Job Title:
Senior UX Designer
Job Description
We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Summary: We are looking for a Senior UX Designer to join our team. This designer will be part of a larger team who works on projects across the organization (Finance, HR, Legal, Engineering, etc).
Key Responsibilities:
- User Research & Analysis: Conduct user research, interviews, and surveys to understand user needs and behaviors.
- Wireframing & Prototyping: Create wireframes, storyboards, and prototypes to communicate design concepts.
- Design & Development Collaboration: Work closely with developers and product managers to ensure designs are feasible and aligned with business objectives.
- Usability Testing: Plan and conduct usability tests, analyze results, and iterate designs based on feedback.
- UX Strategy: Develop and implement UX strategies that align with the company’s goals.
- Visual Design: Ensure the visual design is consistent with the company’s brand guidelines. as well as responsive/mobile design
- Experience leading design projects
- Experience providing guidance to development teams to help them execute UX designs
- Experience facilitating workshops with large groups of stakeholders
- Familiar with design systems such as material design
- Experience using a research repository such as dovetail and turning research into actionable findings
- Ability to use analytics software and analyze data
- Experience presenting to company executives
Qualifications:
- 7+ years of experience in the UX/design space
- Experience with user research quantitative and qualitative
- Experience with Figma design and prototyping software or similar
- Strong written and verbal communication
- Key Skills:
o Understanding of interaction design principles
o Experience with responsive and mobile design
o Ability to convey ideas through sketches, wireframes, and mockups
o Familiarity with front-end technologies (HTML, CSS, JavaScript)
#ConcentrixCatalyst
Location:
CRI Work-at-Home
Language Requirements:
Time Type:
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