Job Title:
Consultant, Performance Optimization (TCF)
Job Description
Your Journey at Concentrix + Webhelp Starts Here:
At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
* Are you ready to reimagine the world?
* Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
* Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix + Webhelp provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We’re a remote-first company looking for the absolute best talent in the world.
#LI-Hybrid
Benefits:
Competitive salary
33 days holiday including 8 bank holidays
Great opportunities for career development
You will be Home based with occasional travel to our Gurgaon office required
Do you enjoy experimenting with data? Are you able to develop, structure and facilitate the data activity (prescriptive and / or predictive analysis) to formulate business recommendations? We are looking for an enthusiastic Data Scientist to guide data-led decision making across a wide range of clients and sectors for our Data Science and Engineering team.
You will use your expert knowledge of data, programming and statistical techniques to analyse structured and unstructured data in order to deliver lasting results for our clients across a diverse range of analytics projects across a different business types, sectors, languages and countries.
What you'll be doing
- Designing and delivering the technical elements of our analytics projects
- Applying descriptive and predictive analytics techniques including but not limited to: customer segmentation, market basket analysis, topic & sentiment analysis, predictive modelling / machine learning models and data visualisation,
- Simplifying complex analysis into clear and compelling recommendations that enable the project team to achieve our client’s desired outcomes
- Co-ordinating integration, structuring, visualisation and data analysis activities
- Actively contributing to exchanges and sharing of best practices related to data
- Developing efficient operations processes for high availability of Global Data platform
- Work as part of our global team; our operational, Insight and IT teams work together to solve data challenges
What experience you'll need
- Minimum 5 years’ experience working with the data as a data scientist
- Have worked on cloud computing environments such as Azure, GCP or AWS
- Experience working with large datasets and build data models
- Advanced knowledge of machine learning techniques e.g., forecasting, recommender engine, predictive modelling, clustering
- Experience working with text mining e.g building topics, sentiments, summarization etc. use cases
- Advanced knowledge of python
- Experience working with GenAI, large language models
- Experience building, testing and deploying data visualisation dashboards (powerbi/tableau)
We are looking for a Data Scientist to join our growing analytics practice and work with our clients to unlock value from their data assets. You’ll lead a talented team of data professionals to delivery analytics solutions across a diverse range of sectors and clients worldwide
Location:
IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr
Language Requirements:
Time Type:
Full time2024-07-01
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