Quality Manager

Durban, Afrique du Sud

Job Advert

If you find yourself constantly looking for ways to be more efficient, pride yourself on exceeding expectations and value quality over quantity then the role of Quality Manager at Concentrix could be your calling!

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

As part of our team of innovators in Durban, you'll spearhead, develop and oversee the quality process and framework for an international campaign. Collaborating closely with operations, you'll ensure a consistent standard of quality, meeting daily expectations to a high degree.

Leading a dedicated Quality Team focused on delivering excellent customer experiences, you'll drive enhancements in quality performance through coaching, insights and collaboration with the Operational Team to meet KPIs.

If you’re ready to take a leap in your career, step up to the challenge and apply today!

What you will do in this role:

Your qualifications
Concentrix is a great match if you have:

It will be a plus if you:

Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work
In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position.