1\/apply\",\"job_requisition_id\":\"R1733985\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gagan.nayyar@concentrix.com\"},\"first_name\":\"Gagan Nayyar (102532116)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1733985\",\"wid\":\"ed18d42b3703100dde6e0bc9d13a0000\",\"descriptor\":\"Accountant I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"873\",\"campaign_id\":\"19748\",\"campaign_title\":\"Accountant I R1733840\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><b>Concentrix <\/b><br \/><b>Who We Are<\/b><br \/>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Accountant I, Accounting - GLSS Global Bank Reconciliation will report directly to the GLSS Manager, Accounting. Accountant will be responsible for ensuring that cash financial transactions are properly recorded, and bank reconciliations are performed and provide timely resolutions to reconciling items. He\/She will also be responsible for process improvement within the assigned processes.\u00a0<\/p><p><\/p><h2>What You Will Do in This Role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><p>Performs daily analysis of WD cash accounts transactions against bank ledgers, and drives timely recording of transactions in the ledger.<\/p><\/li><li><p>Prepares accurate Cash accounts reconciliations compliant with SOX requirements, and ensure timely closure of open\/reconciling items.<\/p><\/li><li><p>Monitors accuracy of cash ledger information and investigates issues, performs root cause analysis and propose resolution<\/p><\/li><li><p>Analyzes the payment and receipt process for timely recording of transactions to ensure there are no open items\u00a0\u00a0<\/p><\/li><li><p>Prepares journal entries related to short term investments, interest income\/expense, bank charges, and inter-bank transfers<\/p><\/li><li><p>Works with cross functional teams&#39; representatives to identify open items and clear unidentified transactions in a timely manner.<\/p><\/li><li><p>Review business process and be able to identify and initiate continuous improvement initiatives<\/p><\/li><li><p>Works with peers and cross-functional representatives to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/p><\/li><li><p>Ensure that processes are compliant with the global standards and SOX controls<\/p><\/li><li><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><\/li><li><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams<\/p><\/li><li><p>Provides audit support to both internal and external auditors as required<\/p><\/li><li><p>Perfom any other function as may be delegated by immediate lead (supervisor)<\/p><\/li><\/ul><p><\/p><h2><b>Your Qualifications<\/b><\/h2><p>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you have:<\/b><\/p><ul><li><p>The candidate will need to be self-motivated.\u00a0<\/p><\/li><li><p>Previous experience in a shared services accounting is required.\u00a0<\/p><\/li><li><p>Attention to detail is highly important and a structured methodical approach is necessary.\u00a0<\/p><\/li><li><p>Demonstrates a knowledge of\u00a0 accounting processes such as AP, AR, Fixed Asset, Intercompany, Account Reconciliations and General Ledger.<\/p><\/li><li><p>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external stakeholders. A good team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><\/li><li><p>Graduate of B.S. Accountancy is required<\/p><\/li><li><p>Minimum 3 years experience in Accounting and at least 1-2 years experience in Bank Reconciliation, preferably within the Shared Services accounting industry.<\/p><\/li><li><p>Strong analytical skills<\/p><\/li><li><p>Strong English communication skills, both written and verbal.<\/p><\/li><li><p>Demonstrated ability to multi-task and meet timelines on deliverables<\/p><\/li><\/ul><p><\/p><p><i>Additional Requirements:<\/i><\/p><p>Amenable to work on flexible hours, US &amp; PH holidays and extended hours during month-end<\/p><p>Capable of working at home temporarily<\/p><p><\/p><h2>Power the Best Version of You!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><h3><\/h3><h2>Equal Opportunity Employer<\/h2><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1733840\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-03T22:04:36.379+08:00\",\"created_at\":\"2026-06-02T20:05:32.172+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733840\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374621\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733840\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733840\/apply\",\"job_requisition_id\":\"R1733840\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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City Center, str. 11 Oktomvri\",\"address\":\"MKD Skopje - City Center, str. 11 Oktomvri\",\"city\":\"Skopje\",\"state\":null,\"postal_code\":\"1000\",\"region\":null,\"country\":\"Macedonia (the former Yugoslav Republic of)\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p><\/p><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><h2>Candidate Profile\u00a0<\/h2><p><\/p><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730025\",\"location\":\"Skopje\",\"job_type\":\"full_time\",\"salary\":\"131931\",\"salary_type\":\"monthly\",\"salary_currency\":\"MKD\",\"updated_at\":\"2026-06-09T22:07:06.618+08:00\",\"created_at\":\"2026-06-02T20:05:30.993+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MKD-Skopje---City-Center-str-11-Oktomvri\/Sr-Team-Leader--Operations_R1730025\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b7b8ff11410000\",\"descriptor\":\"Concentrix DOOEL Skopje\",\"reference_id\":\"WMK01\",\"organization_reference_id\":\"WMK01\"},\"location\":{\"city\":\"Skopje\",\"state\":null,\"country\":{\"wid\":\"db69cdc0446c11de98360015c5e6daf6\",\"iso2\":\"MK\",\"iso3\":\"MKD\",\"descriptor\":\"North Macedonia\",\"iso_numeric\":\"807\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"MK-SKO-OKTOM-01\",\"wid\":\"b2d8dc058e59101d47999aa011e70000\",\"descriptor\":\"MKD Skopje - City Center, str. 11 Oktomvri\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mirlinda.ajdini@concentrix.com\"},\"first_name\":\"Ajdini, Mirlinda\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102577341\",\"wid\":\"da7d7d2449a2101032422ed2e09a0000\",\"descriptor\":\"Mirlinda Ajdini (102577341)\"},{\"id\":\"102999507\",\"wid\":\"40aa2cb89f2e1010ab89fe5e90bc0000\",\"descriptor\":\"Blerta Ceka (102999507)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375246\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MKD-Skopje---City-Center-str-11-Oktomvri\/Sr-Team-Leader--Operations_R1730025\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MKD-Skopje---City-Center-str-11-Oktomvri\/Sr-Team-Leader--Operations_R1730025\/apply\",\"job_requisition_id\":\"R1730025\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101ef3c5b71df5b90000\",\"descriptor\":\"W0ZNKH Ikea_Balkan\",\"reference_id\":\"W0ZNKH\",\"custom_reference_id\":\"W0ZNKH\",\"company_reference_id\":null},{\"wid\":\"c30e7f616c5d101ee680b61619ec0000\",\"descriptor\":\"15358 - Ikea - WHDACH338\",\"reference_id\":\"WHDACH338\",\"custom_reference_id\":\"WHDACH338\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b7b8ff11410000\",\"descriptor\":\"Concentrix DOOEL Skopje\",\"reference_id\":\"WMK01\",\"custom_reference_id\":null,\"company_reference_id\":\"WMK01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"agnesa.grajqevci@concentrix.com\"},\"first_name\":\"Agnesa Haxhiu (102577629)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730025\",\"wid\":\"c265bc4e7fb6100ddea77d8ec19d0000\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"426\",\"campaign_id\":\"4111\",\"campaign_title\":\"GTM - English SharkNinja Skincare - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"English Customer Support Advisor \u2013 Greater Cairo | Top Skincare Brands\",\"street\":null,\"address\":null,\"city\":\"Industrial Area\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>English Customer Support Advisor &ndash; Greater Cairo | Leading Beauty &amp; Skincare Brands<\/strong><\/p>\\n<p>As an Advisor I on a blended support program, you&rsquo;ll interface with customers via inbound\/outbound calls, chats, emails, and online support. You&rsquo;ll deliver service, resolve routine issues, and help customers get the most out of premium skincare and beauty products.<\/p>\\n<p><strong>Why this role?&nbsp;&nbsp;<\/strong><br \/>You&rsquo;ll support leading beauty brands known for innovative, 5-star rated skincare and personal care products used daily by customers worldwide. This is a chance to work for a fast-growing, customer-focused company in the beauty and wellness space.<\/p>\\n<p><strong>In this role, you&rsquo;ll:<\/strong><\/p>\\n<ul>\\n<li>&nbsp;Be the friendly voice of top skincare and beauty brands, delivering high-quality support via phone, email, and chat.<\/li>\\n<li>Assist customers with product inquiries, usage guidance, order support, and troubleshooting.<\/li>\\n<li>Build deep knowledge of skincare products, ingredients, and routines to provide confident, accurate solutions.<\/li>\\n<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/li>\\n<li>Create positive customer experiences through personalized assistance and clear communication.<\/li>\\n<li>Collaborate within a dynamic, supportive team to hit shared service and performance goals.<\/li>\\n<\/ul>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Meet contractual KPIs for service delivery and customer satisfaction.<\/li>\\n<li>Clarify customer needs using probing and decision-support tools.<\/li>\\n<li>Listen actively, show empathy, and build strong customer rapport.<\/li>\\n<li>Greet customers in a courteous, friendly, professional manner.<\/li>\\n<li>Maintain working knowledge of client skincare products, ingredients, and usage guidelines.<\/li>\\n<li>Document interactions accurately in account records.<\/li>\\n<li>Participate in initiatives to improve customer satisfaction and business performance.<\/li>\\n<li>Identify opportunities to educate customers on additional products and services when appropriate.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li><strong>Skincare experience is a plus<\/strong>&nbsp;&ndash; prior work in beauty retail, skincare consulting, customer service for beauty brands, or similar roles required.<\/li>\\n<li>High school diploma required; relevant experience is a plus.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills in English.<\/li>\\n<li>&nbsp;Comfortable in a fast-paced, performance-driven environment.<\/li>\\n<li>&nbsp;Strong multitasking, prioritization, and adaptability.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Works well independently and collaboratively.<\/li>\\n<li>Detail-oriented, dependable, and professional.<\/li>\\n<li>Patient, composed, and solution-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<li>Strong problem-solving with a customer-centric mindset.<\/li>\\n<li>Knowledge and passion for skincare and beauty products.<\/li>\\n<\/ul>\\n<p><strong>Career Framework Role:<\/strong><br \/>This entry-level role operates within defined processes under close supervision. 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Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1733455\",\"wid\":\"ba5d02c39ce1100dc9a2e4d3a89d0000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"516\",\"campaign_id\":\"253\",\"campaign_title\":\"NL - Schoonenberg - Rotterdam\/Bahialaan\",\"campaign_type\":\"job_application\",\"job_title\":\"Allround klantenservicemedewerker leverancier hoortoestellen \",\"street\":\"Bahialaan 500\",\"address\":\"Bahialaan 500\",\"city\":\"Rotterdam\",\"state\":\"Zuid Holland\",\"postal_code\":\"3065 WC\",\"region\":\"Zuid Holland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice\/receptioniste leverancier hoortoestellen inhouse in Rotterdam.\",\"long_description\":\"<p>Zorg jij er graag voor dat klanten zich &eacute;cht gehoord voelen? Kun jij goed schakelen, blijf je rustig en denk je altijd in oplossingen? Dan is deze functie als <strong>All-round Medewerker Klantenservice<\/strong>&nbsp;bij een grote leverancier van hoortoestellen in Rotterdam iets voor jou.<\/p>\\n<p>Deze leverancier is marktleider in innovatieve hooroplossingen. In deze rol werk je op het hoofdkantoor op de Bahialaan en ben jij de verbindende schakel tussen klanten en audiciens in de winkels.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat ga je doen?<\/strong><\/p>\\n<p>Je hebt dagelijks veel contact met klanten, vooral telefonisch, via chat, social-media en e-mail. Je beantwoordt vragen, denkt mee in oplossingen en zorgt ervoor dat afspraken bij de winkels correct worden ingepland of aangepast. Daarnaast ondersteun je audiciens door informatie te verzamelen, door te geven en administratieve acties uit te voeren.<\/p>\\n<p><em>Jouw werkzaamheden bestaan onder andere uit:<\/em><\/p>\\n<ul>\\n<li>Klanten telefonisch en schriftelijk te woord staan en hen met aandacht helpen.<\/li>\\n<li>Het maken, verplaatsen en co&ouml;rdineren van afspraken&nbsp;in de agenda&rsquo;s van audiciens.<\/li>\\n<li>Klanthulpvragen en mogelijke problemen analyseren en effici&euml;nt oplossen of doorzetten.<\/li>\\n<li>Klantcontacten en gegevens zorgvuldig registreren in onze systemen.<\/li>\\n<li>Je verdiepen in de producten en dienstverlening van deze leverancierzodat je gerichte informatie kunt geven.<\/li>\\n<li>Af en toe&nbsp;ontvang je bezoekers op het hoofdkantoor.<\/li>\\n<\/ul>\\n<p>Je schakelt snel, werkt overzichtelijk en neemt zelf initiatief om zaken op te pakken en af te ronden.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat bieden wij jou?<\/strong><\/p>\\n<ul>\\n<li>Startsalaris van &euro;15,28&nbsp; bruto per uur indien je 21 jaar of ouder bent<\/li>\\n<li>Mogelijkheid om vakantiegeld maandelijks mee te laten uitbetalen<\/li>\\n<li>Werkdagen van maandag t\/m vrijdag tussen 08:00 en 17:30 uur<\/li>\\n<li>Een moderne en rustige kantooromgeving aan de Bahialaan in Rotterdam<\/li>\\n<li>Goed bereikbaar met OV, fiets &eacute;n er is parkeergelegenheid&nbsp;<\/li>\\n<li>Een hecht en collegiaal team dat samenwerkt en elkaar ondersteunt<\/li>\\n<li>Doorgroeimogelijkheden binnen de organisatie<\/li>\\n<li>Training on the job<\/li>\\n<li>Zo snel mogelijk starten met de training on the job.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat neem jij mee?<\/strong><\/p>\\n<ul>\\n<li>Je bent 36 uur per week&nbsp;beschikbaar en kunt meerdere dagen om 08:00 uur&nbsp;beginnen<\/li>\\n<li>Minimaal mbo+ werk- en denkniveau<\/li>\\n<li>Uitstekende Nederlandse spreek- en schrijfvaardigheden<\/li>\\n<li>Je werkt zorgvuldig en houdt overzicht<\/li>\\n<li>Je schakelt makkelijk tussen verschillende taken<\/li>\\n<li>Beheersing van computersystemen en Microsoft Office<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Klaar om het verschil te maken voor onze klanten?<\/strong><\/p>\\n<p>Solliciteer dan direct!<\/p>\\n<p>Heb je nog vragen? Neem gerust contact op met:<br \/><strong>Jeanine Pontier<\/strong><br \/>\ud83d\udce7 <a href=\\\"mailto:jeanine.pontier@webhelp.com\\\">jeanine.pontier@concentrix.com<\/a><br \/>\ud83d\udcde 06 204 366 28<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"NL-253\",\"location\":\"Rotterdam, Zuid Holland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-10T01:59:07.820+02:00\",\"created_at\":\"2026-06-02T11:56:08.661+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\"},{\"id\":\"517\",\"campaign_id\":\"252\",\"campaign_title\":\"NL - Schoonenberg - Arnhem(Copy - 06\/02\/26  8:33:42)\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice medewerker in Arnhem met dagdiensten\u201d\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Bij ons krijg je de kans om in een dynamische rol te werken bij een van de topmerken in hoortoestellen. Elke dag verrassen we je met de nieuwste innovaties en een gezellige, ondersteunende sfeer waar je een echte teamspeler wordt.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Ons prachtige kantoor bevindt zich in hartje Arnhem en is makkelijk bereikbaar met het OV.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Als eerste aanspreekpunt voor klanten onderhoud je contact via telefoon, chat, e-mail en&nbsp;social&nbsp;media. In deze rol beheer je ook de agenda's van alle audiciens in Nederland, zodat klanten altijd op het juiste moment terecht kunnen. Je werkt minimaal 24 uur per week&nbsp;verdeeld over 4 dagen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Bieden Wij Jou?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83e\udd11<\/span><span data-contrast=\\\"auto\\\"> Een aantrekkelijk uurloon van &euro;15,28 indien je 21 jaar of ouder bent.<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf4e<\/span><span data-contrast=\\\"auto\\\">&nbsp;Geniet van gratis fruit en een fitnessruimte in het pand om lichaam en geest in balans te houden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udfd6<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke vakantie- en pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training met directe start.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\ude8c<\/span><span data-contrast=\\\"auto\\\">&nbsp;Reiskostenvergoeding.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"auto\\\"> Groei binnen het bedrijf<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Vragen We Van Je?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Breng je enthousiasme mee, ongeacht je achtergrond.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Het vermogen om goed in te leven in klanten en zelfstandig te werken is essentieel.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Digitale vaardigheden en goede beheersing van de Nederlandse taal in woord en schrift.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Heb je het idee dat je niet aan alles voldoet? Dan moedigen we je aan toch te solliciteren!<\/span><span data-contrast=\\\"auto\\\">! We vinden samen de juiste match.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier: jeanine.pontier@concentrix.com\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-252\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"part_time\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-02T08:36:37.762+02:00\",\"created_at\":\"2026-06-02T08:33:42.095+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\"},{\"id\":\"427\",\"campaign_id\":\"4109\",\"campaign_title\":\"GTM - Technical Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Technical Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4109\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-10T03:59:11.458+04:00\",\"created_at\":\"2026-06-01T19:25:08.259+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"1\"},{\"id\":\"1505\",\"campaign_id\":\"582\",\"campaign_title\":\"Advisor II, B2B Sales R1735337\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Support Representative (Spanish - speaking) - Hybrid - Tech Industry HC05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<h2><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0\u00a0<\/b><\/h2><h2><\/h2><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Partner Support Representative<\/b> <b>in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Partner Support Representative<\/b> on our team, you will:\u00a0\u00a0 \u00a0<br \/>- Provide Basic SEO optimization recommendations KW gap analysis &amp; partner onsite search recommendations\u00a0<br \/>- Content auditing - 1st pass review of Online audit results. Quality checks &amp; feedback to audit agency as required\u00a0<br \/>- Highlighting key gaps on partner site and sharing partner level optimization report\u00a0<br \/>- Content best practice sharing &amp; training to partners\u00a0<br \/>- Syndication partner onboarding process\u00a0<br \/>- Bug identification\/ \u2018content gap\u2019\/delivery delay \/feedback to internal teams\u00a0<br \/>- Monitor use of etail toolkit execution &amp; drive timely NPI execution\u00a0<br \/>- 1st line support for content queries\u00a0<br \/>- Local language translation checks on content and KW\u00a0<br \/>- Track improvements and optimizations \u2013 provide ROI estimations\u00a0<br \/>- Ratings &amp; Reviews - map current landscape, best practice sharing\u00a0<br \/>- Partner KPI dashboard review\u00a0<br \/>- KPI, Performance analysis and optimization recommendations\u00a0<br \/>- Follow up on KPI reporting from partners regarding digital marketing execution\u00a0<br \/>- Track overall digital business plan execution as requested\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Are proficient or bilingual in<b> Spanish<\/b> plus advanced in <b>Portuguese (not mandatory) and<\/b> <b>English.<\/b><br \/>- Have good knowledge in IT and preferably storage environments \u00a0<br \/>- Have a university degree in marketing, ecommerce, business administration preferred but other degrees will be considered\u00a0<br \/>- Have 2&#43; years in eCommerce or digital content management<br \/>- Have excellent negotiation, management, and strong communication skills (verbal &amp; written) including excellent presentation skills\u00a0<br \/>- Have good computing literacy (Windows, Office, <b>Excel <\/b>etc.) (Required)\u00a0<\/p><p>- Have SEO, SEM, CMS, eMerchandising, web analytics experience<br \/>- Drive to Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Full time (39h\/week) permanent contract<\/p><p>- Schedule: Monday - Friday 09:00 - 18:00<br \/>- Base salary of 19,700 euros gross\/year &#43; up to 3,500 euros gross \/year in bonus<br \/>- Great office location in Barcelona, with hybrid work model<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1735337<\/span><\/p>\",\"ats_external_id\":\"R1735337\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1641.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-10T12:05:15.342+02:00\",\"created_at\":\"2026-06-01T16:04:24.207+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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speaking) - Hybrid - Tech Industry HC05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"1506\",\"campaign_id\":\"581\",\"campaign_title\":\"Advisor II, B2B Sales R1735307\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative (English - speaking) \u2013 On-site \u2013 High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an<b> Inbound Sales Representative <\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of English<br \/>- Have one year of related sales experience\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20,000 euros gross\/year &#43; up to 4,500 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an<b> Inbound Sales Representative <\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of Swedish with an advanced English level\u00a0<br \/>- Have one year of related sales experience\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20,876 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great office location in Barcelona\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0 <\/i><\/p><p><span>R1735322<\/span><\/p>\",\"ats_external_id\":\"R1735322\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1739.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:19.238+02:00\",\"created_at\":\"2026-06-01T16:04:23.069+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"1508\",\"campaign_id\":\"579\",\"campaign_title\":\"Advisor II, B2B Sales R1735311\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (English-speaking) - On site - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as <b>an Account Manager in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Account Manager<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers\u00a0<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales plan\u00a0<br \/>- Communicate client feedback to appropriate parties for follow up and resolution\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of English<br \/>- Have a solid Sales Background (outbound environment)\u00a0<br \/>- Are achievement and goal oriented and motivated and self-starter\u00a0<br \/>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 09:00 - 18:00<br \/>- Salary 21.376 euros gross\/year &#43; up to 5.500 euros gross\/year in bonus &#43; private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1735311<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1735311\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-08T12:38:36.747+02:00\",\"created_at\":\"2026-06-01T16:04:22.467+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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On site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"1509\",\"campaign_id\":\"578\",\"campaign_title\":\"Advisor I, Customer Service R1735232\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona (presencial), <\/b>formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0(Catalan deseable)<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu <b>estilo de vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato temporal de 39h con horario rotativo de lunes a domingo de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona <span>con opci\u00f3n a uno o dos d\u00edas de teletrabajo a partir de unos meses<\/span><br \/>- Salario: 17.139 euros brutos &#43; hasta 1.200 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p><span>R1735232<\/span><\/p>\",\"ats_external_id\":\"R1735232\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-10T01:59:09.820+02:00\",\"created_at\":\"2026-06-01T12:10:34.243+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Adevinta - WHSBTSPAIN339\",\"reference_id\":\"WHSBTSPAIN339\",\"custom_reference_id\":\"WHSBTSPAIN339\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abel.fernandez1@concentrix.com\"},\"first_name\":\"Abel Fernandez Caballero (102541489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735232\",\"wid\":\"b2ce520f8bb7100d846ae85e3bf70000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"150\",\"campaign_id\":\"1797\",\"campaign_title\":\"R1734814 Seasonal Customer Service Representative -Healthcare (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Seasonal Customer Service Representative -Healthcare (On-Site)\",\"street\":\"USA Laredo TX\",\"address\":\"USA Laredo TX\",\"city\":\"Laredo\",\"state\":\"Texas\",\"postal_code\":\"78045\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)\",\"long_description\":\"<h2>Join a world-class team in Laredo, as a <em>Seasonal<\/em> Customer Service Representative! At Concentrix, we&rsquo;re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world&rsquo;s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/h2>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from around the globe where all members contribute to and support each other&rsquo;s success and wellbeing, proudly united as &ldquo;game-changers.&rdquo; Together, we serve as the intelligent transformation partner for the world&rsquo;s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and ongoing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>\\n<p>Provide inbound customer support.<\/p>\\n<\/li>\\n<li>\\n<p>Help customers resolve technical issues.<\/p>\\n<\/li>\\n<li>\\n<p>Assist in correcting billing concerns.<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>\\n<p>Minimum 6 Months of Customer Service experience<\/p>\\n<\/li>\\n<li>\\n<p>Empathy<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Bilingual not required, but encouraged to apply.<\/p>\\n<\/li>\\n<li>\\n<p>Must reside in the United States or have a valid U.S. address for residence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15 hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include a comprehensive employee assistance program (EAP), paid time off, and holidays.<\/li>\\n<li>Paid training and lucrative employee referral program.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you.<\/li>\\n<li>Mentorship programs that support your rewarding career journey.<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/li>\\n<li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li>\\n<li>A range of other perks and benefits\\n<p>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical &amp; Mental Requirements<\/strong>: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.<\/p>\\n<p><strong>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the&nbsp;<\/strong><a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>Job Applicant Privacy Notice for California Residents<\/strong><\/a><\/p>\\n<p><strong>Eligibility to Work:<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p>\\n<p><strong>Where Job May be Performed:<\/strong><\/p>\\n<p>Currently, this position may be performed only in the states listed <a href=\\\"https:\/\/www.concentrix.com\/advisor-positions\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here<\/a>.<\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>To request a reasonable accommodation please click <a href=\\\"https:\/\/www.concentrix.com\/reasonable-accommodation\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here<\/a>.<\/p>\\n<p>If you wish to review the Affirmative Action Plan, please click <a href=\\\"https:\/\/www.concentrix.com\/affirmative-action\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here<\/a>.<\/p>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1734814\",\"location\":\"Laredo, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-09T18:59:07.527-05:00\",\"created_at\":\"2026-06-01T11:55:27.318-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"MX-357\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-06T17:59:04.325-06:00\",\"created_at\":\"2026-05-31T20:27:03.041-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338832\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\/apply\",\"job_requisition_id\":\"R1664966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664966\",\"wid\":\"534b56b3f6e710295e509b65b0520000\",\"descriptor\":\"R1664966 Customer Service Agents - Espa\u00f1ol  - M\u00e9rida (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},{\"email\":{\"wid\":\"1e1d9de0651f100b996a980397b00003\",\"address\":\"lidia.beltran@concentrix.com\"},\"last_name\":\"Beltran\",\"first_name\":\"Carolina\"},{\"email\":{\"wid\":\"b4f1b63af79f1015a637b0f816650000\",\"address\":\"davidelian.sulub@concentrix.com\"},\"last_name\":\"Sulub\",\"first_name\":\"David Elian\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\"},{\"id\":\"56\",\"campaign_id\":\"407\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. 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9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"877\",\"campaign_id\":\"19608\",\"campaign_title\":\"Team Leader, Operations R1735022\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader - Financial Services - Cape Town\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><b>Team Leader \u2013<\/b> <b>On-site, Cape Town<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we deliver exceptional customer engagement and operational excellence for the world\u2019s leading brands. We are looking for a <b>Team Leader<\/b> to support a <b>financial services account<\/b> operating in a <b>highly regulated environment<\/b>.<\/p><p>This role is responsible for leading a team of advisors or specialists to deliver outstanding service while meeting critical <b>quality, compliance, productivity, and customer experience<\/b> targets. The successful candidate will coach and develop team members, manage day-to-day operational performance, and help ensure all customer and business activities are completed in line with client requirements, internal procedures, and regulatory expectations.<\/p><p>You will play an important role in creating a high-performing team culture, identifying opportunities for improvement, and supporting a compliant, customer-focused operation.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As an Team Leader, you will:<\/p><ul><li><p>Lead and coach a team to achieve\u00a0<b>KPIs, SLAs, quality, and compliance<\/b>\u00a0targets<\/p><\/li><li><p>Monitor performance and deliver structured coaching, feedback, and support<\/p><\/li><li><p>Ensure adherence to operational procedures, client requirements, and regulatory controls<\/p><\/li><li><p>Support quality improvement, risk management, and issue resolution<\/p><\/li><li><p>Conduct regular team meetings, 1:1s, and performance reviews<\/p><\/li><li><p>Promote employee engagement, accountability, and continuous improvement<\/p><\/li><li><p>Escalate operational risks, incidents, or control concerns as required<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p><span>Completion of Matric\/Grade 12 <b>(essential)<\/b><\/span><\/p><\/li><li><p><span>Completion of Aspire to Be or Ignite Program<\/span><\/p><\/li><li><p>Experience in a Team Leader, Supervisor, or people management role<\/p><\/li><li><p>Background in financial services, customer operations, or shared services environments<\/p><\/li><li><p>Experience working in a highly regulated environment<\/p><\/li><li><p>Strong coaching, communication, and stakeholder management skills<\/p><\/li><li><p>Ability to manage performance using data and operational insight<\/p><\/li><li><p>Strong understanding of quality, compliance, and risk control principles<br \/>\u00a0<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>Discover the exceptional benefits we provide to our valued employees in South Africa as a testament to our commitment to their well-being and professional growth. As well as <b>full-time indefinite contracts<\/b>, designed to support and grow our dedicated team, we offer a <b>competitive salary<\/b>.<\/p><p><\/p><p>We offer generously<b> paid annual leave<\/b> starting with fifteen working days in your first year, with an additional day awarded each subsequent year up to eighteen days by the fourth year. Secure your future with our <b>Pension &amp; Provident fund<\/b> and enjoy peace of mind with <b>comprehensive medical insurance or aid<\/b> tailored to your needs. Benefit from <b>paid sick leave<\/b> and, after one year with us, enjoy <b>paid maternity, parental, adoption, or commissioning parental leave<\/b>.<\/p><p><\/p><p>We also offer <b>paid family responsibility leave<\/b> after just four months of tenure. Experience further security with our <b>funeral cover<\/b> and advance your career through our <b>development programs and specialized courses<\/b>. Join us and thrive in a workplace committed to your well-being and professional development.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer.<\/b><\/p><p><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i><\/p><p><\/p><p><i><span>As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.<\/span><\/i><\/p><p><br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1735022\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-08T22:06:42.204+08:00\",\"created_at\":\"2026-05-30T00:04:19.535+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTYwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Team-Leader---Financial-Services---Cape-Town_R1735022-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103318756\",\"wid\":\"c15471675bc710127331c19292180000\",\"descriptor\":\"Sihle Yawa (103318756)\"},{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375153\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Team-Leader---Financial-Services---Cape-Town_R1735022-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Team-Leader---Financial-Services---Cape-Town_R1735022-1\/apply\",\"job_requisition_id\":\"R1735022\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"daina.ryklief@concentrix.com\"},\"first_name\":\"Daina Ryklief (102534350)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735022\",\"wid\":\"ca66cc04cfcd100cafcdfffb5e200000\",\"descriptor\":\"Team Leader - Financial Services - Cape Town\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"878\",\"campaign_id\":\"19607\",\"campaign_title\":\"Operations Manager I R1735021\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager - Financial Services - Cape Town\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><b>Operations Manager \u2013<\/b> <b>On-site, Cape Town<\/b><\/p><p><\/p><p>At Concentrix, we power the world\u2019s best brands through exceptional customer engagement and business performance. We are looking for an experienced Operations Manager to lead service delivery for a key client in the mutual life, pensions, and investment sector.<\/p><p>In this role, you will be responsible for overseeing day-to-day operations, driving performance, leading frontline leadership teams, and ensuring the delivery of high-quality, compliant, and customer-focused services. You will play a critical role in managing operational performance across customer support and back-office activities linked to life insurance, pensions, retirement solutions, and investment servicing.<\/p><p>The ideal candidate brings strong people leadership, operational discipline, stakeholder management, and experience working in a regulated environment. You will work closely with client partners and internal support teams to deliver service excellence, mitigate risk, and identify opportunities for continuous improvement.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As an Operations Manager, you will:<\/p><ul><li><p>Lead daily operations to achieve service, quality, productivity, and compliance targets<\/p><\/li><li><p>Manage Team Leaders and support teams to drive performance and engagement<\/p><\/li><li><p>Build strong relationships with client stakeholders and lead operational governance<\/p><\/li><li><p>Ensure adherence to financial services regulations, internal controls, and client requirements<\/p><\/li><li><p>Use data and insight to manage trends, resolve issues, and improve customer outcomes<\/p><\/li><li><p>Lead change initiatives, process improvements, and operational readiness activities<\/p><\/li><li><p>Support a culture of accountability, development, and continuous improvement<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p><span>Completion of Matric\/Grade 12 <b>(essential)<\/b><\/span><\/p><\/li><li><p>Proven experience in an Operations Manager role or similar, within a shared services, or financial services operations environment<\/p><\/li><li><p>Background supporting insurance, pensions, retirement, investments, wealth, or broader financial services clients is highly desirable.<\/p><\/li><li><p>Experience managing leaders and large operational teams in a KPI-driven environment.<\/p><\/li><li><p>Demonstrated client-facing experience.<\/p><\/li><li><p>Comfortable engaging with senior stakeholders.<\/p><\/li><li><p>Experience presenting operational results, risks, and action plans.<\/p><\/li><li><p>Ability to balance customer, client, employee, and commercial priorities.<\/p><\/li><li><p>Ability to work in a fast-paced, highly regulated environment<\/p><\/li><li><p>Excellent communication, reporting, and problem-solving skills<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>Discover the exceptional benefits we provide to our valued employees in South Africa as a testament to our commitment to their well-being and professional growth. As well as <b>full-time indefinite contracts<\/b>, designed to support and grow our dedicated team, we offer a <b>competitive salary<\/b>.<\/p><p><\/p><p>We offer generously<b> paid annual leave<\/b> starting with fifteen working days in your first year, with an additional day awarded each subsequent year up to eighteen days by the fourth year. Secure your future with our <b>Pension &amp; Provident fund<\/b> and enjoy peace of mind with <b>comprehensive medical insurance or aid<\/b> tailored to your needs. Benefit from <b>paid sick leave<\/b> and, after one year with us, enjoy <b>paid maternity, parental, adoption, or commissioning parental leave<\/b>.<\/p><p><\/p><p>We also offer <b>paid family responsibility leave<\/b> after just four months of tenure. Experience further security with our <b>funeral cover<\/b> and advance your career through our <b>development programs and specialized courses<\/b>. Join us and thrive in a workplace committed to your well-being and professional development.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer.<\/b><\/p><p><i>Concentrix is a Disability Confident and equal opportunity employer. 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. 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Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/p><\/li><\/ul><p><\/p><p>Required Qualifications<\/p><ul><li><p>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/p><\/li><li><p>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/p><\/li><li><p>Multiyear experience in a customer-facing role in information technology (IT)<\/p><\/li><li><p>Excellent troubleshooting and problem-solving skills<\/p><\/li><li><p>Fluency in both written and verbal English &amp; German languages is required.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul><p><\/p><p>\u00a0Preferred Qualifications<\/p><ul><li><p>Candidates with strong knowledge on MIM are preferred.<\/p><\/li><li><p>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1734602\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T04:03:49.073+08:00\",\"created_at\":\"2026-05-29T18:04:18.824+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734602\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374173\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734602\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734602\/apply\",\"job_requisition_id\":\"R1734602\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cathy.tumpag@concentrix.com\"},\"first_name\":\"Cathy Tumpag (102162350)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1734602\",\"wid\":\"addc18325879100c9c59c54a13e60000\",\"descriptor\":\"Cloud Solution Architect Identity and Security\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"53\",\"campaign_id\":\"1500\",\"campaign_title\":\"Feria Virtual Colombo\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, 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tan\u0131\u015f\u0131n<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Bizimle birlikte ya\u015famak i\u015fte tam olarak b\u00f6yle bir \u015fey<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" 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--e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-612 post-612 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-611\" alt=\"Bilal, Operasyon Y\u00f6neticisi (T\u00fcrkiye)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Operasyon Y\u00f6neticisi (T\u00fcrkiye)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>\u015eirketimizde m\u00fc\u015fteri temsilcisi olarak \u00e7al\u0131\u015fmaya 2021 y\u0131l\u0131 \u015eubat ay\u0131nda ba\u015flad\u0131m. Ayn\u0131 y\u0131l, ilk terfimi Kalite Uzman\u0131 Yard\u0131mc\u0131s\u0131 olarak ald\u0131m. 2022&#8217;de tak\u0131m lideri oldum, 2023&#8217;te Operasyon Y\u00f6neticisi oldum ve nihayetinde 2024&#8217;te K\u0131demli Operasyon Y\u00f6neticisi olarak terfi ettim. Kariyer yolculu\u011fumu payla\u015fma amac\u0131m, \u015firketimizin sundu\u011fu benzersiz kariyer f\u0131rsatlar\u0131n\u0131 vurgulamakt\u0131r. Y\u00f6neticimin s\u00fcrekli deste\u011fiyle hem profesyonel hem de ki\u015fisel olarak b\u00fcy\u00fcme f\u0131rsat\u0131 buldum.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-646 post-646 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-645\" alt=\"Nisreen, \u0130\u00e7erik Moderat\u00f6r Dan\u0131\u015fman\u0131 (\u00dcrd\u00fcn)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, \u0130\u00e7erik Moderat\u00f6r Dan\u0131\u015fman\u0131 (\u00dcrd\u00fcn)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Concentrix\u2019te \u00e7al\u0131\u015ft\u0131\u011f\u0131m s\u00fcre boyunca analitik ve problem \u00e7\u00f6zme becerilerimi geli\u015ftirdim, bu sayede karma\u015f\u0131k i\u00e7erik moderasyon g\u00f6revlerini b\u00fcy\u00fck bir verimlilikle y\u00f6netebiliyorum. \u0130leti\u015fim yeteneklerim de geli\u015fti ve bu da tak\u0131m\u0131m ile daha etkili bir \u015fekilde i\u015f birli\u011fi yapmam\u0131 ve daha net geri bildirim vermemi sa\u011fl\u0131yor. Ayr\u0131ca, i\u00e7eriklerimizin en y\u00fcksek do\u011fruluk ve kalite standartlar\u0131na uymas\u0131n\u0131 sa\u011flamak i\u00e7in detaylara kar\u015f\u0131 keskin bir g\u00f6z geli\u015ftirdim.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-680 post-680 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-679\" alt=\"Eneas, Team Leader (Brazil)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Tak\u0131m Lideri (Brezilya)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Benim i\u00e7in, Concentrix&#8217;te \u00e7al\u0131\u015fmak \u00e7ok \u00f6d\u00fcllendirici. Buras\u0131, profesyonel olarak geli\u015fti\u011fim, kariyerimi in\u015fa etti\u011fim ve zaten \u00fc\u00e7 kez b\u00fcy\u00fcd\u00fc\u011f\u00fcm yer ve daha fazla b\u00fcy\u00fcyebilece\u011fimi hissediyorum. Potansiyelinize inan\u0131n ve hedeflerinizi takip edin, \u00e7\u00fcnk\u00fc burada b\u00fcy\u00fcyebilirsiniz. Concentrix&#8217;te \u00e7al\u0131\u015fmay\u0131 seviyorum. Concentrix&#8217;i tan\u0131mlayan bir kelime f\u0131rsatt\u0131r.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/tr\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neden Concentrix\u2019e kat\u0131lmal\u0131s\u0131n\u0131z?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>i\u015fler Ebeveynler&nbsp;i\u00e7in&nbsp;i\u015fler \u00d6\u011frenciler&nbsp;i\u00e7in&nbsp;i\u015fler Evden&nbsp;yap\u0131lan&nbsp;i\u015fler Yurtd\u0131\u015f\u0131ndaki&nbsp;i\u015fler Liderler&nbsp;i\u00e7in&nbsp;i\u015fler Ka\u015fifler&nbsp;i\u00e7in&nbsp;\u0130\u015fler Herkes&nbsp;i\u00e7in&nbsp;i\u015f&nbsp;imk\u00e2nlar\u0131 LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam DUYURU: \u0130\u015fe al\u0131m doland\u0131r\u0131c\u0131l\u0131\u011f\u0131 uyar\u0131s\u0131\u0130\u015fe al\u0131m s\u00fcrecimizi anlamak, giderek artan \u00e7evrimi\u00e7i i\u015fe al\u0131m doland\u0131r\u0131c\u0131l\u0131klar\u0131ndan kendinizi korumak i\u00e7in \u00e7ok \u00f6nemlidir. L\u00fctfen i\u015fe al\u0131m s\u00fcrecimizi, yayg\u0131n doland\u0131r\u0131c\u0131l\u0131k y\u00f6ntemlerini ve doland\u0131r\u0131c\u0131l\u0131k oldu\u011funu [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":215,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-908","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? 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