Job Title:
Specialist I, Governance, Risk & Compliance
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Location: Alabang 3 - Work from Office
This role will be focused on security operations’ delivery for assigned program/site. Participate in establishing a program to deter, detect and mitigate risks, including establishing capability to monitor and audit information, evaluate personnel security information, establish employee awareness, driving assurance test and supporting internal and external audits. Consult with Business to ensure balance is maintained with compliance to deliver the best security solution within the contractual, regulatory and CNX standard offering limits. Involvement in technical discussions and solutions to ensure best and the out-of-the-box ideas are disseminated to meet security with business. Responsible for driving assurance tests like the security health check of the servers, network devices, vulnerability assessment of the infrastructure, ID Validation etc. to ensure the Corporate Security Standard is established and measured as per the requirement. Require results to be achieved through direct interaction as well as influencing other internal groups or individuals. Support incidence response and investigations, as required.
- Drive the implementation of customer security requirement, global security directives and guidelines, complement with local security instructions as needed.
- Facilitate customer audits, assessments and inspections, including pre-audit and post audit deliverables, pre-audit preparations and execution of remediation plans.
- Conduct internal audits/assessments across functions to strengthen the security practice for the site.
- Provide update to the site leadership with updated and progress on security initiatives.
- Implementation of global security directives and guidelines.
- Manage security incidents and investigations in accordance with the Information Security Incident Handling Process and Investigation Framework
- Facilitate Quarterly/Annual risk assessments based on business requirements, agreements and activities.
- Drive security awareness activities amongst all personnel at the contact center
- Perform specialized security training for target groups.
- Assess threats, risks, and vulnerabilities from emerging security issues and work with SMEs to remediate it.
- Ensure site security standards and guidelines for system configuration meets both client and CNX requirements.
- Perform and create procedures for system security audits, as per client requirement.
- Ability to work independently and coordinate cross function at a senior level.
- Build & maintain documentation for all procedures, as required to continually improve levels of security & controls and meet client and CNX standards.
Location:
PHL Muntinlupa - Alabang 3
Language Requirements:
Time Type:
Full time
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