Network Engineer II

Summary

Job Description Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.

Description

The Network Engineer's role is to support and secure infrastructure throughout the Concentrix EMEA enterprise. This includes planning, installing, configuring, maintaining, supporting and optimising all network and security hardware, software and communication links and is involved in the next wave of security offerings.

The Network Engineer will report to our Group Manager in the Global Network.

Main Responsibilities:

• Positive contribution to knowledge transfer, investing extra time and energy to inspire in building a more creative and higher performing team

• Network Support scope for EMEA locations on weekly time, Monday to Friday, 24x7x365 support with regional on call monthly rotation

• Provide support framework for our teams and provide in-depth technical support on a wide range of Cisco, Palo Alto, and FortiGate hardware implementation within Concentrix.

• Design and implement new network and security-related products and work with the Core Network team to understand the existing core network, and to ensure new services are integrated correctly.

• Document completed services and perform a handover to other departments for in-service delivery

• Follow Service Transition and Change Control procedures for production platforms and services

• Adherence to all internal policies associated with PCI and ISO27001 certification standards Compliance with our internal clients' procedures

• Handling and protection of Our Client information

• Reporting of security events

• Implementing appropriate procedures

• Network administration of technical changes to the Cisco, Fortinet, Palo Alto hardware and software components

• Perform capacity planning for management reviews of the network overall performance/health

• Keep up-to-date with data and voice security standards and best practices

• Manage Cisco routers & switches, Fortinet, Cisco, Palo ALto UTM firewalls.

What you need to have:

• 1-3 years of experience with multiple vendors, either Cisco ASA, FortiGate, Palo Alto, along with additional other vendors' hands-on experience

• 1-3 years of experience in core network technologies, including Cisco and Fortinet

• 1-3 years of experience with routing protocols, including OSPF, EIGRP and BGP

• 1-3 years of experience with Service Level Agreement, QOS.

• 1-3 years of experience with LAN environment, including VSS, STP, Stackwise virtual and various trunking protocols and security features, SIP and Voice-related services.

• Cisco certification, CCNA, CCNP, would be advantageous

• Bachelor's Degree