Sr. Lead Product Manager

Job Title:

Sr. Lead Product Manager

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

* Challenge Conventions

* Deliver outcomes unimagined

* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you. In our Concentrix Global Products Organization team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI-Remote

An ideal candidate for this role must be a passionate, team-oriented problem solver who approaches the role with a general manager mentality, waking up every day thinking about the strategy, vision, and growth of your product line. You possess exceptional product management skills, a deep understanding of Software as a Service (SaaS), and a proven track record of driving customer-led product innovation and growth. You will collaborate with a team of talented engineers and architects to develop and deliver solutions that address the unique challenges and opportunities across the globe. Our ideal candidate has a bias for action and results and will not quit until the job is done.

In This Position You Will Have the Following Responsibilities:

Ownership: You own the product strategy, vision, and roadmap. You wake up every day responsible for building innovative offerings that meet your customers’ needs. You partner with sales and the leadership team to drive growth and are accountable to meet this year and future years’ targets.

Strategic Leadership: You define and execute a multi-year product and solutions strategy, aligning with customer input, company goals, and market trends. You drive innovation and differentiation to maintain our competitive edge in the market.

Product Development: You lead the end-to-end product lifecycle, from conceptualization to launch, ensuring we meet the needs of our clients and align with regional requirements, industry regulations, and standards.

Market Analysis: You conduct thorough market research and analysis to identify emerging trends, customer needs, and competitive offerings. You use insights to inform roadmap decisions and prioritize feature development.

Financial Acumen: You are comfortable aligning with Sales on multi-year forecasts, skilled in researching TAM/SAM/SOM, capable of building region-specific software and services pricing, and able to collaborate with Finance on a multi-year P&L.

Stakeholder Engagement: You’re able to gain tight alignment with cross-functional teams, including sales, marketing, engineering, and customer success, to ensure successful solution delivery and adoption.

Client Engagement: You build strong relationships with key clients and industry partners to gather feedback, validate product concepts, and identify opportunities for collaboration and co-innovation.

Product Evangelism: You serve as a subject matter expert and advocate for our products and solutions around the globe. You represent the company at industry events, conferences, and customer meetings to showcase our products and thought leadership.

Qualifications:

• Bachelor's degree in business, finance, computer science, or a related field; MBA or advanced degree preferred.
• 8+ years of experience in product management, and experience with SaaS and cloud software, and gen.AI.
• Demonstrated experience with data management and analytics platforms (e.g., Databricks, Snowflake, BigQuery, Azure Synapse)
• Proven track record of successfully bringing innovative 0-to-1 products to market and driving revenue growth.
• Strong leadership and communication skills, with the ability to influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to translate market insights into actionable product strategies.
• Confident and articulate verbal and written communication skills, including executive-level communications.
• You work independently, but also know when to ask for help.

Product skills:

Requirements, prioritization models, Agile, JIRA Epics and Stories, product marketing, and global product launches.

Salary Range:

The on-target earnings range is $118,647 - $163,139, which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. The deadline to apply for this position is 12/8.

#LI-Remote

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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If you wish to review the Affirmative Action Plan, please click here.