Customer Training Specialist with German Language

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.   
  

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.   
  

Join us!    

 

 

What the role looks like:     

 

• Deliver live and on-demand instructor-led training via a variety of modalities and technologies. 

• Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally. 

• Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally. 

• Update, translate & localize training materials as directed. 

• Review feedback, identify and implement improvement. 

• Maintain participant records (e.g., registration, test scores, evaluations, and attendance). 

• hybrid role (Wed-Thu onsite)  

• Working hours - Mon - Fr 10:00-19:00 

 

Your profile:     

 

• 1+ year in Customer Training, (virtual) education or L&D environment.  

• Fluency in German and English – written and verbal 

• Experience delivering ILT / Vilt learning programs.  

• Strong presentation and communication skills  

• Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications  

• Knowledge of adult learning principles, both inside and outside of traditional classroom environments.  

• Passion for training and educating people  

• Direct work experience in a training capacity, including external training and internal curriculum development and execution.  

• Professional and confident public presence; experience commanding large audiences as a trainer and/or speaker in both virtual and in-person settings. 

 

 

What we offer:  

 

• Monthly transportation/internet allowance

• Bonus for important life events (marriage, birth or adoption of a child, university graduation)

• Additional medical plan: health and dental care (fully covered by the employer)

• Life insurance

• Voluntary Sport Card (Multisport) 

 

Please send us your CV in English.   

Only short-listed applicants will be contacted.  

All applications will be treated as strictly confidential.  

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