Travel Advisor with Polish

Summary

Description

Your responsibilities:

• Responding to customers via phone, chat, and e-mail (outbound and inbound).

• Working with confidential customer information and treating it sensitively.

• Presenting proactive, patient, empathetic and understanding attitude.

Our requirements:

• Polish language skills (C1 level) and English (min. B2 level)

• Availability to work flexible hours.

• Previous experience in customer service/call center/tourism industry/airline industry is preferred.

What we offer

• Modern workplace in the heart of Katowice.

• Team-building events.

• Fully paid training to prepare you for direct contact with customers.

• Team leader support at every stage of cooperation.

• Work with friends - the opportunity to receive a bonus for referring friends.