Customer Representative (Slovak-speaking) - On-site

Localisation
Barcelone, Espagne
Langue
Slovaque

Description

In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is hybrid in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.

Reimagine your career!

Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year. 

We’re on the lookout for a Slovak-speaking Customer Representative (hybrid) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Customer Representative in our team, you will:

- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services
- Call back customers
- Lead management
- Other duties and tasks as assigned

Concentrix  is a great match if you:

- Are native or proficient in Slovak and advanced in English. Polish is a plus!
- Are minimum a high school graduate
- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
- Have a business mindset will help you engage better with your contacts

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time contract, 39 hours/week: Monday to Friday 7:30 to 16:30
- Salary 18 400 euros gross/year + gross/year bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes 

Reimagine the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix  their “employer of choice.”

Concentrix  is an equal opportunity employer 

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
RRQ24-003356-1-SLOVAKIA