Job Title:
Data collection and customer support associate with German/French/Italian/Spanish and English
Job Description
Join our dynamic and innovative team, focused on delivering high-quality services across various sectors.
We are looking for driven individuals with a knack for communication and a passion for customer engagement.
This position involves conducting outbound telephony surveys to gather valuable data while managing customer interactions effectively.
Primary Responsibilities:
- Achieve an expected volume survey daily
- Maintain compliance with provided scripts while demonstrating flexibility in responding to queries and managing customer queries
- Record data accurately and efficiently using a typing speed that enables high productivity
Qualifications:
- Proficiency in German/French/Italian/Spanish and English
- Previous experience in sales or customer interaction roles is an advantage
- Familiarity with motorcycles and electric vehicles will be considered a plus
- Excellent communication and interpersonal abilities
- Ability to comply with scripted interactions while personalizing the conversation as needed
Working for Concentrix Bulgaria means:
- Be part of a leading global intelligent transformation company with 2025 awards for Innovation, AI Technologies and Culture
- Fully paid initial training and onboarding
- Continuous training and upskilling programs through Concentrix University and LinkedIn learning
- Professional Development and Career Navigation programs to support your career growth
- Benefits package including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Corporate discounts, Additional paid leave for education and CSR purposes, and more!
- 90 company events every year including social, health and wellbeing initiatives
- Convenient office location, close to bus stations and metro
- Relocation support if needed (accommodation and travel expenses)
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
https://apply.concentrix.com/global/en/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&eventScheduleId=670d2f5bf86e661d84e64e0a
Experience the power of a game-changing career
Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.
Location:
BGR Sofia - Advance Business Center
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
