Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious,…

Workforce Management VPEG 2026

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious,…

Position Summary and Responsibilities:Review, validate and ensure timely delivery and accuracy of reports prepared by WFM towers (Forecasting, Capacity Planning,…

We are seeking a RTA to manage and monitor real-time activity in the operations team, ensuring that resources are efficiently…

This posting is for the RTA Opening in Cebu Arcenas.

2025 Workforce Management VPEG

Customer Service Representative - Automotive (On-Site)

Content Moderator (Bilingual: Japanese/English) On-Site

The Real Time Analyst (RTA) is responsible for managing the intraday performance of one program or line of business within…

• Ensures the successful delivery of WFM support and acts as a liaison between WFM Shared Services and Operations organization.…

The Supervisor WFM, will be responsible for the supervision of the Real-Time team. This position will maintain the internal policies…

Principais Responsabilidades:· Acompanhar a operação tempo real·  Sinalizar o time de operações sobre desvios de pausas e aderência·  Gerar e…

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIESSupport in the management and the delivery of the functional and operational plans for all aspects…

The WFM Manager / Planning & Scheduling is responsible for managing a team to develop accurate and timely forecasts, capacity…

Responsibilities:Responsible for the real time monitoring to achieve contractual "speed of answers" and minimizing costs. Review employee availability through attendance…

WFM/ Real Time Analyst - Banking

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures…

The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface…

The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs…