Sales Support Specialist with English language

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us!

What the role looks like:

• Collaborating effectively and directly with internal departments such as Sales Organization, Subscription Renewals, Customer Success Organization, and Credit & Collections.
• Supporting the Sales Organization with Salesforce quoting and product queries, including building “special” Qlik program quotes in Salesforce.
• Reviewing Order Forms and processing deals in Salesforce, ensuring accuracy and compliance, and securing correct revenue recognition in NetSuite.
• Ensuring deal compliance with internal policies and procedures, including legal, revenue, and pricing guidelines.
• Maintaining accurate customer data and opportunity data in Salesforce, NetSuite and other systems to ensure high data quality and reporting accuracy.
• Responding to requests and queries from both internal and external customers regarding quotes, licenses, billing, and product related topics.
• Playing an active role in internal process improvement and implementation of systems and changes within our organization.
• Collaborating closely with our IT department to resolve system issues related to SalesForce & NetSuite.
• Assisting in the documentation and maintenance of process guides, training materials, and best practices.
• Supporting month end, quarter-end and year-end close activities by prioritizing high-impact deals and collaborating across departments to meet deadlines.
• Working hours - Mon - Fr /09:00 - 18:00

 

Your profile: 

• Very good level of English language  – both written and spoken 

• 1-year experience in Back Office (Processing/Invoicing) roles, Account Management and Sales Support

• Computer literacy and experience working with CRM systems (SalesForce / Microsoft Dynamics preferred) 

• Аbility to effectively communicate with while developing positive customer relationships   

• Keen on new technologies

• Strong problem-solving skills 

• Ability to manage multiple tasks effectively 

 

What we offer:

• Mentoring, training, and career development programs 

• Happiness programs and internal social events 

• Additional medical plan: health and dental care (fully covered by the employer) 

• Voluntary Sport Card (Multisport) 

• Monthly food allowance 

• Birthday Time Off 

• Volunteer Time Off 

 

Please send us your CV in English.

Only short-listed applicants will be contacted.

All applications will be treated as strictly confidential.

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