Customer Engineer – Infrastructure – Azure Monitor

The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:
•    Design, Deploy, Review and Assess the health of the infrastructure
•    Upgrade and maintain deployments
•    Troubleshoot issues with infrastructure and agents
•    Tune and optimize for performance
•    Assist with reporting and visualizations
•    Implement new management packs
•    Assist in the development of custom management packs
•    Provide training in all areas of Azure Monitor to ensure customer goals are met

Ideal candidate experience:
- 15+ years working as a depth expert and technology owner or consultant for Azure monitor
- Ability to present to multiple levels of customer leadership.
- Ability to act as a consultant and architect for multiple customers.
- Broad knowledge across multiple monitoring scenarios:
·    Windows and Linux Operating Systems
·    Azure Monitor
·    KQL Kusto Query language advanced level
·    URL, Network monitoring
·    Connecting to ITSM systems
·    Dashboards, Reporting, and Visualizations
·    PowerShell scripting
- Deep level knowledge in at least 3 of the above categories

- Advanced level of Dutch and English

 
Technical Skills Requirements:  Azure Monitor:
Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:
Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention) 
Strong knowledge of: 
•    Log Analytics workspaces
•    Azure Monitor Metrics
•    Diagnostic settings
•    Resource level vs platform level telemetry
- Ability to explain when to use Azure Monitor vs Azure Data Explorer / Grafana / third party tools.

Additionally, be able to ;
•    Write complex KQL queries across multiple tables
•    Use: 
o    parse, extend, mv-expand
o    joins, time series, summarize patterns
o    performance optimized queries
•    Build: 
o    reusable queries
o    functions
o    summary rules for cost & performance optimization
•    Debug slow or expensive queries

Tools
•    Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell
Linux OS and Linux Monitoring
Report Development
Network Monitoring
URL Monitoring
Related Skills:
•    System Center Orchestrator
•    System Center Data Protection Manager
•    System Center Virtual Machine Manager
•    System Center Service Manager